Glass Door Merchandiser
Refrigerators & Freezers
Service, Installation and Care Manual
Please read this manual completely before attempting to install or operate this equipment.
Notify carrier of damage! Inspect all components immediately.
IMPORTANT INFORMATION
READ BEFORE USE
PLEASE SAVE THESE INSTRUCTIONS!
Service and Installation Manual
COMMERCIAL FREEZER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
obey all safety messages.
Our product instructions will be uploaded on our company official website.
This is the Safety Alert Symbol. This symbol alerts you to potential hazards that can
kill or injure you and others. All safety messages will follow the Safety Alert Symbol
and either the words” DANGER”, “WARNING” or “CAUTION”.
Danger means that failure to heed this safety
statement may result in severe personal injury or
death.
Warning means that failure to heed this safety
statement may result in extensive product
damage, serious personal injury, or death.
Caution means that failure to heed this safety
statement may result in minor or moderate
personal injury, or property or equipment damage.
All safety messages will alert you to what the potential hazard is, tell you how to reduce the chance of injury,
and let you know what can happen if the instructions are not followed.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
This appliance can be used by children aged from 8 years and above and persons with reduced physical
sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand the hazards involved. Children
shall not play with the appliance. Cleaning and user maintenance shall not be made by children without
supervision.
Keep the appliance and its cord out of reach of children less than 8 years.
Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
The appliance use flammable insulation blowing gas C5H10, disposal of the appliance shall in accordance
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Service and Installation Manual
with the regulations of local authorities.
i
The key for appl
WARNING: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of
obstruction.
WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other than
those recommended by the manufacturer.
WARNING: Do not damage the refrigerant circuit.
WARNING: Do not use electrical appliances inside the food storage compartments of the appliance, unless
they are of the type recommended by the manufacturer.
Handling, moving, and use of the refrigerator or freezer to avoid either damaging the refrigerant tubing, or
increasing the risk of a leak
L’opération, le mouvement et l’utilisation du réfrigérant ou le congélateur doivent éviter les dommages du
ance electric box should be safe kept by qualified persons in order to avoid a hazard
tuyau réfrigérant ou le rique de la fuite.
Caution – Risk of Fire or Explosion due to Flammable Refrigerant Used. Follow Handling
Instructions Carefully in Compliance with U.S. Government Regulations.
Component parts shall be replaced with like components and that servicing shall be done by factory
authorized service personnel, so as to minimize the risk of possible ignition due to incorrect parts or
improper service.
Les pièces de rechange doivent être remplacées par les components relatifs et les opérations doivent être
faites par les professionnels afin de minimaliser le risque d’allumage à cause des parts incorrects ou des
opérations impropres.
CAUTION – Risk Of Fire Or Explosion Due To Puncture Of Refrigerant Tubing; Follow Handling Instructions
Carefully. Flammable Refrigerant Used
DANGER: Risk of child entrapment. Before you throw away your old refrigerator or freezer:
Remove the doors
Leave the shelves in place so that children cannot climb inside easily.
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Service and Installation Manual
CONTENTS
RECEIVING & INSPECTING EQUIPMENT..4
SPECIFICATIONS..5
INSTALLATION....6
OPERATION....7
MAINTENANCE..8
STANDARD LABOR GUIDELINES...10
WIRING DIAGRAM12
All rights reserved. Reproduction of this manual without written permission is prohibited.
SERIAL NUMBER INFORMATION
The serial number of all self-contained refrigerators and freezers is located inside the unit on the left hand side
near the top on the wall.
Always have the serial number of your unit available when calling for parts or service.
This manual covers standard units only. If you have a custom unit, consult the customer service department at the
number listed in the back cover.
RECEIVING AND INSPECTING THE EQUIPMENT
Even though most equipment is shipped crated, care should be taken during unloading so the equipment is not
damaged while being moved into the building.
1. Visually inspect the exterior of the package and skid or container. Any damage should be noted and reported
to the delivering carrier immediately.
2. If damaged, open and inspect the contents with the carrier.
3. In the event that the exterior is not damaged, yet upon opening, there is concealed damage to the equipment
notify the carrier. Notification should be made verbally as well as in written form.
4. Request an inspection by the shipping company of the damaged equipment. This should be done within 10
days from receipt of the equipment.
5. Be certain to check the compressor compartment housing and visually inspect the refrigeration package. Be
sure lines are secure and base is still intact.
