SecureData SecureDrive KP User Manual

KEYPAD MODEL

USER MANUAL

Contents

SecureDrive Overview 3

Safety Information 3
SecureDrive Features 4
PINs and Procedures 5

User Mode 5

User PINs 5
Unlocking the Drive in User Mode 6
Changing the User PIN 6
Options for User Mode 7

Admin Mode 8

Button Pressing Conventions 9
Admin PINs 9
Options for Admin Mode 11

Managing the Drive 13

Verifying which PINs have Been Set 13
Deleting all Files in Admin Mode 13
Brute Force Hacking Detection 14
Resetting (Deleting) the Drive 15
Creating a User PIN after a Reset (blank Drive) 15
Reformatting the SecureDrive 15

Technical Support 20

Contact Information 20
Troubleshooting 21
Warranty and RMA information 22

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Rev. 20190204A

SecureDrive Overview

Thank you for purchasing the SecureDrive-Keypad Model (‘Drive’ hereafter), an easy to
use hardware encrypted USB 3.0 portable external data storage drive with on-board
alphanumeric 11 button keypad for OS-independent user-authentication.

The Drive uses XTS-AES 256-bit hardware encryption, which encrypts all data on it in
real time. It requires no software drivers nor updates and works on all computer and
embedded systems that support standard USB protocol.

Should your Drive get lost or stolen, rest assured that all data on it is protected by military
grade encryption and cannot be accessed without entering the PIN (Person-Identification­Number).

The Drive can be configured with both a User and Admin PINs, making it perfect for
personal use and business use such as healthcare, legal, corporate, and government.

Your drive may have Cloud Backup and built-in Antivirus features installed. For more
information, please contact Support at SecureData™.

REQUIREMENTS

• The Drive must be connected to a computer for use. It works on Windows, Mac,
Android, Linux, or Chrome operating systems, or any embedded systems
supporting USB 2.0 port, minimum.

WHAT’S INCLUDED?

• 1 SecureDrive • 1 Quick Start Guide • 1 USB 3.0 cable

Safety Information

This icon indicates important information regarding the safety of the product and
your data (Cautions). Please be mindful of these messages. Contact support if you have
questions.

PRECAUTIONS

 Do not expose the Drive to water or moisture.
 Resetting the Drive will delete all stored data as well as all PINs and settings. The

Drive will become blank and require formatting.

 Forgetting your PIN will render the Drive inaccessible. There is no ‘backdoor.’

(If an Admin exists, the Admin can unlock the Drive and create a new User PIN.)

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SecureDrive Features

LED

Meaning

(blink all

together once)

Plugged into computer; LED test

= Red solid

Locked; Momentarily preparing for next input; or failed procedure.

= Red blinking1

Locked, ready for input (other than a Setting code). Also, specific feedback1

= Red blinking with

Green solid

(Settings Mode) Locked & ready for keypad input within 10 seconds, or idle
for 30 seconds if procedure is done.

= Green blinking

Unlocked and ready for keypad input

= Green blinking

slowly

Unlocked for use in Read-Only Mode

Blue solid
Blue blinking

Drive is powered and when blinking is transferring data.

NOTE: The blue LED may be on or blinking during any procedure after
the Drive is unlocked.

= Green solid

Unlocked; operation was successful.

1

-For other LED combinations see specific status requests: Verifying Existing PIN and Determining the

Version Number described in this manual.

Rev. 20190204A

Figure 1: The Drive Layout

LED INTERPRETATIONS

LEDs on the SecureDrive are represented here by colored icons.

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Rev. 20190204A

• Unlocking the Drive in User Mode

• Changing the User PIN

• Disconnecting from Your Computer

• Locking the Drive without Disconnecting

PINs and Procedures

PIN REQUIREMENTS

Your User PIN or Admin PIN must:

• be between 7-15 digits in length

• not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)

• not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7),

(7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)

NOTE: Creating words (using the corresponding number key for each letter) can be more

memorable than a string of numbers.

