Seagate ST9816AG User Manual

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Marathon 810 (ST9816AG)

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ATA Interface Drive

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Installation Guid e

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Contents

Read before you begin

... . . . . . . . . . . . . . . . . . . 1

Hardware Configuration . . . . . . . . . . . . . . . . . . 2

Configuring the driv e . . . . . . . . . . . . . . . . . . 2

Attaching cables . . . . . . . . . . . . . . . . . . . . 3

Mounting the drive . . . . . . . . . . . . . . . . . . . 3

Software and system configurat ion . . . . . . . . . . . . 5

About Disk Manager software . . . . . . . . . . . . . 5

Configuring your system BIOS . . . . . . . . . . . . . 7

Installing Disk Manager . . . . . . . . . . . . . . . . . 8

Manual formatting and partitioning . . . . . . . . . . 10

Partitioning . . . . . . . . . . . . . . . . . . . . . . 10

Installation troubleshooting . . . . . . . . . . . . . . . 12

General troubleshooting procedures . . . . . . . . . 12

Specific Troubleshoo ting Pro cedu res . . . . . . . . . 14

Compatibility notes . . . . . . . . . . . . . . . . . . 18

Technical support services . . . . . . . . . . . . . . . . 19

Storing and shipping your drive . . . . . . . . . . . . . 22

Seagate, Seagate Technology, the Seagat e logo, SeaFAX, SeaFONE and SeaBOARD are registered trademarks of Seagate Technology, Inc. SeaTDD is a trademark of Seagate Technology, Inc. Other product names are registere d trad ema r ks or trademarks of their own ers.

Seagate reserves the right to cha nge, wi thout notice, produ ct off erin gs or specifications. No part of this publicati on may be reproduced in any form without written permission from Seagate Technology, Inc.

Marathon 810 Ins tallat ion Guide , Februar y 1996 1

Read before you begin

Caution. Do not partition or form at this drive before removing

the free Disk Manager software that is stored on the

Without this softwar e your com puter may not

drive.

...

be able to access the full capacity of the Marathon

For details, see “About Disk Manager soft-

810.

ware” on page 5.

Note. To use the free Disk Manager software that is provided

on this drive, you need a bootable DOS system diskette and a blank 1.4-Mbyte diskette.

Static discharge. Observe the following precautions:

• Before handling any components, put on a grounded wrist strap.

• Use antistatic padding on all work surfaces .

• Avoid static-inducin g carp ete d area s.

• Keep the drive in its static-shielded ba g until you are ready t o

complete the ins tallation. Do not attach any cables to the drive while it is in its static-shielded bag.

• Handle the drive by its edges or frame.

• Do not touch the I/O connector pins or the circuit board.

Drive handling. The drive is extremely fragile—handle it with care. Do not attach labels to any part of the drive.

Inspection. Observing the static-discharge and handling precautions listed above, inspect the drive. If it appears to be damaged, call your distrib uto r or dealer immediat ely.

Maintenance and repair. Seagate tenance. The head/dis c assembly is sealed; if you break the seal,

drives do not require main-

2 Marath on 810 In sta llation Gu ide, Febr uar y 1996 you void the warranty . Seagate cust omer service center s are the

only facilities authorized to repair Seagat e drives. Seagate does not sanction any third- par ty repair fa ci litie s.

Warrant y. See your authorized Seagate distributor or dealer. With regard to Disk Manager and SEG32 BIT.386 softwar e, ther e are no warranties, express or implied, including warranties of merchantability or fitness for a particular purpose. All such warranties are expressly and specifically disclaimed.

Application. This drive uses the ATA interface and is designed for IBM A T a nd comp atible pers onal compute rs. It is inten ded for use with UL-listed comp ute rs or simi lar product s.

Hardware Configuration

Configuring the drive

1. Put on a grounded wrist strap. Wear the grounded wrist

strap throughout the installation procedure.

2. Install master/sl ave jumper s. In a two-drive system, you need to de signate o ne drive as the master , or drive 0, a nd the ot her drive as th e slave, or d rive 1. To do this, install t he master /slave jumpers as shown in Figure 1. In a one-drive system, configure the drive as a master (no jumpers installed).

Alternatively, you can configure the drive as a master or slave using the cable select option. Cable selection requires a special drive interface cable that grounds pin 28 (CSEL) on one of its two drive connectors. If you attach the drive to the grounded CSEL co nn ector, it becomes a master. If you attach the drive to the ungrounded CSEL connector, it becomes a slave. To use this option, the host system and both drives must support cable select, and both drives must be configured for cable select. To configure a

Marathon 810 Ins tallat ion Guide , Februar y 1996 3

Marathon 8 10 fo r cabl e sel ect, i nsta ll bo th mast er/s la ve jumpers, as sh own in Fi gure 1 on p age 4.

Attaching cables

This drive is designed for a host computer that supplies inter face signals and +5V power through a single 44-pin connector and cable. If your computer has a fixed connector that attaches directly to the drive, skip ah ead to the fol lowing sec tion, “Mounting the dr ive. ” Other wise , at ta ch t he in ter face /pow er c able as describ ed be low.

1. Turn off the computer and remove the batt ery.

2. Put on a grounded wrist strap.

3. Open your computer case. See your system manual for

instructions.

