Seagate ST360019A User Manual

Users Guide

U Series 9

ST3160022A
ST3120025A
ST380012A
ST360019A

Users Guide

U Series 9

ST3160022A
ST3120025A
ST380012A
ST360019A

©2003, Seagate Technology LLC All rights reserved

Publication number: 100286682, Rev. D

December 2003

Seagate, Seagate Technology, and the Seagate logo are registered trademark s of Seagate
Technology LLC. SeaTools, SeaFONE, SeaBOARD, and SeaTDD are either registered
trademarks or tradema rks of Seaga te Technology LLC. Other p roduct names are regist ered
trademarks or trademarks of their owners.

Seagate reserves the right to ch ange, witho ut notice, product offerings or spec ifications . No

part of this publication may be reproduc ed in any form w ithout wr itte n per mi ssio n of Seagate

Technology LLC.

Revision status summary sheet

Revision Date Sheets Affected

Rev. A 04/21/03 All.
Rev. B 05/07/03 Pages 6, 30-32, and 37-41
Rev. C 07/14/03 Pages 1, 4, 7, 12, and 13. Also new design and page size.
Rev. D 12/01/03 Page 16.

Contents

1.0 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2.0 Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.1 Specification summary table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.2.1 LBA mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.3 Default logical geometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.4 Physical organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.5 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.6 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.7 Seek time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.8 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.9 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.9.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.9.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.9.3 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.9.4 Power-management modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.10 Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.10.1 Ambient temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.10.2 Temperature gradient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.10.3 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.10.4 Altitude. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.10.5 Shock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.10.6 Vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.11 Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.12 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.13 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.14 Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.14.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.14.2 Electromagnetic compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.14.3 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3.0 Configuring and mounting the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.1 Handling and static discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.2 Breather filter hole precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3.3 Jumper settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.3.1 Master/slave configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.3.2 Cable-select option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.3.3 Alternate capacity jumper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.3.4 Ultra ATA/100 cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

4.0 ATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.1 ATA interface signals and connector pins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.1.1 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.1.2 Identify Device command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.1.3 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

4.1.4 S.M.A.R.T. commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

5.0 Seagate Technology support services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

U Series 9 Product Manual, Rev. D v

vi U Series 9 Product Manual, Rev. D

List of Figures

Figure 1. Typical 5V startup and operation current profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Figure 2. Typical 12V startup and operation current profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Figure 3. Breather filter hole location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Figure 4. Master/slave jumper settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Figure 5. Ultra ATA cable connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 6. Mounting dimensions—top, side and end view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure 7. I/O pins and supported ATA signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

U Series 9 Product Manual, Rev. D vii

viii U Series 9 Product Manual, Rev. D

1.0 Introduction

This manual describes the functional, mechanical and interface specifications for the following Seagate

Barracuda® 7200.7 model drives:

• ST3160022A

• ST3120025A

• ST380012A

• ST360019A

These drives provide the following key features:

• High instantaneous (burst) data transfer rates (up to 100 Mbytes per second) using Ultra DMA mode 5.

• Giant magnetoresistive (GMR) recording heads and EPRML technology, which provide the drives with
increased areal density.

• State-of-the-art cache and on-the-fly error-correction algorithms.

• Full-track multiple-sector transfer capability without local processor intervention.

• Quiet operation.

• 350 Gs nonoperating shock.

• SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.

• The 3D Defense System™ , which includes Drive Defe nse, Data Defense, and Diag nostic Defense, offers
the industry’s most comprehensive protection for disc drives.

• Support for S.M.A.R.T. drive monitoring and reporting.

• Support for Read Multiple and Write Multiple commands.

• Support for autodetection of master/slave drives that use cable select (CSEL).

®

U Series 9 Product Manual, Rev. D 1

2 U Series 9 Product Manual, Rev. D

2.0 Drive specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal
power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate
ST3160022A, ST3120025A, ST380012A, and ST360019A model drives.

2.1 Specification summary table

The specificatio ns lis ted in th is table ar e for quick reference. F or details on specification me as ur eme nt o r de fi­nition, see the appropriate section of this manual.

Drive specification ST3160022A ST3120025A ST380012A ST360019A

Formatted Gbytes (512 bytes/sector) 160 120 80 60
Guaranteed sectors 312,581,808 234,441,648 156,301,488 117,231,408
Bytes per sector 512
Default sectors per track 63
Default read/write heads 16
Default cylinders 16,383
Physical read/write heads 4 3 2 2
Discs 2 2 1 1
Recording density, BPI (bits/inch max) 595,000
Track density , TPI (tracks/inch max) 94,600
Areal density, (Mbits/inch2 max) 56.3
Sustained data transfer rate OD (Mbytes/sec) 48
I/O data-transfer rate (Mbytes/sec max) 100
ATA data-transfer modes supported PIO modes 0–4

Cache buffer 1 Mbyte (1,024 kbytes)
Height (mm max) 26.035 mm (1.028 inches)
Width (mm max ) 101.6 mm (4.000 inches)
Length (mm max) 146.99 mm (5.787 inches)
Weight (typical) 635 grams (1.4 lb)
Average latency (msec) 4.16
Power-on to ready (sec typical) 10 sec
Standby to ready (sec typical) 10 sec
Startup current (typical) 12V (peak) 2.8 amps
Track-to-track seek time (msec typical) <1.0 (read), <1.2 (write)
Average seek, read (msec typical) 8.5
Average seek, write (msec typical) 9.5
Seek power (typical) 12.5 watts

Multiword DMA modes 0–2
Ultra DMA modes 0–5

U Series 9 Product Manual, Rev. D 3

Drive specification ST3160022A ST3120025A ST380012A ST360019A

Read/write power (typical) 12.0 watts
Idle mode (typical) 7.5 watts
Standby mode (typical) 0.9 watts
Sleep mode (typical) 0.9 watts
Voltage tolerance (including noise)

Ambient temperature 0° to 60°C (operating)

Temperature gradient (°C per hour max) 20°C (operating)

Relative humidity 5% to 90% (operating)

Relative humidity gradient 30% per hour max
Wet bulb temperature (°C max) 33 (operating)

Altitude, operating –60.96 m to 3,048 m

Altitude, nonoperating (below mean sea level,
max)

Shock, operating (Gs max at 2 msec) 63
Shock, nonoperating (Gs max at 2 msec) 350 Gs
Vibration, operating 1.0 G (0 to peak, 5–350 Hz)
Vibration, nonoperating 5.0 Gs (0 to peak, 22–350 Hz)
Drive acoustics Sound power (bels)

5V ± 5%
12V ± 10%

–40° to 70°C (nonoperating)

30°C (nonoperating)

5% to 95% (nonoperating)

40 (nonoperating)

(–200 ft to 10,000+ ft)
–60.96 m to 12,192 m

(–200 ft to 40,000+ ft)

Idle* <2.5 (typical)

Quiet seek 2.8 (typical)

Nonrecoverable read errors 1 per 10
Mean time between failures (power-on hours) 600,000
Service life 5 Years
Contact start-stop cycles

(25°C, 40% rel. humidity)

*During periods of drive idle, some o ffline activity may occur according to the S. M.A.R.T. specification, which may increase acoust ic and

power to operational levels.

