Seagate ST2000NM0004, ST2000NM0024, ST2000NM0044, ST2000NM0064, ST4000NM0004 User Manual

...

Download

Product Manual

Seagate® Enterprise Capacity 3.5 HDD v4 Serial A TA

Standard 4KN models

ST6000NM0004 ST4000NM0004 ST2000NM0004

Self-Encryption 4KN models

ST6000NM0064 ST4000NM0064 ST2000NM0064

SED (FIPS 140-2) 4KN model (Review Pending)

ST6000NM0094

Standard 5xxE models

ST6000NM0024 ST5000NM0084 ST4000NM0024 ST2000NM0024

Self-Encryption 5xxE models

ST6000NM0044 ST4000NM0044 ST2000NM0044

SED (FIPS 140-2) 5xxE model (Review Pending)

ST6000NM0084

100740544 Rev. C June 2014

Document Revision History

Revision Date Description of changes

Rev . A 05/15/2014 Initial release. Rev. B 05/23/2014 Pages 4 & 6. Rev. C 06/19/2014 Pages fc, 2, 4, 6-7, 10, 23-24 & 34.

© 2014 Seagate Technology LLC. All rights reserved. Publication number: 100740544, Rev. C June 2014 Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC in the United States and/or

other countries. Constellation ES and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. The FIPS logo is a certification mark of NIST, which does not imply product endorsement by NIST, the U.S., or Canadian governments. All other trademarks or registered trademarks are the property of their respective owners.

No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC. Call 877-PUB-TEK1 (877-782-8351) to request permission. When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your

computer’s operating system may use a different standard of measurement and report a lower capacity . In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage. Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating environment and other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for more information, visit use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.

www.bis.doc.gov), and controlled for import and

Contents

Seagate Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.0 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.1 About the Serial ATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.0 Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.2.1 LBA mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.3 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.4 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.5 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.5.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.5.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.5.3 Voltage tolerance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.5.4 Extended Power Conditions - PowerChoiceTM. . . . . . . . . . . . . . . . . . . . . . . . . 13

2.6 Environmental limits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.6.1 Temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.6.2 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.6.3 Effective Altitude (sea level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.6.4 Shock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.6.5 Vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.7 Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.8 Test for Prominent Discrete Tones (PDTs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.9 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.10 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.10.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF) . . . 18

2.11 Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.11.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.11.2 Electromagnetic compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.11.3 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.12 Environmental protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.12.1 European Union Restriction of Hazardous Substances (RoHS) Directive. . . . . 20

2.12.2 China Restriction of Hazardous Substances (RoHS) Directive . . . . . . . . . . . . 20

2.13 Corrosive environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.14 Reference documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.15 Product warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.0 Configuring and mounting the drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.3 Serial ATA cables and connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.4 Drive mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.4.1 Mechanical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.0 About FIPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

5.0 About self-encrypting drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

5.1 Data encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

5.2 Controlled access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

5.2.1 Admin SP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

5.2.2 Locking SP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

5.2.3 Default password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

5.3 Random number generator (RNG) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C

Contents

5.4 Drive locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

5.5 Data bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

5.6 Cryptographic erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

5.7 Authenticated firmware download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

5.8 Power requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

5.9 Supported commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

5.10 RevertSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

5.11 ATA Security Erase Unit Command on SED SATA drives . . . . . . . . . . . . . . . . . . . . . . . . 28

5.12 Sanitize Device - CRYPTO SCRAMBLE EXT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

6.0 Serial ATA (SATA) interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6.1 Hot-Plug compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6.2 Serial ATA device plug connector pin definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

6.3.1 Identify Device command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

6.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

6.3.3 S.M.A.R.T. commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C

Seagate Technology Support Services

For information regarding online support and services, visit: Available services include:

http://www.seagate.com/about/contact-us/technical-support/

• Presales & Technical support

• Global Support Services telephone numbers & business hours

• Authorized Service Centers

For information regarding Warranty Support, visit: For information regarding data recovery services, visit: For Seagate OEM and Distribution partner portal, visit: For Seagate reseller portal, visit:

http://www.seagate.com/partners/my-spp-dashboard/

http://www.seagate.com/support/warranty-and-replacements/

http://www.seagate.com/services-software/data-recovery-services/ http://www.seagate.com/partners

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 1

1.0 Introduction

This manual describes the functional, mechanical and interface specifications for the following:

Seagate® Enterprise Capacity 3.5 HDD v4 Serial ATA model drives:.

Standard 4KN

models

ST6000NM0004 ST6000NM0024 ST6000NM0064 ST6000NM0044

ST4000NM0004 ST4000NM0024 ST4000NM0064 ST4000NM0044 ST2000NM0004 ST2000NM0024 ST2000NM0064 ST2000NM0044 ST6000NM0084

Standard 5xxE

models

Self-Encrypting

4KN (SED) models

Self-Encrypting

5xxE (SED) models

FIPS 140-2 Level 2

(Review Pending)

4KN model

ST5000NM0084 ST6000NM0094

5xxE model

These drives provide the following key features:

• 7200 RPM spindle speed.

• 128 MB data buffer.

• PowerChoice™ for selectable power savings

• Top Cover Attached motor for excellent vibration tolerance

• High instantaneous (burst) data-transfer rates (up to 600MB per second).

• Perpendicular recording technology provides the drives with increased areal density.

• State-of-the-art cache and on-the-fly error-correction algorithms.

• Native Command Queueing with command ordering to increase performance in demanding applications.

• Full-track multiple-sector transfer capability without local processor intervention.

• SeaTools™ diagnostic software performs a drive self-test that eliminates unnecessary drive returns.

• Support for S.M.A.R.T. drive monitoring and reporting.

• Supports latching SATA cables and connectors.

• Worldwide Name (WWN) capability uniquely identifies the drive.

Note

Seagate recommends validating the configuration with the selected HBA/RAID controller manufacturer to ensure use of full capacity is supported.

For more information on FIPS 140-2 Level 2 certification see See Section 4.0 on page 25 .

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 2

1.1 About the Serial ATA interface

The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages

include:

• Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers or other configuration options.

• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.

• Scalability to higher performance levels.

In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial ATA was designed to allow users to install a Serial ATA host adapter and Serial ATA disk drive in the current system and expect all of the existing applications to work as normal.

The Serial ATA interface connects each disk drive in a point-to-point configuration with the Serial ATA host adapter. There is

no master/slave relationship with Serial ATA devices like there is with parallel ATA. If two drives are attached on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This essentially means both drives behave as if they are Device 0 (master) devices.

The host adapter may, optionally, emulate a master/slave environment to host software where two devices

Note

The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward

compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data

transfers, resets, and interrupts are all emulated.

on separate Serial ATA ports are represented to host software as a Device 0 (master) and Device 1 (slave) accessed at the same set of host bus addresses. A host adapter that emulates a master/slave environment manages two sets of shadow registers. This is not a typical Serial ATA environment.

The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred

to as the Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For additional information about how

Serial ATA emulates parallel ATA, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification. The

specification can be downloaded from www.serialata.org.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 3

2.0 Drive specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For

convenience, the phrases the drive and this drive are used throughout this manual to indicate the following drive models:

Standard 4KN

models

ST6000NM0004 ST6000NM0024 ST6000NM0064 ST6000NM0044

Standard 5xxE

models

Self-Encrypting

4KN (SED) models

Self-Encrypting

5xxE (SED) models

FIPS 140-2 Level 2

(Review Pending)

4KN model

ST5000NM0084 ST6000NM0094

ST4000NM0004 ST4000NM0024 ST4000NM0064 ST4000NM0044

5xxE model

ST2000NM0004 ST2000NM0024 ST2000NM0064 ST2000NM0044 ST6000NM0084

2.1 Specification summary tables

The specifications listed in the following tables are for quick reference. For details on specification measurement or

definition, see the appropriate section of this manual.

