Seagate, Seagate Technology, and the Seagate logo are regis-
tered trademarks of Seagate Technology, Inc. Barracuda,
SeaFAX, SeaFONE, SeaBOARD, and SeaTDD are either trademarks or registered trademarks of Seagate Technology, Inc. or
one of its subsidiaries. All other trademarks or registered trademarks are the property of thei r respective owners.
No part of this publication may be reproduced in any form without
written permission from Seagate Technology, Inc.
Barracuda 36 Installation Guide, Rev. B1
Preface
This manual contains information for users of the Seagate®
Barr acuda 36 SCSI disc driv es. It pro vides support services, per formance specifications, and initial setup information. Additional
information is available in the
Barracuda 36 Product Manual
(part number 77767528). Contact your Seagate sales representative if you need to order this publication.
Electrostatic discharge protection
Caution.
All drive electronic assemblies are sensitive to static electricity,
due to the electrostatically sensitive devices used within the
drive circuitry. Although some devices such as metal-ox ide semiconductors are extremely sensitive, all semiconductors, as well
as some resisto rs and capacitors, may be damaged or degraded
by exposure to static electricity.
Removal of circuit boards by personnel not performing depot repair will damage components and may
void the warr anty.
Electr ost atic damage t o electr onic de vices may be caus ed by the
direct discharge of a charged conductor or by exposure to the
static fields surrounding charged objects. To avoid damaging
drive electronic assemblies, observe the following precautions
when installing or servicing the drive:
•Ground yourself to the drive whenever the drive electronics
are or will be exposed. Connect yourself to ground with a wrist
strap (Seagate part number 12263496). Connection may be
made to any grounded metal assembly. As a general rule,
remember that you and the drive electronics must all be
grounded to avoi d potentially damaging static discharges.
2Barr acuda 36 Installation G uide, Re v. B
•Turn off the power before removing or installing the DC power
cable.
•Do not remove any circuit boards from the driv e.
•Never use an ohmmeter on any circuit boards.
•When inst alli ng the drive on a carrier or t ra y, disch arge the car -
rie r o r tray pr io r to ins e rting it into th e sy st e m.
Importan t safety information and precautions
Caution.
Use forced-air ventilation when bench-testing the
drive to ensure prop er cooling of driv e com ponents.
Use proper safety techniques for safe, reliable operation of this
unit.
The procedures in this manual and labels on the unit contain
warnings and cautions that must be carefully read and followed
to minim ize or eliminat e the risk of pers onal injury. The warnings
point out conditions or practices that may endanger you or others. The cautions point out conditions or pr actices that may damage the uni t, possibly making it unsafe for use.
Always observe the fo ll owing warnin gs and precautions:
•Follow all cautions and warnings in the procedures.
•Use sound safety practices when operating, installing, or
removing the unit.
•Use caution when troubleshooting a unit that has voltages
present. Turn off power to the unit before re mo ving it.
•Ensure that the internal temperature of the rack or cabinet
does not exceed the limits defined for the drive when the drive
is mounted in an equipment rack or cabinet. When units are
stacked vertically, pay special attention to the top where temperatures are usually highest.
Barracuda 36 Installation Guide, Rev. B3
•Follow the precautions listed above in “Electrostatic discharge
protection.”
•Do not remove any circuit boards from the drive. Return the
entire drive for depot repair if any circuit board is defective.
Removal of circuit boards by personnel not performing depot
repai r will damage components and may void the warranty.
•Do not remove the head and disc assembly (HDA) from the
drive. Return the entire drive for depot repair if the HDA is
defective.
•Do not attempt to disassemble the HDA. It is not field repairabl e. If the sealed HDA is opened b y personnel not per forming
depot repair, this will damage components and void the
warranty.
As a component, this drive is designed to be installed and operated in accordance with UL1950, EN60950, CAN/CSA C22.2
950-95, and VDE0805.
Seagate takes all reasonable steps to ensure that its products
are certifiable to currently accepted standards. Typical applications of these disc drives include customer packaging and subsystem design. Safety agencies conditionally certify component
assemblies, such as the Barracuda disc drive, based on their
final acceptability in the end-use product. The subsystem
designers are responsible for meeting these conditions of
acceptabilit y in obtaining saf ety-re gulatory agency com pliance in
their end-use products and for certifying where required by law.
A necessary part of meeting safety requirements is the provision
for overcurre nt pr otection on driv e SELV supply voltages.
This unit is a component part and as such is not meant to comply with FCC or similar national requirements as a stand-alone
unit. Engineering radiated emissions test results are available
4Barr acuda 36 Installation G uide, Re v. B
through the Seagate Safety Department to assist the subsystem
designer.
Wichtige Sicherheitshinweise
Vorsicht.
Beim Testen des Laufwerks auf dem Prüftisch ist
Fremdbelüftung vorzusehen, um eine ausreichende Kühlung der
Laufwerkkomponenten sicherzustel len.
Verwenden Sie geeignete Sicherheits- um den sicheren, zuverlässigen Betri eb dieser Einheit zu gewährleisten.
