Sears Z42PQ20-U User Manual

This product qualifies for ENERGY STAR in the “factory
default (Home mode)” setting.

Changing the factory default picture setting or enabling other
features will increase power consumption that could exceed
the limits necessary to quality for Energy Star rating.

© Copyright 2009, LG Electronics USA, Inc.

Installation and Operating Guide

Model Number | Z42PQ20 | PLASMA TV

To view the extended version of owner’s manual that
contains the advanced features of this TV set, visit our
website at http://www.zenithservice.com

Z42PQ20-U 9/21/09 2:51 PM Page 1

2

WARNING / CAUTION

The lightning flash with arrowhead
symbol, within an equilateral triangle,
is intended to alert the user to the

presence of uninsulated “dangerous
voltage” within the product’s enclosure that may
be of sufficient magnitude to constitute a risk of
electric shock to persons.

The exclamation point within an equilateral

triangle is intended to alert the user to

the presence of important operating
and maintenance (servicing) instructions in the
literature accompanying the appliance.

TO REDUCE THE RISK OF ELECTRIC SHOCK

DO NOT REMOVE COVER (OR BACK). NO

USER SERVICEABLE PARTS INSIDE. REFER TO

QUALIFIED SERVICE PERSONNEL.

WARNING/CAUTION

TO REDUCE THE RISK OF FIRE AND ELECTRIC
SHOCK, DO NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE.

NOTE TO CABLE/TV INSTALLER

This reminder is provided to call the CATV system
installer’s attention to Article 820-40 of the National
Electric Code (U.S.A.). The code provides guidelines for
proper grounding and, in particular, specifies that the
cable ground shall be connected to the grounding system
of the building, as close to the point of the cable entry
as practical.

■

When a fixed image (e.g. logos, screen menus, video game, and computer display) is displayed on the TV

for an extended period, it can become permanently imprinted on the screen. This phenomenon is known
as “image burn” or “burn-in.” Image burn is not covered under the manufacturer’s warranty.

■

In order to prevent image burn, avoid displaying a fixed image on your TV screen for a prolonged period

(2 or more hours for LCD, 1 or more hours for Plasma).

■

Image burn can also occur on the letterboxed

areas of your TV if you use the 4:3 aspect
ratio setting for an extended period.

IMPORTANT INFORMATION TO PREVENT “IMAGE BURN
/ BURN-IN” ON YOUR TV SCREEN

WARNING / CAUTION

To prevent fire or shock hazards, do not expose
this product to rain or moisture.

FCC NOTICE

Class B digital device

This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one
or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and
receiver.

- Connect the equipment to an outlet on a circuit
different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV
technician for help.

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two condi­tions: (1) This device may not cause (harmful)
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation (of the device).

Any changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.

CAUTION

Do not attempt to modify this product in any way
without written authorization from LG Electronics.
Unauthorized modification could void the user’s
authority to operate this product

Z42PQ20-U 9/21/09 2:51 PM Page 2

3

IMPORTANT SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS

Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.

Do not use this apparatus near water.

Clean only with dry cloth.

Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.

Do not install near any heat sources such as
radiators, heat registers, stoves, or other apparatus
(including amplifiers)that produce heat.

Do not defeat the safety purpose of the polarized
or grounding-type plug. A polarized plug has
two blades with one wider than the other. A
grounding type plug has two blades and a
third grounding prong, The wide blade or the
third prong are provided for your safety. If the
provided plug does not fit into your outlet,
consult an electrician for replacement of the
obsolete outlet.

Protect the power cord from being walked on
or pinched particularly at plugs, convenience
receptacles, and the point where they exit from
the apparatus.

Only use attachments/accessories specified by
the manufacturer.

Use only with the cart, stand, tripod, bracket,
or table specified by the manufacturer, or sold
with the apparatus. When a cart is used, use
caution when moving the cart/apparatus com­bination to avoid injury from tip-over.

Unplug this apparatus during lighting storms
or when unused for long periods of time.

Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has
been damaged in any way, such as power­supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or
has been dropped.

Never touch this apparatus or antenna during
a thunder or lighting storm.

When mounting a TV on the wall, make sure
not to install the TV by the hanging power and
signal cables on the back of the TV.

Do not allow an impact shock or any objects to
fall into the product, and do not drop onto the
screen with something.

CAUTION concerning the Power Cord:
It is recommend that appliances be placed

upon a dedicated circuit; that is, a single
outlet circuit which powers only that appliance
and has no additional outlets or branch
circuits. Check the specification page of this
owner's manual to be certain.

Do not connect too many appliances to the
same AC power outlet as this could result in
fire or electric shock.

1

8

9

10

11

12

13

14

2

3

4

5

6

7

Z42PQ20-U 9/21/09 2:51 PM Page 3

4

SAFETY INSTRUCTIONS

Do not overload wall outlets. Overloaded wall
outlets, loose or damaged wall outlets, extension
cords, frayed power cords, or damaged or
cracked wire insulation are dangerous. Any of
these conditions could result in electric shock
or fire. Periodically examine the cord of your
appliance, and if its appearance indicates damage
or deterioration, unplug it, discontinue use of
the appliance, and have the cord replaced with
an exact replacement part by an authorized
servicer. Protect the power cord from physical
or mechanical abuse, such as being twisted,
kinked, pinched, closed in a door, or walked
upon. Pay particular attention to plugs, wall
outlets, and the point where the cord exits the
appliance.

Do not make the TV with the power cord
plugged in. Do not use a damaged or loose
power cord. Be sure do grasp the plug when
unplugging the power cord. Do not pull on the
power cord to unplug the TV.

WARNING - To reduce the risk of fire or elec­trical shock, do not expose this product to rain,
moisture or other liquids. Do not touch the TV
with wet hands. Do not install this product near
flammable objects such as gasoline or candles
or expose the TV to direct air conditioning.

Do not expose to dripping or splashing and do
not place objects filled with liquids, such as
vases, cups, etc. on or over the apparatus (e.g.
on shelves above the unit).

GGRROOUUNNDD IINNGG
Ensure that you connect the earth ground wire

to prevent possible electric shock (i.e. a TV
with a three-prong grounded AC plug must be
connected to a three-prong grounded AC out­let). If grounding methods are not possible,
have a qualified electrician install a separate
circuit breaker.