2.7 (max)

3.0 (max)

14

50,000

bits read

4 U Series 9 Product Manual, Rev. D

2.2 Formatted capacity

Model

ST3160022A 160 Gbytes 312,581,808 512
ST3120025A 120 Gbytes 234,441,648 512
ST380012A 80 Gbytes 156,301,488 512
ST360019A 60 Gbytes 117,231,408 512

Formatted
capacity

Guaranteed
sectors

Bytes per sector

2.2.1 LBA mode

When addressing these d rives in LBA mode, all bl ocks (sectors) are c onsecutively numbered fr om 0 to n–1,
where n is the number of guaranteed sectors as defined above.

See Section 4. 1.2, "Id enti fy Dev i ce co mma nd" ( wor ds 60 -6 1 a nd 1 00- 10 3) for a ddi tio nal in for ma tio n ab out 48­bit addressing support of drives with capacities over 137 Gbytes.

2.3 Default logical geometry

Cylinders Read/write heads Sectors per track

16,383 16 63

2.4 Physical organization

Model Read/write heads Number of discs

ST3160022A 4 2
ST3120025A 3 2
ST380012A 2 1
ST360019A 2 1

2.5 Recording and interface technology

Interface ATA
Recording method 16/17 EPRML
Recording density BPI (bits/inch max) 595,000
Track density TPI (tracks/inch max) 94,600
Areal density (Mbits/inch2 max) 56.3
Internal data-transfer rate OD (Mbytes/sec max) 85.4
Sustained data transfer rate OD (Mbytes/sec max) 48
I/O data-transfer rate (Mbytes/sec max) 100 (Ultra DMA mode 5)
Interleave 1:1
Cache buffer 1 Mbyte (1,024 kbytes)

U Series 9 Product Manual, Rev. D 5

2.6 Physical characteristics

Drive specification

Maximum height

(mm)
(inches)

Maximum width

(mm)
(inches)

Maximum lengt h

(mm)
(inches)

Typic al we ig ht

(grams)
(pounds)

26.035

1.028

101.6

4.00

146.99

5.787

635

1.4

2.7 Seek time

Seek measurements are taken with nominal power at 25°C ambient temperature. All times are measured using
drive diagnostics. The specifications in the table below are defined as follows:

• Track-to-track seek time is an average of all possible single-track seeks in both directions.

• Average seek time is a true statistical random av erage of at least 5,000 measurements of seeks betwee n
random tracks, less overhead.

T ypic al see k times (mse c) Read Write

Track-to-track <1.0 <1.2
Average 8.5 9.5
Average latency: 4.16 4.16

Note. These drives are designed to consistently meet the seek times represented in this manual. Physical

seeks, regardle ss of mode ( such as track- to-track and average), are ex pected to meet or exceed
the noted values. However, due to the manne r in which these drives are formatted, benchma rk
tests that include command overhead or measure logical seeks may produce results that vary from
these specifications.

2.8 Start/stop times

Power-on to Ready (sec) 10 (max)
Standby to Ready (sec) 10 (max)
Ready to spindle stop (sec) 20 (max)

2.9 Power specifications

The drive receives DC power (+5V or +12V) through a four-pin standard drive power connector.

6 U Series 9 Product Manual, Rev. D

2.9.1 Power consumption

Power requirements for the drives are listed in the table on page 7. Typical power measurements are based on
an average of drives tested, under nomi nal conditions, using 5.0 V and 12.0V input vo ltage at 25°C ambient
temperature.

• Spinup power

Spinup power is measured from the time of power-on to the time that the drive spindle reaches operating speed.

• Seek mode

During seek mode, the read/write actuator arm moves toward a specific position on the disc surface and does
not execute a read or write operatio n. Se rvo electr onics ar e active. S eek mode power repres ents the worst­case power consump tion, using only random se eks with read or write laten cy time. This mod e is not typic al
and is provided for worst-case information.

• Read/write power and current

Read/write power is me asured with the he ads on track, b ased on a 16-sec tor write followed by a 32-msec
delay, then a 16-sector read followed by a 32-msec delay.

• Operating power and current

Operating power is mea sure d using 40 percent random seek s, 40 p er cent r ead /wr ite mo de ( 1 wri te fo r e ac h
10 reads) and 20 percent drive idle mode.

• Idle mode power

Idle mode power is measur ed wi th th e driv e up to s pee d, wi th ser vo ele ctron ics act ive and with the heads in
a random track location.

• Standby mode

During Standby mode, the driv e accepts commands, but the drive is not spinning, and the ser vo and read/
write electronics are in power-down mode.

Power dissipation (watts)
Example: ST3160022A, 2-disc

Spinup — — 2.8 (peak)
Idle 7.5 0.482 0.424
Idle* (with offline activity) 9.3 0.587 0.530
Operating 40% r/w, 40% seek, 20% inop. 12.0 0.638 0.739
Seeking 12.5 0.412 0.870
Standby 0.900 0.144 0.015
Sleep 0.900 0.144 0.015

*During periods of drive idle, some o ffline activity may occur according to th e S.M.A.R.T. specification, which may increase ac oustic and

power to operational levels.

Average
(watts, 25° C)

5V typ
amps

12V typ
amps

U Series 9 Product Manual, Rev. D 7

2.9.1.1 T ypical current profile

A

A

1.2

1.0

0.8

mps

0.6

0.4

0.2

0.0

+5 Volt Current during spindle start — Typical Amperes

1234 56789

Seconds

Figure 1. Typical 5V startup and operation current profile

3.0

2.5

2.0

mps

1.5

1.0

0.5

0.0

+12 Volt Current during spindle start — Typical Amperes

012345678

Seconds

Figure 1. Typical 12V startup and operation current profile

8 U Series 9 Product Manual, Rev. D

2.9.2 Conducted noise

Input noise ripple is mea sure d at the ho st sy ste m powe r supp ly acr o ss an equivalent 80-ohm resisti ve load on
the +12 volt line or an equivalent 15-ohm resistive load on the +5 volt line.

• Using 12-volt power, the drive is expected to operate with a maximum of 120 mV peak-to-peak square-wave
injected noise at up to 10 MHz.

• Using 5-volt power, the drive is expect ed to operate wi th a max imum of 100 mV peak-t o-pea k square -wave
injected noise at up to 10 MHz.

Note. Equiv alent resistance is calc ulated by dividing the nomina l voltage by the typical RMS read/write

current.

2.9.3 Voltage tolerance

Voltage tolerance (including noise):

5V ± 5%
12V ± 10%

2.9.4 Power-management modes

The drive provides programmab le power mana gement to provide grea ter energy efficiency. In most systems,
you can control power management through the system setup program. The drive features the following
power-management modes :

Power mode Heads Spindle Buffer

Active Tracking Rotating Enabled
Idle Tracking Rotating Enabled
Standby Parked Stopped Enabled
Sleep Parked Stopped Disabled

• Active mode

The drive is in Active mode during the read/write and seek operations.

• Idle mode

The buffer remains en abled, and the driv e accepts a ll comm ands and r eturns to A ctive mode any t ime disc
access is necessary.

• Standby mode

The drive enters Standby mode when the host sends a Standby Immediate command. If the host has set the
standby timer, the dri ve can also enter Stand by mode automaticall y after the drive has b een inactive for a
specifiable length of time. The standby timer delay is established using a Standby or Idle command. In Standby
mode, the d rive buffer is enabled, the heads ar e parked and the spindle is at rest. The drive accepts all
commands and returns to Active mode any time disc access is necessary.

• Sleep mode

The drive enters Sleep mode after receiving a Sleep command from the host. In Sleep mode, the drive buffer
is disabled, the he ads are p arke d and the spind le is at rest. T he dr ive leav es Slee p mo de after it rece ives a
Hard Reset or Soft Reset from the host. After receiving a reset, the drive exits Sleep mode and enters Standby
mode with all current translation parameters intact.

