Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or
other countries. Cheetah and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its
affiliated companies in the United States and/or other countries. The FIPS logo is a certification mark of NIST, which does not imply
product endorsement by NIST, the U.S., or Canadian governments.All other trademarks or registered trademarks are the property of
their respective owners.
No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.
Call 877-PUB-TEK1 (877-782-8351) to request permission.
When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your
computer’s operating system may use a different standard of measurement and report a lower capacity. In addition, some of the listed
capacity is used for formatting and other functions, and thus will not be available for data storage. Actual quantities will vary based on
various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating
environment and other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S.
Department of Commerce, Bureau of Industry and Security (for more information, visit www.bis.doc.gov), and controlled for import
and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.
This manual describes Seagate Technology® LLC, Cheetah® 15K.7 FC (Fibre Channel) disk drives.
Cheetah 15K.7 FC drives support the Fibre Channel Arbitrated Loop and SCSI Fibre Channel Protocol specifications to the
extent described in this manual. The Fibre Channel Interface Manual (part number 100293070) describes the general Fibre
Channel Arbitrated Loop characteristics of this and other Seagate Fibre Channel drives. The Self-Encrypting Drive (SED)
Users Guide, part number 100515636 describes the interface, general operation and security features available on SED
drives.
From this point on in this product manual, the reference to Cheetah 15K.7 FC models is referred to as “the drive” unless
references to individuals models are necessary.
Unless otherwise stated, the information in this manual applies to standard and Self-Encrypting Drive models.
Model NumberCapacitySelf-Encrypting Drive (SED)FIPS 140-2 Level 2 certified
ST3600057FC600 GBNo No
ST3450857FC450 GBNo No
ST3300657FC300 GBNo No
ST3600957FC600 GBYesNo
ST3600857FC600 GBYesYes
ST3450757FC450 GBYesNo
ST3450657FC450 GBYesYes
ST3300557FC300 GBYesNo
ST3300457FC300 GBYesYes
Note.Previous generations of Seagate Self-Encrypting Drive models were called Full Disk Encryption (FDE) models
before a differentiation between drive-based encryption and other forms of encryption was necessary.
Note.The Self-Encrypting Drive models indicated on the cover of this product manual have provisions for “Security of
Data at Rest” based on the standards defined by the Trusted Computing Group (see www.trustedcomputinggroup.org).
For more information on FIPS 140-2 Level 2 certification see Section 7.0 on page 35.
For product certification status visit - http://csrc.nist.gov/groups/STM/cmvp/documents/140-1/1401vend.htm.
Cheetah 15K.7 FC Product Manual, Rev. G 6
2.0Applicable standards and reference documentation
The drive has been developed as a system peripheral to the highest standards of design and construction. The drive
depends upon its host equipment to provide adequate power and environment in order to achieve optimum performance and
compliance with applicable industry and governmental regulations. Special attention must be given in the areas of safety,
power distribution, shielding, audible noise control, and temperature regulation. In particular, the drive must be securely
mounted in order to guarantee the specified performance characteristics. Mounting by bottom holes must meet the
requirements of Section 10.4.
2.1Standards
The Cheetah 15K.7 FC family complies with Seagate standards as noted in the appropriate sections of this manual and the
Seagate Fibre Channel Interface Manual, part number 100293070.
The drives are recognized in accordance with UL 60950-1 and CSA 60950-1 as tested by UL and EN60950-1 as tested by
TUV.
The security features of Cheetah 15K.7 FC SED models are based on the “TCG Storage Architecture Core Specification”
and the “TCG Storage Workgroup Security Subsystem Classs: Enterprise_A” specification with additional vendor-unique
features as noted in this product manual.
2.1.1Electromagnetic compatibility
The drive, as delivered, is designed for system integration and installation into a suitable enclosure prior to use. As such the
drive is supplied as a subassembly and is not subject to Subpart B of Part 15 of the FCC Rules and Regulations nor the
Radio Interference Regulations of the Canadian Department of Communications.
The design characteristics of the drive serve to minimize radiation when installed in an enclosure that provides reasonable
shielding. As such, the drive is capable of meeting the Class B limits of the FCC Rules and Regulations of the Canadian
Department of Communications when properly packaged. However, it is the user’s responsibility to assure that the drive
meets the appropriate EMI requirements in their system. Shielded I/O cables may be required if the enclosure does not
provide adequate shielding. If the I/O cables are external to the enclosure, shielded cables should be used, with the shields
grounded to the enclosure and to the host controller.
