Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC in the United States and/or
other countries. Pulsar and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated
companies in the United States and/or other countries. The FIPS logo is a certification mark of NIST, which does not imply product
endorsement by NIST, the U.S., or Canadian governments.All other trademarks or registered trademarks are the property of their
respective owners.
No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.
Call 877-PUB-TEK1 (877-782-8351) to request permission.
When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your
computer’s operating system may use a different standard of measurement and report a lower capacity. In addition, some of the listed
capacity is used for formatting and other functions, and thus will not be available for data storage. Actual quantities will vary based on
various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating
environment and other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S.
Department of Commerce, Bureau of Industry and Security (for more information, visit www.bis.doc.gov), and controlled for import
and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.
For information regarding online support and services, visit
Available services include:
• Presales & Technical support
• Global Support Services telephone numbers & business hours
• Authorized Service Centers
Warranty terms will vary based on type of warranty chosen: “Managed Life” or “Usage Based”. Consult your Seagate sales
representative for warranty terms and conditions.
For information regarding data recovery services, visit
For Seagate OEM and Distribution partner portal, visit
This manual describes Seagate Technology® LLC, Pulsar
Pulsar.2 drives support the SAS Protocol specifications to the extent described in this manual. The SAS Interface Manual (part number
100293071) describes the general SAS characteristics of this and other Seagate SAS drives. The Self-Encrypting Drive Reference
Manual, part number 100515636, describes the interface, general operation, and security features available on Self-Encrypting Drive
models.
Product data communicated in this manual is specific only to the model numbers listed in this manual. The data listed in this manual may
not be predictive of future generation specifications or requirements. If you are designing a system which will use one of the models listed
or future generation products and need further assistance, please contact your Field Applications Engineer (FAE) or our global support
services group as shown in See “Seagate Technology Support Services” on page 1.
Unless otherwise stated, the information in this manual applies to standard and Self-Encrypting Drive models.
Standard modelsStandard SED modelsFIPS 140-2 LEVEL 2
ST800FM0002ST800FM0012ST800FM0022
ST800FM0032ST800FM0042
ST400FM0002
ST400FM0042
ST200FM0002
ST200FM0042
ST100FM0002
ST100FM0052
®
.2 SAS (Serial Attached SCSI) drives.
Note.Previous generations of Seagate Self-Encrypting Drive models were called Full Disk Encryption (FDE) models before a differ-
entiation between drive-based encryption and other forms of encryption was necessary.
Note.The Self-Encrypting Drive models indicated on the cover of this product manual have provisions for “Security of Data at Rest”
based on the standards defined by the Trusted Computing Group (see www.trustedcomputinggroup.org).
For more information on FIPS 140-2 Level 2 certification Section 7.0 on page 34.
2.0APPLICABLE STANDARDS AND REFERENCE DOCUMENTATION
The drives documented in this manual have been developed as system peripherals to the highest standards of design and construction.
The drives depend on host equipment to provide adequate power and environment for optimum performance and compliance with
applicable industry and governmental regulations. Special attention must be given in the areas of safety, power distribution, shielding,
audible noise control, and temperature regulation. In particular, the drives must be securely mounted to guarantee the specified
performance characteristics. Mounting by bottom holes must meet the requirements of Section 10.3.
2.1STANDARDS
The Pulsar.2 family complies with Seagate standards as noted in the appropriate sections of this manual and the Seagate SAS Interface
Manual, part number 100293071.
The drives are recognized in accordance with UL 60950 and CSA 60950 as tested by UL(CSA) and EN60950 as tested by TUV.
The security features of Self-Encrypting Drive models are based on the “TCG Storage Architecture Core Specification” and the “TCG
Storage Workgroup Security Subsystem Class: Enterprise_A” specification with additional vendor-unique features as noted in this product
manual.
2.1.1Electromagnetic compatibility
The drive, as delivered, is designed for system integration and installation into a suitable enclosure prior to use. The drive is supplied as a
subassembly and is not subject to Subpart B of Part 15 of the FCC Rules and Regulations nor the Radio Interference Regulations of the
Canadian Department of Communications.
The design characteristics of the drive serve to minimize radiation when installed in an enclosure that provides reasonable shielding. The
drive is capable of meeting the Class B limits of the FCC Rules and Regulations of the Canadian Department of Communications when
properly packaged; however, it is the user’s responsibility to assure that the drive meets the appropriate EMI requirements in their system.
