Page 1
SEAR8
OWNERS
MANUAL
MODEL NOS.
30 GALLON
449.310310
449.310311
449.320310
449.320311
40GALLON
449.310410
449.310411
449.320410
449.320411
449.314410 SHORT
52 GALLON
449.310510
449.310530
449.310531
449.320510
449.320511
CAUTION
Read All Safety Guides
Before You Start to
Install Your Water Heater
... See Page 2
AVOID UNNEEDED
SERVICE CALLS ...
Read the HELPFUL HINTS
CHECKLIST
on Page 13.
SAVE THIS MANUAL
KENMORE SURVIVOR TM
ELECTRIC
WATER HEATER
SAFETY INSTRUCTIONS m
INSTALLATION
OPERATION
CARE AND MAINTENANCE
TROUBLESHOOTING
-- PARTS LIST w
WARRANTY m
PRINTED IN U,S.A.
Page 2
INTRODUCTION
Thank you for buying your Kenmore Survivor electric water heater from Sears. The water heater is made of the lat'est in
non-metallic materials that will not rust or corrode. It will give you many years of hot water service when installed, operated-and
maintained following the guides in this manual.
Your water heater is completely assembled and ready to install. When installing,you must use a new temperature and pressure
relief valve (included with the water heater*). Please read Pages 4, 6 and 9 prior to installing a temperature and pressure relief
valve. Othertools and supplies you will need to install the water heater are listed on Page 3.
If you want your water heater professionally installed, talk to your Sears salesperson who will arrange a prompt, quality, warranted
installation by authorized installers. Pleaseread your warranty on Page 16.
Almost all new products (automobiles, boats, clothing, plastic and wood items, etc.) have an odor or smell to them for a time. Your
Survivor water heater may also have a "new" smell or odor to it, due to the non-metallic materials used in the manufacturing
process. This "new" smell is not harmful to you and will disappear in a short time.
* NOTE: All Model Numbers listed in this Manual are sold and shipped with a factory instalted Temperature and Pressure Relief
Valve.This valve will open at 150 psi and/or 210°F (see Pages 4, 6 and 9).
TABLE OF CONTENTS
Page No.
Tools and Materials Needed ................................................. 3
Where to Locate the Heater ......................................................3
Removing the Old Water Heater ....................................... 3-4
Steps to Install.....................................................................4-10
Temperature & Pressure Relief Valve.....................4, 6 & 9
Electrical Wiring ............................................................7-8
Controls and Temperature Settings .....................................8-10
Care of Your Water Heater .................................................10-12
Helpful Hints Checklist ............................................................13
Repair Parts........................................................................14-15
Warranty...................................................................................16
Page No.
GUIDES TO SAFELY INSTALL AND USE YOUR WATER HEATER
READ THIS BOOK CAREFULLY FORALL STEPS, GUIDES
AND RULES TO SAFELY INSTALL AND USE YOUR
WATER HEATER CORRECTLY. FOLLOW ALL STEPS
EXACTLYOR BODILY INJURY, PROPERTY DAMAGE, OR
DAMAGE TO THE WATER HEATERCOULD RESULT.
CHECKWITHYOUR LOCAL PUBLICWORKS DEPARTMENT
FOR PLUMBING, ELECTRIC AND SANITATION CODES.
BE SURE TO FOLLOW THEIR CODES AS YOU INSTALL
THE WATER HEATER. IF YOU DO NOT KNOW HOW TO
MAKE SAFE ELECTRICAL WIRING AND PLUMBING
CONNECTIONS, GET HELP FROM A LICENSED
ELECTRICIANOR PLUMBER.
IF WATER SYSTEM PRESSURE IS OVER 80 PSI, BUY
AND INSTALL A PRESSURE REDUCING VALVE (WATER
PRESSURE REGULATOR) ON THE INLET PIPE TO THE
WATER HEATER. HIGH INLET PRESSURE SHORTENS
THE LIFE OF THE WATER HEATER AND OTHER WATER
USINGAPPLIANCES.
NOTE: To protect other equipment in the water system,
install the pressure reducing valve on the main water pipe
where water enters the house.
THE WATER HEATER TANK IS INSULATED WITH 2
INCHES OF FOAM TO HELP STOP HEAT LOSS. MORE
INSULATION IS NOT NEEDED. DO NOT INSTALL AN
INSULATINGJACKET.
THIS WATER HEATERWORKS ON 240 VOLTS. SEE THE
SPECIFICATIONS ON PAGE 3, AND WIRING GUIDES ON
I
PAGE7.
THE KENMORE SURVIVOR WATER HEATER HAS A
FACTORY INSTALLED TEMPERATURE AND PRESSURE
RELIEF VALVE (SEE PAGE 4). DO NOT REMOVE THIS
VALVE UNLESS THERE IS APPARENT DAMAGE TO IT.
SEARS AND THE MANUFACTURER ARE NOT LIABLE
FORANY DAMAGE THAT MAY OCCUR FROM TOO HIGH
OF A TEMPERATURE OR PRESSURE IN THE WATER
HEATERIFTHIS RELIEFVALVE IS REMOVED. (SEE NOTE
ON TOPOF PAGE).
I
BE SURE YOU HAVE ALL THE TOOLS AND MATERIALS
YOU WILL NEED BEFORESTARTINGTHE INSTALLATION,
PAGE3.
AFTERINSTALLJNG,DO NOTTURNON AND OPERATETHE
WATER HEATER UNLESS... THE TEMPERATURE AND
PRESSURERELIEF VALVEIS IN PLACEAND OPERATING
PROPERLY, YOU HAVE PROPERLY INSTALLED THE
DRAIN PiPE ON THE TEMPERATURE AND PRESSURE
RELIEFVALVE (SEE STEP 5 ON PAGE6),THE VACUUM
RELIEFVALVEHAS BEEN INSTALLED(SEEPAGE4), AND
YOU HAVE COMPLETELY FILLED THE WATER HEATER
WITH WATER(SEESTEP 7 ON PAGE6).
Page 3
SPECIFICATIONS TABLE
MODEL
NUMBER
449.310310
449.310311
449.320310
449.320311
449,310410
449.310411
449.320410
449.320411
449.314410
449.310510
449.310530
449.310531
449.320510
449.320511
(D At 90 ° F rise
NOMINAL
TANK
CAPACITY
(Gallons)
30
3O
30
3O
40
40
4O
4O
40 Short
52
52
52
52
52
ELEMENTS
(@240Volt_
Qt_ Waffage
2 3800
2 3800
2 5500
2 5500
2 3800
2 3800
2 5500
2 5500
1 3800
2 3800
2 3800
2 3800
2 5500
2 5500
RECOVERY
RATE(_
(Gallons
PerHour)
17.3
17.3
25,0
25.0
17.3
17.3
25.0
25.0
17.3
17.3
17.3
17.3
25.0
25.0
MAX FUSE OR
CIRCUIT
BREAKER SIZE
(Arnps)
2O
20
3O
3O
2O
2O
3O
3O
2O
20
2O
20
3O
3O
MINIMUM
WIRE SIZE
(Gauge No.)
10
@ Standard60° Ccopper wire (localcodes mayspecify othergaugeif fuse or circuit
® Actual outside configuration is 16 equal sides. The front panel protrudes 1" to
® Includes factory installed temperature and pressure reliefvalve.
PLAN HOW YOU WILL INSTALL YOUR WATER HEATER
REC-OM-
MENDED
WORKING
PRESSURE
(PSi)
80
80
80
80
®
12
12
10
10
12
12
10
10
12
12
12
12
10
DIMENSIONS
(Inches)
® ®
Diam. Height
211/4 533/8
211/4 533/8
211/4 533/8
211/4 533/8
211/4 657/8
211/4 657/8
211/4 657/8
211/4 657/8
231/8 553/8
231/8 663/4
231/8 663/4
231/8 663/4
231/8 66,1/4
231/8 66_/4
- MAXIMUM
WORKING
PRESSURE
(PSI)
150
150
150
150
150
150
150
150
150
150
150
150
150
150
breakerbox is morethan 90ft. from water heater).