• Idle and Standby timers

Each time the drive perfo rms an Active function (read, wr ite or seek), the standby time r is reinitialized and
begins counting down from its specified delay times to zero. If the standby timer reaches zero before any drive

U Series 9 Product Manual, Rev. D 9

activity is required, the driv e makes a transi tion to Standb y mode. In both Idle and Standby mode, the d rive
accepts all commands and returns to Active mode when disc access is necessary.

2.10 Environmental specifications

2.10.1 Ambient temperature

Ambient temperature is defined as the temperature of the environment immediately surrounding the drive.
Actual drive case temperature should not exceed

Above 1,000 feet (305 meters), the ma ximum temperature is derated linearly to 112°F (44°C) at 10,000 feet
(3,048 meters).

Operating: 0° to 60°C (32° to 140°F)
Nonoperating: –40° to 70°C (–40° to 158°F)

2.10.2 Temperature gradient

Operating: 20°C per hour (68°F per hour max), without condensation
Nonoperating: 30°C per hour (86°F per hour max)

2.10.3 Humidity

69°C (156°F) within the operating ambient conditions.

2.10.3.1 Relative humidity

Operating: 5% to 90% noncondensing (30% per hour max)
Nonoperating: 5% to 95% noncondensing (30% per hour max)

2.10.3.2 Wet bulb temperature

Operating: 33°C (91.4°F max)
Nonoperating: 40.0°C (104°F max)

2.10.4 Altitude

Operating: –60.96 m to 3,048 m (–200 ft to 10,000+ ft)
Nonoperating: –60.96 m to 12,192 m (–200 ft to 40,000+ ft)

10 U Series 9 Product Manual, Rev. D

2.10.5 Shock

All shock specificat ions assume that the drive is mou nted securely with the input s hock applied at the drive
mounting screws. Shock may be applied in the X, Y or Z axis.

2.10.5.1 Operating shock

These drives compl y with the performance level s specified in this docu ment when subjected to a ma ximum
operating shock of 6 3 Gs based on half-sine sh ock pulses of 2 msec. S hocks should not be repeat ed more
than two times per second.

2.10.5.2 Nonoperating shock

The nonoperating s hock l evel that th e driv e can expe rience withou t incur ring ph ysic al d amage or degr adatio n
in performance when subsequently put into operation is 350 Gs based on a nonrepetitive half-sine shock pulse
of 2 msec duration.

2.10.6 Vibration

All vibration spec ifications assume that the drive is moun ted securely with the input vibration applied at the
drive mounting screws. Vibration may be applied in the X, Y or Z axis.

2.10.6.1 Operating vibration

The following table lists the maximum vibration lev els that the dri ve may expe rience while meet ing the perfor ­mance standards specified in this document.

5–350 Hz 1.0 G acceleration (zero to peak)

2.10.6.2 Nonoperating vibration

The following table l ists the maximum no noperating vibr ation that the drive may expe rience without incurring
physical damage or degradation in performance when subsequently put into operation.

5–22 Hz 1.0-inch displacement (zero to peak)
22–350 Hz 5.0 Gs acceleration (zero to peak)

2.11 Acoustics

Drive acoustics a re measured as overall A -weighted acoustic soun d power levels (no pu re tones). All mea­surements are consistent with ISO document 7779. S ound power measureme nts are taken under essentially
free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward.

Note. For seek mode tests, the drive is placed in seek mode only. The number of seeks per second is defined

by the following equation:

(Number of seeks per second = 0.4 / (average latency + average access time)

U Series 9 Product Manual, Rev. D 11

Table 1: Fluid Dynamic Bearing (FDB) motor acoustics

Acoustic mode

Models Idle* Quiet seek

ST3160022A
ST3120025A
ST380012A
ST360019A

*During periods of drive idle, some o ffline activity may occur according to the S. M.A.R.T. specification, which may increase acoust ic and

power to operational levels.

<2.5 bels (typ)

2.7 bels (max)

2.8 bels (typ)

3.0 bels (max)

2.12 Electromagnetic immunity

When properly installed in a representative host system, the drive operates without err ors or degradation in
performance when subjected to the radio frequency (RF) environments defined in the following table:

Test Description

Electrostatic discharge Contact, HCP, VCP: ± 4 kV; Air:

± 8 kV

Radiated RF immunity 80 to 1,000 MHz, 3 V/m,

80% AM with 1 kHz sine
900 MHz, 3 V/m, 50% pulse
modulation @ 200 Hz

Electrical fast transient ± 1 kV on AC mains, ± 0.5 kV on

external I/O

Surge immunity ± 1 kV differential, ± 2 kV com-

mon, AC mains

Performance
level

B EN 61000-4-2: 95

A EN 61000-4-3: 96

B EN 61000-4-4: 95

B EN 61000-4-5: 95

Reference
standard

ENV 50204: 95

Conducted RF immunity 150 kHz to 80 MHz, 3 Vrms,

80% AM with 1 kHz sine

Voltage dips,interrupts 0% open, 5 seconds

0% short, 5 seconds
40%, 0.10 seconds
70%, 0.01 seconds

A EN 61000-4-6: 97

C
C
C
B

EN 61000-4-11: 94

2.13 Reliability

Nonrecoverable read errors 1 per 1014 bits read, max.
Mean time between failures 600,000 power-on hours (nominal power, 25°C ambient temperature)
Contact start-stop cycles 50,000 cycles

Service Life 5 Years
Preventive maintenance None required

(at nominal voltage and temperature, with 60 cycles per hour and a 50% duty cycle)

12 U Series 9 Product Manual, Rev. D

2.14 Agency certification

2.14.1 Safety certification

The drives are recogni ze d in ac co rd anc e with UL 1950 and CSA C22.2 (950 ) and m eet all applicable sections
of IEC950 and EN 60950 as tested by TUV North America.

2.14.2 Electromagnetic compatibility

Hard drives that display the CE mark comply with the European Union (EU) requirements specified in the Elec­tromagnetic Compatibili ty Directive (89/336/EE C). Testing is performed to the l evels specified by the product
standards for Information Technology Equipment (ITE). Emission levels are defined by EN 55022, Class B and
the immunity levels are defined by EN 55024.

Seagate uses an independent laboratory to confirm compliance with the EC directives specified in the previous
paragraph. Drives are tested in representative end-user systems. Although CE-marked Seagate drives comply
with the directives wh en used in the test systems, we cannot guarantee t hat all systems will comply wit h the
directives. The drive is designed for operation inside a properly designed enclosure, with properly shielded I/O
cable (if necessary) and termi nators on all unu sed I/O ports. Compute r manufactu rers and syste m integrators
should confirm EMC compliance and provide CE marking for their products.

Korean RRL

If these drives have the Korea M inistry of Information a nd Comm unicatio n (MIC) log o, they co mply with para­graph 1 of Article 11 of the Electromagnetic Compatibili ty control Regulation and meet the Electr omagnetic
Compatibility (EMC) Framework req ui remen ts of the Radio Resear c h Labo rator y (RRL) Mini st ry of Informa tion
and Communication Republic of Korea.

These drives have been tested and comply with the Electromagnetic Interference/Electromagnetic Susceptibil­ity (EMI/EMS) for Class B products. Drives are tested in a representative, end-user system by a Korean-recog­nized lab.