2.1.1.1Electromagnetic susceptibility
As a component assembly, the drive is not required to meet any susceptibility performance requirements. It is the
responsibility of those integrating the drive within their systems to perform those tests required and design their system to
ensure that equipment operating in the same system as the drive or external to the system does not adversely affect the
performance of the drive. See Table 2, DC power requirements.
Cheetah 15K.7 FC Product Manual, Rev. G 7
2.1.2Electromagnetic compliance
Seagate uses an independent laboratory to confirm compliance with the directives/standards for CE Marking and C-Tick
Marking. The drive was tested in a representative system for typical applications. The selected system represents the most
popular characteristics for test platforms. The system configurations include:
• Typical current use microprocessor
• Keyboard
• Monitor/display
• Printer
• Mouse
Although the test system with this Seagate model complies with the directives/standards, we cannot guarantee that all
systems will comply. The computer manufacturer or system integrator shall confirm EMC compliance and provide the
appropriate marking for their product.
Electromagnetic compliance for the European Union
If this model has the CE Marking it complies with the European Union requirements of the Electromagnetic Compatibility
Directive 89/336/EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and Directive 93/68/EEC of 22
July 1993.
Australian C-Tick
If this model has the C-Tick Marking it complies with the Australia/New Zealand Standard AS/NZS3548 1995 and meets the
Electromagnetic Compatibility (EMC) Framework requirements of Australia’s Spectrum Management Agency (SMA).
Korean KCC
If this model has the Korean Communications Commission (KCC) logo, it complies with paragraph 1 of Article 11 of the
Electromagnetic Compatibility (EMC) Control Regulation and meets the Electromagnetic Compatibility Framework
requirements of the Radio Research Laboratory (RRL) Ministry of Information and Communication Republic of Korea.
Taiwanese BSMI
If this model has two Chinese words meaning “EMC certification” followed by an eight digit identification number, as a
Marking, it complies with Chinese National Standard (CNS) 13438 and meets the Electromagnetic Compatibility (EMC)
Framework requirements of the Taiwanese Bureau of Standards, Metrology, and Inspection (BSMI).
2.2European Union Restriction of Hazardous Substances (RoHS)
The European Union Restriction of Hazardous Substances (RoHS) Directive restricts the presence of chemical substances,
including Lead (Pb), in electronic products effective July 2006.
A number of parts and materials in Seagate products are procured from external suppliers. We rely on the representations of
our suppliers regarding the presence of RoHS substances in these parts and materials. Our supplier contracts require
compliance with our chemical substance restrictions, and our suppliers document their compliance with our requirements by
providing material content declarations for all parts and materials for the disk drives documented in this publication. Current
supplier declarations include disclosure of the inclusion of any RoHS-regulated substance in such parts or materials.
Seagate also has internal systems in place to ensure ongoing compliance with the RoHS Directive and all laws and
regulations which restrict chemical content in electronic products. These systems include standard operating procedures that
ensure that restricted substances are not utilized in our manufacturing operations, laboratory analytical validation testing,
and an internal auditing process to ensure that all standard operating procedures are complied with.
Cheetah 15K.7 FC Product Manual, Rev. G 8
2.3Reference documents
ANSI Fibre Channel Documents
X3.230-1994FC Physical and Signaling Interface (FC-PH)
X3.297.1997FC-PH-2 Fibre Channel Physical and Signaling Interface-2
X3.303.1998FC-PH-3 Fibre Channel Physical and Signaling Interface-3
X3.272-1996FC Arbitrated Loop (FC-AL)
X3.269-1996Fibre Channel Protocol for SCSI (FCP)
NCITS TR-19Private Loop SCSI Direct Attach (PLDA)
NCITS TR-20Fabric Loop Attachment (FC-FLA)
SFF-8045 Specification for 40-pin SCA-2 Connector with Parallel Selection
SFF-8067 Specification for 40-pin SCA-2 Connector with Bidirectional
Enclosure Services Interface
ANSI Small Computer System Interface (SCSI) Documents
X3.131-1994(SCSI-2)
X3.270-1996(SCSI-3) Architecture Model
NCITS 305-199X(SCSI-3) Enclosure Services
Trusted Computing Group (TCG) Documents (apply to SED models only)
TCG Storage Architechture Core Specification, Rev. 1.0
TCG Storage Security Class Enterprise Specification, Rev. 1.0
Self-Encrypting Drives Users Guide
Seagate part number: 100515636
Specification for Acoustic Test Requirement and Procedures
Seagate part number: 30553-001
Package Test SpecificationSeagate P/N 30190-001 (under 100 lb.)
Package Test SpecificationSeagate P/N 30191-001 (over 100 lb.)
