Seagate GoFlex Cinema™ Multimedia Drive User Guide

GoFlex Cinema™ Multimedia Drive

User Guide

GoFlex Cinema™ Multimedia Drive User Guide

logo, GoFlex, GoFlex Cinema, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. All other trademarks or registered trademarks are the property of their respective owners. When referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one thousand billion bytes when referring to hard drive capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage. Quantitative usage examples for various applications are for illustrative purposes. Actual quantities will vary based on various factors including file size, file format, features, and application software. Seagate reserves the right to change, without notice, product offerings or specifications.

Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are registered trademarks of Dolby Laboratories.

HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

Seagate Technology LLC 10200 S. De Anza Blvd. Cupertino, CA 95014 USA

Contents

About the Seagate GoFlex Cinema™ Multimedia Drive . . . . . . . . . . . 6

GoFlex Cinema Multimedia Drive Features . . . . . . . . . . . . . . . . . . . . . . . . . . 6

What You Can Do With the GoFlex Cinema™ Multimedia Drive . . . . . . . . . 7

What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

What Else You’ll Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Copying Files onto the GoFlex Cinema™ Multimedia Drive . . . . . . . . . . . . . 9

Powering On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connecting External USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Navigating GoFlex Cinema™ Screens and Menus . . . . . . . . . . . . . . . . . . . 12

Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Powering Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Finding More Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Managing Files on the GoFlex Cinema™ Multimedia Drive . . . . . . . 19

Finding the Files You’re Looking For . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Moving or Copying Files with the GoFlex Cinema™ Multimedia Drive . . . . 20

Suspending and Restarting a File Transfer . . . . . . . . . . . . . . . . . . . . . . . . . 21

Re-indexing Files on the GoFlex Cinema™ Multimedia Drive . . . . . . . . . . 22

Avoiding Duplicate Files on the Multimedia Drive . . . . . . . . . . . . . . . . . . . . 22

Deleting Files from the Multimedia Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Watching Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Playing a Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Controlling a Video’s DVD Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Displaying Video Thumbnails on the Videos Screen . . . . . . . . . . . . . . . . . . 27

Playing a Personal Video from a Digital Camcorder . . . . . . . . . . . . . . . . . . 27

Listening to Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

GoFlex Cinema™ Multimedia Drive User Guide 3

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Playing Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Setting Up Continuous Play and Shuffling . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Displaying Album Art on the Music Screen . . . . . . . . . . . . . . . . . . . . . . . . . 30

Viewing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Viewing Your Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Viewing Photos in a Slideshow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Viewing Photos from a Digital Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Managing the GoFlex Cinema™ Multimedia Drive . . . . . . . . . . . . . . . 34

Understanding the Multimedia Drive’s LEDs . . . . . . . . . . . . . . . . . . . . . . . . 34

Disconnecting a USB Drive, Camera, or Camcorder . . . . . . . . . . . . . . . . . 35

Disconnecting the GoFlex Cinema™ Drive from the GoFlex Cinema Dock 35

Disconnecting the Multimedia Drive from Your TV . . . . . . . . . . . . . . . . . . . 36

Disconnecting the Multimedia Drive from Your Computer . . . . . . . . . . . . . . 36

Updating the GoFlex Cinema™ Multimedia Drive Firmware . . . . . . . . . . . . 37

Adding More Storage Capacity to the GoFlex Cinema™ Multimedia Drive 38

Rebooting the Multimedia Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Returning the Multimedia Drive to Its Factory Default Settings . . . . . . . . . . 39

Customizing the GoFlex Cinema™ Multimedia Drive . . . . . . . . . . . . 41

Changing the Menu Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Changing the Automatic USB Imports Destination . . . . . . . . . . . . . . . . . . . 42

Setting the Wait Time Before the Screen Saver Starts . . . . . . . . . . . . . . . . 42

Customizing the Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Customizing the Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Adjusting the Wait Time Before Automatic Power-off . . . . . . . . . . . . . . . . . 45

Adjusting the Wait Time Before Indexing Begins . . . . . . . . . . . . . . . . . . . . 45

Setting the Multimedia Drive for TVs in Other Countries . . . . . . . . . . . . . . . 45

Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

General Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

GoFlex Cinema™ Multimedia Drive User Guide 4

Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Recovering After a Firmware Update Failure . . . . . . . . . . . . . . . . . . . . . . . 51

Manually Returning the Multimedia Drive to its Factory Default Settings . . 52

Finding More Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

GoFlex Cinema™ Multimedia Drive User Guide 5

GoFlex Cinema Multimedia Drive Features

1. About the Seagate GoFlex Cinema

This User Guide is for the Seagate GoFlex Cinema multimedia drive.

