Seagate ST3000VM002 User Manual

Product Manual

Seagate

ST4000VM000 ST3000VM002

Video 3.5 HDD

Gen 15 100722681 Rev. A February 2013

Document Revision History

Revision Date Description of Change

Rev. A 02/07/2013 Initial release.

© 2013 Seagate Technology LLC. All rights reserved. Publication number: 100722681, Rev. A February 2013 Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC in the United States and/

or other countries. Barracuda and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the property of their respective owners.

No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC. Call 877-PUB-TEK1 (877-782-8351) to request permission.

One gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer's operating system may use a different standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage. Seagate reserves the right to change, without notice, product offerings or specifications.

Contents

Seagate Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.0 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.1 About the SATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.0 Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.2.1 LBA mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.3 Default logical geometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.4 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.5 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.6 Seek time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.7 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.8 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.8.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.8.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.8.3 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.8.4 Power-management modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.9 Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.9.1 Drive case temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.9.2 Ambient Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.9.3 Temperature gradient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.9.4 Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.9.5 Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.9.6 Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.9.7 Non-operating vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.10 Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.10.1 Test for Prominent Discrete Tones (PDTs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.11 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.12 Reliability - Annualized Failure Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.13 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.14 Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.14.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.14.2 Electromagnetic compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.14.3 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.15 Environmental protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.15.1 European Union Restriction of Hazardous Substances (RoHS) Directive . . . . . 21

2.15.2 China Restriction of Hazardous Substances (RoHS) Directive . . . . . . . . . . . . 21

2.16 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.0 Configuring and Mounting the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.1 Handling and static-discharge precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.3 SATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.0 SATA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.1 Hot-Plug compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.2 SATA device plug connector pin definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4.3.1 Identify Device command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

4.3.3 S.M.A.R.T. commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Video 3.5 HDD Product Manual, Rev. A

Figures

Figure 1 Attaching SATA cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Figure 2 Mounting dimensions (3TB and 4TB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Video 3.5 HDD SATA Product Manual, Rev. A

Seagate Technology Support Services

For information regarding online support and services, visit http://www.seagate.com/www/en-us/about/

contact_us/

Available services include:

• Presales & Technical support

• Global Support Services telephone numbers & business hours

• Authorized Service Centers

For information regarding Warranty Support, visit

http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance

For information regarding data recovery services, visit http://www.i365.com For Seagate OEM and Distribution partner portal, visit https://direct.seagate.com/portal/system For Seagate reseller portal, visit http://spp.seagate.com

Video 3.5 HDD SATA Product Manual, Rev. A 7

8 Video 3.5 HDD SATA Product Manual, Rev. A

1.0 Introduction

This manual describes the functional, mechanical and interface specifications for the following Seagate® Video 3.5 HDD model drives:

ST4000VM000 ST3000VM002

These drives provide the following key features:

• 5900-RPM spindle speed

• Supports Trusted Send/Receive Security Protocol

• Reliability for 24×7 video applications

• Supports ATA8 streaming commands

• Supports power-up in the standby feature

• Performance-tuned for seamless video applications

• Built-in error recovery for non-stop video streaming

• Best-in-class acoustic performance means virtually silent operation

• Enhanced caching capabilities enable superior video recording quality.

• High instantaneous (burst) data-transfer rates (up to 600MB per second).

• TGMR recording technology provides the drives with increased areal density.

• State-of-the-art cache and on-the-fly error-correction algorithms.

• Native Command Queueing with command ordering to increase performance in demanding applications.

• Full-track multiple-sector transfer capability without local processor intervention.

• Compliant with RoHS requirements in China and Europe.

• SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.

• Support for S.M.A.R.T. drive monitoring and reporting.

• Supports latching SATA cables and connectors.

• Worldwide Name (WWN) capability uniquely identifies the drive.

1.1 About the SATA interface

The Serial ATA (SATA) interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include:

• Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers or other configuration options.

• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.

• Scalability to higher performance levels.

In addition, SATA makes the transition from parallel ATA easy by providing legacy software support. SATA was designed to allow you to install a SATA host adapter and SATA disk drive in your current system and expect all of your existing applications to work as normal.

The SATA interface connects each disk drive in a point-to-point configuration with the SATA host adapter. There is no master/slave relationship with SATA devices like there is with parallel ATA. If two drives are attached on one SATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This essentially means both drives behave as if they are Device 0 (master) devices.

Video 3.5 HDD SATA Product Manual, Rev. A 9

Introduction www.seagate.com

The SATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data transfers, resets, and interrupts are all emulated.

The SATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as the Shadow Register Block. All SATA devices behave like Device 0 devices. For additional information about how SATA emulates parallel ATA, refer to the “Serial ATA International Organization: Serial ATA Revision 3.0”. The specification can be downloaded from www.sata-io.org.

The host adapter may, optionally, emulate a master/slave environment to host software where two devices on

Note

separate SATA ports are represented to host software as a Device 0 (master) and Device 1 (slave) accessed at the same set of host bus addresses. A host adapter that emulates a master/slave environment manages two sets of shadow registers. This is not a typical SATA environment.

10 Video 3.5 HDD SATA Product Manual, Rev. A

2.0 Drive Specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the following drive models:

ST4000VM000 ST3000VM002

2.1 Specification summary tables

The specifications listed in Table 1 are for quick reference. For details on specification measurement or definition, refer to the appropriate section of this manual.

