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Seagate Exos 2X14 SAS Product Manual, Rev. A 5
www.seagate.comScope
1.0Scope
This manual describes Seagate® Exos® 2X14 SAS (Serial Attached SCSI) disk drives.
Exos 2X14 drives support the SAS Protocol specifications to the extent described in this manual. The SAS Interface Manual (part number
100293071) describes the general SAS characteristics of this and other Seagate SAS drives.
Product data communicated in this manual is specific only to the model numbers listed in this manual. The data listed in this manual may not be
predictive of future generation specifications or requirements. If designing a system which will use one of the models listed or future generation
products and need further assistance, please contact the Field Applications Engineer (FAE) or our global support services group as shown in See
“Seagate® Technology Support Services” on page 5 .
Unless otherwise stated, the information in this manual applies to standard and Self-Encrypting Drive models.
Standard 4Kn model
ST14000NM0081
Seagate Exos 2X14 SAS Product Manual, Rev. A6
www.seagate.comHDD and SSD Regulatory Compliance and Safety
2.0HDD and SSD Regulatory Compliance and Safety
For the latest regulatory and compliance information see: https://www.seagate.com/support/
scroll to bottom of page and click the Compliance, Safety and Disposal Guide link.
2.0.1Regulatory Models
The following regulatory model number represents all features and configurations within the series:
Regulatory Model Numbers: STL013
2.1Reference documents
SAS Interface Manual
SCSI Commands Reference Manual
ANSI SAS Documents
ANSI Small Computer System Interface (SCSI) Documents
Specification for Acoustic Test Requirement and Procedures
In case of conflict between this document and any referenced document, this document takes precedence.
Exos 2X14 enterprise dual-actuator hard drives utilize MACH.2™ technology, enabling up to 2x the performance of an enterprise single-actuator
3.5-inch hard drive. MACH.2TM technology increases performance in a single hard drive by using two independent actuators that can transfer
data to the host computer concurrently. 14TB of capacity is presented to the host system as two independently addressable 7TB logical units,
allowing the user to increase performance while effectively using the full capacity of the drive. Exos 2X14 drives provide high performance, high
capacity data storage for a variety of systems including engineering workstations, network servers, mainframes, and supercomputers. The Serial
Attached SCSI interface is designed to meet next-generation computing demands for performance, scalability, flexibility and high-density storage
requirements.
Exos 2X14 drives are random access storage devices designed to support the Serial Attached SCSI Protocol as described in the ANSI specifications,
this document, and the SAS Interface Manual (part number 100293071) which describes the general interface characteristics of this drive. Exos
2X14 drives are classified as intelligent peripherals and provide level 2 conformance (highest level) with the ANSI SCSI-1 standard. The SAS
connectors, cables and electrical interface are compatible with Serial ATA (SATA), giving future users the choice of populating their systems with
either SAS or SATA hard disk drives. This allows users to continue to leverage existing investment in SCSI while gaining a 12Gb/s serial data transfer
rate.
The head and disk assembly (HDA) is sealed at the factory. Helium recirculates within the HDA through a non-replaceable filter to maintain a
contamination-free HDA environment.
Note
An automatic shipping lock prevents potential damage to the heads and discs that results from movement during shipping and handling. The
shipping lock disengages and the head load process begins when power is applied to the drive.
Exos 2X14 drives decode track 0 location data from the servo data embedded on each surface to eliminate mechanical transducer adjustments
and related reliability concerns.
The drives also use a high-performance actuator assembly with a low-inertia, balanced, patented, straight arm design that provides excellent
performance with minimal power dissipation.
Note
Never disassemble the HDA and do not attempt to service items in the sealed enclosure
(heads, media, actuator, etc.) as this requires special facilities. The drive does not contain userreplaceable parts. Opening the HDA for any reason voids the product warranty.
Seagate recommends validating the configuration with the selected HBA/RAID controller
manufacturer to ensure use of full capacity is supported.
Seagate Exos 2X14 SAS Product Manual, Rev. A8
www.seagate.comGeneral description
3.1Standard features
Exos 2X14 drives have the following standard features:
• 128 - deep task set (queue)
• 256MB data buffer (see Section 4.4).
• 3.0 / 6.0/12.0 Gb Serial Attached SCSI (SAS) interface
• Drive Self Test (DST)
• Embedded servo design
• Firmware downloadable using the SAS interface
• Flawed logical block reallocation at format time
• Industry standard SFF 3.5-in dimensions
• Jumperless configuration.
• No preventive maintenance or adjustments required
• Perpendicular recording technology
• Power Balance supported (see Section 6.2 on page 22).