This chapter describes:

• The features of the GoFlex Cinema multimedia drive (see next section).

• What you can do with the GoFlex Cinema multimedia drive (see page 7).

• What’s included with the GoFlex Cinema multimedia drive (see page 8).

• What else you need (see page 8).

™

Multimedia Drive

GoFlex Cinema Multimedia Drive Features

First, familiarize yourself with the features of your new GoFlex Cinema multimedia drive.

GoFlex Cinema drive connected to...

...GoFlex Cinema dock

USB: Connect to USB Device

Drive LED

Connection LED

Remote Signal Receiver

Figure 1: GoFlex Cinema Multimedia Drive—Front View

For more information about these features, see:

• “Understanding the Multimedia Drive’s LEDs” on page 34.

• “Connecting External USB Devices” on page 11.

• “Returning the Multimedia Drive to Its Factory Default Settings” on page 39.

GoFlex Cinema™ Multimedia Drive User Guide 6

Factory Default Button

USB: Connect to Computer

GoFlex Cinema drive connected to...

...GoFlex Cinema dock

What You Can Do With the GoFlex Cinema™ Multimedia Drive

Power Port

Figure 2: GoFlex Cinema Multimedia Drive—Rear View

Caution: To avoid overheating the multimedia drive, do not place anything on top of it (such as

a cable box or USB device). Always place the multimedia drive on a flat surface, never on top of any other electronic device.

Optical Audio Port

Composite Ports (3)HDMI Port

What You Can Do With the GoFlex Cinema™ Multimedia Drive

With the GoFlex Cinema multimedia drive, you can:

• Enjoy your digital videos, photos, and music files on your TV.

• Play media files stored on an external USB storage device, like a flash drive or thumb

drive.

• Enjoy your digital photos and videos straight from your camera or camcorder.

• Browse and search your media files from a single location.

GoFlex Cinema™ Multimedia Drive User Guide 7

What’s in the Box?

These components are included with the GoFlex Cinema™ multimedia drive:

• GoFlex Cinema multimedia drive

• Remote control with 2 AAA batteries

• AC power adapter with changeable plugs

• USB cable

• Extra rubber feet to use when adding more storage to GoFlex Cinema (see “Adding More

Storage Capacity to the GoFlex Cinema™ Multimedia Drive” on page 38)

• Quick Start Guide and Warranty

Caution: Use GoFlex Cinema with the provided power supply only.

What Else You’ll Need

In addition to the components listed in the previous section, you also need:

• Television with:

• Available HDMI connectors

• Video resolution PAL 576i/576p, 720p, 1080i/1080p, or NTSC 480i/480p

• Computer with an available USB port and running:

• Windows

• Mac

• Audio/video cables, such as an HDMI cable, composite cable, or optical cable

• Video, music, and/or photo files in supported formats (see page 49 for a complete list)

• (Optional) GoFlex

thumb drive) containing video, music, and/or photo files

• (Optional) Digital camera or camcorder containing photos or videos

XP, Windows Vista, or Windows 7 OR

OS X 10.5.6+, Mac OS X 10.5.8+, or Mac OS X 10.6.7+ or later

drive or other external USB storage device (such as a flash drive or

OR composite video connectors

GoFlex Cinema™ Multimedia Drive User Guide 8

Copying Files onto the GoFlex Cinema™ Multimedia Drive

2. Getting Started

This chapter explains how to get started with the GoFlex Cinema multimedia drive. This chapter describes:

• How to copy media files from your computer to the multimedia drive (see next section).

• What happens when you power on the GoFlex Cinema multimedia drive (see page 10).

• How to connect an external USB device (see page 11).

• How to navigate GoFlex Cinema screens and menus (see page 12).

