seagate ST360015A, ST380023A, ST3120023A, ST340017A, ST330013A Product Manual

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Barracuda ATA V Family

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ST3120023A, ST380023A,

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ST360015A, ST340017A,

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ST330013A

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Ultra ATA Interface Drives

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Product Manual

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Barracuda ATA V Family

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ST3120023A, ST380023A,

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ST360015A, ST340017A,

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ST330013A

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Ultra ATA Interface Drives

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Product Manual

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©2002 Seagate Technology LLC All rights reserved

Publication number: 1002 2137 4, R ev. E

December 2002

Seagate, Seagate Technology, and the Seagate logo are either registered
trademarks or trademarks of Seagate Technology LLC. Barracuda,
DiscWizard, SeaFAX, SeaFONE, SeaShell , SeaShield, S eaTDD, and 3D
Defense System are either registered trademarks or trademarks of
Seagate Technology LLC. Other product names are registered trade­marks or trademarks of their owners.

Seagate reserves the ri ght to change, without notic e, product offerings or

specifications. No par t of this publication may be reprodu ced in any form

without written permission of Seagate Technology LLC.

Revision status summary sheet

Revision Date Writer/PLM Sheets Affected

Rev. A 09/16/02 L. Newman/J. Singh All.
Rev. B 09/18/02 L. Newman/J. Singh Pages 3 and 7.
Rev. C 09/19/02 L. Newman/J. Singh Pages 3 and 6.
Rev. D 10/14/02 L. Newman/J. Singh Pages 5, 8, 10, 27,

30, and 33.

Rev. E 12/11/02 L. Newman/J. Singh Page 16.

Barracuda ATA V Product Manual, Rev. E v

Contents

1.0 Introduction. . . . . . . . . . . . . . . ...........................1

2.0 Drivespecifications...................................3

2.1 Specification summary table . . . . . . . . . . . . . . . . . . . . . . . 3

2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.3 Default logical geometry . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.4 Physical organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.5 Recording and interface technology . . . . . . . . . . . . . . . . . 7

2.6 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.7 Seek time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.8 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.9 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.9.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . 9

2.9.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . 12

2.9.3 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . 12

2.9.4 Power-management modes. . . . . . . . . . . . . . . 12

2.10 Environmental specifications . . . . . . . . . . . . . . . . . . . . . . 13

2.10.1 Ambient temperature . . . . . . . . . . . . . . . . . . . . 13

2.10.2 Temperature gradient. . . . . . . . . . . . . . . . . . . . 14

2.10.3 Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.10.4 Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.10.5 Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.10.6 Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.11 Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.12 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . 17

2.13 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.14 Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.14.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . 18

2.14.2 Electromagnetic compatibility. . . . . . . . . . . . . . 18

2.14.3 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . 19

3.0 Configuring and mounting the drive. . . . . . . . .............21

3.1 Handling and static discharge precautions . . . . . . . . . . . 21

3.2 Jumper settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.2.1 Master/slave configuration . . . . . . . . . . . . . . . . 22

3.2.2 Cable-select option. . . . . . . . . . . . . . . . . . . . . . 22

3.2.3 Alternate capacity jumper. . . . . . . . . . . . . . . . . 23

3.2.4 Ultra ATA/100 cable . . . . . . . . . . . . . . . . . . . . . 23

3.3 Drive mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.0 ATAinterface .......................................25

4.1 ATA interface signals and connector pins . . . . . . . . . . . . 25

vi Barracuda ATA V Product Manual, Rev. E

4.1.1 Supported ATA commands. . . . . . . . . . . . . . . . 27

4.1.2 Identify Device command . . . . . . . . . . . . . . . . .28

4.1.3 Set Features command. . . . . . . . . . . . . . . . . . .33

4.1.4 S.M.A.R.T. commands . . . . . . . . . . . . . . . . . . .35

5.0 Seagate Technology support services . . . . . . . ............37

Barracuda ATA V Product Manual, Rev. E vii

List of Figures

Figure 1. Typical 5V startup and operation current profile . . . . . . . . . 11

Figure 2. Typical 12V startup and operation current profile . . . . . . . . 11

Figure 3. Master/slave jumper settings . . . . . . . . . . . . . . . . . . . . . . . 22

Figure 4. Ultra ATA cable connectors . . . . . . . . . . . . . . . . . . . . . . . . 23

Figure 5. Mounting dimensions—top, side and end view. . . . . . . . . . 24

Figure 6. I/O pins and supported ATA signals . . . . . . . . . . . . . . . . . . 26

viii Barracuda ATA V Product Manual, Rev. E

Barracuda ATA V Product Manual, Rev. E 1

1.0 Introduction

This manual describes the functional, mechanical and interface specifications
for Seagate

®

Barracuda® ATA V ST3120023A, ST380023A, ST360015A,
ST340017A, and ST330013A model drives. These drives provide the following
key features:

• 7,200-RPM spindle speed and 2-Mbyte buffer combine for superior desktop

performance.

• High instantaneous (burst) data transfer rates (up to 100 Mbytes per second)

using Ultra DMA mode 5.

• Giant magnetoresistive (GMR) recording heads and EPRML technology,

which provide the drives with increased areal density.

• State-of-the-art cache and on-the-fly error-correction algorithms.

• Full-track multiple-sector transfer capability without local processor interven-

tion.

• Quiet operation.

• 350 Gs nonoperating shock.

®

• The innovative, shock-absorbing SeaShield

cover protects the drive against

electrostatic dischar ge (ESD) and ot her handling da mage. It also i ncludes
installation instructions and jumper settings.

• SeaTools diagnostic software performs a drive self-test that eliminates

unnecessary drive returns.

• The 3D Defense System™, which in cludes Drive Defens e, Data Defense,

and Diagnostic Defense, offers the indu stry’s mos t comprehen sive protec ­tion for disc drives.

• Support for S.M.A.R.T. drive monitoring and reporting.

• Support for Read Multiple and Write Multiple commands.

• Support for autodetection of master/slave drives that use cable select

(CSEL).

2 Barracuda ATA V Product Manual, Rev. E

Barracuda ATA V Product Manual, Rev. E 3

2.0 Drive specifications

Unless otherwise noted, all specific ations are me asured un der ambient c on­ditions, at 25°C, and nom inal po wer. For conveni ence, th e phrases the drive
and this drive are used throughout this manual to indicate ST3120023A,
ST380023A, ST360015A, ST340017A and ST330013A model drives.

2.1 Specification summary table

The specification s listed in this table are for quick referenc e. For details on
specification me asurement or definition, see the appropriate section of this
manual.