11,_-beyond above nominal diameter.
80
80
80
8o
80
80
80
80
80
80
TOOLS AND MATERIALS NEEDED
• Copper or galvanized pipe and fittings (3/4" minimum size)
as needed to make the plumbing connections (see FIG. 1,
Page 5 and FIG. 2, Page 6). GPVC plastic pipe and fittings
are permitted in some areas.
• You can buy water heater installation kits I I
from Sears. The kitsinclude flexible con-
nectors with 3/4" fittings to help make
installing the water heater easier.
• Pipe thread seal compound.
• Electrical wiring materials as needed ki
(see Step 8 and Page 7). I
• Pipe wrenches (2), hacksaw or pipe cutter, wire stripper or
knife, a wire cutter, and a Phillips screwdriver. If installing
copper pipe and solder fittings, you will need a propane
torch, lead free solidcore solder (see following Note (_),
paste flux, emery cloth, sand paper or steel wool. If
installing CPVC plastic, solvent cement is needed.
O NOTE; For copper pipe installations, to help guard
against the adding of lead to water supplies, Federal law
prohibits the use of solder containing more than 0.2
percent of lead.
WHERE TO LOCATE THE WATER HEATER
Ifyou are replacingan old water heater, you willprobablywant
to use the same location. If you want to changethe location,
or ifthis is a new installation,considerthe following:
• Locatecloseto whereyou will usethe most hot water. Less
heatislostwhenthe hotwaterhasa shortdistanceto flow.
• Locateclose to a floor drain, laundrytub or sink. A proper
(check local codes) drain is needed for the temperature
and pressurerelief drain pipe (seePage 6),and for monthly
drainingof the water heater (see Page 10).
m
t=!
• Do not install where water could freeze in the water heater.
Freezedamage voids your warranty from Seats (seePage12).
• Do not install next to a wood-burning stove or other
appliance where high temperature could warp or otherwise
damage the water heater outer jacket.
• Put the water heater in a place water damage is least likely
if it should start to leak. If needed (see following note ® ),
make or buy a suitable drain pan and place it under the
water heater.The drain pan must have a free flowing drain
line to carry away water that may leak into it.
@ NOTE" Recommended by American National Standards
Institute (ANSI) Z21-10.1- (latest issue) under instruction
section, if water heater is located in or above an area that
could be damaged by water leaks.
• For ease of service, be sure you are able to get to the drain
valve, temperature and pressure relief valve, and access
panels to the controls.
• Be sure the floor is level so the water heater will stand
straight.
REMOVE THE OLD WATER HEATER
(if it applies)
1. TURN OFF ELECTRICPOWER TO THE WATER HEATERat
the fuse or circuit breaker panel.
If removing a gaswater heater,TURN OFFTHE GASSUPPLY
TO THE HOUSE, disconnect and cap, or remove,the gas line
to the water heater(check localcodes)andthe vent pipe.
WARNING
FLAME DURING CAPPING OR REMOVING GAS LINE AS
I DO NOT SMOKE, CREATE SPARKS OR USE OPEN I
AN EXPLOSION MIGHT RESULT.
2. Turnoff the watersupply to the water heater.
~ .
I
I
Page 4
PLAN HOW YOU WILL INSTALL YOUR WATER HEATER
3. Fasten a length of garden hose to the water heater drain
valve. Place the other end of the hose at a suitable drain
point, lower than the drain valve (nearby floor drain, sink, tub,
or outside), open ,the drain valve and let all water drain from
the water heater. READ THE FOLLOWING WARNING.
WARNING
SURE NO ONE IS NEAR THE DRAIN HOSE OR THEY
J WATER FROM THE DRAIN HOSE MAY BE VERY HOT. BE J
COULD GET BURNED SEVERELY.
NOTE: For faster draining, open a hot water faucet, or the
temperature and pressure relief valve, so air can enter the
water heaterplumbing system.
STEPS TO INSTALL YOUR WATER HEATER
VACUUM RELIEF VALVE
• (FIG. 1, PAGE 5).
Your new waterheater is designed to give you many years of trouble
free service. To help safeguard your water heater investment, a
VACUUM RELIEF VALVE has been included with the parts kit. It must
be installed according to the note below and the instructions on Page
5 to assure warranty coverage.
Certain conditions such as breakage in the main supply line, pump
failure on a well system or other plumbing system malfunctions may
cause a temporary pressure loss. The installation of the vacuum relief
valve on the cold water supply line to the water heater will allow air to
enter the tank and prevent damage in the event such conditions occur.
NOTE: The vacuum relief valve MUST be installed vertically at or
above the highest point of the tank. Do not install the shut-off valve
between the vacuum relief valve and the tank (see FIG. 1, Page 5).
NOTE:If your water pressure is over 80 PSI, be sure to install a pressure
reducing valve (water pressure regulator) in the inlet
supply pipeto the water heater(seethe SafetyGuides on Page2).
COLD WATER SUPPLY TO WATER
• HEATER (FIG. 1, PAGE 5).
• Heat traps have been installed on your water heater to help
achieve the best operating efficiency. Heat traps help
prevent heat from flowing from the inlet and out[et
plumbing connections during periods when the heater is not heat-
ing water. To replace a plugged or damaged heat trap due to
scale build-up, be sure to follow the "CAUTIONS" on Page 4 and
illustrations on Pages 5 and 13.
CAUTIONS: BE SURE TO INSTALL HEAT TRAPS AT THE CORRECT
WATER HEATER CONNECTION. OBSERVE FLOW ARROWS ON
THE HEAT TRAPS. IF INSTALLED WRONG, WATER FLOW
THROUGH THE WATER HEATER IS GREATLY REDUCED.
Use pipe joint compound or Teflon tape on the heat trap threads. The
last connection to the water heater must use the factory supplied
seal ring washers only. DO NOT use sealants with seal ring washers.
DONOTREMOVECOLOREDPLASTICiNSERTSFROMTHEHEATTRAPS.
DO NOT SWEAT SOLDER DIRECTLY TO THE HEAT TRAPS. DO
ALL SOLDERING FIRST. THEN CONNECT HEAT TRAPS TO THE
PIPES AND TO THE WATERHEATER.
FOLLOWALL INSTALLATIONINSTRUCTIONSINTHIS MANUAL.
• Thread the cold side heat trap into the 1" x 3/4" reducer bushing
using pipe joint compound or teflon tape.
• Loosely assemble the 1" x 3/4" reducer bushing with the cold
side heat trap attached to the INLET (COLD) hex union. Be sure
the seal dng is in place in the hex union. (Use factory supplied seal
ring washers only. DO NOT use sealants with seal ring washer.)
DO NOT TIGHTEN THE HEX UNION. Tightening of the hex
4. DO STEP 1, if not already done. Then remove the water
heater junction box access cover.Disconnect electrical supply
wires to the water heater.
5. When all water has drained from the water heater, remove
the garden hose from the drain valve and close the valve.
6. Disconnect (or cut) the inlet and outlet water supply pipes
I
close to the water heater. Be careful not to damage the pipes
ifyou want to reuse them for installing your new water heater.
7. Remove and properly dispose of the old water heater.
I
CAUTION: Mineral buildup or sediment may have accumulat-
ed in your old water heater.This causes the water heater to be
much heavier than normal. The remaining water and residue, if
spilled out, could cause staining.
union will be done later, this is to help aid in measuring the
amount of pipe or tube that may need to be cut.
• Run acold water supply line to the cold side heat trap using Sears
water heater installation kit (Page 3), threaded galvanized,
soldered copper or CPVC plastic pipe and fittings.
• Be sure to include a shut-off valve and fittings for the
vacuum relief valve as shown in FiG. 1, Page 5.
