Seagate NAS OS 4 U User Manual

Seagate NAS OS 4 User Manual

Seagate Technology LLC. All rights re serve d. Seagate, Seagate Technology, the 2014 ©

Wave logo, and FreeAgent are trademarks or registered trade marks of Seagate

Technology LLC, or one of its affiliates. All other trademarks or registe re d trademarks

are the property of their respective owners. When referring to hard drive capacity,

one gigabyte, or GB, e quals one billion bytes and one terabyte , or TB, equals one

thousand billion bytes when referring to hard drive capacity. In addition, some of the

listed capacity is used for formatting and other functions, and thus will not be available

for data storage. Quantitative usage examples for various applications are for

illustrative purposes. Actual quantities will vary based on various factors including file

siz e , file format, features, and application software. Seagate reserves the right to

.change, without notice, product offerings or specifications

Seagate Technology LLC

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Contents

Contents2

Regulatory Compliance13

Trademarks13

Licenses and Free Software13

Precautions15

Data15

Disk capacity15

Seagate NAS OS 416

Introduction16

New feature: App-based management16

Content for this manual16

Minimum system requirements16

Client OS:16

Web browsers:17

Network:17

NAS OS 4.2 New Features18

Features added for NAS OS 418

Apps18

Sdrive: remote access19

Network discovery19

Volume encryption19

Internet protocol version 6 (IPv6)19

Jumbo frames19

Network and cloud backup20

Cloud sync20

Web distributed authoring and versioning (WebDAV)20

Distributed file system namespaces (DFS-N)20

Simple network management protocol (SNMP)21

Network recycle bin (NRB)21

iSCSI logical unit number (LUN) export/import/clone21

Expand existing volumes beyond 16TB21

Network uninterruptible power supply (UPS)21

Export/Import NAS OS 4 settings22

Secure shell (SSH)22

Process monitoring22

Search22

Event log22

LED Behavior and Device Buttons24

LEDs24

Rackmount Seagate NAS24

Seagate NAS and Seagate NAS Pro24

Buttons25

Power button25

Power button: short push25

Power button: long push (select models)25

Identification buttons: front and rear (select models)25

Mute button (select models)26

Mute button: short push26

Mute button: long push26

NAS OS Setup27

First use: Enclosure with disks27

Next steps28

First Use: Empty enclosure28

Choose compatible hard drives29

Install Seagate NAS OS29

Next steps30

First Use: Update from NAS OS 3 to NAS OS 431

NAS OS 3 and volume encryption31

Seagate Network Assistant31

Install Seagate Network Assistant32

Launch Seagate Network Assistant32

Windows:32

Mac:32

Find your Seagate NAS's address information33

Access NAS OS with Seagate Network Assistant33

Mount shares34

Quick access34

Mount35

Authenticate private shares35

Auto-mount35

Shares: Access and Transfer Files37

About shares37

Access shares37

Windows38

Mac38

Creating Shortcuts to Shares38

Create shortcuts using Seagate Network Assistant38

Create shortcuts using the operating system: Windows 738

Windows 8 and 1039

Create shortcuts using the operating system: Mac40

Mount40

Mount at boot40

Backup: Seagate NAS and PC/Mac40

Back up your NAS40

Back up your computers41

Media Server41

UPnP/DLNA41

Re-index the media server41

iTunes42

Share music with iOS 9 devices43

FTP43

Local FTP access44

Public Access Folders (non-password protected)44

Private Access Folders (password protected)44

Remote FTP access44

SFTP45

NFS45

Wake on LAN (WOL)45

NAS OS Login and Navigation47

Seagate Network Assistant47

Internet browser47

First login47

Login48

Recover a Lost Password49

Launch NAS OS using Sdrive49

NAS OS Navigation50

Administrator51

User51

Device Manager52

Launch Device Manager52

Device Manager navigation52

Toggle to another app53

Shares54

Shares, Users, and Groups54

Sample setup: Shares, Users, and Groups54

Public and private shares55

Existing shares55

Add share56

Add remote share: distributed file system namespaces (DFS-N)57

Add remote share57

Adding remote shares on offsite networks58

Share tabs58

Managing remote shares/volumes58

Accessing remote shares/volumes58