In case of conflict between this document and any referenced document, this document takes precedence.
Cheetah 15K.7 FC Product Manual, Rev. G 9
3.0General description
Cheetah 15K.7 FC drives provide high performance, high capacity data storage for a variety of systems including
engineering workstations, network servers, mainframes, and supercomputers. Cheetah 15K.7 FC drives support 4-Gbit
Fibre Channel.
Cheetah 15K.7 FC drives support the Fibre Channel Arbitrated Loop (FC-AL) and SCSI Fibre Channel Protocol as described
in the ANSI specifications, this document, and the Fibre Channel Interface Manual which describes the general interface
characteristics of this drive. Cheetah 15K.7 FC drives are classified as intelligent peripherals and provide level 2
conformance (highest level) with the ANSI SCSI-1 standard.
Cheetah 15K.7 FC SED models have provisions for “Security of Data at Rest” based on the standards defined by the Trusted
Computing Group (see www.trustedcomputinggroup.org).
Note.Never disassemble the HDA and do not attempt to service items in the sealed enclosure (heads, media, actuator,
etc.) as this requires special facilities. The drive does not contain user-replaceable parts. Opening the HDA for
any reason voids your warranty.
Cheetah 15K.7 FC drives use a dedicated landing zone at the innermost radius of the media to eliminate the possibility of
destroying or degrading data by landing in the data zone. The heads automatically go to the landing zone when power is
removed from the drive.
An automatic shipping lock prevents potential damage to the heads and discs that results from movement during shipping
and handling. The shipping lock disengages and the head load process begins when power is applied to the drive.
The drives also use a high-performance actuator assembly with a low-inertia, balanced, patented, straight arm design that
provides excellent performance with minimal power dissipation.
Cheetah 15K.7 FC Product Manual, Rev. G 10
3.1Standard features
Cheetah 15K.7 FC drives have the following standard features:
• 4-Gbit Fibre Channel interface
• Integrated dual port FC-AL controller
• Concurrent dual port transfers
• Support for FC arbitrated loop, private and public attachment
• Differential copper FC drivers and receivers
• Downloadable firmware using the FC-AL interface
• Supports SCSI enclosure services via interface connector
• 128-deep task set (queue)
• Supports up to 32 initiators
• Drive selection ID and configuration options are set on the FC-AL backpanel or through interface commands. Jumpers are
not used on the drive.
• Supports SCSI Enclosure Services through the interface connector
• Fibre Channel worldwide name uniquely identifies the drive and each port
• User-selectable logical block size (512, 520, 524, or 528 bytes per logical block)
• Selectable frame sizes from 256 to 2,112 bytes
• Industry standard 3.5-inch low profile form factor dimensions
• Programmable logical block reallocation scheme
• Flawed logical block reallocation at format time
• Programmable auto write and read reallocation
• Reed-Solomon error correction code
• Sealed head and disk assembly (HDA)
• No preventive maintenance or adjustments required
• Dedicated head landing zone
• Automatic shipping lock
• Embedded Grey Code track address to eliminate seek errors
• Self-diagnostics performed at power on
• Zone bit recording (ZBR)
• Vertical, horizontal, or top down mounting
• Dynamic spindle brake
• 16,384 Kbyte data buffer (see Section 4.5)
• Embedded servo design
• Reallocation of defects on command (Post Format)
Cheetah 15K.7 FC SED models have the following additional features :
• Automatic data encryption/decryption
• Controlled access
• Random number generator
• Drive locking
• 16 independent data bands
• Cryptographic erase of user data for a drive that will be repurposed or scrapped
• Authenticated firmware download
Cheetah 15K.7 FC Product Manual, Rev. G 11
3.2Media description
The media used on the drive has an aluminum substrate coated with a thin film magnetic material, overcoated with a
proprietary protective layer for improved durability and environmental protection.
3.3Performance
• Programmable multi-segmentable cache buffer
• 400 Mbytes/sec maximum instantaneous data transfers per port
• 15k RPM spindle; average latency = 2.0 msec
• Command queuing of up to 128 commands
• Background processing of queue
• Supports start and stop commands (spindle stops spinning)
Note.There is no significant performance difference between Self-Encrypting Drive and standard (non-Self-Encrypting
Drive) models
3.4Reliability
• Annualized Failure Rate (AFR) of 0.55%
• Increased LSI circuitry integration
• Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T.)
• Dithering
• 5-year warranty
3.5Formatted capacities
Standard OEM models are formatted to 512 bytes per block. The block size is selectable at format time and must be one of
the supported sizes listed in the table below.