6. Freight carriers can supply the necessary damage forms upon request.
7. Retain all crating material until an inspection has been made or waived.
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Service and Installation Manual
KGF
-23353
PLUG
115
/60/1
1 3650
567
PLUG
115/60/1
48
540 5-15
P
115
/60/1
72
741 5-15P
SPECIFICATION
SWING GLASS DOOR REFRIGERATORS
MODEL# V/Hz/Ph AMPS
SEAG-SGM48
SEAG-SGM72
SWING GLASS DOOR FREEZERS
MODEL# V/Hz/Ph AMPS
SEAG-SGF48
SWING GLASS DOOR FREEZERS
MODEL# V/Hz/Ph AMPS
4.5
7.5
9
STORAGE
CAPACITY
Cu-ft
STORAGE
CAPACITY
Cu-ft
48
STORAGE
CAPACITY
Cu-ft
HP BTU
1/4
2380 3.7
1/2
3200 5.29
HP BTU
HP BTU
CHARGE
OZ
CHARGE
OZ
5.29
CHARGE
OZ
SHIP
WEIGHT
LBS
SHIP
WEIGHT
LBS
SHIP
WEIGHT
LBS
NEMA
NEMA
5-20P
NEMA
PLUG
SEAG-SGF72
115/208
-230/60/1
9
72 1-1/4
4500
5.29 829
L14-20P
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Service and Installation Manual
INSTALLATION
Location
Units represented in this manual are intended for indoor use only. Be sure the location chosen has a floor
strong enough to support the total weight of the cabinet and contents. A fully loaded unit can weigh as much
as 1500 pounds. Reinforce the floor as necessary to provide for maximum loading. For the most efficient
refrigeration, be sure to provide good air circulation inside and out.
Inside cabinet:
Do not pack freezer so full that air cannot circulate. The refrigerated air is discharged at the top rear of
the unit. It is important to allow for proper air flow from the top rear to the bottom of the unit. Obstructions to
this air flow can cause the evaporator coil to freeze up,a loss of temperature or overflow of water from the
evaporator drain pan. The shelves have a rear turn up on them to prevent this. However, bags and other
items can still be located to the far rear of the cabinet. Air is brought into the evaporator coil with fans
mounted to the front of the coil. Prevent obstruction by locating large boxes and tall stacks of product to the
bottom of the cabinet.
Outside cabinet:
Be sure that the unit has access to ample air. Avoid hot corners and locations near stoves and ovens.
It is recommended that the unit be installed no closer than 2" from any wall with at least 12" of clear space
above the unit. Should it become necessary to lay the unit on its side or back for any reason, allow at least
24 hours before start-up so as to allow compressor oil to flow back to the sump. Failure to meet this
requirement can cause compressor failure and unit damage.
Leveling
A level cabinet looks better and will perform better because the doors will line up with the frame properly,
the cabinet will not be subject to undue strain and the contents of the cabinet will not move around on the
shelves. Use a level to make sure the unit is level from front to back and side to side. Units supplied with
legs will have adjustable bullet feet to make the necessary adjustments. If the unit is supplied with casters,
no adjustments are available. Ensure the floor where the unit is to be located is level.
Stabilizing
Models are supplied on casters for your convenience, ease of cleaning underneath and for mobility. It is very
important, however, that the cabinet be installed in a stable condition with the front wheels locked while in
use.
Standard warranties will be voided due to improper installation procedures.
NOTE
Electrical connection
Refer to the amperage data on page 3, the serial tag, your local code or the National Electrical Code to be
sure the unit is connected to the proper power source. A protected circuit of the correct voltage and
amperage must be run for connection of the line cord, or permanent connection to the unit.
The ON/OFF switch must be turned to OFF and the unit disconnected from the power
source whenever performing service, maintenance functions or cleaning the
DANGER
refrigerated area.
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Service and Installation Manual
OPERATION
1. FRONT PANEL COMMANDS
To switch the instrument off.
Do not throw items into the storage area. Failure to heed these recommendations
could result in damage to the interior of the cabinet.
CAUTION
Freezers: During the refrigeration cycle, the controller supplies power to the condensing unit and
evaporator fan motors. The evaporator fan will run at any time when the evaporator coil temperature is
below 54°F and it will cycle off during the defrost period. Every 6 hours, the unit will turn off and the defrost
heater will work to clear up the ice. The controller now displays the defrost symbol. When the coil
temperature reaches 45°F or after 20 minutes of defrost, the unit will turn on again.
