Seagate®, Seagate Technology®, and the Seagate logo are registered
trademarks of Seagate Technology, Inc. Elite™, SeaFAX™, SeaFONE™,
SeaTDD™, and SeaBOARD™ are trademarks of Seagate Technology, Inc.
Other product names are registered trademarks or trademarks of their
owners.
Seagate reserves the right to change, without notice, product offerings or
specifications. No part of this publication may be reproduced in any form
without written permission from Seagate Technology, Inc.
ST43401N/ND, ST43402ND User’s Manual, Rev. Biii
Preface
This manual contains information for users of Seagate® ST43401N/ND and
ST43402ND Elite™ disc drives. It provides instructions to all personnel who
operate the drive and to customer engineers who install and check out the
drive. Additional information is available in the reference manual (publication
83327730).
Electrostatic discharge protection
Caution. Removal of circuit boards by personnel not performing depot repair
will damage components and may void the warranty.
All drive electronic assemblies are sensitive to static electricity due to the
electrostatically sensitive devices used within the drive circuitry. Although
some devices such as metal-oxide semiconductors are extremely sensitive,
all semiconductors, as well as some resistors and capacitors, may be
damaged or degraded by exposure to static electricity.
Electrostatic damage to electronic devices may be caused by the direct
discharge of a charged conductor, or by exposure to the static fields surrounding charged objects. To avoid damaging drive electronic assemblies, service
personnel must observe the following precautions when servicing the drive:
• Ground yourself to the drive whenever the drive electronics are or will be
exposed. Connect yourself to ground with a wrist strap (Seagate part
number 12263496). Connection may be made to any grounded metal
assembly. As a general rule, remember that you and the drive electronics
must all be grounded to avoid potentially damaging static discharges.
• Turn off power before removing or installing the DC power cable.
• Do not remove any circuit boards from the drive.
• Never use an ohmmeter on any circuit boards.
ivST43401N/ND, ST43402ND User’s Manual, Rev. B
Important safety information and precautions
Caution. Use forced-air ventilation when bench-testing the drive to ensure
proper cooling of drive components.
Use proper safety and repair techniques for safe, reliable operation of this unit.
Service should be done only by qualified persons. We recommend the
procedures in this manual as effective ways of servicing the unit. Some
procedures require the use of special tools. For proper maintenance and
safety, you must use these tools as recommended.
The procedures in this manual and labels on the unit contain warnings and
cautions that must be carefully read and followed to minimize or eliminate the
risk of personal injury. The warnings point out conditions or practices that may
endanger you or others. The cautions point out conditions or practices that
may damage the unit, possibly making it unsafe for use.
You must also understand that these warnings and cautions are not exhaustive. We cannot possibly know, evaluate, and advise you of all the ways in
which maintenance might be performed or the possible risk of each technique.
Consequently, we have not completed any such broad evaluation. If you use
a non-approved procedure or tool, first ensure that the method you choose will
not risk either your safety or unit performance.
Always observe the following warnings and precautions:
• Perform all maintenance by following the procedures in this manual.
• Follow all cautions and warnings in the procedures.
• Use sound safety practices when operating or repairing the unit.
• Use caution when troubleshooting a unit that has voltages present. Remove
power from the unit before servicing it.
• Wear safety shoes when removing or replacing heavy parts.
• Ensure that the internal temperature of the rack or cabinet will not exceed
the limits defined for the drive when the drive is mounted in an equipment
rack or cabinet. When units are stacked vertically, pay special attention to
the top where temperatures are usually highest.
• Follow the precautions listed under “Electrostatic discharge protection.”
ST43401N/ND and ST43402ND User’s Manual, Rev. Bv
• Do not remove any circuit boards from the drive chassis. Return the entire
drive for depot repair if any circuit board is defective. Removal of circuit
boards by personnel not performing depot repair will damage components
and may void the warranty.
• Do not remove the head and disc assembly (HDA) from the drive chassis.
Return the entire drive for depot repair if the HDA is defective.
• Do not attempt to disassemble the HDA. It is not field repairable. If the sealed
HDA is opened by personnel not performing depot repair, this will damage
components and void the warranty.
• As a component, this drive is designed to be installed and operated in
accordance with UL1950, IEC950, EN60950, CSA C22.2 950, and VDE0805.
• Ensure that the power supply meets the specifications in this manual and
is designed to be used in accordance with UL1950, IEC950, EN60950, CSA
C22.2 950, and VDE0805.
Seagate takes all reasonable steps to ensure that its products are certifiable
to currently accepted standards. Typical applications of these disc drives
include customer packaging and subsystem design. Safety agencies conditionally certify component assemblies, such as the Elite disc drive, based on
their final acceptability in the end-use product. The subsystem designers are
responsible for meeting these conditions of acceptability in obtaining safety/
regulatory agency compliance in their end-use products and in certifying
where required by law. A necessary part of meeting safety requirements is the
provision for overcurrent protection on drive SELV supply voltages.
This unit is a component part and as such is not meant to comply with FCC
or similar national requirements as a stand-alone unit. Engineering radiated
and conducted emissions test results are available through the Seagate
Safety Department to assist the subsystem designer.
viST43401N/ND, ST43402ND User’s Manual, Rev. B
Wichtige Sicherheitshinweise
Vorsicht. Beim Testen des Laufwerks auf dem Prüftisch ist Fremdbelüftung
vorzusehen, um eine ausreichende Kühlung der Laufwerkkomponenten
sicherzustellen.
Verwenden Sie geeignete Sicherheits- und Reparaturverfahren, um den
sicheren, zuverlässigen Betrieb dieser Einheit zu gewährleisten. Reparaturen
dürfen nur von qualifiziertem Fachpersonal vorgenommen werden. Wir
empfehlen die Verfahren in diesem Handbuch als effektive Methoden zur
Wartung und Reparatur der Einheit. Einige Verfahren erfordern
Spezialwerkzeuge; diese müssen zur sachgemäßen Ausführung der
Wartungsarbeiten und aus Sicherheitsgründen den Empfehlungen
entsprechend verwendet werden.
Die Verfahren in diesem Handbuch und die Aufkleber auf dem Gerät enthalten
Warn- und Vorsichtshinweise. Diese Hinweise sind sorgfältig durchzulesen
und zu beachten, um das Risiko von Verletzungen auf ein Mindestmaß zu
beschränken oder ganz zu vermeiden. Die Warnhinweise machen auf
Situationen oder Praktiken aufmerksam, die Sie oder andere gefährden
könnten. Die Vorsichtshinweise machen auf Situationen oder Praktiken
aufmerksam, die die Einheit beschädigen können, so daß deren Gebrauch mit
Risiko behaftet ist.
