Seagate ST310014A User Manual

U Series X 10 Installation Guide

ST310014A

Publication Number: 100216029, Rev. A

The easiest way to install your drive

DiscWizard, available exclusively from Seagate, provides you with
customized installation instructions for your hard drive. You can download
DiscWizard for free from the Seagate Web site at www.seagate.com/
support or run the program directly from your Web browser.
In either case, you should run DiscWizard

before

you install your drive.

If you cannot run DiscWizard, follow the instructions on this installation
sheet to install and configure your drive.

What you need for the installation

• A Phillips screwdriver and four 6-32 UNC drive mounting screws

• An ATA interface cable (up to 18 inches long). For optimum drive

performance and data integrity, we recommend using an 80-conductor
Ultra ATA/100 cable (which can be identified by its blue, gray, and black
connectors).

• An unused drive power cable for your new drive

Handling precautions

Disc drives are extremely fragile.
Keep the drive in the protective SeaShell container until you are

ready to install it. This minimizes handling damage.
Protect your drive from static discharge by wearing a grounded wrist

strap throughout the installation process.
Do not apply pressure or attach labels to the circuit board or the

top of the drive. Do not remove any existing labels.
Always handle the drive by the edges or frame

1. Set the jumpers

Note: The instructions below assume that you are installing your new

Seagate drive in a system that already has a working hard drive. To
install the drive in a system that has no working hard drive, see the
back of this sheet.

a. Make sure that your existing drive is set up as a “master.” See the

drive label or manufacturer’s web site for jumper settings.

b. Your new U Series X drive is shipped with a jumper in the “cable select”

position. Set the drive as a “slave” by removing this jumper from the
jumper pins. Save the jumper in case you ever need to reconfigure the
drive. Jumper settings for the U Series X drive are shown below.

Do not

drop or jar the drive.

into the primary IDE port on your computer’s motherboard (see your
computer manual to determine the location of the primary IDE port).

d. Make sure the BLACK connector on the cable is plugged into your

existing hard drive.

e. Plug the GRAY connector into

your new Seagate hard drive, as

BLACK
connector

Existing
hard drive

shown in the figure at right and
below.

Caution. When plugging in the

!

interface cable, make sure that pin
1 on the cable (indicated by a
stripe along the edge) is attached
to pin 1 on the drives and on the
motherboard.

f. Attach the 4-pin power connector

Computer

Motherboard

Primary
IDE port

BLUE
connector

GRAY
connector

New
Seagate
drive

to the drive (see figure below).

Note: If your computer does not have an unused power cable for your new

hard drive, you can purchase a Y-shaped power cable from your
computer dealer.

Key on cable connector
fits into slot on drive connector

Pin 1

Stripe on cable

Power connetor

3. Start up your computer

Close your computer case and restart your computer. Your computer may
automatically detect your hard drives. If your computer does not automati­cally detect your new drive, follow the steps below.
a Restart your computer.

b. While the computer restarts, run the System Setup program (some-

times called BIOS or CMOS setup). This is usually done by pressing a
special key, such as DELETE, ESC, or F1 during the startup process.

c. Within the System Setup program, instruct the system to autodetect

your new drive.
d. Enable LBA and UDMA modes if given the option.
e. Save the settings and exit the Setup program. When your computer

restarts, it should recognize your new drive. If your system still doesn’t

recognize your new drive, see the troubleshooting section on the back

of this sheet.

Drive is master
or single drive

Drive is slave

Use cable select
Drive is master with non-

ATA-compatible slave

Master/slave jumpers (see table for key to jumper settings)

2. Mount the drive and attach cables

a. Slide the drive into a 3.5-inch drive bay. You can mount the drive in any

orientation, but we recommend mounting with the circuit board down.

Note: In order to mount the drive in a 5.25-inch drive bay, you must

purchase mounting brackets, available from your computer dealer.

b. Secure the drive using four 6-32 UNC mounting screws in either the

side-mounting or bottom-mounting holes. Insert the screws no more
than 0.20 inch (5.08 mm) into the bottom-mounting holes and no more
than 0.14 inch (3.55 mm) into the side-mounting holes.

Caution. Do not overtighten the screws or use metric screws. This

!

c. Make sure the BLUE connector on your Ultra ATA/100 cable is plugged

may damage the drive.

