Seagate NAS OS 4 U User Manual

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Seagate NAS OS 4 User Manual

Seagate Technology LLC. All rights re serve d. Seagate, Seagate Technology, the 2014 ©

Wave logo, and FreeAgent are trademarks or registered trade marks of Seagate

Technology LLC, or one of its affiliates. All other trademarks or registe re d trademarks

are the property of their respective owners. When referring to hard drive capacity,

one gigabyte, or GB, e quals one billion bytes and one terabyte , or TB, equals one

thousand billion bytes when referring to hard drive capacity. In addition, some of the

listed capacity is used for formatting and other functions, and thus will not be available

for data storage. Quantitative usage examples for various applications are for

illustrative purposes. Actual quantities will vary based on various factors including file

siz e , file format, features, and application software. Seagate reserves the right to

.change, without notice, product offerings or specifications

Seagate Technology LLC

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: اﻟﻄﺮاز

Contents

Contents2

Regulatory Compliance13

Trademarks13

Licenses and Free Software13

Precautions15

Data15

Disk capacity15

Seagate NAS OS 416

Introduction16

New feature: App-based management16

Content for this manual16

Minimum system requirements16

Client OS:16

Web browsers:17

Network:17

NAS OS 4.2 New Features18

Features added for NAS OS 418

Apps18

Sdrive: remote access19

Network discovery19

Volume encryption19

Internet protocol version 6 (IPv6)19

Jumbo frames19

Network and cloud backup20

Cloud sync20

Web distributed authoring and versioning (WebDAV)20

Distributed file system namespaces (DFS-N)20

Simple network management protocol (SNMP)21

Network recycle bin (NRB)21

iSCSI logical unit number (LUN) export/import/clone21

Expand existing volumes beyond 16TB21

Network uninterruptible power supply (UPS)21

Export/Import NAS OS 4 settings22

Secure shell (SSH)22

Process monitoring22

Search22

Event log22

LED Behavior and Device Buttons24

LEDs24

Rackmount Seagate NAS24

Seagate NAS and Seagate NAS Pro24

Buttons25

Power button25

Power button: short push25

Power button: long push (select models)25

Identification buttons: front and rear (select models)25

Mute button (select models)26

Mute button: short push26

Mute button: long push26

NAS OS Setup27

First use: Enclosure with disks27

Next steps28

First Use: Empty enclosure28

Choose compatible hard drives29

Install Seagate NAS OS29

Next steps30

First Use: Update from NAS OS 3 to NAS OS 431

NAS OS 3 and volume encryption31

Seagate Network Assistant31

Install Seagate Network Assistant32

Launch Seagate Network Assistant32

Windows:32

Mac:32

Find your Seagate NAS's address information33

Access NAS OS with Seagate Network Assistant33

Mount shares34

Quick access34

Mount35

Authenticate private shares35

Auto-mount35

Shares: Access and Transfer Files37

About shares37

Access shares37

Windows38

Mac38

Creating Shortcuts to Shares38

Create shortcuts using Seagate Network Assistant38

Create shortcuts using the operating system: Windows 738

Windows 8 and 1039

Create shortcuts using the operating system: Mac40

Mount40

Mount at boot40

Backup: Seagate NAS and PC/Mac40

Back up your NAS40

Back up your computers41

Media Server41

UPnP/DLNA41

Re-index the media server41

iTunes42

Share music with iOS 9 devices43

FTP43

Local FTP access44

Public Access Folders (non-password protected)44

Private Access Folders (password protected)44

Remote FTP access44

SFTP45

NFS45

Wake on LAN (WOL)45

NAS OS Login and Navigation47

Seagate Network Assistant47

Internet browser47

First login47

Login48

Recover a Lost Password49

Launch NAS OS using Sdrive49

NAS OS Navigation50

Administrator51

User51

Device Manager52

Launch Device Manager52

Device Manager navigation52

Toggle to another app53

Shares54

Shares, Users, and Groups54

Sample setup: Shares, Users, and Groups54

Public and private shares55

Existing shares55

Add share56

Add remote share: distributed file system namespaces (DFS-N)57

Add remote share57

Adding remote shares on offsite networks58

Share tabs58

Managing remote shares/volumes58

Accessing remote shares/volumes58

Revise share settings60

Users/Groups: change access rights60

Private and public: change the share’s network status61

Services: change the services for a specific share61

Delete62

Users62

Shares, Users, and Groups62

Sample setup: Shares, Users, and Groups62

Existing users63

Add a user64

User: access to shares and rights64

Revise user settings65

Groups/Shares: change groups and access rights65

Delete a user66

Change NAS OS management rights: administrator and user66

Set storage quotas66

Importing users from an active directory67

Managing users imported from an active directory67

Groups67

Shares, Users, and Groups67

Sample setup: Shares, Users, and Groups68

Existing groups68

Add a group69

Revise group settings69

Users/Shares: change user membership to the group and access rights to shares70

Delete a user71

Importing groups from an active directory71

Managing groups imported from an active directory71

Settings71

General71

Time72

Workgroup/Domain72

Connect to an Active Directory72

Synchronize Users/Groups73

Leave the domain73

NAS OS73

Services74

Status colors74

Service options: start/stop, share access, advanced parameters74

Start/Stop a service75

Share access: services for a specific share75

Services summary76

File services76

Application services76

SSH Access77

Printer server77

Network77

Connections tab77

IPv6 mode77

Connections table77

LAN Edit menu78

LAN Edit menu: Edit78

LAN Edit menu: Define as primary79

LAN Edit menu: Disable/Enable79

Port aggregation and linking LAN ports79

Port aggregation: Bridge the data on your NAS OS device between two networks80

Port aggregation: Enhance your NAS’s performance with load balance80

Port aggregation: Failover protection using fault tolerance81

Port aggregation: LAN failover for load balancing versus fault tolerance81

Proxy tab81

Remote access tab82

Port forwarding tab82

Power83

NAS power management83

Power conservation83

Power saving mode83

Wake the NAS from power saving mode85

UPS management85

Single NAS: Direct connection85

Multiple NAS devices A: A NAS OS device is the network UPS server86

Multiple NAS devices B: The UPS is the network UPS server87

Security88

Auto Block88

Certificate89

DDOS89

Services on LAN Ports89

Monitoring90

System tab90

Upper pane: General health, temperature, and fans90

Upper middle pane: Casing (select NAS OS devices only)91

Middle pane: Resources91

Lower pane: Process92

Temperature and fan warnings92

Drive tab93

Notifications94

Notifications tab94

Email notifications94

Recent activity95

SNMP tab96

Storage96

NAS OS volume and RAID management96

Enhanced data protection: NAS OS SimplyRAID96

Standard disk configuration: Manual RAID96

Storage overview97

Manage97

Internal and External volumes98

Volume settings98

RAID102

Get help choosing your RAID103

Tooltip: star ratings for RAID103

RAID comparisons104

RAID levels104

NAS OS SimplyRAID104

JBOD (Just a Bunch of Disks)105

RAID 0105

RAID 1106

RAID 5106

RAID 6107

RAID 10108

RAID 1+Spare(s), RAID 5+Spare(s), RAID 6+Spare, and RAID 10+Spare108

New network volume wizard109

New network volume wizard steps110

Quick setup111

Custom111

Adding a spare111

Build a RAID volume:111

Custom+Spare112

Single-disk volume113

SimplyRAID113

RAID 1 or JBOD113

Multiple volumes114

Create the ﬁrst volume (RAID 5):114

Create the second volume (SimplyRAID):114

Synchronizing times115

Single-disk and unprotected volumes: Expansion115

Removing healthy hard drives from an unprotected volume115

Volume expansion116

SimplyRAID116

RAID 1116

JBOD117

Protected volumes: Expansion and hard drive replacement117

Removing healthy hard drives from a protected volume117

Hard drive expansion and replacement118

Expand a volume's storage capacity: add hard drives to the enclosure118

SimplyRAID118

Custom RAID: RAID 1, RAID 5, and RAID 6119

Repair a failed hard drive or expand storage capacity119

Hot-swapping120

Hard drive replacement and expansion120

SimplyRAID120

Custom: RAID 1, RAID 5, and RAID 6121

No replacement disk: reset the volume's RAID122

Advanced Storage: Direct-Attached Storage and iSCSI123

NAS ports and direct-attached storage123

Direct-attached storage (DAS)123

Connect123

DAS share123

Disconnect123

Ingest or back up DAS content124

Multimedia indexing124

USB printer124

iSCSI124

Setting up an iSCSI target125

SimplyiSCSI125

Create LUN126

New LUN126

Import LUN126

Exporting a LUN126

Importing a LUN127

Create a Target127

iSCSI initiator: Example127

iSNS: Internet Storage Name Service131

Enable iSNS server and enter its IP address:132

iSNS: iSCSI initiator132

App Manager135

Overview135

How to Install Apps135

Maintenance136

Advanced136

Backup Manager138

Backup138

Restore139

Sync139

Network Backup disk139

Backup, Sync, and Restore examples139

Back up to a USB storage device (DAS)139

Back up to a Seagate network storage device on the local network140

Back up to a network storage device outside the local network (oﬀsite)140

Back up to a cloud service (oﬀsite)140

Restore140

Create a backup140

Back up using USB storage141

Back up using network storage141

Backups with network storage141

Enable Network Backup server142

Network Backup server settings142

Backups with third-party network storage143