Caution. Special training or tools may be needed to service

laptop and notebook computers. In some cases, opening the case may void your war ranty.

4. Connect the 44-pin interface/power cable. Match pin 1 of the cable to pin 1 of the interface connec tors on the drive an d on the computer. Pin 1 is usually denoted by a stripe along one edge of the cable. The location of pin 1 on the drive interface connect or is shown in Figure 1 on page 4. The cable should be no longer than 18 inches (0.457 mete rs) .

Caution. The printed-circuit cables used in laptop computers

are very delicate. Be careful not to tear them.

Mounting the drive

Mount the drive securely in the computer using M3X0.5 metric screws in the four bottom mounting holes or the four side mounting holes. You can mount the drive in any orientation. Be careful not to strain or crimp the interface/power cable.

4 Marath on 810 In sta llation Gu ide, Febr uar y 1996

Note. Drive is shown with

circuit board up.

Master/slave

configuration jumpers

Pin 1

Pin 20 removed for keying

B D A C

Drive is master; slave may be detected using DASP– signal Drive is master; Seagate slave drive present Drive is slave; Seagate master drive present Use CSEL pin grounding to differentiate master from slave 

Circuit board

Figure 1. ATA interface connect or and mast er/slave

configuration jum pers

Marathon 810 Ins tallat ion Guide , Februar y 1996 5 Caution. To prevent damage to the drive while mounting, take

the following precautions:

• Be careful not to bend the drive connector pins, especially when plugging the drive into a fixed conne cto r.

• Use mounting screws of the corr ect size and le ngt h.

• Gently tighten t he m ou nting screws— do n ot apply mo re tha n

3 inch-pounds of torque.

• Do not insert mounting screws more than 0.15 inches into the mounting holes.

Note. This drive meets industry- standard M CC mounting speci-

fications. When installing this drive in a fixed-mounting application, you must use MCC-compatible connectors and mounting hardware. If the mounting holes in your computer do not line up with the mounting holes on the drive, your computer may not be MCC-compatible.

Software and system configuration

About Disk Manager software

Many DOS-based computers cannot access more than 528 Mbytes on a single drive unles s the host syst em:

• supports and is config ured for LBA addressing or for ext ended

CHS addressing,

• contains a specialized drive controller,

• runs BIOS-translatio n softwar e.

Seagate provides a BIOS-translation program, Ontrack Disk Manager, with the Marathon 810. This software not only allows older computers to access the full capacity of the drive, but can be used to rapidly partition and format the drive, even on newer computers that do not require BIO S-tran slation software .

6 Marath on 810 In sta llation Gu ide, Febr uar y 1996 Before yo u can ru n the Disk Man ager sof tware you mus t tr ansfer

it from your new hard disc onto a blank, bootable diske tte in drive A of your comput er (the prog ram can only be run from drive A) .

Creating a blank bootable diskette

1. Boot your compu ter us ing a b oo t ab le DO S sy stem diskette

or bootable hard drive that contains the DOS program FORMAT.COM.

Note. You must use a single version of DOS throughout the

installation and configu ration pro cess .

2. Type format a: /s th en pre ss

ENTER.

3. Follow the instructions on t he screen: Insert a new 1.4-Mbyte diskette into drive A, and then press ENTER. The formatting process may take several minutes.

Transferring the Disk Manager software

Note. Before you can tran sfer your Disk Manage r software , you

must set all jumpers, attach all cables, and mount your drive in the com puter , as descr ibed o n pages 2 through 5.

1. Reboot your computer using the blank, bootable diskette on which you plan to store the Disk Manager software.

2. Run your computer’s system setup program (sometimes called BIOS or CMOS setup). See your compute r or motherboard manual for system-s pecif ic instru ction s.

3. Within the system setup program, configure your new hard drive as Drive Type 2, or enter the following values for a user-definable drive type: 615 cylinders, 4 heads, and 17 sector s p er tra c k.

Note. These settings are temporary. They allow you to access

the drive-suppor t sof twar e on your new hard disc .

Marathon 810 Ins tallat ion Guide , Februar y 1996 7

4. Reboot your computer again using the blank, bootable diskette.

5. You should now be able to access the software on your new

hard disc. If your new hard d rive is driv e C, ty pe c:\seamove to transfer the disc support software. Use a different drive letter if necessary.

The SEAMOVE program transf ers the drive-suppor t files from your new hard disc t o your blank , bootable d iskette in drive A. After all the files have been transferred, SEAMOVE deletes all the files from the hard drive, along with the temporary partition that held them . You must then run Disk Man ager from your bootable software disket te to access the full capacity of your drive.

Configuring you r system BIOS

1. Restart your computer (again!) from a bootable diskett e, and

enter your system set up pro gra m as describe d prev io usly.

2. Within the system setup program , make sur e that the c orr ect drive type is listed for each ATA hard drive in yo ur com put er. Some newer computers can automatically determine drive-

Auto

type characteristics if you select the If your computer does not provide this option, you must manually enter the number of

per tr ac k

Cylinders 1,571 Heads 16 Sectors per track 63 Total sectors 1,583,568 Bytes per sector 512 Capacity 810.7 million bytes

for your new drive, as shown in the table below.

cylinders, heads

drive-type setting.

and

sectors

+ 19 hidden pages