M
EDALIST HARD DRIVE
I
NSTALLATION GUIDE
1. ONE D
RIVE OR TWO
If your new Seagate
puter, you do not have to change any jumper settings. In this
case, skip ahead to “Attaching Cables and Mounting the Drive.”
If you already have one hard drive in your computer and you
are installing a second drive, you must configure one drive as a
master and the other as a slave. The master drive will be the
“boot” drive (drive C), from which the computer loads system
software when it first starts up. To configure your new Seagate
drive as the master, slide a jumper onto pins 7 and 8 (see below). To configure the drive as a slave, remove all jumpers. If
1
you need to change the jumpers on your existing hard drive,
see the Disk Manager online manual, or contact the drive manufacturer.
Medalist 6540 (ST36540A)
Medalist 5130 (ST35130A)
Medalist 3220 (ST33220A)
for AT A (IDE)-Compatible PCs
?
®
drive will be the only drive in your com-
40-pin ATA
interface
connector
pin 1
4-pin power
connector
Drive is slave
Drive is master in single-
or dual-drive system
24
135
6
8
7
Master/slave
jumper settings
U
SING DISCWIZARD
DiscWizard is a revolutionary new Windows program that
makes it easy to install your Seagate Medalist
DiscWizard helps you configure your new drive and your computer. It analyzes your system, lets you select various installation options and creates customized step-by-step instructions.
It also allows older computers to access the full capacity of
large hard drives.
You can run DiscWizard to install your new hard drive if:
• You already have an existing, bootable hard drive in your
computer with at least 3 Mbytes of available disc space
• You are running Windows 3.x or Windows 95.
If you can run DiscWizard, you do not have to read this
manual. Instead,
before you install your new drive
instructions on the DiscWizard diskette to install your drive.
DiscWizard provides all the information you need to install your
new drive.
If you cannot run DiscWizard, follow the instructions in this
installation guide to install and configure your new drive. For
additional information and troubleshooting tips, see the back of
this sheet. This symbol:
tion on a topic appears on the back of this sheet.
A
TTACHING CABLES AND MOUNTING THE DRIVE
1 If you are installing a new AT A interface cable, attach one
end of the cable to the interface connector on your computer or host adapter. The A T A cable must be no more than
18 inches long.
2 Thread the interface cable through the drive bay and attach
the connector at the end of the interface cable to your new
drive. If you have two drives, attach the second drive to
the second connector.
Caution. Make sure to align pin 1 on the com-
!
puter or host adapter interface connector with
pin 1 on your drive or drives. Pin 1 on the
interface cable is usually indicated by a stripe
along the edge of the cable.
indicates that additional informa-
Pin 1
®
drive.
, follow the
H
W
HAT YOU NEED
• Straight-edge and Phillips screwdrivers
• Drive mounting screws
• An AT A host adapter and interface cable (max. length:
18 inches) with enough connectors for your drives
• An unused drive power cable for your new drive
• A bootable DOS system diskette (Seagate recommends
using DOS Version 5.0 or later.)
and
• If you are mounting this 3.5-inch drive in a 5.25-inch drive
bay, you need a mounting adapter or frame kit. Also, you
may need drive mounting rails if your drive bay is not
designed for direct mounting.
B
EFORE YOU BEGIN
• Make sure your computer is turned off before you open the
case.
• Read the handling precautions at the right and inspect the
drive to make sure that it is not damaged.
• Save your foam-lined Seagate disc drive box. This box has
been approved by Seagate for shipping a Seagate disc
drive. Using any other container or packing material voids
your drive warranty.
3 Slide the drive carefully into the drive bay. Secure the drive
with four 6-32 UNC-2A mounting screws in either the sidemounting holes or the bottom-mounting holes. Do not overtighten the screws. The screws should be inserted no more
than 0.22 inch into the bottom mounting holes and no more
than 0.14 inch into the side mounting holes. Do not use
metric screws.
Note. If you are mounting the drive in a 5.25inch drive bay, you need a mounting adapter or
frame kit. Contact your computer dealer. Some
ANDLE WITH CARE
!
Disc drives are extremely fragile. Do not drop or jar
your drive.
