logo, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of
its affiliates. All other trademarks or registered trademarks are the property of their respective
owners. When referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and one
terabyte, or TB, equals one thousand billion bytes when referring to hard drive capacity. In addition,
some of the listed capacity is used for formatting and other functions, and thus will not be available
for data storage. Quantitative usage examples for various applications are for illustrative purposes.
Actual quantities will vary based on various factors including file size, file format, features, and
application software. Seagate reserves the right to change, without notice, product offerings or
specifications.
Seagate Technology LLC
920 Disc Drive
Scotts Valley CA 95066 U.S.A.
The FreeAgent® GoFlex™ Home network storage system lets you use one external drive for
all the computers in your home. With enough capacity to support multiple computers and
users, you can easily store all of your files in one centralized location, while automatically and
continuously backing up the files and folders on every computer in your home.
Setup is as simple as connecting to your Wi-Fi router, and in just minutes, you can begin
wirelessly accessing files and streaming photos, music and movies to personal computers
(PCs), Mac
computer in the home by simply connecting it to the USB port on GoFlex Home.
About This Guide
This User Guide introduces the features of GoFlex Home, describes how to set up your
GoFlex Home network storage system, and explains how to use GoFlex Home to share and
store your files, back up your files, and access your files from anywhere in the world.
®
computers, and game consoles. Plus, you can share a printer with every
This User Guide also provides detailed instructions for using Seagate Share, a Web-based
application that allows you to access your files on GoFlex Home over the Internet, as well as
share files with friends and family.
Note: Some of the features described in this User Guide are available only on computers running the
Windows operating system. Sections of the guide that describe Windows-only features are
clearly marked.
System Requirements
To set up and use GoFlex Home, you need:
•Home network (also called a Local Area Network, or LAN)
•Wired or wireless router with an available Ethernet port
•Internet connection for file sharing over the Web
PCs accessing GoFlex Home require:
•Pentium III 500 MHz-equivalent processor or higher
•256 MB RAM
®
•Windows
•Internet Explorer
FreeAgent® GoFlex™ Home User Guide5
XP, Windows Vista®, or Windows 7 operating system
®
6 or later, Firefox® 2.x or later, or Chrome 4.x or later Web browser
1. Introduction Getting to Know GoFlex Home
GoFlex Home Drive Dock
GoFlex Drive
GoFlex Home Light
Drive Light
Mac computers accessing GoFlex Home require:
•Mac OS
•Safari
®
X 10.4 or later operating system
®
3.1 or later Web browser
GoFlex Home works with most consumer home network equipment with no special settings
required. However, if you have a business-grade router in your home, you may need to adjust
its network settings.
Getting to Know GoFlex Home
Figure 1: GoFlex Home Front
•GoFlex Home Drive Dock: Compatible with any FreeAgent GoFlex Home or Go Flex Desk
drives
•GoFlex Home Drive: Provides 1 TB or 2 TB of storage space (depending on your model)
•GoFlex Home Light: Provides information about GoFlex Home’s current state:
•Green blinking: GoFlex Home is starting up.
•Green steady: GoFlex Home is connected to the network and ready for use.
•Amber blinking: GoFlex Home is not connected to the network.
•Drive Light: Provides information about the drive’s current state:
•White steady: GoFlex drive is installed in dock and ready for use.
•White off: GoFlex drive is not installed or is experiencing a problem.
FreeAgent® GoFlex™ Home User Guide6
1. Introduction Special Features of GoFlex Home
USB Port
Power Button
Reset Button
Power Port
Ethernet Port and Lights
Figure 2: GoFlex Home Back
•Power Button: Turns GoFlex Home on and off.
•Power Port: Connects GoFlex Home to a power source.
•Ethernet Port: Connects GoFlex Home to your router.
•Ethernet Port Lights: Indicate network activity when blinking.
•USB Port: Connects GoFlex Home to any USB storage device, such as a drive or printer.
•Reset Button: Resets the GoFlex Home password; resets GoFlex Home to its original
factory settings (normally not necessary—see page 68 for more information).
