in the United States and/or other countries. Savvio, SeaTools and SeaTDD are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or
other countries. All other trademarks or registered trademarks are the property of their respective owners.
One gigabyte, or GB, equals one billion bytes when referring to hard drive capacity. Accessible capacity
may vary depending on operating environment and formatting. Quantitative usage examples for various
applications are for illustrative purposes. Actual quantities will vary based on various factors, including file
size, file format, features and application software. Seagate reserves the right to change, without notice,
product offerings or specifications.
This manual describes Seagate Technology® LLC, Savvio® SAS (Serial Attached SCSI) disc drives.
Savvio drives support the SAS Protocol specifications to the extent described in this manual. The SAS Inter-
face Manual (part number 100293071) describes the general SAS characteristics of this and other Seagate
SAS drives.
Figure 1. Savvio family disc drive
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3
2.0Applicable standards and reference documentation
The drive has been d evelope d as a system p eriphe ral to the hig hest st and ards of desig n and constru c tion. The
drive depends on its host equipment to provide adequate power and environment for optimum performance
and compliance with applicable industry and governmental regulations. Special attention must be given in the
areas of safety, power distribution, shielding, audible noise control, and temperature regulation. In particular,
the drive must be securely mounted to guarantee the specified performance characteristics. Mounting by bottom holes must meet the requirements of Section 8.3.
2.1Standards
The Savvio family complies with Seagate standards as noted in the appropr iate sections of this manual and the
Seagate SAS Interface Manual, part number 100293071.
The Savvio disc drive is a UL recognized component per UL1950, CSA certified to CAN/CSA C22.2 No. 95095, and VDE or TUV certified to EN60950.
2.1.1Electromagnetic compatibility
The drive, as delivered, is designed for system integration and installation into a suitable enclosure prior to
use. The drive is supplied as a subassembly and is not subject to Subpart B of Part 15 of the FCC Rules and
Regulations nor the Radio Interference Regulations of the Canadian Department of Communications.
The design characteristics of the drive serve to minimize radiation when installed in an enclosure that provides
reasonable shielding. The drive is capable of meeting the Class B limits of the FCC Rules and Regulations of
the Canadian Department of Communications when properly packaged; however, it is the user’s responsibility
to assure that the drive meets the appropriate EMI requirements in their system. Shielded I/O cables may be
required if the enclosure does not provide adequate shielding. If the I/O cables are external to the enclosure,
shielded cables should be used, with the shields grounded to the enclosure and to the host controller.
2.1.1.1Electromagn etic susc ept ibili ty
As a component assembly, the drive is not required to meet any susceptibility performance requirements. It is
the responsibility of those integrating the drive within their systems to perform those tests required and design
their system to ensure that equipment operating in the same system as the drive or external to the system
does not adversely affect the performance of the drive. See Tables 12 and 13, DC power requirements.
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Savvio SAS Product Manual, Rev. D
2.1.2Electromagn etic complia nce
Seagate uses an independent laboratory to confirm compliance with the directives/standards for CE Marking
and C-Tick Marking. T he dr ive was tested in a r epres ent ative system for typical applications. The select ed sys tem represents the most popular characteristics for test platforms. The system configurations include:
• Typical current use microprocessor
• 3.5-inch floppy disc drive
• Keyboard
• Monitor/display
•Printer
• External modem
•Mouse
Although the test system with th is Seag ate mo del comp lies with the dir ectives/st and ards, we cannot gu aran tee
that all systems will comply. The computer manufacturer or system integrator shall confirm EMC compliance
and provide the appropriate marking for their product.
Electromagnetic compliance for the European Union
If this model has the CE Marking it complies with the European Union requirements of the Electromagnetic
Compatibility Directive 89/336/EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and
Directive 93/68/EEC of 22 July 1993.
Australian C-Tick
If this model has the C-Tick Marking it complies with the Australia/New Zealand Standard AS/NZS3548 1995
and meets the Electromagnetic Compatibility (EMC) Framework requirements of Australia’s Spectrum Management Agency (SMA).
Korean MIC
If this model has the Korean Min ist ry of Infor mat ion and Com munication (MIC) logo, it complie s with par agr aph
1 of Article 11 of the Electromagnetic Compatibility (EMC) Control Regulation and meets the Electromagnetic
Compatibility Framework requirements of the Radio Research Laboratory (RRL) Ministry of Information and
Communication Republic of Korea.