Shielded I/O cables may be required if the enclosure does not provide adequate shielding. If the I/O cables are external to the enclosure,
shielded cables should be used, with the shields grounded to the enclosure and to the host controller.
2.1.1.1Electromagnetic susceptibility
As a component assembly, the drive is not required to meet any susceptibility performance requirements. It is the responsibility of those
integrating the drive within their systems to perform those tests required and design their system to ensure that equipment operating in the
same system as the drive or external to the system does not adversely affect the performance of the drive. See Tables 10 through 12, DC
power requirements.
PULSAR.2 SAS PRODUCT MANUAL, REV. C 3
2.1.2Electromagnetic compliance
Seagate uses an independent laboratory to confirm compliance with the directives/standards for CE Marking and C-Tick Marking. The
drive was tested in a representative system for typical applications. The selected system represents the most popular characteristics for
test platforms. The system configurations include:
• Typical current use microprocessor
• Keyboard
• Monitor/display
• Printer
• Mouse
Although the test system with this Seagate model complies with the directives/standards, we cannot guarantee that all systems will comply.
The computer manufacturer or system integrator shall confirm EMC compliance and provide the appropriate marking for their product.
Electromagnetic compliance for the European Union
If this model has the CE Marking it complies with the European Union requirements of the Electromagnetic Compatibility Directive 2004/
108/EC as put into place on 20 July 2007.
Australian C-Tick
If this model has the C-Tick Marking it complies with the Australia/New Zealand Standard AS/NZ CISPR22 and meets the Electromagnetic
Compatibility (EMC) Framework requirements of Australia’s Spectrum Management Agency (SMA).
Korean KCC
If these drives have the Korean Communications Commission (KCC) logo, they comply with KN22 and KN61000.
Taiwanese BSMI
If this model has the Taiwanese certification mark then it complies with Chinese National Standard, CNS13438.
2.1.3European Union Restriction of Hazardous Substances (RoHS)
The European Union Restriction of Hazardous Substances (RoHS) Directive restricts the presence of chemical substances, including Lead
(Pb), in electronic products effective July 2006.
A number of parts and materials in Seagate products are procured from external suppliers. We rely on the representations of our suppliers
regarding the presence of RoHS substances in these parts and materials. Our supplier contracts require compliance with our chemical
substance restrictions, and our suppliers document their compliance with our requirements by providing material content declarations for
all parts and materials for the drives documented in this publication. Current supplier declarations include disclosure of the inclusion of any
RoHS-regulated substance in such parts or materials.
Seagate also has internal systems in place to ensure ongoing compliance with the RoHS Directive and all laws and regulations which
restrict chemical content in electronic products. These systems include standard operating procedures that ensure that restricted
substances are not utilized in our manufacturing operations, laboratory analytical validation testing, and an internal auditing process to
ensure that all standard operating procedures are complied with.
PULSAR.2 SAS PRODUCT MANUAL, REV. C 4
2.1.4China Restriction of Hazardous Substances (RoHS) Directive
This product has an Environmental Protection Use Period (EPUP) of 20 years. The following table contains information
mandated by China's "Marking Requirements for Control of Pollution Caused by Electronic Information Products" Standard.
"O" indicates the hazardous and toxic substance content of the part (at the homogenous material level) is lower than the threshold defined
by the China RoHS MCV Standard.
"X" indicates the hazardous and toxic substance content of the part (at the homogenous material level) is over the threshold defined by the
China RoHS MCV Standard.
2.2REFERENCE DOCUMENTS
SCSI Commands Reference ManualSeagate part number: 100293068
SAS Interface ManualSeagate part number: 100293071
ANSI SAS Documents
SFF-82232.5” Drive Form Factor with Serial Connector
SFF-8460HSS Backplane Design Guidelines
SFF-8470Multi Lane Copper Connector
SFF-8482SAS Plug Connector
ANSI INCITS.xxx Serial Attached SCSI (SAS-2) Standard (T10/1760-D)
ISO/IEC 14776-xxxSCSI Architecture Model-3 (SAM-4) Standard (T10/1683-D)
ISO/IEC 14776-xxxSCSI Primary Commands-3 (SPC-4) Standard (T10/1731-D)
ISO/IEC 14776-xxxSCSI Block Commands-3 (SBC-3) Standard (T10/1799-D)
ANSI Small Computer System Interface (SCSI) Documents
X3.270-1996(SCSI-3) Architecture Model
Trusted Computing Group (TCG) Documents (apply to Self-Encrypting Drive models only)
Self-Encrypting Drives Reference ManualSeagate part number: 100515636
JEDEC Standards
JESD218 - Solid-State Drive (SSD) Requirements and Endurance Test Method
JESD219 - Solid-State Drive (SSD) Endurance Workloads
In case of conflict between this document and any referenced document, this document takes precedence.