Revise share settings60

Users/Groups: change access rights60

Private and public: change the share’s network status61

Services: change the services for a specific share61

Delete62

Users62

Shares, Users, and Groups62

Sample setup: Shares, Users, and Groups62

Existing users63

Add a user64

User: access to shares and rights64

Revise user settings65

Groups/Shares: change groups and access rights65

Delete a user66

Change NAS OS management rights: administrator and user66

Set storage quotas66

Importing users from an active directory67

Managing users imported from an active directory67

Groups67

Shares, Users, and Groups67

Sample setup: Shares, Users, and Groups68

Existing groups68

Add a group69

Revise group settings69

Users/Shares: change user membership to the group and access rights to shares70

Delete a user71

Importing groups from an active directory71

Managing groups imported from an active directory71

Settings71

General71

Time72

Workgroup/Domain72

Connect to an Active Directory72

Synchronize Users/Groups73

Leave the domain73

NAS OS73

Services74

Status colors74

Service options: start/stop, share access, advanced parameters74

Start/Stop a service75

Share access: services for a specific share75

Services summary76

File services76

Application services76

SSH Access77

Printer server77

Network77

Connections tab77

IPv6 mode77

Connections table77

LAN Edit menu78

LAN Edit menu: Edit78

LAN Edit menu: Define as primary79

LAN Edit menu: Disable/Enable79

Port aggregation and linking LAN ports79

Port aggregation: Bridge the data on your NAS OS device between two networks80

Port aggregation: Enhance your NAS’s performance with load balance80

Port aggregation: Failover protection using fault tolerance81

Port aggregation: LAN failover for load balancing versus fault tolerance81

Proxy tab81

Remote access tab82

Port forwarding tab82

Power83

NAS power management83

Power conservation83

Power saving mode83

Wake the NAS from power saving mode85

UPS management85

Single NAS: Direct connection85

Multiple NAS devices A: A NAS OS device is the network UPS server86

Multiple NAS devices B: The UPS is the network UPS server87

Security88

Auto Block88

Certificate89

DDOS89

Services on LAN Ports89

Monitoring90

System tab90

Upper pane: General health, temperature, and fans90

Upper middle pane: Casing (select NAS OS devices only)91

Middle pane: Resources91

Lower pane: Process92

Temperature and fan warnings92

Drive tab93

Notifications94

Notifications tab94

Email notifications94

Recent activity95

SNMP tab96

Storage96

NAS OS volume and RAID management96

Enhanced data protection: NAS OS SimplyRAID96

Standard disk configuration: Manual RAID96

Storage overview97

Manage97

Internal and External volumes98

Volume settings98

RAID102

Get help choosing your RAID103

Tooltip: star ratings for RAID103

RAID comparisons104

RAID levels104

NAS OS SimplyRAID104

JBOD (Just a Bunch of Disks)105

RAID 0105

RAID 1106

RAID 5106

RAID 6107

RAID 10108

RAID 1+Spare(s), RAID 5+Spare(s), RAID 6+Spare, and RAID 10+Spare108

New network volume wizard109

New network volume wizard steps110

Quick setup111

Custom111

Adding a spare111

Build a RAID volume:111

Custom+Spare112

Single-disk volume113

SimplyRAID113

RAID 1 or JBOD113

Multiple volumes114

Create the ﬁrst volume (RAID 5):114

Create the second volume (SimplyRAID):114

Synchronizing times115

Single-disk and unprotected volumes: Expansion115

Removing healthy hard drives from an unprotected volume115

Volume expansion116

SimplyRAID116

RAID 1116

JBOD117

Protected volumes: Expansion and hard drive replacement117

Removing healthy hard drives from a protected volume117

Hard drive expansion and replacement118

Expand a volume's storage capacity: add hard drives to the enclosure118

SimplyRAID118

Custom RAID: RAID 1, RAID 5, and RAID 6119

Repair a failed hard drive or expand storage capacity119

Hot-swapping120

Hard drive replacement and expansion120

SimplyRAID120

Custom: RAID 1, RAID 5, and RAID 6121

No replacement disk: reset the volume's RAID122

Advanced Storage: Direct-Attached Storage and iSCSI123

NAS ports and direct-attached storage123

Direct-attached storage (DAS)123