Die Warn- und Vorsichtshinweise sind nicht allumfassend! Es ist uns einfach
nicht möglich, alle Wartungsmethoden oder die eventuellen Risiken jeder
Methode zu kennen, zu beurteilen und Sie entsprechend zu beraten. Aus
diesem Grund haben wir auf eine derartige umfassende Beurteilung verzichtet.
Falls Sie ein hier nicht beschriebenes Verfahren oder Werkzeug verwenden,
stellen Sie zuerst sicher, daß das gewählte Verfahren weder Ihre persönliche
Sicherheit noch die Leistung der Einheit gefährdet.
Beachten Sie in jedem Fall die folgenden Warn- und Vorsichtshinweise:
• Führen Sie alle Wartungsarbeiten entsprechend den Anweisungen in
diesem Handbuch aus.
• Beachten Sie alle Warn- und Vorsichtshinweise in diesem Handbuch.
• Treffen Sie beim Betrieb oder bei der Reparatur der Einheit angemessene
Sicherheitsvorkehrungen.
• Wenn eine Einheit unter Spannung steht, gehen Sie bei der Fehlerdiagnose
besonders vorsichtig vor. Schalten Sie die Einheit aus, bevor Sie mit den
Reparaturarbeiten beginnen.
ST43401N/ND, ST43402ND User’s Manual, Rev. Bvii
• Tragen Sie Sicherheitsschuhe, wenn Sie schwere Teile aus- bzw. einbauen.
• Wenn das Laufwerk in einem Einbaugestell oder Gehäuse montiert ist,
sorgen Sie dafür, daß die Temperatur im Inneren des Gestells oder
Gehäuses die für das Laufwerk vorgegebenen Grenzwerte nicht übersteigt.
Wenn Einheiten vertikal gestapelt werden, achten Sie besonders auf den
oberen Stapelbereich, da dort die Temperatur gewöhnlich am höchsten ist.
• Befolgen Sie die oben unter “Electrostatic Discharge Protection”
angegebenen Sicherheitsmaßnahmen.
• Nehmen Sie keine Platinen aus dem Laufwerkgehäuse. Wenn eine Platine
defekt ist, muß das gesamte Laufwerk zur Reparatur eingeschickt werden.
Die Herausnahme von Platinen durch andere Personen als die für die
werkseitige Reparatur zuständigen kann zu einer Beschädigung der
Komponenten und Erlöschen des Garantieanspruchs führen.
• Die vormontierte Kopf- und Festplatteneinheit (HDA) nicht aus dem
Laufwerkgehäuse nehmen! Falls die HDA beschädigt ist, schicken Sie das
gesamte Laufwerk zur Reparatur ein.
• Die HDA ist nicht vor Ort reparierbar und darf nicht auseinandergenommen
werden! Öffnen der versiegelten HDA durch andere Personen als die für die
werkseitige Reparatur zuständigen hat eine Beschädigung der Komponenten
und Erlöschen des Garantieanspruchs zur Folge.
• Als Teilkomponente ist dieses Laufwerk für die Installation und den Betrieb
in Übereinstimmung mit UL 1950, IEC950, EN60950, CSA C22.2 950 und
VDE0805 vorgesehen.
• Achten Sie darauf, daß Ihr Netzteil den technischen Daten in diesem
Handbuch entspricht und für den Betrieb in Übereinstimmung mit UL 1950,
IEC950, EN 60950, CSA C22.2 950 und VD0805 vorgesehen ist.
Seagate ist ständig bemüht, die Zulassungsfähigkeit von Seagate-Produkten
im Rahmen der gegenwärtig geltenden Standards zu gewährleisten. Zu den
typischen Anwendungen dieser Festplattenwerke zählen Systemeinbau durch
den Kunden und die Konstruktion von Untersystemen. Sicherheitsbehörden
gewähren eine bedingte Zulassung für Komponenten wie das EliteFestplattenlaufwerk vorbehaltlich der endgültigen Zulasssung im Endprodukt.
Designer von Untersystemen sind dafür verantwortlich, die Voraussetzungen
für die Einhaltung sicherheits- oder aufsichtsbehördlicher Vorschriften in
ihren Endprodukten und - falls gesetzlich vorgeschrieben - für die Zulassung
zu schaffen. Eine Grundvoraussetzung zur Einhaltung der
Sicherheitsanforderungen ist die Bereitstellung eines Überlastschutzes auf
den SELV-Versorgungsspannungen des Laufwerks.
viiiST43401N/ND, ST43402ND User’s Manual, Rev. B
Dieses Gerät ist eine Baugruppe und unterliegt als solche nicht den
Anforderungen der FCC oder ähnlicher nationaler Behörden für eigenständige.
Technische Testergebnisse zu Frequenz- und Elektrizitätsemissionen sind
für Designer von Untersystemen auf Anfrage von der SeagateSicherheitsabteilung erhältlich.
ST43401N/ND, ST43402ND User’s Manual, Rev. Bix
Technical support services
Seagate Technology provides technical support literature and diagnostic
utilities to authorized distributors. Please contact your dealer for technical
support and installation troubleshooting. Product technical support is available for all Seagate products by calling the SeaFAX™, SeaFONE™,
SeaTDD™, or SeaBOARD™ services. These are toll calls if you dial from
outside of the number’s local dialing area.
SeaFAX:
USA (408) 438-2620; England 44-62-847-7080
Use a touch-tone telephone to access Seagate’s automated FAX system and
select technical support information by return FAX. This service is available
24 hours a day, 7 days a week.
SeaFONE: (408) 438-8222
Technical support specialists are av ailable between 8:00 A.M. and 5:00 P.M.
PST, Monday through Friday. Recorded technical information for selected
Seagate products is accessible 24 hours a day, 7 days a week.
SeaTDD: (408) 438-5382
TDD is a telecommunication device for the deaf where two people can
communicate using a keyboard connected to the phone line. A TDD device is
required to access this service, which is available from 8:00 A.M. to 5:00 P.M.
PST, Monday through Friday.
SeaBOARD:
The Seagate Technical Support Bulletin Board System (BBS) is available 24
hours a day, 7 days a week. A modem is required to access this service. The
communications software must be set for 8 data bits, no parity, and 1 stop bit
(8N1). All BBS numbers operate at 9600 baud max. With this service you can
access:
• Specifications and jumper configurations for Seagate products
• Reprints of Seagate documentation
• A directory of information and helpful utilities that you can download to your
own computer
xST43401N/ND, ST43402ND User’s Manual, Rev. B
Telephone
Locationnumber
USA, Mexico, Latin America(408) 438-8771
England44-62-847-8011
Germany49-89-140-9331
Singapore65-292-6973
Australia61-2-756-2359
Canada(416) 856-5581
France33-1-40-67-1034
Korea82-2-556-7294
ST43401N/ND, ST43402ND User’s Manual, Rev. B1
Section 1. General description
Seagate ST43401N/ND and ST43402ND Elite 3 disc drives are high speed,
random access digital data storage devices. They communicate with an
initiator using the fast and wide (16-bit) Small Computer System Interface
(SCSI-2). The ST43401N/ND disc drive is shown in Figure 1, and the
ST43402ND (dual port) disc drive is shown in Figure 2. Specifications for
these drives are listed in Table 1 following the figures.