•Power Save
• Programmable auto write and read reallocation
• Programmable logical block reallocation scheme
• Reallocation of defects on command (Post Format)
•SAS Power Disable
• Self diagnostics performed when power is applied to the drive
• MACH.2 dual actuator technology enables 2X the sequential data rate and up to 1.9X the random performance of a single actuator drive
• Programmable multi-segmentable cache buffer
• Supports start and stop commands (spindle stops spinning)
3.3Reliability
• 5-year warranty
• Annualized Failure Rate (AFR) of 0.35%
• Balanced low mass rotary voice coil actuator
• Incorporates industry-standard Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T.)
• Mean time between failures (MTBF) of 2,500,000 hours
3.4Media description
The media used on the drive has a glass substrate coated with a thin film magnetic material, overcoated with a proprietary protective layer for
improved durability and environmental protection.
Seagate Exos 2X14 SAS Product Manual, Rev. A9
www.seagate.comGeneral description
3.5Formatted capacities
Standard OEM models are formatted to 512 bytes per block for 512 emulation drives and 4096 bytes per block for 4096 native drives. The block
size is selectable at format time. Supported block sizes are 512 emulation drives and 4096 native drives.
To provide a stable target capacity environment and at the same time provide users with flexibility if they choose, Seagate recommends product
planning in one of two modes:
Seagate designs specify capacity points at certain block sizes that Seagate guarantees current and future products will meet. We recommend
customers use this capacity in their project planning, as it ensures a stable operating point with backward and forward compatibility from
generation to generation. The current guaranteed operating points for this product are shown below.
Sector
Size
51227,344,764,928 65DE00000
40963,418,095,616CBBC0000
Note
14TB w/o PI bytes
DecimalHex
LBA Counts for drive capacities greater than 8TB are calculated based upon
the SFF-8447 standard publication. ftp://ftp.sea
gate.com/sff/SFF-8447.PDF
3.6Factory-installed options
Users may order the following items which are incorporated at the manufacturing facility during production or packaged before shipping. Some
of the options available are (not an exhaustive list of possible options):
• Single-unit shipping pack. The drive is normally shipped in bulk packaging to provide maximum protection against transit damage. Units
shipped individually require additional protection as provided by the single unit shipping pack. Users planning single unit distribution should
specify this option.
•The Safety and Regulatory Agency Specifications, part number 75789512, is usually included with each standard OEM drive shipped, but extra
copies may be ordered.
Seagate Exos 2X14 SAS Product Manual, Rev. A10
www.seagate.comPerformance characteristics
4.0Performance characteristics
This section provides detailed information concerning performance-related characteristics and features of Exos 2X14 drives.
4.1Internal drive characteristics
Drive capacity14TB(formatted, rounded off value)
Read/write data heads16
Bytes/track1,738,365Bytes (average, rounded off values)
Bytes/surface875,000MB (unformatted, rounded off values)
Tracks/surface (total)479,400Tracks (user accessible)
Tracks/in420,000TPI (average)
Peak bits/in2,358,000BPI
Areal density965Gb/in
Internal data rate2765Mb/s (max)
Disk rotation speed7200RPM
Avg rotational latency4.16ms
Execution time measured from receipt of the last byte of the Command Descriptor Block (CDB) to the request for a Status Byte Transfer to the
Initiator (excluding connect/disconnect).
When changing sector sizes, the format times shown above may need to be increased by 30 minutes.
4.1.2Fast Format
Drive sector size transition
• Single code to support sector sizes from 512E
• T10 fast format conversion between 512E configurations in the field.
• Possible only if sector sizes are exact multiples of 8 & vice versa
• The selected sector size will take effect only after fast format or full format
• Drive default is 512E from the factory.
• 512E features set after Fast Format
T10 Fast Format
• Implements the fast format based on T10 Spec.
• To request Fast Format, the FFMT bits (Byte 4, Bits 1:0) should be set to 01b.
• A setting of 10b or 11b will return a check condition with 05/24 sense code (pointing to FFMT MSB in CDB).
Mode Select - Parameter list header
• Set Write buffer: // Set Block Descriptor Length = 0x08, Number of LBAs = 0xFFFFFFFF
• cdb: 04 14 00 00 01 00 // (FMTDAT = 1, DEFECT LIST FORMAT = 010b, FFMT = 01b)
15451535
601599
Seagate Exos 2X14 SAS Product Manual, Rev. A11
www.seagate.comPerformance characteristics
4.1.3General performance characteristics
Minimum sector interleave1 to 1
Maximum Internal data rate*2.7 Gb/s
Sustained transfer rate114 to 250 MiB/s ** (per LUN)
SAS Interface maximum instantaneous transfer rate1200MB/s* per port
Logical block sizes
512 (default)
4096
Read/write consecutive sectors on a trackYes
Flaw reallocation performance impact (for flaws reallocated at format time using the spare
sectors per sparing zone reallocation scheme.)
Average rotational latency4.16ms
*Assumes no errors and no relocated logical blocks. Rate measured from the start of the first logical block transfer to or from the host.
