Seagate ST2000NM004B, ST6000NM004B, ST2000NM014B, ST8000NM023B, ST10000NM023B Product Manual (2022, Rev.F)

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7E10 SATA Product Manual

5xxE/4096*

Standard models

ST10000NM017B

ST8000NM017B ST6000NM019B ST4000NM024B ST2000NM017B

5xxE/4096* SED models

ST10000NM019B

ST8000NM019B ST6000NM021B ST4000NM026B ST2000NM019B

5xxE/4096*

ISE models

ST10000NM023B

ST8000NM023B ST6000NM025B ST4000NM030B

5xxE/4096*

FIPS models

ST10000NM021B

ST8000NM021B ST6000NM023B ST4000NM028B

5xxE/4096*

Non-Mirrored models

ST10000NM025B

ST8000NM025B ST6000NM027B

4KN

Standard models

ST10000NM002B

ST8000NM002B ST6000NM004B ST4000NM004B ST2000NM004B

4KN

SED models

ST10000NM006B

ST8000NM006B ST6000NM008B ST4000NM010B ST2000NM010B

4KN

ISE models

ST10000NM014B

ST8000NM014B ST6000NM016B ST4000NM022B ST2000NM014B

* Default configuration is 512E for 512E / 4KN drives.

See

Section 2.2.1 to Fast Format to 4KN in seconds

200440800, Rev. F

April 2022

Document Revision History

Revision Date Pages affected and Description of changes

Rev. A 04/30/2021 Initial release..

Rev. B 08/03/2021 fc & 5: Revised model name to Non-Mirrored

Rev. C 09/17/2021

Rev. D 09/21/2021 30: Revised FIPS 140-2 to 140-3

Rev. E 10/25/2021

Rev. F 04/11/2022 7 & 11: Revised UOM for Sustained Data Transfer Rates

7 & 25: Updated 6TB weight to 716g 31: Updated Table 11 Serial ATA connector pin definitions Pin 3 Definition

12-15: Corrected AC (Peak DC) to AC (Peak AC) in DC power tables 12-15: Relabeled Maximum Start Current to Maximum Starting Current in DC power tables

Publication number: 200440800, Rev. F April 2022 Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. Exos 7E10, PowerChoice and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. The FIPS logo is a cer-

tification mark of NIST, which does not imply product endorsement by NIST, the U.S., or Canadian governments. All other trademarks or registered trademarks are the property of their respective owners.

No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC. Call 877-PUB-TEK1 (877-782-8351) to request permission. When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage.

Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating environment and other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for more information, visit www.bis.doc.gov), and controlled for import and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.

Contents

Seagate® Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.0 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1 About the Serial ATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.0 Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.2.1 Fast Format - logical sector size conversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.2.2 LBA mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.3 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.4 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.5 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.5.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.5.2 Typical current profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.5.3 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.5.4 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.5.5 Extended Power Conditions - PowerChoice™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.6 Environmental limits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.6.1 Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.6.2 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.6.3 Shock and Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.7 Acoustics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.8 Test for Prominent Discrete Tones (PDTs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.9 Electromagnetic immunity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.10 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.10.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF) . . . . . . . . . . . . . 22

2.11 HDD and SSD Regulatory Compliance and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.11.1 Regulatory models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.12 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.13 Reference documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2.14 Product warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 2

Contents

3.0 Configuring and mounting the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3.3 Serial ATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

3.4.1 Mechanical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.0 About self-encrypting drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.1 Data encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.2 Controlled access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.2.1 Admin SP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.2.2 Locking SP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.2.3 Default password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.3 Random number generator (RNG) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

4.4 Drive locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

4.5 Data bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

4.6 Cryptographic erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

4.7 Authenticated firmware download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

4.8 Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4.9 Supported commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4.10 RevertSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4.11 ATA Security Erase Unit Command on SED SATA drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4.12 Sanitize Device - CRYPTO SCRAMBLE EXT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

5.0 About FIPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

6.0 Serial ATA (SATA) interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

6.1 Hot-Plug compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

6.2 Serial ATA device plug connector pin definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

6.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

6.3.1 Identify Device command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

6.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

6.3.3 S.M.A.R.T. commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 3

Seagate® Technology Support Services

For Seagate Product Support, visit: www.seagate.com/support

For Seagate Compliance, Safety, and Disposal, visit: www.seagate.com/support

For Firmware Download and Tools Download for Secure Erase, visit: www.seagate.com/support/downloads/

For information regarding online support and services, visit: www.seagate.com/contacts/

For information regarding Warranty Support, visit: www.seagate.com/support/warranty-and-replacements/

For information regarding data recovery services, visit: www.seagate.com/services-software/recover/resources/

For Seagate OEM and Distribution partner and Seagate reseller portal, visit: www.seagate.com/partners

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 4

1.0 Introduction

This manual describes the functional, mechanical and interface specifications for the following: Seagate® Exos™ 7E10 Serial ATA model drives:

512e/4kn models

Standard SED ISE FIPS Non-Mirrored

ST10000NM017B ST10000NM019B ST10000NM023B ST10000NM021B ST10000NM025B

ST8000NM017B ST8000NM019B ST8000NM023B ST8000NM021B ST8000NM025B

ST6000NM019B ST6000NM021B ST6000NM025B ST6000NM023B ST6000NM027B

ST4000NM024B ST4000NM026B ST4000NM030B ST4000NM028B

ST2000NM017B ST2000NM019B

4KN models

Standard SED ISE

ST10000NM002B ST10000NM006B ST10000NM014B

ST8000NM002B ST8000NM006B ST8000NM014B

ST6000NM004B ST6000NM008B ST6000NM016B

ST4000NM004B ST4000NM010B ST4000NM022B

ST2000NM004B ST2000NM010B ST2000NM014B

These drives provide the following key features:

• 7200 RPM spindle speed.

• Full-track multiple-sector transfer capability without local processor intervention.

• High instantaneous (burst) data-transfer rates (up to 600MB per second).

• Native Command Queuing with command ordering to increase performance in demanding applications.

• Perpendicular recording technology provides the drives with increased areal density.

• PowerChoice™ for selectable power savings

• SeaTools™ diagnostic software performs a drive self-test that eliminates unnecessary drive returns.

• State-of-the-art cache and on-the-fly error-correction algorithms.

• Support for S.M.A.R.T. drive monitoring and reporting.

• Supports latching SATA cables and connectors.

• Tarnish-resistant components to help protect drive from environmental elements, increasing field reliability.

• Worldwide Name (WWN) capability uniquely identifies the drive.

Note

Seagate recommends validating the configuration with the selected HBA/ RAID controller manufacturer to ensure use of full capacity is supported.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 5

1.1 About the Serial ATA interface

The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include:

• Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers or other configuration options.

• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.

• Scalability to higher performance levels.

In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial ATA was designed to allow users to install a Serial ATA host adapter and Serial ATA disk drive in the current system and expect all of the existing applications to work as normal.

The Serial ATA interface connects each disk drive in a point-to-point configuration with the Serial ATA host adapter. There is no master/slave relationship with Serial ATA devices like there is with parallel ATA. If two drives are attached on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This essentially means both drives behave as if they are Device 0 (master) devices.

The host adapter may, optionally, emulate a master/slave environment to host software where two

Note

The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data transfers, resets, and interrupts are all emulated.

devices on separate Serial ATA ports are represented to host software as a Device 0 (master) and Device 1 (slave) accessed at the same set of host bus addresses. A host adapter that emulates a master/ slave environment manages two sets of shadow registers. This is not a typical Serial ATA environment.

The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as the Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For additional information about how Serial ATA emulates parallel ATA, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification. The specification can be downloaded from www.serialata.or

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 6

2.0 Drive specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the Exos 7E10 Serial ATA drive models.

2.1 Specification summary tables

The specifications listed in the following tables are for quick reference. For details on specification measurement or definition, see the appropriate section of this manual.

