Seagate SKYHAWK ST10000VX0004 User's Product Manual

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SATA Product Manual

Standard 512E models

ST10000VX0004

100804012, Rev. E
Gen 4 - April 2018

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Document Revision History

Revision Date Pages affected and Description of changes

Rev. A 07/08/2016 Initial release.

fc: Updated to latest SkyHawk logo

Rev. B 06/14/2017

9 & 27: Corrected Guaranteed sectors count to 19,532,873,728
18: Updated Korean RRA adding Class B device warning text in Korean

Rev. C 10/06/2017

Rev. D 11/03/2017

Rev. E 04/13/2018

14: Updated Figure 2. Location of the HDA temperature check point
18-20: Updated Safety, EMC, FCC & RoHS Sections 2.11 through 2.12.3, per Compliance Council

20: Updated Table 6: Taiwan - Restricted Substances - Unit row headers = HDD & PCBA
23: Updated fastener penetration depth in Section 3.4 & Fig. 4 = 0.140 in.

18: Added Regulatory Model Number
23: Added missing side hole metric dimension (28.50 mm)

© 2018 Seagate Technology LLC. All rights reserved.

Publication number: 100804012, Rev. E April 2018
Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. PowerChoice, SeaTools and SkyHawk

are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or regis­tered trademarks are the property of their respective owners.
No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.
Call 877-PUB-TEK1 (877-782-8351) to request permission.
When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different
standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage.
Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating environment
and other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for
more information, visit www.bis.doc.gov), and controlled for import and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.

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Contents

Seagate® Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.0 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1 About the Serial ATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.0 Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.2.1 LBA mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.3 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.4 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.5 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.5.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.5.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.5.3 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.5.4 Extended Power Conditions - PowerChoiceTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.6 Environmental limits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.6.1 Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.6.2 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.6.3 Effective Altitude (sea level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.6.4 Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.6.5 Vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.7 Acoustics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.8 Test for Prominent Discrete Tones (PDTs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.9 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.10 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.10.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF) . . . . . . . . . . . . . 17

2.10.2 Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.10.3 Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.11 Agency and Safety Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.11.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.11.2 European Union (EU) CE Marking Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.11.3 Australian RCM Compliance Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.11.4 Canada ICES-003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.11.5 South Korean KC Certification Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.11.6 Morocco Commodity Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.11.7 Taiwanese BSMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.11.8 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.12 Environmental protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.12.1 European Union Restriction of Hazardous Substance Law. . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.12.2 China Requirements —China RoHS 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.12.3 Taiwan Requirements — Taiwan RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.13 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.14 Shipping, Repair and Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

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Contents

3.0 Configuring and mounting the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.3 Serial ATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.4.1 Mechanical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.0 Serial ATA (SATA) interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.1 Hot-Plug compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.2 Serial ATA device plug connector pin definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.3.1 Identify Device command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

4.3.3 S.M.A.R.T. commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

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Seagate® Technology Support Services

For information regarding online support and services, visit: http://www.seagate.com/contacts/

For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/

For information regarding data recovery services, visit: http://www.seagate.com/services-software/recover/

For Seagate OEM, Distribution partner and reseller portals, visit: http://www.seagate.com/partners/

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1.0 Introduction

This manual describes the functional, mechanical and interface specifications for the following:
Seagate® SkyHawk™ Serial ATA model drives:.

Standard 512E models

ST10000VX0004

These drives provide the following key features:

• 1M hour MTBF - designed for high write duty cycle across SkyHawk

• 256 MB data buffer

• 7200 RPM spindle speed

• ATA AV Command support - streaming video command support across SkyHawk

• Best-in-class acoustic performance means virtually silent operation

• Built-in error recovery for non-stop video streaming

• Compliant with RoHS requirements in China and Europe

• Full-track multiple-sector transfer capability without local processor intervention

• High instantaneous (burst) data-transfer rates (up to 600MB per second)

• Low activity power

• Native Command Queuing with command ordering to increase performance in demanding applications

• Performance-tuned for seamless video applications

• PowerChoice™ for selectable power savings

• Reliability for 24×7 video surveillance applications

• Rotational Vibration - mitigation of system level rotational vibration inside SkyHawk

• SeaTools® diagnostic software performs a drive self-test that eliminates unnecessary drive returns

• State-of-the-art cache and on-the-fly error-correction algorithms

• Streaming video optimization - consistent command completion times & ERC support across SkyHawk

• Support for S.M.A.R.T. drive monitoring and reporting

• Supports "8+" drive bays

• Supports ATA8 streaming commands

• Supports latching SATA cables and connectors

• Supports up to 64 cameras

• TGMR recording technology provides the drives with increased areal density

• Thermal monitoring and reporting for 24×7 operations

• Top Cover Attached motor for excellent vibration tolerance

• Transient power on management - <=1.8A spin-up current

• Uncompromising reliability supports flexible surveillance design with case temperatures up to 70ºC

• Workload ratings of 180TB/year

• Worldwide Name (WWN) capability uniquely identifies the drive

Note

Seagate recommends validating the configuration with the selected HBA/RAID
controller manufacturer to ensure use of full capacity is supported.

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1.1 About the Serial ATA interface

The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include:

• Easy installation and configuration with true plug-and-play connectivity.
It is not necessary to set any jumpers or other configuration options.

• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.

• Scalability to higher performance levels.

In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial ATA was designed to
allow users to install a Serial ATA host adapter and Serial ATA disk drive in the current system and expect all of the existing
applications to work as normal.

The Serial ATA interface connects each disk drive in a point-to-point configuration with the Serial ATA host adapter. There is no
master/slave relationship with Serial ATA devices like there is with parallel ATA. If two drives are attached on one Serial ATA host
adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This essentially
means both drives behave as if they are Device 0 (master) devices.

