Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate
Technology LLC in the United States and/or other countries. Momentus, SeagateSeaBOARD, SeaFONE, SeaTDD, and SeaTools are either trademarks or registered trademarks of Seagate Te chnolog y LLC or one of it s af filiate d comp a nies in the United States a nd/
or other countries. All other trademarks or registered trademarks are the property of their
respective owners.
One gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion
bytes when referring to hard drive capacity. Accessible capacity may vary depending on
operating environment and formatting. Quantitative usage examples for various applications
are for illustrative p urpo ses. Actual quan tities w ill vary based on vari ou s factors, including fi le
size, file format, features and application software. Seagate reserves the right to change,
without notice, product offerings or specifications.
• State-of-the-art cache and on-the-fly error-correction algorithms.
• Full-track multiple-sector transfer capability without local processor intervention.
• 800 Gs nonoperating shock and 250 Gs operating shock.
• SeaTools™ diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
• The 3D Defense S ystem ™, which i nclude s Drive D efen se, Dat a Defe nse, and Diagnostic Defense , of fers the
industry’s most comprehensive protection for disc drives.
• Support for S.M.A.R.T. drive monitoring and reporting.
• Support for Read Multiple and Write Multiple commands.
• Support for autodetection of master/slave drives that use cable select (CSEL).
®
1.1System requirements
The following hardware and software is required to use these drives.
Host system requirements:
• Windows XP with Service Pack 2 (or later) when utilizing the Windows Drive Trust API.
• System/BIOS that supports ATA Security commands.
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Momentus 5400 FDE Product Manual, Rev. C
1.2About Momentus 5400 FD E disc drives
The Momentus 5400 FDE contains drive trust technology providing Full-Disc Encryption (FDE) using proven
Triple DES (TDES) data encryption and decryption.
Feature list
• Automatically encrypts (and decrypts) all data on the drive
• Operations are performed with no measured performance loss
• All user data is encrypted on write operations and decrypted on read operations
Benefits
• Drive-level protection of data
• Drives that are stolen, taken out of service, or re-purposed remain fully protected
• Near instantaneous disposal and re-purposing of the drive (ensures that data from previous user is not
accessible by the new drive owner)
• Able to be deployed within a trusted computing environment
The drive encrypts every write operation and decrypts every read operation without user intervention. The
encryption and decryption is done on the drive itself, so there is a near-zero performance impact when the
drive writes and re ads dat a. T he pe rfor mance -opt i mized en crypti on and de cryption engine performs at the ATA
interface speed.
The purpose of full-disc encryption is to protect the dat a store d on the drive in the even t that the host system is
lost or stolen. This assures the system owner that if their system is lost or stolen, their data will not be accessible without the correct credentials.
Having the encryption/decryption on the drive also provides the highest level of security for data because all
data, including the boot sector bytes, operating system, temp and even the swap files are encrypted at the
drive level.
The Momentus 5400 FDE contains two security interfaces:
1. The ATA Security Interface
This interface is provided for compatibility with the existing ATA Security Command Set. The ATA Security
Interface is active upon shipment and ready for use.
2. The Drive Trust Security Interface
This interface is provided to enable a robust enterprise-level security and management policy. Use of the
Drive Tr ust S ecuri ty Inte rface req uires additi on al sof twar e to mana ge t he D rive Trust interface . Please co ntact your system or software provider for more details.
1.2.1Drive state upon shipment
Upon shipment from the Seagate factory, the ATA Security Interface is enabled and functioning. The following
is the detailed state of the drive upon shipment.
• Full Disc Encryption (FDE) is active and functioning. All user data is encrypted on write and decrypted on
read.
• The user interface to the drive is active and all read and write commands are allowed.
• The ATA user password is null (no value).
• The ATA master password is set to the Security ID (SID).
• ATA Security is set to the unlocked state. No password is required to access the drive.
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Momentus 5400 FDE Product Manual, Rev. C
3
The Momentus 5400 FDE drive may be integrated into the computer system in the same way you would integrate a non-FDE Momentus drive.
The encryption key is enabled and operational when the drive leaves the Seagate factory. No user id is
required to access the drive, so the data on the drive is accessible to anyone possessing the drive. The drive
will encrypt data without a user id.
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Momentus 5400 FDE Product Manual, Rev. C
5
2.0Drive specifications
Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal
power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate
ST9120826A, ST9100826A , ST980821 A, ST9608 14A, and ST940811A mod el drive s.
2.1Specification summary
The specifications listed in this table are for quick reference. For details on specification measurement or
definition, see the appropriate section of this manual.
5 years on distribution units.
T o determine the warranty for a specific drive, use a web browser to access the following web
Warranty
*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment
and formatting.
**During periods of drive idle, some offline activity may occur, according to the S.M.A.R.T. specification, which may increase acoustic and
power to operational levels.
***Typical notebooks will pull power to th e drive when ente ring S3 and S4; while in the S3 and S4 states, dr ive sleep and drive standby
modes will not contribute to battery power consumption.
page:
www.seagate.com/support/service/
From this page, click on the “Verify Your Warranty” link. You will be asked to provide the drive
serial number, model number (or part number) and country of purchase. The system will display the warranty information for your drive.
2.2Fo rm a tte d ca pacity
ModelFormatted capacity*Guaranteed sectors Bytes per sector
*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment
and formatting.
2.3Default logical geom etry
CylindersRead/write headsSectors per track
16,3831663
LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1,
where n is the number of guaranteed sectors as defined above.
InterfaceParallel ATA
Recording methodRLL 0,11
Recording density BPI (bits/inch typical)778,000
Track density TPI (tracks/inch typical)126,000
Areal density (Gbits/inch2 max)98.2
Spindle speed (RPM) (± 0.2%)5,400
Internal data-transfer rate OD (Mbytes/sec max)42
I/O data-transfer rate (Mbytes/sec max)100 (Ultra DMA mode 5)
Interleave1:1
Cache buffer8 Mbytes (8,192 kbytes)
2.6Physical characteristics
Height(mm)
(inches)
Width(mm)
(inches)
Length(mm)
(inches)
Typical weight(grams)
(pounds)
9.5 +/–0.2
0.374 +/–0.008
69.85 +/–0.25
2.750 +/–0.010
100.2 +/–0.25
3.945 +/–0.010
100
0.22
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9
2.7Seek tim e
Seek measurem ent s a re t ake n wi th nom inal po w er a t 25 °C amb ient temperature. All tim es a re m easu red using
drive diagnostics. The specifications below are defined as follows:
• Track-to-track seek time is an average of all possible single-track seeks in both directions.
• Average seek time is a true statistical random average of at least 5,000 measurements of seeks between
random tracks, less overhead.
T yp ical seek times (msec)*Read Write
Track-to-track1.01.5
Average12.514.5
Full-stroke22.024.0
Average latency5.565.56
*Measured in performance mode
Note.These driv es ar e d es ig ne d t o con si sten tl y me et th e s ee k t imes re pre se nted in th i s m anual . Phy si cal se ek s,
regardless of mode (such as track-to-track and average), are expected to meet or exceed the noted values.
