Wireless Pan/Tilt APP Camera
Installation and Operating Instructions
Model: WAPP-ES
Version 1.0
PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE USING THIS PRODUCT
AND KEEP THIS MANUAL FOR FUTURE REFERENCE.
1
CONTENTS
Overview .........................................................................................................
2
Please
Read
Before
You
Start ..................................................................................
3
Wireless Device Operating Range ............................................................................
3
Important Safety Precautions ....................................................................................
3
Getting Started ...............................................................................................
5
Kit
Content................................................................................................................
5
Safety
and
Installation Tips .......................................................................................
9
Product Overview ...................................................................................................
10
Setup Your
Device ........................................................................................
14
Setup
Your
Device ..................................................................................................
14
Install
Your
Device ..................................................................................................
17
APP
Overview ...............................................................................................
21
Edit
Camera............................................................................................................
22
Quard View .............................................................................................................
22
Notify ......................................................................................................................
23
Live
View ................................................................................................................
25
Events ....................................................................................................................
28
Playback .................................................................................................................
29
Advanced Setting .........................................................................................
31
Basic
Settings .........................................................................................................
32
Video Settings ........................................................................................................
33
Sensitivity Settings .................................................................................................
34
SD Card
Settings ....................................................................................................
37
Device Settings.......................................................................................................
37
Trouble Shooting .........................................................................................
38
Product Sepcification ..................................................................................
40
Storage Media
Mangement
.........................................................................
44
Appendix: Compatiable List ........................................................................
44
2
OVERVIEW
The camera is capable of deliver high quality Digital High Definition video to your smart-mobile
device(s), which would require higher internet
bandwidth.
Due to your local internet environment
condition, your mobile device(s) may display
black-screen
or temporary
disconnect
to the WAPP
camera.
* Make sure the
camera
is
operating
with
sufficient internet bandwidth,
1Mbps
(upload/
download speed)
is suggested.
* For best
performance,
the
smart-mobile device(s) need
to be on
Wi-Fi
or 4G
mobile
network
in order to
receive maximum download
speed.
*
When
the
internet transmission
is low, the app will
automatically switch
to Relay
Mode:
‧ By
adjusting
to
“Better Streaming”
in the
system setting section
may
improve the APP performance.
*
Your internet bandwidth
is
limited.
For best
performance,
to avoid more than two users
connecting
to the
camera
simultaneously.
* Make sure your
smart-mobile device(s)
is
equipped
with
up-to-date technology,
1.5GHz
dual
core
processor
or
equivalent
is suggested.
* If the
signal strength
of your
Wi-Fi router
is
weak,
there are
several
ways to improve
transmission:
‧
Change router/camera relative position
to
receive
better
signal.
‧ Use wire
Ethernet
cable on the
camera
to
establish connection between
the
camera
and your router.
‧
Use Wi-Fi
repeater/extender
to
maximize
the
service
range of your Wi-Fi route.
‧
Switch
your router to
11b/11g
mode in order to
improve
router
service
range.
*
Please
make sure the
memory
card used is
CLASS10
rated.
3
PLEASE READ BEFORE
YOU START
Always use discretion when installing CCTV
equipment,
especially when there is perceived policy.
Enquire relevant
local
regulations applicable
to the lawful
installation
of video
recording/surveillance.
Third party
consent
may be required.
WIRELESS DEVICES OPERATING
RANGE
Ensure the signal reception viewed from the wireless camera(s) is the best possible reception
between the camera(s) and the Wi-Fi router. If necessary, reduce the dis tance between
the
camera(s) and the Wi-Fi router to improve overall system
performance.
Wireless Color
Camera
Recordable
CCTV Kit operating on a secure digital 2.4GHz frequency which could
greatly
reduce
interference
from
product
such as
wireless routers, cordless phones
or
microwave
ovens.
IMPORTANT SAFETY PRECAUTIONS
Damages caused by non-compliance with this operating manual will void the warranty! We will
not assume any liability for damages to items or persons caused by improper handling or noncompliance with the safety notices! Any warranty claim will be null and void in such cases.