Table 1Drive specifications summary

ST6000NM0004, ST6000NM0024

Drive specification

Formatted (512 bytes/sector)* 6TB 5TB 4TB 2TB Guaranteed sectors (see Section 2.2) Heads 12 8 4 Discs 6 4 2 Bytes per logical sector 512 Bytes per physical sector 4096 Recording density, KBPI (Kb/in max) 1981 Track density, KTPI (ktracks/in avg.) 320 Areal density, (Gb/in2 avg) 633 Spindle speed (RPM) 7200 Internal data transfer rate (Mb/s max) 2317 Sustained data transfer rate OD

(MiB/s max) I/O data-transfer rate (MB/s max) 600

ATA data-transfer modes supported

Cache buffer 128MB (129,536KB) Weight: (maximum) 780g (1.72 lb) 680g (1.50 lb) 610g (1.34 lb) Average latency 4.16ms Power-on to ready (sec) (typ/max) 23/30 Standby to ready (sec) (typ/max) 23/30

Startup current (typical) 12V (peak)

Voltage tolerance (including noise)

Ambient temperature Temperature gradient

(°C per hour max) Relative humidity Relative humidity gradient 30% per hour max Altitude, operating

ST6000NM0064, ST6000NM0044 ST6000NM0084, ST6000NM0094

2.0A (optional configuration through Smart Command Transport)

ST5000NM0084

216 (226 MB/s max)

PIO modes 0–4

Multiword DMA modes 0–2

Ultra DMA modes 0–6

2.6A

5V +10/-5%

12V ±10%

5° to 60°C (operating/tested)

–40° to 70°C (nonoperating)

20°C (operating)

30°C (nonoperating)

5% to 95% (operating)

5% to 95% (nonoperating)

–304.8 m to 3,048 m

(–1000 ft to 10,000+ ft)

ST4000NM0004 ST4000NM0024 ST4000NM0064 ST4000NM0044

ST2000NM0004 ST2000NM0024 ST2000NM0064 ST2000NM0044

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 4

ST6000NM0004, ST6000NM0024

Drive specification

Altitude, nonoperating (below mean sea level, max)

Operational Shock (max at 2 ms) Read 70 Gs / Write 40 Gs Non-Operational Shock (max at 2 ms) 250 Gs

Vibration, operating

Operation Rotational vibration 20–1500Hz: 12.5 rads/s² Vibration, nonoperating 10–500 Hz: 4.9 Grms ref Drive acoustics, sound power (bels)

Idle**

Performance seek Nonrecoverable read errors 1 sector per 10

Annualized Failure Rate (AFR) 0.63% based on 8760 POH

Warranty

Load-unload cycles 600,000 Supports Hotplug operation per

Serial ATA Revision 3.2 specification

ST6000NM0064, ST6000NM0044 ST6000NM0084, ST6000NM0094

5–22 Hz: 0.25 Gs, Limited displacement

To determine the warranty for a specific drive, use a web browser to access the following web page:

http://www.seagate.com/support/warranty-and-replacements/.

From this page, click on the “Check to see if the drive is under Warranty” link. The following are required to be provided: the drive serial number, model number (or part number) and country of purchase.The system will display the warranty information for the drive.

ST5000NM0084

–304.8 m to 12,192 m

(–1000 ft to 40,000+ ft)

22–350 Hz: 0.50 Gs 350–500 Hz: 0.25 Gs

2.8 (typical)

3.0 (max)

3.2 (typical)

3.4 (max)

bits read

Yes

ST4000NM0004 ST4000NM0024 ST4000NM0064 ST4000NM0044

ST2000NM0004 ST2000NM0024 ST2000NM0064 ST2000NM0044

*One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.

**During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational

levels.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 5

2.2 Formatted capacity

ST models Formatted capacity* Guaranteed sectors Bytes per logical sector

ST6000NM0024 ST6000NM0044 ST6000NM0084

ST5000NM0084 5TB 9,767,541,168 ST4000NM0024

ST4000NM0044 ST2000NM0024

ST2000NM0044 ST6000NM0004

ST6000NM0064 ST6000NM0094

ST4000NM0064 ST2000NM0004

ST2000NM0064

*One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.

6TB 11,721,045,168

4TB 7,814,037,168

2TB 3,907,029,168

6TB 1,465,130,646

4TB 976,754,646

2TB 488,378,646

512

4096ST4000NM0004

2.2.1 LBA mode

When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the

number of guaranteed sectors as defined above.

See Section 6.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit addressing

support of drives with capacities over 137GB.

2.3 Recording and interface technology

Interface Serial A T A (SAT A) Recording method Perpendicular Recording density, KBPI (Kb/in max) 1981 Track density, KTPI (ktracks/in avg) 320 Areal density (Gb/in Spindle speed (RPM) (± 0.2%) 7200 Internal data transfer rate (Mb/s max) 2317 Sustained data transfer rate (MiB/s max) 216 I/O data-transfer rate (MB/s max) 600 (Ultra DMA mode 5)

avg) 633

2.4 Start/stop times

Power-on to Ready (sec) (typ/max) 23/30 Standby to Ready (sec) (typ/max) 23/30 Ready to spindle stop (sec) (max) 23

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 6

2.5 Power specifications

The drive receives DC power (+5V or +12V) through a native SATA power connector. See Figure 8 on page 22.

2.5.1 Power consumption

Power requirements for the drives are listed in Table 2 through Table 4. Typical power measurements are based on an

average of drives tested, under nominal conditions, using 5.0V and 12.0V input voltage at 25°C ambient temperature.

Table 2 DC power requirements (6TB and ST5000NM0084)

Notes 6.0Gb mode Voltage +5V +12V Watts Regulation ± 5% Total Avg Idle Current * 0.19 0.59 8.00 Advanced Idle Current *

Idle_A 0.14 0.60 7.85 Idle_B 0.13 0.53 6.97 Idle_C 0.13 0.31 4.43 Standby 0.11 0.01 0.67

Maximum Start Current

DC (peak DC) 3 0.37 2.28 29.21 AC (Peak DC) 3 0.56 2.95 38.20

Delayed Motor Start (DC max) 3 0.12 0.01 0.73

Peak operating current (random read):

Typical DC 0.22 0.79 10.62

Maximum DC 3 0.23 0.84 11.21 Maximum DC (peak) 3 1.17 2.31 33.57

Peak operating current (random write)

Typical DC 0.22 0.65 8.91 Maximum DC 3 0.23 0.70 9.55 Maximum DC (peak) 3 1.45 3.08 44.21

Peak operating current (sequential read)

Typical DC 0.52 0.64 10.32 Maximum DC 3 0.54 0.69 10.98 Maximum DC (peak) 3 0.72 1.08 16.56

Peak operating current (sequential write)

Typical DC 0.44 0.68 10.35 Maximum DC 3 0.46 0.72 10.94 Maximum DC (peak) 3 0.60 1.06 15.72

*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational

levels.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 7

Table 3 DC power requirements (4TB)

Notes 6.0Gb mode Voltage +5V +12V Watts Regulation ± 5% Total Avg Idle Current * 0.21 0.35 5.23 Advanced Idle Current *

Idle_A 0.14 0.36 4.99 Idle_B 0.13 0.31 4.40 Idle_C 0.14 0.19 2.97 Standby 0.12 0.01 0.68

Maximum Start Current

DC (peak DC) 3 0.36 2.07 26.64 AC (Peak DC) 3 0.59 2.92 37.99

Delayed Motor Start (DC max) 3 0.13 0.01 0.72

Peak operating current (random read):

Typical DC 0.24 0.69 9.50

Maximum DC 3 0.25 0.75 10.25 Maximum DC (peak) 3 1.10 2.33 33.46

Peak operating current (random write)

Typical DC 0.24 0.50 7.21 Maximum DC 3 0.25 0.53 7.61 Maximum DC (peak) 3 1.31 2.41 35.47

Peak operating current (sequential read)

Typical DC 0.54 0.38 7.32 Maximum DC 3 0.57 0.40 7.65 Maximum DC (peak) 3 0.78 0.85 14.10

Peak operating current (sequential write)

Typical DC 0.47 0.41 7.29 Maximum DC 3 0.48 0.43 7.56 Maximum DC (peak) 3 0.72 1.22 18.24

*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 8

Table 4 2TB Drive DC power requirements

Notes 6.0Gb mode Voltage +5V +12V Watts Regulation ± 5% Total Avg Idle Current * 0.19 0.23 3.71 Advanced Idle Current *

Idle_A 0.14 0.24 3.60 Idle_B 0.12 0.21 3.19 Idle_C 0.13 0.14 2.37 Standby 0.12 0.01 0.69

Maximum Start Current

DC (peak DC) 3 0.36 3.63 45.36 AC (Peak DC) 3 0.57 2.98 38.61

Delayed Motor Start (DC max) 3 0.12 0.01 0.72

Peak operating current (random read):

Typical DC 0.23 0.57 7.92

Maximum DC 3 0.25 0.59 8.33 Maximum DC (peak) 3 1.09 2.22 32.09

Peak operating current (random write)

Typical DC 0.23 0.39 5.84 Maximum DC 3 0.25 0.41 6.17 Maximum DC (peak) 3 1.38 2.29 34.38

Peak operating current (sequential read)

Typical DC 0.52 0.27 5.91 Maximum DC 3 0.57 0.28 6.21 Maximum DC (peak) 3 0.86 0.72 12.94

Peak operating current (sequential write)

Typical DC 0.45 0.30 5.89 Maximum DC 3 0.48 0.32 6.24 Maximum DC (peak) 3 0.61 0.74 11.93

*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational

levels.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 9

2.5.1.1 Typical current profiles

Figure 1. 6TB & ST5000NM0084 Typical 5V startup and operation current profile

Figure 2. 6TB & ST5000NM0084 Typical 12V startup and operation current profile

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 10

2.5.1.2 Typical current profiles

Figure 3. 4TB Typical 5V startup and operation current profile

Figure 4. 4TB Typical 12V startup and operation current profile

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 11

2.5.1.3 Typical current profiles

Figure 5. 2TB Typical 5V startup and operation current profile

Figure 6. 2TB Typical 12V startup and operation current profile

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 12

2.5.2 Conducted noise

Input noise ripple is measured at the host system power supply across an equivalent 80-ohm resistive load on the +12 V line or an equivalent 15-ohm resistive load on the +5V line.

• Using 12V power, the drive is expected to operate with a maximum of 120mV peak-to-peak square-wave injected noise at up to 10MHz.