PULSAR.2 SAS PRODUCT MANUAL, REV. C 5
3.0GENERAL DESCRIPTION
Pulsar.2 drives provide high performance, high capacity data storage for a variety of systems with a Serial Attached SCSI (SAS) interface.
The Serial Attached SCSI interface is designed to meet next-generation computing demands for performance, scalability, flexibility and
high-density storage requirements.
Pulsar.2 drives are random access storage devices designed to support the Serial Attached SCSI Protocol as described in the ANSI
specifications, this document, and the SAS Interface Manual (part number 100293071) which describes the general interface
characteristics of this drive. Pulsar.2 drives are classified as intelligent peripherals and provide level 2 conformance (highest level) with the
ANSI SCSI-1 standard. The SAS connectors, cables and electrical interface are compatible with Serial ATA (SATA), giving future users the
choice of populating their systems with either SAS or SATA drives. This allows users to continue to leverage existing investment in SCSI
while gaining a 6Gb/s serial data transfer rate.
The Self-Encrypting Drive models indicated on the cover of this product manual have provisions for “Security of Data at Rest” based on the
standards defined by the Trusted Computing Group (see www.trustedcomputinggroup.org).
Note.Never disassemble and do not attempt to service items in the enclosure. The drive does not contain user-replaceable parts.
Opening for any reason voids the drive warranty.
3.1STANDARD FEATURES
Pulsar.2 SAS drives have the following standard features:
• Integrated dual port SAS controller supporting the SCSI protocol
• Support for SAS expanders and fanout adapters
• Firmware downloadable using the SAS interface
• 128 - deep task set (queue)
• Supports up to 32 initiators
• Jumperless configuration
• User-selectable logical block size (512, 520, 524, 528, 4096, 4160, 4192, or 4224 bytes per logical block)
• Industry standard SFF 2.5-inch dimensions
• ECC maximum burst correction length of 96 bits
• No preventive maintenance or adjustments required
• Self diagnostics performed when power is applied to the drive
• Vertical, horizontal, or top down mounting
• Drive Self Test (DST)
• Background Media Scan (BMS)
• Parallel flash access channels
• Power loss data protection
• Thin Provisioning with Block Unmap Support
• Silent operation
• Lifetime Endurance Management (available on certain models)
Pulsar.2 SAS Self-Encrypting Drive models have the following additional features:
• Automatic data encryption/decryption
• Controlled access
• Random number generator
• Drive locking
• 16 independent data bands
• Cryptographic erase of user data for a drive that will be repurposed or scrapped
• Authenticated firmware download
PULSAR.2 SAS PRODUCT MANUAL, REV. C 6
3.2MEDIA DESCRIPTION
The media used on the drive consists of Multi Layer Cell (MLC) NAND Flash for improved reliability and performance.
3.3PERFORMANCE
• Programmable multi-segmentable cache buffer
• 600MB/s maximum instantaneous data transfers.
• Background processing of queue
• Non-Volatile Write Cache
Note.There is no significant performance difference between Self-Encrypting Drive and standard (non-Self-Encrypting Drive) mod-
els.
3.4RELIABILITY
• Annualized Failure Rate (AFR) of 0.44%
• Mean time between failures (MTBF) of 2,000,000 hours
• Incorporates industry-standard Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T.)
• "Managed Life" or "Usage Based" warranty options [1]
[1] Warranty terms will vary based on type of warranty chosen: “Managed Life” or “Usage Based” Consult your Seagate sales representative for war-
ranty terms and conditions.
3.5FORMATTED CAPACITIES
Standard OEM models are formatted to 512 bytes per block. The block size is selectable at format time and must be a multiple of 4 bytes.
Users having the necessary equipment may modify the data block size before issuing a FORMAT UNIT command and obtain different
formatted capacities than those listed.