Taiwanese BSMI
If this model has two Chinese words meaning “EMC certification” followed by an eight digit identification number, as a Marking, it complies with Chinese National Standard (CNS) 13438 and meets the Electromagnetic
Compatibility (EMC) Framework requirements of the Taiwanese Bureau of Standards, Metrology, and Inspection (BSMI).
Savvio SAS Product Manual, Rev. D
5
2.2Reference documents
Savvio SAS Installation Guide
Seagate part number: 100350599
SAS Interface Manual
ANSI SAS Documents
ANSI Small Computer System Interface (SCSI) Documents
Specification for Acoustic Test Requirement and Procedures
Package Test SpecificationSeagate P/N 30190-001 (under 100 lb.)
Package Test SpecificationSeagate P/N 30191-001 (over 100 lb.)
In case of conflict between this document and any referenced document, this document takes precedence.
Seagate part number: 100293071
SFF-82232.5” Drive Form Factor with Serial Connector
SFF-8460HSS Backplane Design Guidelines
SFF-8470Multi Lane Copper Connector
SFF-8482SAS Plug Connector
ANSI INCITS.xxx Serial Attached SCSI (SAS) Standard (T10/1562-D)
ISO/IEC 14776-xxxSCSI Architecure Model-3 (SAM-3) Standard (T10/1561-D)
ISO/IEC 14776-xxxSCSI Primary Commands-3 (SPC-3) Standard (T10/1416-D)
ISO/IEC 14776-xxxSCSI Block Commands-2 (SBC-2) Standard (T10/1417-D)
X3.270-1996(SCSI-3) Architecture Model
Seagate part number: 30553-001
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7
3.0General description
Savvio drives combine Tunneling Magnetoresistive (TMR) heads and a Serial Attached SCSI (SAS) interface
to provide high pe rfor mance , high cap acity d at a sto rage for a va riety o f system s includ ing en gineering wor kst a tions, network servers, mainframes, and supercomputers. The Serial Attached SCSI interface is designed to
meet next-generation computing demands for performance, scalability, flexibility and high-density storage
requirements.
Savvio drives are random access storage devices designed to support the Serial Attached SCSI Protocol as
described in the ANSI specifications, this document, and the SAS Interface Manual (part number 100293071)
which describes the general interface characteristics of this drive. Savvio drives are classified as intelligent
peripherals and provide level 2 conformance (highest level) with the ANSI SCSI-1 standard. The SAS connectors, cables and electrical interface are compatible with Serial ATA (SATA), giving future users the choice of
populating their syste ms with eithe r S AS or SATA har d d isc dr ives. This allo ws you to continue to levera ge yo ur
existing investment in SCSI while gaining a 3Gb/s serial data transfer rate.
The head and disc assembly (HDA) is sealed at the factory. A ir recirculates within the HDA through a nonreplaceable filter to maintain a contamination-free HDA environment.
Note.Never disassemble the HDA and do not attempt to service items in the sealed enclosure (heads,
media, actuator, etc.) as this requires special facilities. The drive does not contain user-replaceable
parts. Opening the HDA for any reason voids your warranty.
Savvio drives use a dedicated landing zone at the innermost radius of the media to eliminate the possibility of
destroying or de grad i ng d at a b y l and ing in the data zone. Th e h eads autom atical ly go t o the landing zone when
power is removed from the drive.
An automatic shipping lock prevents potential damage to the heads and discs that results from movement during shipping and handling. The shipping lock disengages and the head load process begins when power is
applied to the drive.
Savvio drives decode track 0 location data from the servo data embedded on each surface to eliminate
mechanical transducer adjustments and related reliability concerns.
The drives also use a high-performance actuator assembly with a low-inertia, balanced, patented, straight arm
design that provides excellent performance with minimal power dissipation.
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Savvio SAS Product Manual, Rev. D
3.1Standard featu re s
Savvio drives have the following standard features:
• 1.5 / 3Gbit Serial Attached SCSI (SAS) interface
• Integrated dual port SAS controller supporting the SCSI protocol
• Support for SAS expanders and fanout adapters
• Firmware downloadable using the SAS interface
• 64 - deep task set (queue)
• Supports up to 32 initiators
• Jumperless configuration.
• User-selectable logical block size (512 to 528 bytes per logical block) in any multiple of 4 bytes.
