Seagate ST360015AS, ST380023AS, ST3120023AS User Manual

Barracuda V Serial ATA Installation Guide
ST3120023AS, ST380023AS, and ST360015AS Serial ATA (SATA) Interface Disc Drives
Publication Number: 100221385, Rev. A, December 2002
Serial ATA interface disc drives are designed for easy installation. It is not necessary to set any jumpers, terminators, or other settings on this drive for proper operation. The jumper block adjacent to the SATA interface con­nector is for factory use only.
The serial ATA interf ace connects each disc drive in a point-t o-point config­uration with the serial ATA host adapter or serial ATA por t on your mo ther­board. There is no master/slave relationship as there is with parallel ATA. Each disc drive has its own cable.
Using Serial ATA does not prevent you from continuing to use your existing standard (parallel) ATA drives as long as your system or host adapter pro­vides and supports parallel ATA connectors. This means you can easily add Serial ATA c apability to your existing system without removing your existing disc drives.

The easiest way to install your drive

To successfully install and obtain the maximum capacity from the drive, use DiscWizard available exclusively from Seagate installation software from our web site at www.sea the program directly from your web browser. In either case, you should run DiscWizard before you install your drive.
Note. Older versions of DiscWizard do not recognize the Serial ATA
model numbers, so ensure that you use DiscWizard 2003 or later when installing a Barracuda
To run DiscWizard:
Follow the instructions on the download page at www.sea ate a diskette and complete the installation.
If yo u cannot run DiscWizard, follow the instructions on this installation sheet to install and configure your drive.

What you need

• A Phillips screwdriver and four 6-32 UNC drive mounting screws.
• A Serial ATA interface cable (sold separately). Maximum length is 39 inches (1 meter).
• A Ser ial ATA-compatible power cable or adapter (sold separately).
• A version of Windows with FAT32 or NTFS file system.
• A sys tem with a motherboard that has a Serial ATA connector on it, or a Serial ATA host adapter and available PCI slot in which to install the adapter.
Refer to your computer system documentation to see whether your system supports Serial ATA on the motherboard and to locate the Serial ATA con­nector. If your system does not have a Serial ATA connector on the mother­board, you will need to purchase a Serial ATA host adapter that is compatible with your system and install it with the appropriate device driver according to the host adapter manufacturer’s installation instructions.
Note. See www.seagate.com/support/disc/sata/
that sell Serial ATA components including host adapters, cables, and power adapters.

Handling precautions/electrostatic discharge protection

• Disc drives are fragile. Do not drop or jar the drive. Handle the drive only by the edges or frame. Keep the drive in the protective SeaShell tainer until you are ready to install it to minimize handling damage.
• Drive electronics are extremely sensitive to static electricity. While installing the drive, wear a wrist strap and cable connected to ground.
• Turn off the power to the host system during installation.
• Do not disassemble the drive; doing so voids the warranty. See the War­ranty information on page 2.
• Do not apply pressure or attach labels to the circuit board or to the top of the drive.
2003 disc drive installation software utility. This utility is
. You can download this free disc drive
gate.com/support or run
V Serial ATA disc drive.
gate.com to cre-
for a list of companies
con-

Drive characteristics

Formatted capacity 120 Gbytes 80 Gbytes 60 Gbytes Total # of sectors* 234,441,648 156,301,488 117,231,408 Cache size 8 Mbytes 8 Mbytes 8 Mbytes Disc rotation ± 5% 7,200 RPM 7,200 RPM 7,200 RPM *One sector equals 512 bytes.
ST3120023AS ST380023AS ST360015AS

Attaching cables and mounting the drive

1. Attach one end of the drive interface cable to the Serial ATA interface connector on your computer’s motherboard or Serial ATA host adapter (see your computer manual for connector locations).
Note:
Each drive requires its own cable. You cannot attach more than one drive per cable.
Computer motherboard
or...
Serial AT A host adapter
SATA interface connector
Note. Serial ATA connectors are
keyed to ensure correct orien­tation.
Jumper block
(factory use only)
2. Attach the interface and
SATA power connector
SATA interface connector
Power connector
power cables to the drive.
SATA interface cable
3. Secure the drive using four 6-32 UNC mount­ing screws in either the side-mounting or bot­tom-mounting holes.
Power cable
Insert the screws no more than 0.20 inches (5.08 mm) into the bottom-mounting holes and no more than 0.14 inches (3.55 mm) into the side-mounting holes.
Note. Do not overtighten the screws or use metric screws. This may dam-
age the drive.

Configuring the BIOS

Close your computer case and restart your computer. Your computer may automatically detect your new drive. If your computer does not automati­cally detect your new drive, follow the steps below.
1. Restart your computer. While the computer restarts, run the system setup program (sometimes called BIOS or CMOS setup). This is usu­ally done by pressing a special key, such as DELETE, ESC, or F1 dur­ing the startup process.
2. Within the system setup program, instruct the system to auto detect your new drive.
3. Save the settings and exit the setup program.
When your computer restarts, it should recognize your new drive. If your system still doesn’t recognize your new drive, see the troubleshooting sec­tion on the back of this sheet.
Note. Serial ATA is a new interface type . Some older systems may see the
drive and classify it as a SCSI device if you are using a serial ATA host adapter. This is normal even though this is not a SCSI disc drive. This does not affect drive performance or capacity.

