Seagate STBF500101 User Manual

GoFlex Satellite™ User Guide

logo, FreeAgent, GoFlex, GoFlex Satellite and GoFlex Media are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. iPod, iPad, iPhone, Time Machine, Safari and Mac are trademarks or registered trademarks of Apple Computer, Inc. and used to indicate compatibility. All other trademarks or registered trademarks are the property of their respective owners. When referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one thousand billion bytes when referring to hard drive capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage. Quantitative usage examples for various applications are for illustrative purposes. Actual quantities will vary based on various factors including file size, file format, features, and application software. Seagate reserves the right to change, without notice, product offerings or specifications.

Seagate Technology LLC 10200 S. De Anza Blvd. Cupertino, CA 95014 USA

Regulatory Compliance

FCC Class B Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

IMPORTANT NOTE: FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user.

Note to US model owner: To comply with US FCC regulation, the country selection function has been completely removed from all US models. The above function is for non-US models only.

GoFlex Satellite™ User Guide iii

Industry Canada

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils radio exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable.

IMPORTANT NOTE: (For mobile device use)

Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

NOTE IMPORTANTE: (Pour l'utilisation de dispositifs mobiles)

Déclaration d'exposition aux radiations:

Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.

Battery Safety

This product contains a lithium-ion battery that must be disposed of properly. See www.seagate.com/support/goflexsatellite for information about recycling and proper disposal.

Please follow the battery safety items below:

• Do not dismantle, open or shred secondary cells or batteries.

• Do not expose cells or batteries to heat or fire. Avoid storage in direct sunlight.

• Do not short-circuit a cell or a battery. Do not store cells or batteries haphazardly in a box

or drawer where they may short-circuit each other or be short-circuited by, other metal objects.

• Do not use any charger other than that specifically provided for use with the equipment.

• Do not use any cell or battery which is not designed for use with the equipment.

• Do not mix cells of different manufacture, capacity, size or type within a device.

• Seek medical advice immediately if a cell or a battery has been swallowed.

• Do not subject cells or batteries to mechanical shock.

GoFlex Satellite™ User Guide iv

• In the event of a cell leaking, do not allow the liquid to come in contact with the skin or

eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice.

• Keep cells and batteries out of the reach of children.

• Keep cells and batteries clean and dry.

• Secondary cells and batteries need to be charged before use. Always use the correct

charger and refer to the manufacturer's instructions or equipment manual for proper charging instructions.

• Do not leave a battery on prolonged charge when not in use.

• After extended periods of storage, it may be necessary to charge and discharge the cells

or batteries several times to obtain maximum performance.

• Secondary cells and batteries give their best performance when they are operated at

normal room temperature (20°C+5 °C).

• Retain the original product literature for future reference.

• Use only the cell or battery in the application for which it was intended.

• Dispose of properly.

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GoFlex Satellite™ User Guide vi

Contents

1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

GoFlex Satellite Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Supported Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Supported Web Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Supported File Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

About GoFlex Satellite™ Wi-Fi Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2. Setting up the GoFlex Satellite™ Device . . . . . . . . . . . . . . . . . . . . . 5

Unpacking Your Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Step 1: Connecting Your GoFlex Satellite™ Device to Your Computer . . . . 6

Step 2: Setting up Your Device and Loading Content . . . . . . . . . . . . . . . . . . 6

Set up Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Loading Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Step 3: Disconnecting and Powering On . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Step 4: Connecting to Your GoFlex Satellite Network . . . . . . . . . . . . . . . . . . 7

Connecting to the GoFlex Satellite Network from an Apple or Android

Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Connecting to the GoFlex Satellite Network From a Mac Computer Using

AirPort® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Connecting to the GoFlex Satellite Network from a Smartphone . . . . . . 9

Connecting to the GoFlex Satellite Network from a Computer or Browser 9

3. Enjoying Your Videos, Photos, and Music . . . . . . . . . . . . . . . . . . . 10

Installing GoFlex Satellite apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing the GoFlex Media app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing Seagate Media Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Viewing and Playing Your Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Searching for Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Playing Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Viewing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Playing Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Viewing Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