Backups to network storage devices143

Local network143

Remote network143

Advanced parameters for backups to network storage devices144

Back up using cloud storage144

Advanced parameters for backups to cloud storage144

Sync folders145

Create a sync:145

Restore a backup145

Backup and sync job options and start/stop145

Options145

Starting/stopping jobs146

Download Manager147

Enable the download machine147

Create a download job147

Download settings148

Filebrowser150

Upload files150

Share files150

Viewing or listening to files151

Manage content151

Create a Folder151

Ingest from an external drive151

Remote Access152

Sdrive152

Sdrive and Seagate Access152

Sdrive: PC/Mac152

How do I get started?153

Create a Seagate Access account in NAS OS153

Download and install Sdrive155

Connect to your Seagate NAS155

Sdrive volume156

Mac: missing Sdrive volume158

Sdrive application158

Windows: move the Sdrive application icon to the system tray159

Sdrive features160

Accept an invitation160

Change your Seagate Access password163

Manage your Seagate NAS devices (administrator)163

MyNAS163

Set up MyNAS remote access163

Failed connection164

Router164

Using MyNAS remote access165

Getting Help166

Software updates166

The NAS's automatic update does not seem to be working.166

Q: Does your NAS OS device have access to the Internet? Do you use a proxy server to

access the Internet?166

Troubleshooting topics166

Troubleshooting the network connection166

Shares do not appear on the network.166

A user does not have access to NAS OS or shares.167

I cannot access my account. I enter my login and password and receive an error

message.167

I've noticed a delay in accessing the shares.167

Troubleshooting the multimedia server168

I cannot see the media files stored on the NAS OS device.168

iTunes168

UPnP/DLNA-Compatible Game Consoles and Set Top Boxes168

Troubleshooting expansion devices168

I connected a USB hard drive to the enclosure, but it does not appear on the Storage

page.168

I can't copy a file from a share to the DAS connected to my NAS.168

Hard drive noise and VGA monitor169

I think that the hard drive is making unusual noises.169

The VGA monitor that I connected to the NAS appears to be receiving a signal but the

screen is black (applies to select NAS).169

Troubleshooting the active directory (AD)169

NAS OS169

Active directory170

Maximum Elements by Feature and NAS170

NAS OS Rescue and Repair171

Rackmount NAS171

Prepare for a rescue and repair171

VGA monitor171

Seagate Network Assistant172

Rescue and repair steps172

Step 1: Update the USB key172

Step 2: Back up and power off the NAS OS device172

Step 3: Connect the USB key and boot the NAS173

Step 4: Launch the NAS OS Installer173

Desktop NAS173

Prepare for a rescue and repair173

Back up the NAS device173

Recovery button173

MAC address173

Perform a rescue173

Regulatory Compliance

Trademarks

Apple, Mac, Time Machine, and Macintosh are registered trade marks of Apple Computer, Inc. Microsoft,

Windows XP, Windows Vista, Windows 7, and Windows 8 are re gistered trade marks of Microsoft Corporation.

.Other trade marks mentioned in this manual are the property of their re spective owners

Licenses and Free Software

Your Seagate product ships with copyrighted software that are licensed under the GPL, AFL, Apache, Apple,

BSD, GNU LGPL, MIT, OpenLDAP, OpenSSL, PHP, Python, and Creative Common. It also includes fre e software,

/ the source code for which can be downloaded from the Seagate website : www.seagate.com/support

:krb5

:bzip2

:berkeleydb

:libnatpmp

:python-flup

:net-s nmp

:lighttpd

:python-transmissionrpc

:libfreetype2

:cyrus -sas l

:openssl

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:miniupnpc

:python-werkzeug

:openldap

:uefis hell

:python-simplejs on

:libevent

:ajaxplorer

:php

:python-webpy

:python-pydispatch

.” This list of licenses can evolve over time and can be found on the user interface under the heading “Credits

14 Se agate NAS OS 4

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Precauons

Data

Any loss, corruption or de struction of data while using a Seagate drive or Se agate drive syste m or Seagate network storage is the sole responsibility of the user, and under no circumstance s will Seagate be held liable for the recovery or re storation of this data. To he lp prevent the loss of your data, Seagate highly recommends that

you keep TWO copies of your data; one copy on your e xte rnal hard disk, for instance, and a second copy either

on your inte rnal hard disk, another external hard disk or some other form of removable storage me dia. If you

.would like more information on backup, refer to our website

Disk capacity

1TB (Terabyte ) = 1,000GB. 1GB = 1000MB. 1MB = 1,000,000 Byte s. Total acce ssible capacity varie s depending

(. upon operating environment (typically up to 10% less per TB

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Seagate NAS OS 4

Introduction

Congratulations on your purchase of Seagate Business Storage featuring Seagate NAS OS. Designed to satisfy

the data sharing and backup needs of small, medium, and branch offices, Seagate NAS OS is an intuitive

interface acce ssible to a wide range of administrators. Additionally, NAS OS offers a rich set of collaborative

.and data protection tools to help manage your content

New feature: App-based management

Among the many features added to NAS OS 4.2, e xperie nced administrators will notice a new look to the

interface as well as a critical update to NAS management: apps. Core NAS OS 3 fe atures have be en divided into

:default apps for NAS OS 4.2

Backup Manager: Formerly the Backup setting for NAS OS 3. Launch Backup Manager to create and manage

.backup jobs

Device Manager: Formerly the NAS OS 3 interface. Launch Device Manager to change the settings, add

.users, create shares, and much more

Download Manager: Formerly the Download se tting for NAS OS 3. Launch Download Manager to create and

.manage download jobs

Filebrowser: Formerly the File Browser se tting for NAS OS 3 and NAS OS 4. The new Filebrowser is a web-

.based file viewer. Launch it to view and share files stored on your NAS de vice

.The administrator can add new apps to the Seagate NAS device using the all-new App Manager

.See NAS OS 4.2 New Features for further information on fe atures adde d to NAS OS 4

Content for this manual

This manual will guide you through the process of configuring NAS OS on your Se agate NAS and assist you in

troubleshooting any issues that might arise. If you encounter problems, check Getting Help and the Seagate

support page. Note that most problems can be resolved by re setting the product to factory conditions (se e

(. NAS OS Rescue and Repair

Minimum system requirements

:Client OS

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(Windows 10 (32-bit/64-bit

(Windows 8 (32-bit/64-bit (Windows 7 (32-bit/64-bit

Windows Serve r 2012

Windows Serve r 2008 R2

Windows Serve r 2008

Mac OS 10.6 and later

Linux 2.6 and later

:Web browsers

Internet Explorer™ 7.0 or higher

Firefox™ 3.0 or higher

Safari™ 3.0 or higher

Chrome 2.0 or higher

:Network

Computer with an Ethernet network adapter

(Ethernet switch or route r 10/100/1000 (Mb/s

:Important info

External force s such as network activity, hardware, distance, and setup can affect your NAS’s

.pe rformance

.For optimal performance, use Gigabit Ethernet equipment



17 Se agate NAS OS 4

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NAS OS 4.2 New Features

NAS OS 4.2 has new features for enhanced data access, sharing and se curity. Review the list be low to learn

.more

Filebrowser app for NAS OS

.Browse files anywhere: Use the Filebrowser app to access your files via a web browser

.Easy USB ingest: Copy files stored on USB device s with Filebrowser ingest

.Share using web links: Share files and folde rs via se cure web links in the Filebrowser

Backup Manager

Support for more cloud services: Back up files stored on your Seagate network storage to new cloud

.services, including OneDrive and Baidu

.Restore from the cloud: Restore backups saved to your cloud storage

Back up your cloud storage: Back up files and folders stored on your cloud storage to your Se agate network

.storage

Security in Device Manager

.Ne w Security tab: Manage DDOS filtering, Block and White lists, and SSL certificate upload

iSCSI Targets and LUNs

.iSCSI enhancements: Use the new iSCSI setup to create multiple targets and LUNs or, a SimplyiSCSI volume

NAS OS Web Board

.Ne w look: Check out NAS OS’s new, modern inte rface

Features added for NAS OS 4

.Below is a list of the new features available when updating from NAS OS 3 to NAS 4

Apps

The Home page for NAS OS 4 pre sents apps from Seagate and third party de velopers. The administrator can

.add new apps to a Se agate NAS OS device using the App Manager

:Core NAS OS 3 fe atures have been divided into de fault apps for NAS OS 4

Backup Manager: Formerly the Backup setting for NAS OS 3. Launch Backup Manager to create and manage

.backup jobs

Device Manager: Formerly the NAS OS 3 interface. Launch Device Manager to change the settings, add

18 Se agate NAS OS 4

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.users, create shares, and much more

Download Manager: Formerly the Download se tting for NAS OS 3. Launch Download Manager to create and

.manage download jobs

File Browser: Formerly the File Browser se tting for NAS OS 3. File Browse r is a web-base d file viewer.