Do not try to ground the unit by connecting it
to telephone wires, lightening rods, or gas pipes.

DDIISSCCOONNNNEECCTTIINNGG DDEEVVIICCEE FFRROOMM MMAAIINNSS
Mains plug is the disconnecting device. The

plug must remain readily operable.

As long as this unit is connected to the AC wall
outlet, it is not disconnected from the AC
power source even if you turn off this unit by
SWITCH. (Some models)

AANN TTEENNNNAASS
OOuuttddoooo rr aanntteenn nn aa ggrr oouu nndd ii nngg
If an outdoor antenna is installed, follow the

precautions below. An outdoor antenna system
should not be located in the vicinity of over­head power lines or other electric light or
power circuits, or where it can come in contact
with such power lines or circuits as death or
serious injury can occur.

Be sure the antenna system is grounded so as
to provide some protection against voltage
surges and built-up static charges.

Section 810 of the National Electrical Code
(NEC) in the U.S.A. provides information with
respect to proper grounding of the mast and
supporting structure, grounding of the lead-in
wire to an antenna discharge unit, size of
grounding conductors, location of antenna dis­charge unit, connection to grounding electrodes
and requirements for the grounding electrode.

AAnntteennnnaa ggrroouunnddiinngg aacccc oorrddiinngg ttoo tthhee
NNaattii oonnaall EElleeccttrriiccaall CCooddee,, AANNSSII//NNFFPPAA 7700

CC lleeaa nn iinn gg
When cleaning, unplug the power cord and

scrub gently with a soft cloth to prevent
scratching. Do not spray water or other liquids
directly on the TV as electric shock may occur.
Do not clean with chemicals such as alcohol,
thinners or benzene.

MMoo vv ii nngg
Make sure the product is turned off,

unplugged and all cables have been removed. It
may take 2 or more people to carry larger TVs.
Do not press against or put stress on the front
panel of the TV.

VVee nn tt iillaattiioonn
Install your TV where there is proper ventila-

tion. Do not install in a confined space such as
a bookcase. Do not cover the product with
cloth or other materials (e.g.) plastic while
plugged in. Do not install in excessively dusty
places.

If you smell smoke or other odors coming from
the TV or hear strange sounds, unplug the
power cord contact an authorized service center.

Do not press strongly upon the panel with
hand or sharp object such as nail, pencil or
pen, or make a scratch on it.

Keep the product away from direct sunlight.

Power
Supply

Short-circuit

Breaker

Fil d entrée d antenne

Décharge d antenne
(section 810-20 du NEC

Conducteur mis à la ter
(section 810-21 du NEC

Pince de mise à la terre

Système d électrode
de mise à la terre (artic
section H du NEC)

Pince de mise à la terre

Équipement électrique

NEC: National Electrical Code

15

20

21

22

23

24

25

26

16

17

18

19

Z42PQ20-U 9/21/09 2:51 PM Page 4

5

CONTENTS

is a trademark of SRS Labs, Inc.
TruSurround XT technology is incorporated under
license from SRS Labs, Inc.

Manufactured under license from Dolby Laboratories.
“

Dolby

“and the double-D symbol are trademarks of

Dolby Laboratories.

High-definition television. High-resolution digital
television broadcast and playback system composed
of roughly a million or more pixels, 16:9 aspect-ratio
screens, and AC3 digital audio. A subset of digital
television, HDTV formats include 1080i and 720p
resolutions.

HDMI, the HDMI logo and High-Definition Multimedia
Interface are trademarks or registered trademarks of
HDMI Licensing LLC."

FEATURES OF THIS TV

WARNING / CAUTION

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

SAFETY INSTRUCTIONS

. . . . . . . . . . . . . . . . . . . . . . . . . .

3

PREPARATION

To view the extended version of owner’s manual

. . 5

Accessories

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Front Panel Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Back Panel Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Stand Instruction

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Desktop Pedestal Installation

. . . . . . . . . . . . . . . . . . . . . . . . . . .10

Swivel Stand

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Cable Arrangement

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Remote Control Functions

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

VESA Wall Mounting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Securing the TV to the wall to prevent falling
When the TV is used on a stand

. . . . . . . . . . . . . . . . . . . . . . . . . . 13

Antenna or Cable Connection

. . . . . . . . . . . . . . . . . . . . . . . . . . 14

EXTERNAL EQUIPMENT SETUP

HD Receiver Setup

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

DVD Setup

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

VCR Setup

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

WATCHING TV

Turning On the TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Channel Selection

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Volume Adjustment

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Channel Setup

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Favorite channel setup

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Favorite channel list

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Initial Setting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Quick Menu

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22

On-Screen Menus Selection

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

APPENDIX

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Maintenance

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Product Specifications

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Child Safety

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

TO VIEW THE EXTENDED VERSION OF OWNER’S MANUAL

To view the extended version of owner’s manual that contains the advanced features of these TV sets, visit
our website at

http://www.zenithservice.com

Connect at http://www.zenithservice.com Select Owner’s Manual Enter the all part of your
model number Press Search

Z42PQ20-U 9/21/09 2:51 PM Page 5

PREPARATION

6

ACCESSORIES

PREPARATION

Ensure that the following accessories are included with your TV. If an accessory is missing, please contact the
dealer where you purchased the product.

The accessories included may differ from the images below.

1.5V 1.5V

Owner’s Manual Power Cord

Remote Control

F
A

V

*

M
E

N
U

L
I

S
T

123

456

78

0

9

F
L
A
S
H

B
K

M
U

T
E

V

O

L

C

H

P
A
G

E

R
E

T
U

R
N

INFO

E

N

T
E

R

I
N
P

U
T

P
OW

ER

Q
.
M
E

N
U

P
O

W
E
R

S
A

V
I
N
G

F
R
E

E
Z

E

R
A

T
I
O

Protection Cover

(Refer to p. 9)

Bolts for stand assembly

(Refer to p. 9)

x 4

Cable Holder

(Refer to p.10)

x 2

OOppttiioonn EE xxtt rraass

* Wipe spots on the exterior only with

the polishing cloth.

* Do not wipe roughly when removing

stain. Excessive pressure may cause
scratch or discoloration.

Polishing Cloth

D-sub 15 pin Cable

When using the VGA (D-sub 15
pin cable) PC connection, the
user must use shielded signal
interface cables with ferrite cores
to maintain standards compliance.

