Security Camera King NVR-ELE4ME-WS User Manual

NVR-ELE4ME-WS

PTZ

Control

Activated
Recording

Motion

yr

1

Warranty

View From

Anywhere

1080p

Resolution

Table of Contents

1 Features and Specifications

1.1 Overview

1.2 Features

1.3 Specifications

2 Front Panel and Rear Panel

2.1 Front Panel

2.2 Rear Panel

2.3 Alarm Connection

2.3.1 Alarm Port

2.3.2 Alarm input port

2.3.3 Alarm input and output port

2.3.4 Alarm relay specifications

2.4 Bidirectional talk

2.4.1 Device-end to PC-end

2.4.2 PC-end to the device-end

2.5 Mouse Operation

2.6 Remote Control

3 Device Installation

3.1 Check Unpacked NVR

3.2 About Front Panel and Rear Panel

3.3 HDD Installation

3.4 CD-ROM Installation

3.5 Connection Sample

4 Local Basic Operation

4.1 Getting Started

4.1.1 Boot up and Shut down

4.1.2 Device Initialization

4.1.3 Reset Password

4.1.4 Startup Wizard

4.2 Camera

4.2.1 Connection

4.2.2 Remote Device Initialization

4.2.3 Short-Cut Menu to Add Camera

4.2.4 Image

4.2.5 Encode

4.2.6 Channel Name

4.2.7 Remote Upgrade

4.2.8 Remote Device Info

4.3 Preview

4.3.1 Preview

5

4.3.2 Navigation bar

4.3.3 Preview Control Interface

4.3.4 Right Click Menu

4.3.5 Edit View (Sequence)

4.3.6 Preview Display Effect Setup

4.3.7 Fisheye (Optional)

4.4 PTZ

4.4.1 PTZ Settings

4.4.2 PTZ Control

4.5 Record File

4.6 Playback and Search

4.6.1 Instant Playback

4.6.2 Search Interface

4.6.3 Smart Search Playback

4.6.4 Mark Playback

4.6.5 Playback Image

4.6.6 Splice Playback

4.6.7 Smart Playback

4.6.8 File List

4.6.9 Other Aux Functions

4.7 Event Manager

4.7.1 Video Detect

4.7.2 Smart Plan

4.7.3 IVS (Optional)

4.7.4 IVS (Behavior Analytics) (Optional)

4.7.5 Face Detect (Optional )

4.7.6 People Counting (Optional)

4.7.7 Heat Map

4.7.8 Plate Recognition

4.7.9 Audio Detect (Optional)

4.7.10 Alarm Settings

4.7.11 Abnormality

4.7.12 Alarm output

4.8 Network

4.8.1 Network Settings

4.8.2 Network Test

4.9 HDD Setup

4.9.1 Format

4.9.2 HDD Information

4.9.3 Advanced

4.9.4 HDD Detect

4.9.5 RAID Manager

4.10 Device Maintenance and Manager

4.10.1 Account

4.10.2 System Info

4.10.3 Voice

6

4.10.4 RS232

4.10.5 POS

4.10.6 Broadcast

4.10.7 Auto Maintain

4.10.8 Backup

4.10.9 Default

4.10.10 Update

4.11 Logout /Shutdown/Restart

5 Web Operation

5.1 General Introduction

5.1.1 Preparation

5.2 Device Initialization

5.2.1 Log in

5.3 Reset Password

5.4 LAN Mode

5.5 Real-time Monitor

5.6 PTZ

5.7 Image/Alarm-out

5.7.1 Image

5.7.2 Alarm output

5.8 Zero-channel Encode

5.9 WAN Login

5.10 Setup

5.10.1 Camera

5.10.2 Network

5.10.3 Event

5.10.4 Storage

5.10.5 Setting

5.11 Information

5.11.1 Version

5.11.2 Log

5.11.3 Online User

5.11.4 People Counting

5.11.5 Heat Map

5.11.6 HDD

5.12 Playback

5.12.1 Search Record

5.12.2 File List

5.12.3 Playback

5.12.4 Download

5.12.5 Load more

5.13 Smart Playback

5.13.1 IVS (Behavior Analytics)

5.13.2 Plate recognition

5.13.3 Human Face

5.14 Alarm

7

5.15 Log out

5.16 Un-install Web Control
6 Glossary
7 FAQ
8 Appendix A HDD Capacity Calculation
9 Appendix B Compatible Network Camera List

8

Copyrights

 Any or full contents of the user’s manual cannot be copied, transmitted, distributed, partially or wholly,

by any means, without the prior written notice of us.

 We or the third party may reserve the right of the product described in this user’s manual. Without the

prior written approval of the corresponding party, any person cannot (including but not limited to)
copy, distribute, amend, reverse compile, disassemble, engineering, rent, reverse engineer, reverse
compile or disassemble the software.

Trademark

 The trademarks and registered trademarks mentioned are the properties of their respective owners.

Legal Disclaimer

EXCEPT AS PROVIDED HEREIN, THE NETWORK VIDEO RECORDER (HEREIN AFTER
“NVR”,”PRODUCT”,”DEVICE”,”EQUIPMENT”,’SYSTEM’) IS PROVIDED “AS IS”, WITH ALL FAULTS
AND ERRORS, AND WE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (BUT NOT
LIMITED TO) MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL WE, ITS DIRECTORS,
OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL,
INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING (BUT NOT LIMITED TO) DAMAGES FOR LOSS
OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN
CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF WE HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.

Legal Considerations

Video and audio surveillance can be regulated by laws that vary from country to country. Check the laws
in your local region before using this product for surveillance purposes.

Standards Approvals

For our Wi-Fi series product, please refer to the following important notices.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired

operation.

CAUTION: Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the

9

equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

-- Reorient or relocate the receiving antenna.

-- Increase the separation between the equipment and receiver.

-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-- Consult the dealer or an experienced radio/TV technician for help.

RF exposure warning

This equipment must be installed and operated in accordance with provided instructions and the
antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm
from all persons and must not be co-located or operating in conjunction with any other antenna or
transmitter. End-users and installers must be provided with antenna installation instructions and
transmitter operating conditions for satisfying RF exposure compliance.

IEEE 802.11b, 802.11g or 802.11n (20MHz) operation of this product in the U.S.A. is firmware-limited to
channels 1 through 11. IEEE 802.11n (40MHz) operation of this product in the U.S.A. is firmware-limited
to channels 3 through 9.

Safety Instruction

Icon

Note

DANGER

Indicates a hazard with a high level of risk, which if not avoided, will
result in death or serious injury.

WARNING

Indicates a potentially hazardous situation, which if not avoided,
could result in device damage, data loss, performance degradation,
or unexpected results.

Anti-static

Indicates it is the static sensitive device.

Eletric shock

risk

Indicates presence of dangerous high voltage. There is a risk of
electric shock to persons.

High power

laser radiation risk

Indicates presence of high power laser radiation.

Tips

It is intended to help you to fix a problem or save your time.

Note

Provides additional information to emphasize or supplement
important points of the main text.

10

Welcome

Thank you for purchasing our network video recorder!
This user’s manual is designed to be a reference tool for your system.
Please open the accessory bag to check. Contact your local retailer ASAP if something is missing or
damaged in the bag.

Important Safeguards and Warnings

1．Electrical safety

 All installation and operation here should conform to your local electrical safety codes.
 An apparatus with CLASS I construction shall be connected to a MAINS socket outlet with a

protective earthing connection.

 Use a power supply which meets the requirements for SELV (Safety Extra Low Voltage) and

complies with Limited Power Source according to IEC 60950-1. Refer to the device label for detailed
information.

 The product must be grounded to reduce the risk of electric shock.
 We assume no liability or responsibility for all the fires or electric shock caused by improper handling

or installation.

2．Transportation security

 Heavy stress, violent vibration or water splash are not allowed during transportation, storage and

installation.

3．Installation

 Keep upwards. Handle with care.
 Do not apply power to the NVR before completing installation.
 Do not place objects on the NVR.

4．Qualified engineers needed

 All the examination and repair work should be done by the qualified service engineers.
 We are not liable for any problems caused by unauthorized modifications or attempted repair.

5．Environment

 The NVR should be installed in a cool, dry place away from direct sunlight, inflammable, explosive

substances and etc.

 This series product shall be transported, storage and used in the specified environments.
 Environment which needs to comply with the following conditions:
 The function of the ITE being investigated to IEC 60950-1 is considered not likely to require

connection to an Ethernet network with outside plant routing, including campus environment.

 The installation instructions clearly state that the ITE is to be connected only to PoE networks without

routing to the outside plant.

6. Accessories

 Be sure to use all the accessories recommended by manufacturer.

11

 Before installation, please open the package and check all the components are included.
 Contact your local retailer ASAP if something is broken in your package.

7. Lithium battery

 Improper battery use may result in fire, explosion, or personal injury!
 When replace the battery, please make sure you are using the same model!

CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

12

1 Features and Specifications

1.1 Overview

This series NVR is a high performance network video recorder. This series product support local preview,
multiple-window display, recorded file local storage, remote control and mouse shortcut menu operation,
and remote management and control function.

This series product supports center storage, front-end storage and client-end storage. The monitor zone
in the front-end can be set in anywhere. Working with other front-end devices such as IPC, NVS, this
series product can establish a strong surveillance network via the CMS. In the network system, there is
only one network cable from the monitor center to the monitor zone in the whole network. There is no
audio/video cable from the monitor center to the monitor zone. The whole project is featuring of simple
connection, low-cost, low maintenance work.

This series NVR can be widely used in many areas such as public security, water conservancy,
transportation and education.

1.2 Features

Real-time
Surveillance

 VGA, HDMI port. Connect to monitor to realize real-time surveillance.

Some series support TV/VGA/HDMI output at the same time.

 Short-cut menu when preview.
 Support popular PTZ decoder control protocols. Support preset, tour

and pattern.

Playback

 Support each channel real-time record independently, and at the same

time it can support search, forward play, network monitor, record search,
download and etc.

 Support various playback modes: slow play, fast play, backward play

and frame by frame play.

 Support time title overlay so that you can view event accurate occurred

time

 Support specified zone enlargement.

User
Management

 Each group has different management powers that can be edited freely.

Every user belongs to an exclusive group.

Storage

 Via corresponding setup (such as alarm setup and schedule setup), you

can backup related audio/video data in the network video recorder.

 Support Web record and record local video and storage the file in the

client end.

Alarm

 Respond to external alarm simultaneously (within 200MS), based on

user’s pre-defined relay setup, system can process the alarm input
correctly and prompt user by screen and voice (support pre-recorded
audio).

 Support central alarm server setup, so that alarm information can

remotely notify user automatically. Alarm input can be derived from
various connected peripheral devices.

 Alert you via email/sms.

13

Network
Monitor

 Through network, sending audio/video data compressed by IPC or NVS

to client-ends, then the data will be decompressed and display.

 Support max 128 connections at the same time.
 Transmit audio/video data by HTTP, TCP, UDP, MULTICAST,

RTP/RTCP and etc.

 Transmit some alarm data or alarm info by SNMP.
 Support WEB access in WAN/LAN.

Window Split

 Adopt the video compression and digital process to show several

windows in one monitor. Support 1/4/8/9/16/ 25/36-window display when
preview and 1/4/9/16-window display when playback.

Record

 Support normal/motion detect/alarm record function. Save the recorded

files in the HDD, USB device, client-end PC, or network storage server.
You can search or playback the saved files at the local-end or via the
Web/USB device.

Backup

 Support network backup, USB2.0 record backup function, the recorded

files can be saved in network storage server, peripheral USB2.0
device, burner and etc.

Network
Management

 Supervise NVR configuration and control power via Ethernet.
 Support management via WEB.

Peripheral
Equipment
Management

 Support peripheral equipment management such as protocol setup and

port connection.

 Support transparent data transmission such as RS232 (RS-422), RS485

(RS-485).

Auxiliary

 Support switch between NTSC and PAL.
 Support real-time system resources information and running statistics

display.

 Support log file.
 Local GUI output. Shortcut menu operation via mouse.
 IR control function (For some series product only.). Shortcut menu

operation via remote control.

 Support IPC or NVS remote video preview and control.

1.3 Specifications

Dual-core embedded processor

Embedded LINUX

Technical Specificaon

System

Main Processor

Operating System

Display

Interface 1 HDMI, 1 VGA

Resolution 1920 × 1080 , 12 80 × 1024, 1280 × 7 20 , 1024 × 768

Multi-screen Display

OSD

1/4

Camera title, Time, Video loss, Camera lock,
Motion detection, Recording

Video Detecon and Alarm

Trigger Events

Recording, PTZ, Tour, Video Push, Email, FTP,
Snapshot, Buzzer and S creen Tips

Video Detection

Motion Detectio n, MD Zones: 396 (22 × 18),
Video Loss and Cam era Blank

Alarm input N/A

N/ARelay Output

Playback and Backup

Playback 1/4

Search Mode

Time /Date, MD and Exact Search
(accurate to second), Smart sear ch

Playback Function

Play, Pause, Stop, Rewind, Fast p lay, Slow Play,
Next File, Previous File, Nex t Camera,
Previous Camera, Fu ll Screen, Repeat, Shuffle,
Backup Selection, Digit al Zoom

Backup Mode USB Device/Network

Storage

Internal HDD 1 SATA III Ports, Up to 6 TB capac ity for each HDD

Single

N/A

2 USB Port s (2 USB2.0)

N/A

N/A

HDD Mode

eSATA

Auxiliary Interface

USB

RS232

RS485

Third-party Support

Third-party Support

Dahua, Arecont Vision, AXIS, Bosch, Brickcom,
Canon, CP Plus, Dynacolor, Honeywell, Panasonic,
Pelco, Samsung, Sanyo, Sony, Videotec, Vivotek,
and more

4 Channel

N/A

H.264/MJPEG

5MP/ 4MP/ 3MP/ 1080P/ 1.3MP/ 720P etc .

80Mbps

Audio and Video

IP Camera Input

Two-way Talk

Recording

Compression

Resolution

Record Rate

Bit Rate 16Kbps ~ 20M bps Per Channel

Record Mode

Manual, Schedule (Regular, Continuous), MD
(Video detection: Motion Detection, Camera Blank,
Video Loss), Stop

Record Interval

1 ~ 120 min (default: 60 min), Pre -record:
1 ~ 30 sec, Post-recor d: 10 ~ 300 sec

Network

Interface 1 RJ- 45 Port (10/100Mbps)

Ethernet Port 1 Independent 100Mbps Ethernet Port

PoE N/A

Network Function

H T TP, TC P/ IP, IP v4/I Pv6 , U Pn P, R TS P, U DP, S MT P,
NTP, DHCP, DNS, IP Filter, PPPoE,DD NS, FTP,
IP Search (Support Dahua IP cam era, DVR, N VS,
etc.)

128 users

iPhone, iPad, Android

ONVIF 2.4, CGI Confor mant

Single, DC12V/2A

<10W (Without HDD)

-10°C ~ +55°C (+14°F ~ +131°F), 86 ~ 106kpa

-20°C ~ +70°C (-4°F ~ +158° F), 0 ~ 90% RH

Max. User A ccess

Smart Ph one

Interoperability

Electrical

Power Supply

Power Consumption

Environmental

Operating Conditions

Storage Conditions

Construcon

Dimensions

Net Weight

260mm x 246.4mm x 47.6mm
(10.24" x 9.7" x 1.87")

0.5kg (1.1 lb) (Wi thout HDD)

Gross Weight 2.0kg (4.4 lb)(Withou t HDD)

Cercaons

CE

Coming soon

FCC

Coming soon

78

2 Front Panel and Rear Panel

2.1 Front Panel

Figure 2-4

Please refer to the following sheet for front panel button information.

Icon Name Function
HDD HDD status indicator

light

The blue light is on when the HDD is malfunction.

NET Network status indicator

light

The blue light is on when the network connection is
abnormal.

POWER Power status indicator light The blue light is on when the power connection is

OK.

USB2.0 port Connect to peripheral USB 2.0 storage device,

mouse, burner and etc.

103

2.2.8 Co

mpact 1U Wireless Series

The rear panel is shown as below. See Figure 2-35.

Figure 2-35

P

lease refer to the following sheet for detailed information.

Icon Name Function

Power input
socket.

Power socket. Input DC12V/2A.

Network port

10M/100Mbps self-adaptive Ethernet port. Connect to
the network cable.

USB2.0 port

USB2.0 port. Connect to mouse, USB storage device,
and etc.

HDMI

High Definition
Media Interface

High definition audio and video signal output port. It
transmits uncompressed high definition video and
multiple-channel data to the HDMI port of the display
device. HDMI version is 1.4.

VGA

VGA video output
port

VGA video output port. Output analog video signal. It
can connect to the monitor to view analog video.

GND Ground end

Wireless AP Support wireless hotspot function. Use WIFI to

connect to the network camera when there is a
hotspot.

145

Figure 2-81

Icon Function

1～16 ALARM1～ALARM16. The alarm becomes activated in the

low level.
NO1 C1，NO2 C2，NO3 C3，NO4
C4

Four NO activation output groups. (On-off button).

NO5 C5 NC5 One NO/NC activation output group. (On-off button).
CTRL 12V Control power output. Disable power output when alarm is

canceled. Current is 500mA.
＋12V

Rated current output. Current is 500mA.

GND

A/B 485 communication port. They are used to control devices

such as PTZ. Please parallel connect 120TΩ between A/B

cables if there are too many PTZ decoders.

Note

 Different models support different alarm input ports. Please refer to the specifications sheet for

detailed information.

 Slight difference may be found on the alarm port layout.