• Use pipe thread seal compound or teflon tape on all
outside threads. The last connection to the water heater
must use the factory supplied seal ring washers only, DO
NOT use sealants with seal ring washers,
• Read the following caution notes before tightening fittings,
soldering or cementing.
CAUTION: TO PREVENTHEATTRANSFERAND DAMAGE TO THE
iNLET FITTINGAND HEATTRAR,DISCONNECT THE HEX UNION
NUTFROM THEREDUCERBUSHING AND THE HEATTRAPFROM '
THE SWEATTO FEMALE PIPE ADAPTOR BEFORE SOLDERING.
ALWAYSTIGHTEN THE HEX UNION LAST, AFTER PLUMBING IS
iN PLACE, ALIGNED, SOLDERED, ETC. DO NOT A'I7"EMPTTO
TURN PIPE OR FITTINGS AFTER HEX UNIONS ARE TIGHT OR
YOUWILL DAMAGETHEWATERHEATERBEYONDREPAIR.
NOTE: If yourwater heater is installed using a check valve inthe water
line or a water meter wwith a check valve, contact the Sears Service
Center or localwater authoriity on how to control-this situation.
= HOT WATER PIPE FROM THE
WATER HEATER.
Install the hot side heat trap to the outlet (HOT) hex union nut. Be
sure a seat ring is in the hex union (USE FACTORY SUPPUED SEAL
RING WASHERS ONLY.DO NOT USE SEALANTS WITH SEAL RING
WASHERS.)
Make all pipe to fitting connections the same way as you did in Step
2, observing the hex union and heat trap sweat to pipe adaptor fit-
ting, caution and tightening procedures listed on Page 4. Refer to the
instructions on Page'4, Step 2, and FIG.A, Page 13to replace a heat
trap.
• TEMPERATURE AND PRESSURE RELIEF
VALVE (See * Note on Page 2).
Your Survivor water heater was shipped with a temperature and
pressure relief valve factory installed. Do not operate the water heater
unless the temperature and pressure relief valve is in place and
working properly. A relief valve is essential for safety and to protect
the water heater.Too high of atemperature and/or pressure inside the
water heater could cause it to burst. The relief valve automatically
opens if temperature or pressure gets too high to relieve hot water
and/or pressure to the drain. READ AND COMPLY WITH THE
WARNING ON PAGE6.
Page 5
STEPS TO INSTALL YOUR WATER HEATER (Continued)
COLD WATER
HOT WATER
Shut-off
Valve
Vacuum Relief
Valve (Included)
_-/ o
Flexible 3/4" ...m _1 _ 3/4" 90.,
Installation Nipple kd _ /_[ree_ _loow
Tube r_,1_ .
•Hot Side "---_!_ Tee L_
Heat Trap I-1 _'
3/4. tl jV_.L_.p Cold Side
Female I_Jl_ HeatTrap
L.J ( "_ _=_ 1" x 3/4" Reducer
L2 Bush ogI,oduded)
Seal Ring
(Included) / /'-" "_ "_" Seal Ring
t / / xx ] (Included)
Outlet (HOT) Hex Inlet (COLD) Hex
Union Nut Union Nut
WATER HEATER
INSTALLATION KIT
OR
Vacuum Relief
3/4"
HOT
Female Tee
WATER _
90° Elbow ,/_ I
Flexible _j,.q , .
Installation-'---! Cold Side
Tube \ Heat Trap
Hot Side "_ //
Heat Trap _ _1
Seal Ring LJ _ {_p./"- Bushing (included)
(Included) "--.._ea _._ ,_
Outlet (HOT) Hex Inlet (COLD) Hex
"_1 _ _ l" x 3/4" Reducer
)_ _eal Hing
[/ -'_-- -- --._,,'_(Inclu dad)
Union Nut Union Nat
Valve (Included)
_r-_ COLD
_[_ COLD
S_hut-off
Valve
Vacuum Relief
Valve (Included)
/
Shut-off
Valve
WATER
WATER
Outlet (HOT) Hex Inlet (COLD) Hex Outlet (HOT) Hex
Union Nut Union Nut Union Nut
COLD WATER
HOT WATER _ Shut-off
1 -
/ / _ _, Vacuum Relief
Union (2) --t:-:_ _ I_--" Valve (Inc uded)
3/4" Female _"-'= Fe3/L:le 'FI_' '_ o
Coupling _] Tee r_ _"_ _--_. 3/4[ "gO'
. '"UP ,ree, ,oow
*Hot Side _r_ _.,,._, *Cold Side Heat Trap
Heat Trap \k,..J tl
Seal Ring . _ is _ !_ Bushing (Included)
(Includ_ Seal Ring
Outlet (HOT) Hex Inlet (COLD) Hex
Union Nut Union Nut
_',_ _ t_ _ 1" x 3/4" Reducer
_/F ,_ k_ (Included)
THREADED PIPE vacuum Relief
Valve (Included) _
HOT WATER _ ^,,f _ COLD
/- I_ F_rnale _ WATER
90 ° Elbow _.& Tee Shut-off
Union (2) """ v[:l'''''' ' Valve
3/4" Female. U _ / "Cold Side
OR Coupling (2)"',r_ _/- Heat Trap
• "_. "_ _ 1" x 3/4" Reducer
*Hot Side "_=_ _ _ .,. Bushing (Included)
.eat.rap _ (3 _"
Seal Rin _ N Seal _;_
(,ncluded)K_-- v _-_/_ (Included)
Outlet (HOT) Hex Inlet (COLD) Hex
Union Nut Union Nut
*Gold Side
Heat Trap
{_-,_" I" x 3/4" Reducer
Bushing (Included)
Seal Ring
(Inc]uded)
Inlet (COLD) Hex
Union Nut
NOTE: The inlet fitting on electric water heaters is a 1-inch inside threaded hex union. Unions (dotted lines)are not needed if
the inlet and outlet pipes move enough to allow connection Drif flexible supply lines are used:
* SEE PAGE 13 FOR HOTAND COLD HEATTRAP INSTALLATIONDETAILS.
5
Page 6
STEPS TO INSTALL YOUR WATER HEATER (Continued)
WARNING
If the temperature and pressure relief valve ever needs replacing,
use onty a valve specified by local codes, but not less than a
combination temperature and pressure relief valve certified by a
nationally recognized testing laboratory that maintains periodic
inspection of production of listed equipment or materials meeting
the requirements for Relief Valves and Automatic Gas Shutoff
Devices for Hot Water Supply Systems, as specified in the latest
edition of ANSI Z21.22. This valve must be marked with a
maximum set pressure not to exceed the marked maximum
working pressure of the water heater. (The relief valve provided
with this heater meets these.requirements.) Install the
replacement valve into the opening provided and marked for this
purpose on the water heater. Do not place any valve between the
temperature and pressure relief valve and the tank. Orient it or
provide tubing so that any discharge from the valve witll exit only
within 6 in. above (or any distance) below the structural floor and
cannot contact any live electrical part. The discharge opening
must not be blocked or reduced in size under any circumstances.
For maintenance and replacement of the temperature and
pressure relief valve see pages 10 and 11.
IMPORTANT; TO HELP PREVENT POSSIBLE DAMAGE TO
THE WATER HEATER, WE SUGGEST YOU READ STEP 5
CAREFULLY.
I,i [__PJ
Temperature and
Pressure
•Seal Ring
Hex Union _'
Nut
(Relief Valve
-e----. Metal Strap or
_. Wire Fastened to
Valve
_ for Support
I I\ The addition of
I I \a Union at this
II point willhelp
[ I in the
I I replacement of
[_ the
tri Temperature
II and Pressure
I] Relief Valve
II should the need
i; arise.
I I No Threads
I I ./ Permitted
I !_r
---- _ ,__/_-"_"_DIs t an for
....._--- _ _ _ ce
_--....L_-r-DqlIi_lt---T_ End of Drain
_ _-._ Pipe From Floor
IL_ on End of Pipe
_-6" Approximate
Drain Valve or Drain
Overhead Point
Drain Pipe
DRAIN PIPE FROM TEMPERATURE AND
• PRESSURE RELIEF VALVE.