Special Features of GoFlex Home
•Instant Backup: GoFlex Home protects your important files with automatic, “set it and
forget it” file backup using Memeo™ Instant Backup (Windows only), and is also Time
®
Machine
•Centralized Storage: GoFlex Home is a central location for storing digital media (music,
photos, movies) and other household files you want to share with everyone on your home
network. You can store Windows- and Mac-compatible files all in one place.
•User Accounts: Up to five people/computers on your home network can access GoFlex
Home. (You can upgrade to unlimited accounts by subscribing to Seagate Share Pro. See
page 8 for more information.)
-compatible for Mac computers.
•Remote Access: GoFlex Home provides access to your digital content from anywhere
inside or outside your home, using the Web-based Seagate Share application. You can
even access GoFlex Home from your smart phone (available with Seagate Share Pro—
see page 8).
FreeAgent® GoFlex™ Home User Guide7
1. Introduction Special Features of GoFlex Home
•Centralized Printing: If you connect a printer to the USB port on your GoFlex Home,
everyone on your home network can wirelessly print from that one printer. See page 47
for more information.
Music and Video Streaming (DLNA)
•
: Everyone on your home network can stream music,
movies, and videos to their computer or to a digital media device, such as a FreeAgent
GoFlex TV, from GoFlex Home. (
DLNA stands for Digital Living Network Alliance, and is a
technology that allows you to enjoy the digital media files stored on your GoFlex Home on
a digital media device.)
•Seagate Dashboard: This software serves as a central location from which you can
access all of GoFlex Home’s features (Windows only).
•Easy Expansion: If you require additional storage capacity in the future, you can easily
remove and replace the drive in GoFlex Home—no tools required. You can also connect
an external USB drive directly to GoFlex Home for even more storage space. See
page 69 for more information.
About Seagate Share Pro
Unlimited user accounts and other handy features are available with an upgrade to Seagate
Share Pro, which provides premium service options that are available by yearly subscription.
Seagate Share Pro includes:
•Access to GoFlex Home and Seagate Share for an unlimited number of people.
®
•Remote access to GoFlex Home from a smart phone, such as a Blackberry
or from another portable entertainment device, such as an iPad.
or iPhone®,
•Integration with Facebook
®
and Flickr®, which lets you easily copy your GoFlex Home
photos to your online accounts.
•The 3D wall interface by Cooliris, which enhances your enjoyment of your GoFlex Home
photos.
•Secure remote access to GoFlex Home with FTPS.
•Integrated RSS (Really Simple Syndication) feeds, which make it effortless to keep
friends and family updated with your latest shared files, such as vacation photos.
To learn more about these and other Seagate Share Pro features, click Learn More under
Seagate Share Pro in the Seagate Dashboard Application Store.
About Premium Backup
If you would like to back up more than 3 PCs to your GoFlex Home, you can purchase a
Premium Backup software upgrade from the Application Store on your Seagate Dashboard.
Premium Backup software allows you to back up an unlimited number of PCs to your GoFlex
Home.
FreeAgent® GoFlex™ Home User Guide8
2. Setting Up GoFlex Home – Windows Step 1: Familiarizing Yourself with the Setup Process
2.
Setting Up GoFlex Home – Windows
Setting up GoFlex Home is easy. This chapter explains each step and provides suggestions
and options for getting the most out of GoFlex Home.
Step 1: Familiarizing Yourself with the Setup Process
Before you begin, familiarize yourself with the steps you’ll follow while setting up GoFlex
Home, and with the folders that GoFlex Home creates automatically for you during setup.
Main Setup Steps
•Connect GoFlex Home (as described in the printed Quick Start Guide).
•Name, activate, and register GoFlex Home.
•Install the software on your own computer:
•Seagate Dashboard, for access to all GoFlex Home features
•Memeo Instant Backup, for automatic file backups
•Create individual user accounts and passwords for everyone on your home network.
•Install the software on the other Windows computers on your home network (or set up
Mac computers—see page 19).
See “Step 2: Connecting GoFlex Home” on page 10 for complete instructions.
When you create your own user account and password during setup, GoFlex Home
automatically creates three folders on the drive for you:
•A Public folder, where files can be stored and accessed by everyone on your home
network.
