Seagate ST43401N-ND, ST43402ND User Manual

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Elite Disc Drive
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ST43401N/ND
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ST43402ND
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User ’s Manual
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Contents
Preface ................................................................................................... iii
Electrostatic discharge protection....................................................... iii
Important safety information and precautions..................................... iv
Wichtige Sicherheitshinweise ......................................................... vi
Technical support services ............................................................. ix
Section 1. General description............................................................... 1
Section 2. Installation............................................................................. 7
Abschnitt 2. Installation................................................................... 7
Section 3. Operation.............................................................................. 43
Section 4. Parts data ............................................................................. 49
Section 5. Maintenance ......................................................................... 51
© 1994 Seagate Technology, Inc. All rights reserved Publication number: 83327720, Rev. B December 1994
Seagate®, Seagate Technology®, and the Seagate logo are registered trademarks of Seagate Technology, Inc. Elite™, SeaFAX™, SeaFONE™, SeaTDD™, and SeaBOARD™ are trademarks of Seagate Technology, Inc. Other product names are registered trademarks or trademarks of their owners.
Seagate reserves the right to change, without notice, product offerings or specifications. No part of this publication may be reproduced in any form without written permission from Seagate Technology, Inc.
ST43401N/ND, ST43402ND User’s Manual, Rev. B iii
Preface
This manual contains information for users of Seagate® ST43401N/ND and ST43402ND Elite™ disc drives. It provides instructions to all personnel who operate the drive and to customer engineers who install and check out the drive. Additional information is available in the reference manual (publication
83327730).
Electrostatic discharge protection
Caution. Removal of circuit boards by personnel not performing depot repair
will damage components and may void the warranty.
All drive electronic assemblies are sensitive to static electricity due to the electrostatically sensitive devices used within the drive circuitry. Although some devices such as metal-oxide semiconductors are extremely sensitive, all semiconductors, as well as some resistors and capacitors, may be damaged or degraded by exposure to static electricity.
Electrostatic damage to electronic devices may be caused by the direct discharge of a charged conductor, or by exposure to the static fields surround­ing charged objects. To avoid damaging drive electronic assemblies, service personnel must observe the following precautions when servicing the drive:
• Ground yourself to the drive whenever the drive electronics are or will be exposed. Connect yourself to ground with a wrist strap (Seagate part number 12263496). Connection may be made to any grounded metal assembly. As a general rule, remember that you and the drive electronics must all be grounded to avoid potentially damaging static discharges.
• Turn off power before removing or installing the DC power cable.
• Do not remove any circuit boards from the drive.
• Never use an ohmmeter on any circuit boards.
iv ST43401N/ND, ST43402ND User’s Manual, Rev. B
Important safety information and precautions
Caution. Use forced-air ventilation when bench-testing the drive to ensure
proper cooling of drive components.
Use proper safety and repair techniques for safe, reliable operation of this unit. Service should be done only by qualified persons. We recommend the procedures in this manual as effective ways of servicing the unit. Some procedures require the use of special tools. For proper maintenance and safety, you must use these tools as recommended.
The procedures in this manual and labels on the unit contain warnings and cautions that must be carefully read and followed to minimize or eliminate the risk of personal injury. The warnings point out conditions or practices that may endanger you or others. The cautions point out conditions or practices that may damage the unit, possibly making it unsafe for use.
You must also understand that these warnings and cautions are not exhaus­tive. We cannot possibly know, evaluate, and advise you of all the ways in which maintenance might be performed or the possible risk of each technique. Consequently, we have not completed any such broad evaluation. If you use a non-approved procedure or tool, first ensure that the method you choose will not risk either your safety or unit performance.
Always observe the following warnings and precautions:
• Perform all maintenance by following the procedures in this manual.
• Follow all cautions and warnings in the procedures.
• Use sound safety practices when operating or repairing the unit.
• Use caution when troubleshooting a unit that has voltages present. Remove power from the unit before servicing it.
• Wear safety shoes when removing or replacing heavy parts.
• Ensure that the internal temperature of the rack or cabinet will not exceed the limits defined for the drive when the drive is mounted in an equipment rack or cabinet. When units are stacked vertically, pay special attention to the top where temperatures are usually highest.