1. Do not drop, puncture or disassemble the camera; otherwise the warranty will be voided.
2. Avoid all contact with water, and dry hands before using.
3. Never tug on the power cords. Use the plug to unplug it from the wall outlet.
4. Do not expose the camera to high temperature or leave it in direct sunlight. Doing so
may damage the camera or cause camera temporary malfunction.
5. Use the devices with care. Avoid pressing hard on the camera body.
6. For your own safety, avoid using the camera or power off the camera when there is a storm
or lightning.
7. Remove the power adapter during long periods between usages.
8. Use only the accessories and power adapters supplied by the manufacturer.
9. To meet the regulations pertaining to parental responsibility, keep the devices out of the reach of
infants.
10. Check power cables, do not get crushed or damaged by sharp edges whenever the devices are
in operation.
4
FCC Com p lian ce State m ent: Th i s
device complies with Part 15 of t he
FCC rules. Operation is subjected to
the foll owing two conditions: (1) this
device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
Pr od uc ts with CE Marki ng c ompl y
with EMC Dire ctive (2004/108/EC);
Low Volta g e D irec t ive (200 6/9 5 /
E C ) ; RED ( 2 0 1 4 / 5 3 / E U ) ; R O H S
Directive (2011/65/EU) issued by the Commission
of th e E uro pea n C ommu nit y. Comp lian ce wi th
these directives implies conformity to the following
European Norms:
EMC: EN 301 489
LVD: EN 60950
Radio: EN 300 328
FCC/CE WARNING
This equipment has been tested and found to comply with limits for a Class B digital device,
pursuant to Part 15 of the FCC rules and ETSI(EN) 300328. These limits are designed to provide
reasonable protection against harmful interference in residential installations. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does interference to radio or
television equipment reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
•
Reorient or relocate the receiving antenna.
•
Move the equipment away from the receiver.
•
Plug the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•
Consult the dealer or an experienced radio/television technician for additional suggestions.
You are cautioned that any change or modifications to the equipment not expressly
approved by the party responsible for compliance could void your authority to operate
such equipment.
DISPOSAL
If the camera system no longer functions or can no longer be repaired, it must be
disposed of according to the valid statutory regulations.
Disposal of spent batteries/accumulators:
You are required by law (Battery Ordinance) to return all spent batteries and
accumulators. Disposing of spent batteries/accumulators with common household waste is
prohibited! Batteries/accumulators that contain hazardous substances are marked with the symbols
on the side. These symbols indicate that it is prohibited to dispose of these batteries/accumulators
in the household waste. The abbreviations for the respective heavy metals are: Cd=cadmium,
Hg=mercury, Pb=lead. You can return spent batteries and accumulators that can no longer be
charged to the designated collection points in your community, outlets or wherever batteries or
accumulators are sold. Following these instructions will allow you to fulfill the legal requirements
and contribute to the protection of our environment!
5
KIT CONTENT
Indoor
Pan Tilt Camera
Wireless
App Camera
Ethernet
cable
x 1 x 1
Camera
Antenna
Power
Adapter
x 1 x 1
Quick Start Guide
x
1
Tools
Required:
‧ Electric drill
‧ 5mm masonry drill bit
‧ 15mm masonry drill bit
‧ No. 2 Philips screwdriver
For best
system
performance:
- iOS:
iPhone5
/ iPad2 / Mini iPad with iOS 7.0 or above.
-
Android:
1.5G dual core
processor
dual core
procesor
with 1G Ram or above.
-
Storage:
Class 10
memory
card.
-
Bandwidth: 1Mbps
or above
upload/download
speed suggested.
6
SAFETY AND INSTALLATION TIPS
Do not attempt to open the units with the power adaptor plug connected to avoid any risk of
personal injury.
When installing CCTV camera(s), always follow manufacturer's advice when using power tools,
steps, ladders, etc. and wear suitable protective equipment (e.g. safety goggles) when drilling
holes. Before drilling holes through walls, check for hidden electricity cables and water pipes. The
use of cable/pipe detector is advisable.
To avoid exposing any cameras to extreme weather conditions (e.g., under a gutter which is prone
to any water leaks). When installing any cameras with this unit, to use cable conduit to protect any
video/power extension cables from being exposed externally and to prevent/reduce the chances of
the cables being tampered with. After drilling any hole though an external wall for a cable, ensure
the hole is sealed up around the cable using a sealant to prevent drafts.
