Seagate Hawk 4XL,ST34555N,ST34555W Installation Manual

••••••••••••••••••••••••••

Hawk 4XL

••••••••••••••••••••••••••

Disc Drive

••••••••••••••••••••••••••

ST34555N/W

••••••••••••••••••••••••••

••••••••••••••••••••••••••

Installation Guide

••••••••••••••••••••••••••

Contents

Preface.........................................................................................1

Electrostatic discharge protection................................................1

Important safety information and precautions..............................2

Wichtige Sicherheitshinweise ......................................................4

Regulator y agency compliance....................................................7

Seagate te chnical suppo rt services........... .. ....... ....... ...... ....... .. ...9

General description........... .. .................. ....... .. ....... ........... .. ....... .14

Initial setup information..............................................................18

Kühlung des Systems.......... .. ....... .. ........... ....... .. ....... ...... ....... .. .27

Installation des Laufwerkes

und Anschl uß der Kabel. .. ....................... .. ....... .. ........... .. ....... .29

N drives sec tion ... ....... ....... ........ ....... ....... ....... ........ .. ........ ....... ..36

W drives section.........................................................................40

©1997 Seagat e Technol ogy, Inc. All rights reserved
Publ ication Number: 77767507, Rev. A
October 1997

Seagate, Seagate Technology, and the Seagate logo are regis-

tered trademarks of Seagate Technology, Inc. Hawk, SeaFAX,
SeaFONE, SeaNET, SeaTDD, and SeaBOARD are either trade­marks or registered trademarks of Seagate Technology, Inc. or
one of its subsidiaries. All other trademarks or registered trade­marks are the property of their respective owners.

No part of this publication may be reproduced in any form without
written permiss ion from Seagate Technology, Inc.

Hawk 4XL Installation Guide, Rev. A 1

Preface

This manual contains information for users of the Seagate®
Hawk 4XL SCSI disc drives. It provides support servi ces, perfor­mance specifications, and initial setup information. Additional
information is available. Contact Seagate technical support ser­vices as descri bed in this manual if you need ass istance .

Electrostatic discharge protection

Caution.

Removal of circuit boards by personnel not perform­ing depot repair will damage components and may
void the warranty.

All drive electronic assemblies are sensitive to static electricity,
due to the electrostatically sensitive devices used within the
drive circui try. Although som e devices such as me tal-o xide semi­conductors are extremely sensitive, all semiconductors, as well
as some resistor s and capacitors, may be damaged or degr aded
by exposure to static el ectricity.

Electrostatic damage to elect ronic de vices may be caused by the
direct discharge of a charged conductor or by exposure to the
static fields surrounding charged objects. To avoid damaging
drive electronic assemblies, observe the following precautions
when inst all ing or servicing the driv e:

• Ground yourself to the drive whenever the drive electronics
are or will be exposed. Connect yourself to ground with a wrist
strap (Seagate part number 12263496). Connection may be
made to any grounded metal assembly. As a general rule,
remember that you and the drive electronics must all be
grounded to av oid potential ly damaging st atic discharges.

• Turn off the power before removing or installing the DC power
ca bl e.

2 Hawk 4XL Installat ion Guide, Rev. A

• Do not remove any circui t boards from the drive.

• Never use an ohmmeter on any circuit boards.

• When installing the dri ve on a carrier or tra y, d ischarge the car­rier or tray prior to inserting it into the system.

Important safety informati on and prec autions

Caution.

Use forced-air ventilation when bench-testing the
drive to ensure proper cooling of drive components .

Use proper safety techniques for safe, reliable operation of this
unit.

The procedures in this manual and labels on the unit contain
warnings and cautions that must be carefully read and followed
to minimize or eliminate the risk of personal injur y. The war nings
point out conditions or practices that may endanger you or oth­ers. The cauti ons point out condi tions or practices that may dam­age the unit, possibly making it unsafe for use.

Always observe the following warnings and precautions:

• Fol low all cautions and warnings in t he procedures.

• Use sound safety practices when operating, installing, or
removing the uni t.

• Use caution when troubleshooting a unit that has voltages
present . Turn off power to the unit before removing it.

• Ensure that the internal temperature of the rack or cabinet
does not exceed the limits defined for the drive when the drive
is mounted in an equipment rack or cabinet. When units are
stacked vertically, pay special attention to the top where tem­perat ures are usual ly hi ghest.

• Follow the precautions listed above in “Electrostatic discharge
protection.”

Hawk 4XL Installation Guide, Rev. A 3

• Do not remove any circuit boards from the drive. Return the
entire drive for depot repair if any circuit board is defective.
Removal of circuit boards by personnel not performing depot
repair will damage components and may void the warranty.

• Do not remove the head and disc assembly (HDA) from the
drive. Return the entire drive for depot repair if the HDA is
defective.