Connect123

DAS share123

Disconnect123

Ingest or back up DAS content124

Multimedia indexing124

USB printer124

iSCSI124

Setting up an iSCSI target125

SimplyiSCSI125

Create LUN126

New LUN126

Import LUN126

Exporting a LUN126

Importing a LUN127

Create a Target127

iSCSI initiator: Example127

iSNS: Internet Storage Name Service131

Enable iSNS server and enter its IP address:132

iSNS: iSCSI initiator132

App Manager135

Overview135

How to Install Apps135

Maintenance136

Advanced136

Backup Manager138

Backup138

Restore139

Sync139

Network Backup disk139

Backup, Sync, and Restore examples139

Back up to a USB storage device (DAS)139

Back up to a Seagate network storage device on the local network140

Back up to a network storage device outside the local network (oﬀsite)140

Back up to a cloud service (oﬀsite)140

Restore140

Create a backup140

Back up using USB storage141

Back up using network storage141

Backups with network storage141

Enable Network Backup server142

Network Backup server settings142

Backups with third-party network storage143

Backups to network storage devices143

Local network143

Remote network143

Advanced parameters for backups to network storage devices144

Back up using cloud storage144

Advanced parameters for backups to cloud storage144

Sync folders145

Create a sync:145

Restore a backup145

Backup and sync job options and start/stop145

Options145

Starting/stopping jobs146

Download Manager147

Enable the download machine147

Create a download job147

Download settings148

Filebrowser150

Upload files150

Share files150

Viewing or listening to files151

Manage content151

Create a Folder151

Ingest from an external drive151

Remote Access152

Sdrive152

Sdrive and Seagate Access152

Sdrive: PC/Mac152

How do I get started?153

Create a Seagate Access account in NAS OS153

Download and install Sdrive155

Connect to your Seagate NAS155

Sdrive volume156

Mac: missing Sdrive volume158

Sdrive application158

Windows: move the Sdrive application icon to the system tray159

Sdrive features160

Accept an invitation160

Change your Seagate Access password163

Manage your Seagate NAS devices (administrator)163

MyNAS163

Set up MyNAS remote access163

Failed connection164

Router164

Using MyNAS remote access165

Getting Help166

Software updates166

The NAS's automatic update does not seem to be working.166

Q: Does your NAS OS device have access to the Internet? Do you use a proxy server to

access the Internet?166

Troubleshooting topics166

Troubleshooting the network connection166

Shares do not appear on the network.166

A user does not have access to NAS OS or shares.167

I cannot access my account. I enter my login and password and receive an error

message.167

I've noticed a delay in accessing the shares.167

Troubleshooting the multimedia server168

I cannot see the media files stored on the NAS OS device.168

iTunes168

UPnP/DLNA-Compatible Game Consoles and Set Top Boxes168

Troubleshooting expansion devices168

I connected a USB hard drive to the enclosure, but it does not appear on the Storage

page.168

I can't copy a file from a share to the DAS connected to my NAS.168

Hard drive noise and VGA monitor169

I think that the hard drive is making unusual noises.169

The VGA monitor that I connected to the NAS appears to be receiving a signal but the

screen is black (applies to select NAS).169

Troubleshooting the active directory (AD)169

NAS OS169

Active directory170

Maximum Elements by Feature and NAS170

NAS OS Rescue and Repair171

Rackmount NAS171

Prepare for a rescue and repair171

VGA monitor171

Seagate Network Assistant172

Rescue and repair steps172

Step 1: Update the USB key172

Step 2: Back up and power off the NAS OS device172

Step 3: Connect the USB key and boot the NAS173

Step 4: Launch the NAS OS Installer173

Desktop NAS173

Prepare for a rescue and repair173

Back up the NAS device173

Recovery button173

MAC address173

Perform a rescue173

Regulatory Compliance

Trademarks

Apple, Mac, Time Machine, and Macintosh are registered trade marks of Apple Computer, Inc. Microsoft,

Windows XP, Windows Vista, Windows 7, and Windows 8 are re gistered trade marks of Microsoft Corporation.