WARNING
The temperature and pressure relief valve is designed to
automatically open to vent dangerously high temperature or
pressure from the water heater. To vent the temperature or
pressure,the drain pipe mustallow afree flow of water to a floor drain
or other suitable drain point (CHECK LOCAL CODES). If it cannot
vent properly, and fast enough, the heater could burst and damage
property,or cause severepersonal injury. BE SURETO FOLLOWALL
GUIDES BELOWWHEN INSTALLINGTHIS DRAIN PIPE. (Also read
the safetyguides on page2, and "WARNING" above.)
DO NOToperate the water heater unless the temperature and pres-
sure relief valve is in place, correctly piped and working properly.
CAUTION: Do not apply heat to the fitting when making sweat
connections to the temperature and pressure relief valve. Sweat
an adaptorto the copper line before connecting to the valve.It is
imperativethat no heat be applied to the water heater connec-
tions asthey arejoinedto the non-metalic structureof the heater.
• If the temperature and pressure relief valve needs
repositioning, removing or replacing, two wrenches must
be used -- one to turn the valve and one to hold the union
hex nut. Never use only one wrench.
= Use3/4" pipe and fittings the same size as the outlet of the
temperature and pressure relief valve. DO NOT USE A
SMALLER SIZE PIPE.
• Use material that will withstand hot water (210°F), and will
not distort, deform, melt, collapse, etc. Copper or CPVC
plastic pipe and fittings are best to use, to keep weight
stress on the center hex union at a minimum.
• DO NOT install valves or fittings in the drain pipe that will
restrict drain flow.
• The end of the drain pipe must not have threads, so a
fitting or cap could beturned onto it by mistake.
• The end of the drain pipe must be no more than 6 in,
(maximum air gap) above the floor drain as FIG. 2 shows.
• The drain run must not have any dips, bends or low spots
that will trap water. ALL water must drain from the pipe and
relief valve.
• Be sure freezing temperatures will not affect the flow of '
water from the drain pipe.
• Support the drain pipe in some manner to prevent stress
on the water heater fitting. For example, use metal
strapping orwire to an overhead point as shown in FIG. 2.
Following ALL of the above RULES, install the drain pipe. Use
pipe thread seal compound on male pipe threads and tighten
all connections. Solder all sweat connections. (READ
CAUTION IN STEP 5,) REMEMBER DO NOT RESTRICTTHE
DRAIN PIPE INANY WAY.
,, DRAIN VALVE (FIG. 2).
The drain valve is factory installed. To face the drain valve
outlet inthe opposite direction, toward the drain point, FIRST
LOOSEN THE UNION HEX NUT. DO NOT ATTEMPT TO
TURN THE DRAIN VALVE WITHOUT LOOSENING THE HEX
NUT OR YOU WILL DAMAGE THE WATERHEATERBEYOND
REPAIR. POSITION DRAIN VALVE TO THE OPPOSITE
DIRECTIONAND RETIGHTENHEX NUT.
FILL WATER HEATER WITH WATER AND
• CHECK FOR PLUMBING LEAKS.
A. Be sure the water heater drain valve is closed by turning
the handle clockwise (_ ).
B. Open nearby HOT water faucets to allow air to vent from
the water heater and pipes.
C. Open the water heater cold water supply shut-off valve you
installed in Step 2.
Page 7
STEPS TO INSTALL YOUR WATER HEATER (Continued)
D. Open the MAIN water supply valve and the water heater CAUTION: BE SURE TO GROUND THE WATER HEATER.
will begin to fill.
E. When the water heater has filled completely, and water
from nearby faucets runs smooth with no more air bubbles,
close the faucets.
CAUTION: Be sure to allow all air to vent from the tank.
The upper heatina element will burn out if air is trapped at
the top of the tank and the element is not covered with
water when power is turned on.
E Check your plumbing work for leaks. If any are found,
repair before doing the electrical wiring. READ THE
CAUTION NOTE FOLLOWING STEP 2 ON PAGE4.
, ELECTRICAL WIRING.
Wire the water heater (240V) to the main fuse or circuit
breaker panel. Read all of the following notes, warnings and
cautions before beginning. Referto FIG. 3A thru 3F on Pages
7 and 8.
NOTE: Remove the water heater front panel (grasp with both
hands and pull outward) and the junction box cover.
WARNING
IF YOU ARE NOT FAMILIAR WITH WIRING AND YOU
HAVEANY DOUBTS, YOU SHOULD GET HELP FROM A
LICENSED ELECTRICIAN. IF YOU DO SOMETHING
WRONG, SEVERE BURN OR SHOCK HAZARDS CAN
RESULT.
Rigid metal conduit (FIG.3A), between the main pane( and the
water heater junction box, with approved end fittings, is the
preferred way to ground (check codes on the use of flexible
conduit). If making a separate ground wire connection (FIG.
3B), a ground screw is provided in the water heater junction
box.
FOR MODEL NOS.
WIRING
SCHEMATIC
STANDARD
NON-SIMULTANEOUS
OPERATION
Water Heater
Junction Box
Upper
Temperature
Control
Thermostat
(5PDT)
Lower
Control
Thermostat
From
240V Power
Source
t
i
449.310310
449.310311
449.320310
449.320311
449.310410
449.310411
449.320410
449.320411
449.310510
449.310530
449.310531
449.320510
449.320511
• BE SURE TO FOLLOW LOCAL AND NATIONAL CODES
AND ELECTRIC UTILITY REQUIREMENTS WHEN
MAKING THE CONNECTIONS.
• See the specification table on Page 3 for wire and circuit
breaker or fuse size.
CAUTION: Ifyou will use wiring from the old water heater,
and it is'aluminum, replace it with copper wiring or have a
licensed electrician make the connections.
l.l[ .=:_]
A. METAL
CONDUIT
black _red Circuit Breaker
t
/Wi HGROUND
Wa_er Heater
Junction Box _H
w_re/H _/,_FI:_ red
Lower I
CAUTION: Check your model number for the correct wiring
schematic. See FIG. 3C or FIG. 3D for the proper wiring of
each model. See FIG. 3E or 3F on Page 8 for time switch or
off-peak wiring.
FOR MODEL NOS.
WIRING
449,314410
SCHEMATIC
From
240V Power
Source
t
i
L (l_ P
Junction Box
Limit Switch _ - 1
co.t,oJ r--_"_(
black _ green
Ground
Wire (bare or
green)
Thermostat ._" ! '_
Page 8
STEPS TO INSTALL YOUR WATER HEATER (Continued) _.
TIME SWITCH OR OFF PEAK WIRING
• For TIME SWITCH or "OFF-PEAK" operation of the lower
elementsee either FIG.3E or 3F wiringschematic.
CAUTION: If you are going to wire the unit for either a
TIME SWITCH or "OFF-PEAK" operation, the black wire
from TerminalNo.4 ofthe limit switch mustbe disconnected
and replaced totally or disconnected and joined with a new
section of wire using a proper connector. BE SURE TO
FOLLOW ALL LOCAL AND NATIONAL CODES AND
ELECTRIC UTILITY REQUIREMENTSWHEN MAKING THE
CONNECTIONS.
Dual element water heaters are designed to allow only one
element to heat at a time. This method is called
non-simultaneous operation and is necessary to avoid
overloading wiring in the house per the National Electric
Code. Off-Peak wiring methods must ensure proper use of
the high limit control in at least one line to each element
and use the non-simultaneous feature.
WARNING
IF YOU ARE NOT FAMILIAR WITH WIRING AND YOU
HAVE ANY DOUBTS, YOU SHOULD GET HELP FROM A
LICENSED ELECTRICIAN. IF YOU DO SOMETHING
WRONG, SEVERE BURN OR SHOCK HAZARDS CAN
RESULT.
