Seagate ST3400832ACE, ST3300831ACE, ST3250823ACE, ST3200826ACE User Manual

DB35 Series

ST3400832ACE
ST3300831ACE
ST3250823ACE
ST3200826ACE

DB35 Series

ST3400832ACE
ST3300831ACE
ST3250823ACE
ST3200826ACE

©2005, Seagate Technology LLC All rights reserved

Publication number: 100347671, Rev. B

May 2005

Seagate and Seagate Technology are reg istered trademarks of Seagate Technology LLC.
SeaTools, SeaFONE, SeaB OARD, Se aTDD, and the Wave logo ar e eith er regi stered trade ­marks or trademarks of Seagate Technology LLC. Other product names are registered trade­marks or trademarks of their owners.

Seagate reserves the right to ch ange, witho ut notice, product offerings or spec ifications . No

part of this publication may be reproduc ed in any form w ithout wr itte n per mi ssio n of Seagate

Technology LLC.

Revision status summary sheet

Revision Date Sheets Affected

Rev. A 01/26/05 All.
Rev. B 05/16/05 Pages 6 and 7.

DB35 Series Product Manual, Rev. B iii

iv DB35 Series Product Manual, Rev. B

Contents

1.0 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2.0 Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.1 Specification summary table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.2.1 LBA mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.3 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.4 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.5 Seek time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.6 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.7 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.7.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.7.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.7.3 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.7.4 Power-management modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.8 Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.8.1 Ambient temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.8.2 Temperature gradient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.8.3 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.8.4 Altitude. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.8.5 Shock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.8.6 Vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.9 Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.10 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.11 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.12 Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.12.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.12.2 Electromagnetic compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.12.3 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.13 Environmental protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.13.1 European Union Restriction of Hazardous Substances (RoHS) . . . . . . . . . . . . 13

3.0 Configuring and mounting the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.1 Handling and static discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.2 Breather filter hole precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3.3 Jumper settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.3.1 Master/slave configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.3.2 Cable-select option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.3.3 Alternate capacity jumper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.3.4 Ultra ATA/100 cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

4.0 ATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.1 ATA interface signals and connector pins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.1.1 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4.1.2 Identify Device command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.1.3 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.1.4 S.M.A.R.T. commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

5.0 Seagate Technology support services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

DB35 Series Product Manual, Rev. B v

vi DB35 Series Product Manual, Rev. B

List of Figures

Figure 1. Typical 5V startup and operation current profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Figure 2. Typical 12V startup and operation current profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Figure 3. Breather filter hole location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Figure 4. Master/slave jumper settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Figure 5. Ultra ATA cable connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 6. Mounting dimensions—top, side and end view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure 7. I/O pins and supported ATA signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

DB35 Series Product Manual, Rev. B vii

viii DB35 Series Product Manual, Rev. B

1.0 Introduction

This manual describes the functional, mechanical and interface specifications for the following Seagate® DB35

model drives:

DB35 Series

• ST3400832ACE

• ST3300831ACE

• ST3250823ACE

• ST3200826ACE

These drives provide the following key features:

• Minimal acoustics for consumer storage usage profile.

• Bedroom quiet performance.

• Optimized power for consumer storage devices.

• Spinup current limited to a maximum of 2 amps.

• 7,200-RPM spindle speed

• 8-Mbyte buffer on: ST3400832ACE, ST3300831ACE, ST3250823ACE and ST3200826ACE.

• High instantaneous (burst) data transfer rates (up to 100 Mbytes per second) using Ultra DMA mode 5.

• Tunneling Giant magnetoresistive (TGMR) recording heads and EPRML technology, which provide the
drives with increased areal density.

• State-of-the-art cache and on-the-fly error-correction algorithms.

• Full-track multiple-sector transfer capability without local processor intervention.

• 350 Gs nonoperating shock.

• Support for S.M.A.R.T. drive monitoring and reporting.

• Support for Read Multiple and Write Multiple commands.

• Support for autodetection of master/slave drives that use cable select (CSEL).

• SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.

• The 3D Defense System™ , which includes Drive Defe nse, Data Defense, and Diag nostic Defense, offers
the industry’s most comprehensive protection for disc drives.

DB35 Series Product Manual, Rev. B 1

2 DB35 Series Product Manual, Rev. B

2.0 Drive specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal
power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate
ST3400832ACE, ST3300831ACE, ST3250823ACE and ST3200826ACE model drives.

2.1 Specification summary table

The specificatio ns lis ted in th is table ar e for quick reference. F or details on specification me as ur eme nt o r de fi­nition, see the appropriate section of this manual.

Table 1:

Drive specification ST3400832ACE ST3300831ACE S T3250823ACE ST3200826ACE

Formatted Gbytes
(512 bytes/sector)

Guaranteed sectors 781,422,768 586,072,368 488,397,168 390,721,968
Bytes per sector 512
Default sectors per track 63
Default read/write heads 16
Default cylinders 16,383
Recording density, BPI

(bits/i n max)
Track density, TPI

(tracks/in max)
Areal density,

(Mbits/in
Spindle speed (RPM) 7,200
Internal data transfer rate OD

(Mbytes/sec max)
Sustained data transfer rate OD (Mbytes/sec) 65
I/O data-transfer rate

(Mbytes/sec max)
ATA data-transfer modes supported PIO modes 0–4

Cache buffer 8 Mbytes (8,192 kbytes)
Height (mm max) 26.11 mm (1.028 inches)
Width (mm max) 101.85 mm (4.010 inches)
Length (mm max) 146.99 mm (5.787 inches)
Weight (typical) 635 grams (1.39 lb.)
Average latency (msec) 4.16
Power-on to ready (sec max) 15.5 sec
Standby to ready (sec max) 14.0 sec

Drive specifications

2

max)

400 300 250 200

763,000

120,000

91,560

95

100

Multiword DMA modes 0–2
Ultra DMA modes 0–5

DB35 Series Product Manual, Rev. B 3

Drive specification ST3400832ACE ST3300831ACE S T3250823ACE ST3200826ACE

Track-to-track seek time (msec typical) 0.8 (read), 1.0 (write)
Average seek (msec typical) 18 (read), 20 (write)
Startup current (typical) 12V (peak) 2.0 amps
Seek power (typical) 8.6 watts
Operating (Consumer Storage Profile) 7.2 watts
Idle mode (typical) 6.9 watts
Standby mode (typical) 0.80 watts
Sleep mode (typical) 0.80 watts
Voltage tolerance

(including noise)
Ambient

temperature
Temperature gradient

(°C per hour max)
Relative humidity 5% to 90% (operating)

Relative humidity gradient 30% per hour max
Wet bulb temperature

(°C max)
Altitude, operating –60.96 m to 3,048 m

Altitude, nonoperating
(below mean sea level, max)

Operational Shock
(Gs max at 2 msec)

Non-Operational Shock
(Gs max at 2 msec)

Vibration, operating 0.25 G acceleration
Vibration, nonoperating 0.25 G (5–22 Hz)

Drive acoustics, sound power
Idle* (bels) 2.6 (typical)

Operational (bels) 2.8 (typical)

Nonrecoverable read errors 1 per 10
Service life 5 Years
Contact start-stop cycles

(25°C, 50% rel. humidity)

5V ± 5%
12V ± 10%

0° to 60°C (operating)
–40° to 70°C (nonoperating)

20°C (operating)
30°C (nonoperating)

5% to 95% (nonoperating)

37.7 (operating)
40 (nonoperating)

(–200 ft. to 10,000+ ft.)
–60.96 m to 12,192 m

(–200 ft. to 40,000+ ft.)
63

300 Gs

5.0 Gs (22–350 Hz)

2.8 (max)

3.0 (max)

50,000

14

bits read

2.4 (typical)

2.7 (max)

2.8 (typical)

3.0 (max)

*During periods of drive idle, some o ffline activity may occur according to the S. M.A.R.T. specification, which may increase acoust ic and

power to operational levels.

