Seagate Personal Cloud SRN21C User Manual

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Seagate Personal Cloud User Manual
اﻹﻧﺘﺮﻧ اﻹﻧﺘﺮﻧ ﻋﻠﻰ ﻋﻠﻰ ث ث إﺪار إﺪار إﻟﻰ إﻟﻰ ﻟﻠﻮل ﻟﻠﻮل ﻫﻨﺎ ﻫﻨﺎ اﻧﻘﺮ اﻧﻘﺮ
اﻟﺒﺤﺚ. وإﻣﻜﺎﻧﻴﺎت اﻟﺘﻨﻘﻞ ﺑﺴﻬﻮﻟﺔ وﺗﺘﻤﺘﻊ ﻟﻠﺘﻮﺳﻴﻊ اﻟﻘﺎﺑﻠﺔ اﻟﺘﻮﺿﻴﺤﻴﺔ واﻟﺮﺳﻮم اﻟﻤﺤﺘﻮﻳﺎت أﺣﺪث أﻳﻀًﺎ ﺳﺘﺠﺪ اﻟﻤﺴﺘﻨﺪ. ﻟﻬﺬا
SRN21C : ااز
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ContentsContents
Welcome to Your Personal Cloud 1
System Requirements
Hardware Requirements
Software Requirements
Internet Requirements
Connect Your Personal Cloud 2
Seagate Access and Personal Cloud Setup 3
?How do I use my Seagate Access account
Personal Cloud Owner Setup
Set Up Your Owner Account
Seagate Media Setup
Adding and Managing Users 4
Access your Personal Cloud
Open the Users page
Add users
Manage remote access for an existing user
Edit a user
Delete a user
Public and Private Folders 5
?What’s the difference
Which folder to use
Media Library 6
Create and maintain media in the Public folder
Provide public access to selected m edia in your private folder
Stream media content
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Backing Up Your Content 7
Back up your devices
Downloading Large Files 8
Access your Personal Cloud
Open the Download Manager
Passwords 9
Account types
Changing passwords
Resetting a forgotten password
Owner Administration 10
Access your Personal Cloud
Open the Device Manager
LED Behavior
Personalize your Personal Cloud
Changing Device Services
Start and stop a service
Re-index a m edia service
Control remote access for all users
Conserve power usage
Connect your device to an uninterruptible power source
Notifications
Storage usage
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Settings
Change the IP configuration
Configure a proxy server
Configure port forwarding
Reset your Personal Cloud
App Manager 11
Overview
How to Install Apps
Maintenance
Advanced
Filebrowser 12
Access your Personal Cloud
Open the Filebrowser
Create a Folder
Upload files
Switch between list/thumbnail views
Share files
Viewing or listening to files
Manage content
Ingest from an external drive
Advanced settings
Backup Manager 13
Backup
Restore
Sync
Network Backup disk
Create a backup
Back up using USB storage
Back up using network storage
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Back up using cloud storage
Sync folders
Restore a backup
Backup and sync job options and start/stop
Appendix A: Compliance and Safety 14
Regulatory Com pliance
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . :Create a sync
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Starting/sto pping jo bs
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FCC DECLARATION OF C ONFORMANCE
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FCC Class B Infor mation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Euro pe - EU Declar atio n of Co nfor mity
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety Guideline s
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Po wer So ur ce
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety Handling
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enviro nment
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Perso nal C lo ud Placement
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Welcome to Your Personal Cloud
Thank you for purchasing the Seagate Personal Cloud. You and everyone in your household can create a
.centralized media library and safeguard your important files in one location
.With Seagate’s free apps, your content is safe and available to you no matter where you are
Seagate Dashboard—Create
backup plans to effortlessly and
automatically back up content
.from your PC
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Seagate Dashboard—Create
and maintain your media library
on your PC or Mac with the
.Smart Copy feature
Seagate Mobile Backup—Back
up your mobile devices to your
.Personal Cloud
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Seagate Media—Stream your
media library to your mobile
devices, Smart TVs, and other
.media devices
Backup Manager—Back up to
the cloud and sync with cloud
.services
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Backup Manager—Back up to a
USB attached storage or
another network attached
.storage device
System Requirements
Before you begin setting up your Personal Cloud, read through these instructions and specifications and review
.the safety guidelines
?What’s in the Box
.Make sure that you have these items. If not, contact Seagate Customer Support
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Hardware Requirements
.Your router must have one 10/100/1000 Ethernet port
Soware Requirements
Windows 10, 8.1, Windows 7, and Windows Vista
Mac OS X v10.8 or later
Internet Requirements
Internet connection for activation and online file access and sharing
:One of these web browsers
Internet Explorer 9.x or later
Firefox 5.x or later
Chrome 11.x or later
Safari 5 or later
Connect Your Personal Cloud
®®
®
®
®
®
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.Using the supplied Ethernet cable, connect your Personal Cloud to your Wi-Fi router .1
.Attach the power adapter to the Personal Cloud power port, and plug the adapter into a power outlet .2
While powering up, the LED on the top of the device quickly flashes white. When the LED is a solid white, the
.device is ready to access on your network. For more information about the LED behavior, see LED Behavior
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Seagate Access and Personal Cloud Setup
Seagate Access is an account that you use to remotely access your Personal Cloud. Generally, the Personal
Cloud owner’s Seagate Access account is created automatically when first configuring the Personal cloud. The
.owner then creates Seagate Access accounts for other users
?How do I use my Seagate Access account
:You can use your Seagate Access account with the following
. Personal Cloud app–Available using any web browser
.Seagate Media app–Available for Android and iOS mobile devices
Personal Cloud app: access Personal Cloud content using a web
browser
The Personal Cloud app is a web-based portal that allows you to manage your devices, account, users, and
.content—at home, in the office, or anywhere with an internet connection
Example: You have important work files that you backed up to your Personal Cloud at home. You open a web
.browser and log in to your Personal Cloud, which allows you to copy the important files to your work computer
.You can access the Personal Cloud app using your favorite web browser
. Open a web browser and go to PersonalCloud.seagate.com .1
. Sign in with your email address and password .2
. Your NAS OS devices are listed. Click on the Personal Cloud you would like to access .3
Seagate Media app: access Personal Cloud content on your mobile
device
Seagate Media is an app for viewing and listening to media files on mobile devices. Install Seagate Media on
.your Android and iOS devices to access movies, photos and music stored on your Personal Cloud
Example: You are at a friend’s home and you want to show pictures from your family vacation. Since the photos
are stored on your Personal Cloud at home, you can access them remotely with your Seagate Access account.
Seagate Media is installed on your Android or iOS phone and linked to your Seagate Access account. To show
.the photos, you open Seagate Media and choose your Personal Cloud
Personal Cloud Owner Setup
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When you set up your Personal Cloud, you also create the owner account. The owner adds users, manages the
.device’s services, such as iTunes, and manages device settings, such as power management
If you followed the quick start guide and were successful setting up your device and adding your owner
.account, you can start adding users
Set Up Your Owner Account
.Access your Personal Cloud .1
.PC—In File Explorer under Networks, click PersonalCloud
.Mac—In Finder under Shared, click PersonalCloud
.Open the Public folder and then double-click Personal Cloud .2
.The Welcome screen opens in your web browser
. Enter your email address and create a password .3
If you have registered with Seagate before (for example, you already have a Seagate Access account), you
. can use the same email address and password
:Your Personal Cloud creates your
Username, which allows you to access your private folder, manage users, and manage device settings
Private folder, where you can store personal content
Seagate Access account, which allows you to access your Personal Cloud remotely and enable remote
access for other users
A message is sent to your email account with the confirmation code needed to activate your Seagate
.Access account
.Enter the confirmation code and complete your owner information .4
.Click Finish .5
You're given the option to use the Setup Assistant to show you how to use your Personal Cloud and help .6
.you configure your services
.Note: If your computer does not detect your Personal Cloud, go to Seagate Support
Note: You can also access your Personal Cloud through the Seagate Dashboard desktop icon.