.Launch it to view files stored on your NAS de vice. File Browse r requires Java

Sdrive: remote access

Sdrive gives users remote access to data stored on their NAS OS 4 devices. The Sdrive se rvice is available on

:your NAS OS 4 network storage with separate apps available for

:Desktop

Windows® 7 and higher

Mac® OS 10.7 and higher

:Mobile

iOS® 6.1.2 and higher

Android® 4.0 and higher

Upon launching the de sktop app for the first time , users can create a Seagate Access account and link it to any

.Seagate NAS OS 4 device

Network discovery

Configuring new NAS OS 4 devices is now easier using a web-based network discovery tool. Once the new NAS

OS 4 device is connecte d to the network, the administrator can launch a browser and enter the URL:

.http://discover.se agate.com

Volume encryption

Protect new and existing volume s from unauthorized acce ss using NAS OS 4 e ncryption. The administrator can

choose the level of encryption: a password or a file key to unlock the volume . The file key is store d on a USB key

.or thumb drive

To prevent access to a volume ’s shares across a network, the administrator can lock an encrypted volume.

Further, data is safe in case the hard drives are moved to a different enclosure. The e ncrypted volumes will

prompt the user for the password or file key when first using the hard drives in the foreign enclosure. This can

.become important if hard drive s are stolen or move d without permission

(Internet protocol version 6 (IPv6

.Administrators now have the option to add IPv6 addresses to NAS OS 4 de vices

Jumbo frames

19 Se agate NAS OS 4

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A frame is a packet of data that carries hardware ide ntifiers for network device s such as a source serve r, a

de stination NAS, and a router. The route r uses frame data to facilitate communication between compute rs

and network devices. Also known as an Ethernet frame, a frame’s size is generally limited to 1500 bytes. Such a

.limitation in frame size can have a negative impact upon network de vices

Most modern Gigabit Ethernet routers and switches support jumbo frames, which are frame s larger than 1500

bytes. Enabling jumbo frame s on your router can improve performance among de vices on the network,

.including your NAS OS 4 network storage

Network and cloud backup

In addition to NAS OS and rsync-compatible se rvers, administrators now have the option to choose backup

:destination se rvers that use the following protocols

FTP

SMB

(Web Distributed Authoring and Versioning (WebDav

NFS

.NAS OS 4 also supports backup to cloud storage such as AmazonS3, Box and more

Cloud sync

.NAS OS 4 supports sync to Google Drive and Dropbox

(Web distributed authoring and versioning (WebDAV

WebDAV is a standard for collaborative workflows and data sharing. You can give re mote servers acce ss to

.shares by enabling the WebDAV se rvice on your NAS OS 4 de vice

(Distributed le system namespaces (DFS-N

During the course of a day, a use r may access multiple files store d on many shares connected to your local

network (local are a network or, LAN). To find all the share s and volumes spread about the network, a user can

.hunt through a long list of NAS de vices and servers

NAS OS 4 DFS-N allows administrators to add compatible shares to a single NAS OS 4 device . Accessing shares

on a single device simplifies data management for the administrator and the use r. Similar to creating a new

share , the administrator adds remote shares to the Seagate NAS OS 4 de vice. The share s can come from any

.NAS OS de vice or se rver on the LAN

.NAS OS 4 DFS-N supports NAS OS shares and SMB volumes

20 Se agate NAS OS 4

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(Simple network management protocol (SNMP

NAS OS 4 supports SNMP, a standard Internet protocol for managing network de vices such as printers, routers,

servers, and compute rs. Enable the SNMP agent in Notifications to give an SNMP serve r access your NAS OS 4

de vice. Additionally, the administrator has the option to turn on SNMP traps so that the NAS OS 4 device

.contacts the SNMP serve r

.Administrators have the option to choose SNMP v1/v2 or v3

(Network recycle bin (NRB

Deleting data on a share permanently removes all associated files. By enabling the NRB service, de leted files

will be moved to the share’s recycle bin. This can be very helpful if a user accidentally removes data that a co-

worker is using on a project. The data is easily recovered from the recycle bin rather than desperate ly

.searching through the last NAS backup

.NRB is compatible with shares that use the SMB protocol, which is also a service

iSCSI logical unit number (LUN) export/import/clone

A logical unit number (LUN) is addressable data on an iSCSI target. Some versions of iSCSI manageme nt support

multiple LUNs on a single target. While NAS OS gives the administrator the ability to create one or more iSCSI

.targets on a volume , each iSCSI target supports only one LUN

However, NAS OS 4 gives administrators additional options to help create and manage iSCSI targets. Rather

than creating new targets each time iSCSI is required, the administrator can export the LUN from an existing

.target and import the LUN’s data. Additionally, NAS OS 4 includes the option to clone an existing target

Expand existing volumes beyond 16TB

NAS OS 3 prevented users from expanding an existing volume beyond 16TB. For example, a 14TB volume could

.not accept an additional 3TB for expansion. This limitation has been removed for NAS OS 4

(Network uninterruptible power supply (UPS

Previous versions of NAS OS support connecting an uninterruptible power supply (UPS) to a NAS OS device via

the power and USB connections. UPS management is performed on the USB connection. If the working

environment e xperiences a loss of power, the UPS allows the NAS to save data before automatically shutting

.down

NAS OS 4 give s the administrator greater flexibility in power management with network UPS. A single UPS can

now be used as a backup power solution for multiple NAS OS 4 device s. For example, the first NAS is connected

to the UPS via power and USB. This is the maste r NAS to the UPS and it acts as the UPS se rver on the network.

21 Se agate NAS OS 4

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.NAS devices on the network access the UPS serve r and add their power connections to the UPS

. NAS OS 4 also supports connection to select UPS devices that have an Ethernet port and are SNMP compliant

Export/Import NAS OS 4 settings

:NAS se ttings include the following

Users

Groups

Service s

Network

Power

Monitoring

Notifications

NAS OS 4 settings can be exporte d from one NAS OS 4 de vice and importe d into another NAS OS 4 device .

:Exporting settings is also a great tool for

.Backup: Essential metadata is kept safe in case a NAS fails

.Cloning: Use the same settings on additional NAS OS devices

(Secure shell (SSH

Administrators with advanced networking skills can log in to NAS OS 4 using se cure shell (SSH), an e ncrypted

protocol used for communication betwee n device s. Using a command-line inte rface, the administrator can

automate data management and backups as well as re view the NAS’s se ttings. The administrator also has the

.right to access data stored on the NAS via SSH

Process monitoring

:The Monitoring page now features a list of processes with the following data

.Application: The application using the proce ss

(Status : The process state (e .g. running, slee ping, disk sleeping

.CPU Usage: The percent of the CPU being used for the proce ss

.Memory: The amount of RAM being used for the process

NAS OS 4 has a magnifying glass icon on the top right of the interface . Click on the magnifying glass to enable an

.e mpty field and e nter a search term. Results are limited to NAS OS

Event log

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A be ll icon on the top right of the interface provide s instant access to NAS events. Click on the be ll icon to se e

.re cent activity

23 Se agate NAS OS 4

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LED Behavior and Device Buons

:NAS OS manages your device's

Status LEDS

Hard drive LEDs

Buttons

LEDs

Rackmount Seagate NAS

ColorState

Blinking blueStartup; shutdown;

activity

Blinking red and blue

RAID synchroniz ation; software update

Blinking redWarning

Solid redError

Solid purpleUpdating hardware

Blinking purple

Communication has bee n lost

Seagate NAS and Seagate NAS Pro

ColorState

Solid whiteReady

Blinking whiteStartup; shutdown; activity

Alternating red and whiteRAID synchroniz ation; software update

Blinking redWarning or notice

Solid redError

The status and hard drive LEDs work together to provide up-to-date de tails on your NAS device's health. For

24 Se agate NAS OS 4

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:specific information on the meaning of the LED indications, see the use r manual for your device

Seagate Business Storage 8-Bay Rackmount NAS Seagate Business Storage 4-Bay Rackmount NAS

Seagate NAS Pro

Seagate NAS

Buttons

All Seagate NAS have a power button on the face of the device. Certain models also have identification and

.mute buttons. Check the user manual for your Seagate NAS to locate the buttons

:NAS OS manages the buttons via push types

.Short push: A de pression upon the button for one second or less

.Long push: A de pression upon the button for four se conds or more

Power button

The power button turns your NAS on when it is powered off. It can also help you power down the NAS without

.the need to launch NAS OS. Always make ce rtain that no one is accessing the NAS before turning it off

Power button: short push

A short push is no longer than two se conds. When the product is powered on, a short push of the power button

:will

.Turn the NAS off

Place it into deep sleep mode if the option has be en configured in NAS OS. See Power for details on deep

