Seagate ST3450857FC, ST3450657FC, ST3300657FC, ST336706LC, ST3450757FC User Manual

...

Product Manual

Cheetah 15K.7 FC

Standard models

ST3600057FC

ST3450857FC

ST3300657FC

Self-Encrypting Drive models

ST3600957FC

ST3450757FC

ST3300557FC

SED FIPS 140-2 models

ST3600857FC

ST3450657FC

ST3300457FC

100516225

Rev. E

December 2012

Publication number: 100516225, Rev. E December 2012

Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. Cheetah and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. The FIPS logo is a certification mark of NIST, which does not imply product endorsement by NIST, the U.S., or Canadian governments.All other trademarks or registered trademarks are the property of their respective owners.

No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC. Call 877-PUB-TEK1 (877-782-8351) to request permission.

When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage. Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating environment and other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for more information, visit www.bis.doc.gov), and controlled for import and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.

CONTENTS

SEAGATE® TECHNOLOGY SUPPORT SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.0 SCOPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2.0 APPLICABLE STANDARDS AND REFERENCE DOCUMENTATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.1 STANDARDS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.1.1 Electromagnetic compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.1.2 Electromagnetic compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2.2 EUROPEAN UNION RESTRICTION OF HAZARDOUS SUBSTANCES (ROHS) . . . . . . . . . . . . . . . . . 4

2.3 REFERENCE DOCUMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

3.0 GENERAL DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3.1 STANDARD FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3.2 MEDIA DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3.3 PERFORMANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3.4 RELIABILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3.5 FORMATTED CAPACITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3.5.1 Programmable drive capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3.6 FACTORY-INSTALLED OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3.7 USER-INSTALLED ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

4.0 PERFORMANCE CHARACTERISTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

4.1 INTERNAL DRIVE CHARACTERISTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

4.2 SEEK PERFORMANCE CHARACTERISTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

4.2.1 Access time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

4.2.2 Format command execution time (minutes). . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4.2.3 General performance characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4.3 START/STOP TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4.4 PREFETCH/MULTI-SEGMENTED CACHE CONTROL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

4.5 CACHE OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

4.5.1 Caching write data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

4.5.2 Prefetch operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

5.0 RELIABILITY SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

5.1 ERROR RATES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

5.1.1 Recoverable Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

5.1.2 Unrecoverable Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

5.1.3 Seek errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

5.1.4 Interface errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

5.2 RELIABILITY AND SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

5.2.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF) . . . 15

5.2.2 Preventive maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

5.2.3 Hot plugging the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

5.2.4 S.M.A.R.T. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

5.2.5 Thermal monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

5.2.6 Drive Self Test (DST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

5.2.7 Product warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

6.0 PHYSICAL/ELECTRICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

6.1 AC POWER REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

6.2 DC POWER REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

6.2.1 Conducted noise immunity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E I

CONTENTS

6.2.2 Power sequencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

6.2.3 Current profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

6.3 POWER DISSIPATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

6.4 ENVIRONMENTAL LIMITS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

6.4.1 Temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

6.4.2 Relative humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

6.4.3 Effective altitude (sea level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

6.4.4 Shock and vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

6.4.5 Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6.4.6 Air cleanliness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6.4.7 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6.4.8 Electromagnetic susceptibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6.5 MECHANICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

7.0 ABOUT FIPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

8.0 ABOUT SELF-ENCRYPTING DRIVES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

8.1 DATA ENCRYPTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

8.2 CONTROLLED ACCESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

8.2.1 Admin SP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

8.2.2 Locking SP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

8.2.3 Default password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

8.3 RANDOM NUMBER GENERATOR (RNG) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

8.4 DRIVE LOCKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

8.5 DATA BANDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

8.6 CRYPTOGRAPHIC ERASE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

8.7 AUTHENTICATED FIRMWARE DOWNLOAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

8.8 POWER REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

8.9 SUPPORTED COMMANDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

9.0 DEFECT AND ERROR MANAGEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

9.1 DRIVE INTERNAL DEFECTS/ERRORS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

9.2 DRIVE ERROR RECOVERY PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

9.3 FC-AL SYSTEM ERRORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

9.4 BACKGROUND MEDIA SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

9.5 MEDIA PRE-SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

9.6 DEFERRED AUTO-REALLOCATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

9.7 IDLE READ AFTER WRITE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

10.0 INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

10.1 DRIVE ID/OPTION SELECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

10.2 DRIVE ORIENTATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

10.3 COOLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

10.4 DRIVE MOUNTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

10.5 GROUNDING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

11.0 INTERFACE REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

11.1 FC-AL FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

11.1.1 Fibre Channel link service frames . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

11.1.2 Fibre Channel task management functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

11.1.3 Fibre Channel task management responses . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

11.1.4 Fibre Channel port login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

11.1.5 Fibre Channel port login accept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

11.1.6 Fibre Channel Process Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E II

CONTENTS

11.1.7 Fibre Channel Process Login Accept. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

11.1.8 Fibre Channel fabric login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

11.1.9 Fibre Channel fabric accept login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

11.1.10 Fibre Channel Arbitrated Loop options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

11.2 DUAL PORT SUPPORT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

11.3 SCSI COMMANDS SUPPORTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

11.3.1 Inquiry data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

11.3.2 Mode Sense data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

11.4 MISCELLANEOUS OPERATING FEATURES AND CONDITIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

11.5 FC-AL PHYSICAL INTERFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

11.5.1 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

11.5.2 Connector requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

11.5.3 Electrical description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

11.5.4 Pin descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

11.5.5 FC-AL transmitters and receivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

11.5.6 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

11.5.7 Fault LED Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

11.5.8 Active LED Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

11.5.9 Enable port bypass signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

11.5.10 Motor start controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

11.5.11 SEL_6 through SEL_0 ID lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

11.5.12 Device control codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

11.6 SIGNAL CHARACTERISTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

11.6.1 TTL input characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

11.6.2 LED driver signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

11.6.3 FC Differential output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

11.6.4 FC Differential input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E III

Seagate® Technology Support Services

For information regarding online support and services, visit

Available services include:

• Presales & Technical support

• Global Support Services telephone numbers & business hours

• Authorized Service Centers

For information regarding Warranty Support, visit

For information regarding data recovery services, visit

For Seagate OEM and Distribution partner portal, visit

For Seagate reseller portal, visit

http://spp.seagate.com

http://www.seagate.com/support/warranty-and-returns/

http://www.seagate.com/www/en-us/about/contact_us/

http://www.seagate.com/services-software/data-recovery-services/

https://direct.seagate.com/portal/system

Cheetah 15K.7 FC Product Manual, Rev. E 1

1.0 SCOPE

This manual describes Seagate Technology® LLC, Cheetah® 15K.7 FC (Fibre Channel) disk drives.

Cheetah 15K.7 FC drives support the Fibre Channel Arbitrated Loop and SCSI Fibre Channel Protocol specifications to the

extent described in this manual. The Fibre Channel Interface Manual (part number 100293070) describes the general Fibre

Channel Arbitrated Loop characteristics of this and other Seagate Fibre Channel drives. The Self-Encrypting Drive (SED) Users Guide, part number 100515636 describes the interface, general operation and security features available on SED drives.

From this point on in this product manual, the reference to Cheetah 15K.7 FC models is referred to as “the drive” unless references to individuals models are necessary.

Unless otherwise stated, the information in this manual applies to standard and Self-Encrypting Drive models.

ODEL NUMBER CAPACITY SELF-ENCRYPTING DRIVE (SED) FIPS 140-2 LEVEL 2 CERTIFIED

ST3600057FC 600 GB No No

ST3450857FC 450 GB No No

ST3300657FC 300 GB No No

ST3600957FC 600 GB Yes No

ST3600857FC 600 GB Yes Yes

ST3450757FC 450 GB Yes No

ST3450657FC 450 GB Yes Yes

ST3300557FC 300 GB Yes No

ST3300457FC 300 GB Yes Yes

Note. Previous generations of Seagate Self-Encrypting Drive models were called Full Disk Encryption (FDE) models

before a differentiation between drive-based encryption and other forms of encryption was necessary.

Note. The Self-Encrypting Drive models indicated on the cover of this product manual have provisions for “Security of

Data at Rest” based on the standards defined by the Trusted Computing Group (see www.trustedcomputinggroup.org).

For more information on FIPS 140-2 Level 2 certification see Section 7.0 on page 31.

For product certification status visit - http://csrc.nist.gov/groups/STM/cmvp/documents/140-1/1401vend.htm.

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E 2

2.0 APPLICABLE STANDARDS AND REFERENCE DOCUMENTATION

The drive has been developed as a system peripheral to the highest standards of design and construction. The drive depends upon its host equipment to provide adequate power and environment in order to achieve optimum performance and compliance with applicable industry and governmental regulations. Special attention must be given in the areas of safety, power distribution, shielding, audible noise control, and temperature regulation. In particular, the drive must be securely mounted in order to guarantee the specified performance characteristics. Mounting by bottom holes must meet the requirements of Section 10.4.

2.1 STANDARDS

The Cheetah 15K.7 FC family complies with Seagate standards as noted in the appropriate sections of this manual and the

Seagate Fibre Channel Interface Manual, part number 100293070.

The drives are recognized in accordance with UL 60950-1 and CSA 60950-1 as tested by UL and EN60950-1 as tested by TUV.

The security features of Cheetah 15K.7 FC SED models are based on the “TCG Storage Architecture Core Specification” and the “TCG Storage Workgroup Security Subsystem Classs: Enterprise_A” specification with additional vendor-unique features as noted in this product manual.

2.1.1 Electromagnetic compatibility

The drive, as delivered, is designed for system integration and installation into a suitable enclosure prior to use. As such the drive is supplied as a subassembly and is not subject to Subpart B of Part 15 of the FCC Rules and Regulations nor the Radio Interference Regulations of the Canadian Department of Communications.

The design characteristics of the drive serve to minimize radiation when installed in an enclosure that provides reasonable shielding. As such, the drive is capable of meeting the Class B limits of the FCC Rules and Regulations of the Canadian Department of Communications when properly packaged. However, it is the user’s responsibility to assure that the drive meets the appropriate EMI requirements in their system. Shielded I/O cables may be required if the enclosure does not provide adequate shielding. If the I/O cables are external to the enclosure, shielded cables should be used, with the shields grounded to the enclosure and to the host controller.

2.1.1.1 Electromagnetic susceptibility

As a component assembly, the drive is not required to meet any susceptibility performance requirements. It is the responsibility of those integrating the drive within their systems to perform those tests required and design their system to ensure that equipment operating in the same system as the drive or external to the system does not adversely affect the performance of the drive. See Table 2, DC power requirements.

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E 3

2.1.2 Electromagnetic compliance

Seagate uses an independent laboratory to confirm compliance with the directives/standards for CE Marking and C-Tick Marking. The drive was tested in a representative system for typical applications. The selected system represents the most popular characteristics for test platforms. The system configurations include:

• Typical current use microprocessor

• Keyboard

• Monitor/display

• Printer

• Mouse

Although the test system with this Seagate model complies with the directives/standards, we cannot guarantee that all systems will comply. The computer manufacturer or system integrator shall confirm EMC compliance and provide the appropriate marking for their product.

Electromagnetic compliance for the European Union

If this model has the CE Marking it complies with the European Union requirements of the Electromagnetic Compatibility Directive 89/336/EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and Directive 93/68/EEC of 22 July 1993.