.Learn more about the Seagate Dashboard
.Note: Check your spam folder if you don’t find an email in your Inbox
Note: You also need to confirm your Seagate Access account before you can give other users
.remote access
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:The Filebrowser app opens automatically. Click the Apps icon to see all available apps .7
.Device Manager. Manage users and manage your device .1
.Download Manager. Download files from your computer or the Internet to your device .2
.Backup Manager. Manage your backups from your computer, cloud service, and device .3
.App Manager. Install apps onto your device .4
.Assistant. Take a tour of what your Personal Cloud has to offer .5
.Filebrowser. Access your files in your web browser .6
.Seagate Media. Enjoy your media library on your mobile devices .7
IFTTT. Connect your Personal Cloud to your IFTTT account. For details, see the IFTTT for Seagate Storage .8
.User Manual
.Apps with arrow overlays have not been installed. Click the app icon to install it
:You are now ready to
.Add user accounts
Begin building your media library
Protect your important documents
Manage your Personal Cloud
Seagate Media Setup
.Follow the directions below for installing Seagate Media
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Install Seagate Media on your Android or iOS mobile device. Seagate Media is available at the Google Play .1
. Store and the iOS App Store. For further details, see Seagate Media
. Open Seagate Media on your mobile device .2
. Tap the More icon .3
: Android More icon
: iOS More icon
. Tap Settings .4
. Tap Remote Access .5
. Tap Seagate Personal Cloud .6
. Enter your Seagate Access account credentials .7
For instructions on how to use Seagate Media to access, play and organize media stored on your Personal
:Cloud, choose the user manual for your mobile device
. Seagate Media for Android
. Seagate Media for iOS
Seagate Media for Windows and Seagate Access
The Seagate Media app for Windows 8, Windows 8.1 and Windows RT does not support Seagate Access at
.this time. Instead, access your device by going to PersonalCloud.seagate.com
Important info for users: Your Seagate Access account must be associated with your Personal Cloud
before you use Seagate Media to access media. The owner of your Personal Cloud should have
sent you an invitation email with instructions on how to link your account to the Personal Cloud.
.Contact the owner of your Personal Cloud if you do not know your Seagate Access credentials
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Adding and Managing Users
.The Personal Cloud owner can add and manage users
Access your Personal Cloud
(Access using a web browser (PC and Mac
.Open a web browser and go to PersonalCloud.seagate.com .1
.Log in with your email address and password .2
.Your NAS OS devices are listed. Click on the Personal Could you would like to access .3
(Access using Windows or File Explorer (PC only
.Open your File Explorer .1
.Under Networds, click PersonalCloud .2
.Open the Public folder, and then double-click PersonalCloud .3
.Enter your Personal Cloud username and password .4
(Access using the Finder (Mac only
.Open a Finder window .1
.Under Shared, click PersonalCloud .2
. ... Click Connect As .3
.Select Registered User .4
.Enter your Personal Cloud username and password .5
Open the Users page
.Click the Apps icon, and then click on Device Manager .1
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.Click Users .2
Add users
.As the owner, you can invite people at home and outside of your home network to use your Personal Cloud
.Open the Users page .1
. Click Add user .2
:You can add three types of users
Local and remote—A user who has access to your home network and can also have remote access to
.your Personal Cloud when away from home
Local only—A user who can only access the Personal Cloud at home on the local network. You can give
.this user remote access later if needed
Remote only—A user who can only access your home Personal Cloud remotely. You can give this user
.local access later if needed
. Complete the New User form .3
An email with instructions is sent to the new user. Users should check their Spam folder if they have not
received their email invitation. The code is valid for 72 hours. The owner can send a new invitation if the
.code expires
Note: If you want to enable remote access and you haven’t confirmed your Seagate Access
.account, do so now by clicking Confirm Email
.Important info: Your Personal Cloud can have a maximum of 10 users
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Manage remote access for an exisng user
The owner can manage remote access on a user-by-user basis. Remote access allows users to access content
.while away from home. You can also control remote access for all users
:To manage remote access for a specific, existing user
.Open the Users page .1
.Click the dot under Seagate Access to the right of the username .2
Seagate Access Status
Description
Seagate Access is on
The owner has invited a user to create a Seagate Access, but the process is not
.* complete
Seagate Access is off
A yellow dot indicates a pending status. You have invited the user to create a Seagate Access account and *
.the Personal Cloud is waiting for the user to complete the process
Edit a user
Only the Personal Cloud owner can change a user’s username and email address. Both the owner and user can
.change the user’s private folder password, as described in Passwords
.Open the Users page .1
.Click the item you want to change .2
.Username—Changing the username also changes the user’s private folder name
Password—Changes only the user’s private folder password. The option to change a user's password is
not available if the user has a Seagate Access account. The user can change her password by logging in to
(. the Personal Cloud (see Passwords
Email address—The email address is the user’s Seagate Access ID, which is used to remotely access
.your Personal Cloud
Delete a user
The Personal Cloud owner can delete all user accounts. Deleting a user account also deletes the user’s private
.folder and its contents
Note: If you want to enable remote access and you haven’t confirmed your Seagate Access
.account, do so now by clicking Confirm Email
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If the user has created backup plans through the Backup Manager, the backups are also deleted. For more
.information, see Backups
.Open the Users page .1
.Place the cursor to the right of the user's row and click Edit .2
.Select Delete .3
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Public and Private Folders
Your Personal Cloud has a Public folder that anyone can use and a private folder where each local user can store
.personal content that others cannot see
?What’s the difference
Everyone on your home network can access the Public folder. Anyone who has been given a Seagate Access
account to the storage device can also access the Public folder. Use the Public folder for files you want to share
.and for your centralized media library
A private folder is created for each user account and is password protected. Use your private folder to back up
.content that you don’t want to share with others
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Which folder to use
Public folder
Create your media library in the Public folder and copy any data that you want to share to the Public folder so
.that you and others can access it. See Media Library
Private folder
Back up your content to safeguard against computer malfunctions. Content backed up to the Public folder can be
viewed by anyone who has access. No one but you can view content backed up to your private folder. You can
back up your computer and mobile devices using Seagate Dashboard software and Seagate Mobile Backup
apps. You can also back up your backups by creating backup and sync plans in the Personal Cloud with Backup
Manager
.For information on Seagate Dashboard and Mobile Backup apps, visit the Seagate Dashboard page
.For information on backing up your backups, see Backing Up Your Content
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Media Library
You can use your Seagate Personal Cloud to centralize your media. Copy media to the library and stream its
.content to devices in your home and to mobile devices when you're away
Create and maintain media in the Public folder
Music, movies, and photos—you and other household members may have media files on multiple devices. You
.can consolidate your household media in one place on your Personal Cloud for sharing and easy maintenance
Copy your media library to the Public folder on your Personal Cloud. You can easily stream the content on your
.other devices using the Seagate Media app. Learn more about the Seagate Media app
Before you copy your media to your Personal Cloud from your computer, Seagate recommends that you
connect your computer directly to your router instead of using a Wi-Fi connection. Wi-Fi speeds are not ideal
.for copying large quantities of files
To copy content from your
You need to
ComputerInstall Seagate Dashboard on your computer, and create a Smart Copy plan that continuously
.updates your media library on your Personal Cloud
Mobile device
Install Seagate Media on your mobile device from your app store, and set up Auto Upload to automatically back up photos and videos to your Personal Cloud. Configure Auto Upload in the .Seagate Media app's Settings menu
External device
Connect the device to a USB port on your Personal Cloud and use Filebrowser to copy content. For instructions, see Filebrowser. You can also configure regular backups to and from the .external device. See Backup Manager for details
Provide public access to selected media in your private
folder
The Public folder is a convenient location for files that everyone on your home network needs to access. A user
can also provide access to selected folders in their private user folder. This allows other users of the Personal
Cloud device (and anyone on the home network) to view and play content using Seagate Media. To provide
:Seagate Media access to a folder
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.Click the Apps icon, and then click on Filebrowser .1
.Open your private user folder .2
.Navigate to the folder you want to provide with Seagate Media access .3
.Click the folder to select it, and then clik Add to Seagate Media. A dialog box appears .4
.Click Save .5
.A Seagate Media icon appears next to any folder you've provided access to
:To remove Seagate Media access
.Click the folder to select it, and then click Remove from Seagate Media .1
