Seagate Server User Manual

this publication or the Seagate Mirra software, in source code or object code form, may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Seagate Technology LLC. Contact information is available on the web at http://support.mirra.com.

This product includes software developed by the Apache Software Foundation

(http://www. apache.org/).

This product includes software developed by the JDOM Project (http://

www.jdom.org/).

This product includes software developed by the Jetty Project, Mort Bay

Consulting Pty. Ltd. (Australia) (http://jetty.mortbay.org/jetty/index.html).

This product includes the Java 2 Platform, Standard Edition developed by Sun

Microsystems, Inc. (http://java.sun.com/j2se/).

This product includes portions of the Debian Linux distribution (http://

www.debian.org/) and associated packages distributed according to the Debian Free Software Guidelines (http://www.debian.org/social_contract#guidelines).

Copyrights for the open source software components are provided in the

Copyrights folder on your Mirra PC software CD. To request copies of open source software used in this product, visit the www.mirra.com web site.

Permission is hereby granted, free of charge, to any person obtaining a copy of this

software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, provided that the above copyright notice(s) and this permission notice appear in all copies of the Software and that both the above copyright notice(s) and this permission notice appear in supporting documentation.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED,

INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A

Mirra Manual for Windows Release 2.2 i

PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR HOLDERS INCLUDED IN THIS NOTICE BE LIABLE FOR ANY CLAIM, OR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Trademarks

Seagate™ and the Mirra logo are trademarks of Seagate Technology LLC, which

may be registered in some jurisdictions.

Windows 2000™ and Windows XP™ are trademarks of Microsoft Corporation in

the US and other countries. All other trademarks are the property of their respective owners.

Patents

Patent Number: U.S. Patent 6,928,476

U.S. and International Patents Pending

Changes

The material in this publication is for information only and is subject to change

without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, Seagate Technology LLC assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. Seagate Technology LLC reserves the right to make changes in the product design without reservation and without notification to its users.

Disclaimer

IF THIS PRODUCT DIRECTS YOU TO COPY MATERIALS, YOU MUST HAVE PERMISSION FROM THE

Important Safety Instructions

The following instructions pertain to the risk of fire, electric shock, or bodily injury.

Please read all of these instructions carefully.

1. Save these instructions for later use.

Mirra Manual for Windows Release 2.2 ii

2. Follow all the instructions and warnings marked on this product or included in

this manual.

3. Do not place Mirra on an unstable cart, stand, or table. The product may fall,

causing serious damage to the product.

4. Keep away from excessive heat or moisture. Inadequate ventilation may cause

internal component failure. Do not use your product near water.

5. Never push objects of any kind into the product through the cabinet openings.

Objects may touch dangerous voltage points or short out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product. Unplug the product from the main power outlet if exposed to liquids, rain, or water.

6. Connect your product only to an AC power source as indicated on the

product's information label. If you're not sure of the type of AC power available, consult your local power company.

a. CAUTION: TO PREVENT ELECTRIC SHOCK, FULLY INSERT PLUG INTO GROUNDED AC

OUTLET. DO NOT USE A PLUG WITH A RECEPTACLE OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.

b. PROTECT POWER CORDS FROM BEING WALKED ON, ROLLED OVER, CRIMPED, BENT,

OR PINCHED, PARTICULARLY AT PLUGS, CONVENIENCE RECEPTACLES, AND THE POINT AT WHICH THEY CONNECT TO THE SERVER.

052407

Turn off and unplug your product from the main electrical power outlet before

cleaning. Use a damp cloth for cleaning. Do not use liquid cleaners or aerosol cleaners. Aerosol cleaners may be harmful to the environment

Do not attempt to open your Mirra Sync and Share Personal Server. Only Seagate

Technology LLC can safely repair your Mirra. Opening the Mirra or attempting to modify it will subject you to a risk of injury, may damage the product, and will void your warranty. Go to

http://support.mirra.com

for service.

