Seagate ST360021A, ST380021A, ST340016A, ST320011A User Manual

Barracuda® ATA IV Family Installation Guide

ST380021A, ST360021A, ST340016A, ST320011A

Publication number: 100129216, Re v . A

The Easiest Way to Install Your Drive

DiscWizard is Seagate’s exclusive Windows program that is included with your drive for easy drive installation. You can use this software if you have a bootable hard drive in your computer and are running Windows 98 or Windows 95. www.seagate.com

Run DiscWizard

before

Download the software from our Web site at

installing your drive for customized step-by-step

Windows Me,

instructions for your system.

To run DiscWizard:

Download the software from www.seagate.com, and follow the online instructions to complete the installation. If you cannot run DiscWizard, follow the instructions on this installation sheet to install and configure your drive.

What You Need

• A Phillips screwdriver and four 6-32 UNC drive mounting screws

• A standard 40-pin ATA interface cable,

Ultra ATA 100 (max length: 18 inches)

an 80-conductor cable to run

• An unused drive power cable for your new drive

• A version of Windows with FAT32 file system for drives over 32 Gbytes

Ultra ATA/100 Requirements

The drive can be configured to support a default maximum transfer rate. This drive can support transfer rates up to 100 Mbytes per second (UDMA 5) in Ultra ATA/100 mode. Using a software utility, you can set the default transfer rate to the best capability of your system. For your drive to run in this mode, you need the following:

• A computer that supports UDMA mode 5

• A 40-pin 80-conductor cable (available from your dealer)

• A software utility to confirm and activate Ultra ATA/100. Seagate

a utility called UATA100.exe. You can download the latest version from our Web site at

www.seagate.com.

provides

• Windows Me or Windows 98 operating system: either supports Ultra

ATA\100.

Handling Precautions

Disc drives are extremely fragile. Keep the drive in the protective SeaShell container until you are

ready to install it. This minimizes handling damage. The drive has a protective cover called SeaShield

this permanent cover—it protects the drive from electrostatic discharge (ESD) and minor impact damage.

Protect your drive from static discharge by wearing a grounded wrist strap throughout the installation process.

Always handle the drive by the edges or frame. Do not apply pressure or attach labels to the circuit board or the

top of the drive.

Setting the Jumpers

Options jumper block

*Master or single drive Drive is slave

Master with non ATAcompatible slave

*Cable select Limit drive capacity

>32 Gbytes = 32 Gbytes <32 Gbytes = 2.1 Gbytes

1753

684

Circuit Board

Do not

drop or jar the drive.

. Do not remove

Refer to the jumper settings on your drive label to configure the drive for your system. Jumper settings also can be accessed online from our Web site at www.seagate.com.

*Drives may be shipped with either configuration as default.

• Master or single drive: To configure the drive as a master or a single

drive, set the jumper on pins 7 and 8.

• Drive is slave: To configure the drive as a slave, or second drive on

the cable, remove all the jumpers.

• Master with non ATA-compatible slave: Use this setting if the slave

drive is not recognized. Configure the master drive with a jumper set on pins 5 and 6 and pins 7 and 8 to enable this option.

• Cable select option: Cable Select jumpers use the cable to determine

master or slave. To enable cable select, set a jumper on pins 5 and 6. If using two drives, jumpers for both drives should be set on pins 5 and 6.

• Alternate capacity jumper: Drives with a 40-Gbyte capacity and

greater are limited to 32 Gbytes. This jumper is used to provide a solution to specific legacy BIOS problems. When using the alternate capacity jumper, Disk Manager software is required to achieve the drive’s full capacity.

Attaching Cables and Mounting the Drive

1. Attach one end of the drive interface cable to the interface connector on your computer’s motherboard connector locations).

Caution. Align pin 1 on the motherboard connector with pin 1 on

your drive connector. Pin 1 is marked by a stripe on one side of the cable.

2. Attach the interface connector and the power connector to the drive.

Note. You can mount the drive in any orientation. Usually it is mounted

with the circuit board down.

3. Secure the drive in the computer using four 6-32 UNC mounting screws in either the side-mounting or bottom-mounting holes. Insert the screws no more than 0.20 inch (5.08 mm) into the bottom-mounting holes and no more than 0.14 inch (3.55 mm) into the side-mounting holes.