4 DB35 Series Product Manual, Rev. B

2.2 Formatted capacity

Formatted

Model

ST3400832ACE 400 Gbytes 781,422,768 512
ST3300831ACE 300 Gbytes 586,072,368 512
ST3250823ACE 250 Gbytes 488,397,168 512
ST3200826ACE 200 Gbytes 390,721,968 512

capacity

Guaranteed
sectors Bytes per sector

2.2.1 LBA mode

When addressing these d rives in LBA mode, all bl ocks (sectors) are c onsecutively numbered fr om 0 to n–1,
where n is the number of guaranteed sectors as defined above.

See Section 4.1.2, "Id enti fy Devi ce co mmand" (words 60-61 a nd 1 00-10 3) for a ddi tio nal information about 48­bit addressing support of drives with capacities over 137 Gbytes.

2.3 Recording and interface technology

Interface ATA
Recording method 16/17 EPRML
Recording density BPI (bits/inch max) 763,000
Track density TPI (tracks/inch max) 120,000

2

Areal density (Mbits/inch

max) 91,560
Spindle speed (RPM) (± 0.2%) 7,200
Internal data-transfer rate OD (Mbytes/sec max) 95
Sustained data transfer rate OD (Mbytes/sec max) 65.0
I/O data-transfer rate (Mbytes/sec max) 100 (Ultra DMA mode 5)
Interleave 1:1
Cache buffer
ST3400832ACE, ST3300831ACE, ST3250823ACE and ST3200826ACE 8 Mbytes (8,192 kbytes)

DB35 Series Product Manual, Rev. B 5

2.4 Physical characteristics

Drive specification

Maximum height

(mm)
(inches)

Maximum width

(mm)
(inches)

Maximum lengt h

(mm)
(inches)

Typic al we ig ht

(grams)
(pounds)

26.11

1.028

101.85

4.010 ± 0.010

146.99

5.787

635

1.39

2.5 Seek time

Seek measurements are taken with nominal power at 25°C ambient temperature. All times are measured using
drive diagnostics. The specifications in the table below are defined as follows:

• Track-to-track seek time is an average of all possible single-track seeks in both directions.

• Average seek time is a true statistical random av erage of at least 5,000 measurements of seeks betwee n
random tracks, less overhead.

Table 2: Typical seek times

T ypic al see k times (mse c) Read Write

Track-to-track 0.8 1.0
Average 18 20
Average latency: 4.16 4.16

Note. These drives are designed to consistently meet the seek times represented in this manual. Physical seeks,

regardless of mode (such as track-to-track and average), are expected to meet or exceed the noted values.
However, due to the manner in which these drives are formatted, benchmark tests that include command
overhead or measure logical seeks may produce results that vary from these specifications.

2.6 Start/stop times

Power-on to Ready (sec) 15.5 (max)
Standby to Ready (sec) 14.0 (max)
Ready to spindle stop (sec) 10 (max)

6 DB35 Series Product Manual, Rev. B

2.7 Power specifications

The drive receives DC power (+5V and +12V) through a four-pin standard drive power connector.

2.7.1 Power consumption

Power requirements for the drives are listed in the table on page 7. Typical power measurements are based on
an average of drives tes te d, u nde r nom ina l c on dit ion s, us in g + 5.0 V a nd +1 2.0V i npu t v oltage at 2 5°C ambient
temperature.

• Spinup power

Spinup power is measured from the time of power-on to the time that the drive spindle reaches operating speed.

• Seek mode

During seek mode, the read/write actuator arm moves toward a specific position on the disc surface and does
not execute a read or write operatio n. Se rvo electr onics ar e active. S eek mode power repres ents the worst­case power consump tion, using only random se eks with read or write laten cy time. This mod e is not typic al
and is provided for worst-case information.

• Operating power and current

Operating power is measured usi ng a standar d

• Idle mode power

Idle mode power is measur ed wi th th e driv e up to s pee d, wi th ser vo ele ctron ics act ive and with the heads in
a random track location.

Consumer Storage Profile.

• Standby mode

During Standby mode, the driv e accepts commands, but the drive is not spinning, and the ser vo and read/
write electronics are in power-down mode.

Table 3: DC power re quirements

Power dissipation (watts)
Example: ST3400832ACE

Spinup — — 2.0 (peak)
Idle 6.9 0.353 0.519
Operating (Consumer Storage Profile) 7.2 0.500 0.400
Seeking 8.6 0.318 0.585
Standby 0.80 0.045 0.013
Sleep 0.80 0.045 0.013

Average
(watts, 25° C)

5V typ
amps

12V typ
amps

DB35 Series Product Manual, Rev. B 7

2.7.1.1 Typical current profile

Figure 1 Typical 5V startup and operation current profile

Figure 2 Typical 12V startup and operation current profile

2.7.2 Conducted noise

Input noise ripple is mea su red at the ho st system power supply acro ss an equ iv al ent 80 -o hm res ist ive load on
the +12 volt line or an equivalent 15-ohm resistive load on the +5 volt line.

• Using 12-volt power, the drive is expected to operate with a maximum of 120 mV peak-to-peak square-wave
injected noise at up to 10 MHz.

• Using 5-volt power, the drive is expect ed to ope rate wi th a max imum of 1 0 0 mV peak -to-peak squa re-wav e
injected noise at up to 10 MHz.

Note. Eq uivalent resistance is ca lculated by dividing the nom inal voltage by the typical RMS read/write

current.

2.7.3 Voltage tolerance

Voltage tolerance (including noise):

5V ± 5%
12V ± 10%

8 DB35 Series Product Manual, Rev. B

2.7.4 Power-management modes

The drive provides programmab le power mana gement to provide grea ter energy efficiency. In most systems,
you can control power management through the system setup program. The drive features the following
power-management modes :

Power mode Heads Spindle Buffer

Active Tracking Rotating Enabled
Idle Tracking Rotating Enabled
Standby Parked Stopped Enabled
Sleep Parked Stopped Disabled

• Active mode

The drive is in Active mode during the read/write and seek operations.

• Idle mode

The buffer remains en abled, and the driv e accepts a ll comm ands and r eturns to A ctive mode any t ime disc
access is necessary.

• Standby mode

The drive enters Standby mode when the host sends a Standby Immediate command. If the host has set the
standby timer, the dri ve can also enter Stand by mode automaticall y after the drive has b een inactive for a
specifiable length of time. The standby timer delay is established using a Standby or Idle command. In Standby
mode, the d rive buffer is enabled, the heads ar e parked and the spindle is at rest. The drive accepts all
commands and returns to Active mode any time disc access is necessary.

• Sleep mode

The drive enters Sleep mode after receiving a Sleep command from the host. In Sleep mode, the drive buffer
is disabled, the he ads are p arke d and the spind le is at rest. T he dr ive leav es Slee p mo de after it rece ives a
Hard Reset or Soft Reset from the host. After receiving a reset, the drive exits Sleep mode and enters Standby
mode with all current translation parameters intact.

• Idle and Standby timers

Each time the drive perfo rms an Active function (read, wr ite or seek), the standby time r is reinitialized and
begins counting down from its specified delay times to zero. If the standby timer reaches zero before any drive
activity is required, the driv e makes a transi tion to Standb y mode. In both Idle and Standby mode, the d rive
accepts all commands and returns to Active mode when disc access is necessary.

2.8 Environmental specifications

2.8.1 Ambient temperature

Ambient temperature is defined as the temperature of the environment immediately surrounding the drive.
Actual drive case temper ature should not exceed
standard models. Recommended measurement locations are shown in See Figure 6 on page 19.