Drive
specification

Formatted Gbytes
(512 bytes/sector)

Guaranteed
sectors

Bytes per sector 512
Default sectors

per track
Default read/write

heads
Default cylinders 16,383
Physical read/write

heads
Discs 2 2 1 1 1
Recording density

BPI (bits/inch max)
Track density TPI

(tracks/inch max)
Areal density

(Mbits/inch
Spindle speed

(RPM)
Max. Internal

transfer rate
(Mbits/sec)

Sustained transfer
rate (Mbytes/sec)

2

max)

ST3120023A ST380023A ST360015A ST340017A ST330013A

120 80 60 40 30

234,441,648 156,301,488 117,231,408 78,165,360 58,633,344

63

16

43221

542,000

78,000

42,200

7,200

570

27 to 44

4 Barracuda ATA V Product Manual, Rev. E

Drive
specification

I/O data transfer
rate (Mbytes/sec
max)

ATA data-transfer
modes supported

Cache buffer 2 Mbytes (2,048 kbytes)
Height (mm max) 26.1
Width (mm max) 101.85
Length (mm max) 147.0
Weight (typical) 635 grams (1.4 lb)
Average latency

(msec)
Power-on to ready

(sec typical)
Standby to ready

(sec typical)
Startup current

(typical) 12V (peak)
Track-to-track seek

time (msec typical)
Average seek time

(msec typical)
Average seek, read

(msec typical)
Average seek, write

(msec typical)
Seek power

typical)
Read/write power

(typical)
Idle mode (typical) 9.5 watts
Standby mode 0.7 watts (typical), 0.75 watts (max)
Sleep mode 0.7 watts (typical), 0.75 watts (max)
Voltage tolerance

(including noise)

ST3120023A ST380023A ST360015A ST340017A ST330013A

100

PIO modes 0–4

Multiword DMA modes 0–2

Ultra DMA modes 0–5

4.16

10 sec

10 sec

2.8 amps

1.0 (read), 1.2 (write)

9.4 9.0

9.4 9.0

10.5 10.0

13 watts

12 watts

5V ± 5%

12V ± 10%

Barracuda ATA V Product Manual, Rev. E 5

Drive
specification

Ambient
temperature

Temperature
gradient
(°C per hour max)

Relative humidity 5% to 90% (operating)

Relative humidity
gradient

Wet bulb tempera­ture (°C max)

Altitude,
operating

Altitude,
nonoperating
(below mean sea
level, max)

Shock, operating
(Gs max at 2 msec)

Shock,
nonoperating
(Gs max at 2 msec)

Vibration,
operating

Vibration,
nonoperating

Drive acoustics
Sound power (bels)

Quiet seek

Performance seek

Nonrecoverable
read errors

Mean time between
failures (power-on
hours)

Contact start-stop
cycles (25°C, 40%
relative humidity)

SeaShield Yes

ST3120023A ST380023A ST360015A ST340017A ST330013A

0° to 60°C (operating)

–40° to 70°C (nonoperating)

20°C (operating)

30°C (nonoperating)

5% to 95% (nonoperating)

30% per hour max

30 (operating)

40 (nonoperating)

–198.12 m to 3,048 m
(–650 ft to 10,000+ ft)

Idle*

–198.12 m to 12,192 m

(–650 ft to 40,000

350 Gs

0.50 Gs (0 to peak, 22–350 Hz)

5.0 Gs (0 to peak, 22–350 Hz)

(two discs) (one disc)

2.8 (typical), 3.0 (max)

2.8 (typical), 3.0 (max)

3.3 (typical), 3.6 (max)
1 per 10

600,000

50,000

+ ft)

63

2.1 (typical), <2.5 (max)

2.4 (typical), 2.8 (max)

3.0 (typical), 3.4 (max)

14

bits read

*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T.

specification, which may increase acoustic and power to operational levels.

6 Barracuda ATA V Product Manual, Rev. E

2.2 Formatted capacity

Model

ST3120023A 120 Gbytes 23 4,4 41,648 512
ST380023A 80 Gbytes 156,301,488 512
ST360015A 60 Gbytes 117,231,408 512
ST340017A 40 Gbytes 78,165,360 512
ST330013A 30 Gbytes 58,633,344 512

capacity

Formatted

Guaranteed

sectors Bytes per sector

2.3 Default logical geometry

Cylinders Read/write heads Sectors per track

16,383 16 63

LBA mode

When addressing these dri v es in LB A mo de, al l bl oc ks (s ector s ) are con sec­utively numbered from 0 to n–1, where n is the number of guaranteed sectors
as defined above.

2.4 Physical organization

Model Read/write heads Number of discs

ST3120023A 4 2
ST380023A 3 2
ST360015A 2 1
ST340017A 2 1
ST330013A 1 1

Barracuda ATA V Product Manual, Rev. E 7

2.5 Recording and interface technology

Interface ATA
Recording method 16/17 EPRML
Recording density BPI (bits/inch max) 542,000
Track density TPI (tracks/inch max) 78,000
Areal density (Mbits/inch
Spindle speed (RPM) (± 0.2%) 7,200
Max. Internal transfer rate (Mbits/sec) 570

2

max) 42,200

Sustained transf e r rate
(Mbytes/sec)

I/O data transfer rate
(Mbytes/se c ma x)

Interleave 1:1
Cache buffer 2 Mbytes (2,048 kbytes)

27 to 44

16.6 (PIO mode 4)
100 (Ultra DMA mode 5)

2.6 Physical characteristics

ST360015A

Drive specification

Maximum height (mm)

(inches)

Maximum width (mm)

(inches)

Maximum length (mm)

(inches)

Typical weight (grams)

(pounds)

ST3120023A
ST380023A

26.1

1.028

101.85

4.01

147.0

5.787
635

1.40

ST340017A
ST330013A

26.1

1.028

101.85

4.01

147.0

5.787
635

1.40

8 Barracuda ATA V Product Manual, Rev. E

2.7 Seek time

Seek measurements a re taken with nom inal p ower at 25°C amb ient tem per­ature. All times are measured using drive diagnostics. The specifications in
the table below are defined as follows:

• Track-to-track seek time is an avera ge of all possibl e single-tr ack seeks in
both directions.

• Average seek time is a true statistical random average of at leas t 5,000
measurements of seeks between random tracks, less overhead.

Typical seek times (msec) Read Write

Track-to-track 1.0 1.2
Average

2 discs
1 disc

Average latency: 4.16 4.16

9.4

9.0

10.5

10.0

Note. These drives are designed to consistently meet the seek times represented

in this manual. Physical seeks, regardless of mode (such as track-to-track
and average), are expected to meet the noted values. However, due to the
manner in which these drives are formatted, benchmark tests that include
command overhead or measure logical seeks may produce results that vary
from these specifications.

2.8 Start/stop times

Power-on to Ready (sec) 10 (max)
Standby to Ready (sec) 10 (max)
Ready to spindle stop (sec) 10 (max)

2.9 Power specifications

The drive receives DC power (+5V or +12V) through a four-pin standard drive
power connector.

Barracuda ATA V Product Manual, Rev. E 9

2.9.1 Power consumption

Power requirements for the dr ives are liste d in the table on page 10. Typical
power measurements are based on an average of drives tested, under nominal
conditions, using 5.0V and 12.0V input voltage at 25°C ambient temperature.

• Spinup power

Spinup power is measured fr om the time of power-on to the time that th e
drive spindle reaches operating speed.

• Seek mode

During seek mode, the read/write actuator arm moves towar d a specific
position on the disc surface and does not execute a read or write operation.
Servo electronics are ac tive. Seek m ode po wer r eprese nts th e worst-c ase
power consumption, using only random seeks with read or write latency time.
This mode is not typical and is provided for worst-case information.

• Read/write power and current

Read/write power is measured with the heads on track, based on a 16-sector
write followed by a 32-msec delay, then a 16-sector read followed by a 32­msec delay.

• Operating power and current

Operating power is measured using 40 percen t random seeks , 40 percent
read/write mode (1 write for each 10 reads) and 20 percent drive idle mode.

• Idle mode power

Idle mode power is measured with the drive up to speed, with servo
electronics active and with the heads in a random track location.

• Standby mode

During Standby mode, the drive accepts commands, but the drive is not
spinning, and the servo and read/write electronics are in power-down mode.

10 Barracuda ATA V Product Manual, Rev. E

Power dissipation
(watts, ST3120023A, 2-disc)

Average
(watts, 25° C)

5V typ
amps

12V typ
amps

Spinup — — 2.8 (peak)
Idle 7.5 0.525 0.407
Idle* (with offline activity) 9.5 0.844 0.439
Operating 40% r/w.

40% seek, 20% inop.