However, due to the manner in which these drives are formatted, benchmark tests that include command
overhead or measure logical seeks may produce results that vary from these specifications.
2.8Tim e to ready
Time to readyTypical
Power-on to Ready (sec)3.58.0
St andby to Ready (sec)3.08.0
Max @ 25°C
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2.9Power specifications
The drive receives DC power (+5V) through the interface connector.
2.9.1Power consumption
Power requirements for the drives are listed in the table on page 10. Typical power measurements are based
on an average of drives tested, under nominal conditions, at 25°C ambient temperature.
• Spinup power
Spinup power is measured from the time of power-on to the time that the drive spindle re aches operating speed.
• Seek mode
During seek mod e, the read /write actuator arm move s toward a spe cific positi on on the d isc surface and does
not execute a read or write operati on. Servo ele ctronics ar e acti ve. Seek mode power is mea sure d based on
three random seek operations every 100 msecs. This mode is not typical.
• Read/write power and current
Read/write power is measured with the heads on track, based on three 63 sector read or write operations
every 100 msecs.
• Idle mode power*
Idle mode power is measured with the drive up to speed, with servo electronics active and with the heads in
a random track location.
• Standby mode
During Standby mode, the drive accepts commands, but the drive is not spinning, and the servo and read/
write electronics are in power-down model
T a ble 2: DC power
Power di s s ipation+5V average (25° C)
Spinup (typical)1.0 amps
Seek2.00 watt s
Read2.50 watts
Write2.50 wat t s
Idle, performance mode*1.90 watts
Idle, active*1.70 watts
Idle, low power mode*1.40 watts
Standby0.96 watts
Sleep0.96 watts
*During periods of drive i dle, some offl ine activity may occur acc ording to the S. M.A.R.T. speci fica tion, which may i ncrease acoust ic and
power to operational levels.
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11
2.9.1.1Typical current profile
Figure 5. Typical 5V startup and operation current profile
2.9.2Conducted noise
Input noise ripple is measured at the host system power supply across an equivalent 15-ohm resistive load on
the +5 volt line.
Using 5-volt power, the drive is expected to operate with a maximum of 100 mV peak-to-peak square-wave
injected noise at up to 10 MHz.
Note. Equivalent resistance is calculated b y dividing the nom inal volta ge by the typical RM S read/w rite curr ent.
2.9.3Voltage tolerance
Voltage tolerance (including noise):
5V ± 5%
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2.9.4Power-manag eme nt modes
The drive provides programmable power management to provide greater energy efficiency. In most systems,
you can control power management through the system setup program. The drive features the following
power-management modes:
Table 3: Power management modes
Power modesHeadsSpindleBuffer
Active (operating)TrackingRotatingFull power
Idle, performanceTrackingRotatingSelf refresh—low power
Idle, activeFloatingRotatingSelf refresh—low power
Idle, low powerParkedRotatingSelf refresh—low power
StandbyParkedStoppedSelf refresh—low power
SleepParkedStoppedSelf refresh—low power
• Active mode
The drive is in Active mode during the read/write and seek operations.
• Idle mode
The buffer remains en abled in performance mode, and the dr ive accepts al l com mand s and ret urns to A ctive
mode any time disc access is necessary.
• Standby mode
The drive enters Standby mode when the host sends a Standby Immediat e c omma nd. If the ho st has set the
standby timer, the drive can also enter Standby mode automatically after the drive has been inactive for a
specifiable length of time. The standby tim er delay is established using a Standby or Idle command. In Sta ndby
mode, thedrive buffer is in Self Refresh Low Power mode, the heads are parked and the spindle is at rest.
The drive accepts all commands and returns to Active mode any time disc access is necessary.
• Sleep mode
The drive enter s S leep m ode after rece iv ing a Slee p com man d fro m th e ho st. In Sl eep mod e, th e dr ive buffer
is in Self Refresh Low Power mode, the heads are parked and the spindle is at rest. The drive leaves Sleep
mode after it receives a Hard Reset or Soft Reset from the host. After receiving a reset, the drive exits Sleep
mode and enters Standby mode with all current translation parameters intact.
• Idle and Standby timers
Each time the drive performs an Active function (read, write or seek), the standby timer is reinitialized and
begins counting down from its specified dela y times to zero. If the standby tim er reaches zero bef ore any drive
activity is required, the drive makes a transition to Standby mode. In both Idle and Standby mode, the drive
accepts all commands and returns to Active mode when disc access is necessary.
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2.10Environmental specifications
2.10.1Ambient temperature
Ambient temperature is defined as the temperature of the environment immediately surrounding the drive.
Actual drive case temperature should not exceed65°C (149°F) within the operating ambient conditions.
Above 1,000 feet (305 meters), the maximum temperature is derated linearly by 1°C every 1000 feet.
Operating5° to 55°C (41° to 131°F)
Nonoperating–40° to 70°C (–40° to 158°F)
2.10.2Temperature gradient
Operating20°C per hour (68°F per hour max), without condensation
Nonoperating30°C per hour (86°F per hour max), without condensation
2.10.3Humidity
2.10.3.1Relative humidity
Operating 5% to 90% noncondensing (30% per hour max)
Nonoperating 5% to 95% noncondensing (30% per hour max)
2.10.3.2Wet bulb temperature
Operating 30°C (86°F max)
Nonoperating 40°C (104°F max)
2.10.4Altitude
Operating–304.8 m to 3,048 m (–1,000 ft to 10,000 ft)
Nonoperating–304.8 m to 12,192 m (–1,000 ft to 40,000 ft)
2.10.5Shock
All shock specifications assume that the drive is mounted securely with the input shock applied at the drive
mounting screws. Shock may be applied in the X, Y or Z axis.
2.10.5.1Operating shock
These drives comply with the performance levels specified in this document when subjected to a maximum
operating shock of 250 Gs based on half-sine shock pulses of 2 msec. Shocks should not be repeated more
than two times per second.
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2.10.5.2Nonoperatin g sho ck
The nonoperating shock level that the drive can experience without incurring physical damage or degradation
in performance when subsequently put into operation is 80 0 Gs based o n a nonr epetitive hal f-sine shock pulse
of 2 msec duration.
The nonoperating shock level that the drive can experience without incurring physical damage or degradation
in performance when subsequently put into operation is 90 0 Gs based o n a nonr epetitive hal f-sine shock pulse
of 1 msec duration.
The nonoperating shock level that the drive can experience without incurring physical damage or degradation
in performance when subsequently put into operation is 40 0 Gs based o n a nonr epetitive hal f-sine shock pulse
of 0.5 msec duration.
2.10.6Vibration
All vibration specifications assume that the drive is mounted securely with the input vibration applied at the
drive mounting screws. Vibration may be applied in the X, Y or Z axis.
2.10.6.1Operating vibration
The following table lists the maximum vibration levels that the drive may experience while meeting the performance standards specified in this document.
5–500 Hz1.0 Gs (0 to peak). Max displacement may apply below 10 Hz.