Seagate designs specify capacity points at certain block sizes that Seagate guarantees current and future products will
meet. We recommend customers use this capacity in their project planning, as it ensures a stable operating point with
backward and forward compatibility from generation to generation. The current guaranteed operating points for this product
are:
Seagate drives also may be used at the maximum available capacity at a given block size, but the excess capacity above the
guaranteed level will vary between other drive families and from generation to generation, depending on how each block size
actually formats out for zone frequencies and splits over servo bursts. This added capacity potential may range from 0.1 to
1.3 percent above the guaranteed capacities listed above. Using the drives in this manner gives the absolute maximum
capacity potential, but the user must determine if the extra capacity potential is useful, or whether their assurance of
backward and forward compatibility takes precedence.
ST3600857FC
DecimalHexDecimalHexDecimalHex
ST3450857FC
ST3450757FC
ST3450657FC
ST3300657FC
ST3300557FC
ST3300457FC
Cheetah 15K.7 FC Product Manual, Rev. G 12
3.5.1Programmable drive capacity
Using the Mode Select command, the drive can change its capacity to something less than maximum. See the Mode Select
Parameter List table in the SCSI Commands Reference Manual. Refer to the Parameter list block descriptor number of
blocks field. A value of zero in the number of blocks field indicates that the drive shall not change the capacity it is currently
formatted to have. A number in the number of blocks field that is less than the maximum number of LBAs changes the total
drive capacity to the value in the block descriptor number of blocks field. A value greater than the maximum number of LBAs
is rounded down to the maximum capacity.
3.6Factory-installed options
You may order the following items which are incorporated at the manufacturing facility during production or packaged before
shipping. Some of the options available are (not an exhaustive list of possible options):
• Other capacities can be ordered depending on sparing scheme and sector size requested.
• Single-unit shipping pack. The drive is normally shipped in bulk packaging to provide maximum protection against transit
damage. Units shipped individually require additional protection as provided by the single unit shipping pack. Users planning single unit distribution should specify this option.
• The Safety and Regulatory Agency Specifications, part number 75789512, is usually included with each standard OEM
drive shipped, but extra copies may be ordered.
3.7User-installed accessories
The following accessories are available. All kits may be installed in the field.
• Evaluation kit, part number 73473641.
This kit provides an adapter card (“T-card”) to allow cable connections for two FC ports and DC power.
• Single-unit shipping pack.
Cheetah 15K.7 FC Product Manual, Rev. G 13
4.0Performance characteristics
This section provides detailed information concerning performance-related characteristics and features of Cheetah 15K.7 FC
drives.
ST3600857FCST3450657FCST3300457FC
Drive capacity600450300Gbytes (formatted, rounded off value)*
Read/write data heads864
Tracks per inch165,000165,000165,000TPI
Peak bits per inch1,3611,3611,361KBPI
Areal Density225225225Gbits/inch2
Internal data rate1.49 - 2.371.49 - 2.371.49 - 2.37Gbits/sec (max)
disk rotation speed15k15k15kRPM
Avg rotational latency2.02.02.0msec
*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.
4.2Seek performance characteristics
See Section 11.5, "FC-AL physical interface" on page 60 and the Fibre Channel Interface Manual (part number 77767496)
for additional timing details.
4.2.1Access time
2
Not including controller overhead
1
,
(msec)
ReadWrite
AverageTypical3.43.9
Single trackTypical0.20.44
Full strokeTypical6.67.4
1.Typical access times are measured under nominal conditions of temperature, voltage, and
horizontal orientation as measured on a representative sample of drives.
2.Access to data = access time + latency time.
Cheetah 15K.7 FC Product Manual, Rev. G 14
4.2.2Format command execution time (minutes)
When changing sector sizes, the format times shown below may need to be increased by 30 minutes.
ST3600057FC ST3450857FC ST3300657FC
Maximum (with verify)
Maximum (without verify)
1198858
604429
Note.There is approximately a 1.5 increase in time to format a SED drive versus a non-SED drive of the same capac-
ity.
4.2.3General performance characteristics
Sustainable disk transfer rate*:
Minimum122 Mbytes/sec (typical)
Maximum204 Mbytes/sec (typical)
Fibre Channel Interface maximum instantaneous transfer rate400 Mbytes/sec* per port
Logical block sizes
Default is 512-byte data blocks
Sector sizes variable to 512, 520, 524 and 528 bytes.
Read/write consecutive sectors on a trackYes
Flaw reallocation performance impact (for flaws reallocated at format time
using the spare sectors per sparing zone reallocation scheme.)
Average rotational latency2.0 msec
Negligible
*Assumes no errors and no relocated logical blocks.