Australian C-Tick

If this model has the C-Tick Marking it complies with the Australia/New Zealand Standard AS/NZS3548 1995 and meets the Electromagnetic Compatibility (EMC) Framework requirements of Australia’s Spectrum Management Agency (SMA).

Korean KCC

If this model has the Korean Communications Commission (KCC) logo, it complies with paragraph 1 of Article 11 of the Electromagnetic Compatibility (EMC) Control Regulation and meets the Electromagnetic Compatibility Framework requirements of the Radio Research Laboratory (RRL) Ministry of Information and Communication Republic of Korea.

Taiwanese BSMI

If this model has two Chinese words meaning “EMC certification” followed by an eight digit identification number, as a Marking, it complies with Chinese National Standard (CNS) 13438 and meets the Electromagnetic Compatibility (EMC) Framework requirements of the Taiwanese Bureau of Standards, Metrology, and Inspection (BSMI).

2.2 EUROPEAN UNION RESTRICTION OF HAZARDOUS SUBSTANCES (ROHS)

The European Union Restriction of Hazardous Substances (RoHS) Directive restricts the presence of chemical substances, including Lead (Pb), in electronic products effective July 2006.

A number of parts and materials in Seagate products are procured from external suppliers. We rely on the representations of our suppliers regarding the presence of RoHS substances in these parts and materials. Our supplier contracts require compliance with our chemical substance restrictions, and our suppliers document their compliance with our requirements by providing material content declarations for all parts and materials for the disk drives documented in this publication. Current supplier declarations include disclosure of the inclusion of any RoHS-regulated substance in such parts or materials.

Seagate also has internal systems in place to ensure ongoing compliance with the RoHS Directive and all laws and regulations which restrict chemical content in electronic products. These systems include standard operating procedures that ensure that restricted substances are not utilized in our manufacturing operations, laboratory analytical validation testing, and an internal auditing process to ensure that all standard operating procedures are complied with.

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E 4

2.3 REFERENCE DOCUMENTS

ANSI Fibre Channel Documents X3.230-1994 FC Physical and Signaling Interface (FC-PH) X3.297.1997 FC-PH-2 Fibre Channel Physical and Signaling Interface-2 X3.303.1998 FC-PH-3 Fibre Channel Physical and Signaling Interface-3 X3.272-1996 FC Arbitrated Loop (FC-AL) X3.269-1996 Fibre Channel Protocol for SCSI (FCP) NCITS TR-19 Private Loop SCSI Direct Attach (PLDA) NCITS TR-20 Fabric Loop Attachment (FC-FLA) SFF-8045 Specification for 40-pin SCA-2 Connector with Parallel Selection SFF-8067 Specification for 40-pin SCA-2 Connector with Bidirectional

Enclosure Services Interface

ANSI Small Computer System Interface (SCSI) Documents X3.131-1994 (SCSI-2) X3.270-1996 (SCSI-3) Architecture Model NCITS 305-199X (SCSI-3) Enclosure Services

Trusted Computing Group (TCG) Documents (apply to SED models only) TCG Storage Architechture Core Specification, Rev. 1.0 TCG Storage Security Class Enterprise Specification, Rev. 1.0

Self-Encrypting Drives Users Guide

Seagate part number: 100515636

Specification for Acoustic Test Requirement and Procedures

Seagate part number: 30553-001

Package Test Specification Seagate P/N 30190-001 (under 100 lb.) Package Test Specification Seagate P/N 30191-001 (over 100 lb.)

In case of conflict between this document and any referenced document, this document takes precedence.

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E 5

3.0 GENERAL DESCRIPTION

Cheetah 15K.7 FC drives provide high performance, high capacity data storage for a variety of systems including engineering workstations, network servers, mainframes, and supercomputers. Cheetah 15K.7 FC drives support 4-Gbit Fibre Channel.

Cheetah 15K.7 FC drives support the Fibre Channel Arbitrated Loop (FC-AL) and SCSI Fibre Channel Protocol as described

in the ANSI specifications, this document, and the Fibre Channel Interface Manual which describes the general interface

characteristics of this drive. Cheetah 15K.7 FC drives are classified as intelligent peripherals and provide level 2 conformance (highest level) with the ANSI SCSI-1 standard.

Cheetah 15K.7 FC SED models have provisions for “Security of Data at Rest” based on the standards defined by the Trusted Computing Group (see www.trustedcomputinggroup.org).

Note. Never disassemble the HDA and do not attempt to service items in the sealed enclosure (heads, media, actuator,

etc.) as this requires special facilities. The drive does not contain user-replaceable parts. Opening the HDA for any reason voids your warranty.

Cheetah 15K.7 FC drives use a dedicated landing zone at the innermost radius of the media to eliminate the possibility of destroying or degrading data by landing in the data zone. The heads automatically go to the landing zone when power is removed from the drive.

An automatic shipping lock prevents potential damage to the heads and discs that results from movement during shipping and handling. The shipping lock disengages and the head load process begins when power is applied to the drive.

The drives also use a high-performance actuator assembly with a low-inertia, balanced, patented, straight arm design that provides excellent performance with minimal power dissipation.

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E 6

3.1 STANDARD FEATURES

Cheetah 15K.7 FC drives have the following standard features:

• 4-Gbit Fibre Channel interface

• Integrated dual port FC-AL controller

• Concurrent dual port transfers

• Support for FC arbitrated loop, private and public attachment

• Differential copper FC drivers and receivers

• Downloadable firmware using the FC-AL interface

• Supports SCSI enclosure services via interface connector

• 128-deep task set (queue)

• Supports up to 32 initiators

• Drive selection ID and configuration options are set on the FC-AL backpanel or through interface commands. Jumpers are not used on the drive.

