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ST500VM000
User Manual
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Seagate ST500VM000 User Manual

Video 3.5 HDD

SATA Product Manual
ST1000VM002
ST500VM000
100780435, Rev. B
October 2015
Document Revision History
Revision Date Pages affected and Description of changes
Rev. A 08/17/2015 Initial release
Rev. B 10/06/2015
Page 4: Updated Support URLs Pages 5, 7, 9-11, 18, 22 & 29: Added 500GB model ST500VM000 Page 8: Added Rated Workload statement
© 2015 Seagate Technology LLC. All rights reserved.
Publication number: 100780435, Rev. B October 2015
No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.
Call 877-PUB-TEK1 (877-782-8351) to request permission.
When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage. Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating environment and other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for more information, visit www.bis.doc.gov), and controlled for import and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.
Contents
Seagate® Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.0 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 About the Serial ATA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.0 Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.2.1 LBA mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.3 Default logical geometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.4 Recording and interface technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.5 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.6 Seek time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.7 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.8 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.8.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.8.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.8.3 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.8.4 Power-management modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.9 Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.9.1 Drive case temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.9.2 Temperature gradient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.9.3 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.9.4 Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.9.5 Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.9.6 Vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.10 Acoustics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.10.1 Test for Prominent Discrete Tones (PDTs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.11 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.12 Reliability - Annualized Failure Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.13 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.14 Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.14.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.14.2 Electromagnetic compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.14.3 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.15 Environmental protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.15.1 European Union Restriction of Hazardous Substances (RoHS) Directive. . . . . . . . . . . . . . 19
2.15.2 China Restriction of Hazardous Substances (RoHS) Directive . . . . . . . . . . . . . . . . . . . . . . . 19
2.16 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.0 Configuring and Mounting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.3 Serial ATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.0 Serial ATA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.1 Hot-Plug compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.2 Serial ATA device plug connector pin definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.3.1 Identify Device command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4.3.3 S.M.A.R.T. commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Seagate Video 3.5 HDD Product Manual, Rev. B 2
Figures
Figure 1 Typical Current Profiles (12V). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Figure 2 Typical Current Profiles (5V) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Figure 3 Attaching SATA cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Figure 4 Mounting dimensions (1TB and 500GB models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Seagate Video 3.5 HDD Product Manual, Rev. B 3

Seagate® Technology Support Services

For information regarding online support and services, visit http://www.seagate.com/contacts/
For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/
For information regarding data recovery services, visit http://www.seagate.com/services-software/seagate-recovery-
services/recover/
For Seagate OEM, Distribution partner portal and reseller portal, visit: http://www.seagate.com/partners/
Seagate Video 3.5 HDD Product Manual, Rev. B 4

1.0 Introduction

This manual describes the functional, mechanical and interface specifications for the following: Seagate
ST1000VM002 ST500VM000
These drives provide the following key features:
• 5900 RPM spindle speed
• High instantaneous (burst) data-transfer rates with a default of 6Gb/s.
• Support for S.M.A.R.T. drive monitoring and reporting
• Perpendicular recording, Tunneling Magnetoresistive (TMR) recording heads and EPRML technology,
• State-of-the-art cache and on-the-fly error-correction algorithms
• Native Command Queuing with command ordering to increase performance in demanding applications
• Full-track multiple-sector transfer capability without local processor intervention
•Quiet operation
• Compliant with RoHS requirements in China and Europe
• SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
• Supports latching SATA cables and connectors
• Worldwide Name (WWN) capability uniquely identifies the drive.
• Supports Trusted Send/Receive Security Protocol
• Reliability for 24×7 video applications
• Supports ATA8 streaming commands
• Supports power-up in the standby feature
• Supports Trusted Send/Receive Security Protocol
• Performance-tuned for seamless video applications
• Built-in error recovery for non-stop video streaming
• Best-in-class acoustic performance means virtually silent operation
• Enhanced caching capabilities enable superior video recording quality.
®
Video 3.5 HDD SATA model drives:
Limit settings for 1.5Gb/s and 3.0Gb/s are available via S.M.A.R.T. Command Transport command.
for increased areal density
Seagate Video 3.5 HDD Product Manual, Rev. B 5
www.seagate.com

1.1 About the Serial ATA Interface

The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include:
• Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers or other configuration options.
• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.
• Scalability to higher performance levels.
In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial ATA was designed to allow users to install a Serial ATA host adapter and Serial ATA disk drive in the current system and expect all of the existing applications to work as normal.
The Serial ATA interface connects each disk drive in a point-to-point configuration with the Serial ATA host adapter. There is no master/slave relationship with Serial ATA devices like there is with parallel ATA. If two drives are attached on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This essentially means both drives behave as if they are Device 0 (master) devices.
The host adapter may, optionally, emulate a master/slave environment to host software where two devices on separate Serial ATA ports are represented to host
Note
The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data transfers, resets, and interrupts are all emulated.The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as the Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For additional information about how Serial ATA emulates parallel ATA, refer to the “Serial ATA International Organization: Serial ATA Revision 3.0”. The specification can be downloaded from www.sata-io.org.
software as a Device 0 (master) and Device 1 (slave) accessed at the same set of host bus addresses. A host adapter that emulates a master/slave environment manages two sets of shadow registers. This is not a typical Serial ATA environment.
Seagate Video 3.5 HDD Product Manual, Rev. B 6