Above 1,000 feet (305 meters), the ma ximum temperature is derated linearly to 44°C (112°F) at 10,000 feet
(3,048 meters).

Operating: 0° to 60°C (32° to 140°F)

69°C (156°F) within the operating ambient condition s for

Nonoperating: –40° to 70°C (–40° to 158°F)

DB35 Series Product Manual, Rev. B 9

2.8.2 Temperature gradient

Operating: 20°C per hour (68°F per hour max), without condensation
Nonoperating: 30°C per hour (86°F per hour max)

2.8.3 Humidity

2.8.3.1 Relative humidity

Operating: 5% to 90% noncondensing (30% per hour max)
Nonoperating: 5% to 95% noncondensing (30% per hour max)

2.8.3.2 Wet bulb temperature

Operating: 37.7°C (99.9°F max)
Nonoperating: 40°C (104°F max)

2.8.4 Altitude

Operating: –60.96 m to 3,048 m (–200 ft. to 10,000+ ft.)
Nonoperating: –60.96 m to 12,192 m (–200 ft. to 40,000+ ft.)

2.8.5 Shock

All shock specificat ions assume that the drive is mou nted securely with the input s hock applied at the drive
mounting screws. Shock may be applied in the X, Y or Z axis.

2.8.5.1 Operating shock

These drives compl y with the performance level s specified in this docu ment when subjected to a ma ximum
operating shock of 6 3 Gs based on half-sine sh ock pulses of 2 msec. S hocks should not be repeat ed more
than two times per second.

2.8.5.2 Nonoperating shock

The nonoperating s hock l evel that th e driv e can expe rience withou t incur ring ph ysic al d amage or degr adatio n
in performance when subsequently put into operation is 300 Gs based on a nonrepetitive half-sine shock pulse
of 2 msec duration.

2.8.6 Vibration

All vibration spec ifications assume that the drive is mounted securely with the input vibration applied at the
drive mounting screws. Vibration may be applied in the X, Y or Z axis.

2.8.6.1 Operating vibration

The following table lists the maximum vibration lev els that the dri ve may expe rience while meet ing the perfor ­mance standards specified in this document.

5–350 Hz 0.25 G acceleration (zero to peak)

10 DB35 Series Product Manual, Rev. B

2.8.6.2 Nonoperating vibration

The following table l ists the maximum no noperating vibr ation that the drive may expe rience without incurring
physical damage or degradation in performance when subsequently put into operation.

5–22 Hz 0.25 G
22–350 Hz 5.0 Gs

2.9 Acoustics

Drive acoustics a re measured as overall A -weighted acoustic soun d power levels (no pu re tones). All mea­surements are consistent with ISO document 77 79. Sound power measur ements are taken under essential ly
free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward.

Note. For seek mode tests, the drive is placed in seek mode only. The number of seeks per second is defined

by the following equation:

(Number of seeks per second = 0.4 / (average latency + average access time)

Table 4: Operating acoustics

Acoustic mode
Models Idle Operational

ST3400832ACE 2.6 bels (typ)

ST3300831ACE
ST3250823ACE
ST3200826ACE

2.8 bels (max)

2.4 bels (typ)

2.7 bels (max)

2.8 bels (typ)

3.0 bels (max)

2.8 bels (typ)

3.0 bels (max)

2.10 Electromagnetic immunity

When properly installed in a representative host system, the drive operates without err ors or degradation in
performance when subjected to the radio frequency (RF) environments defined in the following table:

Table 5: Ra dio frequency environments

Test Description

Electrostatic discharg e Contact, HCP, VCP: ± 4 kV; Air:

± 8 kV

Radiated RF immunity 80 to 1,000 MHz, 3 V/m,

80% AM with 1 kHz sine
900 MHz, 3 V/m, 50% pulse
modulation @ 200 Hz

Electrical fast transient ± 1 kV on AC mains, ± 0.5 kV o n

external I/O

Performance
level

B EN 61000-4-2: 95

A EN 61000-4-3: 96

B EN 61000-4-4: 95

Reference
standard

ENV 50204: 95

Surge immunity ± 1 kV differential, ± 2 kV com-

mon, AC mains

Conducted RF immunity 150 kHz to 80 MHz, 3 Vrms,

80% AM with 1 kHz sine

B EN 61000-4-5: 95

A EN 61000-4-6: 97

DB35 Series Product Manual, Rev. B 11

Voltage dips, interrupts 0% open, 5 seconds

0% short, 5 seconds
40%, 0.10 seconds
70%, 0.01 seconds

2.11 Reliability

14

Nonrecov erable read errors 1 per 10

bits read, max.

C
C
C
B

EN 61000-4-11: 94

Contact start-stop cycles 50,000 cycles

Service Life 5 Years
Preventive maintenance None required

(at nominal voltage and temperature, with 60 cycles per hour and a 50% duty cycle)

2.12 Agency certification

2.12.1 Safety certification

The drives are recogni ze d in ac co rd anc e with UL 1950 and CSA C22.2 (950 ) and m eet all applicable sections
of IEC950 and EN 60950 as tested by TUV North America.

2.12.2 Electromagnetic compatibility

Hard drives that display the CE mark comply with the European Union (EU) requirements specified in the Elec­tromagnetic Compatibilit y Directive (89/336/EE C). Te sting is performed to the l evels specified by the product
standards for Information Technology Equipment (ITE). Emission levels are defined by EN 55022, Class B and
the immunity levels are defined by EN 55024.

Seagate uses an independent laboratory to confirm compliance with the EC directives specified in the previous
paragraph. Drives are tested in representative end-user systems. Although CE-marked Seagate drives comply
with the directives wh en used in the test systems, we cannot guarantee th at all systems will comply wit h the
directives. The drive is designed for operation inside a properly designed enclosure, with properly shielded I/O
cable (if necessary) and termi nators on all unu sed I/O ports. Compute r manufacture rs and system inte grators
should confirm EMC compliance and provide CE marking for their products.

Korean RRL

If these drives have the Korea M inistry of Information a nd Comm unication ( MIC) logo , they co mply with para­graph 1 of Article 11 of the Electromagnetic Compatibili ty control Regulation and meet the Electr omagnetic
Compatibility (EMC) Framework req ui remen ts of the Radio Res earc h Labo rator y (RRL) Minis try of Infor ma tio n
and Communication Republic of Korea.

These drives have been tested and comply with the Electromagnetic Interference/Electromagnetic Susceptibil­ity (EMI/EMS) for Class B products. Drives are tested in a representative, end-user system by a Korean-recog­nized lab.

• EUT name (model numbers): ST3400832ACE, ST3300831ACE, ST3250823ACE and ST3200826ACE.

• Certificate numbers: ST3400832ACE E-H011-04-4534 (B)

ST3300831ACE E-H011-04-4534 (B)
ST3250823ACE E-H011-04-4533 (B)
ST3200826ACE E-H011-04-4533 (B)

• Trade name or applicant: Seagate Technology

• Manufacturing date: November 2004

• Manufacturer/nationality: Singapore and China

12 DB35 Series Product Manual, Rev. B

Australian C-Tick (N176)

If these models h ave the C-Tick marki ng, t hey com ply with the Aus tralia/N ew Z ealand Standard AS/NZS3548
1995 and meet the Electromagnetic Compatibility (EMC) Framework requirements of the Australian Communi­cation Authority (ACA).

2.12.3 FCC verification

These drives are intended to be contained solely within a personal computer or similar enclosure (not attached
as an external device). As such, each drive is considered to be a subassembly even when it is individually mar­keted to the customer. As a subassembly, no Federal Communications Commission verification or ce rt ifica tion
of the device is required.

