Sears 796.4127 User Manual
Use & Care Guide
Manual de Uso y Cuidado
English / Español
Model/Modelo: 796.4127#
Kenmore Elite®
high
Para obtener los mejores resultados, deberá
utilizarse un detergente HE para lavadoras de
alta
baja espuma.
ency
Front-Loading
Automatic Washer
Lavadora automática de carga frontal
# = color number, numero de color
P/N MFL67360435
Sears Brand Management Corporation
Homan Estates, IL 60179 U.S.A.
www.kenmore.com
www.sears.com
TABLE OF CONTENTS
PROTECTION AGREEMENTS
IMPORTANT SAFETY INSTRUCTIONS .........................3-5
GROUNDING REQUIREMENTS ...................................... 5
FEATURES AND BENEFITS
Key Parts and Components .................................................6
Included Accessories ........................................................... 6
Optional Accessories ...........................................................6
INSTALLATION REQUIREMENTS
Key Dimensions and Specications ...................................7
Choose the Proper Location ............................................... 7
Flooring ..................................................................................7
Clearances ............................................................................7
INSTALLATION INSTRUCTIONS
Unpacking and Removing Shipping Bolts ......................... 8
Connecting the Water Lines ................................................ 9
Connecting the Drain Hose ...............................................10
Connect to the Power Supply .............................................10
Leveling the Washer ........................................................... 11
Installation of Non-Skid Pads (optional) ...........................11
HOW TO USE
Control Panel Features ........................................................ 12
Operating the Washer .........................................................13
Cycle Guide .................................................................... 14-15
Sorting Wash Loads ............................................................ 16
About the Dispenser Drawer ..............................................17
Detergent and Dispenser Use .............................................18
Time and Status Display .................................................... 19
Cycle Modier Buttons .......................................................20
Option Buttons .....................................................................21
Delay Start ........................................................................21
Extra Rinse ........................................................................ 21
Pre Wash ........................................................................... 21
Special Functions ............................................................... 22
Control Lock ..................................................................... 22
Clean Washer .................................................................22
MyCycle ........................................................................... 22
Auto Soak .........................................................................22
Save Energy ..................................................................... 22
CARE AND CLEANING
Regular Cleaning .......................................................... 23-24
Cleaning the Exterior ......................................................23
Care and Cleaning of the Interior ................................ 23
Clean Washer ................................................................ 23
Door Seal and Glass Cleaning ......................................23
Removing Mineral Buildup..............................................23
Storing the Washer ........................................................24
Cleaning the Dispenser ..................................................24
Maintenance ..................................................................25-26
Cleaning the Water Inlet Filters ....................................25
Cleaning the Drain Pump Filter .....................................26
KENMORE CONNECT
TROUBLESHOOTING GUIDE
Normal Sounds You May Hear .........................................28
Before Calling for Service .......................................... 28-30
WARRANTY .................................................................. 31
™ System.........................................27
Master Protection Agreements
Congratulations on making a smart purchase. Your new
Kenmore
®
product is designed and manufactured for
years of dependable operation. But like all products, it
may require preventive maintenance or repair from time
to time. That’s when having a Master Protection
Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the
life of your new product. Here’s what the
Agreement* includes:
•Parts and labor needed to help keep products
operating properly under normal use, not just defects.
Our coverage goes well beyond the product warranty.
No deductible, no functional failure excluded from
coverage – real protection.
•Expert service by a force of more than 10,000
authorized Sears service technicians, which means
someone you can trust will be working on your product.
•Unlimited service calls and nationwide service, as
often as you want us, whenever you want us.
•“No-lemon”guarantee– replacement of your
covered product if four or more product failures occur
within twelve months.
•Productreplacementif your covered product can not
be xed.
•Annual Preventive Maintenance Check at your request
– no extra charge.
•Fast help by phone – we call it Rapid Resolution.
Phone support from a Sears representative on all
products. Think of us as a “talking owner’s manual.”
•Power surge protection against electric damage due
to
power uctuations.