2.10.6.2Nonoperatin g vibr ati on
The following table lists the maximum nonoperating vibration that the drive may experience without incurring
physical damage or degradation in performance when subsequently put into operation.
5–500 Hz5.0 Gs (0 to peak). Max displacement may apply below 22 Hz.
2.11Acoustics
Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All measurements are consistent with ISO document 7779. Sound power measurements are taken under essentially
free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward.
Note.For seek mode tests, the drive is placed in seek mode only. The number of seeks per second is
defined by the following equation:
(Number of seeks per second = 0.4 / (average latency + average access time)
Table 4: Drive level acoustics
Idle*Performance Seek
2.4 bels (typ)
2.6 bels (max)
*Duri ng pe riods of driv e idl e, some off lin e a c tivit y ma y occu r ac cord in g t o t he S.M .A. R. T. speci fic ation , w hich may increase acou s tic an d
power to operational levels.
2.9 bels (typ)
3.1 bels (max)
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2.12Electromagnetic immunity
When properly installed in a representative host system, the drive operates without errors or degradation in
performance when subjected to the radio frequency (RF) environments defined in the following table:
600,000 software-controlled power on/off cycles
20,000 hard power on/off cycles
600,000 software-controlled power on/off cycles
20,000 hard power on/off cycles
Important: When returning a drive for warranty support, if possible, you should
provide the valid ATA Master password, or return the drive in the Security Erased
state with the User Data Area accessible.
If these recommendations are not followed, Seagate cannot access the drive to
perform failure analysis to verify your warranty claim.
To determine the warranty for a specific drive, use a web browser to access the
following web page:
www.seagate.com/support/service/
From this page, click on the “Verify Your Warranty” link. You will be asked to pro-
vide the drive serial number, model number (or part number) and country of purchase. The system will display the warranty information for your drive.
2.14Agency certification
2.14.1Safety certification
The drives are recognized in accordance with UL 1950 and CSA C22.2 (950) and meet all applicable sections
of IEC950 and EN 60950 as tested by TUV North America.
2.14.2Electromagn etic compatibility
Hard drives that displ ay th e CE mark com pl y wit h the Euro pean Union (EU) requirements specified in the Elec tromagnetic Compatibility Directive (89/336/EEC). Testing is performed to the levels specified by the product
standards for Information Technology Equipment (ITE). Emission levels are defined by EN 55022, Class B and
the immunity levels are defined by EN 55024.
Seagate uses an inde pend ent laboratory to confirm compl ian ce with the EC directives specified i n t he pr evious
paragraph. Drives are teste d in representa tive end-user systems. Although CE-marked Seagate drives comply
with the directives when used in the test systems, we cannot guarantee that all systems will comply with the
directives. The drive is designed for operation inside a properly designed enclosure, with properly shielded I/O
cable (if necessary) and terminators on all unused I/O ports. Computer manufacturers and system integrators
should confirm EMC compliance and provide CE marking for their products.
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Korean RRL
If these drives have the Korea Ministry of Information and Communication (MIC) logo, they comply with paragraph 1 of Article 11 of the Electromagnetic Compatibility control Regulation and meet the Electromagnetic
Compatibility (EMC) Framework requirements of the Radio Research Laboratory (RRL) Ministry of Information
and Communication Republic of Korea.
These drives have been tested and com ply with the Electr omag netic Inter fere nce/E lectro magn etic Susce ptibility (EMI/EMS) for Class B products. Drives ar e tested in a representative, end-user system by a Korean-recognized lab.
• Family name: Momentus 5400.2
• Certificate numbers: E-D011-05-2395 (B)
Australian C-Tick (N176)
If these models have the C-Tick marking, they comply with the Australia/New Zealand Standard AS/NZS3548
1995 and meet the Electromagnetic Compatibility (EMC) Framework requirements of the Australian Communication Authority (ACA).
2.14.3FCC verification
These drives are intended to be cont ai ned solely w ithin a person al compute r or similar enclosu re (no t attached
as an external device ). As su ch, ea ch dr ive is co nsidere d to be a suba ssembly even when it is individually mar keted to the customer. As a subassembly, no Federal Communications Commission verification or certification
of the device is required.
Seagate Technology LLC has tested this device in enclosures as described above to ensure that the total
assembly (enclosure, disc drive, motherboard, power supply, etc.) does comply with the limits for a Class B
computing device, pursuant to Subpart J, Part 15 of the FCC rules. Operation with noncertified assemblies is
likely to result in interference to radio and television reception.
Radio and television interference. This equipment generates and uses radio frequency energy and if not
installed and used in strict accordance with the manufacturer’s instructions, may cause interference to radio
and television reception.
This equipment is designed to provide reasonable protection against such interference in a residential installation. However , there is no guarantee that interfer ence will not occur in a particular inst allation. If this equipm ent
does cause interference to radio or television, which can be determined by turning the equipment on and off,
you are encouraged to try one or more of the following corrective measures:
• Reorient the receiving antenna.
• Move the device to one side or the other of the radio or TV.
• Move the device farther away from the radio or TV.
• Plug the computer into a different outlet so that the receiver and computer are on different branch outlets.
If necessary, you should consult your dealer or an experienced radio/television technician for additional sug-
gestions. You may find helpful the following booklet prepared by the Federal Communications Commission:
How to Identify and Resolve Radio-Television Interference Problems. This booklet is available from the Superintendent of Documents, U.S. Government Printing Office, Washington, DC 20402. Refer to publication number 004-000-00345-4.
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2.15Environmental protection
Seagate designs its products to meet environmental protection requirements worldwide, including regulations
restricting certain chemica l subst ances .
European Union Restriction of Hazardous Substances (RoHS)
The European U nion Restr icti on of Hazard ous S ubst ance s (RoHS ) Dire cti ve re strict s the p resen ce of ch emic al
substances, including Lead (Pb), in electronic products effective July 2006.
A number of parts and materials in Seagate products are procured from external suppliers. We rely on the representations of our suppliers regarding the presence of RoHS substances in these parts and materials. Our
supplier contracts require compliance with our chemical substance restrictions, and our suppliers document
their compliance wi th our re quire ment s by providing material conte nt declar ations for al l par ts an d mater ial s for
the disc drives documented in this publication. Current supplier declarations include disclosure of the inclusion
of any RoHS-regulated substance in such parts or materials.
Seagate also has internal system s in place to en sure ongoing complian ce with the RoHS Directive and all laws
and regulations which restrict chemical conte nt in electron ic produ cts. T hese system s include sta ndar d oper ating procedures that ensure that restricted substances are not utilized in our manufacturing operations, laboratory analytical validation testing, and an internal auditing process to ensure that all standard operating
procedures are complied with.