• Follow the precautions listed under “Electrostatic discharge protection.”
ST43401N/ND and ST43402ND User’s Manual, Rev. B v
• Do not remove any circuit boards from the drive chassis. Return the entire drive for depot repair if any circuit board is defective. Removal of circuit boards by personnel not performing depot repair will damage components and may void the warranty.
• Do not remove the head and disc assembly (HDA) from the drive chassis. Return the entire drive for depot repair if the HDA is defective.
• Do not attempt to disassemble the HDA. It is not field repairable. If the sealed HDA is opened by personnel not performing depot repair, this will damage components and void the warranty.
• As a component, this drive is designed to be installed and operated in accordance with UL1950, IEC950, EN60950, CSA C22.2 950, and VDE0805.
• Ensure that the power supply meets the specifications in this manual and is designed to be used in accordance with UL1950, IEC950, EN60950, CSA C22.2 950, and VDE0805.
Seagate takes all reasonable steps to ensure that its products are certifiable to currently accepted standards. Typical applications of these disc drives include customer packaging and subsystem design. Safety agencies condi­tionally certify component assemblies, such as the Elite disc drive, based on their final acceptability in the end-use product. The subsystem designers are responsible for meeting these conditions of acceptability in obtaining safety/ regulatory agency compliance in their end-use products and in certifying where required by law. A necessary part of meeting safety requirements is the provision for overcurrent protection on drive SELV supply voltages.
This unit is a component part and as such is not meant to comply with FCC or similar national requirements as a stand-alone unit. Engineering radiated and conducted emissions test results are available through the Seagate Safety Department to assist the subsystem designer.
vi ST43401N/ND, ST43402ND User’s Manual, Rev. B
Wichtige Sicherheitshinweise
Vorsicht. Beim Testen des Laufwerks auf dem Prüftisch ist Fremdbelüftung
vorzusehen, um eine ausreichende Kühlung der Laufwerkkomponenten sicherzustellen.
Verwenden Sie geeignete Sicherheits- und Reparaturverfahren, um den sicheren, zuverlässigen Betrieb dieser Einheit zu gewährleisten. Reparaturen dürfen nur von qualifiziertem Fachpersonal vorgenommen werden. Wir empfehlen die Verfahren in diesem Handbuch als effektive Methoden zur Wartung und Reparatur der Einheit. Einige Verfahren erfordern Spezialwerkzeuge; diese müssen zur sachgemäßen Ausführung der Wartungsarbeiten und aus Sicherheitsgründen den Empfehlungen entsprechend verwendet werden.
Die Verfahren in diesem Handbuch und die Aufkleber auf dem Gerät enthalten Warn- und Vorsichtshinweise. Diese Hinweise sind sorgfältig durchzulesen und zu beachten, um das Risiko von Verletzungen auf ein Mindestmaß zu beschränken oder ganz zu vermeiden. Die Warnhinweise machen auf Situationen oder Praktiken aufmerksam, die Sie oder andere gefährden könnten. Die Vorsichtshinweise machen auf Situationen oder Praktiken aufmerksam, die die Einheit beschädigen können, so daß deren Gebrauch mit Risiko behaftet ist.
Die Warn- und Vorsichtshinweise sind nicht allumfassend! Es ist uns einfach nicht möglich, alle Wartungsmethoden oder die eventuellen Risiken jeder Methode zu kennen, zu beurteilen und Sie entsprechend zu beraten. Aus diesem Grund haben wir auf eine derartige umfassende Beurteilung verzichtet. Falls Sie ein hier nicht beschriebenes Verfahren oder Werkzeug verwenden, stellen Sie zuerst sicher, daß das gewählte Verfahren weder Ihre persönliche Sicherheit noch die Leistung der Einheit gefährdet.
Beachten Sie in jedem Fall die folgenden Warn- und Vorsichtshinweise:
• Führen Sie alle Wartungsarbeiten entsprechend den Anweisungen in diesem Handbuch aus.
• Beachten Sie alle Warn- und Vorsichtshinweise in diesem Handbuch.