.Other trade marks mentioned in this manual are the property of their re spective owners

Licenses and Free Software

Your Seagate product ships with copyrighted software that are licensed under the GPL, AFL, Apache, Apple,

BSD, GNU LGPL, MIT, OpenLDAP, OpenSSL, PHP, Python, and Creative Common. It also includes fre e software,

/ the source code for which can be downloaded from the Seagate website : www.seagate.com/support

:krb5

:bzip2

:berkeleydb

:libnatpmp

:python-flup

:net-s nmp

:lighttpd

:python-transmissionrpc

:libfreetype2

:cyrus -sas l

:openssl

13 Se agate NAS OS 4

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:miniupnpc

:python-werkzeug

:openldap

:uefis hell

:python-simplejs on

:libevent

:ajaxplorer

:php

:python-webpy

:python-pydispatch

.” This list of licenses can evolve over time and can be found on the user interface under the heading “Credits

14 Se agate NAS OS 4

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Precauons

Data

Any loss, corruption or de struction of data while using a Seagate drive or Se agate drive syste m or Seagate network storage is the sole responsibility of the user, and under no circumstance s will Seagate be held liable for the recovery or re storation of this data. To he lp prevent the loss of your data, Seagate highly recommends that

you keep TWO copies of your data; one copy on your e xte rnal hard disk, for instance, and a second copy either

on your inte rnal hard disk, another external hard disk or some other form of removable storage me dia. If you

.would like more information on backup, refer to our website

Disk capacity

1TB (Terabyte ) = 1,000GB. 1GB = 1000MB. 1MB = 1,000,000 Byte s. Total acce ssible capacity varie s depending

(. upon operating environment (typically up to 10% less per TB

15 Se agate NAS OS 4

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Seagate NAS OS 4

Introduction

Congratulations on your purchase of Seagate Business Storage featuring Seagate NAS OS. Designed to satisfy

the data sharing and backup needs of small, medium, and branch offices, Seagate NAS OS is an intuitive

interface acce ssible to a wide range of administrators. Additionally, NAS OS offers a rich set of collaborative

.and data protection tools to help manage your content

New feature: App-based management

Among the many features added to NAS OS 4.2, e xperie nced administrators will notice a new look to the

interface as well as a critical update to NAS management: apps. Core NAS OS 3 fe atures have be en divided into

:default apps for NAS OS 4.2

Backup Manager: Formerly the Backup setting for NAS OS 3. Launch Backup Manager to create and manage

.backup jobs

Device Manager: Formerly the NAS OS 3 interface. Launch Device Manager to change the settings, add

.users, create shares, and much more

Download Manager: Formerly the Download se tting for NAS OS 3. Launch Download Manager to create and

.manage download jobs

Filebrowser: Formerly the File Browser se tting for NAS OS 3 and NAS OS 4. The new Filebrowser is a web-

.based file viewer. Launch it to view and share files stored on your NAS de vice

.The administrator can add new apps to the Seagate NAS device using the all-new App Manager

.See NAS OS 4.2 New Features for further information on fe atures adde d to NAS OS 4

Content for this manual

This manual will guide you through the process of configuring NAS OS on your Se agate NAS and assist you in

troubleshooting any issues that might arise. If you encounter problems, check Getting Help and the Seagate

support page. Note that most problems can be resolved by re setting the product to factory conditions (se e

(. NAS OS Rescue and Repair

Minimum system requirements

:Client OS

16 Se agate NAS OS 4

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(Windows 10 (32-bit/64-bit

(Windows 8 (32-bit/64-bit (Windows 7 (32-bit/64-bit

Windows Serve r 2012

Windows Serve r 2008 R2

Windows Serve r 2008

Mac OS 10.6 and later

Linux 2.6 and later

:Web browsers

Internet Explorer™ 7.0 or higher

Firefox™ 3.0 or higher

Safari™ 3.0 or higher

Chrome 2.0 or higher

:Network

Computer with an Ethernet network adapter

(Ethernet switch or route r 10/100/1000 (Mb/s

:Important info

External force s such as network activity, hardware, distance, and setup can affect your NAS’s

.pe rformance

.For optimal performance, use Gigabit Ethernet equipment



17 Se agate NAS OS 4

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NAS OS 4.2 New Features

NAS OS 4.2 has new features for enhanced data access, sharing and se curity. Review the list be low to learn

.more

Filebrowser app for NAS OS

.Browse files anywhere: Use the Filebrowser app to access your files via a web browser

.Easy USB ingest: Copy files stored on USB device s with Filebrowser ingest

.Share using web links: Share files and folde rs via se cure web links in the Filebrowser

Backup Manager

Support for more cloud services: Back up files stored on your Seagate network storage to new cloud

.services, including OneDrive and Baidu

.Restore from the cloud: Restore backups saved to your cloud storage

Back up your cloud storage: Back up files and folders stored on your cloud storage to your Se agate network

