Seagate ST3500410SV, ST3250311SV User Manual

Product Manual

SV35.5 Series SATA

ST31000525SV

ST3500410SV

ST3250311SV

100562053 Rev. C July 2010

Revision history

Revision Date Sheets affected or comments

Rev. A 03/06/09 Initial release. Rev. B 07/08/09 1, 5, 7, 16, 23 and 25-26. Rev. C 06/03/10 Updated DC power requirements.

Publication number: 100562053, Rev. C July 2010

Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. SV35.5 Series, SeaTools and SeaTDD are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the property of their respective owners.

When referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer's operating system may use a different standard of measure ment and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage. Seagate reserves the right to change, without notice, product offerings or specifications.

Contents

1.0 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.1 About the Serial ATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2.0 Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.2.1 LBA mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.3 Default logical geometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.4 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.5 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.6 Seek time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.7 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.8 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.8.1 Power consumption and DC power requirements . . . . . . . . . . . . . . . . . . . . . . . 10

2.8.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.8.3 Power-management modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.9 Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.9.1 Drive case temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.9.2 Temperature gradient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.9.3 Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.9.4 Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.9.5 Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.9.6 Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.10 Acoustics emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.11 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.12 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.12.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF) . . . 15

2.13 Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.13.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.13.2 Electromagnetic compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.13.3 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.14 Environmental protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.14.1 European Union Restriction of Hazardous Substances (RoHS) Directive . . . . . 17

2.14.2 China Restriction of Hazardous Substances (RoHS) Directive . . . . . . . . . . . . 17

2.15 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.0 Configuring and mounting the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

3.3 Serial ATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.0 Serial ATA (SATA) interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.1 Hot-Plug compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.2 Serial ATA device plug connector pin definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.3.1 Identify Device command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

4.3.3 S.M.A.R.T. commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

5.0 Seagate Technology support services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

SV35.5 Series SATA Product Manual, Rev. C i

ii SV35.5 Series SATA Product Manual, Rev. C

List of Figures

Figure 1. Attaching SATA cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Figure 2. Mounting dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

SV35.5 Series SATA Product Manual, Rev. C iii

1.0 Introduction

This manual describes the functional, mechanical and interface specifications for the following Seagate SV35.5

ST31000525SV ST3500410SV ST3250311SV

These drives provide the following key features:

• Designed with low spin-up power for optimization in surveillance applications

• Uncompromising reliability supports flexible surveillance design, with case temperatures up to 70º C

• Performance-tuned for seamless video applications

• Built-in error recovery for non-stop video streaming

• Best-in-class acoustic performance means virtually silent operation

• Higher areal density for cost-effective surveillance applications

• Enterprise-class reliability for 24x7 video surveillance applications

• Supports ATA8 Streaming commands

• Enhanced caching capabilities enable superior video recording quality.

• Unique user-selectable partitioning capability

• Easy-to-use Smart Command Transport (SCT) makes management simple

• Thermal monitoring and reporting for 24x7 operations

• High instantaneous (burst) data-transfer rates (up to 300 Mbytes per second).

• Perpendicular recording heads and EPRML technology, for increased areal density.

• State-of-the-art cache and on-the-fly error-correction algorithms.

• Native Command Queueing with command ordering to increase performance in demanding applications.

• Full-track multiple-sector transfer capability without local processor intervention.

• Quiet operation.

• SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.

• Support for S.M.A.R.T. drive monitoring and reporting.

• Supports latching SATA cables and connectors.

• Worldwide Name (WWN) capability uniquely identifies the drive.

Series model drive:

SV35.5 Series SATA Product Manual, Rev. C 1

1.1 About the Serial ATA interface

The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include:

• Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers or other configuration options.

• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.

• Scalability to higher performance levels.

In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial ATA was designed to allow you to install a Serial ATA host adapter and Serial ATA disc drive in your current system and expect all of your existing applications to work as normal.

The Serial ATA interface connects each disc drive in a point-to-point configuration with the Serial ATA host adapter. There is no master/slave relationship with Serial ATA devices like there is with parallel ATA. If two drives are attached on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This essentially means both drives behave as if they are Device 0 (master) devices.

Note. The host adapter may, optionally, emulate a master/slave environment to host software where two

devices on separate Serial ATA ports are represented to host software as a Device 0 (master) and Device 1 (slave) accessed at the same set of host bus addresses. A host adapter that emulates a master/slave environment manages two sets of shadow registers. This is not a typical Serial ATA environment.