• Industry standard SFF 2.5-inch dimensions
• Programmable logical block reallocation scheme
• Flawed logical block reallocation at format time
• Programmable auto write and read reallocation
• Reallocation of defects on command (Post Format)
• ECC maximum burst correction length of 320 bits
• No preventive maintenance or adjustments required
• Dedicated head landing zone
• Embedded servo design
• Automatic shipping lock
• Self diagnostics performed when power is applied to the drive
• Zone bit recording (ZBR)
• Vertical, horizontal, or top down mounting
• Dynamic spindle brake
• 8,192 Kbyte data buffer (see Secti on 4.5).
• Drive Self Test (DST)
• Background Media Scan (BGMS)
• Power Save
3.2Media desc ription
The media used on the drive has an aluminum substrate coated with a thin film magnetic material, overcoated
with a proprietary protective layer for improved durability and environmental protection.
3.3Performance
• Programmable multi-segmentable cache buffer
• 300 Mbytes/sec maximum instantaneous data transfers.
• 10k RPM spindle. Average latency = 3.0 msec
• Background processing of queue
• Supports start and stop commands (spindle stops spinning)
• Mean time between failures (MTBF) of 1,400,000 hours
• LSI circuitry
• Balanced low mass rotary voice coil actuator
• Incorporates industry-standard Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T.)
• 5-year warranty
3.5Formatted ca pacities
Standard OEM models are formatted to 512 bytes per block. The block size is selectable at format time and
must be a multiple of 4 bytes. Users having the necessary equipment may modify the data block size before
issuing a format command and obtain different formatted capacities than those listed.
To provide a stable target capacity environment and at the same time provide users with flexibility if they
choose, Seagate recommends product planning in one of two modes:
1.Seagate designs specify capacity points at certain block sizes that Seagate guarantees current and future
products will meet. We recommend customers use this capacity in their project planning, as it ensures a
stable operating point with backward and forward compatibility from generation to generation. The current
guaranteed operating points for this product are:
2.Seagate drives also may be used at the maximum available capacity at a given block size, but the excess
capacity above the guaranteed level will vary between other drive families and from generation to generation, depending on how each block size actually formats out for zone frequencies and splits over servo
bursts. This added capacity potential may range from 0.1 to 1.3 percent above the guaranteed capacities
listed above. Using the drives in this manner gives the absolute maximum capacity potential, but the user
must determine if the extra capacity potential is useful, or whether their assurance of backward and forward compatibility takes precedence.
3.6Programmable drive capacity
Using the Mode Select command, the drive can change its capacity to something less than maximum. See the
Mode Select (6) parameter list table in the SAS Interface Manual, part number 100293071. A value of zero in
the Number of Blocks field indicates that the drive will not change the capacity it is currently formatted to have.
A number other than zero and less than the maximum number of LBAs in the Number of Blocks field changes
the total drive cap acity to the value in the Nu mber of Blocks field. A value gre ater t han th e maxim um nu mbe r of
LBAs is rounded down to the maximum capacity.
3.7Factory -installed acce ssories
OEM standard drives are shipped with the Savvio SAS Installation Guide (part number 100350599).
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Savvio SAS Product Manual, Rev. D
3.8Factory-installed options
Yo u may order the following items which are incorporated at the manufacturing facility d uring production or
packaged before shipping. Some of the options available are (not an exhaustive list of possible options):
• Other capacities can be ordered depending on sparing scheme and sector size requested.
• Single-unit shipping pack. The drive is normally shipped in bulk packaging to provide maximum protection
against transit damage. U nit s shipped individually require add itional pro tection as pr ovided by th e singl e unit
shipping pack. Users planning single unit distribution should specify this option.
• The Savvio SAS Installation Guide, part number 100350599, is usually included with each standard OEM
drive shipped, but extra copies may be ordered.
• The Safety and Regulatory Agency Specifications, part number 75789512, is usually included with each
standard OEM drive shipped, but extra copies may be ordered.
3.9User-ins talle d accessorie s
The following accessories are available. All kits may be installed in the field.
• Single-unit shipping pack.
Savvio SAS Product Manual, Rev. D
11
4.0Performance characteristics
This section provides de ta iled inform ation concerning perform ance-rel ate d chara cteristi cs an d featur es of Sav vio drives.