12 0.634 0.74

Seeking 13 0.511 0.871
Standby 0.7 0.116 0.01
Sleep 0.7 0.116 0.01

*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T.

specification, which may increase acoustic and power to operational levels.

Barracuda ATA V Product Manual, Rev. E 11

2.9.1.1 Typical current profile

0.9
DC average of waveform

0.75

0.6

Amps

0.45

0.3

0.15

+5 Volt Current during spindle start — Typical Amperes

0.0

0.0 2 4 6 8 10 12 14 16

Seconds

Figure 1. Typical 5V startup and operation current profile

2.25

+12 Volt Current during spindle start — Typical Amperes

1.875

1.5

Amps

1.125

0.75

0.375

0.0

0.0 2 4 6 8 10 12 14 16

Seconds

DC average of waveform

Figure 2. Typical 12V startup and operation current profile

12 Barracuda ATA V Product Manual, Rev. E

2.9.2 Conducted noise

Input noise ripple is measured at the host system power supply across an
equivalent 80-ohm resistive load on the +12 volt line or an equivalent 15-ohm
resistive load on the +5 volt line.

• Using 12-volt power, the drive is expected to operate with a maximum of 120
mV peak-to-peak square-wave injected noise at up to 10 MHz.

• Using 5-volt power, the drive is expected to operate with a maximum of 100
mV peak-to-peak square-wave injected noise at up to 10 MHz.

Note. Equival ent r esistan ce is cal culated b y div idin g the n ominal volt age by

the typical RMS read/write current.

2.9.3 Voltage tolerance

Voltage tolerance (including noise):

5V ± 5%
12V ± 10%

2.9.4 Power-management modes

The drive provides programmable power management to provide greater
energy efficiency. In most systems, you can control power management
through the system setu p program. The drive featur es the following power­management modes:

Power modes Heads Spindle Buffer

Active Tracking Rotating Enabled
Idle Tracking R otating Enabled
Standby Parked Stopped Enabled
Sleep Parked Stopped Disabled

• Active mode

The drive is in Active mode during the read/write and seek operations.

• Idle mode

The buffer remains enabled, and the drive accepts all commands and returns
to Active mode any time disc access is necessary.

• Standby mode

The drive enters Standby mode when the host sends a Standby Immediate

Barracuda ATA V Product Manual, Rev. E 13

command. If the host has s et the standby timer, the drive can als o enter
Standby mode automat ically after the driv e has bee n inacti ve for a specifi­able length of time. The standby timer delay is established using a Standby
or Idle command. In Standb y mode, the drive buffer is enable d, the heads
are parked and the sp indle is at rest. The drive accepts all c om m an ds an d
returns to Active mode any time disc access is necessary.

• Sleep mode

The drive enters Sleep mode after receiving a Sleep command from the
host. In Sleep mode, the drive buffer is disabled, the heads are parked and
the spindle is a t r es t. Th e dr i ve le av es Sl eep mode after it recei ves a H a rd
Reset or Soft Reset from the host. After receiving a reset, the dr ive exits
Sleep mode and enters Standby mode with all current translation parameters
intact.

• Idle and Standby timers

Each time the drive performs an Active function (read, write or s eek), the
standby timer is reinitialized and be gins counting down from its specified
delay times to zero. If the standby timer reaches zero before any drive activity
is required, the d riv e m ake s a transition to Standby mode. In both Idle and
Standby mode, the drive accepts all commands and returns to Active mode
when disc access is necessary.

2.10 Environmental specifications

2.10.1 Ambient temperature

Ambient temperature is defined as the temperature of the environment imme­diately surrounding the drive. Actual drive case temperature should not exceed
69°C (156°F) within the operating ambient conditions.

Above 1,000 feet (305 meters), the maximum temperature is derated linearly
to 112°F (44°C) at 10,000 feet (3,048 meters).

Operating: 0° to 60°C (32° to 140°F)
Nonoperating: –40° to 70°C (–40° to 158°F)

14 Barracuda ATA V Product Manual, Rev. E

2.10.2 Temperature gradient

Operating: 20°C per hour (68°F per hour max), without

condensation

Nonoperating: 30°C per hour (86°F per hour max)

2.10.3 Humidity

2.10.3.1 Relative humidity

Operating: 5% to 90% noncondensing (30% per hour max)
Nonoperating: 5% to 95% noncondensing (30% per hour max)

2.10.3.2 Wet bulb temperature

Operating: 30°C (86°F max)
Nonoperating: 40.0°C (104°F max)

2.10.4 Altitude

Operating: –198.12 m to 3,048 m (–650 ft to 10,000+ ft)
Nonoperating: –198.12 m to 12,192 m (–650 ft to 40,000+ ft)

Barracuda ATA V Product Manual, Rev. E 15

2.10.5 Shock

All shock spec ifications assum e that the driv e is mounted secu rely with the
input shock applied at the drive mounting screws. Shock may be applied in the
X, Y or Z axis.

2.10.5.1 Operating shock

These drives comply wi th the performanc e levels speci fied in this do cument
when subjected to a maxi mum operating sho ck of 63 Gs based on ha lf-sine
shock puls es of 2 ms ec . S ho c ks sh o ul d no t be re p eat ed m or e t h an t wo t im e s
per second.

2.10.5.2 Nonoperating shock

The nonoperating sh oc k l eve l tha t the driv e ca n ex pe ri ence without incurring
physical damage or degr adation in p erformance when subseque ntly put int o
operation is 350 Gs based on a nonrepetitive half-sine shock pulse of 2 msec
duration.

2.10.6 Vibration

All vibration specifications assume that the drive is mounted securely with the
input vibration applied at the drive mounting screws. Vibration may be applied
in the X, Y or Z axis.

2.10.6.1 Operating vibration

The following table lists the maximum vibration levels that the drive may
experience while mee ting the p erformance stan dards speci fied in thi s docu­ment.

5–22 Hz 0.25-inch displacement (zero to peak)
22–350 Hz 0.50 Gs acceleration (zero to peak)

2.10.6.2 Nonoperating vibration

The following table lists the maximum nonoperating vibratio n that the drive
may experience without incurring physical damage or degradation in perfor­mance when subsequently put into operation.

5–22 Hz 1.0-inch displacement (zero to peak)
22–350 Hz 5.0 Gs acceleration (zero to peak)

16 Barracuda ATA V Product Manual, Rev. E

2.11 Acoustics

Drive acoustics are measured as overall A-weig hted acoustic sound power
levels (no pure tones). All measurements are consistent with ISO document

7779. Sound power measurements are taken under essentially free-field

conditions over a reflecti ng plane. For all tests, the drive is orient ed with th e
cover facing upw ar d.

Note. For seek mode tests, the drive is placed in seek mode only. The number

of seeks per second is defined by the following equation:

(Number of seeks per second = 0.4 / (average latency + average access time)

Table 1: Fluid Dynamic Bearing (FDB) motor acoustics

Acoustic mode

Models Idle* Quiet seek Performance seek

ST3120023A and
ST380023A

ST360015A,
ST340017A and
ST330013A

*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T.

specification, which may increase acoustic and power to operational levels.