Table 1 Drive specifications summary for 4TB and 3TB models

Drive Specification* ST4000VM000 ST3000VM002

Formatted capacity (512 bytes/sector)** 4000GB (4TB) 3000GB (3TB)

Guaranteed sectors 7,814,037,168 5,860,533,168

Heads 8 8

Disks 4 4

Bytes per sector (4K physical emulated at 512-byte sectors)

Default sectors per track 63 63

Default read/write heads 16 16

Default cylinders 16,383 16,383

Recording density (max) 1807kFCI 1550kFCI

Track density (avg) 340ktracks/in 340ktracks/in

Areal density (avg) 625Gb/in

Internal data transfer rate (max) 1813Mb/s 1813Mb/s

Average data rate, read/write (MB/s) 146MB/s 146MB/s

Maximum sustained data rate, OD read (MB/s) 180MB/s 180MB/s

ATA data-transfer modes supported PIO modes: 0 to 4

I/O data-transfer rate (max) 600MB/s 600MB/s

Cache buffer 64MB 64MB

Height (max) 26.1mm / 1.028 in 26.1mm / 1.028 in

Width (max) 101.6mm /4.0 in (+ 0.010 in) 101.6mm /4.0 in (+ 0.010 in)

Length (max) 146.99mm / 5.787 in 146.99mm / 5.787 in

Weight (typical) 610g / 1.345 lb 610g / 1.345 lb

Average latency 5.1ms 5.1ms

Power-on to ready (max) <17.0s <17.0s

Standby to ready (max) <17.0s <17.0s

Average seek, read (typical) Average seek, write (typical)

Startup current (typical) 12V 2.0A 2.0A

4096 4096

Multiword DMA modes: 0 to 2

Ultra DMA modes 0 to 6

<12.0ms typical <12.0ms typical

536Gb/in

<12.0ms typical <12.0ms typical

Video 3.5 HDD SATA Product Manual, Rev. A 11

Drive Specifications www.seagate.com

Table 1 Drive specifications summary for 4TB and 3TB models (continued)

Drive Specification* ST4000VM000 ST3000VM002

Voltage tolerance (including noise) 5V: ±5%

Ambient temperature (drive case temperture) 0° to 75°C (operating)

Temperature gradient 20°C per hour max (operating)

Relative humidity 5% to 90% (operating)

Relative humidity gradient (max) 30% per hour 30% per hour

Wet bulb temperature (max) 37.7°C max (operating)

Altitude, operating –304m to 3048m

Altitude, non-operating (below mean sea level, max)

Operational Shock (max) 80 Gs at 10ms 80 Gs at 10ms

Non-Operational Shock (max) 300 Gs at 2ms 300 Gs at 2ms

Vibration, operating 2Hz to 22Hz: 0.25 Gs, Limited

Vibration, non-operating 5Hz to 22Hz: 3.0 Gs

Drive acoustics, sound power

Idle***

Seek

Non-recoverable read errors 1 per 10

Annualized Failure Rate (AFR) 0.55% 0.55%

Warranty To determine the warranty for a specific drive, use a web browser to access the

Load/Unload cycles (25°C, 50% rel. humidity) 300,000 at 25°C, 50% rel. humidity 300,000

Supports Hotplug operation per the Serial ATA Revision 3.0 specification

12V: ±10%

–40° to 70°C (non-operating)

30°C per hour max (nonoperating)

5% to 95% (nonoperating)

40.0°C max (nonoperating)

(–1000 ft to 10,000 ft)

–304m to12,192m (–1000ft to 40,000+ ft)

displacement 22Hz to 350Hz: 0.50 Gs 350Hz to 500Hz: 0.25 Gs

22Hz to 350Hz: 3.0 Gs 350Hz to 500Hz: 3.0 Gs

2.3 bels (typical)

2.4 bels (max)

2.8 bels (typical)

2.9 bels (max)

bits read 1 per 10

following web page: support.seagate.com/customer/warranty_validation.jsp From this page, click on the “Verify Your Warranty” link. You will be asked to provide the drive serial number, model number (or part number) and country of purchase. The system will display the warranty information for your drive.

Yes Yes

5V: ±5% 12V: ±10%

0° to 75°C (operating) –40° to 70°C (non-operating)

20°C per hour max (operating) 30°C per hour max(nonoperating)

5% to 90% (operating) 5% to 95% (non-operating)

37.7°C max (operating)

40.0°C max (non-operating)

–304m to 3048m (–1000 ft to 10,000 ft)

–304m to 12,192m (–1000 ft to 40,000+ ft)

2Hz to 22Hz: 0.25 Gs, Limited displacement 22Hz to 350Hz: 0.50 Gs 350Hz to 500Hz: 0.25 Gs

5Hz to 22Hz: 3.0 Gs 22Hz to 350Hz: 3.0 Gs 350Hz to 500Hz: 3.0 Gs

2.3 bels (typical)

2.4 bels (max)

2.8 bels (typical)

2.9 bels (max)

bits read

*All specifications above are based on native configurations. ** One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity may vary depending

on operating environment and formatting.

*** During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power

to operational levels.

2.2 Formatted capacity

Model

Formatted capacity*

ST4000VM000 4000GB 7,814,037,168

ST3000VM002 3000GB 5,860,533,168

*One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity may vary depending

on operating environment and formatting.

12 Video 3.5 HDD SATA Product Manual, Rev. A

Guaranteed sectors

Bytes per sector

+ 28 hidden pages