•$250 food loss protection annually for any food
spoilage that is the result of mechanical failure of any
covered refrigerator or freezer.
•Rental reimbursement if repair of your covered
product takes longer than promised.
•10% discount o the regular price of any non-covered
repair service and related installed parts.
Once you purchase the Agreement, a simple phone
call is all that it takes for you to schedule service. You
can call at any time day or night or schedule a service
appointment online.
PRODUCT RECORD
In the space below, record the date of purchase, model,
and serial number of your product. You will nd the model and
serial number printed on an identication plate located inside
the washer door. Have these items of information available
whenever you contact Sears concerning your
product.
Model No.
Date of Purchase
Serial No.
Save these instructions and your sales receipt for future
reference.
The Master Protection Agreement is a risk-free purchase.
If you cancel for any reason during the product
warranty period, we will provide a full refund, or a
prorated refund any time after the product warranty
period expires. Purchase your Master Protection
Agreement today!
Some limitations and exclusions apply.
For prices and additional information in the U.S.A.
call 1-800-827-6655.
*Coverage in Canada varies on some items.
For full details call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances,
garage door openers, water heaters, and other major
home items, in the U.S.A. or Canada call:
1-800-4-MY-HOME
2
®
.
SAFETY MESSAGES
There are many important safety messages in this manual and on your appliance. Always read and obey
all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can result in property
damage and/or serious bodily harm or death.
All safety messages will follow the safety alert symbol and either the word DANGER or WARNING.
These words mean:
Indicates a hazardous situation which, if not avoided, will result in death or serious
injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious
injury.
All safety messages will tell you what the potential hazard is, tell you how to
reduce the chance of injury, and tell you what can happen if the instructions are
not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
WARNING
Toreducetheriskofre,electricshock,orinjuryto
persons when using this appliance, follow basic
precautions, including the following.
• Before use, the washer must be properly installed as
described in this manual.
• Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline, dry
cleaning solvents, or other ammable or explosive
substances, as they give o vapors that could
ignite or explode.
• Do not add gasoline, dry cleaning solvents, or other
ammable or explosive substances to the wash water.
These substances give o vapors that could ignite
or explode.
• Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been used
for such a period, before using the washer, turn ON
all hot water faucets and let the water ow from each
for several minutes. This will release any accumulated
hydrogen gas. As the gas is ammable, do not smoke
or use an open ame during this time.
• Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is
used near children.
• Before the washer is removed from service or
discarded, remove the door to prevent children from
climbing inside.
• Do not install or store the washer where it will be
exposed to the weather or freezing temperatures.
• Do not tamper with controls.
• Do not repair or replace any part of the washer or
attempt any servicing other than as described in this
manual. We strongly recommend that any service be
performed by a qualied technician.
• See Installation Instructions for grounding requirements.
• ALWAYS follow the fabric care instructions supplied by
the garment manufacturer.
• Do not place items exposed to cooking oil in your
washer. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a
load to catch re.
• Use fabric softeners or products to eliminate static only
as recommended by the manufacturer.
• This washer is not designed for maritime use or for
mobile installations such as in RVs, aircraft, etc.
• Turn OFF the water faucets and unplug the washer if
the machine is to be left for an extended period of
time, such as during vacations.
• Packaging material can be dangerous for children.
Thereisariskofsuocation. Keep all packaging
from children.
• Always check the inside of the washer for foreign
objects before loading laundry. Keep the door closed
when not in use.
3
IMPORTANT SAFETY INSTRUCTIONS
WARNING
WARNING
Toreducetheriskofre,electricshock,orinjuryto
persons when using this appliance, follow basic
precautions, including the following.
•Unplugthewasherbeforecleaning to avoid the risk of
electric shock.
•Never use harsh chemicals, abrasive cleaners, or
solvents to clean the washer. They will damage
the nish.
•Do not put oily or greasy rags or clothing on top of
the washer. These substances give o vapors that
could ignite the materials.
•Do not wash items that are soiled with vegetable or
cooking oil. These items may contain some oil after
laundering and may catch re.