• Treffen Sie beim Betrieb oder bei der Reparatur der Einheit angemessene Sicherheitsvorkehrungen.
• Wenn eine Einheit unter Spannung steht, gehen Sie bei der Fehlerdiagnose besonders vorsichtig vor. Schalten Sie die Einheit aus, bevor Sie mit den Reparaturarbeiten beginnen.
ST43401N/ND, ST43402ND User’s Manual, Rev. B vii
• Tragen Sie Sicherheitsschuhe, wenn Sie schwere Teile aus- bzw. einbauen.
• Wenn das Laufwerk in einem Einbaugestell oder Gehäuse montiert ist, sorgen Sie dafür, daß die Temperatur im Inneren des Gestells oder Gehäuses die für das Laufwerk vorgegebenen Grenzwerte nicht übersteigt. Wenn Einheiten vertikal gestapelt werden, achten Sie besonders auf den oberen Stapelbereich, da dort die Temperatur gewöhnlich am höchsten ist.
• Befolgen Sie die oben unter “Electrostatic Discharge Protection” angegebenen Sicherheitsmaßnahmen.
• Nehmen Sie keine Platinen aus dem Laufwerkgehäuse. Wenn eine Platine defekt ist, muß das gesamte Laufwerk zur Reparatur eingeschickt werden. Die Herausnahme von Platinen durch andere Personen als die für die werkseitige Reparatur zuständigen kann zu einer Beschädigung der Komponenten und Erlöschen des Garantieanspruchs führen.
• Die vormontierte Kopf- und Festplatteneinheit (HDA) nicht aus dem Laufwerkgehäuse nehmen! Falls die HDA beschädigt ist, schicken Sie das gesamte Laufwerk zur Reparatur ein.
• Die HDA ist nicht vor Ort reparierbar und darf nicht auseinandergenommen werden! Öffnen der versiegelten HDA durch andere Personen als die für die werkseitige Reparatur zuständigen hat eine Beschädigung der Komponenten und Erlöschen des Garantieanspruchs zur Folge.
• Als Teilkomponente ist dieses Laufwerk für die Installation und den Betrieb in Übereinstimmung mit UL 1950, IEC950, EN60950, CSA C22.2 950 und VDE0805 vorgesehen.
• Achten Sie darauf, daß Ihr Netzteil den technischen Daten in diesem Handbuch entspricht und für den Betrieb in Übereinstimmung mit UL 1950, IEC950, EN 60950, CSA C22.2 950 und VD0805 vorgesehen ist.
Seagate ist ständig bemüht, die Zulassungsfähigkeit von Seagate-Produkten im Rahmen der gegenwärtig geltenden Standards zu gewährleisten. Zu den typischen Anwendungen dieser Festplattenwerke zählen Systemeinbau durch den Kunden und die Konstruktion von Untersystemen. Sicherheitsbehörden gewähren eine bedingte Zulassung für Komponenten wie das Elite­Festplattenlaufwerk vorbehaltlich der endgültigen Zulasssung im Endprodukt. Designer von Untersystemen sind dafür verantwortlich, die Voraussetzungen für die Einhaltung sicherheits- oder aufsichtsbehördlicher Vorschriften in ihren Endprodukten und - falls gesetzlich vorgeschrieben - für die Zulassung zu schaffen. Eine Grundvoraussetzung zur Einhaltung der Sicherheitsanforderungen ist die Bereitstellung eines Überlastschutzes auf den SELV-Versorgungsspannungen des Laufwerks.
viii ST43401N/ND, ST43402ND User’s Manual, Rev. B
Dieses Gerät ist eine Baugruppe und unterliegt als solche nicht den Anforderungen der FCC oder ähnlicher nationaler Behörden für eigenständige. Technische Testergebnisse zu Frequenz- und Elektrizitätsemissionen sind für Designer von Untersystemen auf Anfrage von der Seagate­Sicherheitsabteilung erhältlich.
ST43401N/ND, ST43402ND User’s Manual, Rev. B ix
Technical support services
Seagate Technology provides technical support literature and diagnostic utilities to authorized distributors. Please contact your dealer for technical support and installation troubleshooting. Product technical support is avail­able for all Seagate products by calling the SeaFAX™, SeaFONE™, SeaTDD™, or SeaBOARD™ services. These are toll calls if you dial from outside of the number’s local dialing area.