.storage

Security in Device Manager

.Ne w Security tab: Manage DDOS filtering, Block and White lists, and SSL certificate upload

iSCSI Targets and LUNs

.iSCSI enhancements: Use the new iSCSI setup to create multiple targets and LUNs or, a SimplyiSCSI volume

NAS OS Web Board

.Ne w look: Check out NAS OS’s new, modern inte rface

Features added for NAS OS 4

.Below is a list of the new features available when updating from NAS OS 3 to NAS 4

Apps

The Home page for NAS OS 4 pre sents apps from Seagate and third party de velopers. The administrator can

.add new apps to a Se agate NAS OS device using the App Manager

:Core NAS OS 3 fe atures have been divided into de fault apps for NAS OS 4

Backup Manager: Formerly the Backup setting for NAS OS 3. Launch Backup Manager to create and manage

.backup jobs

Device Manager: Formerly the NAS OS 3 interface. Launch Device Manager to change the settings, add

18 Se agate NAS OS 4

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.users, create shares, and much more

Download Manager: Formerly the Download se tting for NAS OS 3. Launch Download Manager to create and

.manage download jobs

File Browser: Formerly the File Browser se tting for NAS OS 3. File Browse r is a web-base d file viewer.

.Launch it to view files stored on your NAS de vice. File Browse r requires Java

Sdrive: remote access

Sdrive gives users remote access to data stored on their NAS OS 4 devices. The Sdrive se rvice is available on

:your NAS OS 4 network storage with separate apps available for

:Desktop

Windows® 7 and higher

Mac® OS 10.7 and higher

:Mobile

iOS® 6.1.2 and higher

Android® 4.0 and higher

Upon launching the de sktop app for the first time , users can create a Seagate Access account and link it to any

.Seagate NAS OS 4 device

Network discovery

Configuring new NAS OS 4 devices is now easier using a web-based network discovery tool. Once the new NAS

OS 4 device is connecte d to the network, the administrator can launch a browser and enter the URL:

.http://discover.se agate.com

Volume encryption

Protect new and existing volume s from unauthorized acce ss using NAS OS 4 e ncryption. The administrator can

choose the level of encryption: a password or a file key to unlock the volume . The file key is store d on a USB key

.or thumb drive

To prevent access to a volume ’s shares across a network, the administrator can lock an encrypted volume.

Further, data is safe in case the hard drives are moved to a different enclosure. The e ncrypted volumes will

prompt the user for the password or file key when first using the hard drives in the foreign enclosure. This can

.become important if hard drive s are stolen or move d without permission

(Internet protocol version 6 (IPv6

.Administrators now have the option to add IPv6 addresses to NAS OS 4 de vices

Jumbo frames

19 Se agate NAS OS 4

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A frame is a packet of data that carries hardware ide ntifiers for network device s such as a source serve r, a

de stination NAS, and a router. The route r uses frame data to facilitate communication between compute rs

and network devices. Also known as an Ethernet frame, a frame’s size is generally limited to 1500 bytes. Such a

.limitation in frame size can have a negative impact upon network de vices

Most modern Gigabit Ethernet routers and switches support jumbo frames, which are frame s larger than 1500

bytes. Enabling jumbo frame s on your router can improve performance among de vices on the network,

.including your NAS OS 4 network storage

Network and cloud backup

In addition to NAS OS and rsync-compatible se rvers, administrators now have the option to choose backup

:destination se rvers that use the following protocols

FTP

SMB

(Web Distributed Authoring and Versioning (WebDav

NFS

.NAS OS 4 also supports backup to cloud storage such as AmazonS3, Box and more

Cloud sync

.NAS OS 4 supports sync to Google Drive and Dropbox

(Web distributed authoring and versioning (WebDAV

WebDAV is a standard for collaborative workflows and data sharing. You can give re mote servers acce ss to

.shares by enabling the WebDAV se rvice on your NAS OS 4 de vice

(Distributed le system namespaces (DFS-N

During the course of a day, a use r may access multiple files store d on many shares connected to your local

network (local are a network or, LAN). To find all the share s and volumes spread about the network, a user can

.hunt through a long list of NAS de vices and servers

NAS OS 4 DFS-N allows administrators to add compatible shares to a single NAS OS 4 device . Accessing shares

on a single device simplifies data management for the administrator and the use r. Similar to creating a new

share , the administrator adds remote shares to the Seagate NAS OS 4 de vice. The share s can come from any