Seagate Te chnology LLC has tested this device in enclosures as described above to ensu re that the total
assembly (enclosure, dis c drive, motherboard, power supply, etc.) does comply with the limits for a Class B
computing device , pursuant to Subpa rt J, Part 15 of the FCC rules. Opera tion with nonce rtified assem blies is
likely to result in interference to radio and television reception.

Radio and television interference. This equipment generates and uses radio frequency energy and if not
installed and used in strict accordance with th e manufacturer ’s instructions, may cause i nterference to radio
and television reception.

This equipment is designed to provide reasonable protection against such interference in a residential installa­tion. However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause interfer ence to radio or te levision, whic h can be determi ned by turning t he equipment on and off,
you are encouraged to try one or more of the following corrective measures:

• Reorient the receiving antenna.

• Move the device to one side or the other of the radio or TV.

• Move the device farther away from the radio or TV.

• Plug the computer into a different outlet so that the receiver and computer are on different branch outlets.
If necessary, you should consult your dealer or an experienced radio /television technician for additional sug-

gestions. You may find helpful the following booklet prepared by the Feder al Communications Commission:
How to Identify and Resolve Radio-Television Interference Problems. This booklet is available from the Super­intendent of Documents, U.S. Government Printi ng Office, Washington, DC 20402. Refer to p ublication num­ber 004-000-00345-4.

2.13 Environmental protection

Seagate designs its prod ucts to meet environ mental protectio n requirem ents worldwide, in cluding regul ations
restricting certain chemical substances.

2.13.1 European Union Restriction of Hazardous Substances (RoHS)

A new law, the European Union Restri ction of Hazardous Substances (RoHS) di rective, will res trict the pres­ence of chemical substan ces, including Lead (Pb), in el ectronic products effective July 200 6. The directive's
requirements have not been finalized. This drive is manufactured with components and materials that are
expected to comply with the RoHS directive when the directive takes effect.

DB35 Series Product Manual, Rev. B 13

14 DB35 Series Product Manual, Rev. B

3.0 Configuring and mounting the drive

This section contains the specifications and instructions for configuring and mounting the drive.

3.1 Handling and static discharge precautions

After unpacking, and before installation, the dr ive may be ex posed to pote ntial handli ng and electros tatic dis­charge (ESD) hazards. Observe the following standard handling and static-discharge precautions:

Caution:

• Keep the drive in the electrostatic discharge (ESD) bag until you are ready for installation.

• Before handling the drive, put on a grounded wrist strap, or ground yourself frequently by touching the metal
chassis of a com puter that is plugge d into a grounded outl et. Wear a grounded wris t strap throughout th e
entire installation procedure.

• Handle the drive by its edges or frame only.

• The drive is extremely fragile—handle it with care. Do not press down on the drive top cover.

• Always rest the drive on a padded, antistatic surface until you mount it in the computer.

• Do not touch the connector pins or the printed circuit board.

• Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids
the warranty. Some factory-installed labels co ntain in for ma tio n nee ded to service the drive. O ther labels are
used to seal out dirt and contamination.

DB35 Series Product Manual, Rev. B 15

3.2 Breather filter hole precautions

This section contains information regarding the precautions which should be taken regarding the breather filter
hole in Seagate hard d isc drives. Prop er precautions should be taken to en sure full functio nality and preven t
possible damage to the drive.

Breather hole

Do not cover or seal
this hole.

Figure 3 Breather filter hole location

Caution: Do not cover, seal, or insert any object into this h ole.

This hole has two purposes:

• To allow condensation inside the hard disc to escape

• To allow air pressure inside the hard disc to equalize with ambient pressure
Note. If this hole is cov ered, sealed, or pene trated by any object, drive reliability may be compromised

and could lead to permanent damage—doing so voids the warranty.

16 DB35 Series Product Manual, Rev. B

3.3 Jumper settings

rd

3.3.1 Master/slave configuration

The options jumper b lock shown in Figure 4 is used to configure the drive for operatio n. It is the 8-pin dual
header between the in terface connec tor and the power connector. Use the following settings to con figure the
drive as a master or a slave.

Master or single drive. The drive is configured at the factor y for a master or single-drive operation with a
jumper set on pins 7 and 8.

Drive as slave. Remove all jumpers.
Drive as master with a non-AT A-compatible slave.

Use this jumper setting only if the drive does not work as a master with no jumpers installed.

Options jumper block

Master or single drive

Drive is slave

Master with non ATA­compatible slave

Cable select

Limit drive capacity
to 32 Gbytes

1753

684

2

Figure 4 Master/slave jumper settings

Circuit Boa

3.3.2 Cable-select option

Computers that use cable select det ermine the master and slave drives by selecting or dese lecting pin 28,
CSEL, on the interface bus. Master and slav e dr ives are det ermi ned by their phys ical pos i tio n on the cab le. To
enable cable selec t, set a jumper on pins 5 and 6 as shown i n Figure 4. Refer to your computer manual to
determine whether your computer supports this option.

3.3.3 Alternate capacity jumper

Some older comput ers may “hang ” at startup if their B IOS de tects a disc drive with a ca pacity gre ater than 3 2
Gbytes. This limits the drive’s capacity to 32 Gbytes when the alternate capacity jumper is used. To access the
full capacity of the drive, you can:

• Update the BIOS

• Use third-party software such as DiscWizard

™

or Disk Manager

• Use a third-party host adapter

For drives with capacitie s greater than 32 Gbytes, the al ternate capacity jumper changes the total available
LBA sectors to 32 Gb ytes to solve is sues with some BI OS during power on . The ATA Set Features subcom­mand “F1

Report Full Capacity Avai lable” causes Identif y Data words 60 and 61 to r eport the full capacity.

H

See Section 4.1.3 on page 27 for more details on the Set Features command.

DB35 Series Product Manual, Rev. B 17

Windows XP, Windows Me, Windows 98 or newer versions are needed to support drives with capacities

r

e

M

S

greater than 32 Gbytes.

3.3.4 Ultra ATA/100 cable

An 80-conductor 40-pin cable is required to run Ultra DMA mode 3, mode 4 and mode 5. This cable uses even­numbered conductors connected to the ground pins to improve signal integrity.

Note. If you are using a 40-pin, 80-conducto

cable, attach the blue connector to the

aster

lave

Pin 1

Computer

Motherboard

motherboard, the black connector to th
master drive, and the gray connector
to the slave.

Figure 5 Ultra ATA cable connectors

Note. The drive supports both host and drive cable detection. The host detects the 80-conductor cable by

sampling pin 34, CBLID–, on the interface bus . The drive detec ts the 80-conduc tor cable by sens­ing a capacitor at the host side thr ough the CBLID– signal. The result is repor ted in a Fast Rise
Detected bit (bit 13 of word 93 in the Identify drive parameter block).

3.4 Drive mounting

You can mount the driv e in any o rientation u sing four s crews in the side -mountin g holes or four screws in the
bottom-mounting holes. See Figure 6 for drive mounting dimensions. Follow these important mounting precau­tions when mounting the drive:

• Allow a minimum clearance of 0.030 inches (0.76 mm) around the entire perimeter of the drive for cooling.

• Use only 6-32 UNC mounting screws.

• Do not overtighten the mounting screws (maximum torque: 6 inch-lb.).

• Do not use a drive interface cable that is more than 18 inches long.

18 DB35 Series Product Manual, Rev. B

Notes:

1. Dimensions are shown in inches (mm).

R
c
m

er

2 Dimensions per SFF-8301 specification.

ecommended

ase temperature

easurement location

1.028 max
(26.11)

3 x 0.25 0.010
(6.35 0.037)
both sides

1.122 0.02
(28.5 0.51)

1.638 0.01

(41.61 0.25)

3 x 6-32 UNC-2B

0.150 (3.81) max. fastener
penetration both sides. 3 threads
minimum engagement.