• Do not attempt to disassemble the HDA. It is not field repair­abl e. If the sealed HDA i s opened by personnel not performin g
depot repair, this will damage components and void the
warranty.

As a component, this drive is designed to be installed and oper­ated in accordance with UL1950, EN60950, CSA C22.2 950­M89, and VDE0805.

Seagate takes all reasonable steps to ensure that its products
are certifiable to currently accepted standards. Typical applica­tions of these disc drives include customer packaging and sub­system design. Safety agencies conditionally cert ify component
assemblies, such as the Hawk disc drive, based on their final
acceptability in the end-use product. The subsystem designers
are responsible for meeting these conditions of acceptability in
obtaining safety-regulatory agency compliance in their end-use
products and for certifying where required by law. A necessary
part of meeting safety requirements is the provision for overcur­rent protection on drive SELV supply v oltages.

This unit is a component part and as such is not meant to com­ply with FCC or similar national requirements as a stand-alone
unit. Engineering radiated emissions test results are available
through the Seagate Safety Depar tment to assist the subsystem
designer.

4 Hawk 4XL Installat ion Guide, Rev. A

Wichtige Sicherheitshinweise

Vorsicht.

Beim Testen des Laufwerks auf dem Prüftisch ist
Fremdbelüf tung vor zusehen, u m eine ausreichen de Kühlung der
Laufwerk komponenten sicherzu stellen.

Verwenden Sie geeignete Sicherheits- um den sicheren, zuver­lässigen Betrieb dieser Einheit zu gewährleisten.

Die Verfahren in diesem Handbuch und die Aufkleber auf dem
Gerät enthalten Warn- und Vorsichtshinweise. Diese Hinweise
sind sorgfältig durchzulesen und zu beachten, um das Risiko
von Verletzungen auf ein Mindestmaß zu beschränken oder
ganz zu vermeiden. Die Warnhinweise machen auf Situationen
oder Praktiken aufmerksam, die Sie oder andere gefährden
könnten. Die Vorsichtshinweise machen auf Situationen oder
Praktiken aufmerksam, die Einheit beschädigen können, so daß
deren Gebrauch mit Risik o behaft et ist.

Die Warn- und Vorsichtshinweise sind nicht allumfassend! Es ist
uns einfach nicht möglich, alle Wartungsmethoden oder die
eventue llen Risiken jeder Methode zu kennen, zu beurteile n und
Sie entsprechend zu beraten. Aus diesem Grund haben wir auf
eine derartige umfassende Beurteilung verzichtet. Falls Sie ein
hier nicht beschriebenes Verfahren oder Werkzeug verwenden,
stellen Sie zuerst sicher, daß das gewähl te Verfahren weder Ihre
persönl iche Sicherheit noch die Leist ung der Einheit gefährdet.

Beachten Sie in jedem Fall die folgenden Warn-und Vorsicht­shinweise:

• Beachten Sie alle Warn- und Vorsichtshinweise in diesem

Handbuch.

Hawk 4XL Installation Guide, Rev. A 5

• Treffen Sie beim Betrieb, bei der Installation oder bei der

Entfernung der Einheit angemessene Sicherheitsvorkehrun­gen.

• Wenn eine Einheit unter Spannung steht, gehen Sie bei der

Fehlerdiagnose besonders vorsichtig vor. Schalten Sie die
Einheit aus , bev or Sie mit den Instal lations- und Ent fe rnungsar­beiten beginnen.

• Wenn das Laufwerk in einem Einbaugestell oder Gehäuse

montiert ist, sorgen Sie dafür, daß die Temperatur im Inneren
des Gestells oder Gehäuses die für das Laufwerk vorgege­benen Grenzwerte nicht übersteigt. Wenn Einheiten vertikal
übereinander betestigt werden, achten Sie besonders auf den
oberen Stapelbereich, da dort die Temperatur gewöhnlich am
höchsten ist.

• Befolgen Sie die oben unter “Electrostatic Discharge Protec-

tion” angegebenen Sicher heitsmaßnahmen.

• Nehmen Sie keine Platinen aus dem Laufwerk. Wenn eine

Platine defekt ist, muß das gesamte Laufwerk zur Reparatur
eingeschickt werden. Die Herausnahme von Platinen durch
andere Personen als die für die werkseitige Reparatur zustän­digen kann zu einer Beschädigung der Komponenten und
Erlöschen des Garantieanspruchs führen.

• Die vormontierte Kopf- und Festplatteneinheit (HDA) nicht aus

dem Laufwerk nehmen! Falls die HDA beschädigt ist, schic ken
Sie das gesamte Laufwerk zur Reparatur ein.

• Die HDA ist nicht vor Or t reparierbar und darf nicht auseinan-

dergenommen werden! Öffnen der versiegelten HDA durch
andere Personen als die für die werkseitige Reparatur zustän­digen hat eine Beschädigung der Komponenten und
Erlöschen des Garantieanspruchs zur Folge.