4. Partition and format the drive

Before your new drive can store data, it must be partitioned (assigned one
or more drive letters) and each partition must be formatted. You can partition
and format the drive using DiscWizard or using programs built into
Windows. Using DiscWizard is generally easier and faster.

Partitioning and formatting using DiscWizard

1. Download DiscWizard for free from the Seagate Web site at

www.seagate.com/support

browser

.

2.

Within DiscWizard, choose to “Setup a New Drive.”

3. DiscWizard asks you a series of questions to determine the best way

to set up your new drive. Make sure to indicate that the drive is already

installed in your system.

4. Select the drive to be partitioned and formatted.

Caution. Partitioning or formatting a drive erases all the data on that

!

drive. Make sure you select the correct drive!

5. Follow the on-screen instructions to complete the setup process.

Congratulations. You’re done!

If you have problems with your installation, see the troubleshooting
information on the back of this sheet.

or run the program directly from your Web

Partitioning and formatting using Windows utility software

Caution. Partitioning or formatting a drive erases all the data on that

!

drive. Make sure you select the correct drive!

a. Insert a bootable startup diskette or CD and restar t your computer.
b. If booting from a diskette, type fdisk at the A: prompt. If booting from a

CD, the partitioning wizard may start automatically.
c. Create a primary DOS partition on your new drive.
d. Create secondary partitions if needed.
e. If using a diskette, type format x: at the A: prompt, where

x

is the letter

of your first new partition. If using a CD, run the formatting program.
f. Repeat the format process for all new partitions.

Congratulations. You’re Done!

If you have problems with your installation, see the troubleshooting
information on this page or contact Seagate Support Services.

How to make your new drive the boot drive

If you want to boot your computer from your new Seagate drive, you must
copy all the system files from your old boot drive to your new Seagate drive.
DiscWizard makes this process quick and easy:
a. Run DiscWizard (see the first paragraph of this sheet for instructions).

b. Select “Maintenance” from the main DiscWizard menu.
c. Select “Copy files” in the maintenance options menu.
d. Choose the source and destination drives and begin the copy proce-

dure.
Note: DiscWizard copies all the files from your old boot drive, including

data files, software and hidden system files.
e. After copying the files, remove both hard drives from your computer.
f. Change the master/slave jumpers to configure your new Seagate drive

as the master and your old drive as the slave.
g. Reinstall the drives in your computer.
h. Restart your computer; it will recognize and boot from your new hard

drive. Do NOT repartition or format the drives.

What to do if you don’t have a working hard drive

Follow the steps below to install your new Seagate hard drive in a system
that does not have a working hard drive.
Note: This procedure requires that you have access to the Internet and

can boot your computer from a diskette drive. The alternative is to
install your drive, boot from your Windows system CD or diskette,
and then use the Windows utilities to set up the drive.

a. Download DiscWizard Starter Edition from the Seagate web site (see

the link at www.seagate.com/support).
b. Run the program to create a bootable DiscWizard diskette.
c. Follow the instructions on the front of this sheet to install your new hard

drive in your computer, but set the new drive as a “master,” not as a

“slave,” and place it on the connector at the end of the ATA cable.
d. Insert the DiscWizard diskette in the diskette drive.
e. Restart your computer. It will boot from the DiscWizard CD and

DiscWizard Starter Edition will start up automatically.
f. From the DiscWizard Starter Edition main menu, select “Setup Your

Hard Disc.” Follow the online instructions.
g. When DiscWizard is done, it prompts you to install your operating

system on the new hard drive. See your operating-system manual for

further instructions.

Troubleshooting

If your drive is not working properly, follow these troubleshooting steps. If
these steps do not solve the problem, contact your dealer or visit
http://seatools.seagate.com to download SeaTools disc diagnostics
software and obtain more information.

1. Does the drive spin up? If you cannot hear a faint whine and clicking

noise when power is applied to the drive, make sure that the power

connector and interface cable are securely attached and the jumpers

are installed correctly.

2. Does the computer recognize the drive? Make sure the master/
slave jumpers are set correctly on both hard drives. Verify that the
drive is detected by the system CMOS or Setup program.

3. Does Scandisk find any defects? Run Scandisk from the command
prompt. If defects are found, the drive may be damaged.

4. Does the drive format to full capacity? Ver ify that your BIOS has
autodetect and LBA mode enabled. On some older computers, you
may need to run DiscWizard to use the full capacity of your drive.