• EUT name (model numbers): ST3160022A, ST3120025A, ST380012A, and ST360019A.

• Certificate numbers: ST3160022A E-H011-03-0085

ST3120025A E-H011-03-0087
ST380012A E-H011-03-0084
ST360019A In progress

• Trade name or applicant: Seagate Technology

• Manufacturing date: January 2003

• Manufacturer/nationality: Singapore and China

Australian C-Tick (N176)

If these models h ave the C-Tick marki ng, t hey com ply with the Aus tralia/N ew Z ealand Standard AS/NZS3548
1995 and meet the Electromagnetic Compatibility (EMC) Framework requirements of the Australian Communi
cation Authority (ACA).

2.14.3 FCC verification

These drives are intended to be contained solely within a personal computer or similar enclosure (not attached
as an external device). As such, each drive is considered to be a subassembly even when it is individually mar
keted to the customer. As a subassembly, no Federal Communications Commission verification or ce rt ifica tion
of the device is required.

-

-

U Series 9 Product Manual, Rev. D 13

Seagate Technology LLC has tested this device in enclosures as described above to ensure that the total
assembly (enclosure, dis c drive, motherboard, power supply, etc.) does comply with the limits for a Class B
computing device , pursuant to S ubpart
likely to result in interference to radio and television reception.

Radio and television interference. This equipment generates and uses radio frequency energy and if not
installed and used in strict accordance with th e manufacturer ’s instructions, may cause i nterference to radio
and television reception.

This equipment is designed to provide reasonable protection against such interference in a residential installa­tion. However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause interfer ence to radio or te levision, whic h can be determi ned by turning t he equipment on and off,
you are encouraged to try one or more of the following corrective measures:

• Reorient the receiving antenna.

• Move the device to one side or the other of the radio or TV.

• Move the device farther away from the radio or TV.

• Plug the computer into a different outlet so that the receiver and computer are on different branch outlets.
If necessary, you should consult your dealer or an experienced radio/tel evision technician for additional sug-

gestions. You may find helpful the following booklet prepared by the Federa l Communications Commission:
How to Identify and Resolve Radio-Television Interference Problems. This booklet is available from the Super
intendent of Documents, U.S. Government Printi ng Office, Washington, DC 20402. Refer to p ublication num­ber 004-000-00345-4.

J, Part 15 of the FCC rule s. Operatio n with noncertifi ed assemblies is

-

14 U Series 9 Product Manual, Rev. D

3.0 Configuring and mounting the drive

This section contains the specifications and instructions for configuring and mounting the drive.

3.1 Handling and static discharge precautions

After unpacking, and before ins tallation, the dr ive may be ex posed to pote ntial handli ng and electrostatic dis­charge (ESD) hazards. Observe the following standard handling and static-discharge precautions:

Caution:

• The SeaShell™ replaces electrostatic discharge (ESD) bags. The SeaShell package is a shock-ribbed,
transparent clamshell enclosure that limits a drive’s exposu re to ESD and also protects agains t external
shocks and st resses. The design permits attaching cables, software loading and labe l/barcode scanning
without removing the driv e fr om the SeaSh ell. Th is mi nimi zes handli ng dam age. K eep the drive in the Sea
Shell package until you are ready for installation.

• Before handling the drive, put on a grounded wrist strap, or ground yourself frequently by touching the metal
chassis of a com puter that is plugge d into a grounded outl et. Wear a grounded wris t strap throughout th e
entire installation procedure.

• Handle the drive by its edges or frame only.

• The drive is extremely fragile—handle it with care. Do not press down on the drive top cover.

• Always rest the drive on a padded, antistatic surface until you mount it in the computer.

• Do not touch the connector pins or the printed circuit board.

• Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids
the warranty. Some factory-installed labels co ntain in for ma tio n nee ded to s er vice the d ri ve. Other l abe ls are
used to seal out dirt and contamination.

-

U Series 9 Product Manual, Rev. D 15

3.2 Breather filter hole precautions

This section contains information regarding the precautions which should be taken regarding the breather filter
hole in Seagate hard d isc drives. Prop er precautions should be taken to en sure full functio nality and preven t
possible damage to the drive.

Breather Hole

Do not cover

or seal.

Figure 1. Breather filter hole location

Caution: Do not cover, seal, or insert any object into this h ole.

This hole has two purposes:

• To allow condensation inside the hard disc to escape

• To allow air pressure inside the hard disc to equalize with ambient pressure
Note. If this hole is covered, sealed, or penetrated by any object, the drive reliability may be compromised

and could lead to permanent damage—doing so voids the warranty.

16 U Series 9 Product Manual, Rev. D

3.3 Jumper settings

rd

3.3.1 Master/slave configuration

The options jumper b lock shown in Figure 1 is used to configure the drive for operatio n. It is the 8-pin dual
header between the in terface connec tor and the power connector. Use the following settings to con figure the
drive as a master or a slave.

Master or single drive. The drive is configured at the factor y for a master or single-drive operation with a
jumper set on pins 7 and 8.

Drive as slave. Remove all jumpers.
Drive as master with a non-ATA-compatible slave.

Use this jumper setting only if the drive does not work as a master with no jumpers installed.

Options jumper block

Master or single drive

Drive is slave

Master with non ATA­compatible slave

Cable select

Limit drive capacity
to 32 Gbytes

1753

684

2

Figure 1. Master/slave jumper settings

Circuit Boa

3.3.2 Cable -s elec t option

Computers that use cable select det ermine the master and slave drives by selecting or dese lecting pin 28,
CSEL, on the interface bus. Master and slav e dr ives are det ermi ned by their phys ical pos i tio n on the cab le. To
enable cable selec t, set a jumper on pins 5 and 6 as shown i n Figure

1. Refer to your computer manual to

determine whether your computer supports this option.

3.3.3 Alternate capacity jumper

Some older comput ers may “hang ” at startup if their B IOS de tects a disc drive with a ca pacity gre ater than 3 2
Gbytes. This limits the drive’s capacity to 32 Gbytes when the alternate capacity jumper is used. To access the
full capacity of the drive, you can:

• Update the BIOS

• Use third-party software such as DiscWizard™ or Disk Manager

• Use a third-party host adapter

For drives with capacitie s greater than 32 Gbytes, the al ternate capacity jumper changes the total available
LBA sectors to 32 Gb ytes to solve is sues with some BI OS during power on . The ATA Set Features subcom
mand “F1H Report Full Capacity Availab le” causes Identif y Data words 60 and 61 to rep ort the full capacity.
See Section 4.1.3 on page 28 for more details on the Set Features command.

-

U Series 9 Product Manual, Rev. D 17

Windows XP, Windows Me, Windows 98 or newer versions are needed to support drives with capacities

r

e

M

S

greater than 32 Gbytes.

3.3.4 Ultra A TA/100 cable

An 80-conductor 40-pin cable is required to run Ultra DMA mode 3, mode 4 and mode 5. This cable uses even­numbered conductors connected to the ground pins to improve signal integrity.

Note. If you are using a 40-pin, 80-conducto

cable, attach the blue connector to the

aster

lave

Pin 1

Computer

Motherboard

motherboard, the black connector to th
master drive, and the gray connector
to the slave.

Figure 1. Ultra ATA cable connectors

Note. The drive supports both host and drive cable detection. The host detects the 80-conductor cable by

sampling pin 34, CBLID–, on the interface bus . The drive detec ts the 80-conduc tor cable by sens

­ing a capacitor at the host side thr ough the CBLID– signal. The result is repor ted in a Fast Rise
Detected bit (bit 13 of word 93 in the Identify drive parameter block).