1. Anti-Condensation heaters on the door frames work in conjunction with the compressor.
2. The factory setting of the temperature range is -7°F to -3°F
On/Off Switch:
An on/off switch is located on the front of the bottom panel. When the unit is on, the switch will glow green.
Light Switch:
A light switch is located next to the on/off switch on the front of the bottom panel.
SOLID-STATE THERMOSTAT DESCRIPTIONS
1.1 KEY FUNCTION
To display target set
operation.
To start a manual defrost
To view last alarm occurrence; in programming mode, it browses the parameter codes or
increases the display value
To view last alarm occurrence; in programming mode, it browses the parameter codes or
decreases the display value
KEY COMBINATION
point; in programming mode, it selects a parameter or confirms an
To lock & unlock the keyboard
To enter in programming mode
To return to the room temperature display
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Service and Installation Manual
FUNCTIONS
3. ALARM SIGNALS
LED
MODE
SIGNIFICATO
On
Compressor enabled
Flashing
Anti-short cycle delay enabled (AC parameter)
On
Defrost in progress
Flashing
Dripping in progress
On
Fans output enabled
Flashing
Fans delay after defrost
On
Measurement unit
Flashing
Programming mode
On
Measurement unit
Flashing
Programming mode
1.2 Function of LEDS
2. MAIN
2.1 HOW TO SEE THE SETPOINT
1. Push and immediately release the SET key: the display will show the set point value.
2. Push and immediately release the SET key or wait for 5 seconds to display the sensor value again.
2.2 HOW TO CHANGE THE SETPOINT
1. Hold the SET key for more than 2 seconds to change the set point value.
2. The value of the set point will be displayed and the LED starts blinking.
3. To change the set value push the or key within 10s.
4. To set a new point value, push the SET key again or wait 10s.
2.3 HOW TO START A MANUAL DEFFROST
Push the key for more than 2 seconds and a manual defrost will start
2.4 HOW TO LOCK THE KEYBOARD
1. Hold the and keys for more than 3s.
2. The “POF” message will be displayed and the keyboard will be locked. At this point, it will be possible only
to see the set point or the MAX or Min temperature stored.
3. If a key is pressed more than 3s, the ”POF” message will be displayed.
2.5 HOW TO UNLOCK THE KEYBOARD
Hold the and keys together for more than 3s till the “POF” message is displayed, then press
or key to select the item to check or program.
HOW TO SEE THE ALARM AND
RESET THE RECORDED ALARM
1. Push the or key to
display alarm signals.
2. When the signal is displayed, hold
the SET key until the “rst” message
is displayed, and push the SET key
again. The “rst” message will start
blinking and the normal temperature
will be displayed again.
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Service and Installation Manual
MAINTENANCE
The power must be turned OFF and the unit disconnected from the power source
whenever performing service, maintenance functions or cleaning the refrigerated area.
DANGER
Refrigerators and Freezers
The interior and exterior can be cleaned using soap and warm water. If this isn't sufficient, try ammonia and
water or a nonabrasive liquid cleaner. When cleaning the exterior, always rub with the "grain" of the stainless
steel to avoid marring the finish.
Do not use an abrasive cleaner because it will scratch the stainless steel and plastic and can damage the
breaker strips and gaskets.
Cleaning the Condenser Coil
The condenser coil requires regular cleaning. Recommended cleaning is every 90 days. In some
instances, you may find that there is a large amount of debris and dust or grease accumulated prior to the
90 day time frame. In these cases the condenser coil should be cleaned every 30 days.
If the build up on the coil consists of only light dust and debris, the condenser coil can be cleaned with a
simple brush. Heavier dust build-up may require a vacuum or even compressed air to blow through the
condenser coil.
If heavy grease is present, there are de-greasing agents available for refrigeration use and specifically for
the condenser coils. The condenser coil may require a spray with the de-greasing agent and then blown
through with compressed air.
Failure to maintain a clean condenser coil can initially cause high temperatures and excessive run times.
Continuous operation with dirty or clogged condenser coils can result in compressor failures. Neglecting the
condenser coil cleaning procedures will void any warranties associated with the compressor or cost to
replace the compressor.
Never use a high pressure water wash for this cleaning procedure as water can damage
the electrical components located near or at the condenser coil.