I _[_al_]_
WIRING
SCHEMATIC
NON-SIMULTANEOUS
OPERATION From From
BOTTOM ELEMENT 2,_v Power"Off-Peak'
ON SEPARATE
"OFF-PEAK" METER _ _= €
Water Heater
Junction Box
Thermostat •
(EPDT) _ The black wire from
Upper Etemant r .j_._ I disconnected and
Lower _ ',
Temperature ioined with a new
Conlrol t_ section of wire. Be
Thermostat *' == sure to follow all local
Lower Eiemenl "------J
Source Meter
..... _ realaced totally or
FOR MODEL NOS.
449.310310
449.310311
449.320310
449.320311
449,310410
449.310411
449.320410
449.320411
449.310510
449.310530
449.310531
449.320510
449.320511
CAUTION:
terminal No. 4 on the
Limit Switch must be
disconnected and
and national codes
_, when makinc this
REPLACE THE JUNCTION BOX COVER after you have
made the wiring connections.
CAUTION: DO STEP 7, PAGE 6 BEFORE TURNING ON
ELECTRICAL POWERTO THE WATERHEATER.
FOR MODEL NOS.
WIRING
SCHEMATIC
NON-SIMULTANEOUS
OPERATION F,om From
BOTTOM ELEMENT Source Switch
ON SEPARATE TIME _ ,_
SWITCH _ =
Water Healsr
Junction Box
kimil SWitCh _
Temperalure"-'_-'_
Control
Thermostat _ t
(SPOT)
Wpper _ _I
Upper Element _ -
Lower
24OV Power Time Clock
= .=
tp,'
449.310310
449.310311
449.320310
449.320311
449.310410
449.310411
449.320410
449.320411
449.310510
449.310530
449.310531
449.320510
449.320511
CAUTION:
The black wire from
terminal No. 4 on the
Limit Switch must be
disconnected and
reolaced totally or
disconnected and
joined with a new
section of wire. Be
sure to follow all
local and national
codes when maklnQ
this ccnnnecttan.
- WATER HEATER START-UP.
To comply with safety regulations, the Kenmore Survivor
water heater is factory set to heat water to 120 degrees F. At
this •temperature, water is hot enough for most household : '
needs. A setting of 120° F, or lower if local codes require, is
recommended as a starting point.
Safety and energy conservation are factors to be considered
when selecting the water temperature setting of water heater's
thermostat. The lower the setting the greater the safety and
savings in energy and operating cost.
TIME/TEMPERATURE RELATIONSHIPSINSCALDS
Temperature
120° R
125° E
130° F.
135° R
140° E
145° R
150° R
155° R
Time to Produce Serious Burn
More than 5 minutes
11/2to 2 minutes
About 30 seconds
About 10 seconds
Less than 5 seconds
Less than 3 seconds
About 11/2seconds
About 1 second
Tat_ cour_sy of Sh_ Bum h_st#ute
Page 9
STEPS TO INSTALL YOUR
If the factory setting is satisfactory for your needs, replace the
front panel and turn on the electric supply to the water heater.
CAUTION: BE SURE THE WATER HEATER IS COMPLETELY
FULL OF WATER BEFORE TURNING ON THE ELECTRICITY
(SEE STEP 7 ON PAGE&) Be sure the cold water supply to
the water heater is fully on.
If you want to set the water heater to a higher temperature,
DO NOT TURN ON THE ELECTRIC POWER. FIRST READ
THE TEMPERATURE CONTROLS SECTION AND ALL
WARNINGS.
WARNING
WATER TEMPERATURE OVER 125 DEGREES
FAHRENHEIT CAN CAUSE BURNS OR DEATH FROM
SCALDS. CHILDREN, DISABLED AND ELDERLY ARE
AT HIGHER RISK OF BEING SCALDED. ALWAYS FEEL
WATER BEFORE BATHING OR SHOWERING.
TEMPERATURE LIMITING VALVESWITH INSTRUCTIONS
ARE AVAILABLE FROM PLUMBING SUPPLY AND
HARDWARE STORES.
WATER HEATER (Continued)_
TEMPERATURE CONTROLS
The upper,and lower heating elements have the same kind of
temperature control thermostats. MODEL NUMBER
449.314410 HAS ONLY A LOWER HEATING ELEMENT AND
CONTROL THERMOSTAT.The thermostat(s) are factory set to
keep the water at approximately 120 degrees Fahrenheit. At
120 degrees Fahrenheit, water is hot enough for most
household needs.
Safety and energy conservation are factors to be considered
when selecting the water temperature setting of water heater's
thermostat. Water temperatures above 120° E can cause
severe burns or death from scalding. Be sure to read and
follow the warnings outlined below.
Maximum water temperatures occur just after the elements
have shut off. To find hot water temperature being delivered,
turn on a hot water faucet and place a thermometer in the hot
water stream and read the thermometer.
The following chart may be used as a guide in determining the
proper water temperature for your home.
THERMAL EXPANSION
Water supply systems may, because of high line pressure,
frequent cut-offs, the effects of water hammer and others,
have installed devices such as pressure-reducing valves,
check valves, back flow preventors, etc.., to control these
types of problems. When these devices arenot equipped with
an internal by-pass, and no other measures are taken, the
devices cause the water system to be closed. As water is
heated, it expands (thermal expansion) and closed systems
do not allow for the expansion of heated water.
The water within the water heater tank expands as it is heated
and increases the pressure of the water system. If the relieving
point of the water heater's temperature and pressure relief
valve is reached, the temperature and pressure relief valve will
relieve the excess pressure. The temperature and pressure
relief valve is not intended for the constant relief of thermal
expansion. This is an unacceptable condition and must be
corrected. Do not plug the temperature and pressure relief
valve.
If the system has any devices installed which could create a
closed system, install a by-pass and/or an expansion tank to
relieve the pressure built by thermal expansion in the water
system. Expansion tanks are available for ordering through
the Sears Service Center. Contact the local water supplier
and/or Sears Service Center for assistance in controlling these
situations.
TEMPERATURE AND PRESSURE
RELIEF VALVE
The relief valve, located on top of the water heater, protects
against dangerously excessive temperature and/or pressure
buildup insidethe water heater. The relief valve automatically
opens, if temperature or pressure gets too high, to relieve
hot water and/or pressure to the drain. SEE VALVE
REQUIREMENTS ON PAGE 4, AND YEARLY CARE FOR
THE VALVEON PAGE 10 AND 11.
TIME/TEMPERATURERELATIONSHIPSINSCALDS
Temperature Time to Produce Serious Burn
120° E More than 5 minutes
125° F. 11/2to 2 minutes
130 ° E About 30 seconds
135 ° F. About 10 seconds
140° E Less than 5 seconds
145° E Less than 3 seconds
150° F. About 11/2 seconds
155=F. About 1second
Tat_e c'c_Jrtesyof Shdner_ Burn Inst#ute
If a different setting isdesired, do the following.
l_l[_|
Temperature
Control
Thermostat
I READTHE WARNING NOTES IN STEP PAGE8 I
9,
Temperature
Control
Adjustment
Screw
NOTE: SOME DISHWASHERS AND/OR AUTOMATIC
CLOTHES WASHERS MAY REQUIRE A TEMPERATURE
SETTING HIGHER THAN 120 DEGREES FAHRENHEIT FOR
SATISFACTORYOPERATION.REFERTOYOUR DISHWASHER
AND/OR AUTOMATIC CLOTHES WASHER OWNERS
MANUAL FOR THE REQUIREDTEMPERATURESETTING.
I
Page 10
STEPS TO INSTALL YOUR WATER HEATER (Continued)
Mixing valves for reducing point of use water temperature by
mixing hot and cold water in branch water lines are available.
Contact a licensed plumber or the local plumbing authority for
further information.
WARNING
TO GUARD AGAINST SEVERE BURNS OR POSSIBLE
FATALELECTRICAL SHOCK, BE SURE TO TURN OFF
ELECTRICAL POWER TO THE WATER HEATER
BEFORE REMOVING ANY PANELS.