Keep the drive in its antistatic bag until you are ready
to install it.
Protect your drive from static discharge by making sure
you are well grounded before touching the drive. We recommend wearing a grounded wrist strap throughout the
installation process. Do not touch the connectors or any
part of the printed circuit board.
Always handle the drive by its edges or frame.
Do not apply pressure or attach labels to the circuit
board or the top of the drive.
Power
connector
Interface
connector
computers also require drive mounting rails,
which can be obtained from your distributor or
computer manufacturer.
4 Attach a power cable to each drive. If your computer does
not have an unused power connector, you can purchase a
Y-shaped power cable from your computer dealer .
5 Check all cable connections and then replace your com-
puter cover. Continue to step 2 below.
Pin 1
2. C
ONFIGURING YOUR COMPUTER
Before you format or partition your new drive, you must configure your computer’s BIOS so that the computer can recognize your new drive.
1 Turn your computer on. As your computer starts up, watch
the screen for a message describing how to run the system setup program (sometimes called BIOS or CMOS
setup). This is usually done by pressing a special key, such
as
DELETE, ESC
manual for details. Press the appropriate key to run the
system setup program.
2 Enable LBA mode if it is available. Many BIOS use the logi-
2
3
cal block addressing (LBA) mode to access drives with
capacities greater than 528 Mbytes.
3 If your BIOS provides automatic drive detection (an
“Auto” drive type), select this option. This allows your
computer to configure itself automatically for your new
drive.
If your BIOS does not provide automatic drive detection,
select “User-defined” drive settings. If your computer
supports LBA addressing, enter the LBA cylinder, head
and sector values for your drive from the table at the
top of the next column. If your computer does not support LBA addressing, enter the CHS values from the
table.
3A. I
NSTALLATION USING DISK MANAGER
1 Boot your computer from a bootable DOS diskette (use MS
DOS Version 5.0 or later). Booting from a diskette ensures
that the Disk Manager installation does not conflict with
any terminate-and-stay-resident (TSR) programs.
2 Insert your DiscWizard diskette. The Disk Manager soft-
ware is stored on this diskette.
3 At the DOS prompt, type DM and press
a
4 Follow the onscreen instructions until you see the
an Installation Option
5 Select either
Installation
Because DOS computers cannot access partitions larger
than 2.1 Gbytes, Disk Manager may have to divide your
hard drive into multiple partitions. If you select
Installation,
and a second partition using the remainder of your hard
disc. However, if most of your files are smaller than 50
Kbytes, you may want to create several smaller partitions
to make more efficient use of your hard disc space. To
create smaller partitions, select
tion
from the Disk Manager main menu.
, or
F
1
, during startup. See your computer
ENTER
.
menu.
(E)asy Disk Installation
.
Disk Manager creates a 2.1-Gbyte partition
or
(A)dvanced Disk
(E)asy Disk
(A)dvanced Disk Installa-
Select
BIOS Settings
Drive Cylinders Heads Sectors
ST36540A
LBA addressing
CHS addressing
Addressable sectors
ST35130A
LBA addressing
CHS addressing
Addressable sectors
ST33220A
LBA addressing
CHS addressing
Addressable sectors
Note. Set the
parameters to zero.
4 Save the settings and exit the System Setup program
(your computer will automatically reboot).
After you configure your computer, we recommend you use
Disk Manager to partition and format your drive.
puter was built before mid-1994, you probably will not be
able to access the full capacity of your new drive unless
you use Disk Manager.
“Installation Using Disk Manager,” below. If you do not want to
use Disk Manager, you can use the standard DOS commands
to partition and format your drive, as described in Section 3B.
6 At this point, Disk Manager lists all the hard drives that it
can recognize. You should see your new Seagate drive and
your existing hard drive, if any.
If any hard drive is not recognized, exit Disk Manager and
turn off your computer. Check all cables, jumpers and BIOS
settings. Then start at step 1 to run Disk Manager again.
7 If Disk Manager recognizes all your drives, select the drive
you want to install and press
tions and formats the drive. If your new drive is the master
drive (Drive C), Disk Manager also configures the drive so
that you can boot from it.