• What your next steps are (see page 17).

• How to find more help (see page 18).

Copying Files onto the GoFlex Cinema™ Multimedia Drive

Follow the instructions in this section to copy media files from your computer to the multimedia drive. You can also follow these steps to reorganize or delete files on the GoFlex Cinema multimedia drive the same way you would any other disk drive connected to your computer.

Note: If the GoFlex Cinema multimedia drive is currently connected to your TV, disconnect it before

starting. See “Disconnecting the Multimedia Drive from Your TV” on page 36 to disconnect safely.

1. Connect the GoFlex Cinema multimedia drive to your computer using the included USB

cable, then connect it to a power source using the power adapter with the correct plug.

Note: You can also copy files to the multimedia drive using a Seagate GoFlex® Desk dock. See

“Copying Files Using a GoFlex® Desk External Drive Dock” on page 10.

The Connection LED illuminates.

Caution: To avoid overheating the multimedia drive, do not place anything on top of it (such as

a cable box or USB device). Always place the multimedia drive on a flat surface, never on top of any other electronic device.

2. On your computer, drag and drop your media files to the multimedia drive.

3. On your computer, safely eject the multimedia drive from your computer, following the

instructions for your operating system.

4. Disconnect the multimedia drive from your computer and the power source.

GoFlex Cinema™ Multimedia Drive User Guide 9

Powering On

5. Connect the multimedia drive to your TV, using either an HDMI or Composite cable (not

included). If your television has an open HDMI port, this is the best way to connect your multimedia drive.

6. Reconnect the multimedia drive to a power source.

The multimedia drive powers on automatically, and the Drive LED illuminates.

You can now start enjoying your videos, music, and photos.

Copying Files Using a GoFlex® Desk External Drive Dock

If you have a GoFlex Desk external drive, you can also copy files to the GoFlex Cinema™ multimedia drive using the GoFlex Desk dock. (You would do this instead of connecting the multimedia drive to your computer with the USB cable.)

You can also follow these steps to reorganize or delete files on the GoFlex Cinema multimedia drive the same way you would any other disk drive connected to your computer.

Note: If the GoFlex Cinema multimedia drive is currently connected to your TV, disconnect it before

starting. See “Disconnecting the Multimedia Drive from Your TV” on page 36 to disconnect safely.

1. Power off the multimedia drive, then disconnect the GoFlex Cinema drive from the GoFlex

Cinema dock, following the instructions on page 35.

2. Dock the GoFlex Cinema drive in your GoFlex Desk dock.

3. On your computer, drag and drop your media files to the GoFlex Cinema drive.

4. Safely disconnect the GoFlex Cinema drive from the GoFlex Desk dock, following the

instructions that came with your GoFlex Desk external drive.

5. Reconnect the GoFlex Cinema drive to the GoFlex Cinema dock by aligning the connectors

and carefully sliding them together until they’re fully seated.

6. Connect the multimedia drive to a power source, then press Power on the remote to start

enjoying your videos, music, and photos.

Powering On

When you power on the stops flashing and turns white when it is ready to use. (A solid amber Drive LED means that the screen saver is on. To learn more, see “Understanding the Multimedia Drive’s LEDs” on page 34.)

GoFlex Cinema

multimedia drive, its Drive LED flashes amber, then

On your TV, the Home screen opens and the multimedia drive automatically begins indexing the video, photo, and music files you transferred to it. This may take a few moments, depending on how many files are on the device; an Indexing message appears while the index is built.

GoFlex Cinema™ Multimedia Drive User Guide 10

Connecting External USB Devices

Note: The GoFlex Cinema multimedia drive indexes newly added media files each time it’s powered

on. If you’ve added only a few new files, indexing will happen quickly. If you’ve added a lot of new files, indexing will take longer.

You can start browsing and enjoying your media files right away, even if the indexing process isn’t complete yet. See the chapters on watching videos (page 24), viewing photos (page 31), and listening to music (page 28) for help getting started.

Note: If the on-screen menus are not in your preferred language, see “Changing the Menu

Language” on page 41 for assistance.