Stream media content
You can stream your media from the Public folder on your Personal Cloud to a variety of devices throughout
.your home. You can also stream media to your mobile devices when you're away from home
Stream media at home
To stream content to your
You need to
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Apple TV.Install the Seagate Media app on your mobile device .1 . Connect your mobile device to your Personal Cloud .2 .( Your mobile device and Personal Cloud must be on the same home network)
.Launch the Seagate Media app .3 Use the Apple TV remote to select the local network from the list or to enter local .4
. network's name if the network is hidden
Your Apple TV must be on the same home network as your Personal Cloud and mobile)
.( device
.Enter your password if requested. The Apple TV connects to the router .5 .Enable AirPlay .6 Swipe up from the bottom of your mobile device to access .Control Center. Select your Apple TV
. Select a movie or song in the Seagate Media app and click Play .7
.The movie or song plays on the TV connected to your AirPlay device
Chromecast.Configure Chromecast on your TV and Wi-Fi per the manufacturer's instructions .1
.Install Seagate Media on your mobile device .2 .Tap the cast icon and choose video, photo, or music to start casting .3
DLNA
Certified
device
The DLNA service, an industry-wide standard for sharing data over a home network, is turned .on by default on your Personal Cloud Connect your DLNA Certified device and your Personal Cloud to the same Wi-Fi network .1
(. (when required
.Consult your DLNA Certified device's instructions .2 .Generally, DLNA provides a menu showing available devices. Select your Personal Cloud .3
.Your DLNA Certified device loads the content it is able to play from your Personal Cloud
.Tip: Make sure Mirroring is off for Videos and Music
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iTunes.Turn on the iTunes service
.In the Device Manager, click Services .1 Place your mouse over the iTunes service. Click the Edit menu that appears, and then click .2 .Start .Start iTunes on your computer .3 Open Preferences. (On a Mac keyboard, press command+comma. In iTunes on your PC, .4
(. select Preferences from the Edit menu
.Click the G eneral tab and ensure that Shared Libraries is checked .5 (Open the menu sidebar (View > Show Sidebar .6 Under Shared, select PersonalCloud .7
To learn how to copy your iTunes library to your Personal Cloud, visit the Seagate Personal .Cloud support page
LG TV.Turn on your LG TV .1
.Connect your LG TV and your Personal Cloud to the same Wi-Fi network .2 .Install the Seagate Media app on your mobile device .3 .Connect your mobile device to your Personal Cloud .4 .Tap the cast icon and choose video, photo, or music to start casting .5
Roku.There are two ways to enjoy content on Roku
Install Roku Media Channel from the Roku app store and connect to your Personal Cloud .1 .through the app Install the Seagate Media app on your mobile device. Connect your Roku device and .2 Personal Cloud to the same Wi-Fi network. Tap the cast icon and choose video, photo, or .music to start casting
Samsung
Smart TV
Install Seagate Media from the Samsung app store and connect to your Personal Cloud through .the app
Stream media away from home
To remotely stream content to your
You need to
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iOS or Android media device
.Install the Seagate media app
Seagate recommends that you install the Seagate Media app on your mobile device for optimal access and viewing of your media. The Seagate Media app contains a remote access module that allows you to sign in to your Seagate Access account and access your Personal Cloud media .library
Remotely access media content
.You can remotely access media on your Personal Cloud using your Mac or PC computer
To remotely access content on your
You need to
Mac and PC computer.Open a web browser and go to PersonalCloud.seagate.com .1 .Log in with your email address and password .2 Your NAS OS devices are listed on the page. Click on the Personal Cloud .3 .you would like to access The Filebrowser app is launched automatically, allowing you to view and .4 .access your content
Note: You must create your Seagate Access account on your Personal Cloud before
.you can sign in through the Seagate Media app
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Backing Up Your Content
:Seagate provides several ways to protect your content. You can back up your
Personal Cloud
Computers
Mobile devices
Cameras
USB storage
Cloud storage
(. Network storage (e.g. another Personal Cloud, Seagate network storage or third-party network storage
Before backing up a computer to your Personal Cloud, Seagate recommends that you connect the computer
directly to your router instead of using a Wi-Fi connection. Wi-Fi speeds are not ideal for copying large
.quantities of files. After you have created your first backup, you can back up future changes over Wi-Fi
Back up your devices
To back up content from yourYou need to
PC.Install Seagate Dashboard on your computer, and create a backup plan
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Mac.Set up a Time Machine plan
.Open Time Machine preferences .1 .Click Select Disk .2 .Find your Private folder name .3
.Select the folder and click Use Disk .4 .Enter your Personal Cloud username and password .5 .Click Connect .6 Wait for a minute or two to connect. Your backup will start .automatically
Mobile deviceInstall Seagate Dashboard on your PC or Mac, and sign in to the Mobile .1 .Backup section in Dashboard Install Seagate Media on your mobile device from your app store, and .2 set up Auto Upload to automatically back up photos and videos to your Personal Cloud. Configure Auto Upload in the Seagate Media .app's Settings menu Install Seagate Media on your mobile device from your app store, and .3 set up Auto Upload to automatically back up photos and videos. Auto .Upload is located in the Settings menu of the Seagate Media app
Personal Cloud.See Backup Manager
CamerasSee Backup Manager for backups and Filebrowser for easy copying and .ingest
USB storage.See Backup Manager
Cloud storage.See Backup Manager
Network storage (e.g. another
Personal Cloud, Seagate
network storage or third-party
(network storage
.See Backup Manager
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Downloading Large Files
You can use your Personal Cloud as an efficient way to download large PDF, torrent, or binary files to your
.Personal Cloud
Access your Personal Cloud
(Access using a web browser (PC and Mac
.Open a web browser and go to PersonalCloud.seagate.com .1
.Log in with your email address and password .2
.Your NAS OS devices are listed. Click on the Personal Could you would like to access .3
(Access using Windows or File Explorer (PC only
.Open your File Explorer .1
.Under Networds, click PersonalCloud .2
.Open the Public folder, and then double-click PersonalCloud .3
.Enter your Personal Cloud username and password .4
(Access using the Finder (Mac only
.Open a Finder window .1
.Under Shared, click PersonalCloud .2
. ... Click Connect As .3
.Select Registered User .4
.Enter your Personal Cloud username and password .5
Open the Download Manager
.Click the Apps icon, and then click on Download Manager
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Download large files
.You can download PDF, binary, and torrent files to your Personal Cloud
.Open the Download Manager .1
.Click Jobs .2
.If the service is off, click the slider on the right to turn the service on .3
.Click Add download .4
.Enter the source .5
.If the file is on the Internet, select URL and enter the URL address
.If the file is on your computer and it is a torrent file, select Local and browse for the file
.Enter the destination folder on your Personal Cloud .6
.Click Save .7
Manage download sengs
You can change the number of downloads that you can request at the same time and change the download and
.upload rates
.Open the Download Manager and click Settings
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Passwords
Account types
:The owner creates one of the following types of accounts for herself and users
.Local access only
.Log into your Personal Cloud on the home network
.Local and remote access
.Log into your Personal Cloud on the home network
Log into your Personal Cloud at remote locations using your Seagate Access account. Seagate Access is
.compatible with Seagate Media
.Remote access only
Log into your Personal Cloud from remote locations using a Seagate Access account. Seagate Access is
.compatible with Seagate Media
.For further information regarding Seagate Access, see the Seagate Access and Personal Cloud Setup
Changing passwords
Owner password
Account type
AccessChange password
Local access only
The owner enters their password to connect to their private folder on the home .network
.Log into the Personal Cloud and go to Device Manager > Users
Seagate Access account (local and remote (access
The owner enters the password to connect to their private folder on the home network, or to remotely log in to the Personal Cloud .using a web browser
To keep passwords consistent between your Personal Cloud and Seagate Access, click on the Down Arrow icon next to Hello [your username] and select Manage passwords. A pop-up window opens allowing you to change local and remote passwords. It's recommended that you change both at the same time to keep .things simple
User password
.The user or the owner can change a user’s password
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Account type
AccessChange password
Local access only
The user enters their password to connect to their private folder on the home .network
.Log into the Personal Cloud and go to Device Manager > Users
Seagate Access account (local and remote (access
The user enters their password to connect to their private folder on the home network, or to remotely log in to the Personal Cloud .using a web browser
To keep passwords consistent between your Personal Cloud and Seagate Access, click on the Down Arrow icon next to Hello [your username] and select Manage passwords. A pop-up window opens allowing you to change local and remote passwords. It's recommended that you change both at the same time to keep .things simple
Remote access account only
The user enters their password to connect to their private share remotely using .a web browser
Log into the Personal Cloud on the home network and go to .Device Manager > Users
Local and remote access
When first creating an account, the password is synchronized between the Personal Cloud and Seagate Access.