Table 1 Drive specifications summary

ST10000NM002B ST10000NM006B ST10000NM014B

Drive specification

Formatted (512 bytes/sector)

Guaranteed sectors

Heads

Discs

Bytes per logical sector

Bytes per physical sector

Recording density, KBPI (Kb/in max)

Track density, KTPI (ktracks/in, 0 skew)

Areal density, (Gb/in2, @ 0 skew mid-disk)

Spindle speed (RPM)

Internal data transfer rate (Mb/s max)

Sustained data transfer rate OD Up to

I/O data-transfer rate (MB/s max)

ATA data-transfer modes supported

Cache buffer

Weight: (maximum)

Average latency

Power-on to ready (sec) (typ/max)

Standby to ready (sec) (typ/max)

Startup current (typical) 12V (peak)

Voltage tolerance (including noise)

Operating drive temperature

Non-Operating temperature –40° to 70°C (Ambient Temperature, see sections 2.6.1 and 2.10)

Temperature gradient (°C per hour max)

Relative humidity

ST10000NM017B ST10000NM019B ST10000NM021B ST10000NM023B ST10000NM025B

10TB 8TB 6TB 4TB 2TB

10 8 6 4 3

5 4 3 2

251MiB/s

(263MB/s)

720g (1.59 lb) 716g (1.58 lb) 620g (1.37 lb)

ST8000NM002B ST8000NM006B ST8000NM014B ST8000NM017B ST8000NM019B ST8000NM021B ST8000NM023B ST8000NM025B

243MiB/s

(255 MB/s)

Multiword DMA modes 0–2

5° to 60°C (Drive Reported Temperature)

5% to 95% (nonoperating)

ST6000NM004B ST6000NM008B ST6000NM016B ST6000NM019B ST6000NM021B ST6000NM023B ST6000NM025B ST6000NM027B

(see Section 2.2)

512

4096

2499

487

1215

7200

2169

229MiB/s

(250 MB/s)

600

PIO modes 0–4

Ultra DMA modes 0–6

256MB (262,144KB)

4.16ms

23/30

2.5A

5V ±5%

12V ±10%

20°C (operating)

20°C (nonoperating)

5% to 95% (operating)

ST4000NM004B ST4000NM010B ST4000NM022B ST4000NM024B ST4000NM028B ST4000NM030B

ST2000NM004B ST2000NM010B ST2000NM014B ST2000NM017B ST2000NM019B

216MiB/s

(226 MB/s)

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 7

Drive specification

ST10000NM002B ST10000NM006B ST10000NM014B ST10000NM017B ST10000NM019B ST10000NM021B ST10000NM023B ST10000NM025B

ST8000NM002B ST8000NM006B ST8000NM014B ST8000NM017B ST8000NM019B ST8000NM021B ST8000NM023B ST8000NM025B

ST6000NM004B ST6000NM008B ST6000NM016B ST6000NM019B ST6000NM021B ST6000NM023B ST6000NM025B ST6000NM027B

ST4000NM004B ST4000NM010B ST4000NM022B ST4000NM024B ST4000NM028B ST4000NM030B

ST2000NM004B ST2000NM010B ST2000NM014B ST2000NM017B ST2000NM019B

Relative humidity gradient 20% per hour max

Altitude, operating

Altitude, nonoperating (below mean sea level, max)

Operational Shock (max at 2 ms - typical)

Non-Operational Shock (max at 2 ms - typical)

–304.8 m to 3,048 m

(–1000 ft to 10,000+ ft)

–304.8 m to 12,192 m

(–1000 ft to 40,000+ ft)

Read 70 Gs / Write 40 Gs

300 Gs

Linear Random Operating Vibration 5–500 Hz: 0.70 Grms

Random Rotary Operating Vibration 20–1500Hz: 12.5 rads/s²

Linear Random Non-Operating Vibration

2–500 Hz: 2.27 Grms ref

Drive acoustics, sound power (bels)

2.8 (typical)

Idle

During periods of drive idle, some offline activity may occur according to the

3.0 (max)

SMART specification, which may increase acoustic and power to operational levels.

Performance seek

Nonrecoverable read errors 1 sector per 10

Annualized Failure Rate (AFR)

3.2 (typical)

3.4 (max)

bits read

0.44% based on 8760 POH

Maximum rate of <550TB/year

Maximum Rated Workload

Workloads exceeding the annualized rate may degrade the drive MTBF and impact product reliability. The Annualized Workload Rate is in units of TB per year, or TB per 8760 power on hours. Workload Rate = TB transferred * (8760 / recorded power on hours).

To determine the warranty for a specific drive, use a web browser to access the following web page:

www.seagate.com/support/warranty-and-replacements/.

Warranty

From this page, click on the “Is my Drive under Warranty” link. The following are required to be provided: the drive serial number, model number (or part number) and country of purchase.The system will display the warranty information for the drive.

Load-unload cycles (command controlled)

Supports Hotplug operation per Serial ATA Revision 3.3 specification

One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.

* See Section 2.10, "Reliability" for rated MTBF device operating condition requirements.

** See Section 2.4, "Start/stop times" for additional information.

600,000

Yes

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 8

2.2Formatted capacity

ST models

ST10000NM002B, ST10000NM006B, ST10000NM014B, ST10000NM017B, ST10000NM019B, ST10000NM021B, ST10000NM023B, ST10000NM025B

ST8000NM002B, ST8000NM006B, ST8000NM014B, ST8000NM017B, ST8000NM019B, ST8000NM021B, ST8000NM023B, ST8000NM025B

ST6000NM004B, ST6000NM008B, ST6000NM016B, ST6000NM019B, ST6000NM021B, ST6000NM023B, ST6000NM025B, ST6000NM027B

ST4000NM004B, ST4000NM010B, ST4000NM022B, ST4000NM024B, ST4000NM028B, ST4000NM030B

ST2000NM004B, ST2000NM010B, ST2000NM014B, ST2000NM017B, ST2000NM019B

* One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.

Formatted

capacity*

10TB 19,532,873,728

8TB 15,628,053,168 1,953,506,646

6TB 11,721,045,168 1,465,130,646

4TB 7,814,037,168 976,754,646

2TB 3,907,029,168 488,378,646

Guaranteed

sectors

Bytes per

logical sector

512

Guaranteed

sectors

2,441,609,216

Bytes per

logical sector

4096 (see Section 2.2.1)

Note. LBA Counts for drive capacities greater than 8TB are calculated based upon the

SFF-8447 standard publication. ftp://ftp.seagate.com/sff/SFF-8447.PDF

2.2.1 Fast Format - logical sector size conversion

n Drive supports either 512E or 4KN logical sector size formats n SET SECTOR CONFIGURATION EXT (B2h) command (ACS-4 Standard) quickly converts between 512 and 4096 byte logical sector

size formats n The selected sector size change occurs immediately upon command completion n Default shipping format is 512E

Table 2 SET SECTOR CONFIGURATION EXT command inputs

Field Description

FEATURE COMMAND CHECK field

COUNT Bit Description

15 : 3 Reserved

2:0 SECTOR CONFIGURATION DESCRIPTOR INDEX field

LBA Reserved

DEVICE Bit Description

7 Obsolete

6 N/A

5 Obsolete

4 Transport Dependent

3:0 Reserved

COMMAND 7:0 B2h

n COMMAND CHECK field value is taken from the DESCRIPTOR CHECK field in the descriptor specified by the SECTOR

CONFIGURATION DESCRIPTOR INDEX field n SECTOR CONFIGURATION DESCRIPTOR INDEX field specifies the Sector Configuration descriptor in the Set Sector

Configuration log page

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 9

Sector Configuration log (Log Address 2Fh)

The Sector Configuration log contains Sector Configuration descriptors. The Sector Configuration descriptors describe sector configurations. The sector configuration is specified using the SET SECTOR CONFIGURATION EXT command.

Table 3 Sector Configuration descriptors page format (log page 00h)

Offset Typ e Description

0...15 Bytes Sector Configuration descriptor 0

16...31 Bytes Sector Configuration descriptor 1

... ... ...

112...127 Bytes Sector Configuration descriptor 7

128...511 Bytes Reserved

Table 4 Sector Configuration descriptors format

Offset Typ e Description

0 Byte Sector Configuration descriptor flags

Bit Description

7 DESCRIPTOR VALID bit

6:0 Reserved

1 Byte LOGICAL TO PHYSICAL SECTOR RELATIONSHIP SETTING field

2...3 Word DESCRIPTOR CHECK field

4...7 DWord LOGICAL SECTOR SIZE SETTING field

8...15 Bytes Reserved

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 10

2.2.2 LBA mode

When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of guaranteed sectors as defined above.

See Section 6.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit addressing support of drives with capacities over 137GB.

2.3 Recording and interface technology

Interface Serial ATA (SATA)

Recording method Perpendicular

Recording density, KBPI (Kb/in max) 2499

Track density, KTPI (ktracks/in, 0 Skew) 487

Areal density (Gb/in2, @ 0 skew mid-disk) 1215

Spindle speed (RPM) (± 0.2%) 7200

Internal data transfer rate (Mb/s max) 2169

Sustained data transfer rate OD Up to (10TB models) 251 MiB/s max (263 MB/s max)

Sustained data transfer rate OD Up to (8TB models) 243 MiB/s max (255 MB/s max)

Sustained data transfer rate OD Up to (6TB & 4TB models) 229 MiB/s max (250 MB/s max)

Sustained data transfer rate OD Up to (2TB models) 216 MiB/s max (226 MB/s max)

I/O data-transfer rate (MB/s max) 600 (Ultra DMA mode 5)

2.4 Start/stop times

Power-on to ready time is based on typical operating conditions, default full current spin-up profile, and clean shutdown prior to measurement. To ensure a clean shutdown a Flush Cache, Standby, or Standby Immediate command must be completed before removal of interface power.