3.4 Drive mounting

You can mount the driv e in any o rientation u sing four s crews in the side -mountin g holes or four screws i n the
bottom-mounting holes. See Figure
tions when mounting the drive:

• Allow a minimum clearance of 0.030 inches (0.76 mm) around the entire perimeter of the drive for cooling.

• Use only 6-32 UNC mounting screws.

• Do not overtighten the mounting screws (maximum torque: 6 inch-lb).

• Do not use a drive interface cable that is more than 18 inches long.

1 for drive mounting dimensions. Follow these important mounting precau-

18 U Series 9 Product Manual, Rev. D

Notes:

R
c
m

er

1. Dimensions are shown in inches (mm).
2 Dimensions per SFF-8301 specification.

ecommended

ase temperature

easurement location

1.028 max
(26.11)

3 x 0.25 0.015
(6.35 0.037)
both sides

1.122 0.02
(28.5 0.51)

1.638 0.01

(41.61 0.25)

3 x 6-32 UNC-2B

0.225 (5.72) max. fastener
penetration both sides. 3 threads
minimum engagement.

2

5.787 max
(146.99)

4.0 0.01

(101.60 0.25)

0.228

(5.79)

2.23

(56.56)

2.83

(71.80)

3.71

(94.35)

0.125 0.01
(3.18 0.25)

3.75 0.01

(95.25 0.25)

4.0 0.01

(101.60 0.25)

0.178
(4.27)

1.625 0.02

(41.28 0.51)

1.75 0.01

(44.45 0.25)

4 x 6-32 UNC-2B

0.250 (6.35) max. fasten
penetration. 3 threads
minimum engagement.

Recommended
case temperature
measurement location

Figure 1. Mounting dimensio ns—to p, side and end view

U Series 9 Product Manual, Rev. D 19

20 U Series 9 Product Manual, Rev. D

4.0 ATA interface

These drives use t he industry-standard ATA task file interface that s upports 16-bit data transfer s. It supports
ATA programmed input/ou tput (PIO ) mode s 0–4; m ultiword DM A mode s 0– 2, and Ultra DMA mod es 0–5. The
drive also supports the use of the IORDY signal to provide reliable high-speed data transfers.

You c an use a daisy -chai n cabl e to co nnect two drive s to a single AT host bus. For detailed i nform ation about
the ATA interface, refer to th e draft of AT Attachment with Packet Interface Extension (ATA/ATAPI- 6), NCITS
T13 1410D, subsequently referred to as the Draft ATA-6 Standard.

4.1 ATA interface signals and connector pins

Figure 1 on page 22 su mmarizes the signals on the ATA interface conne ctor that the drive supports. For a
detailed description of these signals, refer to the Draft ATA-6 Standard.

U Series 9 Product Manual, Rev. D 21

Drive pin #

.

10
11
12
13
14
15
16
17
18
19
20
21
22
23

24
25

26
27

28
29
30
31
32
33
34

35
36
37
38
39
40

Signal name

–

1
2
3
4
5
6
7
8
9

Reset

Ground

DD7
DD8
DD6
DD9
DD5

DD10

DD4

DD11

DD3

DD12

DD2

DD13

DD1

DD14

DD0

DD15

Ground

(removed)

DMARQ

Ground
DIOW–

STOP

Ground

DIOR

–

HDMARDY

HSTROBE

Ground

IORDY

DDMARDY–

DSTROBE

CSEL

–

DMACK

Ground

INTRQ

–

IOCS16

DA1

–

PDIAG

CBLID–

DA0
DA2

–

CS0

–

CS1

–

DASP
Ground

–

Host pin # and signal description

1

Hardware Reset

2

Ground

3

Host Data Bus Bit 7

4

Host Data Bus Bit 8

5

Host Data Bus Bit 6

6

Host Data Bus Bit 9

7

Host Data Bus Bit 5

8

Host Data Bus Bit 10

9

Host Data Bus Bit 4

10

Host Data Bus Bit 11

11

Host Data Bus Bit 3

12

Host Data Bus Bit 12

13

Host Data Bus Bit 2

14

Host Data Bus Bit 13

15

Host Data Bus Bit 1

16

Host Data Bus Bit 14

17

Host Data Bus Bit 0

18

Device Data (15:0)

19

Ground
(No Pin)

20
21

DMA Request

22

Ground

23

Device I/O Write:
Stop Ultra DMA Burst

24

Ground

25

Device I/O Read:
Host Ultra DMA Ready:
Host Ultra DMA Data Strobe

26

Ground

27

I/O Channel Ready
Device Ultra DMA Ready
Device Ulta DMA Data Strobe

28

Cable Select

29

DMA Acknowledge

30

Ground

31

Device Interrupt

32

Reserved

33

Host Address Bus Bit 1

34

Passed Diagnostics
Cable Assembly Type Identifier

35

Device Address (2:0)

36

Device Address (2:0)

37

Chip Select (1:0)

38

Chip Select (1:0)

39

Drive Active/Slave Present

40

Ground

Pins 28, 34 and 39 are used for master-slave communication (details shown below)

28
34
39

Drive 0 (master)Drive 1 (slave)

28
34
39

CSEL

PDIAG

DASP–

–

Host

28
34
39

Figure 1. I/O pins and supported ATA signals

22 U Series 9 Product Manual, Rev. D

4.1.1 Supported ATA commands

The following table lists ATA-standard com man ds that the dr ive s upp or ts. For a detailed des cr i ption of the ATA
commands, refer to the Draft ATA-6 Standard.

See “S.M.A.R.T. commands” on page 29 f or details and sub-

commands used in the S.M.A.R.T. implementation.

Command name Command code (in hex)
ATA-standard commands

Download Microcode 92
Execute Device Diagnostics 90
Flush Cache E7
Flush Cache Extended EA
Identify Device EC
Initialize Device Parameters 91
Read Buffer E4
Read DMA C8
Read DMA Extended 25
Read Multiple C4
Read Multiple Extended 29
Read Native Max Address F8
Read Native Max Address Extended 27
Read Sectors 20
Read Sectors Extended 24
Read Verify Sectors 40
Read Verify Sectors Extended 42
Seek 70
Set Features EF
Set Max F9

Note: Individual Set Max com­mands are identified b y the value
placed in the Set Max Features
register as defined to the right.

Set Multiple Mode C6
S.M.A.R.T. B0
Write Buffer E8
Write DMA CA
Write DMA Extended 35
Write Multiple C5
Write Multiple Extended 39
Write Sectors 30

H

H

H

H

H

H

H

H, C9H

H

H

H

H

H

H, 21H

H

H, 41H

H

H

H

H

H

H

H

H, CBH

H

H

H

H, 31H

Address:

Password:

Lock:

Unlock:

Freeze Lock:

00
01
02
03
04

H
H
H
H
H

U Series 9 Product Manual, Rev. D 23

Command name Command code (in hex)

Write Sectors Extended 34

H

ATA-standard power-management commands

Check Power Mode 98H or E5
Idle 97H or E3
Idle Immediate 95H or E1
Sleep 99H or E6
Standby 96H or E2
Sta ndb y Imm ed iate 94H or E0

ATA-standard security commands

Security Set Password F1
Security Unlock F2
Security Erase Prepare F3
Security Erase Unit F4
Security Freeze Lock F5
Security Disable Password F6

H

H

H

H

H

H

H

H

H

H

H

H

24 U Series 9 Product Manual, Rev. D

4.1.2 Identify Device command

The Identify Device command (command code ECH) transfers information about the drive to the host following
power up. The data is o rg ani ze d a s a sin gle 512-byte block of data, who se conte nts ar e sho wn in the table o n
page 27. All reserved bits or words s hould be set to zero. Parameter s listed with an “x” are drive-sp ecific or
vary with the state of the drive.

