Seagate ST96812AB, ST9120821AB, ST98823AB, ST100824AB, ST94813AB User Manual

Product Manual

Momentus®5400.2 Blade
Server

ST9120821AB
ST9100824AB
ST98823AB
ST96812AB
ST94813AB

100367617
Rev . B
August 2007

©2004-2007, Seagate Technology LLC All rights reserved.
Publication number: 100367617, Rev. B
August 2007

Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate

Technology LLC in the United States and/or other countries. Momentus, Seagate­SeaBOARD, SeaFONE, SeaTDD, and SeaTools are either trademarks or registered trade­marks of Seagate Te chnolog y LLC or one of it s af filiate d comp a nies in the United States a nd/
or other countries. All other trademarks or registered trademarks are the property of their
respective owners.

One gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion
bytes when referring to hard drive capacity. Accessible capacity may vary depending on
operating environment and formatting. Quantitative usage examples for various applications
are for illustrative p urpo ses. Actual quan tities w ill vary based on vari ou s factors, including fi le
size, file format, features and application software. Seagate reserves the right to change,
without notice, product offerings or specifications.

Momentus 5400.2 Blade Server Product Manual, Rev. B

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Contents

1.0 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2.0 Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.1 Specification summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.3 Default logical geometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.4 Physical organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.5 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.6 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.7 Seek time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.8 Time to ready. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.9 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.9.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.9.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.9.3 Voltage tolerance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.10 Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.10.1 Ambient temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.10.2 Temperature gradient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.10.3 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.10.4 Altitude. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.10.5 Shock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.10.6 Vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.11 Acoustics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.12 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.13 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.14 Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.14.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.14.2 Electromagnetic compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.14.3 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.15 Environmental protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.16 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.0 Configuring and mounting the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.1 Handling and static discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.2 Jumper settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3.2.1 Master/slave configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3.2.2 Cable-select option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3.3 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

4.0 ATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.1 ATA interface signals and connector pins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.1.1 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4.1.2 Identify Device command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.1.3 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

5.0 Seagate Technology support services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

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List of Figures

Figure 1. Momentus 5400.2 PATA disc drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Figure 2. Typical 5V startup and operation current profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Figure 3. Jumper settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 4. Mounting dimensions—top, side and end view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

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Momentus 5400.2 Blade Server Product Manual, Rev. B

Momentus 5400.2 Blade Server Product Manual, Rev. B

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1.0 Introduction

This manual describes the functional, mechanical and interface specifications for the following Seagate
Momentus®5400.2 Blade Server drives:

• ST9120821AB

• ST9100824AB

• ST98823AB

• ST96812AB

• ST94813AB
These drives provide the following key features:

• 5,400-RPM spindle speed and 8-Mbyte buffer combine for superior performance.

• Quiet operation. Fluid Dynamic Bearing (FDB) motor.

• High instantaneous (burst) data transfer rates (up to 100 Mbytes per second) using Ultra DMA mode 5.

• Tunneling Magnetoresistive (TMR) recording heads.

• State-of-the-art cache and on-the-fly error-correction algorithms.

• Full-track multiple-sector transfer capability without local processor intervention.

• 800 Gs nonoperating shock and 250 Gs operating shock.

• SeaTools™ diagnostic software performs a drive self-test that eliminates unnecessary drive returns.

• The 3D Defense S ystem ™, which i nclude s Drive D efen se, Dat a Defe nse, and Diagnostic Defense, of fers the

industry’s most comprehensive protection for disc drives.

• Support for S.M.A.R.T. drive monitoring and reporting.

• Support for Read Multiple and Write Multiple commands.

• Support for autodetection of master/slave drives that use cable select (CSEL).

®

Figure 1. Momentus 5400.2 PATA disc drive

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2.0 Drive specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal
power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate
ST9120821AB, ST9100824AB, ST98823AB, ST96812AB, and ST94813AB model drives.

2.1 Specification summary

The specifications listed in this table are for quick reference. For details on specification measurement or
definition, see the appropriate section of this manual.

T a ble 1: S pecifications

Drive specification ST9120821AB ST9100824AB ST98823AB ST96812AB ST94813AB

Formatted Gbytes (512 bytes/sector)* 120 100 80 60 40
Guaranteed sectors 234,441,648 195,371,568 156,301,488 117,210,240 78,140,160
Bytes per sector 512
Physical read/write heads 4 4 3 2 2
Discs 2 2 2 1 1
Cache (Mbytes) 8
Recording density,

BPI (bits/inch typical)
Track density.

TPI (tracks/inch typical)
Areal density (Gbits/inch2 max) 98.2
Spindle speed (RPM) 5,400
Internal data transfer rate OD

(Mbytes/sec max)
I/O data-transfer rate

(Mbytes/sec max)
ATA data-transfer

modes supported
Height 9.5 +/-0.2 mm (0.374 +/-.008 inches)

Width 69.85 +/-0.25 mm (2.750 +/-0.010 inches)
Length 100.2 +/-0.25 mm (3.945 +/-0.010 inches)
Weight (typical) 100 grams (0.22 lb)
Average latency (msec) 5.6
Power-on to ready (sec typical) 3.5
Standby to ready (sec typical) 3.0
Startup current 5V (typical) 1.0 amps
Track-to-track seek time

(msec typical)
Average seek time (msec typical) 12.5

778k

126k

42

100
PIO modes 0–4

Multiword DMA modes 0–2
Ultra DMA modes 0–5

1.0 (read), 1.5 (write)

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Momentus 5400.2 Blade Server Product Manual, Rev. B

T a ble 1: S pecifications

Drive specification ST9120821AB ST9100824AB ST98823AB ST96812AB ST94813AB

Average seek, read (msec typical) 12.5
Average seek, write (msec typical) 14.5
Full-stroke seek (msec) 22 (typical); 24 (max)
Seek power (typical) 2.0 watts

Read/write power (typical)
Idle mode (typical) 0.80 watts

Standby mode 0.26 watts (typical)**
Sleep mode 0.26 watts (typical)**
Voltage tolerance

(including noise)
Ambient temperature
Temperature gradient

(°C per hour max, noncondensing)
Relative humidity

(noncondensing)
Relative humidity gradient 30% per hour max

Wet bulb temperature (°C max)
Altitude, operating –304.8 m to 3,048 m (–1000 ft to 10,000 ft)

Altitude, nonoperating
(below mean sea level, max)

Shock, operating (Gs max at 2 msec) 250
Shock, nonoperating

(Gs max at 2 msec)
Shock, nonoperating

(Gs max at 1 msec)
Shock, nonoperating

(Gs max at 0.5 msec)
Vibration, operating

(max displacement may
apply below 10 hz)

Vibration, nonoperating
(max displacement may apply below
22 hz)