• Using 5V power, the drive is expected to operate with a maximum of 100mV peak-to-peak square-wave injected noise at up to 10MHz.

Note

Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write current.

2.5.3 Voltage tolerance

Voltage tolerance (including noise): 5V +10/ -5% 12V ± 10%

2.5.4 Extended Power Conditions - PowerChoice

Utilizing the load/unload architecture a programmable power management interface is provided to tailor systems for reduced power consumption and performance requirements.

The table below lists the supported power conditions available in PowerChoice. Power conditions are ordered from highest

power consumption (and shortest recovery time) to lowest power consumption (and longest recovery time) as follows: Idle_a power >= Idle_b power >= Idle_c power >= Standby_z power. The further users go down in the table, the more power savings is actualized. For example, Idle_b results in greater power savings than the Idle_a power condition. Standby results in the greatest power savings.

Power Condition Name Power Condition ID Description

Idle_a 81 Idle_b 82 Idle_c 83 Standby_z 00

H H H H

Reduced electronics Heads unloaded. Disks spinning at full RPM Heads unloaded. Disks spinning at reduced RPM Heads unloaded. Motor stopped (disks not spinning)

Each power condition has a set of current, saved and default settings. Default settings are not modifiable. Default and saved settings persist across power-on resets. The current settings do not persist across power-on resets. At the time of manufacture, the default, saved and current settings are in the Power Conditions log match.

PowerChoice is invoked using one of two methods

• Automatic power transitions which are triggered by expiration of individual power condition timers. These timer values may be customized and enabled using the Extended Power Conditions (EPC) feature set using the standardized Set Features command interface.

• Immediate host commanded power transitions may be initiated using an EPC Set Features "Go to Power Condition" subcommand to enter any supported power condition. Legacy power commands Standby Immediate and Idle Immediate also provide a method to directly transition the drive into supported power conditions.

PowerChoice exits power saving states under the following conditions

• Any command which requires the drive to enter the PM0: Active state (media access)

• Power on reset

PowerChoice provides the following reporting methods for tracking purposes

Check Power Mode Command

• Reports the current power state of the drive

Identify Device Command

• EPC Feature set supported flag

• EPC Feature enabled flag is set if at least one Idle power condition timer is enabled

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 13

Power Condition Log reports the following for each power condition

• Nominal recovery time from the power condition to active

• If the power condition is Supported, Changeable, and Savable

• Default enabled state, and timer value

• Saved enabled state, and timer value

• Current enabled state, and timer value

S.M.A.R.T. Read Data Reports

• Attribute 192 - Emergency Retract Count

• Attribute 193 - Load/Unload Cycle Count

PowerChoice Manufacture Default Power Condition Timer Values

Default power condition timer values have been established to assure product reliability and data integrity. A minimum timer value threshold of two minutes ensures the appropriate amount of background drive maintenance activities occur.

Attempting to set a timer values less than the specified minimum timer value threshold will result in an aborted EPC "Set

Power Condition Timer" subcommand.

Power Condition Name Manufacturer Default Timer Values

Idle_a 2 min Idle_b 4 min Idle_c 10 min Standby_z 15 min

Setting power condition timer values less than the manufacturer specified defaults or issuing the EPC "Go to Power Condition" subcommand at a rate exceeding the default timers may limit this products reliability and data integrity.

PowerChoice Supported Extended Power Condition Feature Subcommands

EPC Subcommand Description

00 01 02 03 04 05

H H H H H H

Restore Power Condition Settings Go to Power Condition Set Power Condition Timer Set Power Condition State Enable EPC Feature Set Disable EPC Feature Set

PowerChoice Supported Extended Power Condition Identifiers

Power Condition Identifiers Power Condition Name

01 - 80 81

84 - FE FF

Standby_z Reserved Idle_a Idle_b Idle_c Reserved All EPC Power Conditions

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 14

2.6 Environmental limits

Temperature and humidity values experienced by the drive must be such that condensation does not occur on any drive part.

Altitude and atmospheric pressure specifications are referenced to a standard day at 58.7°F (14.8°C).

Note

To maintain optimal performance drives should be run at nominal drive temperatures and humidity.

2.6.1 Temperature

a. Operating

41°F to 140°F (5°C to 60°C) drive case temperature range with a maximum temperature gradient of 36°F (20°C) per hour. The maximum allowable drive case temperature is 140°F (60°C). Air flow may be required to achieve consistent nominal case temperature values (see Section 3.4). To confirm that the

required cooling is provided for the electronics and HDA, place the drive in its final mechanical configuration, and perform random write/read operations.

After the temperatures stabilize, measure the case temperature of the drive. See Figure 7

for HDA temperature checkpoint.

b. Non-operating

–40° to 158°F (–40° to 70°C) package ambient with a maximum gradient of 36°F (20°C) per hour. This specification assumes that the drive is packaged in the shipping container designed by Seagate for use with drive.

HDA Temp.

Check Point

Figure 7. Location of the HDA temperature check point

Note

Image is for reference only, may not represent actual drive

2.6.2 Humidity

The values below assume that no condensation on the drive occurs. Maximum wet bulb temperature is 84.2°F (29°C).

2.6.2.1 Relative humidity

Operating: 5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour. Nonoperating: 5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour.

2.6.3 Effective Altitude (sea level)

Operating: –304.8 m to 3048 m (–1000 ft. to 10,000+ ft.) Nonoperating: –304.8 m to 12,192 m (–1000 ft. to 40,000+ ft.)

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 15

2.6.4 Shock

All shock specifications assume that the drive is mounted securely with the input shock applied at the drive mounting screws.

Shock may be applied in the X, Y or Z axis.

2.6.4.1 Operating shock

These drives comply with the performance levels specified in this document when subjected to a maximum operating shock

of 70 Gs (read) and 40 Gs (write) based on half-sine shock pulses of 2ms. Shocks should not be repeated more than two times per second.

2.6.4.2 Nonoperating shock

6TB models

The nonoperating shock level that the drive can experience without incurring physical damage or degradation in

performance when subsequently put into operation is 250 Gs based on a nonrepetitive half-sine shock pulse of 2ms duration.

5, 4 and 2TB models

The nonoperating shock level that the drive can experience without incurring physical damage or degradation in

performance when subsequently put into operation is 300 Gs based on a nonrepetitive half-sine shock pulse of 2ms duration.

2.6.5 Vibration

All vibration specifications assume that the drive is mounted securely with the input vibration applied at the drive mounting

screws. Vibration may be applied in the X, Y or Z axis.

2.6.5.1 Operating vibration

The maximum vibration levels that the drive may experience while meeting the performance standards specified in this

document are specified below.

5–22 Hz 0.25 Gs 22–350 Hz 0.50 Gs 350–500 Hz 0.25 Gs 20 - 1500Hz

*(RROV)

* Rotary Random Operating Vibration

12.5 rads/s

w/RVFF

2.6.5.2 Nonoperating vibration

The maximum nonoperating vibration levels that the drive may experience without incurring physical damage or degradation

in performance when subsequently put into operation are specified below.

10–500 Hz Linear Random

5.0 Grms ref

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 16

2.7 Acoustics

Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All measurements are consistent with ISO document 7779. Sound power measurements are taken under essentially free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward.

For seek mode tests, the drive is placed in seek mode only. The number of

Note

)

Table 5 Fluid Dynamic Bearing (FDB) motor acoustics

seeks per second is defined by the following equation: (Number of seeks per second = 0.4 / (average latency + average access time

Idle* Performance seek

All models 2.8 bels (typ)

3.0 bels (max)

*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational

levels.

3.2 bels (typ)

3.4 bels (max)

2.8 Test for Prominent Discrete Tones (PDTs)

Seagate follows the ECMA-74 standards for measurement and identification of PDTs. An exception to this process is the use of the absolute threshold of hearing. Seagate uses this threshold curve (originated in ISO 389-7) to discern tone audibility and to compensate for the inaudible components of sound prior to computation of tone ratios according to Annex D of the ECMA74 standards.

2.9 Electromagnetic immunity

When properly installed in a representative host system, the drive operates without errors or degradation in performance when subjected to the radio frequency (RF) environments defined in the following table:

Table 6 Radio frequency environments

Test Description Performance level Reference standard

Electrostatic discharge Contact, HCP, VCP: ± 4 kV; Air: ± 8 kV B EN 61000-4-2: 95

Radiated RF immunity

80 to 1000 MHz, 3 V/m, 80% AM with 1 kHz sine 900 MHz, 3 V/m, 50% pulse modulation @ 200 Hz

EN 61000-4-3: 96 ENV 50204: 95

Electrical fast transient ± 1 kV on AC mains, ± 0.5 kV on external I/O B EN 61000-4-4: 95 Surge immunity ± 1 kV differential, ± 2 kV common, AC mains B EN 61000-4-5: 95 Conducted RF immunity 150 kHz to 80 MHz, 3 Vrms, 80% AM with 1 kHz sine A EN 61000-4-6: 97

Voltage dips, interrupts

0% open, 5 seconds 0% short, 5 seconds 40%, 0.10 seconds 70%, 0.01 seconds

C C C B

EN 61000-4-11: 94

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 17

2.10 Reliability

2.10.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF)

The production disk drive shall achieve an annualized failure-rate of 0.63% (MTBF of 1,400,000 hours) over a 5 year service

life when used in Enterprise Storage field conditions as limited by the following:

• 8760 power-on hours per year.