•Disconnect this appliance from the power supply
before attempting any user maintenance. Turning the
controls to the OFF position does not disconnect this
WARNING
WARNING
• Refer to INSTALLATION INSTRUCTIONS for detailed
grounding procedures. Installation instructions are
packed in the washer for the installer’s reference. If the
washer is moved to a new location, have it checked
and reinstalled by a qualied service technician. Failure
to follow this warning can cause serious injury, re,
electric shock, or death.
• Do not, under any circumstances, cut or remove the
third (ground) prong from the power cord. Failure to
follow this warning can cause serious injury, re, electric
shock, or death.
• For personal safety, this appliance must be properly
grounded. Failure to follow this warning can cause
serious injury, re, electric shock, or death.
• The power cord of this appliance is equipped with a
3-prong (grounding) plug which mates with a standard
3-prong (grounding) wall outlet to minimize the possibility
of electric shock hazard from this appliance.
•This washer must be plugged into a 120VAC, 60Hz
grounded outlet. Failure to follow this warning can
cause serious injury, re, electric shock, or death.
• Have the wall outlet and circuit checked by a
qualiedelectriciantomakesuretheoutletisproperly
grounded. Failure to follow this warning can cause
serious injury, re, electric shock, or death.
•Where a standard 2-prong wall outlet is encountered,
it is your personal responsibility and obligation to
have it replaced with a properly grounded 3-prong
wall outlet. Failure to follow this warning can cause
serious injury, re, electric shock, or death.
• Do not install on carpet. Install the washer on a solid
oor. Failure to follow this warning can cause serious
leak damage.
• Do not remove grounding prong. Do not use an
adapter or extension cord. Plug into a grounded
3-prong outlet. Failure to follow these warnings can
cause serious injury, re, electric shock, or death.
appliance from the power supply. Failure to follow this
warning can cause serious injury, re, electric shock,
or death.
•Do not combine detergents, fabric softeners, and/or
other laundryproductsfromdierentmanufacturers
foruseinaload,unlessspeciedonthefabriclabel.
•Do not mix chlorine bleach with ammonia or acids
such as vinegar. Follow package directions when
using laundry products. Incorrect usage can produce
poisonous gas, resulting in serious injury or death.
•Do not reach into the washer while parts are moving.
Before loading, unloading, or adding items, push in the
cycle selector knob and allow the drum to coast to a
complete stop before reaching inside. Failure to follow
this warning can cause serious injury, re, electric shock
or death.
•The washer should always be plugged into its own
individual electrical outlet which has a voltage rating
that matches the rating plate. This provides the best
performance and also prevents overloading house
wiring circuits which could cause a re hazard from
overheated wires.
•Never unplug your washer by pulling on the power
cord. Always grip plug rmly and pull straight out
from the outlet. Failure to follow this warning can
cause serious injury, re, electric shock, or death.
•Immediately repair or replace all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either end. Consult with a
qualied service technician. Failure to follow this
warning can cause serious injury, re, electric shock,
or death.
•When installing or moving the washer, be careful not
to pinch, crush, or damage the power cord. Failure
to follow this warning can cause serious injury, re,
electric shock, or death.
•The washer must be installed and electrically
groundedbyaqualiedservicetechnicianin
accordance with local codes to prevent shock hazard
and assure stability during operation.
•The washer is heavy. Two or more people may be
needed to install and move the appliance. Failure
to do so can result in damage to property or serious
bodily injury.
•Store and install the washer where it will not be
exposed to temperatures below freezing or exposed
to outdoor weather conditions. Failure to follow this
warning can cause serious leak damage.
•To reduce the risk of electric shock, do not install
the washer in humid spaces. Failure to follow this
warning can cause serious injury, re, electric shock, or
death.
4
IMPORTANT SAFETY INSTRUCTIONS
WARNING: RISK TO CHILDREN
• Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is
used near children. As children grow, teach them the
proper, safe use of all appliances. Failure to comply with
these warnings could result in serious personal injury.