Drive acoustics, sound power (bels)
Idle***

Performance seek
Nonrecoverable read errors 1 per 1014 bits read

Annualized Failure Rate (AFR) 1.74% at maximum case temperature of 40°C and 8,760 power on hours (POH)
Load/Unload (U/UL) cycles

25°C, 50% relative humidity

32°C, 80% relative humidity
5°C, 80% relative humidity
5°C, 10% relative humidity
55°C, 16% relative humidity

Service life 5 Y ears

Read: 1.8 watts
Write: 1.8 watts

5V ± 5%
5° to 55°C (operating)

–40° to 70°C (nonoperating)
20°C (operating)

30°C (nonoperating)
5% to 90% (operating)

5% to 95% (nonoperating)

30°C (operating)
40°C (nonoperating)

–304.8 m to 12,192 m (–1,000 ft to 40,000 ft)

800

900

400

1.0 Gs (0 to peak, 5–500 Hz)

5.0 Gs (0 to peak, 10–500 Hz)

2.4 (typical)

2.6 (max)

2.9 (typical)

3.1 (max)

600,000 software-controlled power on/off cycles
20,000 hard power on/off cycles

600,000 software-controlled power on/off cycles
20,000 hard power on/off cycles

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T a ble 1: S pecifications

Drive specification ST9120821AB ST9100824AB ST98823AB ST96812AB ST94813AB

5 Years on distribution units.
To determine the warranty for a specific drive, use a web browser to access the following web
page:

Warranty

*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment

and formatting.

**Typical notebooks will pull power to the drive when entering S3 and S4; while in the S3 and S4 states, drive sleep and drive standby modes

will not contribute to battery power consumption.

***During periods of drive idle, some offline activity may occur, according to the S.M.A.R.T. specification, which may increase acoustic and

power to operational levels.

www.seagate.com/support/service/
From this page, click on the “Verify Y our Warranty” link. You will be asked to provide the drive

serial number, model number (or part number) and country of purchase. The system will display
the warranty information for your drive.

2.2 Formatted capacity

Model Formatted capacity* Guaranteed sectors Bytes per sector

ST9120821AB 120 Gbytes 234,441,648 512
ST9100824AB 100 Gbytes 195,371,568 512
ST98823AB 80 Gbytes 156,301,488 512
ST96812AB 60 Gbytes 117,210,240 512
ST94813AB 40 Gbytes 78,140,160 512

*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment

and formatting.

2.3 Default logi cal geometry

Cylinders Read/write heads Sectors per track

16,383 16 63

LBA mode

When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1,
where n is the number of guaranteed sectors as defined above.

2.4 Physical organization

Model Read/write heads Number of discs

ST9120821AB 4 2
ST9100824AB 4 2
ST98823AB 3 2
ST96812AB 2 1
ST94813AB 2 1

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2.5 Recording and interfac e technology

Technology Specification

Interface Parallel ATA
Recording method RLL 0,11
Recording density BPI (bits/inch typical) 778k
Track density TPI (tracks/inch typical) 126k
Areal density (Gbits/inch2 max) 98.2
Spindle speed (RPM) (± 0.2%) 5,400
Internal data-transfer rate OD (Mbytes/sec max) 42
I/O data-transfer rate (Mbytes/sec max) 100 (Ultra DMA mode 5)
Interleave 1:1
Cache buffer 8 Mbytes (8,192 kbytes)

2.6 Physical characteristics

Height (mm)

(inches)

Width (mm)

(inches)

Length (mm)

(inches)

Typical weight (grams)

(pounds)

9.5 +/–0.2

0.374 +/–0.008

69.85 +/–0.25

2.750 +/–0.010

100.2 +/–0.25

3.945 +/–0.010
100

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2.7 Seek time

Seek measurem ent s a re t ake n wi th nom inal po w er a t 25 °C amb ient temperature. All tim es a re m easu red using
drive diagnostics. The specifications below are defined as follows:

• Track-to-track seek time is an average of all possible single-track seeks in both directions.

• Average seek time is a true statistical random average of at least 5,000 measurements of seeks between

random tracks, less overhead.

T yp ical seek times (msec)* Read Write

Track-to-track 1.0 1.5
Average 12.5 14.5
Full-stroke 22.0 24.0
Average latency 5.56 5.56

*Measured in performance mode

Note. These drives are d esig ne d t o con si s ten tly me et th e see k t i mes re pre se nt ed in th i s m anu al. P hysi ca l se ek s,

regardless of mode (such as track-to-track and average), are expected to meet or exceed the noted values.
However, due to the manner in which these drives are formatted, benchmark tests that include command
overhead or measure logical seeks may produce results that vary from these specifications.

2.8 Time to ready

Time to ready Typical

Power-on to Ready (sec) 3.5 8.0
St andby to Ready (sec) 3.0 8.0

Max @ 25°C

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2.9 Power specifications

The drive receives DC power (+5V) through the interface connector.

2.9.1 Power consumption

Power requiremen ts for the dr i ves are lis ted in the ta bl e on p age 8 . Typical power measurements are based on
an average of drives tested, under nominal conditions, using 5.0V input voltage at 25°C ambient temperature.

• Spinup power

Spinup power is measured from the time of power-on to the time that the drive spindle re aches operating speed.

• Seek mode

During seek mod e, the read /write actuator arm move s toward a spe cific positi on on the d isc surface and does
not execute a read or write operati on. Servo ele ctronics ar e acti ve. Seek mode power is mea sure d based on
three random seek operations every 100 msecs. This mode is not typical.

• Read/write power and current
Read/write power is measured with the heads on track, based on three 63 sector read or write operations

every 100 msecs.

• Idle mode power*

Idle mode power is measured with the drive up to speed, with servo electronics active and with the heads in
a random track location.

• Standby mode

During Standby mode, the drive accepts commands, but the drive is not spinning, and the servo and read/
write electronics are in power-down model

T a ble 2: DC power

Power di s s ipation +5V average (watts, 25° C)

Spinup (typical) 1.0 amps
Seek 2.00
Read 1.8
Write 1.8
Idle, performance mode* 1.70
Idle, active* 0.99
Idle, low power mode* 0.80
Standby 0.26
Sleep 0.26

*During periods of drive i dle, some offl ine activity may occur acc ording to the S. M.A.R.T. speci fica tion, which may i ncrease acoust ic and

power to operational levels.

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2.9.1.1 Typical current profile

Figure 2. Typical 5V startup and operation current profile

2.9.2 Conducted noise

Input noise ripple is measured at the host system power supply across an equivalent 15-ohm resistive load on
the +5 volt line.

Using 5-volt power, the drive is expected to operate with a maximum of 100 mV peak-to-peak square-wave
injected noise at up to 10 MHz.

Note. Equivalent resistance is calculated b y dividing the nom inal volta ge by the typical RM S read/w rite curr ent.