SeaFAX: USA (408) 438-2620; England 44-62-847-7080
Use a touch-tone telephone to access Seagate’s automated FAX system and select technical support information by return FAX. This service is available 24 hours a day, 7 days a week.
SeaFONE: (408) 438-8222
Technical support specialists are av ailable between 8:00 A.M. and 5:00 P.M. PST, Monday through Friday. Recorded technical information for selected Seagate products is accessible 24 hours a day, 7 days a week.
SeaTDD: (408) 438-5382
TDD is a telecommunication device for the deaf where two people can communicate using a keyboard connected to the phone line. A TDD device is required to access this service, which is available from 8:00 A.M. to 5:00 P.M. PST, Monday through Friday.
SeaBOARD:
The Seagate Technical Support Bulletin Board System (BBS) is available 24 hours a day, 7 days a week. A modem is required to access this service. The communications software must be set for 8 data bits, no parity, and 1 stop bit (8N1). All BBS numbers operate at 9600 baud max. With this service you can access:
• Specifications and jumper configurations for Seagate products
• Reprints of Seagate documentation
• A directory of information and helpful utilities that you can download to your
own computer
x ST43401N/ND, ST43402ND User’s Manual, Rev. B
Telephone
Location number
USA, Mexico, Latin America (408) 438-8771 England 44-62-847-8011 Germany 49-89-140-9331 Singapore 65-292-6973 Australia 61-2-756-2359 Canada (416) 856-5581 France 33-1-40-67-1034 Korea 82-2-556-7294
ST43401N/ND, ST43402ND User’s Manual, Rev. B 1
Section 1. General description
Seagate ST43401N/ND and ST43402ND Elite 3 disc drives are high speed, random access digital data storage devices. They communicate with an initiator using the fast and wide (16-bit) Small Computer System Interface (SCSI-2). The ST43401N/ND disc drive is shown in Figure 1, and the ST43402ND (dual port) disc drive is shown in Figure 2. Specifications for these drives are listed in Table 1 following the figures.
The drive is a component for installation in an enclosure designed for the drive. The enclosure design must ensure adequate cooling for the drive, and it must address the requirements for grounding and for shielding of emissions. The reference manual (publication 83327730) presents guidelines for a properly designed enclosure.
Option Jumpers and
Spindle Sync
Connector
Option
Jumpers
Option
Jumpers
Pin 1
I/O
Connector
Head and Disc
Assembly (HDA)
DC Power Connector
Figure 1. ST43401N/ND disc drives
Control
Board
Option
Jumpers
Power
Board
Optional
Bezel
Chassis
2 ST43401N/ND, ST43402ND User’s Manual, Rev. B
Control
Board
Spindle Sync
Remote Operator
Panel Connector
Port B
I/O Connector
Port B
Terminator
Power
Terminator
Figure 2. The ST43402ND disc drive
Connector
Option
Jumpers
Port A Power
I/O Board
Power
I/O
Board
DC Power
Pin 1
Connector
Port A
I/O Connector
Option
Jumpers
Power
Board
Head and Disc
Assembly (HDA)
Optional
Bezel
Chassis
ST43401N/ND, ST43402ND User’s Manual, Rev. B 3
Table 1. Drive specifications Characteristics Conditions Specifications
Size Dimensions See “Space requirements”
in Section 2
Weight (drive only) 3.6 kg (8.0 lb) Interface Fast and wide (16-bit) SCSI-2 Recording Total capacity (unformatted) 3,554,871,600 bytes
Bytes per track (unformatted)
Inner track 49,000 bytes Outer track 72,800 bytes
Formatted capacity*
(256-byte sectors) 2,536,189,440 bytes (512-byte sectors) 2,912,484,864 bytes
(1,024-byte sectors) 3,142,281,216 bytes Number of discs 11 Recording heads 21 Servo heads 1 Physical heads per surface 1 Cylinders per head/disc assy 2,738 Cylinders available to user 2,735 Spare cylinders 1 (default/programmable) System cylinders 1 Diagnostic cylinders 1 Spare sectors per cylinder 9 (default/programmable) Modulation RLL 1,7 code
* Excluding spare sectors, spare cylinders, diagnostic cylinders, and
system cylinders.