• HDA temperature as reported by the drive <= 40°C

• Ambient wet bulb temp <= 26°C

• The AFR (MTBF) is a population statistic not relevant to individual units

• ANSI/ISA S71.04-2013 G2 classification levels and dust contamination to ISO 14644-1 Class 8 standards (as measured at the device)

The MTBF specification for the drive assumes the operating environment is designed to maintain nominal drive temperature

and humidity. The rated MTBF is based upon a sustained drive temperature of up to 122°F (40°C) and wet bulb temperature up to 78.8°F (26°C). Occasional excursions in operating conditions between the rated MTBF conditions and the maximum drive operating conditions may occur without significant impact to the rated MTBF. However continual or sustained operation beyond the rated MTBF conditions will degrade the drive MTBF and reduce product reliability..

Nonrecoverable read errors 1 per 1015 bits read, max Annualized Failure Rate (AFR) 0.63% (nominal power, 40°C case temperature) Load unload cycles 600,000 cycles Rated Workload Average rate of <550TB/year

Warranty To determine the warranty for a specific drive, use a web browser to access the following web

Preventive maintenance None required.

The MTBF specification for the drive assumes the I/O workload does not exceed the Average

Annualized Workload Rate of <550TB/year. Workloads exceeding the annualized rate may

degrade the drive MTBF and impact product reliability. The Average Annualized Workload Rate is in units of TB per year, or TB per 8760 power on hours. Workload Rate = TB transferred * (8760 / recorded power on hours).

http://www.seagate.com/support/warranty-and-replacements/.

page: From this page, click on the “Check to see if the drive is under Warranty” link. The following are required to be provided: the drive serial number, model number (or part number) and country of purchase.The system will display the warranty information for the drive.

2.11 Agency certification

2.11.1 Safety certification

These products are certified to meet the requirements of UL60950-1, CSA60950-1 and EN60950 and so marked as to the

certify agency.

2.11.2 Electromagnetic compatibility

Hard drives that display the CE mark comply with the European Union (EU) requirements specified in the Electromagnetic Compatibility Directive (2004/108/EC) as put into place 20 July 2007. Testing is performed to the levels specified by the product standards for Information Technology Equipment (ITE). Emission levels are defined by EN 55022, Class B and the immunity levels are defined by EN 55024.

Drives are tested in representative end-user systems. Although CE-marked Seagate drives comply with the directives when used in the test systems, we cannot guarantee that all systems will comply with the directives. The drive is designed for operation inside a properly designed enclosure, with properly shielded I/O cable (if necessary) and terminators on all unused I/O ports. Computer manufacturers and system integrators should confirm EMC compliance and provide CE marking for their products.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 18

Korean RRL

If these drives have the Korean Communications Commission (KCC) logo, they comply with paragraph 1 of Article 11 of the Electromagnetic Compatibility control Regulation and meet the Electromagnetic Compatibility (EMC) Framework requirements of the Radio Research Laboratory (RRL) Communications Commission, Republic of Korea.

These drives have been tested and comply with the Electromagnetic Interference/Electromagnetic Susceptibility (EMI/EMS)

for Class B products. Drives are tested in a representative, end-user system by a Korean-recognized lab.

• Family name: Enterprise Capacity 3.5 HDD Serial ATA

• Certificate number: MSIP-REM-STX-EntCapHDD

• Date of Certification: 2014-March-14

Canada ICES-003

If this model has the ICES-003 Marking it complies with the Canadian Standard Association Standard CAN/CSA-CISPR 2210, Information Technology Equipment - Radio Disturbance Characteristics - Limits and Methods of Measurement.

Australian RCM Mark

If this model has the RCM Marking it complies with the Australia/New Zealand Standard AS/NZ CISPR22 and meets the Electromagnetic Compatibility (EMC) Framework requirements of Australia’s Radiocommunications Act.

2.11.3 FCC verification

These drives are intended to be contained solely within a personal computer or similar enclosure (not attached as an

external device). As such, each drive is considered to be a subassembly even when it is individually marketed to the customer. As a subassembly, no Federal Communications Commission verification or certification of the device is required.

Seagate has tested this device in enclosures as described above to ensure that the total assembly (enclosure, disk drive, motherboard, power supply, etc.) does comply with the limits for a Class B computing device, pursuant to Subpart J, Part 15 of the FCC rules. Operation with noncertified assemblies is likely to result in interference to radio and television reception.

Radio and television interference. This equipment generates and uses radio frequency energy and if not installed and used in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception.

This equipment is designed to provide reasonable protection against such interference in a residential installation. However,

there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television, which can be determined by turning the equipment on and off, users are encouraged to try one or more of the following corrective measures:

• Reorient the receiving antenna.

• Move the device to one side or the other of the radio or TV.

• Move the device farther away from the radio or TV.

• Plug the computer into a different outlet so that the receiver and computer are on different branch outlets.

If necessary, users should consult the dealer or an experienced radio/television technician for additional suggestions. Users may find helpful the following booklet prepared by the Federal Communications Commission: How to Identify and Resolve Radio-Television Interference Problems. This booklet is available from the Superintendent of Documents, U.S. Government Printing Office, Washington, DC 20402. Refer to publication number 004-000-00345-4.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 19

2.12 Environmental protection

Seagate designs its products to meet environmental protection requirements worldwide, including regulations restricting certain chemical substances.

2.12.1 European Union Restriction of Hazardous Substances (RoHS) Directive

The European Union Restriction of Hazardous Substances (RoHS) Directive, restricts the presence of chemical substances,

including Lead, Cadmium, Mercury drive is manufactured with components and materials that comply with the RoHS Directive.

2.12.2 China Restriction of Hazardous Substances (RoHS) Directive

This product has an Environmental Protection Use Period (EPUP) of 20 years. The following table contains

information mandated by China's "Marking Requirements for Control of Pollution Caused by Electronic Information Products" Standard.

, Hexavalent Chromium, PBB and PBDE, in electronic products, effective July 2006. This

"O" indicates the hazardous and toxic substance content of the part (at the homogenous material level) is lower than the threshold defined by the China RoHS MCV Standard.

"X" indicates the hazardous and toxic substance content of the part (at the homogenous material level) is over the threshold defined by the China RoHS MCV Standard.

2.13 Corrosive environment

Seagate electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to light industrial environments containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM B845. However, this accelerated testing cannot duplicate every potential application environment. Users should use caution exposing any electronic components to uncontrolled chemical pollutants and corrosive chemicals as electronic drive component reliability can be affected by the installation environment. The silver, copper, nickel and gold films used in Seagate products are especially sensitive to the presence of sulfide, chloride, and nitrate contaminants. Sulfur is found to be the most damaging. In addition, electronic components should never be exposed to condensing water on the surface of the printed circuit board assembly (PCBA) or exposed to an ambient relative humidity greater than 95%. Materials used in cabinet fabrication, such as vulcanized rubber, that can outgas corrosive compounds should be minimized or eliminated. The useful life of any electronic equipment may be extended by replacing materials near circuitry with sulfide-free alternatives.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 20

2.14 Reference documents

Trusted Computing Group (TCG) Documents (apply to Self-Encrypting Drive models only)

TCG Storage Architecture Core Specification, Rev. 1.0 TCG Storage Security Subsystem Class Enterprise Specification, Rev. 1.0

In case of conflict between this document and any referenced document, this document takes precedence.

2.15 Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in the purchase contract, Seagate warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applicable specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on the purchase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472.

Users can also determine remaining warranty using the Seagate web site ( required to determine remaining warranty information.

Shipping

www.seagate.com). The drive serial number is

When transporting or shipping a drive, use only a Seagate-approved container. Keep the original box. Seagate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in transit. Contact the authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Storage

The maximum recommended storage period for the drive in a non-operational environment is 90 days. Drives should be

stored in the original unopened Seagate shipping packaging whenever possible. Once the drive is removed from the Seagate original packaging the recommended maximum period between drive operation cycles is 30 days. During any storage period the drive non-operational temperature, humidity, wet bulb, atmospheric conditions, shock, vibration, magnetic and electrical field specifications should be followed.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 21

3.0 Configuring and mounting the drive

This section contains the specifications and instructions for configuring and mounting the drive.

3.1 Handling and static-discharge precautions

After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge (ESD)

hazards. Observe the following standard handling and static-discharge precautions:

• Before handling the drive, put on a grounded wrist strap, or ground oneself frequently by touching the metal chassis of a computer that is plugged into a grounded outlet. Wear a grounded wrist strap throughout the entire installation procedure.

• Handle the drive by its edges or frame only.

Caution

3.2 Configuring the drive

• The drive is extremely fragile—handle it with care. Do not press down on the drive top cover.

• Always rest the drive on a padded, antistatic surface until mounting it in the computer.

• Do not touch the connector pins or the printed circuit board.

• Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids the warranty. Some factory-installed labels contain information needed to service the drive. Other labels are used to seal out dirt and contamination.