Rate measured from the start of the first logical block transfer to or from the host.
1MB/sec = 1,000,000 bytes/sec
4.3Start/stop time
If the Motor Start option is disabled, the drive becomes ready within 20 seconds after DC power is applied. If a recoverable
error condition is detected during the start sequence, the drive executes a recovery procedure and the time to become ready
may exceed 20 seconds. During spin up to ready time, the drive responds to some commands over the FC interface in less
than 3 seconds after application of power. Stop time is 30 seconds (maximum) from removal of DC power.
If the Motor Start option is enabled, the internal controller accepts the commands listed in the Fibre Channel Interface Manual less than 3 seconds after DC power has been applied. After the Motor Start command has been received, the drive
becomes ready for normal operations within 20 seconds (excluding the error recovery procedure). The Motor Start command
can also be used to command the drive to stop the spindle.
There is no power control switch on the drive.
Cheetah 15K.7 FC Product Manual, Rev. G 15
4.4Prefetch/multi-segmented cache control
The drive provides a prefetch (read look-ahead) and multi-segmented cache control algorithms that in many cases can
enhance system performance. Cache refers to the drive buffer storage space when it is used in cache operations. To select
this feature, the host sends the Mode Select command with the proper values in the applicable bytes in page 08h. Prefetch
and cache operations are independent features from the standpoint that each is enabled and disabled independently using
the Mode Select command; however, in actual operation, the prefetch feature overlaps cache operation somewhat as
described in sections 4.5.1 and 4.5.2.
All default cache and prefetch mode parameter values (Mode Page 08h) for standard OEM versions of this drive family are
given in Table 18.
4.5Cache operation
Note.Refer to the Fibre Channel Interface Manual for more detail concerning the cache bits.
Of the 16 Mbytes physical buffer space in the drive, approximately 13,000 kbytes can be used as a cache. The buffer is
divided into logical segments from which data is read and to which data is written.
The drive keeps track of the logical block addresses of the data stored in each segment of the buffer. If the cache is enabled
(see RCD bit in the FC Interface Manual ), data requested by the host with a read command is retrieved from the buffer, if
possible, before any disk access is initiated. If cache operation is not enabled, the buffer is still used, but only as circular
buffer segments during disk medium read operations (disregarding Prefetch operation for the moment). That is, the drive
does not check in the buffer segments for the requested read data, but goes directly to the medium to retrieve it. The
retrieved data merely passes through some buffer segment on the way to the host. All data transfers to the host are in
accordance with buffer-full ratio rules. See the explanation provided with the information about Mode Page 02h (disconnect/
reconnect control) in the Fibre Channel Interface Manual.
The following is a simplified description of the prefetch/cache operation:
Case A—read command is received and all of the requested logical blocks are already in the cache:
1. Drive transfers the requested logical blocks to the initiator.
Case B—A Read command requests data, and at least one requested logical block is not in any segment of the cache:
1. The drive fetches the requested logical blocks from the disk and transfers them into a segment, and then from there to
the host in accordance with the Mode Select Disconnect/Reconnect parameters, page 02h.
2. If the prefetch feature is enabled, refer to section 4.5.2 for operation from this point.
Each cache segment is actually a self-contained circular buffer whose length is an integer number of logical blocks. The
drive dynamically creates and removes segments based on the workload. The wrap-around capability of the individual
segments greatly enhances the cache’s overall performance.
Note.The size of each segment is not reported by Mode Sense command page 08h, bytes 14 and 15. The value
0XFFFF is always reported regardless of the actual size of the segment. Sending a size specification using the
Mode Select command (bytes 14 and 15) does not set up a new segment size. If the STRICT bit in Mode page
00h (byte 2, bit 1) is set to one, the drive responds as it does for any attempt to change an unchangeable parameter.
Cheetah 15K.7 FC Product Manual, Rev. G 16
4.5.1Caching write data
Write caching is a write operation by the drive that makes use of a drive buffer storage area where the data to be written to
the medium is stored while the drive performs the Write command.
If read caching is enabled (RCD=0), then data written to the medium is retained in the cache to be made available for future
read cache hits. The same buffer space and segmentation is used as set up for read functions. The buffer segmentation
scheme is set up or changed independently, having nothing to do with the state of RCD. When a write command is issued, if
RCD=0, the cache is first checked to see if any logical blocks that are to be written are already stored in the cache from a
previous read or write command. If there are, the respective cache segments are cleared. The new data is cached for
subsequent Read commands.