2.5 bels (typ)

2.7 bels (max)

2.1 bels (typ)

2.3 bels (max)

2.85 bels (typ)

3.05 bels (max)

2.45 bels (typ)

2.65 bels (max)

3.4 bels (typ)

3.7 bels (max)

3.1 bels (typ)

3.5 bels (max)

Barracuda ATA V Product Manual, Rev. E 17

2.12 Electromagnetic immunity

When properly ins talled in a represen tative host system , the drive operates
without errors or degradation in performance when subjected to the radio
frequency (RF) environments defined in the following table:

Performance

Test Description

Electrostatic
discharge

Radiated RF
immunity

Electrical fast
transient

Surge
immunity

Conducted
RF immunity

Voltage dips,
interrupts

Contact, HCP, VCP: ± 4
Air:

± 8 kV

80 to 1,000 MHz, 3 V/m,
80% AM with 1 kHz sine
900 MHz, 3 V/m, 50% pu lse
modulation @ 200 Hz

± 1 kV on AC mains, ± 0.5
kV on external I/O

± 1 kV differential, ± 2 kV
common, AC mains

150 kHz to 80 MHz, 3 Vrms,
80% AM with 1 kHz sine

0% open, 5 seconds
0% short, 5 seconds
40%, 0.10 seconds
70%, 0.01 seconds

level

kV;

B EN 61000-4-2: 95

A EN 61000-4-3: 96

B EN 61000-4-4: 95

B EN 61000-4-5: 95

A EN 61000-4-6: 97

C
C
C
B

2.13 Reliability

Nonrecoverable read errors 1 per 10
Mean time between failures 600,000 power-on hours

(nominal power, 25°C ambient temperature)

Contact start-stop cycles 50,000 cycles

(at nominal v oltage and tempe rature , with 6 0 cycles
per hour and a 50% duty cycle)

14

bits read, max.

Reference
standard

ENV 50204: 95

EN 61000-4-11: 94

Preve nti ve maintenance None required

18 Barracuda ATA V Product Manual, Rev. E

2.14 Agency certification

2.14.1 Safety certification

The drives are recognized in accordance with UL 1950 and CSA C22.2 (950)
and meet all applic able s ections of IE C950 a nd EN 60950 a s test ed by T UV
North America.

2.14.2 Electromagnetic compatibility

Hard drives that displ ay the CE mark co mply with the European Union (EU)
requirements specified in the Electromagnetic Compatibility Directive (89/336/
EEC). Testing is pe rformed to the lev els specified by the product s tandards
for Information Techn ology Equi pment (I TE). Emissio n levels are defined by
EN 55022, Class B and the immunity levels are defined by EN 55024.

Seagate uses an indepen dent laborato ry to confirm co mpliance with the EC
directives specifie d in th e pr ev iou s para gr aph . Driv es are te st ed in re pres en­tative end-user systems. Although CE-marked Seagate drives comply with the
directives when used in the test systems, we cannot guarantee that all systems
will comply with the di rectives. The drive is desig ned for operation inside a
properly designed enc losure, with properl y shielded I/O cab le (if necessary)
and terminators on all unused I/O ports. Computer manufacturers and system
integrators should confirm EMC compliance and provide CE marking for their
products.

Korean RRL

If these drives have the Korea Ministry of Information and Communication
(MIC) logo, they comply with paragraph 1 of Article 11 of the Electromagnetic
Compatibility control Re gulation a nd meet the E lectromagn etic Compa tibility
(EMC) Framework requirements of the Radio Research Laboratory (RRL)
Ministry of Information and Communication Republic of Korea.

These drives have been tested and comply with the Electromagnetic Interfer­ence/Electromagneti c Susceptib ility (EMI/EMS ) for Class B produc ts. Drives
are tested in a representative, end-user system by a Korean-recognized lab.

• EUT name (model numbers): ST3120023A, ST380023A, ST360015A,
ST340017A, and ST330013A

• Certificate numbers: ST3120023A E-H011-02-2918

ST380023A E-H011-02-2916
ST360015A E-H011-02-2917
ST330013A E-H011-02-2919

• Trade name or applicant: Seagate Technology

• Manufacturer/nationality: Singapore

Barracuda ATA V Product Manual, Rev. E 19

Australian C-Tick (N176)

If these models have the C-Tick marking, they comply with the Australia/New
Zealand Standard AS/NZS3548 1995 and meet the Electromagnetic Compat­ibility (EMC) Fram ework require ments of the A ustralian Commu nication Au­thority (ACA).

2.14.3 FCC verification

These drives are intended to be contained solely within a personal computer or
similar enclosure (not attached as an external device). As such, each drive is
considered to be a subassembly even when it is individually marketed to the
customer. As a subassembly, no Federal Communications Commission verifica­tion or certification of the device is required.

Seagate Technology L LC has tested this devi ce in enclosures as described
above to ensure that the total assembl y (enclo sure , disc dri ve, moth erboa rd,
power supply, etc.) does comply with the limits for a Class B computing device,
pursuant to Subpart J, Part 15 of the FCC rules. Op eration with nonc ertified
assemblies is likely to result in interference to radio and television reception.

Radioand televisioninterference. This equipment generates and uses radio
frequency energy and if not installed and used in st rict accorda nce with the
manufacturer’s instructions, may caus e interference to radio and telev ision
reception.

This equipment is designed to provide reasonable protection against such
interference in a residenti al instal lation. Ho wever, ther e is no g uarantee that
interference will no t occur in a particular in stallation. If this equipm ent does
cause interference to radio or tel ev isio n, whi ch can be determ ine d by turn in g
the equipment on and off, you are encouraged to try one or more of the
following corrective measures:

• Reorient the receiving antenna.

• Move the device to one side or the other of the radio or TV.

• Move the device farther away from the radio or TV.

• Plug the computer into a diff erent outlet so th at the receive r and compu ter

are on different branch outlets.

If necessary, you should consult your dealer or an experienced radio/television
technician for additional suggestions. You may find helpful the following
booklet prepared by the Federal Communications Commission: How toIdentify
andResolveRadio-Television Interference Problems. This booklet is available
from the Superintendent of Documents, U.S. Government Printing Office,
Washington, DC 20402. Refer to publication number 004-000-00345-4.

20 Barracuda ATA V Product Manual, Rev. E

Barracuda ATA V Product Manual, Rev. E 21

3.0 Configuring and mounting the drive

This section conta ins the specificatio ns and instructions f or configuring and
mounting the drive.

3.1 Handling and static discharge precautions

After unpacking, and before installation, the drive may be exposed to potential
handling and electrostatic discharge (ESD) hazards. Observe the following
standard handling and static-discharge precautions:

Caution:

• The SeaShell™ replaces electrostatic discharge (ESD) bags. The SeaShell
package is a shock-ribbed, transparent clamshell enclosure that limits a
drive’s exposure to ESD and also protects against external shocks and
stresses. The desig n permits attac hing cable s, software loading and la bel/
barcode scanning without removing the drive from the SeaShell. This
minimizes handling da mage. Keep the dr ive in the SeaSh ell package until
you are ready for installation.

• The drive has a cover called SeaShield
cover—it protec ts the drive from electrosta tic discharge (ESD) and mi nor
impact damage. Removing the SeaShield voids the warranty.

• Before handling the drive, put on a grounded wrist strap, or ground yourself
frequently by touching the metal chassis of a com puter that is plugged int o
a grounded outlet. Wear a grounded wrist strap throughout the entire
installation procedure.

• Handle the drive by its edges or frame only.

• The drive is extremely fragile—handle it with care. Do not press down on the

drive top cover.

• Always rest the drive on a padded, antistatic surface until you mount it in the
computer.

• Do not touch the connector pins or the printed circuit board.

• Do not remove the factory-installed labels from the drive or cover them with

additional labels. Removal voids the warranty. Some factory-installed labels
contain information n eeded to service the drive. Ot her labels are used to
seal out dirt and contamination.

. Do not remove this permanent

22 Barracuda ATA V Product Manual, Rev. E

3.2 Jumper settings

3.2.1 Master/slave configuration

The options jumper block shown in Figure 3 is used to configure the drive for
operation. It is the 8-pin dual header between the interface connector and the
power connector. Use the following settings to configure the drive as a master
or a slave.