To keep passwords consistent between the Personal Cloud and Seagate Access, update the password on the
.Personal Cloud on the home network as instructed below
Owner
The owner or admin of the Personal Cloud can change their own password, as well as another user's local
.password
Note: The owner cannot change the remote access password of a user's remote access account. That user will
.need to change their own remote access password
Owner changing their own password
.Log into the Personal Cloud .1
.[Click the Down Arrow icon next to Hello [your username .2
.Select the Manager passwords option .3
A pop-up window opens allowing you to change local and remote passwords for the owner's account. It's .4
.recommended that you change both at the same time to keep things simple
Owner changing a local user's password
.Log into the Personal Cloud .1
.Click the Apps icon, and then click on Device Manager .2
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.After the page loads, select Users .3
.Under the Device password list, select the password of the user you'd like to update .4
.Enter a new password for the user .5
.Note: The user will now need to use this new password for accessing the Personal Cloud locally
User
.Log into the Personal Cloud .1
.Click the Down Arrow icon next to Hello [your username] and select the Manage passwords option .2
A pop-up window opens allowing you to change local and remote passwords. It's recommended that you .3
.change both at the same time to keep things simple
Reseng a forgoen password
The sign-in page for your Personal Cloud includes the option to reset a forgotten password. Resetting the
password on the sign-in page only updates the password on your Personal Cloud. It does not update the
password for your Seagate Access account. Therefore, your password will not be synchronized between your
.Personal Cloud and Seagate Access. Review the options below to learn how to manage a forgotten password
Reseng the password: Personal Cloud
:If you cannot recall your password, you have the option to reset it in two applications to maintain consistency
Personal Cloud sign-in page
Personal Cloud web app
Reset on the Personal Cloud
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.Go to the Personal Cloud sign-in page .1
.Click Forgot password and complete the reset .2
Reset your Seagate Access account password with the Personal Cloud web app
.Go to PersonalCloud.seagate.com .1
.Click the Forgot password link .2
.Enter the email address associated with your remote access account .3
.An email will be sent to your email account. Open the message and click the Reset Password link .4
.Enter your new password and click Reset .5
.A message appears confirming that your password has been changed .6
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Owner Administraon
Your Personal Cloud has been configured with standard default settings. If you're the owner, you can modify
.settings such as the device name, time zone, and the services used
Access your Personal Cloud
(Access using a web browser (PC and Mac
.Open a web browser and go to PersonalCloud.seagate.com .1
.Log in with your email address and password .2
.Your NAS OS devices are listed. Click on the Personal Could you would like to access .3
(Access using Windows or File Explorer (PC only
.Open your File Explorer .1
.In the left window pane, click on Networks .2
. Under Networks, click PersonalCloud .3
Note: If you do not see the Personal Cloud listed under Networks, make sure your Wireless connection
.type is Private
.Open the Public folder, and then double-click PersonalCloud .4
.Enter your Personal Cloud username and password .5
(Access using the Finder (Mac only
.Open a Finder window .1
.Under Shared, click PersonalCloud .2
. ... Click Connect As .3
.Select Registered User .4
. Enter your Personal Cloud username and password .5
Note: Make sure you use the Personal Cloud username and password. Some Mac systems will autofill the
.field with your Mac username. Remove the default Mac username and enter your Personal Cloud username
.Open the Public Folder and then double-click Personal Cloud .6
.Enter your Personal Cloud username and password .7
Open the Device Manager
.Click on the Apps icon, and then click on Device Manager .1
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LED Behavior
Your Personal Cloud LED is on the top of your device. When your device is starting up for the first time, the
.LED blinks white. After 8 – 10 minutes, your device is ready to access over your Wi-Fi network
.If you reset your device, the LED begins blinking red, and then blinks white
Personalize your Personal Cloud
.You can personalize your device by changing its name, the language, time zone, and more
.Open the Device Manager .1
. Click Settings and make your changes .2
You can change settings that have an on and off button or display a pencil icon when you place the cursor
.over the setting. Click the pencil icon to make a change
Changing Device Services
Your Personal Cloud is preconfigured with many services that allow you to stream to a TV, use iTunes,
.download and upload files to your computer, and manage remote access
Start and stop a service
.Open the Device Manager .1
.Click Show advanced settings, and then click Services .2
.Move the cursor over the service until the Edit button appears on the right .3
.Click Edit and select Start or Stop .4
Re-index a media service
If media files appear to be missing from your media service, you can re-index the service to take an inventory
.of available multimedia files
.Open the Device Manager .1
.Click Show advanced settings, and then click Services .2
.Move the cursor over a media service until the Edit button appears on the right .3
.Note: Your LED might continue to blink, as the hard disk drive is initiating the software
Note: If you want to change the time zone, and you have enabled Synchronization, turn it off
.before changing the time zone and then turn it back on
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.Click Edit and select Re-index .4
Control remote access for all users
By default, anyone with a Seagate Access account on your Personal Cloud can access content on the storage
drive while away from home. You can disable this ability for all accounts. If you want to disable this ability for a
.specific user, see Manage remote access for an existing user
.Open the Device Manager .1
.Click Show advanced settings, and then click Services .2
.Move the cursor over Seagate Access until the Edit button appears on the right .3
. Click Edit and select Enable remote access or Disable remote access .4
.A green circle indicates that the service is enabled
Conserve power usage
You can save energy by turning off hard drives. When you turn off the hard drive, it still remains active to
.receive network commands from other devices
.Open the Device Manager .1
.Click Show advanced settings, and then click Power .2
.To turn the hard drive off after a specified interval, select a value from the pull-down menu .3
Connect your device to an uninterrupble power
source
.Connecting your Personal Cloud to an uninterruptible power source (UPS) ensures a continuous power supply
.Confirm that no one is accessing your Personal Cloud and power it off .1
.Connect a supported UPS device to a USB port on your Personal Cloud .2
.Power on your Personal Cloud .3
.Open the Device Manager .4
.Click Show advanced settings, and then click Power .5
.Set the battery threshold level .6
.If your Personal Cloud reaches the threshold, it will automatically enter stand-by mode
:The UPS's status is provided within UPS Management
.The power cable is supplying power—
.The power cable is not supplying power—
Note: If you plan to schedule frequent backups to and from an external device, you
might want to connect the UPS to the USB 2.0 port on your device. The USB 3.0 port
.provides greater transfer speeds
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Noficaons
.You can monitor device activities, such as when a user was added and when the drive synchronized
.Open the Device Manager .1
. Click Show advanced settings, and then click Notifications .2
You can filter notifications based on warning, errors, or show all notifications. You can also download
.the system log
Storage usage
.You can check how much storage is available on your Personal Cloud and format your drive
.Open the Device Manager .1
.Click Show advanced settings, and then click Network drive .2
.The capacity of the drive displays
.You can also format your drive
.To reformat your drive, click the Format button
Network Sengs
Usually, you do not need to change your Personal Cloud network settings. If you are having issues with network
.connectivity, changing the settings might solve the problem
Change the IP configuraon
By default, the IP configuration uses DHCP, a standard networking protocol that dynamically selects IP addresses
.for interfaces and services
.If you are having issues with network connectivity, you might want to use a fixed IP address
Important info: Seagate cannot guarantee that all UPS devices are compatible with your Personal
.Cloud UPS management
Important info: Formatting your drive erases all data. Before formatting the drive, back up your data
.to another drive
Note: Changing network settings requires some understanding of networking and your specific
.setup
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.Open the Device Manager .1
.Click Show advanced settings, and then click Network .2
.On the Connections tab, click Edit .3
.Click either the IPv4 or IPv6 tab .4
.IPv4). Select Manual or Automatic (DHCP) from the pull-down menu, and then click Save) .5
.IPv6). Select an option from the pull-down menu, and then click Save) .6
Configure a proxy server
A proxy server acts as an intermediary between computers and the Internet. It allows the computers on your
:network to make indirect network connections to other network services. Using a proxy server
Hides the IP address of a computer so that you can surf anonymously
Bypasses security restrictions and filters to access blocked websites easily
.Open the Device Manager .1
.Click Show advanced settings, and then click Network .2
.On the Proxy tab, select Proxy server in the drop-down menu .3
.Enter the proxy server address and the name and password if authentication is required .4
.Click Apply .5
Configure port forwarding
Port forwarding makes your Personal Cloud on your network accessible to other network attached storage devices on the Internet, even though your Personal Cloud is behind a router. Automatic port forwarding is
.enabled by default, and the port numbers are the same for your Personal Cloud and router ports
If you need to change the router port number for services, confirm that the ports are available on your router.