The drive is a component for installation in an enclosure designed for the drive.
The enclosure design must ensure adequate cooling for the drive, and it must
address the requirements for grounding and for shielding of emissions. The
reference manual (publication 83327730) presents guidelines for a properly
designed enclosure.
(1,024-byte sectors)3,142,281,216 bytes
Number of discs11
Recording heads21
Servo heads1
Physical heads per surface1
Cylinders per head/disc assy 2,738
Cylinders available to user2,735
Spare cylinders1 (default/programmable)
System cylinders1
Diagnostic cylinders1
Spare sectors per cylinder9 (default/programmable)
ModulationRLL 1,7 code
* Excluding spare sectors, spare cylinders, diagnostic cylinders, and
system cylinders.
continued
4ST43401N/ND, ST43402ND User’s Manual, Rev. B
continued from previous page
CharacteristicsConditionsSpecifications
SCSI transfer rate, burst20.0 Mbytes/sec max
Seek time (time requiredTypical full23.5 msec
to move heads to a differentTypical average11.5 msec
track address—excludingTypical one-track1.7 msec
SCSI I/O overhead)
Typical access timesWriteRead
msecmsec
Single track seek1.70.9
Average seek11.510.5
Maximum seek23.522.5
Latency (time requiredAverage5.55 msec
to reach a particular(disc rotation
track address after headat 5,400 RPM)
positioning is complete)
Maximum11.17 msec
(disc rotation
at 5,373 RPM)
Start time**30 sec max
Stop time30 sec max
** Following the power sequence delay, once DC power is applied and
start conditions are present.
ST43401N/ND, ST43402ND User’s Manual, Rev. B5
The drive contains all the circuits and mechanical devices necessary to record
data on and recover it from its discs. The drive requires DC voltage inputs from
an external power supply, which you must supply. The DC power cable is
available as an accessory.
The ST43401N/ND drives consist of a head and disc assembly (HDA) with two
circuit boards, and the ST43402ND drive consists of an HDA and three circuit
boards. Each drive’s HDA and circuit boards are mounted on a common
chassis. The circuit boards contain the electronics required for drive operation. The HDA is a sealed unit containing the electromechanical components
used for data retrieval and storage . These components include the discs,
spindle, drive motor, actuator, heads, and preamplifiers.
The eleven discs provide the recording medium for the drive. These discs are
mounted on a spindle, and the spindle is coupled directly to the drive motor.
The drive motor rotates the discs at 5,400 RPM and produces a circulation of
air within the sealed HDA.
The built-in SCSI controller directs all drive functions, receives commands
from the initiator (host computer), interprets them, and then transfers the
necessary commands to the drive. The controller therefore allows the initiator
to start an operation and then disconnect to service another device. Refer to
the reference manual for a description of interface functions.
All drive operations are related to data recovery and storage (normally
referred to as reading and writing). The actual reading and writing is performed
by heads that are positioned over the rotating discs’ recording surfaces. There
is one head for each data surface. The heads are positioned in such a way that
data is written in concentric tracks around the disc surfaces (see Figure 3).
Before any read or write operation can be performed, the controller must
instruct the drive to position the heads over the desired cylinder (called
seeking) and use the head located over the surface (head selection) where the
operation is to be performed.
The heads are mounted on the actuator, and the actuator moves the heads
over the rotating discs. There are 22 heads—a servo head to sense actuator
positioning, and 21 data heads used for data transfers to and from the discs.
The actuator has a voice coil that moves in a permanent magnetic field in
response to signals from the servo positioning circuitry. The voice coil moves
the heads in an arc across the rotating discs.
6ST43401N/ND, ST43402ND User’s Manual, Rev. B
When the drive is not powered on, the heads rest on the disc surface in a
preassigned landing zone beyond the data zone. The actuator automatically
latches in this position at shutdown for moving or shipping protection. When
the drive is activated to bring the discs up to speed, the heads fly on a cushion
of air close to the disc surface.
After arriving at the data track and selecting a head, the controller locates the
portion of the track where the data is to be read or written. This is called track
orientation. Signals from the drive indicate the beginning of each track. The
controller uses these signals to determine the position of the head on the track.
When the head is above the desired track location, the controller commands
the drive to actually read or write the data. During a read operation, the drive
retrieves data from the discs, processes it, and transmits it to the controller.
During a write operation, the drive receives data from the controller, processes
it, and stores it on the discs.
The drive can recognize certain errors that may occur during its operation.
When an error is detected, it is indicated to the initiator by the SCSI controller.
Unit
Selection
Logic
SCSI
Initiator
Controller
I/0 Lines
Read/Write
Logic
Seek
Logic
Track
Orientation
Logic
Error
Detection
Logic
Figure 3. Drive functional block diagram
Data recorded in
concentric tracks
Head
Selection
Logic
Heads
Discs
Power Supply
ST43401N/ND, ST43402ND User’s Manual, Rev. B7
Section 2. Installation/Abschnitt 2. Installation
The information contained in this section describes installation and initial
checkout of the drive.
Site requirements
The site requirements considered are environment, airflow, space, power,
grounding, and interface.
Voraussetzungen am Aufstellungsort
Zu den Voraussetzungen am Aufstellungsort gehören Umgebung,
Luftfluß, Raum, Strombedingungen, Erdung und Schnittstelle.
Environmental requirements
All environmental requirements for the drive are listed in Table 2.
Umgebungsbedingungen
Alle Umgebungbedingungen für das Laufwerk sind in der
nachstehenden Tabelle 2 aufgelistet.