MirraGuard Data Guarantee

If one of your computer hard drives fails, all data backed up on your Mirra Sync and

Share Personal Server will be restored. Seagate will assist you in the restoration and, if necessary, Seagate’s Data Recovery Service will commit up to $1,000 to recover and restore your data. See details on line at

www.seagate.com

Mirra Limited Warranty

One year parts and labor.

Mirra Manual for Windows Release 2.2 iii

Chapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

File System Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Network Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Chapter 2: Connecting the Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Using a Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Connecting your Mirra to your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Setting Up a Single Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Setting Up Multiple Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Connecting your Mirra to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 3: Setting Up your Mirra . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installing the Mirra Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

If You’re Updating from 2.0 to 2.2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Configuring your Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

XP Firewall (Internet Connection Firewall) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

ZoneAlarm Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Setting Up the Mirra PC Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Mirra Discovery Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Mirra Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Creating a New Web Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Managing your Personal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using the Mirra Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

System Tray Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

File and Folder Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Hiding the File and Folder Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Personalizing your Mirra . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Changing Your Email Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Naming your Personal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Adjusting Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Advanced Network Settings for Manual Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Setting Up Multiple Users on One Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using Mirra with Windows XP Fast User Switching . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Setting Up Multiple Computers with One Mirra . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Accessing the Mirra Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

i Table of Contents Mirra Manual for Windows

Using the Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Chapter 4: Using the Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Using the Task Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Mirra Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Configuring a Mirra Name or Advanced Network Settings . . . . . . . . . . . . . . . . . . . 56

Setting/Changing an Access Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Alert Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Dismissing an Alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Dismissing All Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Viewing Alert Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Disabling Popups for this Type of Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Enabling Popups for this Type of Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Chapter 5: Backing Up and Restoring Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Folder-naming Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Selecting Folders for Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

From the Backup Tasks Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

From your Desktop or Windows Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Checking Backup Status on your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Verifying a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Opening Backups from your Desktop or Windows Explorer. . . . . . . . . . . . . . . . . . . . . . 67

Reading the Activity Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Accessing Backups from Other Computers Connected to Your Mirra . . . . . . . . . . . . 69

Copying Files from Another Computer Connected to Your Mirra . . . . . . . . . . . . . . . . . 71

Copying a Folder from Another Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Copying a File from Another Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Restoring Folders After a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using the Backup & Restore Task Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Backup Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Backing Up a New Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Selecting a Recommended Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Removing a Folder from Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Restore Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Restoring a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Stopping a Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Saving a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Saving a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Undeleting a File or Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

File/Folder Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Opening a Folder in Mirra . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Opening a Folder in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Mirra Manual for Windows Table of Contents ii

Opening a File in Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Sharing a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Viewing Previous Versions of a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Purging Files and Folders from your Personal Server. . . . . . . . . . . . . . . . . . . . . . . . . 86

Version Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Saving a Selected Version of a File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Restoring a Selected Version of a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Notes on Backing Up and Restoring Files and Folders . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Chapter 6: Sharing Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Using the Sharing Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Sharing via the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Setting Up an Address Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Address Book Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Adding an Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Editing an Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Deleting an Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Sharing a Folder with an Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Sharing via the Local Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Using the Share a Folder Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Opening the Share a Folder Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

From the Address Book Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

From the Sharing Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

From the Backup & Restore Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

From your Windows PC Desktop or Windows Explorer . . . . . . . . . . . . . . . . . . . . . . . 101

Selecting a Folder to Share. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Selecting Share Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

By Email Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

On the Local Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Setting Folder Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Notifying Share Recipients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Shares via the Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Shares via the Local Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Completing the Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Synchronizing Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Synchronizing Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Working with Synchronized Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Stopping Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Managing Shared Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Sharing Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Sharing a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Opening a Shared Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

iii Table of Contents Mirra Manual for Windows

Stopping a Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Synchronizing Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Stopping Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Changing Folder Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Saving a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Saving a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Notes on Sharing Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Chapter 7: Setting Up Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Creating a Mirra Web Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Enabling Folders for Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Web Access Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Enabling a Folder for Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Disabling a Folder for Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Enabling All Folders for Web Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Disabling All Folders for Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Setting Web Access Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Notes on Accessing Files via the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Chapter 8: Reading the Activity Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Chapter 9: Managing Your Mirra. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Checking the Backup Status of all Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Turning Off your Personal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Returning to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Changing a Mirra Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Telephone Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

MirraGuard Data Guarantee. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i

Mirra Manual for Windows Table of Contents iv

Chapter 1: Introduction

This manual provides information about how to connect your Mirra™ Sync and

Share Personal Server and install, set up, and use the Mirra PC software.