Connecting External USB Devices

You can enjoy media files stored on a digital camera, digital camcorder, or external USB drive

(like a GoFlex Cinema multimedia drive. (See the figure on page 6 for help finding the USB port.)

drive, flash drive, or thumb drive) by connecting the device to the GoFlex

Note: You can connect only one external USB device at a time to the multimedia drive. Using a USB

hub to connect multiple devices won’t work.

When you connect a USB device to the multimedia drive, the Home screen opens and the device appears as an icon.

Caution: To avoid overheating the multimedia drive, do not place anything on top of it (such as

a cable box or USB device). Always place the multimedia drive on a flat surface, never on top of any other electronic device.

The GoFlex Cinema multimedia drive prompts you to select either Continue or Cancel to transfer your files. Whichever choice you make, GoFlex Cinema remembers your preference and does not prompt you the next time you connect that particular USB device.

• Select Continue, then click OK to have the multimedia drive automatically search the

device, then copy and index the media files it finds. This may take a few moments, but you can start browsing and enjoying your media files right away, even before indexing is complete.

Note: The GoFlex Cinema multimedia drive does not ignore duplicate file names. See “Avoiding

Duplicate Files on the Multimedia Drive” on page 22 for more information.)

The files are placed in a new folder within the USB Imports folder, and organized as Videos, Photos, and Music. The new folder name is based on the creation date and time of the most recent file.

GoFlex Cinema™ Multimedia Drive User Guide 11

Navigating GoFlex Cinema™ Screens and Menus

The folder structure looks like this:

USB Imports > [Folder named with date and time] > Videos > [Copied video files]

USB Imports > [Folder named with date and time] > Music > [Copied music files]

USB Imports > [Folder named with date and time] > Photos > [Copied photo files]

For example:

USB Imports > 2011-07-01 12:00 > Videos > OurTriptoAfrica.mpg

• Select Cancel, then click OK to transfer your files manually, using the Copy and Move

features of the multimedia drive. This way you can retain the original folder structure so that your files appear the same way they’re organized on your USB device (for instance, with digital videos and photos contained in the same folder).

See “Moving or Copying Files with the GoFlex Cinema™ Multimedia Drive” on page 20 for more information.

One helpful guideline is to use automatic transfer for digital cameras and camcorders, and manual transfer for external USB drives.

For help viewing photos and videos from your digital camera or camcorder, see “Playing a Personal Video from a Digital Camcorder” on page 27 or “Viewing Photos from a Digital Camera” on page 33.

Navigating GoFlex Cinema™ Screens and Menus

The GoFlex Cinema user interface (UI) is easy to navigate using the included remote control. This section describes the main screens, how to use the remote, and how to find the screens you’re looking for.

Note: In this User Guide, all instructions refer to the remote. For instance, “Press Menu, select

Photos, then press OK” means to press the Menu button on the remote, use the arrow

buttons to select Photos on the on-screen menu, then press the OK button.

GoFlex Cinema™ Multimedia Drive User Guide 12

Navigating GoFlex Cinema™ Screens and Menus

The Home Screen

To go to the Home screen from any other screen, press Home on the remote.

Main screen icons

Shortcuts to recently

accessed files

Figure 3: Multimedia Drive Home Screen

Shortcuts to multimedia drive and any connected USB device

Resume icon (appears only when file transfer has been suspended)

From the Home screen, you can:

• Select Videos, Photos, or Music, then press OK to view your files by category.

• Select Browse, then press OK to search and manage your files as they are stored on the

multimedia drive and any USB device connected to it.

• Select the multimedia drive icon or the icon for a connected USB device, then press OK

to browse the files on that particular device.

• Access the most recently played files by selecting their thumbnails in the Recent box,

then pressing OK.

• Select Settings, then press OK to manage your multimedia drive settings. (See

“Managing the GoFlex Cinema™ Multimedia Drive” on page 34.)

• Select the Resume icon, then press OK to restart file transfers. (See “Suspending and

Restarting a File Transfer” on page 21.)

GoFlex Cinema™ Multimedia Drive User Guide 13

Navigating GoFlex Cinema™ Screens and Menus

The Menus

Some screens, like the Videos, Photos, Music, and Browse screens, have special menus that open when you press Menu on the remote. The menu opens across the top of the screen, like the example shown in Figure 4.