Note. If your computer cannot accommodate
hard drives with capacities greater than 528
Mbytes, Disk Manager installs a
Drive Overlay
driver has been installed, you should see a
blue Disk Manager banner each time you boot
your computer. See the Disk Manager online
manual for details.
8 Follow the instructions in the post-installation screens.
840 240 63
13,446 15 63
12,706,470
661 240 63
10,585 15 63
10,002,825
781 128 63
6,253 16 63
6,303,024
write precomp
or
landing zone
If your com-
For instructions, see Section 3A,
ENTER
. Disk Manager parti-
(DDO) on your hard disc. If this
Dynamic
YOU’RE
DONE
A
DDRESSING DRIVE-CAPACITY LIMITATIONS
Some DOS-based computers and operating systems are not
designed to accommodate large-capacity hard disc drives. The
three most common system limitations are listed below, along
with methods for overcoming these limitations. See your system manual to determine which (if any) of these limitations
applies to your computer.
528-Mbyte limit: The BIOS in some older computers cannot
accommodate drives with capacities greater than 528 Mbytes.
Seagate provides free Disk Manager software with your drive
to overcome this limitation. Alternatively, you can purchase a
hard drive controller or a BIOS upgrade that supports drives
with capacities greater than 528 Mbytes.
The 32-bit disk access feature in Windows 3.1 does not work
with drives that have capacities greater than 528 Mbytes. If
you want to use 32-bit disk access with Windows 3.1, install
the Seagate replacement 32-bit access driver, SEG32BIT .386,
as described on the back of this sheet.
4,096-cylinder limit: The BIOS in some computers cannot
support drives that have more than 4,096 cylinders.
install a drive that has more than 4,096 cylinders in one of
these computers, the computer may “freeze” or fail to boot.
you have this problem, see “Advanced Troubleshooting” on the
back side of this sheet.
3B. S
TANDARD
!
Drive Partitioning
Partitioning a hard drive divides it into sections (partitions)
that behave as separate logical drives (labeled C, D, E, etc.).
b
Because DOS computers cannot access partitions larger than
2.1 Gbytes, you must divide large-capacity hard drives into
3
!
multiple partitions. In creating partitions, keep in mind that the
larger the partition, the more drive space is taken up in unused clusters. For this reason, if most of your files are
smaller than 50 Kbytes, you should use partitions of 1 Gbyte
or less. To partition your new drive:
1 Insert a bootable DOS diskette into your diskette drive and
restart your computer.
2 Insert a DOS program diskette that contains the FDISK.EXE
and FORMAT .COM programs into your diskette drive. Use
the same DOS version that is on your bootable diskette. At
the A: prompt, type FDISK and press
If you have two hard drives installed, the FDISK menu displays
3
five options. Option five allows you to select the drive you want
to partition. Make sure that your new drive is selected.
DOS I
NSTALLA TION
Caution. Partitioning or formatting a drive
erases all data on it. Seagate assumes no
liability if you erase your data.
ENTER
Partition-size limit: DOS/Windows and Windows 95 cannot
access drive partitions larger than 2.147 Gbytes. You can
overcome this limitation using the Disk Manager software or
the DOS FDISK command to divide your drive into several
smaller partitions. Each partition acts as a separate logical
drive, with its own drive letter. If most of your files are smaller
than 50 Kbytes, you should divide your drive into partitions of
1 Gbyte or less to make the most efficient use of your disc
space.
BIOS upgrades: If you need to upgrade your BIOS, contact the
appropriate BIOS manufacturer listed below.
American Megatrends (AMI):
1-800-828-9264 AMBARUS@AOL.COM
Award Software International, Inc.:
1-415-968-4433 SUPPORT@AWARD.COM
Microid Research / Mr. BIOS:
1-800-451-1943 STIKER@IX.NETCOM.COM
If you
If
.
Phoenix Technologies Ltd.:
1-800-767-5465 SALES@FIRMWARE.COM
SystemSoft:
4 Select “Create DOS partition or logical DOS drive” by
pressing 1. Then press
5 Select “Create primary DOS partition” by pressing 1 again.
Then press
are creating a partition that will be used to boot your computer (drive C), make sure that the partition is marked
active
6 Create an extended partition and additional logical drives,
as necessary, until all the space on your new hard drive
has been partitioned.