Power-on to Ready (sec) (typ/max) 23/30

Standby to Ready (sec) (typ/max) 23/30

Ready to spindle stop (sec) (max) 20

An unexpected power loss event, spin up at cold or hot temperature extremes may cause the drive to exceed the typical and max time to ready by 5 to 20 seconds. Extended time to ready is dependent on cache state and environmental conditions prior to the unexpected power loss and during the subsequent power on.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 11

2.5 Power specifications

The drive receives DC power (+5V or +12V) through a native SATA power connector. See Figure 2 on page 24.

2.5.1 Power consumption

Power requirements for the drives are listed in Table 5. Typical power measurements are based on an average of drives tested, under nominal conditions, using 5.0V and 12.0V input voltage at 35°C ambient temperature.

Table 5 DC power requirements (10TB)

6.0Gb mode

Voltage +5V +12V Watts

Regulation ± 5% Total Avg Idle Current * 0.342 0.509 7.82

Advanced Idle Current *

Idle_A 0.351 0.508 7.85 Idle_B 0.207 0.424 6.12 Idle_C 0.206 0.221 3.68 Standby 0.158 0.004 0.83

Maximum Starting Current

DC (peak DC) 0.893 2.214 AC (Peak AC) 0.936 2.52

Operating current (random read 4K16Q)

Typical DC 0.374 0.827 11.79

Maximum DC 0.374 0.827 11.79 Maximum DC (Peak) 1.054 2.015

Operating current (random write 4K16Q)

Typical DC 0.428 0.574 9.03 Maximum DC 0.428 0.574 9.03 Maximum DC (Peak) 0.985 2.117

Operating current (sequential read 64K16Q)

Typical DC 0.881 0.56 11.13 Maximum DC 0.881 0.56 11.13 Maximum DC (Peak) 1.073 0.739

Operating current (sequential write 64K16Q)

Typical DC 0.854 0.561 11.00 Maximum DC 0.854 0.561 11.00 Maximum DC (Peak) 1.024 0.733

Power Governor Operating current (random read 4K16Q)

Typical DC 0.382 0.704 10.36

Maximum DC 0.382 0.704 10.36 Maximum DC (Peak) 1.045 1.973

Power Governor Operating current (random write 4K16Q)

Typical DC 0.438 0.528 8.53 Maximum DC 0.438 0.528 8.53 Maximum DC (Peak) 1.008 1.964

Power Governor Operating current (sequential read 64K16Q)

Typical DC 0.882 0.559 11.11 Maximum DC 0.882 0.559 11.11 Maximum DC (Peak) 1.077 0.739

Power Governor Operating current (sequential write 64K16Q)

Typical DC 0.856 0.559 10.99 Maximum DC 0.856 0.559 10.99 Maximum DC (Peak) 1.032 0.724

* During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic

and power to operational levels.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 12

Table 6 DC power requirements (8TB)

6.0Gb mode

Voltage +5V +12V Watts

Regulation ± 5% Total Avg Idle Current * 0.348 0.425 6.84

Advanced Idle Current *

Idle_A 0.365 0.431 6.99 Idle_B 0.21 0.424 6.12 Idle_C 0.21 0.195 3.39 Standby 0.163 0.005 0.87

Maximum Starting Current

DC (peak DC) 0.88 2.215 AC (Peak AC) 0.96 2.54

Operating current (random read 4K16Q)

Typical DC 0.384 0.742 10.82

Maximum DC 0.384 0.742 10.82 Maximum DC (Peak) 1.009 1.863

Operating current (random write 4K16Q)

Typical DC 0.426 0.501 8.14 Maximum DC 0.426 0.501 8.14 Maximum DC (Peak) 0.96 1.977

Operating current (sequential read 64K16Q)

Typical DC 0.873 0.479 10.11 Maximum DC 0.873 0.479 10.11 Maximum DC (Peak) 1.081 0.655

Operating current (sequential write 64K16Q)

Typical DC 0.809 0.481 9.81 Maximum DC 0.809 0.481 9.81 Maximum DC (Peak) 0.949 0.652

Power Governor Operating current (random read 4K16Q)

Typical DC 0.389 0.687 10.19

Maximum DC 0.389 0.687 10.19 Maximum DC (Peak) 1.026 1.827

Power Governor Operating current (random write 4K16Q)

Typical DC 0.436 0.456 7.65 Maximum DC 0.436 0.456 7.65 Maximum DC (Peak) 0.844 1.752

Power Governor Operating current (sequential read 64K16Q)

Typical DC 0.872 0.478 10.09 Maximum DC 0.872 0.478 10.09 Maximum DC (Peak) 1.082 0.659

Power Governor Operating current (sequential write 64K16Q)

Typical DC 0.811 0.476 9.77 Maximum DC 0.811 0.476 9.77 Maximum DC (Peak) 0.94 0.653

* During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic

and power to operational levels.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 13

Table 7 DC power requirements (6TB)

6.0Gb mode

Voltage +5V +12V Watts

Regulation ± 5% Total Avg Idle Current * 0.317 0.356 5.86

Advanced Idle Current *

Idle_A 0.338 0.354 5.94 Idle_B 0.188 0.296 4.49 Idle_C 0.187 0.073 1.81 Standby 0.153 0.003 0.80

Maximum Starting Current

DC (peak DC) 0.827 2.225 AC (Peak AC) 0.912 2.52

Operating current (random read 4K16Q)

Typical DC 0.36 0.725 10.49

Maximum DC 0.36 0.725 10.49 Maximum DC (Peak) 0.986 1.853

Operating current (random write 4K16Q)

Typical DC 0.39 0.433 7.15 Maximum DC 0.39 0.433 7.15 Maximum DC (Peak) 0.927 2.013

Operating current (sequential read 64K16Q)

Typical DC 0.819 0.403 8.94 Maximum DC 0.819 0.403 8.94 Maximum DC (Peak) 1.01 0.546

Operating current (sequential write 64K16Q)

Typical DC 0.782 0.406 8.78 Maximum DC 0.782 0.406 8.78 Maximum DC (Peak) 0.898 0.535

Power Governor Operating current (random read 4K16Q)

Typical DC 0.361 0.611 9.14

Maximum DC 0.361 0.611 9.14 Maximum DC (Peak) 0.98 1.814

Power Governor Operating current (random write 4K16Q)

Typical DC 0.397 0.372 6.45 Maximum DC 0.397 0.372 6.45 Maximum DC (Peak) 0.90 1.728

Power Governor Operating current (sequential read 64K16Q)

Typical DC 0.818 0.401 8.91 Maximum DC 0.818 0.401 8.91 Maximum DC (Peak) 1.013 0.54

Power Governor Operating current (sequential write 64K16Q)

Typical DC 0.783 0.40 8.71 Maximum DC 0.783 0.40 8.71 Maximum DC (Peak) 0.904 0.523

* During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic

and power to operational levels.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 14

Table 8 DC power requirements (4TB & 2TB)

6.0Gb mode

Vol tage +5V +12V Watts

Regulation ± 5% Tot a l Avg Idle Current * 0.334 0.284 5.07

Advanced Idle Current *

Idle_A 0.342 0.284 5.12 Idle_B 0.194 0.239 3.84 Idle_C 0.194 0.064 1.74 Standby 0.158 0.005 0.85

Maximum Starting Current

DC (peak DC) 0.822 2.182 AC (Peak AC) 0.92 2.48

Operating current (random read 4K16Q)

Typical DC 0.368 0.62 9.28

Maximum DC 0.368 0.62 9.28 Maximum DC (Peak) 0.991 1.736

Operating current (random write 4K16Q)

Typical DC 0.398 0.335 6.00 Maximum DC 0.398 0.335 6.00 Maximum DC (Peak) 0.841 1.891

Operating current (sequential read 64K16Q)

Typical DC 0.832 0.322 8.03 Maximum DC 0.832 0.322 8.03 Maximum DC (Peak) 1.007 0.46

Operating current (sequential write 64K16Q)

Typical DC 0.781 0.321 7.76 Maximum DC 0.781 0.321 7.76 Maximum DC (Peak) 0.898 0.535

Power Governor Operating current (random read 4K16Q)

Typical DC 0.366 0.524 8.13

Maximum DC 0.366 0.524 8.13 Maximum DC (Peak) 0.987 1.719

Power Governor Operating current (random write 4K16Q)

Typical DC 0.405 0.296 5.57 Maximum DC 0.405 0.296 5.57 Maximum DC (Peak) 0.893 1.61

Power Governor Operating current (sequential read 64K16Q)

Typical DC 0.83 0.326 8.06 Maximum DC 0.83 0.326 8.06 Maximum DC (Peak) 1.002 0.457

Power Governor Operating current (sequential write 64K16Q)

Typical DC 0.782 0.322 7.78 Maximum DC 0.782 0.322 7.78 Maximum DC (Peak) 0.895 0.436

* During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 15

2.5.2 Typical current profiles

Figure 1. 10TB Typical startup and operation current profile

2.5.3 Conducted noise

Input noise ripple is measured at the host system power supply across an equivalent 80-ohm resistive load on the +12 V line or an equivalent 15-ohm resistive load on the +5V line.