Batteries

Z42PQ20-U 9/21/09 2:51 PM Page 6

PREPARATION

7

FRONT PANEL INFORMATION

■

Image shown may differ from your TV.

CH

VOL

MENU

INPUT

ENTER

INPUT
Button

POWER
Button

MENU
Button

ENTER
Button

VOLUME
Buttons

CHANNEL
Buttons

Power/Standby Indicator

Illuminates red in standby mode.
Illuminates blue when the TV is switched on.

Remote Control Sensor

GG

When the TV cannot be turned on with the remote control, press the (power) button on the TV. (The
remote control will not work when the (power) button on the TV is switched off. )

CAUTION

Z42PQ20-U 9/21/09 2:51 PM Page 7

INPUT

MENU

ENTER

VOL

CH

PREPARATION

8

BACK PANEL INFORMATION

PREPARATION

R

7

1 2

6 5

3

4

HDMI IN, HDMI/DVI IN

Digital Connection. Supports HD video and Digital
audio. Doesn’t support 480i.

Accepts DVI video using an adapter or HDMI to
DVI cable (not included).

OPTICAL DIGITAL AUDIO OUT

Optical digital audio output for use with amps and
home theater systems.

Note: In standby mode, this port doesn’t work.

COMPONENT IN

Analog Connection. Supports HD.
Uses a red, green, and blue cable for video & red

and white for audio.

ANTENNA/CABLE IN

Connect over-the air signals to this jack.
Connect cable signals to this jack.

AV (Audio/Video) IN

Analog composite connection. Supports standard
definition video only (480i).

USB SERVICE ONLY, RS-232C IN (SERVICE
ONLY)

Used for software updates.

Power Cord Socket

For operation with AC power.
Caution: Never attempt to operate the TV on DC power.

1

2

3

6

5

4

7

Z42PQ20-U 9/21/09 2:51 PM Page 8

IN

2

1

OPTICAL

DIGITAL

AUDIO OUT

(SERVICE ONLY)

COMPONENT IN

VIDEO

USB SERVICE ONLY

RS-232C IN

VIDEO

(MONO)

AUDIO

L

AUDIO

2

R

1

AV IN

ANTENNA/

CABLE IN

PREPARATION

9

STAND INSTRUCTION

■

Image shown may differ from your TV.

Carefully place the TV screen side down on a
cushioned surface to protect the screen from
damage.

Assemble the TV as shown.

1

2

Install the 4 screws securely using the holes in
the back of the TV.

3

Carefully place the TV screen side down on a
cushioned surface to protect the screen from
damage.

1

Loose the screws from the TV.

2

Detach the stand from the TV.

3

After removing the stand, install the included
pprr oo tteecc ttii oonn ccoo vv ee rr

over the hole for the stand.

Press the

PPRROOTTEE CCTTIIOONN CC OO VVEERR

into the TV

until you hear it click.

Protection Cover

GG

When assembling the desk type stand, check
whether the screw is fully tightened. (If not
tightened fully, the product can tilt forward after
the product installation). If you tighten the
screw with excessive force, the screw can deviate
from abrasion of the tightening part of the screw.

NOTE

!

Installation

Detachment

GG

When assembling the stand, make sure to distinguish
and assemble the front and rear side of the stand
correctly.

FRONT

Z42PQ20-U 9/21/09 2:51 PM Page 9

PREPARATION

10

DESKTOP PEDESTAL INSTALLATION

PREPARATION

For proper ventilation, allow a clearance of 4 inches on all four sides from the wall.

■

Image shown may differ from your TV.

SWIVEL STAND

After installing the TV, you can adjust the TV set manually to the left or right direction by 20 degrees to suit
your viewing position.

GG

Ensure adequate ventilation by following the clearance recommendations.

GG

Do not mount near or above any type of heat source.

CAUTION

4 inches

4 inches

4 inches

4 inches

CABLE ARRANGEMENT

■

Image shown may differ from your TV.

After connecting the cables as necessary, install
CABLE HOLDER as shown and bundle the cables.

Z42PQ20-U 9/21/09 2:51 PM Page 10

PREPARATION

11

REMOTE CONTROL FUNCTIONS

When using the remote control, aim it at the remote control sensor on the TV.

Installing Batteries

■

Open the battery compartment cover on the back side and
install the batteries matching correct polarity.

■

Install two 1.5V AAA batteries. Don’t mix old or used batter­ies with new ones.

■

Close cover.

NUMBER button

INFO

Q.MENU

POWER

INPUT

POWER SAVING

Displays channel information at the top of the screen.

Opens the list of Quick Menu options.

Turns the TV on from standby or off to standby.

Rotates through inputs.
Also switches the TV on from standby.

Adjusts the Power Saving level.

Used to enter a program number for multiple program
channels such as 2-1, 2-2, etc.

Displays the channel list.

Tunes to the last channel viewed.

Adjusts the volume.

Switch the sound on or off.

Changes the channel.

Moves from one full set of screen information to the next
one.

Navigates the on-screen menus and adjusts the system
settings to your preference.

Displays the main menu or clears all on-screen displays
and returns to TV viewing.

Allows the user to move return one step in an interactive
application or other user interaction function.

Blue button have channel edit and channel block function.
The other has no function.

Not functional.

Freezes the current frame.

Changes the aspect ratio of the video.

Scroll through the programmed Favorite channels.

— (DASH)

LIST

FLASHBK

VOLUME UP

/DOWN

MUTE

CHANNEL

UP/DOWN

PAG E

UP/DOWN

THUMBSTICK

(Up/Down/Left

Right/ENTER)

MENU

RETURN

Color button

*

FREEZE

RATIO

FAV

Z42PQ20-U 9/21/09 2:51 PM Page 11

INFO

POWER

Q. MENU

123

456

7809

INPUT

POWER SAVING

LIST

VOL

MENU

*

MUTE

ENTER

FREEZE

RATIO

FLASHBK

P
A

CH

G
E

RETURN

FAV

PREPARATION

12

PREPARATION

VESA WALL MOUNTING

Install your wall mount on a solid wall perpendicular to the floor. When attaching to other building materials, please
contact your nearest installer.

If installed on a ceiling or slanted wall, it may fall and result in severe personal injury.
Zenith recommends that wall mounting be performed by a qualified professional installer.

GG

Do not install your wall mount kit while your TV is turned on. It may result in personal injury due to electric
shock.