Master

Slave

Caution. Do not overtighten the screws or use metric screws. This

Pin 1

may damage the drive.

Interface connector

Configuring the BIOS

For your computer to recognize your new drive, configure your computer’s BIOS as follows:

1. Run the system setup program.

2. Enable LBA mode and UDMA mode, if available.

3. Select the auto-detect option. If necessar y, refer to the drive param

eters on your drive label to configure the drive for your system. BIOS settings can also be accessed at capacity of the drive, use LBA mode or use Disk Manager.

4. Save and exit the system setup program.

Drive Model Formatted Gbytes Total Sectors*

ST380021A 80.0 156,301,488 ST360021A 60.0 117,231,408 ST340016A 40.0 78,165,360 ST320011A 20.0 39,102,336

*One sector equals 512 bytes.

(see your computer manual for

Note. When configuring two ATA devices on

the same cable, both must use Cable Select or both must use Master/Slave jumper settings. If using a standard 40-pin cable, the master and slave

Computer

Motherboard

drives can be placed in any position. If using a 40-pin 80-conductor cable, attach the blue connector to the motherboard, the black connector to the master drive and the grey connector to the slave.

Power connector

Pin 1

www.seagate.com. To access the full

BIOS Settings

Preparing the Drive with Disk Manager or DiscWizard

Installing a Single Drive

If you are installing a single drive, we recommend using Disk Manager to automatically partition and format your drive. Disk Manager software is available at

www.seagate.com. During the download, the Diskette

Creator creates a bootable diskette. To r un Disk Manager:

1. Insert your bootable Disk Manager diskette and follow the instructions. Disk Manager will guide you through the installation process.

2. Boot your computer from the Windows Me, Windows 98 or Windows 95 startup diskette with the Windows CD loaded. At the prompt, type

setup.

Installing a Slave Drive

If you are installing a second drive, or slave, to your system, use the DiscWizard software available at

do not

Note. If you

want to install your drive using either DiscWizard or Disk Manager, see “Standard Microsoft Installation” below to partition and format your drive.

www.seagate.com.

Standard Microsoft Installation

Caution. Partitioning or formatting a drive erases all data on it.

Seagate assumes no liability if you erase your data.

Drive Partitioning

Partitioning divides the drive into sections or partitions that function as separate logical drives (labeled C,D,E, etc.). To partition your new drive:

1. Insert a bootable startup diskette and restart your computer.

2. Run fdisk and create a primary DOS partition.

active

3. Mark the partition as

to make the partition bootable.

Drive Formatting

Caution. Use the correct drive letters to prevent formatting a drive

that already contains data.

1. At the A: prompt, type format

: where

is the letter of your first new

partition. Repeat the format process for all new partitions.

2. Proceed to “Loading the Operating System” below.

Loading the Operating System

Note. The operating system needs to be installed on the master drive

only. It is not required when adding a second drive.

1. Boot your computer from your Windows Me, Windows 98 or Windows 95 startup diskette with the Windows CD loaded.

2. At the prompt, type setup and continue with the Windows setup.

Troubleshooting

If your drive is not working properly, follow these troubleshooting steps.

1. Does the drive spin up? A spinning drive produces a faint whine and clicking noise that begins when power is applied. If your drive does not spin, check that the power connector and interface cable are securely attached and the jumpers are installed correctly.

2. Does the computer recognize the drive? Verify that the drive is enabled in the system CMOS or setup program. If not, select the autodetect option and enable it. If your drive has a problem, it may not be recognized by the system.

3. Does FDISK detect the drive? Run the FDISK program located on your Windows startup diskette. Type fdisk/status to verify that your hard drive is present.

4. Does Scandisk find the drive defect-free? Scandisk is a utility located on your Windows startup diskette that scans the drive for defects. If defects are detected, this may be an indication of a problem.

5. Why won’t the drive format to full capacity? Verify that your BIOS has autodetect and LBA mode enabled. Otherwise you may need to use Disk Manager to achieve the full capacity of your drive. Download the latest version from

6. The computer hangs on startup. Verify that your system is ATA/100 compatible with the UDMA mode setting. Some legacy BIOS

hangs

cause

on startup or other problems if not ATA/100 compatible.

www.seagate.com or find it on your CD.