4.1Internal drive characteristics
ST973401SSST936701SS
Drive capacity73.436.7Gbytes (formatted, rounded off value)
Read/write data heads42
Bytes per track360,000360,000Bytes (average, rounded off values)
Bytes per surface18,38718,387Mbytes (unformatted, rounded off value)
Tracks per surface (total)51,05251,052Tracks (user accessible)
Tracks per inch105105KTPI
Peak bits per inch660660KBPI
Internal data rate506-753506-753Mbits/sec (variable with zone)
Disc rotation speed10k10krpm
Avg rotational latency3.03.0msec
4.2Seek performance characteristics
See Section 9.4.1, "SAS physical interface" on page 56 and the SAS Interface Manual (part number
100293071) for additional timing details.
4.2.1Access time
Including controller overhead
(msec)
ReadWriteReadWrite
AverageTypical
Single trackTypical
Full stro keTypical
1.Execution time measured from receipt of the Command to the Response.
2.Assumes no errors and no sector has been relocated.
3.Typical access times are measured under nominal conditions of temperature, voltage, and horizontal orientation as
measured on a representative sample of drives.
4.Access time = controller overhead + average seek time and applies to all data transfer commands.
Access to data = access time + latency time.
3,4
3,4
3,4
4.24.64.04.4
0.400.800.200.60
8.38.88.18.6
1, 2
Not including controller overhead
(msec)
1,2
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Savvio SAS Product Manual, Rev. D
4.2.2Format command execution time for 512-byte sectors (minutes)
ST973401SSST936701SS
Maximum (wi th verify)
Maximum (without verify)
5226
2613
4.2.3General performance characteristics
Minimum sector interleave1 to 1
Data buffer to/from disc media (one 512-byte logical block)*
Minimum63 MBytes/sec
Maximum94 MBytes/sec
SAS Interface maximum instantaneous transfer rate300 Mbytes/sec* per
Logical block sizes
Default is 512-byte data blocks
Variable 512 to 528 bytes per sector in evenly divisible by 4 number
of bytes per sector (512, 516, 520, 524, or 528). If n (number of bytes
per sector is not divisible by 4, the next lowest number that is devisi
ble by 4 will be used.
Read/write consecutive sectors on a trackYes
Flaw reallocation performance impact (for flaws reallocated at f ormat time
using the spare sectors per sparing zone reallocation scheme.)
Average rotational latency3.0 msec
*Assumes no errors and no relocated logical blocks. Rate measured from the start of the first logical block transfer to or from the host.
port (dual port = 600
Mbytes/sec*)
-
Negligible
Savvio SAS Product Manual, Rev. D
13
4.3Start/stop time
The drive accepts the commands listed in the SAS Interface Manual less than 3 seconds after DC power has
been applied.
If the drive receives a NOTIFY (ENABLE SPINUP) primitive through either port and has not received a START
STOP UNIT command with the START bit equal to 0, the drive becomes ready for normal operations within 20
seconds (excluding the error recovery procedure).
If the drive receives a START STOP UNIT command with the START bit equal to 0 before receiving a NOTIFY
(ENABLE SPINUP ) pri mitive, the drive waits for a S TART STOP UNIT com mand wi th th e START bit equal to 1.
After receiving a START STOP UNIT command with the START bit equal to 1, the drive waits for a NOTIFY
(ENABLE SPINUP) primitive. After receiving a NOTIFY (ENABLE S PINUP) primitive through either port, the
drive becomes ready for normal operations within 20 seconds (excluding the error recovery procedure).
If the drive receives a START STOP UNIT command with the START bit and IMMED bit equal to 1 and does
not receive a NOTIFY (ENABLE SPINUP) primitive within 5 seconds, the drive fails the START STOP UNIT
command.
The START S TOP UN IT comm and m ay be used to comm and the dr ive to stop the spindle. Stop time is 30 seconds (maximum) from removal of DC power. There is no power control switch on the drive.
4.4Prefetch /m ulti-segmen te d cache contro l
The drive provides a prefetch (read look-ahead) and multi-segmented cache control algorithms that in many
cases can enhance system performance. Cache refers to the drive buffer storage space when it is used in
cache operations. To select this feature, the host sends the Mode Select command with the proper values in
the applicable bytes in page 08h. Prefetch and cache operations are independent features from the standpoint
that each is enabled and disabled independently using the Mode Select command; however, in actual operation, the prefetch feature overlaps cache operation somewhat as described in sections 4.5.1 and 4.5.2.
All default cache and prefetch mode parameter values (Mode Page 08h) for standard OEM versions of this
drive family are given in Table 19.
4.5Cache operation
Note.Refer to the SAS Interface Manual for more detail concerning the cache bits.
Of the 8,192 kbytes physical buffer space in the drive, approximately 6,900 kbytes can be used as a cache.