CAUTION

GG

Screw length needed depends on the wall mount
used. For further information, refer to the instruc­tions included with the mount.

GG

Standard dimensions for wall mount kits are shown
in the table.

GG

When purchasing our wall mount kit, a detailed
installation manual and all parts necessary for
assembly are provided.

GG

Do not use screws longer then the standard dimen­sion, as they may cause damage to the inside to
the TV.

GG

For wall mounts that do not comply with the VESA
standard screw specifications, the length of the

screws may differ depending on their specifica­tions.

GG

Do not use screws that do not comply with the
VESA standard screw specifications.

Do not use fasten the screws too strongly, this may
damage the TV or cause the TV to a fall, leading to
personal injury. Zenith is not liable for these kinds
of accidents.

GG

Zenith is not liable for TV damage or personal injury
when a non-VESA or non specified wall mount is
used or the consumer fails to follow the TV installa­tion instructions.

NOTE

!

VESA (A *B)

Standard Screw Quantity

Wall Mounting

bracket

(sold separately)

400* 400 M6 4

AW-50PG60MS

Z42PQ20-U 9/21/09 2:51 PM Page 12

AA

BB

PREPARATION

13

SECURING THE TV TO THE WALL TO PREVENT FALLING
WHEN THE TV IS USED ON A STAND

We recommend that you set up the TV close to a wall so it cannot fall over if pushed backwards.
Additionally, we recommend that the TV be attached to a wall so it cannot be pulled in a forward direction,

potentially causing injury or damaging the product.
Caution: Please make sure that children don’t climb on or hang from the TV.

■

Insert the eye-bolts (or TV brackets and bolts) to tighten the product to the wall as shown in the picture.

*If your product has the bolts in the eye-bolts position before inserting the eye-bolts, loosen the bolts.
* Insert the eye-bolts or TV brackets/bolts and tighten them securely in the upper holes.

Secure the wall brackets with the bolts (sold separately) to the wall. Match the height of the bracket that is
mounted on the wall to the holes in the product.

Ensure the eye-bolts or brackets are tightened securely.

■

Use a sturdy rope (sold separately) to tie the product. It is safer to tie
the rope so it becomes horizontal between the wall and the product.

■

You should purchase necessary components to prevent the TV from tipping over (when not using a wall mount).

■

Image shown may differ from your TV.

GG

Use a platform or cabinet strong enough and large enough to support the size and weight of the TV.

GG

To use the TV safely, make sure that the height of the bracket on the wall and the one on the TV are
the same.

NOTE

!

Z42PQ20-U 9/21/09 2:51 PM Page 13

PREPARATION

14

PREPARATION

ANTENNA/

CABLE IN

ANTENNA/

CABLE IN

ANTENNA OR CABLE CONNECTION

1. Antenna (Analog or Digital)

Wall Antenna Socket or Outdoor Antenna without a Cable Box
Connection.

For optimum picture quality, adjust antenna direction if needed.

2. Cable

Wall
Antenna
Socket

Outdoor
Antenna
(VHF, UHF)

Cable TV
Wall Jack

Multi-family Dwellings/Apartments
(Connect to wall antenna socket)

RF Coaxial Wire (75 ohm)

RF Coaxial Wire (75 ohm)

Single-family Dwellings /Houses
(Connect to wall jack for outdoor antenna)

Be careful not to bend the copper wire
when connecting the antenna.

Copper Wire

■

To improve the picture quality in a poor signal area, please purchase a signal amplifier and install properly.

■

If the antenna needs to be split for two TV’s, install a 2-Way Signal Splitter.

■

If the antenna is not installed properly, contact your dealer for assistance.

■

Refer to

hh tt tt pp:: ////AAnn tt ee nn nnaa WWee bb.. oorrgg

for more information about antennas and Digital TV.

R

■

To prevent damage do not connect to the power outlet until all connections are made between the devices.

■

Image shown may differ from your TV.

Z42PQ20-U 9/21/09 2:51 PM Page 14

EXTERNAL EQUIPMENT SETUP

15

EXTERNAL EQUIPMENT SETUP

HD RECEIVER SETUP

This TV can receive Digital Over-the-air/Cable signals without an external digital set-top box. However, if you do
receive digital signals from a digital set-top box or other digital external device, refer to the figure as shown below.

Component Connection

1. How to connect

Connect the video outputs (Y, P

B, PR

)

of the digital set-

top box to the

CC OO MMPPOO NN EE NN TT IINN VV IIDDEEOO 11

or

22

jacks on the TV. Match the jack colors (Y = green, P

B =

blue, and P

R = red).

Connect the audio output of the digital set-top box to
the

CC OO MMPPOO NN EE NN TT II NN AAUU DDIIOO 11

or 22jacks on the

TV.

2

1

2. How to use

■

Turn on the digital set-top box.
(

Refer to the owner’s manual for the digital set-top box. operation

)

■

Select the

CC oo mm ppoo nnee nntt11

or 22input source on the TV

using the

IINNPPUU TT

button on the remote control.

■

To prevent the equipment damage, never plug in any power cords until you have finished connecting all equipment.

■

Image shown may differ from your TV.

AUDIO

AV IN

VIDEO

(MONO)

USB SERVICE ONLY

COMPONENT IN

1

2

VIDEO

AUDIO

L

R

Y L RPB PR

1

2

Y, CB/PB, CR/PR

Supported Resolutions

Horizontal Vertical

Frequency(KHz)Frequency(Hz

)

15.73 59.94

15.73 60.00

31.47 59.94

31.50 60.00

44.96 59.94

45.00 60.00

33.72 59.94

33.75 60.00

27.00 24.00

33.75 30.00

67.43 59.94

67.50 60.00

Resolution

720x480i

720x480p

1280x720p

1920x1080i

1920x1080p

Signal

480i

480p

720 p

10 8 0 i

1080p

Component

Yes

Yes

Yes

Yes

Yes

HDMI

No

Yes

Yes

Yes

Yes

Z42PQ20-U 9/21/09 2:51 PM Page 15

EXTERNAL EQUIPMENT SETUP

16

EXTERNAL EQUIPMENT SETUP

DVD SETUP

Component Connection

Connect the video outputs (Y, P B, P

R

)

of the DVD to the

CC OO MMPPOO NN EE NN TT IINN VVII DD EE OO 11

or 22jacks on the TV.