2.9.3 Voltage tolerance

Voltage tolerance (including noise):

5V ± 5%

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2.10 Environmental specifications

2.10.1 Ambient temperature

Ambient temperature is defined as the temperature of the environment immediately surrounding the drive.
Actual drive case temperature should not exceed 40°C (104°F) within the operating ambient conditions.

Above 1,000 feet (305 meters), the maximum temperature is derated linearly by 1°C every 1000 feet.

Operating 5° to 40°C (41° to 104°F)

Nonoperating –40° to 70°C (–40° to 158°F)

2.10.2 Temperature gradient

Operating 20°C per hour (68°F per hour max), without condensation

Nonoperating 30°C per hour (86°F per hour max), without condensation

2.10.3 Humidity

2.10.3.1 Relative humidity

Operating 5% to 90% noncondensing (30% per hour max)

Nonoperating 5% to 95% noncondensing (30% per hour max)

2.10.3.2 Wet bulb temperature

Operating 30°C (86°F max)

Nonoperating 40°C (104°F max)

2.10.4 Altitude

Operating –304.8 m to 3,048 m (–1,000 ft to 10,000 ft)

Nonoperating –304.8 m to 12,192 m (–1,000 ft to 40,000 ft)

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2.10.5 Shock

All shock specifications assume that the drive is mounted securely with the input shock applied at the drive
mounting screws. Shock may be applied in the X, Y or Z axis.

2.10.5.1 Operating shock

These drives comply with the performance levels specified in this document when subjected to a maximum
operating shock of 250 Gs based on half-sine shock pulses of 2 msec. Shocks should not be repeated more
than two times per second.

2.10.5.2 Nonoperatin g sho ck

The nonoperating shock level that the drive can experience without incurring physical damage or degradation
in performance when subsequently put into operation is 80 0 Gs based o n a nonr epetitive hal f-sine shock pulse
of 2 msec duration.

The nonoperating shock level that the drive can experience without incurring physical damage or degradation
in performance when subsequently put into operation is 90 0 Gs based o n a nonr epetitive hal f-sine shock pulse
of 1 msec duration.

The nonoperating shock level that the drive can experience without incurring physical damage or degradation
in performance when subsequently put into operation is 40 0 Gs based o n a nonr epetitive hal f-sine shock pulse
of 0.5 msec duration.

2.10.6 Vibration

All vibration specifications assume that the drive is mounted securely with the input vibration applied at the
drive mounting screws. Vibration may be applied in the X, Y or Z axis.

2.10.6.1 Operating vibration

The following table lists the maximum vibration levels that the drive may experience while meeting the perfor­mance standards specified in this document.

5–500 Hz 1.0 Gs (0 to peak). Max displacement may apply below 10 Hz.

2.10.6.2 Nonoperatin g vibr ati on

The following table lists the maximum nonoperating vibration that the drive may experience without incurring
physical damage or degradation in performance when subsequently put into operation.

5–500 Hz 5.0 Gs (0 to peak). Max displacement may apply below 22 Hz.

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2.11 Acoustics

Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All mea­surements are consistent with ISO document 7779. Sound power measurements are taken under essentially
free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward.

Note. For seek mode tests, the drive is placed in seek mode only. The number of seeks per second is

defined by the following equation:
(Number of seeks per second = 0.4 / (average latency + average access time)

Table 3: Drive level acoustics

Acoust ic m ode
Idle* Performance Seek

2.3 bels (typ)

2.6 bels (max)

*Duri ng pe riods of driv e idl e, some off lin e a c tivit y ma y occu r ac cord in g t o t he S.M .A. R. T. speci fic ation , w hich may increase acou s tic an d

power to operational levels.

2.9 bels (typ)

3.1 bels (max)

2.12 Electromagnetic immunity

When properly installed in a representative host system, the drive operates without errors or degradation in
performance when subjected to the rradio frequency (RF) environments defined in the following table:

T a ble 4: Elect roma gn etic immun ity

Performance

Test Description

Electrostatic discharge Contact, HCP, VCP: ± 4 kV; Air: ± 8 kV B EN 61000-4-2: 95
Radiated RF immunity 80 to 2,000 MHz, 10 V/m,

80% AM with 1 kHz sine

900 MHz, 3 V/m, 50% pulse modulation @ 200 Hz
Electrical fast transient ± 1 kV on AC mains, ± 0.5 kV on external I/O B EN 61000-4-4: 95
Surge immunity ± 1 kV differential, ± 2 kV common, AC mains B EN 61000-4-5: 95
Conducted RF immunity 150 kHz to 80 MHz, 3 Vrms, 80% AM with 1 kHz

sine

level

A EN 61000-4-3: 96

A EN 61000-4-6: 97

Reference
standard

ENV 50204: 95

Power Frequency H-field
immunity

Voltage dips, interrupts 30% Reduction for 25 cycles

A - 1) No upset or degradation in performance beyond manufacturer’s specified limits.

2) No data loss.
B - 1) Unit self recovers without user intervention.

2) No data loss.
C - 1) Upset OK provided that unit will function after user intervention.

1 A/m, 50Hz/60Hz, 3 axes A EN 61000-4-8: 97

>95% Reduction for 250 cycles

>95%, 0.5 cycles

C
C
B

EN 61000-4-11: 94

Momentus 5400.2 Blade Server Product Manual, Rev. B

13

2.13 Reliability

Measurement type Specification

Nonrecoverable read errors 1 per 1014 bits read, max.
Annualized Failure Rate (AFR) 1.74% at maximum case temperature of 40°C and 8,760 power on hours (POH).
Load/Unload (U/UL)

25°C, 50% relative humidity

32°C, 80% relative humidity
5°C, 80% relative humidity
5°C, 10% relative humidity
55°C, 16% relative humidity

Service Life 5 Years
Warranty 5 Years on distribution units.

600,000 software-controlled power on/off cycles
20,000 hard power on/off cycles

600,000 software-controlled power on/off cycles
20,000 hard power on/off cycles

To determine the warranty for a s pecific drive, us e a w eb brows er to access t he f ol­lowing web page:

www.seagate.com/support/service/
From this page, click on the “Verify Your Warranty” link. You will be asked to pro-

vide the drive serial number (or part number) and country of purchase. The system
will display the warranty information for your drive.

2.14 Agency certifica tion

2.14.1 Safety certification

The drives are recognized in accordance with UL 1950 and CSA C22.2 (950) and meet all applicable sections
of IEC950 and EN 60950 as tested by TUV North America.

2.14.2 Electromagnetic compatibilit y

Hard drives that displ ay th e CE mark com pl y wit h the Euro pean Union (EU) requirements specified in the Elec ­tromagnetic Compatibility Directive (89/336/EEC). Testing is performed to the levels specified by the product
standards for Information Technology Equipment (ITE). Emission levels are defined by EN 55022, Class B and
the immunity levels are defined by EN 55024.

