Seagate, Seagate Technology, and the Seagate logo are regis-
tered trademarks of Seagate Technology, Inc. Elite, SeaFAX,
SeaFONE, Se aNET, SeaTDD, and SeaBOARD are either trademarks or registered trademarks of Seagate Technology, Inc. All
other trademarks or registered trademarks are the propery of
their respective owners.
No part of this publication may be reproduced in any form without
written permission from Seagate Technology, Inc.
Elite 23 Installation Guide, Re v. A1
Preface
This manual contains information for users of the Seagate®
ST423451 Elite 23 SCSI disc drives. It provides support services, performance specifications, and initial setup information.
Additional information is available in the
Elite 23 Product Manual
(part number 83329140). Contact your S eagate sales representative if you need to order this p ublication.
Electros tatic disch arge p rotecti on
Caution.Removal of circuit boards by personnel not perform-
ing depot repair will damage components and may
void the warranty.
All drive el ectronic assemblies ar e sensitive to static electricity,
due to the electrostatically sensitive devices used within the
drive circuitry. Although some devices such as metal-oxide
semiconductors are extremely sensitive, all semiconductors, as
well as some resistors and capacitors, may be damaged or
degraded by exposure to static electricity.
Electrostatic damage to electronic devices may be caused by
the direct discharge of a charged conductor or by exposure to
the static fields surrounding charged objects. To avoid damaging
drive electronic assemblies, observe the following precautions
when installing or servicing the drive:
•Ground yourself to the drive whenever the drive electronics
are or will be exposed. Connect yourself to gro und with a wrist
strap (Seagate part number 12263496). Connection may be
made to any grounded metal assembly. As a general rule,
remember that you and the drive electronics must all be
grounded to avoid potentially damaging static discharges.
2Elite 23 Install ation Guide, Rev. A
•Turn off the power bef ore removing or installi n g the DC power
cable.
•Do not remove any circuit boards from the drive.
•Never use an ohmmeter on any cir cui t boards.
•When installing the drive on a carrier or tray, discharge the
carrier or tray prior to inserting it into the system.
Impo rtant safety inform ati on and precau tion s
Caution.Use forced-air ventilation when bench-testing the
drive to ensure pr oper cooling of drive components.
Use proper safety techniques for safe, reliable operation of this
unit.
The procedures in this manual and labels on the unit contain
warnings and cautions that must be carefully read and follow ed
to minimize or eliminat e the risk of personal injury. The warnings
point out conditio ns or practices that may endanger you or others. The cautions point out conditions or practices that may damage the unit, possibly making it unsafe for use.
Always observe the following warnings and pre cautions:
•Follow all cautions and warnings in the procedures.
•Use sound safety practices when operating, installing, or
removing the unit.
•Use caution when troubleshooting a unit that has voltages
present. Turn off power to the unit before removing it.
•Ensure that the internal temperature of the rack or cabinet
does not exceed the limits defined for the drive w hen the drive
is mounted in an equipment rack or cabinet. When units are
stacked vertically, pay special attention to the top where temperatures are usually highest.
Elite 23 Installation Guide, Re v. A3
•Follow the precautions listed above in “Electr ostatic discharge
prote ction.”
•Do not remove any circuit boards from the drive. Return the
entire drive for depot repair if any circuit board is defective.
Removal of circuit boards by personnel not performing depot
repair will dam age components an d may void the warranty.
•Return the entire drive for depot re pair if the HDA is defective.
•Do not attempt to disassemble the HDA. It is n ot field repairable. If the sealed HDA is opened by personnel not performing
depot repair, this will damage components and void the
warranty.
As a component, this drive i s d esigned to be installed an d operated in accordance with UL1950, EN60950, CSA C22.2 950M89, and VDE0805.
