Seagate SRPS20, SRPS40, SRPS60 User Manual

Seagate WSS NAS 2-Bay | 4-Bay | 6-Bay Use r Manual
اﻹﻧﺘﺮﻧ اﻹﻧﺘﺮﻧ ﻋﻠﻰ ﻋﻠﻰ ث ث إﺪار إﺪار إﻟﻰ إﻟﻰ ﻟﻠﻮل ﻟﻠﻮل ﻫﻨﺎ ﻫﻨﺎ اﻧﻘﺮ اﻧﻘﺮ
اﻟﺒﺤﺚ. وإﻣﻜﺎﻧﻴﺎت اﻟﺘﻨﻘﻞ ﺑﺴﻬﻮﻟﺔ وﺗﺘﻤﺘﻊ ﻟﻠﺘﻮﺳﻴﻊ اﻟﻘﺎﺑﻠﺔ اﻟﺘﻮﺿﻴﺤﻴﺔ واﻟﺮﺳﻮم اﻟﻤﺤﺘﻮﻳﺎت أﺣﺪث أﻳﻀًﺎ ﺳﺘﺠﺪ اﻟﻤﺴﺘﻨﺪ. ﻟﻬﺬا
SRPS20 / SRPS40 / SRPS60 : ااز
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ContentsContents
Regulatory Compliance 1
FCC DECLARATION OF CONFORMANCE
FCC Class A Information
Industry Canada
Europe – EU Declaration of Conform ity
Power source
Safety Guidelines 2
Safe handling
Safety
Environm ent
Equipment handling precautions
Data security
Introduction 3
Who should use this manual
Box contents
Seagate WSS NAS features
System Overview 4
Specifications
Front panel view
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Rear panel view
USB ports
System LEDs 5
WSS NAS LEDs
LED behavior
Setup 6
NAS: With hard drives
NAS: Diskless enclosure
Operation 7
Powering on/off the product
Powering on the NAS
Powering off the NAS
(LCD Menu (4-Bay and 6-Bay 8
Access the LCD display menu
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Software 9
Hard Drive Maintenance 10
Precautions
Adding/replacing a hard drive
inch hard drive-3.5
inch hard drive/SSD-2.5
Getting Help 11
Troubleshooting topics
Seagate WSS NAS Recovery 12
Prepare for a recovery
Perform a recovery
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Image A
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Image B
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back up the WSS NAS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Po wer off the WSS NAS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Locate the reco very butto n
51
52
52 52 53 55
57
57
61
61
63
64
64
64
64
64
Regulatory Compliance
FCC DECLARATION OF CONFORMANCE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
.including interference that may cause undesired operation
FCC Class A Informaon
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in
.which case the user will be required to correct the interference at his own expense
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the
:following measures
.Reorient or relocate the receiving antenna
.Increase the separation between the equipment and receiver
.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
.Consult the dealer or an experienced radio/TV technician for help
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
.including interference that may cause undesired operation
FCC Cauon
Any changes or modifications not expressly approved by the party responsible for compliance could void the
.user's authority to operate this equipment
IMPORTANT NOTE: FCC Radiaon Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter
5 Se agate WSS NAS 2-Bay | 4-Bay | 6 -Bay
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The availability of some specific channels and/or operational frequency bands are country dependent and are
firmware programmed at the factory to match the intended destination. The firmware setting is not accessible
.by the end user
Note to US model owner: To comply with US FCC regulation, the country selection function has been
.completely removed from all US models. The above function is for non-US models only
Industry Canada
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference
.received, including interference that may cause undesired operation
Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils radio exempts de
licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de
brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage
.susceptible de provoquer un fonctionnement indésirable
IMPORTANT NOTE for mobile device use
:Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This
.equipment should be installed and operated with minimum distance 20cm between the radiator & your body
NOTE IMPORTANTE pour l'ulisaon de disposifs mobiles
:Déclaration d'exposition aux radiations
Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement
non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la
.source de rayonnement et votre corps
Europe – EU Declaraon of Conformity
This device complies with the essential requirements of the EMC Directive 2004/108/EC. The following test
methods have been applied in order to prove presumption of conformity with the essential requirements of
:the EMC Directive 2004/108/EC
EN 60950-1:2006/AC:2011: Information technology equipment - Safety - Part 1: General requirements
EN 55022: 2010/AC:2011: Information technology equipment - Radio disturbance characteristics
Limits and methods of measurement
EN 55024: 2010: Information technology equipment - Immunity characteristics - Limits and methods of
6 Se agate WSS NAS 2-Bay | 4-Bay | 6 -Bay
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measurement
Cesky [[Czech
Seagate tímto prohlašuje že tento Desktop NAS je ve shodě se základními požadavky a dalšími .příslušnými ustanoveními směrnice 2004/5/ES
Dansk [[Danish
Undertegnede Seagate erklærer herved at følgende udstyr Desktop NAS overholder de .væsentlige krav og øvrige relevante krav i direktiv 2004/5/EF
Deutsch [[German
Hiermit erklärt Seagate, dass sich das Gerät Desktop NAS in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie .2004/5/EG befindet
Eesti [[Estonian
Käesolevaga kinnitab Seagate seadme Desktop NAS vastavust direktiivi 2004/5/EÜ .põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele
EnglishHereby, Seagate, declares that this Desktop NAS is in compliance with the essential
.requirements and other relevant provisions of Directive 2004/5/EC
Español [[Spanish
Por medio de la presente Seagate declara que el Desktop NAS cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva .2004/5/CE
Ελληνική [[Greek
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Seagate ΔΗΛΩΝΕΙ ΟΤΙ Desktop NAS ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ .ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 2004/5/ΕΚ
Français [[French