Additionally, you must confirm that your router is compatible with UPnP-IGD/NAT-PMP protocols. See your
.router's user manual for details
.Open the Device Manager .1
.Click Show advanced settings, and then click Network .2
.On the Port Forwarding tab, move the cursor over the service until the Edit button appears on the right .3
.Click Edit, and then click Enable .4
Reset your Personal Cloud
You can reset your device. A reset is not data-destructive. Performing these steps resets the network settings
Note: Not all routers support IPv6. Go to test-ipv6.com to determine if IPv6 is
.supported by your router
.Note: Your router must have a proxy server to complete these steps
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and requires you to go through the initial setup process again. Your data is moved to a folder called Recovery in
.the Public share
.Power off your Personal Cloud using the power button on the back of the device .1
Insert a paper clip or slim object into the hole on the back of your Personal Cloud and press down the .2
.reset button. Do not release the reset button
.Power on your Personal Cloud .3
.Wait for a minimum of 20 seconds, and then release the reset button .4
.The LED will blink red. Wait while the device resets to factory settings .5
.Wait for the LED on the top of the device to show a steady, non-blinking white light .6
.Set up your device .7
.Important info: The reset button is inside the casing on the back of your Personal Cloud
.Important info: Do not turn off the device while the LED is blinking red
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App Manager
Use the App Manager to install and manage apps on your device. Apps give your device additional functions
and features. The App Manager includes apps that are Seagate branded as well as apps that are developed by
.third parties specifically for Seagate network devices
Overview
:Review the list below to learn about the App Manager categories
.My Apps: Your installed apps
.Updates: Available updates for installed apps
.All: All available apps
.Backup: Apps used to back up your data
.Business: Apps used for commercial purposes
.Multimedia: Apps used for sorting your media
.Security: Antivirus apps
.Utilities: Utility apps
.Advanced: Install third party apps that are not available in the App Manager
How to Install Apps
.Follow the steps below to install an app
.From the Categories menu select a category .1
.Hover the cursor over the desired app and click Install .2
Once the app is installed, a new button called Action is available. Click the button and select the action you .3
:would like to perform from the drop down menu
.Open: Opens the app so that you can use it
Details: Shows the app’s details and allows you to set permissions. Note: Third party apps provide
.support details on this page
.Stop: Stops the app. You must return to this option to turn it back on
.Uninstall: Uninstalls the app
Maintenance
.Check for updates regularly in Maintenance
.Open App Manager .1
.Check Installed > Updates .2
If one or more updates are available, a number appears next to Updates. The number represents the .3
.number of updates that are available for the apps you have installed
.Click Updates to see a list of apps that are ready for updates .4
.Click the Update button that corresponds with the app you want to update .5
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Advanced
The advanced section is used for installing third party apps and updates that are not available in the App
.Manager. Follow the instructions below to use the advanced section
To install an app, review the instructions below. Note that apps must have been created specifically for NAS OS
.and have the file extension .rbw
.Click Advanced .1
.Turn Manual install mode to ON .2
.Note the status of the Dependencies. They should be OK .3
.Click Install .4
.Browse to the app you wish to install and accept the terms .5
.Click Install .6
.Once the app has installed it is located under My Apps
Note: There are two buttons at the top right corner of the Updates screen, Check Apps and Update
all. Use Check Apps to check for updates. Use the Update all to update all your apps at once.