Seagate uses an inde pend ent laboratory to confirm compl ian ce with the EC directives specified i n t he pr evious
paragraph. Drives are teste d in representa tive end-user systems. Although CE-marked Seagate drives comply
with the directives when used in the test systems, we cannot guarantee that all systems will comply with the
directives. The drive is designed for operation inside a properly designed enclosure, with properly shielded I/O
cable (if necessary) and terminators on all unused I/O ports. Computer manufacturers and system integrators
should confirm EMC compliance and provide CE marking for their products.

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Momentus 5400.2 Blade Server Product Manual, Rev. B

Korean RRL

If these drives have the Korea Ministry of Information and Communication (MIC) logo, they comply with para­graph 1 of Article 11 of the Electromagnetic Compatibility control Regulation and meet the Electromagnetic
Compatibility (EMC) Framework requirements of the Radio Research Laboratory (RRL) Ministry of Information
and Communication Republic of Korea.

These drives have been tested and com ply with the Electr omag netic Inter fere nce/E lectro magn etic Susce ptibil­ity (EMI/EMS) for Class B products. Drives ar e tested in a representative, end-user system by a Korean-recog­nized lab.

• EUT name (model numbers): ST9120821AB. ST9100824AB, ST98823AB, ST96812AB, and ST94813AB.

• Certificate numbers:
ST9120821AB E-D011-04-3510(B)
ST9100824AB E-D011-04-3506(B)

ST98823AB E-D011-04-3503(B)
ST96812AB E-D011-04-3502(B)
ST94813AB E-D011-04-3504(B)

• Trade name or applicant: Seagate Technology International

• Manufacturing date: June 2005

• Manufacturer/nationality: Seagate Technology International

Australian C-Tick (N176)

If these models have the C-Tick marking, they comply with the Australia/New Zealand Standard AS/NZS3548
1995 and meet the Electromagnetic Compatibility (EMC) Framework requirements of the Australian Communi­cation Authority (ACA).

2.14.3 FCC verification

These drives are intended to be cont ai ned solely w ithin a person al compute r or similar enclosu re (no t attached
as an external device ). As su ch, ea ch dr ive is co nsidere d to be a suba ssembly even when it is individually mar ­keted to the customer. As a subassembly, no Federal Communications Commission verification or certification
of the device is required.

Seagate Technology LLC has tested this device in enclosures as described above to ensure that the total
assembly (enclosure, disc drive, motherboard, power supply, etc.) does comply with the limits for a Class B
computing device, pursuant to Subpart J, Part 15 of the FCC rules. Operation with noncertified assemblies is
likely to result in interference to radio and television reception.

Radio and television interference. This equipment generates and uses radio frequency energy and if not
installed and used in strict accordance with the manufacturer’s instructions, may cause interference to radio
and television reception.

This equipment is designed to provide reasonable protection against such interference in a residential installa­tion. However , there is no guarantee that interfer ence will not occur in a particular inst allation. If this equipm ent
does cause interference to radio or television, which can be determined by turning the equipment on and off,
you are encouraged to try one or more of the following corrective measures:

• Reorient the receiving antenna.

• Move the device to one side or the other of the radio or TV.

• Move the device farther away from the radio or TV.

• Plug the computer into a different outlet so that the receiver and computer are on different branch outlets.

Momentus 5400.2 Blade Server Product Manual, Rev. B

15

If necessary, you should consult your dealer or an experienced radio/television technician for additional sug­gestions. You may find helpful the following booklet prepared by the Federal Communications Commission:
How to Identify and Resolve Radio-Television Interference Problems. This booklet is available from the Super­intendent of Documents, U.S. Government Printing Office, Washington, DC 20402. Refer to publication num­ber 004-000-00345-4.

2.15 Environmental protection

Seagate designs its products to meet environmental protection requirements worldwide, including regulations
restricting certain chemica l subst ances .

European Union Restriction of Hazardous Substances (RoHS)

The European U nion Restr icti on of Hazard ous S ubst ance s (RoHS ) Dire cti ve re strict s the p resen ce of ch emic al
substances, including Lead (Pb), in electronic products effective July 2006.

A number of parts and materials in Seagate products are procured from external suppliers. We rely on the
rep-resentat ions o f our sup pl iers reg ardi ng the pr esence of RoHS subst ances in these p arts and mate rials. Our
supplier contracts require compliance with our chemical substance restrictions, and our suppliers document
their compliance wi th our re quire ment s by providing material conte nt declar ations for al l par ts an d mater ial s for
the disc drives documented in this publication. Current supplier declarations include disclosure of the inclusion
of any RoHS-regulated substance in such parts or materials.

Seagate also has internal system s in place to en sure ongoing complian ce with the RoHS Directive and all laws
and regulations which restrict chemical conte nt in electron ic produ cts. T hese system s include sta ndar d oper at­ing procedures that ensure that restricted substances are not utilized in our manufacturing operations, labora­tory analytical validation testing, and an internal auditing process to ensure that all standard operating
procedures are complied with.

2.16 Corrosive environment

Seagate electronic drive components pass accelerated corrosion testing equivalent ot 10 years exposure to
light industrial environments containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM
B845. However, this accelerated testing cannot duplicate every potential application environment. Users
should use caution exposing any electronic components to uncontrolled chemical pollutants and corrosive
chemicals as electronic drive component reliability can be affected by the installation environment. The silver,
copper, nickel, and gold films used in Seagate products are especially sensitive to the presence of sulfide,
chloride, and nitr ate c ont ami na nt s. S ulfur is found to be the m ost dam aging . In ad di tion, e lectron i c comp onent s
should never be exposed to condensing water on the surface of the printed circuit board assembly (PCBA) or
exposed to an am bient rel at ive hum idity gr eate r th an 9 5%. Mat erial s used in cabin et fa bri cation , such as vulca­nized rubber, that can outgas corrosive compounds should be minimzed or eliminated. The useful life of any
electronic equipment may be extended by replacing materials near circuitry with sulfide-free alternatives.

16

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17

3.0 Configuring and mounting the drive

This section contains the specifications and instructions for configuring and mounting the drive.

3.1 Handling an d stati c discharge precautions

After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic dis­charge (ESD) hazards. Observe the following standard handling and static-discharge precautions:

Caution:

• Keep the drive in the electrostatic discharge (ESD) bag until you are ready for installation to limit the drive’s
exposure to ESD.

• Before handling the drive, put on a grounded wrist strap, or ground yourself frequently by touching the metal
chassis of a computer that is plugg ed into a grounded outlet. Wear a grounded wrist strap through out the entire
installation procedure.

• Handle the drive only by its edges or frame.

• The drive is fragile—handle it with care. Do not press down on the drive top cover.

• Always rest the drive on a padded, antistatic surface until you mount it in the computer.

• Do not touch the connector pins or the printed circuit board.

• Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids
the warranty. Some factory-installed labels contain information needed to service the drive. Other labels are
used to seal out dirt and contamination.