•A Personal folder that only you can access, where you can store personal or private files
that you don’t want anyone else on your home network to see.
•A Backup folder that only you can access, where all your backup files are stored.
GoFlex Home also automatically creates Personal and Backup folders for each user account
you create for the members of your household. Once setup is complete, each member of
your household can upload their own digital media and other files to GoFlex Home by
dragging and dropping files from their computers to the folders of their choice. For more
information, see “Copying Your Files to GoFlex Home” on page 37.
FreeAgent® GoFlex™ Home User Guide9
2. Setting Up GoFlex Home – Windows Step 2: Connecting GoFlex Home
GoFlex Home Base
Ethernet Cable
GoFlex Drive
Power Adapter
Quick Start Guide
Installation CD
Power Button in Off Position
Step 2: Connecting GoFlex Home
1. Unpack the box and ensure you have these items before continuing:
Figure 3: Package Contents
2. Ensure the Power button is in the Off position before you begin, then connect GoFlex Home:
a. Connect the supplied Ethernet cable to your router and to the Ethernet port on GoFlex Home.
b. Connect the supplied power adapter to a power outlet (DC 12V) and to the power port on
GoFlex Home.
Figure 4: Connecting the Cables
FreeAgent® GoFlex™ Home User Guide10
2. Setting Up GoFlex Home – Windows Step 2: Connecting GoFlex Home
GoFlex Home Light:
Solid green when ready
Drive Light:
Solid white when ready
3. Dock the drive into the base, then press the Power button.
a. Align the connector on the bottom of the drive with the connector in the base.
b. Gently press down on the drive until it clicks into place.
c. Press the Power button.
Figure 5: Docking the GoFlex Drive
4. Wait for the lights on the front of GoFlex Home to stop blinking. This may take a couple of
minutes.
Figure 6: GoFlex Home Lights
If the GoFlex Home light is not solid green, wait about two minutes to make sure that GoFlex
Home has had a chance to fully start up; if it’s blinking amber, GoFlex Home either can’t
connect to the network or can’t communicate with the drive. See “Solving Problems” on
page 72 for more help.
FreeAgent® GoFlex™ Home User Guide11
2. Setting Up GoFlex Home – Windows Step 3: Installing the Software
Step 3: Installing the Software
1. Power on your computer, then insert the GoFlex Home Installation CD.
Note: If you are setting up GoFlex Home on a computer or device without a CD-ROM drive, go to
www.seagate.com/goflexhomesupport to download the installation software.
2. When the Welcome screen opens, choose a language, then click OK.
A setup wizard opens.
TIP: If the Setup wizard doesn’t open automatically, open Explorer, navigate to the CD,
then double-click SeagateDashboardSetup.exe.
3. Follow the on-screen instructions to install the Seagate Dashboard and Memeo Instant
Backup software applications.
4. When the installation is complete, click Finish, then continue with "Step 4: Setting Up GoFlex
Home".
Step 4: Setting Up GoFlex Home
TIP: Before you continue, make sure you have a pen and paper handy to keep track of the
names and passwords you need to create during setup.
When the software is installed, the GoFlex Home Setup wizard opens automatically. This may
take a few moments.
The wizard finds and connects your computer to GoFlex Home, then the Device Information
screen opens.
Figure 7: Adding Device Information
FreeAgent® GoFlex™ Home User Guide12
2. Setting Up GoFlex Home – Windows Step 4: Setting Up GoFlex Home
If your computer can’t connect to GoFlex Home, see “Solving Problems” on page 72.
1. Enter a name for GoFlex Home.
The name must start with a letter and must be at least three characters in length. You can use
letters, numbers, dashes, dots, and underscores. Spaces are not allowed.
Because you can access GoFlex Home over the Internet, the device must have a unique
name. Use the Check Availability button to ensure the name you want is available.
If the Product Key hasn’t been entered automatically, find it on the bottom of the GoFlex Home
base and enter it in the Product Key boxes.
2. Click Next.
GoFlex Home is activated, and the Account Information screen opens.