See Section 2.0 on page 3 for default parameter settings.

The following commands contain drive-specific features that may not be included in the Draft A T A-6 Standard.

Word Description Value

0

Configuration information:

• Bit 15: 0 = ATA; 1 = ATAPI

• Bit 7: removable media

0C5A

• Bit 6: removable controller

• Bit 0: reserved
1 Number of logical cylinders 16,383
2 ATA-reserved 0000
3 Number of logical heads 16
4 Retired 0000
5 Retired 0000
6 Number of logical sectors per logical track: 63 003F
7–9 Retired 0000
10–19 Serial number: (20 ASCII characters, 0000H = none) ASCII
20 Retired 0000
21 Retired 0400
22 Obsolete 0000
23–26 Firmware revision (8 ASCII character string, padded with blanks to end

x.xx

of string)

27–46 Drive model number

(40 ASCII characters, padded with blanks to end of string)

ST3160022A
ST3120025A
ST380012A
ST360019A

H

H

H

H

H

H

H

H

H

47 (Bits 7–0) Maximum sectors per interrupt on Read multiple and Write

multiple (16)
48 Reserved 0000
49 Standard Standby timer, IORDY supported and may be disabled 2F00
50 ATA-reserved 0000
51 PIO data-transfer cycle timing mode 0200
52 Retired 0200
53 Words 54–58, 64–70 and 88 are valid 0007
54 Number of current logical cylinders xxxx
55 Number of current logical heads xxxx
56 Number of current logical sectors per logical track xxxx
57–58 Current capacity in sectors xxxx

8010

H

H

H

H

H

H

H

H

H

H

H

U Series 9 Product Manual, Rev. D 25

Word Description Value

59 Number of sectors transferred during a Read Multiple or Write Multiple

xxxx

command

60–61 Total number of user-addressable LBA sectors available

(see Section 2.2 for related information)
*Note: The maximum value allowed in this field is: 0FFFFFFFh

(268,435,455 sectors, 137 Gbytes). Drives with capacities over 137

ST3160022A =0FFFFFFFh*
ST3120025A = 234,441,648
ST380012A = 156,301,488
ST360019A = 117,231,408

Gbytes will have 0FFFFFFFh in this fie ld an d the ac tua l num be r of use r­addressable LBAs specified in words 100-103. This is required for

drives that support the 48-bit addressing feature.
62 Retired 0000
63 Multiword DMA active and modes supported

xx07

(see note following this table)
64 Advanced PIO modes supported (modes 3 and 4 supported) 0003
65 Minimum multiword DMA transfer cycle ti me per word (120 nsec) 0078
66 Recommended multiword DMA transfer cycle time per word (120 nsec) 0078
67 Minimum PIO cycle time without IORDY flow control (240 nsec) 00F0
68 Minimum PIO cycle time with IORDY flow control (120 nsec) 0078
69–74 ATA-reserved 0000
75 Queue depth 0000
76–79 ATA-reserved 0000
80 Major version number 007E
81 Minor version number 0000
82 Command sets supported 346B
83 Command sets supported 7D01
84 Command sets support extension 4003
85 Command sets enabled 34xx
86 Command sets enabled 3xxx
87 Command sets enable extension 4003
88 Ultra DMA support and current mode

xx3F

(see note following this table)

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

89 Security erase time 0000
90 Enhanced security erase time 0000
92 Master password revision code FFFE
93 Hardware reset value (see description following this table) xxxx
95–99 ATA-reserved 0000
100–103 Total number of user-addressable LBA sectors available

(see Section 2.2 for related information)

These words are required for drives that support the 48-bit addressing

feature. Maximum value: 0000FFFFFFFFFFFFh.
104–127 ATA-reserved 0000

H

H

H

H

H

ST3160022A = 312,581,808
ST3120025A = 234,441,648
ST380012A = 156,301,488
ST360019A = 117,231,408

H

26 U Series 9 Product Manual, Rev. D

Word Description Value

128 Securi ty status 0001
129–159 Seagate-reserved xxxx
160–254 ATA-reserved 0000
255 Integrity word xxA5

H

H

H

H

Note. Advanced Power Manag ement (APM) and Au tomati c Acoustic Mana gement (AAM) f eatu res are n ot supporte d
Note. See the bit descriptions below for words 63, 88, and 93 of the Identify Drive data:

Description (if bit is set to 1)

Bit Word 63

0 Multiword DMA mode 0 is supported.
1 Multiword DMA mode 1 is supported.
2 Multiword DMA mode 2 is supported.
8 Multiword DMA mode 0 is currently active.
9 Multiword DMA mode 1 is currently active.
10 Multiword DMA mode 2 is currently active.

Bit Word 88

0 Ultra DMA mode 0 is supported.
1 Ultra DMA mode 1 is supported.
2 Ultra DMA mode 2 is supported.
3 Ultra DMA mode 3 is supported.
4 Ultra DMA mode 4 is supported.
8 Ultra DMA mode 0 is currently active.
9 Ultra DMA mode 1 is currently active.
10 Ultra DMA mode 2 is currently active.
11 Ultra DMA mode 3 is currently active.
12 Ultra DMA mode 4 is currently active.
13 Ultra DMA mode 5 is currently active.

U Series 9 Product Manual, Rev. D 27

Bit Word 93

13 1 = 80-conductor cable detected, CBLID above VIH

0 = 40-conductor cable detected, CBLID below VIL

4.1.3 Set Feat ures command

This command controls the implementation of various features that the drive supports. When the drive receives
this command, it sets BSY, chec ks the contents of the Features register, clears BSY and generates an inter
rupt. If the value in the register does not represent a fea ture that the driv e supports, the comman d is aborted .
Power-on default has the rea d look-ahe ad and write cach ing features enabled . The ac ceptable va lues for th e
Features register are defined as follows:

02
03

55
82
AA
F1

Enable write cache (default).

H

Set transfer mode (based on value in Sector Count register).

H

Sector Count register values:
00
01
08
09

Set PIO mode to default (PIO mode 2).

H

Set PIO mode to default and disable IORDY (PIO mode 2).

H

PIO mode 0

H

PIO mode 1

H

0AHPIO mode 2
0B
0C
20
21
22
40
41
42
43
44
45
Disable read look-ahead (read cache) feature.

H

Disable write cache.

H

Enable read look-ahead (read cache) feature (default).

H

Report full capacity available

H

PIO mode 3

H

PIO mode 4 (default)

H

Multiword DMA mode 0

H

Multiword DMA mode 1

H

Multiword DMA mode 2

H

Ultra DMA mode 0

H

Ultra DMA mode 1

H

Ultra DMA mode 2

H

Ultra DMA mode 3

H

Ultra DMA mode 4

H

Ultra DMA mode 5

H

-

Note. At power-on, or after a hardwar e or software reset, the default v alues of the features are as indi-

cated above.