7 When the partitioning is complete, FDISK reboots your
computer.
Drive Formatting
!
At the A: prompt, type format
your first new partition. Repeat the format process for all the
new partitions you have created.
After you format your drive, it is ready to use.
Contact your computer manufacturer
ENTER
.
ENTER
. Create your first drive partition. If you
.
Caution. Make sure to use the correct drive
letters so that you do not format a drive that
already contains data.
d
: /s, where d is the letter of
YOU’RE
DONE
!
Non-ATA compatible slave jumper
If your computer does not recognize your new drive as a master in a
two-drive system, the slave drive may not be ATA-compatible. You may
be able to solve this problem by installing jumpers on pins 5 and 6 and
on pins 7 and 8, as shown in the illustration below.
Cable Select Jumper
Some computers differentiate between master and slave drives using
specially designed interface cables that have the line to pin 28 (the Cable
Select pin) removed or cut at one connector. The connector that has pin
28 disabled is used for the slave drive. See your computer manual to
determine whether your computer supports this feature. To configure
your Seagate drive for cable select, place a jumper as shown below.
8
24
6
Master/slave
jumper settings
7
Drive is master with
non-ATA-compatible slave
Enable Cable Select
The Disk Manager Online Manual
Disk Manager contains an extensive online manual. This manual includes
detailed installation instructions, troubleshooting and a list of master/
slave jumper settings for many popular hard drives. To view the Disk
Manager online manual, insert the Disk Manager diskette into drive A
and type A:\DM /H. Then press
from within Disk Manager by selecting
main menu.
Booting from a Diskette
If Disk Manager installs the dynamic drive overlay (DDO) to access the full
capacity of your drive, the DDO must load into memory before the
operating system loads. This occurs automatically when you boot from
your hard drive (drive C). However, if you boot from a diskette, the DDO
will not be loaded and you will not be able to access your hard drive. The
following procedure allows you to boot from a diskette and still access
your hard drive.
1
Boot the computer from the hard disc (with no diskette in the
diskette drive).
2
When the Disk Manager banner appears on the screen, immediately
press the
SPACEBAR
3 Insert your boot diskette and press the
If you boot from a diskette regularly, you can create a Dynamic Drive
Overlay boot diskette. It loads DDO into memory, then loads the
operating system. See the Disk Manager online manual for more
information about creating a dynamic drive overlay boot diskette.
Supported Operating Systems
The Disk Manager dynamic drive overlay provides support for drives
with capacities greater than 528 Mbytes under MS-DOS, Windows 3.
Windows 95, Windows NT 3.51, Window NT 3.50 (requires DM upgrade
drivers), OS/2 V3.0 (Warp full pack), and OS/2 V2.0–3.0 (requires DM
upgrade drivers).
Before you install a non-DOS operating system on the drive, install DOS
and Disk Manager and make sure that the drive is bootable. Instructions
for running the dynamic drive overlay with other operating systems are
available in the Disk Manager online manual.
Removing the Dynamic Drive Overlay
If Disk Manager installs a dynamic drive overlay (DDO) and you do not
need this software to access the full capacity of your drive, you can
remove the dynamic drive overlay without losing your data. However,
you will lose access to the full capacity of your drive unless you have
another method for accessing high-capacity drives (see
Drive-capacity Limitations
instructions below to remove a DDO from a drive.
!
1 Boot the computer to Drive C.
2 Insert your DiscWizard diskette into Drive A.
3 Type A:\dm to start Disk Manager.
4 Select the
5 Select
6 Select
your drive so that it can be accessed without the DDO. The migration
may take up to an hour to complete, depending on the size of your
drive.
7 When the migration program has finished, exit Disk Manager.
8 Remove the diskette and reboot the computer. Enter your system
setup program (see your system manual for details).
9 Configure the hard drive with the Cylinder/Head/Sector parameters
shown for your drive in the table in Section 2, “Configuring Your
Computer,” on the front side of this sheet. Save your changes and
exit the system setup program.
10 When your computer has rebooted, insert the DiscWizard diskette
into drive A.