.slee p mode

(Power button: long push (select models

A long push is longer than four seconds. Applying a long push will cut the power from the NAS, forcing it to shut

. down immediately. A long push is not recomme nded since it can re sult in data loss

(Identication buttons: front and rear (select models

.Only use a short push on the identification buttons

Pushing the identification button will cause the ide ntification LEDs in the front and rear of the device to flash

ambe r and the alarm to sound. The flashing LEDs allows you to ide ntify the NAS among a group of racked

de vices. There is another ide ntification button on the re ar of the device that can also be pushed to turn on the

ide ntification LEDs and sound the alarm. Both buttons work in tandem, allowing you to turn the visual and audio

ide ntifications on and off. For example, you can use the identification button on the front of the de vice to turn

25 Se agate NAS OS 4

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.them on and then turn them off via the re ar identification button

.A third ide ntification option is available in NAS OS Monitoring

(Mute button (select models

An audible alarm will sound when some one pushes an ide ntification button or chooses the option in the NAS OS

administration tool. It will also sound if the unit se nses a problem with the hardware , such as a faulty power

.supply unit or elevate d temperatures

Mute button: short push

A short push will turn off an existing audio alarm. When it is pushed, its LED will turn amber, indicating that the

.alarm has been muted

Mute button: long push

:Apply a long push on the mute button to

.Turn off an existing audio alarm off

.Pre vent the system from sounding an audio alarm

Following a long push, the mute LED will turn amber, indicating the audible alarm is off. Even if a problem is found

in the hardware, the alarm will remain muted. Examples of hardware problems include, but are not limited to,

.high temperatures, a faulty power supply unit, and fan failure

The mute button can be pushed if the alarm is not ringing, guarante e ing that it will remain off. To turn the

.audible alarm back on, apply another long push

26 Se agate NAS OS 4

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NAS OS Setup

Once your Seagate NAS has been configured per the instructions of the included quick start guide , the NAS OS

Setup Wizard will guide you through the remainde r of the installation. The NAS’s administrator must complete

the setup wizard since a password will be cre ated to access the NAS OS management fe atures. The time to

complete the setup wizard varies based upon your NAS. Choose the option be low that matches your Seagate

:NAS

.Enclosure with disks: If you purchased an enclosure with disks, go to First Use: Enclosures with Disks

Enclosure without disks: If you purchased an enclosure that did not include disks, go to First Use: Empty

.Enclosure

First use: Enclosure with disks

Before connecting to NAS OS, configure the Seagate NAS on your network. For instructions, review your NAS's

.user manual and quick start guide

:Conside r the following before installing Seagate NAS OS

.The NAS OS device's administrator should complete the installation steps

NAS OS checks for software update s during the installation. An error message informs you if it cannot check

for update s due to a missing Internet connection. You have the option to search for updates afte r the

.installation

.Power on the de vice. The device is ready to be accessed once the status LED turns solid .1

From a PC/Mac connected to the same network as your NAS, launch an Internet browse r and type .2

http://discover.seagate.com

.Follow the on-screen instructions .3

Enclosure without disks : If you purchased an e mpty enclosure, go to First use: Empty e nclosure for

.instructions on how to set up Seagate NAS OS

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27 Se agate NAS OS 4

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:During the setup, you can

.Cre ate or change the name of the device

(. Create or change the administrator login (the de fault is admin

.Cre ate a Seagate Access account for remote access

.Configure or change the RAID leve l

.Adjust the time zone

.Make certain to note your login and password for future use

Next steps

Simplify NAS acces s : Seagate re commends that you install the software utility Seagate Network Assistant

be fore moving forward with the device configuration. Seagate Network Assistant give s you instant

information on your Seagate NAS, such as firmware version, IP address, and MAC address. It will also

.provide quick access to shares and NAS OS. Se e Seagate Network Assistant for instructions

Configure your NAS: For details on how to configure and use your Seagate NAS, go to Share s: Access and

.Transfe r Files and Device Manager

Install Sdrive for local and remote acces s : Sdrive gives you e asy acce ss to shares and NAS OS on local and

.offsite networks. For more information, se e Remote Access

First Use: Empty enclosure

Before connecting to NAS OS, configure the Seagate NAS on your network. For instructions, review your NAS's

.user manual and quick start guide

28 Se agate NAS OS 4

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Choose compatible hard drives

Seagate NAS are compatible with most SATA I, SATA II, and SATA III hard drives. Olde r hard drive s that are not

constructed for NAS can experience reduced performance or failure. If you have any questions regarding hard

.drive compatibility, contact Seagate customer support

Seagate hard drives are specially prepared for use with your Seagate NAS. Choose the link below to view hard

:drives that are optimiz e d for your Seagate NAS

Seagate 8-bay Rackmount NAS Seagate 4-bay Rackmount NAS

Seagate NAS Pro

Seagate NAS

Install Seagate NAS OS

:Conside r the following before installing Seagate NAS OS

.The NAS OS device's administrator should complete the installation steps

Make certain to boot the NAS be fore inserting new hard drives. Since the boot order for the NAS starts

with the hard drives, you can encounter a problem if it dete cts an earlier version of NAS OS or another

.operating system

.Insert the hard drives once the diskless enclosure is powered on and the status LED is blinking

The NAS checks for software updates during the installation. An error message informs you if it cannot

check for updates due to a missing connection to the Internet. You have the option to search for updates

.afte r the installation

The instructions for hardware installation are available on the quick start guide and user manual for your

.Seagate NAS. Make ce rtain to follow the instructions before continuing with the steps below

Enclosure with disks: If you purchased an enclosure with disks, go to First Use: Enclosures with

.Disks for instructions on how to set up Seagate NAS OS



Important info: The Seagate NAS OS installer must format the hard drive s inse rted into the NAS.

Data s tored on the hard drives will be deleted. Make certain to back up data on the hard drives

.before installing them in the Seagate NAS enclosure



29 Se agate NAS OS 4

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.Power on your Se agate NAS device . The device is ready to be accesse d once the status LED turns solid .1

From a PC/Mac connected to the same network as your NAS, launch an Internet browse r and type .2

http://discover.seagate.com

Follow the on-screen instructions. The se tup formats the drives and installs NAS OS. During the installation, .3

:you can

.Cre ate or change the name of the device

(. Create or change the administrator login (the de fault is admin

.Cre ate a Seagate Access account for remote access

.Configure or change the RAID leve l

.Adjust the time zone

Make certain to note your login and password for future use . Upon completion, you are prompte d to restart the

.NAS

Next steps

Simplify NAS acces s : Seagate re commends that you install the software utility Seagate Network Assistant

be fore moving forward with the device configuration. Seagate Network Assistant give s you instant

information on your Seagate NAS, such as firmware version, IP address, and MAC address. It will also

.provide quick access to shares and NAS OS. Se e Seagate Network Assistant for instructions

Configure your NAS: For details on how to configure and use your Seagate NAS, go to Share s: Access and

Note on USB keys : If your Seagate NAS requires a USB key to boot to the NAS OS installer, you

must remove the USB key before rebooting the device. The NAS will use the USB key as the boot disk

.if it is not removed

Upon reboot, the status LED turns on and begins to blink. The device is ready to be accessed once

.the status LED has turned solid and the welcome page appears on the NAS Setup Wizard

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30 Se agate NAS OS 4

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.Transfe r Files and Device Manager

Install Sdrive for local and remote acces s : Sdrive gives you e asy acce ss to shares and NAS OS on local and

.offsite networks. For more information, se e Remote Access

First Use: Update from NAS OS 3 to NAS OS 4

Your NAS OS 3 device alerts you when an update is available to NAS OS 4 or higher. You can update your

Seagate NAS de vice by following the prompts to download and install NAS OS 4. The last step for the NAS OS

.update is rebooting the NAS OS device

NAS OS 3 and volume encryption

The first time you log into NAS OS 4, a pop-up window appears with important information regarding support for

volume e ncryption. Since NAS OS 3 does not re cognize volume encryption and other new features, you can

.lose important data when attempting to restore a NAS OS 4 de vice with NAS OS 3

.For further information, go to: Seagate NAS OS Installer

You can find software downloads and instructions on how to update the USB rescue key from the NAS OS 3

.installer to the NAS OS 4 installer

Seagate Network Assistant

Install Seagate Network Assistant on one or more computers connecte d to the same network as your NAS OS

de vice. It is a software utility that helps you detect and access NAS OS devices on the network. Seagate

:Network Assistant give s you instant information on the NAS OS de vice's

IP address

Version of software/firmware

(MAC address (hardware ID numbe r

:Seagate Network Assistant can also help you

Launch NAS OS

Mount one or more shares

Auto-mount one or more shares

Important info on Seagate Network As sis tant and NAS LAN Ports: Se agate Network Assistant will

always provide information on LAN 1, even if you have connected the NAS to your network using

.LAN 2

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31 Se agate NAS OS 4

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Install Seagate Network Assistant

To avoid NAS detection conflicts, make certain that you are running the latest version of Seagate Network