• Supports SCSI Enclosure Services through the interface connector

• Fibre Channel worldwide name uniquely identifies the drive and each port

• User-selectable logical block size (512, 520, 524, or 528 bytes per logical block)

• Selectable frame sizes from 256 to 2,112 bytes

• Industry standard 3.5-inch low profile form factor dimensions

• Programmable logical block reallocation scheme

• Flawed logical block reallocation at format time

• Programmable auto write and read reallocation

• Reed-Solomon error correction code

• Sealed head and disk assembly (HDA)

• No preventive maintenance or adjustments required

• Dedicated head landing zone

• Automatic shipping lock

• Embedded Grey Code track address to eliminate seek errors

• Self-diagnostics performed at power on

• Zone bit recording (ZBR)

• Vertical, horizontal, or top down mounting

• Dynamic spindle brake

• 16,384 Kbyte data buffer (see Section 4.5)

• Embedded servo design

• Reallocation of defects on command (Post Format)

• Fibre Channel interface transports SCSI protocol

Cheetah 15K.7 FC SED models have the following additional features :

• Automatic data encryption/decryption

• Controlled access

• Random number generator

• Drive locking

• 16 independent data bands

• Cryptographic erase of user data for a drive that will be repurposed or scrapped

• Authenticated firmware download

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E 7

3.2 MEDIA DESCRIPTION

The media used on the drive has an aluminum substrate coated with a thin film magnetic material, overcoated with a proprietary protective layer for improved durability and environmental protection.

3.3 PERFORMANCE

• Programmable multi-segmentable cache buffer

• 400 Mbytes/sec maximum instantaneous data transfers per port

• 15k RPM spindle; average latency = 2.0 msec

• Command queuing of up to 128 commands

• Background processing of queue

• Supports start and stop commands (spindle stops spinning)

• Adaptive seek velocity; improved seek performance

Note. There is no significant performance difference between Self-Encrypting Drive and standard (non-Self-Encrypting

Drive) models

3.4 RELIABILITY

• Annualized Failure Rate (AFR) of 0.55%

• Increased LSI circuitry integration

• Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T.)

• Dithering

• 5-year warranty

3.5 FORMATTED CAPACITIES

Standard OEM models are formatted to 512 bytes per block. The block size is selectable at format time and must be one of the supported sizes listed in the table below.

Seagate designs specify capacity points at certain block sizes that Seagate guarantees current and future products will meet. We recommend customers use this capacity in their project planning, as it ensures a stable operating point with backward and forward compatibility from generation to generation. The current guaranteed operating points for this product are:

Table 1:

ST3600057FC ST3600957FC

SECTOR SIZE

512 1,172,123,568 45DD2FB0 879,097,968 3465F870 585,937,500 22ECB25C

520 1,147,307,694 446286AE 860,480,771 3349E503 573,653,848 22314358

524 1,132,015,600 43792FF0 849,011,700 329AE3F4 566,007,800 21BC97F8

528 1,115,749,560 4280FCB8 836,812,167 31E0BD87 557,874,778 21407E5A

Seagate drives also may be used at the maximum available capacity at a given block size, but the excess capacity above the guaranteed level will vary between other drive families and from generation to generation, depending on how each block size actually formats out for zone frequencies and splits over servo bursts. This added capacity potential may range from 0.1 to

1.3 percent above the guaranteed capacities listed above. Using the drives in this manner gives the absolute maximum

capacity potential, but the user must determine if the extra capacity potential is useful, or whether their assurance of backward and forward compatibility takes precedence.

ST3600857FC DECIMAL HEX DECIMAL HEX DECIMAL HEX

ST3450857FC ST3450757FC ST3450657FC

ST3300657FC ST3300557FC ST3300457FC

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E 8

3.5.1 Programmable drive capacity

Using the Mode Select command, the drive can change its capacity to something less than maximum. See the Mode Select

Parameter List table in the SCSI Commands Reference Manual. Refer to the Parameter list block descriptor number of

blocks field. A value of zero in the number of blocks field indicates that the drive shall not change the capacity it is currently formatted to have. A number in the number of blocks field that is less than the maximum number of LBAs changes the total drive capacity to the value in the block descriptor number of blocks field. A value greater than the maximum number of LBAs is rounded down to the maximum capacity.

3.6 FACTORY-INSTALLED OPTIONS

You may order the following items which are incorporated at the manufacturing facility during production or packaged before shipping. Some of the options available are (not an exhaustive list of possible options):

• Other capacities can be ordered depending on sparing scheme and sector size requested.

• Single-unit shipping pack. The drive is normally shipped in bulk packaging to provide maximum protection against transit damage. Units shipped individually require additional protection as provided by the single unit shipping pack. Users planning single unit distribution should specify this option.

• The Safety and Regulatory Agency Specifications, part number 75789512, is usually included with each standard OEM

drive shipped, but extra copies may be ordered.

3.7 USER-INSTALLED ACCESSORIES

The following accessories are available. All kits may be installed in the field.

• Evaluation kit, part number 73473641. This kit provides an adapter card (“T-card”) to allow cable connections for two FC ports and DC power.

• Single-unit shipping pack.

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E 9

4.0 PERFORMANCE CHARACTERISTICS

This section provides detailed information concerning performance-related characteristics and features of Cheetah 15K.7 FC drives.

4.1 INTERNAL DRIVE CHARACTERISTICS

ST3600057FC ST3450857FC ST3300657FC ST3600957FC ST3450757FC ST3300557FC

ST3600857FC ST3450657FC ST3300457FC Drive capacity 600 450 300 Gbytes (formatted, rounded off value) Read/write data heads 8 6 4 Tracks per inch 165,000 165,000 165,000 TPI Peak bits per inch 1,361 1,361 1,361 KBPI Areal Density 225 225 225 Gbits/inch Internal data rate 1.49 - 2.37 1.49 - 2.37 1.49 - 2.37 Gbits/sec (max) disk rotation speed 15k 15k 15k RPM Avg rotational latency 2.0 2.0 2.0 msec

*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.