Master or single drive. The drive is configured at the factory for a master or
single-drive operation with a jumper set on pins 7 and 8.

Driveasslave. Remove all jumpers.
Drive as master with a non-ATA-compatible slave.

Use this jumper setting only if the drive do es not work as a master with n o
jumpers installed.

Options jumper block

Master or single drive

Drive is slave

Master with non ATA­compatible slave

Cable select

Limit drive capacity
to 32 Gbytes

1753

684

2

Circuit Board

Figure 3. Master/slave jumper settings

3.2.2 Cable-select option

Computers that use cable select determine the master an d slave drives by
selecting or deselecting pin 28, CSEL, on the interface bus. Master and slave
drives are determined by their physical position on the cable. To enable cable
select, set a jumper on pins 5 and 6 as shown in Figure 3. Refer to your
computer manual to determine whether your computer supports this option.

Barracuda ATA V Product Manual, Rev. E 23

3.2.3 Alternate capacity jumper

Some older computers may “hang” at startup if their BI OS det ects a di sc dr ive
with a capacity gr eater than 32 Gbyt es. This l imits the d rive’s capacity to 32
Gbytes when the alternate capacity jumper is used. To access the full capacity
of the drive, you can:

• Update the BIOS

™

• Use third-party software such as DiscWizard

or Disk Manager

• Use a third-party host adapter

For drives with capacities greater than 32 Gbytes, the alternate capacity jumper
changes the total available LBA sectors to 32 Gbytes to solve issues with some
BIOS during power on. The ATA Set Features subcommand “F1

Report Full

H

Capacity Available” causes Identify Data words 60 and 61 to report the f ull
capacity. See Section 4.1.3 on page 33 for more details on the Set Features
command.

Windows XP, Windows Me, Windows 98 or newer versions are needed to
support drives with capacities greater than 32 Gbytes.

3.2.4 Ultra ATA/100 cable

An 80-conductor 40 -pin cable is required to r un Ultra DMA mode 3, mode 4
and mode 5. This cabl e uses even-numbered condu ctors connected to the
ground pins to improve signal integrity.

Note. If you are using a 40-pin 80-conductor

Master

Slave

Figure 4. Ultra ATA cable connectors

Pin 1

Computer

Motherboard

cable, attach the blue connector to the
motherboard, the black connector to the
master drive, and the grey connector
to the slave.

Note. The drive supports both host and drive cable detection. The host

detects the 80-conductor cable by sampling pin 34, CBLID–, o n the
interface bus. The drive detects the 80-conduct or cable by sensing a
capacitor at the host side through the CBLID– signal. The result is
reported i n a Fast Rise Detected bit ( bit 13 of word 93 in the Ident ify
drive parameter block).

24 Barracuda ATA V Product Manual, Rev. E

3.3 Drive mounting

You can mount the drive in any orientation using four screws in the side­mounting holes or four screws in the bottom-mounting holes. See Figure 5 for
drive mounting dimensions. Follow these important mounting precautions
when mounting the drive:

• Allow a minimum cle arance of 0.030 inches (0 .76 mm) around the entir e
perimeter of the drive for cooling.

• Use only 6-32 UNC mounting screws.

• Use only .045” +/ - .005 high by .050” diame ter bosses (4x) for bottom mountin g

applications to prevent defo rmat ion of the Sea Shiel d.

• Do not overtighten the mounting screws (maximum torque: 6 inch-lb).

• Do not use a drive interface cable that is more than 18 inches long.

Notes:

1. Dimensions are shown in inches (mm).

2 Dimensions per SFF-8301 specification.
3 Dimension measured from bottom of SeaShield.

Recommended
case temperature
measurement location

1.028 max
(26.11)

3 x 0.25 0.015
(6.35 0.037)
both sides

1.122 0.02
(28.5 0.51)

1.638 0.01

(41.61 0.25)

3 x 6-32 UNC-2B
.225 (5.71) max. fastener
penetration both sides. 3 threads
minimum engagement.

3

3

2

4.0 0.01

(101.60 0.25)

5.787 max
(146.99)

0.218
(5.54)

3

2.23

(56.56)

2.83

(71.80)

3.71

(94.35)

0.125 0.01
(3.18 0.25)

3.75 0.01

(95.25 0.25)

4.0 0.01

(101.60 0.25)

Figure 5. Mounting dimensions—top, side and end view

0.168
(4.27)

3

1.625 0.02

(41.28 0.51)

1.75 0.01

(44.45 0.25)

4 x 6-32 UNC-2B
.250 (6.35) max. fastener
penetration. 3 threads
minimum engagement.

Recommended
case temperature
measurement location

Barracuda ATA V Product Manual, Rev. E 25

4.0 A TA interface

These drives use the industry -standard A TA task file interface tha t supports
16-bit data transfers . It supports ATA program med in put /output (PIO) modes
0–4; multiword DM A modes 0–2, and Ultr a DMA modes 0–5. The dr ive als o
supports the use of the IORDY signal to provide reliable high-speed data
transfers.

You can use a daisy-chain cable to connect two drives to a single AT host bus.
For detailed information about the ATA interface, refer to the draft of AT

Attachment with Packet Interface Extension (ATA/ATAPI-5), NCITS T13
1153D, subsequently referred to as the Draft ATA-5 Standard.

4.1 ATA interface signals and connector pins

Figure 6 on page 26 summ arizes the s ignals on the ATA interface connector
that the drive suppor ts. For a detailed description of the se signals, refer to
the Draft ATA-5 Standard.

26 Barracuda ATA V Product Manual, Rev. E

Drive pin #

10
11
12
13
14
15
16
17
18
19
20
21
22
23

24
25

26
27

28
29
30
31
32
33
34

35
36
37
38
39
40

Signal name

–

1
2
3
4
5
6
7
8
9

Reset

Ground

DD7
DD8
DD6
DD9
DD5

DD10

DD4

DD11

DD3

DD12

DD2

DD13

DD1

DD14

DD0

DD15

Ground

(removed)

DMARQ

Ground
DIOW–

STOP

Ground

DIOR

–

HDMARDY

HSTROBE

Ground

IORDY

DDMARDY–

DSTROBE

CSEL

–

DMACK

Ground

INTRQ

–

IOCS16

DA1

–

PDIAG

CBLID–

DA0
DA2

–

CS0

–

CS1

–

DASP
Ground

–

Host pin # and signal description

1

Hardware Reset

2

Ground

3

Host Data Bus Bit 7

4

Host Data Bus Bit 8

5

Host Data Bus Bit 6

6

Host Data Bus Bit 9

7

Host Data Bus Bit 5

8

Host Data Bus Bit 10

9

Host Data Bus Bit 4

10

Host Data Bus Bit 11

11

Host Data Bus Bit 3

12

Host Data Bus Bit 12

13

Host Data Bus Bit 2

14

Host Data Bus Bit 13

15

Host Data Bus Bit 1

16

Host Data Bus Bit 14

17

Host Data Bus Bit 0

18

Device Data (15:0)

19

Ground
(No Pin)

20
21

DMA Request

22

Ground

23

Device I/O Write:
Stop Ultra DMA Burst

24

Ground

25

Device I/O Read:
Host Ultra DMA Ready:
Host Ultra DMA Data Strobe

26

Ground

27

I/O Channel Ready
Device Ultra DMA Ready
Device Ulta DMA Data Strobe

28

Cable Select

29

DMA Acknowledge

30

Ground

31

Device Interrupt

32

Reserved

33

Host Address Bus Bit 1

34

Passed Diagnostics
Cable Assembly Type Identifier

35

Device Address (2:0)

36

Device Address (2:0)

37

Chip Select (1:0)

38

Chip Select (1:0)

39

Drive Active/Slave Present

40

Ground

Pins 28, 34 and 39 are used for master-slave communication (details shown below).