.Update all can take some time to finish
Note: Seagate does not provide support for third party apps. If you have trouble with a third party
.app, contact the app’s vendor
.Note: The app file type must be .rbw
Note: Seagate only provides support for Seagate branded apps. If you need support with a third
.party app, contact the app manufacturer
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Filebrowser
.Use the Filebrowser app to view, share and manage your files on your Seagate storage device
:You can
. Browse the media on your Personal Cloud .1
. Select and open files for viewing or playing .2
. Choose from Advanced Settings .3
. Create folders and upload files to your Personal Cloud .4
. Switch between list/thumbnail views .5
. View file and folder information .6
. Share links to files with other people .7
.Manage your content: Download, copy, move, rename, and delete files and folders .8
Access your Personal Cloud
(Access using a web browser (PC and Mac
.Open a web browser and go to PersonalCloud.seagate.com .1
.Log in with your email address and password .2
.Your NAS OS devices are listed. Click on the Personal Could you would like to access .3
(Access using Windows or File Explorer (PC only
.Open your File Explorer .1
.Under Networds, click PersonalCloud .2
.Open the Public folder, and then double-click PersonalCloud .3
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.Enter your Personal Cloud username and password .4
(Access using the Finder (Mac only
.Open a Finder window .1
.Under Shared, click PersonalCloud .2
. ... Click Connect As .3
.Select Registered User .4
.Enter your Personal Cloud username and password .5
Open the Filebrowser
.Click the Apps icon, and then click on Filebrowser .1
Create a Folder
.Go to the destination folder for your files .1
.Click the Add icon on the top right and choose New Folder .2
.Enter a name for the new folder and click Save .3
Upload files
.Go to the destination folder for your files .1
.Click the Add icon on the top right and choose Upload .2
.Select the files you want to upload .3
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.Click Open .4
Switch between list/thumbnail views
.Files can be displayed in a list or with tiled thumbnails
Click on the Thumbnail icon to switch to thumbnail view, or click on the List icon to switch to list .1
.view
Share files
.Navigate to the item you want to share .1
:Click Share link.You can .2
.Email the link from the Filebrowser’s native email client or copy the link to your preferred email client
.Add a password or expiration date by clicking Add password and expiration date
Viewing or listening to files
.You can view or listen to content in the Filebrowser app as long as your browser supports the file type
Manage content
.Select the file or folder you want to manage .1
.Click Actions .2
:The following actions are available .3
Download: Select Download to save the selected file or folder to a local drive, or to open the file with
. another application
Copy: Select Copy and navigate to another folder on your Personal Cloud. Select Copy here to paste the
. copied item
Move: Select Move and navigate to another folder on your Personal Cloud. Select Move here to move
.the item
. Rename: Select Rename. A dialog box appears. Enter a new name for the item and click Save
.Delete: Select Delete. A dialog box appears. Click Delete to remove the item from your Personal Cloud
Ingest from an external drive
Note on the share link : The link to share a file or folder is created when you click Share link. Even if
you do not copy or send the link, it exists on the device. If you mistakenly created the link or you
.do not want to keep it, click Remove the link in the Share link pop-up window
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Connect your external USB hard drive to one of the Personal Cloud's USB ports. Use the USB 3.0 port if your .1
.hard drive supports USB 3.0
.Open Filebrowser .2
The following message appears: External storage connected Copy to Seagate Personal Cloud. Click Copy to .3
Seagate Personal Cloud. Note: The name of the device can change based upon the name of your Seagate
.storage device
.Click Copy to Seagate Device Name .4
.Select the folders and files you want to copy and click Copy .5
.Select the destination folder and click Copy .6
.Choose how you would like to manage file conflicts and click Save .7
Advanced sengs
SettingDescription
Index warning popup
When you make private content public, Seagate Media indexes files and updates the access rights from private to public. This means that all users of your Personal Cloud and anyone on your home network can access the indexed folders. When this setting is activated, a message is displayed when the user makes the content public [link to this] informing them that the .selected private folder will be available to everyone who has access to the device
Popups for external storage
When activated, a message is displayed when an external storage device is connected to your .Personal Cloud device. You can then choose to copy files from the external device
Show hidden files
.When activated, the user can view hidden files
Low resolution images
When activated, low resolution images are used as thumbnails in media galleries, improving .load times
Show information panel
When activated, the information panel is displayed by default when you open the Filebrowser .app
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Context menu
When activated, right-clicking on a file or folder brings up a contextual menu containing content .management actions
Clear transfers button
Reload button
When activated, the file path displays a Reload button. Click the button to refresh the view of .the current folder
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Backup Manager
The Backup Manager has four options: Backup, Restore, Sync, and Network Backup server. Backup, Restore, and
.Sync feature intuitive setup wizards
Backup
:Use Backup to perform the following types of backups
:Back up your Seagate Personal Cloud to
(External USB storage (USB hard drive or USB flash drive
(Network storage (Seagate or third-party network storage
Cloud storage
(. Back up external USB storage to your Seagate Personal Cloud (USB hard drive or USB flash drive
(. Back up network storage to your Seagate Personal Cloud (Seagate or third-party network storage
.Back up cloud storage to your Seagate Personal Cloud
:Cloud services supported by Backup include
Amazon S3
Baidu
Box
Dropbox
Google Drive
Strato HiDrive
Yandex.disk
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OneDrive
Restore
.Restore a backup that has been performed on the Backup page
Sync
Choose one or more folders on your Seagate Personal Cloud to sync with your cloud storage account. Cloud
:services supported by Sync include
Baidu
Dropbox
Google Drive
OneDrive
Network Backup disk
Enable Network Backup so that other Seagate Personal Cloud or Seagate network storage devices can back up
.to your primary Seagate Personal Cloud
Backup, Sync, and Restore examples
Back up to a USB storage device
Note on computer backups: You can back up your computers to the Seagate Personal Cloud. Backup
applications such as Seagate Dashboard (Windows), Windows File History and Apple Time Machine
manage how the computer backups are performed. Use your preferred backup application and
choose a shared folder on your Seagate Personal Cloud as the destination for the computer backup.
When performing a backup to a private share, make certain that a user can access the share. For
.more information, see Back up
Important info on backups: It is recommended that all users back up data to a USB storage device,
another network storage device or cloud storage as further protection against a missing hard drive
.( or secondary points of failure (e.g. hardware, network, etc
Note on backup job order: To conserve processing resources, the Seagate Personal Cloud runs one
job at time. If more than one job is scheduled for the same time or started manually, Backup
.Manager places them in a queue
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An owner keeps important files on her private share. Since remote access is not always available when she
.travels, the owner backs up her share to a portable USB storage device
Back up to a Seagate network storage device on the home network
To prevent data loss due to hardware failure, the owner schedules regular backups of Seagate Personal Cloud 1 to Seagate Personal Cloud 2. They are both on the same local network. Alternatively, the administrator can back
.up Seagate Personal Cloud 1 to a compatible third-party network storage device
(Back up to a network storage device outside the local network (offsite
To prevent data loss due to onsite fire, flood, or theft, the owner backs up data on Seagate Personal Cloud 1 at
her home to Seagate Personal Cloud 2 at a her brother's home. A compatible third-party storage device can also
.act as the destination storage
Back up to a cloud service
To prevent data loss due to onsite fire, flood, or theft, the owner backs up data on Seagate Personal Cloud 1 to
.her OneDrive account
Restore
Someone at home accidentally deleted an important spreadsheet from his personal share. Fortunately, the
owner backs up to another storage solution, such as USB storage, another Seagate network storage device or
:cloud storage. The owner can
.Restore a backup to revert the share to an earlier state, including the lost file
Connect to the destination storage device from a computer and browse for the missing file. For example,
.retrieve the file from a cloud storage service that hosts a Personal Cloud backup
Create a backup
:To create a backup
Launch the Backup Manager app .1
.Choose Backup .2
.Click Add backup to launch the Backup Wizard .3
:Follow the Backup Wizard to perform one of the following types of backup
:Back up your Seagate Personal Cloud to
(External storage (USB hard drive or USB flash drive
(Network storage (Seagate or third-party network storage
Important info: The time to complete the first backup job can vary based upon the amount of data
and the speed of your network. It can take several hours or, if it is an offsite or cloud backup,
.several days
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Cloud storage
(. Back up external storage to your Seagate Personal Cloud (USB hard drive or USB flash drive
(. Back up network storage to your Seagate Personal Cloud (Seagate or third-party
.Back up cloud storage to your Seagate Personal Cloud
Review the topics below to better understand the settings and requirements for the type of backup you want
.to perform
Back up using USB storage
:Perform the following types of backups with USB storage connected to your Seagate Personal Cloud
.Seagate Personal Cloud to USB storage .USB storage to Seagate Personal Cloud
You can optimize backups to and from a USB storage device connected to one of the USB ports on your
Seagate Personal Cloud. Refer to the table below for the file formats that work best with your Seagate device.
When configuring a backup with a USB device, the Backup Wizard gives you the option to format your USB
storage for optimized backups. By using the optimized formats, you have the option to perform incremental
.backups
An incremental backup allows you to back up new or modified files following the first backup. If the format is
not optimized, you must perform full backups each time a job is run. A full backup copies everything on the
.source each time the backup is run
Operating systemsHard disk file system(Optimized backup (incremental
LinuxEXT2, EXT 3, EXT 4, and XFSYes
MacHFS+ Non-JournaledYes
MacHFS+ JournaledNo
Windows/MacFAT32No
WindowsNTFSNo
Back up using network storage
Perform the following types of backups with a second Seagate Personal Cloud, another Seagate network storage
:device or a third-party network storage device
The primary Seagate Personal Cloud to a second Seagate Personal Cloud, another Seagate network storage
.device or third-party network storage device
A second Seagate Personal Cloud, another Seagate network storage device or third-party network storage
.device to the primary Seagate Personal Cloud
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The second Seagate Personal Cloud, Seagate network storage device or third-party network storage device can
be located on the same network as the primary Seagate Personal Cloud or, on a network at a different location
(. (offsite
Backups between Seagate Personal Cloud and other network
storage devices
Backups to and from your Personal Cloud and other Seagate network storage devices require a unique
.destination share called server
Backups to and from your Seagate Personal Cloud and a third-party network device can use an existing shared
.folder
For example, the owner wants to back up shares on Seagate Personal Cloud A to Seagate Personal Cloud B.