TemperatureRange of 5°C to 50°C (41°F to 122°F) with a
maximum change of 20°C (36°F) per hour
HumidityRange of 5% to 95% relative
A maximum wet bulb temperature of 26°C (79°F)
Barometric pressure
Non-operating environment (unpacked)
TemperatureRange of –40°C to 60°C (–40°F to 140°F) with a
HumidityRange of 5% to 95% relative
Barometric pressure
Transit and storage environment (packed)
TemperatureRange of
HumidityRange of 5% to 95% relative
Barometric pressure
– 305 m to 3,048 m (– 1,000 ft to 10,000 ft)
104 kPa to 69 kPa (30 in Hg to 20 in Hg)
maximum change of 20°C (36°F) per hour
A maximum wet bulb temperature of 26°C (79°F)
– 305 m to 12,192 m (–1,000 ft to 40,000 ft)
104 kPa to 19 kPa (30 in Hg to 6 in Hg)
–40°C to 60°C (– 40°F to 140°F) with a
maximum change of 20°C (36°F) per hour
– 305 m to 12,192 m (–1,000 ft to 40,000 ft)
104 kPa to 19 kPa (30 in Hg to 6 in Hg)
ST43401N/ND, ST43402ND User’s Manual, Rev. B9
Tabelle 2. Umgebungsbedingungen des Laufwerkes
BedingungenTechnische Daten
Betriebsumgebung
Temperatur5°C bis 50°C mit einer maximalen
Schwankung von 20°C pro Stunde
Relative Luftfeuchtigkeit5% bis 95%
Maximale Naßthermometertemperatur
von 26°C
Luftdruck
–305 m bis 3.048 m; 104 kPa bis 69 kPa
Umgebungsbedingungen bei Nichtbetrieb (unverpackt)
Temperatur
– 40°C bis 60°C mit einer maximalen
Schwankung von 20°C pro Stunde
Relative Luftfeuchtigkeit5% bis 95%
Maximale Naßthermometertemperatur
von 26°C
Luftdruck
–305 m bis 12.192 m; 104 kPa bis 19 kPa
Lager-/Transportbedingungen (verpackt)
Temperatur–40°C bis 60°C mit einer maximalen
Schwankung von 20°C pro Stunde
Relative Luftfeuchtigkeit5% bis 95%
Luftdruck
–305 m bis 12.192 m; 104 kPa bis 19 kPa
10ST43401N/ND, ST43402ND User’s Manual, Rev. B
Air-flow requirements
The enclosure design must ensure adequate cooling for the drive. Note that
the fan in the power supply cools only the power supply’s internal parts.
The drive’s product specification (document 64403603) describes how to
evaluate the air-flow design. The evaluation consists of ensuring that the case
temperatures of certain critical components remain within acceptable limits
during drive operation.
We recommend orienting the drive or directing the air flow in a way that
creates the least amount of air-flow resistance while providing air flow
above the circuit boards and around the head and disc assembly (HDA).
Also, choose the shortest possible path between the air inlet and exit. This
minimizes the distance traveled by air that is heated by the drive and by
other nearby heat sources.
Figure 4 shows two design approaches with one or more fans used to
generate airflow. The air-flow patterns can be created by the fans either
pushing or drawing air. The overall flow pattern can be directed from front to
back, back to front, or side to side.
ST43401N/ND, ST43402ND User’s Manual, Rev. B11
Above unit
Under unit
Note. Air flows in the direction shown (front to back)
or in reverse direction (back to front)
Above unit
Note. Air flows in the direction shown or
in reverse direction (side to side)
Figure 4. Suggested air flow/Empfohlener Luftstromverlauf
Under unit
12ST43401N/ND, ST43402ND User’s Manual, Rev. B
Space requirements
The drive is designed to be mounted in one of the three orientations shown in
Figure 5. The drive may be mounted on its base or on either side. The
physical dimensions of the drive are shown in Figure 6. The drive weighs
3.6 kg (8.0 lb).
For details about designing an enclosure to match the drive mounting
dimensions, refer to the drive’s product specification.
Räumliche Anforderungen
Das Laufwerk ist für die Montage in einer der drei in Abbildung 5
gezeigten Orientierungen vorgesehen. Das Laufwerk kann entweder
auf der Bodenplatte oder auf einer der beiden Seiten montiert
werden. Andere als die hier gezeigten Orientierungen sind nicht
zulässig. Die Abmessungen des Laufwerkes sind in Abbildung 6
gezeigt. Das Laufwerk wiegt 3,6 kg.
Einzelheiten zur Konstruktion eines auf die Montageabmessungen
des Laufwerkes abgestimmten Gehäuses entnehmen Sie bitte den
Produktspezifikationen für das Laufwerk.
ST43401N/ND, ST43402ND User’s Manual, Rev. B13
Up
Up
Up
Figure 5. Mounting orientations/
Montageorientierungen
14ST43401N/ND, ST43402ND User’s Manual, Rev. B
82.55 mm
3.25 in
203.20 mm
149.35 mm
5.88 in
Figure 6. Dimensions of the drive/
Laufwerkabmessungen
8.00 in max
ST43401N/ND, ST43402ND User’s Manual, Rev. B15
Power requirements
The voltage and current requirements for a single drive at cylinder 0 are shown
in Table 3. Ensure that your power supply meets these requirements.
Table 3. Single drive voltage and current requirements
Maximum operating current
Average idle current
Maximum starting current
Maximum seek current
SCSI dual-port differential (ST43402ND)
Maximum operating current
Average idle current
Maximum starting current
Maximum seek current
1
Measured with an average reading DC ammeter.
2
Instantaneous +12V current peaks will exceed these values by up to 0.8A. The +12V average
current during a 15 ms portion of the actuator signal does not exceed 4.0A.
3
A ±10% tolerance on +12V is permissible during power-up.
4
Inclusive of ripple, noise, transient response (except for +12V), load variation, and environmental conditions. An overvoltage of the +5V (greater than 6V) must cause the power supply
to interrupt all DC voltages. Transient response assumes +12V changing from 1.0A to 7.2A
within 200 microsecs and all other voltages at a steady state.Transient response frequencies
above 30 kHz are now allowed.
5
The +12V ground return must be isolated from the +5V ground return in the power supply. The
+5V and +12V ground are shorted together in the drive. Where multiple units are powered on
simultaneously, the peak starting current must be available to each drive.
6
The drive requires overcurrent protection on all voltages. An overcurrent on the +12V must
cause the power supply to interrupt all DC voltages. Overcurrent on the +5V must reduce the
output current to zero and interrupt all DC voltages.
7
All voltages must meet specifications within 100 msecs after the first voltage reaches 10% of
its specified value.
8
Transient response frequencies above 30 kHz are not allowed.
9
Transient response assumes +12V changing from 1.0A to 7.2A within 200 microsecs and all
other voltages at a steady state.
1,2,6
1
1,2
9
1,2,6
1
1,2
2
1.91.8
1.81.8
1.94.5
1.93.2
2.31.8
1.91.8
2.34.5
2.21.8
+12V
5,7
+5V
5,7
+12V
5,7
ST43401N/ND, ST43402ND User’s Manual, Rev. B17
Grounding requirements
A safety ground must be provided by the site AC power system. The green
wire (or green wire with yellow stripe) in the AC power cord provides the safety
ground connection between the power supply and the site AC power system.