Each drive on the Serial ATA interface connects point-to-point with the Serial ATA host adapter. There is no master/slave relationship because each drive is considered a master in a point-to-point relationship. If two drives are attached on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. Both drives behave as if they are Device 0 (master) devices.

3.3 Serial ATA cables and connectors

The Serial ATA interface cable consists of four conductors in two differential pairs, plus three ground connections. The cable

size may be 30 to 26 AWG with a maximum length of one meter (39.37 in). See Table 7 for connector pin definitions. Either end of the SA TA signal cable can be attached to

Signal connector

Power connector

the drive or host. For direct backplane connection, the drive connectors are inserted directly into the

Signal cable

host receptacle. The drive and the host receptacle incorporate features that enable the direct connection to be hot pluggable and blind mateable.

For installations which require cables, users can connect the drive as illustrated in Figure 8.

Figure 8. Attaching SATA cabling

Power cable

Each cable is keyed to ensure correct orientation. Enterprise Capacity 3.5 HDD Serial ATA drives support latching SATA connectors.

3.4 Drive mounting

Users can mount the drive in any orientation using four screws in the side-mounting holes or four screws in the bottom-mounting holes. See Figure 10 and 11 for drive mounting dimensions. Follow these important mounting precautions when mounting the drive:

• Allow a minimum clearance of 0.030 in (0.76mm) around the entire perimeter of the drive for cooling.

• Use only 6-32 UNC mounting screws.

• The screws should be inserted no more than 0.150 in (3.81mm) into the bottom or side mounting holes.

• Do not overtighten the mounting screws (maximum torque: 6 in-lb).

• Do not cover breather hole on top cover.

Figure 9. Breather hole location - top cover

Breather Hole Do Not Cover

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 22

3.4.1 Mechanical specifications

Refer to Figure 10 and 11 for detailed mounting configuration dimensions. See Section 3.4, “Drive mounting.”

Weight: 6TB & ST5000NM0084 models 1.72 lb 780 g

4TB models 1.50 lb 680 g 2TB models 1.34 lb 610 g

Note

These dimensions conform to the Small Form Factor Standard documented in SFF-8301 and SFF-8323, found at

www.sffcommittee.org

in mm

Figure 10. Mounting configuration dimensions (2TB & 4TB)

Note

The image is for mechanical dimension reference only and may not represent the actual drive.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 23

Figure 11. Mounting configuration dimensions (6TB models & ST5000NM0084)

Note

The image is for mechanical dimension reference only and may not represent the actual drive.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 24

4.0 About FIPS

The Federal Information Processing Standard (FIPS) Publication 140-2 is a U.S. Government Computer Security Standard

used to accredit cryptographic modules. It is titled 'Security Requirements for Cryptographic Modules (FIPS PUB 140-2)' and is issued by the National Institute of Standards and Technology (NIST).

Purpose

This standard specifies the security requirements that will be satisfied by a cryptographic module utilized within a security

system protecting sensitive but unclassified information. The standard provides four increasing, qualitative levels of security: Level 1, Level 2, Level 3 and Level 4. These levels are intended to cover the wide range of potential applications and environments in which cryptographic modules may be employed.

Seagate Enterprise SEDs

The SEDs referenced in this Product Manual have been validated by CMVP and have been thoroughly tested by a NVLAP

accredited lab to satisfy FIPS 140-2 Level 2 requirements. In order to operate in FIPS Approved Mode of Operation, these SEDs require security initialization. For more information, refer to 'Security Rules' section in the 'Security Policy' document uploaded on the NIST website. To reference the product certification visit - http://csrc.nist.gov/groups/STM/cmvp/documents/

140-1/1401vend.htm and search for "Seagate".

Level 2 security

Security Level 2 enhances the physical security mechanisms of a Security Level 1 cryptographic module by adding the requirement for tamper-evidence, which includes the use of tamper-evident coatings or seals on removable covers of the module. Tamper-evident coatings or seals are placed on a cryptographic module so that the coating or seal must be broken to attain physical access to the critical security parameters (CSP) within the module. Tamper-evident seals are placed on covers to protect against unauthorized physical access. In addition Security Level 2 requires, at a minimum, role-based authentication in which a cryptographic module authenticates the authorization of an operator to assume a specific role and perform a corresponding set of services.

Figure 12. Example of FIPS tamper evidence labels.

Note

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 25

Image is for reference only, may not represent actual drive

5.0 About self-encrypting drives

Self-encrypting drives (SEDs) offer encryption and security services for the protection of stored data, commonly known as “protection of data at rest.” These drives are compliant with the Trusted Computing Group (TCG) Enterprise Storage Specifications as detailed in Section 2.14.

The Trusted Computing Group (TCG) is an organization sponsored and operated by companies in the computer, storage

and digital communications industry. Seagate’s SED models comply with the standards published by the TCG.

To use the security features in the drive, the host must be capable of constructing and issuing the following two ATA

commands:

• Trusted Send

• Trusted Receive

These commands are used to convey the TCG protocol to and from the drive in their command payloads.

5.1 Data encryption

Encrypting drives use one inline encryption engine for each port, employing AES-256 data encryption in Cipher Block Chaining (CBC) mode to encrypt all data prior to being written on the media and to decrypt all data as it is read from the media. The encryption engines are always in operation and cannot be disabled.

The 32-byte Data Encryption Key (DEK) is a random number which is generated by the drive, never leaves the drive, and is

inaccessible to the host system. The DEK is itself encrypted when it is stored on the media and when it is in volatile temporary storage (DRAM) external to the encryption engine. A unique data encryption key is used for each of the drive's possible16 data bands (see Section 5.5).

5.2 Controlled access

The drive has two security providers (SPs) called the "Admin SP" and the "Locking SP." These act as gatekeepers to the

drive security services. Security-related commands will not be accepted unless they also supply the correct credentials to prove the requester is authorized to perform the command.

5.2.1 Admin SP

The Admin SP allows the drive's owner to enable or disable firmware download operations (see Section 5.4). Access to the Admin SP is available using the SID (Secure ID) password or the MSID (Manufacturers Secure ID) password.

5.2.2 Locking SP

The Locking SP controls read/write access to the media and the cryptographic erase feature. Access to the Locking SP is

available using the BandMasterX or EraseMaster passwords. Since the drive owner can define up to 16 data bands on the drive, each data band has its own password called BandMasterX where X is the number of the data band (0 through 15).

5.2.3 Default password

When the drive is shipped from the factory, all passwords are set to the value of MSID. This 32-byte random value can only be read by the host electronically over the interface. After receipt of the drive, it is the responsibility of the owner to use the default MSID password as the authority to change all other passwords to unique owner-specified values.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 26

5.3 Random number generator (RNG)

The drive has a 32-byte hardware RNG that it is uses to derive encryption keys or, if requested to do so, to provide random

numbers to the host for system use, including using these numbers as Authentication Keys (passwords) for the drive’s

Admin and Locking SPs.

5.4 Drive locking

In addition to changing the passwords, as described in Section 5.2.3, the owner should also set the data access controls for the individual bands.

The variable "LockOnReset" should be set to "PowerCycle" to ensure that the data bands will be locked if power is lost. In

addition "ReadLockEnabled" and "WriteLockEnabled" must be set to true in the locking table in order for the bands "LockOnReset" setting of "PowerCycle" to actually lock access to the band when a "PowerCycle" event occurs. This scenario occurs if the drive is removed from its cabinet. The drive will not honor any data read or write requests until the bands have been unlocked. This prevents the user data from being accessed without the appropriate credentials when the drive has been removed from its cabinet and installed in another system.

When the drive is shipped from the factory, the firmware download port is unlocked.

5.5 Data bands

When shipped from the factory , the drive is configured with a single data band called Band 0 (also known as the Global Data Band) which comprises LBA 0 through LBA max. The host may allocate Band1 by specifying a start LBA and an LBA range.

The real estate for this band is taken from the Global Band. An additional 14 Data Bands may be defined in a similar way

(Band2 through Band15) but before these bands can be allocated LBA space, they must first be individually enabled using the EraseMaster password.

Data bands cannot overlap but they can be sequential with one band ending at LBA (x) and the next beginning at LBA (x+1). Each data band has its own drive-generated encryption key and its own user-supplied password. The host may change the

Encryption Key (see Section 5.6) or the password when required. The bands should be aligned to 4K LBA boundaries.

5.6 Cryptographic erase

A significant feature of SEDs is the ability to perform a cryptographic erase. This involves the host telling the drive to change

the data encryption key for a particular band. Once changed, the data is no longer recoverable since it was written with one key and will be read using a different key. Since the drive ov erwrites the old key with the new one, and keeps no history of key changes, the user data can never be recovered. This is tantamount to an instantaneous data erase and is very useful if the drive is to be scrapped or redispositioned.

5.7 Authenticated firmware download

In addition to providing a locking mechanism to prevent unwanted firmware download attempts, the drive also only accepts download files which have been cryptographically signed by the appropriate Seagate Design Center.