.Assistant

:Download the Se agate Network Assistant installer for your operating system .1

Windows

Mac

.Follow the wizard to complete the installation .2

Launch Seagate Network Assistant

:Windows

Select Seagate Network Assistant in Start > All Programs/Programs. The application icon will appear in the .1

.taskbar

.Right-click on the icon in the taskbar .2

:Mac

Select Seagate Network Assistant at Go > Applications > Seagate Network Ass istant. The application icon .1

Note on LaCie NAS OS devices: Seagate Network Assistant re cognizes LaCie NAS device s running

.LaCie NAS OS 2.0 or higher

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32 Se agate NAS OS 4

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.will appear in the menu bar

.Select the icon in the menu bar .2

Find your Seagate NAS's address information

.Launch Seagate Network Assistant .1

Windows users: Right-click on the Seagate Network Assistant icon and choose Open Seagate Network .2

As s istant. Mac users: Choose the Seagate Network Assistant icon in the menu bar to select Open Seagate

.Network As sis tant

If you have multiple NAS OS devices, select the NAS you wish to access from the list on the left-hand .3

.column

.Choose the Configuration tab .4

:Review the device 's .5

IP address

Version of software/firmware

(MAC address (hardware ID numbe r

Access NAS OS with Seagate Network Assistant

.Launch Seagate Network Assistant .1

:Choose your device .2

.Windows: Right-click on the Seagate Network Assistant icon in the taskbar to select your Seagate NAS

.Mac: Choose the Seagate Network Assistant icon in the menu bar to select your Seagate NAS

.Se lect Web access to the NAS OS .3

33 Se agate NAS OS 4

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.The NAS OS login page will launch in an Inte rnet browser .4

Mount shares

.Seagate Network Assistant gives you many options to access your Seagate NAS's public and private shares

Quick access

.Launch Seagate Network Assistant .1

:Choose your device .2

Windows: From the taskbar, right-click on the Seagate Network Assistant icon and move the cursor to

.your Se agate NAS. Available shares will be listed

Mac: From the menu bar, select the Seagate Network Assistant icon and move the cursor to your

.Seagate NAS. Available share s will be listed

.Choose the share you want to access .3

The share will open in an Explorer window (Windows) or a Finder window (Mac). Public shares are available .4

. to eve ryone on the network. Private shares will prompt a user for a username and password

.Administrator: Use the cre dentials created during the initial setup or NAS OS login

(. User: Type the login and password prepare d by the administrator (see Users

Transfer files normally betwee n your compute r and the share. Mac users: If the share does not open in a .5

[. Finde r window, navigate in the Finder to SHARED > [machine name] > [s hare name

.Note on Quick Acces s to shares : Private shares require a valid use rname and password

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34 Se agate NAS OS 4

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Mount

.Launch Seagate Network Assistant .1

Right-click on the icon in the taskbar (Windows) or choose the icon in the menu bar (Mac) and se lect Open .2

.Seagate Network Assis tant

If you have multiple NAS OS devices, select the NAS you wish to access from the list on the left-hand .3

.column

.Choose the Volume tab .4

Double-click the share you wish to access. The share will open in an Explorer window (Windows) or a Finde r .5

.window (Mac). Transfer files normally from your computer to the share

Authenticate private shares

.Launch Seagate Network Assistant .1

Right-click on the icon in the taskbar (Windows) or choose the icon in the menu bar (Mac) and se lect Open .2

.Seagate Network Assis tant

If you have multiple NAS OS devices, select the NAS you wish to access from the list on the left-hand .3

.column

.Choose the Volumes tab .4

.Se lect Authentication .5

.In the pop-up window, choose Registered User and e nte r your Username and Password. Select OK .6

All available shares will appear in the list of volumes. If you do not se e your volume , confirm that you have .7

.access to it (see Shares). Only the NAS administrator can se t acce ss rights to shares

.Select Mount as drive (Windows) or Mount (Mac) to open the share .8

(. The share will be available in an Explorer window (Windows) or a Finde r window (Mac .9

Auto-mount

.Launch Seagate Network Assistant .1

Right-click on the icon in the taskbar (Windows) or choose the icon in the menu bar (Mac) and se lect Open .2

.Seagate Network Ass is tant

If you have multiple NAS OS devices, select the NAS you wish to access from the list on the left-hand .3

.column

.Choose the Volumes tab .4

If the shares you wish to auto-mount is private , choose Authentication to ente r your cre dentials. In the .5

.pop-up window, choose Registered User and enter the Username and Password for the share

.Choose OK. All available share s will appear in the list of volumes .6

Select the checkbox for Auto to open the share . The share will now mount e ach time you boot the .7

Technical note: Mac users: If the share doe s not open in a Finder window, navigate in the Finder to

[. SHARED > [machine name] > [share name



.Note on mounting shares: Private shares re quire a valid username and password

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35 Se agate NAS OS 4

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.computer. To cancel auto-mount, uncheck the box for Auto

Windows: The share will mount in Computer/My Computer automatically when the computer dete cts it on .8

the network. Mac users: The share icon will appear in your Finder automatically when the computer detects

.it on the network

36 Se agate NAS OS 4

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Shares: Access and Transfer Files

About shares

A share is a network volume that you can configure to store and share data. Your Se agate NAS has two shares

by de fault: admin and Public. Following the initial login, the share admin changes to the name used by the

.administrator

:The following table lists the differences betwee n private and public shares

TypeAccess ibilityLoginAvailabilityDefault

PrivateLogin and password

require d

Passwordprotected

Computers on the network and remote (access (must be enabled

admin or user de fined

PublicAvailable to any user

on the network

NoneComputers on the network and remote

(access (must be enabled

Public

.For instructions on how to create and manage share s, see Share s

Access shares

.You have seve ral options for acce ssing shares

Option 1: Seagate Network Assistant - quick share access

.Use Se agate Network Assistant for quick acce ss to public shares. See Seagate Network Assistant for details

Option 2: Seagate Network Assistant - authenticate for private shares

Use Seagate Network Assistant to enter your username and password. See Seagate Network Assistant for

.details

Option 3: Operating system

.Use your operating system to open your NAS's shares

Option 4: Sdrive

Sdrive gives users and administrators e asy acce ss to share s and NAS OS on local and remote networks.

Sdrive’s unique file integration places a volume in an Explorer window (Windows) or on the de sktop (Mac). The

volume contains all public shares and the private share s allotted to the use r by the administrator. See Remote

37 Se agate NAS OS 4

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.Acce ss for de tails

Windows

.In an Explorer window address fie ld, type the \\[machine name] or \\[IP address ]] for your Seagate NAS .1

.Double click on the share you want to open .2

.Private shares will prompt you for your NAS OS username and password .3

.Alternatively, from the Start menu, select Run then type \\[machine name] or \\[IP address ]]. Choose OK

Mac

.From the de sktop, navigate to Go > Connect to Server .1

:In the dialogue window, type one of the following .2

afp://[machine name].local

smb://[machine name].local

[afp://[IP address

[s mb://[IP address

Creating Shortcuts to Shares

Create shortcuts to shares for quick access to your data

Create shortcuts using Seagate Network Assistant

Seagate Network Assistant can be configured to automatically mount share s on your compute r. Se e Seagate

.Ne twork Assistant for de tails

Create shortcuts using the operating system: Windows

.Open an Explorer window and navigate to Computer .1

.Choose Map Network Drive .2

Note on Bonjour: If your Windows computer is running Bonjour, the address name must include

..local. For example, \\[machine name].local



38 Se agate NAS OS 4

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Browse to and select the share you want to access (private share s will prompt you for your NAS OS user .4

.name and password). Choose OK

.Select a drive letter in the pull-down me nu and make certain that Reconnect at logon is se lected .5

.Choose Finish .6

Windows 8 and 10

.In an Explorer window address fie ld, type the \\[machine name] or \\[IP address]] for your Seagate NAS .1

.Right click on the share you want to access and choose Map Network Drive .2

.Select a drive letter in the pull-down me nu and make certain that Reconnect at s ign-in is selected .3

39 Se agate NAS OS 4

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.Choose Finis h. Private shares will prompt you for your NAS OS use r name and password .4

Create shortcuts using the operating system: Mac

Mount

Open a new Finder window and choose your NAS in SHARED > [machine name]. All public shares will appear. .1

.To access private shares, choose Connect As and ente r your NAS OS username and password

.Choose Connect .3

Mount at boot

.Before following the steps below, make certain to mount the shares as describe d above .1

.From the Apple icon in the menu bar, select System Preferences > Accounts > Login Items .2

.Choose the "+" sign to add a new ite m to the list and browse for the shares that you mounted .3

When you log on to the Mac operating system, the shares will automatically mount on your de sktop. If the

share s do not mount on the desktop, open a Finder window and check SHARED. If the shares are available in

SHARED but are not visible on the desktop, go to the Finder prefe re nces and change the settings to display

.connected se rvers on your desktop

Backup: Seagate NAS and PC/Mac

Back up your NAS

See Backup Manager for a complete explanation on how to automate backups of data stored on your NAS. You