28
34
39

Drive 0 (master)Drive 1 (slave)

28
34
39

CSEL

PDIAG

DASP–

–

Host

28
34
39

Figure 6. I/O pins and supported ATA signals

Barracuda ATA V Product Manual, Rev. E 27

4.1.1 Supported ATA commands

The following table lists ATA-standard commands that the drive supports. For
a detailed description of the ATA commands, refer to the DraftATA-5 Standard.
See “S.M.A.R.T. commands” on page 35 for details and subcommands used
in the S.M.A.R.T. implementation.

Command name Command code (in hex)

ATA-standard commands

Download Microcode 92
Execute Device Diagnostics 90
Flush Cache E7
Identify Device EC
Initialize Device Parameters 91
Read Buffer E4
Read DMA C8
Read Multiple C4
Read Native Max Addess F8
Read Sectors 20
Read Verify Sectors 40
Seek 70
Set Features EF
Set Max F9

Note: Individual Set Max commands
are identified b y the v alue pl aced in the
Set Max Features Register as defined
to the right.

Freeze Lock 04
Set Multiple Mode C6
S.M.A.R.T. B0
Write Buffer E8
Write DMA CA

H

H

H

H

H

H

H, C9H

H

H

H, 21H

H, 41H

H

H

H

Address: 00

Password: 01

Lock: 02

Unlock: 03

H

H

H

H

H, CBH

H
H
H
H

28 Barracuda ATA V Product Manual, Rev. E

Command name Command code (in hex)

Write Multiple C5
Write Sectors 30

H

H, 31H

ATA-standard power-management commands

Check Power Mode 98H or E5
Idle 97H or E3
Idle Immediate 95H or E1
Sleep 99H or E6
Standby 96H or E2
Standby Immediate 94H or E0

ATA-standard security commands

Security Set Password F1
Security Unlock F2
Security Erase Prepare F3
Security Erase Unit F4
Security Freeze Lock F5
Security Disable Password F6

H

H

H

H

H

H

H

H

H

H

H

H

4.1.2 Identify Device command

The Identify Device command (command code EC

) transfers information

H

about the drive to the host followin g power up. The data is organized as a
single 512-byte block of data, whose contents are shown in the table on
page 27. All reserved bits or words sh ould be set to zero. Parame ters listed
with an “x” are drive-specific or vary with the state of the drive. See Section

2.0 on page 3 for default parameter settings.
The following commands contain drive-specific features that may not be

included in the Draft ATA-5 Standard.

Barracuda ATA V Product Manual, Rev. E 29

Word Description Value

Configuration information:

0C5A

• Bit 15: 0 = ATA; 1 = ATAPI

0

• Bit 7: removable media

• Bit 6: removable controller

• Bit 0: reserved

1 Number of logical cylinders 16,383
2 ATA-reserved 0000
3 Number of logical heads 16
4 Retired 0000
5 Retired 0000
6 Number of logical secto rs per logical

003F

track: 63
7–9 Retired 0000
10–19 Seri al number: (20 ASCII characters,

0000

= none)

H

ASCII

20 R etired 0000
21 R etired 0400
22 Obsolete 0000
23–26 Firmware revision (8 ASCII character

x.xx
string, padded with blanks to end of
string)

H

H

H

H

H

H

H

H

H

27–46 Drive model number: (40 ASCII charac-

ters, padded with blanks to end of string)

ST3120023A

ST380023A

ST360015A

ST340017A

ST330013A

47 (Bits 7–0) Maximum sectors per i nterrupt

8010
on Read multiple and Write multiple (16)

48 Reserved 0000
49 Standard Standby timer, IORDY sup-

2F00
ported and may be disable d

50 ATA-reserved 0000

H

H

H

H

30 Barracuda ATA V Product Manual, Rev. E

Word Description Value

51 PIO data-transfer cycle timing mode 0200
52 R etired 0200
53 Words 54–58, 64–70 and 88 are valid 0007
54 N umber of current logical cylinders xxxx
55 Number of current logical heads xxxx
56 N umber of current logical sectors per

xxxx

logical track
57–58 Current capacity in sectors xxxx
59 N umber of sectors transferred during a

xxxx

Read Multiple or Write Multiple com-

mand
60–61 Total number of user-addressable LBA

sectors available

(see Section 2.2 for related information)

ST3120023A = 234,441,648
ST380023A = 156,301,488
ST360015A = 117,231,408
ST340017A = 78,165,360

ST330013A = 58,633,344
62 R etired 0000
63 Multiword DMA active and modes sup-

xx07

ported (see note following this table)

H

H

H

H

H

H

H

H

H

H

64 Advanced PIO modes supported (modes

0003

3 and 4 supported)

65 Minimum multiword DMA transfer cycle

0078

time per word (120 nsec)

66 Recommended multiword DMA transfer

0078

cycle time per word (120 nsec)

67 Minimum PIO cycle time without IORDY

00F0

flow control (240 nsec)

68 Minimum PIO cycle time with IORDY

0078

flow control (120 nsec)
69–74 ATA-reserved 0000
75 Queue depth 0000

H

H

H

H

H

H

H

Barracuda ATA V Product Manual, Rev. E 31

Word Description Value

76–79 ATA-reserved 0000
80 Major version number 003E
81 Minor version number 0000
82 C ommand sets supported 306B
83 C ommand sets supported 4001
84 C ommand sets support extension 4000
85 Command sets enabled 30xx
86 Command sets enabled 0001
87 Command sets enable extension 4000
88 U ltra DMA support and current mode

xx3F

(see note following this table)
89 Security erase time 0000
90 Enhanced security erase time 0000
91 Advanced power management value 0040
92 Master password revision code FFFE
93 H ardware reset value (see description

xxxx

following this table)

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

94 Auto acoustic management setting xxxx
95–127 ATA-reserved 0000
128 Security status 0001
129–159 Seagate-reserved xxxx
160–254 ATA-reserved 0000
255 Integrity word xxA5

H

H

H

H

H

H

32 Barracuda ATA V Product Manual, Rev. E

Note. S ee the bit descrip tions below for words 63, 88, 93 and 94 of the

Identify Drive data:

Description (if bit is set to 1)

Bit Word 63

0 Multiword DMA mode 0 is supported.
1 Multiword DMA mode 1 is supported.
2 Multiword DMA mode 2 is supported.
8 Multiword DMA mode 0 is currently active.
9 Multiword DMA mode 1 is currently active.
10 Multiword DMA mode 2 is currently active.

Bit Word 88

0 Ultra DMA mode 0 is suppo rted.
1 Ultra DMA mode 1 is suppo rted.
2 Ultra DMA mode 2 is suppo rted.
3 Ultra DMA mode 3 is suppo rted.
4 Ultra DMA mode 4 is suppo rted.
8 Ultra DMA mode 0 is currently active.
9 Ultra DMA mode 1 is currently active.
10 Ultra DMA mode 2 is currently active.
11 Ultra DMA mode 3 is currently active.
12 Ultra DMA mode 4 is currently active.
13 Ultra DMA mode 5 is currently active.

Bit Word 93

13 1 = 80-conductor cable detected, CBLID above V

0 = 40-conductor cable detected, CBLID below VIL

Bit Word 94

0–7 Current AAM setting
8–15 AAM Power on default

IH

Barracuda ATA V Product Manual, Rev. E 33

4.1.3 Set Features command

This command control s the imple mentation o f var ious f eatures t hat the d rive
supports. When th e drive receives this command , it sets BSY, checks the
contents of the Features register, clears BSY and generates an interrupt. If the
value in the regis ter do es no t r epres en t a feat ur e th at t he d r iv e sup por ts , th e
command is aborted. Po wer-on default has the read look-ahead and writ e
caching features enabled. The acceptable values for the Features register are
defined as follows:

02
03

05
42

55
82

Enable write cache (default).