Three conditions must be met before the drive will allow the download operation:

1. The download must be an SED file. A standard (base) drive (non-SED) file will be rejected.

2. The download file must be signed and authenticated.

3. As with a non-SED drive, the download file must pass the acceptance criteria for the drive. For example it must be appli-

cable to the correct drive model, and have compatible revision and customer status.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 27

5.8 Power requirements

The standard drive models and the SED drive models have identical hardware, however the security and encryption portion

of the drive controller ASIC is enabled and functional in the SED models. This represents a small additional drain on the 5V supply of about 30mA and a commensurate increase of about 150mW in power consumption. There is no additional drain on the 12V supply. See the tables in Section 2.5 for power requirements on the standard (non-SED) drive models.

5.9 Supported commands

The SED models support the following two commands in addition to the commands supported by the standard (non-SED)

models as listed in Table 8:

• Trusted Send (5Eh) or Trusted Send DMA (5Fh)

• Trusted Receive (5Ch) or Trusted Receive DMA (5D)

5.10 RevertSP

SED models will support the RevertSP feature which erases all data in all bands on the device and returns the contents of all SPs (Security Providers) on the device to their original factory state. In order to execute the RevertSP method the unique PSID (Physical Secure ID) printed on the drive label must be provided. PSID is not electronically accessible and can only be manually read from the drive label or scanned in via the 2D barcode.

5.11 ATA Security Erase Unit Command on SED SATA drives

The ATA SECURITY ERASE UNIT command shall support both the Normal and Enhanced erase modes with the following

modifications/additions:

• Normal Erase: Normal erase shall be accomplished by changing the media encryption key for the drive followed by an overwrite operation that repeatedly writes a single sector containing random data to the entire drive. The write operation shall bypass the media encryption. On reading back the overwritten sectors, the host will receive a decrypted version, using the new encryption key, of the random data sector (the returned data will not match what was written).

• Enhanced Erase: Enhanced erase shall be accomplished by changing the media encryption key for the drive.

5.12 Sanitize Device - CRYPTO SCRAMBLE EXT

This command cryptographically erases all user data on the drive by destroying the current data encryption key and

replacing it with a new data encryption key randomly generated by the drive. Sanitize Device is a command field B4h and Feature field 0011h (CRYPTO SCRAMBLE EXT).

The drive shall support the Sanitize Feature Set as defined in ANSI/INCITS ACS-2 with the exceptions and/or modifications

described in this section.

The drive shall not support the OVERWRITE EXT and BLOCK ERASE EXT sub-commands.

Support of the SANITIZE FREEZE LOCK EXT command shall be determined on a customer-specific basis. OEM drives shall support the command.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 28

6.0 Serial ATA (SATA) interface

These drives use the industry-standard Serial ATA interface that supports FIS data transfers. It supports ATA programmed

input/output (PIO) modes 0–4; multiword DMA modes 0–2, and Ultra DMA modes 0–6. For detailed information about the Serial ATA interface, refer to the “Serial ATA: High Speed Serialized AT Attachment”

specification.

6.1 Hot-Plug compatibility

Enterprise Capacity 3.5 HDD Serial ATA drives incorporate connectors which enable users to hot plug these drives in accordance with the Serial ATA Revision 3.2 specification. This specification can be downloaded from www.serialata.org.

Caution:

The drive motor must come to a complete stop (Ready to spindle stop time indicated in Section 2.4) prior to changing the plane of operation. This time is required to insure data integrity.

6.2 Serial ATA device plug connector pin definitions

Table 7 summarizes the signals on the Serial ATA interface and power connectors.

Table 7 Serial ATA connector pin definitions

Segment Pin Function Definition

S1 Ground 2nd mate S2 A+ Differential signal pair A from Phy S3 AS4 Ground 2nd mate S5 B- Differential signal pair B from Phy S6 B+

Signal

Power

S7 Ground 2nd mate

Key and spacing separate signal and power segments

P1 V P2 V P3 V P4 Ground 1st mate P5 Ground 2nd mate P6 Ground 2nd mate P7 V P8 V P9 V P10 Ground 2nd mate

3.3V power

3.3V power, pre-charge, 2nd mate

5V power, pre-charge, 2nd mate 5V power 5V power

P11 Ground or LED signal If grounded, drive does not use deferred spin P12 Ground 1st mate. P13 V P14 V P15 V

12V power, pre-charge, 2nd mate 12V power 12V power

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 29

Notes:

1. All pins are in a single row, with a 1.27mm (0.050”) pitch.

2. The comments on the mating sequence apply to the case of backplane blindmate connector only. In this case, the mat-

ing sequences are:

• the ground pins P4 and P12.

• the pre-charge power pins and the other ground pins.

• the signal pins and the rest of the power pins.

3. There are three power pins for each voltage. One pin from each voltage is used for pre-charge when installed in a blind-

mate backplane configuration.

4. All used voltage pins (Vx) must be terminated.

6.3 Supported ATA commands

The following table lists Serial ATA standard commands that the drive supports. For a detailed description of the ATA

commands, refer to the Serial ATA: High Speed Serialized AT Attachment specification. See “S.M.A.R.T. commands” on page 37.for details and subcommands used in the S.M.A.R.T. implementation.

Table 8 Supported ATA commands

Command name Command code (in hex)

Accessible Max Address Configuration

Get Native Max Address Ext 78H / 0000

Set Accessible Max Address Ext 78H / 0001

Freeze Accessible Max Address Ext 78H / 0002 Check Power Mode E5 Download Microcode 92 Execute Device Diagnostics 90 Flush Cache E7 Flush Cache Extended EA Identify Device EC Idle E3 Idle Immediate E1 NoP 00 Read Buffer E4 Read Buffer DMA E9 Read DMA C8 Read DMA Extended 25 Read FPDMA Queued 60 Read Log DMA Ext 47 Read Log Ext 2F Read Multiple C4 Read Multiple Extended 29 Read Sectors 20 Read Sectors Extended 24 Read Sectors Without Retries 21 Read Verify Sectors 40 Read Verify Sectors Extended 42

H H H

H H H H

H H H H H H

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 30

Command name Command code (in hex)

Read Verify Sectors Without Retries 41 Request Sense Data Ext 0B Sanitize Device - Overwrite Ext B4H / 0014 Sanitize Device - Freeze Lock Ext B4H / 0020 Sanitize Device - Status Ext B4H / 0000 Security Disable Password F6 Security Erase Prepare F3 Security Erase Unit F4 Security Freeze F5 Security Set Password F1 Security Unlock F2 Seek 70 Set Date & Time Ext 77 Set Features EF Set Multiple Mode C6 Sleep E6 S.M.A.R.T. Disable Operations B0H / D9 S.M.A.R.T. Enable/Disable Autosave B0H / D2 S.M.A.R.T. Enable Operations B0H / D8 S.M.A.R.T. Execute Offline B0H / D4 S.M.A.R.T. Read Attribute Thresholds B0H / D1 S.M.A.R.T. Read Data B0H / D0 S.M.A.R.T. Read Log Sector B0H / D5 S.M.A.R.T. Return Status B0H / DA S.M.A.R.T. Save Attribute Values B0H / D3 S.M.A.R.T. Write Log Sector B0H / D6 Standby E2 Standby Immediate E0

H H

H H H H H H H H H

H H H

H H H H H H H

H H H

H H

Trusted Send 5EH (SED drives only) Trusted Send DMA 5FH (SED drives only) Trusted Receive 5CH (SED drives only) Trusted Receive DMA 5DH (SED drives only) Write Buffer E8 Write Buffer DMA EB Write DMA CA Write DMA Extended 35 Write DMA FUA Extended 3D Write FPDMA Queued 61 Write Log DMA Ext 57 Write Log Extended 3F Write Multiple C5 Write Multiple Extended 39 Write Multiple FUA Extended CE

H H

H H H H

H H

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 31

Command name Command code (in hex)

Write Sectors 30 Write Sectors Without Retries 31 Write Sectors Extended 34 Write Uncorrectable 45

H H H H

6.3.1 Identify Device command

The Identify Device command (command code ECH) transfers information about the drive to the host following power up. The data is organized as a single 512-byte block of data, whose contents are shown in Table 8 on page 30. All reserved bits

or words should be set to zero. Parameters listed with an “x” are drive-specific or vary with the state of the drive. See Section

2.0 on page 4 for default parameter settings.

The following commands contain drive-specific features that may not be included in the Serial ATA specification.

Word Description Value

Configuration information:

1 Number of logical cylinders 16,383 2 ATA-reserved 0000 3 Number of logical heads 16

• Bit 15: 0 = ATA; 1 = ATAPI

• Bit 7: removable media

• Bit 6: removable controller

• Bit 0: reserved

0C5A

4 Retired 0000 5 Retired 0000 6 Number of logical sectors per logical track: 63 003F 7–9 Retired 0000 10–19 Serial number: (20 ASCII characters, 0000H = none) ASCII 20 Retired 0000 21 Retired 0400 22 Obsolete 0000

23–26

27–46

Firmware revision (8 ASCII character string, padded with blanks to end of string)

Drive model number: (40 ASCII characters, padded with blanks to end of string)

x.xx

47 (Bits 7–0) Maximum sectors per interrupt on Read multiple and Write multiple (16) 8010 48 Trusted computing feature set options 4001 49 Standard Standby timer, IORDY supported and may be disabled 2F00 50 ATA-reserved 0000 51 PIO data-transfer cycle timing mode 0200 52 Retired 0200 53 Words 54–58, 64–70 and 88 are valid 0007 54 Number of current logical cylinders xxxx 55 Number of current logical heads xxxx 56 Number of current logical sectors per logical track xxxx 57–58 Current capacity in sectors xxxx 59 Number of sectors transferred during a Read Multiple or Write Multiple command xxxx

H H H H

H H H

H H H H H H

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 32

Word Description Value

Total number of user-addressable LBA sectors available (see Section 2.2 for related information)

60–61

*Note: The maximum value allowed in this field is: 0FFFFFFFh (268,435,455 sectors, 137GB). Drives with capacities over 137GB will have 0FFFFFFFh in this field and the actual number of user-addressable LBAs specified in words 100-103. This is required for drives that support the 48-bit addressing feature.