2.3.2 Alarm input port

Connect the positive end (+) of the alarm input device to the alarm input port (ALARM IN 1～16) of the

NVR. Connect the negative end (-) of the alarm input device to the ground end ( ) of the NVR.

2.3 Alarm Connection

2.3.1

Alarm Port

The alarm port is shown as below. See Figure 2-81. The following figure is based on the professional 2U
series.

146

Figure 2-82

Note

 There are two alarm input types: NO/NC.
 When connect the ground port of the alarm device to the NVR, you can use any of the GND ports

( ).

 Connect the NC port of the alarm device to the alarm input port (ALARM) of the NVR.
 When there is peripheral power supplying for the alarm device, please make sure it is earthed with

the NVR.

2.3.3 Alarm input and output port

 There is peripheral power supplying for the external alarm device.
 In case overload may result in NVR damage, please refer to the following relay specifications for

detailed information.

 A/B cable of the RS485 is for the A/B cable connection of the speed PTZ.

2.3.4 Alarm relay specifications

Model:

JRC-27F

Material of the

touch

Silver

Rating

（Resistance
Load）

Rated switch capacity

30VDC 2A, 125VAC 1A

Maximum switch power

125VA 160W

Maximum switch voltage

250VAC, 220VDC

Maximum switch currency

1A

Insulation

Between touches with same
polarity

1000VAC 1minute

147

Between touches with different
polarity

1000VAC 1minute

Between touch and winding

1000VAC 1minute

Surge voltage

Between touches with same
polarity

1500V (10×160us)

Length of open

time

3ms max

Length of close

time

3ms max

Longevity

Mechanical

50×106 MIN (3Hz)

Electrical

200×103 MIN (0.5Hz)

Temperature

-40℃ ~+70℃

2.4 Bidirectional talk

2.4.1 Device-end to PC-end

Device Connection

Please connect the speaker or the pickup to the first audio input port in the device rear panel. Then
connect the earphone or the sound box to the audio output port in the PC.
Login the Web and then enable the corresponding channel real-time monitor.
Please refer to the following interface to enable bidirectional talk. See Figure 2-83.

Figure 2-83

Listening Operation

At the device end, speak via the speaker or the pickup, and then you can get the audio from the earphone
or sound box at the pc-end. See Figure 2-84.

Figure 2-84

2.4.2 PC-end to the device-end

Device Connection

Connect the speaker or the pickup to the audio output port in the PC and then connect the earphone or
the sound box to the first audio input port in the device rear panel.

148

Login the Web and then enable the corresponding channel real-time monitor.
Please refer to the above interface (Figure 2-83) to enable bidirectional talk.

Listening Operation

At the PC-end, speak via the speaker or the pickup, and then you can get the audio from the earphone or
sound box at the device-end. See Figure 2-85.

Figure 2-85

2.5 Mouse Operation

Please refer to the following sheet for mouse operation instruction.

Left click
mouse

When you have selected one menu item, left click mouse to view menu content.

Modify checkbox or motion detection status.

Click combo box to pop up dropdown list

In input box, you can select input methods. Left click the corresponding button
on the panel you can input numeral/English character (small/capitalized). Here
← stands for backspace button. ＿ stands for space button.

In English input mode: _stands for input a backspace icon and ← stands for
deleting the previous character.

In numeral input mode: _ stands for clear and ← stands for deleting the

previous numeral.

Double left
click mouse

Implement special control operation such as double click one item in the file list
to playback the video.

149

In multiple-window mode, double left click one channel to view in full-window.
Double left click current video again to go back to previous multiple-window
mode.

Right click
mouse

In real-time monitor mode, pops up shortcut menu.

Exit current menu without saving the modification.

Press middle
button
In numeral input box: Increase or decrease numeral value.

Switch the items in the check box.

Page up or page down

Move mouse

Select current control or move control

Drag mouse
Select motion detection zone

Select privacy mask zone.

2.6 Remote Control

The remote control interface is shown as in Figure 2-86.
Please note remote control is not our standard accessory and it is not included in the
accessory bag.

Figure 2-86

Serial Number

Name

Function

1

Power button

Click it to boot up or shut down
the device.

2

Address

Click it to input device number, so
that you can control it.

150

3

Forward

Various forward speeds and
normal speed playback.

4

Slow play

Multiple slow play speeds or
normal playback.

5

Next record

In playback mode, playback the
next video.

6

Previous record

In playback mode, playback the
previous video.

7

Play/Pause

In pause mode, click this button
to realize normal playback.

In normal playback click this
button to pause playback.

In real-time monitor mode, click
this button to enter video search
menu.

8

Reverse/pause

Reverse playback pause mode,
click this button to realize normal
playback.

In reverse playback click this
button to pause playback.

9

Esc.

Go back to previous menu or
cancel current operation (close
upper interface or control)

10

Record

Start or stop record manually
In record interface, working with
the direction buttons to select the
record channel.
Click this button for at least 1.5
seconds, system can go to the
Manual Record interface.

11

Direction keys

Switch current activated control,
go to left or right.
In playback mode, it is to control
the playback process bar.
Aux function(such as switch the
PTZ menu)

12

Enter /menu key

go to default button
go to the menu

13

Multiple-window switch

Switch between multiple-window
and one-window.

14

Fn

In 1-ch monitor mode: pop up
assistant function： PTZ control
and Video color.

Switch the PTZ control menu in
PTZ control interface.

151

In motion detection interface,
working with direction keys to
complete setup.

In text mode, click it to delete
character.

15

0-9 number key

Input password, channel or
switch channel.

Shift is the button to switch the
input method.

152

3 Device Installation

Note: All the installation and operations here should conform to your local electric safety rules.

3.1 Check Unpacked NVR

When you receive the NVR from the forwarding agent, please check whether there is any visible damage.
The protective materials used for the package of the NVR can protect most accidental clashes during
transportation. Then you can open the box to check the accessories.
Please check the items in accordance with the list. Finally you can remove the protective film of the NVR.

3.2 About Front Panel and Rear Panel

The model number in the stick on the bottom of NVR is very important; please check according to your
purchase order.
The label in the rear panel is very important too. Usually we need you to represent the serial number
when we provide the service after sales.

3.3 HDD Installation

Important：
Please turn off the power before you replace the HDD.

The pictures listed below for reference only.

For the first time install, please be aware that whether the HDDs have been installed.
You can refer to the Appendix for HDD space information and recommended HDD brand. Please use
HDD of 7200rpm or higher. Usually we do not recommend the PC HDD.
Please follow the instructions below to install hard disk.

3.3.1 Smart Box Series

Please make sure the metal surface of the HDD is facing up when you are installing!

This series NVR has only one 2.5-inch SATA HDD.
Please follow the instructions below to install HDD.

○

1 Draw out the HDD bracket

○

2 Make sure the HDD metal

surface is facing up and then put
the HDD into the bracket

○

3 Put the HDD into the device.

153

horizontally. After the HDD is in

the proper position, the columns
on the two sides can lock the
screw holes of the HDD to secure
it.

When you remove the HDD, please refer to the following figure to pull the spring up and then remove the
HDD.

3.3.2 Smart 1U Series

Note

Connect cable and then secure the HDD on the NVR if it is not convenient to connect the HDD data cable
and power cable at first.

○

1 . Loosen the screws of the bottom of

the chassis.

○

2 Place the HDD in

accordance with the four holes in
the bottom.

○

3 Turn the device upside

down and then secure the
screws firmly.

○

4 Connect the HDD cable and power

cable to the HDD and the mainboard
respectively.

○

5 Put the cover back and then

fix the screws of the rear panel.
The installation is complete.

154

3.3.3 Mini 1U/Compact 1U Series

○

1 . Loosen the screws of the upper

cover and side panel.

○

2 Connect the one end of the

HDD data cable and the power
cable to the mainboard.

○

3 Connect the other end of the

HDD data cable and the power
cable to the HDD.

○

4 Place the HDD in accordance

with the four holes on the bottom of
the chassis.

○

5 Turn the device upside down;

fix the screws to secure the HDD
on the bottom of the chassis.

○

6 Put the cover in accordance

with the clip and then fix the
screws on the rear panel and side
panel.

3.3.4 1U Series

The following figures are based on the professional 1U with 8 PoE ports series.
Note

Connect cable and then secure the HDD on the NVR if it is not convenient to connect the HDD data cable
and power cable at first.

○

1

Loosen the screws of the rear

panel and side panel.

②Place the HDD in accordance with

the four holes in the bottom.

③Turn the device upside down and

then secure the screws firmly. It is to
fix the HDD on the chassis.

155

④Connect the HDD cable and power

cable.

⑤Put the cover in accordance with

the clip and then fix the screws on the
rear panel and side panel.

3.3.5 1.5U Series

① Use the screwdriver to loose the screws of the rear

panel and then remove the front cover.