** MiB/s x 1.048 = MB/s
Negligible
4.2Start/stop time
Power-on to ready time is based on typical operating conditions, default full current spin-up profile, and clean shutdown prior to measurement.
To ensure a clean shutdown issue a START STOP UNIT command with the START bit set to zero and the IMMED bit set to zero, so that the device
will return status after the operation is completed.
The drive accepts the commands listed in the SAS Interface Manual less than 3 seconds after DC power has been applied.
If the drive receives a NOTIFY (ENABLE SPINUP) primitive through either port and has not received a START STOP UNIT command with the START
bit equal to 0, the drive becomes ready for normal operations within 30 seconds (excluding the error recovery procedure).
If the drive receives a START STOP UNIT command with the START bit equal to 0 before receiving a NOTIFY (ENABLE SPINUP) primitive, the drive
waits for a START STOP UNIT command with the START bit equal to 1. After receiving a START STOP UNIT command with the START bit equal to 1,
the drive waits for a NOTIFY (ENABLE SPINUP) primitive. After receiving a NOTIFY (ENABLE SPINUP) primitive through either port, the drive
becomes ready for normal operations within 30 seconds (excluding the error recovery procedure).
If the drive receives a START STOP UNIT command with the START bit and IMMED bit equal to 1 and does not receive a NOTIFY (ENABLE SPINUP)
primitive within 5 seconds, the drive fails the START STOP UNIT command.
The START STOP UNIT command may be used to command the drive to stop the spindle. Stop time is 23 seconds (maximum) from removal of DC
power. SCSI stop time is 23 seconds. There is no power control switch on the drive.
An unexpected power loss event, spin up at cold or hot temperature extremes may cause the drive to exceed the typical and max time to ready by
5 to 20 seconds. Extended time to ready is dependent on cache state and environmental conditions prior to the unexpected power loss and
during the subsequent power on.
Seagate Exos 2X14 SAS Product Manual, Rev. A12
www.seagate.comPerformance characteristics
4.3Prefetch/multi-segmented cache control
The drive provides a prefetch (read look-ahead) and multi-segmented cache control algorithms that in many cases can enhance system
performance. Cache refers to the drive buffer storage space when it is used in cache operations. To select this feature, the host sends the Mode
Select command with the proper values in the applicable bytes in page 08h. Prefetch and cache operations are independent features from the
standpoint that each is enabled and disabled independently using the Mode Select command; however, in actual operation, the prefetch feature
overlaps cache operation somewhat as described in sections Table 4.4.1 and Table 4.4.2.
All default cache and prefetch mode parameter values (Mode Page 08h) for standard OEM versions of this drive family are given in Table 7.
4.4Cache operation
.
NoteRefer to the SAS Interface Manual for more detail concerning the cache bits.
The buffer is divided into logical segments from which data is read and to which data is written.
The drive keeps track of the logical block addresses of the data stored in each segment of the buffer. If the cache is enabled (see RCD bit in the SAS Interface Manual ), data requested by the host with a read command is retrieved from the buffer, if possible, before any disk access is initiated. If
cache operation is not enabled, the buffer is still used, but only as circular buffer segments during disk medium read operations (disregarding
Prefetch operation for the moment). That is, the drive does not check in the buffer segments for the requested read data, but goes directly to the
medium to retrieve it. The retrieved data merely passes through some buffer segment on the way to the host. All data transfers to the host are in
accordance with buffer-full ratio rules. See the explanation provided with the information about Mode Page 02h (disconnect/reconnect control)
in the SAS Interface Manual.
The following is a simplified description of the prefetch/cache operation:
Case A—read command is received and all of the requested logical blocks are already in the cache:
1.Drive transfers the requested logical blocks to the initiator.
Case B—A Read command requests data, and at least one requested logical block is not in any segment of the cache:
1.The drive fetches the requested logical blocks from the disk and transfers them into a segment, and then from there to the host in accor-
dance with the Mode Select Disconnect/Reconnect parameters, page 02h.
2.If the prefetch feature is enabled, refer to section Table 4.4.2 for operation from this point.
Each cache segment is actually a self-contained circular buffer whose length is an integer number of logical blocks. The drive dynamically creates
and removes segments based on the workload. The wrap-around capability of the individual segments greatly enhances the cache’s overall
performance.
The size of each segment is not reported by Mode Sense command page 08h, bytes 14 and 15. The value 0XFFFF is always reported regardless of
the actual size of the segment. Sending a size specification using the Mode Select command (bytes 14 and 15) does not set up a new segment
size. If the STRICT bit in Mode page 00h (byte 2, bit 1) is set to one, the drive responds as it does for any attempt to change an unchangeable
parameter.