:can back up your data to

(. Direct-attached storage (DAS

40 Se agate NAS OS 4

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.Another Seagate NAS OS device or compatible se rver on your local network

.Another Seagate NAS OS device or compatible se rver on a remote/offsite network

(Cloud storage (Amazon S3, Box, and more

Back up your computers

:Your NAS is fully compatible with popular backup solutions such as

Windows Backup and Windows File History

®Apple Time Machine

A share on your NAS can be se t as a backup target for these and other backup software. Make certain that the

user has acce ss to the target share. Keep in mind that deleting the target share will also de lete all associate d

.computer backups

Media Server

UPnP/DLNA

Configure your NAS to be a me dia server for UPnP/DLNA device s. To get started, enable UPnP/DLNA at Device

Manager > Services (see Se rvices). Once enabled, UPnP/DLNA-certified playe rs connected to your network

can play files located on your NAS. Examples of UPnP/DLNA players include Xbox, PlayStation, Smart TVs and

.many more

Media files stored on public shares are identifie d without the nee d to ente r a login and password. If you kee p

.media files on private shares, make ce rtain that your playback device is capable of requesting the credentials

Re-index the media server

To take an inve ntory of available multimedia files, you can re-index your NAS shares and desktop attached

.storage (DAS) connected to the NAS's ports

.If applicable, make ce rtain that your DAS are connected to the NAS OS device .1

Important info on NAS backup and RAID: RAID is a great solution to kee p your NAS running in case

of disk failure. However, RAID is not a backup solution and it does not offer protection against all

type s of hardware failure. There fore , administrators should back up NAS data to DAS or another

.NAS on a re gular basis. See Backup Manager for details



Note on Time Machine: Time Machine must be e nabled in NAS OS before a NAS share can be used

as a backup destination. Go to Device Manager > Services to enable the Time Machine service . See

.Services for further de tails



41 Se agate NAS OS 4

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(. Confirm that UPnP/DLNA is e nabled at Device Manager > Services (se e Services .2

.Pass the cursor to the right side of the UPnP/DLNA row to enable the pull-down me nu and select Edit .3

.Choose Re-index .4

Start a re-index as de scribed above if files appear to be missing on your multimedia shares or connected

.devices

The time for indexing to complete depends upon the total capacity of your storage and the size of your

multimedia library. If you have created many shares on your NAS, re -indexing can tax the CPU's resources.

Before starting the re-index, consider shutting off multime dia support for shares that do not store media files.

.See Services and Share s for further information on how to manage se rvices

iTunes

Your NAS can act as an iTunes music server. Copy your iTunes library to a share on your NAS and audio files will

be available to compatible devices on the network. For easy access on the entire network, use a public share .

To limit access to an iTunes library, use a private share with Se agate Network Assistant's Authentication (see

(. Seagate Network Assistant

.To turn on network sharing, follow the ste ps be low for your ve rsion of iTunes

(. Enable the iTunes se rvice on your NAS OS device. Go to Device Manager > Services (se e Service s .1

.Pass the cursor to the right side of the iTunes row and enable the Edit pull-down me nu .2

.Choose Start .3

42 Se agate NAS OS 4

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To acce ss the iTunes library, compute rs on the network should launch the iTunes application and choose the .4

.NAS OS de vice as the source for music

Share music with iOS 9 devices

:To share the iTunes library with iOS mobile devices

.Mount the share with the iTunes library on a computer on the network .1

.Launch the iTunes application on the computer .2

.Enable sharing in iTunes Preferences .3

.On the iOS device, launch the Music app and tap the category pulldown menu .4

.Tap the home sharing option to view the iTunes library on your NAS .5

.Use public shares with iOS devices

FTP

FTP (file transfer protocol) is used to transfer files from one computer to another via the local network or the

Internet. This protocol allows you to exchange files with your colleagues, clients, or business partners se curely,

.as only people with a use r account will have access

(. The FTP service is disabled by default but you can start it at Device Manager > Services page (se e Services

Technical note: The iTunes Se rver Service supports the following file types: .mp3, .wav, .aac, .pls,

.and .m3u

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43 Se agate NAS OS 4

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Once FTP is e nabled, your NAS can be accessed using an Internet browser or FTP client software. FTP client

software is very helpful if you wish to share, download, and upload data within a dedicated application rather

.than an Internet browser. Examples of FTP client software include Filezilla and Cyberduck

Local FTP access

To use the FTP service on your local network, enter your NAS's IP address or de vice name in the FTP client's

addre ss field or in an Inte rnet browser's address fie ld. Your NAS's IP address is available on the Network page

(. or Se agate Network Assistant (see Network and Seagate Network Assistant

(Public Access Folders (non-password protected

(ftp://[IP-address]/ (For example, ftp://192.168.10.149

( ftp://[machine name]/ (For e xample, ftp://seagate -r8 or ftp://seagate -r8.local

(Private Access Folders (password protected

When following the directions below, usernames and passwords can vary depending upon the user. For

.e xample, the administrator's use rname and password are not the same as another use r's name and password

,ftp://[username :password@IP-address] (For e xample

(ftp://admin:adminpassword@192.168.10.149

,ftp://[username :password@machine name]/ (For example

ftp://admin:adminpassword@seagate -r8/ or

/( ftp://admin:adminpassword@seagate-r8.local

Remote FTP access

You can access and share your NAS's files from a compute r outside of your network. To use FTP, you will nee d

.to know your router's public IP address

44 Se agate NAS OS 4

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From a computer on the same local network as the NAS, visit this page to learn your public IP address: .1

/http://www.whatismyip.com

.Note your public IP address .2

Launch an Internet browse r or FTP client software. Within the Internet browser or FTP client's addre ss .3

:field, type

(Public folders only: ftp://[Public IP-address (For example, ftp://94.10.72.149

Public and private folde rs: ftp://[use rname :password@Public IP-address (For example,

(ftp://admin:adminpassword@94.10.72.149

For further information on the public IP address for your route r, see your router's user manual or your Internet

.service provide r

SFTP

SFTP is a se cure version of the FTP service . Data is more secure when using SFTP but transfer rates are slower.

.Similar to FTP, SFTP is disabled by default but you can start it at Device Manager > Services

NFS

p>Network File Syste m (NFS) is a distributed file system protocol allowing the NAS to share directories and

.files with others over a network. Like SMB, NFS grants file-level access to users and programs

.NFS is wide ly distributed to host VMWare datastores or share d network folde rs in a Linux/UNIX e nvironment

When e nabling the NFS service on a share, it can be accessed with the following path:

[[NAS_NAME_OR_IP_ADDRESS]:/share s/[SHARE_NAME

:The NFS protocol is not active by default. To activate it

(. Go to Device Manager > Services (se e Service s .1

.Pass the cursor to the right side of the NFS row to e nable the Edit pull-down menu .2

.Choose Start .3

(Wake on LAN (WOL

Note on Network Backup Server and SFTP: Activating Network Backup se rver will disable SFTP (see

(. Backup Manager for details



.Important info: All NFS shares are public and available to e veryone on the network



45 Se agate NAS OS 4

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Your Seagate NAS can conserve energy by entering power saving mode . Use NAS OS to schedule power saving

mode when no one accesses the Seagate NAS and wake it up when your office is ready to work. See Power for

.more information on power saving mode s

Seagate Network Assistant can wake your NAS if you require acce ss before it is scheduled to e xit power saving

:mode. This feature is called Wake on LAN (WOL). Follow the steps below

(. Right-click the Seagate Network Assistant icon in the taskbar (Windows) or choose it in the menu bar (Mac .1

.Select Wake Up a Device .2

.Choose the NAS from the pull-down me nu .3

.Choose Wake up .4

.You can also wake up a NAS by applying a short push to its power button

Note on the MAC address lis t: If the list is empty the first time you launch Wake Up a Device,

enter the device's MAC address in the field and select Wake up. Once entered, Seagate

.Ne twork Assistant will keep the device's MAC address on the list

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NAS OS Login and Navigaon

Seagate NAS OS is a browser-based administration tool. Launch NAS OS to access apps, manage storage, add

.users, create shares, and much more

:Access the NAS OS login page with one of the following

Seagate Network Assistant

An Internet browser

Seagate Network Assistant

.See Seagate Network Assistant for instructions on software installation

.Windows: Right-click on the Seagate Network Assistant icon in the syste m tray .1

.Mac: Choose the Seagate Network Assistant icon in the menu bar

.Se lect [machine name] > Web Acces s .2

The login page will open in a new browse r window or tab. If your browse r is not open, Se agate Network .3

.Assistant will open it for you

Internet browser

:Launch an Internet browser and type the default addre ss for the NAS OS de vice

Windows without Bonjour: http://seagate -r4 or http://seagate-dp6

.Windows with Bonjour and Mac: http://se agate-r4.local or http://se agate -dp6.local

You can also type your NAS's IP address in the browser's URL (web address) field. For example: http://[IP-

(. address]. The IP address may be found in Se agate Network Assistant (se e Seagate Network Assistant

First login

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:For most users, the first NAS OS login is the final ste p of the setup wizard. You are prompted to

Create a device name. The default name of your NAS is based upon the product mode l. You can change it to

.mee t the needs of your environme nt

Create an administrator login name. The de fault is admin but you have the option to change it. A login name

.should be from 1-20 alphanumeric characters

Create and confirm the administrator’s pass word. The password should be from 4-20 alphanumeric

.characters and symbols. Consider using a strong password that is difficult for others to guess

.Create or reconfigure the RAID level

.Set the time zone

.Read and agree to Seagate’s Terms and Conditions . The box must be checked to complete the installation

Important info on login credentials: Make certain to note your login credentials. NAS OS can help

users create a new password if the original password is not available. However, the option to

recover a password require s that the administrator add settings to Notifications and Users.