TO ADJUST WATER TEMPERATURE
1. TURN OFF THE ELECTRIC SUPPLY TO THE WATER HEATER.
SWITCHOFFTHE CIRCUITBREAKEROR TURN OUTTHE FUSE.
2. Remove the front panel cover (grasp with both hands and pull
outward).
3. Turn-out screws to remove the element control box cover(s). DO
NOTREMOVETHE CONTROL PROTECTOR(S).
4. Use a common blade screwdriver to adjust the element control(s)
to the desired temperature setting. (FIG. 4)
WARNING
WATER TEMPERATURE OVER 125 DEGREES FAHRENHEIT
CAN CAUSE BURNS OR DEATH FROM SCALDS. CHILDREN,
DISABLED AND ELDERLY ARE AT HIGHER RISK OF BEING
SCALDED. ALWAYS FEEL WATER BEFORE BATHING OR
SHOWERING.TEMPERATURE LIMITING VALVES WITH
INSTRUCTIONS ARE AVAILABLE FROM PLUMBING SUPPLY
AND HARDWARE STORES.
5. Replace the control box cover(s).
6. Replace the front panel cover.
7. Turn on the electric power supply.
to cut off power to the heating element(s). The high limit switch pro-
tects the heater tank and elements from-damage due to overheating.
The switch is located above the upper element temperature control
thermostat. FOR MODEL NUMBER 449.314410 THE SWITCH IS
LOCATED ABOVE THE ELEMENT TEMPERATURE CONTROL
THERMOSTAT.
If the limit switch "opens", it must be reset. Use the following Steps.
1. TURN OFF THE ELECTRIC SUPPLY TO THE WATER HEATER.
SWITCH OFF THE CIRCUIT BREAKER OR TURN OUT THE
FUSE.
2. Remove the front panel cover (grasp with both hands and pull
outward).
3. Remove the upper control box cover or lower control box cover
for model number 449.314410.
4. Push the reset button, on the limit switch, inward.
5. Replace the covers and tum on the electric supply. IFTHE RESET
BUTTON WILL NOT STAYIN, CALL SEARS FOR SERVICE.
High
Limit
Switch
Tern
Thermostat
(Upper}
Reset
Button
HIGH LIMIT SWITCH
If water should reach 190 degrees Fahrenheit in the water heater, the
high limit switch (FIG. 5, Page 10) will automatically "open" the circuit
CARE OF YOUR WATER HEATER
DRAIN WATER FROM WATER HEATER
Sand, silt, dirt, scale caused by hard water, and other sediments
in the cold water supply, collect in the water heater and settle
to the bottom. ONCE EACH MONTH, you should clean the
sediments and scale from the water heater so it will continue
to work efficiently. To clean out, do the following.
1. Fasten a length of garden hose to the drain valve. Put the
other end of the hose at the floor drain (FIG. 6).
WARNING
WATER FROM THE DRAIN HOSE MAY BE VERY HOT. BE
SURE NO ONE IS NEAR THE DRAIN HOSE OR THEY
COULD GET BURNED SEVERELY.
2. Open the drain valve and allow to run until water from the
hose is clear, with no more sediments.
3. Close the drain valve and remove the drain hose.
DRAINVALVE _}
/ I,
GARDEN HOSE \ RAIN
10
Page 11
CARE OF YOUR WATER HEATER
WORK THE TEMPERATURE AND
PRESSURE RELIEF VALVE
The relief valve, located on top of the water heater, protects
againstdangerouslyexcessivetemperatureand/or pressure build-
up insidethe water heatm The reliefvalveautomatically opens if
the temperature or pressure gets too high to relieve hot water
and/or pressureto the drain. To avoid serious safety hazards or
damage to the water heater,it is very important to keep the valve
ingood working ord_ ONCE EACHYEAR, do thefollowing:
NOTE; If you do not keep the relief valve in good working
order, THE WARRANTY IS VOID if the water heater fails
because of high temperature and/or pressure.
1. Be sureno one is standing near the relief valve drain pipe as
hot water could splash on them. Also be sure water will flow
to the drain point and not damage the surrounding area.
WARNING
WATER FROM THE RELIEF VALVE DRAIN PiPE MAY BE
VERY HOT. MAKE SURE NO ONE IS NEAR THE PIPE OR
THEY COULD GET BURNED SEVERELY.
2. With your hand on the relief valve handle, open and close
the valve 2 or 3 times (FIG. 7, Page 11). The valve should
reset and close, stopping water flow from the drain pipe.
Ifyou don't get anywater from the drain pipe, or ifwater flow
does notstop, the valve is bad and a new one is needed.
WARNING
If the temperature and pressure relief valve ever needs replacing,
useonlya valvespecMedbylocal codes,but r_t lessthancombination
temperature and pressure relief valve certified by a nationally
recognized testing laboratory that maintains periodic inspection of
listed equipment or materials meeting the requirements for Relief
Valves and Automatic Gas Shutoff Devices for Hot Water Supply
Systems, as specified in the latest edition of ANSI Z21.22. The
replacement valve must be marked with a maximum set pressure
not to exceed the maximum working pressure of the water heater
as indicated on the rating plate. (The relief valve provided with the
water heater meets these requirements.)
WARNING
WATERFROM THE DRAIN HOSE MAY BE VERY HOT.BE I
SURE NO ONE IS NEAR THE DRAIN HOSE OR THEY
COULD GET BURNED SEVERELY.
5. Remove the drain pipe from the temperature and pressure
relief valve, then remove the old temperature and pressure
reliefvalve (see FIG. 2, Page 6). Use two wrenches, one to
hold the hex nut and one to remove the temperature and
pressure reliefvalve. Never usejust one wrench.
6. Put pipe thread seal compound on the new replacement
valve male threads. Be sure a seat ring is inside the center
(RELIEF VALVE)hex union nut. Use factory supplied seal
ring washers only. DO NOT use sealants with seal ring
washers. Then turn the valve intothe he× union. DO NOT
place any valve between the temperature and pressure
reliefvalve and the tank. Face the relief valveoutletin the
direction you will run the drain pipe. Hold the valve in place
while you tighten the hex union nut. READTHE "CAUTION"
NOTE FOLLOWING STEP2 ON PAGE4.
7. Install the drain pipe to the new temperature and pressure
reliefvalve (see Step 5 and FIG.2 on Page 6).
8. Open the cold water supply valve. When water from the hot
faucet runs smooth, with no more air bubbles, close the
faucet (seeStep 7, Page 6).
CAUTION: Be sure the water heater is completely full of
water before turning on electric power.
9. Turn on the electric power.
il='i[_lyi
' (j_r Union (see Figure 2,
Temperature
and Pressure --...
Relief Valve
' ' LI•
,/.°°6)
I
r
WARNING
If the temperature and pressure relief valve on the appliance
weeps or discharges periodically, this may be due to thermal
expansion. (See page 9.) Your water heater may have a check
valve installed in the water line or a water meter with a check
valve. Consult your local Sears Service Center for further
information. Never plug the temperature and pressure relief valve.
TO REPLACETHE TEMPERATURE AND
PRESSURE RELIEFVALVE...
1. Turn off electric power to the water heater.
2. Close the cold water supply pipe shut-off valve to the water
heater.
3. Open a nearby hot water faucet and KEEPOPEN.
4. Open the water heater drain valve for about 60 seconds or
until the water level is below the temperature and pressure
relief valve shaft (fasten a drain hose to the drain valve if
needed to direct the water to a suitable drain). Then close
the drain valve.
HEATING ELEMENTS
Most water supplies will cause scale or mineral deposits to
form on the heating elements. As the scale forms, it gets harder
for the elements to heat water. If you hear a rumbling noise
coming from the water heater, it's probably caused by scale
build-up on the elements. Element life can be lengthened with
a water softener (and possibly other water treating equipment
._ check with Sears) which removes most of or all the minerals
that cause the scale.
To REPLACE A BURNED OUT ELEMENT, do the following.