11 Type A:\dm and choose the
12 Select
13 Select the correct drive to uninstall.
14 When the uninstall is complete, exit Disk Manager and reboot.
(you have about 2 seconds).
on the front side of this sheet). Follow the
Caution. Before you attempt to remove a DDO,
make a backup copy of all the data on your hard
disc. Also, run CHKDSK, SCANDISK or a thirdparty equivalent to detect and repair any damaged
files before you follow the procedure below. If the
DDO migration program encounters a serious file
problem or is interrupted by a power loss or
hardware failure, the migration will fail and your
data will be lost.
Select Installation Options Menu
(M)aintenance Menu
(M)igrate Dynamic Drive
Uninstall (D)isk Manager
Note. Disk Manager can also remove a drive
overlay placed by the EZ-Drive program. Select
(C)onvert Drive Format from the Maintenance
Menu.
135
ENTER
. You can also view the online manual
(V)iew/Print Online Manual
SPACEBAR
again.
Addressing
.
.
. This program moves the data on
Maintenance Menu
.
.
in the
x,
Basic Troubleshooting
If you have installed your drive and it does not function properly, perform
the following basic checks:
Warning. Always turn off the computer before
changing jumpers or unplugging cables and cards.
Wear a ground strap or use other antistatic
precautions while working on your computer or
handling your drive.
Verify compatibility. Verify that the host adapter and drive are
•
appropriately matched to each other and to your computer. Refer to the
relevant documentation for details.
Check all cards. Verify that all cards are seated in their slots on the
•
motherboard and secured with mounting screws.
Check all connectors and cables. Make sure all ribbon and power cables
•
are securely connected. Ribbon cables are easily damaged, especially at
the connector. Try a new cable known to be good. Make sure no
connector pins are bent. Verify that pin 1 on the interface cable is aligned
with pin 1 on the drive and host adapter (see figures and instructions on
the front of this sheet).
Verify jumper settings. Review the instructions on this sheet and in your
•
host adapter installation guide. Make sure all appropriate jumpers are
installed or removed as necessary.
Check your power-supply specifications. Each time you add a new
•
device to your computer, make sure your computer’s internal power
supply can support the total power demand. If necessary, consult your
dealer for a new power supply.
Verify the drive-type settings in the system setup program. The drive-
•
type settings in the system BIOS must not exceed the physical
specifications of your drive. Also, the settings must not exceed the
limitations set by the operating system and BIOS.
Check for viruses. Before you use someone else’s diskette in your system
•
for the first time, scan the diskette for viruses.
Advanced Troubleshooting
If you have performed the preceding basic checks but the problem persists,
follow these guidelines for troubleshooting specific cases:
After you install your new drive, your computer will not boot, and no
error message appears on the screen.
Check your computer manual or BIOS manufacturer to determine
•
whether your BIOS supports drives that have more than 4,096 cylinders.
If your system has this limitation, use the following procedure to
configure your computer:
1 Turn off your computer, open the case, and remove your new Seagate
drive.
Caution. To avoid electrostatic discharge damage to
!
your computer or hard drive, make sure you are
well-grounded before touching the drive, cable,
connector or jumpers.
2 Move the jumper on the alternate-capacity jumper block, as shown
below. This causes the drive to appear to your BIOS as having a capacity
of 2.1 Gbytes.
8
24
6
Alternate capacity
jumper settings
7
135
Full capacity
Limit capacity to 2.1 Gbytes
(4,092 cylinders)
3 Remount your drive in the computer and replace the computer cover.
4 Insert a bootable DOS diskette into drive A and turn on the computer. It
should boot from drive A and automatically detect the new drive as a
2.1-Gbyte drive.
5 Insert your DiscWizard diskette into drive A and type A:\DM. Then press
ENTER
. This runs the Disk Manager program.
6 Follow the Disk Manager instructions to install the dynamic drive overlay
and to partition and format your new drive to its full capacity.
7 After Disk Manager is done, reboot your system. You should see the
Disk Manager banner and be able to access the full capacity of your new
drive.
The screen remains blank when you power up the system.
If the steps listed above do not remedy this problem, try the following:
Make sure the monitor is plugged in and turned on.
•
Check all cards.