To provide a stable target capacity environment and at the same time provide users with flexibility if they choose, Seagate recommends
product planning in one of two modes:
Seagate designs specify capacity points at certain block sizes that Seagate guarantees current and future products will meet. We
recommend customers use this capacity in project planning, as it ensures a stable operating point with backward and forward compatibility
from generation to generation. The current guaranteed operating points for this product are shown below. The Capacity stated is identical
when the drive is formatted with or without PI enabled.
Using the MODE SELECT command, the drive can change its capacity to something less than maximum. See the MODE SELECT (6)
parameter list table in the SAS Interface Manual, part number 100293071. A value of zero in the Number of Blocks field indicates that the
drive will not change the capacity it is currently formatted to have. A number other than zero and less than the maximum number of LBAs
in the Number of Blocks field changes the total drive capacity to the value in the Number of Blocks field. A value greater than the maximum
number of LBAs is rounded down to the maximum capacity.
3.7FACTORY-INSTALLED OPTIONS
OEMs may order the following items which are incorporated at the manufacturing facility during production or packaged before shipping.
Some of the options available are (not an exhaustive list of possible options):
• Other capacities can be ordered depending on sparing scheme and LBA size requested.
• Single-unit shipping pack. The drive is normally shipped in bulk packaging to provide maximum protection against transit damage. Units
shipped individually require additional protection as provided by the single unit shipping pack. Users planning single unit distribution
should specify this option.
• The Safety and Regulatory Agency Specifications, part number 75789512, is usually included with each standard OEM drive shipped,
but extra copies may be ordered.
3.8THIN PROVISIONING
3.8.1Logical Block Provisioning
The drive is designed with a feature called Thin Provisioning. Thin Provisioning is a technique which does not require Logical Blocks to be
associated to Physical Blocks on the storage medium until such a time as needed. The use of Thin Provisioning is a major factor in SSD
products because it reduces the amount of wear leveling and garbage collection that must be performed. The result is an increase in the
products endurance. For more details on Logical Block Provisioning and Thin Provisioning, Reference the SBC-3 document provided by
the T-10 committee.
3.8.2Thin Provisioning capabilities
The level of Thin Provisioning support may vary by product model. Devices that support Thin Provisioning are allowed to return a default
data pattern for read requests made to Logical Blocks that have not been mapped to Physical Blocks by a previous WRITE command.
In order to determine if Thin Provisioning is supported and what features of it are implemented requires the system to send a READ
CAPACITY 16 (9Eh) command to the drive. Thin Provisioning and the READ CAPACITY 16 (9Eh) command is defined in the Seagate
SCSI Command Reference 100293068..
Table 2 Thin Provisioning Product Configuration
Product ConfigurationLBPMELBPRZ
Non-SEDSupportedSupported
SEDSupportedNot Supported
A logical block provisioning management enabled (LBPME) bit set to one indicates that the logical unit implements logical block
provisioning management. An LBPME bit set to zero indicates that the logical unit is fully provisioned and does not implement logical block
provisioning management.
A logical block provisioning read zeros (LBPRZ) bit set to one indicates that, for an unmapped LBA specified by a read operation, the
device server sends user data with all bits set to zero to the data-in buffer. An LBPRZ bit set to zero indicates that, for an unmapped LBA
specified by a read operation, the device server may send user data with all bits set to any value to the data-in buffer.
PULSAR.2 SAS PRODUCT MANUAL, REV. C 8
3.8.3UNMAP
The UNMAP command requests that the device server break the association of a specific Logical Block address from a Physical Block,
thereby freeing up the Physical Block from use and no longer requiring it to contain user data. An unmapped block will respond to a READ
command with data that is determined by the setting of the LBPRZ bit in the READ CAPACITY parameter data.
3.8.4FORMAT UNIT command
A device which supports Thin Provisioning will be capable of performing a SCSI FORMAT UNIT command which allocates Logical Blocks
Addresses that are not linked to Physical Block Locations. A FORMAT command will cause all LBAs to become unmapped.
3.8.5Protection Information (PI) and Security (SED)
The requirements in this section apply to any device which supports LBA unmapping.
In SCSI devices, umapped LBAs are defined as part of the Thin Provisioning model. Support of the Thin Provisioning model is indicated by
the LBPME bit having a value of '1' in the READ CAPACITY (16) parameter data.
When a region of LBA's are erased via cryptographic erase, as part of the erase, the drive shall unmap those LBAs.
If the host attempts to access an unmapped or trimmed LBA, the drive shall return scrambled data. For a given LBA, the data shall be
identical from access to access, until that LBA is either updated with actual data from the host or that LBA is cryptographically erased. The
drive shall report a value of '0' in the LBPRZ field returned in the READ CAPACITY (16) parameter data.