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Momentus 5400.2 Blade Server Product Manual, Rev. B

3.2 Jumper settings

3.2.1 Master/slave configuration

Use the options jumper block shown in Figure 3 to configure the drive for operation. This jumper block is the
4-pin header adjacent to pins 1 and 2 of the I/O signal pins. For additional information about using the Cable
select option, see Section 3.2.2.

The “Master or single drive” option is the factory default setting.

Drive is master (or single drive)

Drive is slave

Cable select

Figure 3. Jumper settings

3.2.2 Cable-select option

Computers that use cable select determine the master and slave drives by selecting or deselecting pin 28,
CSEL, on the interface bus. Master and slave drives are determined by their physical position on the cable. To
enable cable select, set a jumper as shown in Figure 3. Refer to your computer manual to determine whether
your computer supports this option.

Momentus 5400.2 Blade Server Product Manual, Rev. B

19

3.3 Drive mounting

You can mount the drive using four screws in the side-mounting holes or four screws in the bottom-mounting
holes. See Figure 4 for drive mounting dimensions (dimensions in inches with mm in parentheses). Follow
these important mounting precautions when mounting the drive:

• Allow a minimum clearance of 0.030 inches (0.76 mm) around the entire perimeter of the drive for cooling.

• Use only M3 x 0.5 mounting screws.

• Do not overtighten the mounting screws (maximum torque: 4.0 inch-lb).

• Four (4) threads (0.080 inches) minimum screw engagement recommended.

Measurements shown in Figure 4 are in inches.

1 DIMENSIONS PER EIA-720 OR SFF 8201 SPECIFICATION.

2 DIMENSIONS PER SFF 8212 OR SFF 8223.

3 DRIVE LENGTH W/ PATA IS 3.945±.057 (WORST CASE).

DRIVE LENGTH W/ SATA IS 3.957±.062 (WORST CASE).

3.945 ± .010

C

OF CONN.

OF DRIVE

C

DATUM B

( .189 )

2

(BASE)

2

.157

2

.399

1

2.750 ±.010

(BASE)

(.490 )

.217 ±.050

.217 ±.050

(.673 )

.020

)

(

SECTION B-B (SATA)

.039 B C D

2 .152

DETAIL A (PATA)

B

.039 B C D
.016 C

2 .012

DETAIL A (SATA)

SATA

.399

PATA

BASE

.551 1

.374 ±.008

-D-

2X .118
BOTH SIDES

1

BASE

.551

1

2

3.567

1

3.567
(BASE) 1

3

2X M3 X 0.5-6H
MOUNTING HOLES; BOTH SIDES
.12 MIN FULL THREAD

0.148 ±.010 X 90

1

4X M3 X 0.5-6H
MOUNTING HOLES; BOTH SIDES
.10 MIN FULL THREAD

0.148 ±.010 X 90

1

1

2.430

B

.370

2

DETAIL A

-C-

.160

-B-

1

Figure 4. Mounting dimens ions—top, side and e nd v ie w

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Momentus 5400.2 Blade Server Product Manual, Rev. B

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21

4.0 ATA interface

These drives use the industry-standard ATA task file interface that supports 16-bit data transfers. It supports
ATA programmed input/output (PIO) modes 0–4; multiword DMA modes 0–2, and Ultra DMA modes 0–5. The
drive also supports the use of the IORDY signal to provide reliable high-speed data transfers.

For detailed information about the ATA interface, refer to the draft of AT Attachment with Packet Interface
Extension (ATA/ATAPI-6), NCITS T13 1410D, subsequently referred to as the Draft ATA-6 Standard.

4.1 ATA interface signals and connector pins

The following tab le summa rizes the sign als on the 44 -pin ATA interface connector. For a de ta iled descr ipti on of
these signals, refer to the Draft ATA-6 Standard.

T a ble 5: Conn ecto r sign als

Connector

Signal Name

RESET- 1 1 2 2 Ground
DD7 3 3 4 4 DD8
DD6 5 5 6 6 DD9
DD5 7 7 8 8 DD10
DD4 9 9 10 10 DD11
DD3 11 11 12 12 DD12
DD2 13 13 14 14 DD13
DD1 15 15 16 16 DD14
DD0 17 17 18 18 DD15
Ground 19 19 20 20 (keypin)
DMARQ 21 21 22 22 Ground
DIOW- 23 23 24 24 Ground
DIOR- 25 25 26 26 Ground
IORDY 27 27 28 28 PSYNC:CSEL
DMACK- 29 29 30 30 Ground
INTRQ 31 31 32 32 IOCS16­DA1 33 33 34 34 PDIAG­DA0 35 35 36 36 DA2
CS1FX- 37 37 38 38 CS3FX­DASP- 39 39 40 40 Ground
+5 V (Logic) 41 41 42 42 +5V (Motor)
Ground (Return) 43 43 44 44 No connection

Contact

Cable
Conductor

Cable
Conductor

Connector
Contact

Signal Name

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Momentus 5400.2 Blade Server Product Manual, Rev. B

4.1.1 Supported ATA commands

The following table lists ATA-standard commands that the drive supports. For a detailed description of the ATA
commands, refer to the Draft ATA-6 Standard.

T a bl e 6: Suppo rt ed com ma nds

Command nam e Command code (in hex)
A TA-standard commands

ATA Device Configuration Overlay B1
ATA Service A2
Check Power Mode 98
Download Microcode 92
Execute Device Diagnostics 90
Flush Cache E7
Flush Cache Extended EA
Format Track (Legacy) 50
Identify Device EC
Idle 97
Idle Immediate 95
Initialize Device Parameters 91
Read Buffer E4
Read DMA C8
Read DMA Extended 25
Read Log Extended 22
Read Multiple C4
Read Multiple Extended 29
Read Native Max Address F8
Read Native Max Address Extended 27
Read Sectors 20
Read Sectors Extended 24
Read Verify Sectors 40
Read Verify Sectors Extended 42
Recalibrate 10
Security Disable Password F6
Security Erase Prepare F3
Security Erase Unit F4
Security Freeze Lock F5
Security Set Password F1

H

H

H, E5H

H

H

H

H

H

H

H, E3H

H, E1H

H

H

H, C9H

H

H

H

H

H

H

H, 21H

H

H, 41H

H

H

H

H

H

H

H

Momentus 5400.2 Blade Server Product Manual, Rev. B

23

T a bl e 6: Suppo rt ed com ma nds

Command name Command code (in hex)

Securit y Un l o ck F2
Seek 70
Set Drive Parameters 91
Set Features EF
Set Max Address F9

Note: Individual Set Max com­mands are identified by the value
placed in the Set Max Features
register as defined to the right.