You can buy new elements from Sears (see FIG. 8 and Pages
14-15). REPLACEMENT ELEMENTS, SOLD IN MOST
HARDWARESTORES, WILL NOT FIT TillS WATER HEATER.
AN ELEMENT WRENCH ITEM NUMBER 42-31923 IS ALSO
AVAILABLEAT SEARS.
Page 12
CARE OF YOUR WATER HEATER (Continued)
1. TURN OFF ELECTRICPOWER TO THE WATER HEATER.
2. Close the cold water supply pipe shut-off valve to the water
heater.
3. Open a nearby hot water faucet and KEEPOPEN.
CAUTION" BE SURE TO KEEP THE HOT WATERFAUCET
OPENWHILE DRAINING THE WATERHEATERTO LETAIR
ENTERAND PREVENTDAMAGE TO THE TANK.
4. Connect a garden hose to the drain valve at the bottom of
the water heater. Put the other end of the hose over a
suitable drain, lower than the drain valve.
WARNING
WATERFROM THE DRAIN HOSE MAY BE VERY HOT. BE
SURE NO ONE IS NEAR THE DRAIN HOSE OR THEY
COULD GETBURNED SEVERELY.
5. Open the drain valve on the water heater and allow it to
drain to below the bad element.
WARNING
TO GUARD AGAINST SEVERE BURNS OR POSSIBLE
FATALELECTRICAL SHOCK, BE SURE TO TURN OFF
ELECTRICAL POWER TO THE WATER HEATER
BEFOREREMOVING ANY PANELS,
6. Remove the front panel cover from the water heater (grasp
with both hands and pull outward).
7. Turn out 4 screws and remove the element control box
cover.
8. Disconnect 2 wires from the element terminals (FIG.8).
11. Close the water heater drain valve and com[_letelyfill the
water heater with water (see_Step 7, Page 6). CHECK
YOUR WORK FOR LEAKS.
12. Reconnect wiring to the element. Make sure to tighten
element screws securely.
13. Replace the control box cover and front panel.
14. THEN turn on the electric power.
DRAINING THE WATER HEATER TO PROTECT
FROM FREEZING
If the water heater is installed where it could freeze (summer
cabin, lake home, etc.) you must drain all water from it. If the
tank is full of water and it freezes, the tank will break. Freeze
damage is not covered by the warranty. To drain the tank, do
the following.
1. TURN OFF ELECTRICPOWER TO THE WATER HEATER.
2, Close the cold water supply pipe shut-off valve to the
water heater.
3. Open a nearby hot water faucet and KEEPOPEN.
CAUTION: BESURE TO KEEP THE HOT WATERFAUCET
OPEN WHILE DRAINING THE WATER HEATER TO LET
AIR ENTERAND PREVENTDAMAGETO THE TANK.
4. Connect a garden hose to the drain valve at the bottom of
the water heater.Put the other end of the hose overa suitable
drain, lower than the drain valve (see FIG. 6, Page 10).
WARNING
SURE NO ONE IS NEAR THE DRAIN HOSE OR THEY
WATER FROM THE DRAIN HOSE MAY BE VERY HOT. BE
COULD GET BURNED SEVERELY.
Heating
Element
{1-7/8" hex)
o ii
9. Turn out the element(s) ( _ ), using a wrench or socket
to fit the 17/8inch hex.
10. With a NEW gasket in place, install and tighten the new
element ( _ ).
NOTE: Be sure the gasket sealing surface is clean. Wet
the gasket with water to lubricete and make a good seal.
5. Open the drain valve on the water heater and allow it to
empty.
6. When water flow from the drain hose stops, close the drain
valve but leave the hot water faucet open.
When you are ready to return the water heater to service, do
Step 7 on Page 6. AFTER THE WATER HEATER IS FULL OF
WATER, turn on the electdc supply and close the hot water
faucet.
It may be helpful to place a sign near the electric switch, fuse
box or circuit breaker as a reminder to first fillthe water heater
with water before turning on the power.
CAUTION: 00 NOT turn on electric power unless the water
heater is completely full of water. Check by opening a hot
water faucet. Failure to heed this warning may cause
immediate element burnout.
12
Page 13
BEFORE YOU CALL FOR SERVICE
WARNING -
TO GUARD AGAINST SEVERE BURNS OR POSSIBLE FATALELECTRICAL SHOCK, /
BE SURE TO TURN OFF ELECTRICAL POWER TO THE WATER HEATER BEFORE REMOVING ANY PANELS,
HELPFUL HINTS CHECKLIST
If your water heater fails to work right, make the following easy checks. Often, you will find what's wrong yourself and you won't
have to call and wait for service and hot water. If you do not find what's wrong when making the checks, then call for service.
PLEASE READTHE WARRANTYNOTESON PAGE 16.
A. NOT ENOUGH OR NO HOT WATER
1. Used more hot water than the water heater holds, or faster than the water heater can heat the water.
2. Hot water wasted through leaking or partially open faucet.
3. If the water heater is newly installed, check the Installation Steps to be sure it's installed correctly
(THIS IS A 240V WATERHEATERAND MUST BE WIRED TO A 240V SUPPLY).
4. Make sure the electrical supply is turned on and that the cold water supply valve is fully open.
5. Check for a blown fuse or popped circuit breaker (circuit breakers weaken with age and may not handle the rated load).
6. During winter months, the colder supply water takes longer to heat.
7. The temperature limitswitch (Page 10) may have opened the circuit ff water temperature reached the maximum limit.
8. Temperature controls for the heating elementsset too low (Page 9).
9. Possible burned out element(s).
B. WATER TOO HOT
1. Temperaturecontrolsfor the heatingelementsset too high (Page9).
2. Temperaturecontrolthermostat not working.
/
J
C. WATER LEAKS
NOTE: Always checkfor condensation firstas the source of the "leak". Wipe allwet surfaces dry and check again.Also, the ..,
temperature and pressure relief valvemay have opened to vent highpressure or temperature. Pointsto check on the water '
heater for possibleleaksare as follows.
CAUTION: TURN OFF ELECTRICALPOWER IF YOU WILL REMOVE THE ACCESS PANELS. Before repairinga leak,turn off
the water supplyand drain thetank (seePage 10).
1. Inlet and outletfittings.
2. Temperatureand pressure relief valveconnection, or the valve itself(see Pages 4 and 6).
3. Drain valve,or drainvalvethreads to tank.
4. Gaskets around heating element(s).
lair] _
NOTE: Improperly installed heat traps could cause reduCed
or restricted water flow (see Pages 4 and 5).
Install on Water Heater
Water Flow OirectiQn
HEAT TRAP INSTALLATION
Outlet (HOT} Side
AS Shown Pink In=ert
Hot Side Trap
Install on V_ater Heater
inlet (COLD) Side
As Shown
Inse_
)irection
1_ x3/4" Reducer
(included)
Water
Page 14
REPAIR PARTS
KENMORE SURVIVOR ELECTRIC WATER HEATERS
SINGLE ELEMENT
MODEL NUMBER
449.314410
NOTE" The above listed Kenmore Survivor water heaters are
shipped with a factory installedTemperatureand PressureRelief
Valve,KeyNo. 19,and factory installed heat traps, Key No. 20.
DUAL ELEMENT
MODEL NUMBERS
449.310310 449.320310
449.310311 449.320311
449.310410 449.320410
449.310411 449.320411
449.310510 449.320510
449.310530 449.320511
449.310531
8
14
17.
1
\
10
e"
12
J
11
13
\
5
HEX UNION NUT
1
2
5
NOTE: TO REMOVE THE DRAIN VALVEORTO FACE IN A DIFFERENTDIRECTION,
HOLD THE HEX UNION NUT WITH A WRENCH WHILE TURNING THE DRAIN
VALVE.DO NOT TURN THE DRAIN VALVEWITHOUT HOLDING THE HEX UNION
NUT OR YOU WILL DAMAGE THE WATER HEATER BEYOND REPAIR.