The buffer can be divi ded into log i cal segm ent s (u sing M ode S elect Pa ge 08 h, byte 13) from which data is read
and to which data is written.
The drive keeps track of the logical block addresses of the data stored in each segment of the buffer. If the
cache is enabled (see RCD bit in the SAS Interface Manual ), data req uested by the host w ith a rea d comm and
is retrieved from the buf fe r, if possible, before any disc access is initiated . If cach e oper ation is not en abled, the
buffer (still segmented with the required number of segments) is still used, but only as circular buffer segments
during disc medium read operations (disregarding Prefetch operation for the moment). That is, the drive does
not check in the buffe r segm ents for the requested re ad dat a, but goes directly to the m edium to ret rieve i t. The
retrieved data merely passes through some buffer segment on the way to the host. On a cache miss, all data
transfers to the host are in accordance with buffer-full ratio rules. On a cache hit, the drive ignores the bufferfull ratio rules. See the explanation provided with the information about Mode Page 02h (disconnect/reconnect
control) in the SAS Interface Manual.
The following is a simplified description of the prefetch/cache operation:
Case A—read command is received and the first logical block is already in the cache:
1.Drive transfers to the initiator the first logical block requested plu s all subsequent cont ig uous logical bl ocks
that are already in the cache. This data may be in multiple segments.
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Savvio SAS Product Manual, Rev. D
2.When a requested logical block is reached that is not in any cache segment, the drive fetches it and any
remaining requested logical block addresses from the disc and puts them in a segment of the cache. The
drive transfers the remaining requested logical blocks from the cache to the host in accordance with the
Mode Select Disconnect/Reconnect parameters, page 02h.
3.If the prefetch feature is enabled, refer to section 4.5.2 for operation from this point.
Case B—A Read command requests data, and the first logical block is not in any segment of the cache:
1.The drive fetches the requested logical blocks from the disc and transfers them into a segment, and then
from there to the host in accordance with the Mode Select Disconnect/Reconnect parameters, page 02h.
2.If the prefetch feature is enabled, refer to section 4.5.2 for operation from this point.
During a prefetch, the drive crosses a cylinder boundary to fetch data only if the Discontinuity (DISC) bit is set
to 1 in bit 4 of byte 2 of the Mode Select parameters page 08h. Default is zero for bit 4.
Each cache segment is actually a self-contained circular buffer whose length is an integer number of logical
blocks. The wrap-around capability of the individual segments greatly enhances the cache’s overall performance, allowing a wide range of user-selectable configurations. The drive supports operation of any integer
number of segments from 1 to 16. Divide the 6,900 Kbytes in the buffer by the number of segments to get the
segment size. Default is 3 segments.
Note.The size of each segment is not reported by Mode Sense command page 08h, bytes 14 and 15.
The value 0XFFFF is always reported regardless of the actual size of the segment. Sending a size
specification using the Mode Select command (bytes 14 and 15) does not set up a new segment
size. If the STRICT bit in Mode page 00h (byte 2, bit 1) is set to one, the drive responds as it does
for any attempt to change an unchangeable parameter.
4.5.1Caching write data
Write caching is a write operation by the drive that makes use of a drive buffer storage area where the data to
be written to the medium is stored while the drive performs the Write command.
If read caching is enabled (RCD=0), then data written to the medium is retained in the cache to be made available for future read cache hits. The same buffer space and segmentation is used as set up for read functions.
The buffer segmentation scheme is set up or changed independently, having nothing to do with the state of
RCD. When a write command is issued, if RCD=0, the cache is first checked to see if any logical blocks that
are to be written are already stored in the cache from a previous read or write command. If there are, the
respective cache segments are cleared. The new data is cached for subsequent Read commands.
If the number of write dat a logical blo cks excee d the size o f the segm ent b eing wr itten into, wh en th e en d of the
segment is reached, the data is written i nto the b eginning of the same cache segment, overwriting the dat a that
was written there at the beginning of the operation; however, the drive does not overwrite data that has not yet
been written to the medium.
If write caching is enabled (WCE=1), then the drive may return Good status on a write command after the data
has been transferred into the cache, but before the data has been written to the medium. If an error occurs
while writing the data to the medium, and Good status has already been returned, a deferred error will be generated.
The Synchronize Ca che command may be used to force the drive to write all cached wri te dat a to the med ium.
Upon completion of a Synchronize Cache command, all data received from previous write commands will have
been written to the medium.