•
Make sure the video card is seated in its slot and secured with
•
mounting screws.
Turn off the computer and remove the drive host adapter. If the screen
•
turns on after you reboot, the host adapter may be incompatible or
defective. If so, see your dealer.
The system does not recognize the drive.
Check all cables.
•
Make sure the power supply is adequate for system needs.
•
Reboot the computer and listen to make sure the drive motor starts up. If
•
the drive is very quiet, it may be difficult to hear its discs reach operating
speed. If the drive motor does not start up, recheck all drive cables.
Verify that for each drive, a drive-type is listed in the system setup
•
program.
Try rebooting your computer by pressing the
•
simultaneously. If the drive is recognized after you reboot the system, the
computer BIOS test may be completing before the drive is ready.
One solution is to slow the processor speed during startup. If your
computer has a turbo switch, set it to slow speed before turning the
computer on. If there is no turbo switch, you may be able to use
keyboard commands; see your computer manual for details. After the
computer is up and running, return the processor to the fast speed.
Another solution is to warm-boot your computer after every power-on.
Check for I/O address conflicts. To isolate the conflict, verify that the drive
•
and host adapter are compatible with your computer. Turn off the
computer and remove all the peripheral adapter cards except for th e
video card and host adapter. If the computer recognizes the drive
when you reboot the computer, turn off the computer. Reinstall the
CTRL, ALT
and
DELETE
keys
other peripheral cards, one at a time, until the conflict reccurs. After you
have isolated the source of the address conflict, you can resolve the
conflict by changing the I/O address of the peripheral that appears to
cause the conflict.
If Disk Manager has installed the DDO on your hard drive and you have
•
booted directly from a diskette, the information in the boot record for the
drive may not have been loaded. Make sure there is no diskette in Drive A
and reboot. If you want to boot from the diskette, follow the “Booting with
a Diskette” instructions under “Advanced Disk Manager Options.”
The dealer partitioned and formatted the drive for you in the store,
but the drive does not respond when you install it.
Reboot the computer and make sure the drive spins up. Check all cables.
•
Make sure the power supply is adequate for system needs.
•
Make sure the DOS version the dealer used to partition and format the
•
drive is the same version you have installed in your computer. If it isn’t,
see your dealer.
Verify the drive-type values in the system setup program. You must install
•
the drive using the same drive-type values your dealer used to partition
the drive.
Check for I/O address conflicts between peripheral cards.
•
Check for viruses.
•
The system hangs in FDISK or fails to create or save the partition
record.
Check all cables.
•
Your DOS diskette may be corrupted. Try using a backup DOS diskette.
•
Make the partitions smaller.
•
Change the interrupt jumper setting on the host adapter.
•
Some BIOS have a Track 0 protection feature that protects Track 0 from
•
viruses. This may cause FDISK to hang the system. You must disable this
feature in the system setup program before you can use FDISK. See your
computer reference guide for assistance. Be sure to re-enable this
important feature when FDISK is done.
The system error message, “Drive not Ready,” appears.
Check all cable connections. Make sure pin 1 of the drive is connected to
•
pin 1 of the hard-disc controller or host adapter.
Make sure the power supply is adequate for system needs.
•
Reboot the computer and make sure the drive spins up.
•
The FDISK error message, “No Fixed Disk Present,” appears.
Make sure the power supply is adequate for system needs.
•
Verify the drive-type values in the system setup program.
•
Check for I/O address conflicts.
•
The drive does not format to full capacity.
Verify the drive-type values in the system setup program. One of the
•
following problems may have occurred:
– The values may be set with an incorrect translation characteristic.
– You may have entered a parameter value that exceeds the physical
capacity of the drive.
– You entered a translation characteristic that does not take full
advantage of the drive’s capacity.
– The drive’s physical specifications exceed the translation limits
imposed by the BIOS.
Caution. If you change the drive-type values in the
!
system setup program, you must partition and
format the drive again.
If you have partitioned the drive into individual logical drives, you may
•
need to make the partitions smaller to access the full drive capacity.
If your computer supports LBA mode, you may need to enable LBA
•
mode in the system setup program to access the full capacity of the drive.
Refer to your computer’s reference guide to find out how to enable LBA.