The site AC power system must provide the safety ground to earth ground
connection.
All site AC power connection points, including convenience outlets for test
equipment, must be maintained at the same safety ground potential.
Interface requirements
An important part of site preparation is planning the layout and routing of I/O
cables. All drives and other SCSI devices are connected together and to
the host with an I/O cable. The SCSI bus can have up to 16 devices attached
to it as shown in Figure 7. The I/O cabling scheme used is called a daisy chain.
Each end of the SCSI bus must be terminated.
Term
SCSI
Device
0
SCSI
Device
1
SCSI
Device
2
SCSI
Device
3
Figure 7. SCSI bus configuration
Term
SCSI
Device
15
SCSI
Device
14
SCSI
Device
13
SCSI
Device
12
18ST43401N/ND, ST43402ND User’s Manual, Rev. B
A connector (J6) at the back of the drive accepts the I/O cable that connects
it to the system. The daisy-chain cable is a continuous unshielded cable
having one connector for each drive it connects to.
Refer to the reference manual (publication 83327730) for guidelines on I/O
cabling. These guidelines discuss the use of unshielded cabling inside
cabinets and shielded cabling running between cabinets. They also contain
information about constructing continuous daisy-chain cabling (including part
numbers for the required cabling components).
Table 4 shows the pin assignments and signal names for the unshielded
single-ended I/O P cable. Table 5 shows the pin assignments and signal
names for the unshielded differential I/O P cable. Detailed information about
interface lines is provided in the reference manual.
After removing the packing material, inspect the drive for shipping damage.
Save all packing materials for future use.
The drive is shipped separately from any other items ordered for the
installation.
Unpacking
1. Allow the drive temperature to approach the ambient temperature of the
unpacking area. Ensure that the temperature stabilization period meets
the requirements printed on the drive container.
2. Open the package and remove the drive from its conductive static
shielding bag, using precautions described in “Electrostatic discharge
protection” in the preface.
3. Check all items against the shipping bill for the required equipment and
hardware to complete installation. Discrepancies, missing items, damaged equipment, etc. should be reported to the sales representative from
whom the drive was purchased.
Inspection
Inspect the drive for possible shipping damage. All claims for shipping
damage should be filed with the carrier involved.
Repacking
If it is necessary to ship the drive, repack the drive with the original packing
materials (saved during unpacking). Refer to Section 5 for instructions.
ST43401N/ND, ST43402ND User’s Manual, Rev. B23
Installation procedures
With the site requirements completed, the enclosure designed, and the drive
unpacked you are ready to begin the installation. The following procedures are
included in drive installation:
• Setting the circuit board jumpers
• Installing a power supply
• Attaching an optional bezel
• Mounting the drive
• Connecting the system I/O cabling
• Grounding the system
• Synchronizing the spindle
Setting the control board jumpers
Caution. Do not remove the circuit boards to set jumpers.
The circuit boards on the drive contain a number of jumpers that must be set
correctly for normal operation of the drive. The termination must also be set
correctly for normal operation.
ST43401N and ST43401ND drives have two circuit boards—one control
board and one power board—but all of the necessary jumpers, including the
termination jumper and terminator resistor-pak sockets, are on the control
board. See Figure 8 to configure an ST43401N or ST43401ND drive.
The ST43402ND drive has two circuit boards—one control board and one
I/O board—which must be configured correctly for normal drive operation.
See Figures 9, 10, 11, and 12 to configure an ST43402ND drive.
Note. The option pin headers on J10 (see Figure 11) are provided for manual
drive configuration. This helps you connect the disc drive to an external
device such as a switch or connection. Ground should be provided by
the external device.
24ST43401N/ND, ST43402ND User’s Manual, Rev. B
Write Protect/Enable (WRT)
Fault LED connector
Ready LED connector
Slave Select (SLV)
Unit Select ID = 0
Unit Select ID = 1
Unit Select ID = 2
Unit Select ID = 3
Unit Select ID = 4
Unit Select ID = 5
Unit Select ID = 6
Unit Select ID = 7
Unit Select ID = 8
Unit Select ID = 9
Unit Select ID = A
Unit Select ID = B
Unit Select ID = C
Unit Select ID = D
Unit Select ID = E
Unit Select ID = F
Panel Start/Stop (PSS)
Start spindle after the SCSI bus sends a
Start Unit command.
Start spindle according to the Spinup Delay
Option (SDO) pin on this I/O board.
Spinup Delay Option (SDO)
Used only if the PSS pin jumper is not connected.
Start turning spindle when power is applied.
Start spindle after a delay. The delay
(in seconds) is 10 seconds times the SCSI ID.
For example, when the SCSI ID is 4, a delay
of 40 seconds occurs before spinup starts.
SCSI Bus Select Mode Option (SBS)
Allow ports A and B to have different SCSI IDs.
Assign port A the same SCSI ID that port B has.
Self-Test (ST)
Use this pin to connect an indicator which will flash
when the drive is in the self-test mode of power up.
WRT ID1
SBS PSS
Figure 11. ST43402ND I/O board J10 jumpers
ID3MR ID2
SCSI Bus ID
SCSI ID = 0
SCSI ID = 1
SCSI ID = 2
SCSI ID = 3
SCSI ID = 4
SCSI ID = 5
SCSI ID = 6
SCSI ID = 7
SCSI ID = 8
SCSI ID = 9
SCSI ID = A
SCSI ID = B
SCSI ID = C
SCSI ID = D
SCSI ID = E
SCSI ID = F
WRT ID1
ST ID0
SBS PSS
ID3MR ID2
28ST43401N/ND, ST43402ND User’s Manual, Rev. B
= Jumper
connected
= Jumper not
connected
= Non-applicable jumper
(not relevant to the
option discussed)
Port B I/O
J03
Enable/Disable Port A (EPA)
Enable/Disable Port B (EPB)
Enable/Disable Port A
Enable Port A
Disable Port A
Enable/Disable Port B
Enable Port B
Ground (GND)
Ground (GND)
EPA
GND
EPB
J01B
J01A
Port A I/O
J01
GND
Terminator Power J01A is for
Port A and J01B is for Port B.
Assign the terminal power
jumpers as shown below.
Internal terminator power source.
External terminator power source.
(A & B)
4
2
3
1
4
2
3
1
Disable Port B
Enable Port A and Port B
Simultaneously
Use jumpers to connect the four
pins as illustrated.
Internal terminator power to I/O.
Figure 12. ST43402ND I/O board J01 and J03 jumpers
ST43401N/ND, ST43402ND User’s Manual, Rev. B29
Installing a power supply
A power supply is required to provide current to the disc drive. Several vendors
offer power supplies that meet the disc drive’s power requirements. Ensure
that the power supply you select meets these requirements as specified in
Table 3.