If the number of write data logical blocks exceed the size of the segment being written into, when the end of the segment is
reached, the data is written into the beginning of the same cache segment, overwriting the data that was written there at the
beginning of the operation; however, the drive does not overwrite data that has not yet been written to the medium.
If write caching is enabled (WCE=1), then the drive may return Good status on a write command after the data has been
transferred into the cache, but before the data has been written to the medium. If an error occurs while writing the data to the
medium, and Good status has already been returned, a deferred error will be generated.
The Synchronize Cache command may be used to force the drive to write all cached write data to the medium. Upon
completion of a Synchronize Cache command, all data received from previous write commands will have been written to the
medium.
Table 18 shows the mode default settings for the drive.
4.5.2Prefetch operation
If the Prefetch feature is enabled, data in contiguous logical blocks on the disk immediately beyond that which was requested
by a Read command are retrieved and stored in the buffer for immediate transfer from the buffer to the host on subsequent
Read commands that request those logical blocks (this is true even if cache operation is disabled). Though the prefetch
operation uses the buffer as a cache, finding the requested data in the buffer is a prefetch hit, not a cache operation hit.
To enable Prefetch, use Mode Select page 08h, byte 12, bit 5 (Disable Read Ahead - DRA bit). DRA bit = 0 enables prefetch.
The drive does not use the Max Prefetch field (bytes 8 and 9) or the Prefetch Ceiling field (bytes 10 and 11).
When prefetch (read look-ahead) is enabled (enabled by DRA = 0), the drive enables prefetch of contiguous blocks from the
disk when it senses that a prefetch hit will likely occur. The drive disables prefetch when it decides that a prefetch hit is not
likely to occur.
Cheetah 15K.7 FC Product Manual, Rev. G 17
5.0Reliability specifications
The following reliability specifications assume correct host and drive operational interface, including all interface timings,
power supply voltages, environmental requirements and drive mounting constraints.
Seek error rate:Less than 10 errors in 10
Read Error Rates
Recovered DataLess than 10 errors in 10
Unrecovered DataLess than 1 sector in 1016 bits transferred
Miscorrected DataLess than 1 sector in 10
Interface error rate:Less than 1 error in 10
Less than 1 error in 1014 bits transferred with typical receive eye.
See Section 11.6.4, "FC Differential input." on page 69
Annualized Failure Rate (AFR):0.55%
Preventive maintenance:None required
5.1Error rates
The error rates stated in this manual assume the following:
• The drive is operated in accordance with this manual using DC power as defined in paragraph 6.2, "DC power requirements."
• Errors caused by host system failures are excluded from error rate computations.
• Assume random data.
• Default OEM error recovery settings are applied. This includes AWRE, ARRE, full read retries, full write retries and full
retry time.
• Error rate specified with automatic retries and data correction with ECC enabled and all flaws reallocated.
8 seeks
12 bits transferred (OEM default settings)
21 bits transferred
12 bits transferred with minimum receive eye.
5.1.1Recoverable Errors
Recovereable errors are those detected and corrected by the drive, and do not require user intervention.
Recoverable Data errors use retries and correction. Application of ECC on-the-fly correction alone is not considered a
Recovered Data error.
Recovered Data error rate is determined using read bits transferred for recoverable errors occurring during a read, and using
write bits transferred for recoverable errors occurring during a write.
5.1.2Unrecoverable Errors
Unrecoverable Data Errors (Sense Key = 03h) are specified at less than 1 sector in error per 1016 bits transferred.
Unrecoverable Data Errors resulting from the same cause are treated as 1 error for that block.
5.1.3Seek errors
A seek error is defined as a failure of the drive to position the heads to the addressed track. After detecting an initial seek
error, the drive automatically performs an error recovery process. If the error recovery process fails, a seek positioning error
(Error code = 15h or 02h) will be reported with a Hardware error (04h) in the Sense Key. Recoverable seek errors are
specified at Less than 10 errors in 108 seeks. Unrecoverable seek errors (Sense Key = 04h) are classified as drive failures.
5.1.4Interface errors
An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the device port
connected to the receiver. The error may be detected as a running disparity error, illegal code, loss of word sync, or CRC
error. The total error rate for a loop of devices is the sum of the individual device error rates.
Cheetah 15K.7 FC Product Manual, Rev. G 18
5.2Reliability and service
You can enhance the reliability of Constellation ES.3 SAS disk drives by ensuring that the drive receives adequate cooling.
Section 6.0 provides temperature measurements and other information that may be used to enhance the service life of the
drive. Section 10.2 provides recommended air-flow information.
5.2.1Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF)
These drives shall achieve an AFR of 0.55% (MTBF of1,600,000 hours) when operated in an environment that ensures the
HDA case temperatures do not exceed the values specified in Section 6.4.1.