Match the jack colors (Y = green, PB = blue, and PR = red).

Connect the audio outputs of the DVD to the
CC OO MMPPOO NN EE NN TT IINN AAUUDD II OO 11

or 22jacks on the TV.

1. How to connect

2. How to use

■

Turn on the DVD player, insert a DVD.

■

Select the

CC oo mm ppoo nnee nntt11

or 22input source on the TV

using the

IINNPPUU TT

button on the remote control.

■

Refer to the DVD player's manual for operating instructions.

2

1

AUDIO

AV IN

VIDEO

(MONO)

COMPONENT IN

1

2

VIDEO

AUDIO

L

R

Y L RPB PR

1 2

HDMI Connection

Connect the HDMI output of the DVD to the

HHDDMMII IINN 11

or 22jack on the TV.

No separate audio connection is necessary.
HDMI supports both audio and video.

1. How to connect

2. How to use

■

Select the

HHDDMMII11 or22

input source on the TV using the

IINNPPUU TT

button on the remote control.

■

Refer to the DVD player's manual for operating instructions.

2

1

RS-232C IN

(SERVICE ONLY)

2

1

IN

HDMI-DVD OUTPUT

1

Z42PQ20-U 9/21/09 2:51 PM Page 16

EXTERNAL EQUIPMENT SETUP

17

VCR SETUP

Composite (RCA) Connection

Connect the

AAUUDD IIOO/VVIIDD EE OO

jacks between TV and
VCR. Match the jack colors (Video = yellow, Audio Left
= white, and Audio Right = red)

1. How to connect

2. How to use

■

Insert a video tape into the VCR and press PLAY on the
VCR. (Refer to the VCR owner’s manual.

)

■

Select the

AAVV

input source on the TV using the

IINNPPUU TT

button on the remote control.

1

GG

If you have a mono VCR, connect the audio cable
from the VCR to the

AAUU DDII OO LL((MMOO NNOO))

jack of

the TV.

NOTE

!

COMPONENT IN

1

2

VIDEO

AUDIO

L

R

AUDIO

AV IN

VIDEO

(MONO)

L R

S-VIDEO VIDEO

OUTPUT
SWITCH

ANT IN

ANT OUT

1

Z42PQ20-U 9/21/09 2:51 PM Page 17

WATCHING TV

18

TURNING ON THE TV

NOTE

!

GG

If you intend to be away on vacation, disconnect the power plug from the wall power outlet.

GG

If the TV is unplugged once or turn off with the button on the TV, reset the

CClloocckk

function.

First, connect power cord correctly.
And switch the

AACC ppoo wweerr cc oo nn tt rrooll sswwii tt cchh

on TV. At this moment, the TV switches to standby mode.

■

In standby mode to turn TV on, press the ,

IINNPPUUTT,CCHH ((

DD

or

EE

))

button on the TV or press the

PPOOWWEERR, IINNPPUUTT

,

CCHH((

or )),

NNuummbbeerr ((00~99))

button on the remote control.

Select the viewing source by using the

IINNPPUU TT

button on the remote control.

When finished using the TV, press the

PPOOWWEERR

button on the remote control. The TV reverts to standby

mode.

1

2

Press the

CCHH ((

or ))or

NNUUMMBBEERR

buttons to select a channel number.

1

VOLUME ADJUSTMENT

CHANNEL SELECTION

Adjust the volume to suit your personal preference.

Press the

VVOOLL ((++

or

--))

button to adjust the volume.

If you want to switch the sound off, press the

MMUUTTEE

button.

You can cancel the Mute function by pressing the

MMUUTTEE

or

VVOOLL ((++

or

--))

button.

1

2

3

3

WATCHING TV

Z42PQ20-U 9/21/09 2:51 PM Page 18

WATCHING TV

19

CHANNEL SETUP

Auto Scan (Auto Tuning)

Automatically finds all channels available through antenna or cable inputs, and stores them in memory on the
channel list.

Select

CC HH AANN NNEE LL

.

Select

AAuutt oo TT uunniinn gg

.

Select

YYee ss

.

1

MENU

3

2

ENTER

ENTER

■

The TV will ask for a password if parental
control has been activated (

LLOO CCKK

Menu).

Use the password you set up in the

LLOO CCKK

Menu to allow a channel search.

■

When setting the

AAuu tt oo TT uu nn iinngg

or

MM aannuuaall TTuunnii nn gg

, the number of maxi­mum channels you can store is 900. It is
subject to change depending on the
broadcasting signal environment.

5

RETURN

Return to the previous menu.

MENU

Return to TV viewing.

Enter

Move

CHANNEL

Auto Tuning

Manual Tuning

Channel Edit

Enter

Move

CHANNEL

Auto Tuning

Manual Tuning

Channel Edit

Press ‘Yes’ button to begin
auto tuning.

Yes

No

Processing Auto Tuning...

Next(TV)

Close

23% DTV Channel 8
DTV : 0 Found Channel(s)
ATV : 0 Found Channel(s)

Run

AAuutt oo TT uunniinn gg

.

4

ENTER

Z42PQ20-U 9/21/09 2:51 PM Page 19

WATCHING TV

20

WATCHING TV

FAVORITE CHANNEL SETUP

Your TV's OSD (On Screen Display) may differ slightly from what is shown in this manual.

Favorite Channels are a convenient feature that lets you quickly select channels of your choice without waiting
for the TV to select all the in-between channels.

To tune to a favorite channel, press the

FFAAVV

(Favorite) button repeatedly.

Select

DDeell//AAdd dd// FFaa vv

.

2

Q.MENU

1

CH

P
A
G
E

1

456

7809

23

Select your desired channel.or

3

Select

FFaa vv oorriittee

.

4

Q.MENU

Return to TV viewing.

Q.Menu

Close

Vivid

Standard

Off

English

Off

Aspect Ratio

Picture Mode

Sound Mode

Caption

Multi Audio

Sleep Timer

Del/Add/Fav

CH

FF

Favorite

GG

16:9

FAVORITE CHANNEL LIST

Select a channel.

1

Switch to the chosen channel number.

2

ENTER

Selecting a channel in the favorite channel list

Turn the pages.

1

CH

P
A
G
E

Return to TV viewing.

2

RETURN

Paging through a favorite channel list

Display the Favorite channel list.