5. The computer hangs on startup. Verify that your system is ATA/100­compatible, with a UDMA mode setting. If your computer has a
processor speed of less than 400 MHz, your system may not be able
to support the highest data transfer rates used in Ultra ATA/100, and
could experience intermittent system hangs or poor drive performance,
especially when transferring large files. To prevent this, you can
purchase an Ultra ATA/100 host adapter card or run the utility program
UATA100.EXE, available on the seagate web site (see
http://www.seagate.com/support/kb/disc/ultra_ata100.html).

Seagate support services

For online information about Seagate products, visit www.seagate.com or
e-mail your disc questions to: [e-mail]. If you need
further help installing your drive, first consult your dealer. Dealers are
familiar with their unique system configurations and can help you with
system conflicts and other technical issues. If you need additional help, you
can talk to a Seagate technical support specialist. Before calling, note your
system configuration and drive model number.

Africa [phone] Netherlands 0 800-732 4283
Australia 1800-14-7201 New Zealand 0800-443988
Austria 0 800-20 12 90 Norway 800-113 91
Belgium 0 800-74 876 Poland 00 800-311 12 38
Brazil [phone] Singapore 800-1101-150
Denmark 80 88 12 66 Spain 900-98 31 24
France 0 800-90 90 52 Sweden 0 207 90 073
Germany 0 800-182 6831 Switzerland 0 800-83 84 11
Hong Kong 800-90-0474 T ai wan [phone]
India 1-600-33-1104 Thailand 001-800-11-0032165
Indonesia 001-803-1-003-2165 T urkey 00 800-31 92 91 40
Ireland 1 800-55 21 22 United Kingdom 0 800-783 5177
Italy 800-790695 USA/Canada/ 1-800-SEAGA TE
Malaysia 1-800-80-2335 Latin America [phone]
Middle East [phone] Other Europe + 31-20-316-7222

Warranty To determine the warranty status of your Seagate disc drive, contact your
place of purchase or visit our Web site at
RMA (Return Merchandise Authorization) Run SeaTools to diagnose your drive before
requesting a return authorization. In addition, please verify that your drive is defective
by following the troubleshooting checklist in this guide. Seagate offers comprehensive
customer support for all Seagate drives worldwide. Seagate customer service centers
are the only facilities authorized to service Seagate drives. Drive-return procedures vary
depending on geographical location and are subject to current International Trade
Regulations.

Shipping your drive

Back up the data on your drive before shipping it. Keep your original box and packing
materials for storing or shipping your drive. To preserve the warranty status of your
drive, any product returned to Seagate must be properly packaged in the original box or
a Seagate-approved container to prevent physical and electrical damage while in transit.
Do not use peanuts, bubble wrap or newspapers.

Electromagnetic compliance for the European Union This model complies with the European Union
requirements of the Electromagnetic Compatibility Directive 89/336/EEC of 03 May 1989 as amended by
Directive 92/31/EEC of 28 April 1992 and Directive 93/68/EEC of 22 July 1993. Compliance of this drive,
as a system component, was confirmed with a test system. We cannot guarantee that your system will
comply. The drive is not meant f or external use (without properly designed enclosure, shielded I/O cable,
etc.).

Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale Umgebungstemperatur
von 55°C vorgesehen ist. 2. Zur Befestigung des Laufwerks werden 4 Schrauben 6-32 UNC-2A benötigt.
Bei seitlicher Befestigung darf die maximale Länge der Schrauben im Chassis nicht mehr als 3,3 mm und
bei Befestigung an der Unterseite nicht mehr als 5,08 mm betragen. 3. Als V ersorgungsspann ugen werden
benötigt: +5V ± 5% 0,6A; +12V ±% 0,8A (1,9A fur ca. 30 Sek. fur ± 10%) 4. Die Versorgungsspann ung
muss SELV entsprechen. 5. Alle Arbeiten auf dem Festplatte dürfen nur von Ausgebildetem
Servicepersonal durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftenschilder des Laufwerkes.

6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/05.90

entspreche.

© 2002 Seagate Technology LLC. All rights reserved.
Publication Number: 100216029, Rev. A, Printed in USA, June, 2002
Seagate, Seagate Technology and the Seagate logo are registered trademarks of
Seagate Technology LLC. SeaShell and DiscWizard are either registered trademarks or
trademarks of Seagate Technology LLC. Other product names are registered trademarks
or trademarks of their owners.

www.seagate.com for more information.

or