Table 19 shows the mode default settings for the drive.
Savvio SAS Product Manual, Rev. D
15
4.5.2Prefetch operation
If the Prefetch feature is enabled, data in contiguous logical blocks on the disc immediately beyond that which
was requested by a Read command are retrieved and stored in the buffer for immediate transfer from the
buffer to the host on subsequent Read commands that request those logical blocks (this is true even if cache
operation is disabled). Though the prefetch operation uses the buffer as a cache, finding the requested data in
the buffer is a prefetch hit, not a cache operation hit.
To enable Prefetch, use Mode Select page 08h, byte 12, bit 5 (Disable Read Ahead - DRA bit). DRA bit = 0
enables prefetch.
Since data that is prefetched replaces data already in some buffer segments, the host can limit the amount of
prefetch data to optimize system performance. The Max Prefetch field (bytes 8 and 9) limits the amount of
prefetch. The drive does not use the Prefetch Ceiling field (bytes 10 and 11).
During a prefetch operation, the drive crosses a cylinder boundary to fetch more data only if Mode parameters
page 08h, byte 2, bit 4 is set to 1 (Discontinuity--DISC bit).
When prefetch (read look-ahead) is enabled (enabled by DRA = 0), it operates under the control of ARLA
(Adaptive Read Look-Ahead). If the host uses software interleave, ARLA enables prefetch of contiguous
blocks from the disc when it senses that a prefetch hit will likely occur, even if two consecutive read operations
were not for physically contiguous blocks of data (e.g. “software interleave”). ARLA disables prefetch when it
decides that a prefetch hit will not likely occur. If the host is not using software interleave, and if two sequential
read operations are not for contiguous blocks of data, ARLA disables prefetch, but as long as sequential read
operations request contiguous blocks of data, ARLA keeps prefetch enabled.
4.5.3Optimizing cache performance for desktop and server applications
Desktop and server applications require different drive caching operations for optimal performance. This
means it is difficult to provide a single configuration that meets both of these needs. In a desktop environment,
you want to configure the cache to respond quickly to repetitive accesses of multiple small segments of data
without taking the time to “look ahead” to the next contiguous segments of data. In a server environment, you
want to configure the cache to provide large volumes of sequential data in a non-repetitive manner. In this
case, the ability of the cache to “look ahead” to the next contiguous segments of sequential data is a good
thing.
The Performance Mode (PM) bit controls the way the drive switches the cache buffer into different modes of
segmentation. In “server mode” (PM bit = 0), the drive can dynamically change the number of cache buffer
segments as needed to optimize the performance, based on the command stream from the host. In “desktop
mode” (PM bit = 1), the number of segments is maintained at the value defined in Mode Page 8, Byte 13, at all
times (unless changed by using a Mod e Select comman d). Fo r addi tion al information about the PM bit, refer to
the Unit Attention Parameters page (00h) of the Mode Sense command (1Ah) in the SAS Interface Manual,
part number 100293071.
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17
5.0Reliability specifications
The following reliability specifications assume correct host and drive operational interface, including all interface timings, power supply voltages, environmental requirements and drive mounting constraints.
Seek error rate:Less than 10 errors in 108 seeks
Read Error Rates
Recovered DataLess than 10 errors in 1012 bits transferred (OEM default settings)
Unrecovered DataLess than 1 sector in 1015 bits transferred
Miscorrected DataLess than 1 sector in 1021 bits transferred
Interface error rate:Less than 1 error in 1012 bits transferred
MTBF:1,400,000 hours
Service Life5 years
Preventive maintenance:None required
1.Error rate specified with automatic retries and data correction with ECC enabled and all flaws reallocated.
5.1Error rate s
The error rates stated in this manual assume the following:
• The drive is operated in accordance with this manual using DC power as defined in paragraph 6.2, "DC
power requirements."
• Errors caused by host system failures are excluded from error rate computations.
• Assume random data.
• Default OEM error recovery settings are applied. This includes AWRE, ARRE, full read retries, full write
retries and full retry time.
1
5.1.1Recoverable Errors
Recovereable errors are those detected and corrected by the drive, and do not require user intervention.
Recoverable Data errors will use correction, although ECC o n-the-fly is not considered fo r purposes o f recov-
ered error specifications.
Recovered Data error rate is determined using read bits transferred for recoverable errors occurring during a
read, and using write bits transferred for recoverable errors occurring during a write.