The host adapter may, optionally, emulate a master/slave environment to host software where two devices on

Note

The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward
compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data transfers, resets,
and interrupts are all emulated.

separate Serial ATA ports are represented to host software as a Device 0 (master) and Device 1 (slave) accessed at
the same set of host bus addresses. A host adapter that emulates a master/slave environment manages two sets
of shadow registers. This is not a typical Serial ATA environment.

The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as the
Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For additional information about how Serial ATA emulates
parallel ATA, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification. The specification can be downloaded from

www.serialata.or

g.

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2.0 Drive specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the
phrases the drive and this drive are used throughout this manual to indicate the following drive models:

Standard 512E models

ST10000VX0004

2.1 Specification summary tables

The specifications listed in the following tables are for quick reference. For details on specification measurement or definition, see the
appropriate section of this manual.

Table 1 Drive specifications summary

Drive specification ST10000VX0004

Formatted (512 bytes/sector)* 10TB
Guaranteed sectors (see Section 2.2)
Heads 14
Discs 7
Bytes per logical sector 512
Bytes per physical sector 4096
Recording density, KBPI (Kb/in max) 2230
Track density, KTPI (ktracks/in avg.) 386
Areal density, (Gb/in2 avg) 867
Spindle speed (RPM) 7200
Internal data transfer rate (Mb/s max) 2695
Max sustained transfer rate, OD read (MB/s) 210
I/O data-transfer rate (MB/s max) 600

PIO modes 0–4

ATA data-transfer modes supported

Cache buffer 256MB
Weight: (maximum) 650g (1.43 lb)
Average latency 4.16ms
Power-on to ready (sec) (typ/max) 20/30
Standby to ready (sec) (typ/max) 20/30
Startup current (typical) 12V (peak) <=1.8A

Voltage tolerance (including noise)

Non-Operating (Ambient °C) –40° to 70°
Operating ambient temperature (min °C) 5°
Operating temperature (drive case max °C) 70°

Temperature gradient (°C per hour max)

Relative humidity

Relative humidity gradient 30% per hour max

Altitude, operating

Altitude, non-operating
(below mean sea level, max)

Operational Shock (max at 2 ms) Read 70 Gs / Write 40 Gs
Non-Operational Shock (max at 2 ms) 250 Gs

Multiword DMA modes 0–2

Ultra DMA modes 0–6

5V ±5%

12V ±10%

†

20°C (operating)

30°C (non-operating)

5% to 95% (operating)

5% to 95% (non-operating)

–304.8 m to 3,048 m

(–1000 ft to 10,000+ ft)

–304.8 m to 12,192 m

(–1000 ft to 40,000+ ft)

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Drive specification ST10000VX0004

5–22 Hz: 0.25 Gs, Limited displacement

Vibration, operating

22–350 Hz: 0.50 Gs

350–500 Hz: 0.25 Gs
Operation Rotational vibration 20–1500Hz: 12.5 rads/s²
Vibration, non-operating 2–500 Hz: 2.27 Grms ref
Drive acoustics, sound power (bels)

Idle**

Performance seek

Non-recoverable read errors 1 sector per 10

2.8 (typical)

3.0 (max)

3.2 (typical)

3.4 (max)

15

bits read

Annualized Failure Rate (AFR) 0.88% based on 8760 POH

Average annualized workload rating: <180TB/year
The AFR specification for the product assumes the I/O workload does not exceed the average

Rated Workload

annualized workload rate limit of 180 TB/year. Workloads exceeding the annualized rate may
degrade the product AFR and impact reliability as experienced by the particular application. The
average annualized workload rate limit is in units of TB per calendar year.

To determine the warranty for a specific drive, use a web browser to access the following web
page: http://www.seagate.com/support/warranty-and-replacements/.

Warranty

From this page, click on the “Is my Drive under Warranty” link. The following are required to be
provided: the drive serial number, model number (or part number) and country of purchase.The

system will display the warranty information for the drive.
Load-unload cycles 300,000
Supports Hotplug operation per

Serial ATA Revision 3.2 specification

Ye s

* One GB equals one billion bytes when referring to hard drive capacity.

Accessible capacity may vary depending on operating environment and formatting.

** During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification,

which may increase acoustic and power to operational levels.

† Seagate does not recommend operating at sustained case temperatures above 60°C.

Operating at higher temperatures will reduce useful life of the product.

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2.2 Formatted capacity

ST models Formatted capacity* Guaranteed sectors Bytes per logical sector

ST10000VX0004 10TB 19,532,873,728 512

*One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting..

Note

LBA Counts for drive capacities greater than 8TB are calculated based upon the SFF-8447 standard publication.

ftp://ftp.seagate.com/sff/SFF-8447.PDF

2.2.1 LBA mode

When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of
guaranteed sectors as defined above.

See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit addressing support
of drives with capacities over 137GB.

2.3 Recording and interface technology

Interface Serial ATA (SATA)

Recording method Perpendicular

Recording density, KBPI (Kb/in max) 2230

Track density, KTPI (ktracks/in avg) 386

Areal density (Gb/in2 avg) 867

Spindle speed (RPM) (± 0.2%) 7200

Internal data transfer rate (Mb/s max) 2695

Maximum Sustained transfer rate (MB/s) 210

I/O data-transfer rate (MB/s max) 600 (Ultra DMA mode 5)

2.4 Start/stop times

Power-on to Ready (sec) (typ/max) 20/30

Standby to Ready (sec) (typ/max) 20/30

Ready to spindle stop (sec) (max) 20

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