2

5.787 max
(146.99)

4.0 0.01

(101.60 0.25)

0.228
(5.79)

2.23

(56.56)

2.83

(71.80)

3.71

(94.35)

0.1240 0.01
(3.18 0.25)

3.750 0.01

(95.25 0.25)

4.0 0.01

(101.60 0.25)

0.178
(4.27)

1.625 0.020

(41.28 0.51)

1.75 0.01

(44.45 0.25)

4 x 6-32 UNC-2B

0.150 (3.81) max. fasten
penetration. 3 threads
minimum engagement.

Recommended
case temperature
measurement location

Figure 6 Mounting dimensions—to p, side and end view

DB35 Series Product Manual, Rev. B 19

20 DB35 Series Product Manual, Rev. B

4.0 ATA interface

.

These drives use t he industry-standard ATA task file interface that s upports 16-bit data transfer s. It supports
ATA programmed input/ou tput (PIO) mode s 0–4; m ultiwor d DMA m odes 0– 2, and Ul tra DMA mod es 0–5. The
drive also supports the use of the IORDY signal to provide reliable high-speed data transfers.

You can use a daisy-chai n cable to co nnect two drive s to a single AT host bus. For detailed i nform ation abou t
the ATA interface, re fer to the draft of AT Attachment with Packet Interface Extension (ATA /ATAPI-7), NCITS
T13 1410D, subsequently referred to as the Draft ATA-7 Standard.

4.1 ATA interface signals and connector pins

Figure 7 summarizes the signals on the ATA interface connector that the drive supports. For a detailed descrip­tion of these signals, refer to the Draft ATA-7 Standard.

Drive pin #

1
2
3
4
5
6
7
8

9
10
11
12
13
14
15
16
17
18
19
20
21
22
23

24
25

26
27

28
29
30
31
32
33
34

35
36
37
38
39
40

Pins 28, 34 and 39 are used for master-slave communication (details shown below)

28
34
39

Signal name

–

Reset
Ground

DD7
DD8
DD6
DD9
DD5

DD10

DD4

DD11

DD3

DD12

DD2

DD13

DD1

DD14

DD0

DD15

Ground

(removed)

DMARQ

Ground
DIOW–

STOP
Ground
DIOR

–

HDMARDY

HSTROBE

Ground
IORDY

DDMARDY–

DSTROBE

CSEL

–

DMACK

Ground
INTRQ

–

IOCS16

DA1

–

PDIAG
CBLID–

DA0
DA2

–

CS0

–

CS1

–

DASP
Ground

Drive 0 (master)Drive 1 (slave)

28
34
39

Host pin # and signal description

1

Hardware Reset

2

Ground

3

Host Data Bus Bit 7

4

Host Data Bus Bit 8

5

Host Data Bus Bit 6

6

Host Data Bus Bit 9

7

Host Data Bus Bit 5

8

Host Data Bus Bit 10

9

Host Data Bus Bit 4

10

Host Data Bus Bit 11

11

Host Data Bus Bit 3

12

Host Data Bus Bit 12

13

Host Data Bus Bit 2

14

Host Data Bus Bit 13

15

Host Data Bus Bit 1

16

Host Data Bus Bit 14

17

Host Data Bus Bit 0

18

Device Data (15:0)

19

Ground
(No Pin)

20
21

DMA Request

22

Ground

23

Device I/O Write:
Stop Ultra DMA Burst

24

Ground

25

–

Device I/O Read:
Host Ultra DMA Ready:
Host Ultra DMA Data Strobe

26

Ground

27

I/O Channel Ready
Device Ultra DMA Ready
Device Ulta DMA Data Strobe

28

Cable Select

29

DMA Acknowledge

30

Ground

31

Device Interrupt

32

Reserved

33

Host Address Bus Bit 1

34

Passed Diagnostics
Cable Assembly Type Identifier

35

Device Address (2:0)

36

Device Address (2:0)

37

Chip Select (1:0)

38

Chip Select (1:0)

39

Drive Active/Slave Present

40

Ground

CSEL

–

PDIAG
DASP–

Host

28
34
39

Figure 7 I/O pins and supported ATA signals

DB35 Series Product Manual, Rev. B 21

4.1.1 Supported ATA commands

The following table lists ATA-standa rd commands that the drive supports. For a detailed des cr ipti on of the ATA
commands, refer to the Draft ATA- 7 Standard. See “S.M.A.R.T. command s” on page 27 for details and sub-
commands used in the S.M.A.R.T. implementation.

Table 6: Supported ATA commands

Command name Command code (in hex)

Check Power Mode 98H or E5
Device Configuration Freeze Lock B1H / C1
Device Configuration Identify B1H / C2
Device Configuration Restore B1H / C0
Device Configuration Set B1H / C3
Device Reset 08
Download Microcode 92
Execute Device Diagnostics 90
Flush Cache E7
Flush Cache Extended EA
Format Track 50
Identify Device EC

H

H

H

H

H

H

H

Idle 97H or E3
Idle Immediate 95H or E1
Initialize Device Parameters 91
Read Buffer E4
Read DMA C8
Read DMA Extended 25
Read DMA Without Retries C9
Read Log Ext 2F
Read Multiple C4
Read Multiple Extended 29
Read Native Max Address F8
Read Native Max Address Extended 27
Read Sectors 20
Read Sectors Extended 24
Read Sectors Without Retries 21
Read Verify Sectors 40
Read Verify Sectors Extended 42
Read Verify Sec tors Wi thou t Retr ies 41
Recalibrate 10

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

22 DB35 Series Product Manual, Rev. B

Command name Command code (in hex)

Security Disable Password F6
Security Erase Prepare F3
Security Erase Unit F4
Security Freeze F5
Security Set Password F1
Security Unlock F2
Seek 70
Set Features EF
Set Max Address F9

H

H

H

H

H

H

H

H

H

Note: Individual Set Max Address
commands are identified by the value
placed in the Set Max Features regis­ter as defined to the right.

Set Max Address Extended 37
Set Multiple Mode C6

H

H

Sleep 99H or E6
S.M.A.R.T. Disable Operations B0H / D9
S.M.A.R.T. Enable/Disable Autosave B0H / D2
S.M.A.R.T. Enable Operations B0H / D8
S.M.A.R.T. Execute Offline B0H / D4
S.M.A.R.T. Read Attribute Thresholds B0H / D1
S.M.A.R.T. Read Data B0H / D0
S.M.A.R.T. Read Log Sector B0H / D5
S.M.A.R.T. Return Status B0H / DA
S.M.A.R.T. Save Attribute Values B0H / D3
S.M.A.R.T. Write Log Sector B0H / D6
Standby 96H or E2
Sta ndb y Imm ed iate 94H or E0
Write Buffer E8
Write DMA CA
Write DMA Extended 35
Write DMA Without Retries CB
Write Log Extended 3F
Write Multiple C5
Write Multiple Extended 39
Write Sectors 30

H

H

H

H

H

H

H

H

Address:

Password:

Unlock:

Freeze Lock:

H

H

H

H

H

H

H

H

H

H

H

H

H

Lock:

00
01
02
03
04

H
H
H
H
H

DB35 Series Product Manual, Rev. B 23

Command name Command code (in hex)

Write Sectors Without Retries 31
Write Sectors Extended 34

H

H

4.1.2 Identify Device command

The Identify Device command (command code ECH) transfers information about the drive to the host following
power up. The data is organized as a singl e 512-byt e block of data, whose co ntents are shown in the Table 6
on page 22 . All reser v ed bits or word s shou ld be set to ze ro. Par am eters listed with an “x” are drive-specific or
vary with the state of the drive. See Section 2.0 on page 3 for default parameter settings.