② Put the HDD to the HDD bracket in the chassis

and then line up the four screws to the four holes
in the HDD. Use the screwdriver to fix the screws
firmly to secure HDD on the HDD bracket

③ Connect to the HDD data cable to the main board

and the HDD port respectively. Loosen the power
cable of the chassis and connect another end of the
power cable to the HDD port.

④ After connect the cable, put the front cover back to

the device and then fix screws of the rear panel.

3.3.6 General 2U Series

The following figures are based on the Professional 2U series.

156

① ①Use the screwdriver to loose the screws

of the rear panel and then remove the front
cover.

② ②Put the HDD to the HDD bracket in

the chassis and then line up the four
screws to the four holes in the HDD.
Use the screwdriver to fix the screws
firmly to secure HDD on the HDD
bracket

③Connect to the HDD data cable to the main board

and the HDD port respectively. Loosen the power cable
of the chassis and connect another end of the power
cable to the HDD port.

④After connect the cable, put the front cover

back to the device and then fix screws of the rear
panel.

3.3.7 Professional 2U with RAID series

①Turn the key into the hole in the front
panel.

②Open the front panel.

157

③ Put the HDD to the slot and adjust the

handle to secure it.

④Put the front panel back and use the key to fix
firmly.

HDD Handle Installation

①Line up the handle to the HDD side (without
the interface)

②Use the screwdriver to fix the handle on the
HDD.

3.3.8 3U Series

①Use four screws to secure the HDD.

②Put the HDD to the HDD box at the front

panel of the device. .

158

③Please pull the handle up when you are
inputing the HDD box in case the the handle
collides with the front panel

④Put the HDD to the HDD box at the front
panel of the device. .

3.3.9 Beneficio Vertical 1U Series

①Use 4 screws to secure the HDD

②Put the HDD to the HDD box at the front.

③Pull the HDD knob up when you put the HDD

into the box in case the knob buckle may strike

the front panel.

④Put the knob back after you insert the HDD

to the SATA board.

.

3.4 CD-ROM Installation

Please follow the steps listed below.

159

① Open top cover and then remove the

HDD bracket

② Take off the bottom of the HDD bracket and CD-ROM

bracket.

③ Fix the CD-ROM bracket at the HDD

bracket.

④ Install a pair of the CD-ROM bracket. Please make

sure the reverse side is secure too.

⑤ Install SATA burner. Line up the SATA

burner to the hole positions.

⑥ User screwdriver to fix the screws.

160

⑦ Put the bracket back. Please adjust the

CD-ROM to the proper position so that
the button of the front panel is directly
facing the pop-up button of the CD-ROM.

⑧ Connect the SATA cable and power wire.

⑨ Secure the HDD bracket and put the top

cover back.

3.5 Connection Sample

3.5.1 Smart box/Smart box with 1 PoE port Series

Please refer to Figure 3-1 for connection sample.
Here we take smart box with 1 PoE port as an example.

161

Figure 3-1

3.5.2 Entry-level smart 1U/ Entry-level smart 1U with 1 PoE port / Beneficio smart 1U
/ Beneficio smart 1U with 1 PoE port / Beneficio smart 1U with 8 PoE ports /
Beneficio smart 1U with wireless/ Beneficio Smart 1U(S2)/ 4K smart 1U (S2)
Series

Please refer to Figure 3-2 for connection sample.
Here we take Beneficio smart 1U as an example.

162

Figure 3-2

3.5.3 Entry-level mini 1U / Entry-level mini 1U with 1 PoE port/ Beneficio mini 1U /
Beneficio mini 1U with 1 PoE port / Beneficio mini 1U with 8 PoE ports Series

Please refer to Figure 3-3 for connection sample.
Here we take beneficio mini 1U as an example.

163

Figure 3-3

3.5.4 Compact 1U Series

Please refer to Figure 3-4 for connection sample.

164

Figure 3-4

3.5.5 Compact 1U Wireless Series

Please refer to Figure 3-5 for connection sample.

165

Figure 3-5

3.5.6 Compact 1U（S2）/4K compact 1U (S2) Series

Please refer to Figure 3-6 for connection sample.
Please note the following figure is based on the compact 1U (S2) with 8 PoE ports series.

166

Figure 3-6

3.5.7 Beneficio 1U (S2) Series

Please refer to Figure 3-7 for connection sample.
Please note the following figure is based on the 8 PoE ports series.

167

Figure 3-7

3.5.8 Beneficio Entry-level 1U Series

Please refer to Figure 3-8 for connection sample.

Figure 3-8

168

3.5.9 Beneficio 1U / Beneficio 1U with 1 PoE port / Beneficio 1U with 8 PoE ports/
Beneficio 1U with 16 PoE ports/ Professional 4K 1U/ Professional 4K 1U with 8
PoE ports/ Professional 4K 1U with 16 PoE ports Series

Please refer to Figure 3-9 for connection sample.
The following figure is based on our beneficio 1U with 8 PoE ports product.

Figure 3-9

3.5.10 Beneficio 4K 1U/General 4K 1U (S2) Series

Please refer to Figure 3-10 for connection sample.
The following figure is based on our beneficio 4K series product.

169

Figure 3-10

3.5.11 Beneficio 4K 1U with 8 PoE ports/4K 1U (S2) with 4 PoE ports/4K 1U (S2) with 8
PoE ports/4K 1U (S2) with 16 PoE ports Series

Please refer to Figure 3-11 for connection sample.
The following figure is based on our beneficio 4K 1U with 8 PoE ports series product.

Figure 3-11

170

3.5.12 Beneficio 4K 1.5U / Beneficio 4K 2U/ Professional 4K 1.5U/ Professional 4K

1.5U with 16 PoE ports/ Professional 4K 2U / Professional 4K 2U with 16 PoE
ports Series

Please refer to Figure 3-11 for connection sample.
The following interface is based on the beneficio 4K 1.5U series product.

Figure 3-12

3.5.13 Beneficio 1.5U / Beneficio 1.5U with 8 PoE ports / Beneficio 1.5U with 16 PoE
ports/4K 1.5U (S2) Series

Please refer to Figure 3-13 for connection sample.
The following interface is based on the beneficio 1.5U with 8 PoE ports series product.

171

Figure 3-13

3.5.14 Beneficio 2U / Beneficio 2U with 16 PoE ports/4K 2U (S2) Series

Please refer to Figure 3-14 for connection sample.
The following interface is based on the beneficio 2U with 16PoE ports series product.

Figure 3-14

172

3.5.15 Professional 1U Series

Please refer to Figure 3-15 for connection sample.

Figure 3-15

3.5.16 Professional 1U with 8 PoE ports Series

Please refer to Figure 3-16 for connection sample.

173

Figure 3-16

3.5.17 Professional 1.5U Series

Please refer to Figure 3-17 for connection sample.

174

Figure 3-17

3.5.18 Professional 1.5U with 8 PoE ports / Professional 1.5U with 16 PoE ports Series

Please refer to Figure 3-18 for connection sample.
The following figure is based on the professional 1.5U with 8 PoE ports series product.

175

Figure 3-18

3.5.19 Professional 2U Series

Please refer to Figure 3-19 for connection sample.

176

Figure 3-19

3.5.20 Professional 2U with 16 PoE ports Series

Please refer to Figure 3-20 for connection sample.

177

Figure 3-20

3.5.21 Professional 2U with RAID series

Please refer to Figure 3-21 for connection sample.

178

Figure 3-21

3.5.22 Professional 3U Series

Please refer to Figure 3-22 for connection sample.

179

Figure 3-22

3.5.23 Professional 3U with two HDMI ports Series

Please refer to Figure 3-23 for connection sample.

180

Figure 3-23

3.5.24 Beneficio Vertical 1U Series

Please refer to Figure 3-24 for connection sample.

181

Figure 3-24

182

4 Local Basic Operation

4.1 Getting Started

4.1.1 Boot up and Shut down

4.1.1.1 Boot up

Warning

Before the boot up, please make sure:
 For device security, please connect the NVR to the power adapter first and then connect the device

to the power socket.

 The rated input voltage matches the device power on-off button. Please make sure the power wire

connection is OK. Then click the power on-off button.
 Always use the stable current, if necessary UPS is a best alternative measure.
Please follow the steps listed below to boot up the device.

 Connect the device to the monitor and then connect a mouse.
 Connect power cable.
 Click the power button at the front or rear panel and then boot up the device. After device booted up,

the system is in multiple-channel display mode by default.

4.1.1.2 Shutdown

Note

 When you see corresponding dialogue box “System is shutting down…” Do not click power on-off

button directly.
 Do not unplug the power cable or click power on-off button to shutdown device directly when device

is running (especially when it is recording.)

There are three ways for you to log out.

a) Main menu (RECOMMENDED)
From Main Menu->Shutdown, select shutdown from dropdown list.
Click OK button, you can see device shuts down.

b) From power on-off button on the front panel or remote control.
Press the power on-off button on the NVR front panel or remote control for more than 3 seconds to
shut down the device.

c) From power on-off button on the rear panel.