H

Set transfer mode (based on Sec tor Count register value).

H

00

Set PIO mode to default (PIO mode 2).

H

01

Set PIO mode to default and disable IORDY (PIO mode 2).

H

08

PIO mode 0

H

09

PIO mode 1

H

0A

PIO mode 2

H

0B

PIO mode 3

H

0C

PIO mode 4 (default)

H

20

Multiword DMA mode 0

H

21

Multiword DMA mode 1

H

22

Multiword DMA mode 2

H

40

Ultra DMA mode 0

H

41

Ultra DMA mode 1

H

42

Ultra DMA mode 2

H

43

Ultra DMA mode 3

H

44

Ultra DMA mode 4

H

45

Ultra DMA mode 5

H

Enable advanced power management.

H

Auto acoustic management (based on section count register value).

H

FE

Performance seek

H

80

Quiet acoustic seek

H

Disable read look-ahead (read cache) feature.

H

Disable write cache.

H

34 Barracuda ATA V Product Manual, Rev. E

AA
F1

Enable read look-ahead (read cache) feature (default).

H

Report full capacity avai lable.

H

Note. At power-on, or after a hardware or software reset, the default values

of the features are as indicated above.

Barracuda ATA V Product Manual, Rev. E 35

4.1.4 S.M.A.R.T. commands

S.M.A.R.T. provides near-term failure prediction for disc drives. When
S.M.A.R.T. is enabled, the d rive monitors predetermine d drive attribut es that
are susceptible to degradation over time. If self-monitoring determines that a
failure is like ly, S.M .A. R.T . ma kes a st atus rep ort av ailab le t o th e host. No t all
failures are predictable. S.M.A.R.T. predictability is limited to the attributes the
drive can monitor. For more information on S.M.A.R.T. commands and imple­mentation, see the Draft ATA-5 Standard.

SeaTools diagnostic software activates a built-i n drive self-test (DST S.M.A.R. T.
command for D4

) that eliminates unnecessary drive returns. The diagnostic

H

software ships with all new drives a nd is al so ava ilable at:
http://seatools.sea

gate.com.

This drive is ship ped with S.M.A.R.T. features disabled. Y ou must have a
recent BIOS or software package that supports S.M.A.R.T. to enable this
feature. The table below shows the S.M.A.R.T. command codes that the drive
uses.

Code in features
register S.M.A.R.T. command

D0
D1
D2
D3
D4
D5
D6
D7
D8
D9
DA

H

H

H

H

H

H

H

H

H

H

H

S.M.A.R.T. Read Data
Vendor-specific
S.M.A.R.T. Enable/Disable Attribute Auto save
S.M.A.R.T. Save Attribute Values
S.M.A.R.T. Execute Off-line Immediate (runs DST)
S.M.A.R.T. Read Log Sector
S.M.A.R.T. Write Log Sector
Vendor-specific
S.M.A.R.T. Enable Opera tio ns
S.M.A.R.T. Disable Op erations
S.M.A.R.T. Return Status

Note. If an appropriate code is not written to the Features Register, the

command is aborted and 0x04 (abort) is written to the Error register.

36 Barracuda ATA V Product Manual, Rev. E

Barracuda ATA V Product Manual, Rev. E 37

5.0 Seagate Technology support services Online Services

Internet

www.seagate.com for information about Seagate products and services.
Worldwide suppor t is available 24 hours daily by e-mail for your disc or tape
questions.

Presales Support:

Disc: www.seagate.com/support/email/email_presales.html or
[e-mail]
Tape: www.seagate.com/support/email/email_tape_presales.html or
[e-mail]

Technical Support:

Disc: www.seagate.com/support/email/email_disc_support.html or
[e-mail]
Tape: www.seagate.com/support/email/email_tape_support.html or
[e-mail]

Reseller Marketplace

Reseller Marketplace is the storage industry’s first collaborative, e-commerce
marketplace offering resellers the fastest, most efficient online purchasing
process for Seagate storage solutio ns. The Reseller Marketplace at ma rket­place.seagate.com, an exclusive ser vice for US reselle rs par ticipating in the
Seagate Partner Pr ogram (SPP), is designed to stream line the purchasing
process of Seagate soluti ons and provide unprecedented value to Seagat e
resellers through real-time pr icing and availability, fa st and easy com parison
shopping, and seamless integration with key distributors for a one-stop shop­ping experience.

For support, questions and comments: reseller.seagate.com/benefits/T1.html
or 1-877-271-3285 ( toll-free) 9

A.M. to 7 P.M. (eastern ti me) Monday through

Friday.

Ta pe Purchases

US customers ca n purchase S eagate data ca r tridges, tap e supplies, acces ­sories, and select Seagate tape drive products 24 hours daily at
buytape.seagate.com.

Automated Services

SeaFONE®(1-800-SEAGATE) is the Seagat e toll-free number (1-800-732-

4283) to access our automated self-help services. Using a touch-tone phone,
you can find answers to service phone numbers, commonly asked questions,
troubleshooting tips and specifications for disc drives and tape drives 24

38 Barracuda ATA V Product Manual, Rev. E

hours daily. International callers can reach this service by dialing +1-405­936-1234.

SeaFAX

Using a touch-tone p hone, you can obtain technical s upport informati on by
return FAX 24 hours daily.

®

(1-800-SEAGATE) is the Seagate automated FAX delivery system.

Presales Support

Presales Support

Our Presales Support staff can help you determine which Seagate products
are best suited for your specific application or computer system.

Technical Support

If you need help installing your drive, consult your dealer. Dealers are familiar
with their unique sys tem configurations and can hel p you with system con­flicts and other technical issues. If you need additional help, you can talk to a
Seagate technical support specialist. Before calling, note your system config­uration and drive model number (ST####).

SeaTDD™ ([phone]) is a telecommunicati ons device for the deaf
(TDD). You can send questi ons or comments 24 hours daily and exchange
messages with a technical support specialist from 8:00
1:00

P.M. to 6:00 P.M. (central time) Monday through Friday.

A.M. to 11:45 A.M. and

Customer Service (CSO)

Warranty Service

Seagate offers worldwide customer support for Seagate drives. Seagate
direct OEM, Distribution and System Integrator customers should contact
their Seagate ser vice center representa tive for warranty information . Other
customers should contact their place of purchase.

Authorized Service Centers

If you live outside the US, you can contact an Authorized Service Cente r for
service.

Barracuda ATA V Product Manual, Rev. E 39

USA/Canada/Latin America Support Services

Presales Support

Call Center Toll-free Direct dial FAX

Disc: 1-877-271-3285 [phone] [phone]
Tape: 1-800-626-6637 [phone] [phone]

Technical Support (SeaFONE)

1-800-SEAGATE or [phone] (for specific product phone number)
FAX: Disc: [phone]; Tape and Server Appliance: [phone]

SeaFAX 1-800-SEAGATE
SeaTDD [phone]

Warranty Service

Call Center Toll-free Direct dial FAX / Internet

USA, Mexico and 1-800-468-3472 [phone] [phone]

Latin America

Canada

Memofix1 1-800-636-6349 [phone] [phone]

www.memofix.com

Adtech* 1-800-624-9857 [phone] [phone]

www.adtech1.com

Brazil

MA Centro
de Serviços* — [phone] [phone]

e-mail: [e-mail]

European Support Services

For European customer support, dial the toll-free number for your specific
country for presales s upport, technical suppor t, SeaFAX and warranty ser­vice.