Your shipping container should include the following components:

• Seagate Mirra Sync and Share Personal Server (320 GB or 500 GB model)

• AC power cable

• Ethernet cable

• Mirra software CD (contains this electronic

• Mirra license key sticker (affixed to the Mirra software CD sleeve)

•

Mirra Setup Guide

container)

•

Mirra Getting Started Guide

(printed on the pocket folder insert in the shipping

Mirra Manual

)

System Requirements

The Mirra software can be installed on PCs that meet these minimum system

requirements:

• Pentium III 450 MHz processor

• 256 MB of RAM

• 100 MB of free disk space

• Ethernet network support and CD-ROM drive

• Windows XP Home, Windows XP Professional, Windows 2000, Windows 2000

Server, Windows 2003 Server, or Windows Vista plus the latest Service Packs and updates

Mirra works only with the English version of the Windows OS.

• Broadband always-on Internet connection (such as DSL or cable)

Mirra Manual for Windows Release 2.2 1

File System Requirement

If your system disk is a FAT32 file system instead of the standard NTFS file

system (for example, if you upgraded your PC to Windows XP or 2003 from an earlier operating system), when you install the Mirra software, you see this message:

Figure 1~1 NTFS File System Warning

Because your computer is not using NTFS, the Volume Shadow Copy Service is not

available. As a result, although your Mirra will function, the Mirra software cannot back up files opened and locked by an application such as Outlook. Once those files have been closed, Mirra can back them up.

If you wish, you can upgrade your system partition to NTFS using a built in Windows

tool called

microsoft.com/?kbid=307881)

Convert

(see the Microsoft Knowledge Base at

http://support.

Network Requirements

Your Personal Server must be connected to a router or hub with an open Ethernet

port. If you have only one computer and connect to the Internet with a broadband modem, you must install a router or a hub so that your Personal Server and your computer can share the same Internet connection. If you have a different configuration, see for further details on connecting your Personal Server to your computer.

Note: If you have a wide area network (WAN) that uses a router to bridge different subnets, you

can use your Personal Server only with computers connected to the same subnet.

Mirra Manual for Windows Release 2.2 2

Setting Up a Single Computer

Setting Up Multiple Computers

Chapter 2: Connecting the Components

Using a Router

You should have a router on your network for several reasons:

1. To set up a local network so that other computers can connect to your Mirra.

2. To connect the local network to the Internet.

3. To provide firewall protection between the local network (including the Mirra)

and the Internet.

You should always use a router that includes a firewall to connect your local

network to your Internet Service Provider (ISP) because the firewall blocks unauthorized access to your local network from the Internet.

Connecting your Mirra to your Computer

The Mirra Sync and Share Personal Server can be used with one computer or with

multiple computers.

Mirra Manual for Windows Release 2.2 3

Setting Up a Single Computer

Connect your Mirra to a router using the Ethernet cable included in your shipping

carton. Once connected, your setup should resemble the one shown in Figure 2~1:

Figure 2~1 Connecting your Personal Server with a Single Computer

In Figure 2~1, your Personal Server is connected to a router which is, in turn,

connected to a broadband modem and to the computer. Some broadband modems and wireless access points include a router, so your setup might look different.

Setting Up Multiple Computers

If you already have multiple computers sharing a broadband Internet connection,

you probably already have a router. Check for an available Ethernet port and use

Mirra Manual for Windows Release 2.2 4

the provided Ethernet cable to connect your Personal Server to the router as shown in Figure 2~2:

Figure 2~2 Connecting your Personal Server with Multiple Computers

Your configuration might look different than the one pictured in Figure 2~2.

Connect your Personal Server to your router in the same way you connect other computers.

Connecting your Mirra to a Power Source

To connect your Mirra to a power source,

Step 1: Plug the appropriate end of the provided power cable into the power slot on

the rear of your Personal Server. Make sure it’s firmly and completely seated.