• Destroy the carton, plastic bag, and other packing
materials after the washer is unpacked. Children
might use them for play. Cartons covered with rugs,
bedspreads, or plastic sheets can become airtight
chambers. Failure to comply with these warnings could
result in serious personal injury.
WARNING
GROUNDING REQUIREMENTS
IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY
WARNING
Improper connection of the equipment-grounding
conductor can result in risk of electric shock. Check
with a qualied electrician or service technician
if you are in doubt as to whether the appliance
is properly grounded. Do not modify the plug
provided with the appliance. If it does not t the
outlet, have a proper outlet installed by a qualied
electrician. Failure to follow these warnings can
cause serious injury, re, electric shock, or death.
• Keep laundry products out of children’s reach. To
prevent personal injury, observe all warnings on
product labels. Failure to comply with these warnings
could result in serious personal injury.
• Before your washer is removed from service or
discarded, remove the door to the washing compartment
to avoid the danger of children or small animals
getting trapped inside. Failure to do so can result in
serious personal injury or death.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of
malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least
resistance for electric current. This appliance is equipped
with a cord having an equipment-grounding conductor
and grounding plug. The plug must be plugged into
an appropriate outlet that is properly installed and
grounded in accordance with all local codes
and ordinances.
3-prong
grounding type
wall receptacle
3-prong
grounding
plug
Ensure proper
ground exists
before use.
5
INSTALLATION REQUIREMENTS
KEY DIMENSIONS AND SPECIFICATIONS
Description Front-Loading Washer
Rated Voltage/Frequency 120VAC, 60Hz
15
Dimensions 26 ¼ in. (W) X 30 ⅓ in. (D) X 38
66.8 cm (W) X 76.8 cm (D) X 98.5 cm (H), 138.1 cm (D, door open)
Net Weight 183.6 lbs (83.3 Kg)
/16 in. (H), 54 ⅜ in. (D, door open)
CHOOSE THE PROPER LOCATION
WARNING
•This washer is heavy. Two or more people are
required when moving and unpacking the washer.
Failure to do so may result in damage to property or
serious bodily harm.
•Store and install the washer where it will not be
exposed to temperatures below freezing or exposed
to outdoor weather conditions. Failure to follow this
warning can cause serious injury, re, electric shock,
or death.
•Properly ground washer to conform with all electric
governing codes and ordinances. Failure to follow this
warning can cause serious injury, re, electric shock, or
death.
•To reduce the risk of electric shock, do not install the
washer in humid spaces. Failure to follow this warning
can cause serious injury, re, electric shock, or death.
• Toensureproperairow,donotblockthelarge
opening on the bottom of the washer with carpeting
or other materials.
•Do not remove ground prong. Do not use an adapter
or extension cord. Plug into a grounded 3-prong
outlet. Failure to follow this warning can cause serious
injury, re, electric shock, or death.
PowerOutlet
• The power outlet must be within 60 in. (1.5 m) of either
side of the washer.
• The appliance and outlet must be positioned so that
the plug is easily accessible.
• Do not overload the outlet with more than
one appliance.
• The outlet must be grounded in accordance with
current wiring electric codes and regulations.
• Time-delay fuse or circuit breaker is recommended.
NOTE: It is the personal responsibility and obligation of
the product owner to have a proper outlet installed by a
qualied service technician.
CLEARANCES
21 1/3"
(54.2 cm)
29 3/4"
(75.6 cm)
51 1/8"
(129.8 cm)
To ensure sucient clearance for water lines and airow,
allow minimum clearances of at least 1 in. (2.5 cm) at the
sides and 4 in. (10 cm) behind the unit. Be sure to allow
for wall, door, or oor moldings that may increase the
required clearances.
1"
(2.5 cm)
26 1/4"
(66.8 cm)
Allow at least 21 ¼ in. (54 cm) in front of
the washer to open the door.
4"
(10 cm)
1"
(2.5 cm)
FLOORING
• To minimize noise and vibration, the washer MUST be
installed on a solidly constructed oor. See the NOTE
to your right.