• Using 12V power, the drive is expected to operate with a maximum of 120mV peak-to-peak sine-wave injected noise at up to 10MHz.

• Using 5V power, the drive is expected to operate with a maximum of 100mV peak-to-peak sine-wave injected noise at up to 10MHz.

Note

Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write current.

2.5.4 Voltage tolerance

Voltage tolerance (including noise):

5V ±5%12V ± 10%

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 16

2.5.5 Extended Power Conditions - PowerChoice™

Utilizing the load/unload architecture a programmable power management interface is provided to tailor systems for reduced power consumption and performance requirements.

The table below lists the supported power conditions available in PowerChoice. Power conditions are ordered from highest power consumption (and shortest recovery time) to lowest power consumption (and longest recovery time) as follows: Idle_a power >= Idle_b power >= Idle_c power >= Standby_z power. The further users go down in the table, the more power savings is actualized. For example, Idle_b results in greater power savings than the Idle_a power condition. Standby results in the greatest power savings.

Power Condition Name Power Condition ID Description

Idle_a 81

Idle_b 82

Idle_c 83

Standby_z 00

Reduced electronics

Heads unloaded. Disks spinning at full RPM

Heads unloaded. Disks spinning at reduced RPM

Heads unloaded. Motor stopped (disks not spinning)

Each power condition has a set of current, saved and default settings. Default settings are not modifiable. Default and saved settings persist across power-on resets. The current settings do not persist across power-on resets. At the time of manufacture, the default, saved and current settings are in the Power Conditions log match.

PowerChoice is invoked using one of two methods

• Automatic power transitions which are triggered by expiration of individual power condition timers. These timer values may be customized and enabled using the Extended Power Conditions (EPC) feature set using the standardized Set Features command interface.

• Immediate host commanded power transitions may be initiated using an EPC Set Features "Go to Power Condition" subcommand to enter any supported power condition. Legacy power commands Standby Immediate and Idle Immediate also provide a method to directly transition the drive into supported power conditions.

PowerChoice exits power saving states under the following conditions

• Any command which requires the drive to enter the PM0: Active state (media access)

•Power on reset

PowerChoice provides the following reporting methods for tracking purposes

Check Power Mode Command

• Reports the current power state of the drive

Identify Device Command

• EPC Feature set supported flag

• EPC Feature enabled flag is set if at least one Idle power condition timer is enabled

Power Condition Log reports the following for each power condition

• Nominal recovery time from the power condition to active

• If the power condition is Supported, Changeable, and Savable

• Default enabled state, and timer value

• Saved enabled state, and timer value

• Current enabled state, and timer value

S.M.A.R.T. Read Data Reports

• Attribute 192 - Emergency Retract Count

• Attribute 193 - Load/Unload Cycle Count

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 17

PowerChoice Manufacture Default Power Condition Timer Values

Default power condition timer values have been established to assure product reliability and data integrity. A minimum timer value threshold of two minutes ensures the appropriate amount of background drive maintenance activities occur. Attempting to set a timer values less than the specified minimum timer value threshold will result in an aborted EPC "Set Power Condition Timer" subcommand.

Power Condition Name Manufacturer Default Timer Values

Idle_a 100 msec

Idle_b 2 min

Idle_c 4 min

Standby_z 15 min

Setting power condition timer values less than the manufacturer specified defaults or issuing the EPC "Go to Power Condition" subcommand at a rate exceeding the default timers may limit this products reliability and data integrity.

PowerChoice Supported Extended Power Condition Feature Subcommands

EPC Subcommand Description

Restore Power Condition Settings

Go to Power Condition

Set Power Condition Timer

Set Power Condition State

Enable EPC Feature Set

Disable EPC Feature Set

PowerChoice Supported Extended Power Condition Identifiers

Power Condition Identifiers Power Condition Name

01 - 80

84 - FE

Standby_z

Reserved

Idle_a

Idle_b

Idle_c

Reserved

All EPC Power Conditions

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 18

2.6 Environmental limits

Temperature and humidity values experienced by the drive must be such that condensation does not occur on any drive part. Altitude and atmospheric pressure specifications are referenced to a standard day at 58.7°F (14.8°C).

NOTE To maintain optimal performance drives should be run at nominal drive temperatures and

humidity.

See Section 2.10, "Reliability." for rated MTBF device operating condition requirements.

2.6.1 Temperature

a. Operating

41°F to 140°F (5°C to 60°C) temperature range with a maximum temperature gradient of 36°F (20°C) per hour as reported by the drive.

The maximum allowable drive reported temperature is 140°F (60°C).

Air flow may be required to achieve consistent nominal drive temperature values (see Section 3.4). To confirm that the required cooling is provided for the electronics and HDA, place the drive in its final mechanical configuration, and perform random write/read operations. After the temperatures stabilize, monitor the current drive temperature using the SMART temperature attribute 194 or Device Statistics log 04h page 5.

b. Non-operating

–40° to 158°F (–40° to 70°C) package ambient with a maximum gradient of 36°F (20°C) per hour. This specification assumes that the drive is packaged in the shipping container designed by Seagate for use with drive.

2.6.2 Humidity

The values below assume that no condensation on the drive occurs. Maximum wet bulb temperature is 84.2°F (29°C).

2.6.2.1 Relative humidity

Operating: 5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour.

Nonoperating: 5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour.

2.6.2.2 Effective Altitude (sea level)

Operating: –304.8 m to 3048 m (–1000 ft. to 10,000+ ft.)

Nonoperating: –304.8 m to 12,192 m (–1000 ft. to 40,000+ ft.)

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 19

2.6.3 Shock and Vibration

Shock and vibration measurements specified in this document are made directly on the drive itself and applied in the X, Y, and Z axis at the drive mounting point locations.

2.6.3.1 Shock

a. Operating

The drive will operate without error while subjected to intermittent shock pulses not exceeding 70 Gs (read) and 40 Gs (write) at a maximum duration of 2ms.

b. Non-operating

The drive will operate without non-recoverable errors after being subjected to shock pulses not exceeding 300g at a maximum duration of 2ms.

2.6.3.2 Vibration

a. Linear Random Operating Vibration

The drive will operate without non-recoverable errors while being subjected to the random power spectral density noise specified below.

b. Random Rotary Operating Vibration

The drive will exhibit greater than 90% throughput for sequential and random write operations while subjected to the shaped random power spectral density noise specified below.

c. Linear Random Non-Operating Vibration

The drive will not incur physical damage or have non-recoverable errors after being subjected to the power spectral density noise specified below.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 20

2.7 Acoustics

Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All measurements are consistent with ISO document 7779. Sound power measurements are taken under essentially free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward.

For seek mode tests, the drive is placed in seek mode only.

Note

)

Table 9 Fluid Dynamic Bearing (FDB) motor acoustics

The number of seeks per second is defined by the following equation:

(Number of seeks per second = 0.4 / (average latency + average access time

Idle* Performance seek

All models 2.8 bels (typ)

3.0 bels (max)

* During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.

3.2 bels (typ)

3.4 bels (max)

2.8 Test for Prominent Discrete Tones (PDTs)

Seagate follows the ECMA-74 standards for measurement and identification of PDTs. An exception to this process is the use of the absolute threshold of hearing. Seagate uses this threshold curve (originated in ISO 389-7) to discern tone audibility and to compensate for the inaudible components of sound prior to computation of tone ratios according to Annex D of the ECMA-74 standards.

2.9 Electromagnetic immunity

When properly installed in a representative host system, the drive operates without errors or degradation in performance when subjected to the radio frequency (RF) environments defined in the following table:

Table 10 Radio frequency environments

Test Description Performance level Reference standard

Electrostatic discharge Contact, HCP, VCP: ± 4 kV; Air: ± 8 kV B EN 61000-4-2: 95

Radiated RF immunity

Electrical fast transient ± 1 kV on AC mains, ± 0.5 kV on external I/O B EN 61000-4-4: 95

Surge immunity ± 1 kV differential, ± 2 kV common, AC mains B EN 61000-4-5: 95

80 to 1000 MHz, 3 V/m, 80% AM with 1 kHz sine 900 MHz, 3 V/m, 50% pulse modulation @ 200 Hz

EN 61000-4-3: 96 ENV 50204: 95

Conducted RF immunity 150 kHz to 80 MHz, 3 Vrms, 80% AM with 1 kHz sine A EN 61000-4-6: 97

Voltage dips, interrupts

0% open, 5 seconds 0% short, 5 seconds 40%, 0.10 seconds 70%, 0.01 seconds

C C C B

EN 61000-4-11: 94

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 21

2.10 Reliability

2.10.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF)

The production disk drive shall achieve an annualized failure-rate of 0.44% (MTBF of 2,000,000 hours) over a 5 year service life when used in Enterprise Storage field conditions as limited by the following:

• 8760 power-on hours per year.