continued
4 ST43401N/ND, ST43402ND User’s Manual, Rev. B
continued from previous page
Characteristics Conditions Specifications
SCSI transfer rate, burst 20.0 Mbytes/sec max Seek time (time required Typical full 23.5 msec
to move heads to a different Typical average 11.5 msec track address—excluding Typical one-track 1.7 msec SCSI I/O overhead)
Typical access times Write Read
msec msec
Single track seek 1.7 0.9 Average seek 11.5 10.5 Maximum seek 23.5 22.5
Latency (time required Average 5.55 msec to reach a particular (disc rotation track address after head at 5,400 RPM) positioning is complete)
Maximum 11.17 msec (disc rotation
at 5,373 RPM) Start time** 30 sec max Stop time 30 sec max
** Following the power sequence delay, once DC power is applied and
start conditions are present.
ST43401N/ND, ST43402ND User’s Manual, Rev. B 5
The drive contains all the circuits and mechanical devices necessary to record data on and recover it from its discs. The drive requires DC voltage inputs from an external power supply, which you must supply. The DC power cable is available as an accessory.
The ST43401N/ND drives consist of a head and disc assembly (HDA) with two circuit boards, and the ST43402ND drive consists of an HDA and three circuit boards. Each drive’s HDA and circuit boards are mounted on a common chassis. The circuit boards contain the electronics required for drive opera­tion. The HDA is a sealed unit containing the electromechanical components used for data retrieval and storage . These components include the discs, spindle, drive motor, actuator, heads, and preamplifiers.
The eleven discs provide the recording medium for the drive. These discs are mounted on a spindle, and the spindle is coupled directly to the drive motor. The drive motor rotates the discs at 5,400 RPM and produces a circulation of air within the sealed HDA.
The built-in SCSI controller directs all drive functions, receives commands from the initiator (host computer), interprets them, and then transfers the necessary commands to the drive. The controller therefore allows the initiator to start an operation and then disconnect to service another device. Refer to the reference manual for a description of interface functions.
All drive operations are related to data recovery and storage (normally referred to as reading and writing). The actual reading and writing is performed by heads that are positioned over the rotating discs’ recording surfaces. There is one head for each data surface. The heads are positioned in such a way that data is written in concentric tracks around the disc surfaces (see Figure 3).
Before any read or write operation can be performed, the controller must instruct the drive to position the heads over the desired cylinder (called seeking) and use the head located over the surface (head selection) where the operation is to be performed.
The heads are mounted on the actuator, and the actuator moves the heads over the rotating discs. There are 22 heads—a servo head to sense actuator positioning, and 21 data heads used for data transfers to and from the discs. The actuator has a voice coil that moves in a permanent magnetic field in response to signals from the servo positioning circuitry. The voice coil moves the heads in an arc across the rotating discs.
6 ST43401N/ND, ST43402ND User’s Manual, Rev. B
When the drive is not powered on, the heads rest on the disc surface in a preassigned landing zone beyond the data zone. The actuator automatically latches in this position at shutdown for moving or shipping protection. When the drive is activated to bring the discs up to speed, the heads fly on a cushion of air close to the disc surface.
After arriving at the data track and selecting a head, the controller locates the portion of the track where the data is to be read or written. This is called track orientation. Signals from the drive indicate the beginning of each track. The controller uses these signals to determine the position of the head on the track.
When the head is above the desired track location, the controller commands the drive to actually read or write the data. During a read operation, the drive retrieves data from the discs, processes it, and transmits it to the controller. During a write operation, the drive receives data from the controller, processes it, and stores it on the discs.
The drive can recognize certain errors that may occur during its operation. When an error is detected, it is indicated to the initiator by the SCSI controller.