If the host attempts to access an unmapped LBA on a drive that has been formatted with Protection Information (PI), the drive shall return
scrambled PI data for that LBA. Depending on the value of the RDPROTECT field in the data-access command CDB, this may result in the
drive returning a standard PI error to the host.
If the host reduces the addressable capacity of the drive via a MODE SELECT command, the drive shall unmap or trim any LBA within the
inaccessible region of the device.
Additionally, an UNMAP command is not permitted on a locked band.
Table 3 PI and SED Drive Configuration
DRIVE CONFIGURATION
StandardSED
PI SettingDisabledEnabledDisabledEnabled
PROT_EN bit0101
LBPME bit1111
LBPRZ bit1100
PI Check RequestedN/AYesNoN/AYesNo
DATA Returned for
Thin Provisioned LBA
PI Returned for
Thin Provisioned LBA
PI Check PerformedN/ANoNoN/AYesNo
0x000x000x00RandomNoneRandom
None0xFF0xFFNoneNone
Scrambled
PI data
Error reported to HostNoNoNoNoYesNo
PULSAR.2 SAS PRODUCT MANUAL, REV. C 9
4.0PERFORMANCE CHARACTERISTICS
This section provides detailed information concerning performance-related characteristics and features of Pulsar.2 drives.
Note.Data provided is based on format at 512-bytes.
Emulated LBA Size512, 520, 524, 528, 4096, 4160, 4192, or 4224
Native Programmable
Page Size8192 User Bytes
Default Transfer
Alignment Offset 0
4.2PERFORMANCE CHARACTERISTICS
See Section 11.4.1, "SAS physical interface" and the SAS Interface Manual (part number 100293071) for additional timing details.
4.2.1Access time
Access measurements are taken with nominal power at 25°C ambient temperature. All times are measured using drive diagnostics. The
specifications in the table below are defined as follows:
Page-to-page access time is an average of all possible page-to-page accesses in both directions for a sequentially preconditioned
•
drive.
• Average access time is a true statistical random average of at least 5000 measurements of accesses between programmable
pages on a randomly preconditioned drive.
Table 4 Typical Access Time (μsec)
(formatted, rounded off value)
800GB
1,2
400, 200, 100 GB
1,2
READWRITEREADWRITE
Average
Page to Page6213660120
Typical
3
Average Latency273206
1.Execution time measured from receipt of the Command to the Response.
2.Assumes no errors.
3.Typical access times are measured under nominal conditions of temperature, voltage, and horizontal orientation as measured on a
representative sample of drives.
293137227120
Note.These drives are designed to provide the highest possible performance under typical conditions.
However, due to the nature of Flash memory technologies there are many factors that can result in
2.
4.2.2FORMAT UNIT command execution time for 512-byte LBA’s (minutes)
The device may be formatted as either a Thin Provisioned device or a Fully Provisioned device. The default format is Thin Provisioned and
is
maximize endurance.
Peak sequential 128KB read/write
data transfer rate (MB/s max)
Sustained sequential 128KB read/
write data transfer rate (MB/s)
[1]370/200370/190
[1]370/200370/190
ST800FM00
32
ST800FM00
42
600MB/s
ST400FM0042ST200FM0042ST100FM00
52
600MB/s
Peak 4KB random read/write
command rate (IOPs)
Sustained 4KB random read/write
command rate (IOPs)
Sustainable 4KB Random combined
IOPS for 5 year Endurance
(65%/35% R/W, 70% Duty Cycle)
[1]Testing performed at Queue Depth = 32, Sequentially Preconditioned drive, using IOMeter 2006.7.27.
[2]Testing performed at Queue Depth = 32, Randomly Preconditioned drive, using IOMeter 2006.7.27.
[3]Testing performed at Queue Depth = 32, Non-Preconditioned drive, using IOMeter 2006.7.27.
[2]48,000/15,00048,000/12,000
[2]48,000/15,00048,000/12,000
[3]23,00022,000
Note.IOMeter is available at http://www.iometer.org/ or http://sourceforge.net/projects/iometer/.
IOMeter is licensed under the Intel Open Source License and the GNU General Public License. Intel does not endorse any IOMeter results.
Peak performance is defined as the typical best case performance that the product will be able to achieve when the product is
preconditioned as mentioned and host commands are aligned on 4KB boundaries.