4.1.2 Device Initialization

If it is your first time to use the device, please set a login password admin (system default user).

Note

For your device safety, please keep your login password of admin well after the initialization steps, and
change the password regularly.

Please follow the steps listed below.

183

Step 1 Boot up NVR.

Device displays device initialization interface. See Figure 4-1.

Figure 4-1

Step 2 Set login password of admin.

 User name: The default user name is admin.
 Password/confirm password: The password ranges from 8 to 32 digitals. It can contain letters,

numbers and special characters (excluding “'”,“"”,“;”,“:”,“&”) . The password shall
contain at least two categories. Usually we recommend the strong password.

 Prompt question: If you set the prompt question here. On the login interface, click , device

can display the corresponding prompt question for you to remind the password.

WARNING

STRONG PASSWORD RECOMMENDED-For your device own safety, please create a
strong password of your own choosing. We also recommend you change your password
periodically especially in the high security system.

Step 3 Click Next, device goes to the following interface. See Figure 4-2.

184

Figure 4-2

Step 4 Set unlock pattern.

After set unlock pattern, device goes to password protection interrface. See Figure 4-3.

Note

 Device adopts unlock pattern to login by default if you have set pattern here. If there is no

unlock pattern, please input the password to login.

 Click Skip if there is no need to set unlock pattern.

185

Figure 4-3

Step 5 Set security questions.

Note

 After setting the security questions here, you can use the email you input here or answer the

security questions to reset admin password. Refer to chapter 4.1.3 Reset password for detailed
information.

 Cancel the email or security questions box and then click Next button to skip this step.

 Email: Input an email address for reset password purpose. In case you forgot password in the

future, input the security code you got on the assigned email to reset the password of admin. If
you have not input email here or you need to update the email information, please go to the
main menu->Setting->System->Account to set. Refer to chapter 4.10.1 for detailed information.

 Security question: Set security questions and corresponding answers. Properly answer the

questions to reset admin password. In case you have not input security question here or you
need to update the security question information, please go to the main
menu->Setting->System->Account->Security question to set. Refer to chapter 4.10.1.1.5
Security question for detailed information.

Note

If you want to reset password by answering security questions, please go to the local menu
interface.

Step 6 Click OK to complete the device initialization setup.

186

Device goes to startup wizard interface. Refer to chapter 4.1.4 Startup wizard for detailed
information.

4.1.3 Reset Password

If you forgot admin password, you can reset the password by email or by answering the security
questions.
Please follow the steps listed below.
Step 1 Go to the device login interface. See Figure 4-4 or Figure 4-5. .

 If you have set unlock pattern, device displays unlock pattern login interface. See Figure 4-4.

Click “Forgot unlock pattern”, device goes to Figure 4-5.

 If you have not set unlock pattern, device displays password interface. See Figure 4-5.

Note

Click Switch user button or click the user name and then select a user from the dropdown list, you

can login via other account.

Figure 4-4

187

Figure 4-5

Step 2 Click .

 If you have not input email address information when you are initializing the device, the interface

is shown as in Figure 4-6. Please input an email address and then click Next button, devices
goes to Figure 4-7.

 If you have input email when you are initializing the device, device goes to Figure 4-7.

Figure 4-6

188

Figure 4-7

Step 3 Reset login password.

There are two ways to reset the password: Scan QR code and reset by email/security questions
(local menu only)
 Email

In Figure 4-7, follow the prompts on the interface to scan the QR code, and then input the
security code you get via the assigned email.

Warning

 For the same QR code, max scan twice to get two security codes. Refresh the QR

code if you want to get security code again.

 The security code on your email is only valid for 24 hours.

 Security questions

In Figure 4-6., select security question from the drop down list. Device displays security
question interface. See Figure 4-8. Please input the correct answers here.

189

Figure 4-8

Step 4 Click Next button.

Device displays reset password interface. See Figure 4-9.

Figure 4-9

Step 5 Input new password and then confirm.

WARNING

STRONG PASSWORD RECOMMENDED-For your device own safety, please create a
strong password of your own choosing. The password shall be at least 8-digit containing
at least two types of the following categories: letters, numbers and symbols. We also

190

recommend you change your password periodically especially in the high security
system.

Step 6 Click OK button to complete the setup.

4.1.4 Startup Wizard

After you successfully initialize the device, it goes to startup wizard. Here you can quickly configure your
device. It includes smart add, general setup, basic network setup, camera registration, P2P, and schedule
interface.
Please follow the steps listed below.
Step 1 Boot up the device.

Device goes to startup wizard if you have successfully initialized the device. See Figure 4-10.

Note

 Check the Startup button here, device goes to startup wizard again when it boots up the

next time. Cancel the Startup button, device goes to the login interface directly when it
boots up the next time.

 Check the box to enable smart add function, and then click the Next button. Device now

adds the camera. Refer to chapter 4.1.4.1 Smart Add for detailed information. Please note
this function is for some series product only.

 Click the Cancel button, device goes to login interface. Device is in multiple-window preview

mode by default. Refer to chapter 4.3 Preview for detailed information.

Figure 4-10

Step 2 Click Next button.

 Device displays unlock pattern login interface if you have set unlock pattern. See Figure

4-11. Click forgot pattern, device goes to password login interface. See

191

 If you have not set unlock pattern, device displays password login interface. See Figure

4-12.

Figure 4-11

Figure 4-12

Step 3 Draw unlock pattern or input login password.

Warning

 The account becomes locked after five times login failure by default. After each login failure,

192

you can see the remaining login attempts.

 Refer to chapter 4.7.11 (Main menu->Setting->Event->Abnormality->User) to set login

attempt times (1-10) and account lock time (1 to 30 minutes).

Step 4 Click OK button.

Device goes to startup wizard, now you can quickly configure the device.

4.1.4.1 Smart Add

When the network camera(s) and the device are in the same router or switch, you can use smart add
function to add network cameras to the device.
Please follow the steps listed below.
Step 1 There are two ways to go to the smart add interface. See Figure 4-15.

 From the startup wizard, click Smart add button and then click Next. See Figure 4-13.

Figure 4-13

 On the preview interface, right click mouse and then select Smart add. See Figure 4-14.

193

Figure 4-14

Figure 4-15

Step 2 Set network camera login password.

WARNING

194

STRONG PASSWORD RECOMMENDED-For your device own safety, please create a
strong password of your own choosing. The password shall be at least 8-digit
containing at least two types of the following categories: letters, numbers and
symbols. We also recommend you change your password periodically especially in
the high security system.

Step 3 Click Next button to continue.

1) Device now enable DHCP function. It says it is DHCP now, please wait. See Figure 4-16.

Figure 4-16

2) Device goes to change IP address interface. Please change IP address if necessary and
then click OK button. See Figure 4-17. Please note this step is optional.

Note

Please make sure there are several IP segments in the LAN. Otherwise, you can skip this
step.

195

Figure 4-17

3) After complete DHCP function, device is automatically adding network camera to the
corresponding channels. See Figure 4-18.

Figure 4-18

196

4) Device pops up following dialog box after it successfully added network cameras. See
Figure 4-19.

Figure 4-19

Step 4 Click YES button to complete smart add operation.

4.1.4.2 General

After you successfully logged in the startup wizard, device goes to General interface. Here you can set
NVR basic information.

4.1.4.2.1 General

It is to set device basic information such as device name, serial number and etc.
Please follow the steps listed below.
Step 1 Click General button.

The interface is shown as below. See Figure 4-20.

Note

From Main menu->Setting->System->General->General, you can go to the general
interface.

Step 2 Set parameters.

 Device ID: Please input a corresponding device name here.
 Device No: When you are using one remote control (not included in the accessory bag) to

control several NVRs, you can give a name to each NVR for your management.

 Language: System supports various languages: Chinese (simplified), Chinese (Traditional),

English, Italian, Japanese, French, Spanish (All languages listed here are optional. Slight
difference maybe found in various series.)

 Video standard: There are two formats: NTSC and PAL.
 HDD full: Here is for you to select working mode when hard disk is full. There are two

options: stop recording or rewrite old files.

 Pack duration: Here is for you to specify record duration. The value ranges from 1 to 120

minutes. Default value is 60 minutes.

 Realtime play: It is to set playback time you can view in the preview interface. The value

ranges from 5 to 60 minutes.

 Auto logout: Here is for you to set auto logout interval once login user remains inactive for a

specified time. Value ranges from 0 to 60 minutes.

197

 Monitor channels when logout: Here you can set channels you want to view when your

account has logged out. Click the button and then cancel the channel name box, you need

to login to view the corresponding video. The channel window displays in preview
interface.

 Navigation bar: Check the box here, system displays the navigation bar on the interface.
 IPC Time Sync: You can input an interval here to synchronize the NVR time and IPC time.
 Startup wizard: Once you check the box here, system will go to the startup wizard directly

when the system restarts the next time. Otherwise, it will go to the login interface.

 Mouse sensitivity: You can set double click speed via dragging the slide bard. You can Click

Default button to restore default setup.