Par la présente Seagate déclare que l'appareil Desktop NAS est conforme aux exigences .essentielles et aux autres dispositions pertinentes de la directive 2004/5/CE
Italiano [[Italian
Con la presente Seagate dichiara che questo Desktop NAS è conforme ai requisiti essenziali .ed alle altre disposizioni pertinenti stabilite dalla direttiva 2004/5/CE
Latviski [[Latvian
Ar šo Seagate deklarē, ka Desktop NAS atbilst Direktīvas 2004/104/EK būtiskajām prasībām un .citiem ar to saistītajiem noteikumiem
Lietuviu [[Lithuanian
Šiuo Seagate deklaruoja, kad šis Desktop NAS atitinka esminius reikalavimus ir kitas .2004/104/EB Direktyvos nuostatas
Nederlands [[Dutch
Hierbij verklaart Seagate dat het toestel Desktop NAS in overeenstemming is met de .essentiële eisen en de andere relevante bepalingen van richtlijn 2004/104/EG
7 Se agate WSS NAS 2-Bay | 4-Bay | 6 -Bay
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Malti [[Maltese
Hawnhekk, Seagate, jiddikjara li dan Desktop NAS jikkonforma mal-ħtiġijiet essenzjali u ma .provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 2004/104/EC
Magyar [[Hungarian
Alulírott, Seagate nyilatkozom, hogy a Desktop NAS megfelel a vonatkozó alapvetõ .követelményeknek és az 2004/104/EC irányelv egyéb elõírásainak
Polski [[Polish
Niniejszym Seagate oswiadcza, ze Desktop NAS jest zgodny z zasadniczymi wymogami oraz .pozostalymi stosownymi postanowieniami Dyrektywy 2004/104/EC
Português [[Portuguese
Seagate declara que este Desktop NAS está conforme com os requisitos essenciais e outras .disposições da Directiva 2004/104/CE
Slovensko [[Slovenian
Seagate izjavlja, da je ta Desktop NAS v skladu z bistvenimi zahtevami in ostalimi relevantnimi .določili direktive 2004/104/ES
Slovensky [[Slovak
Seagate týmto vyhlasuje, že Desktop NAS spĺňa základné požiadavky a všetky príslušné .ustanovenia Smernice 2004/104/ES
Suomi [[Finnish
Seagate vakuuttaa täten että Desktop NAS tyyppinen laite on direktiivin 2004/104/EY .oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen
Svenska [[Swedish
Härmed intygar Seagate att denna Desktop NAS står I överensstämmelse med de väsentliga .egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 2004/104/EG
Power source
. Caution: Use the product with the provided power supply only
Note: To protect your data, always follow the safe removal procedures for your operating system
.when disconnecting your product
8 Se agate WSS NAS 2-Bay | 4-Bay | 6 -Bay
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Safety Guidelines
Safe handling
The Seagate WSS NAS 2-Bay | 4-Bay | 6-Bay must run with all of its parts and units in place. In order to comply
with applicable safety, emission, and thermal requirements, the cover should not be removed and all drives
(. and/or empty drive trays must be installed according to the instructions (see Setup
.Permanently unplug the unit if you think that it has become damaged in any way
With the sole exception of "hot-swapping" compatible hard drives from protected volumes (see Hard Drive
Maintenance), you must shut down and disconnect power from the NAS before maintenance or physical
troubleshooting is performed on the device. Only qualified technical service personnel should be allowed to
.maintain the NAS
.Shut down and unplug the unit before moving it
Safety
Power supply
The Seagate WSS NAS must only be operated from a power supply input voltage range of 100 - 240 VAC, 50 to
.60 Hz
.Make sure that the socket outlets are located near the equipment and are easily accessible
The power supply on this unit is not serviceable or field replaceable. If Seagate technical support determines
that the power supply is faulty or has failed and the unit is under warranty, return the NAS to Seagate per the
.instructions provided by the Seagate technician
Baery
The battery in the Seagate WSS NAS is not field-replaceable. If Seagate technical support determines that the
battery is faulty or has failed and the unit is under warranty, return the NAS to Seagate per the instructions
:provided by the Seagate technician. If you attempt to remove or replace the battery
.There is a strong risk of explosion when using an incorrect type
.You will void the device warranty
Important info: Refer to Warranty before performing any hardware repairs or maintenance that is
.not described in this manual
9 Se agate WSS NAS 2-Bay | 4-Bay | 6 -Bay
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Environment
A safe electrical ground connection must be provided to the power cord. Check the grounding of the enclosure
.before applying power
Provide a suitable power source with electrical overload protection to meet the requirements laid down in the
.technical specification
Never expose your device to rain, or use it near water, or in damp or wet conditions. Never place objects
containing liquids on the enclosure, as they may spill into its openings. Doing so increases the risk of electrical
.shock, short-circuiting, fire, or personal injury
Always unplug the device from the electrical outlet if there is a risk of lightning or if it will be unused for an
.extended period of time. Otherwise, there is an increased risk of electrical shock, short-circuiting, or fire
:DO NOT remove the chassis cover. Doing so will
Void the product’s warranty
(Expose hot surfaces (heat sinks
.The NAS must never be used as a shelf to support any other object
NAS placement
Place your Seagate WSS NAS on a surface that is capable of supporting its total weight, including all the hard
drives and any accessories attached to the NAS's ports. The design of the surface area should incorporate
stabilizing features suitable to prevent the NAS from tipping or being pushed over during installation or in
.normal use
Do not add any load onto the Seagate WSS NAS when it is placed onto the surface. Doing so can prevent
.proper airflow and affect operation
.The maximum ambient temperature during operation is 40°C
The power connection must have a safe electrical distribution system and provide overcurrent protection.