Seagate takes all reasonable steps to ensure that its products
are certifiable to currently accepted standards. Typical applications of these disc drives include customer packaging and subsystem de sign. Safety agencies conditionally certi fy component
assemblies, such as the Elite disc drive, based on their final
acceptability in the end-use product. The subsystem designers
are responsible for meeting these conditions of acceptability in
obtaining safety-regulatory agency compliance in their end-use
products and for certifying where required by law. A necessary
part of meeting safety requir ements is the provision for overcurrent protection on drive SELV supply voltages.
This unit is a component part and as such is not meant to c omply
with FCC or similar national requirement s as a stand-alone unit.
Engineering radiated emissions test results are available
4Elite 23 Install ation Guide, Rev. A
throu gh the Seagate Safety Department to a ssist the subsystem
designer.
Wichtige Sicherheitshinweise
Vorsicht. Beim Testen des Laufwerks auf dem Prüftisch ist
Fremdbelüftung vorzusehen, um eine ausreichende Kühlung der
Laufwerkkomponenten sicherzustellen.
Verwenden Sie geeignete Sicherheits- um den sicheren, zuverlässigen Betrieb dieser Einheit zu gewährleisten.
Die Verfahren in diesem Handbuch und die Aufkleber auf dem
Gerät enthalten Warn- und Vorsichtshinweise. Diese Hinweise
sind sorgfältig durchzulesen und zu beachten, um das Risiko
von Verletzungen auf ein Mindestmaß zu beschränken oder
ganz zu vermeiden. Die Warnhinweise machen auf Situationen
oder Praktiken aufmerksam, die Sie oder andere gefährden
könnten. Die Vorsichtshinweise machen auf Situationen oder
Praktiken aufmerksam, die Einheit beschädigen können, so daß
deren Gebrauch mit Risiko behaftet ist.
Die Warn- und Vorsichts hinweise sind nicht allumfa ssend! Es ist
uns einfach nicht möglich, alle Wartungsmethoden oder die
eventuellen Risiken jeder Methode zu kennen, zu beurtei len und
Sie entsprechend zu beraten. Aus diesem Grund haben wir auf
eine derartige umfassende Beurteilung verzichtet. Falls Sie ein
hier nicht beschriebenes Verfahren oder Werkzeug verwenden,
stellen Sie zuerst sich er, daß das gewählte Verfahren weder Ihre
persönliche Sicherheit no ch die Leistung der Einheit gefährdet.
Beachten Sie in jedem Fall die folgenden Warn-und Vorsichtshinweise:
Elite 23 Installation Guide, Re v. A5
•Beachten Sie alle Warn- und Vorsichtshinweise in diesem
Handbuch.
•Treffen Sie beim Betrieb, bei der Installation oder bei der
Entfernung der Einheit angemessene Sicherheitsvorkehrungen.
•Wenn eine Einheit unter Spannung steht, gehen Sie bei der
Fehlerdiagnose besonders vorsichtig vor. Schalten Sie die
Einheit aus, bevor Sie mit den Installations-und Entfernungsarbeiten beginnen.
•Wenn das Laufwerk in einem Einbaugestell oder Gehäuse
montiert i st, sorgen Sie dafür, daß die Temperatur im Inneren
des Gestells oder Gehäuses die für das Laufwerk vorgegebenen Grenzwerte nicht übersteigt. Wenn Einheiten vertikal
übereinander betestigt werden, achten Sie b esonders auf den
oberen Stapelbereich, da dort die Temperatur gewöhnlich am
höchsten ist.
•Befolgen Sie die oben unter “Electrostatic Discharge Protection” angegebenen Sicherheitsmaßnahmen.
•Nehmen Sie keine Platinen aus dem Laufwerkgehäuse. We nn
eine Platine defekt ist, muß das gesamte Laufwerk zur Reparatur eingeschickt werden. Die Herausnahme von Platinen
durch andere Personen als die für die werkseitige Reparatur
zuständigen kann zu einer Beschädigung der Komponenten
und Erlöschen des Garantieanspruchs führen.