4.2 SEEK PERFORMANCE CHARACTERISTICS

See Section 11.5, "FC-AL physical interface" on page 56 and the Fibre Channel Interface Manual (part number 77767496)

for additional timing details.

4.2.1 Access time

NOT INCLUDING CONTROLLER

OVERHEAD

(MSEC)

READ WRITE

Average Typical 3.4 3.9

Single track Typical 0.2 0.44

Full stroke Typical 6.6 7.4

1. Typical access times are measured under nominal conditions of temperature, voltage, and

horizontal orientation as measured on a representative sample of drives.

2. Access to data = access time + latency time.

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E 10

4.2.2 Format command execution time (minutes)

When changing sector sizes, the format times shown below may need to be increased by 30 minutes.

ST3600057FC ST3450857FC ST3300657FC

Maximum (with verify)

Maximum (without verify)

119 88 58

60 44 29

Note. There is approximately a 1.5 increase in time to format a SED drive versus a non-SED drive of the same capacity.

4.2.3 General performance characteristics

Sustainable disk transfer rate*:

Minimum 122 Mbytes/sec (typical)

Maximum 204 Mbytes/sec (typical)

Fibre Channel Interface maximum instantaneous transfer rate 400 Mbytes/sec* per port

Logical block sizes

Default is 512-byte data blocks Sector sizes variable to 512, 520, 524 and 528 bytes.

Read/write consecutive sectors on a track Yes

Flaw reallocation performance impact (for flaws reallocated at format time using the spare sectors per sparing zone reallocation scheme.)

Average rotational latency 2.0 msec

Negligible

*Assumes no errors and no relocated logical blocks. Rate measured from the start of the first logical block transfer to or from the host. 1MB/sec = 1,000,000 bytes/sec

4.3 START/STOP TIME

If the Motor Start option is disabled, the drive becomes ready within 20 seconds after DC power is applied. If a recoverable error condition is detected during the start sequence, the drive executes a recovery procedure and the time to become ready may exceed 20 seconds. During spin up to ready time, the drive responds to some commands over the FC interface in less than 3 seconds after application of power. Stop time is 30 seconds (maximum) from removal of DC power.

If the Motor Start option is enabled, the internal controller accepts the commands listed in the Fibre Channel Interface Manual less than 3 seconds after DC power has been applied. After the Motor Start command has been received, the drive

becomes ready for normal operations within 20 seconds (excluding the error recovery procedure). The Motor Start command can also be used to command the drive to stop the spindle.

There is no power control switch on the drive.

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E 11

4.4 PREFETCH/MULTI-SEGMENTED CACHE CONTROL

The drive provides a prefetch (read look-ahead) and multi-segmented cache control algorithms that in many cases can enhance system performance. Cache refers to the drive buffer storage space when it is used in cache operations. To select this feature, the host sends the Mode Select command with the proper values in the applicable bytes in page 08h. Prefetch and cache operations are independent features from the standpoint that each is enabled and disabled independently using the Mode Select command; however, in actual operation, the prefetch feature overlaps cache operation somewhat as described in sections 4.5.1 and 4.5.2.

All default cache and prefetch mode parameter values (Mode Page 08h) for standard OEM versions of this drive family are given in Table 18.

4.5 CACHE OPERATION

Note. Refer to the Fibre Channel Interface Manual for more detail concerning the cache bits.

Of the 16 Mbytes physical buffer space in the drive, approximately 13,000 kbytes can be used as a cache. The buffer is divided into logical segments from which data is read and to which data is written.

The drive keeps track of the logical block addresses of the data stored in each segment of the buffer. If the cache is enabled

(see RCD bit in the FC Interface Manual ), data requested by the host with a read command is retrieved from the buffer, if

possible, before any disk access is initiated. If cache operation is not enabled, the buffer is still used, but only as circular buffer segments during disk medium read operations (disregarding Prefetch operation for the moment). That is, the drive does not check in the buffer segments for the requested read data, but goes directly to the medium to retrieve it. The retrieved data merely passes through some buffer segment on the way to the host. All data transfers to the host are in accordance with buffer-full ratio rules. See the explanation provided with the information about Mode Page 02h (disconnect/

reconnect control) in the Fibre Channel Interface Manual.

The following is a simplified description of the prefetch/cache operation:

Case A—read command is received and all of the requested logical blocks are already in the cache:

1. Drive transfers the requested logical blocks to the initiator.

Case B—A Read command requests data, and at least one requested logical block is not in any segment of the cache:

1. The drive fetches the requested logical blocks from the disk and transfers them into a segment, and then from there to

the host in accordance with the Mode Select Disconnect/Reconnect parameters, page 02h.

2. If the prefetch feature is enabled, refer to section 4.5.2 for operation from this point.

Each cache segment is actually a self-contained circular buffer whose length is an integer number of logical blocks. The drive dynamically creates and removes segments based on the workload. The wrap-around capability of the individual segments greatly enhances the cache’s overall performance.

Note. The size of each segment is not reported by Mode Sense command page 08h, bytes 14 and 15. The value

0XFFFF is always reported regardless of the actual size of the segment. Sending a size specification using the Mode Select command (bytes 14 and 15) does not set up a new segment size. If the STRICT bit in Mode page 00h (byte 2, bit 1) is set to one, the drive responds as it does for any attempt to change an unchangeable parameter.

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E 12

4.5.1 Caching write data

Write caching is a write operation by the drive that makes use of a drive buffer storage area where the data to be written to the medium is stored while the drive performs the Write command.