The following commands contain drive-specific features that may not be included in the Draft A T A-7 S tandard.

Word Description Value

Configuration information:

• Bit 15: 0 = ATA; 1 = ATAPI

0

• Bit 7: removable media

• Bit 6: removable controller

• Bit 0: reserved
1 Number of logical cylinders 16,383
2 ATA-reserved 0000
3 Number of logical heads 16
4 Retired 0000
5 Retired 0000
6 Number of logical sectors per logical track: 63 003F
7–9 Retired 0000
10–19 Serial number: (20 ASCII characters, 0000H = none) ASCII

0C5A

H

H

H

H

H

H

20 Retired 0000
21 Retired 0400
22 Obsolete 0000
23–26 Firmware revision (8 ASCII character string, padded with blanks to end

x.xx

of string)

27–46 Drive model number

(40 ASCII characters, padded with blanks to end of string)

ST3400832ACE
ST3300831ACE
ST3250823ACE
ST3200826ACE

47 (Bits 7–0) Maximum sectors per interrupt on Read multiple and Write

8010

multiple (16)
48 Reserved 0000
49 Standard Standby timer, IORDY supported and may be disabled 2F00
50 ATA-reserved 0000
51 PIO data-transfer cycle timing mode 0200
52 Retired 0200
53 Words 54–58, 64–70 and 88 are valid 0007

H

H

H

H

H

H

H

H

H

H

24 DB35 Series Product Manual, Rev. B

Word Description Value

54 Number of current logical cylinders xxxx
55 Number of current logical heads xxxx
56 Number of current logical sectors per logical track xxxx
57–58 Current capacity in sectors xxxx
59 Number of sectors transferred during a Read Multiple or Write Multiple

xxxx

command

60–61 Total number of user-addressable LBA sectors available

(see Section 2.2 for related information)
*Note: The maximum value allowed in this field is: 0FFFFFFFh

(268,435,455 sectors, 137 Gbytes). Drives with capacities over 137
Gbytes will have 0FFFFFFFh in this fie ld an d the ac tua l num be r of use r­addressable LBAs specified in words 100-103. This is required for
drives that support the 48-bit addressing feature.

ST3400832ACE =
0FFFFFFFh*
ST3300831ACE =
0FFFFFFFh*
ST3250823ACE =
0FFFFFFFh*
ST3200826ACE =

0FFFFFFFh*
62 Retired 0000
63 Multiword DMA active and modes supported

xx07

(see note following this table)
64 Advanced PIO modes supported (modes 3 and 4 supported) 0003
65 Minimum multiword DMA transfer cycle time per word (120 nsec) 0078
66 Recommended multiword DMA transfer cycle time per word (120 nsec) 0078
67 Minimum PIO cycle time without IORDY flow control (240 nsec) 00F0
68 Minimum PIO cycle time with IORDY flow control (120 nsec) 0078
69–74 ATA-reserved 0000
75 Queue depth 0000
76–79 SATA-reserved xxxx
80 Major version number 007E
81 Minor version number 0000
82 Command sets supported 346B
83 Command sets supported 7D01
84 Command sets support extension 4003
85 Command sets enabled 34xx
86 Command sets enabled 3xxx
87 Command sets enable extension 4003
88 Ultra DMA support and current mode

xx3F

(see note following this table)

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

H

89 Security erase time 0000
90 Enhanced security erase time 0000
92 Master password revision code FFFE
93 Hardware reset value (see description following this table) xxxx
95–99 ATA-reserved 0000

H

H

H

H

H

DB35 Series Product Manual, Rev. B 25

Word Description Value

100–103 Total number of user-addressable LBA sectors available

(see Section 2.2 for related information)
These words are required for drives that support the 48-bit addressing

ST3400832ACE = 781,422,768
ST3300831ACE = 586,072,368
ST3250823ACE = 488,397,168
ST3200826ACE = 390,721,968

feature. Maximum value: 0000FFFFFFFFFFFFh.
104–127 ATA-reserved 0000
128 Security status 0001
129–159 Seagate-reserved xxxx
160–254 ATA-reserved 0000
255 Integrity word xxA5

H

H

H

H

H

Note. Advanced Power Manag ement (APM) and Au tomati c Acoustic Mana gemen t (AAM) featu res are n ot supp orted
Note. See the bit descriptions below for words 63, 88, and 93 of the Identify Drive data:

Description (if bit is set to 1)

Bit Word 63

0 Multiword DMA mode 0 is supported.
1 Multiword DMA mode 1 is supported.
2 Multiword DMA mode 2 is supported.
8 Multiword DMA mode 0 is currently active.
9 Multiword DMA mode 1 is currently active.
10 Multiword DMA mode 2 is currently active.

Bit Word 88

0 Ultra DMA mode 0 is supported.
1 Ultra DMA mode 1 is supported.
2 Ultra DMA mode 2 is supported.
3 Ultra DMA mode 3 is supported.
4 Ultra DMA mode 4 is supported.
8 Ultra DMA mode 0 is currently active.
9 Ultra DMA mode 1 is currently active.
10 Ultra DMA mode 2 is currently active.
11 Ultra DMA mode 3 is currently active.
12 Ultra DMA mode 4 is currently active.
13 Ultra DMA mode 5 is currently active.

Bit Word 93

13 1 = 80-conductor cable detected, CBLID above VIH

0 = 40-conductor cable detected, CBLID below VIL

26 DB35 Series Product Manual, Rev. B

4.1.3 Set Features command

This command controls the implementation of various features that the drive supports. When the drive receives
this command, it sets BSY, ch ecks the contents of the Features registe r, clears BSY and generates an inter­rupt. If the value in the register does not represent a feature that the driv e supports, the comman d is aborted .
Power-on default has the rea d look-ahe ad and wr ite cach ing featur es enabled . The ac ceptable va lues for the
Features register are defined as follows:

02
03

55
82
AA
F1

Enable write cache (default).

H

Set transfer mode (based on value in Sector Count register).

H

Sector Count register values:
00
01
08
09

Set PIO mode to default (PIO mode 2).

H

Set PIO mode to default and disable IORDY (PIO mode 2).

H

PIO mode 0

H

PIO mode 1

H

0AHPIO mode 2
0B
0C
20
21
22
40
41
42
43
44
45
Disable read look-ahead (read cache) feature.

H

Disable write cache.

H

Enable read look-ahead (read cache) feature (default).

H

Report full capacity available

H

PIO mode 3

H

PIO mode 4 (default)

H

Multiword DMA mode 0

H

Multiword DMA mode 1

H

Multiword DMA mode 2

H

Ultra DMA mode 0

H

Ultra DMA mode 1

H

Ultra DMA mode 2

H

Ultra DMA mode 3

H

Ultra DMA mode 4

H

Ultra DMA mode 5

H

Note. At power-on, or after a hardwar e or software reset, the default v alues of the features are as indi-

cated above.

4.1.4 S.M.A.R.T. commands

S.M.A.R.T. provides near-term failure pred iction for disc drives. When S.M .A.R.T. is enabled, the drive moni­tors predetermined driv e attr i bute s tha t are susceptible to d egr ad ati on over t ime . I f s elf -mon ito ri ng de termi nes
that a failure is likely, S.M.A.R.T. makes a status report a vailable to the host. Not a ll failures are predi ctable.
S.M.A.R.T. predictability is limited to the attributes the driv e can monitor. For more information o n S.M.A.R.T.
commands and implementation, see the Draft ATA-7 Standard.