2.16Corrosive environment
Seagate electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to
light industrial environments containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM
B845. However, this accelerated testing cannot duplicate every potential application environment. Users
should use caution exposing any electronic components to uncontrolled chemical pollutants and corrosive
chemicals as electronic drive component reliability can be affected by the installation environment. The silver,
copper , nicke l and gold films used i n Seag ate pr oduct s are especi ally sen s itive to the p resen ce of sulf ide, chloride, and nitrate contaminants. Sulfur is found to be the most damaging. In addition, electronic components
should never be exposed to condensing water on the surface of the printed circuit board assembly (PCBA) or
exposed to an am bient rel at ive hum idity gr eate r th an 9 5%. Mat erial s used in cabin et fa bri cation , such as vulcanized rubber, that can outgas corrosive compounds should be minimized or eliminated. The useful life of any
electronic equipment may be extended by replacing materials near circuitry with sulfide-free alternatives.
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3.0Configuring and mounting the drive
This section contains the specifications and instructions for configuring and mounting the drive.
Momentus®5400 FDE drives can be connected to a comp uter system using a standar d ID E inte rface cable and
power connector. The host system must support the ATA pass-throug h facility to successfully use these drives.
Additionally, in the Windows environment, users not having administrator rights on their user account will be
required to load a Seagate-supplied driver.
The following operating systems support the required pass-through facilities:
• Windows XP, Service Pack 2 (and later)
• Windows 2003 Server, Service Pack 1 (and later). This OS has not been tested by Seagate.
Momentus®5400 FDE drives may be used as boot drives when used with these operating systems.
3.1Handlin g and stat ic discharge precaut ions
After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge (ESD) hazards. Observe the following standard handling and static-discharge precautions:
Caution:
• Keep the drive in the electrostatic discharge (ESD) bag until you are ready for installation to limit the drive’s
exposure to ESD.
• Before handling the drive, put on a grounded wrist strap, or ground yourself frequently by touching the metal
chassis of a computer that is plugg ed into a grounded outlet. Wear a grounded wrist strap through out the entire
installation procedure.
• Handle the drive only by its edges or frame.
• The drive is fragile—handle it with care. Do not press down on the drive top cover.
• Always rest the drive on a padded, antistatic surface until you mount it in the computer.
• Do not touch the connector pins or the printed circuit board.
• Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids
the warranty. Some factory-installed labels contain information needed to service the drive. Other labels are
used to seal out dirt and contamination.
The sole exception to this statement is for the Momentus®5400 FDE p erforated la bel which yo u should remove
and attach to the exterior of the computer system.
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3.2Jumper set tings
3.2.1Master/slave configuration
Use the options jumper block shown in Figure 6 to configure the drive for operation. This jumper block is the
4-pin header adjacent to pins 1 and 2 of the I/O signal pins. For additional information about using the Cable
select option, see Section 3.2.2.
The “Master or single drive” option is the factory default setting.
Drive is master (or single drive)
Drive is slave
Cable select
Figure 6. Jumper settings
3.2.2Cable-select option
Computers that use cable select determine the master and slave drives by selecting or deselecting pin 28,
CSEL, on the interface bus. Master and slave drives are determined by their physical position on the cable. To
enable cable select, set a jumper as shown in Figure 6. Refer to your computer manual to determine whether
your computer supports this option.
3.3Drive mounting
You can mount the drive using four screws in the side-mounting holes or four screws in the bottom-mounting
holes. See Figure 7 for drive mounting dimensions (dimensions in inches with mm in parentheses). Follow
these important mounting precautions when mounting the drive:
• Allow a minimum clearance of 0.030 inches (0.76 mm) around the entire perimeter of the drive for cooling.
• Use only M3 x 0.5 mounting screws.
• Do not overtighten the mounting screws (maximum torque: 4.0 inch-lb).
• Four (4) threads (0.080 inches) minimum screw engagement recommended.
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21
.157
(3.9878)
3.945 +/-0.010
(100.2 +/-.25)
0.490 +/- .010
(12.446 +/- .254)
.399
(10.135)
Recommended case temp.
measurement location
.374 +/- .008
(9.5 +/- .2)
inches
2X .118 (3.00)
(mm)
2.750 +/- .010
(69.85 +/- .25)
Both sides
.551
(13.99)
.551
(13.99)
3.567
(90.60)
3.567
(90.60)
Breather Hole
Do not cover
or seal.
0.673 +/- .010
(17.09 +/- .254)
2X M3 X 0.5-6H
Mounting holes
Both sides
.12 min. full thread
4X M3 X 0.5-6H
Mounting holes
.10 min. full thread
.399
(10.135)
Detail A
Detail A
Figure 7. Mounting dimensions—t op, side and end view
2.430
(61.72)
.160
(4.06)
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3.4Drive integration
The Momentus 5400 FDE may be installed in the target computer system in exactly the same way as a nonFDE Momentus drive with one optional exception regarding the label.
M
DO NOT COVER
BREATHER HOLE
This drive is manufactured by Seagate for OEM
distribution. For product information or technical
support, please contact your system OEM.
Avoid excessive shock; do not push on
top cover or remove any seal or label.
omentus
D33027
SID: XXXX XXXX XXXX XXXX XXXX
5400 FD
Product of Singapore
X-XXXX-XX-XXXX (B)
+5V TBD A
JUMPERS
MASTER
SLAVE
CABLE SEL
XXX G
MIC
®
E
B
SID: XXXX XXXX XXXX XXXX XXXX
SN: XXXXXXXX
M
omentus
5400 FD
E
Figure 8. Momentus 5400 FDE drive label example
To install the drive in the system:
1. Remove the drive from the packaging material.
2. Remove the perforated sticker portion of the drive label (optional).
3. Remove the backing from the sticker (optional).
4. Apply the sticker to the outside of the computer for future reference (optional)
5. Install the drive in the computer system.
6. Load any desired images and operating system to the drive.
7. Install other components and options.
8. Set the original Master Password to a new value (see Section 1.2.1 for information about setting the SID)
utilizing System/BIOS or third party software (optional).
No password is required to change the Master password when the drive is in the unlocked state.
The drive remains in the unlocked state until a User password is set.
After the installation procedure is complete, the computer is ready to be shipped to the customer.
Note.The manufacturer of the computer system (system integrator) does not have to enter any password.
Except for the label, the installation procedure for the Momentus 5400 FDE is exactly the same as the
Momentus 5400.2.
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Momentus 5400 FDE Product Manual, Rev. C
23
3.4.1Drive installation
Upon receipt by the consumer, the drive’s user interface is identical to a Momentus 5400.2 drive. The normal
ATA security commands are functioning and available for initialization of the password as follows:
Per normal ATA Security Commands specifications, the drive is unlocked and all ATA security commands and
all normal ATA commands may be issued.
1. Consumer accesses the computer manufacturer’s BIOS set-up screen.
2. Consumer selects option to set User Password.
After setting the User password, the drive is now under access control (locked) and will require a password
for future accesses.