GoFlex Satellite™ User Guide vii

Viewing Content in Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Viewing Files on a Partitioned Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Rearranging Files in the app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Downloading Content to Your Media Device or Computer . . . . . . . . . . 15

Wirelessly Uploading Content From a Computer Your GoFlex Satellite

Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Synchronizing Your Files with Seagate Media Sync . . . . . . . . . . . . . . . . . . 15

Copying and Synchronizing Files Using a Mac Computer . . . . . . . . . . 16

Copying and Synchronizing Files Using a Windows Computer . . . . . . . 16

Managing Your Connected Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Viewing Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Changing the Seagate Advisor Setting . . . . . . . . . . . . . . . . . . . . . . . . . 18

4. Managing Your GoFlex Satellite™ Device . . . . . . . . . . . . . . . . . . . 20

Resetting Your GoFlex Satellite Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Restarting Your GoFlex Satellite Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Shutting Down the GoFlex Satellite Device . . . . . . . . . . . . . . . . . . . . . . . . . 21

Restoring GoFlex Satellite to its Original Settings . . . . . . . . . . . . . . . . . . . . 21

Updating GoFlex Satellite Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Changing the Name of Your GoFlex Satellite Device . . . . . . . . . . . . . . . . . 22

Disconnecting From the GoFlex Satellite Network . . . . . . . . . . . . . . . . . . . 22

Setting a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Changing the Language of the GoFlex Media™ app . . . . . . . . . . . . . . . . . 23

Disconnecting Your GoFlex Satellite Device From Your Computer . . . . . . 23

Deleting Content from Your GoFlex Satellite Device . . . . . . . . . . . . . . . . . . 23

5. An Overview of Your GoFlex Satellite Device . . . . . . . . . . . . . . . . 24

Understanding the Components of Your GoFlex Satellite Device . . . . . . . . 24

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

6. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Finding More Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

GoFlex Satellite™ User Guide viii

1. Introduction About This Guide

1. Introduction

Your GoFlex Satellite™ mobile wireless storage device is a portable hard drive that broadcasts a wireless signal. You can store your digital media on the device and then stream

content to an iPad enabled tablet, smartphone or computer.

See "Product Specifications" for a list of compatible devices and web browsers.

About This Guide

This guide introduces the features of the GoFlex Satellite device, describes how to set up your GoFlex Satellite device, how to fill up your device with your digital media, and how to use your GoFlex Satellite device to enjoy your videos, photos, and music.

For additional information about your GoFlex Satellite device, view the Getting Started video (located on your device). For more information about the latest firmware, videos, and tips and troubleshooting, go to the Seagate Customer Support site at www.seagate.com/support/ goflexsatellite.

, iPhone®, iPod® touch, Android™ tablet or smartphone, or other Wi-Fi

GoFlex Satellite Features

Here’s a list of some of the things you can do with your GoFlex Satellite device:

• Store your movies, songs, and photos. The 500GB hard drive can store over 300 high-

definition movies (1.5GB MP4 H.264), 125,000 songs, or 100,000 photos

• Load your media quickly. Your device comes with a USB 2.0 and USB 3.0 ports for fast

transfers, and supports interfaces such as FireWire your device into your PC or Mac computer and drag and drop files.

• Share content with more people. Your GoFlex Satellite device serves as a mobile

wireless network. All you need to do is select your GoFlex Satellite device as your wireless network from the device you want to use (your iPad, iPhone, Android device, etc.) and then access your media. Your GoFlex Satellite device can stream three or more Wi-Fi enabled devices at the same time, so more than one person can access your wireless media library at the same time.

• Enjoy up to five hours of continuous play. Your GoFlex Satellite device (when fully

charged) provides up to five hours of continuous streaming.

800 and powered eSATA. Just plug

1.Quantitative usage examples for various applications are for illustrative purposes. Actual quantities will be based on various factors, including file size, file format, features, and application software.

2. Exact battery life subject to product model, normal usage condition and configurations.

GoFlex Satellite™ User Guide 1

1. Introduction Product Specifications

Note: If you’re viewing high-resolution video, you may experience less than five hours of streaming.