To prevent a fire or electrical shock hazard, do not attempt to open the housing while the unit is
exposed to rain, water or wet conditions. There are no user serviceable parts inside. Refer servicing
to qualified service personnel. Avoid pointing the camera(s) directly at the sun or any bushes, tree
branches or moving objects that might unnecessarily cause the camera to record.
7
PRODUCT OVERVIEW
Indoor
Pan Tilt Camera
Light Sensor
LENS
Microphone
Note:
Press and hold the “Reset” button
for 5 seconds. Al l settings are
restored to the factory default.
Lan Port
Reset
Micro SD Card
LED Indicator
Power Jack
Antenna
LED INDICATOR
STATUS
DESCRIPTION
Power
On
Power
on the
camera
and wait until the
GREEN
LED
indicator
becomes steady
on. This
process
would be
finished
within 45
seconds
and make sure the LED is
flashing
in GREEN.
Soft
AP
Green
LED
flashes
once
followed
by 2 short flashes.
Reset
factory
under
Soft
AP
Green
LED
flashes
quicly
Default
Reset
Green
LED
flashes
quicly
Update
Firmware
Green
LED
flashes
quicly
Start
Recording
Video
Green
LED
flashes
once
8
SETUP YOUR DEVICE
1. Connect your smartphone to the Wi-Fi netowrk that your deivce connect to.
2. APP download
Download and install the "Secufirst HD" app from Google Play
TM
ot the App Store®. Then launch the
app.
For iOS For Android
p
3. Add camera
1. Power on the camera, wait about 1 minute until the device restart.
2. Go to the Wi-Fi settings from your smartphone, choose the Wi-Fi name
starting
with
"HD-XXXXXX", then enter the default password "12345678".
1
2
9
3. Scan the QR code or enter camera DID manually, name your system and enter the security code
"123456".
4. Later, the app will request you to change a new password. The password must have at least 12
characters, 1 upper and lower case letter, 1 number and 1 special character.
10
5. Connect your device to a Wi-Fi network. Select your Wi-Fi network and enter the password.
If there is no Wi-Fi you want to set, please tap Skip to pass at this time and do it later in advance
setting. If you wish the camera works on wifi after reboot, please unplug Ethernet cable of Wi-Fi
router right after tapping Next.
11
Install Your Deivce
Indoor Pan Tilt Camera
1. Place the mounting bracket on the mounting surface as a pattern to mark the holes.
2. Drill the mounting holes and use the wall plug screws to secure the bracket to the wall.
3. Fasten the camera to the bracket using the tapping screws.
4. Hang the camera and plate onto the hanger screws. Arrange cable properly so that it will not
block pan/tile operation.
12
APP OVERVIEW
The MAIN PAGE provides an overview for all devices, including devices status (connected/
disconnected). You can quickly access the device in the section. When multiple devices are
registered, scroll down to locate the registered device for access.
Main
Page
Name
Connect
Status
Tap here to
see
the
live-view
Ad
d
The ADD CAMERA icon allows you to add new camera(s) to the system. The system
supports up to 3 concurrent user connections.
Tap the Edit to access/exit the edit settings.
Edit
Reconnect
Quad
Info
Tap the RECONNECT ICON to reconnect the camera if the camera status shows as
being offline.
Tap here to access the quad view page.
The INFORMATION icon allows you to enable PIN lock, push notification and check the
App information.
13
Edit Camera
In the CAMERA SETTING section you able to (1) access the advanced settings, (2) delete the
camera from APP and (3) enter event list for recorded video file(s) playback.
Tap to access the advanced settings page
Tap to delete the device
Tap to see the events of this device
Quard
view
The Quard view splits the
screen's
image into 4
quadrants
and display active camera video in each
quadrant.
Select
cameras
you would like to display from camera list, tap the center of the quadrant
to enter a single
channel
mode.
Click here to
choose
which
camera you
would like to
display
into 4
quadrants.
Drag and move the
position
you prefer
Tap to see the
live-view
14
Setup Pin Lock
Info
If you enable PIN Lock, the user will be asked to enter the PIN code when you launch the APP.