3. Optional: Consumer selects the option to set the Master password from the BIOS choices.
4. Consumer exits the BIOS settings menu and continues with the boot process.
5. The BIOS enters the Security Freeze Command (F5) prior to exiting the boot sequence.
3.4.2Consumer usage
After initialization, the consumer will just need to enter their User password each time the computer is booted
according to the following description:
1. The computer system is turned on or the hardware is reset.
2. The drive reports to the BIOS that it is in the locked state per standard ATA Security Command reporting.
3. The BIOS queries the user for the password.
4. The BIOS supplies the password to the drive using the Security Unlock Command (F2).
5. The drive is unlocked and the BIOS may continue the booting process.
6. The BIOS enters the Security Freeze Lock Command (F5) prior to exiting the boot sequence.
3.5Security Erase--ATA security comm ands
The Momentus 5400 FDE provides powerful features for cryptographically erasing the drive for disposal or
repurposing. The drive uses the ATA Security Erase Prepare (F3) and ATA Security Erase (F4) commands to
perform the cryptographic erase.
3.5.1Security Thaw command
Most current laptop/n oteboo k compu ter B IOS’s issue a Freeze Lock command to the dr i ve dur ing the b oot pr ocess. This prevents issuing the ATA Security commands. To allow for secure erase, the Momentus 5400 FDE
has a new command named Security T haw (F 7). Issuing t he Security Thaw command with eithe r User or M aster password supplied will remove the Freeze Lock from the drive.
3.5.2Security Erase procedure
Using the Security Thaw command and the Security Erase commands, the drive may be cryptographically
erased according to the following procedure:
1. Consumer boots up the computer normally according to the Consumer Usage section above.
2. Consumer invokes software or BIOS option for Erase.
3. The software or BIOS queries the user for either the User or Master password.
4. The software or BIOS issues the Security Thaw command (F7) to the drive supplying the given password.
5. The drive removes the Freeze Lock--Security commands may now be issued.
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Momentus 5400 FDE Product Manual, Rev. C
6. The software or BIOS issues the Security Erase Prepare (F3) command.
7. The software or BIOS issues the Security Erase Unit (F4) command.
Select the Enhanced erase for cryptographic erase that completes in less than one second.
3.5.3Drive State after security erase
Upon completion of the erase sequence, all data is cryptographically erase and the drive has been returned to
the manufactured state as follows:
• The old encryption key is deleted.
• A new random encryption key has been created on the drive.
• Encryption function is active and functioning.
All user data is encrypted on write and decrypted on read, with the new key
• The user interface to the drive is active and all read and write commands are allowed.
• The ATA User password is reset to null (no value).
• The ATA Master password is not modified
The ATA Master password is the same value as it was before the erase.
• The ATA Security is set to the Unlocked state.
No password is required to access the drive.
The drive may now be disposed of safely, or the drive may be returned to service for another consumer following the initialization procedure defined above. Drives returned to Seagate for warranty purposes have special
requirements. See the warranty information in Section 2.13 for additional details.
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Momentus 5400 FDE Product Manual, Rev. C
25
4.0ATA interface
These drives use the industry-standard ATA task file interface that supports 16-bit data transfers. It supports
ATA programmed input/ou tput (P IO) modes 0–4 an d Ultra DMA modes 0–5. The driv e also supp ort s the use of
the IORDY signal to provide reliable high-speed data transfers.
For detailed information about the ATA interface, refer to the draft of AT Attachment with Packet Interface Extension (ATA/ATAPI-7), NCITS T13, subsequently referred to as the Draft ATA-7 Standard.
4.1ATA interface signals and connector pins
The following tab le summa rizes the sign als on the 44 -pin ATA interface connector. For a de ta iled descr ipti on of
these signals, refer to the Draft ATA-7 Standard.
The Momentus 5400 FDE is consistent with the ATA Interface implementation of the Momentus 5400.2 products with the known exceptions listed within this section (Section 4.1.1 subordinate sections).
4.1.1.1Legacy mode -- Multi-word DMA not supported
If multi-word DMA model is selected, the drive response is indeterminate, and the ATA bus will hang. Due to
this limitation, the drive will violate the DCO Set requirement in the ATA specification.
Interrupts disabled mode is entered upon setting of the nIEN bit to 1, in the Device Control Register as shown
in the ATA Specification.
Table 7: Interrupts Disabled mode nIEN bit
76543210
HOBrrrrSRSTnIEN0
Upon entry of this mode the drive will behave normally in the absence of issuance of the following user data
access commands, to the drive:
• READ/WRITE BUFFER
• READ/WRITE SECTOR
• READ/WRITE SECTOR EXT
• READ/WRITE MULTIPLE
• READ/WRITE MULTIPLE EXT
• READ/WRITE DMA
• READ/WRITE DMA EXT
If any of the identified data access commands are issued to the drive, the drive will tri-state the data bus and
the retrieved data will be indeterminate. Additionally , the drive will return indeterminate values in the sta tus register.
Upon entry into the described state, the drive will remain in this state until you power cycle the drive.
If the nIEN bit is set to 1 and none of the identified data access commands are issued, the nIEN bit may be
returned to 0 and the drive will continue with normal operation in the Interrupts Enabled mode.
4.1.1.3PIO Read -- Interrupts Enabled mode
In the Interrupts Enabled mode, the drive has limited support for the host to check the status register of the
drive while waiting for the data transfer interrupt.
If the host polls t he st atu s reg ist er, while wai ting for inter rup ts and t he dr iv e has not ye t poste d the interr upt, the
drive will tri-state the data bus. This limitation is only an issue for any host that might choose to transfer the
data prior to the DRQ bit being set. For instance, any host that reads a status of 0x20 may, based on the drive
Busy bit and Error bi t be ing clear ed, cho ose to tr ansfer the d at a, even though the DR Q bit is no t set. Thi s is not
recommended host behavior, and, if implemented, would result in undesirable results.
This limitation is not an issue for hosts that simply wait for the interrupt to be posted.
This is not believed to be an issue for hosts that check status but wait for the DRQ bit to be set.
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Momentus 5400 FDE Product Manual, Rev. C
27
4.1.1.4Device 0 only configurations
Per the ATA-ATAPI-7, Rev. 4B specification, Clause 5.16.1 (see italicized excerpt below), the specification
expects Device 0 to return the Task File Register when Device 1 is selected as follows:
In a single device configuration where Device 0 is the only device and the host selects Device 1, Device 0
shall respond as follows:
...
If the device does not im plement the PACKET Com mand feature set, a r ead of the Control Block or Comm and
Block registers, other than the Status or Altern ate Status register s, shall complete as if Device 0 w as selected.
A read of the Status or Alternate status register shall return the value 00h.
Under the described conditions, and the host selecting Device 1 in a Device 0 only configuration, the Momentus 5400 FDE will not respond for the request to Slave (Device 1) and the returned value will be indeterminate.
4.1.1.548-bit (Extended mode) Sector Count register must be written twice
Per the ATA-ATAPI-7, Rev. 4B specification, Clause 4.14:
In a device implementing the 48-bit Address feature set, the Feature register, the Sector Count register, the
LBA Low register, the LBA Mid regi ster, and the LB A High register are each a tw o-byte deep FIFO. Each time
one of these registers is written, the new content written is placed i nto the “most recent ly written” locat ion and
the previous content of the register is moved to “previous content” location.