6 Hawk 4XL Installat ion Guide, Rev. A
Als Teilkomponen te ist d ieses Lauf werk f ür die Install ation und

den Be trie b in Übere ins timm ung m it U L 195 0, E N60 950, CSA
C22.2 950-M89 und VDE0805 vorgesehen.

Seagate ist ständig bemüht, die Zulassungsfähigkeit von
Seag ate-Prod ukten im Rahmen d er gegenwä rtig g eltenden
Standards zu gewährleisten. Zu den typischen Anwendungen
dieser Festplattenwerke zählen Systemeinbau durch den
Kunde n und die Konst rukti on v on Untersy stemen. Si cherhei tsbe­hörden ge währen ein e bedingt e Zulassung für K om ponenten wi e
das Hawk-Festplattenlaufwerk vorbehaltlich der endgültigen
Zulasssung im Endprodukt. Designer von Untersystemen sind
dafür verantwortlich, die Voraussetzungen für die Einhaltung
sicherheits- oder aufsichtsbehördlicher Vorschriften in ihren
Endprodukten und - falls gesetzlich vor geschrieben - für die
Zulassung zu schaffen. Eine Grundvoraussetzung zur Einhal­tung der Sich erheit sanforde ru ngen ist di e Be reits tellun g e ines
Überlastschutzes für die SELV-Ver sorgungsspannungen des
Laufwerks.

Dieses Gerät ist eine Baugruppe und unterliegt als solche nicht
den Anforderungen der FCC oder ähnl icher nationaler Behö rden
für eigenständig e Ge rät e. Techn ische Testergebnisse zu ele ktro­magneti sche Str ahlu ng sind für Designer v on Unter systemen auf
Anfra ge von der Seagat e-Sicherheitsabteilung erhältlich.

Hawk 4XL Installation Guide, Rev. A 7

Regulatory agency compliance

Elect r omagn eti c s u scep t ibility

As a component assembly, the drive is not required to meet any
suscept ibility performance requi rements. It is the responsibility of
those integrating the drive within their systems to perform those
tests required and desi gn their system to ensure that equipment
operat ing in the same system as the drive or external to the sys­tem does not adversely affect the perfor mance of the drive. See
Tables 2, DC power requirements.

Elect r omagn eti c c o m pli an c e

Seagate uses an independent laboratory to confirm compliance
to the directives/standard(s) for CE Marking and C- Tick Marking.
The drive was test ed in a representative system for typical appli­cations. The sel ected system represents the most popular char­acteri stics for test platforms. The system configuratio ns include:

• 486, Pentium, and PowerPC microprocessors

• 3.5-inch floppy disc drive

• Keyboard

• Monitor/display

•Printer

• External modem

• Mouse
Although the test system with this Seagate model complies to

the directives/standard(s), we cannot guarantee that all systems
will comply. The computer manufacturer or system integrator
shall confirm EMC compliance and provide CE Marking and C­Tick Marking for their product.

8 Hawk 4XL Installat ion Guide, Rev. A

Electromagnetic compliance for the European Union

If this model has the CE Marking it complies with the European
Union requirements of the Electromagnetic Compatibility Direc­tive 89/336/EEC of 03 May 1989 as amended by Dire cti ve 92/31/
EEC of 28 April 1992 and Directive 93/68/ EEC of 22 July 1993.

Australian C-Tick

If this model has the C-Tick Marking it complies with the Austra­lia/New Zealand Standard AS/NZS3548 1995 and meets the
Electromagnetic Compatibility (EMC) Framework requirements
of Australia’s Spectrum Management Agency (SMA).

Hawk 4XL Installation Guide, Rev. A 9

Seagate technical support services

If you need assistance installing your drive, consult your dealer.
Dealers are familiar with their unique system configurations and
can help you with system conflicts and other technical issues. If
you need addi tio nal assi stance wit h your Seagate
Seagate products, use one of the Seagate technical support ser­vices listed below.

SeaFONE® 1-800-SEAGATE

Seagate’s 800 number (1-800-732-4283) allows toll-free access
to automated self-help services, providing answers to comm only
asked questions, troubleshooting tips, and specifications for disc
drives and tape drives. This service is available 24 hours daily

®

drive or other

and requires a touch-tone phone. International callers can reach
this automated self-help service by dial ing 408-456-4496.

Online ser v ic e s

Using a modem, you can obtain troubleshooting tips, free utility
programs, drive specifications and jumper settings for Seagate’s
entire product line. You can also downl oad software for installing
and analyz ing your drive.