DANGER
In order to maintain proper refrigeration performance, the condenser fins must be cleaned of dust, dirt and
grease regularly. It is recommended that this be done at least every three months. If conditions are such that
the condenser is totally blocked in three months, the frequency of cleaning should be increased. Clean the
condenser with a vacuum cleaner or stiff brush. If extremely dirty, a commercial-grade condenser cleaner
may be required.
Stainless Steel Care and Cleaning
To prevent discoloration of rust on stainless steel several important steps need to be taken. First, we need to
understand the properties of stainless steel. Stainless steel contains 70-80% iron which will rust. It also
contains 12-30% chromium which forms an invisible passive film over the steels surface which acts as a
shield against corrosion. As long as the protective layer is intact, the metal is still stainless. If the film is
broken or contaminated, outside elements can begin to breakdown the steel and begin to form rust of
discoloration. Proper cleaning of stainless steel requires soft cloths or plastic scouring pads,
NEVER USE STEEL PADS, WIRE BRUSHES OR SCRAPERS!
DANGER
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Service and Installation Manual
MAINTENANCE
Cleaning solutions need to be alkaline based or non-chloride based. Any cleaner containing chlorides will
damage the protective film of the stainless steel. Chlorides are commonly found in hard water, salts, and
household and industrial cleaners. If cleaners containing chlorides are used, be sure to rinse repeatedly and
dry thoroughly.
Routine cleaning of stainless steel can be done with soap and water. Extreme stains or grease should be
cleaned with a non-abrasive cleaner and plastic scrub pad. It is always good to rub with the grain of the steel.
There are also stainless steel cleaners available which can restore and preserve the finish of the steels
protective layer.
Early signs of stainless steel breakdown can consist of small pits and cracks. If this has begun, clean
thoroughly and start to apply stainless steel cleaners in attempt to restore the passivity of the steel.
Never use an acid based cleaning solution！！！！Many food products have an acidic content
which can deteriorate the finish. Be sure to clean the stainless steel surfaces of ALL
CAUTION
food products.
Gasket Maintenance
Gaskets require regular cleaning to prevent mold and mildew build up and also to keep the elasticity of
the gasket. Gasket cleaning can be done with the use of warm soapy water. Avoid full strength
cleaning products on gaskets as this can cause them to become brittle and prevent proper seals.
Never use sharp tools or knives to scrape or clean the gasket which could possibly tear the gasket and
rip the bellows.
Gaskets can easily be replaced and don’t require the use of tools or authorized service technicians. The
gaskets are "Dart" style and can be pulled out of the groove in the door and replaced by pressing the new
one back into place.
Doors/Hinges
Over time and with heavy usage, door hinges may become loose. If the door begins to sag, tighten the
screws that mount the hinge brackets to the frame of the unit. If the doors are loose or sagging, this can
cause the hinge to pull out of the frame which may damage to both the doors and the door hinges. In
some cases, a qualified service agent or maintenance personnel is required to do this.
Drain Maintenance
Each unit has a drain located inside the unit which removes the condensation from the evaporator coil and
and drains the excess water into an evaporator pan. Each drain can become loose or disconnected from
moving or bumping the drain. If you notice excessive water accumulation on the inside of the unit, be sure
the drain tube is connected from the evaporator housing to the condensate evaporator drain pan. If water is
collected underneath the unit you may want to check the condensate evaporator drain tube to be sure it is
still located inside the drain pan. The leveling of the unit is important as the units are designed to drain
properly when on a level surface, if your floor is not level this can also cause drain problems. Be sure all
drain lines are free of obstructions because obstructions may cause water to back up and overflow the drain
pans.
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Service and Installation Manual
MAINTENANCE
Swing Door Replacement and Adjustment
1. Open the bottom panel and hold the door. Then loosen the bottom hinge screw and take off the old door.
2. Prepare new door; insert top pin into top hinge, get one bottom hinge to hold the door with the bottom pin.
Fasten bottom hinge securely to the door frame with three screws.
3. Allow the door to freely swing, making sure it swings closed by itself with no restriction.
4. Plug the unit in and make sure the lock works well.
5. If not, adjust the door height by adding the plastic spacer/washer provided with the bottom hinge pin.
Sliding Door Replacement and Adjustment
1. Take off the hook of the counterweight of door from the top of the door.
2. Hold
3. Prepare new door; hold the door insert into top channel until the bottom edge is over the bottom channel.
the door up until the bottom edge is over the channel. Move the door out across the channel and
lay the door down.