.When addressing these concerns, consider the electrical power consumption rating shown on the product
.The electrical distribution system must provide a reliable ground for this unit
The power supply unit has a ground leakage current of 3.5mA. The design of the electrical distribution system
.must take into consideration the total ground leakage current from all the power supplies in all the units
Equipment handling precauons
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.Observe all conventional ESD precautions when handling the Seagate WSS NAS and its hard drives
.Hard drives are fragile and must be handled with care during removal/replacement
Data security
Any loss, corruption, or destruction of data while using a Seagate hard drive or a Seagate hard drive system is the sole responsibility of the user, and under no circumstances will Seagate be held liable for the recovery or
restoration of this data. To help prevent the loss of your data, Seagate highly recommends that you keep TWO
:copies of your data: one copy on your NAS; and, a second copy on one of the following
(Direct-attached storage (DAS
A second NAS
Cloud storage
Some form of removable storage or archival media
Important info: 1GB = 1,000,000,000 bytes. 1TB = 1,000,000,000,000 bytes. Once formatted, the
actual available storage capacity varies depending upon the operating environment (typically 10-
(. 15% less
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Introducon
Thank you for purchasing a Seagate WSS NAS 2-Bay | 4-Bay | 6-Bay. Powered by Windows Storage Server 2012
R2 Essentials, your Seagate WSS NAS gives you the advanced file sharing and network security tools to manage
.your company’s data
Use this manual for step-by-step instructions on installation, hardware maintenance, and troubleshooting. If you
.encounter problems, check Getting Help
Who should use this manual
This user manual assumes that you have a working knowledge of Windows Server environments, networks,
NAS (network-attached storage), and storage products. If you do not have these skills or, are not confident with
.the instructions in this guide, do not proceed with the installation or component replacement
Box contents
Note: Refer to Warranty before performing any hardware repairs or maintenance that is not
.described in this manual
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Seagate WSS NAS 2-Bay | 4-Bay | 6-Bay .1
Power supply cable .2
Ethernet cable .3
Quick Start Guide .4
The packaging also includes screws to mount 2.5-inch hard drives to the hard drive trays. See Hard Drive
.Maintenance for instructions on how to install hard drives into the NAS enclosure
Seagate WSS NAS features
Important info: Save your packaging. In the event that the product requires repair or service, it must
.be returned in its original packaging
Important info: Your Seagate WSS NAS must be connected to a DHCP server to allow proper
.automatic remote server setup
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Client types
Windows Vista™, Windows 7, Windows 8
Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Networking
Dual gigabit failover and link aggregation
IPv4/IPv6
DHCP server and client
WINS server
DNS server
Subnet
VPN
Storage file formats
Internal: NTFS, ReFS
External: NTFS, exFAT, FAT32
Licensing
Supports up to 50 user sessions and 50 devices for backup
Data Management
Storage Spaces with mirror or parity redundancy
Supports hot spare
Thin provisioning
Data deduplicaiton
(NTFS online scan and repair (CHKDSK
.For optimal performance, use Gigabit Ethernet equipment
Important info: External forces such as network activity, hardware, distance, and setup can affect
.your Seagate product’s performance
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System Overview
:The Seagate WSS NAS is a hard drive enclosure available in three models
(Seagate WSS NAS 2-Bay (up to two 3.5 inch/2.5 inch hard drives (Seagate WSS NAS 4-Bay (up to four 3.5 inch/2.5 inch hard drives
(Seagate WSS NAS 6-Bay (up to six 3.5 inch/2.5 inch hard drives
Each individual hard drive is swappable and field replaceable. When installing hard drives into the Seagate WSS
NAS, Seagate recommends 3.0 Gb/s SATA hard drives up to 7200 RPM. For optimal performance, use Seagate
.NAS HDD
Specificaons
Storage management
The Seagate WSS NAS is powered by Windows Storage Server 2012 R2 Essentials. Use the Windows Storage
Server 2012 R2 Essentials dashboard to manage your Seagate NAS. You can create volumes, configure data
.protection, add users and much more
Enclosure dimensions
WSS NAS 2-Bay
Note: Your Seagate NAS is shipped with screws to mount 2.5-inch hard drives to the hard drive
.trays
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WSS NAS 4-Bay
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WSS NAS 6-Bay
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Enclosure weight
WSS NAS 2-Bay
DisksDisk capacity(Weight (Kg / lbs
0N/A3.86 / 1.75
22TB6.19 / 2.81
24TB6.22 / 2.82
25TB6.24 / 2.83
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WSS NAS 4-Bay
DisksDisk capacity(Weight (Kg / lbs
0N/A5.40 / 2.45
22TB7.74 / 3.51
24TB7.76 / 3.52
25TB7.78 / 3.53
42TB10.08 / 4.57
44TB10.12 / 4.59
45TB10.16 / 4.61
WSS NAS 6-Bay
DisksDisk capacity(Weight (Kg / lbs
0N/A6.60 / 3.0
22TB8.95 / 4.06
24TB8.97 / 4.07
25TB8.99 / 4.08
42TB11.29 / 5.12
44TB11.33 / 5.14
45TB11.38 / 5.16
62TB13.62 / 6.18
64TB13.69 / 6.21
65TB13.76 / 6.24
Temperature ranges
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Ambient environmentTemperature range
(Standard (operating0ºC to +40ºC+
(Storage (non-operating20ºC to +60ºC-
Humidity
EnvironmentHumidity range
(Standard (operatingto 90% non-condensing 0%
(Storage (non-operatingto 95% non-condensing 0%
Electrical