Figure 4-20

Step 3 Click Apply button to save settings.

4.1.4.2.2 Date and Time

Here you can set device time. You can enable NTP function so that the device can sync time with the
NTP.
Step 1 Click Date and time button. See Figure 4-21.

198

Note

From Main menu->Setting->System->General->Date and time, you can go to the date and
time interface.

 System time: Here is for you to set system time
 Date format: There are three types: YYYYY-MM-DD: MM-DD-YYYYY or DD-MM-YYYY.
 Date separator: There are three denotations to separate date: dot, beeline and solidus.
 DST: Here you can set DST time and date by week or by date. Please enable DST function

and then select setup mode. Please input start time and end time and click Save button.

 Time format: There are two types: 24-hour mode or 12-hour mode.
 NTP: It is to set NTP server, port and interval.

Warning

 System time is very important; do not modify time casually unless there is a must!
 Before your time modification, please stop record operation first!

Figure 4-21

Step 4 Click Apply button to save settings.

199

4.1.4.2.3 Holiday

Here you can add, edit, delete holiday. After you successfully set holiday information, you can view
holiday item on the record and snapshot period.
Step 1 Click Holiday button. See Figure 4-22.

Note

From Main menu->Setting->System->General->Holiday, you can go to the holiday interface.

Figure 4-22

Step 2 Click Add new holiday button, device displays the following interface. See Figure 4-23.

200

Figure 4-23

Step 3 Set holiday name, repeat mode and holiday mode.

Note

Click Add more to add new holiday information.

Step 4 Click Add button, you can add current holiday to the list.

Note

 Click the dropdown list of the state; you can enable/disable holiday date.

 Click to change the holiday information. Click to delete current date.

Step 5 Click Apply button to save settings.

4.1.4.3 Basic Network Settings

Set device IP address, DNS information so that the device can connect to other devices.

Preparation

Make sure the device has properly connected to the network.
Step 1 Click Next button, device goes to TCP/IP interface. See Figure 4-24.

Note

 From Main menu->Setting->Network->TCP/IP, you can go to the TCP/IP interface.
 Different series products have different Ethernet adapter amount and type. Please refer to

the actual product.

201

Figure 4-24

Step 2 Click , device display edit interface. See Figure 4-25.

202

Figure 4-25

Step 3 Set parameters.

 Network Mode : Includes multiple access, fault tolerance, and load balancing

 Multiple-address mode: eth0 and eth1 operate separately. You can use the services such as

HTTP, RTP service via etho0 or the eth1. Usually you need to set one default card (default
setup is etho) to request the auto network service form the device-end such as DHCP, email,
FTP and etc. In multiple-address mode, system network status is shown as offline once one
card is offline.

 Network fault-tolerance: In this mode, device uses bond0 to communicate with the external

devices. You can focus on one host IP address. At the same time, you need to set one master
card. Usually there is only one running card (master card).System can enable alternate card
when the master card is malfunction. The system is shown as offline once these two cards are
both offline. Please note these two cards shall be in the same LAN.

 Load balance: In this mode, device uses bond0 to communicate with the external device. The

eth0 and eth1 are both working now and bearing the network load. Their network load are
general the same. The system is shown as offline once these two cards are both offline. Please
note these two cards shall be in the same LAN.
 Main Network Card: Please select eth0/eth1 (optional).after enable multiple access

function.

Note

The dual-Ethernet port series support the above three configurations and supports
functions as multiple-access, fault-tolerance and load balancing.

 MAC address: The host in the LAN can get a unique MAC address. It is for you to access in

the LAN. It is read-only.

 IP address: Here you can use up/down button () or input the corresponding number to

input IP address. Then you can set the corresponding subnet mask the default gateway.

203

 Default gateway: Here you can input the default gateway. Please note system needs to

check the validity of all IPv6 addresses. The IP address and the default gateway shall be in
the same IP section. That is to say, the specified length of the subnet prefix shall have the
same string.

 DHCP: It is to auto search IP. When enable DHCP function, you cannot modify IP/Subnet

mask /Gateway. These values are from DHCP function. If you have not enabled DHCP
function, IP/Subnet mask/Gateway display as zero. You need to disable DHCP function to
view current IP information. Besides, when PPPoE is operating, you cannot modify
IP/Subnet mask /Gateway.

 MTU: It is to set MTU value of the network adapter. The value ranges from 1280-7200 bytes.

The default setup is 1500 bytes. Please note MTU modification may result in network
adapter reboot and network becomes off. That is to say, MTU modification can affect
current network service. System may pop up dialog box for you to confirm setup when you
want to change MTU setup. Click OK button to confirm current reboot, or you can click
Cancel button to terminate current modification. Before the modification, you can check the
MTU of the gateway; the MTU of the NVR shall be the same as or is lower than the MTU of
the gateway. In this way, you can reduce packets and enhance network transmission
efficiency.

The following MTU value is for reference only.

 1500: Ethernet information packet max value and it is also the default value. It is the typical

setup when there is no PPPoE or VPN. It is the default setup of some router, switch or the
network adapter.

 1492: Recommend value for PPPoE.
 1468: Recommend value for DHCP.
 Transfer mode: Here you can select the priority between fluency/video qualities.
 LAN download: System can process the downloaded data first if you enable this function.

The download speed is 1.5X or 2.0X of the normal speed.

Step 4 Click OK to NIC settings.

Device goes back to TCP/IP interface.

Note

Click to cancel NIC bonding. Please note device needs to reboot to activate new setup.

Step 5 Set network parameters.

 IP Version: There are two options: IPv4 and IPv6. Right now, system supports these two IP

address format and you can access via them.

 Preferred DNS server: DNS server IP address.
 Alternate DNS server: DNS server alternate address.
 Default Network Card: Please select eth0/eth1/bond0(optional) after enable multiple-access

function

Step 6 Click Next to complete the settings.

4.1.4.4 P2P

Click Next button, you can set P2P function. Scan the QR code, download the App to the cell phone, you
can use the smart phone to add the device.

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Warning

Before use the P2P function, make sure the device has connected to the WAN.
Please follow the steps listed below.
Step 1 Click Next button.

Enter P2P interface. See Figure 4-26.

Note

From main menu->Setting->Network->P2P, you can go to P2P interface.

Figure 4-26

Step 2 Check the box to enable P2P function.
Step 3 Click Next button to complete setup.

The status is online if the P2P registration is successful.

Client Operation

Please follow the steps listed below.
Step 1 Use the cell phone to scan the QR code on the interface and then download and install the cell

phone app.

Step 2 Open App; tap to go to the Live preview.

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Step 3 Tap at the top left corner, you can see the main menu.
Step 4 Tap Device manager button, you can use several modes (P2P/DDNS/IP and etc.) to add the

device. Click to save current setup. Tap Start Live preview to view all-channel video from
the connected device. See Figure 4-27.

Figure 4-27

Step 5 Click Start live preview to view real-time video.

4.1.4.5 Registration

Here you can add network camera, change network camera IP address and etc.
Step 1 Click Next button.

Enter remote device interface. See Figure 4-28.

Note

There are two ways to go to Registration interface.

 From main menu->Setting->Camera->Registration, you can go to the registration interface.
 On the preview interface, right click mouse and then select Registration.

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Figure 4-28

Step 2 Set parameters

 Channel: It is the device channel number. If you have not added the network camera, the

channel number is shown as .

 Status: Red circle ( ) means current channel has no video, green circle ( ) means

current channel has video.

 IP address: It is to display network camera IP address.
 Type: There are two connection types. You can use the network to connect to the camera or

use the WIFI. The means current network camera connection mode is general; the

means current network camera mode is hotspot.

 Add/Delete: Click to delete the device, click to add the device to the NVR.

Step 3 Add network camera.

 Device search: Click the button; you can search all network cameras in the same network

segment. See Figure 4-29. Double click a camera or check the camera box and then click
Add button, you can add a device to the list.

Note

The device in the added device list is not shown in the search result column.

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Figure 4-29

 Manual Add: Click Manual Add button, you can set the corresponding network camera

information and then select the channel you want to add. See Figure 4-30.
 Manufacturer: Please select from the dropdown list.

Note

Different series products may support different manufactures, please refer to the actual
product.

 IP address: Input remote device IP address.
 RTSP port: Input RTSP port of the remote device. The default setup is 554.

Note

Skip this item if the manufacture is private or customize.
 HTTP port: Input HTTP port of the remote device. The default setup is 80.

Note

Skip this item if the manufacture is private or customize.

 TCP port: Input TCP port of the remote device. The default setup is 37777.
 User name/password: The user name and password to login the remote device.

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 Channel No.: Input channel amount or click the Connect button to get the channel

amount of the remote device.

Note

We recommend click Connect button to get remote device channel amount, the manual add
operation may result in failure if the input channel amount is not right.
 Remote channel No.: After getting the remote device channel amount, click Setup to

select a channel.