.NAS OS de vice or se rver on the LAN

.NAS OS 4 DFS-N supports NAS OS shares and SMB volumes

20 Se agate NAS OS 4

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(Simple network management protocol (SNMP

NAS OS 4 supports SNMP, a standard Internet protocol for managing network de vices such as printers, routers,

servers, and compute rs. Enable the SNMP agent in Notifications to give an SNMP serve r access your NAS OS 4

de vice. Additionally, the administrator has the option to turn on SNMP traps so that the NAS OS 4 device

.contacts the SNMP serve r

.Administrators have the option to choose SNMP v1/v2 or v3

(Network recycle bin (NRB

Deleting data on a share permanently removes all associated files. By enabling the NRB service, de leted files

will be moved to the share’s recycle bin. This can be very helpful if a user accidentally removes data that a co-

worker is using on a project. The data is easily recovered from the recycle bin rather than desperate ly

.searching through the last NAS backup

.NRB is compatible with shares that use the SMB protocol, which is also a service

iSCSI logical unit number (LUN) export/import/clone

A logical unit number (LUN) is addressable data on an iSCSI target. Some versions of iSCSI manageme nt support

multiple LUNs on a single target. While NAS OS gives the administrator the ability to create one or more iSCSI

.targets on a volume , each iSCSI target supports only one LUN

However, NAS OS 4 gives administrators additional options to help create and manage iSCSI targets. Rather

than creating new targets each time iSCSI is required, the administrator can export the LUN from an existing

.target and import the LUN’s data. Additionally, NAS OS 4 includes the option to clone an existing target

Expand existing volumes beyond 16TB

NAS OS 3 prevented users from expanding an existing volume beyond 16TB. For example, a 14TB volume could

.not accept an additional 3TB for expansion. This limitation has been removed for NAS OS 4

(Network uninterruptible power supply (UPS

Previous versions of NAS OS support connecting an uninterruptible power supply (UPS) to a NAS OS device via

the power and USB connections. UPS management is performed on the USB connection. If the working

environment e xperiences a loss of power, the UPS allows the NAS to save data before automatically shutting

.down

NAS OS 4 give s the administrator greater flexibility in power management with network UPS. A single UPS can

now be used as a backup power solution for multiple NAS OS 4 device s. For example, the first NAS is connected

to the UPS via power and USB. This is the maste r NAS to the UPS and it acts as the UPS se rver on the network.

21 Se agate NAS OS 4

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.NAS devices on the network access the UPS serve r and add their power connections to the UPS

. NAS OS 4 also supports connection to select UPS devices that have an Ethernet port and are SNMP compliant

Export/Import NAS OS 4 settings

:NAS se ttings include the following

Users

Groups

Service s

Network

Power

Monitoring

Notifications

NAS OS 4 settings can be exporte d from one NAS OS 4 de vice and importe d into another NAS OS 4 device .

:Exporting settings is also a great tool for

.Backup: Essential metadata is kept safe in case a NAS fails

.Cloning: Use the same settings on additional NAS OS devices

(Secure shell (SSH

Administrators with advanced networking skills can log in to NAS OS 4 using se cure shell (SSH), an e ncrypted

protocol used for communication betwee n device s. Using a command-line inte rface, the administrator can

automate data management and backups as well as re view the NAS’s se ttings. The administrator also has the

.right to access data stored on the NAS via SSH

Process monitoring

:The Monitoring page now features a list of processes with the following data

.Application: The application using the proce ss

(Status : The process state (e .g. running, slee ping, disk sleeping

.CPU Usage: The percent of the CPU being used for the proce ss

.Memory: The amount of RAM being used for the process

NAS OS 4 has a magnifying glass icon on the top right of the interface . Click on the magnifying glass to enable an

.e mpty field and e nter a search term. Results are limited to NAS OS

Event log

22 Se agate NAS OS 4

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A be ll icon on the top right of the interface provide s instant access to NAS events. Click on the be ll icon to se e

.re cent activity

23 Se agate NAS OS 4

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LED Behavior and Device Buons