For more information, see the earlier section on the Ultra ATA/100 requirements. In addition, some legacy BIOS may cause a hang due to the large drive capacity. Consider using the alternate capacity jumper if it is available on your drive model.

Use the alternate capacity jumper if your computer does not support higher capacity drives. The jumper limits drives with capacities 40Gbytes and greater to 32 Gbytes.

Note. If these steps do not solve the problem, contact your dealer or visit

http://seatools.seagate.com to download SeaTools disc diagnostics software and more troubleshooting advice.

Seagate Support Services

Internet

For online information about Seagate products, visit www.seagate.com or e-mail your disc questions to: DiscSupport@Seagate.com.

Technical Support

If you need further help installing your drive, first consult your dealer. Dealers are familiar with their unique system configurations and can help you with system conflicts and other technical issues. If you need additional help, you can talk to a Seagate technical support specialist. Before calling, note your system configuration and drive model number.

Africa +31-20-316-7222 Norway 800-113 91 Australia 1800-14-7201 Poland 00 800-311 12 38 Austria 0 800-20 12 90 Spain 900-98 31 24 Belgium 0 800-74 876 Sweden 0 207 90 073 Denmark 80 88 12 66 Switzerland 0 800-83 84 11 Franc e 0 800-90 90 52 Singapore 800-1101-150 Germany 0 800-182 6831 Taiwa n +886-2-2514-2237 Hong Kong 800-90-0474 Thailand 001-800-11-0032165 Indonesia 001-803-1-003-2165 Turkey 00 800-31 92 91 40 Ireland 1 800-55 21 22 United Kingdom 0 800-783 5177 Italy 800-790695 USA/Canada/ 1-800-SEAGATE Malaysia 1-800-80-2335 Latin America +1-405-936-1234 Middle East +31-20-316-7222 Other European Netherlands 0 800-732 4283 Countries +31-20-316-7222 New Zealand 0800-443988

Warranty To determine the warranty status of your Seagate disc drive, contact your place of purchase or visit our Web site at

RMA (Return Merchandise Authorization) Run SeaTools to diagnose your drive before requesting a return authorization. In addition, please verify that your drive is defective by following the troubleshooting checklist in this guide. Seagate offers comprehensive customer support for all Seagate drives worldwide. Seagate customer service centers are the only facilities authorized to service Seagate drives. Drive return procedures vary depending on geographical location and are subject to current International T rade Regulations.

Shipping Y our Drive Caution. Back up the data on your drive before shipping it. Seagate assumes no

responsibility for data lost during shipping or drive repair. Shipping a drive in an unapproved container voids the warranty. Pack the drive with foam rubber only. Do not use peanuts, bubble wrap or newspapers.

Keep your original box and packing materials for storing or shipping your drive. To preserve the warranty status of your drive, any product returned to Seagate must be properly packaged in the original box or a Seagate-approved container to prevent physical and electrical damage while in transit.

Electromagnetic Compliance for the European Union This model complies with the European Union requirements of the Electromagnetic Compatibility Directive 89/336/ EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and Directive 93/68/EEC of 22 July 1993. Compliance of this drive, as a system component, was confirmed with a test system. We cannot guarantee that your system will comply. The drive is not meant for external use (without properly designed enclosure, shielded I/O cable, etc.). Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale Umgebungstemperatur von 55°C vorgesehen ist.

2. Zur Befestigung des Laufwerks werden 4 Schrauben 6-32 UNC-2A benötigt. Bei seitlicher Befestigung darf die maximale Länge der Schrauben im Chassis nicht mehr als 3,3 mm und bei Befestigung an der Unterseite nicht mehr als 5,08 mm betragen.

3. Als Versorgungsspannugen werden benötigt: +5V ± 5% 0,6A; +12V ±% 0,8A (1,9A fur ca. 30 Sek. fur ± 10%) 4. Die V ersorgungsspann ung m uss SELV entsprechen.

5. Alle Arbeiten auf dem Festplatte dürfen nur von Ausgebildetem Servicepersonal durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftenschilder des Laufwerkes. 6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entspreche.

and SeaShield are either registered trademarks or trademarks of Seagate Technology LLC. Other product names are registered trademarks or trademarks of their owners.

www.seagate.com for more information.