SeaNET™

You can obtain technical information about Seagate product s
over th e Inter n et fr om S eagate ’s Wo rld Wide Web ho me p age

(http://www.seagate.com)
ftp.seagat e.com)

. You can also send E-mail with your que sti ons

or Seagate’s ftp server

(ftp://

DiscSupport @ Seagate.com

to

Seagate.com

.

or

TapeSupport @

10 Hawk 4XL Instal lation Guide , Rev. A

Se agate Co m p uSe rve forum

Online technical support for Seagate products is available on
CompuServe. To access our technical support forum, type

seagate

. Thi s foru m provides info rmation similar to that found on

go

SeaBOARD. In addition, you can type questions or browse
through previous questions and answers on the forum mes­sages.

SeaBOARD®

SeaBOARD is a computer bulletin board system that contains
information about Seagate disc and tape drive products and is
available 24 hours daily. Set your communications software to
eight data bits, no parity, and one stop bit (8-N-1).

Location Phone number

Aust r alia 61-2- 9756 -2359
England 44-1628-478011
France 33 1-48 25 35 95
Germany 49-89-140-9331
Taiwan 886-2-719 -6075
Thailand 66 2-531-8111
USA Disc: 405-936-1600; Tape: 405-936-163 0

Hawk 4XL Installation Guide, Rev. A 11

FAX ser vic es

SeaFAX®

You can use a touch-tone telephone to access Seagate’s auto­mated FAX system to receive technical support information by
return FAX. This service is available 24 hours daily.

Location Phone number

Aust r alia 61-2- 9756 -5170
England 44-1628-894084
USA Disc: 405-936-1620; Tape: 405-936-164 0

Seagate technical support FAX

You can FAX questions or comments to technical support spe­cialists 24 hours daily. Responses are sent during business
hours.

Location Phone number

Aust r alia 61-2- 9725 -4052
England 44-1628-890660
France 33 1-46 04 42 50
Germany 49-89-1430-5100
Hong Kong 852-2368 7173
Japan 81-3- 5462-2979
Korea 82-2- 556-7294/4251
Singapor e 65-488-7528
Taiwan 886-2-715 -2923
USA Disc: 405-936-1685; Tape: 405-936-168 3

12 Hawk 4XL Instal lation Guide , Rev. A

Direct-supp ort serv ice s

Seagate technical support

For one-on-one help, you can talk to a technical support special­ist during local business hours. Before calling, note your system
configuration and drive model number (ST

Location Phone number

Australia 61- 2-9725-3366 (9:00
England 44-1628-894083 (10:00

2:00

P.M

.

to 5:00

P.M

France 33 1-41 86 10 86 (9:30

2:00

P.M

.

to 5:00

P.M

A.M

A.M

.

, M–F)

A.M

.

, M–F)

xxxx

.

to 5: 0 0

.

to 1:00

.

to 12:30

).

P.M

P.M

P.M

.

, M–F)

.

,

.

,

Germany Disc: 49-89-140-9 332; Tape: 49-89-140-9333

(9: 30

A.M

.

to 12:30

P.M

.

, 2:0 0

P.M

.

to 4:00

P.M

M–F)
Hong Kong 852-2368 9918
Korea 82-2- 556-8241
Singapor e 65-488-7584 (9:00

A.M

.

to 12:00

P.M

.

, 2:00

P.M

.

,

.

P.M

to 5:00

.

, M–F)
Taiwan 88 6-2-514-223 7
USA Please dial 1-800-SEAGATE or 408-456-4496

for the specific product telephone number.
(8:00

A.M

.

to 1:15

P.M

.

, 2:30

P.M

.

to 7:00

P.M

.

,

Central time, M–F)

SeaTDD™ 405-936-1687

Using a telecommunications device for the deaf (TDD), you can
send questions or comments 24 hour s daily and exchange mes-

A.M

sages with a technical support specialist between 8:00
1:15

P.M

. and 2:30 P.M. to 7:00

P.M

.

(Central time) Monday

.

to

through Friday.

Hawk 4XL Installation Guide, Rev. A 13

Customer service centers

Seagate direct OEM, Distribution, and Systems Integrator cus­tomers should contact their Seagate service representative for
warr anty informati on. Other custom ers should contact their place
of purchase. Seagate offers comprehensive customer support
for all Seagate drives. These services are available worldwide .

Location Phone number FAX number

Asia Pacific and Australia 65-485-3595 65-485-4980
Europe, Middle East,

and Africa 31-2031-67300 31-2065-34320
Japan 81-3-5462-2904 81-3-5462-2979
USA 1-800-468-3472 405-949-6740

Other Americas (Brazil,

Canada, Mexico) 405-94 9-6706 405-949-6738

Manufactur er’s representatives

Brazil

MA Informatica 55-11- 810-7794 55-21- 253-6467
Canada

Memofix

Adtech

905-660-4936
905-812-8099

905-660-8738
905-812-7807

1-800- 624-9857

Me xico

Abico m Seamax

SA DE CV 525-54 6-6965 525-546-4888