DB35 Series Product Manual, Rev. B 27

SeaTool s dia gnosti c softwar e activa tes a b uilt- in dr ive sel f-tes t (DST S .M.A.R .T. command for D4H) that elimi­nates unnecessary drive returns. The diagnostic software ships with all new drives and is also available at:
http://seatools.sea

gate.com.

This drive is shipped with S.M.A.R.T. features disabled. Y ou must have a recent BIOS or software package that
supports S.M.A.R.T. to enable this feature. The table below shows the S.M.A.R.T. command codes tha t the
drive uses.

Code in features
register S.M.A.R.T. command

D0
D1
D2
D3
D4
D5
D6
D7
D8
D9
DA

H

H

H

H

H

H

H

H

H

H

H

S.M.A.R.T. Read Data
Vendor-specific
S.M.A.R.T. Enable/Disable Attribute Autosave
S.M.A.R.T. Save Attribute Values
S.M.A.R.T. Execute Off-line Immediate (runs DST)
S.M.A.R.T. Read Log Sector
S.M.A.R.T. Write Log Sector
Vendor-specific
S.M.A.R.T. Enable Operations
S.M.A.R.T. Disable Operations
S.M.A.R.T. Return Status

Note. If an appropriate code is not writte n to the Features Register, the command is aborted and 0x04

(abort) is written to the Error register.

28 DB35 Series Product Manual, Rev. B

5.0 Seagate Technology support services

Online Services

Internet

www.seagate.com for informatio n about Seagate products and servic es. Worldwide support is availab le 24

hours daily by e-mail for your questions.

Presales Support: www.sea
Technical Support: www.sea

gate.com/support/email/email_presales.html or [e-mail]

gate.com/support/email/email_disc_support.html or [e-mail]

mySeagate

my.seagate.com is the industry’s first Web portal designe d specifically fo r OEMs and distribu tors. It provides
self-service a ccess to cr itical app lications, personaliz ed content and the tool s that allo w our partner s to man­age their Seagate account fun ctions. Submit prici ng requests, order s and returns through a singl e, password­protected Web interface—anytime, anywhere in the world.

reseller. seagate.com

reseller.seagate.com supports Seag ate resellers with produc t information, program benefi ts and sales tools.
You may register for custom ized communications that are n ot available on the web. These com munications
contain product la unch, EOL, pr icing, prom otions and oth er channel- related inf ormation. To learn more about
the benefits or to register, go to reseller.sea

gate.com, any time, from anywhere in the world.

Automated Phone Services

SeaFONE® (1-800-SEAGATE) is the Seagate toll-free number (1-800-732-4283) to access our automated

directory assistance for Seagate Service Center support options. International callers can reach this service by
dialing [phone].

Seagate Service Centers

Presales Support

Our Presales Suppo rt staff can help you deter mine which Seagate products are best suited for your specific
application or computer system, as well as drive availability and compatibility.

Technical Support

If you need help installing your dr ive, consult your system's docume ntation or contact the deal er 's supp or t ser­vices department for assista nce specific to your sy stem. Seagate techn ical support is also av ailable to assist
you online at support.sea
tion and your drive’s “ST” model number available.

SeaTDD™ ([phone]) is a telecommunica tions devi ce fo r the deaf (TD D). You can send question s or
comments 24 hours d aily and e xcha nge m essag es wi th a technic al s upport speci alist during nor mal b usine ss
hours for the call center in your region.

DB35 Series Product Manual, Rev. B 29

gate.com or through one of our call centers. Have your system configuration informa-

Customer Service Operations

Warranty Service

Seagate offers worldwide customer supp ort for Seagate drives. Seagate dis tributors, OEMs and other direct
customers should contact their Seagate Customer Service Operations (CSO) representative for warranty­related issues. Resell ers or end users of drive products should contact their plac e of purchase or one of th e
Seagate CSO warranty center s for ass istance. Have your drive’s “ST” mod el numbe r and serial nu mber av ail­able.

Authorized Service Centers

In some locations outside the US, you can contact an Authorized Service Center for service.

30 DB35 Series Product Manual, Rev. B

USA/Canada/Latin America Support Services

Seagate Service Centers

Presales Support

Call Center Toll-free Direct dial FAX

Americas 1-877-271-3285

1

[phone]

1

[phone]

Technical Support

Call Center Toll-free Direct dial FAX

Americas 1-800-SEAGATE

2

[phone]

2

[phone]

Customer Service Operations

Warranty Service

Call Center Toll-free Direct dial FAX / E-mail

USA, Canada, Mexico and 1-800-468-3472

Latin America

Brazil

Jabil Inudstrial Do Brasil — [phone] [phone]

4

LTDA

1

Hours of operation are 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 6:00 P.M., Monday through Friday (Central time)

2

Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday (Central time)

3

Hours of operation are 8:00 A.M. to 5:00 P.M., Monday through Friday (Central time)

4

Authorized Service Center

3

— [phone]

[e-mail]

DB35 Series Product Manual, Rev. B 31

European Support Services

For presales and technic al support in Europe , dial the Seagate Serv ice Center toll-free nu mber for your spe­cific location. If yo ur location is not listed h ere, dial our presales and tech nical support call cen ter at +1-405­324-4714 from 8:00

A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Monday through Friday.

The presales and technical support call center is located in Oklahoma City, USA.
For European warranty service, dial the toll-free number for your specific location. If your location is not listed

here, dial our Euro pean CS O warr an ty ce nter at [phone] fr om 8:3 0

A.M. to 5:00 P.M. (Central Europe

time) Monday through Friday. The CSO warranty center is located in Amsterdam, The Netherlands.

Seagate Service Centers

Toll-Free Support Numbers

Call Center Presales and Technical Support Warranty Service

Austria 0 800-20 12 90 0 800-20 12 90
Belgium 00 800-47324283 (00 800-4SEAGATE) 00 800-47324289
Denmark 00 800-47324283 00 800-47324289
France 00 800-47324283 00 800-47324289
Germany 00 800-47324283 00 800-47324289
Ireland 00 800-47324283 00 800-47324289
Italy 00 800-47324283 00 800-47324289
Netherlands 00 800-47324283 00 800-47324289
Norway 00 800-47324283 00 800-47324289
Poland 00 800-311 12 38 00 800-311 12 38
Spain 00 800-47324283 00 800-47324289
Sweden 00 800-47324283 00 800-47324289
Switzerland 00 800-47324283 00 800-47324289
Turkey 00 800-31 92 91 40 00 800-31 92 91 40
United Kingdom 00 800-47324283 00 800-47324289

FAX Servi ces—Al l Europe (toll call)

Technical Support [phone]
Warranty Service [phone]

Africa/Middle East Support Services

For presales and techn ical suppo rt in Africa and the Midd le East, dia l our presales and technic al support c all
center at [phone] from 8:00
day through Friday. The presales and technical support call center is located in Oklahoma City, USA.

For warranty service in Africa and the Middle East, dial our Euro pean CSO warranty center at +31-20-316­7222 from 8:30

A.M. to 5:00 P.M. (Centr al Europ e time ) Mond ay throu gh Fr iday, or send a FAX to +31-20-653-

3513. The CSO warranty center is located in Amsterdam, The Netherlands.

A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Mon-

32 DB35 Series Product Manual, Rev. B

Asia/Pacific Support Services

For Asia/Pacific pr esales and technical s upport, dial the toll-fre e number for your specific location. The Asia/
Pacific toll-free numbers are available from 6:00
ern time) Monday through Friday, except as noted. If your location is not listed here, direct dial one of our tech­nical support locations.

A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M. (Australian East-

Warranty service is availabl e from 9:00

A.M. to 6:00 P.M. April throu gh October, and 10:00 A.M. to 7:00 P.M.

November through March (Australian Eastern time) Monday through Friday.