The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data transfers, resets, and interrupts are all emulated.

The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as the Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For additional information about how Serial ATA emulates parallel ATA, refer to the “Serial ATA International Organization: Serial ATA Revision 2.6”. The specification can be downloaded from www.sata-io.org.

2 SV35.5 Series SATA Product Manual, Rev. C

2.0 Drive specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the following drive model:

ST31000525SV ST3500410SV ST3250311SV

2.1 Specification summary tables

The specifications listed in the following tables are for quick reference. For details on specification measurement or definition, see the appropriate section of this manual.

SV35.5 Series SATA Product Manual, Rev. C 3

Table 1: Drive specifications summary for 1 Tbyte models

Drive specification ST31000525SV

Formatted capacity (512 bytes/sector)* 1 Tbyte

Guaranteed sectors 1,953,525,168

Heads 4

Disks 2

Bytes per sector 512

Default sectors per track 63

Default read/write heads 16

Default cylinders 16,383

Recording density 1,474 kbits/in max

Track density 236 ktracks/in avg

Areal density 345 Gbits/in2 avg

Internal data transfer rate 1,628 Mbits/sec max

Sustained data transfer rate 140 Mbytes/sec max

I/O data-transfer rate 300 Mbytes/sec max

ATA data-transfer modes supported PIO modes 0–4

Cache buffer 32 Mbytes

Height (max) 26.11 mm (1.028 inches)

Width (max) 101.85 mm (4.010 inches)

Length (max) 146.99 mm (5.787 inches)

Weight (typical) 677 grams (1.493 lb.)

Power-on to ready <10 sec max

Track-to-track seek time <0.5 msec typical read;

Average seek, read <8.5 msec typical

Average seek, write <9.5 msec typical

Startup current (typical) 12V (peak) 2.0 amps

Voltage tolerance (including noise) 5V ± 5%

Operating temperature (Drive Case) 0° to 70°C

Nonoperating temperature (Drive Case)

Temperature gradient (max) 20°C per hour max (operating)

Relative humidity 5% to 90% (operating)

Relative humidity gradient 30% per hour max

Wet bulb temperature (max) 37.7°C max (operating)

Altitude, operating –60.96 m to 3,048 m

Altitude, nonoperating (below mean sea level, max)

Operational Shock 63 Gs at 2 msec max

Non-Operational Shock 300 Gs at 2 msec max

Vibration, operating 5-22 Hz: 0.25 Gs, Limited displacement

Multiword DMA modes 0–2 Ultra DMA modes 0–6

<1.5 msec typical write

12V ± 10%

–40° to 70°C

30°C per hour max (nonoperating)

5% to 95% (nonoperating)

40.0°C max (nonoperating)

(–200 ft. to 10,000+ ft.)

–60.96 m to 12,192 m (–200 ft. to 40,000+ ft.)

22-350 Hz: 0.50 Gs 350-500 Hz: 0.25 Gs

4 SV35.5 Series SATA Product Manual, Rev. C

Drive specification ST31000525SV

Vibration, nonoperating 5-22 Hz: 2.0 Gs, Limited displacement

Drive acoustics, sound power

Idle** 2.7 bels (typical)

Seek 2.8 bels (typical)

Nonrecoverable read errors 1 per 10

Annualized Failure Rate (AFR) 0.80%

Warranty To determine the warranty for a specific drive, use a web browser to access the following

Contact start-stop cycles 50,000 at 25°C, 50% rel. humidity

Supports Hotplug operation per the Serial ATA Revision 2.6 specification

*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment

and formatting.

**During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and

power to operational levels.

22-350 Hz: 5.0 Gs 350-500 Hz: 2.0 Gs

2.9 bels (max)

3.0 bels (max)

bits read

web page: From this page, click on the “Verify Your Warranty” link. You will be asked to provide the drive serial number, model number (or part number) and country of purchase. The system will display the warranty information for your drive.