Seagate Personal Cloud A is the source network device and Seagate Personal Cloud B is the destination
network device. To receive the backup data from Seagate Personal Cloud A, the destination device,
Seagate Personal Cloud B, must enable its Network Backup server. Refer to the table below for examples of
.backups to and from Seagate and third-party network devices
Type of network backup
Source deviceDestination
device
Destination folder
Backup to a Seagate network storage device
Seagate Device A on the local networkSeagate Device B on the local or remote network
(. (offsite
Network Backup server
Backup to a third-party network storage device
.Seagate Device on the local networkThird-party network device on the local or remote network
(. (offsite
Shared folder on the third­party network device that supports a compatible network protocol (see
(. below
Backup from a third-party network storage device
Third-party network device on the local or
remote network (offsite). The device’s
shared folders must support a compatible
(. network protocol (see below
Seagate Device on the local .network
Shared folder on the Seagate .network device
Enable Network Backup server
Before configuring network backups between Seagate devices, the administrator must enable the Network
.Backup server on the destination device
.Go to Backup Manager > Network Backup server .1
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.Choose Enable .2
At the prompt, enter and confirm a password. The password can be different from the password you use .3
for your Seagate Access sign-in (between 4 and 20 characters). Your Network Backup password will be
.needed when you set up a network backup
.Choose Save .4
Network Backup server sengs
The Network Backup server table provides a summary of its settings. You can return to the Network Backup
.server page if you forget the password or you want to disable it
.Only the administrator can access the Network Backup server settings
The administrator can find the Network Backup password if it is forgotten. Go to Backup Manager >
.Network Backup server and click on the magnifying glass icon
To change the Network Backup server password, pass the cursor to the right of the asterisks and choose the
(. configuration icon (pencil
For offsite backups, administrators must confirm that the ports used by Personal Cloud backup jobs are
:available on the network router. The default port numbers are
Port 22
(Port 873 (encrypted backups
To delete the Network Backup server, choose Disable. A prompt will ask if you wish to keep data or delete
.all files within the share
Backups with third-party network storage
The Backup Wizard can help you create backups to and from third-party network storage devices that support
:the following protocols
Rsync
SMB
FTP
NFS
(WebDav (Web Distributed Authoring and Versioning
Backups to network storage devices
Home or local network
:When performing network backups on a local network, make certain that
.The source and destination network devices are powered on
.The destination network storage device is connected to the same network as your source device
.Seagate network storage) The Network Backup server has been enabled and you have the password)
Third-party network storage) The third-party network device supports one of the five network protocols)
.listed above
Third-party network storage) You have noted the third-party network device’s IP address or network name.)
.Network naming services are not as reliable as IP addressing
Third-party network storage) You have the username and password for the network device’s backup)
.service
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Similar to Seagate network devices, many third-party network devices have separate credentials for login and
.backup
Remote network
:When performing network backups to a remote network, make certain that
.The source and destination network devices are powered on
You have the network device’s public IP address. You can find the public IP address by visiting
http://www.whatismyip.com/ or by accessing your remote network’s router management software. When
searching for the public IP address, use a computer connected to the same router as the destination
network storage device. For further information, review the user manual for the offsite network router or
.contact your Internet service provider
The ports are open for the backup. You may need to open ports using your router's management software.
The ports to open are listed at Backup Manager > Network Backup server. Review your router’s user
.manual for instructions on how to open ports for a device on the network
Seagate network storage) The Network Backup server has been enabled on the destination device and you)
.have the password
Third-party network storage) The third-party network storage device supports one of the five network)
.protocols listed above
Third-party network storage) You have the username and password for the network device’s backup)
service. Similar to Seagate network devices, many third-party network devices have separate credentials
.for login and backup
Advanced parameters for backups to network storage devices
The Backup Wizard includes four options for your backup. See the explanations below for each option. It is not
:mandatory to select one or more of the parameters to continue with the backup
uses encryption during the data transfer. The data is not encrypted once it is stored
.on the destination. This option is ideal for offsite backups
a transfer optimizes data transmission rates. Data is compressed during the
transfer only. While this option is good for low bandwidth networks, it can affect the Personal Cloud's
.performance
is best used with backups that include files larger than 50MB. For example, if
you edit a document that has already been backed up, only the edits will be copied during the next backup.
.This option can affect the Personal Cloud's performance
keeps files on the destination network device even if they are
.deleted from the original network device's source folder
Back up using cloud storage
:Before performing a backup to or from cloud storage, make certain
:You have an account with one of the following services
Amazon S3
Baidu
Box
Dropbox
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Google Drive
Strato HiDrive
Yandex.disk
OneDrive
You have the necessary login and access credentials for your account. You cannot create a backup without
.your credentials
Advanced parameters for backups to cloud storage
The Backup Wizard includes one or more options for your backup. See the explanations below. It is not
:mandatory to select one or more options to continue with the backup
uses encryption during the data transfer. The data is not encrypted once it is stored
.on the destination. This option is ideal for offsite backups
keeps files on the destination even if they are deleted from the
.source's folder
Sync folders
Use Sync to keep data in one or more folders on your Seagate Personal Cloud consistent with a folder in a cloud
storage service. For example, you run a Sync job for Folder A on your Seagate Personal Cloud. It has 25 files
when the Sync job is first created with a similarly named folder on OneDrive. Soon after, you copy file 26 to
Folder A on your Seagate Personal Cloud. The same file 26 is automatically uploaded to OneDrive to keep both
.folders in sync. You can also add files to the folder on OneDrive and they will automatically sync with Folder A
:Before performing a sync to cloud storage, make certain
:You have an account with one of the following services
Baidu
Dropbox
Google Drive
OneDrive
You have the necessary login and access credentials for your account. You cannot create a sync without your
.credentials
:Create a sync
.Launch the Backup Manager app .1
.Choose Sync .2
.Click Add sync job to launch the Sync Wizard and follow it to completion .3
Restore a backup
Backups to or from your Seagate Personal Cloud can be restored. You can restore a backup to the original
source folder or choose another folder for your backed up files. Follow the directions below to restore a
.backup
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.Launch the Backup Manager app .1
.Choose Restore .2
.Click Add restore to launch the Restore Wizard and follow it to completion .3
Backup and sync job opons and start/stop
Opons
.Follow the steps below to review and change options for a backup or sync job
.Launch the Backup Manager app .1
For backups, locate the backup you want to modify then pass the cursor to the far right of its row to enable .2
.the Edit pull-down menu
For sync jobs, click Sync and locate the sync you want to modify then pass the cursor to the far right of its .3
.row to enable the Edit pull-down menu
:You can choose .4
Details
(Enable/Disable the OneTouch button (if applicable
Edit authentication
Edit description
Edit schedule
Disable
Restore
Delete
.If you disable a scheduled job, it will not run until it is enabled again
Starng/stopping jobs
Locate the backup or sync job you want to stop or start and pass the cursor to the far right of its row to view
:the triangular and square icons
.Start a job: choose the triangular icon
.Stop a job that is in progress: choose the square icon
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Appendix A: Compliance and Safety
Regulatory Compliance
FCC DECLARATION OF CONFORMANCE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
.including interference that may cause undesired operation
FCC Class B Informaon