Your computer may not support drives that have more than 4,096
•
cylinders. Follow the instructions for
computer will not boot, and no error message appears on the screen
The DOS messages “Disk Boot Failure,” “Non-System Disk” or
“No ROM Basic – SYSTEM HALTED” appear .
Reinstall the DOS system files using the DOS SYS utility.
•
Check all cables.
•
Use FDISK to verify that the primary partition is active.
•
Check for viruses.
•
The system error message, “HDD controller failure” appears.
Confirm the jumper settings on the drive.
•
Verify the drive-type settings in the system setup program.
•
32-bit Disk Access under Windows 3.1
The 32-bit disk access feature in Windows 3.1 does not work with drives
that have capacities greater than 528 Mbytes. If you want to use 32-bit disk
access under Windows 3.1, install the Seagate replacement 32-bit access
driver, SEG32BIT.386, located on your DiscWizard diskette.
Note. If you install Windows 3.1 on a highcapacity hard drive, the first time you start
Windows you may see a message suggesting that
you disable 32-bit disk access. Choose to disable
32-bit disk access to open Windows.
Use the following procedure to install the Seagate 32-bit disk access
replacement driver (from within Windows).
1 Insert your DiscWizard diskette into Drive A.
2 Open the Windows Program Manager menu and select File.
3
Select Run.
4
In the command line box, type a:\stsetup and then press
5
Read the license agreement that appears on the screen. If you agree
to the terms, select
6
The next screen lists the features that the SEG32BIT.386 driver
supports. If your computer supports these features, they will be active in
32-bit disk access mode for all drives that support them. Select
Driver
to continue.
7 Enable the 32-bit disk access option in the Windows control panel as
follows:
a) Open the Windows Control Panel.
b) Select
386 Enhanced
c) Select
Virtual Memory
Change>>
d) Select
e) Select
Use 32-Bit Disk Access
f) Save the change.
This erases data on the drive.
After you install your new drive, your
Accept Agreement
.
to continue.
.
.
(an X in the box enables the feature).
ENTER
.
.
Install
S
EAGATE TECHNICAL SUPPORT SERVICES
If you need assistance installing your drive, consult your dealer. Dealers
are familiar with their unique system configurations and can help you
with system conflicts and other technical issues. If you need additional
assistance with your Seagate drive or other Seagate products, use one
of the Seagate technical support services listed below.
®
SeaFONE
Seagate’s 800 number (1-800-732-4283) allows toll-free access to
automated self-help services, providing answers to commonly asked
questions, troubleshooting tips and specifications for disc drives and tape
drives. This service is available 24 hours daily and requires a touch-tone
phone. International callers can reach this automated self-help service by
dialing 408-456-4496.
Online Services
®
SeaNET
You can obtain technical information about Seagate products over
the Internet from Seagate’s World Wide Web home page
(http://www.seagate.com) or Seagate’s ftp server (ftp://ftp.seagate.com).
You can also send e-mail with your technical questions to
DiscSupport @ Seagate.com.
Seagate CompuServe Forum
Online technical support for Seagate products is available on CompuServe.
To access our technical support forum, type go seagate. This forum
provides information similar to that found on SeaBOARD. In addition, you
can type questions or browse through previous questions and answers on
the forum messages.
®
SeaBOARD
SeaBOARD is a computer bulletin board system that contains information
about Seagate disc and tape drive products and is available 24 hours daily.
Set your communications software to eight data bits, no parity and one stop
bit (8-N-1).
Location Modem number Location Modem number
Australia 61-2-9756-2359 Taiwan 886-2-719-6075
England 44-1628-478011 Thailand 662-531-8111
France 33 1-48 25 35 95 USA 408-434-1080
Germany 49-89-140-9331
FAX Services
®
SeaFAX
You can use a touch-tone telephone to access Seagate’s automated FAX
system to receive technical support information by return FAX. This service
is available 24 hours daily.
Location Phone number Location Phone number
Australia 61-2-9756-5170 USA 1-800-SEAGATE
England 44-1628-894084 USA 408-456-4496
Seagate Technical Support FAX
You can FAX questions or comments to technical support specialists
24 hours daily. Responses are sent during business hours.