If read caching is enabled (RCD=0), then data written to the medium is retained in the cache to be made available for future read cache hits. The same buffer space and segmentation is used as set up for read functions. The buffer segmentation scheme is set up or changed independently, having nothing to do with the state of RCD. When a write command is issued, if RCD=0, the cache is first checked to see if any logical blocks that are to be written are already stored in the cache from a previous read or write command. If there are, the respective cache segments are cleared. The new data is cached for subsequent Read commands.

If the number of write data logical blocks exceed the size of the segment being written into, when the end of the segment is reached, the data is written into the beginning of the same cache segment, overwriting the data that was written there at the beginning of the operation; however, the drive does not overwrite data that has not yet been written to the medium.

If write caching is enabled (WCE=1), then the drive may return Good status on a write command after the data has been transferred into the cache, but before the data has been written to the medium. If an error occurs while writing the data to the medium, and Good status has already been returned, a deferred error will be generated.

The Synchronize Cache command may be used to force the drive to write all cached write data to the medium. Upon completion of a Synchronize Cache command, all data received from previous write commands will have been written to the medium.

Table 18 shows the mode default settings for the drive.

4.5.2 Prefetch operation

If the Prefetch feature is enabled, data in contiguous logical blocks on the disk immediately beyond that which was requested by a Read command are retrieved and stored in the buffer for immediate transfer from the buffer to the host on subsequent Read commands that request those logical blocks (this is true even if cache operation is disabled). Though the prefetch operation uses the buffer as a cache, finding the requested data in the buffer is a prefetch hit, not a cache operation hit.

To enable Prefetch, use Mode Select page 08h, byte 12, bit 5 (Disable Read Ahead - DRA bit). DRA bit = 0 enables prefetch.

The drive does not use the Max Prefetch field (bytes 8 and 9) or the Prefetch Ceiling field (bytes 10 and 11).

When prefetch (read look-ahead) is enabled (enabled by DRA = 0), the drive enables prefetch of contiguous blocks from the disk when it senses that a prefetch hit will likely occur. The drive disables prefetch when it decides that a prefetch hit is not likely to occur.

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E 13

5.0 RELIABILITY SPECIFICATIONS

The following reliability specifications assume correct host and drive operational interface, including all interface timings, power supply voltages, environmental requirements and drive mounting constraints.

Seek error rate: Less than 10 errors in 10 Read Error Rates

Recovered Data Less than 10 errors in 10 Unrecovered Data Less than 1 sector in 1016 bits transferred Miscorrected Data Less than 1 sector in 10

Interface error rate: Less than 1 error in 10

Less than 1 error in 1014 bits transferred with typical receive eye.

See Section 11.6.4, "FC Differential input." on page 65 Annualized Failure Rate (AFR): 0.55% Preventive maintenance: None required

5.1 ERROR RATES

The error rates stated in this manual assume the following:

• The drive is operated in accordance with this manual using DC power as defined in paragraph 6.2, "DC power requirements."

• Errors caused by host system failures are excluded from error rate computations.

• Assume random data.

• Default OEM error recovery settings are applied. This includes AWRE, ARRE, full read retries, full write retries and full retry time.

• Error rate specified with automatic retries and data correction with ECC enabled and all flaws reallocated.

seeks

bits transferred (OEM default settings)

bits transferred

bits transferred with minimum receive eye.

5.1.1 Recoverable Errors

Recovereable errors are those detected and corrected by the drive, and do not require user intervention.

Recoverable Data errors use retries and correction. Application of ECC on-the-fly correction alone is not considered a Recovered Data error.

Recovered Data error rate is determined using read bits transferred for recoverable errors occurring during a read, and using write bits transferred for recoverable errors occurring during a write.

5.1.2 Unrecoverable Errors

Unrecoverable Data Errors (Sense Key = 03h) are specified at less than 1 sector in error per 1016 bits transferred. Unrecoverable Data Errors resulting from the same cause are treated as 1 error for that block.

5.1.3 Seek errors

A seek error is defined as a failure of the drive to position the heads to the addressed track. After detecting an initial seek error, the drive automatically performs an error recovery process. If the error recovery process fails, a seek positioning error (Error code = 15h or 02h) will be reported with a Hardware error (04h) in the Sense Key. Recoverable seek errors are specified at Less than 10 errors in 108 seeks. Unrecoverable seek errors (Sense Key = 04h) are classified as drive failures.

5.1.4 Interface errors

An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the device port connected to the receiver. The error may be detected as a running disparity error, illegal code, loss of word sync, or CRC error. The total error rate for a loop of devices is the sum of the individual device error rates.

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E 14

5.2 RELIABILITY AND SERVICE

You can enhance the reliability of Constellation ES.3 SAS disk drives by ensuring that the drive receives adequate cooling. Section 6.0 provides temperature measurements and other information that may be used to enhance the service life of the drive. Section 10.2 provides recommended air-flow information.

5.2.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF)

These drives shall achieve an AFR of 0.55% (MTBF of 1,600,000 hours) when operated in an environment that ensures the HDA case temperatures do not exceed the values specified in Section 6.4.1.

Operation at case temperatures outside the specifications in Section 6.4.1 may increase the AFR (decrease the MTBF). AFR and MTBF statistics are poplulation statistics that are not relevant to individual units.

AFR and MTBF specifications are based on the following assumptions for Enterprise Storage System environments:

• 8,760 power-on hours per year

• 250 average on/off cycles per year

• Operating at nominal voltages

• System provides adequate cooling to ensure the case temperatures specified in Section 6.4.1 are not exceeded.

5.2.2 Preventive maintenance

No routine scheduled preventive maintenance is required.

5.2.3 Hot plugging the drive

Inserting and removing the drive on the FC-AL will interrupt loop operation. The interruption occurs when the receiver of the next device in the loop must synchronize to a different input signal. FC error detection mechanisms, character sync, running disparity, word sync, and CRC are able to detect any error. Recovery is initiated based on the type of error.