Die Verfahren in diesem Handbuch und die Aufkleber auf dem
Gerät enthalten Warn- und Vorsichtshinweise. Diese Hinweise
sind sorgfältig durchzulesen und zu beachten, um das Risiko
von Verletzungen auf ein Mindestmaß zu beschränken oder
ganz zu vermeiden. Die Warnhinweise machen auf Situationen
oder Praktiken aufmerksam, die Sie oder andere gefährden
könnten. Die Vorsichtshinweise machen auf Situationen oder
Praktiken aufmerksam, die Einheit beschädigen können, so daß
deren Gebrauch mit Risi ko behaft et ist.
Die Warn- und Vorsichtshinweise sind nicht allumfassend! Es ist
uns einfach nicht möglich, alle Wartungsmethoden oder die
eventuellen Risiken jeder Methode zu kennen, zu beurt eilen und
Sie entsprechend zu beraten. Aus diesem Grund haben wir auf
eine derar tige umfassende Beurteilung verzichtet. Falls Sie ein
hier nicht beschriebenes Verfahren oder Werkzeug verwenden,
stellen Sie zuerst sicher, daß das gewählte Verfahren weder Ihre
persönliche Sicherheit noch die Leistung der Einheit gefährdet.
Beachten Sie in jedem Fall die folgenden Warn-und Vorsichtshinweise:
•Beachten Sie alle Warn- und Vorsichtshinweise in diesem
Handbuch.
Barracuda 36 Installation Guide, Rev. B5
•Treffen Sie beim Betrieb, bei der Installation oder bei der
Entfernung der Einheit angemessene Sicherheitsvorkehrungen.
•Wenn eine Einheit unter Spannung steht, gehen Sie bei der
Fehlerdiagnose besonders vorsichtig vor. Schalten Sie die
Einheit aus, bevor Sie mit den Installations-und Entfernungsarbeiten beginnen.
•Wenn das Laufwerk in einem Einbaugestell oder Gehäuse
montier t ist, sorgen Sie dafür, da ß die Temperatur im Inneren
des Gestells oder Gehäuses die für das Laufwerk vorgegebenen Grenzwerte nicht übersteigt. Wenn Einheiten vertikal
übereinander betestigt werden, achten Sie besonders auf den
oberen Stapelbereich, da dort die Temperatur gewöhnlich am
höchsten i st.
•Befolgen Sie die oben unter “Electrostatic Discharge Protec-
tion” angegeben en Sicherheitsmaßnahmen.
•Nehmen Sie keine Platinen aus dem Laufwerk. Wenn eine
Platine defekt ist, muß das gesamte Laufwerk zur Reparatur
eingeschickt werden. Die Herausnahme von Platinen durch
andere Personen als die für die werkseitige Reparatur zustän-
digen kann zu einer Beschädigung der Komponenten und
Erlöschen des Garantieanspruchs führen.
•Die vormontierte Kopf- und Festplatteneinheit (HDA) nicht aus
dem Laufwerk nehmen! Falls die HDA beschädigt ist, schicken
Sie das ges am te Lauf werk zur Reparatur ein.
•Die HDA ist nicht vor Ort reparierbar und darf nicht auseinan-
dergenommen werden! Öffnen der versiegelten HDA durch
andere Personen als die für die werkseitige Reparatur zustän-
digen hat eine Beschädigung der Komponenten und
Erlöschen des Garantieanspruchs zur Folge .
6Barr acuda 36 Installation G uide, Re v. B
Als Teilkompon ente ist diese s Laufwe rk für die Ins tallation und
den Betr ieb in Übe reinstimmun g mit UL 19 50, EN6 0950, C AN/
CSA C22.2 950-95 und VDE0805 vorgesehen.
Seagate ist ständig bemüht, die Zulassungsfähigkeit von
Seaga te-Produ kten im R ahmen de r gegenwär tig ge ltenden
Stan da rds z u gewährleisten. Zu den typischen Anwendungen
dieser Festplattenwerke zählen Systemeinbau durch den
Ku nden und di e Kon strukti on von Unter systemen. Sicherh eitsbe hörden gewähren eine bedi ngte Zul assung für Komponenten wie
das Barracud a-Festplattenl aufwerk v orbehaltli ch der endgültigen
Zulass sun g im E ndprod ukt. De sign er von Un tersyste men s ind
dafür verantwor tlich, die Voraussetzungen für die Einhaltung
sicherheits- oder aufsichtsbehördlicher Vo rschriften in ihren
Endprodukten und - falls gesetzlich vorgeschrieben - für die
Zula ss ung zu sc ha ffen. Eine Gr un dvorau sset zu ng zu r E inha ltung der Sicherheitsanforderungen ist die Bereitstellung eines
Über lastschutzes für die SELV-Versorgungsspannungen des
Laufwerks.
Dieses Gerät ist eine Baugruppe und unterl iegt als solche ni cht
den Anforderungen der FCC oder ähnlicher nationaler Behörden
für eigenständige G eräte. Technische Tester gebnisse zu el ektro-
magneti sche Str ahlung si nd für Designer v on Untersy stemen auf
Anfr age von der Seagat e-Sicherheitsabteilung erhältlich.