Seagate Service Centers

Call Center Toll-free Direct dial FAX

Australia 1800-14-7201 — —
China (Mandarin)
Hong Kong 800-90-0474 — —
Hong Kong (Cantonese)

2, 4

India

1, 4

800-810-9668 [phone] —

1, 4

001-800-0830-1730 — —
1-600-33-1104 — —

Indonesia 001-803-1-003-2165 — —

3, 4

Japan

0034 800 400 554 — —
Malaysia 1-800-80-2335 — —
New Zealand 0800-443988 — —
Singapore 800-1101-150 — [phone]
Taiwan (Mandarin)

1, 4

00-800-0830-1730 — —
Thailand 001-800-11-0032165 — —

Customer Service Operations

Warranty Service

Call Center Toll-free Direct dial FAX

Asia/Pacific — [phone] [phone]
Australia 1800-12-9277 — —

4

India

— [phone] [phone]

1

Hours of operation are 8:30 A.M. to 5:30 P.M., Monday through Friday (Australian Western time).

2

Hours of operation are 9:00 A.M. to 6:00 P.M., Monday through Saturday.

3

Hours of operation are 9:30 A.M. to 6:30 P.M., Monday through Friday (Japan time).

4

Authorized Service Center

DB35 Series Product Manual, Rev. B 33

34 DB35 Series Product Manual, Rev. B

Index

Numerics

3D Defens e System 1

A

acoustics 11
Active mode
agency certification (regulatory)
alternate capacity jumper
altitude
ambient co nditions
ambient temperature
areal density
ATA interface
ATA-standard commands
Australian C-Tick
autodetection
average seek time

B

BIOS 17
BPI

5

breather filter hole precautions
buffer
burst

1

C

cable 18
cable select
cable-select option
cache
case temperature
CE mark
certification
Check Power Mode
chemical substances
commands
compliance
conducted noise
conducted RF immunity
configuring the drive
connector pins
connectors
contact start-stop cycles
CSA C22.2 (950)
CSEL
C-Tick
current profile
cycles

9

17

10

3

6, 9

1, 5

21

22

13

1

6

5

1

17

1, 5

9

12

12

22

13

22

12

8

11

15

21

18

12

12

17

13

8

12

12

16

D

Data Defense 1
data-transfer rates
DC power
density
Device Configuration Freeze Lock
Device Configuration Identify
Device Configuration Restore
Device Configuration Set
Device Reset
Diagnostic Defense
diagnostic software
DiscWizard
Disk Manager
dissipation
Download Microcode
Drive Defense
drive diagnostics
drive monitoring
drive self-test
DST

7

5

17

7

28

1

22

22

22

22

22

1

1, 28

17

22

1

6

1

1, 28

E

electrical fast transient 11
electromagnetic compatibility
Electromagnetic Compatibility Directive
electromagnetic immunity
electrostatic discharge
EMC compliance
EN 60950
enclosures
Environmental protection
environmental specifications
EPRML
error-correction algorithms
errors
European Union
European Union Restr iction of Hazardous S ubstanc-

Execute Device Diagnostics

12

1, 5

12

es

12

13

12

13

12

12

11

11

13

9

1

22

F

failure prediction 27
FCC verification
Features register
Flush Cache
Flush Cache Extended
Format Track
formatted capacity
frequency

13

27

22

22

22

5

11

DB35 Series Product Manual, Rev. B 35

G

guaranteed sectors 5

H

handling 15
heads

1

height

6

humidity

10

I

I/O data-transfer rate 5
Identify Device
Identify Device command
Idle

7, 22

Idle and Standby timers
Idle Immediate
Idle mode
Idle mode power
IEC950
Information Technology Equi pm ent
Initialize Device Parameters
interface
interface signals
interference
interleave
internal data-transfer rate OD
ISO document 7779

12

22

24

9

22

9

7

22

5, 21

21

13

5

5

11

12

N

noise 8
nominal power
nonoperating shock
nonoperating vibration
nonrecoverable read errors

3

10

11

12

O

operating 7
operating power and current
operating shock
operating vibration
orientation

10

10

18

7

P

physical characteristics 6
pins

21

PIO

21

power consumption
power dissipation
power management
power specifications
power-management modes
Power-on to Ready
precautions
preventive maintenance
programmable power management

18

7

7

9

7

9

6

12

9

J

jumper settings 17

K

Korean RRL 12

L

LBA mode 5
Lead

13

length

6

M

maintenance 12
master
master/slave
Master/slave configuration
maximum temperature
measurement locations
modes
monitoring
mounting the drive

17

1

9

9

21

1

15, 18

17

R

radiated RF immunity 11
radio and television interference
radio frequency
random track location
Read Buffer
Read DMA
Read DMA Extended
Read DMA without Retries
read errors
Read Log Ext
Read Multiple
Read Multiple Extended
Read Native Max Address
Read Native Max Address Extended
Read Sectors
Read Sectors Extended
Read Sectors Without Retries
Read Verify Sectors
Read Verify Sectors Extended
Read Verify Sectors Without Retries
Recalibrate
recording and interface technology
recording density
recording heads

11

7

22

22

22

12

22
1, 22

22

22

22

22

22

5

1

13

22

22

22

22

22

22

5

36 DB35 Series Product Manual, Rev. B

recording method 5
register
relative humidity
reliability
resistance
resistive load
RF
RoHS

27

10

12

8

8

11

13

S

S.M.A.R.T. commands 27
S.M.A.R.T. Disable Operations
S.M.A.R.T. drive monitoring
S.M.A.R.T. Enable/Disable Autosave
S.M.A.R.T. Enagle Operations
S.M.A.R.T. Execute Offline
S.M.A.R.T. Read Attribute Thresholds
S.M.A.R.T. Read Data
S.M.A.R.T. Read Log Sector
S.M.A.R.T. Return Status
S.M.A.R.T. Save Attribute Values
S.M.A.R.T. Write Log sector
safety certification
screws
SeaTools
sectors
Security Disable Password
Security Erase Prepare
Security Erase Unit
Security Freeze
Security Set Password
Security Unlock
Seek
seek mode
seek time
Seeking
Service Life
servo electronics
Set Features
Set Features command
Set Max Address
Set Max Address Extended
Set Multiple Mode
shock
signals
single-track seeks
slave
Sleep
Sleep mode
sound
specifications
spindle speed
Spinup
spinup power
Standby

18

1, 28

5

23

7

6

7

12

23

10

21

17

7, 23

9

11

3

5

7

7

7, 23

23

12

23

23

23

23

23

7

27

23

23

6

23

1

23

23

23

23

23

23

23

23

23

23

Standby Immediate
Standby mode
Standby to Ready
start/stop times
start-stop cycles
static-discharge precautions
stop times
subassembly
support services
surge immunity

6

23

7, 9

6

6

12

15

13

29

11

T

technical support services 29
temperature
temperature gradient
TGMR
timers
track density
track-to-track seek time
TUV North America

9

10

1

9

5

6

12

U

UL 1950 12
Ultra ATA/100
Ultra DMA

18

18

V

vibration 10
voltage
voltage dips, interrupts
voltage tolerance

8

12

8

W

weight 6
wet bulb temperature
width

6

Write Buffer
Write DMA
Write DMA Extended
Write DMA Without Retries
Write Log Extended
Write Multiple
Write Multiple Extended
Write Sectors
Write Sectors Extended
Write Sectors Without Retries

23

23

1, 23

23

10

23

23

23

23
24

24

DB35 Series Product Manual, Rev. B 37

38 DB35 Series Product Manual, Rev. B

Seagate Technology LLC

920 Disc Drive, Scotts Valley, California 95066-4544, USA

Publication Number: 1003 476 71, Rev. B, Printed in U.S.A.