The disk drive defaults to the FC-AL Monitoring state, Pass-through state, when it is powered-on by switching the power or hot plugged. The control line to an optional port bypass circuit (external to the drive), defaults to the Enable Bypass state. If the bypass circuit is present, the next device in the loop will continue to receive the output of the previous device to the newly inserted device. If the bypass circuit is not present, loop operation is temporarily disrupted until the next device starts receiving the output from the newly inserted device and regains synchronization to the new input.

The Pass-through state is disabled while the drive performs self test of the FC interface. The control line for an external port bypass circuit remains in the Enable Bypass state while self test is running. If the bypass circuit is present, loop operation may continue. If the bypass circuit is not present, loop operation will be halted while the self test of the FC interface runs.

When the self test completes successfully, the control line to the bypass circuit is disabled and the drive enters the FC-AL Initializing state. The receiver on the next device in the loop must synchronize to output of the newly inserted drive.

If the self-test fails, the control line to the bypass circuit remains in the Enable Bypass state.

Note. It is the responsibility of the systems integrator to assure that no temperature, energy, voltage hazard, or ESD

potential hazard is presented during the hot connect/disconnect operation. Discharge the static electricity from the drive carrier prior to inserting it into the system.

Caution. The drive motor must come to a complete stop prior to changing the plane of operation. This time is required to

insure data integrity.

5.2.4 S.M.A.R.T.

S.M.A.R.T. is an acronym for Self-Monitoring Analysis and Reporting Technology. This technology is intended to recognize conditions that indicate imminent drive failure and is designed to provide sufficient warning of a failure to allow you to back up the data before an actual failure occurs.

Note. The drive’s firmware monitors specific attributes for degradation over time but can’t predict instantaneous drive

failures.

Each monitored attribute has been selected to monitor a specific set of failure conditions in the operating performance of the drive and the thresholds are optimized to minimize “false” and “failed” predictions.

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Controlling S.M.A.R.T.

The operating mode of S.M.A.R.T. is controlled by the DEXCPT and PERF bits on the Informational Exceptions Control mode page (1Ch). Use the DEXCPT bit to enable or disable the S.M.A.R.T. feature. Setting the DEXCPT bit disables all S.M.A.R.T. functions. When enabled, S.M.A.R.T. collects on-line data as the drive performs normal read and write operations. When the PERF bit is set, the drive is considered to be in “On-line Mode Only” and will not perform off-line functions.

You can measure off-line attributes and force the drive to save the data by using the Rezero Unit command. Forcing S.M.A.R.T. resets the timer so that the next scheduled interrupt is in two hours.

You can interrogate the drive through the host to determine the time remaining before the next scheduled measurement and data logging process occurs. To accomplish this, issue a Log Sense command to log page 0x3E. This allows you to control when S.M.A.R.T. interruptions occur. Forcing S.M.A.R.T. with the RTZ command resets the timer.

Performance impact

S.M.A.R.T. attribute data is saved to the disk so that the events that caused a predictive failure can be recreated. The drive measures and saves parameters once every two hours subject to an idle period on the FC-AL bus. The process of measuring off-line attribute data and saving data to the disk is uninterruptable. The maximum on-line only processing delay is summarized below:

Table 2:

Maximum processing delay

S.M.A.R.T. delay times

On-line only delay DEXCPT = 0, PERF = 1

42 milliseconds

Fully-enabled delay DEXCPT = 0, PERF = 0

163 milliseconds

Reporting control

Reporting is controlled by the MRIE bits in the Informational Exceptions Control mode page (1Ch). Subject to the reporting method, the firmware will issue to the host an 01-5Dxx sense code. The error code is preserved through bus resets and power cycles.

Determining rate

S.M.A.R.T. monitors the rate at which errors occur and signals a predictive failure if the rate of degraded errors increases to an unacceptable level. To determine rate, error events are logged and compared to the number of total operations for a given attribute. The interval defines the number of operations over which to measure the rate. The counter that keeps track of the current number of operations is referred to as the Interval Counter.

S.M.A.R.T. measures error rates. All errors for each monitored attribute are recorded. A counter keeps track of the number of errors for the current interval. This counter is referred to as the Failure Counter.

Error rate is the number of errors per operation. The algorithm that S.M.A.R.T. uses to record rates of error is to set thresholds for the number of errors and their interval. If the number of errors exceeds the threshold before the interval expires, the error rate is considered to be unacceptable. If the number of errors does not exceed the threshold before the interval expires, the error rate is considered to be acceptable. In either case, the interval and failure counters are reset and the process starts over.

Predictive failures

S.M.A.R.T. signals predictive failures when the drive is performing unacceptably for a period of time. The firmware keeps a running count of the number of times the error rate for each attribute is unacceptable. To accomplish this, a counter is incremented each time the error rate is unacceptable and decremented (not to exceed zero) whenever the error rate is acceptable. If the counter continually increments such that it reaches the predictive threshold, a predictive failure is signaled. This counter is referred to as the Failure History Counter. There is a separate Failure History Counter for each attribute.

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5.2.5 Thermal monitor

Cheetah 15K.7 FC drives implement a temperature warning system which:

1. Signals the host if the temperature exceeds a value which would threaten the drive.

2. Signals the host if the temperature exceeds a user-specified value.

3. Saves a S.M.A.R.T. data frame on the drive which exceeds the threatening temperature value.

A temperature sensor monitors the drive temperature and issues a warning over the interface when the temperature exceeds a set threshold. The temperature is measured at power-up and then at ten-minute intervals after power-up.

The thermal monitor system generates a warning code of 01-0B01 when the temperature exceeds the specified limit in compliance with the SCSI standard. The drive temperature is reported in the FRU code field of mode sense data. You can use this information to determine if the warning is due to the temperature exceeding the drive threatening temperature or the user-specified temperature.