1

Displaying the favorite channel list

Exit

DTV

DTV

15-1

83-0

18-2

DTV

Favorite List

FAV

Z42PQ20-U 9/21/09 2:51 PM Page 20

WATCHING TV

21

INITIAL SETTING

This Function guides the user to easily set the essential items for viewing the TV for the first time when pur­chasing the TV. It will be displayed on the screen when turning the TV on for the first time. It can also be acti­vated from the user menus.

Select

HHoo mm ee UU ssee

mode.

1

ENTER

Selecting the environment.

Choose the setting mode you want.

Store Demo

Home Use

Previous Next

Mode Setting

Step2. Mode setting

■

Default selection is “

HHoommee UUssee

”. We recommend setting the TV to “

HHoommee UUssee

” mode for the best picture

in your home environment.

■

“

SStt oo rree DDee mmoo

” Mode is only intended for use in retail environments. Customers can adjust the “

PP iicc ttuurr ee

menu -

PPiicc tt uu rree mmoodd ee

” manually while inspecting the TV, but the TV will automatically return to preset in-

store mode after 5 minutes.

■

You can also adjust

IInniittiiaall SSeettttiinngg

in the

OOPPTTIIOONN

menu.

Factory defaults are set when you choose “

HHoommee UUssee

”.

■

If you do not complete the

IInn ii tt iiaa ll sseettttiinn gg

, it will appear whenever the TV is switched on until the

IInnii ttii aall

ss eettttiinn gg

procedure is completed.

Select [Home Use] to use this TV at
home.

Select

menu Language

.

1

ENTER

Next

Español

Français

Language

English

Step1. Language Selecting

Select

AAuu tt oo

or

MM aannuuaa ll

.

Select desired time option.

1

ENTER

2

Year

Current Time Setting

2007

Month

11

Date

15

Hour

5 PM

Minute

52

Time Zone

Eastern

Daylight Saving

Auto

FF

Auto

GG

Time Setting

Step3. Time setting

Previous

Next

Start

AAuutt oo TT uunniinn gg

.

1

ENTER

Check your antenna connection.
The previous channel information will be updated
during Auto Tuning.

Previous

Next

Auto Tuning

Step4. Auto Tuning

Z42PQ20-U 9/21/09 2:51 PM Page 21

WATCHING TV

22

WATCHING TV

QUICK MENU

Display each menu.

Make appropriate adjustments.

■

AAssppee cctt RRaa tt ii oo

: Selects your desired picture format.

■

PPiicc tt uu rree MMoodd ee

: Selects the factory preset picture depend on the viewing environment.

■

SSoo uu nn dd MM oo ddee

: Selects the factory preset sound for type of program.

■

CC aapp ttii oonn

: Select on or off.

■

MMuulltt ii AAuuddiioo

: Changes the audio language (Digital signal).

SS AAPP

: Selects MTS sound (Analog signal).

■

SSlleeee pp TT iimmeerr

: Select the amount of time before your TV turns off automatically.

■

DDeell//AAdddd//FFaavv

: Select channel you want to add/delete or add the channel to the Favorite List.

Your TV's OSD (On Screen Display) may differ slightly from what is shown in this manual.
Q.Menu (Quick Menu) is a menu of features which users might use frequently.

1

Q.MENU

2

3

Q.MENU

Return to TV viewing.

Q.Menu

Close

FF

16:9

GG

Vivid

Standard

Off

English

Off

Add

Aspect Ratio

Picture Mode

Sound Mode

Caption

Multi Audio

Sleep Timer

Del/Add/Fav

CH

ON-SCREEN MENUS SELECTION

Your TV's OSD (On Screen Display) may differ slightly from what is shown in this manual.

Enter

Move

CHANNEL

Auto Tuning

Manual Tuning

Channel Edit

CHANNEL

OPTION

PICTURE

LOCK

AUDIO

TIME

Display each menu.

Select a menu item.

Accept the current selection.

1

MENU

3

2

ENTER

ENTER

Return to TV viewing.

4

MENU

Channel Edit

Manual Tuning

Auto Tuning

■

All available TV channels are searched and stored
automatically.

■

User can do manual channel selection and add or
delete individual channels.

■

You can add or delete in the channel list.

CHANNEL

Z42PQ20-U 9/21/09 2:51 PM Page 22

WATCHING TV

23

Enter

Move

PICTURE

E

■

Select the desired picture format

■

Reduces the TV’s power consumption.

■

Select the Vivid, Standard, Cinema, Sport, Game,
Expert1 or Expert2.

■

Adjust the Contrast, Brightness, Sharpness, Color,
Tint.

■

Advanced Control: You can calibrate the screen for
each Picture Mode or set the video value according
to the special video screen.

■

Expert Control: By segmenting categories, Expert1
and Expert2 provide more categories which users
can set as they see fit, offering the optimal picture
quality for users.

■

Reset: Settings of the selected picture modes return
to the default factory settings.

■

Adjust the screen Resolution, Auto config, Position,
Size, Phase, Reset.

Aspect Ratio

Picture Mode

Screen (RGB-PC)

Power Saving

PICTURE

Aspect Ratio : 16:9

Power Saving : Off

Picture Mode : Standard

• Contrast 90

• Brightness 50

• Sharpness 60

• Color 60

• Tint 0

RG

AUDIO

Enter

Move

AUDIO

Auto Volume : Off

Balance 0

Sound Mode : Standard

•

SRS TruSurround XT:

Off

• Treble 50

• Bass 50

• Reset

TV Speaker : On

LR

■

Makes sure that the volume level remains consis­tent whether you are watching a commercial or a
regular TV program.

■

Adjust the left/right sound of speaker to suit your
taste and room situations.

■

Select the Standard, Music, Cinema, Sport, and Game.

■

SRS TruSurround XT, Treble, Bass: Adjust the sound
to suit your taste and room situations.

■

Reset: Settings of the selected Sound Mode return
to the default factory settings.

■

Turn the TV speaker On or off.

Balance

TV Speaker

Auto Volume

Sound Mode

■

Auto: The time is set automatically from a digital
channel signal.
Select your viewing area time zone.

Select Auto, Off, On depending on whether or

not your viewing area observes Daylight Saving
time.

■

Manual: Set the clock manually.

■

Select On or Off.

■

Select On or Off.