Operation at case temperatures outside the specifications in Section 6.4.1 may increase the AFR (decrease the MTBF). AFR
and MTBF statistics are poplulation statistics that are not relevant to individual units.
AFR and MTBF specifications are based on the following assumptions for Enterprise Storage System environments:
• 8,760 power-on hours per year
• 250 average on/off cycles per year
• Operating at nominal voltages
• System provides adequate cooling to ensure the case temperatures specified in Section 6.4.1 are not exceeded.
5.2.2Preventive maintenance
No routine scheduled preventive maintenance is required.
5.2.3Hot plugging the drive
Inserting and removing the drive on the FC-AL will interrupt loop operation. The interruption occurs when the receiver of the
next device in the loop must synchronize to a different input signal. FC error detection mechanisms, character sync, running
disparity, word sync, and CRC are able to detect any error. Recovery is initiated based on the type of error.
The disk drive defaults to the FC-AL Monitoring state, Pass-through state, when it is powered-on by switching the power or
hot plugged. The control line to an optional port bypass circuit (external to the drive), defaults to the Enable Bypass state. If
the bypass circuit is present, the next device in the loop will continue to receive the output of the previous device to the newly
inserted device. If the bypass circuit is not present, loop operation is temporarily disrupted until the next device starts
receiving the output from the newly inserted device and regains synchronization to the new input.
The Pass-through state is disabled while the drive performs self test of the FC interface. The control line for an external port
bypass circuit remains in the Enable Bypass state while self test is running. If the bypass circuit is present, loop operation
may continue. If the bypass circuit is not present, loop operation will be halted while the self test of the FC interface runs.
When the self test completes successfully, the control line to the bypass circuit is disabled and the drive enters the FC-AL
Initializing state. The receiver on the next device in the loop must synchronize to output of the newly inserted drive.
If the self-test fails, the control line to the bypass circuit remains in the Enable Bypass state.
Note.It is the responsibility of the systems integrator to assure that no temperature, energy, voltage hazard, or ESD
potential hazard is presented during the hot connect/disconnect operation. Discharge the static electricity from
the drive carrier prior to inserting it into the system.
Caution. The drive motor must come to a complete stop prior to changing the plane of operation. This time is required to
insure data integrity.
5.2.4S.M.A.R.T.
S.M.A.R.T. is an acronym for Self-Monitoring Analysis and Reporting Technology. This technology is intended to recognize
conditions that indicate imminent drive failure and is designed to provide sufficient warning of a failure to allow you to back
up the data before an actual failure occurs.
Note.The drive’s firmware monitors specific attributes for degradation over time but can’t predict instantaneous drive
failures.
Each monitored attribute has been selected to monitor a specific set of failure conditions in the operating performance of the
drive and the thresholds are optimized to minimize “false” and “failed” predictions.
Cheetah 15K.7 FC Product Manual, Rev. G 19
Controlling S.M.A.R.T.
The operating mode of S.M.A.R.T. is controlled by the DEXCPT and PERF bits on the Informational Exceptions Control
mode page (1Ch). Use the DEXCPT bit to enable or disable the S.M.A.R.T. feature. Setting the DEXCPT bit disables all
S.M.A.R.T. functions. When enabled, S.M.A.R.T. collects on-line data as the drive performs normal read and write
operations. When the PERF bit is set, the drive is considered to be in “On-line Mode Only” and will not perform off-line
functions.
You can measure off-line attributes and force the drive to save the data by using the Rezero Unit command. Forcing
S.M.A.R.T. resets the timer so that the next scheduled interrupt is in two hours.
You can interrogate the drive through the host to determine the time remaining before the next scheduled measurement and
data logging process occurs. To accomplish this, issue a Log Sense command to log page 0x3E. This allows you to control
when S.M.A.R.T. interruptions occur. Forcing S.M.A.R.T. with the RTZ command resets the timer.
Performance impact
S.M.A.R.T. attribute data is saved to the disk so that the events that caused a predictive failure can be recreated. The drive
measures and saves parameters once every two hours subject to an idle period on the FC-AL bus. The process of
measuring off-line attribute data and saving data to the disk is uninterruptable. The maximum on-line only processing delay
is summarized below:
Table 2:
Maximum processing delay
S.M.A.R.T. delay times
On-line only delay
DEXCPT = 0, PERF = 1
42 milliseconds
Fully-enabled delay
DEXCPT = 0, PERF = 0
163 milliseconds
Reporting control
Reporting is controlled by the MRIE bits in the Informational Exceptions Control mode page (1Ch). Subject to the reporting
method, the firmware will issue to the host an 01-5Dxx sense code. The error code is preserved through bus resets and
power cycles.