Figure 8: Creating the First User Account
3. Create a user account for yourself by entering a user name and password. Passwords must
be at least six characters long and must include one number. Passwords are case-sensitive.
Enter an e-mail address that can be used for occasional system messages. You will receive a
system message if there is a problem with the drive, if the drive is full, or if your Seagate Share
Pro subscription is expiring soon.
4. Click Next.
FreeAgent® GoFlex™ Home User Guide13
2. Setting Up GoFlex Home – Windows Step 4: Setting Up GoFlex Home
The Registration screen opens.
Figure 9: Registering GoFlex Home
5. Select your country and enter an e-mail address for registration purposes, then click Next.
GoFlex Home is named, activated, and ready to use.
Figure 10: Setup Complete
FreeAgent® GoFlex™ Home User Guide14
2. Setting Up GoFlex Home – Windows Step 5: Adding a User to GoFlex Home
6. Click Launch Seagate Dashboard.
The Seagate Dashboard opens.
Figure 11: Seagate Dashboard
The Seagate Dashboard is the central location from which you can access all of GoFlex
Home’s features. See page 28 for more information.
7. Continue setting up GoFlex Home for your household by adding user accounts for other
members of your household (see page 15) and adding more computers to your GoFlex
Home network storage system (see page 17).
Step 5: Adding a User to GoFlex Home
Everyone who needs access to GoFlex Home requires their own user account. Your GoFlex
Home includes five user accounts.
TIP: You can upgrade to unlimited accounts
by subscribing to Seagate Share Pro. See “About Seagate Share Pro” on page 8 for
more information.
To add new user accounts to GoFlex Home:
1. In the How to... panel of the Seagate Dashboard, click Add Users.
(and add other useful GoFlex Home features)
FreeAgent® GoFlex™ Home User Guide15
2. Setting Up GoFlex Home – Windows Step 5: Adding a User to GoFlex Home
The Add Users window opens.
Figure 12: Creating Additional User Accounts
2. Enter a user name.
User names must start with a letter and must be at least three characters in length. User
names are not case-sensitive. You can’t use the same user name twice on GoFlex Home.
3. Enter and confirm a password for the user.
Passwords must be at least six characters long and must include one number. Passwords are
case-sensitive.
When entering passwords, balance convenience and security appropriately for your
TIP:
household. For instance, you might have the members of your household choose their
own passwords, but enter and keep track of them yourself so that you can act as the
home network manager in case a password is forgotten or another issue arises. Or,
you might have the members of your household enter their own passwords in private,
so that only they can access the files they store in their Personal and Backup folders.
4. Select Allow this user to create, modify, and delete user accounts if you want this person
to be able to do the same home network manager tasks as you.
5. Click Add User.
The user account is created, and the person can begin using GoFlex Home as soon as their
computer is added to your GoFlex Home network storage system (see page 17).
6. Click Add Another User to continue creating user accounts (repeating the steps in this
section), or click Done.
FreeAgent® GoFlex™ Home User Guide16
2. Setting Up GoFlex Home – Windows Step 6: Adding PCs to GoFlex Home
When you’re done creating user accounts, continue with “Step 6: Adding PCs to GoFlex
Home” on page 17.
Step 6: Adding PCs to GoFlex Home
Note: You can use both PC and Mac computers with GoFlex Home. See “Step 6: Setting Up More
Mac Computers” on page 26 to add Macs to your GoFlex Home.
To add a PC to your GoFlex Home network storage system, you must install the GoFlex
Home software—Seagate Dashboard and Memeo Instant Backup. Up to
computers on your home network can access GoFlex Home.
five people/
TIP: You can upgrade to unlimited users and computers
Home features)
by subscribing to Seagate Share Pro. See “About Seagate Share Pro”
(and add other useful GoFlex
on page 8 for more information.
To add a PC to GoFlex Home:
1. Power on the PC you want to add, then insert the GoFlex Home Installation CD.
Note: If you are setting up GoFlex Home on a computer or device without a CD-ROM drive, go to
www.seagate.com/goflexhomesupport to download the installation software.
2. Follow the on-screen instructions to complete the installation.
When the software is installed, the GoFlex Home setup wizard opens automatically. When it
finds and connects your computer to GoFlex Home, the Log-in screen opens.