Slide the bottom of the door across the channel wall and place it into the channel.
Remove the bottom panel
Loosen and remove the top screws, slide the panel up and out
Light Bulb Replacement
1. Upper light bulb replacement: Loosen the screws in the bottom of the top panel and swing the panel up
until the light bulb is exposed. Light bulb can then be changed.
2. LED light bulb replacement: Take the cover off to replace the LED light bulb.
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WIRING DIAGRAM
MODEL: SEAG-SGM48
Service and Installation Manual
MODEL: SEAG-SGM72
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Service and Installation Manual
WIRING DIAGRAM
MODEL: SEAG-SGF48
MODEL: SEAG-SGF72
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WIRING DIAGRAM
MODEL: SEAG-SGM48
Service and Installation Manual
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Service and Installation Manual
WIRING DIAGRAM
MODEL: SEAG-SGM72
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WIRING DIAGRAM
MODEL: SEAG-SGF48
Service and Installation Manual
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Service and Installation Manual
WIRING DIAGRAM
MODEL: SEAG-SGF72
17
SEAGATE WARRANTY
Two Year Parts & Labor Warranty
Warranty service coverage is not offered outside of the United States and Canada.
Additional Three Year Compressor Warranty
4.
Exceptions to two (2) year part warranty other than additional three (3) year compressor warranty. Light bulbs and
door gaskets are limited to 90 warranty period, parts only.
6.
All other warranties, either express or implied arising under law or equity or custom of the trade, including but not
MVP Group (SEAGATE) warrants, to the original purchaser, all of its new equipment to be free from defects in material
and workmanship, under normal use and maintenance service, for a period of two (2) years from the date of
original purchase or 15 months after shipment date from the manufacturer, whichever occurs first. Warranty
coverage is limited to the repair and/or replacement, including labor charges, of defective parts and/or assemblies.
The labor warranty shall include straight time labor charges and travel charges within 100 miles roundtrip. Warranty service
must be arranged by calling 514 737-9701, or toll free, 888 275-4538 for service in the United States and Canada.
In addition to the two (2) years warranty stated above, SEAGATE warrants its compressor units to be free from defects
in both material and installation workmanship under normal and proper use and maintenance service for a period of
three (3) additional years from the date of original installation but not to exceed five (5) years and three (3) months
after shipment from SEAGATE. The three (3) year extended compressor warranty applies only to the compressor part
itself and does not apply to other parts, components or labor charges involved in replacement of compressor.
*RESIDENTIAL APPLICATIONS: SEAGATE assumes no responsibility nor liability for any parts, or labor coverage for
component failure, or other damage resulting from installation in residential or non-commercial applications.
Conditions
All service under this warranty, for either labor or parts, must be performed by a preferred service provider arranged by
the SEAGATE Warranty Department at 514 737-9701, or toll free, 888 275-4538. Warranty claims should include
model number of the unit, batch & serial number of the unit, and proof of purchase. Service coverage is limited to units
located in the United States and Canada only.
Limitation & Exclusive Warranty
This part and labor warranty is the sole and exclusive warranty remedy offered by SEAGATE. SEAGATE’s sole obligation
under this warranty is limited to either repair or replacement of parts and is subject to the limitations listed below.
1.
SEAGATE
subjected to harsh chemical action, or external causes such as the use of extension cords, electrical power fluctuation,
lack of proper maintenance, non-factory approved revisions or modifications or equipment damaged by fire, flood, or
other acts of God.
2.
SEAGATE
loss,profit loss, personal injury, property damage, damage during transit, losses or damages arising from food or
product spoilage claims.
3.
SEAGATE shall bear no responsibility for parts or labor coverage for component failure or other damages resulting from
improper usage, installation, or maintenance as described in the owner’s manual.
5.
SEAGATE
other than commercial applications. SEAGATE assumes no responsibility nor liability for any parts, or labor coverage for
component failure, or other damage resulting from installation in residential or non-commercial applications.
limited to, warranties or merchantability or fitness for a particular purpose are excluded. SEAGATE’s liability on any
claim, including but not limited to negligence, shall not exceed the price of the equipment that gives rise to the claim.
will bear no responsibility or liability for any equipment which has been misapplied, mishandled, misused,
will bear no responsibility for consequential loss or damages such as, including but not limited to, economic
equipment is intended for commercial use only and this warranty is void if the equipment is installed in
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