The included power supply is meant for use with the Seagate WSS NAS. It is not compatible with power
.supplies provided with other hard drive enclosures produced by Seagate, an affiliate of Seagate or a third party
WSS NAS 2-Bay
External power supply: 100 - 240 VAC, 50 / 60 Hz, 12 V / 48 W
WSS NAS 4-Bay
External power supply: 100 - 240 VAC, 50 / 60 Hz, 19 V / 120 W
WSS NAS 6-Bay
External power supply: 100 - 240 VAC, 50 / 60 Hz, 19 V / 150 W
Acouscs
WSS NAS 2-Bay
Operational: 20-32 dBA @ 1m
WSS NAS 4-Bay
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Operational: 22-32 dBA @ 1
WSS NAS 6-Bay
Operational: 24-32 dBA @ 1
Front panel view
WSS NAS 2-Bay
.Hard drive LEDS: The LEDs blink to indicate activity for the drive .1
(. Power button and status LED: Turn the NAS on/off (see Operation .2
Function button: Push the button to initiate the installation of the operating system (diskless models) and .3
.the recovery
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.SuperSpeed USB 3.0 Port: Connect a compatible USB storage device to the port .4
.Hard drive bays: Bays for the hard drives .5
.For details on LED behavior, see System LEDs
WSS NAS 4-Bay
.LCD up/down buttons: Push the up/down buttons to navigate the LCD menu .1
.(LCD menu: Review the WSS NAS’s settings (see LCD Menu (NAS Pro 4-Bay and 6-Bay .2
.Hard drive LEDs: Activity LEDs for the hard drives .3
(. Power button and status LED: Turn the NAS on/off (see Operation .4
Function button: Push the button to initiate the installation of the operating system (diskless models) and .5
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.the recovery
.SuperSpeed USB 3.0 Port: Connect a compatible USB storage device to the port .6
.Hard drive bays: Bays for the hard drives .7
.For details on LED behavior, see System LEDs
WSS NAS 6-Bay
.LCD up/down buttons: Push the up/down buttons to navigate the LCD menu .1
(. (LCD menu: Review the WSS NAS’s settings (see LCD Menu (NAS Pro 4-Bay and 6-Bay .2
.Hard drive LEDs: Activity LEDs for the hard drives .3
(. Power button and status LED: Turn the NAS on/off (see Operation .4
Function button: Push the button to initiate the installation of the operating system (diskless models) and .5
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.the recovery
.SuperSpeed USB 3.0 Port: Connect a compatible USB storage device to the port .6
.Hard drive bays: Bays for the hard drives .7
.For details on LED behavior, see System LEDs
Rear panel view
WSS NAS 2-Bay
Recovery button: The recovery button, when pushed at the same time as the power button, is used to .1
perform a Windows Storage Server 2012 R2 Essentials recovery. Use a pointed instrument to gently push
.the button within the cavity. See Seagate WSS NAS Recovery
.SuperSpeed USB 3.0 port: Connect a compatible USB storage device to the port .2
.Hi-Speed USB 2.0 port: Connect a compatible USB storage device to the port .3
.Gigabit Ethernet ports (x2): Connect the Ethernet cable from the device to your network. See Setup .4
.Power input: Plug in the AC adapter supplied with the NAS. See Setup .5
Ventilation: Keeps your NAS's power supply unit cool during operation. Be sure not to block the fan exhaust .6
.when using the product
.Kensington lock: Secure the NAS to a desk using a compatible cable .7
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WSS NAS 4-Bay
Recovery button: The recovery button, when pushed at the same time as the power button, is used to .1
perform a Windows Storage Server 2012 R2 Essentials recovery. Use a pointed instrument to gently push
.the button within the cavity. See Seagate WSS NAS Recovery
.SuperSpeed USB 3.0 port: Connect a compatible USB storage device to the port .2
.Hi-Speed USB 2.0 port: Connect a compatible USB storage device to the port .3
.Gigabit Ethernet ports (x2): Connect the Ethernet cable from the device to your network. See Setup .4
.Power input: Plug in the AC adapter supplied with the NAS. See Setup .5
Ventilation: Keeps your NAS's power supply unit cool during operation. Be sure not to block the fan exhaust .6
.when using the product
.Kensington lock: Secure the NAS to a desk using a compatible cable .7
WSS NAS 6-Bay
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Recovery button: The recovery button, when pushed at the same time as the power button, is used to .1
perform a Windows Storage Server 2012 R2 Essentials recovery. Use a pointed instrument to gently push
.the button within the cavity. See Seagate WSS NAS Recovery
.SuperSpeed USB 3.0 port: Connect a compatible USB storage device to the port .2
.Hi-Speed USB 2.0 port: Connect a compatible USB storage device to the port .3
.Gigabit Ethernet ports (x2): Connect the Ethernet cable from the device to your network. See Setup .4
.Power input: Plug in the AC adapter supplied with the NAS. See Setup .5
Ventilation: Keeps your NAS's power supply unit cool during operation. Be sure not to block the fan exhaust .6
.when using the product
.Kensington lock: Secure the NAS to a desk using a compatible cable .7
USB ports
:The Seagate WSS NAS has
(Two USB 3.0 ports (front and rear
(One USB 2.0 port (rear
Connect USB direct-attached storage (DAS) devices to the Seagate WSS NAS for backups. Compatible file
formats for DAS include: NTFS, exFAT and FAT32. Other storage formats are not recognized by the WSS NAS.
.Capacity limitations do not apply
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System LEDs
The Seagate WSS NAS 2-Bay | 4-Bay | 6-Bay features LEDs that provide information on the system's status.
.Review the illustrations below for the LED locations on the chassis
WSS NAS LEDs
Status and drive LEDs
.( Hard drives (The number of hard drive LEDs differs by model .1
(Status (Power button .2
Function .3
WSS NAS Ethernet LEDs