Figure 13: Adding Another Computer
FreeAgent® GoFlex™ Home User Guide17
2. Setting Up GoFlex Home – Windows Next Steps
3. Have the computer’s regular user log in by choosing their user name and entering their
password, then clicking Log In & Launch Seagate Dashboard. Remember that passwords
are case-sensitive.
4. Repeat the steps in this section until you have added all the household PCs to your GoFlex
Home network storage system (as required).
Your GoFlex Home network storage system is now fully set up and ready to use.
Next Steps
Now that GoFlex Home is set up, your next steps are to:
•Copy files from your computer to your GoFlex Home folders (see page 37).
•(Optional) Start automatic backups of the files on your computer (see page 39).
•Learn how to access and enjoy your files from home and while travelling (see page 40
and page 43).
•Share selected files with friends and family (see page 43).
•Set up a centralized printer (see page 47).
Pass along these chapters of the User Guide to each member of your household:
•“Getting Started with GoFlex Home” on page 28
•“Enjoying and Managing Your Files in Seagate Share” on page 50
•“Managing GoFlex Home” on page 62
Don’t forget that you can add more user accounts and computers, enable access to GoFlex
Home from smart phones, add other useful GoFlex Home features, or back up additional
computers by subscribing to Seagate Share Pro or purchasing a Premium Backup software
upgrade. See "About Seagate Share Pro" and “About Premium Backup” on page 8 for more
information.
FreeAgent® GoFlex™ Home User Guide18
3. Setting Up GoFlex Home – Mac Step 1: Familiarizing Yourself with the Setup Process
3.Setting Up GoFlex Home – Mac
Setting up GoFlex Home is easy. This chapter explains each step and provides suggestions
and options for getting the most out of GoFlex Home.
Step 1: Familiarizing Yourself with the Setup Process
Before you begin, familiarize yourself with the steps you’ll follow while setting up GoFlex
Home, and with the folders that GoFlex Home creates automatically for you during setup.
Main Setup Steps
•Connect GoFlex Home (as described in the printed Quick Start Guide).
•Name, activate, and register GoFlex Home.
•Install the desktop applications on your own computer:
•ComputersBackup
•GoFlex Home Agent
•SmartFolderShortcut (which allows you to access your files through Finder)
•SmartWebShortcut (which opens the Seagate Share application in your browser)
•Configure Time Machine to use GoFlex Home as your file/system backup device.
•Install the desktop applications and configure Time Machine on the other Mac computers
on your home network (or set up Windows computers—see page 9).
See “Step 2: Connecting GoFlex Home” on page 20 for complete instructions.
When you create your own user account and password during setup, GoFlex Home
automatically creates three folders on the drive for you:
•A Public folder, where files can be stored and accessed by everyone on your home
network.
•A Personal folder that only you can access, where you can store personal or private files
that you don’t want anyone else on your home network to see.
•A Backup folder that only you can access, where all your backup files are stored.
GoFlex Home also automatically creates Personal and Backup folders for each user account
you create for the members of your household. Once setup is complete, each member of
your household can upload their own digital media and other files to GoFlex Home by
dragging and dropping files from their computers to the folders of their choice. For more
information, see “Copying Your Files to GoFlex Home” on page 37.
FreeAgent® GoFlex™ Home User Guide19
3. Setting Up GoFlex Home – Mac Step 2: Connecting GoFlex Home
Step 2: Connecting GoFlex Home
For instructions, see “Step 2: Connecting GoFlex Home” on page 10.
Step 3: Setting Up GoFlex Home
TIP: Before you begin, make sure you have a pen and paper handy to keep track of the
names and passwords you need to create during setup.
1. Power on your computer, then insert the GoFlex Home Installation CD.
Note: If you are setting up GoFlex Home on a computer or device without a CD-ROM drive, go to
www.seagate.com/goflexhomesupport to download the installation software.
2. Double-click the GoFlex Home Installation icon that appears on your desktop.
The Welcome screen opens.
3. Double-click GoFlex Home Install to begin the installation.
The main setup screen opens.