.Further information on how to se t up password recovery is listed below

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NAS OS prompts you for your login name and password. To avoid entering your crede ntials with each login,

.check the box next to Remember me

For added security when logging in, choose Switch to HTTPS at the NAS OS login page. While it offers more

.prote ction than HTTP, using HTTPS can affect your NAS’s performance

Recover a Lost Password

The administrator can configure NAS OS to help users recover forgotten or lost passwords. The administrator

:must

(. Assign an email se rver (see Notifications

(. Enter an email address for users (see Users

If the above conditions have been met, the administrator or user can follow the steps below to recover a

:password

?On the login page, choose Can’t acces s your account .1

(. Enter the login and type the Word ve rification (this ensures that the re quest is coming from a person .2

.Choose Send .3

.A re covery email arrive s in the user's inbox. In the email, choose the Click here link .4

.In the Reinitialize your password window, type your login and new password .5

.Choose Send .6

Launch NAS OS using Sdrive

Install Seagate Sdrive on your PC/Mac to acce ss your device’s home page. You must have a Seagate Access

.account to use Sdrive . See Sdrive for instructions on how to download and install the application

:Make ce rtain that Sdrive has be e n launched before following the directions below

.Choose the device you want to access .1

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.Windows: Right click the Sdrive icon in the system tray to choose the Seagate de vice

.Mac: Click the Sdrive icon in the syste m tray to choose the Seagate de vice

.Choose Manage device .2

NAS OS Navigation

NAS OS provides options to access apps, get help, re view events, and much more . While the ce ntral pane

interface will adjust to the app that you select, the frame d options remain available for easy access. The central

.pane is number 6 in the graphic below

:Menu: Select the me nu to .1

Choose an app

Quit an open app

Logout

Restart

Shut down

Search: Choose the magnifying glass icon to enable the search fie ld. Type a search term that applies to your .2

.NAS OS de vice

.Help: Choose the question mark to revie w the NAS OS use r manual or create a support case .3

Notifications : Choose the bell icon to re view the latest events on your NAS OS device. Event options .4

include All, Warning, and Error. You can also select View all notifications to be directed to the Notifications

.page

Apps: The Home page’s central pane prese nts apps from Seagate and third party de velopers. Choose an app .5

to be directe d to its inte rface. Only the central pane will change base d upon the app you have selected.

:Core NAS OS features are divided into default apps

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.App Manager: Add and manage apps

.Backup Manager: Create and manage backup jobs

.Device Manager: Change the se ttings, add users, cre ate shares, and much more

.Download Manager: Create and manage download jobs

Hardware state: A green light indicates that the NAS ‘s hardware is ope rating as expected. Click it to see a .6

.pop-up window with additional details regarding the hardware

.LAN connection and IP address: The LAN ports connected to the network and their IP addresses .7

.Credits : Click Credits to see the open source licensing information .9

Administrator

An administrator has access to all NAS OS management functions. However, an administrator does not have

. access to all shares by de fault. The administrator must assign access to himse lf, similar to standard users

User

:The default apps for a user are

.Filebrowser: Internet-based browse r for shares that the use r has been granted acce ss to

Device Manager (limited): The user can change his language and password pre fe re nce s. The administrator

.has the right to change a user’s password at any time

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Device Manager

The Device Manager app is the heart of NAS OS management. Use Device Manager to configure important

.settings such as users, share s, storage, and much more

Launch Device Manager

.Launch Device Manager from the Home page by choosing its app icon

Device Manager navigation

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The left pane lists the NAS OS management pages. Choose a page to manage its settings. The central pane

.changes to reflect the se lected page

For example, click Network to re view or revise se ttings for the Ethernet ports, port forwarding, MyNAS, and

.more. Upon choosing Network, the central pane changes to the interface for the page

Overview is the de fault page when first launching Device Manager. It gives you a summary of the NAS’s health

.and shortcuts to important settings

.Review the storage capacity, health and processor/RAM consumption

.Get quick summaries of the settings Shares, Users, Groups, Network, Services and Power

Click on a summary to go to its page. You can also add Shares, Users, and Groups from the Overview page by

.choosing +Add at the applicable se tting

Toggle to another app

On the upper left of the window, click the menu icon (three horizontal lines) and then choose Device Manager

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[. or the down arrow > [App name

Your NAS's storage is divided into shares, also known as network folders. The Shares page allows you to create

new shares, assign access rights to users and groups, and to adjust service s by share . By default, your NAS OS

de vice has two share s, admin and Public. You can be gin working with these shares immediately and create new

.shares as neede d

Shares, Users, and Groups

Allotting storage and network permissions for multiple departme nts and users in a branch office or corporate

network can be complicate d. It takes forethought and planning to configure which user is part of what group with

access to how many shares. For this re ason, the settings Shares, Users, and Groups are close ly related in NAS OS.

The cross-functionality betwee n these three settings allows the administrator to add use rs to groups in the Users or Groups se ttings as well as shares to use rs and groups in the Users and Groups se ttings. The wizard for

each setting prompts the administrator to choose shares, users, and groups. Additionally, users and groups can

.be added to a new share when following the Add share wizard

However, creating a new share , user, or group requires that the administrator use its respective setting. For

example, the administrator must choose the Shares setting to add a ne w share and the Users setting to add a

new user. Though each setting can be revised at any time, it is highly recommended that the administrator plan

ahead when first adding share s, users, and groups to NAS OS. With a map of users, groups, and shares, the

.administrator can simplify access rights. See the example be low

Sample setup: Shares, Users, and Groups

.An administrator has mapped permissions for 40 shares, 20 users, and 10 groups

To get started, the administrator adds the 20 shares using the Add share wizard on the Shares page. The

administrator ignores the prompts to add users and groups to each share since new users and groups have yet

.to be cre ated

Note on the admin s hare name: The name of the share admin will update automatically if the

administrator changes the login name from the de fault admin. For e xample, if the administrator

.used her name , Sally, during the installation, admin becomes Sally



Important info: In text fields, you can e nter 1 to 20 characte rs using letters, numbers, hyphens, and

underscores. No other symbols, special characters, punctuation, or spaces may be used. Do not

.begin or e nd with a hyphen or unde rscore

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Next, the administrator adds the 20 users using the Add user wizard on the Users page. The administrator

.ignore s the prompts to add users to shares and groups since new groups have ye t to be cre ated

Finally, the administrator adds the 10 groups using the Add group wizard on the Groups page. In this ste p, the

:administrator will assign

Each user to a specific group

Share permissions for each group

The Groups se tting is the last ste p since it can cover more users at one time rather than assigning share

.pe rmissions for each new use r

The generic sample setup may not apply to all environments. However, NAS OS gives the administrator fre e

.re ign to configure permissions on the Shares, Users, and Groups pages

Public and private shares

:The following table shows the differences be twee n private and public share s

TypeAccess ibilityLoginAvailabilityDefault

PrivateLogin and password

require d

Passwordprotected

Computers on the network and remote (access (must be enabled

admin or user de fined

PublicAvailable to any user

on the network

NoneComputers on the network and remote

(access (must be enabled

Public

Existing shares

:Shares are organized in a table

.Click on the te xt in the Name column to change the share name

(. Click on the empty space or text in the Description column to add or revise details for the share (optional

The number in the Groups column (two silhouettes) shows how many groups have acce ss to the share. Click

on the numbe r to vie w and edit the group. Public indicates that the share is available to everyone on the

.network

The number in the Us ers column (one silhouette) shows how many use rs have access to the share. Click on

the number to view and e dit user access. Public indicates that the share is available to eve ryone on the

.network

Click on the text in the Services column to add or re move se rvices. Only active services are available. See

be low for instructions on how to adjust se rvices on a share and Se rvices for details on how to e nable and

.disable service s in NAS OS

To revie w and edit the options for a share, pass the cursor to the far right of its row to make the Edit pull-

down menu visible. Most of the options are explained above. Additional options include changing network

.access (public or private ) and deleting the share

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Add share

:Choose Add share and follow the wizard to completion. Consider the following when creating your share

The Add share wizard features four ste ps: name the share, Set group permissions, Set user permissions, and

.Summary

Name the share: A share must have a name from 1 to 20 characters using letters, numbers, hyphens, and