Determining rate
S.M.A.R.T. monitors the rate at which errors occur and signals a predictive failure if the rate of degraded errors increases to
an unacceptable level. To determine rate, error events are logged and compared to the number of total operations for a
given attribute. The interval defines the number of operations over which to measure the rate. The counter that keeps track
of the current number of operations is referred to as the Interval Counter.
S.M.A.R.T. measures error rates. All errors for each monitored attribute are recorded. A counter keeps track of the number
of errors for the current interval. This counter is referred to as the Failure Counter.
Error rate is the number of errors per operation. The algorithm that S.M.A.R.T. uses to record rates of error is to set
thresholds for the number of errors and their interval. If the number of errors exceeds the threshold before the interval
expires, the error rate is considered to be unacceptable. If the number of errors does not exceed the threshold before the
interval expires, the error rate is considered to be acceptable. In either case, the interval and failure counters are reset and
the process starts over.
Predictive failures
S.M.A.R.T. signals predictive failures when the drive is performing unacceptably for a period of time. The firmware keeps a
running count of the number of times the error rate for each attribute is unacceptable. To accomplish this, a counter is
incremented each time the error rate is unacceptable and decremented (not to exceed zero) whenever the error rate is
acceptable. If the counter continually increments such that it reaches the predictive threshold, a predictive failure is signaled.
This counter is referred to as the Failure History Counter. There is a separate Failure History Counter for each attribute.
Cheetah 15K.7 FC Product Manual, Rev. G 20
5.2.5Thermal monitor
Cheetah 15K.7 FC drives implement a temperature warning system which:
1. Signals the host if the temperature exceeds a value which would threaten the drive.
2. Signals the host if the temperature exceeds a user-specified value.
3. Saves a S.M.A.R.T. data frame on the drive which exceeds the threatening temperature value.
A temperature sensor monitors the drive temperature and issues a warning over the interface when the temperature
exceeds a set threshold. The temperature is measured at power-up and then at ten-minute intervals after power-up.
The thermal monitor system generates a warning code of 01-0B01 when the temperature exceeds the specified limit in
compliance with the SCSI standard. The drive temperature is reported in the FRU code field of mode sense data. You can
use this information to determine if the warning is due to the temperature exceeding the drive threatening temperature or the
user-specified temperature.
This feature is controlled by the Enable Warning (EWasc) bit, and the reporting mechanism is controlled by the Method of
Reporting Informational Exceptions field (MRIE) on the Informational Exceptions Control (IEC) mode page (1Ch).
The current algorithm implements two temperature trip points. The first trip point is set at 68°C which is the maximum
temperature limit according to the drive specification. The second trip point is user-selectable using the Log Select
command. The reference temperature parameter in the temperature log page (see Table 1) can be used to set this trip point.
The default value for this drive is 68°C, however, you can set it to any value in the range of 0 to 68°C. If you specify a
temperature greater than 68°C in this field, the temperature is rounded down to 68°C. A sense code is sent to the host to
indicate the rounding of the parameter field.
Table 1:Temperature Log Page (0Dh)
Parameter CodeDescription
0000h
0001h
Primary Temperature
Reference Temperature
5.2.6Drive Self Test (DST)
Drive Self Test (DST) is a technology designed to recognize drive fault conditions that qualify the drive as a failed unit. DST
validates the functionality of the drive at a system level.
There are two test coverage options implemented in DST:
1. Extended test
2. Short test
The most thorough option is the extended test that performs various tests on the drive and scans every logical block address
(LBA) of the drive. The short test is time-restricted and limited in length—it does not scan the entire media surface, but does
some fundamental tests and scans portions of the media.
If DST encounters an error during either of these tests, it reports a fault condition. If the drive fails the test, remove it from
service and return it to Seagate for service.
5.2.6.1DST failure definition
The drive will present a “diagnostic failed” condition through the self-tests results value of the diagnostic log page if a
functional failure is encountered during DST. The channel and servo parameters are not modified to test the drive more
stringently, and the number of retries are not reduced. All retries and recovery processes are enabled during the test. If data
is recoverable, no failure condition will be reported regardless of the number of retries required to recover the data.
The following conditions are considered DST failure conditions:
• Seek error after retries are exhausted
• Track-follow error after retries are exhausted
• Read error after retries are exhausted
• Write error after retries are exhausted
Recovered errors will not be reported as diagnostic failures.
Cheetah 15K.7 FC Product Manual, Rev. G 21
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