Note

Click to select one or more remote channel numbers here.
 Channel: The local channel number you want to add. One channel name has

corresponding one channel number.

 Decode buffer: There are three items: realtime,local,fluent.
 Service type: There are four items: auto/TCP/UDP/MULTICAST(ONVIF device only)

Note

 The default connection mode is TCP if the connection protocol is private.
 There are three items:TCP/UDP/MULTICAST if the connection protocol is ONVIF.
 There are two items: TCP/UDP if the connection protocol is from the third-party.

Figure 4-30

Step 4 Click OK to add the camera to the device.

Note

Click to change the remote device information. Click to delete remote device. .

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4.1.4.6 Schedule

4.1.4.6.1 Schedule Record

All channels are record continuously by default. You can set customized record period and record type.
Step 1 Click Next button.

Enter schedule interface. See Figure 4-31.

Note

From main menu->Setting->Schedule->Record, you can go to the record interface.

Figure 4-31

Step 2 Set parameters.

 Channel: Please select the channel number first. You can select “all” if you want to set for

the whole channels.

 : Sync connection icon. Select icon of several dates, all checked items can be

edited or together. Now the icon is shown as .

 : Click it to delete a record type from one period.
 Record Type: Please check the box to select corresponding record type. There are five

types: Regular/MD (motion detect)/Alarm/MD&Alarm/IVS.

 Week day: There are eight options: ranges from Saturday to Sunday and all.
 Holiday: It is to set holiday setup. Please note you need to go to the General interface (Main

Menu->Setting->System->General) to add holiday first. Otherwise you cannot see this item.

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 Pre-record: System can pre-record the video before the event occurs into the file. The value

ranges from 1 to 30 seconds depending on the bit stream.

 Redundancy: System supports redundancy backup function. It allows you backup

recorded file in two disks. You can highlight Redundancy button to activate this function.
Please note, before enable this function, please set at least one HDD as redundant. (Main
menu->Setting->Storage->HDD Manager). Please note this function is null if there is only
one HDD.

 ANR: It is to save video to the SD card of the network camera in case the network

connection fails. The value ranges from 0s～43200s. After the network connection resumed,
the system can get the video from the SD card and there is no risk of record loss.

 Period setup: Click button after one date or a holiday, you can see an interface shown

as in Figure 4-32.There are five record types: regular, motion detection (MD), Alarm, MD &
alarm and IVS.

Figure 4-32

Please following the steps listed below to draw the period manually.

a) Select a channel you want to set. See Figure 4-33.

Figure 4-33

b) Set record type. See Figure 4-34.

Figure 4-34

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Note

 When the record type is MD (motion detect), alarm, MD&Alarm, IVS, please enable the

channel record function when corresponding alarm occurs. For example, when the alarm
type is MD, from main menu->Setting->Event->Video Detect->Motion Detect, please select
the record channel and enable record function. See Figure 4-35.

 When the record type is MD (motion detect), alarm, MD&Alarm, IVS, refer to chapter 4.7.1

Video detect, chapter 4.7.10 Alarm Settings, and chapter 4.7.3 IVS.

Figure 4-35

c) Please draw manually to set record period. There are six periods in one day. See Figure 4-36.

Note

If you have added a holiday, you can set the record period for the holiday.

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Figure 4-36

Step 3 Click Apply button to save schedule record settings.

Note

Please enable auto record function so that the record plan can become activated. Refer to chapter

4.1.4.6.3 Record control for detailed information.

4.1.4.6.2 Schedule Snapshot

It is to set schedule snapshot period.
Step 1 Click Snapshot button, device goes to following interface. See Figure 4-37.

Note

From main menu->Setting->Schedule->Snapshot, you can go to the snapshot interface.

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Figure 4-37

Step 2 Select a channel to set schedule snapshot.
Step 3 Set snapshot type as schedule. Refer to chapter 4.2.5.3 Snapshot for detailed information.
Step 4 Check the box to set alarm type. See Figure 4-38.

Figure 4-38

Note

 When the record type is MD (motion detect), alarm, MD&Alarm, IVS, please enable the

channel snapshot function when corresponding alarm occurs. For example, when the alarm
type is MD, from main menu->Setting->Event->Video Detect->Motion Detect, please select
the snapshot channel and enable snapshot function. See Figure 4-39.

 When the snapshot type is MD (motion detect), alarm, MD&Alarm, IVS, refer to chapter 4.7.1

Video detect, chapter 4.7.10 Alarm Settings, and chapter 4.7.3 IVS.

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Figure 4-39

Step 5 Refer to chapter 4.1.4.6.1 to set snapshot period.
Step 6 Click Apply button to save snapshot plan.

Note

Please enable auto snapshot function so that the snapshot plan can become activated. Refer to
chapter 4.1.4.6.3 Record control for detailed information.

Step 7 Click Finish button, system pops up a dialogue box. Click the OK button, the startup wizard is

complete. See Figure 4-40.

Figure 4-40

4.1.4.6.3 Record Control

Note:

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You need to have proper rights to implement the following operations. Please make sure the HDD
has been properly installed.
There are three ways for you to go to manual record menu.

 Right click mouse and then select Manual->Record.
 In the main menu, from Setting->Storage->Record.
 In live viewing mode, click record button in the front panel or record button in the remote control.

System supports main stream and sub stream. There are three statuses: schedule/manual/stop. See
Figure 4-41. Please highlight icon“○” to select corresponding channel.

 Manual: The highest priority. After manual setup, all selected channels will begin ordinary recording.
 Schedule: Channel records as you have set in recording setup (Main

Menu->Setting->System->>Schedule)

 Stop: Current channel stops recording.
 All: Check All button after the corresponding status to enable/disable all-channel schedule/manual

record or enable/disable all channels to stop record.

Figure 4-41

4.2 Camera

4.2.1 Connection

Device can connect to camera remotely, and can change IP address, import/export IP and etc. Refer to
chapter 4.1.4.5 Registration to add a camera.

4.2.1.1 Change IP address

Step 1 From Main menu->Setting->Camera->Registration, check the box before the camera name and

then click Change IP or click the before the camera name.

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Enter change IP interface. See Figure 4-42.

Note

Check the box before several cameras, change the IP addresses of several cameras at the
same time.

Figure 4-42

Step 2 Select IP mode.

Check DHCP, there is no need to input IP address, subnet mask, and default gateway. Device
automatically allocates the IP address to the camera.
Check Static, and then input IP address, subnet mask, default gateway and incremental value.

Note

If it is to change several devices IP addresses at the same time, please input incremental value.
Device can add the fourth address of the IP address one by one to automatically allocate the IP
addresses.
If there is IP conflict when changing static IP address, device pops up IP conflict dialogue box. If
batch change IP address, device automatically skips the conflicted IP and begin the allocation

according to the incremental value
Step 3 Input remote device user name and password.
Step 4 Click OK button to save settings.

After the changing operation, search again, device displays new IP address.

Note

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When change IP addresses of several devices at the same time, make sure the cameras user

name and passwords are the same.

4.2.1.2 IP Export

Device can export the Added device list to your local USB device.
Step 1 Insert the USB device and then click the Export button.

Enter the following interface. See Figure 4-43.

Figure 4-43

Step 2 Select the directory address and then click the OK button.
Step 3 Device pops up a dialogue box to remind you successfully exported. Please lick OK button to

exit.

Note

The exported file extension name is .CVS. The file information includes IP address, port, remote

channel number, manufacturer, user name and password.

4.2.1.3 IP Import

Step 1 Click Import button.

Enter the following interface. See Figure 4-44.

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Figure 4-44

Step 2 Select the import file and then click the OK button. System pops up a dialogue box to remind you

successfully imported.
Step 3 Click OK button to exit.

Note

If the imported IP has conflicted with current added device, system pops up a dialogue box to

remind you. You have two options:
Step 4 Click OK button, system uses the imported setup to overlay current one.

Important

 You can edit the exported .CVS file. Do not change the file format; otherwise it may result in

import failure.

 Does not support customized protocol import and export.
 The import and export device shall have the same language format.

4.2.2 Remote Device Initialization

Remote device initialization can change remote device login password and IP address.

Note

 When connect a camera to the device via PoE port, device automatically initialize the camera. The

camera adopts device current password and email information by default.

 When connect a camera to the device via PoE port, the device may failed to initialize the camera.

Please go to the Registration interface to initialize the camera.

Step 1 From main menu->Setting->Camera->Registration.

Enter Registration interface.

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Step 2 Click Device Search and then click Uninitialized.

Device displays camera(s) to be initialized.
Step 3 Select a camera to be initialized and then click Initialize.

Device displays password setup interface. See Figure 4-45 and Figure 4-46.

Figure 4-45

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Figure 4-46

Step 4 Set camera password.

 Using NVR password and email: Check the box to use NVR current admin account and

email information. There is no need to set password and email. Please go to step 7.

 User name/password: The user name is admin. The password ranges from 8 to 32 digitals.