If your country is not listed here, dial our European call center at +31-20-316­7222 from 8:30
day. The European call center is located in Amsterdam, The Netherlands.

Call Center

Austria 0 800-20 12 90
Belgium 0 800-74 876
Denmark 80881266
France 0 800-90 90 52
Germany 0 800-182 6831

1Authorized Service Centers

A.M. to 5:00 P.M. (European central time) Monday through Fri-

40 Barracuda ATA V Product Manual, Rev. E

Ireland 1 800-55 21 22
Italy 800-790695
Netherlands 0 800-732 4283
Norway 800-113 91
Poland 00 800-311 12 38
Spain 900-98 31 24
Sweden 0 207 90 073
Switzerland 0 800-83 84 11
Turkey 00 800-3192 91 40
United Kingdom 0 800-783 5177

FAX Services—All European Countries

Presales/Technical Support/WarrantyService31-20-653-3513

Africa/Middle East Support Services

For presales, technical suppor t, warranty ser vice and FAX services in Afri ca
and the Middle East, dial our Europe an call cen ter at [phone] from
8:30

A.M. to 5:00 P.M. (European central time) Monday through Friday, or

send a FAX to [phone]. The European call center is located in
Amsterdam, The Netherlands.

Asia/Pacific Support Services

For Asia/Pacific presales and tec hnical suppor t, dial the toll-free numb er for
your specific country. The Asia/Pacific toll-free numbers are available from
6:00

A.M. to 10:45 A.M. and 12:0 0 P.M. to 6:00 P.M. (Australian eastern tim e)

Monday through Friday. If your country is not listed here, direct dial one of our
technical support locations.

Call Center Toll-free Direct dial FAX

Australia 1800-14-7201 ——
China ——[phone]
Hong Kong 800-90-0474 — [phone]
India1 1-600-33-1104 ——
Indonesia 001-803-1-003-2165 ——
Japan ——[phone]
Malaysia 1-800-80-2335 ——
New Zealand 0800-443988 ——
Singapore 800-1101-150 — [phone]
Taiwan — [phone] [phone]
Thailand 001-800-11-0032165 ——

1Authorized Service Center

Barracuda ATA V Product Manual, Rev. E 41

Warranty Service

Call Center Toll-free Direct dial FAX

Asia/Pacific — [phone] [phone]
Australia 1800-12-9277 ——

42 Barracuda ATA V Product Manual, Rev. E

Barracuda ATA V Product Manual, Rev. E 43

Index

Numerics

3D Defense System 1

A

acoustics 16
Active mode
adio frequency (RF)
agency certification (regulatory)
alternate capacity jumper
altitude
ambient co nditions
ambient temperatu re
areal density
ATA interface
ATA-standard commands
Australian C-Tick
autodetection
average seek time

B

BIOS 23
BPI

7

buffer
burst

1

C

cable 23
cable select
cache
case temperature
CE mark
certification
Check Power Mode
commands
compliance
conducted noise
conducted RF immunity
configuring the drive

12

17

23

14

3

8, 13

1, 7

25

27

19

1

8

1, 7

1, 22

1, 7

13

18

18

28

27

18

12

17

21

18

connector pins
connectors
contact start-stop cycles
CSA C22.2 (950)
CSEL

22

C-Tick

19

current profile
cycles

17

25

23

17

18

11

D

Data Defense 1
data-transfer rates
DC power
density
Diagnostic Defense
diagnostic software
discs
DiscWizard
Disk Manager
dissipation
Download Microcode
Drive Defense
drive diagnostics
drive monitoring
drive self-test
DST

8

7

6

23

10

35

1

1

1, 35

23

27

1

8

1

1, 35

E

electrical fast transient 17
electromagnetic compatibility
Electromagnetic Compatibility Direc-

tive

18

electromagnetic immunity
electrostatic discharge
EMC compliance
EN 60950
enclosures
environmental specifications
EPRML
error-correction algorithms
errors
European Union

18

1, 7

17

18

19

18

18

17

1, 17

13

1

44 Barracuda ATA V Product Manual, Rev. E

Execute Device Diagnostics 27

F

failure prediction 35
FCC verification
Features register
Flush Cache
formatted capacity
frequency

19

33

27

6

17

G

GMR 1
guaranteed sectors

6

H

handling 21
heads

1, 6

height

7

humidity

14

I

I/O data-transfer rate 7
Identify Device command
Idle

10, 28

Idle and Standby timers
Idle Immediate
Idle mode
Idle mode power
IEC950
Information Technology Equipment

Initialize Device Parameters
interface
interface signals
interference
interleave
internal data-transfer rate OD
ISO document 7779

18

28

12

9

18

7, 25

25

19

7

27, 28

13

27

7

16

J

jumper settings 22

K

Korean RRL 18

L

LBA mode 6
length

7

logical geometry

6

M

maintenance 17
master

22

master/slave
maximum temperature
mean time between failures (MTBF)

modes
monitoring
mounting the drive

1, 22

13

17

25

1

21, 24

N

noise 12
nominal power
nonoperating shock
nonoperating vibration
nonrecoverable read errors

3

15

15

O

operating 10
operating power and current
operating shock
operating vibration
orientation

15

15

24

P

physical characteristics 7
physical organization

6

17

9

Barracuda ATA V Product Manual, Rev. E 45

pins 25
PIO

25

power consumption
power dissipation
power management
power specifications
power-management comma nds
power-management modes
power-on to ready
precautions
preventive maintenance
programmable power management

24

12

9

10

12

8

28

12

8

17

R

radiated RF immunity 17
radio and television interference
random track location
Read Buffer
Read DMA
read errors
Read Multiple
Read Sectors
Read Verify Sectors
read/write heads
read/write power and current
recording and interface technology

recording density
recording heads
recording method
register
relative humidity
reliability
resistance
resistive load
RF

17

27
27
17

1, 27

27

7

33

17

12

12

9

27

6

7

1

7

14

19

9

S

S.M.A.R.T. 27
S.M.A.R.T. commands
S.M.A.R.T. drive monitoring

35

1

safety certification
screws
SeaShell
SeaShield
SeaTools
sectors
security commands
Security Disable Password
Security Erase Prepare
Security Erase Unit
Security Freeze Lock
Security Set Password
Security Unlock
Seek
seek mode
seek time
Seeking
servo electronic s
Set Features command
Set Multiple Mode
shock
signals
single-track seeks
slave
Sleep
Sleep mode
sound
specifications
spindle speed
spinup
spinup power
Standby
Standby Immediate
Standby mode
standby to ready
start/stop times
start-stop cycles
static-discharge precautions
stop times
subassembly
support services
surge immunity

24

21

1, 21

1, 35

6

27

9

8

10

15

25

22

10, 28

13

16

3

7

10

9

10, 28

9, 12

8

19

18

28

28

28

28

28

28

28

9

27, 33

27

8

28

8

8

17

21

37

17

46 Barracuda ATA V Product Manual, Rev. E

T

technical support servic es 37
temperature
temperature gradient
timers
track density
track-to-track seek time
TUV North America

13

14

13

7

8

18

U

UL 1950 18
Ultra ATA/100
Ultra DMA

23

23

V

vibration 15
voltage
voltage dips, interrupts
voltage tolerance

12

17

12

W

weight 7
wet bulb temperature
width

7

Write Buffer
Write DMA
Write Multiple
Write Sectors

27

27

1, 28

28

14

Seagate Technology LLC

920 Disc Drive, Scotts Valley, California 95066-4544, USA

Publication Number: 100221374, Rev. E, Printed in USA