Seagate ST31000526SV, ST2000VX002, ST3500411SV, ST31000525SV User Manual

Product Manual

SV35 Series™

ST2000VX002

ST31000526SV

ST31000525SV

ST3500411SV

ST3500410SV

ST3250311SV

100562053 Rev. D January 2011

Revision history

Revision Date Sheets affected or comments

Rev. A 03/06/09 Initial release. Rev. B 07/08/09 1, 5, 7, 16, 23 and 25-26. Rev. C 06/03/10 Updated DC power requirements. Rev. D 01/05/11 Added new 2TB model and updated specifications.

Publication number: 100562053, Rev. D January 2011

Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. SV35 Series, SeaTools and SeaTDD are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the property of their respective owners.

When referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer's operating system may use a different standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage. Seagate reserves the right to change, without notice, product offerings or specifications.

Contents

1.0 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.1 About the Serial ATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2.0 Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.2.1 LBA mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.3 Default logical geometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.4 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.5 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.6 Seek time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.7 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.8 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.8.1 Power consumption and DC power requirements . . . . . . . . . . . . . . . . . . . . . . . 10

2.8.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.8.3 Power-management modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.9 Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.9.1 Drive case temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.9.2 Temperature gradient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.9.3 Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.9.4 Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.9.5 Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.9.6 Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.10 Acoustics emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.11 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.12 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.13 Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.13.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.13.2 Electromagnetic compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.13.3 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.14 Environmental protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.14.1 European Union Restriction of Hazardous Substances (RoHS) Directive . . . . . 18

2.14.2 China Restriction of Hazardous Substances (RoHS) Directive . . . . . . . . . . . . 18

2.15 Corrosive environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3.0 Configuring and mounting the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.3 Serial ATA cables and connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.4 Drive mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4.0 Serial ATA (SATA) interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.1 Hot-Plug compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.2 Serial ATA device plug connector pin definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.3.1 Identify Device command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

4.3.3 S.M.A.R.T. commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

SV35 Series SATA Product Manual, Rev. D i

ii SV35 Series SATA Product Manual, Rev. D

List of Figures

Figure 1. Typical Current Profiles (5V) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Figure 2. Typical Current Profiles (12V) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Figure 3. Attaching SATA cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Figure 4. Mounting dimensions (2TB and 1TB). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Figure 5. Mounting dimensions (500GB and 250GB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

SV35 Series SATA Product Manual, Rev. D iii

Seagate Technology Support Services

For information regarding online support and services, visit http://www.seagate.com/www/en-us/about/

contact_us/

Available services include:

• Presales & Technical support

• Global Support Services telephone numbers & business hours

• Authorized Service Centers

For information regarding Warranty Support, visit

http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance

For information regarding data recovery services, visit http://www.i365.com For Seagate OEM and Distribution partner portal, visit https://direct.seagate.com/portal/system For Seagate reseller portal, visit http://spp.seagate.com

SV35 Series SATA Product Manual, Rev. D v

vi SV35 Series SATA Product Manual, Rev. D

1.0 Introduction

This manual describes the functional, mechanical and interface specifications for the following Seagate SV35 SeriesTM model drives:

ST2000VX002 ST31000526SV ST31000525SV

ST3500411SV ST3500410SV ST3250311SV

These drives provide the following key features:

• Designed with low spin-up power for optimization in surveillance applications

• Uncompromising reliability supports flexible surveillance design, with case temperatures up to 70º C

• Performance-tuned for seamless video applications

• Built-in error recovery for non-stop video streaming

• Best-in-class acoustic performance means virtually silent operation

• Higher areal density for cost-effective surveillance applications

• Enterprise-class reliability for 24x7 video surveillance applications

• Supports ATA8 streaming commands

• Enhanced caching capabilities enable superior video recording quality.

• Unique user-selectable partitioning capability

• Easy-to-use Smart Command Transport (SCT) makes management simple

• Thermal monitoring and reporting for 24x7 operations

• High instantaneous (burst) data-transfer rates.