.underscores. Do not be gin or end with a hyphen or an underscore

Name the share: If your NAS OS device has more than one volume, a pull-down menu allows you to select the

.volume for the share

.Name the share: Checking the box next to Public gives e veryone on the local network access to the share

Set group permissions/Set user permissions: The administrator can skip these steps if permissions will be

.assigned in the Users or Groups settings. Choose Next to re ach the Summary

Set group permissions/Set user permissions: When adding groups or user permissions, you must drag selected

ite ms to the Read access column or the Read+write access column. To add multiple items, make all your

.selections before dragging them to a column

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Set group permissions/Set user permissions: If a user or group is mistakenly dragged to the Read access column

.or Read+write access column, you can drag it back to the No access column

Set user permissions: Checking the box next to Enable Read access to gues ts on the network allows all users

.on the network to view files on the share . Howeve r, they cannot modify files or write data to the share

Add remote share: distributed le system namespaces

((DFS-N

During the course of a day, a use r may access multiple files store d on many shares connected to your local area

network (LAN). To find all the shares and volume s spre ad about the network, a user can hunt through a long list

.of NAS device s and se rvers

NAS OS DFS-N allows administrators to add compatible share s to a single NAS OS de vice. Accessing shares on

a single device simplifies data management for the administrator and the user. Similar to creating a new share ,

the administrator adds remote shares from other NAS OS device s or servers on the LAN. The other NAS OS

.device or server is called the Host

NAS OS DFS-N supports NAS OS share s and SMB shares/volumes. SMB or, server message block, is a standard

.protocol for sharing network volume s. It is native to Windows and supported on Mac OS

Add remote share

:Choose Add remote share and follow the instructions below for your Host type

NAS OS Host

The wizard se arches the local network for NAS OS device s. Se lect the host NAS OS device for the shares .1

.you want to add and choose Next

Enter your cre dentials for the host NAS OS device and choose Next. In most instances, you will use a login .2

.with administrator rights. You can choose Gues t when adding public share s

Select the shares to add and choose Next. If you do not see the share s you want to add, make certain that .3

.the credentials you ente re d in step 2 have acce ss rights to the shares on the host NAS OS device

.Review the Summary page and choose Finish .4

Third party NAS or s erver Host

Enter the IP address for the host in the empty fie ld and choose Next. Though an IP addre ss is generally .1

.more reliable, you can also enter the NAS’s/server’s network name

Important info: Even if you succeed in adding the share/volume using the Host’s name, you can

experie nce problems when attempting to access the volume on a PC/Mac. This may be due to

the network’s naming service. Should you encounter issues with the network name, it is

.re commended that you try again using the IP address

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.Enter the name of the share on the host NAS/serve r and choose Next .2

.Review the Summary page and choose Finis h .3

Adding remote shares on offsite networks

NAS OS gives you the option to add shares/volume s from NAS OS and third party NAS/serve r devices that are

locate d outside the LAN (offsite network). When choosing the Host NAS, follow the instructions for Third party

NAS or server Host, even if you want to acce ss a NAS OS device . When choosing the NAS, you must enter its

.public IP addre ss and use the proper crede ntials

Seagate cannot guarantee the stability and performance of re mote shares/volumes from offsite networks.

There are many factors that can affect the connection including, but not limited to: firewalls, se curity settings,

.route rs, Inte rnet service providers, and administration

Share tabs

:Adding remote shares to the NAS changes the Shares page. There are two tabs

.Local: Access all share s created on the NAS

.Remote: Access all share s added from other NAS de vices

Managing remote shares/volumes

The host NAS/serve r manages its shares. Only the administrator for the host NAS de vice can adjust the

.re mote shares’ credentials, access rights, quotas, e tc

To avoid potential conflicts with accessing remote shares, administrators should use the same credentials on the NAS OS device and the host NAS/serve r. For example, Logan is a use r on the NAS OS device Seagate-DP6.

The administrator for Seagate-DP6 has added a remote volume called Data. The host server for Data is called

Seagate-DWSS4, a Windows server. The administrator for Seagate-DWSS4 must create a login and password for

Logan. To make the login experie nce to Data easie r for Logan, the administrators for Seagate-DP6 and Seagate-

.DWSS4 agree to use the same credentials on both NAS devices

The administrator for the NAS OS device can revise how the name appears on the Shares page and users on the

:network

Choose the Remote tab .1

.Locate the remote share you want to rename and click on the words in its name column .2

.Enter the name in the field .3

Accessing remote shares/volumes

Accessing remotes share s is similar to accessing shares created on the NAS OS device. There are minor

diffe rences that administrators should consider before authorizing users to access remote share s. Review the

.information below before adding remote shares to your NAS OS de vice

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The host NAS/server manages the remote share/volume. Since management includes crede ntials, make

certain that applicable usernames and passwords have been added to the host NAS/server. For e xample, Logan is a user on the NAS OS device Seagate-DP6. The administrator for Seagate-DP6 has added a re mote

volume called Data. The host server for Data is called Seagate-DWSS4, a Windows serve r. The administrator for

Seagate-DWSS4 must create a login and password for Logan. To make the login experie nce to Data easier for

Logan, the administrators for Seagate-DP6 and Seagate-DWSS4 agree to use the same credentials on both

.NAS/server de vices

SMB is native to Windows. Users with Windows computers can access remote shares/volume s using the

operating syste m or Seagate Network Assistant. For further de tails, se e Share s: Access and Transfer Files.

When first accessing the remote share , the use r will be prompted for the username and password created on

.the host NAS/serve r

SMB is supported on Mac OS. The native protocol for Mac OS is Apple File Protocol (AFP). Each time that a Mac

user atte mpts to access a network drive , it will automatically use AFP rather than SMB. Therefore , a Mac user

cannot acce ss re mote shares with Seagate Network Assistant since the application uses the operating system’s

de fault network settings. Mac use rs should follow the instructions below when accessing a remote

:share/volume

.Go to Finder > Go > Connect to server .1

In the Server Address field, enter s mb://[name of NAS OS device] and choose Connect. Entering smb is very .2

important since it tells the operating system to use the SMB protocol when searching for shares/volumes on

.the NAS

The user is prompte d for a Name and Password. As recomme nded above, the administrators for the NAS OS .3

and host device s should use the same credentials for use rs. Enter the username and password cre ate d on

.both device s. Choose Connect

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.The remote share /volume is ready to use .4

Revise share settings

To revise a share’s se ttings, pass the cursor to the far right of its row to make the Edit pull-down menu visible.

:Options on the Edit pull-down menu diffe r for public and private shares

Public: Change to private share, Services, and Delete

Private: Users, Groups, Change share to public, Services, and Delete

Since public share s are available to e veryone on the network, there is no need to manage user and group

.access

Users/Groups: change access rights

From the Edit pull-down menu, choose Us ers or Groups. The pop-up window includes three tabs for Users,

.Groups, and Overview

Important info regarding remote shares: Settings for re mote shares can be revised on the host

.NAS/server

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.Select the tab you wish to manage .1

The left-hand column lists the users or groups with No access to the share. Select the user or group to be .2

granted access and drag it to the Read access column or the Read+write access column. You can e nable read

access for everyone on the network by checking the box next to Enable Read access to gues ts on the

.network

.Choose Close to confirm the changes .3

Private and public: change the share’s network status

:Select the applicable setting to Change a public share into a private share Change a private share into a public share

Services: change the services for a specic share

File protocols and se rvice applications can be enabled and disabled on the Services page. A service is available

to all share s when it is e nabled and not available when it is disabled. However, an administrator may want to

.e nable a service for certain shares but turn it off for others

Example 1: The administrator creates a share called Time Machine to use as the backup destination for a Mac on

the network. Since the Mac runs Time Machine® for its backups, the share must have Apple File Protocol (AFP)

and Time Machine services. Both services can be e nabled on the NAS’s Service s page. However, all other

computers on the network are PCs. There fore, the administrator disables AFP and Time Machine on all other

.shares

Example 2: A doctor’s office wants to use a share called Entertainment to store media files. A player in the

waiting room that is UPnP/DLNA compatible will access the media files. All other share s store patient

information and office files. The administrator knows that enabling UPnP/DLNA on all share s can tax the

processor. It will also slow down Re-Indexing the media. Therefore, the administrator disables UPnP/DLNA on

.all shares exce pt Entertainment

Enable/Dis able a service on a s pecific share

.Pass the cursor to the far right of the share's row to make the Edit pull-down me nu visible .1

.Choose Services .2

:Perform one of the following .3

Deselect the check box next to the se rvice you want to disable

Select the check box next to the service you want to e nable

If you do not see the service you want enable/disable, confirm that it has been enabled on the NAS’s

.Services page

.Choose Save .4

.Important info: Services must be enabled on the Se rvices page for them to appear on a share

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Delete

.Pass the cursor to the far right of the share's row to make the Edit pull-down me nu visible .1

.Choose Delete .2

.Confirm in the dialogue window .3

Users

.Choose the Users page to add and manage user accounts