It can contain letters, numbers and special characters (excluding “'”,“"”,“;”,“:”,“&”) . The password

shall contain at least two categories. Usually we recommend the strong password.

WARNING

STRONG PASSWORD RECOMMENDED-For your device own safety, please create a

strong password of your own choosing. We also recommend you change your password

periodically especially in the high security system.

Step 5 Click Next button.

Enter input email interface. See Figure 4-47.

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Figure 4-47

Step 6 Set email information.

Email: Input an email address for reset password purpose.

Note

Cancel the box and then click Next or Skip if you do not want to input email information here.
Step 7 Click Next button.

Enter Change IP address interface. See Figure 4-48.

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Figure 4-48

Step 8 Set camera IP address

Check DHCP, there is no need to input IP address, subnet mask, and default gateway. Device

automatically allocates the IP address to the camera.

Check Static, and then input IP address, subnet mask, default gateway and incremental value.

Note

 If it is to change several devices IP addresses at the same time, please input incremental

value. Device can add the fourth address of the IP address one by one to automatically
allocate the IP addresses.

 If there is IP conflict when changing static IP address, device pops up IP conflict dialogue

box. If batch change IP address, device automatically skips the conflicted IP and begin the
allocation according to the incremental value

Step 9 Click Next button.

Device begins initializing camera. See Figure 4-49.

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Figure 4-49

Step 10 Click Finish to complete the setup.

4.2.3 Short-Cut Menu to Add Camera

In the preview interface, for the channel of no IPC connection, you can click the icon “+” in the center of

the interface to quickly go to the registration interface (Figure 4-42.). See Figure 4-50.

Figure 4-50

4.2.4 Image

From main menu->setting->camera->image, you can see the image interface is shown as below. See
Figure 4-51.

 Channel: Select a channel from the dropdown list.
 Saturation: It is to adjust monitor window saturation. The value ranges from 0 to 100. The default

value is 50. The larger the number, the strong the color is. This value has no effect on the general
brightness of the whole video. The video color may become too strong if the value is too high. For
the grey part of the video, the distortion may occur if the white balance is not accurate. Please note
the video may not be attractive if the value is too low. The recommended value ranges from 40 to 60.

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 Brightness: It is to adjust monitor window bright. The value ranges from 0 to 100. The default value is

50. The larger the number is, the bright the video is. When you input the value here, the bright
section and the dark section of the video will be adjusted accordingly. You can use this function
when the whole video is too dark or too bright. Please note the video may become hazy if the value
is too high. The recommended value ranges from 40 to 60.

 Contrast: It is to adjust monitor window contrast. The value ranges from 0 to 100. The default value

is 50. The larger the number is, the higher the contrast is. You can use this function when the whole
video bright is OK but the contrast is not proper. Please note the video may become hazy if the value
is too low. If this value is too high, the dark section may lack brightness while the bright section may
over exposure .The recommended value ranges from 40 to 60.

 Auto Iris: It is for the device of the auto lens. You can check the box before ON to enable this

function. The auto iris may change if the light becomes different. When you disable this function, the
iris is at the max. System does not add the auto iris function in the exposure control. This function is
on by default.

 Mirror: It is to switch video up and bottom limit. This function is disabled by default.
 Flip: It is to switch video left and right limit. This function is disabled by default.
 BLC: It includes several options: BLC/WDR/HLC/OFF.
 BLC: The device auto exposures according to the environments situation so that the darkest area of

the video is cleared

 WDR: For the WDR scene, this function can lower the high bright section and enhance the

brightness of the low bright section. So that you can view these two sections clearly at the same time.
The value ranges from 1 to 100. When you switch the camera from no-WDR mode to the WDR mode,
system may lose several seconds record video.

 HLC: After you enabled HLC function, the device can lower the brightness of the brightest section

according to the HLC control level. It can reduce the area of the halo and lower the brightness of the
whole video.

 OFF: It is to disable the BLC function. Please note this function is disabled by default.
 Profile: It is to set the white balance mode. It has effect on the general hue of the video. This function

is on by default. You can select the different scene mode such as auto, sunny, cloudy, home, office,
night, disable and etc to adjust the video to the best quality.

 Auto: The auto white balance is on. System can auto compensate the color temperature to make

sure the vide color is proper.

 Sunny: The threshold of the white balance is in the sunny mode.
 Night: The threshold of the white balance is in the night mode.
 Customized: You can set the gain of the red/blue channel. The value reneges from 0 to 100.
 Day/night. It is to set device color and the B/W mode switch. The default setup is auto.
 Color: Device outputs the color video.
 Auto: Device auto select to output the color or the B/W video according to the device feature (The

general bright of the video or there is IR light or not.)

 B/W: The device outputs the black and white video.
 Sensor: It is to set when there is peripheral connected IR light.

Please note some non-IR series product support sensor input function.

225

Figure 4-51

4.2.5 Encode

4.2.5.1 Encode

Encode setting is to set IPC encode mode, resolution, bit stream type and etc
From Main menu->Setting->System->Encode, you can see the following interface. See Figure 4-52.

 Channel: Select the channel you want.
 Type: Please select from the dropdown list. There are three options: regular/motion detect/alarm.

You can set the various encode parameters for different record types.

 Compression: System supports H.264, MPEG4, MJPEG and etc.
 Resolution: The mainstream resolution type is IPC’s encoding config. Generally there is

D1/720P/1080P. For some series product, the main stream supports 2048×1536（3M）,1920×1080
（1080P）, 1280×1024（S×GA ）, 1280×960（1.3M）,1280×720（720P）,704×576（D1）and
the sub stream supports 704×576（D1）,352×288（CIF）.

 Frame rate: It ranges from 1f/s to 25f/s in NTSC mode and 1f/s to 30f/s in PAL mode.
 Bit rate type: System supports two types: CBR and VBR. In VBR mode, you can set video quality.
 Quality: There are six levels ranging from 1 to 6. The sixth level has the highest image quality.
 Video/audio: You can enable or disable the video/audio. Please note, once you enable audio

function for one channel, system may enable audio function of the rest channels by default.

 Copy：After you complete the setup, you can click Copy button to copy current setup to other

channel(s). You can see an interface is shown as in Figure 4-55. You can see current channel
number is grey. Please check the number to select the channel or you can check the box ALL.
Please click the OK button in Figure 4-55 and Figure 4-53 respectively to complete the setup. Please
note, once you check the All box, you set same encode setup for all channels. Audio/video enable
box, overlay button and the copy button is shield.

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Please highlight icon to select the corresponding function.

Figure 4-52

4.2.5.2 Overlay

Click overlay button, you can see an interface is shown in Figure 4-53.
 Cover area: Here is for you to cover area section. You can drag you mouse to set proper section size.

In one channel video, system max supports 4 zones in one channel. You can set with Fn button or
direction buttons.

 Preview/monitor: The cover area has two types. Preview and Monitor. Preview means the privacy

mask zone cannot be viewed by user when system is in preview status. Monitor means the privacy
mask zone cannot be view by the user when system is in monitor status.

 Time display: You can select system displays time or not when you playback. Please click set button

and then drag the title to the corresponding position in the screen.

 Channel display: You can select system displays channel number or not when you playback. Please

click set button and then drag the title to the corresponding position in the screen.

227

Figure 4-53

4.2.5.3 Snapshot

Here you can set snapshot mode, picture size, quality and frequency. See Figure 4-54.
 Snapshot mode: There are two modes: regular and trigger. If you set regular mode, you need to set

snapshot frequency. If you set trigger snapshot, you need to set snapshot activation operation.

 Image size: Here you can set snapshot picture size.
 Image quality: Here you can set snapshot quality. The value ranges from 1 to 6.
 Interval: It is for you to set timing (schedule) snapshot interval.

228

Figure 4-54

Figure 4-55

4.2.6 Channel Name

From main menu->Setting->Camera-Channel name, you can see an interface shown as in Figure 4-56.
It is to modify channel name. It max supports 31-character.
Please note you can only modify the channel name of the connected network camera.

229

Figure 4-56

4.2.7 Remote Upgrade

Note

Right now, the NVR can upgrade the IPC via the USB device or WEB. You can upgrade 8 network
cameras of the same model (or the NVR supported) at the same time.

It is to update the network camera.
From main menu->setting->camera->remote, the interface is shown as below. See Figure 4-57.
Click Browse button and then select the upgrade file. Then select a channel (or you can select device
type filter to select several devices at the same time.)
Click Begin button to upgrade. You can see the corresponding dialogue once the upgrade is finish.

230

Figure 4-57

4.2.8 Remote Device Info

4.2.8.1 Device Status
Here you can view the IPC status of the corresponding channel such as motion detect, video loss,
tampering, alarm and etc. See Figure 4-58.

 IPC status: : Front-end does not support. : Front-end supports. : There is alarm

event from current front-end.

 Connection status: : Connection succeeded. : Connection failed.
 Refresh: Click it to get latest front-end channel status.