• Perpendicular recording heads and EPRML technology, for increased areal density.

• State-of-the-art cache and on-the-fly error-correction algorithms.

• Native Command Queueing with command ordering to increase performance in demanding applications.

• Full-track multiple-sector transfer capability without local processor intervention.

• Quiet operation.

• SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.

• Support for S.M.A.R.T. drive monitoring and reporting.

• Supports latching SATA cables and connectors.

• Worldwide Name (WWN) capability uniquely identifies the drive.

SV35 Series SATA Product Manual, Rev. D 1

1.1 About the Serial ATA interface

The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include:

• Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers or other configuration options.

• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.

• Scalability to higher performance levels.

In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial ATA was designed to allow you to install a Serial ATA host adapter and Serial ATA disc drive in your current system and expect all of your existing applications to work as normal.

The Serial ATA interface connects each disc drive in a point-to-point configuration with the Serial ATA host adapter. There is no master/slave relationship with Serial ATA devices like there is with parallel ATA. If two drives are attached on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This essentially means both drives behave as if they are Device 0 (master) devices.

Note. The host adapter may, optionally, emulate a master/slave environment to host software where two

devices on separate Serial ATA ports are represented to host software as a Device 0 (master) and Device 1 (slave) accessed at the same set of host bus addresses. A host adapter that emulates a master/slave environment manages two sets of shadow registers. This is not a typical Serial ATA environment.

The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data transfers, resets, and interrupts are all emulated.

The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as the Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For additional information about how Serial ATA emulates parallel ATA, refer to the “Serial ATA International Organization: Serial ATA Revision 3.0”. The specification can be downloaded from www.sata-io.org.

2 SV35 Series SATA Product Manual, Rev. D

2.0 Drive specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the following drive model:

ST2000VX002 ST31000526SV ST31000525SV

ST3500411SV ST3500410SV ST3250311SV

2.1 Specification summary tables

The specifications listed in the following tables are for quick reference. For details on specification measurement or definition, see the appropriate section of this manual.

Table 1: Drive specifications summary for the 2TB model

Drive specification ST2000VX002

Formatted capacity (4K bytes/sector)* 2TB

Guaranteed sectors 3,907,029,168

Heads 6

Disks 3

Bytes per sector 4096 (512 bytes per sector emulated at the interface)

Default sectors per track 63

Default read/write heads 16

Default cylinders 16,383

Recording density(max) 1632kb/in

Track density (avg) 274 ktracks/in avg

Areal density (avg) 422 Gb/in

Internal data transfer rate (max) 1928 Mb/s max

Sustained data transfer rate (max) 144 MB/s

I/O data-transfer rate (max) 600 MB/s

ATA data-transfer modes supported PIO modes 0–4

Multiword DMA modes 0–2 Ultra DMA modes 0–6

Cache buffer 64MB

Height (max) 26.11mm (1.028 in)

Width (max) 101.6mm (4.0 in)

Length (max) 147.00mm (5.78 in)

Weight (typical) 635 grams (1.39 lb)

Power-on to ready (max) <17s

Track-to-track seek time <1ms typical read;

<1.2ms typical write

SV35 Series SATA Product Manual, Rev. D 3

Table 1: Drive specifications summary for the 2TB model (continued)

Drive specification ST2000VX002

Average seek, read 12ms

Average seek, write 13ms

Startup current (typical) 12V (peak) 2A

Voltage tolerance (including noise) 5V: ± 5%

Operating temperature (Drive Case) 0° to 70°C

Nonoperating temperature (Drive Case)

Temperature gradient (max) 20°C per hour max (operating)

Relative humidity 5% to 90% (operating)

Relative humidity gradient 30% per hour max

Wet bulb temperature (max) 37.7°C max (operating)

Altitude, operating –60.96 m to 3,048 m

Altitude, nonoperating (below mean sea level, max)