Figure 2~3 Mirra Power Plug Outlet

Mirra Manual for Windows Release 2.2 5

Step 2: Connect the other end of the power cable to an AC power source.

Step 3: On the front of the Mirra, press and release the power button:

Figure 2~4 Mirra Power Button

• The green light to the right of the power button shines steadily.

• The amber light to the left of the power button starts blinking after a few

seconds.

When the amber light shines steadily and a startup tone sounds, you have successfully installed your Personal Server. (If the amber status light shuts off, check the Mirra web site for help at

http://support.mirra.com

Mirra Manual for Windows Release 2.2 6

Chapter 3: Setting Up your Mirra

Installing the Mirra Software

You must install the Mirra software on each Windows XP or 2000 PC, Windows

2000 Server, Windows 2003 Server, or Windows Vista in your network that you want to connect to your Personal Server.

If You’re Updating from 2.0 to 2.2

If you’re updating your Mirra software from Version 2.0 to Version 2.2, you must

exit the Mirra software on your desktop before you begin the update process. (This does not apply to an upgrade from Version 2.1 to Version 2.2.)

To exit the Mirra software,

Step 1: Rght-click the Mirra icon in the System Tray.

Step 2: On the dropdown menu, select Exit.

The software closes on your desktop and the Mirra icon disappears from your System Tray.

Mirra Manual for Windows Release 2.2 7

If you forget to exit the software before you begin installing the update, a Question window opens:

Figure 3~1 Reminder to Exit the Mirra Software

Step 3: Right-click the Mirra icon in your System Tray and select Exit from the

dropdown menu.

Step 4: Click Yes in the Question window to continue with the update installation.

You must have Administrator privileges (or the Administrator’s password) to install the Mirra software on your computer. However, Administrator privileges are not required to run the Mirra application. This does not affect most users since the Windows 2000 and XP operating systems automatically set up personal accounts with Administrator privileges. It might be an issue only in an office setting.

To install the Mirra software,

Step 1: Insert the Mirra CD in the computer's CD-ROM drive.

Mirra Manual for Windows Release 2.2 8

The InstallShield Wizard Welcome window opens.

If you’re installing the Mirra software for the first time, you see this window:

Figure 3~2 InstallShield Wizard Welcome — New Installation

Mirra Manual for Windows Release 2.2 9

If you’re updating from Mirra software Version 2.0 to Version 2.2, you see this window:

Figure 3~3 InstallShield Wizard Welcome — Update

Step 2: Click Next.

Mirra Manual for Windows Release 2.2 10

The Mirra License Agreement opens:

Figure 3~4 Mirra License Agreement

Step 3: If you agree, select I accept the terms of the license agreement and click

Next.

The installer searches for Microsoft™ .NET Framework 1.1 SP1 software and installs it if it is not already present on your computer.

Mirra Manual for Windows Release 2.2 11

Once the Microsoft™ .NET Framework 1.1 software has, if necessary, been installed, the Disk Space Requirements window shows you how much space is available on each of your disk drives and how much space the Mirra software requires:

Figure 3~5 Disk Space Requirements

Step 4: Review the information provided.

If necessary, you can change the destination drive or remove files to make room on the following screen.

Step 5: Click OK.

Mirra Manual for Windows Release 2.2 12

The Choose Destination Location window asks you to identify the folder on your computer in which to place the Mirra software:

Figure 3~6 Choose Destination Location

Step 6: Accept the default destination folder or click Change to select a different

destination folder.

Mirra Manual for Windows Release 2.2 13

If you click Change, a Choose Folder window opens:

Figure 3~7 Change Destination Folder

Step 7: Select a new folder and click OK.

The Choose Destination Location window now displays the folder you selected.

Step 8: Click Next.

Mirra Manual for Windows Release 2.2 14

The Ready to Install window allows you one more chance to change the folder in which your Mirra software will be installed:

Figure 3~8 Ready to Install

Step 9: To review or change any previous settings, click Back and make your

changes.

When you’re satisfied with your settings, click Install to begin the installation.