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Activity .1
Speed .2
LED behavior
Status LED
.The list of colors below helps you identify the general status of your NAS
ColorStatus
Solid whiteReady
Blinking whiteStartup; recovery
Alternating red and whiteFan error
Blinking redWarning or notice
Solid redError; no system disk
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Hard drive LEDs
:The list of colors below helps you identify the status of the NAS's hard drive
ColorStatus
Solid whiteReady
(Blinking white (steadyRAID rebuild
(Blinking white (intermittentActivity
Alternating red and whiteSMART errors; high temperature; failed redundancy
Blinking redError
Solid redDisk not recognized
Funcon LED
:The NAS's function LED is only active during a recovery
ColorStatus
Solid whiteReady for recovery
Blinking whitePerforming recovery
Ethernet acvity LED
:The NAS's Ethernet activity LED indicates access to the device
ColorStatus
Steady amberNo activity
Blinking amberActivity; Wake on LAN is enabled
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Ethernet speed LED
:The NAS Ethernet speed LED indicates the speed of your network connection
ColorStatus
Off10Mb/s
Amber100Mb/s
Green1Gb/s
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Setup
The Seagate WSS NAS 2-Bay | 4-Bay | 6-Bay is available with hard drives or without hard drives. Models without
hard drives are also known as diskless enclosures. Refer to the links below for instructions on how to set up
.your Seagate WSS NAS
NAS WSS with disks: Seagate NAS WSS sold with hard drives are preconfigured for use out of the box. Go
to NAS: With hard drives
Empty NAS WSS enclosure: Seagate WSS NAS sold as diskless enclosures can be configured using
compatible hard drives. Go to NAS: Diskless enclosure
.The instructions below can be found in the Quick Start Guide included with the NAS
NAS: With hard drives
Step 1 - Cables
Connecons
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.Connect the Ethernet cable to the NAS and the router .1
.Connect the power cable to the NAS and an active power outlet .2
:You can also connect
.A second Ethernet cable for redundancy or performance
Step 2 – Power on the WSS NAS
.Push the power button on the front of the WSS NAS .1
Cable management: Careful management of cables is recommended for optimal operation. It
.prevents potential hazards and allows for easier maintenance
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The WSS NAS can take a few minutes to boot. Wait a minimum of three minutes for the LED to turn solid .2
.before moving to the next step
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Step 3 - Connect via Remote Desktop Connecon
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:Log in to the NAS WSS from a PC on the network
.Launch Microsoft Remote Desktop .1
Enter the default name of the NAS WSS: seagate-wss-nas .2
.Choose Connect .3
Enter the default login, administrator, and password, admin .4
.Choose OK .5
.Upon login, review the Seagate Setup Assistant for recommendations on how to configure your WSS NAS
NAS: Diskless enclosure
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Step 1 - Cables
Connecons
.Connect the Ethernet cable to the NAS and the router .1
.Connect the power cable to the NAS and the outlet .2
:You can also connect
.A second Ethernet cable for redundancy or performance
Step 2 - Insert hard drives
:Consider the following before inserting hard drives into the enclosure
.Seagate recommends installing the hard drives into the diskless enclosure from left to right
Cable management: Careful management of cables is recommended for optimal operation. It
.prevents potential hazards and allows for easier maintenance
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.Empty trays must stay in the bays for proper airflow
.Make certain that you are properly grounded before touching the hard drives
.Make certain that the hard drive’s SATA connection is at the rear of the tray
.The hard drive is fastened to the tray with pins
.The WSS NAS is shipped with screws to mount 2.5-inch hard drives to the hard drive trays
.Remove empty hard drive trays from the WSS NAS .1
.Gently bend the left side of the tray and connect the hard drive to the two pins on the right .2
.Release the left side of the tray and connect the remaining two pins to the hard drive .3
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Insert the hard drives into the WSS NAS’s bays. Push each hard drive tray into the bay as far as it will go .4
.before closing the tray handle
(Step 3 – Power on the NAS (recovery mode
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When first booting a diskless Seagate WSS NAS, the device must be placed into recovery mode to install the
.operating system on Disk 1
Use a thin pointed object (e.g. paperclip, thin screwdriver, etc.) to push the recovery button. Hold the .1
recovery button while applying a short push on the power button on the front of the WSS NAS. To make
certain that the WSS NAS enters recovery mode, continue to push the recovery button for five seconds
.after releasing the front power button
The status LED blinks for approximately 5 minutes. Wait for the status and function LEDs to turn solid before .2
.moving to the next step
Step 4 - Install Windows Storage Server 2012 R2 Essenals
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The installer for the operating system is pre-built on the motherboard flash drive. Once the status and function
.LEDs turn solid, push the function button to install Windows Storage Server 2012 R2 Essentials
The installation can take approximately 20 minutes. Wait for the status LED to turn solid before moving to the
.next step
Step 5 - Connect via Remote Desktop Connecon