Menu for Browse Screen

Figure 4: Browse Screen with Menu Open

Different screens have different menus. For example, if you press Menu while viewing a photo, the Photo menu opens, as shown in Figure 5 on page 15.

GoFlex Cinema™ Multimedia Drive User Guide 14

Photo Menu

Navigating GoFlex Cinema™ Screens and Menus

Figure 5: Photo Menu (Example Only)

Finding On-screen Information

Almost every GoFlex Cinema screen includes an Information icon in the top right corner. Press the

at any time to find on-screen help for the screen you’re viewing.

GoFlex Cinema™ Multimedia Drive User Guide 15

Navigating GoFlex Cinema™ Screens and Menus

Using the Remote

The only way to navigate the GoFlex Cinema screens is with the included remote.

This section describes the functions of the remote control.

Power

Arrow Buttons

Back

Reverse

Backward Skip

Volume Up and Down

Mute

Figure 6: Multimedia Drive Remote

Quick Navigation Tips

In general, navigate the GoFlex Cinema screens and menus by:

Home

Information

Fast Forward

Play / Pause

Forward Skip

Stop

Zoom In and Out

• Using the arrow buttons to move through the menus and screens.

• Pressing OK to complete a selected action or open a selected screen.

• Pressing the Stop  button to select and deselect files on the Browse screen.

• Pressing Menu to display the current screen’s menu (if any), and pressing Menu again to

close it.

GoFlex Cinema™ Multimedia Drive User Guide 16

Remote Control Buttons

This section describes the basic function of each button on the remote. More information about special button functions are described in the chapters on videos, photos, and music.

Next Steps

 





Power—Turn the multimedia drive on and off. Press once to optimize files then shut down. Press twice to shut down immediately.

Arrow Buttons—Navigate left, right, up, and down through the menus and screens. When a video is playing, the right and left arrow buttons jump the video forward (right) or back (left) 20 minutes.

OK—Confirm a menu selection. Information—Get information about the current

Back—Move back to the previous

screen.

Reverse—Reverse the current playback. Press repeatedly to select faster reverse speeds.

Skip Back—Return to the previous file when playing music or viewing photos or to the previous chapter in a video. (See “Jumping Ahead or Back in a Video” on page 25 for more information.)

Mute—Press to mute the sound; press again to unmute.

Menu Menu—Display the menu for the current









Home—Return to the Home screen from any other screen.

screen. Choose an action (such as Copy, Move, or Delete) for a selected file.

screen.

Play / Pause—Play or pause a video, song, or photo slideshow.

Fast Forward—Fast forward the current playback. Press repeatedly to select faster forward speeds.

Skip Forward—Go to the next file when playing music or viewing photos or to the next chapter in a video. (See “Jumping Ahead or Back in a Video” on page 25 for more information.)

Stop—Stop playback. Select and deselect menu items when in Browse mode.

Volume

+ -

Volume—Increase or decrease volume.

Zoom

+ -

Zoom—Zoom in or out when viewing photos or

videos. Press repeatedly to select higher zoom levels. For video playback, press to switch aspect ratio.

Next Steps

Now that the GoFlex Cinema multimedia drive is set up and you understand how to navigate its screens and menus, it’s time to start enjoying your media files. The remainder of this User Guide describes how to:

• Transfer, organize, and search your media files (see page 19).

• Watch videos and personal videos (see page 24).

• Look at digital photos (see page 31).

• Listen to music (see page 28).

• Managing the multimedia drive (see page 34).

• Customize the multimedia drive settings (see page 41).

GoFlex Cinema™ Multimedia Drive User Guide 17

Powering Off

• Solve any problems you might encounter (see page 47).

Powering Off

To power off the GoFlex Cinema™ multimedia drive, press the Power button on the remote.

Finding More Help

Seagate Support provides a broad range of resources (including FAQs, a knowledge base and a community forum) to help you solve any problem you might have while using the

GoFlex Cinema multimedia drive. Go to www.seagate.com/support, then click Support and Downloads.

GoFlex Cinema™ Multimedia Drive User Guide 18

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