14
Page 15
SINGLE ELEMENT MODEL NUMBER
REPAIR PARTSLIST
PARTNUMBERS
KEY SINGLE ELEMENT
NO. MODELS
1 SP 230090
2 SP 330130
3
REPAIR PARTS
KENMORE SURVIVOR ELECTRIC WATER HEATERS
DUAL ELEMENT MODEL NUMBERS
449.314410
DUAL ELEMENT
MODELS
SP 230090
SP 330130
SP 61013O
Seal Ring (3 req.)
Drain Valve
Upper Heating Element, 3800 Watt (includes Key No. 9) for Model Nos. 449.310310,
449.310311,449.310410, 449.310411,449.310510, 449.310530 and 449.310531
449.310310 449.310510 449.320310 449.320510
449.310311 449.310530 449.320311 449.320511
449.310410 449.310531 449.320410
449.310411 449.320411
DESCRIPTION OF PART
SP 610140
SP 61O67O
SP 610130
SP 610740
5 SP 330020
SP 330020
6 SP 310040
7 SP 310050
8 SP 230100
9 SP 310060
10 SP 410842
11
12 SP 410260
13
!4
15 SP 410120
16 SP 230110
17 SP 330030
18 SP 230022
19 42-33075" 42-33075"
20 42-33094* 42-33094*
& SP 212410 SP 212410
& 42-31923" 42-31923*
& SP 330140 SP 330140
SP 310010
SP 310020
SP 230100
SP 310060
SP 410843
SP 410844
SP 410845
SP 410040
SP 410260
SP 310040
SP 31O030
SP 410120
SP 230110
SP 330030
SP 230023
SP 230024
SP 230025
Upper Heating Element, 5500Wa_ (includes Key No. 9)for ModeI Nos. 449.320310,
449.320311, 449.320410,449.320411,449.320510and 449.320511
Lower He_ing Element, 3800Watt _ncludes Key No. 9)for Medel Nos. 449.310310,
449.310311, 449.310410, 449.310411, 449.310510, 449.310530 and 449.310531
Lower Heating Element, 3800 Watt (includes Key No. 9) for Model No. 449.314410
Lower Heating Element, 5500 Watt (includes Key No. 9) for Model Nos. 449.320310,
449.320311,449.320410, 449.320411,449.320510 and 449.320511
Screw, #10-16 x 5/8 Tapping (6 req.)
Screw, #10-16 x 5/8 Tapping (10 req.)
Protector (lower)
Temperature Control Thermostat (lower)
Retaining Spring (1 req.)
Retaining Spring (2 req.)
Gasket (1 req.)
Gasket (2 req.)
Front Panel - use on Model No. 449.314410
Front Panel - use on Model Nos. 449.310310, 449.310311,449.320310 and 449.320311
Front Panel - use on Model Nos. 449.310410, 449.310411,449.320410 and 449.320411
Front Panel - use on Model Nos. 449.310510, 449.310530, 449.310531, 449.320510
and 449.320511
Control Box Cover Upper
Control Box Cover Lower
Protector (upper)
Temperature and Control Thermostat (upper)
Junction Box Cover
Seal Ring
Reducer Bushing, 1 in. x 3/4 in.
Dip Tube - use on Model No. 449.314410
Dip Tube - use on Model Nos. 449.310310, 449.310311,449.320310 and 449.320311
Dip Tube - use on Model Nos. 449.310410, 449.310411,449.320410 and 449.320411
Dip Tube - use on Model Nos. 449.310510, 449.310530, 449.310531,449.320510
and 449.320511
Temperature and Pressure Relief Valve
Hot and Cold Heat Traps
Owners Manual
Element Wrench
VacuumReliefValve(seePages4and 5 forinstallationinstructions.)
z_Not illustrated.
* These parts are available in many Sears stores plumbing departments or can be ordered from Sears Service Centers.
15
Page 16
KENMORE ®SURVIVOR TM
ELECTRIC WATER HEATER
SE=ARS
Ar_w_a's Repair _szs
The model number of your water
heater is found on the rating
decal. This decal is under the
front panel.
WHEN ORDERING REPAIR.PART,
ALWAYS GIVE THE FOLLOWING
INFORMATION:
_-MODEL NUMBER
- PARTNUMBER
- NAMEOF ITEM
- PARTDESCRIPTION
! t
FULL ONE YEAR WARRANTY ON WATER HEATER. For one year from the date of purchase, when your Kenmore ®
Survivor TM Water Heater is installed and operated in accordance with the instructions in the Owner's Manual, Sears will:
1. Repair defects in material or workmanship in this water heater, free of charge.
2. Furnish and install a new current model water heater of equal capacity and quality, free of charge, if a leak occurs in the tank.
LIMITED WARRANTY ON TANKS THAT LEAK:
For as long as the original purchaser owns the home in which the Kenmore ®Survivor TM Water Heater has been installed, if a
leak occurs in the tank, Sears will furnish a new current model water heater of equal capacity and quality. You will be charged
for installation and labor.
If the home is subsequently sold or the water heater is subject to commercial, institutional, industrial, rental or other non-resi-
dential use, the above warranty c_verage for tanks that leak is effective for 15 years from the date of installation.
LIMITED WARRANTY ON PARTS:
After one year and through five years from the date of purchase, when your Sears Kenmore ® Survivor TM Water Heater is
installed and operated in accordance with the information in this Manual, if a part fails due to a defect in materials or workman-
ship; Sears will furnish a replacement part free of charge. You will be charged for installation and labor, if the water heater is
subjected to commercial, institutional, industrial, rental, or other non-residential use, the above parts warranty is effective for
one year from date of installation.
TO OBTAIN WARRANTY SERVICE, SIMPLY CONTACT THE NEAREST SEARS STORE OR SEARS SERVICE CENTER [N THE
UNITED STATES.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Sears, Roebuck and Co., D/817 WA, Hoffman Estates, IL 60179
For in-home major brand repair service
Cell24hoursaday,7daysaweek
1-800-4-REPAIR
(1-g00-473-7247)
For information oo purchasing a Sears
Maintenance Agreement or to inquire
about an existing Agreement
call9am- 5 prn.M0nday-Saturday
t -800-827-6655
KENMORIP SURVIVOR TM WATER HEATER TANK
WARRANTED FOR AS LONG AS YOU OWN YOUR HOME.
..,,ram.=
For the repair or replacement parts you need
Sears Repair Service Center in your area
_
Call7am-7pm7 daysaweek
1-800-366-PART
(1-goo-366-727g)
For the location of a
Call24 hours a day, ? days e week
1-800-488-122.2
(
If you want your new water heater professionally installed,contact your Sears Salesperson. Sears will arrange for prompt, quality
installationby Sears authorized installers.
SEARS INSTALLATION POLICY
All installation labor arranged by Sears shall be performed in a
neat, workmanlike manner in accordance with generally
accepted trade practices. Further,all installations shall comply
with all local laws, codes, regulations and ordinances. The
customer shall also be protected, during installation, by
insurance relating to property damage, Workmen's
Compensation and Public Liability.
WARRANTY NOTES
The price you paid for your water heater DOES NOT include a
free check-up service call.
If installed by a Sears authorized installer, Sears warrants the
installation work (seeabove).
If the installer is NOT authorized by Sears ...
1. Searswarranty covers the water heater only.
2. Sears DOES NOT warrant the installation work.
In addition to any warranty extended to you on the Sears
merchandiseinvolved, which warranty becomes effectivethe
date the merchandise is installed,should the workmanshipof
any Sears arranged installationprove faulty within one year,
Sears will, upon notice from you, cause such faults to be
corrected at no additional cost to you.
3. A charge is made by Sears for a service call for reasons
including:
a. poorly or incorrectly installed
b. turning on electric power, replacing blown fuses, or
c. adusting water heater thermostats
d. water leaks in pipe and fittings to and from the water
16
SEARS INSTALLATION WARRANTY
resetting tripped circuit breakers
heater
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