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:Log in to the WSS NAS from a PC on the network
.Launch Microsoft Remote Desktop .1
Enter the default name of the NAS WSS: seagate-wss-nas .2
.Choose Connect .3
Enter the default login, administrator, and password, admin .4
.Choose OK .5
.Upon login, review the Seagate Setup Assistant for recommendations on how to configure your WSS NAS
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Operaon
Powering on/off the product
Powering on the NAS
.Confirm that the NAS is connected to an active power source .1
.Make certain that all hard drive trays are securely attached to the enclosure .2
Apply a short push to the product's power button. See the note below regarding a short push and a long .3
.push
Caution: Do not operate the product until the ambient temperature is within the specified
operating range (see System Overview). Confirm that newly installed hard drives are acclimatized
.before operating them
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Powering off the NAS
.Make certain that users on the network are not accessing the NAS .1
Use Windows Storage Server 2012 R2 Essentials to power off the NAS or, apply a short push to the power .2
.button. See the note below regarding a short push and a long push
.The LEDs turn off once the system has shut down
Short push
A short push is a manual depression on the power button that lasts no longer than two seconds. When the
.product is operating, a short push on the power button turns off the WSS NAS
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Long push
A long push is a manual depression on the power button that lasts more than four seconds. When the product is operating, a long push cuts the power from the NAS, forcing it to shut down immediately. A long push is not
.recommended since it can result in data loss. Use it only when troubleshooting a problem
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(LCD Menu (4-Bay and 6-Bay
The Seagate WSS NAS 4-Bay and 6-Bay include an LCD menu. You can check general hardware and operating
system settings while the WSS NAS is powered on. Review the table below for further details on the LCD
.menu
.See System Overview for the locations of the LCD menu and the up/down arrows
MenuSub-menu
Network.See the IP addresses assigned to the WSS NAS
Storage.See the percent of storage used: globally and per volume
AlertsUp to five alerts are listed on the sub-menu. Alerts include: temperature; casing; fan; and
.storage
Temperature.Check the temperatures for the WSS NAS's: hard drives; CPU; and motherboard
Fan.Review the fan’s rotational speed
DateReview the date, time and uptime. Uptime refers to the amount of time that the WSS NAS has
.been powered on
Software Information
Check the version of the Seagate Monitor tab in the Windows Storage Server 2012 R2 .Essentials dashboard
Access the LCD display menu
.Apply a short push on the WSS NAS’s up or down arrow to turn the LCD on .1
.Apply a long push on the WSS NAS’s up or down arrow to enter the main menu .2
.Push the WSS NAS’s up or down arrow to search the menu selections. Each screen reveals two selections .3
.Use the WSS NAS’s up or down arrow to highlight your selection. A horizontal arrow points to the selection .4
.Apply a long push on the WSS NAS’s up or down arrow to enter the sub-menu for that selection .5
.If applicable, push the WSS NAS’s up or down arrow to search through the sub-menu selections .6
Each menu and sub-menu remains on the LCD display for 30 seconds. To exit a sub-menu, apply a long push to
.the WSS NAS’s up or down arrow
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Soware
Your Seagate WSS NAS 2-Bay | 4-Bay | 6-Bay is powered by Windows Storage Server 2012 R2 Essentials. Use
:the Windows Storage Server 2012 R2 Essentials dashboard to
Configure storage spaces and volumes
Create users and groups for access rights to data
Set up the network and Ethernet ports
Schedule centralized client Windows PC backups
Configure Windows Server backup
Set up remote access
Check the health of the NAS
See the Seagate WSS NAS Administration User Manual for instructions on how to manage all the features
.available to the WSS NAS
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Hard Drive Maintenance
The Seagate WSS NAS 2-Bay | 4-Bay | 6-Bay is a desktop hard drive enclosure. Review the details below for
.hard drive tray locations and, where applicable, replacement
Precauons
The hard drives for the Seagate WSS NAS 2-Bay | 4-Bay | 6-Bay are hot swappable. However, performing
other types of hardware maintenance within the enclosure is not supported and can void your product’s
.warranty
During operation, all provided hardware (including the hard drives in their frames) should remain in place for
.optimal airflow
.Observe all conventional ESD precautions when handling the NAS’s parts
.Avoid contact with backplane components and connectors
Never remove the WSS NAS’s enclosure cover. Potential hazards of opening the cover while the product is
operating include, but are not limited to, rotating fans and hot surfaces. Removing the cover can void your
.product’s warranty
Adding/replacing a hard drive
:Follow the instructions below to perform one of the following
.Insert a new hard drive into an empty bay
.Expand storage space with a higher-capacity hard drive
.Replace a failed hard drive
Hard drives in protected volumes are hot swappable. However, it is not possible to hot-swap more than one
hard drive at a time. If you are replacing more than one hard drive in a volume, wait for synchronization to
.successfully complete before moving to the next hard drive
Always confirm that the hard drive you are replacing can be removed without harming an array. For example,