■

Select the amount of time before your TV turns off
automatically: Off, 10, 20, 30, 60, 90, 120, 180, 240.

Off Time

On Time

Sleep Timer

Clock

Enter

Move

Clock

Off Time : Off

On Time : Off

Sleep Timer : Off

TIME

TIME

Z42PQ20-U 9/21/09 2:51 PM Page 23

WATCHING TV

24

WATCHING TV

Enter

Move

Lock System : Off

Set Password

Block Channel

Movie Rating

TV Rating-Children

TV Rating-General

Downloadable Rating

Input Block

LOCK

■

Select On or Off.

■

Change the password.

■

Select a channel number that you wish to block.

■

Blocks movies according to the movie ratings limits
specified.

■

Prevents children from watching certain children's
TV programs, according to the ratings limit set.

■

Based on the ratings, blocks certain TV programs
that you and your family do not want to view.

■

This function may become available in the future and
will be available only for digital channel signal.

■

Enables you to select a source to block from the
external source devices you have hooked up.

Block Channel

Movie Rating

TV Rating-Children

TV Rating-General

Downloadable

Rating

Input Block

Set Password

Lock System

LOCK

■

Selects your desired language for on screen menus:
English, Spanish, French.

■

Sets a label to each input source.

■

This feature can be used to prevent unauthorized viewing
by locking out the front panel controls.

■

When selecting Off, Submenus for Analog, DTV, and
Digital Option become disabled.

■

Analog: CC1 ~ CC4 , Text1 ~ Text4.

■

Digital: CC1 ~ CC4 , Text1~ Text4, Service1~
Service6.

■

Digital Option: Customize the DTV/CADTV cap­tions that appear on your screen.

■

Use it to minimize any fixed image on the screen.
: Normal, Orbiter, Color Wash, White Wash.

■

After turning on the TV, adjust Language, Mode,
Time, Auto Tuning.

Audio Language

Menu Language

(Language)

Input Label

key Lock

Caption

ISM Method

Initial Setting

Enter

Move

Menu Language(Language): English

Audio Language : English

Input Label

Key Lock : Off

Caption : Off

ISM Method : Normal

Initial Setting : Home Use

OPTION

OPTION

Z42PQ20-U 9/21/09 2:51 PM Page 24

WATCHING TV

25

TROUBLESHOOTING

APPENDIX

AAbbnnoorrmmaall OOppeerraattiioonn

VViiddeeoo PPrroobblleemmss

No picture &No sound

No or poor color

or poor picture

Poor reception on

some channels

Lines or streaks

in pictures

No picture

when connecting HDMI

Horizontal/vertical bars

or picture shaking

Picture appears slowly

after switching on

The remote control

doesn’t work

Power is suddenly

turned off

■

Check to see if there is any object between the product and the remote control
causing obstruction. Ensure you are pointing the remote control directly at the TV.

■

Ensure that the batteries are installed with correct polarity (+ to +, - to -).

■

Ensure that the correct remote operating mode is set: TV, VCR etc.

■

Install new batteries.

■

Is the sleep timer set?

■

Check the power control settings. Power interrupted.

■

If there is no signal, the TV turns off automatically in 15 minutes.

■

Check whether the product is turned on.

■

Try another channel. The problem may be with the broadcast.

■

Is the power cord inserted into wall power outlet?

■

Check your antenna direction and/or location.

■

Test the wall power outlet, plug another product’s power cord into the outlet
where the product’s power cord was plugged in.

■

This is normal, the image is muted during the product startup process. Please
contact your service center, if the picture has not appeared after five minutes.

■

Adjust Color in menu option.

■

Keep a sufficient distance between the product and a VCR.

■

Try another channel. The problem may be with the broadcast.

■

Are the video cables installed properly?

■

Activate any function to restore the brightness of the picture.

■

Check for local interference such as an electrical appliance or power tool.

■

Station or cable product experiencing problems, tune to another station.

■

Station signal is weak, reorient antenna to receive weaker station.

■

Check for sources of possible interference.

■

Check antenna (Change the direction of the antenna).

■

Check HDMI cable over version 1.3.

The HDMI cables don’t support HDMI version 1.3, it cause flickers or no screen
display. In this case use the latest cables that support HDMI version 1.3.

Z42PQ20-U 9/21/09 2:51 PM Page 25

APPENDIX

26

PPCC MMooddee PPrroobblleemmss

■

Adjust resolution, horizontal frequency, or vertical frequency.

■

Check the input source.

■

Work the Auto configure or adjust size, phase, or H/V position. (Option)

■

Check the signal cable.

■

Reinstall the PC video card.

The signal is out of range

Screen color is unstable

or single color

Vertical bar or stripe on

background &

Horizontal Noise &

Incorrect position

Picture OK & No sound

Unusual sound from

inside the product

No sound

when connecting

HDMI/USB

No output from one

of the speakers

AAuuddiioo PPrroobblleemmss

■

Press the VOL or VOLUME button.

■

Sound muted? Press MUTE button.

■

Try another channel. The problem may be with the broadcast.

■

Are the audio cables installed properly?

■

Adjust Balance in menu option.

■

A change in ambient humidity or temperature may result in an unusual noise
when the product is turned on or off and does not indicate a fault with the
product.

■

Check HDMI cable over version 1.3.

■

Check USB cable over version 2.0.

■

Use normal MP3 file.

*This feature is not available for all models.

Z42PQ20-U 9/21/09 2:51 PM Page 26

APPENDIX

27

MAINTENANCE

Early malfunctions can be prevented. Careful and regular cleaning can extend the amount of time you can
enjoy your new TV.

Caution: Be sure to turn the power off and unplug the power cord before you begin any cleaning.

Cleaning the Screen

Here’s a great way to keep the dust off your screen for a while. Wet a soft cloth in a mixture of lukewarm
water and a little fabric softener or dish washing detergent. Wring the cloth until it’s almost dry, and then
use it to wipe the screen.

Make sure the excess water is off the screen, and then let it air-dry before you turn on your TV.

Cleaning the Cabinet

■

To remove dirt or dust, wipe the cabinet with a soft, dry, lint-free cloth.

■

Please be sure not to use a wet cloth.

Extended Absence

GG

If you expect to leave your TV dormant for a long time (such as a vacation), it’s a good idea to unplug
the power cord to protect against possible damage from lightning or power surges.