This feature is controlled by the Enable Warning (EWasc) bit, and the reporting mechanism is controlled by the Method of Reporting Informational Exceptions field (MRIE) on the Informational Exceptions Control (IEC) mode page (1Ch).

The current algorithm implements two temperature trip points. The first trip point is set at 68°C which is the maximum temperature limit according to the drive specification. The second trip point is user-selectable using the Log Select command. The reference temperature parameter in the temperature log page (see Table 1) can be used to set this trip point. The default value for this drive is 68°C, however, you can set it to any value in the range of 0 to 68°C. If you specify a temperature greater than 68°C in this field, the temperature is rounded down to 68°C. A sense code is sent to the host to indicate the rounding of the parameter field.

Table 1: Temperature Log Page (0Dh)

Parameter Code Description

0000h

0001h

Primary Temperature

Reference Temperature

5.2.6 Drive Self Test (DST)

Drive Self Test (DST) is a technology designed to recognize drive fault conditions that qualify the drive as a failed unit. DST validates the functionality of the drive at a system level.

There are two test coverage options implemented in DST:

1. Extended test

2. Short test

The most thorough option is the extended test that performs various tests on the drive and scans every logical block address (LBA) of the drive. The short test is time-restricted and limited in length—it does not scan the entire media surface, but does some fundamental tests and scans portions of the media.

If DST encounters an error during either of these tests, it reports a fault condition. If the drive fails the test, remove it from service and return it to Seagate for service.

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5.2.6.1 DST failure definition

The drive will present a “diagnostic failed” condition through the self-tests results value of the diagnostic log page if a functional failure is encountered during DST. The channel and servo parameters are not modified to test the drive more stringently, and the number of retries are not reduced. All retries and recovery processes are enabled during the test. If data is recoverable, no failure condition will be reported regardless of the number of retries required to recover the data.

The following conditions are considered DST failure conditions:

• Seek error after retries are exhausted

• Track-follow error after retries are exhausted

• Read error after retries are exhausted

• Write error after retries are exhausted

Recovered errors will not be reported as diagnostic failures.

5.2.6.2 Implementation

This section provides all of the information necessary to implement the DST function on this drive.

5.2.6.2.1 State of the drive prior to testing

The drive must be in a ready state before issuing the Send Diagnostic command. There are multiple reasons why a drive may not be ready, some of which are valid conditions, and not errors. For example, a drive may be in process of doing a format, or another DST. It is the responsibility of the host application to determine the “not ready” cause.

While not technically part of DST, a Not Ready condition also qualifies the drive to be returned to Seagate as a failed drive.

A Drive Not Ready condition is reported by the drive under the following conditions:

• Motor will not spin

• Motor will not lock to speed

• Servo will not lock on track

• Drive cannot read configuration tables from the disk

In these conditions, the drive responds to a Test Unit Ready command with an 02/04/00 or 02/04/03 code.

5.2.6.2.2 Invoking DST

To invoke DST, submit the Send Diagnostic command with the appropriate Function Code (001b for the short test or 010b for the extended test) in bytes 1, bits 5, 6, and 7.

5.2.6.2.3 Short and extended tests

DST has two testing options:

1. short

2. extended

These testing options are described in the following two subsections.

Each test consists of three segments: an electrical test segment, a servo test segment, and a read/verify scan segment.

Short test (Function Code: 001b)

The purpose of the short test is to provide a time-limited test that tests as much of the drive as possible within 120 seconds. The short test does not scan the entire media surface, but does some fundamental tests and scans portions of the media. A complete read/verify scan is not performed and only factual failures will report a fault condition. This option provides a quick confidence test of the drive.

Extended test (Function Code: 010b)

The objective of the extended test option is to empirically test critical drive components. For example, the seek tests and ontrack operations test the positioning mechanism. The read operation tests the read head element and the media surface. The write element is tested through read/write/read operations. The integrity of the media is checked through a read/verify scan of the media. Motor functionality is tested by default as a part of these tests.

CHEETAH 15K.7 FC PRODUCT MANUAL, REV. E 18

The anticipated length of the Extended test is reported through the Control Mode page.

5.2.6.2.4 Log page entries

When the drive begins DST, it creates a new entry in the Self-test Results Log page. The new entry is created by inserting a new self-test parameter block at the beginning of the self-test results log parameter section of the log page. Existing data will be moved to make room for the new parameter block. The drive reports 20 parameter blocks in the log page. If there are more than 20 parameter blocks, the least recent parameter block will be deleted. The new parameter block will be initialized as follows:

1. The Function Code field is set to the same value as sent in the DST command

2. The Self-Test Results Value field is set to Fh

3. The drive will store the log page to non-volatile memory

After a self-test is complete or has been aborted, the drive updates the Self-Test Results Value field in its Self-Test Results Log page in non-volatile memory. The host may use Log Sense to read the results from up to the last 20 self-tests performed by the drive. The self-test results value is a 4-bit field that reports the results of the test. If the field is set to zero, the drive passed with no errors detected by the DST. If the field is not set to zero, the test failed for the reason reported in the field.

The drive will report the failure condition and LBA (if applicable) in the Self-test Results Log parameter. The Sense key, ASC, ASCQ, and FRU are used to report the failure condition.

5.2.6.2.5 Abort

There are several ways to abort a diagnostic. You can use a SCSI Bus Reset or a Bus Device Reset message to abort the diagnostic.

You can abort a DST executing in background mode by using the abort code in the DST Function Code field. This will cause a 01 (self-test aborted by the application client) code to appear in the self-test results values log. All other abort mechanisms will be reported as a 02 (self-test routine was interrupted by a reset condition).

5.2.7 Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in your purchase contract, Seagate warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applicable specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on your purchase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. You can also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial number is required to determine remaining warranty information.

Shipping

When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box. Seagate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in transit. Contact your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

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