When using the 48-bit Address feature set, the Momentus 5400 FDE assumes that the host will always write
the sector count register twice, even though the address may only require one write. Failure to write the sector
count register twice will result in the subsequent read likely hanging due to a mismatch in the sector count.
All registers identified above should always be written twice in when using the 48-bit Address Feature set.
4.1.2ATA Security policy exceptions
In the ATA Security Interface mode, the drive conforms to the ATA Security Policy, except the following desirable exceptions to implement the desired Momentus 5400 FDE behavior:
Upon execution of the Secure Erase Sequence, the drive will have the following behavior:
• All modes of Secure Erase will instantaneously delete the encryption key rendering all user data unintelligi-
ble.
• A new encryption key will be generated inside the drive replacing the previous encryption key.
• The new encryption/decryption key will be applied to the data for all subsequent writes/reads prior to the
next Secure Erate sequence.
• The User password will be cleared to a null value.
• The Master password will retain the current value per the ATA specification.
Note.On completion of this sequence, the user is assured that all sectors on the drive are unintelligible, and
the drive is returned to the default factory state. It is then immediately ready for disposal or re-purposing.
The ATA Security Erase Unit Command provides for normal and enhanced erase modes as follows:
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Momentus 5400 FDE Product Manual, Rev. C
Table 8: ATA Security Erase Unit bits
WordContent
0Control word
Bit 0Identifier0 = Compare User password
1 = Compare Master password
Bit 1Erase mode0 = Normal Erase
1 = Enhanced Erase
Bit (15:2)Reserved
1 - 16Password (32 bytes)
17 - 255Reserved
Choosing the Enhanced Erase mode will simply perform the Cryptographic Erase described above, and return
status almost immediately. This is the recommended option.
To maintain consistency with the ATA Security specification, Momentus 5400 FDE drives provide an option to
perform the Normal Erase mode.
Note.Choosing normal erase will result in the drive overwriting the entire drive, with data encrypted with the
newly generated encryption key, in addition to the Cryptographic Erase.
4.1.3Additional technical notes
Additional notes are available on the following web site:
http://www.seagate.com/support/fde
This site shows technical notes about additional new commands for FDE drives and other FDE-related infor-
mation.
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29
4.1.4Drive Trust Mode supported
Identify Page - Word 150 decimal (0x96h)- Bit 12 Identifies Drive Trust Support.
Value = 1 = Drive Trust is supported (this is a trusted drive)
Table 9: Drive Trust Identify Page
Ident ValueBIT setBitDescription
015Vendor specific
5
013Vendor specific
112Drive Trust Enabled
011Vendor specific
010Vendor specific
114Vendor specific
0
09Vendor specific
08Vendor specific
17Vendor specific
06Vendor specific
9
05Vendor specific
14Drive Trust Supported
13Vendor specific
02Vendor specific
8
01Vendor specific
00Vendor specific
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Momentus 5400 FDE Product Manual, Rev. C
4.1.5Full Disc Encryption support
Identify Page--Word 243 decimal (0xF3h)--bit 14 indicates Full Disc Encryption capability.
1 = Full Disc Encryption supported.
Table 10: Full-disc Encryption Identify Page
Ident ValueBIT setBitDescription
015Vendor specific
4
013Vendor specific
012Vendor specific
011Vendor specific
010Vendor specific
114Full-disc Encryption
0
09Vendor specific
08Vendor specific
07Vendor specific
06Vendor specific
0
05Vendor specific
04Vendor specific
03Vendor specific
02Vendor specific
0
01Vendor specific
00Vendor specific
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Momentus 5400 FDE Product Manual, Rev. C
31
4.1.6Supported ATA commands
The following table lists ATA-standard commands that the drive supports. For a detailed description of the ATA
commands, refer to the Draft ATA-7 Standard.
T a bl e 11: Support ed com ma nds
A TA Security APIDrive Trust Security API
Op
Code
5CTRUSTED RECE IV E ( P IO )ExecutableExecutableExecutableExecutableExecutable
5ETRUSTED SEND (PIO)ExecutableExecutableExecutableExecutableExecutable
E5CHECK POWER MODEExecutableExecutableExecutableExecutableExecutable
98CHECK POWER MODEExecutableExecutableExecutableExecutableExecutable
51CONFIGURE STREAMAbortedExecutableExecutableAbortedExecutable
B1DEVICE CONF IG URATIONAbortedExecutableExecutableAbortedExecutable
08DEVICE RESETExecutableExecutableExecutableExecutableExecutable
92DOWNLOA D MICROCODEAbortedAbortedAbortedAbortedAborted
90EXECUTE DEVICE
DIAGNOSTIC
E7FLUSH CACHEAbortedExecutableExecutableAbortedExecutable
EAFLUSH CA CHE EXTAbortedExecutableExecutableAbortedExecutable
PREPARE
F4SECURITY ERASE UNITExecutableExecutableAbortedAbortedAborted
F5SECURITY FREEZE LOCKAbortedExecutableExecutableAbortedAborted
F1SECURITY SET PASS-
AbortedExecutableAbortedAbortedAborted
WORD
F2SECURITY UN L O CKExecutableExecutableAbortedAbortedAborted
70SEEKExecutableExecutableExecutableExecutableExecutable
91SET DRIVE PARAMETERSExecutableExecutableExecutableExecutableExecutable
EFSET FEATURESExecutableExecutableExecutableExecutableExecutable
F9
H
F9H / 00
F9H / 01
F9H / 02
SET MAX ADDRESSAbortedExecutableExecutableAbortedExecutable
SET MAX ADDRESS EXTAbortedExecutableExecutableAbortedExecutable
H
SET MAX SET
H
PASSWORD
SET MAX LOCKAbortedExecutableExecutableAbortedExecutable
H
AbortedExecutableExecutableAbortedExecutable
F9H / 04
SET MAX FREEZE LOCKAbortedExecutableExecutableAbortedExecutable
H
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Momentus 5400 FDE Product Manual, Rev. C
33
T a bl e 11: Support ed com ma nds
ATA Security APIDrive Trust Security API
Op
CodeCommandLockedUnlockedFrozen
F9H / 03
SET MAX UNLOCKAbortedExecutableExecutableAbortedExecutable
H
Secure
State
Authenticated
State
C6SET MULTIP L E MODEExecutableExecutableExecutableExecutableExecutable
E6SLEEPExecutableExecutableExecutableExecutableExecutable
99SLEEPExecutableExecutableExecutableExecutableExecutable
B0H / D9HSMART DISABLE
The Identify Device command (command code ECH) transfers information about the drive to the host following
power up. The data is organized as a single 512-byte block of data. All reserved bits or words should be set to
zero. Parameters listed with an “x” are drive-specific or vary with the state of the drive. See Section 2.0 on
page 5 for default parameter settings.
The following commands cont ain drive-specific features that may not be include d in the Draf t AT A-7 Standar d.