PULSAR.2 SAS PRODUCT MANUAL, REV. C 11
Sustained performance is defined as the worst case performance that the product will be able to achieve when the product is
preconditioned as mentioned and host commands are aligned on 4KB boundaries. For models that support Lifetime Endurance
Management, write values also take into account the worst case performance throttling that may occur to ensure the product meets
specified reliability specifications.
Due to the nature of Flash memory technologies there are many factors that can result in values different than those stated in this
specification. Some discrepancies can be caused by bandwidth limitations in the host adapter, operating system, or driver limitations. It is
not the intent of this manual to cover all possible causes of performance discrepancies.
When evaluating performance of SSD devices, it is recommended to measure performance of the device in a method that resembles the
targeted application using real world data and workloads. Test time should also be adequately large to ensure that sustainable metrics and
measures are obtained.
4.3START/STOP TIME
The drive accepts the commands listed in the SAS Interface Manual less than 3 seconds after DC power has been applied.
If the drive receives a NOTIFY (ENABLE SPINUP) primitive through either port and has not received a START STOP UNIT command with
the START bit equal to 0, the drive becomes ready for normal operations within 15 seconds (excluding the error recovery procedure).
If the drive receives a START STOP UNIT command with the START bit equal to 0 before receiving a NOTIFY (ENABLE SPINUP)
primitive, the drive waits for a START STOP UNIT command with the START bit equal to 1. After receiving a START STOP UNIT command
with the START bit equal to 1, the drive waits for a NOTIFY (ENABLE SPINUP) primitive. After receiving a NOTIFY (ENABLE SPINUP)
primitive through either port, the drive becomes ready for normal operations within 15 seconds (excluding the error recovery procedure).
If the drive receives a START STOP UNIT command with the START bit and IMMED bit equal to 1 and does not receive a NOTIFY
(ENABLE SPINUP) primitive within 5 seconds, the drive fails the START STOP UNIT command.
The START STOP UNIT command may be used to command the drive to stop. Stop time is 3 seconds (maximum) from removal of DC
power. SCSI stop time is 3 seconds. There is no power control switch on the drive.
4.4CACHE CONTROL
All default cache mode parameter values (Mode Page 08h) for standard OEM versions of this drive family are given in Table 20 and 21.
4.4.1Caching write data
Write caching is a write operation by the drive that makes use of a drive buffer storage area where the data to be written to the medium is
stored while the drive performs the WRITE command.
If the number of write data logical blocks exceed the size of the segment being written into, when the end of the segment is reached, the
data is written into the beginning of the same cache segment, overwriting the data that was written there at the beginning of the operation;
however, the drive does not overwrite data that has not yet been written to the medium.
If write caching is enabled (WCE=1), then the drive may return Good status on a WRITE command after the data has been transferred into
the cache, but before the data has been written to the medium. If an error occurs while writing the data to the medium, and Good status
has already been returned, a deferred error will be generated.
Data that has not been written to the medium is protected by a back up power source which provides the ability of the data to be written to
non-volatile medium in the event of an unexpected power loss.
The SYNCHRONIZE CACHE command may be used to force the drive to write all cached write data to the medium. Upon completion of a
SYNCHRONIZE CACHE command, all data received from previous WRITE commands will have been written to the medium. Tables 19,
20 and 21 show the mode default settings for the drive.
PULSAR.2 SAS PRODUCT MANUAL, REV. C 12
5.0RELIABILITY SPECIFICATIONS
The following reliability specifications assume correct host and drive operational interface, including all interface timings, power supply
voltages, environmental requirements and drive mounting constraints.
Read Error Rates
Unrecovered DataLess than 1 LBA in 1016 bits transferred
Miscorrected DataLess than 1 LBA in 10
Interface error rate:Less than 1 error in 1012 bits transferred
Mean Time Between Failure (MTBF):2,000,000 hours
Annualized Failure Rate (AFR):0.44%
Preventive maintenance:None required
Typical Data Retention with
Power removed (at 40C)
Endurance Rating:
1. Error rate specified with automatic retries and data correction with ECC enabled and all flaws reallocated.
2. As NAND Flash devices age with use, the capability of the media to retain a programmed value begins to deteriorate.
This deterioration is affected by the number of times a particular memory cell is programmed and subsequently erased.