Figure 14: Main Setup Screen
FreeAgent® GoFlex™ Home User Guide20
3. Setting Up GoFlex Home – Mac Step 3: Setting Up GoFlex Home
4. Click Step 1 Set Up Your GoFlex Home.
Figure 15: End User License Agreement
5. Read the End User License Agreement, then click I Accept to continue the setup.
Figure 16: Naming and Registering GoFlex Home
6. Enter a name for GoFlex Home.
The name must start with a letter and must be at least three characters in length. You can use
letters, numbers, dashes, dots, and underscores. Spaces are not allowed.
Because you can access GoFlex Home over the Internet, the device must have a unique
name. If the name you enter is not available, you will be prompted to select a new name.
FreeAgent® GoFlex™ Home User Guide21
3. Setting Up GoFlex Home – Mac Step 3: Setting Up GoFlex Home
If the Product Key hasn’t been entered automatically, find it on the bottom of the GoFlex Home
base and enter it in the Product Key boxes.
7. Click Next.
Figure 17: Creating the First User Account
8.
Create a user account for yourself by entering a user name and password. The password must
be at least six characters long and must include one number. Passwords are case-sensitive.
9. Click Next.
GoFlex Home is configured. (This may include an automatic software update.)
Figure 18: Configuring and Updating GoFlex Home
FreeAgent® GoFlex™ Home User Guide22
3. Setting Up GoFlex Home – Mac Step 4: Installing GoFlex Home Desktop Applications
10. Click Next.
Figure 19: Entering an E-mail Address
11. Enter an e-mail address that can be used for occasional system messages. You will receive a
system message if there is a problem with the drive, if the drive is full, or if your Seagate
Share Pro subscription is expiring soon.
12. Click Next.
Your GoFlex Home device is now set up.
13. Click Finish.
The main setup screen opens again. Continue by installing the desktop applications that let
you access GoFlex Home from your computer.
Step 4: Installing GoFlex Home Desktop Applications
In this step, you install these applications:
•ComputersBackup
•GoFlex Home Agent
•SmartFolderShortcut
•SmartWebShortcut
To install the desktop applications:
1. On the main setup screen, click Step 2 Install Desktop Applications (Optional).
The Welcome screen opens.
FreeAgent® GoFlex™ Home User Guide23
3. Setting Up GoFlex Home – Mac Step 5: Configuring Time Machine for GoFlex Home
2. Click Continue.
3. Click Install.
If required, click Change Install Location..., adjust the settings, then click Install.
4. When the installation is complete, click Close.
The main setup screen opens again. Continue by configuring Time Machine to use GoFlex
Home as your file backup device.
Step 5: Configuring Time Machine for GoFlex Home
TIP: If you don’t want to use Time Machine backup software with GoFlex Home, you can
use a complimentary Mac version of Memeo Instant Backup provided in a stand-alone
folder on the GoFlex Home Installation CD.
If you are setting up GoFlex Home on a computer or device without a CD-ROM drive,
go to www.seagate.com/goflexhomesupport to download the installation software.
To configure Time Machine so that it backs up your important files to GoFlex Home:
1. On the main setup screen, click Step 3 Windows/Time Machine Backup Configuration
(Optional).
The Welcome screen opens.
Figure 20: Welcome Screen
FreeAgent® GoFlex™ Home User Guide24
3. Setting Up GoFlex Home – Mac Step 5: Configuring Time Machine for GoFlex Home
2. Click Next.
Figure 21: Logging in to GoFlex Home
3. Enter the name you gave to GoFlex Home (see page 21), your user name, and your
password, then click Next.
Figure 22: Creating a Password
4. Create a password to use when connecting Time Machine to GoFlex Home. The password
must be at least six characters long and must include one number. Passwords are casesensitive.
5. Click Next. When prompted, click Next again to launch the Time Machine Configuration tool.
6. If you previously set up Time Machine to back up your files to another location, you are
prompted to replace your current configuration with GoFlex Home. Click Yes to continue the
setup. (Click No, then skip to Step 8 if you wish to retain your current backup solution).
FreeAgent® GoFlex™ Home User Guide25
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