• Allowable slope under the entire washer is a maximum
1 in. dierence from side to side or from front to back.
• Installing on carpeting and soft tile surfaces is
not recommended.
• Never install the washer on a platform or weakly
supported structure.
NOTE: The oor must be strong and rigid enough to
support the weight of the washer, when fully loaded,
without exing or bouncing. If your oor has too much
ex, you may need to reinforce it to make it more rigid.
A oor that is adequate for a top-loading washer may
not be rigid enough for a front loading washer, due to
the dierence in the spin speed and direction. If the
oor is not solid, your washer may vibrate and you may
hear and feel the vibration throughout your house.
7
INSTALLATION INSTRUCTIONS
UNPACKING AND REMOVING SHIPPING BOLTS
When removing the washer from the carton base, be sure
to remove the foam drum support in the middle of the
carton base. See drawing below.
If you must lay the washer down to remove the base
packaging materials, always protect the side of the
washer and lay it carefully on its side. DO NOT lay the
washer on its front or back.
To prevent internal damage during transport, the washer
is equipped with four shipping bolts and plastic retainers.
IMPORTANT:
• These shipping bolts and retainers MUST NOT be
removed until just before moving the washer into its
nal position.
• These bolts and retainers MUST be removed before
operating the washer.
• Failure to remove shipping bolts and retainers may
cause severe vibration and noise, which can lead to
permanent damage to the washer.
NOTE: The power cord is secured to the back of the
washer with a shipping bolt to help prevent operation
with shipping bolts in place.
Shipping
Bolts
Power
Cord
1. Starting with the bottom two shipping bolts, use the
wrench (included) to fully loosen all four shipping
bolts by turning them counterclockwise.
Foam Tub
Support
Carton
Base
Shipping Bolts
Hole Cap
2. Remove the bolt assemblies by wiggling them
slightly while pulling.
3. Locate the four hole caps included in the accessory
pack and install them in the shipping bolt holes.
NOTE: Save the bolt assemblies for future use. To prevent
damage to internal components, DO NOT transport the
washer without reinstalling the shipping bolts.
8
INSTALLATION INSTRUCTIONS
CONNECTING THE DRAIN HOSE
• The drain hose should always be properly secured.
Failure to properly secure the drain hose can result in
ooding and property damage.
• Do not install the end of the drain hose higher than 96
in. (243.8 cm) above the bottom of the washer.
• The drain must be installed in accordance with any
applicable local codes and regulations.
• Make sure that the drain hose is not stretched, pinched,
crushed, or kinked.
NOTE:
A drain hose extension kit is
Drain Hose Extension
available if the drain hose is not
long enough. Do not extend the
drain hose more than 6 feet, as
this will cause poor draining,
which will result in poor wash
P/N 5215ER2002K
and spin performance.
Option1:Standpipe
Option2:LaundryDrum
Utility Sink
Elbow
Bracket
Tie Strap
Drain Hose
The elbow bracket should be installed near the end of
the drain hose. Hang the end of the drain hose over the
side of the utility sink. Use a tie strap to secure the drain
hose in place.
Option3:FloorDrain
Elbow Bracket
Tie Strap
Drain Hose
Install the end of the drain hose into the elbow bracket.
Do not extend the drain hose more than 4 inches past the
end of the elbow bracket. Use a tie strap to secure the
drain hose in place.
NOTE:
• Total height of the hose end should not exceed 96 in.
(243.8 cm) from the bottom of the washer.
• The drain hose should be inserted no more than 8–12
inches into the standpipe. Inserting more than 8-12
inches can cause mold or microorganisms to spread to
the inside of the washer.
Drain Hose
Floor Drain
Insert the end of the drain hose into the oor drain.
If possible, secure the hose to prevent it from moving or
coming out of the drain.
CONNECT TO THE POWER SUPPLY
Washer should be plugged into a 120-VAC, 60-Hz
grounded 3-prong outlet.
Plug in the washer.
10
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