0FFFFFFFh*

62 Retired 0000 63

Multiword DMA active and modes supported (see note following this table)

xx07

64 Advanced PIO modes supported (modes 3 and 4 supported) 0003 65 Minimum multiword DMA transfer cycle time per word (120 ns) 0078 66 Recommended multiword DMA transfer cycle time per word (120 ns) 0078 67 Minimum PIO cycle time without IORDY flow control (240 ns) 0078 68 Minimum PIO cycle time with IORDY flow control (120 ns) 0078 69 Additional supported 00008 70–74 ATA-reserved 0000 75 Queue depth 001F 76 Serial AT A capabilities 8D0E 77 Reserved for future Serial ATA definition xxxx 78 Serial ATA features supported xxxx 79 Serial ATA features enabled xxxx 80 Major version number 03F0 81 Minor version number 0000 82 Command sets supported 306B 83 Command sets supported 7561 84 Command sets support extension (see note following this table)

6163 85 Command sets enabled 3069 86 Command sets enabled B401 87 Command sets enable extension 6163 88 Ultra DMA support and current mode (see note following this table) 007F 89 Security erase time xxxx 90 Enhanced security erase time xxxx 92 Master password revision code FFFE 93 Hardware reset value xxxx 95–99 ATA-reserved 0000

H H H H H

H H H

H H H H

H H

H H H H

H H H

H H

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 33

Word Description Value

ST6000NM0024 = 1 1,721,045,168 ST6000NM0044 = 1 1,721,045,168 ST6000NM0084 = 1 1,721,045,168 ST5000NM0084 = 9,767,541,168 ST4000NM0024 = 7,814,037,168 ST4000NM0044 = 7,814,037,168 ST2000NM0024 = 3,907,029,168 ST2000NM0044 = 3,907,029,168

ST6000NM0004 = 1,465,130,646 ST6000NM0064 = 1,465,130,646 ST6000NM0094 = 1,465,130,646 ST4000NM0004 = 976,754,646 ST4000NM0064 = 976,754,646 ST2000NM0004 = 488,378,646 ST2000NM0064 = 488,378,646

100–103

Total number of user-addressable LBA sectors available (see Section 2.2 for related information). These words are required for drives that support the 48-bit addressing feature. Maximum value: 0000FFFFFFFFFFFFh.

104–105 ATA-reserved 0000 106 Physical/Logical sector size 6003 107 ATA-reserved 0000 108–111 The mandatory value of the world wide name (WWN) for the drive.

NOTE: This field is valid if word 84, bit 8 is set to 1 indicating 64-bit WWN support. 112–118 ATA-reserved 0000 119 Commands and feature sets supported 410E 120 Commands and feature sets supported or enabled 409C 121-127 ATA-reserved 0000 128 Security status 0021 129–159 Seagate-reserved xxxx 160–205 ATA-reserved 0000

SCT Command Transport command set. 206

If bit 0 is set to one, then the device supports SCT Command Transport.

Bits 7:2 indicate individual SCT feature support. 207-254 ATA-reserved 0000 255 Integrity word xxA5

Note

See the bit descriptions below for words 63, 84, and 88 of the Identify Drive data.

H H H

Each drive will have a unique value.

H H H

xxBD

H H

Description (if bit is set to 1)

Bit Word 63

0 Multiword DMA mode 0 is supported. 1 Multiword DMA mode 1 is supported. 2 Multiword DMA mode 2 is supported. 8 Multiword DMA mode 0 is currently active. 9 Multiword DMA mode 1 is currently active. 10 Multiword DMA mode 2 is currently active.

Bit Word 84

0 SMART error logging is supported. 1 SMART self-test is supported. 2 Media serial number is supported. 3 Media Card Pass Through Command feature set is supported.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 34

4 Streaming feature set is supported. 5 GPL feature set is supported. 6 WRITE DMA FUA EXT and WRITE MULTIPLE FUA EXT commands are supported. 7 WRITE DMA QUEUED FUA EXT command is supported. 8 64-bit World Wide Name is supported. 9-10 Obsolete. 11-12 Reserved for TLC. 13 IDLE IMMEDIATE command with IUNLOAD feature is supported. 14 Shall be set to 1. 15 Shall be cleared to 0.

Bit Word 88

0 Ultra DMA mode 0 is supported. 1 Ultra DMA mode 1 is supported. 2 Ultra DMA mode 2 is supported. 3 Ultra DMA mode 3 is supported. 4 Ultra DMA mode 4 is supported. 5 Ultra DMA mode 5 is supported. 6 Ultra DMA mode 6 is supported. 8 Ultra DMA mode 0 is currently active. 9 Ultra DMA mode 1 is currently active. 10 Ultra DMA mode 2 is currently active. 11 Ultra DMA mode 3 is currently active. 12 Ultra DMA mode 4 is currently active. 13 Ultra DMA mode 5 is currently active. 14 Ultra DMA mode 6 is currently active.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 35

6.3.2 Set Features command

This command controls the implementation of various features that the drive supports. When the drive receives this

command, it sets BSY, checks the contents of the Features register, clears BSY and generates an interrupt. If the value in the register does not represent a feature that the drive supports, the command is aborted. Power-on default has the read look-ahead and write caching features enabled. The acceptable values for the Features register are defined as follows

Table 9 Set Features command values

02 03

10 55 82 90 AA F1

Enable write cache (default).

Set transfer mode (based on value in Sector Count register).

Sector Count register values:

Set PIO mode to default (PIO mode 2).

01HSet PIO mode to default and disable IORDY (PIO mode 2).

PIO mode 0

PIO mode 1

0AHPIO mode 2

PIO mode 3

PIO mode 4 (default)

Multiword DMA mode 0

21HMultiword DMA mode 1

Multiword DMA mode 2

Ultra DMA mode 0

Ultra DMA mode 1

Ultra DMA mode 2

43HUltra DMA mode 3

Ultra DMA mode 4

Ultra DMA mode 5

Ultra DMA mode 6

Enable use of SATA features

Disable read look-ahead (read cache) feature.

Disable write cache

Disable use of SATA features

Enable read look-ahead (read cache) feature (default).

Report full capacity available

Note

At power-on, or after a hardware or software reset, the default values of the features are as indicated above.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 36

6.3.3 S.M.A.R.T. commands

S.M.A.R.T. provides near-term failure prediction for disk drives. When S.M.A.R.T. is enabled, the drive monitors predetermined drive attributes that are susceptible to degradation over time. If self-monitoring determines that a failure is likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable. S.M.A.R.T. predictability is limited to the attributes the drive can monitor. For more information on S.M.A.R.T. commands and implementation, see the Draft ATA-5 Standard.

SeaTools diagnostic software activates a built-in drive self-test (DST S.M.A.R.T. command for D4

) that eliminates

unnecessary drive returns. The diagnostic software ships with all new drives and is also available at:

http://www.seagate.com/support/downloads/seatools/.

This drive is shipped with S.M.A.R.T. features disabled. Users must have a recent BIOS or software package that supports

S.M.A.R.T. to enable this feature. The table below shows the S.M.A.R.T. command codes that the drive uses.

Table 10 S.M.A.R.T. commands

Code in features register S.M.A.R.T. command

D0 D2 D3 D4 D5 D6 D8 D9 DA

H H H H H H H H

S.M.A.R.T. Read Data S.M.A.R.T. Enable/Disable Attribute Autosave S.M.A.R.T. Save Attribute Values S.M.A.R.T. Execute Off-line Immediate (runs DST) S.M.A.R.T. Read Log Sector S.M.A.R.T. Write Log Sector S.M.A.R.T. Enable Operations S.M.A.R.T. Disable Operations S.M.A.R.T. Return Status

Note

If an appropriate code is not written to the Features Register, the command is aborted and 0x 04 (abort) is written to the Error register.