:NAS OS manages your device's

Status LEDS

Hard drive LEDs

Buttons

LEDs

Rackmount Seagate NAS

ColorState

Blinking blueStartup; shutdown;

activity

Blinking red and blue

RAID synchroniz ation; software update

Blinking redWarning

Solid redError

Solid purpleUpdating hardware

Blinking purple

Communication has bee n lost

Seagate NAS and Seagate NAS Pro

ColorState

Solid whiteReady

Blinking whiteStartup; shutdown; activity

Alternating red and whiteRAID synchroniz ation; software update

Blinking redWarning or notice

Solid redError

The status and hard drive LEDs work together to provide up-to-date de tails on your NAS device's health. For

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:specific information on the meaning of the LED indications, see the use r manual for your device

Seagate Business Storage 8-Bay Rackmount NAS Seagate Business Storage 4-Bay Rackmount NAS

Seagate NAS Pro

Seagate NAS

Buttons

All Seagate NAS have a power button on the face of the device. Certain models also have identification and

.mute buttons. Check the user manual for your Seagate NAS to locate the buttons

:NAS OS manages the buttons via push types

.Short push: A de pression upon the button for one second or less

.Long push: A de pression upon the button for four se conds or more

Power button

The power button turns your NAS on when it is powered off. It can also help you power down the NAS without

.the need to launch NAS OS. Always make ce rtain that no one is accessing the NAS before turning it off

Power button: short push

A short push is no longer than two se conds. When the product is powered on, a short push of the power button

:will

.Turn the NAS off

Place it into deep sleep mode if the option has be en configured in NAS OS. See Power for details on deep

.slee p mode

(Power button: long push (select models

A long push is longer than four seconds. Applying a long push will cut the power from the NAS, forcing it to shut

. down immediately. A long push is not recomme nded since it can re sult in data loss

(Identication buttons: front and rear (select models

.Only use a short push on the identification buttons

Pushing the identification button will cause the ide ntification LEDs in the front and rear of the device to flash

ambe r and the alarm to sound. The flashing LEDs allows you to ide ntify the NAS among a group of racked

de vices. There is another ide ntification button on the re ar of the device that can also be pushed to turn on the

ide ntification LEDs and sound the alarm. Both buttons work in tandem, allowing you to turn the visual and audio

ide ntifications on and off. For example, you can use the identification button on the front of the de vice to turn

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.them on and then turn them off via the re ar identification button

.A third ide ntification option is available in NAS OS Monitoring

(Mute button (select models

An audible alarm will sound when some one pushes an ide ntification button or chooses the option in the NAS OS

administration tool. It will also sound if the unit se nses a problem with the hardware , such as a faulty power

.supply unit or elevate d temperatures

Mute button: short push

A short push will turn off an existing audio alarm. When it is pushed, its LED will turn amber, indicating that the

.alarm has been muted

Mute button: long push

:Apply a long push on the mute button to

.Turn off an existing audio alarm off

.Pre vent the system from sounding an audio alarm

Following a long push, the mute LED will turn amber, indicating the audible alarm is off. Even if a problem is found

in the hardware, the alarm will remain muted. Examples of hardware problems include, but are not limited to,

.high temperatures, a faulty power supply unit, and fan failure

The mute button can be pushed if the alarm is not ringing, guarante e ing that it will remain off. To turn the

.audible alarm back on, apply another long push

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NAS OS Setup

Once your Seagate NAS has been configured per the instructions of the included quick start guide , the NAS OS

Setup Wizard will guide you through the remainde r of the installation. The NAS’s administrator must complete

the setup wizard since a password will be cre ated to access the NAS OS management fe atures. The time to

complete the setup wizard varies based upon your NAS. Choose the option be low that matches your Seagate

:NAS

.Enclosure with disks: If you purchased an enclosure with disks, go to First Use: Enclosures with Disks

Enclosure without disks: If you purchased an enclosure that did not include disks, go to First Use: Empty

.Enclosure

First use: Enclosure with disks

Before connecting to NAS OS, configure the Seagate NAS on your network. For instructions, review your NAS's

.user manual and quick start guide

:Conside r the following before installing Seagate NAS OS

.The NAS OS device's administrator should complete the installation steps

NAS OS checks for software update s during the installation. An error message informs you if it cannot check

for update s due to a missing Internet connection. You have the option to search for updates afte r the

.installation

.Power on the de vice. The device is ready to be accessed once the status LED turns solid .1