Mirra Manual for Windows Release 2.2 15

The Setup Status window keeps you informed of the progress of the installation:

Figure 3~9 Setup Status

During the installation, you’re asked if you want a Mirra shortcut on your desktop:

Figure 3~10 Create Desktop Shortcut

Once your Mirra installation is complete, a Mirra icon automatically appears in your System Tray. However, many people like to use a larger desktop icon to open the Mirra software.

Mirra Manual for Windows Release 2.2 16

Step 10: Choose whether you want a Mirra shortcut on your desktop.

If you select Yes, a Mirra icon appears on your desktop:

You’re asked if you want a Mirra shortcut on your startup menu:

Figure 3~11 Create Startup Menu Shortcut

Step 11: Choose whether you want a Mirra shortcut on your startup menu.

If you select Yes, a Mirra icon appears on your startup menu:

Figure 3~12 Startup Menu Mirra Shortcut

Mirra Manual for Windows Release 2.2 17

Before the installation completes, you’re given an opportunity to view the Mirra Release Notes for Version 2.2 of the software.

Figure 3~13 Mirra Release Notes

Step 12: Choose whether you want to open and read the Release Notes now and click

Next.

Note: If you open the Release Notes, you must close them before you can return to the

Installation Wizard and finish the installation.

Step 13:If you’ve opened the Release Notes, read and then close them.

Mirra Manual for Windows Release 2.2 18

The Installation Wizard Complete window asks whether you want to restart your computer now:

Figure 3~14 Installation Wizard Complete

Before you can use the Mirra program, you must restart your computer.

Step 14:Choose whether to restart your computer now or later and click Finish.

When your computer restarts, a Mirra icon appears in your System Tray:

If You’re Updating: If you’re updating your Mirra PC software rather than installing

it for the first time, you don’t have to reconfigure your firewall, re-enter your license key, or complete the Setup Wizard again. After you restart your computer, you see the Connection screen briefly as your Mirra reconnects to the Mirra Service. Once the connection is complete, your Mirra application opens on your desktop and you can use your Personal Server as you normally do.

Mirra Manual for Windows Release 2.2 19

Configuring your Firewall

If you’re installing the Mirra software for the first time, you may have to configure

your firewall to detect your Personal Server. Most firewalls detect the Mirra Sync and Share Personal Server during installation and prompt you for permission to open the appropriate ports. If your firewall must be configured manually, you must open port UDP 19430 in order for your computer to communicate with your Personal Server. Refer to the Mirra Support Center at for additional information.

XP Firewall (Internet Connection Firewall)

If the Mirra software detects the presence of an XP firewall, also known as an

Internet Connection Firewall (ICF), it displays a message on the Status screen asking if you want it to adjust the firewall settings to accommodate the Mirra:

http://support.mirra.com

Figure 3~15 Windows XP Firewall Message

To enable the Mirra software to adjust your firewall settings,

Step 1: Click the XP Firewall Detected link.

Mirra Manual for Windows Release 2.2 20

The XP Firewall Detected window opens:

Figure 3~16 XP Firewall Detected Window

Step 2: Click Yes, please adjust my XP firewall settings.

The Internet Sharing Configuration window opens (unless you’ve previously requested that the window not be shown again):

Figure 3~17 Internet Sharing Configuration Window

Step 3: Click Yes.

The Mirra software makes the appropriate adjustments to your XP firewall settings.

ZoneAlarm Firewall

ZoneAlarm may detect your Personal Server during the discovery phase of the

Mirra software installation. If it does not, and if the Mirra software cannot detect

Mirra Manual for Windows Release 2.2 21

your Personal Server but detects the presence of a ZoneAlarm firewall, a message on the Status screen provides a link to a special FAQ entry on the Mirra web site.

Figure 3~18 ZoneAlarm Firewall Message

When you click the ZoneAlarm Detected link, the FAQ entry to which you are

directed at

http://www.mirra.com/support/help.html#ZoneAlarm

provides detailed

instructions on how to configure ZoneAlarm to handle the Mirra.

Mirra Manual for Windows Release 2.2 22

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