•Die vormontierte Kopf- und Festplatteneinheit (HDA) nicht aus
dem Laufwerkgehäuse nehmen! F alls die HDA beschädigt i st,
schicken Sie das gesamte Laufwerk zur Reparatur ein.
•Die HDA ist nicht vor Ort reparierbar und darf nicht auseinandergenommen werden! Öffnen der versiegelten HDA durch
andere Personen als die für die werkseitige Reparatur zustän-
6Elite 23 Install ation Guide, Rev. A
digen hat eine Beschädigung der Komponenten und
Erlöschen des Garantieanspruchs zur Folge.
Als Teilkom ponente ist dieses Laufw erk für die Inst allation und
den Betrieb in Überein stimmung mit UL 1950, EN60950, CSA
C22.2 950-M89 und VDE0805 vorgesehen.
Seagate ist ständig bemüht, die Zulassungsfähigkeit von
Seag ate-Produ kten im Rahm en der ge genwärtig geltenden
Standards zu gewährleisten. Zu den typischen Anwendungen
dieser F estplattenwerke zählen Systemeinbau durch den
Kun den un d die Konst ruktio n von Untersystemen. Sicherheitsbehörden gewähren eine bedingt e Zulassung für K omponenten
wie da s Elite-Festp lattenlauf werk vor behaltlich de r endgültig en
Zulasssung im Endprodukt. Designer von Untersystemen sind
dafür verantwortlich, die Voraussetzungen für die Einhaltung
sicherheits- oder aufsichtsbehördlicher Vorschriften in ihren
Endprodukten und - falls gesetzlich vorgeschrieben - für die
Zulassung zu schaffen. Eine Grundvoraussetzung zur E inhaltung der Sicherheitsanforderungen ist die Bereitstellung eines
Überlastschutzes für die SELV-Versorgungsspannungen des
Laufwerks.
Dieses G erät ist ei ne Baugr uppe und unterl iegt als solche ni cht
den Anforderungen der FCC oder ähnlicher nationaler Behörden
für eig enstän dige Ger äte. Techn ische Test ergebni sse zu elektromagnetische St rahl ung sind für Designer von Untersystem en
auf A nfrage von der Seagate-Sicherheitsabteilung erhältlich.
Eur opean Uni on Com pli ance
If this model has the CE Marking, it complies with the European
Union requirements of the Electromagnetic Compatibili ty Direc-
Elite 23 Installation Guide, Re v. A7
tive 89/336/EEC of 03 May 1989 as amended by Directive 92/
31/EEC of 28 April 1992 and Directive 93/68/EEC of 22 July
1993.
Seagate uses an independent laboratory to confi rm compliance
to the above directives. The drive was tested in a representative
system for typical a ppl ications. The selected system represent s
the most popular characteristics for test platforms. The system
configurations include:
•486, Pentium, and PowerPC Microprocessors
•3.5-inch Floppy Disc Drive
•Keyboard
•Monitor/D i spla y
Although the test system with this Seagate model complies to
the directives, we cannot guarantee that all systems will comply.
The computer manufacturer or system integrator shall confirm
EMC compliance and provide CE Markin g for their product.
8Elite 23 Install ation Guide, Rev. A
Technical support services
If you need assistance in stalling your drive, consult your dealer.
Dealers are familiar with their unique system configurations and
can help you with system conflicts and other technical issues. If
you need additional assistance with your Seagate drive or other
Seagate products, use one of the Seagate technical support services listed b elow.
SeaFONE at 1-800-SEAGATE (1-800-732-4283)
Seagate’s 800 number allows toll-free access to automated selfhelp services, providing answers to commonly-asked questions,
troubleshooting tips, and specifications for disc drives and tape
drives. This service is available 24 hours daily and requires a
touchtone phone. If you need to speak to a technical support
engineer, use t his number to determine the correct access number to dial. (International callers may also reach this automated
self-help service by dialing 408-456-4496).