Seagate Exos 2X14 SAS Product Manual, Rev. A13
www.seagate.comPerformance characteristics
4.4.1Caching write data
Write caching is a write operation by the drive that makes use of a drive buffer storage area where the data to be written to the medium is stored
while the drive performs the Write command.
If read caching is enabled (RCD=0), then data written to the medium is retained in the cache to be made available for future read cache hits. The
same buffer space and segmentation is used as set up for read functions. The buffer segmentation scheme is set up or changed independently,
having nothing to do with the state of RCD. When a write command is issued, if RCD=0, the cache is first checked to see if any logical blocks that
are to be written are already stored in the cache from a previous read or write command. If there are, the respective cache segments are cleared.
The new data is cached for subsequent Read commands.
If the number of write data logical blocks exceed the size of the segment being written into, when the end of the segment is reached, the data is
written into the beginning of the same cache segment, overwriting the data that was written there at the beginning of the operation; however,
the drive does not overwrite data that has not yet been written to the medium.
If write caching is enabled (WCE=1), then the drive may return Good status on a write command after the data has been transferred into the
cache, but before the data has been written to the medium. If an error occurs while writing the data to the medium, and Good status has already
been returned, a deferred error will be generated.
The Synchronize Cache command may be used to force the drive to write all cached write data to the medium. Upon completion of a Synchronize
Cache command, all data received from previous write commands will have been written to the medium. Table 7 shows the mode default
settings for the drive.
4.4.2Prefetch operation
If the Prefetch feature is enabled, data in contiguous logical blocks on the disk immediately beyond that which was requested by a Read
command are retrieved and stored in the buffer for immediate transfer from the buffer to the host on subsequent Read commands that request
those logical blocks (this is true even if cache operation is disabled). Though the prefetch operation uses the buffer as a cache, finding the
requested data in the buffer is a prefetch hit, not a cache operation hit.
To enable Prefetch, use Mode Select page 08h, byte 12, bit 5 (Disable Read Ahead - DRA bit). DRA bit = 0 enables prefetch.
The drive does not use the Max Prefetch field (bytes 8 and 9) or the Prefetch Ceiling field (bytes 10 and 11).
When prefetch (read look-ahead) is enabled (enabled by DRA = 0), the drive enables prefetch of contiguous blocks from the disk when it senses
that a prefetch hit will likely occur. The drive disables prefetch when it decides that a prefetch hit is not likely to occur.
Seagate Exos 2X14 SAS Product Manual, Rev. A14
www.seagate.comReliability specifications
5.0Reliability specifications
The following reliability specifications assume correct host and drive operational interface, including all interface timings, power supply voltages,
environmental requirements and drive mounting constraints.
8
Seek error rate:Less than 10 errors in 10
Read Error Rates
1
Recovered DataLess than 10 errors in 1012 bits transferred (OEM default settings)
Unrecovered DataLess than 1 sector in 10
Miscorrected DataLess than 1 sector in 10
Interface error rate:Less than 1 error in 1012 bits transferred
1.Error rate specified with automatic retries and data correction with ECC enabled and all flaws reallocated.
5.1Error rates
The error rates stated in this manual assume the following:
• The drive is operated in accordance with this manual using DC power as defined in Section 6.4, DC power requirements
• Errors caused by host system failures are excluded from error rate computations.
• Assume random data.
• Default OEM error recovery settings are applied. This includes AWRE, ARRE, full read retries, full write retries and full retry time.
seeks
15
bits transferred
21
bits transferred
5.1.1Recoverable Errors
Recoverable errors are those detected and corrected by the drive, and do not require user intervention.
Recoverable Data errors will use correction, although ECC on-the-fly is not considered for purposes of recovered error specifications.
Recovered Data error rate is determined using read bits transferred for recoverable errors occurring during a read, and using write bits transferred
for recoverable errors occurring during a write.
5.1.2Unrecoverable Errors
An unrecoverable data error is defined as a failure of the drive to recover data from the media. These errors occur due to head/media or write
problems. Unrecoverable data errors are only detected during read operations, but not caused by the read. If an unrecoverable data error is
detected, a MEDIUM ERROR (03h) in the Sense Key will be reported. Multiple unrecoverable data errors resulting from the same cause are treated
as 1 error.
5.1.3Seek errors
A seek error is defined as a failure of the drive to position the heads to the addressed track. After detecting an initial seek error, the drive
automatically performs an error recovery process. If the error recovery process fails, a seek positioning error (Error code = 15h or 02h) will be
reported with a Hardware error (04h) in the Sense Key. Recoverable seek errors are specified at Less than 10 errors in 10
8
seeks. Unrecoverable
seek errors (Sense Key = 04h) are classified as drive failures.
5.1.4Interface errors
An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the device port connected to the receiver.
The error may be detected as a running disparity error, illegal code, loss of word sync, or CRC error.
Seagate Exos 2X14 SAS Product Manual, Rev. A15
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