Setting the voltage range
Caution. Most power supplies will be damaged if the voltage select is set for
the low range (100–120 VAC) and a voltage in the high range (208–
240 VAC) is applied.
1. Ensure that the AC power cable is disconnected from the power supply.
2. Refer to the power supply documentation, or contact the supplier for
instructions.
Mounting the power supply
1. Mount the power supply in the desired location.
2. Connect a ground strap between the power supply and the cabinet ground.
3. Attach the AC power cord to the power supply connector. Do not connect
the power cord to site power until directed.
30ST43401N/ND, ST43402ND User’s Manual, Rev. B
Attaching an optional bezel
Use the following procedure to attach an optional bezel to the drive. The bezel
is available as an accessory (see Section 4).
1. Remove the backing from the double-sticky tape attached to the rear
surface of the bezel.
2. Orient the drive and bezel as shown in Figure 13.
3. Align the mounting bosses on the rear of the bezel to the matching holes
in the drive chassis.
4. Press the bezel into place on the drive chassis ensuring that the mounting
bosses extend through the chassis holes and that the double-sticky tape
is in contact with both bezel and chassis.
5. Remove the selected LED (if present) from the LED socket and insert the
LED plug from the bezel into the socket.
Control
Board
LED
Socket
LED
Plug
Chassis Mounting Holes (2)
Active
LED
Figure 13. Attaching a bezel (ST43401N/ND shown)
Bezel
Mounting Boss
Chassis
ST43401N/ND, ST43402ND User’s Manual, Rev. B31
Mounting the drive
Caution. When installing the drive, observe all precautions listed under
“Electrostatic discharge protection” in the preface. Failure to observe these precautions can result in serious damage to electronic
assemblies.
The drive may be secured to the enclosure using the tapped holes in either the
sides or the bottom of the drive chassis. Figure 14 shows two of the three
allowable orientations.
Note. The mounting screws must be completely engaged in the drive
chassis, but the portion that extends into the chassis must not exceed
3.5 mm (0.140 in) in length.
1. Place the drive into position in the enclosure and secure with four screws
as shown in Figure 14.
• For bottom mounting, use 6-32 screws.
• For side mounting, use either 6-32 screws or M4 x .70 (metric) screws.
There are tapped holes for each type.
2. Connect the 9-pin connector of the DC power cable to the output connector
on the power supply. Connect the 4-pin connector of the same cable to the
DC power connector J15 on the drive.
3. Connect the AC power cord to site power.
32ST43401N/ND, ST43402ND User’s Manual, Rev. B
1
6-32
Bottom-Mounting
Screws (4)
DC power and pin
2
connector assignments
1234
Power Supply
Up
(9 pin)
Pin Number
7, 8
6, 9
3, 4
1, 2
Up
2
DC Power
Connector
J15
Drive
Pin
1
2
3
4
Power
+12 VDC
+12 Volts return
+5 Volts return
+5 VDC
Pin 1
DC Power
Cable
Note:
Either side- or bottom-mounting screws
1
can be used with each drive orientation
M4 x .70
(metric)
Figure 14. Mounting the drive (ST43401N/ND shown)
M4 x .70
(metric)
6-32
Screw
6-32
Screw
Side-Mounting
Screws (2 on
1
each side)
ST43401N/ND, ST43402ND User’s Manual, Rev. B33
Connecting the system I/O cabling
Make sure the site has been prepared in accordance with the site requirements information provided earlier in this section. This procedure describes
how to cable the system in a daisy-chain configuration, which was discussed
earlier in this section in “Interface requirements.”
ST43401N/ND drives
The drive has one I/O connector on the control board. Figure 15 shows how
a typical I/O cable connects to the board.
If the drive is either the first or last device (at either end) in the daisy chain, it
must be terminated. Drives in the middle of the daisy chain must not be
terminated. Drives that are terminated have three terminator resistor-paks
installed as shown in Figures 17 (ST43401N) and 18 (ST43401ND).
I/O
Connector
Pin 1
Daisychain
I/O Cable
Figure 15. ST43401N/ND I/O cable attachment
34ST43401N/ND, ST43402ND User’s Manual, Rev. B
ST43402ND drives
ST43402ND drives have two I/O connectors as shown in Figure 16. Both of
these I/O connectors (one for Port A and the other for Port B) are located on
the I/O board. Figure 16 shows how typical I/O cables connect to the I/O board.
You must use an adapter (part number 70935801) to terminate each I/O cable
following the last drive in the daisy chain. Refer to information earlier in this
section regarding the terminator power source jumpers and interface requirements.
Port B
Daisychain
I/O Cable
Port B
I/O Connector
I/O
Board
Figure 16. ST43402ND I/O cable attachment
Port A
I/O Connector
Port A
Daisychain
I/O Cable
ST43401N/ND, ST43402ND User’s Manual, Rev. B35
Figure 17 shows how the terminator resistor-paks are attached on ST43401N
drives (single-ended I/O). The terminator resistor-paks, which are single inline
packages, mount in the rows of holes located in the control board. Ensure that
they are installed with the correct orientation (indicated by a dot above pin 1)
to terminate these drives.
Figure 18 shows how the terminator resistor-paks are attached on ST43401ND
drives (differential I/O). These terminator resistor-paks, which are dual inline
packages, mount in sockets in the control board. These terminators are also
marked with a dot above pin 1.
If the drive is located at either end of the daisy chain, ensure that it has
resistor-pak(s) installed. Refer to information earlier in this section regarding the terminator power source jumper.
Grounding the system through the power cables and I/O cables is usually
sufficient to protect against noise and emissions.
Synchronizing the spindle
The spindle sync feature makes it possible to synchronize the spindle rotation
of a group of disc drives. This reduces the latency normally encountered when
the initiator switches between multiple disc drives.
Figure 19 shows two system configurations. In one type of system, one of the
disc drives in the system provides the reference clock. In the other type, an
external signal source provides the reference clock.
Internal Source
Spindle
Sync
Cable
Select
Plug
SP
J05
T
Drive
J05
Drive
(master)
✴
J05
Drive
SP
32 loads
maximum
Terminator
Master designated by jumper or by initiator
✴
J05
Drive
T
SP
Spindle
Sync
Cable
32 loads
maximum
Terminator
External Source
Signal Source
T
J05
Drive
SP
J05
Drive
SP
J05
Drive
T
SP
Figure 19. System diagram for spindle sync
38ST43401N/ND, ST43402ND User’s Manual, Rev. B
To enable the feature, it is necessary to run an additional daisy-chain cable
from drive to drive and to make a master/slave selection for each drive.
