Seagate RealStor 5005 Series,RealStor 4005 Series Getting Started

RealStor 5005/4005 Series

Table 1 Controller enclosure shipkit contents

Item Quantity

Controller enclosure 1

Power cords 2

USB cable for the CLI port 1

Table 2 Expansion enclosure shipkit contents

Item Quantity

Expansion enclosure 1

Power cords 2

12G HD mini-SAS cable 1 per expansion module

Getting Started

Thank you for purchasing a Seagate storage product. This document provides an overview of product setup tasks and
specifies where information to accomplish each task is described in product documentation. To obtain PDF versions of
product documentation, visit the Customer Resource Center (CRC) web site https://crc.dothill.com

Product documentation

• Product Regulatory Compliance and Safety*

• Hardware Installation and Maintenance Guide for your product

• Storage Management Guide

• CLI Reference Guide

• Event Descriptions Reference Guide

• Obtaining and Installing a License

• Release Notes

* Printed document also included in product shipkit.

Shipkit contents

If you purchased a controller enclosure, verify that you received the items in Tab le 1. If you purchased an expansion
enclosure, verify that you received the items in Tab le 2.

.

NOTE: Your shipkit may include other cables that otherwise you would need to supply yourself, as shown in “Product

setup” below.

Product setup

Seagate assumes that the person using these instructions is qualified in the installation and servicing of storage
products. If you need help, contact Technical Support at 1-877-368-7924 (U.S.), 001-303-845-3200 option 1 (outside U.S.),
or [e-mail]
information to open a support case: issue subject, detailed issue description, product type, serial number, part number,
and system logs. To obtain logs, see the Storage Management Guide.

You must supply the following items if they are not present in your shipkit:

• Antistatic protection devices

• Flat-blade or Phillips screwdriver

• Ethernet cables (1 per controller module)

. When contacting Technical Support, you will be asked to provide the following

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Task As described in

1. Verify that the installation site meets product requirements.

2. Prevent electrostatic discharge.

3. Install the controller enclosure and optional expansion enclosures

Product Regulatory Compliance and Safety;
Hardware Installation and Maintenance Guide

Hardware Installation and Maintenance Guide

in the rack.

4. Connect power cords.

Hardware Installation and Maintenance Guide

5. Test enclosure connectivity.

6. Install required host software.

7. Connect hosts.

8. Connect remote management hosts.

9. Use the CLI to set IP values for controller network ports.*

10. Use the CLI to set the host interface protocol.

11. Use the Storage Management Console to update firmware.

12. Use the Storage Management Console to configure and provision

Storage Management Guide

the storage system.

* If you cannot access the Hardware Installation and Maintenance Guide, use the following quick-reference information.

Ter m i nal emul a tor set t i ngs to access the CLI Default user

Controller IP values

name, password

Display settings

: mode: VT100 or ANSI;

font: Terminal; translation: None; columns: 80

Connection settings

: port: COM3 (for example);
baud (bit/sec): 115,200; data bits: 8; parity: None;
stop bits: 1; flow control: None

© 2017 Seagate Technology LLC or its affiliates. All rights reserved. Seagate, Seagate Technology and the Spiral logo are registered trademarks of
Seagate Technology LLC in the United States and/or other countries. Dot Hill and RealStor are either trademarks or registered trademarks of Seagate
Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the
property of their respective owners.

Any use, derivation, disassembly, reverse engineering, dissemination, reproduction, or any attempt to modify, prepare derivative works, reproduce,
distribute, disclose copyrighted material of Seagate Technology LLC, for any reason, in any manner, medium, or form, in whole or in part, if not expressly
authorized, is strictly prohibited. Seagate reserves the right to change, without notice, product offerings or specifications.

manage,
!manage

Default values: controller A IP address 10.0.0.2;
controller B IP address 10.0.0.3; netmask

255.255.255.0; gateway 10.0.0.1

Syntax to set IP values for controller A

ip IP-address netmask subnet-mask gateway

gateway-address controller a

:

set net

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