28 U Series 9 Product Manual, Rev. D

4.1.4 S.M.A.R.T. commands

S.M.A.R.T. provides near-term failure pred iction for disc drives. When S.M .A.R.T. is enable d, the drive moni­tors predetermined driv e attr i bute s tha t are susceptible to d egr ad ati on over t ime . I f s elf -mon ito ri ng de termi nes
that a failure is likely, S.M.A.R.T. makes a status report a vailable to the host. Not a ll failures are predi ctable.
S.M.A.R.T. predictability is limited to the attributes the driv e can monitor. For more information on S. M.A.R.T.
commands and implementation, see the Draft ATA-6 Standard.

SeaTools d iagnos tic software a ctiva tes a b uilt-in driv e self- test (D ST S.M .A.R .T. command for D4H) that elimi­nates unnecessary drive returns. The diagnostic software ships with all new drives and is also available at:
http://seatools.seagate.com.

This drive is shipped with S.M.A.R.T. features disabled. Y ou must have a recent BIOS or software package that
supports S.M.A.R.T. to enable this feature. The table below shows the S.M.A.R.T. command codes tha t the
drive uses.

Code in features
register

D0

H

D1

H

D2

H

D3

H

D4

H

D5

H

D6

H

D7

H

D8

H

D9

H

DA

H

S.M.A.R.T. command

S.M.A.R.T. Read Data
Vendor-specific
S.M.A.R.T. Enable/Disable Attribute Autosave
S.M.A.R.T. Save Attribute Values
S.M.A.R.T. Execute Off-line Immediate (runs DST)
S.M.A.R.T. Read Log Sector
S.M.A.R.T. Write Log Sector
Vendor-specific
S.M.A.R.T. Enable Operations
S.M.A.R.T. Disable Operations
S.M.A.R.T. Return Status

Note. If an appropriate code is not writte n to the Features Register, the command is aborted and 0x 04

(abort) is written to the Error register.

U Series 9 Product Manual, Rev. D 29

30 U Series 9 Product Manual, Rev. D

5.0 Seagate Technology support services

Online Services

Internet

www.seagate.com for information about Seagate p roducts and services. rss.seagate.com for information

about Seagate back up tape drives and related services. Worl dwide support is a vailable 24 hours daily by e­mail for your disc or tape questions.

Presales Support:
Disc: www.seagate.com/support/email/email_presales.html or
[e-mail]
Tape: www.seagate.com/support/email/email_tape_presales.html or
[e-mail]

Technical Support:
Disc: www.seagate.com/support/email/email_disc_support.html or
[e-mail]
Tape: www.seagate.com/support/email/email_tape_support.html or
[e-mail]

mySeagate

my.seagate.com is the industry’s first Web portal desi gned specifically for OEMs and distribu tors. It provides
self-service acc ess to critical applicati ons, personalized con tent and the tools that allo w partners to manage
their Seagate account fu nctions. Sub mit pricing r equests, orders an d returns through a s ingle, password- pro
tected Web interface—anytime, anywhere in the world.

-

For support, questions and comments:
E-mail: [e-mail]
Phone (direct): [phone]
Phone (toll-free): 1-877 -347-2444 (US and Canada ), or access a complete list of regi on-specific intern ational
toll-free phone numbers at

my.seagate.com

Reseller Marketplace

Reseller Marketplac e is the storage industry’s fir st collaborative, e-comm erce marketplace offering reselle rs
the fastest, most efficient onl ine purchas ing proces s for Seag ate storage sol utions. The Reseller M arketplace
at

reseller.seagate.com, an exclusive ser vice for US resellers participating in the Seagate Partner Progra m
(SPP), is designed to streamline the purchasing process of Seagate solutions and provide unprecedented
value to Seagate resellers through re al-time prici ng and av ailability, fast and easy comparis on shopping, and
seamless integration with key distributors for a one-stop shopping experience.

For support, questions and comments:
Internet: reseller.seagate.com/benefits/index.html
Phone (direct): [phone]
Phone (toll-free): 1-877-271-3285 (US and Canada)

U Series 9 Product Manual, Rev. D 31

Seagate Online Store

US customers can purc hase Seagate disc drives, tape drives , tape suppl ie s and acc es sor ies 24 hou rs dai ly at
buytape.seagate.com.

Automated Phone Services

SeaFONE® (1-800-SEAGATE) is the Seagate toll-free number (1-800-732-4283) to access our automated

self-help and di rectory a ssistance f or Seagate s upport ser vices. Using a touch- tone phone, you can find ser
vice and suppo rt phone nu mbers, answers to common ly asked que stions, tr oubleshooti ng tips and spec ifica­tions for disc drives and tape drives 24 hours daily. International callers can reach this service by dialing
[phone].

Presales, Technical Support and Custo mer Service

Presales Support

Our Presales Suppo rt staff can help you deter mine which Seagate products are best suited for your specific
application or computer system.

Technical Support

If you need help installing your dr ive, c ons ul t yo ur sy stem's doc ume ntation or contact the deal er's s upp or t ser­vices department for assista nce specific to your sy stem. Seagate techn ical support is also av ailable to assist
you online at
configuration information and your drive’s “ST” model number available.

SeaTDD™ ([phone]) is a telecommunica tions devi ce fo r the deaf (TD D). You can send question s or
comments 24 hours daily and ex change messages with a technical support specia list from 8:00

A.M. and 1:00 P.M. to 6:00 P.M. (Central time) Monday through Friday.

support.seagate.com or through one of ou r tec hnica l suppor t ser vice ce nters . Have your syste m

A.M. to 11:45

-

Warranty Service

Seagate offers worldwide customer supp ort for Seagate drives. Seagate dis tributors, OEMs and other direct
customers should contact their Seagate service center representative for warranty-related issues. Resellers or
end users of drive products should contact their place of purchase or one of the Seagate warranty service cen
ters for assistance. Have your drive’s “ST” model number and serial number available.

Authorized Service Centers

In some countries outside the US, you can contact an Authorized Service Center for service.

-

32 U Series 9 Product Manual, Rev. D

USA/Canada/Latin America Support Services

Presales Support

Call Center Toll-free Direct dial FAX

Disc: 1-877-271-3285 [phone] [phone]
Tape: 1-800-626-6637 [phone] [phone]

Technical Support

Call Center Toll-free Direct dial FAX

Disc: 1-800-SEA GATE† [phone] [phone]
Tape: 1-800-SEAGATE† [phone] [phone]

Warranty Service

Call Center Toll-free Direct dial FAX / Internet

USA, Mexico and 1-800-468-3472 [phone] [phone]
Latin America

Canada
Memofix* 1-800-636-6349 [phone] [phone]

Adtech* 1-800-624-9857 [phone] [phone]

Brazil
MA Centro

de Serviços* — [phone] [phone]

e-mail: [e-mail]

www.memofix.com

www.adtech1.com

*Authorized Service Centers

†For product-specific phone number

U Series 9 Product Manual, Rev. D 33

European Support Services

For European presales, technical support, and warranty service, dial the toll-free number for your specific
country. If your country is not lis ted here, dial our Eu ropean ca ll center at [phone] from 8:30
5:00

P.M. (Central Europe time) Monday through Friday. The European call center is located in Amster dam,

A.M. to

The Netherlands.

Call Center

Austria 0 800-20 12 90
Belgium 0 800-74 876
Denmark 80 88 12 66
France 0 800-90 90 52
Germany 0 800-182 6831
Ireland 1 800-55 21 22
Italy 800-790695
Netherlands 0 800-732 4283
Norway 800-113 91
Poland 00 800-311 12 38
Spain 900-98 31 24
Sweden 0 207 90 073
Switzerland 0 800-83 84 11
Turkey 00 800-31 92 91 40
United Kingdom 0 800-783 5177

FAX Servi ces—Al l European Countries

Presales/Technical Support/Warranty Service 31-20-653- 3513

Africa/Middle East Support Services

For presales, technical support, warranty service and FAX services in Africa and the Middle East, dial our
European call center at [phone] from 8:30

A.M. to 5:00 P.M. (European central time) Monday through

Friday, or send a FAX to [phone]. The Europ ean call center is l ocated in Amsterdam, Th e Nether
lands.