Connector J7 is used by ST43401N/ND drives. Connector J5 on the control
board handles the cable connections on ST43402ND drives. Master/slave
selection is made by a jumper on connector J4A. Figure 20 shows the two
connectors for ST43401N/ND drives, and Figure 21 shows the two connectors for ST43402ND drives.
For a drive at the end of the daisy chain, the cable connects to one of the two
rows of pins (row A or row B), and a terminator connects to the other row of
pins. Both ends of the cable must be terminated.
Pin 1
J7
Cable from
Preceding Unit
A
B
Cable to
Next Unit
Control
Board
J4A
Select Plug
(removed = master)
Figure 20. Making ST43401N/ND spindle sync connections
Slave Select
ST43401N/ND, ST43402ND User’s Manual, Rev. B39
Cable from
Preceding Unit
Cable to
Next Unit
J5
Pin 1
A
B
Control
Board
J4A
Select Plug
(removed = master)
Figure 21. Making ST43402ND spindle sync connections
Slave Select
40ST43401N/ND, ST43402ND User’s Manual, Rev. B
For each drive in the middle of the daisy chain, the cable from the preceding
unit connects to one row of pins in (row A or row B), and the cable to the next
unit connects to the other row of pins.
There are two ways to establish a drive as a master (supplying the sync
reference signal to all drives connected for spindle sync).
• Remove the jumper connecting the master/slave pins on connector J4A
(the drives are shipped with the pins disconnected).
• Issue that drive a Mode Select command on the SCSI interface (The jumper
must be connecting the master/slave pins). The spindle sync is controlled
by the RPL bits in page 4, byte 17 of the Mode Select (or Mode Sense)
parameters.
Only one drive in the daisy chain can be established as the master. The master
drive can be located anywhere along the daisy-chain cable as long as both
ends of the cable are terminated.
ST43401N/ND, ST43402ND User’s Manual, Rev. B41
Verification
After installing the drive, follow the sequence outlined below for initial startup.
1. Place the on/standby switch in the on ( l ) position. What follows
depends on the setting of the Start Command option and the Spinup
Delay option jumpers.
• If the Start Command option jumper was connected, the spindle spinup
begins immediately after a Start Unit command is received from the
SCSI bus.
• If the Spinup Delay option jumper and the Start Command option jumper
were both disconnected, the spindle spinup begins immediately.
• If the Spinup Delay option jumper was connected and the Start Com-
mand option jumper was disconnected, the spindle spinup begins after
a sequence delay interval. The length of this interval equals the SCSI
Bus ID number (Target ID) multiplied by 10 seconds.
For example: SCSI bus ID 0 = 0 second delay
SCSI bus ID 15 = 150 second delay
2. Observe that the Ready LED begins flashing when power is applied to the
spindle motor. The Ready LED is one of two green control board LEDs—
see Figure 22.
3. Observe that the Ready LED lights steadily within 30 seconds after the
power is applied to the spindle motor. This indicates that drive motor is up
to speed and that heads are at track 0.
4. Observe that the Heartbeat LED is blinking. This indicates that the
SCSI controller is operating properly. The Heartbeat LED is the other
green control board LED—see Figure 22.
If all of these events occurred, the drive is now ready for online operation. If
any event did not occur, a problem exists in the drive or its installation—refer
to maintenance information in Section 5.
ST43401N/ND, ST43402ND User’s Manual, Rev. B43
Section 3. Operation
This section provides the information and instructions to operate the drive. It
is arranged as follows:
• LED indicators—locates and describes the switches and indicators used for
normal drive operation.
• Operating instructions—describes procedures for operating the drive.
LED indicators
Following initial checkout, the drive normally requires no attention from the
operator. Although power is usually left on, as the operator you should know
where the on/standby switch is located on the power supply. Also, you may
be asked to examine the LED indicators.
Two of the maintenance LEDs are located on the drive’s control board. The
third maintenance LED is located either on the control board or on an optional
bezel (if the bezel is installed). Figure 22 shows the LED indicators on
ST43401N/ND drives, and they are explained in Table 6. Figure 23 shows the
LED indicators on ST43402ND drives; they are explained in Table 7.
44ST43401N/ND, ST43402ND User’s Manual, Rev. B
Socket for Active LED (red)
Heartbeat LED (green)
Active LED
(on optional
bezel)
Ready LED (green)
Control
Board
Figure 22. LEDs on ST43401N/ND drives
ST43401N/ND, ST43402ND User’s Manual, Rev. B45
Table 6. LED functions for ST43401N/ND drives
LED indicatorFunction
Drive control board
Ready LEDThis LED flashes during the power-on sequence until
(green) the discs are up to speed and the heads are loaded.
It is on steady with power-on complete, assuming that
there are no fault conditions.
It flashes during a power-off sequence. This occurs
when the drive receives a Start/Stop Unit command
after it has once been started.
Heartbeat LEDThis LED blinks when the SCSI controller is operating
(green)properly.
If the LED is constantly on or off, it indicates one of two
things:
• The SCSI controller is not functioning properly.
• The SCSI controller is executing diagnostics and
should be ready in a few seconds.
Active LEDThis LED socket is provided for units which do not use
(socket) the optional bezel. When the active LED is inserted
into this socket, it indicates SCSI command activity.
When it is on, the drive is executing a SCSI command.
When it is off, the drive does not have a SCSI
command to execute.
Optional bezel on drive
Active LEDThis LED indicates command activity by the drive.
(color unspecified)
When it is on, the drive is executing a SCSI command.
When it is off, the drive does not have a SCSI
command to execute.
46ST43401N/ND, ST43402ND User’s Manual, Rev. B
Socket for Active LED (red)
Heartbeat LED (green)
Ready LED (green)
Control
Board
Port A Enabled LED (green)
Port B Active LED (red)
Port B Enabled LED (green)
Figure 23. LEDs on ST43402ND drives
Optional
Bezel
ST43401N/ND, ST43402ND User’s Manual, Rev. B47
Table 7. LED functions for ST43402ND drives
LED indicatorFunction
Drive control board
Ready LEDThis LED flashes during the power-on sequence until
(green) the discs are up to speed and the heads are loaded.
It is on steady with power-on complete, assuming that
there are no fault conditions.
It flashes during a power-off sequence. This occurs
when the drive receives a Start/Stop Unit command
after it has once been started.
Heartbeat LEDThis LED blinks when the SCSI controller is operating
(green)properly.
If the LED is constantly on or off, it indicates one of two
things:
• The SCSI controller is not functioning properly.
• The SCSI controller is executing diagnostics and
should be ready in a few seconds.
Active LEDThis LED socket is provided for units which do not use
(socket) the optional bezel. When the active LED is inserted
into this socket, it indicates SCSI command activity.
When it is on, the drive is executing a SCSI command.