2.0 Drive Specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the following drive models:
ST1000VM002 ST500VM000

2.1 Specification summary tables

The specifications listed in the following tables are for quick reference. For details on specification measurement or definition, see the appropriate section of this manual.
Table 1 Drive specifications summary for 1TB models
Drive Specification ST1000VM002 ST500VM000
Formatted capacity (4K/sector)* 1000GB (1TB) 500GB (0.5TB)
Guaranteed sectors 1,953,525,168 976,773,168
Heads 2
Disks 1
Bytes per sector
Default sectors per track 63
Default read/write heads 16
Default cylinders 16,383
Recording density (max) 1745KBPI
Track density (avg) 331ktracks/in
Areal density (avg) 566Gb/in
Spindle speed 5900 RPM
Internal data transfer rate (max) 1967Mb/s
Sustained data transfer rate OD 151MB/s
I/O data-transfer rate 600MB/s
ATA data-transfer modes supported
Cache buffer 64MB
Height (max) 20mm/ 0.787 in
Width (max) 101.6mm / 4.0 in (± 0.010 in)
(512 bytes per sector emulated at the interface)
PIO modes: 0 to 4
Multiword DMA modes: 0 to 2
Ultra DMA modes: 0 to 6
4K
2
Length (max) 147.00mm / 5.78 in
Weight (typical) 415g/ 0.915 lb
Average latency 5.1ms
Power-on to ready (max) <6s
Standby to ready (max) <6s
Track-to-track seek time (typical) <1.0ms read; <1.2ms write
Average seek (typical) <12.0ms
Startup current (typical) 12V (peak) 1.6A
Voltage tolerance (including noise) 5V: ± 5% 12V: ±10%
Seagate Video 3.5 HDD Product Manual, Rev. B 7
www.seagate.com
Table 1 Drive specifications summary for 1TB models
Drive Specification ST1000VM002 ST500VM000
Operating temperature (case temperature) 0° to 75°C
Nonoperating temperature (ambient) –40° to 70°C
Temperature gradient (max)
Relative humidity
20°C per hour (operating)
30°C per hour (nonoperating)
5% to 95% (operating)
5% to 95% (nonoperating)
Relative humidity gradient (max) 30% per hour
Wet bulb temperature (max)
Altitude, operating
Altitude, nonoperating (below mean sea level, max)
37.7°C (operating)
40.0°C (nonoperating)
–60.96m to 3048m
(–200 to 10,000+ ft.)
–60.96m to 12,192m
(–200 ft. to 40,000+ ft.)
Operational Shock (max) 80 Gs at 2ms
Nonoperational Shock (max) 350 Gs at 2ms
2Hz–22Hz: 0.25 Gs, Limited displacement
Vibration, operating
22Hz–350Hz: 0.50 Gs
350Hz–500Hz: 0.25 Gs
5Hz–22Hz: 3.0 Gs
Vibration, nonoperating
22Hz–350Hz: 3.0 Gs
350Hz–500Hz: 3.0 Gs
Drive acoustics, sound power
Idle**
Seek
Nonrecoverable read errors 1 per 10
1.9 bels (typical)
2.1 bels (max)
2.2 bels (typical)
2.3 bels (max)
14
bits read
Annualized Failure Rate (AFR) 0.55%
Average annualized workload rating: <180 TB/year. The AFR specification for the product assumes the I/O workload does not
Rated Workload
exceed the average annualized workload rate limit of 180 TB/year. Workloads exceeding the annualized rate may degrade the product AFR and impact reliability as experienced by the particular application. The average annualized workload rate limit is in units of TB per calendar year.
To determine the warranty for a specific drive, use a web browser to access the following web page:
Warranty
http://www.sea
From this page, click on “Is my Drive under Warranty”. Users will be asked
gate.com/support/warranty-and-replacements/
to provide the drive serial number, model number (or part number) and country of purchase. The system will display the warranty information for the drive.
Contact start-stop cycles 50,000 at 25°C, 50% rel. humidity
Supports Hotplug operation per the Serial ATA Revision 3.0 specification
Ye s
*One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity
may vary depending on operating environment and formatting.
**During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase
acoustic and power to operational levels
Seagate Video 3.5 HDD Product Manual, Rev. B 8
www.seagate.com

2.2 Formatted capacity

Model
ST1000VM002 1TB 1,953,525,168 4096
ST500VM000 500GB 976,773,168
* One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity
may vary depending on operating environment and formatting.

2.2.1 LBA mode

When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of guaranteed sectors as defined above.
See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit addressing support of drives with capacities over 137GBs.
Formatted
capacity*
Guaranteed
sectors
Bytes per sector
(512 bytes per sector emulated
at the interface)

2.3 Default logical geometry

Cylinders Read/write heads Sectors per track
16,383 16 63
LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of guaranteed sectors as defined above.

2.4 Recording and interface technology

ST1000VM002, ST500VM000
Interface
Recording method Perpendicular
Recording density (max) 1745KBPI
Track density (avg) 331ktracks/in
Areal density (avg) 566Gb/in
Spindle speed (RPM) 5900 ± 0.2%
Internal data transfer rate (max) 1967Mb/s
Sustained data transfer rate (max) 151MB/s
I/O data-transfer rate (max) 600MB/s
SATA
2
Seagate Video 3.5 HDD Product Manual, Rev. B 9
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