5.1.2Unrecoverable Errors
An unrecoverable data error is defined as a failure of the drive to recover data from the media. These errors
occur due to head/media or write problems. Unrecoverable data errors are only detected during read operations, but not caused by the read. If an unrecoverable data error is detected, a MEDIUM ERROR (03h) in the
Sense Key will be reported. Multiple unrecoverable data errors resulting from the same cause are treated as 1
error.
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Savvio SAS Product Manual, Rev. D
5.1.3Seek errors
A seek error is defined as a failure of the drive to position the heads to the addressed track. After detecting an
initial seek error, the drive automaticall y perf orms an error recovery process. If the error recover y process fails,
a seek positioning error (Error code = 15h or 02h) will be reported with a Hardware error (04h) in the Sense
Key. Recoverable seek errors are specified at Less than 10 errors in 108 seeks. Unrecoverable seek errors
(Sense Key = 04h) are classified as drive failures.
5.1.4Interface errors
An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the
device port connected to the receiver. The error may be detected as a running disparity error, illegal code, loss
of word sync, or CRC error.
5.2Reliability and service
You can enhance the reliability of Savvio disc drives by ensuring that the drive receive s adequ ate coo ling. S ection 6.0 provides temperature measurements and other information that may be used to enhance the service
life of the drive. Section 8.2 provides recommended ai r-f low information.
5.2.1Mean time between failure
The production disc drive shall achieve an MTBF of 1,400,000 hours when operated in an environment that
ensures the HDA case temperatures specified in Section 6.4 are not exceeded. Short-term excursions up to
the specification limits of the operating environment will not affect MTBF performance. Continual or sustained
operation at case temperatures above the values shown in Section 6.4.1 may degrade product reliability.
The MTBF target is specified as device power-on hours (POH) for all drives in service per failure.
Estimated power-on operating hours in the period = MTBF per measurement period
Number of drive failures in the period
Estimated power-on operation hours means power-up hours per disc drive times the total number of disc
drives in service. Each disc drive shall have accumulated at least nine months of operation. Data shall be calculated on a rolling average base for a minimum period of six months.
MTBF is based on the following assumptions:
• 8,760 power-on hours per year.
• 250 average on/off cycles per year.
• Operations at nominal vo ltages.
• Systems will provide adequate cooling to ensure the case temperatures specified in Section 6.4.1 are not
exceeded.
Drive failure means any stoppage or substandard performance caused by drive malfunction.
A S.M.A.R.T. predictive failure indicates that the drive is deteriorating to an imminent failure and is considered
an MTBF hit.
5.2.2Preventive mainte nan ce
No routine scheduled preventive maintenance is required.
Savvio SAS Product Manual, Rev. D
19
5.2.3Hot plugging the drive
When a disc is powered on by switching the power or hot plugged, the drive runs a self test before attempting
to communicate on its’ interfaces. When the self test completes successfully, the drive initiates a Link Reset
starting with OOB. An attached device should respond to the link reset. If the link reset attempt fails, or any
time the drive looses sync, the drive initiated link reset. The drive will initiate link reset once per second but
alternates between port A and B. Therefore each port will attempt a link reset once per 2 seconds assuming
both ports are out of sync..
If the self-test fails, the drive does not respond to link reset on the failing port.
Note.It is the responsibility of the systems integrator to assure that no temperature, energy, voltage haz-
ard, or ESD potential hazard is presented during the hot connect/disconnect operation. Discharge
the static electricity from the drive carrier prior to inserting it into the system.
Caution.The drive motor must come to a com pl ete s top pr ior to ch angi ng the pla ne of o pera ti on. T his time i s
required to insure data integrity.
5.2.4S.M.A.R.T.
S.M.A.R.T. is an acronym for Self-Monitoring Analysis and Reporting Technology. This technology is intended
to recognize conditions that indicate imminent drive failure and is designed to provide sufficient warning of a
failure to allow you to back up the data before an actual failure occurs.
Note.The drive’ s f irmwar e moni tor s specific attr ibutes for degr adatio n ove r tim e b ut can ’ t predi ct in sta nt a-
neous drive failures.
Each monitored attribute has been selected to monitor a specific set of failure conditions in the operating performance of the drive and the thresholds are optimized to minimize “false” and “failed” predi ctions.
Controlling S.M.A.R.T.