When a device is new, it has a powered off data retention capability of up to several years. With use the retention capability of the device is reduced. Temperature also has an effect on how long a Flash component can retain its programmed value with power removed. At high temperature the retention capabilities of the device are reduced. Data
retention is not an issue with power applied to the SSD. The SSD drive contains firmware and hardware features that
can monitor and refresh memory cells when power is applied.
3. Endurance rating is the expected amount of host data that can be written by product when subjected to a specified workload at a specified operating and storage temperature. For the specific workload to achieve this level of endurance,
please reference JEDEC Specification JESD218. TBW is defined as 1x10^12 Bytes.
The error rates stated in this manual assume the following:
• The drive is operated in accordance with this manual using DC power as defined in paragraph 6.3, "DC power requirements."
• Errors caused by host system failures are excluded from error rate computations.
• Assume random data.
• Default OEM error recovery settings are applied. This includes AWRE, ARRE, full read retries, full write retries and full retry time.
5.1.1Unrecoverable Errors
An unrecoverable data error is defined as a failure of the drive to recover data from the media. These errors occur due to read or write
problems. Unrecoverable data errors are only detected during read operations, but not caused by the read. If an unrecoverable data error
is detected, a MEDIUM ERROR (03h) in the Sense Key will be reported. Multiple unrecoverable data errors resulting from the same cause
are treated as 1 error.
5.1.2Interface errors
An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the device port connected to the
receiver. The error may be detected as a running disparity error, illegal code, loss of word sync, or CRC error.
PULSAR.2 SAS PRODUCT MANUAL, REV. C 13
5.2ENDURANCE MANAGEMENT
Customer satisfaction with Solid State Drives can be directly related to the internal algorithms which an SSD uses to manage the limited
number of Program-Erase (PE) cycles that NAND Flash can withstand. These algorithms consist of Wearleveling, Garbage Collection,
Write Amplification, Unmap, Data Retention, Lifetime Endurance Management.
5.2.1Wear Leveling
Wear Leveling is a technique used by the drive to ensure that all Flash cells are written to or exercised as evenly as possible to avoid any
hot spots where some cells are used up faster than other locations. Wear Leveling is automatically managed by the drive and requires no
user interaction. The Seagate algorithm is tuned to operate only when needed to ensure reliable product operation.
5.2.2Garbage Collection
Garbage Collection is a technique used by the drive to consolidate valid user data into a common cell range freeing up unused or obsolete
locations to be erased and used for future storage needs. Garbage Collection is automatically managed by the drive and requires no user
interaction. The Seagate algorithm is tuned to operate only when needed to ensure reliable product operation.
5.2.3Write Amplification
While Write Amplification is not an algorithm, it is a major characteristic of SSD's that must be accounted for by all the algorithms that the
SSD implements. The Write Amplification Factor of an SSD is defined as the ratio of Host/User data requested to be written to the actual
amount of data written by the SSD internal to account for the user data and the housekeeping activities such as Wear Leveling and
Garbage Collection. The Write Amplification Factor of an SSD can also be directly affected by the characteristics of the host data being
sent to the SSD to write. The best Write Amplification Factor is achieved for data that is written in sequential LBA's that are aligned on 4KB
boundaries. The worst case Write Amplification Factor typically occurs for randomly written LBA's of transfer sizes that are less than 4KB
and that originate on LBA's that are not on 4KB boundaries.
5.2.4UNMAP
A new SCSI command has been added to the SSD as part of the Thin Provisioning feature set. Use of the UNMAP command reduces the
Write Amplification Factor of the drive during housekeeping tasks such as Wear Leveling and Garbage Collection. This is accomplished
because the drive does not need to retain data which has been classified by the host as obsolete.
5.2.5Data Retention
Data Retention is another major characteristic of SSD's that must be accounted for by all the algorithms that the SSD implements. While
powered up, the Data Retention of SSD cells are monitored and rewritten if the cell levels decay to an unexpected level. Data Retention
when the drive is powered off is affected by Program and Erase (PE) cycles and the temperature of the drive when stored.
5.2.6Lifetime Endurance Management (Available on select models)
As stated in Section 5.2, an SSD has a limited number of Program and Erase (PE) cycles that are capable. In worse case applications, the
write workload could be such that the drive experiences a high Write Amplification Factor that could lead to potential wear out prior to the
drive achieving it's expected field life. Additionally, the Data Retention spec of the SSD needs to be considered to ensure the spec is met
once the drive is worn out. Seagate has implemented a Lifetime Endurance Management technique which helps OEMS and user to avoid
early wear out. By monitoring the write workload being sent to the drive, the drive can add additional response time to WRITE commands
to provide a sustainable level of performance that is capable of being sustained for the life of the drive. Most users may never see this
added response time in their applications.