H

H

H

H

H

Address
Password
Lock
Unlock

Freeze Lock
Set Multiple Mode C6
Sleep 99
S.M.A.R.T. B0
Standby 96
St andby Immediate 94
Vendor Unique 9A
Write Buffer E8
Write DMA CA
Write DMA Extended 35
Write Log Extended 32
Write Multiple C5
Write Multiple Extended 39
Write Sectors 30
Write Sectors Extended 34

H

H, E6H

H

H, E2H

H, E0H

H, FAH, FBH

H

H, CBH

H

H

H

H

H, 31H

H

ATA-st a ndard powe r- m a nagement c om m a nds

00
01
02
03
04

H
H
H
H
H

Check Power Mode 98H or E5
Idle 97H or E3
Idle Immediate 95H or E1
Sleep 99H or E6
Standby 96H or E2
St andby Immediate 94H or E0

A TA-standard security commands

Security Set Password F1
Securit y Un l o ck F2
Security Erase Prepare F3
Security Erase Unit F4

H

H

H

H

H

H

H

H

H

H

24

Momentus 5400.2 Blade Server Product Manual, Rev. B

T a bl e 6: Suppo rt ed com ma nds

Command name Command code (in hex)

Security Freeze Lock F5
Security Disable Password F6

H

H

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25

4.1.2 Identify Device command

The Identify Device command (command code ECH) transfers information about the drive to the host following
power up. The data is organized as a single 512-byte block of data, whose contents are shown in Table 6 on
page 22. All reserved bits or words should be set to zero. Parameters listed with an “x” are drive-specific or
vary with the state of the drive. See Section 2.0 on page 3 for default parameter settings.

The following comm ands contain drive-specific featur es that may not be included in the Draf t AT A-6 Stand ard.

Word Description Value

0 Configuration information:

0C5A

• Bit 15: 0 = ATA; 1 = ATAPI

• Bit 7: removable media

• Bit 6: removable controller

• Bit 0: reserved
1 Number of logical cylinders 16,383
2 ATA-reserved 0000

H

3 Number of logical heads 16
4 Retired 0000
5 Retired 0000
6 Number of logical sectors per logical track: 63 003F
7–9 Retired 0000

H

H

H

H

10–19 Serial number: (20 ASCII characters, 0000H = none) ASCII
20 Retired 0000
21 Retired 0400
22 Obsolete 0000
23–26 Firmware revision

H

H

H

x.xx

(8 ASCII character string, padded with blanks to end of string)

27–46 Drive model number (40 ASCII characters, padded with blanks

to end of string)

ST9120821AB
ST9100824AB
ST98823AB
ST96812AB
ST94813AB

H

47 (Bits 7–0) Maximum sectors per interrupt on Read multiple and

Write multiple (16)
48 Reserved 0000
49 Standard Standby timer, IORDY supported and may be disabled 2F00
50 ATA-reserved 0000
51 PIO data-transfer cycle timing mode 0200
52 Retired 0200
53 Words 54–58, 64–70 and 88 are valid 0007
54 Number of current logical cylinders xxxx
55 Number of current logical heads xxxx
56 Number of current logical sectors per logical track xxxx
57–58 Current capacity in sectors xxxx

8010

H

H

H

H

H

H

H

H

H

H

H

26

Momentus 5400.2 Blade Server Product Manual, Rev. B

Word Description Value

59 Number of sectors transferred during a Read Multiple or W rite

xxxx

Multiple command

60–61 Total number of user-addressable LBA sectors available

(see Section 2.2 for related information)

ST9120821AB = 234,441,648
ST9100824AB = 195,371,568
ST98823AB = 156,301,488
ST96812AB = 117,210,240

ST94813AB = 78,140,160
62 Retired 0000
63 Multiword DMA active and modes supported (see note following

xx07

this table)
64 Advanced PIO modes supported (modes 3 and 4 supported) 0003
65 Minimum multiword DMA transfer cycle time per word (120

0078

nsec)
66 Recommended multiword DMA transfer cycle time per word

0078

(120 nsec)
67 Minimum PIO cycle time without IORDY flow control (240 nsec) 00F0
68 Minimum PIO cycle time with IORDY flow control (120 nsec) 0078
69–74 ATA-reserved 0000
75 Queue depth 0000
76–79 ATA-reserved 0000
80 Major version number 007E
81 Minor version number 0000
82 Command sets supported 346B
83 Command sets supported 7D01
84 Command sets support extension 4003
85 Command sets enabled 34xx
86 Command sets enabled 3xxx
87 Command sets enable extension 4003
88 Ultra DMA support and current mode

xx3F

(see note following this table)

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

89 Security erase time 0000
90 Enhanced security erase time 0000
91 Advanced power management value 0040
92 Master password revision code FFFE
93 Hardware reset value (see description following this table) xxxx
94 Auto acoustic management setting xxxx
95–127 ATA-reserved 0000
128 Security status 0001
129–159 Seagate-reserved xxxx

H

H

H

H

H

H

H

H

H

Momentus 5400.2 Blade Server Product Manual, Rev. B

27

Word Description Value

160–254 ATA-reserved 0000
255 Integrity word xxA5

H

H

Note. See the bit descriptions below for words 63, 88, 93 and 94 of the Identify Drive data.

Description (if bit is set to 1)

Bit Word 63

0 Multiword DMA mode 0 is supported.
1 Multiword DMA mode 1 is supported.
2 Multiword DMA mode 2 is supported.
8 Multiword DMA mode 0 is currently active.
9 Multiword DMA mode 1 is currently active.
10 Multiword DMA mode 2 is currently active.

Bit Word 88

0 Ultra DMA mode 0 is supported.
1 Ultra DMA mode 1 is supported.
2 Ultra DMA mode 2 is supported.
3 Ultra DMA mode 3 is supported.
4 Ultra DMA mode 4 is supported.
8 Ultra DMA mode 0 is currently active.
9 Ultra DMA mode 1 is currently active.
10 Ultra DMA mode 2 is currently active.
11 Ultra DMA mode 3 is currently active.
12 Ultra DMA mode 4 is currently active.
13 Ultra DMA mode 5 is currently active.

Bit Word 93

13 1 = 80-conductor cable detected, CBLID above VIH

0 = 40-conductor cable detected, CBLID below VIL

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Momentus 5400.2 Blade Server Product Manual, Rev. B

4.1.3 Set Features command

This command con trols the implement ation of var ious features that the dr iv e sup port s. When the drive receives
this command, it sets BSY, checks the contents of the Features register, clears BSY and generates an inter­rupt. If the value in the register does not represent a feature that the drive supports, the command is aborted.
Power-on default has the read look-ahead and write caching features enabled. The acceptable values for the
Features register are defined as follows:

Table 7: Features register values

02
03

Enable write cache (default).

H

Set transfer mode (based on value in Sector Count register).

H

Sector Count register values:

05
55
82

00

H

01

H

08

H

09

H

0A

H

0B

H

0C

H

20

H

21

H

22

H

40

H

41

H

42

H

43

H

44

H

45

H

Enable advanced power management

H

Disable read look-ahead (read cache) feature.

H

Disable write cache.