1. Enable the “Enable lock when starting” function. Then enter your PIN code.
2. Confirm your PIN code again.
Note:
If you forgot your PIN code, please uninstall the APP and reinstall it on the mobile device.
Notify (Push Notification)
The WAPP camera supports motion detection function. When any event is detected in the camera
site, you’ll receive push notification on the mobile devices for the event recognized by the camera.
For iOS
If you want to enable/disable it, please follow the steps on your iOS mobile device:
1. Launch Settings from your Home screen.
2. Tap Notifications.
3. Scroll down to find the APP and tap on it.
4. Switch the toggle to ON/OFF in Notification Center.
Note:
It takes time for the changes to take effect in iOS, normally within 2 hours.
15
For Android
If you want to enable/disable it, please follow the steps below.
Info
Note:
The internet connection and wireless network interference may influence the performance
of push notification service.
About App/API Version Info
Tap the ABOUT icon to check the APP Version when necessary.
Info
Note:
The internet connection and wireless network interference may influence the performance
of push notification service.
16
LIVE VIEW / SNAPSHOT / EVENTS
Live View
Snapshot
Tap to take snapshot image(s) of the video. The captured snapshots will
stored in your mobile device.
Unmute
Tap to turn ON/OFF the volume.
Recor d
PTZ
Tap to Start/Stop recording. The recorded video file will stored in the memory
card of your camera.
Tap to set/move the camera to default position.
Talk
Ar m
Disarm
Tap and hold the icon to send the voice to a remote device
(Push To Talk).
Tap to arm/disarm the system. When disarm the system, the triggered
event recording function would be turn off and you won't receive the push
notification.
17
Control the camera direction by swiping screen
Set/move the camera to default position
When event
triggered,
the
camera
will
immediately
rotate to the
scene.
This
fuction
allows
you
record
the
camera position. You're
able to select the
record
point you
saved,
then the camera
will go to the
position. Follow
the below
instruction
to set up.
Record
the point
1.To rotate the
camera
by using the live video.
2.Tap to enter the
record
the point section.
3.Tap"Save"
when you're finished.
18
Viewing Your Snapshots
For iOS
You snapshots will be named with the time stamp and saved into the Camera Roll location of your
mobile device.
For Android
You snapshots will be named with the time stamp and saved into the Photo Gallery > snapshot
folder on your mobile device.
Events
The recorded video file(s) on your camera is automatically saved to the memory card inserted in
your camera. You can remotely access the file(s) for playback via your mobile device.
Tap the to access the edit menu.
Select
the camera
you would like to
delete
19
Playback
During
the
playback,
you can
pause/play
the video, to
deactivate/activate
the audio function.
You may also
review recorded
video file(s) with your PC.
1
2
1.Tap
to
pause/play
video
2.Tap
to view full screen
Delete
First tap the edit icon, then select the file(s) you would ilke to delete from list.
Tap here to
edit event list
Select
the
video you
want to delet
Delete
the
video clip
20
Download
Download
the video file(s) in the EVENT LIST section. Tap the search icon, you can specify a date
and time period to search for
events.
Then press the
download
icon to save the video clip into your
device.
Note:
During the
download
process, system will stop both the live view and recording
functions.
APP will
automatically
inform any user accessing the camera that the systemis busy and
the
connection
has been terminated.
21
ADVANCED SETTING
This chapter explains the advanced settings for administrator. Administrator is the one who owns
the administration password and has the full control to the WAPP camera. The administrator can
access all WAPP functions and settings, while general users can receive the surveillance images
for live view/screen capture/video recording and may not manage the camera settings.
Admin
Password
The security code required to enter Advanced Setting for system
setting
management.
Camera Security
Password The
password required
for
remote
access
Time Setup
Setup the
appropriate
time zone.
Wi-Fi Setting
Manage
your Wi-Fi Network.
Video Setting
Configure
the video
quality
and local power frequency.
Sensitivity
Setting
Setup the
camera sensitivity
for
motion
detection.