• HDA temperature as reported by the drive <= 40°C

• Ambient wet bulb temp <= 26°C

• Typical workload

• The AFR (MTBF) is a population statistic not relevant to individual units

• ANSI/ISA S71.04-2013 G2 classification levels and dust contamination to ISO 14644-1 Class 8 standards (as measured at the device)

The MTBF specification for the drive assumes the operating environment is designed to maintain nominal drive temperature and humidity. Occasional excursions in operating conditions between the rated MTBF conditions and the maximum drive operating conditions may occur without significant impact to the rated MTBF. However continual or sustained operation beyond the rated MTBF conditions will degrade the drive MTBF and reduce product reliability

Nonrecoverable read errors 1 per 1015 bits read, max Load unload cycles

(command controlled)

Maximum Rated Workload

Warranty

Preventive maintenance None required.

600,000 cycles

Maximum rate of <550TB/year Workloads exceeding the annualized rate may degrade the drive MTBF and impact product reliability. The Annualized Workload Rate is in units of TB per year, or TB per 8760 power on hours. Workload Rate = TB transferred * (8760 / recorded power on hours).

To determine the warranty for a specific drive, use a web browser to access the following web page: www.sea From this page, click on the “Is my Drive under Warranty” link. The following are required to be provided: the drive serial number, model number (or part number) and country of purchase. The system will display the warranty information for the drive.

gate.com/support/warranty-and-replacements/.

2.11 HDD and SSD Regulatory Compliance and Safety

For the latest regulatory and compliance information see: www.seagate.com/support/ scroll down the page to the Compliance, Safety and Disposal Guide link.

2.11.1 Regulatory models

The following regulatory model number represent all features and configurations within the series:

Regulatory Model Numbers: STL018

2.12 Corrosive environment

Seagate electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to light industrial environments containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM B845. However, this accelerated testing cannot duplicate every potential application environment.

Users should use caution exposing any electronic components to uncontrolled chemical pollutants and corrosive chemicals as electronic drive component reliability can be affected by the installation environment. The silver, copper, nickel and gold films used in hard disk drives are especially sensitive to the presence of sulfide, chloride, and nitrate contaminants. Sulfur is found to be the most damaging. Materials used in cabinet fabrication, such as vulcanized rubber, that can outgas corrosive compounds should be minimized or eliminated. The useful life of any electronic equipment may be extended by replacing materials near circuitry with sulfide-free alternatives.

Seagate recommends that data centers be kept clean by monitoring and controlling the dust and gaseous contamination. Gaseous contamination should be within ANSI/ISA S71.04-2013 G2 classification levels (as measured on copper and silver coupons), and dust contamination to ISO 14644-1 Class 8 standards, and MTBF rated conditions as defined in the Annualized Failure Rate (AFR) and Mean Time Between Failure (MTBF) section.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 22

2.14 Reference documents

Supported standards

Serial ATA Revision 3.3 specification

ANSI Documents

SFF-8301 3.5” Drive Form Factor with Serial Connector INCITS 522-2014 SCSI Protocol Layer-4 (SPL-4) Rev. 08

Self-Encrypting Drives Reference Manual

Trusted Computing Group (TCG) Documents (apply to Self-Encrypting Drive models only)

Specification for Acoustic Test Requirement and Procedures

In case of conflict between this document and any referenced document, this document takes precedence.

Seagate part number: 100515636

TCG Storage Architecture Core Specification, Rev. 1.0 TCG Storage Security Subsystem Class Enterprise Specification, Rev. 1.0

Seagate part number: 30553-001

2.15 Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in the purchase contract, Seagate warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applicable specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on the purchase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. Users can also determine remaining warranty using the Seagate web site (www.sea

gate.com). The drive serial number is required to determine

remaining warranty information.

Shipping

When transporting or shipping a drive, use only a Seagate-approved container. Keep the original box. Seagate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in transit. Contact the authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Storage

Maximum storage periods are 180 days within original unopened Seagate shipping package or 60 days unpackaged within the defined non-operating limits (refer to environmental section in this manual). Storage can be extended to 1 year packaged or unpackaged under optimal environmental conditions (25°C, <40% relative humidity non-condensing, and non-corrosive environment). During any storage period the drive non-operational temperature, humidity, wet bulb, atmospheric conditions, shock, vibration, magnetic and electrical field specifications should be followed.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any thirdparty repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 23

3.0 Configuring and mounting the drive

This section contains the specifications and instructions for configuring and mounting the drive.

3.1 Handling and static-discharge precautions

After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge (ESD) hazards. Observe the following standard handling and static-discharge precautions:

• Before handling the drive, put on a grounded wrist strap, or ground oneself frequently by touching the metal chassis of a computer that is plugged into a grounded outlet. Wear a grounded wrist strap throughout the entire installation procedure.

• Handle the drive by its edges or frame only.

Caution

3.2 Configuring the drive

Each drive on the Serial ATA interface connects point-to-point with the Serial ATA host adapter. There is no master/slave relationship because each drive is considered a master in a point-to-point relationship. If two drives are attached on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. Both drives behave as if they are Device 0 (master) devices.

• The drive is extremely fragile—handle it with care. Do not press down on the drive top cover.

• Always rest the drive on a padded, antistatic surface until mounting it in the computer.

• Do not touch the connector pins or the printed circuit board.

• Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids the warranty. Some factory-installed labels contain information needed to service the drive. Other labels are used to seal out dirt and contamination.

3.3 Serial ATA cables and connectors

The Serial ATA interface cable consists of four conductors in two differential pairs, plus three ground connections. The cable size may be 30 to 26 AWG with a maximum length of one meter (39.37 in). See Table 11 for connector pin definitions. Either end of the SATA signal cable can be attached to the drive or host.

For direct backplane connection, the drive connectors are inserted directly into the host receptacle. The drive and the host receptacle incorporate features that enable the direct connection to be hot pluggable and blind mateable.

For installations which require cables, users can connect the drive as illustrated in Figure 2.

Figure 2. Attaching SATA cabling

Each cable is keyed to ensure correct orientation. Exos 7E10 Serial ATA drives support latching SATA connectors.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 24

3.4 Drive mounting

2X 1.750±.010

3X 3.750±.010

2X 1.432±.020

3X .125±.010

2X 1.625±.020

2X 3.000±.010

.814±.020

OF DRIVE

6X 6-32 UNC-2B

.169

.010 x 90

3 MIN THREAD DEPTH

.14 MAX FASTENER PENETRATION

MOUNTING HOLES

MAX TORQUE: 6 IN-LBF

OF CONN

3X .250±.010 BOTH SIDES

1.122±.020

1.638±.010

4.000±.010

6X 6-32 UNC-2B

.160

.010 x 90

3 MIN THREAD DEPTH

.14 MAX FASTENER PENETRATION

MOUNTING HOLES BOTH SIDES

MAX TORQUE: 6 IN-LBF

1.028 MAX [26.10MM]

.138±.015

2.000

OF DRIVE

TEMPERATURE CHECKPOINT 60

C MAX

4.000±.010

5.787 MAX

147.00 MM

Users can mount the drive in any orientation using four screws in the side-mounting holes or four screws in the bottom-mounting holes. See Figure 3 for drive mounting dimensions. Follow these important mounting precautions when mounting the drive:

• Allow a minimum clearance of 0.030 in (0.76mm) around the entire perimeter of the drive for cooling.

• Use only 6-32 UNC mounting screws.

• The screws should be inserted no more than 0.140 in (3.56mm) into the bottom or side mounting holes.

• Do not overtighten the mounting screws (maximum torque: 6 in-lb).

3.4.1 Mechanical specifications

Refer to Figure 3 for detailed mounting configuration dimensions. See Section 3.4, “Drive mounting.”

Weight: 10TB models 1.59 lb 720g

8TB & 6TB models 1.58 lb 716g 4TB and 2TB models 1.37 lb 620g

Note

These dimensions conform to the Small Form Factor Standard documented in SFF-8301 and SFF-8323, found at www.sffcommittee.or

Figure 3. Mounting configuration dimensions 5-disk models

Note The image is for mechanical dimension reference only and may not represent the actual drive.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 25

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Figure 4. Mounting configuration dimensions 4-disk models

Figure 5. Mounting configuration dimensions 3-disk models

Note The image is for mechanical dimension reference only and may not represent the actual drive.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 26

4.0 About self-encrypting drives

Self-encrypting drives (SEDs) offer encryption and security services for the protection of stored data, commonly known as “protection of data at rest.” These drives are compliant with the Trusted Computing Group (TCG) Enterprise Storage Specifications as detailed in Section 2.14.