Microsoft Operating System Installation Instructions

For detailed information about installing a Microsoft operating system on your new Seagate drive, refer to the Microsoft Knowledgebase Article ref­erences below. To locate an article, go to http://support.m icrosoft.com
and enter the article number in any search box on the Microsoft web site. For example, to view the Knowledgebase article for installing Windows XP on your new Seagate drive:
1. Open your browser.
2. Go to http://support.microsoft.com
.
3. Enter 313348 in the Microsoft web site’s search box.
4. Press Enter. The article will be displayed on your screen.
Operating System
MicrosoftKnowledgebase Article Numbers
Windows XP 313348 Windows 2000/NT 308209
See also: 175761
Windows Me/98/95 255867
See also: 166172

Troubleshooting

If your drive is not working properly, these troubleshooting tips may help solve the problem.
1. Does the drive spin up? A spinning drive produces a faint whine and
clicking noise. If your drive does not spin, check that the power con­nector and interface cable are securely attached.
2. Does the computer recognize the drive? Verify that the drive is
enabled in the system CMOS or setup program. If not, select the auto­detect option and enable it. If your drive has a problem, it may not be recognized by the system. If the operating system does not recognize the drive, you need to load your host adapter drivers.
3. Does FDISK detec t the drive? Run the FDISK program located on
your Windows startup diskette. Type fdisk/status to verify that your hard drive is present and recognized by the system.
4. I’m running Windows 98 and FDISK is not reporting the full
capacity of my drive. Why? You need to upgrade your version of FDISK if you are using the diskettes or CD that came with your original Windows 95 or 98 operating system. Microsoft provides a free down­loadable FDISK upgrade. See Microsoft Knowledgebase article num­ber: 263044 located at http://support.microsoft.com
5. Does Scandisk find the drive defect-free? Scandisk is a utility
located on your Windows startup diskette that scans the drive for defects. If def ects are detected, this may be an indication of a problem.
6. Why does my computer hang on startup? Verify that your system is
Serial ATA comp atible. You need either a Ser ial ATA 1.0-compatible motherboard connector or Serial ATA host adapter to use this drive.
Note. If these tips do not answer your question or solve the problem, con-
tact your dealer or visit http://seatools.sea SeaTools disc diagnostics software and more troubleshooting advice.
.
gate.com to download

Seagate support services

For online information about Seagate products, visit www.seagate.com or e-mail your disc questions to DiscSupport@Seagate.com.
If you need help installing your drive, consult your dealer first. If you need additional help, call a Seagate technical support specialist. Before calling, note your system configuration and drive model number.
Africa +31-20-316-7222 New Zealand 0800-443988 Australia 1800-14-7201 Norway 800-113 91 Austria 0 800-20 12 90 Poland 00 800-311 12 38 Belgium 0 800-74 876 Spain 900-98 31 24 Denmark 80 88 12 66 Sweden 0 207 90 073 France 0 800-90 90 52 Switzerland 0 800-83 84 11 Germany 0 800-182 6831 S ingapore 800-1101-150 Hong Kong 800-90-0474 Ta iwan +886-2-2514-2237 India 1-600-33-1104 Thailand 001-800-11-0032165 Indonesia 001-803-1-003-2165 Turkey 00 800-31 92 91 40 Ireland 1 800-55 21 22 United Kingdom 0 800-783 5177 Italy 800-790695 USA/Canada/ 1-800 SEAGATE or Malaysia 1-800-80-2335 Latin America +1-405-936-1234 Middle East +31-20-316-7222 Other European Netherlands 0 800-732-4283 countries +31-20-316-7222
Warranty. To determine the warranty status of your Seagate disc d rive, contact your place of purchase or visit our web site at www.sea
Return Merchandise Authorization (RMA). Run SeaTools to diagnose your drive before requesting a retur n authorization. In addition, please verify t hat your drive is defective by following the troubleshooting checklist in this guide. S eag ate o ffers com ­prehensive customer suppo rt for all Seagate drives worldwide. Seagate c ustomer service centers are the only facilities authorized to service Seagate drives. Drive return procedures vary depending on geographical location and are subject to current international trade regulations.
Shipping the drive Caution. Back up the data before shipping. Seagate assumes no responsibility for
Shipping drive in an unapp roved container voids the warranty. Pack the drive with original box and packing materia ls. Use no other materials. This prevents electrical and physical damage in transit.
Electromagnetic compliance for the European Union. This model complies with the European Union requirements of the Electromagnetic Compatibility Directive 89/ 336/EEC of 03 May 1989 as amende d by Directive 92/31/E EC of 28 April 1992 and Directive 93/68/EEC of 22 Jul y 1993. Compli ance of this dr ive, as a system com po­nent, was confirmed with a t est system. We cannot guarante e that your system will comply. The drive is not meant for external use (without properly designed enclosure, shielded I/O cable, etc.).
Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale Umgebungstempeatur von 60 °C vorgesehen ist. 2. Zur Befestigung des Luf werks werden 4 Schrauben 6-32 UNC-2A benötigt. Bei seitlicher Befestigung darf die maxi­male Länge der Schrauben im Chassis nicht merh als 3,3 mm und bei Befestigung an der Unterseite nicht mehr als 5 ,08 mm betrage n. 3. Als Versorgungsspannuge n wer­den benötigt: +5V + /- 5% 0,74A; +12V +/- 5% 2,8A 4. Die Ve rsorgungsspannung muss SEL V entsprechen. 5. Alle Arbeiten auf dem Festplattte dürfen nur von Ausgebi­letem Serciepersonal du rch geführt werden. Bitte entfer n en Si e nich t di e Aufschriften­schilder des Laufwerkes. 6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entspreche.
data lost during shipping or service.
gate.com for more information.
© 2002 Seagate Technology LLC. All rights reserved Publication number: 100221385, Rev. A,December 2002, Printed in U.S.A.
Seagate,Seagate Technology, and the Seagate logo are either registered trademarks or trademarks of Seagate Technology LLC. Barracuda and DiscWizard are either registered trademarks or trademarks of Seagate Technology LLC. Other product names are registered trademarks or trademarks of their owners. Seagate reserves
the right to change, without notice, product offerings or specifications.
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