Notify Enable
Enable / Disable receiving E-Mail alert (after system
detecting
motion) on your mobile divice. Please make sure you have
setup
the E-Mail Setting correctly and have activated Motion
Detect
ion
function.
Motion
Mask
Use quick
de-select and/or
tap screen.
Email Setting
Setup your email
account
for
E-mail
alert .
SD Card Setting
Format
the SD card.
Device
Information
Check
the App
and
API
Kernel
version.
Firmware
Update
Update new firmware.
Note:
It may take more than one minute for some routers to update the registered
devices. When you complete advanced settings and return to device list, please wait for
a while allowing your router to finish the camera registration.
22
Basic Settings
Admin Password
The Admin Password is a specific security code for administrator to change the advanced settings.
The default admin password is 123456.
Please use this function to change the default admin password into your personal admin password.
For the protection of your system configuration, every time you change the advanced settings, you
need to enter the admin password. Please change the admin password periodically.
Note:
If you forgot your admin password, please long press the reset button on the camera DC
jack for 5 seconds to restore the password into factory default value 123456 (please refer
to the Camera Overview section). All settings will be restored to factory default. You will
need to configure your camera from the start.
Device Security Code
The Device Security Code is a specific security code to access the camera.
The default password of the camera is 123456. Please use this function to change the default
password into your personal security code.
1. Type in the old password.
2. Type in the new password and confirm the new password again.
3. Tap OK to save the setting.
Note:
1. Change password in system information page accordingly.
2. If you forget the Device Security Code, please hold down the reset button (P.8) for
5seconds to reset the system to factory default. All settings will be restored to factory
default. You will need to configure your camera from the start.
Time Setup
The drop-down list shows the world time zone. Select the time zone that will work the best for you.
If your date/time is during the daylight saving time period, please check the Daylight Saving box to
adjust the system time properly.
23
Video Settings
This section allows you to configure the video quality and environment mode.
Video Quality
The Video Quality setting section allows you to adjust the quality of the video streaming. By
selecting best video image will allow you to view high resolution image. By selecting standard
streaming will allow the video to display more sm oothly (quality depend on local internet
environment).
Only select better image when you have sufficient bandwidth and updated mobile device(s).
Environment Mode
The Environment Mode settings allows you to select the power line frequency used at the location
of WAPP camera. The power line frequency varies depending on geographic region. It may cause
image flicker if wrong frequency is selected. Please check with local authorities for proper setting.
There are two type video color tone, user can change the video color tone between warm-
yellow(indoor) and cool-white (outdoor).
Low Light Enhancement
The Low Light Enhancement Mode is for improving the night view video image by providing 5 levels
to select from (5 = brightest).
Screen Orientation
Tap to select the desired screen orientation; Normal, Flip (when installed on a ceiling, make sure to
select flip), Mirror or Flip and Mirror.
24
WI-FI Setting
The Wi-Fi setting allows you to choose the wireless connection and setup the Wi-Fi environment.
When you tap the “Manage Wi-Fi network” button, the system automatically scans the nearby
network and shows the available Wi-Fi routers in the drop-down list. Choose the appropriate Wi-Fi
router and enter the Wi-Fi router password if necessary. Due to security concerns, it is suggested
to use the WPA/WPA2/ WPA2-PSK protocol for Wi-Fi network.
Note:
1. When the Wi-Fi connection is completed and you unplug the Ethernet cable, the camera
will reboot and it will take several minutes to establish the connection. Please re-launch
the APP when you see the green signal indicator lights up.
2. The WAPP camera is designed to work with the legal Wi-Fi channels in your region.
Please refer to your Wi-Fi router manual to choose an appropriate channel for WAPP
camera.
3. If camera fails to connect to the Wi-Fi router, please hold down reset button for 2
seconds to reset the system and repeat register process again.
Sensitivity Settings
This defines the camera parameter for motion detection.
Detection Mode
PIR is hardware-based biomass detection.
SOFTWARE use advance software analysis to trigger motion alarm.
Motion Detection (available for Software Mode ONLY)
HIGH – Suitable for detecting smaller object(s) within 5 to 6 meters
LOW – Suitable for detecting larger object(s) within 3 to 5 meters
Note:
The HIGH/LOW setting for Motion Detection only takes effect when user chooses
SOFTWARE in detection Mode.