• Do more. While you’re listening to music or viewing movies or photos on your iPad,

iPhone, Android tablet or smartphone, you can also browse the Internet, from your home network or your favorite WiFi hotspot.

Notes:

• The ability to browse the Internet from a computer or a non-iOS/non-Android Wi-Fi

device is not supported.

• We do not recommend streaming HD video from the Internet while connected to the

GoFlex Satellite network.

• Manage your digital media files. The GoFlex Media™ app, developed specifically for

Apple and Android devices, helps you enjoy your music, photos, and videos with features such as: playing music in the background while using other apps, adding movie bookmarks, and personalizing photo slideshows. For more information, see “Enjoying Your Videos, Photos, and Music” on page 10.

• Synchronize your media files. Seagate Media Sync™ software, a free application

available from Seagate, automatically synchronizes all of your media files with your GoFlex Satellite device. For more information, see “Synchronizing Your Files with Seagate Media Sync” on page 20.

Product Specifications

The following lists identify the devices, browsers, file types, and hardware specifications for your GoFlex Satellite device.

Supported Devices

Your GoFlex Satellite device can be used with these devices:

• iPad, iPhone, iPod touch running iOS 4 and above

• Android-based tablets and smartphones running Android release 2.1 and above

• Other Wi-Fi-enabled tablets and smartphones

• Windows® computer running Windows 7, Windows Vista

• Mac® computer running Mac OS

X 10.5.8 or later operating systems

or Windows XP

Supported Web Browsers

You can use these browsers to access your media library on your GoFlex Satellite device:

• Safari

• WebKit (Android)

GoFlex Satellite™ User Guide 2

5 or later (Mac OS)

1. Introduction Product Specifications

• Internet Explorer® 8 or later (Windows)

• Firefox

• Google Chrome™

Supported File Types

For iPads

• Video: H.264 video, MPEG-4, Motion-JPEG

• Audio: AAC, MP3, M4a, Audible (formats 2, 3, 4), Apple Lossless, AIFF, WAV

• Documents: Microsoft

Office

®,

iWork®, Adobe® Acrobat® (PDF)

• Select files supported by third-party apps

For Laptops, Tablets, and Smartphones

• Any files supported by your device applications

Hardware Specifications

• Drive Capacity: 500GB

• SuperSpeed USB 3.0 port (required for USB 3.0 transfer speeds) or USB 2.0 port

• Battery: Non-user replaceable lithium-ion battery

• Battery Life: Up to 5 hours of continuous streaming (1 user); up to 25 hours standby

• Maximum Wi-Fi range: 45 meters (147 feet)

• Drive Format: NTFS

The Paragon NTFS driver is available to enable read/write access using Mac operating system. The software is available on your GoFlex Satellite device.

GoFlex Satellite™ User Guide 3

1. Introduction About GoFlex Satellite™ Wi-Fi Security

About GoFlex Satellite™ Wi-Fi Security

Since your GoFlex Satellite device is a wireless broadcasting device, it can be “seen” by any Wi-Fi device within its range (up to 45 meters/147 feet).

You can set a password to restrict access to your GoFlex Satellite device. See “Setting a Password” on page 28 to restrict access to your GoFlex Satellite device.

Tip: Remember that when you have your GoFlex Satellite device physically connected to your computer, wireless is disabled; your files are not visible to others.

GoFlex Satellite™ User Guide 4

2. Setting up the GoFlex Satellite™ Device Unpacking Your Box

2. Setting up the GoFlex Satellite™ Device

This chapter explains each step of the installation process in more detail than what is shown in the Quick Start Guide.

Unpacking Your Box

Before you begin to set up your device, unpack the box and ensure you have all of these items before continuing:

USB 3.0 Adapter

Detachable USB 3.0 Cable

Quick Start Guide

GoFlex Satellite Wireless Storage Device

USB to DC Power Cable

USB Car Charger

USB Wall Adapter

Figure 1: Package Contents

For a detailed description of these components, review “An Overview of Your GoFlex Satellite Device” on page 30.

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+ 30 hidden pages