PROCEDURAL CONVENTIONS USED

All procedures below require the Drive to be connected to a computer with the USB
cable. LED status shown is what you should see after performing each step. Unless

otherwise noted, all procedures start with the Drive locked. [ ]

NOTE: Each step in all procedures listed below have a 10 second window to perform the

next step. In general, a blinking LED times out after 10 seconds.

User Mode

New drives are shipped with a default User PIN which is 11223344 (otherwise, your
vendor will supply it). We strongly recommend changing the password once it is
unlocked.

User PINs

This Section:

CAUTION: Risk of loss of data. If you forget your User PIN and no Admin
PIN exists, or you forget both PINs, all data will be inaccessible and
reformatting will be required.

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Rev. 20190204A

Unlocking the Drive in User Mode

CAUTION: Possible deletion of data. After ten failed attempts to unlock the

Drive, the User PIN and all data on the Drive will be deleted. Refer to Brute
Force Hacking Detection on page 14.

NOTE: Until the Drive is unlocked it does not show in your computer’s File Manager

(Explorer or Finder).

1. Connect the Drive to your computer with the USB cable.

2. Press [ ]

3. Enter the User PIN*. [ ]

4. Press [ ]

*The factory PIN for new drives is 11223344. For other drives, contact your vendor.

We strongly recommend changing the password once it is unlocked.
See Changing the User PIN below.

NOTE: If the Drive still doesn’t appear in your computer’s file manager, refer to

Troubleshooting on page 21.

Changing the User PIN

1. Press [ ]

2. Enter the User PIN. [ ]

3. Press [ momentarily ]

4. After you see then press [ ]

5. Enter the new User PIN [ ]

6. Press [ ]

7. Re-enter the new PIN. [ ]

8. Press [ momentarily, then ]

Note that if a mistake was made while defining a new PIN or the procedure was not
completed, the Drive will retain the old PIN.

DISCONNECTING FROM YOUR COMPUTER

Generally, you can just unplug the USB cable. However, some computer systems may
require you to click the Safely Remove Hardware/Eject icon within your operating system
prior to unplugging the drive cable from your computer. Wait for the red LED to light
momentarily indicating it is locked and ready to disconnect from the computer.

LOCKING THE DRIVE WITHOUT DISCONNECTING

USER AND ADMIN MODES: To lock the Drive without unplugging the USB cable, press and
hold until the red LED lights (about 4 seconds).

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Rev. 20190204A

• Enabling Read-Only in User Mode

• Enabling Read/Write in User Mode

• Setting the Timeout Lock in User Mode

• Disabling the Timeout Lock in User

Mode

Options for User Mode

The following headings describe enabling options and features requiring only a User PIN.
For Administration options see Options for Admin Mode on page 11.

This Section:

Procedures that end with these LEDs [ ], will eventually change to .

NOTE: All procedures require the Drive to be connected to a computer with the USB

cable.

NOTE: Each step in all procedures listed below have a ten second window to perform the

next step. In general, a blinking LED times out after ten seconds.

ENABLING READ-ONLY IN USER MODE

The User is able to write content to the Drive and then restrict access to read-only (R-O).
Once R-O Mode is activated, access is limited to reading only, until Read/Write is
enabled which can be accomplished by a User (or an Administrator, described in the
Admin section).

Setting to Read-Only does not unlock the drive.

1. With the Drive locked, press [ ]

2. Enter your User PIN. [ ]

3. Press [ ]

4. Wait for , then press [ ]

5. Press 7,6 (R,O for Read-Only) [ ]

6. Press [ ]

If successful, the next time the Drive is unlocked it will be in R-O Mode as indicated by
the slow blinking green LED (as well as messages provided by your computer when you
try to save or delete a file).

ENABLING READ/WRITE IN USER MODE

Read-Only (Write Restriction) can be turned off restoring Read and Write access. Note
that setting the drive to R-W does not unlock the drive.

1. With the Drive locked, press [ ]

2. Enter your User PIN. [ ]

3. Press [ ]

4. Wait for , then press [ ]

5. Press 7,9 (R,W for Read/Write) [ ]

6. Press [ ]

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