H

Set PIO mode to default (PIO mode 2).
Set PIO mode to default and disable IORDY (PIO mode 2).
PIO mode 0
PIO mode 1
PIO mode 2
PIO mode 3
PIO mode 4 (default)
Multiword DMA mode 0
Multiword DMA mode 1
Multiword DMA mode 2
Ultra DMA mode 0
Ultra DMA mode 1
Ultra DMA mode 2
Ultra DMA mode 3
Ultra DMA mode 4
Ultra DMA mode 5

AAHEnable read look-ahead (read cache) feature (default).
F1

Report full capacity available

H

Note. At power-on or after a hardware or software reset the default values of the features are as indicated

above.

Momentus 5400.2 Blade Server Product Manual, Rev. B

29

5.0 Seagate Technology support services

Online services

Internet

www.seagate.com for information about Seagate products and services. Worldwide support is available 24

hours daily by e-mail for your questions.

Presales Support: www.seagate.com/support/email/email_presales.html or [e-mail]
Technical Support: www.seagate.com/support/email/email_disc_support.html or [e-mail]

mySeagate

my.seagate.com is the industry’s first Web portal designed specifically for OEMs and distributors. It provides
self-service access to critical applications, personalized content and the tools that allow our partners to man­age their Seagate account functions. Submit pricing requests, orders and returns through a single, password­protected Web interface—anytime, anywhere in the world.

reseller.seagate.com

reseller.seagate.com supports Seagate resellers with product information, program benefits and sales tools.
You may register for customized communications that are not available on the web. These communications
contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about
the benefits or to register, go to reseller.seagate.com, any time, from anywhere in the world.

Automated phone services

SeaFONE® (1-800-SEAGATE) is the Seagate toll-free number (1-800-732-4283) to access our automated

directory assistance for Seagate Service Center support options. Inte rnatio nal cal lers can re ach this servi ce by
dialing [phone].

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific
application or computer system, as well as drive availability and compatibility.

Technical Support

If you need help installing your drive, consult your system's documentation or contact the dealer's support ser­vices department for assistance specific to your system. Seagate technical support is also available to assist
you online at support.seagate.com or through one of our call centers. Have your system configuration informa­tion and your drive’s “ST” model number available.

SeaTDD™ ([phone]) is a telecommunications device for the deaf (TDD). You can send questions or
comments 24 hours daily and exchange messages with a technical support specialist during normal business
hours for the call center in your region.

30

Momentus 5400.2 Blade Server Product Manual, Rev. B

Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate drives. Seagate distributors, OEMs and other direct
customers should contact their Seagate Customer Service Operations (CSO) representative for warranty­related issues. Resellers or end users of drive products should contact their place of purchase or one of the
Seagate CSO warranty centers for assistance. Have your drive’s “ST” model number and serial number avail­able.

Data Recove ry Services

Seagate offers data recovery services for all formats and all brands of storage media. Our Data Recovery Ser­vices labs are currently located in North America. To get a free quick quote or speak with a case management
representativ e, call 1- 800- 475- 0143 . A dditional information, includ in g an online request form and dat a loss pre­vention resources, is available at www.datarecovery.seagate.com.

Authorized Service Centers

In some locations outside the US, you can contact an Authorized Service Center for service.

USA/Canada/Latin America support services

Seagate Service Centers

Presales Support

Call center Toll-free Direct dial FAX

Americas 1-877-271-3285

1

[phone]

1

[phone]

Technical Support

Call center Toll-free Direct dial FAX

Americas 1-800-SEAGATE

2

[phone]

2

[phone]

Customer Service Operations

Warranty Service

Call center Toll-free Direct dial FAX / E-mail

USA, Canada, Mexico and 1-800-468-3472
Latin America

Brazil
Jabil Industrial Do Brasil — [phone] [phone]
LTDA

4

Data Recove ry Services

Call center Toll-free Direct dial FAX

USA, Canada, 1-800-475-01435 [phone]-475-0158
and Mexico [phone]

1

Hours of operation are 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 6:00 P.M., Monday through Friday (Central time).

2

Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday (Central time).

3

Hours of operation are 8:00 A.M. to 5:00 P.M., Monday through Friday (Central time).

4

Authorized Service Center

5

Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday, and 9:00 A.M. to 5:00 P.M., Saturday (Eastern time).

3

— [phone]

[e-mail]

Momentus 5400.2 Blade Server Product Manual, Rev. B

31

European support services

For presales and technical support in Europe, dial the Seagate Service Center toll-free number for your spe­cific location. If your location is not listed here, dial our presales and technical support call center at +1-405­324-4714 from 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Monday through Friday.
The presales and technical support call center is located in Oklahoma City, USA.

For European warranty service, dial the toll-free number for your specific location. If your location is not listed
here, dial our European CSO warranty center at [phone] from 8:30 A.M. to 5:00 P.M. (Central Europe
time) Monday through Friday. The CSO warranty center is located in Amsterdam, The Netherlands.

Seagate Service Centers

Toll-free support numbers

Call center Presales and Technical Support Warranty Service

Austria — 00 800-47324289
Belgium 00 800-47324283 (00 800-4SEAGATE) 00 800-47324289
Denmark 00 800-47324283 00 800-47324289
France 00 800-47324283 00 800-47324289
Germany 00 800-47324283 00 800-47324289
Ireland 00 800-47324283 00 800-47324289
Italy 00 800-47324283 00 800-47324289
Netherlands 00 800-47324283 00 800-47324289
Norway 00 800-47324283 00 800-47324289
Poland 00 800-311 12 38 00 800-311 12 38
Spain 00 800-47324283 00 800-47324289
Sweden 00 800-47324283 00 800-47324289
Switzerland 00 800-47324283 00 800-47324289
Turkey 00 800-31 92 91 40 00 800-31 92 91 40
United Kingdom 00 800-47324283 00 800-47324289

FAX services—All Europe (toll call)

Technical Support [phone]
Warranty Ser vi ce [phone]

Africa/Middle East support services

For presales and technical support in Africa and the Middle East, dial our presales and technical support call
center at [phone] from 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Mon­day through Friday. The presales and technical support call center is located in Oklahoma City, USA.

For warranty service in Africa and the Middle East, dial our European CSO warranty center at +31-20-316­7222 from 8:30 A.M. to 5:00 P.M. (Central Europe time) Monday through Friday, or send a FAX to +31-20-653-

3513. The CSO warranty center is located in Amsterdam, The Netherlands.

32

Momentus 5400.2 Blade Server Product Manual, Rev. B

Asia/Pacific support services

For Asia/Pacific presales and technical support, dial the toll-free number for your specific location. The Asia/
Pacific toll-free numbe rs ar e avail able f rom 6:00 A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M. (Australian East­ern time) Monday through Fr iday, except as noted. If your locati on is not listed here, direct dial one of our tech­nical support locations.