WordDescriptionValue
0Configuration information:
0C5A
• Bit 15: 0 = ATA; 1 = ATAPI
• Bit 7: removable media
• Bit 6: removable controller
• Bit 0: reserved
1Number of logical cylinders16,383
2ATA-reserved0000
H
3Number of logical heads16
4Retired0000
5Retired0000
6Number of logical sectors per logical track: 63003F
7–9Retired0000
47(Bits 7–0) Maximum sectors per interrupt on Read multiple and
Write multiple (16)
48Reserved0000
49Standard Standby timer, IORDY supported and may be disabled2F00
50ATA-reserved4000
51PIO data- transfer cycle timing mode0200
52Retired0200
53Words 54–58, 64–70 and 88 are valid0007
54Number of current logical cylinders xxxx
55Number of current logical heads xxxx
56Number of current logical sectors per logical trackxxxx
57–58C urrent capac ity in sectorsxxxx
8001
H
H
H
H
H
H
H
H
H
H
H
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Momentus 5400 FDE Product Manual, Rev. C
WordDescriptionValue
59Number of sectors transferred during a Read Multiple or Write
xxxx
Multiple command
60–61Total number of user-addressable LBA sectors available
ST94081 1A = 78,140,160
62Retired0000
63Multiword DMA active and modes supported (see note following
xx00
this table)
64Advanced PIO modes supported (modes 3 and 4 supported)0003
65Minimum multiword DMA transfer cycle time per word (120
0078
nsec)
66Recommended multiword DMA transfer cycle time per word
0078
(120 nsec)
67Minimum PIO cycle time without IORDY flow control (240 nsec)00F0
68Minimum PIO cycle time with IORDY flow control (120 nsec) 0078
69–74ATA-reserved0000
75Queue depth0000
76–79ATA-reserved0000
80Major version number007E
81Minor version number001B
82Command sets supported346B
83Command sets supported7D09
84Command sets support extension4003
85Command sets enabled34xx
86Command sets enabled3xxx
87Command sets enable extension4003
88Ultra DMA support and current mode
xx3F
(see note following this table)
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
H
89Security erase time0000
90Enhanced security erase time0000
91Advanced power management value8080
92Master password revision codeFFFE
93Hardware reset value (see description following this table)xxxx
94Auto acoustic management settingxxxx
95–127ATA-reserved0000
128Security status0001
129–149Seagate-reservedxxxx
H
H
H
H
H
H
H
H
H
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Momentus 5400 FDE Product Manual, Rev. C
37
WordDescriptionValue
150Drive T rus t Identify5098
151–159Seagate-reservedxxxx
160–242ATA-reserved0000
243Disk Encryption Supported4000
244–254ATA-reserved0000
255Integrity wordxxA5
H
H
H
H
H
H
Note.See the bit descriptions below for words 63, 88, 93 and 94 of the Identify Drive data.
Description (if bit is set to 1)
BitWord 63
BitWord 88
0Ultra DMA mode 0 is supported.
1Ultra DMA mode 1 is supported.
2Ultra DMA mode 2 is supported.
3Ultra DMA mode 3 is supported.
4Ultra DMA mode 4 is supported.
8Ultra DMA mode 0 is currently active.
9Ultra DMA mode 1 is currently active.
10Ultra DMA mode 2 is currently active.
11Ultra DMA mode 3 is currently active.
12Ultra DMA mode 4 is currently active.
13Ultra DMA mode 5 is currently active.
This command con trols the implement ation of var ious features that the dr iv e sup port s. When the drive receives
this command, it sets BSY, checks the contents of the Features register, clears BSY and generates an interrupt. If the value in the register does not represent a feature that the drive supports, the command is aborted.
Power-on default has the read look-ahead and write caching features enabled. The acceptable values for the
Features register are defined as follows:
Table 12: Features register values
02
03
05
55
82
AA
F1
Enable write cache (default).
H
Set transfer mode (based on value in Sector Count register).
Set PIO mode to default (PIO mode 2).
Set PIO mode to default and disable IORDY (PIO mode 2).
PIO mode 0
PIO mode 1
PIO mode 2
PIO mode 3
PIO mode 4 (default)
Abort, note supported
Abort, note supported
Abort, note supported
Ultra DMA mode 0
Ultra DMA mode 1
Ultra DMA mode 2
Ultra DMA mode 3
Ultra DMA mode 4
Ultra DMA mode 5
Note.At power-on or after a hardware or software reset the default values of the features are as indicated
above.
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5.0Compatibility summary
5.1Installation considerations
Many of today’s mobile com puter s have bee n design ed to make it possible for the end user to rep lace the ha rd
drive. Refer to your system’s user manual for the location of the hard drive compartment and the specific
instructions regarding replacement. Refer to your system manufacturer’s support website for the most up-todate information. Read and follow all instructions regarding the proper steps to be taken when replacing the
system hard drive. Some mobile systems are sealed and require specialized tools to gain access to the hard
drive. Special training or tools may be needed to service some mobile computers. In some cases, opening the
case may void your warranty. Consult your system documentation. Seagate recommends taking your system
to an authorized service technician to replace your hard drive.
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Momentus 5400 FDE Product Manual, Rev. C
System Compatibility
Seagate Product Assurance has tested Momentus drives in the systems listed in Table 13. Testing included
multiple BIOS versions and op erating systems. This testing was done to d emon strate comp a tibilit y with va rious
hardware and software configurations. Hardware and software combinations, other than those tested, may
also be compatible with this drive.
T a ble 13: T e sted system s
Acer Aspire 2000
Client Pro 345E
Compaq NX9500
Compaq D315
Compaq E -6000
Dimension GX400
Dimension 4100
Dimension 4100 XPSZ
Dimension 4400
Dimension 4500S
Dimension 4600
Dimension 8100
Dimension 8200
Dimension 8250
Dimension 8300
Dimension XPS
Gigabyte GA-8SIML
Gigabyte GA-8SR533
HP/Compaq NX7000
HP D330
HP D330 MT
HP D330 UT
HP D530
HP D530 CMT
HP D530 SFF
HP D530 USDT
IBM R50
IBM R50P
IBM XNote
Imedia 7150(Discovery)
Inspiron 8100
Inspiron 1150
Inspiron 2650
Inspiron 300M
Inspiron 5100
Inspiron 5150
Inspiron 600M
Inspiron 8600
Inspiron 9100
Inspiron XPS
Intel 845GBV
Intel SPRINGDALE-G
JIA HE H150
Latitude 100L
Latitude 8600
Latitude D400
Latitude D505
Latitude D600
Latitude D800
Latitude X300
The following list indicates the types of BIOS Seagate tested during the compatibility testing process. The list
highlights the major BIOS manufacturers. Individual systems contain variations of these BIOS versions and
were tested with regard to their implementation in the individual systems.
This list indicates the types of Operating Systems Seagate tested during the compatibility testing process and
highlights the major OS manufacturers. Several variations of the major operating systems have been tested.