Barracuda 36 Installation Guide, Rev. B7
Regulatory agency compliance
Elect romagneti c susceptibility
As a component assembly, the drive is not required to meet any
susceptibili ty performance requirement s. I t is t he responsi bility of
those integrating the drive within their systems to perform those
tests required and design their system to ensure that equipment
operating in the same system as the drive or external to the system does not adversely affect the performance of the drive. See
Table 2, DC power requirements.
Elect romagneti c com pliance
Seagate uses an independent laboratory to confirm compliance
to the directives/standard(s) for CE Marking and C-Tick Marking.
The drive was tested in a representative system for typical applications. The selected system represent s the most popular characteristics for test platforms . The system configurati ons include:
•486, Pentium, and PowerPC microp rocessors
•3.5-inch floppy disc drive
•Keyboard
•Monitor/display
•Printer
•External modem
•Mouse
Although the test system with this Seagate model complies to
the directives/standard(s), we cannot guarantee that all systems
will comply. The computer manufacturer or system integrator
shall confirm EMC compliance and provide CE Marking and
C-Tick Marking for their product.
8Barr acuda 36 Installation G uide, Re v. B
Elect romagnetic compliance for the Europ ean Union
If this model has the CE Marking it complies with the European
Union requirements of the Electromagnetic Compatibility Directive 89/336/EEC of 03 M ay 1989 as amended by Direct ive 92/31/
EEC of 28 April 1992 and Directive 93/68/EEC of 22 July 1993.
Australian C-Tick
If this model has the C-Tick Marking it complies with the Australia/New Zealand Standard AS/NZS3548 1995 and meets the
Electromagnetic Compatibility (EMC) Framework requirements
of Austr alia’s Spectrum Management Agency (SMA).
Barracuda 36 Installation Guide, Rev. B9
Seagate Technology suppor t servi ces
Onli n e Services
Internet
For online information about Seagate products, visit
www.seagate.com or e-mail your disc or tape questions to:
information about Seagate disc and tape drive products and is
available 24 hours daily. Set your communications software to
eight dat a bits, no parity and one stop bit (8-N-1). This service is
:
is a computer bulletin board system that contains
or
DiscPresales@Seagate.com
or
or
DiscSuppo rt@Seagate.com
or
TapeSupport@Seagate.com
avail a bl e wor l d wi de.
Automated S er vices
SeaFONE
800-732-4283) to access our automated self-help services.
Using a touch-tone phone, you can find answers to service
phone numbers, commonly asked questions, troubleshooting
1-800-SEAGATE)
® (
is Seagate's toll-free number (1-
10Barr acuda 36 Inst allation Guide, Re v. B
tips and specifications for disc drives and tape drives 24 hours
daily. International callers can reach this service by dialing +1405-936-1234.
SeaFAX
®
is Seagate's automated FAX delivery system. Using a
touch-tone phone, you can obtain technical support information
by retu rn FAX24 hours dai ly. This servic e is available worldwi de.
Presales Support
Our Presales Support staff can help you determine which
Seagate products are best suited for your specific application or
computer system.
Seagate Express
You can purchase select tape products and tape accessories
through Seagate Express 24 hours daily by calling 1-800-5310968 or by fa xing your order to: +1-972- 481-4812.
Technical Support
If you need help installing your drive, consult your dealer. Dealers are familiar with their unique system configurations and can
help you with system conflicts and other technical issues. If you
need additional help, y ou can talk to a Seagate techn ical suppo rt
specialist. Before calling, note your system configuration and
drive m odel number (ST
SeaTDD™(+1-405-936-1687)
for the deaf (TDD). You can send questions or comments 24
hours daily and exchange messages with a technical support
specialist from 8:00 A.M. to 12:15 P.M. and 1:30 P.M. to 6:00
P.M. (central time) Monday through Friday.
####).
is a telecommunications device
Barracuda 36 Installation Guide, Rev. B11
Custo me r S er vice (CSO )
Warranty Repai r
Seagate offers worldwide customer support for Seagate drives.
Seagate direct OEM, Distribut ion and System I ntegrat or customers should contact their Seagate service center representative
for warranty information. Other customers should contact their
place of purchase.
Authorized Service Centers
If you live outsi de the US, you can contact an Authorized Servi ce
Ce nte r fo r se rvi ce or re pai r.
USA/Canada/Latin America Support Services
Presales Supp ort
Disc:
Tape:
Technica l Su ppor t (Se aFONE )
1-800-SEAGATE or +1-405-936-1234 (for specific product
phone number)
For European customer support, dial the toll-free number for
your specific country for presales support, technical support,
SeaFAX and warranty repair.
If your countr y is not listed here, dial our European call center at
+31-20-316-7222 from 8:30
time) Monday through Friday. The European call center is
For presales, technical support, warranty repair and FAX service s in Africa and the Middle East, dial our Euro pean call center
at +31-20-316-7222 from 8:30 a.m. to 5:00 p.m. (European central time) Monday through Fr iday, or send a FAX to +31-20-653-
3513. The European call center is located in Amsterdam, The
Netherlands.