25
Motion Mask
This fuction allows you quickly select motion mask from 3 default model. In addition to, the user is
able to tap screen which area you don’t want to be detected.
1. Tap the area where you don’t want to detect the
1
motion.
2. 3 icons for quick tapping of bar area.
3. Reset button.
4. Save setting.
2
3 4
Time Stamp
This section allows you to change the time stamp background color. And drag anf drop where you
want to place the time stamp.
1. The time stamp locates at the coner where you tap.
1
2. Tap to change the time stamp background color.
2
26
Email Setting
The email setting allows you to configure the email environment, email account and password.
Gmail account is suggested.
Click the “Use SSL” check box will transmit the data in encryption. This setting requires the Simple
Mail Transfer Protocol (SMTP) configuration. Most ISPs use the SMTP method to transfer outbound
mail via the internet. Only use the SMTP that supports SSL.
Gmail Setting (suggested)
SMTP
Server
smtp.gmail.com
Enter the gmail
SMTP
server
SMTP
Port
465
Enter the
SMTP
port 465
Username
XXX@gmail.com
Enter your email address
Password
XXXXXXXX
Enter the
password
for this gmail account
Email to
XXX@gmail.com
Enter the email address for the recipient who
receives the email alert.
27
SD Card Settings
Formatting your memory card will ERASE all the data from it and you will not be able to get the
data back. Please back up your video files BEFORE formatting the memory card.
Note:
The system is optimized to Class 10 memory card. Memory card with lower specification
will decrease the recording and playback function efficiency.
During format process, all recording & viewing will stop until format process completes.
Overwrite SD Card
This function will overwrite the oldest files when the micro memory card is full. Turning on this
function will enable the system to start overwriting the old files when the available memory card
capacity is not enough. This ensures the most up to date video recordings can be saved so that
you won’t miss any important information.
Note:
You will want to reformat the memory card from time to time to ensure the condition of the
storage device. Your camera system will not work properly if the memory card become
corrupted.
Device Settings
This section shows the device information about the camera, including device version, total size
and available size of the memory card.
28
TROUBLE SHOOTING
IF
SOLUTION
The APP cannotfound
the
camera
‧ Make sure your
network supports
the
DHCP
protocol.
‧ Make sure the
camera
and your
mobile device connect
to the
same Wi-Fi router for the first setting.
‧ Make sure the Wi-Fi router is activated.
‧ Make sure the
camera
is
properly powered
on.
‧ Use the “ADD
CAMERA” function
to
manually
add the camera.
Wi-Fi router is not
shown in the drop down
list
‧ Make sure
SSID broadcasting function
is
enabled
in the Wi-
Fi router. Consult your Wi-Fi router manufacturer for the settings if
necessary.
‧
Change
the
wireless security protocol
of your Wi-Fi router into
WPA/WPA2/WPA2-PSK.
Due to
security concerns,
WEP protocol
is not
suggested
for some Wi-Fi routers.
Note:
WPA/WPA2/WPA2-PSK encryption protocols are newer and
more effective security standards for wireless networks than
the older and less-secure WEP protocol.
No image appears
‧ Make sure the power
adaptor
is not
damaged
or
defective
and
plugged
into an
electrical
outlet with power.
‧
Relocate
the
camera
to obtain the best
reception
of
wireless signals.
‧ Make sure the
camera
is
properly configured
in App.
‧ Make sure the
mobile device
is
connected
to
3G/4G/Wi-
Fi
properly.
Low wireless signal
Poor image quality
‧
Wireless devices
such as
wireless
home
stereo system
may
reduce
the signal
strength. Leave
as much space as possible
between
the
camera/mobile device
and these
wireless
devices.
‧ Clean the
camera
lens using lens
cleaning
cloth. Spots or dust
Motion detection
is
not
working
or
over-react
‧ Make sure the
sensitivity setting
is
turned
ON
(please
refer to the
Sensitivity Setting
section).
‧ In
motion detection mode, a moving
object within the
camera
viewing
angle is
necessary
to
trigger
the
motion
sensor
for recording
29
The APP cannot
record
any video clips
‧ Make sure the SD card has been
correctly
inserted
‧ Make sure the
motion detection function
has been
enabled.