Table 15: Operating systems tested
ManufacturerVersion/Release
MicrosoftWindows Server 2003 (Compatibility evaluated, but not tested)
MicrosoftWindows XP, XP Pro, XP Home (Service Pack 2) (multiple languages)
5.4Compatibility test configurations
The Momentus drives have been tested to demonstrate compliance in both the master drive and slave drive
positions, including master and slave selection via the cable select feature. These tests are performed to
ensure functionality to the ATA/ATAPI-7 specification. Seagate design and testing are constantly evolving to
match the evolution of the ATA/ATAPI specifications. Momentus drives should be expected to be largely compliant to the emerging ATA/ATAPI-8 specification.
Notes exceptions to the specifications for the Momentus 5400 FDE are listed in the ATA Interface Section
above.
5.5Software utilities
The following is a brief overview of a some of the Seagate utilities used during the Seagate competitive analysis process.
The Seagate Sea Tools application is an exclusi ve d isc driv e diagn ostic sof tw ar e de signed to tr oublesh oot most
hard drive issues. Desktop edition works with most ATA, SATA, or SCSI drives in desktop systems and has a
98 percent accuracy rate.
The Seagate DiscWizard™ application simplifies the installation of disc drives. This software also overcomes
many system BIOS and operatin g system limi ta tions tha t can co mplicate the inst allatio n of high er-cap acity ATA
(IDE) interface drives.
This is a list of some of the third party utilities used in the testing process.
Seagate does not supply passwor d manag emen t softw a re. Thir d pa rty sof tware supp ort for secur ity featur es is
available. For the latest list of available software, please refer to the following web site:
http://www.seagate.com/support/fde
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43
6.0Seagate Technology support services
Internet
For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is
available 24 hours daily by email for your questions.
Presales Support:
Presales@Seagate.com
T e chn i cal Supp or t:
DiscSupport@Seagate.com
Warranty Support:
http://www.seagate.com/support/service/index.html
mySeagate
my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides
self-service access to critical applications, personalized content and the tools that allow our partners to
manage their Seagate account functions. Submit pricing requests, orders and returns through a single,
password-protected Web interface-anytime, anywhere in the world.
spp.seagate.com
spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You
may register for customiz e d communi cation s that ar e not ava ila ble on the web. The s e communi catio ns cont ai n
product launch, EOL, pricing, promotions and other channel-related information. To learn more about the
benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.
Seagate Service Centers
Presales Support
Our Presales Support staff can help you determine which Seagate products are best suited for your specific
application or computer system, as well as product availability and compatibility.
Technical Support
Seagate technical support is available to assist you online at support.seagate.com or through one of our call
centers. Have your system configuration information and your “ST” model number available.
SeaTDD™ (+1-405-324-3655) is a telecommunications device for the deaf (TDD). You can send questions or
comments 24 hours daily and exchange messages with a technical support specialist during normal business
hours for the call center in your region.
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Customer Service Operations
Warranty Service
Seagate offer s worldwi de custom er supp ort for Seagate pro duct s . Seagate distr i butors, OEM s and other direct
customers should contact their Seagate Customer Service Operations (CSO) representative for warrantyrelated issues. Resellers or end users of drive products should contact their place of purchase or Seagate
warranty service for assistance. Have your serial number and model or part number available.
Data Recove ry Services
Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery
services labs are currently located throughout the world. . Additional information, including an online request
form and data loss prevention resources, is available at http://services.seagate.com/index.aspx
Authorized Service Centers
Seagate Service Centers are available on a global basis for the return of defective products. Contact your
customer support representative for the location nearest you.
USA/Canada/Latin America support services
For an extensive list of telephone numbers to technical support, presales and warranty service in USA/
Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.
Global Customer Support
Presales, Technical, and Warranty Support
Call CenterToll-freeDirect dial
USA, Canada,
and Mexico1-800-SEAGATE+1-405-324-4700
Data Recovery Services
Call CenterToll-freeDirect dialFAX
USA, Canada, 1-800-475-01435+1-905-474-21621-800-475-0158
and Mexico+1-905-474-2459
Europe, the Middle East and Africa Support Services
For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the
Middle East and Africa, go to the "Contact Us" page on www.seagate.com.
Asia/Pacific Support Services
For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific,
go to the "Contact Us" page on www.seagate.com.
Page 51
Momentus 5400 FDE Product Manual, Rev. C
45
Index
Numerics
3D Defense System 1
A
acoustics 14
Active mode 12
AFR 16
agency certification (regulatory) 16
altitude 13
ambient conditions 5
ambient temperature 9, 13
Annualized Failure Rate 16
areal density 8
ATA interface 25
ATA-standard commands 31
Australian C-Tick 17
autodetection 1
average seek time 9
B
BIOS manufacturers 40
BPI 8
buffer 1, 8
burst 1
C
cable select 1
cable-select option 20
cache 1, 8
case temperature 13
CE mark 16
certification 16
chemical substances 18
commands 31
compatibility 40
compatibility summary 39
compatibility test configurations 41
compliance 16
conducted noise 11
conducted RF immunity 15
configuring the drive 19
connector pins 25
Corrosive environmen t 18
CSA C22.2 (950) 16
CSEL 20
C-Tick 17
current profile 11
cycles 16
D
Data Defense 1
data-transfer rates 1
DC power 10
demonstrate complian ce 41
density 8
Diagnostic Defense 1
diagnostic software 1
discs 7
dissipation 10
Drive Defense 1
drive diagnostics 9
drive monitoring 1
drive self-test 1
E
electrical fast transient 15
electromagnetic compatibility 16
Electromagnetic Compatibility Directive 16
electromagnetic immunity 15
electrostatic discharge 15
EMC compliance 16
EN 60950 16
enclosures 17
Environmental protection 18
environmental specification s 13
error-correction algorithms 1
errors 16
European Union 16
European Union Restriction of Hazardous Substanc-
es 18
F
FCC verification 17
Features register 38
formatted capacity 7
frequency 15
master/slave 1
Master/slave configuration 20
maximum temperature 13
modes 25
monitoring 1
mounting the drive 19, 20
N
nIEN bit 26
noise 11
nominal power 5
nonoperating shock 14
nonoperating vibration 14
nonrecoverable read errors 16
O
operating shock 13
operating system 40
operating vibration 14
OS manufacturers 41
P
physical characteristics 8
physical organization 7
pins 25
PIO 25
power consumption 10
power dissipation 10
power frequency h-field immunity 15
power management 12
power on/off cycles 16
power specifications 10
power-management modes 12
Power-on to Ready 9
precautions 20
programmable power management 12
R
radiated RF immunity 15
radio and television interference 17
radio frequency (RF) 15
random track location 10
read errors 16
Read Multiple 1
read/write heads 7
read/write power and current 10
recording and interface technology 8
recording density 8
recording heads 1
recording method 8
register 38
relative humidity 13
reliability 16
resistance 11
RF 15
RoHS 18
Standby to Ready 9
static-discharge precautions 19
subassembly 17
support services 43
surge immunity 15
T
technical support services 43
temperature 13
temperature gradient 13
third party utilities 41
time to ready 9
timers 12
TMR 1
track density 8
track-to-track seek time 9
TUV North America 16
U
UL 1950 16
V
vibration 14
voltage 11
voltage dips, interrupts 15
voltage tolerance 11