Unit
Selection
Logic
SCSI
Initiator
Controller
I/0 Lines
Read/Write
Logic
Seek Logic
Track
Orientation
Logic
Error
Detection
Logic
Figure 3. Drive functional block diagram
Data recorded in concentric tracks
Head
Selection
Logic
Heads
Discs
Power Supply
ST43401N/ND, ST43402ND User’s Manual, Rev. B 7
Section 2. Installation/Abschnitt 2. Installation
The information contained in this section describes installation and initial checkout of the drive.
Site requirements
The site requirements considered are environment, airflow, space, power, grounding, and interface.
Voraussetzungen am Aufstellungsort
Zu den Voraussetzungen am Aufstellungsort gehören Umgebung, Luftfluß, Raum, Strombedingungen, Erdung und Schnittstelle.
Environmental requirements
All environmental requirements for the drive are listed in Table 2.
Umgebungsbedingungen
Alle Umgebungbedingungen für das Laufwerk sind in der nachstehenden Tabelle 2 aufgelistet.
8 ST43401N/ND, ST43402ND User’s Manual, Rev. B
Table 2. Environmental requirements Conditions Specifications
Operating environment
Temperature Range of 5°C to 50°C (41°F to 122°F) with a
maximum change of 20°C (36°F) per hour
Humidity Range of 5% to 95% relative
A maximum wet bulb temperature of 26°C (79°F)
Barometric pressure
Non-operating environment (unpacked)
Temperature Range of 40°C to 60°C (40°F to 140°F) with a
Humidity Range of 5% to 95% relative
Barometric pressure
Transit and storage environment (packed)
Temperature Range of
Humidity Range of 5% to 95% relative Barometric pressure
305 m to 3,048 m (1,000 ft to 10,000 ft)
104 kPa to 69 kPa (30 in Hg to 20 in Hg)
maximum change of 20°C (36°F) per hour
A maximum wet bulb temperature of 26°C (79°F)
305 m to 12,192 m (1,000 ft to 40,000 ft)
104 kPa to 19 kPa (30 in Hg to 6 in Hg)
40°C to 60°C (40°F to 140°F) with a
maximum change of 20°C (36°F) per hour
305 m to 12,192 m (1,000 ft to 40,000 ft)
104 kPa to 19 kPa (30 in Hg to 6 in Hg)
ST43401N/ND, ST43402ND User’s Manual, Rev. B 9
Tabelle 2. Umgebungsbedingungen des Laufwerkes Bedingungen Technische Daten
Betriebsumgebung
Temperatur 5°C bis 50°C mit einer maximalen
Schwankung von 20°C pro Stunde
Relative Luftfeuchtigkeit 5% bis 95%
Maximale Naßthermometertemperatur von 26°C
Luftdruck
305 m bis 3.048 m; 104 kPa bis 69 kPa
Umgebungsbedingungen bei Nichtbetrieb (unverpackt)
Temperatur
40°C bis 60°C mit einer maximalen
Schwankung von 20°C pro Stunde
Relative Luftfeuchtigkeit 5% bis 95%
Maximale Naßthermometertemperatur von 26°C
Luftdruck
305 m bis 12.192 m; 104 kPa bis 19 kPa
Lager-/Transportbedingungen (verpackt)
Temperatur 40°C bis 60°C mit einer maximalen
Schwankung von 20°C pro Stunde Relative Luftfeuchtigkeit 5% bis 95% Luftdruck
305 m bis 12.192 m; 104 kPa bis 19 kPa
10 ST43401N/ND, ST43402ND User’s Manual, Rev. B
Air-flow requirements
The enclosure design must ensure adequate cooling for the drive. Note that the fan in the power supply cools only the power supply’s internal parts.
The drive’s product specification (document 64403603) describes how to evaluate the air-flow design. The evaluation consists of ensuring that the case temperatures of certain critical components remain within acceptable limits during drive operation.
We recommend orienting the drive or directing the air flow in a way that creates the least amount of air-flow resistance while providing air flow above the circuit boards and around the head and disc assembly (HDA). Also, choose the shortest possible path between the air inlet and exit. This minimizes the distance traveled by air that is heated by the drive and by other nearby heat sources.
Figure 4 shows two design approaches with one or more fans used to generate airflow. The air-flow patterns can be created by the fans either pushing or drawing air. The overall flow pattern can be directed from front to back, back to front, or side to side.
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