(please
refer to the
Sensitivity Setting
section).
‧
Please format
the SD card when it is used for the first time
(please
refer to the SD Card
Format
section)
‧ Make sure you are using Class 10 rated
memory
card.
Email alert is not
working
‧ Make sure the email alert
function
is
enabled (please
refer to the
Email
Alert section).
‧ Gmail
account
is
suggested
for the email alert
function.
Make sure
you have setup the
system configuration
as
suggested
in the
Email
Alert section.
‧ Make sure the email
address
is has been
correctly
entered.
Bright white spots appear
at night time
‧ The
camera's infrared
LEDs
produce invisible
light that reflects
off
surfaces
such as
glass.Install
the
camera
on the other side of
windows
or place the lens flush
against
the
surface
to
improve
the
night
vision.
It is
suggested toinstall camera(s)
under
well-lit
area.
Note:
Pleas e check the environment rating (Ingress) of the
camera(s) before installing outdoors.
Memory
card error
‧ Make sure the
memory
card is
correctly inserted
and formatted.
‧ Use the
provided memory
card within the
package
to
ensure
proper
operation.
‧
Make sure your are using Class 10 rated
memory
card.
Note:
Please backup the data before formatting. Format function
will erase all the data on the memory card.
Wrong
data and time are
shown
‧
Wrong
date
and/or
time will result in
unexpected record
schedule.
Make sure
you’ve selected
the
correct
time zone
(please
refer to
the Time Zone section).
‧
Confirm
the
system date/time
of the
mobile device
to ensure
correct
operation.
‧
System
will clock itself when
connect
to the
internet.
Make sure
the
system
is
connected properly
to the
internet.
You may use
your
mobile device
to
access
the
system
to see if
remote
view is f
unctioning
properly.
30
PRODUCTION SPECIFICATION
Networking Parameter
Wireless
Technology
IEEE 802.11
b/g/n
Network
Connection
Ethernet (10/100 Base-T/Base
-TX); Wi-Fi
Network
Protocols
TCP/IP,
UDP,
SMTP,
NTP,
DHCP,
ARP
Simultaneous
Viewers
3
concurrent
sessions
Security
WPA /WPA2/WPA2-PSK (TKIP, 128 bit AES)
Camera Parameter
Image Sensor
2 MegaPixel, 1/3” CMOS
Antenna
3dBi Dipole
Environment Rating (Ingress) Indoor Plastic
Light Source Environment
Indoor (50Hz); Indoor (60Hz)
Local Storage
Micro SD Card up to 128GB(not included in the package)
Pan/Tilt
Pan: 270° (9.74° each step )
Tilt: 90° (9.56° each step)
Viewing angle
H: 90°, V: 45°±3°
Lens
4.0mm±5%mm
Min. Illumination
1~8 lux
Number of LEDs
8 IR LEDs with IR switcher
IR Distance
8 to 10 meters
Video Audio Parameter
Image Compression
H.264
Image Resolution
Full HD 1920x1080P
Recording Frame Rate
Up To 30 FPS
Supported Mobile Device
iOS requirement
iPhone5
/ iPad2 / Mini iPad with iOS 7.0 or above
Android requirement
Android 4.4X or above
Hardware requirement
1.5GHz dual core or above
1GB or above internal memory
General Parameter
Power Requirements
100~240V switching power supply DC 5V 1.5A
Operating Temperature
-10°C~+50°C
31
STORAGE MEDIA MANAGEMENT
Micro SD Card Capacity
(Class 10)
Event
Minutes
8G
400
180
32G
1600
320
64G
3200
760
128G
6400
1440
APPENDIX: COMPATIBLE
LIST
WiFi Compatible Router List
Brand
Product Name
ASUS
RT-N53
BUFFALO
WIR-HP-C300NH2
BUFFALO
WZR-HP-G450
Cisco
ERT120
D-Link
DIR-816L
Huawei
WSR20
INTELBRAS
WRN300
NETGEAR
Wndr3700v4
NETGEAR
WGR614
Tenda
FS395
TP-link
TL-WR941N
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