The Trusted Computing Group (TCG) is an organization sponsored and operated by companies in the computer, storage and digital communications industry. Seagate’s SED models comply with the standards published by the TCG.

To use the security features in the drive, the host must be capable of constructing and issuing the following two ATA commands:

•Trusted Send

•Trusted Receive

These commands are used to convey the TCG protocol to and from the drive in their command payloads.

4.1 Data encryption

Encrypting drives use one inline encryption engine for each port, employing AES-256 bit data encryption keys with AES-XTS mode to encrypt all data prior to being written on the media and to decrypt all data as it is read from the media. The encryption engines are always in operation and cannot be disabled.

The 32-byte Data Encryption Key (DEK) is a random number which is generated by the drive, never leaves the drive, and is inaccessible to the host system. The DEK is itself encrypted when it is stored on the media and when it is in volatile temporary storage (DRAM) external to the encryption engine. A unique data encryption key is used for each of the drive's possible16 data bands (see Section 4.5).

4.2 Controlled access

The drive has two security providers (SPs) called the "Admin SP" and the "Locking SP." These act as gatekeepers to the drive security services. Security-related commands will not be accepted unless they also supply the correct credentials to prove the requester is authorized to perform the command.

4.2.1 Admin SP

The Admin SP allows the drive's owner to enable or disable firmware download operations (see Section 4.4). Access to the Admin SP is available using the SID (Secure ID) password or the MSID (Manufacturers Secure ID) password.

4.2.2 Locking SP

The Locking SP controls read/write access to the media and the cryptographic erase feature. Access to the Locking SP is available using the BandMasterX or EraseMaster passwords. Since the drive owner can define up to 16 data bands on the drive, each data band has its own password called BandMasterX where X is the number of the data band (0 through 15).

4.2.3 Default password

When the drive is shipped from the factory, all passwords are set to the value of MSID. This 32-byte random value can only be read by the host electronically over the interface. After receipt of the drive, it is the responsibility of the owner to use the default MSID password as the authority to change all other passwords to unique owner-specified values.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 27

4.3 Random number generator (RNG)

The drive has a 32-byte hardware RNG that it is uses to derive encryption keys or, if requested to do so, to provide random numbers to the host for system use, including using these numbers as Authentication Keys (passwords) for the drive’s Admin and Locking SPs.

4.4 Drive locking

In addition to changing the passwords, as described in Section 4.2.3, the owner should also set the data access controls for the individual bands.

The variable "LockOnReset" should be set to "PowerCycle" to ensure that the data bands will be locked if power is lost. In addition "ReadLockEnabled" and "WriteLockEnabled" must be set to true in the locking table in order for the bands "LockOnReset" setting of "PowerCycle" to actually lock access to the band when a "PowerCycle" event occurs. This scenario occurs if the drive is removed from its cabinet. The drive will not honor any data read or write requests until the bands have been unlocked. This prevents the user data from being accessed without the appropriate credentials when the drive has been removed from its cabinet and installed in another system.

When the drive is shipped from the factory, the firmware download port is unlocked.

4.5 Data bands

When shipped from the factory, the drive is configured with a single data band called Band 0 (also known as the Global Data Band) which comprises LBA 0 through LBA max. The host may allocate Band1 by specifying a start LBA and an LBA range. The real estate for this band is taken from the Global Band. An additional 14 Data Bands may be defined in a similar way (Band2 through Band15) but before these bands can be allocated LBA space, they must first be individually enabled using the EraseMaster password.

Data bands cannot overlap but they can be sequential with one band ending at LBA (x) and the next beginning at LBA (x+1).

Each data band has its own drive-generated encryption key and its own user-supplied password. The host may change the Encryption Key (see Section 4.6) or the password when required. The bands should be aligned to 4K LBA boundaries.

4.6 Cryptographic erase

A significant feature of SEDs is the ability to perform a cryptographic erase. This involves the host telling the drive to change the data encryption key for a particular band. Once changed, the data is no longer recoverable since it was written with one key and will be read using a different key. Since the drive overwrites the old key with the new one, and keeps no history of key changes, the user data can never be recovered. This is tantamount to an instantaneous data erase and is very useful if the drive is to be scrapped or redispositioned.

4.7 Authenticated firmware download

In addition to providing a locking mechanism to prevent unwanted firmware download attempts, the drive also only accepts download files which have been cryptographically signed by the appropriate Seagate Design Center.

Three conditions must be met before the drive will allow the download operation:

1. The download must be an SED file. A standard (base) drive (non-SED) file will be rejected.

2. The download file must be signed and authenticated.

3. As with a non-SED drive, the download file must pass the acceptance criteria for the drive. For example it must be applicable to the correct drive model, and have compatible revision and customer status.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 28

4.8 Power requirements

The standard drive models and the SED drive models have identical hardware, however the security and encryption portion of the drive controller ASIC is enabled and functional in the SED models. This represents a small additional drain on the 5V supply of about 30mA and a commensurate increase of about 150mW in power consumption. There is no additional drain on the 12V supply. See the tables in Section 2.5 for power requirements on the standard (non-SED) drive models.

4.9 Supported commands

The SED models support the following two commands in addition to the commands supported by the standard (non-SED) models as listed in Table 12:

• Trusted Send (5Eh) or Trusted Send DMA (5Fh)

• Trusted Receive (5Ch) or Trusted Receive DMA (5D)

4.10 RevertSP

SED models will support the RevertSP feature which erases all data in all bands on the device and returns the contents of all SPs (Security Providers) on the device to their original factory state. In order to execute the RevertSP method the unique PSID (Physical Secure ID) printed on the drive label must be provided. PSID is not electronically accessible and can only be manually read from the drive label or scanned in via the 2D barcode.

4.11 ATA Security Erase Unit Command on SED SATA drives

The ATA SECURITY ERASE UNIT command shall support both the Normal and Enhanced erase modes with the following modifications/additions:

• Normal Erase: Normal erase shall be accomplished by changing the media encryption key for the drive followed by an overwrite

operation that repeatedly writes a single sector containing random data to the entire drive. The write operation shall bypass the media encryption. On reading back the overwritten sectors, the host will receive a decrypted version, using the new encryption key, of the random data sector (the returned data will not match what was written).

• Enhanced Erase: Enhanced erase shall be accomplished by changing the media encryption key for the drive.

4.12 Sanitize Device - CRYPTO SCRAMBLE EXT

This command cryptographically erases all user data on the drive by destroying the current data encryption key and replacing it with a new data encryption key randomly generated by the drive. Sanitize Device is a command field B4h and Feature field 0011h (CRYPTO SCRAMBLE EXT).

The drive shall support the Sanitize Feature Set as defined in ANSI/INCITS ACS-2 with the exceptions and/or modifications described in this section.

The drive shall not support the OVERWRITE EXT and BLOCK ERASE EXT sub-commands.

Support of the SANITIZE FREEZE LOCK EXT command shall be determined on a customer-specific basis. OEM drives shall support the command.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 29

5.0 About FIPS

The Federal Information Processing Standard (FIPS) Publication 140-3 is a U.S. Government Computer Security Standard used to accredit cryptographic modules. It is titled 'Security Requirements for Cryptographic Modules (FIPS PUB 140-3)' and is issued by the National Institute of Standards and Technology (NIST).

Purpose

This standard specifies the security requirements that will be satisfied by a cryptographic module utilized within a security system protecting sensitive but unclassified information. The standard provides four increasing, qualitative levels of security: Level 1, Level 2, Level 3 and Level 4. These levels are intended to cover the wide range of potential applications and environments in which cryptographic modules may be employed.

Seagate Enterprise SEDs

The SEDs referenced in this Product Manual have been validated by CMVP and have been thoroughly tested by a NVLAP accredited lab to satisfy FIPS 140-3 Level 2 requirements. In order to operate in FIPS Approved Mode of Operation, these SEDs require security initialization. For more information, refer to 'Security Rules' section in the 'Security Policy' document uploaded on the NIST website. To reference the product certification visit - csrc.nist.gov/groups/STM/cmvp/documents/140-1/1401vend.htm and search for "Seagate".

Level 2 security

Security Level 2 enhances the physical security mechanisms of a Security Level 1 cryptographic module by adding the requirement for tamper-evidence, which includes the use of tamper-evident coatings or seals on removable covers of the module. Tamperevident coatings or seals are placed on a cryptographic module so that the coating or seal must be broken to attain physical access to the critical security parameters (CSP) within the module. Tamper-evident seals are placed on covers to protect against unauthorized physical access. In addition Security Level 2 requires, at a minimum, role-based authentication in which a cryptographic module authenticates the authorization of an operator to assume a specific role and perform a corresponding set of services.

Figure 6. Example of FIPS tamper evidence labels.