The operating mode of S.M.A.R. T. is controlled by the DEXCPT and PERF bits on the Informational Exce ptions
Control mode page (1Ch). Use the DEXCPT bit to enable or disable the S.M.A.R.T. feature. Setting the DEXCPT bit disables all S.M.A.R.T. functions. When enab led, S .M. A.R.T. collects on -line d ata as the drive p erfor ms
normal read and write operations. When the PERF bit is set, the drive is considered to be in “On-line Mode
Only” and will not perform off-line functions.
You can measure off-line attributes and force the drive to save the data by using the Rezero Unit command.
Forcing S.M.A.R.T. resets the timer so that the next scheduled interrupt is in two hours.
You can interrogate the drive through th e host t o dete rmine the time remaining b efore the ne xt schedu l ed me asurement and d at a logg i ng p rocess occur s . To accomplish this, i ssue a Log Sense command to log page 0x3E.
This allows you to control when S.M.A.R.T. interruptions occur. Forcing S.M.A.R.T. with the RTZ command
resets the timer.
Performance impact
S.M.A.R.T. attribute data is saved to the disc so that the events that caused a predictive failure can be recreated. The drive measures and saves parameters once every two hours subject to an idle period on the drive
interfaces. The process of measuring off-line attribute data and saving data to the disc is uninterruptable. The
maximum on-line only processing delay is summarized below:
Maximum processing delay
S.M.A.R.T. delay times
On-line only delay
DEXCPT = 0, PERF = 1
50 milliseconds
Fully-enabled delay
DEXCP T = 0, PE R F = 0
300 milliseconds
20
Savvio SAS Product Manual, Rev. D
Reporting control
Reporting is controlled by the MRIE bits in the Informational Exceptions Control mode page (1Ch). Subject to
the reporting method, the firmware will issue to the host an 01-5Dxx sense code. The error code is preserved
through bus resets and power cycles.
Determining rate
S.M.A.R.T. monitors the rate at which errors occur and si gna ls a predi ctive fai lure if the rat e of degrad ed err ors
increases to an unacceptabl e level. To determine rate, error events are logged and com pa red to the num ber of
total operations for a given attribute. The interval defines the number of operations over which to measure the
rate. The counter that keeps track of the current number of operations is referred to as the Interval Counter.
S.M.A.R.T. measures error rates. All errors for each monitored attribute are recorded. A counter keeps track of
the number of errors for the current interval. This counter is referred to as the Failure Counter.
Error rate is the number of errors per oper ation. The algori thm tha t S .M.A.R .T. uses to record rate s of err or i s to
set thresholds for the number of errors and their interval. If the number of errors exceeds the threshold before
the interval expires, the error rate is considered to be unacceptable. If the number of errors does not exceed
the threshold before the interval expires, the error rate is considered to be acceptable. In either case, the interval and failure counters are reset and the process starts over.
Predictive failures
S.M.A.R.T. signals predictive failures when the drive is performing unacceptably for a period of time. The firmware keeps a running count of the number of times the error rate for each attribute is unacceptable. To accomplish this, a counter is incremented each time the error rate is unacceptable and decremented (not to exceed
zero) whenever the error rate is acceptable. If the counter continually increments such that it reaches the predictive threshold, a predictive failure is signaled. This counter is referred to as the Failure History Counter.
There is a separate Failure History Counter for each attribute.
5.2.5Thermal monitor
Savvio drives implement a temperature warning system which:
1.Signals the host if the temperature exceeds a value which would threaten the drive.
2.Signals the host if the temperature exceeds a user-specified value.
3.Saves a S.M.A.R.T. data frame on the drive which exceeds the threatening temperature value.
A temperature sensor monitors the drive temperature and issues a warning over the interface when the temperature exceeds a set threshold. The temperature is measured at power-up and then at ten-minute intervals
after power-up.
The thermal monitor system generates a warning code of 01-0B01 when the temperature exceeds the specified limit in compliance with the SCSI standard. The drive temperature is reported in the FRU code field of
mode sense dat a. You can use this infor matio n to deter mine if the warning i s due to t he tem per atur e excee ding
the drive threatening temperature or the user-specified temperature.
This feature is controlled by the En able W a rni ng (EWasc) bit, and the reporting mechanism is controlled by the
Method of Reporting Informational Exceptions field (MRIE) on the Informational Exceptions Control (IEC)
mode page (1Ch).
The current algorithm implements two temperature trip points. The first trip point is set at 65°C which is the
maximum temperature limit according to the drive specification. The second trip point is user-selectable using
the Log Select command. The reference temperature parameter in the temperature log page (see Table 11)
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