-

34 U Series 9 Product Manual, Rev. D

Asia/Pacific Support Services

For Asia/Pacific p resales and technical su pport, dial the toll-free number for your speci fic country. The Asia/
Pacific toll-free numbers are available from 6:00
ern time) Monday through Friday, except as noted. If your country is not listed here, direct dial one of our tech­nical support locations.

Call Center Toll-freeDirect dial FAX

Australia 1800-14-7201— —
China (Chinese)
Hong Kong 800-90-0474— —
Hong Kong
(Chinese)

2,3

India
Indonesia 001-803-1-003-2165— —
Japan — — [phone]
Malaysia 1-800-80-2335— —
New Zealand 0800-443988— —
Singapore 800-1101-150— [phone]
Taiwan (Chinese)
Thailand 001-800-11-0032165— —

1,3

1,3

800-810-9668+86-10-6225-5336—

001-800-0830-1730— —
1-600-33-1104— —

1,3

00-800-0830-1730— —

Warranty Service

Call Center Toll-freeDirect dial FAX

Asia/Pacific — [phone] [phone]
Australia 1800-12-9277— —

3

India

— [phone] [phone]

A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M. (Australian East-

1

Hours of operation are 8:30 A.M. to 5:30 P.M., Monday through Friday (Australian Western time).

2

Hours of operation are 9:00 A.M. to 6:00 P.M., Monday through Saturday.

3

Authorized Service Center

U Series 9 Product Manual, Rev. D 35

36 U Series 9 Product Manual, Rev. D

Index

Numerics

3D Defens e System 1

A

acoustics 11
Active mode 9
adio frequency (RF) 12
agency certification (regulatory) 13
alternate capacity jumper 17
altitude 10
ambient co nditions 3
ambient temperature 6, 10
areal density 1, 5
ATA interface 21
ATA-standard commands 23
Australian C-Tick 13
autodetection 1
average seek time 6

B

BIOS 17
BPI 5
breather filter hole precautions 16
buffer 5
burst 1

C

cable 18
cable select 1
cable-select option 17
cache 1, 5
case temperature 10
CE mark 13
certification 13
Check Power Mode 24
commands 23
compliance 13
conducted noise 9
conducted RF immunity 12
configuring the drive 15
connector pins 21
connectors 18
contact start-stop cycles 12
CSA C22.2 (950) 13
CSEL 17
C-Tick 13
current profile 8
cycles 12

D

Data Defense 1
data-transfer rates 1
DC power 6
density 5
Diagnostic Defense 1
diagnostic software 1, 29
discs 5
DiscWizard 17
Disk Manager 17
dissipation 7
Download Microcode 23
Drive Defense 1
drive diagnostics 6
drive monitoring 1
drive self-test 1, 29
DST 29

E

electrical fast transient 12
electromagnetic compatibility 13
Electromagnetic Compatibility Directive 13
electromagnetic immunity 12
electrostatic discharge 12
EMC compliance 13
EN 60950 13
enclosures 14
environmental specifications 10
EPRML 1, 5
error-correction algorithms 1
errors 12
European Union 13
Execute Device Diagnostics 23

F

failure prediction 29
FCC verification 13
Features register 28
Flush Cache 23
Flush Cache Extended 23
formatted capacity 5
frequency 12

G

GMR 1
guaranteed sectors 5

H

handling 15
heads 1, 5
height 6
humidity 10

U Series 9 Product Manual, Rev. D 37

I

I/O data-transfer rate 5
Identify Device 23
Identify Device command 25
Idle 7, 24
Idle and Standby timers 9
Idle Immediate 24
Idle mode 9
Idle mode power 7
IEC950 13
Information Technology Equi pm ent 13
Initialize Device Parameters 23
interface 5, 21
interface signals 21
interference 14
interleave 5
internal data-transfer rate OD 5
ISO document 7779 11

operating vibration 11
orientation 18

P

physical characteristics 6
physical organization 5
pins 21
PIO 21
power consumption 7
power dissipation 7
power management 9
power specifications 6
power-management comma nds 24
power-management modes 9
Power-on to Ready 6
precautions 18
preventive maintenance 12
programmable power management 9

J

jumper settings 17

K

Korean RRL 13

L

LBA mode 5
length 6
logical geometry 5

M

maintenance 12
master 17
master/slave 1
Master/slave configuration 17
maximum temperature 10
Mean time between failures (MTBF) 12
modes 21
monitoring 1
mounting the drive 15, 18

N

noise 9
nominal power 3
nonoperating shock 11
nonoperating vibration 11
nonrecoverable read errors 12

O

operating 7
operating power and current 7
operating shock 11

R

radiated RF immunity 12
radio and television interference 14
random track location 7
Read Buffer 23
Read DMA 23
Read DMA Extended 23
read errors 12
Read Multiple 1, 23
Read Multiple Extended 23
Read Native Max Address 23
Read Native Max Address Extended 23
Read Sectors 23
Read Sectors Extended 23
Read Verify Sectors 23
Read Verify Sectors Extended 23
read/write heads 5
read/write power and current 7
recording and interface technology 5
recording density 5
recording heads 1
recording method 5
register 28
relative humidity 10
reliability 12
resistance 9
resistive load 9
RF 12

S

S.M.A.R.T. 23
S.M.A.R.T. commands 29
S.M.A.R.T . drive monitoring 1
safety certification 13
screws 18

38 U Series 9 Product Manual, Rev. D

SeaShell 15
SeaTools 1, 29
sectors 5
security commands 24
Security Disable Password 24
Security Erase Prepare 24
Security Erase Unit 24
Security Freeze Lock 24
Security Set Password 24
Security Unlock 24
Seek 23
seek mode 7
seek time 6
Seeking 7
Service Life 12
servo electronics 7
Set Features 23
Set Features command 28
Set Max 23
Set Multiple Mode 23
shock 11
signals 21
single-track seeks 6
slave 17
Sleep 7, 24
Sleep mode 9
sound 11
specifications 3
Spinup 7
spinup power 7
Standby 7, 24
Standby Immediate 24
Standby mode 7, 9
Standby to Ready 6
start/stop times 6
start-stop cycles 12
static-discharge precautions 15
stop times 6
subassembly 13
support services 31
surge immunity 12

Ultra DMA 18

V

vibration 11
voltage 9
voltage dips, interrupts 12
voltage tolerance 9

W

weight 6
wet bulb temperature 10
width 6
Write Buffer 23
Write DMA 23
Write DMA Extended 23
Write Multiple 1, 23
Write Multiple Extended 23
Write Sectors 23
Write Sectors Extended 24

T

technical support serv ic es 31
temperature 10
temperature gradient 10
timers 9
track density 5
track-to-track seek time 6
TUV North America 13

U

UL 1950 13
Ultra ATA/100 18

U Series 9 Product Manual, Rev. D 39

40 U Series 9 Product Manual, Rev. D

Seagate Technology LLC

920 Disc Drive, Scotts Valley, California 95066-4544, USA

Publication Number: 100286682, Rev. D, Printed in USA