Seag ate Techno lo gy Online serv ice s
Using a modem, you can obtain tro uble shooting tip s, free utility
programs, drive specifications and jumper settings for Seagate’s
entire product line. You can also download softw are for in stalli ng
and analyzing your drive.
SeaNET
Seagate’s Inter net connections—you can obtain technical information on Seagate drives, Seagate software, and much more
over the Internet from Seagate’s World Wide Web home page
(http://www.seagate.com) or Seagate’s ftp server (ftp://ftp.
seagate.com).
Elite 23 Installation Guide, Re v. A9
SeaBOARD
SeaBOARD is a computer bulletin board system that contains
informatio n about Seagate Technology disc and tape drive products and is available 24 hours daily. Set your communications
software to eight data bits, no parity, and one stop bit (8-N-1).
SeaBOARD phone numbers are listed in the following table.
Online technical support for Seagate products is available on
CompuServe. To access our technical support forum, type
seagate
. This forum provides information similar to that found on
go
SeaBOARD. In addition, you can type questions or browse
through previous questions and answers on the forum messages.
10Elite 23 Installation Guide, Re v. A
Seag ate Techno lo gy FAX services
SeaFAX
You can use a touch-tone telephone to access Seagate’s automated FAX system to receive technical support information by
return FAX. This service is available 24 hours daily.
LocationTelephone number
United States1-800-SEAGATE or 408-456-4496
England44-1628-894084
Australia61-2-9756-5170
Seagate te chnical support FAX
You can FAX questions or comments to technical support specialists 24 hours daily. Responses are sent during business
hours.
Germa ny49-89-149-8916-6
Australia61-2-9725-4052
Singapore65-293-4722
Hong Kong852-2689-7173
Taiwan886-2-715-2923
Korea82-2-556-72 94/4251
Elite 23 Installation Guide, Re v. A11
Seagate te chnical support line
You can talk to a technical support specialist during business
hours Monday through Friday for one-on-one technical help.
Before calling, note your system configuration and drive model
number (ST
Australia61-2-9725-3366
Singapore65-290-3998
Hong Kong852-2368 9918
A.M.–
Taiwan886-2-514-2237
Korea82-2-556-8241
SeaTDD 408-944-9121
Using a telecommunications device for the deaf (TDD), you can
send questions or comments 24 hours daily and exchange messages with a technical support specialist between 6:00
5:00
The d rive is a componen t for installa tion in an enclos ure
designed for the drive. This is often a rack within the system or
an external enclosure designed to hous e one or more disc d rives
or other peripher al units. In either case, the disc drive must
receive adequate cooling (refer to “Pro viding a d equate cooling”)
and it must be sufficiently grounded and shielded from emissions. The
Elite 23 Product Manual
(part number 83329140)
contains guidelines for a pr operly designed enclosure.
Figure 1.El ite 23 disc drive
(N model shown)
Elite 23 Installation Guide, Re v. A13
Table 1:Drive characterist ics
InterfaceUltraSCSI
Capacity
Unformatted29.6 Gbytes
Formatted
2
23.4 Gbytes
Recording
Cylinders (user)6,880
Read/write data heads28
Servo headsEmbedded
Seek time (typical)
3
Average read13.2 msec
Average writ e14.2 msec
Disc rotation
r/min5,400 +
0.5%
1
Average latency5. 55 msec
Internal transfer rat e85.9 to 123
(Mbits/sec, variable with zone)
Max sync. SCSI tran sfer rate
N20 Mbytes/sec
W/WD40 Mbytes/sec
Multi-segmented cache2,048 Kbytes
1
Can also be operated according to SCSI-1 and SCSI-2 proto-
cols.
2
Standard factory units are formatted as follows:
512 data bytes per s ector
6 cylinders per region
82 spares per region
3
Not including on-board controller overhead.
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