Warranty service is available from 9:00 A.M. to 6:00 P.M. April through October, and 10:00 A.M. to 7:00 P.M.
November through March (Australian Eastern time) Monday through Friday.

Seagate Service Centers

Call center Toll-free Direct dial FAX

Australia 1800-14-7201 — —
China (Mandarin)
Hong Kong 800-90-0474 — —
Hong Kong (Cantonese)

2, 4

India
Indonesia 001-803-1-003-2165 — —

3, 4

Japan

3, 4

Korea
Malaysia 1-800-80-2335 — —
New Zealand 0800-443988 — —
Singapore 800-1101-150 — [phone]
Taiwan (Mandarin)
Thailand 001-800-11-0032165 — —

1, 4

1, 4

800-810-9668 [phone] —

1, 4

001-800-0830-1730 — —
1-600-180-1104 — —

0034 800 400 554 — —
007 98 8521 7635 — —

00-800-0830-1730 — —

Customer Service Operations

Warranty Service

Call center Toll-free Direct dial FAX

Asia/Pacific — [phone] [phone]
Australia 1800-12-9277 — —

4

India

1

Hours of operation are 8:30 A.M. to 5:30 P.M., Monday through Friday (Australian Western time).

2

Hours of operation are 9:00 A.M. to 6:00 P.M., Monday through Saturday.

3

Hours of operation are 9:30 A.M. to 6:30 P.M., Monday through Friday.

4

Authorized Service Center

— [phone] [phone]

Momentus 5400.2 Blade Server Product Manual, Rev. B

33

Publication f eedback survey

We are interested in your comments and suggestions regarding this publication. Please take a few minutes to
participate in our survey at the following URL:

http://survey.seagate.com/survey/techpubs.nsf

Thank you for your time and comments.

34

Momentus 5400.2 Blade Server Product Manual, Rev. B

Momentus 5400.2 Blade Server Product Manual, Rev. B

35

Index

Numerics

3D Defense System 1

A

acoustics 12
AFR 13
agency certification (regulatory) 13
altitude 10
ambient conditions 3
ambient temperature 7, 10
Annualized Failure Rate 13
areal density 6
ATA interface 21
ATA-standard commands 22
Australian C-Tick 14
autodetection 1
average seek time 7

B

BPI 6
buffer 1, 6
burst 1

C

cable select 1
cable-select option 18
cache 1, 6
case temperature 10
CE mark 13
certification 13
Check Power Mode 23
commands 22
compliance 13
conducted noise 9
conducted RF immunity 12
configuring the drive 17
connector pins 21
CSA C22.2 (950) 13
CSEL 18
C-Tick 14
current profile 9
cycles 13

D

Data Defense 1
data-transfer rates 1
DC power 8
density 6
Diagnostic Defense 1
diagnostic software 1

discs 5
dissipation 8
Download Microcode 22
Drive Defense 1
drive diagnostics 7
drive monitoring 1
drive self-test 1

E

electrical fast transient 12
electromagnetic compatibility 13
Electromagnetic Compatibility Directive 13
electromagnetic immunity 12
electrostatic discharge 12
EMC compliance 13
EN 60950 13
enclosures 14
environmental specification s 10
error-correction algorithms 1
errors 13
European Union 13
European Union Restriction of Hazardous Substanc-

es 15

Execute Device Diagnostics 22

F

FCC verification 14
Features register 28
Flush Cache 22
Flush Cache Extended 22
formatted capacity 5
frequency 12

G

guaranteed sectors 5

H

handling 17
heads 1, 5
height 6
humidity 10

I

I/O data-transfer rate 6
Identify Device 22
Identify Device command 25
Idle 8, 23
Idle Immediate 23
Idle mode power 8
IEC950 13
Information Technology Equipment 13
Initialize Device Parameters 22
interface 6, 21

36

Momentus 5400.2 Blade Server Product Manual, Rev. B

interface signals 21
interference 14
interleave 6
internal data-transfer rate OD 6
ISO document 7779 12

J

jumper settings 18

K

Korean RRL 14

L

LBA mode 5
length 6
Load/Unload 13
logical geometry 5

M

master/slave 1
Master/slave configuration 18
maximum temperature 10
modes 21
monitoring 1
mounting the drive 17, 19

N

noise 9
nominal power 3
nonoperating shock 11
nonoperating vibration 11
nonrecoverable read errors 13

O

operating shock 11
operating vibration 11

P

physical characteristics 6
physical organization 5
pins 21
PIO 21
power consumption 8
power dissipation 8
power frequency h-field immunity 12
power on/off cycles 13
power specifications 8
power-management commands 23
power-management modes 10
Power-on to Ready 7
precautions 19

R

radiated RF immunity 12
radio and television interference 14
radio frequency (RF) 12
random track location 8
Read Buffer 22
Read DMA 22
Read DMA Extended 22
read errors 13
Read Multiple 1, 22
Read Multiple Extended 22
Read Native Max Address 22
Read Native Max Address Extended 22
Read Sectors 22
Read Sectors Extended 22
Read Verify Sectors 22
Read Verify Sectors Extended 22
read/write heads 5
read/write power and current 8
recording and interface technology 6
recording density 6
recording heads 1
recording method 6
register 28
relative humidity 10
reliability 13
resistance 9
RF 12
RoHS 15

S

S.M.A.R.T. 23
S.M.A.R.T. drive monitoring 1
safety certification 13
screws 19
SeaTools 1
sectors 5
security commands 23
Security Disable Password 24
Security Erase Prepare 23
Security Erase Unit 23
Security Freeze Lock 24
Security Set Password 23
Security Unlock 23
Seek 23
seek mode 8
seek time 7
Seeking 8
Service Life 13
servo electronics 8
Set Features 23
Set Features command 28
Set Max 23
Set Multiple Mode 23

Momentus 5400.2 Blade Server Product Manual, Rev. B

37

shock 11
signals 21
single-track seeks 7
Sleep 8, 23
sound 12
specifications 3
spindle speed 6
Spinup 8
spinup power 8
Standby 8, 23
Standby Immediate 23
Standby mode 8
Standby to Ready 7
static-discharge precautions 17
subassembly 14
support services 29
surge immunity 12

T

technical support services 29
temperature 10
temperature gradient 10
time to ready 7
TMR 1
track density 6
track-to-track seek time 7
TUV North America 13

U

UL 1950 13

V

vibration 11
voltage 9
voltage dips, interrupts 12
voltage tolerance 9

W

Warranty 13
weight 6
wet bulb temperature 10
width 6
Write Buffer 23
Write DMA 23
Write DMA Extended 23
Write Multiple 1, 23
Write Multiple Extended 23
Write Sectors 23
Write Sectors Extended 23

38

Momentus 5400.2 Blade Server Product Manual, Rev. B

Seagate Technology LLC

920 Disc Drive, Scotts Valley, California 95066-4544, USA

Publication Number: 100367617, Rev. B, Printed in U.S.A.