Operational Shock (max) 80 Gs at 2ms

Non-Operational Shock (max) 300 Gs at 2ms

Vibration, operating 5Hz-22Hz: 0.25 Gs, Limited displacement

Vibration, nonoperating 5Hz-22Hz: 2.0 Gs, Limited displacement

Drive acoustics, sound power

Idle** 2.1 bels (typical)

Seek 2.3 bels (typical)

Nonrecoverable read errors 1 per 10

Warranty To determine the warranty for a specific drive, use a web browser to

Load/ unload cycles (25°C, 50% Humidity) 300,000

Supports Hotplug operation per the Serial ATA Revision 3.0 specification

12V: ± 10%

–40° to 70°C

30°C per hour max (nonoperating)

5% to 95% (nonoperating)

40.0°C max (nonoperating)

(–200 ft. to 10,000+ ft.)

–60.96 m to 12,192 m (–200 ft. to 40,000+ ft.)

22Hz-350Hz: 0.50 Gs 350Hz-500 Hz: 0.25 Gs

22Hz-350Hz: 5.0 Gs 350Hz-500Hz: 2.0 Gs

2.3 bels (max)

2.4 bels (max)

bits read

access the following web page:

support.seagate.com/customer/warranty_validation.jsp

From this page, click on the “Verify Your Warranty” link. You will be asked to provide the drive serial number, model number (or part number) and country of purchase. The system will display the warranty information for your drive.

Yes

* One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.

* *During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.

4 SV35 Series SATA Product Manual, Rev. D

Table 2: Drive specifications summary for the 1TB models

Drive specification ST31000526SV ST31000525SV

Formatted capacity (512 bytes/sector)* 1TB 1TB

Guaranteed sectors 1,953,525,168 1,953,525,168

Heads 4 4

Disks 2 2

Bytes per sector 512 512

Default sectors per track 63 63

Default read/write heads 16 16

Default cylinders 16,383 16,383

Recording density(max) 1474 kb/in 1474 kb/in

Track density (avg) 236 ktracks/in 236 ktracks/in

Areal density (avg) 345 Gb/in

Internal data transfer rate (max) 1628 Mb/s 1628 Mb/s

Sustained data transfer rate (max) 140 MB/s 140 MB/s

I/O data-transfer rate (max) 600 MB/s 300 MB/s

ATA data-transfer modes supported PIO modes 0–4

Cache buffer 32MB 32MB

Height (max) 26.11mm (1.028 in) 26.11mm (1.028 in)

Width (max) 101.6mm (4.0 in) 101.85mm (4.010 in)

Length (max) 146.99mm (5.787 in) 146.99mm (5.787 in)

Weight (typical) 677g (1.493 lb) 677g (1.493 lb)

Power-on to ready(max) <10s <10s

Track-to-track seek time <1.0ms (typical read)

Average seek, read (typical) <12ms <12ms

Average seek, write (typical) <13ms <13ms

Startup current (typical) 12V (peak) 2.0A 2.0A

Voltage tolerance (including noise) 5V ± 5%

Operating temperature (Drive Case) 0° to 70°C 0° to 70°C

Nonoperating temperature (Drive Case)

Temperature gradient (max) 20°C per hour max (operating)

Relative humidity 5% to 90% (operating)

Relative humidity gradient (max) 30% per hour 30% per hour

Wet bulb temperature (max) 37.7°C (operating)

Altitude, operating –60.96m to 3,048m

Altitude, nonoperating (below mean sea level, max)

Operational Shock (max) 63 Gs at 2ms 63 Gs at 2ms

Non-Operational Shock (max) 300 Gs at 2ms 300 Gs at 2ms

<1.2ms (typical write)

12V ± 10%

–40° to 70°C –40° to 70°C

30°C per hour max (nonoperating)

5% to 95% (nonoperating)

40.0°C (nonoperating)

(–200 ft. to 10,000+ ft.)

–60.96 m to 12,192 m (–200 ft. to 40,000+ ft.)