Seagate Enterprise Capacity 3.5 HDD v4 Serial ATA Product Manual, Rev. C 37

INDEX

Accessible Max Address Configuration 30 acoustics 17 Admin SP 26 AES-256 data encryption 26 Agency certification 18 altitude 15 ambient 15 ambient temperature 7 Annualized Failure Rate (AFR) 18 areal density 2, 6 ATA commands 30 Australian RCM Mark 19 average idle current 7, 8, 9

Band 0 27 BandMasterX 26 BPI 6 buffer 2

cables and connectors 22 Canada ICES-003 19 capacity 6 CBC 26 CE mark 18 certification 18 Check Power Mode 30 China RoHS directive 20 Cipher Block Chaining 26 compatibility 18 Conducted noise 13 Conducted RF immunity 17 Configuring the drive 22 connectors 22 Corrosive environment 20 Cryptographic erase 27 CSA60950-1 18

Data Bands 27 data bands 26 Data encryption 26 Data Encryption Key 26 data-transfer rates 2 DC power 7 decrypt 26 default MSID password 26 default values 36 DEK 26 density 6 dimensions 23 Download Microcode 30 Drive Locking 27

drive mounting 23

Electrical fast transient 17 Electromagnetic compatibility 18 Electromagnetic Compatibility (EMC) 19 Electromagnetic Compatibility control Regulation 19 Electromagnetic Compatibility Directive (2004/108/EC) 18 Electromagnetic immunity 17 Electrostatic discharge 17 electrostatic discharge (ESD) 22 EN 55022, Class B 18 EN 55024 18 EN60950 18 enclosures 19 encryption engine 26 encryption key 27 environmental

limits 15 EraseMaster 26 error-correction algorithms 2 errors 18 ESD 22 EU 18 EU RoHS directive 20 European Union (EU) requirements 18 Execute Device Diagnostics 30

FCC verification 19 features 2 FIPS 25 firmware download port 27 Flush Cache 30 Flush Cache Extended 30 Formatted capacity 6 Freeze Accessible Max Address Ext 30

Get Native Max Address Ext 30 Global Data Band 27 gradient 15 guaranteed sectors 6

Handling precautions 22 hardware reset 36 humidity 15 humidity limits 15

I/O data-transfer rate 6 Identify Device 30 Identify Device command 32 Idle 30

SEAGATE ENTERPRISE CAPACITY 3.5 HDD V4 SERIAL ATA PRODUCT MANUAL, REV. C 38

INDEX

Idle Immediate 30 Information Technology Equipment (ITE) 18 Input noise ripple 13 input voltage 7 interface 6, 29 interference 19 internal data-transfer rate OD 6 ISO document 7779 17 ITE 18

KCC 19 Korean Communications Commission 19 Korean RRL 19

LBA mode 6 Locking SP 26 LockOnReset 27

maintenance 18 Manufacutrers Secure ID 26 maximum start current 7, 8, 9 mounting 22 mounting configuration 23 mounting configuration dimensions 23, 24 mounting screws 16 mounting the drive 22 MSID 26

noise 13 non-operating

temperature 15 Nonoperating shock 16 Nonoperating vibration 16 Nonrecoverable read errors 18 NoP 30

Operating shock 16 Operating vibration 16

password 26 passwords 26 PDT 17 peak operating current 7, 8, 9 Physical characteristics 6 point-to-point 3, 22 Power consumption 7 Power specifications 7 PowerCycle 27

power-on 36 Power-on to Ready 6 precautions 22 printed circuit board 22 Prominent Discrete Tones 17 protection of data at rest 26

quick reference 4

Radiated RF immunity 17 radio and television interference 19 radio frequency (RF) 17 Random number generator 27 Read Buffer 30 Read Buffer DMA 30 Read DMA 30 Read DMA Extended 30 read errors 18 Read FPDMA Queued 30 Read Log DMA Ext 30 Read Log Ext 30 Read Multiple 30 Read Multiple Extended 30 Read Sectors 30 Read Sectors Extended 30 Read Sectors Without Retries 30 Read Verify Sectors 30 Read Verify Sectors Extended 30 Read Verify Sectors Without Retries 31 ReadLockEnabled 27 recording density 6 recording method 6 Recording technology 6 reference

documents 21 relative humidity 15 Reliability 18 Request Sense Data Ext 31 RF 17 RMS read/write current 13 RNG 27 RoHS 20 RRL 19

S.M.A.R.T. Disable Operations 31 S.M.A.R.T. Enable Operations 31 S.M.A.R.T. Enable/Disable Autosave 31 S.M.A.R.T. Execute Offline 31 S.M.A.R.T. implementation 30 S.M.A.R.T. Read Attribute Thresholds 31 S.M.A.R.T. Read Data 31 S.M.A.R.T. Read Log Sector 31

SEAGATE ENTERPRISE CAPACITY 3.5 HDD V4 SERIAL ATA PRODUCT MANUAL, REV. C 39

INDEX

S.M.A.R.T. Return Status 31 S.M.A.R.T. Save Attribute Values 31 S.M.A.R.T. Write Log sector 31 Safety certification 18 Sanitize Device 31 sanitize device-crypto scramble ext 28 SATA 29 screws 16 sectors 6 Secure ID 26 Security Disable Password 31 Security Erase Prepare 31 Security Erase Unit 31 Security Freeze 31 security providers 26 Security Set Password 31 Security Unlock 31 Seek 31 self-encrypting drives 26 Serial ATA (SATA) interface 29 Set Accessible Max Address Ext 30 Set Date & Time Ext 31 Set Features 31 Set Multiple Mode 31 shipping container 15 Shock 16 SID 26 Sleep 31 software reset 36 sound 17 Specification summary table 4 spindle speed 6 Standby 31 Standby Immediate 31 Standby to Ready 6 Start/stop times 6 static-discharge 22 subassembly 19 Support Services 1 Surge immunity 17

Vibration 16 voltage 7 Voltage dips, interrupts 17 Voltage tolerance 13

wet bulb temperature 15 Write Buffer 31 Write Buffer DMA 31 Write DMA 31 Write DMA Extended 31 Write DMA FUA Extended 31 Write FPDMA Queued 31 Write Log DMA Ext 31 Write Log Extended 31 Write Multiple 31 Write Multiple Extended 31 Write Multiple FUA Extended 31 Write Sectors 32 Write Sectors Extended 32 Write Sectors Without Retries 32 Write Uncorrectable 32 WriteLockEnabled 27

TCG 26 temperature 15

limits 15

non-operating 15 Test for Prominent Discrete Tones 17 track density 6 Trusted Computing Group 26 Trusted Receive 26, 28, 31 Trusted Receive DMA 28, 31 Trusted Send 26, 28, 31 Trusted Send DMA 28, 31

UL60950-1 18

SEAGATE ENTERPRISE CAPACITY 3.5 HDD V4 SERIAL ATA PRODUCT MANUAL, REV. C 40

Seagate Technology LLC

AMERICAS Seagate Technology LLC 10200 South De Anza Boulevard, Cupertino, California 95014, United States, 408-658-1000 ASIA/PACIFIC Seagate Singapore International Headquarters Pte. Ltd. 7000 Ang Mo Kio Avenue 5, Singapore 569877, 65-6485-3888 EUROPE, MIDDLE EAST AND AFRICA Seagate Technology SAS 16-18 rue du Dôme, 92100 Boulogne-Billancourt, France, 33 1-4186 10 00

Publication Number: 100740544, Rev. C June 2014

Seagate ST2000NM0004, ST2000NM0024, ST2000NM0044, ST2000NM0064, ST4000NM0004 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Seagate® Enterprise Capacity 3.5 HDD v4 Serial A TA

Seagate Technology Support Services

1.0 Introduction

1.1 About the Serial ATA interface

2.0 Drive specifications

2.1 Specification summary tables

2.2 Formatted capacity

2.2.1 LBA mode

2.3 Recording and interface technology

2.4 Start/stop times

2.5 Power specifications

2.5.1 Power consumption

2.5.2 Conducted noise

2.5.3 Voltage tolerance

2.6 Environmental limits

2.6.1 Temperature

2.6.2 Humidity

2.6.3 Effective Altitude (sea level)

2.6.4 Shock

2.6.5 Vibration

2.7 Acoustics

2.8 Test for Prominent Discrete Tones (PDTs)

2.9 Electromagnetic immunity

2.10 Reliability

2.10.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF)

2.11 Agency certification

2.11.1 Safety certification

2.11.2 Electromagnetic compatibility

2.11.3 FCC verification

2.12 Environmental protection

2.12.1 European Union Restriction of Hazardous Substances (RoHS) Directive

2.12.2 China Restriction of Hazardous Substances (RoHS) Directive

2.13 Corrosive environment

2.14 Reference documents

2.15 Product warranty

3.0 Configuring and mounting the drive

3.1 Handling and static-discharge precautions

3.2 Configuring the drive

3.3 Serial ATA cables and connectors

3.4 Drive mounting

3.4.1 Mechanical specifications

4.0 About FIPS

5.0 About self-encrypting drives

5.1 Data encryption

5.2 Controlled access

5.2.1 Admin SP

5.2.2 Locking SP

5.2.3 Default password

5.3 Random number generator (RNG)

5.4 Drive locking

5.5 Data bands

5.6 Cryptographic erase

5.7 Authenticated firmware download

5.8 Power requirements

5.9 Supported commands

5.10 RevertSP

5.11 ATA Security Erase Unit Command on SED SATA drives

5.12 Sanitize Device - CRYPTO SCRAMBLE EXT

6.0 Serial ATA (SATA) interface

6.1 Hot-Plug compatibility

6.2 Serial ATA device plug connector pin definitions

6.3 Supported ATA commands

6.3.1 Identify Device command

6.3.2 Set Features command

6.3.3 S.M.A.R.T. commands