you want to expand a hard drive from 2TB to 3TB. You know that the 2TB hard drive is part of a RAID 5 array
composed of four hard drives. You will lose data if you remove the 2TB hard drive and another hard drive in the array has failed. Therefore, use Windows Storage Server 2012 R2 Essentials to check the health of all the hard drives in the RAID array. In this example, you can replace the 2TB hard drive if it is the only hard drive in
.the array that has failed and/or the other hard drives in the array are healthy
Important info: Refer to the product's Warranty before performing any hardware repairs or
.maintenance that is not described in this manual
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:Consider the points below before following the instructions
.Replace an existing or faulty hard drive with a hard drive of equal or greater capacity
.When handling hard drives, make sure that they are placed (and stored) on a cushioned surface
If you are replacing a 3.5-inch hard drive with a 2.5-inch hard drive, make certain to use the screws included
.with the NAS
inch hard drive-3.5
Push the hard drive tray’s lock button to open the latch and remove the hard drive tray. Important: Make .1
.certain that you remove the correct hard drive tray
.Insert a new hard drive or replace the current hard drive .2
.Empty tray: gently bend the left side of the tray and connect the hard drive to the two pins on the right
Important info: The WSS NAS only accepts internal 3.5-inch SATA hard drives. Do not use 3.5-inch
hard drives built for external storage or SAS hard drives. Seagate hard drives are optimized for use
.with your NAS. See Seagate NAS HDD for further information
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Full tray: Unfasten the four pins and remove the hard drive from the tray. To insert the new hard drive,
.gently bend the left side of the tray and connect it to the two pins on the right
.Release the left side of the tray and connect the remaining two pins to the hard drive .3
Insert the hard drive tray into the WSS NAS’s bay. Push it into the bay as far as it will go before closing the .4
.tray handle
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.If necessary, power on the NAS .5
.Manage the new storage using Windows Storage Server 2012 R2 Essentials .6
inch hard drive/SSD-2.5
:Installing a 2.5-inch hard drive/SSD requires the following
.Screws included with your Seagate WSS NAS
.A 2.5-inch hard drive or SSD
.A standard Philips head screwdriver
Important info: The WSS NAS only accepts internal 2.5-inch SATA hard drives. Do not use 2.5-inch
.hard drives built for external storage or SAS hard drives
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You can add the 2.5-inch hard drive or SSD to an empty hard drive tray or replace an existing disk. Make certain
.that the capacity of the 2.5-inch hard drive is equal to or greater than the disk you are replacing
Remove a hard drive tray from the Seagate WSS NAS. It can be empty or filled with a hard drive you want .1
.to replace
If applicable, remove the hard drive by unfastening the four pins and extracting it from the tray .2
The hard drive tray has a 2.5-inch hard drive/SSD adapter switch on the bottom right (Image A). Push it .3
(. down (Image B
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Image A
Image B
Align the screw holes on the hard drive tray with the screw holes on the bottom of the 2.5-inch hard drive .4
.or SSD
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.Use the included screws to fix the 2.5-inch hard drive or SSD to the hard drive tray. Use all four screws .5
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.Insert the hard drive tray into the empty slot .6
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.Run Windows Storage Server 2012 R2 Essentials to manage the new storage .7
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Geng Help
If you are having issues with your product, first consult the troubleshooting topics below. If the problem
.persists, refer to the Warranty to understand your warranty rights and responsibilities
Troubleshoong topics
.The Seagate WSS NAS will not turn on
?Q: Can you confirm that the WSS NAS is receiving power
.A: Make sure the power cable is properly connected, then apply a short push to the power button
?Q: Is there a problem with the power supply
.A: Confirm that the outlet is receiving power
.The Seagate WSS NAS is unresponsive
?Q: Have you tried to restart the system
A: Shut down the WSS NAS using Windows Storage Server 2012 R2 Essentials or, if you cannot access the
operating system, apply a short push to the front power button. If nothing happens after a few minutes, force
the WSS NAS to turn off by pressing and holding the front button for more than four seconds (long push). Once
off, restart the product by applying a short push to the front button. Note that this is not recommended under
.standard conditions as it can result in data loss
.The Seagate WSS NAS is overheating
?Q: Is the ambient temperature too high? Is the air output blocked? Are several fans malfunctioning
A: If the ambient temperature is below 104°F/40°C and the ventilation is cleared, you may have one or several
.malfunctioning fans. Contact Seagate technical support for confirmation
.The new hard drive that I inserted is not recognized. The hard drive's LED is red
Q: Is the hard drive's SATA connector clean and free of dust or other material? Did you insert the hard drive all
?the way into its slot
A: If the hard drive is properly inserted in its slot, go to Dashboard > Monitor > Internal Disks and choose
.Rescan Disks in Disk Tasks
Note: Seagate is dedicated to providing high quality products that enrich the lives of our customers.