FCC Class B Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful inter-ference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one of the
:following measures
.Reorient or relocate the receiving antenna
.Increase the separation between the equipment and receiver
.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
.Consult the dealer or an experienced radio/TV technician for help
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
.including interference that may cause undesired operation
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance
.could void the user's authority to operate this equipment
IMPORTANT NOTE: FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
.equipment should be installed and operated with minimum distance 20cm between the radiator & your body
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.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter
The availability of some specific channels and/or operational frequency bands are country dependent and are
firmware programmed at the factory to match the intended destination. The firmware setting is not accessible
.by the end user
Note to US model owner: To comply with US FCC regulation, the country selection function has been
.completely removed from all US models. The above function is for non-US models only
Industry Canada
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference
.received, including interference that may cause undesired opera-tion
Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils radio exempts de
licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de
brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage
.susceptible de provoquer un fonctionnement indésirable
(IMPORTANT NOTE: (For mobile device use
:Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This
.equipment should be installed and operated with minimum distance 20cm between the radiator & your body
(NOTE IMPORTANTE: (Pour l'utilisation de dispositifs mobiles
:Déclaration d'exposition aux radiations
Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement
non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la
.source de rayonnement et votre corps
Europe - EU Declaraon of Conformity
This device complies with the essential requirements of the EMC Directive 2004/108/EC. The following test
methods have been applied in order to prove presumption of conformity with the essential requirements of
:the EMC Directive 2004/108/EC
EN 60950-1:2006/AC:2011: Information technology equipment - Safety - Part 1: General requirements
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EN 55022: 2010/AC:2011: Information technology equipment - Radio disturbance characteristics
Limits and methods of measurement
EN 55024: 2010: Information technology equipment - Immunity characteristics - Limits and methods of
measurement
Česky [[Czech
Seagate tímto prohlašuje že tento Desktop NAS je ve shodě se základními požadavky a dalšími .příslušnými ustanoveními směrnice 2004/5/ES
Dansk [[Danish
Undertegnede Seagate erklærer herved at følgende udstyr Desktop NAS overholder de .væsentlige krav og øvrige relevante krav i direktiv 2004/5/EF
Deutsch [[German
Hiermit erklärt Seagate, dass sich das Gerät Desktop NAS in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie .2004/5/EG befindet
Eesti [[Estonian
Käesolevaga kinnitab Seagate seadme Desktop NAS vastavust direktiivi 2004/5/EÜ .põhinõuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele sätetele
EnglishHereby, Seagate, declares that this Desktop NAS is in compliance with the essential
.requirements and other relevant provisions of Directive 2004/5/EC
Español [[Spanish
Por medio de la presente Seagate declara que el Desktop NAS cumple con los requisitos esenciales y cualesquiera otras dispo-siciones aplicables o exigibles de la Directiva .2004/5/CE
Ελληνική [[Greek
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Seagate ΔΗΛΩΝΕΙ ΟΤΙ Desktop NAS ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ .ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 2004/5/ΕΚ
Français [[French
Par la présente Seagate déclare que l'appareil Desktop NAS est conforme aux exigences .essentielles et aux autres dispo-sitions pertinentes de la directive 2004/5/CE
Italiano [[Italian
Con la presente Seagate dichiara che questo Desktop NAS è conforme ai requisiti essenziali .ed alle altre disposizioni per-tinenti stabilite dalla direttiva 2004/5/CE
Latviski [[Latvian
Ar šo Seagate deklarē, ka Desktop NAS atbilst Direktīvas 2004/104/EK būtiskajām prasībām un .citiem ar to saistītajiem noteikumiem
Lietuvių [[Lithuanian
Šiuo Seagate deklaruoja, kad šis Desktop NAS atitinka esmi-nius reikalavimus ir kitas .2004/104/EB Direktyvos nuosta-tas
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Nederlands [[Dutch
Hierbij verklaart Seagate dat het toestel Desktop NAS in overeenstemming is met de .essentiële eisen en de andere relevante bepalingen van richtlijn 2004/104/EG
Malti [[Maltese
Hawnhekk, Seagate, jiddikjara li dan Desktop NAS jikkon-forma mal-ħtiġijiet essenzjali u ma .provvedimenti oħrajn re-levanti li hemm fid-Dirrettiva 2004/104/EC
Magyar [[Hungarian
Alulírott, Seagate nyilatkozom, hogy a Desktop NAS megfelel a vonatkozó alapvetõ .követelményeknek és az 2004/104/EC irányelv egyéb elõírásainak
Polski [[Polish
Niniejszym Seagate oświadcza, że Desktop NAS jest zgodny z zasadniczymi wymogami oraz .pozostałymi stosownymi postanowieniami Dyrektywy 2004/104/EC
Português [Portu­[guese
Seagate declara que este Desktop NAS está conforme com os requisitos essenciais e outras .disposições da Directiva 2004/104/CE
Slovensko [Slove­[nian
Seagate izjavlja, da je ta Desktop NAS v skladu z bistvenimi zahtevami in ostalimi relevantnimi .določili direktive 2004/104/ES
Slovensky [[Slovak
Seagate týmto vyhlasuje, že Desktop NAS spĺňa základné požiadavky a všetky príslušné .ustanovenia Smernice 2004/104/ES
Suomi [[Finnish
Seagate vakuuttaa täten että Desktop NAS tyyppinen laite on direktiivin 2004/104/EY .oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen
Svenska [[Swedish
Härmed intygar Seagate att denna Desktop NAS står I öve-rensstämmelse med de väsentliga .egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 2004/104/EG
Safety Guidelines
Power Source
Safety Handling
.Permanently unplug the unit if you think that it has become damaged in any way
Important info: Refer to Warranty before performing any hardware repairs or maintenance that is
.not described in this manual
.Caution: Use the product with the provided power supply only
Note: To protect your data, always follow the safe removal procedures for your operating system
.when disconnecting your product
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You must shut down and disconnect power from the Personal Cloud before maintenance or physical
.troubleshooting is performed on the device
.Shut down and unplug the unit before moving it
Safety
Power Supply
The Personal Cloud must only be operated from a power supply input voltage range of 100 - 240 VAC, 50 to 60
.Hz
The drive’s power supply is not serviceable or replaceable. If Seagate technical support has determined that the
power supply is faulty or has failed and the unit is under warranty, return the Personal Cloud to Seagate per the
.instructions provided by the Seagate technician
Environment
.Make sure that the electrical connection to the power cord is grounded
Provide a suitable power source with electrical overload protection to meet the requirements of the technical
.specification
Never expose your device to rain, use it near water, or use it in damp or wet conditions. Never place objects
containing liquids on the enclosure, because liquid could spill into its openings. Doing so increases the risk of
.electrical shock, short-circuiting, fire, or personal injury
Always unplug the device from the electrical outlet if there is a risk of lightning or if it will be unused for an
.extended period of time
.Do not use the Personal Cloud as a shelf to support any other object
Personal Cloud Placement
Place your Personal Cloud on a surface that is capable of supporting its weight, including the hard drives and
accessories attached to the Personal Cloud ports. Make sure the Personal Cloud is placed securely and cannot
.tip or be pushed over. Do not stack items on it. Doing so can prevent proper airflow and affect operation
.The maximum ambient temperature during operation is 40°C or 104°F
.The power connection must have a safe electrical distribution system and provide overcurrent protection
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The power supply unit has a ground leakage current of 3.5mA. The design of the electrical distribution system
.must take into consideration the total ground leakage current from all the power supplies in all the units
Data Security
Any loss, corruption, or destruction of data while using a Seagate hard drive or a hard drive system is the sole
responsibility of the user. Under no circumstances will Seagate be held liable for the recovery or restoration of
this data. To help prevent the loss of your data, Seagate highly recommends that you keep TWO copies of your
:data: one copy on your Personal Cloud, and a second copy on one of the following
(Direct-attached storage (DAS
Another NAS device
Cloud storage
Some form of removable storage or archival media
Important info: 1GB = 1,000,000,000 bytes. 1TB = 1,000,000,000,000 bytes. After the drive is
formatted, the available storage capacity varies depending on your operating environment (typically
(. 10%-15% less
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