Multiword DMA modes 0–2

Ultra DMA modes 0–6

345 Gb/in

<1.0ms (typical read) <1.2ms (typical write)

5V ± 5% 12V ± 10%

20°C per hour max (operating) 30°C per hour max (nonoperating)

5% to 90% (operating) 5% to 95% (nonoperating)

37.7°C (operating)

40.0°C (nonoperating)

–60.96m to 3,048m (–200 ft. to 10,000+ ft.)

–60.96 m to 12,192 m (–200 ft. to 40,000+ ft.)

SV35 Series SATA Product Manual, Rev. D 5

Table 2: Drive specifications summary for the 1TB models (continued)

Drive specification ST31000526SV ST31000525SV

Vibration, operating 5Hz-22Hz: 0.25 Gs, Limited displacement

22Hz-350Hz: 0.50 Gs 350Hz-500Hz: 0.25 Gs

Vibration, nonoperating 5Hz-22Hz: 2.0 Gs, Limited displacement

22Hz-350Hz: 5.0 Gs 350Hz-500Hz: 2.0 Gs

Drive acoustics, sound power

Idle** 2.7 bels (typical)

2.9 bels (max)

Seek 2.8 bels (typical)

3.0 bels (max)

Nonrecoverable read errors 1 per 10

bits read 1 per 10

Warranty To determine the warranty for a specific drive, use a web browser to access the following web

page: www.seagate.com/support/service/ From this page, click on the “Verify Your Warranty” link. You will be asked to provide the drive serial number, model number (or part number) and country of purchase. The system will display the warranty information for your drive.

Contact start-stop cycles 50,000 at 25°C, 50% rel. humidity 50,000 at 25°C, 50% rel. humidity

Supports Hotplug operation per the

Yes Yes

Serial ATA Revision 3.0 specification

* One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.

* *During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.

Table 3: Drive specifications summary for 500GB and 250GB models

Drive specification ST3500411SV ST3500410SV ST3250311SV

Formatted capacity (512 bytes/sector)*

Guaranteed sectors 976,773,168 976,773,168 488,397,168

Heads 2 2

Disks 1 1

Bytes per sector 512 512 512

Default sectors per track 63 63 63

Default read/write heads 16 16 16

Default cylinders 16,383 16,383 16,383

Recording density (max) 1474 kb/in 1474 kb/in 1474 kb/in

Track density (avg) 236 ktracks/in 236 ktracks/in 236 ktracks/in

Areal density (avg) 345 Gbits/in

Internal data transfer rate (max)

Sustained data transfer rate (max)

I/O data-transfer rate (max) 600 MB/s 300 MB/s 300 MB/s

ATA data-transfer modes supported

500GB 500GB 250GB

345 Gbits/in

1628 Mbits/s 1628 Mbits/s 1628 Mbits/s

140 MB/s 140 MB/s 140 MB/s

PIO modes 0–4

Multiword DMA modes 0–2

Ultra DMA modes 0–6

5Hz-22 Hz: 0.25 Gs, Limited displacement 22Hz-350 Hz: 0.50 Gs 350Hz-500Hz: 0.25 Gs

5Hz-22Hz: 2.0 Gs, Limited displacement 22Hz-350Hz: 5.0 Gs 350Hz-500Hz: 2.0 Gs

2.7 bels (typical)

2.9 bels (max)

2.8 bels (typical)

3.0 bels (max)

bits read

345 Gbits/in

Cache buffer 16MB 16MB 8MB

Height (max) 19.98mm (0.787 in) 19.98mm (0.787 in) 20.20mm (0.794 in)

Width (max) 101.6mm (4.0 in) 101.85mm (4.010 in) 101.85mm (4.010 in)

Length (max) 146.99 mm (5.787 in) 146.99 mm (5.787 in) 146.99mm (5.787 in)

Weight (typical) 544 grams (1.199 lb.) 544 grams (1.199 lb) 380 grams (0.838 lb)

Power-on to ready (max) <10s <10s <8s

6 SV35 Series SATA Product Manual, Rev. D

+ 32 hidden pages