5.2.7SSD Percentage Used Endurance Indicator
An application can interrogate the drive through the host to determine an estimate of the percentage of device life that has been used. To
accomplish this, issue a LOG SENSE command to log page 0x11. This allows applications to read the contents of the Percentage Used
Endurance Indicator parameter code. The Percentage Used Endurance Indicator is defined in the T10 document SBC-3 available from the
T10 committee.
PULSAR.2 SAS PRODUCT MANUAL, REV. C 14
5.3RELIABILITY AND SERVICE
Integrators can enhance the reliability of Pulsar.2 drives by ensuring that the drive receives adequate cooling. Section 6.0 provides
temperature measurements and other information that may be used to enhance the service life of the drive. Section 10.2 provides
recommended air-flow information.
5.3.1Annualized Failure Rate (AFR) and Mean Time Between Failure (MTBF)
The production drive shall achieve an AFR of 0.44% (MTBF of 2,000,000 hours) when operated in an environment that ensures the case
temperatures do not exceed the values specified in Section 6.5. Operation at case temperatures outside the specifications in Section 6.5
may increase the product AFR (decrease the MTBF). The AFR (MTBF) is a population statistic not relevant to individual units.
The AFR (MTBF) specification is based on the following assumptions for Enterprise Storage System environments:
• 8760 power-on hours per year.
• 250 average on/off cycles per year.
• Operations at nominal voltages.
• Systems will provide adequate cooling to ensure the case temperatures specified in Section 6.5 are not exceeded. Temperatures outside
the specifications in Section 6.5 will increase the product AFR and decrease the MTBF.
5.3.2Preventive maintenance
No routine scheduled preventive maintenance is required.
5.3.3Hot plugging the drive
When a drive is powered on by switching the power or hot plugged, the drive runs a self test before attempting to communicate on its’
interfaces. When the self test completes successfully, the drive initiates a Link Reset starting with OOB. An attached device should
respond to the link reset. If the link reset attempt fails, or any time the drive looses sync, the drive initiated link reset. The drive will initiate
link reset once per second but alternates between port A and B. Therefore each port will attempt a link reset once per 2 seconds assuming
both ports are out of sync.
If the self-test fails, the drive does not respond to link reset on the failing port.
Note.It is the responsibility of the systems integrator to assure that no temperature, energy, voltage hazard, or ESD potential hazard
is presented during the hot connect/disconnect operation. Discharge the static electricity from the drive carrier prior to insert
ing it into the system.
5.3.4S.M.A.R.T.
S.M.A.R.T. is an acronym for Self-Monitoring Analysis and Reporting Technology. This technology is intended to recognize conditions that
indicate imminent drive failure and is designed to provide sufficient warning of a failure to allow administrators to back up the data before
an actual failure occurs.
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Note.The drive’s firmware monitors specific attributes for degradation over time but can’t predict instantaneous drive failures.
Each monitored attribute has been selected to monitor a specific set of failure conditions in the operating performance of the drive and the
thresholds are optimized to minimize “false” and “failed” predictions.
Controlling S.M.A.R.T.
The operating mode of S.M.A.R.T. is controlled by the DEXCPT and PERF bits on the Informational Exceptions Control mode page (1Ch).
Use the DEXCPT bit to enable or disable the S.M.A.R.T. feature. Setting the DEXCPT bit disables all S.M.A.R.T. functions. When enabled,
S.M.A.R.T. collects on-line data as the drive performs normal read and write operations. When the PERF bit is set, the drive is considered
to be in “On-line Mode Only” and will not perform off-line functions.
An application can measure off-line attributes and force the drive to save the data by using the REZERO UNIT command. Forcing
S.M.A.R.T. resets the timer so that the next scheduled interrupt is in one hour.
An application can interrogate the drive through the host to determine the time remaining before the next scheduled measurement and
data logging process occurs. To accomplish this, issue a LOG SENSE command to log page 0x3E. This allows applications to control
when S.M.A.R.T. interruptions occur. Forcing S.M.A.R.T. with the REZERO UNIT command resets the timer.
PULSAR.2 SAS PRODUCT MANUAL, REV. C 15
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