Note

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 30

Image is for reference only, may not represent actual drive

6.0 Serial ATA (SATA) interface

These drives use the industry-standard Serial ATA interface that supports FIS data transfers. It supports ATA programmed input/ output (PIO) modes 0–4; multiword DMA modes 0–2, and Ultra DMA modes 0–6.

For detailed information about the Serial ATA interface, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification.

6.1 Hot-Plug compatibility

Exos 7E10 Serial ATA drives incorporate connectors which enable users to hot plug these drives in accordance with the Serial ATA Revision 3.2 specification. This specification can be downloaded from www.serialata.or

Caution

The drive motor must come to a complete stop (Ready to spindle stop time indicated in Section 2.4) prior to changing the plane of operation. This time is required to insure data integrity.

6.2 Serial ATA device plug connector pin definitions

Table 11 summarizes the signals on the Serial ATA interface and power connectors.

Table 11 Serial ATA connector pin definitions

Segment Pin Function Definition

S1 Ground 2nd mate

Signal

Power

S2 A+ S3 AS4 Ground 2nd mate S5 BS6 B+ S7 Ground 2nd mate

Key and spacing separate signal and power segments

P1 V P2 V

P4 Ground 1st mate P5 Ground 2nd mate P6 Ground 2nd mate P7 V P8 V P9 V P10 Ground 2nd mate P11 Ground or LED signal If grounded, drive does not use deferred spin P12 Ground 1st mate. P13 V P14 V P15 V

(DEVSLP/PWDIS)

Differential signal pair A from Phy

Differential signal pair B from Phy

3.3V power

3.3V power, 2nd mate ENTER/EXIT DevSleep \ ENTER/EXIT Power Disable

5V power, pre-charge, 2nd mate 5V power 5V power

12V power, pre-charge, 2nd mate 12V power 12V power

Notes:

1. All pins are in a single row, with a 1.27mm (0.050”) pitch.

2. The comments on the mating sequence apply to the case of backplane blindmate connector only. In this case, the mating sequences are:

• the ground pins P4 and P12.

• the pre-charge power pins and the other ground pins.

• the signal pins and the rest of the power pins.

3. There are three power pins for each voltage. One pin from each voltage is used for pre-charge when installed in a blind-mate backplane configuration.

4. All used voltage pins (Vx) must be terminated.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 31

6.3 Supported ATA commands

The following table lists Serial ATA standard commands that the drive supports. For a detailed description of the ATA commands, refer to the Serial ATA: High Speed Serialized AT Attachment specification. See “S.M.A.R.T. commands” on page 39.for details and subcommands used in the S.M.A.R.T. implementation.

Table 12 Supported ATA commands

Command name Command code (in hex)

Accessible Max Address Configuration

Get Native Max Address Ext 78H / 0000

Set Accessible Max Address Ext 78H / 0001

Freeze Accessible Max Address Ext 78H / 0002

Check Power Mode E5

Download Microcode 92

Execute Device Diagnostics 90

Flush Cache E7

Flush Cache Extended EA

Identify Device EC

Idle E3

Idle Immediate E1

NoP 00

Read Buffer E4

Read Buffer DMA E9

Read DMA C8

Read DMA Extended 25

Read FPDMA Queued 60

Read Log DMA Ext 47

Read Log Ext 2F

Read Multiple C4

Read Multiple Extended 29

Read Sectors 20

Read Sectors Extended 24

Read Sectors Without Retries 21

Read Verify Sectors 40

Read Verify Sectors Extended 42

Read Verify Sectors Without Retries 41

Request Sense Data Ext 0B

Sanitize Device - Overwrite Ext B4H / 0014

Sanitize Device - Freeze Lock Ext B4H / 0020

Sanitize Device - Status Ext B4H / 0000

Security Disable Password F6

Security Erase Prepare F3

Security Erase Unit F4

Security Freeze F5

Security Set Password F1

Security Unlock F2

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 32

Command name Command code (in hex)

Seek 70

Set Date & Time Ext 77

Set Features EF

Set Multiple Mode C6

Sleep E6

S.M.A.R.T. Disable Operations B0H / D9

S.M.A.R.T. Enable/Disable Autosave B0H / D2

S.M.A.R.T. Enable Operations B0H / D8

S.M.A.R.T. Execute Offline B0H / D4

S.M.A.R.T. Read Attribute Thresholds B0H / D1

S.M.A.R.T. Read Data B0H / D0

S.M.A.R.T. Read Log Sector B0H / D5

S.M.A.R.T. Return Status B0H / DA

S.M.A.R.T. Save Attribute Values B0H / D3

S.M.A.R.T. Write Log Sector B0H / D6

Standby E2

Standby Immediate E0

Trusted Send 5EH (SED drives only)

Trusted Send DMA 5FH (SED drives only)

Trusted Receive 5CH (SED drives only)

Trusted Receive DMA 5DH (SED drives only)

Write Buffer E8

Write Buffer DMA EB

Write DMA CA

Write DMA Extended 35

Write DMA FUA Extended 3D

Write FPDMA Queued 61

Write Log DMA Ext 57

Write Log Extended 3F

Write Multiple C5

Write Multiple Extended 39

Write Multiple FUA Extended CE

Write Sectors 30

Write Sectors Without Retries 31

Write Sectors Extended 34

Write Uncorrectable 45

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 33

6.3.1 Identify Device command

The Identify Device command (command code ECH) transfers information about the drive to the host following power up. The data is organized as a single 512-byte block of data, whose contents are shown in Table 12 on page 32. All reserved bits or words should be set to zero. Parameters listed with an “x” are drive-specific or vary with the state of the drive. See Section 2.0 on page 7 for default parameter settings.

The following commands contain drive-specific features that may not be included in the Serial ATA specification.

Table 13 Identify device command

Word Description Value

Configuration information:

• Bit 15: 0 = ATA; 1 = ATAPI

1 Number of logical cylinders (obsoleted) 16,383

• Bit 7: removable media

• Bit 6: removable controller

• Bit 0: reserved

0C5A

2 ATA-reserved C837

3 Number of logical heads (obsoleted) 16

4-5 Retired 0000

6 Number of logical sectors per logical track: 63 (obsoleted) 003F

7–9 Retired 0000

10–19 Serial number: (20 ASCII characters, 0000H = none) Reported in ASCII

20-21 Retired 0000

22 Obsolete 0000

23–26 Firmware revision (8 ASCII character string, padded with blanks to end of string) Reported in ASCII

27–46 Drive model number: (40 ASCII characters, padded with blanks to end of string) Reported in ASCII

47 (Bits 7–0) Maximum sectors per interrupt on Read multiple and Write multiple (16) 8010

48 Trusted computing feature set options 4000

49 Standard Standby timer, IORDY supported and may be disabled 2F00

50 ATA-reserved 4000

51 PIO data-transfer cycle timing mode 0200

52 Retired 0200

53 Words 54–58, 64–70 and 88 are valid 0007

54-58 Obsolete xxxx

59 Number of sectors transferred during a Read Multiple or Write Multiple command x5D10

Total number of user-addressable LBA sectors available (see Section 2.2 for related information)

60–61

*Note: The maximum value allowed in this field is: 0FFFFFFFh (268,435,455 sectors, 137GB).

0FFFFFFFh*

Drives with capacities over 137GB will have 0FFFFFFFh in this field and the actual number of user-addressable LBAs specified in words 100-103. This is required for drives that support the 48-bit addressing feature.

62 Retired 0000

63 Multiword DMA active and modes supported (see note following this table) x0007

64 Advanced PIO modes supported (modes 3 and 4 supported) 0003

65 Minimum multiword DMA transfer cycle time per word (120 ns) 0078

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 34

Table 13 Identify device command

Word Description Value

66 Recommended multiword DMA transfer cycle time per word (120 ns) 0078

67 Minimum PIO cycle time without IORDY flow control (120 ns) 0078

68 Minimum PIO cycle time with IORDY flow control (120 ns) 0078

69 Additional supported 000C

70–74 ATA-reserved 0000

75 Queue depth 001F

76 Serial ATA capabilities 8D0E

77 Reserved for future Serial ATA definition 0044

78 Serial ATA features supported 00CC

79 Serial ATA features enabled 0040

80 Major version number 0FE0

81 Minor version number FFFF

82 Command sets supported 306B

83 Command sets supported 7561

84 Command sets support extension (see note following this table)

85 Command sets enabled 3069

86 Command sets enabled B441

87 Command sets enable extension 6173

88 Ultra DMA support and current mode (see note following this table) 207F

89 Security erase time 81B4

90 Enhanced security erase time 81B4

92 Master password revision code FFFE

93 Hardware reset value xxxx

94 Obsolete xxFE

95 Stream Minimum Request Size 0x1000

96 Streaming Transfer Time 0x0000

97 Streaming Access Latency 0x0000

6173

98-99 Streaming Performance Granularity 0x0000 2710

10TB 5xx models = 19,532,873,728 10TB 4kn models = 2,441,609,216 8TB 5xxe models = 15,628,053,168 8TB 4kn models = 1,953,506,646 6TB 5xxe models = 11,721,045,168 6TB 4kn models = 1,465,130,646 4TB 5xxe models = 7,814,037,168

100–103

Total number of user-addressable LBA sectors available (see Section 2.2 for related information). These words are required for drives that support the 48-bit addressing feature. Maximum value: 0000FFFFFFFFFFFFh.