CAUTION

2

1

Z42PQ20-U 9/21/09 2:51 PM Page 27

WATCHING TV

28

WATCHING TV

PRODUCT SPECIFICATIONS

■

The specifications shown above may be changed without prior notice for quality improvement.

AC100-240V ~ 50/60Hz

NTSC-M, ATSC, 64 & 256 QAM

VHF 2-13, UHF 14-69, CATV 1-135, DTV 2-69, CADTV 1-135

75 ohm

32 ~ 104°F (0 ~ 40°C)

Less than 80%

-4 ~ 140°F (-20 ~ 60°C)

Less than 85%

Power requirement
Television System
Program Coverage
External Antenna Impedance

Environment
condition

Operating Temperature
Operating Humidity

Storage Temperature
Storage Humidity

MODEL

Z42PQ20

(Z42PQ20-UC)

40.5 x 28.3 x 12.1 inches

1031.2 x 720.9 x 308.0 mm

40.5 x 25.8 x 3.1 inches

1031.2 x 656.7 x 80.8 mm

53.5 lbs / 24.3 kg

48.9 lbs / 22.2 kg

Dimensions
(Width x Height
x Depth)

Weight

With stand

Without stand

With stand
Without stand

Z42PQ20-U 9/21/09 2:51 PM Page 28

WATCHING TV

29

Z42PQ20-U 9/21/09 2:51 PM Page 29

APPENDIX

30

APPENDIX

Z42PQ20-U 9/21/09 2:51 PM Page 30

Zenith will repair or replace your product, at Zenith’s option, if it proves to be defective in material or workmanship
under normal use, during the warranty period (“Warranty Period”) listed below, effective from the date of original
consumer/end user purchase. This warranty is good only to the original consumer/end user of the product and is
effective only when used in the United States.

ZENITH ELECTRONICS CORPORATION

PLASMA TV LIMITED WARRANTY – USA

CONCERNING PIXEL FUNCTIONALITY: Your Plasma Television contains about one million individual pixels.
Plasma TVs typically contain a small number of pixels that do not function normally. Your display has been inspect­ed and is in compliance with manufacturer’s specifications, indicating that any pixel defects do not affect the oper­ation or use of your display.

CUSTOMER INTER-ACTIVE CENTER NUMBERS:

To obtain customer assistance, prod­uct information, or Dealer or Service
locations

Call 1-877-9Zenith (1-877-993-6484) (24 hours a day,

365 days per year) and select appropriate options from the
menu.
Or visit our website at http://www.zenithservice.com

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE
EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS
WARRANTY PERIOD ABOVE. ZENITH WILL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING, WITHOUT LIMITATION, LOST
PROFITS, LOST OR CORRUPTED PROGRAMMING OR DATA, OR ANY OTHER DAMAGE WHETHER BASED IN
CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or conse-

quential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not
apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from stat
to state.

THIS LIMITED WARRANTY DOES NOT APPLY TO:

The costs of repair or replacement under these excluded circumstances shall be borne by the consumer.

WARRANTY PERIOD:

LABOR: ONE YEAR from the Date of Purchase.

PARTS: ONE YEAR from the Date of Purchase.

Effective Date of Warranty: Your warranty period

Begins on the date of sale to the original
consumer/end user. KEEP THE DEALER’S DATED BILL
OF SALE OR PROOF OF DELIVERY as evidence of the
purchase date. You will be required to submit a legible
copy of your bill of sale or proof of delivery when
requesting warranty service.

Repair Parts and Replacement Units are warranted
for the remaining period of the original warranty.

HOW SERVICE IS HANDLED:

In Home Service. Please Call the Zenith Interactive

Center at 1-877-9ZENITH (1-877-993-6484) to
schedule a service appointment.

Your unit will be repaired or replaced with a new, sub­stitute model or factory reconditioned unit, at Zenith’s
option. If repaired, parts used in the repair may be new
or remanufactured.

Visit our website at http://www.zenithservice.com

● damage caused in shipping or transit

● service required as a result of improper installation,

including incorrect or insufficient AC supply (please
consult the owner’s manual for power supply
requirements)

● installation or repair of antenna systems, cable con-

verters, cable company supplied equipment, or
other components in a video system

● set-up or adjustment on consumer controls, or

damage caused by improper adjustments

● damage caused by other system components

● any unit that has been modified or incorporated

into any other product

● replacement of batteries on the remote control.

● damage (including cosmetic damage), failure, loss

or personal injury due to misuse, abuse, negli­gence, improper maintenance or storage, or to acts
of nature or other causes beyond Zenith’s control.
(Causes beyond Zenith’s control include but are not
limited to lightning strike, power surges, power out­ages and water damage.)

● Image burn-in

● repair or replacement of warranted parts by other

than Zenith Authorized Service Centers.

● units purchased or serviced outside of the U.S.A.

● product where the original factory serial numbers

have been removed, defaced or changed in any
way.

● product sold and labeled as “as is, where is” or sim-

ilar disclaimer.

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TO CONTACT ZENITH BY MAIL:

LG Customer Interactive Center

201 James Record Road
Huntsville, Alabama 35824
http://www.zenithservice.com

BEFORE CALLING FOR SERVICE:

● Please check your operating guide – you may avoid a service call.

● Please have your product model number, serial number and the date of purchase or the date of original installation

available.

● If a replacement unit is required, under some circumstances you may be asked to provide a reserve deposit to

Zenith against a credit card number as surety for advanced shipment. Your credit card will not be charged if you
return the defective unit within 10 working days.

● If a replacement unit is received, please use the carton and packaging from that unit in returning the defective

unit to Zenith.

● Parts and service in accordance with the Zenith warranty are Zenith’s responsibility and will be provided without

charge. Other service requirements will be at the owner’s expense. If you have problems in obtaining satisfactory
warranty service, write or call the Zenith Customer Interactive Center. Service may be provided by independently
owned and operated service organizations.

● To assure proper credit and avoid unnecessary charges, you must obtain a Return Authorization before returning

any product for Zenith Warranty Service. Contact the number below or your authorized Zenith repair facility for
details.

IMPORTANT: Please fill out and mail your Product Registration Card or go to www.zenithservice.com to register your
product online. This information allows Zenith to reach you promptly should we discover a safety or reliability problem
that could affect you.

P/N : MFL58372908 (0909-REV00)

Printed in Korea

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