Yes

www.seagate.com/support/service/

SV35.5 Series SATA Product Manual, Rev. C 5

Table 2: Drive specifications summary for 500 and 250 Gbyte models

Drive specification ST3500410SV ST3250311SV

Formatted capacity (512 bytes/sector)* 500 Gbytes 250 Gbytes

Guaranteed sectors 976,773,168 488,397,168

Heads 2 1

Disks 1

Bytes per sector 512

Default sectors per track 63

Default read/write heads 16

Default cylinders 16,383

Recording density 1,474 kbits/in max

Track density 236 ktracks/in avg

Areal density 345 Gbits/in2 avg

Internal data transfer rate 1,628 Mbits/sec max

Sustained data transfer rate 140 Mbytes/sec max

I/O data-transfer rate 300 Mbytes/sec max

ATA data-transfer modes supported PIO modes 0–4

Cache buffer 16 Mbytes 8 Mbytes

Height (max) 26.1 mm (1.028inches) 20.20 mm (0.794 inches)

Width (max) 101.85 mm (4.010 inches)

Length (max) 146.99 mm (5.787 inches)

Weight (typical) 544 grams (1.199 lb.) 380 grams (0.838 lb.)

Power-on to ready <10 sec max <8 sec max

Track-to-track seek time <0.5 msec typical read;

Average seek, read <8.5 msec typical

Average seek, write <9.5 msec typical

Startup current (typical) 12V (peak) 2.0 amps

Voltage tolerance (including noise) 5V ± 5%

Operating temperature (Drive Case) 0° to 70°C

Nonoperating temperature (Drive Case)

Temperature gradient (max) 20°C per hour max (operating)

Relative humidity 5% to 90% (operating)

Relative humidity gradient 30% per hour max

Wet bulb temperature (max) 37.7°C max (operating)

Altitude, operating –60.96 m to 3,048 m

Altitude, nonoperating (below mean sea level, max)

Operational Shock 63 Gs at 2 msec max

Non-Operational Shock 300 Gs at 2 msec max 350 Gs at 2 msec max

Vibration, operating 5-22 Hz: 0.25 Gs, Limited displacement

Multiword DMA modes 0–2 Ultra DMA modes 0–6

<1.5 msec typical write

12V ± 10%

–40° to 70°C

30°C per hour max (nonoperating)

5% to 95% (nonoperating)

40.0°C max (nonoperating)

(–200 ft. to 10,000+ ft.)

–60.96 m to 12,192 m (–200 ft. to 40,000+ ft.)

22-350 Hz: 0.50 Gs 350-500 Hz: 0.25 Gs

<1.0 msec typical read; <1.2 msec typical write

6 SV35.5 Series SATA Product Manual, Rev. C

Drive specification ST3500410SV ST3250311SV

Vibration, nonoperating 5-22 Hz: 2.0 Gs, Limited displacement

Drive acoustics, sound power

Idle** 2.7 bels (typical)

Seek 2.8 bels (typical)

Nonrecoverable read errors 1 per 10

Annualized Failure Rate (AFR) 0.80%

Warranty To determine the warranty for a specific drive, use a web browser to access the following

Contact start-stop cycles 50,000 at 25°C, 50% rel. humidity

Supports Hotplug operation per the Serial ATA Revision 2.6 specification

*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment

and formatting.

**During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and

power to operational levels.

22-350 Hz: 5.0 Gs 350-500 Hz: 2.0 Gs

2.9 bels (max)

3.0 bels (max)

bits read

Yes

www.seagate.com/support/service/

5-350 Hz: 5.0 Gs 350-500 Hz: 1.0 Gs

2.5 bels (typical)

2.8 bels (max)

2.6 bels (typical)

2.8 bels (max)

SV35.5 Series SATA Product Manual, Rev. C 7

2.2 Formatted capacity

Model

ST31000525SV 1 Tbyte 1,953,525,168

ST3250311SV 250 Gbytes 488,397,168

*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment

and formatting.

Formatted capacity*

Guaranteed sectors

Bytes per sector

512ST3500410SV 500 Gbytes 976,773,168

2.2.1 LBA mode

When addressing the drive in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1

, where

n is the number of guaranteed sectors as defined above.

See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48bit addressing support of drives with capacities over 137 Gbytes.

2.3 Default logical geometry

Cylinders Read/write heads Sectors per track

16,383 16 63

LBA mode

When addressing the drive in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of guaranteed sectors as defined above.

2.4 Recording and interface technology

All models

Interface Serial ATA (SATA)

Recording method Perpendicular

Recording density (kbits/inch max) 1,474 kbits/in max

Track density (ktracks/inch avg) 236 ktracks/in avg

Areal density (Gbits/inch

Internal data transfer rate (Mbits/sec max) 1,628 Mbits/sec max

Sustained data transfer rate (Mbytes/sec max) 140

I/O data-transfer rate (Mbytes/sec max) 300

avg) 345 Gbits/in2 avg

8 SV35.5 Series SATA Product Manual, Rev. C

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