When it is off, the drive does not have a SCSI
command to execute.
Optional bezel on drive
Active LEDThis LED indicates command activity by the drive.
(color unspecified)
When it is on, the drive is executing a SCSI command.
When it is off, the drive does not have a SCSI
command to execute.
continued
48ST43401N/ND, ST43402ND User’s Manual, Rev. B
continued from previous page
LED or indicatorFunction
SCSI I/O board
SCSI port A enabledThis LED is on steady when port A is enabled to
(green)receive SCSI commands and to transfer data on
this port.
SCSI port B enabledThis LED is on steady when port B is enabled to
(green)receive SCSI commands and to transfer data on
this port.
SCSI port A activeThis LED is on when port B is actively executing a
(red)SCSI command.
This LED is off when port B does not have a SCSI
command to execute.
Operating instructions
Following initial checkout, the drive normally requires no attention from the
operator. DC power is available to the drive, as the On/Standby switch on the
power supply is normally left in the On (l ) position.
If you wish to verify that the drive has completed its power-on sequence,
access the drive and then check that its Ready LED is on steady and that the
Heartbeat LED is blinking (see Figure 22 for ST43401N/ND drives or Figure
23 for ST43402ND drives).
If the Start Command option was selected (using a circuit board jumper), the
Stop/Start Unit command must be used to start and stop the drive.
If the Start Command option was not selected, once the drive has been
started, the Stop/Start Unit command can be used to stop and later restart the
drive.
ST43401N/ND, ST43402ND User’s Manual, Rev. B49
Section 4. Parts data
This section lists part numbers of options and accessories that can be used
in a drive installation. Because the drive is depot repairable, there are no fieldreplaceable parts. If the drive requires maintenance, refer to the instructions
in Section 5.
Table 8 lists the part numbers for options and accessories for system
installation.
50ST43401N/ND, ST43402ND User’s Manual, Rev. B
Table 8. Options and accessories
Part
numberDescription
12263496 Static ground wrist strap, 6 1/2 to 8-inch wrist
**I/O cables (unshielded)
**External terminators
96752447 Terminator resistor-pak, single-ended
70906701 Terminator resistor-pak, differential
70935801 Terminator adapter cable assembly, differential
75168323 AC power cord set, 100–120V, 60 Hz, 5-15P
75168334 AC power cord set, 208–240V, 60 Hz, 6-15P
75168324 AC power cord set, 208–240V, 50 Hz
89500420 DC power cable, 24 inches (609.6 mm) long
(power supply to drive)
89500422 DC power cable, 6 inches (15.2 cm) long (power supply to drive)
70553701 Bezel, black (with red LED, cable, and double-sticky tape)
70553702 Bezel, black (with green LED, cable, and double-sticky tape)
70703929 Spindle sync cable*, 1.5 feet (0.46 meter) long
70703921 Spindle sync cable*, 3 feet (0.92 meter) long
70703922 Spindle sync cable*, 5 feet (1.52 meter) long
70703923 Spindle sync cable*, 7 feet (2.12 meter) long
70703924 Spindle sync cable*, 10 feet (3.05 meter) long
70703925 Spindle sync cable*, 20 feet (6.10 meter) long
70703926 Spindle sync cable*, 30 feet (9.14 meter) long
70703927 Spindle sync cable*, 40 feet (12.20 meter) long
70703928 Spindle sync cable*, 50 feet (15.24 meter) long
70574221 Spindle sync terminator
97630051 Shunt, two-pin (2 mm)
(used to select options on circuit board jumpers)
70935801 Adapter cable assembly
* A custom cable may be needed for spindle sync connection between a drive
and an external source.
** See the reference manual (publication 83327730) for part numbers of
terminators, complete I/O cables, and connectors and cabling needed to
create custom I/O cables.
ST43401N/ND, ST43402ND User’s Manual, Rev. B51
Section 5. Maintenance
This section contains the following maintenance information:
• Observing maintenance precautions
• Arranging for depot repair
• Removing and replacing a drive
• Packing a drive for shipment
Observing maintenance precautions
Because the drive is depot repairable, there are no field-replaceable parts.
Before beginning any maintenance activities, observe the following precautions:
• Follow the precautions listed under “Electrostatic discharge protection” in
the preface.
• Do not remove any circuit boards from the drive chassis. Return the entire
drive for depot repair if any circuit board is defective. Removal of circuit
boards by personnel not performing depot repair will damage components
and may void the warranty.
• Do not remove the head and disc assembly (HDA) from the drive chassis.
Return the entire drive for depot repair if the HDA is defective.
• Do not attempt to disassemble the HDA. It is not field repairable. If the sealed
HDA is opened by personnel not performing depot repair, this will damage
components and void the warranty.
• Use forced-air ventilation when bench-testing the drive to ensure proper
cooling of drive components.
• Do not handle the drive while powered up, due to the gyroscopic motion
produced by discs that have not completed spinning down.
• Do not connect or disconnect I/O cables while power is applied to the drive
or other SCSI devices. If the SCSI bus is active, this will cause errors.
• Do not connect or disconnect the DC power cable while the power supply
is energized.
52ST43401N/ND, ST43402ND User’s Manual, Rev. B
Arranging for depot repair
Before returning any units to Seagate, it is necessary to obtain a returned
material authorization (RMA) number. To get the number, you will need to
know the part number and serial number of the unit. These numbers appear
on a label located on the side of the HDA. Then contact:
Seagate Technology, Inc.
Customer Services
Phone: 1-800-468-3472
Removing and replacing a drive
Caution. When servicing the drive, observe all precautions listed under
“Electrostatic discharge protection” in the preface. Failure to observe these precautions can result in serious damage to electronic
assemblies.
Warning. Be sure that the drive has completed spinning down before remov-
ing it from its mounting. You may be physically harmed by the
gyroscopic motion produced by discs which have not completed
spinning down.
To remove a drive for maintenance, perform the following steps:
1. Remove power from the drive by setting the On/Standby switch on the
power supply to the Standby position.
2. Disconnect the AC power cable from site power.
3. Disconnect the I/O cable and spindle sync cables (if used) from the drive.
4. Disconnect the DC power cable from the DC power connector on the drive.
5. Remove the mounting screws that secure the drive chassis to the cabinet.
7. Carefully lift the drive from its mounting and move it to the desired location.
To install a replacement drive, follow the procedures in Section 2.
Packing a drive for shipment
If it is necessary to ship the drive, repack the drive with the original packing
materials (saved during installation). Comply with the packing instructions to
ensure that the drive will be undamaged in shipment.
Seagate Technology, Inc.
920 Disc Drive, Scotts Valley, CA 95066-4544, USA
Publication Number: 83327720, Rev. B, Printed in USA
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.