To help Seagate offer the best customer support, we encourage you to create an account and register your product at https://www.onlineregister.com/seagate/. You can give us important
.feedback as well as receive updated information on your Seagate device
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.I am not certain if the WSS NAS's firmware should be updated
?Q: Where can I check the firmware version
A: Navigate to the Monitor tab on the Windows Storage Server 2012 R2 Essentials page or, check the firmware
(. version on the NAS's LCD (4-Bay and 6-Bay only
?Q: How do I know if the firmware is the latest version
.A: The Seagate Monitor tab automatically checks for updates and prompts you when new firmware is available
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Seagate WSS NAS Recovery
Your Seagate WSS NAS features a flash drive on its motherboard. The flash drive has a dedicated recovery that
:installs Windows Storage Server 2012 R2 Essentials on Disk 1. You can use the Seagate WSS NAS Recovery to
Install Windows Storage Server 2012 R2 Essentials on a diskless Seagate WSS NAS when first configuring
.the device
Install Windows Storage Server 2012 R2 Essentials on a replacement hard drive for Disk 1. Disk 1 is located
.in the first bay on the far left
.Troubleshoot problems with the operating system
.Disk 1 is the hard drive in the far left hard drive bay
When booting the WSS NAS in recovery mode, the Seagate WSS NAS Recovery automatically checks Disk 1 for
the operating system partition. Review the table below for recovery behavior following the search for the
.operating system
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Operating system partition
Recovery action
FoundThe partition is reformatted and a new version of the operating system is installed on the
.same partition. Data stored on other partitions on Disk 1 is not affected
Not foundDisk 1 is formatted and a new version of the operating system is installed on a dedicated
.partition. If applicable, data stored on other partitions on Disk 1 is erased
Prepare for a recovery
Back up the WSS NAS
The Seagate WSS NAS Recovery installs a new version of Windows Storage Server 2012 R2 Essentials on Disk
1. It is designed to leave the remaining hard drives untouched. However, to guarantee that data stored on the
NAS is preserved, Seagate recommends that you back up the NAS's volumes before moving forward with the
.recovery
Power off the WSS NAS
Following the backup (if applicable), use the operating system to power off the NAS. If you cannot access the
.operating system, apply a short push to the power button
Locate the recovery buon
The Seagate WSS NAS Recovery is enabled by simultaneously pushing the recovery and power buttons. The
recovery button is located on the back of the NAS within a small recessed niche. To push the recovery button,
you will need a thin pointed object such as a paperclip or a small screwdriver. See System Overview to review
.an illustration of recovery button
Perform a recovery
.Confirm that users on the network are not accessing the WSS NAS
If it is powered on, use the operating system to shut down the NAS. If you cannot access the operating
system, apply a short push to the power button. In extreme cases where the WSS NAS does not respond
(. to a short push, apply a long push to the power button (see Operation
If you are replacing the system hard drive (Disk 1), remove its tray and insert the new hard drive. Disk 1 is
located in the hard drive bay on the far left. For a full explanation on how to install a hard drive, see Hard
.Drive Maintenance
Use a thin pointed object (e.g. paperclip, thin screwdriver, etc.) to push the recovery button. Hold the .1
recovery button while applying a short push on the power button on the front of the WSS NAS. To make
certain that the WSS NAS enters recovery mode, continue to push the recovery button for five seconds
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.after releasing the front power button. See System Overview for the location of the recovery button
The status LED blinks for approximately 5 minutes. Wait for the status and function LEDs to turn solid before .2
.moving to the next step
.Push the function button to install Windows Storage Server 2012 R2 Essentials .3
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Depending upon the speed of the hard drive inserted into the Disk 1 tray, the installation can take up to 20 .4
.minutes. Wait for the status LED to turn solid before moving to the next step
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:Log in to the WSS NAS from a PC on the network .5
.Launch Microsoft Remote Desktop .1
Enter the default name of the NAS WSS: seagate-wss-nas .2
.Choose Connect .3
Enter the default login, administrator, and password, admin .4
Review the options presented by the Seagate Setup Assistant. To better manage your WSS NAS, make certain
.to follow the instructions to install the Windows Storage Server 2012 R2 Essentials dashboard
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