4TB 4kn models = 976,754,646 2TB 5xxe models = 3,907,029,168 2TB 4kn models = 488,378,646

104–105 ATA-reserved 0000

106 Physical/Logical sector size 6003

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 35

Table 13 Identify device command

Word Description Value

107 ATA-reserved 0000

108–111 The mandatory value of the world wide name (WWN) for the drive.

Each drive will have a unique value.

NOTE: This field is valid if word 84, bit 8 is set to 1 indicating 64-bit WWN support.

112–118 ATA-reserved 0000

119 Commands and feature sets supported 43DE

120 Commands and feature sets supported or enabled 409C

121-127 ATA-reserved 0000

128 Security status 0021

129–159 Seagate-reserved xxxx

160–205 ATA-reserved 0000

SCT Command Transport command set.

206

If bit 0 is set to one, then the device supports SCT Command Transport.

xxBD

Bits 7:2 indicate individual SCT feature support.

207-208 ATA-reserved 0000

209 Alignment of logical blocks and physical blocks 4000

210-221 Vendor specific xxxx

222 Transport major version number x11FF

223-254 ATA-reserved 0000

255 Integrity word xxA5

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 36

Note

See the bit descriptions below for words 63, 84, and 88 of the Identify Drive data.

Description (if bit is set to 1)

Bit Word 63

0 Multiword DMA mode 0 is supported. 1 Multiword DMA mode 1 is supported. 2 Multiword DMA mode 2 is supported. 8 Multiword DMA mode 0 is currently active. 9 Multiword DMA mode 1 is currently active. 10 Multiword DMA mode 2 is currently active.

Bit Word 84

0 SMART error logging is supported. 1 SMART self-test is supported. 2 Media serial number is supported. 3 Media Card Pass Through Command feature set is supported. 4 Streaming feature set is supported. 5 GPL feature set is supported. 6 WRITE DMA FUA EXT and WRITE MULTIPLE FUA EXT commands are supported. 7 WRITE DMA QUEUED FUA EXT command is supported. 8 64-bit World Wide Name is supported. 9-10 Obsolete. 11-12 Reserved for TLC. 13 IDLE IMMEDIATE command with IUNLOAD feature is supported. 14 Shall be set to 1. 15 Shall be cleared to 0.

Bit Word 88

0 Ultra DMA mode 0 is supported. 1 Ultra DMA mode 1 is supported. 2 Ultra DMA mode 2 is supported. 3 Ultra DMA mode 3 is supported. 4 Ultra DMA mode 4 is supported. 5 Ultra DMA mode 5 is supported. 6 Ultra DMA mode 6 is supported. 8 Ultra DMA mode 0 is currently active. 9 Ultra DMA mode 1 is currently active. 10 Ultra DMA mode 2 is currently active. 11 Ultra DMA mode 3 is currently active. 12 Ultra DMA mode 4 is currently active. 13 Ultra DMA mode 5 is currently active. 14 Ultra DMA mode 6 is currently active.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 37

6.3.2 Set Features command

This command controls the implementation of various features that the drive supports. When the drive receives this command, it sets BSY, checks the contents of the Features register, clears BSY and generates an interrupt. If the value in the register does not represent a feature that the drive supports, the command is aborted. Power-on default has the read look-ahead and write caching features enabled. The acceptable values for the Features register are defined as follows

Table 14 Set Features command values

Enable write cache (default).

Set transfer mode (based on value in Sector Count register).

Sector Count register values:

Set PIO mode to default (PIO mode 2).

Set PIO mode to default and disable IORDY (PIO mode 2).

PIO mode 0

PIO mode 1

PIO mode 2

PIO mode 3

PIO mode 4 (default)

Multiword DMA mode 0

Multiword DMA mode 1

Multiword DMA mode 2

Ultra DMA mode 0

Ultra DMA mode 1

Ultra DMA mode 2

Ultra DMA mode 3

Ultra DMA mode 4

Ultra DMA mode 5

Ultra DMA mode 6

Enable use of SATA features

Disable read look-ahead (read cache) feature.

Disable write cache

Disable use of SATA features

Enable read look-ahead (read cache) feature (default).

Report full capacity available

Note

At power-on, or after a hardware or software reset, the default values of the features are as indicated above.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 38

6.3.3 S.M.A.R.T. commands

S.M.A.R.T. provides near-term failure prediction for disk drives. When S.M.A.R.T. is enabled, the drive monitors predetermined drive attributes that are susceptible to degradation over time. If self-monitoring determines that a failure is likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable. S.M.A.R.T. predictability is limited to the attributes the drive can monitor. For more information on S.M.A.R.T. commands and implementation, see the Draft ATA-5 Standard.

SeaTools diagnostic software activates a built-in drive self-test (DST S.M.A.R.T. command for D4

) that eliminates unnecessary drive

returns. The diagnostic software ships with all new drives and is also available at:

www.seagate.com/support/downloads/seatools/

This drive is shipped with S.M.A.R.T. features disabled. Users must have a recent BIOS or software package that supports S.M.A.R.T. to enable this feature. The table below shows the S.M.A.R.T. command codes that the drive uses.

Table 15 S.M.A.R.T. commands

Code in features register S.M.A.R.T. command

S.M.A.R.T. Read Data

S.M.A.R.T. Enable/Disable Attribute Autosave

S.M.A.R.T. Save Attribute Values

S.M.A.R.T. Execute Off-line Immediate (runs DST)

S.M.A.R.T. Read Log Sector

S.M.A.R.T. Write Log Sector

S.M.A.R.T. Enable Operations

S.M.A.R.T. Disable Operations

S.M.A.R.T. Return Status

Note

If an appropriate code is not written to the Features Register, the command is aborted and 0x 04 (abort) is written to the Error register.

Seagate Exos 7E10 Serial ATA Product Manual, Rev. F 39

Seagate Technology LLC

AMERICAS Seagate Technology LLC 47488 Kato Road, Fremont, California 94538, United States, 510-661-1000

Publication Number: 200440800, Rev. F April 2022

Seagate ST2000NM004B, ST6000NM004B, ST2000NM014B, ST8000NM023B, ST10000NM023B Product Manual (2022, Rev.F)

Specifications and Main Features

Frequently Asked Questions

User Manual

7E10 SATA Product Manual

Seagate® Technology Support Services

1.0 Introduction

1.1 About the Serial ATA interface

2.0 Drive specifications

2.1 Specification summary tables

2.2Formatted capacity

2.2.1 Fast Format - logical sector size conversion

2.2.2 LBA mode

2.3 Recording and interface technology

2.4 Start/stop times

2.5 Power specifications

2.5.1 Power consumption

2.5.2 Typical current profiles

2.5.3 Conducted noise

2.5.4 Voltage tolerance

2.5.5 Extended Power Conditions - PowerChoice™

2.6 Environmental limits

2.6.1 Temperature

2.6.2 Humidity

2.6.3 Shock and Vibration

2.7 Acoustics

2.8 Test for Prominent Discrete Tones (PDTs)

2.9 Electromagnetic immunity

2.10 Reliability

2.10.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF)

2.11 HDD and SSD Regulatory Compliance and Safety

2.11.1 Regulatory models

2.12 Corrosive environment

2.14 Reference documents

2.15 Product warranty

3.0 Configuring and mounting the drive

3.1 Handling and static-discharge precautions

3.2 Configuring the drive

3.3 Serial ATA cables and connectors

3.4 Drive mounting

3.4.1 Mechanical specifications

4.0 About self-encrypting drives

4.1 Data encryption

4.2 Controlled access

4.2.1 Admin SP

4.2.2 Locking SP

4.2.3 Default password

4.3 Random number generator (RNG)

4.4 Drive locking

4.5 Data bands

4.6 Cryptographic erase

4.7 Authenticated firmware download

4.8 Power requirements

4.9 Supported commands

4.10 RevertSP

4.11 ATA Security Erase Unit Command on SED SATA drives

4.12 Sanitize Device - CRYPTO SCRAMBLE EXT

5.0 About FIPS

6.0 Serial ATA (SATA) interface

6.1 Hot-Plug compatibility

6.2 Serial ATA device plug connector pin definitions

6.3 Supported ATA commands

6.3.1 Identify Device command

6.3.2 Set Features command

6.3.3 S.M.A.R.T. commands