Location Phone number Location Phone number
Australia 61-2-9725-4052 Japan 81-3-5462-2979
England 44-1628-890660 Korea 82-2-556-7294/4251
France 33 1-46 04 42 50 Singapore 65-488-7528
Germany 49-89-1430-5100 Taiwan 886-2-715-2923
Hong Kong 852-2368 7173 USA 408-944-9120
Direct-Support Services
Seagate Technical Support
For one-on-one help, you can talk to a technical support specialist during
local business hours. Before calling, note your system configuration and
drive model number (ST
Location Phone number Location Phone number
Australia 61-2-9725-3366 Korea 82-2-556-8241
England 44-1628-894083 Singapore 65-488-7584
France 33 1-41 86 10 86 Taiwan 886-2-514-2237
Germany 49-89-140-9332 USA 1-800-SEAGATE
Hong Kong 852-2368 9918 USA 408-456-4496
SeaTDD
Using a telecommunications device for the deaf (TDD), you can send
questions or comments 24 hours daily and exchange messages with a
technical support specialist between 6:00
5:00
P.M
S
TORING AND SHIPPING YOUR DRIVE
Keep your original box and packing
materials for storing or shipping
your drive. The box has a
Approved Package
drive in an unapproved container
voids the warranty. Call your
authorized Seagate distributor to
purchase additional boxes. The
figure to the right shows how a drive
fits in an approved single-pack box,
including the packing materials.
Warranty. See your authorized Seagate
distributor or dealer. Preinstalled or bundled
software is provided “as is.” There are no
warranties of merchantablity or fitness for a
particular purpose.
expressly disclaimed.
Maintenance and repair. Seagate drives do not require maintenance. The head/disc
assembly is sealed; a broken seal voids the warranty. Seagate customer-service centers
are the only facilities authorized to repair Seagate drives.
Electromagnetic Compliance for the European Union. This model complies with the
European Union requirements of the Electromagnetic Compatibility Directive 89/336/
EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and Directive
93/68/EEC of 22 July 1993.
Compliance of this drive, as a system component, was confirmed with a test system. We
cannot guarantee that your system will comply. The drive is not meant for external use
(without properly designed enclosure, shielded I/O cable, etc.).
Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale
Umgebungstemperatur von 55°C vorgesehen ist. 2. Zur Befestigung des Laufwerks
werden 4 Schrauben 6-32 UNC-2A benötigt. Bei seitlicher Befestigung darf die maximale
Länge der Schrauben im Chassis nicht mehr als 3,3 mm und bei Befestigung an der
Unterseite nicht mehr als 5,08 mm betragen. 3. Als Versorgungsspannugen werden
benötigt: +5V ± 5% 0,6A; +12V ±% 0,8A (1,9A fur ca. 30 Sek. fur ± 10%) 4. Die
Versorgungsspannung muss SELV entsprechen. 5. Alle Arbeiten auf dem Festplatte
dürfen nur von Ausgebildetem Servicepersonal durchgeführt werden. Bitte entfernen Sie
nicht die Aufschriftenschilder des Laufwerkes. 6. Der Einbau des Laufwerkes muss den
Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entsprechen.
Seagate, Seagate Technology, and the Seagate logo are registered trademarks of Seagate
Technology, Inc. SeaFAX, SeaFONE, SeaBOARD, SeaNET, SeaTDD, Medalist, the Medalist
logo and DiscWizard are either trademarks or registered trademarks of Seagate
Technology, Inc. or one of its subsidiaries. All other trademarks or registered trademarks
are the property of their respective owners.
Seagate reserves the right to change, without notice, product offerings or
specifications. No part of this publication may be reproduced in any form without
written permission from Seagate Technology, Inc.
© 1997 Seagate Technology, Inc., 920 Disc Drive, Scotts Valley, CA 95066, USA
Publication Number: 21200081-001, Rev. A, August 1997, Printed in USA
xxxxxx
).
. (Pacific time) Monday through Friday.
Seagate
label. Shipping a
All such warranties are
1-800-SEAGATE
408-944-9121
A.M
. to 11:15 A.M. and 12:30 P.M. to
Foam
Antistatic bag
Drive
Foam