From a PC/Mac connected to the same network as your NAS, launch an Internet browse r and type .2

http://discover.seagate.com

.Follow the on-screen instructions .3

Enclosure without disks : If you purchased an e mpty enclosure, go to First use: Empty e nclosure for

.instructions on how to set up Seagate NAS OS



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:During the setup, you can

.Cre ate or change the name of the device

(. Create or change the administrator login (the de fault is admin

.Cre ate a Seagate Access account for remote access

.Configure or change the RAID leve l

.Adjust the time zone

.Make certain to note your login and password for future use

Next steps

Simplify NAS acces s : Seagate re commends that you install the software utility Seagate Network Assistant

be fore moving forward with the device configuration. Seagate Network Assistant give s you instant

information on your Seagate NAS, such as firmware version, IP address, and MAC address. It will also

.provide quick access to shares and NAS OS. Se e Seagate Network Assistant for instructions

Configure your NAS: For details on how to configure and use your Seagate NAS, go to Share s: Access and

.Transfe r Files and Device Manager

Install Sdrive for local and remote acces s : Sdrive gives you e asy acce ss to shares and NAS OS on local and

.offsite networks. For more information, se e Remote Access

First Use: Empty enclosure

Before connecting to NAS OS, configure the Seagate NAS on your network. For instructions, review your NAS's

.user manual and quick start guide

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Choose compatible hard drives

Seagate NAS are compatible with most SATA I, SATA II, and SATA III hard drives. Olde r hard drive s that are not

constructed for NAS can experience reduced performance or failure. If you have any questions regarding hard

.drive compatibility, contact Seagate customer support

Seagate hard drives are specially prepared for use with your Seagate NAS. Choose the link below to view hard

:drives that are optimiz e d for your Seagate NAS

Seagate 8-bay Rackmount NAS Seagate 4-bay Rackmount NAS

Seagate NAS Pro

Seagate NAS

Install Seagate NAS OS

:Conside r the following before installing Seagate NAS OS

.The NAS OS device's administrator should complete the installation steps

Make certain to boot the NAS be fore inserting new hard drives. Since the boot order for the NAS starts

with the hard drives, you can encounter a problem if it dete cts an earlier version of NAS OS or another

.operating system

.Insert the hard drives once the diskless enclosure is powered on and the status LED is blinking

The NAS checks for software updates during the installation. An error message informs you if it cannot

check for updates due to a missing connection to the Internet. You have the option to search for updates

.afte r the installation

The instructions for hardware installation are available on the quick start guide and user manual for your

.Seagate NAS. Make ce rtain to follow the instructions before continuing with the steps below

Enclosure with disks: If you purchased an enclosure with disks, go to First Use: Enclosures with

.Disks for instructions on how to set up Seagate NAS OS



Important info: The Seagate NAS OS installer must format the hard drive s inse rted into the NAS.

Data s tored on the hard drives will be deleted. Make certain to back up data on the hard drives

.before installing them in the Seagate NAS enclosure



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.Power on your Se agate NAS device . The device is ready to be accesse d once the status LED turns solid .1

From a PC/Mac connected to the same network as your NAS, launch an Internet browse r and type .2

http://discover.seagate.com

Follow the on-screen instructions. The se tup formats the drives and installs NAS OS. During the installation, .3

:you can

.Cre ate or change the name of the device

(. Create or change the administrator login (the de fault is admin

.Cre ate a Seagate Access account for remote access

.Configure or change the RAID leve l

.Adjust the time zone

Make certain to note your login and password for future use . Upon completion, you are prompte d to restart the

.NAS

Next steps

Simplify NAS acces s : Seagate re commends that you install the software utility Seagate Network Assistant

be fore moving forward with the device configuration. Seagate Network Assistant give s you instant

information on your Seagate NAS, such as firmware version, IP address, and MAC address. It will also

.provide quick access to shares and NAS OS. Se e Seagate Network Assistant for instructions

Configure your NAS: For details on how to configure and use your Seagate NAS, go to Share s: Access and

Note on USB keys : If your Seagate NAS requires a USB key to boot to the NAS OS installer, you

must remove the USB key before rebooting the device. The NAS will use the USB key as the boot disk

.if it is not removed

Upon reboot, the status LED turns on and begins to blink. The device is ready to be accessed once

.the status LED has turned solid and the welcome page appears on the NAS Setup Wizard



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+ 144 hidden pages

Seagate NAS OS 4 U User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual