Pages - fc, bc, 8, 17, 23-24 & 43: Applied new logo, applied new page numbering convention, deleted Index
Rev. B01/29/2015
Rev. C02-09-2015 Pages 11 & 16-17: Corrected AFR value to 0.44%
Rev. D07-06-2015
[no longer needed], removed “Canadian Department of Communications”, changed MTBF to 2M, changed to
"Maximum Rated Workload" & updated Workload text, delete text in Section 5.2.1, updated DC power tables
& added Sanitize (Overwrite) command.
Page FC: Applied new cover design/layout.
Pages FC, 7, 10, 12-13, 27 & 38: Added 512N models & specs and 512N as needed.
Page 44: Added 512 Native to table note
Pages 45: added models to Inquiry Data
Pages 47-48: Mode Sense page 83 edits
Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or
other countries. Enterprise Capacity 2.5 HDD v3 and SeaTools are either trademarks or registered trademarks of Seagate Technology
LLC or one of its affiliated companies in the United States and/or other countries. The FIPS logo is a certification mark of NIST, which
does not imply product endorsement by NIST, the U.S., or Canadian governments. All other trademarks or registered trademarks are
the property of their respective owners.
No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.
Call 877-PUB-TEK1 (877-782-8351) to request permission.
When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your
computer’s operating system may use a different standard of measurement and report a lower capacity. In addition, some of the listed
capacity is used for formatting and other functions, and thus will not be available for data storage. Actual quantities will vary based on
various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating
environment and other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S.
Department of Commerce, Bureau of Industry and Security (for more information, visit
use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 6
1.0Scope
This manual describes Seagate® Enterprise Capacity 2.5 HDD v3 SAS (Serial Attached SCSI) disk drives.
Enterprise Capacity 2.5 HDD v3 drives support the SAS Protocol specifications to the extent described in this manual. The SAS Interface Manual (part number 100293071) describes the general SAS characteristics of this and other Seagate SAS drives. The Self-Encrypting
Drive Reference Manual, part number 100515636, describes the interface, general operation, and security features available on SelfEncrypting Drive models.
Product data communicated in this manual is specific only to the model numbers listed in this manual. The data listed in this manual may
not be predictive of future generation specifications or requirements. If integrators are designing a system which will use one of the models
listed or future generation products and need further assistance, please contact the Field Applications Engineer (FAE) or our global
support services group as shown on page 6.
Unless otherwise stated, the information in this manual applies to standard and Self-Encrypting Drive models.
Note
Note
Note
Sector
Size
Standard
models
Self-Encrypting Drive
(SED) models
FIPS 140-2 Level 2
(SED-FIPS) models
ST2000NX0263ST2000NX0323ST2000NX0333
4096N
ST1000NX0323ST1000NX0363
ST2000NX0273ST2000NX0343ST2000NX0353
512E
ST1000NX0333ST1000NX0373
ST2000NX0433
512N
ST1000NX0453
Throughout this manual, 512E represents 512 “emulation” sector drives,
512N represents 512 “native” sector drives and 4096N represents 4096
“native” sector drives.
Previous generations of Seagate Self-Encrypting Drive models were
called Full Disk Encryption (FDE) models before a differentiation between
drive-based encryption and other forms of encryption was necessary
The Self-Encrypting Drive models indicated on the cover of this product manual
have provisions for “Security of Data at Rest” based on the standards defined by
the Trusted Computing Group (see www.trustedcomputinggroup.org).
For more information on FIPS 140-2 Level 2 certification see Section 7.0 on page 32.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 7
2.0Applicable standards and reference documentation
The drives documented in this manual have been developed as system peripherals to the highest standards of design and construction.
The drives depend on host equipment to provide adequate power and environment for optimum performance and compliance with
applicable industry and governmental regulations. Special attention must be given in the areas of safety, power distribution, shielding,
audible noise control, and temperature regulation. In particular, the drives must be securely mounted to guarantee the specified
performance characteristics. Mounting by bottom holes must meet the requirements of Section 10.3.
2.1Standards
The Enterprise Capacity 2.5 HDD v3 family complies with Seagate standards as noted in the appropriate sections of this manual and the
Seagate SAS Interface Manual, part number 100293071.
The drives are recognized in accordance with UL 60950-1, CSA 60950-1, and EN60950-1.
The security features of Self-Encrypting Drive models are based on the “TCG Storage Architecture Core Specification” and the “TCG
Storage Workgroup Security Subsystem Class: Enterprise_A” specification with additional vendor-unique features as noted in this product
manual.
2.1.1Electromagnetic compatibility
The drive, as delivered, is designed for system integration and installation into a suitable enclosure prior to use. The drive is supplied as a
subassembly and is not subject to Subpart B of Part 15 of the FCC Rules and Regulations.
The design characteristics of the drive serve to minimize radiation when installed in an enclosure that provides reasonable shielding. The
drive is capable of meeting the Class B limits of the FCC Rules and Regulations when properly packaged; however, it is the user’s
responsibility to assure that the drive meets the appropriate EMI requirements in their system. Shielded I/O cables may be required if the
enclosure does not provide adequate shielding. If the I/O cables are external to the enclosure, shielded cables should be used, with the
shields grounded to the enclosure and to the host controller.
2.1.1.1Electromagnetic susceptibility
As a component assembly, the drive susceptibility drive was tested in a representative system for typical applications. It is the responsibility
of those integrating the drive within their systems to perform those tests required and design their system to ensure that equipment
operating in the same system as the drive or external to the system does not adversely affect the performance of the drive. See Section
6.3, DC power requirements.
2.1.2Electromagnetic compliance
Seagate uses an independent laboratory to confirm compliance with the directives/standards for CE Marking and RCM Marking. The drive
was tested in a representative system for typical applications and comply with the Electromagnetic Interference/Electromagnetic
Susceptibility (EMI/EMS) for Class B products.
Although the test system with this Seagate model complies with the directives/standards, we cannot guarantee that all systems will comply.
The computer manufacturer or system integrator shall confirm EMC compliance and provide the appropriate marking for their product.
Electromagnetic compliance for the European Union
If this model has the CE Marking it complies with the European Union requirements of the Electromagnetic Compatibility Directive 2004/
108/EC as put into place on 20 July 2007.
Canada ICES-003
If this model has the ICES-003 Marking it complies with the Canadian Standard Association Standard CAN/CSA-CISPR 22-10, Information
Technology Equipment - Radio Disturbance Characteristics - Limits and Methods of Measurement.
Australian RCM Mark
If this model has the RCM Marking it complies with the Australia/New Zealand Standard AS/NZ CISPR22 and meets the Electromagnetic
Compatibility (EMC) Framework requirements of Australia’s Radiocommunications Act.
Korean KCC
If these drives have the Korean Communications Commission (KCC) logo, they comply with KN22, KN 24, and KN61000.
Taiwanese BSMI
If this model has the Taiwanese certification mark then it complies with Chinese National Standard, CNS13438.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 8
2.1.3European Union Restriction of Hazardous Substances (RoHS)
The European Union Restriction of Hazardous Substances (RoHS) Directive restricts the presence of chemical substances, including Lead
(Pb), in electronic products ef
A number of parts and materials in Seagate products are procured from external suppliers. We rely on the representations of our suppliers
regarding the presence of RoHS substances in these parts and materials. Our supplier contracts require compliance with our chemical
substance restrictions, and our suppliers document their compliance with our requirements by providing material content declarations for
all parts and materials for the disk drives documented in this publication. Current supplier declarations include disclosure of the inclusion of
any RoHS-regulated substance in such parts or materials.
Seagate also has internal systems in place to ensure ongoing compliance with the RoHS Directive and all laws and regulations which
restrict chemical content in electronic products. These systems include standard operating procedures that ensure that restricted
substances are not utilized in our manufacturing operations, laboratory analytical validation testing, and an internal auditing process to
ensure that all standard operating procedures are complied with.
2.1.4China Restriction of Hazardous Substances (RoHS) Directive
This product has an Environmental Protection Use Period (EPUP) of 20 years. The following table contains information
mandated by China's "Marking Requirements for Control of Pollution Caused by Electronic Information Products" Standard.
fective July 2006.
"O" indicates the hazardous and toxic substance content of the part (at the homogeneous material level) is lower than the threshold
defined by the China RoHS MCV Standard.
"X" indicates the hazardous and toxic substance content of the part (at the homogeneous material level) is over the threshold defined by
the China RoHS MCV Standard.
2.2Reference documents
SAS Interface ManualSeagate part number: 100293071
SCSI Commands Reference ManualSeagate part number: 100293068
Self-Encrypting Drives Reference Manual
Seagate part number: 100515636
ANSI SAS DocumentsSFF-8223 2.5” Drive Form Factor with Serial Connector
SFF-8460 HSS Backplane Design Guidelines
SFF-8470 Multi Lane Copper Connector
SFF-8482 SAS Plug Connector
ANSI INCITS.xxx Serial Attached SCSI (SAS-2) Standard (T10/1562-D)
ISO/IEC 14776-xxx SCSI Architecture Model-3 (SAM-4) Standard (T10/1561-D)
ISO/IEC 14776-xxx SCSI Primary Commands-3 (SPC-4) Standard (T10/1416-D)
ISO/IEC 14776-xxx SCSI Block Commands-2 (SBC-3) Standard (T10/1417-D)
ANSI Small Computer System Interface (SCSI) Documents
X3.270-1996 (SCSI-3) Architecture Model
Trusted Computing Group (TCG) Documents (apply to Self-Encrypting Drive models only)
In case of conflict between this document and any referenced document, this document takes precedence.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 9
3.0General description
Enterprise Capacity 2.5 HDD v3 SAS drives provide high performance, high capacity data storage for a variety of systems including
engineering workstations, network servers, mainframes, and supercomputers. The Serial Attached SCSI interface is designed to meet
next-generation computing demands for performance, scalability, flexibility and high-density storage requirements.
Enterprise Capacity 2.5 HDD v3 drives are random access storage devices designed to support the Serial Attached SCSI Protocol as
described in the ANSI specifications, this document, and the SAS Interface Manual (part number 100293071) which describes the general
interface characteristics of this drive. Enterprise Capacity 2.5 HDD v3 drives are classified as intelligent peripherals and provide level 2
conformance (highest level) with the ANSI SCSI-1 standard. The SAS connectors, cables and electrical interface are compatible with
Serial ATA (SATA), giving future users the choice of populating their systems with either SAS or SATA hard disk drives. This allows
integrators to continue to leverage existing investment in SCSI while gaining a 12Gb/s serial data transfer rate.
The Self-Encrypting Drive models indicated on the cover of this product manual have provisions for “Security of Data at Rest” based on the
standards defined by the Trusted Computing Group (see
The head and disk assembly (HDA) is sealed at the factory. Air recirculates within the HDA through a non-replaceable filter to maintain a
contamination-free HDA environment.
Never disassemble the HDA and do not attempt to service items in the sealed enclosure
Note
(heads, media, actuator, etc.) as this requires special facilities. The drive does not contain
user-replaceable parts. Opening the HDA for any reason voids the warranty.
Enterprise Capacity 2.5 HDD v3 drives use a dedicated load/unload zone at the outermost radius of the media to eliminate the possibility
of destroying or degrading data by landing in the data zone. The heads automatically go to the ramp load/unload when power is removed
from the drive and during the deeper sleep modes.
www.trustedcomputinggroup.org).
An automatic shipping lock prevents potential damage to the heads and discs that results from movement during shipping and handling.
The shipping lock disengages and the head load process begins when power is applied to the drive.
These drives decode track 0 location data from the servo data embedded on each surface to eliminate mechanical transducer adjustments
and related reliability concerns.
The drives also use a high-performance actuator assembly with a low-inertia, balanced, patented, straight arm design that provides
excellent performance with minimal power dissipation.
3.1Standard features
Enterprise Capacity 2.5 HDD drives have the following standard features:
There is no significant performance difference between Self-Encrypting
Drive and standard (non-Self-Encrypting Drive) models.
3.4Reliability
• Annualized Failure Rate (AFR) of 0.44%
• Mean Time Between Failures (MTBF) of 2,000,000 hours
•Balanced low mass rotary voice coil actuator
•Incorporates industry-standard Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T.)
•5-year warranty
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 11
3.5Formatted capacities
Standard OEM models are formatted to 512 bytes per block for 512E (emulation) and 512N (native) drives and 4096 bytes per block for
4096N (native) drives. The block size is selectable at format time. Supported block sizes are 512, 520, 524, and 528 for 512E and 512N
drives and 4096, 4160, 4192, and 4224 for 4096N drives. Users having the necessary equipment may modify the data block size before
issuing a format command and obtain different formatted capacities than those listed.
To provide a stable target capacity environment and at the same time provide users with flexibility if they choose, Seagate recommends
product planning in one of two modes:
Seagate designs specify capacity points at certain block sizes that Seagate guarantees current and future products will meet. We
recommend customers use this capacity in their project planning, as it ensures a stable operating point with backward and forward
compatibility from generation to generation. The current guaranteed operating points for this product are:
Capacity (Blocks)
2TB1TB
Sector Size
DecimalHexDecimalHex
512
520
524
528
4096
4160
4192
4224
3,907,029,168E8E088B0
3,824,358,992E3F31650
3,773,385,336E0E94A781,882,972,568703BE198
3,719,165,192DDADF508
488,378,6461D1C1116
478,846,1601C8A9CD0
472,805,3441C2E6FE0236,402,672E1737F0
469,223,4881BF7C840
1,953,525,16874706DB0
1,923,076,936729FD348
1,876,331,3366FD68B48
244,190,646E8E0DB6
239,423,080E454E68
234,611,744DFBE420
3.6Programmable drive capacity
Using the Mode Select command, the drive can change its capacity to something less than maximum. See the Mode Select (6) parameter
list table in the SAS Interface Manual, part number 100293071. A value of zero in the Number of Blocks field indicates that the drive will not
change the capacity it is currently formatted to have. A number other than zero and less than the maximum number of LBAs in the Number
of Blocks field changes the total drive capacity to the value in the Number of Blocks field. A value greater than the maximum number of
LBAs is rounded down to the maximum capacity.
3.7Factory-installed options
The following items may be ordered which are incorporated at the manufacturing facility during production or packaged before shipping.
Some of the options available are (not an exhaustive list of possible options):
• Other capacities can be ordered depending on sparing scheme and sector size requested.
•Single-unit shipping pack. The drive is normally shipped in bulk packaging to provide maximum protection against transit damage.
Units shipped individually require additional protection as provided by the single unit shipping pack. Users planning single unit distribu
tion should specify this option.
•The Safety and Regulatory Agency Specifications, part number 75789512, is usually included with each standard OEM drive shipped,
but extra copies may be ordered.
-
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 12
4.0Performance characteristics
This section provides detailed information concerning performance-related characteristics and features of Enterprise Capacity 2.5 HDD v3
drives.
4.1Internal drive characteristics
2TB models1TB models
Drive capacity20001000GB (formatted, rounded off value)
Read/write data heads105
Bytes per track979979KBytes (avg, rounded off values)
Bytes per surface200,000200,000MB (unformatted, rounded off value)
Tracks per surface (total)197197Ktracks (user accessible, rounded off values) (4096N, 512E or 512N)
Tracks per inch315315KTPI (average) (4096N, 512E or 512N)
Peak bits per inch18891889KBPI
Areal density585585Gb/in2 (4096N, 512E or 512N)
Disk rotation speed7.2K7.2Krpm
Avg rotational latency4.1674.167ms
4.2Performance characteristics
4.2.1Format command execution time for 512-byte sectors (minutes)
2TB models1TB models
Maximum (with certify)
Maximum (without certify)
652326
326163
Execution time measured from receipt of the last byte of the Command Descriptor Block (CDB) to the request for a Status Byte Transfer to
the Initiator (excluding connect/disconnect).
When changing sector sizes, the format times shown above may need to be increased by 30 minutes.
4.2.2General performance characteristics
Sustained transfer rate130 MiB/s **
SAS Interface maximum instantaneous transfer rate1200 MB/s* per port
Logical block sizes
512E & 512N - 512 (default), 520,524, or 528
4096N - 4096 (default), 4160, 4192, or 4224
Read/write consecutive sectors on a trackYes
Flaw reallocation performance impact (for flaws reallocated at format time using the
spare sectors per sparing zone reallocation scheme.)
Average rotational latency4.167ms
136MB/s
(dual port = 2400 MB/s*)
Negligible
*Assumes no errors and no relocated logical blocks. Rate measured from the start of the first logical block transfer to or from the host.
** MiB/s x 1.048 = MB/s
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 13
4.3Start/stop time
The drive accepts the commands listed in the SAS Interface Manual less than 3 seconds after DC power has been applied.
If the drive receives a NOTIFY (ENABLE SPINUP) primitive through either port and has not received a START STOP UNIT command with
the START bit equal to 0, the drive becomes ready for normal operations within 20 seconds (excluding the error recovery procedure).
If the drive receives a START STOP UNIT command with the START bit equal to 0 before receiving a NOTIFY (ENABLE SPINUP)
primitive, the drive waits for a START STOP UNIT command with the START bit equal to 1. After receiving a START STOP UNIT command
with the START bit equal to 1, the drive waits for a NOTIFY (ENABLE SPINUP) primitive. After receiving a NOTIFY (ENABLE SPINUP)
primitive through either port, the drive becomes ready for normal operations within 20 seconds (excluding the error recovery procedure).
The START STOP UNIT command may be used to command the drive to stop the spindle. Stop time is 20 seconds (maximum) from
removal of DC power. SCSI stop time is 20 seconds. There is no power control switch on the drive. However, power can be cycled on the
drive by utilizing SAS Power Disable feature defined by T10 (i.e. drive Pin 3 high).
4.4Prefetch/multi-segmented cache control
The drive provides a prefetch (read look-ahead) and multi-segmented cache control algorithms that in many cases can enhance system
performance. Cache refers to the drive buffer storage space when it is used in cache operations. To select this feature, the host sends the
Mode Select command with the proper values in the applicable bytes in page 08h. Prefetch and cache operations are independent
features from the standpoint that each is enabled and disabled independently using the Mode Select command; however, in actual
operation, the prefetch feature overlaps cache operation somewhat as described in sections 4.5.1 and 4.5.2.
All default cache and prefetch mode parameter values (Mode Page 08h) for standard OEM versions of this drive family are given in Section
11.3.2.
4.5Cache operation
Note
Of the 128MB physical buffer space in the drive, approximately 60,000KB are available as a data cache. The remaining buffer space is
reserved for internal drive use.
The drive keeps track of the logical block addresses of the data stored in each segment of the buffer. If the cache is enabled (see RCD bit
in the SAS Interface Manual ), data requested by the host with a read command is retrieved from the buffer, if possible, before any disk
access is initiated. If cache operation is not enabled, the buffer is still used, but only as circular buffer segments during disk medium read
operations (disregarding Prefetch operation for the moment). That is, the drive does not check in the buffer segments for the requested
read data, but goes directly to the medium to retrieve it. The retrieved data merely passes through some buffer segment on the way to the
host. All data transfers to the host are in accordance with buffer-full ratio rules. See the explanation provided with the information about
Mode Page 02h (disconnect/reconnect control) in the SAS Interface Manual.
The following is a simplified description of the prefetch/cache operation:
Case A—read command is received and all of the requested logical blocks are already in the cache:
1.Drive transfers the requested logical blocks to the initiator.
Case B—A Read command requests data, and at least one requested logical block is not in any segment of the cache:
1. The drive fetches the requested logical blocks from the disk and transfers them into a segment, and then from there to the host in
accordance with the Mode Select Disconnect/Reconnect parameters, page 02h.
2.If the prefetch feature is enabled, refer to section 4.5.2 for operation from this point.
Each cache segment is actually a self-contained circular buffer whose length is an integer number of logical blocks. The drive dynamically
creates and removes segments based on the workload. The wrap-around capability of the individual segments greatly enhances the
cache’s overall performance.
Refer to the SAS Interface Manual for more detail concerning the cache bits.
The size of each segment is not reported by Mode Sense command page 08h, bytes 14
and 15. The value 0XFFFF is always reported regardless of the actual size of the segment.
Note
Sending a size specification using the Mode Select command (bytes 14 and 15) does not
set up a new segment size. If the STRICT bit in Mode page 00h (byte 2, bit 1) is set to one,
the drive responds as it does for any attempt to change an unchangeable parameter.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 14
4.5.1Caching write data
Note
Note
Write caching is a write operation by the drive that makes use of a drive buffer storage area where the data to be written to the medium is
stored while the drive performs the Write command. WCE=0 provides NVC-protected write caching over a small portion of the DRAM.
If read caching is enabled (RCD=0), then data written to the medium is retained in the cache to be made available for future read cache
hits. The same buffer space and segmentation is used as set up for read functions. The buffer segmentation scheme is set up or changed
independently, having nothing to do with the state of RCD. When a write command is issued, if RCD=0, the cache is first checked to see if
any logical blocks that are to be written are already stored in the cache from a previous read or write command. If there are, the respective
cache segments are cleared. The new data is cached for subsequent Read commands.
If the number of write data logical blocks exceed the size of the segment being written into, when the end of the segment is reached, the
data is written into the beginning of the same cache segment, overwriting the data that was written there at the beginning of the operation;
however, the drive does not overwrite data that has not yet been written to the medium.
If write caching is enabled (WCE=1), then the drive may return Good status on a write command after the data has been transferred into
the cache, but before the data has been written to the medium. If an error occurs while writing the data to the medium, and Good status
has already been returned, a deferred error will be generated.
The Synchronize Cache command may be used to force the drive to write all cached write data to the medium. Upon completion of a
Synchronize Cache command, all data received from previous write commands will have been written to the medium. Section 11.3.2
shows the mode default settings for the drive.
4.5.2Prefetch operation
Write caching in this section is the traditional SCSI write caching
(WCE=1) where writes are not protected on power loss.
Refer to the SAS Interface Manual for more detail concerning the cache bits.
If the Prefetch feature is enabled, data in contiguous logical blocks on the disk immediately beyond that which was requested by a Read
command are retrieved and stored in the buffer for immediate transfer from the buffer to the host on subsequent Read commands that
request those logical blocks (this is true even if cache operation is disabled). Though the prefetch operation uses the buffer as a cache,
finding the requested data in the buffer is a prefetch hit, not a cache operation hit.
To enable Prefetch, use Mode Select page 08h, byte 12, bit 5 (Disable Read Ahead - DRA bit). DRA bit = 0 enables prefetch.
The drive does not use the Max Prefetch field (bytes 8 and 9) or the Prefetch Ceiling field (bytes 10 and 11).
When prefetch (read look-ahead) is enabled (enabled by DRA = 0), the drive enables prefetch of contiguous blocks from the disk when it
senses that a prefetch hit will likely occur. The drive disables prefetch when it decides that a prefetch hit is not likely to occur.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 15
5.0Reliability specifications
The following reliability specifications assume correct host and drive operational interface, including all interface timings, power supply
voltages, environmental requirements and drive mounting constraints.
Seek error rate:Less than 10 errors in 108 seeks
Read Error Rates
Recovered DataLess than 10 error in 1012 bits transferred (OEM default settings)
Unrecovered DataLess than 1 sector in 1015 bits transferred
Miscorrected DataLess than 1 sector in 10
Interface error rate:Less than 1 error in 1012 bits transferred
Mean Time Between Failure (MTBF):2,000,000 hours
Annualized Failure Rate (AFR):0.44%
Preventive maintenance:None required
1.Error rate specified with automatic retries and data correction with ECC enabled and all flaws reallocated.
5.1Error rates
The error rates stated in this manual assume the following:
• The drive is operated in accordance with this manual using DC power as defined in paragraph 6.3, "DC power requirements."
•Errors caused by host system failures are excluded from error rate computations.
• Assume random data.
•Default OEM error recovery settings are applied. This includes AWRE, ARRE, full read retries, full write retries and full retry time.
1
21
bits transferred
5.1.1Recoverable Errors
Recoverable errors are those detected and corrected by the drive, and do not require user intervention.
Recoverable Data errors will use Error Correction when needed.
Recovered Data error rate is determined using read bits transferred for recoverable errors occurring during a read, and using write bits
transferred for recoverable errors occurring during a write.
5.1.2Unrecoverable Errors
An unrecoverable data error is defined as a failure of the drive to recover data from the media. These errors occur due to head/media or
write problems. Unrecoverable data errors are only detected during read operations, but not caused by the read. If an unrecoverable data
error is detected, a MEDIUM ERROR (03h) in the Sense Key will be reported. Multiple unrecoverable data errors resulting from the same
cause are treated as 1 error.
5.1.3Seek errors
A seek error is defined as a failure of the drive to position the heads to the addressed track. After detecting an initial seek error, the drive
automatically performs an error recovery process. If the error recovery process fails, a seek positioning error (Error code = 15h or 02h) will
be reported with a Hardware error (04h) in the Sense Key. Recoverable seek errors are specified at Less than 10 errors in 10
Unrecoverable seek errors (Sense Key = 04h) are classified as drive failures.
5.1.4Interface errors
An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the device port connected to the
receiver. The error may be detected as a running disparity error, illegal code, loss of word sync, or CRC error.
8
seeks.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 16
5.2Reliability and service
The reliability of Enterprise Capacity 2.5 HDD v3 disk drives can be enhanced by ensuring that the drive receives adequate cooling.
Section 6.0 provides temperature measurements and other information that may be used to enhance the service life of the drive. Section
10.2 provides recommended air-flow information.
5.2.1Annualized Failure Rate (AFR) and Mean Time Between Failure (MTBF)
The production disk drive shall achieve an annualized failure-rate of 0.44% (MTBF of 2,000,000 hours) over a 5 year service life when
used in Enterprise Storage field conditions as limited by the following:
• 8760 power-on hours per year.
•HDA temperature as reported by the drive <= 40C
• Ambient dew point temperature <= 26C
•Typical I/O workload
•The AFR (MTBF) is a population statistic not relevant to individual units.
• ANSI/ISA S71.04-2013 G2 classification levels and dust contamination to ISO 14644-1 Class 8 standards (as measured at the device).
The MTBF specification for the drive assumes the operating environment is designed to maintain nominal drive temperature and humidity.
Occasional excursions in operating conditions between the rated MTBF conditions and the maximum drive operating conditions may occur
without significant impact to the rated MTBF. However continual or sustained operation beyond the rated MTBF conditions will degrade the
drive MTBF and reduce product reliability.
Nonrecoverable read errors1 per 10
Annualized Failure Rate (AFR)0.44% (nominal power, 40°C case temperature)
Workloads exceeding the annualized rate may degrade the drive MTBF and impact product reliability.
The Average Annualized Workload Rate is in units of TB per year, or TB per 8760 power on hours.
Workload Rate = TB transferred * (8760 / recorded power on hours).
WarrantyTo determine the warranty for a specific drive, use a web browser to access the following web page:
From this page, click on the “Check to see if the drive is under Warranty” link. The following are
required to be provided: the drive serial number, model number (or part number) and country of
purchase.The system will display the warranty information for the drive.
Preventive maintenanceNone required.
5.2.2Preventive maintenance
No routine scheduled preventive maintenance is required.
5.2.3Hot plugging the drive
When a disk is powered on by switching the power or hot plugged, the drive runs a self test before attempting to communicate on its’
interfaces. When the self test completes successfully, the drive initiates a Link Reset starting with OOB. An attached device should
respond to the link reset. If the link reset attempt fails, or any time the drive looses sync, the drive initiated link is reset. The drive will initiate
link reset once per second but alternates between port A and B. Therefore each port will attempt a link reset once per 2 seconds assuming
both ports are out of sync.
15
bits read, max
If the self-test fails, the drive does not respond to link reset on the failing port.
It is the responsibility of the systems integrator to assure that no temperature, energy, voltage hazard,
Note
shorting of PCBA to ground, or ESD potential hazard is presented during the hot connect/disconnect
operation. Discharge the static electricity from the drive carrier prior to inserting it into the system.
Caution
The drive motor must come to a complete stop prior to changing the
plane of operation. This time is required to insure data integrity.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 17
5.2.4S.M.A.R.T.
S.M.A.R.T. is an acronym for Self-Monitoring Analysis and Reporting Technology. This technology is intended to recognize conditions that
indicate imminent drive failure and is designed to provide sufficient warning of a failure to allow an application to back up the data before an
actual failure occurs.
Note
Each monitored attribute has been selected to monitor a specific set of failure conditions in the operating performance of the drive and the
thresholds are optimized to minimize “false” and “failed” predictions.
Controlling S.M.A.R.T.
The operating mode of S.M.A.R.T. is controlled by the DEXCPT and PERF bits on the Informational Exceptions Control mode page (1Ch).
Use the DEXCPT bit to enable or disable the S.M.A.R.T. feature. Setting the DEXCPT bit disables all S.M.A.R.T. functions. When enabled,
S.M.A.R.T. collects on-line data as the drive performs normal read and write operations. When the PERF bit is set, the drive is considered
to be in “On-line Mode Only” and will not perform off-line functions.
Applications can measure off-line attributes and force the drive to save the data by using the Rezero Unit command. Forcing S.M.A.R.T.
resets the timer so that the next scheduled interrupt is in one hour.
Applications can interrogate the drive through the host to determine the time remaining before the next scheduled measurement and data
logging process occurs. To accomplish this, issue a Log Sense command to log page 0x3E. This allows applications to control when
S.M.A.R.T. interruptions occur. Forcing S.M.A.R.T. with the RTZ command resets the timer.
Performance impact
S.M.A.R.T. attribute data is saved to the disk so that the events that caused a predictive failure can be recreated. The drive measures and
saves parameters once every hour subject to an idle period on the drive interfaces. The process of measuring off-line attribute data and
saving data to the disk is interruptable. The maximum on-line only processing delay is summarized below
The drive’s firmware monitors specific attributes for degradation
over time but can’t predict instantaneous drive failures.
Maximum processing delay
Fully-enabled delay
DEXCPT = 0
S.M.A.R.T. delay times75 ms
Reporting control
Reporting is controlled by the MRIE bits in the Informational Exceptions Control mode page (1Ch). Subject to the reporting method. For
example, if the MRIE is set to one, the firmware will issue to the host an 01-5D00 sense code. The FRU field contains the type of predictive
failure that occurred. The error code is preserved through bus resets and power cycles.
Determining rate
S.M.A.R.T. monitors the rate at which errors occur and signals a predictive failure if the rate of degraded errors increases to an
unacceptable level. To determine rate, error events are logged and compared to the number of total operations for a given attribute. The
interval defines the number of operations over which to measure the rate. The counter that keeps track of the current number of operations
is referred to as the Interval Counter.
S.M.A.R.T. measures error rates. All errors for each monitored attribute are recorded. A counter keeps track of the number of errors for the
current interval. This counter is referred to as the Failure Counter.
Error rate is the number of errors per operation. The algorithm that S.M.A.R.T. uses to record rates of error is to set thresholds for the
number of errors and their interval. If the number of errors exceeds the threshold before the interval expires, the error rate is considered to
be unacceptable. If the number of errors does not exceed the threshold before the interval expires, the error rate is considered to be
acceptable. In either case, the interval and failure counters are reset and the process starts over.
Predictive failures
S.M.A.R.T. signals predictive failures when the drive is performing unacceptably for a period of time. The firmware keeps a running count
of the number of times the error rate for each attribute is unacceptable. To accomplish this, a counter is incremented each time the error
rate is unacceptable and decremented (not to exceed zero) whenever the error rate is acceptable. If the counter continually increments
such that it reaches the predictive threshold, a predictive failure is signaled. This counter is referred to as the Failure History Counter.
There is a separate Failure History Counter for each attribute.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 18
5.2.5Thermal monitor
Enterprise Capacity 2.5 HDD v3 drives implement a temperature warning system which:
1.Signals the host if the temperature exceeds a value which would threaten the drive.
2.Saves a S.M.A.R.T. data frame on the drive which exceeds the threatening temperature value.
A temperature sensor monitors the drive temperature and issues a warning over the interface when the temperature exceeds a set
threshold. The temperature is measured at power-up and then at ten-minute intervals after power-up.
The thermal monitor system generates a warning code of 01-0B01 when the temperature exceeds the specified limit in compliance with
the SCSI standard.
This feature is controlled by the Enable Warning (EWasc) bit, and the reporting mechanism is controlled by the Method of Reporting
Informational Exceptions field (MRIE) on the Informational Exceptions Control (IEC) mode page (1Ch).
Table 1Temperature Log Page (0Dh)
Parameter CodeDescription
0000hPrimary TemperatureNever
0001hReference TemperatureNever
[a]. Do not reset the log parameter.
[b]. Do not make any requested changes in any field in any log parameter in any log page.
Resettable or
Changeable
[a] [b]
[a] [b]
Support
Required
Mandatory
Optional
5.2.6Drive Self Test (DST)
Drive Self Test (DST) is a technology designed to recognize drive fault conditions that qualify the drive as a failed unit. DST validates the
functionality of the drive at a system level.
There are two test coverage options implemented in DST:
1.Extended test
2.Short test
The most thorough option is the extended test that performs various tests on the drive and scans every logical block address (LBA) of the
drive. The short test is time-restricted and limited in length—it does not scan the entire media surface, but does some fundamental tests
and scans portions of the media.
If DST encounters an error during either of these tests, it reports a fault condition. If the drive fails the test, remove it from service and
return it to Seagate for service.
5.2.6.1DST failure definition
The drive will present a “diagnostic failed” condition through the self-tests results value of the diagnostic log page if a functional failure is
encountered during DST. The channel and servo parameters are not modified to test the drive more stringently, and the number of retries
are not reduced. All retries and recovery processes are enabled during the test. If data is recoverable, no failure condition will be reported
regardless of the number of retries required to recover the data.
The following conditions are considered DST failure conditions:
•Seek error after retries are exhausted
•Track-follow error after retries are exhausted
•Read error after retries are exhausted
•Write error after retries are exhausted
Recovered errors will not be reported as diagnostic failures.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 19
5.2.6.2Implementation
This section provides all of the information necessary to implement the DST function on this drive.
5.2.6.2.1State of the drive prior to testing
The drive must be in a ready state before issuing the Send Diagnostic command. There are multiple reasons why a drive may not be ready,
some of which are valid conditions, and not errors. For example, a drive may be in process of doing a format, or another DST. It is the
responsibility of the host application to determine the “not ready” cause.
While not technically part of DST, a Not Ready condition also qualifies the drive to be returned to Seagate as a failed drive.
A Drive Not Ready condition is reported by the drive under the following conditions:
•Motor will not spin
•Motor will not lock to speed
•Servo will not lock on track
•Drive cannot read configuration tables from the disk
In these conditions, the drive responds to a Test Unit Ready command with an 02/04/00 or 02/04/03 code.
5.2.6.2.2Invoking DST
To invoke DST, submit the Send Diagnostic command with the appropriate Function Code (001b for the short test or 010b for the extended
test) in bytes 1, bits 5, 6, and 7.
5.2.6.2.3Short and extended tests
DST has two testing options:
1.short
2.extended
These testing options are described in the following two subsections.
Each test consists of three segments: an electrical test segment, a servo test segment, and a read/verify scan segment.
Short test (Function Code: 001b)
The purpose of the short test is to provide a time-limited test that tests as much of the drive as possible within 120 seconds. The short test
does not scan the entire media surface, but does some fundamental tests and scans portions of the media. A complete read/verify scan is
not performed and only factual failures will report a fault condition. This option provides a quick confidence test of the drive.
Extended test (Function Code: 010b)
The objective of the extended test option is to empirically test critical drive components. For example, the seek tests and on-track
operations test the positioning mechanism. The read operation tests the read head element and the media surface. The write element is
tested through read/write/read operations. The integrity of the media is checked through a read/verify scan of the media. Motor
functionality is tested by default as a part of these tests.
The anticipated length of the Extended test is reported through the Control Mode page.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 20
5.2.6.2.4Log page entries
When the drive begins DST, it creates a new entry in the Self-test Results Log page. The new entry is created by inserting a new self-test
parameter block at the beginning of the self-test results log parameter section of the log page. Existing data will be moved to make room
for the new parameter block. The drive reports 20 parameter blocks in the log page. If there are more than 20 parameter blocks, the least
recent parameter block will be deleted. The new parameter block will be initialized as follows:
1. The Function Code field is set to the same value as sent in the DST command
2. The Self-Test Results Value field is set to Fh
3. The drive will store the log page to non-volatile memory
After a self-test is complete or has been aborted, the drive updates the Self-Test Results Value field in its Self-Test Results Log page in
non-volatile memory. The host may use Log Sense to read the results from up to the last 20 self-tests performed by the drive. The self-test
results value is a 4-bit field that reports the results of the test. If the field is set to zero, the drive passed with no errors detected by the DST.
If the field is not set to zero, the test failed for the reason reported in the field.
The drive will report the failure condition and LBA (if applicable) in the Self-test Results Log parameter. The Sense key, ASC, ASCQ, and
FRU are used to report the failure condition.
5.2.6.2.5Abort
There are multiple ways to abort a diagnostic. Two examples are: using a SCSI Bus Reset or a Bus Device message to abort the
diagnostic
To abort a DST executing in background mode, use the abort code in the DST Function Code field. This will cause a 01 (self-test aborted
by the application client) code to appear in the self-test results values log. All other abort mechanisms will be reported as a 02 (self-test
routine was interrupted by a reset condition).
5.2.7Product warranty
See “Seagate® Technology Support Services” on page 6. for warranty contact information.
Shipping
When transporting or shipping a drive, use only a Seagate-approved container. Keep the original box. Seagate approved containers are
easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.
Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in transit. Contact an authorized
Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer
equipment.
Product repair and return information
Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party
repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.
Storage
The maximum recommended storage period for the drive in a non-operational environment is 90 days. Drives should be stored in the
original unopened Seagate shipping packaging when ever possible. Once the drive is removed from the Seagate original packaging the
recommended maximum period between drive operation cycles is 30 days. During any storage period the drive non-operational
temperature, humidity, wet bulb, atmospheric conditions, shock, vibration, magnetic and electrical field specifications should be followed.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 21
6.0Physical/electrical specifications
This section provides information relating to the physical and electrical characteristics of the drive.
6.1PowerChoice
Drives using the load/unload architecture provide programmable power management to tailor systems for performance and greater energy
efficiency.
The table below lists the supported PowerChoice modes. The further down in the table, the more power savings can be realized. For
example, Idle_B mode results in greater power savings than Idle_A mode. Standby modes results in the greatest power savings.
PowerChoice modes
TM
power management
ModeDescription
Idle_AReduced electronics
Idle_BHeads unloaded. Disks spinning at full RPM
Idle_CHeads unloaded. Disks spinning at reduced RPM
Standby_YHeads unloaded. Disks spinning at reduced RPM
Standby_ZHeads unloaded. Motor stopped (disks not spinning)
TM
PowerChoice
• Power Condition mode page method—Enable and initialize the idle condition timers and/or the standby condition timers. The timer values are based on the values set in the Power Condition mode page.
•START STOP UNIT command method—Use the START STOP UNIT command (OPERATION CODE 1Bh). This allows the host to
directly transition the drive to any supported PowerChoice mode.
can be invoked using one of these two methods:
If both the Power Condition mode page and START STOP UNIT command methods are used, the START STOP UNIT command request
takes precedence over the Power Condition mode page power control and may disable the idle condition and standby condition timers.
The REQUEST SENSE command reports the current PowerChoice state if active and also the method by which the drive entered the
• Accumulated transitions to Active, Idle_A, Idle_B, Idle_C, Standby_Y, Standby_Z
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 22
6.2AC power requirements
None.
6.3DC power requirements
The voltage and current requirements for a single drive are shown below. Values indicated apply at the drive connector.
The standard drive models and the SED drive models have identical hardware, however the security and encryption portion of the drive
controller ASIC is enabled and functional in the SED models. This represents a small additional drain on the 5V supply of about 10mA and
a commensurate increase of about 50mW in power consumption. There is no additional drain on the 12V supply.
Operation at 6 Gb mode reduces the +5V supply load by 15mA with a commensurate power reduction of 75mW.
Note
There is no measurable impact to the 12V supply load when running at lower interface speeds.
Table 2 2TB standard drive DC power requirements
12.0Gb mode
Notes
Voltage+5V+12V
Regulation
Avg idle current DC
[5]
[1] [7]
(Amps)(Amps)(Watts)
±5%±5%
[2]
[2]
Total
0.370.143.53
Advanced Idle Current
Idle_A0.370.143.53
Idle_B0.300.092.58
Idle_C0.300.062.22
Standby0.280.011.52
Maximum starting current
(peak DC) DC
(peak AC) AC
Delayed motor start (max) DC
[3]
[3]
[1] [4]
0.600.76
0.740.97
0.310.031.91
Operating current (random read):
Typical DC
Maximum DC
[1] [6]
[1]
0.460.326.14
0.520.346.68
Maximum (peak) DC1.380.91
Operating current (random write)
Typical DC
Maximum DC
[1]
[1]
0.450.295.73
0.500.336.46
Maximum (peak) DC0.780.89
Operating current (sequential read)
Typical DC
Maximum DC
[1]
[1]
0.650.185.41
0.710.195.83
Maximum (peak) DC0.980.31
Operating current (sequential write)
Typical DC
Maximum DC
[1]
[1]
0.600.205.40
0.650.225.89
Maximum (peak) DC0.870.35
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 23
Table 3 1TB standard drive DC power requirements
12.0Gb mode
Notes
(Amps)(Amps)(Watts)
Voltage+5V+12V
Regulation
Avg idle current DC
[5]
[1] [7]
±5%±5%
0.370.123.29
Advanced Idle Current
Idle_A0.370.123.29
Idle_B0.300.092.58
Idle_C0.300.062.22
Standby0.280.011.52
Maximum starting current
(peak DC) DC
(peak AC) AC
Delayed motor start (max) DC
[3]
[3]
[1] [4]
0.600.69
0.740.96
0.310.031.91
Operating current (random read):
Typical DC
Maximum DC
[1] [6]
[1]
0.460.305.90
0.520.326.44
Maximum (peak) DC1.380.86
Operating current (random write)
Typical DC
Maximum DC
[1]
[1]
0.450.275.49
0.500.346.58
Maximum (peak) DC0.780.87
Operating current (sequential read)
Typical DC
Maximum DC
[1]
[1]
0.650.155.05
0.710.175.59
Maximum (peak) DC0.980.29
Operating current (sequential write)
Typical DC
Maximum DC
[1]
[1]
0.600.175.04
0.650.195.53
Maximum (peak) DC0.870.34
[2]
[2]
Total
[1]Measured with average reading DC ammeter. Instantaneous +12V current peaks will exceed these values. Power supply at nominal
voltage. N (number of drives tested) = 6, 35 Degrees C ambient.
[2]For +12 V, a -7.5%/+10% tolerance is allowed during initial spindle start but must return to ±5% before reaching 7,134 RPM. The ±5%
must be maintained after the drive signifies that its power-up sequence has been completed and that the drive is able to accept selec
tion by the host initiator.
[3]See +12V current profile in Figure 1 (for 2TB models).
[4]This condition occurs after OOB and Speed Negotiation completes but before the drive has received the Notify Spinup primitive.
[5]See paragraph 6.3.1, "Conducted noise immunity." Specified voltage tolerance includes, noise, and transient response.
[6]Operating condition is defined as random 8 block reads.
[7]During idle, the drive heads are relocated every 30 seconds to a random location within the band from three-quarters to maximum
track.
General DC power requirement notes.
1.Minimum current loading for each supply voltage is not less than 1.7% of the maximum operating current shown.
2. The +5V and +12V supplies should employ separate ground returns.
3.Where power is provided to multiple drives from a common supply, careful consideration for individual drive power requirements
should be noted. Where multiple units are powered on simultaneously, the peak starting current must be available to each device.
4.Parameters, other than spindle start, are measured after a 10-minute warm up.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 24
-
6.3.1Conducted noise immunity
Noise is specified as a periodic and random distribution of frequencies covering a defined frequency range. Maximum allowed noise values
given below are peak-to-peak measurements and apply at the drive power connector.
+5v=250 mV pp from 100 Hz to 20 MHz.
+12v=450 mV pp from 100 Hz to 100 KHz.
250 mV pp from 100 KHz to 20 MHz.
150 mV pp from 20 MHz to 80 MHz.
6.3.2Power sequencing
The drive does not require power sequencing. The drive protects against inadvertent writing during power-up and down.
6.3.3Current profiles
The +12V and +5V current profiles for the Enterprise Capacity 2.5 HDD drives are shown below.
Figure 1. Current profiles for 2TB models
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 25
Figure 2. Current profiles for 1TB models
Note: All times and currents are typical. See Section 6.3 for maximum current requirements.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 26
6.4Power dissipation
2TB models in 12Gb operation
Typical power dissipation under idle conditions in 12Gb operation is 5.478 watts 18.69 BTUs per hour).
To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 4). Locate the typical I/O rate for a
drive in the system on the horizontal axis and read the corresponding +5 volt current, +12 volt current, and total watts on the vertical axis. To
calculate BTUs per hour, multiply watts by 3.4123.
Figure 3. 2TB (at 12Gb) DC current and power vs. input/output operations per second
1TB models in 12Gb operation
Typical power dissipation under idle conditions in 12Gb operation is 5.240 watts 17.88 BTUs per hour).
To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 4). Locate the typical I/O rate for a
drive in the system on the horizontal axis and read the corresponding +5 volt current, +12 volt current, and total watts on the vertical axis. To
calculate BTUs per hour, multiply watts by 3.4123.
Figure 4. 1TB (at 12Gb) DC current and power vs. input/output operations per second
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 27
6.5Environmental limits
Temperature and humidity values experienced by the drive must be such that condensation does not occur on any drive part. Altitude and
atmospheric pressure specifications are referenced to a standard day at 58.7°F (14.8°C).
Note
6.5.1Temperature
a. Operating
41°F to 131°F (5°C to 55°C) drive temperature range with a maximum temperature gradient of 36°F (20°C) per hour.
The maximum allowable drive temperature is 140°F (60°C).
Note
Air flow may be required to achieve consistent nominal drive temperature values (see Section 9.2). To confirm that the required cooling
is provided for the electronics and HDA, place the drive in its final mechanical configuration, and perform random write/read operations.
After the temperatures stabilize, read drive temperature from Temperature Log Page (0Dh).
b. Non-operating
–40° to 158°F (–40° to 70°C) package ambient with a maximum gradient of 36°F (20°C) per hour. This specification assumes that the
drive is packaged in the shipping container designed by Seagate for use with drive.
6.5.2Humidity
The values below assume that no condensation on the drive occurs. Maximum wet bulb temperature is 84.2°F (29°C).
a. Operating
5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour.
b. Non-operating
5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour.
6.5.3Effective altitude (sea level)
a. Operating
–1000 to +10,000 feet (–304.8 to +3048 meters)
b. Non-operating
–1000 to +40,000 feet (–304.8 to +12,192 meters)
To maintain optimal performance drives should be run at nominal drive temperature and humidity.
Operating drive temperature references temperature reported by the drive on Log Page 0Dh
6.5.4Shock and vibration
Shock and vibration limits specified in this document are measured directly on the drive chassis. If the drive is installed in an enclosure to
which the stated shock and/or vibration criteria is applied, resonances may occur internally to the enclosure resulting in drive movement in
excess of the stated limits. If this situation is apparent, it may be necessary to modify the enclosure to minimize drive movement.
The limits of shock and vibration defined within this document are specified with the drive mounted by any of the four methods shown in
Figure 5, and in accordance with the restrictions of Section 10.3.
6.5.4.1Shock
a. Operating
The drive, as installed for normal operation, shall operate error free while subjected to intermittent shock not exceeding:
• 40 Gs at a maximum duration of 11ms (half sinewave)
• 25 Gs at a maximum duration of 2ms (half sinewave)
Shock may be applied in the X, Y, or Z axis. Shock is not to be repeated more than once every 2 seconds.
b. Non-operating
The limits of non-operating shock shall apply to all conditions of handling and transportation. This includes both isolated drives and
integrated drives.
The drive subjected to nonrepetitive shock not exceeding the three values below, shall not exhibit device damage or performance degradation.
• 80 Gs at a maximum duration of 11ms (half sinewave)
• 400 Gs at a maximum duration of 2ms (half sinewave)
• 300 Gs at a maximum duration of 0.5ms (half sinewave)
Shock may be applied in the X, Y, or Z axis.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 28
c. Packaged
Seagate finished drive bulk packs are designed and tested to meet or exceed applicable ISTA and ASTM standards. Volume finished
drives will be shipped from Seagate factories on pallets to minimize freight costs and ease material handling. Seagate finished drive
bulk packs may be shipped individually
quantities and proper drive placement.
. For less than full shipments, instructions are printed on the bulk pack carton for minimum drive
Figure 5. Recommended mounting
.
Note
Image is for reference only, may not represent actual drive.
6.5.4.2Vibration
a. Operating
The drive as installed for normal operation, shall comply with the complete specified performance while subjected to continuous vibration not exceeding
5 - 500 Hz @ 0.5 G (zero to peak)
Vibration may be applied in the X, Y, or Z axis.
10 - 500 Hz (translational random flat profile)0.5 GRMS
b. Non-operating
The limits of non-operating vibration shall apply to all conditions of handling and transportation. This includes both isolated drives and
integrated drives.
The drive shall not incur physical damage or degraded performance as a result of continuous vibration not exceeding
5 - 500 Hz @ 3.0 G (zero to peak)
Vibration may be applied in the X, Y, or Z axis.
10 - 500 Hz (translational random flat profile)2.4 GRMS
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 29
6.5.5Air cleanliness
The drive is designed to operate in a typical office environment with minimal environmental control.
6.5.6Corrosive environment
Seagate electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to light industrial environments
containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM B845. However, this accelerated testing cannot duplicate
every potential application environment.
Users should use caution exposing any electronic components to uncontrolled chemical pollutants and corrosive chemicals as electronic
drive component reliability can be affected by the installation environment. The silver, copper, nickel and gold films used in Seagate
products are especially sensitive to the presence of sulfide, chloride, and nitrate contaminants. Sulfur is found to be the most damaging.
Materials used in cabinet fabrication, such as vulcanized rubber, that can outgas corrosive compounds should be minimized or eliminated.
The useful life of any electronic equipment may be extended by replacing materials near circuitry with sulfide-free alternatives.
Seagate recommends that data centers be kept clean by monitoring and controlling the dust and gaseous contamination. Gaseous
contamination should be within ANSI/ISA S71.04-2013 G2 classification levels (as measured on copper and silver coupons), and dust
contamination to ISO 14644-1 Class 8 standards, and MTBF rated conditions as defined in the Annualized Failure Rate (AFR) and Mean
Time Between Failure (MTBF) section.
6.5.7Acoustics
Sound power during idle mode shall be 2.8 bels typical when measured to ISO 7779 specification.
Sound power during operating mode shall be 3.2 bels typical when measured to ISO 7779 specification.
There will not be any discrete tones more than 9 dB above the masking noise on typical drives when measured according to Seagate
specification 30553-001. There will not be any tones more than 24 dB above the masking noise on any drive.
6.5.8Electromagnetic susceptibility
See Section 2.1.1.1.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 30
6.6Mechanical specifications
Refer to Figure 6 for detailed mounting configuration dimensions. See Section 10.3, “Drive mounting.”
Weight:
2TB models198 g0.437 lb
1TB models190 g0.419 lb
.
Note
These dimensions conform to the Small Form Factor Standard documented
in SFF-8201 and SFF-8223, found at
www.sffcommittee.org.
Figure 6. Mounting configuration dimensions
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 31
7.0About FIPS
The Federal Information Processing Standard (FIPS) Publication 140-2 is a U.S. Government Computer Security Standard used to
accredit cryptographic modules. It is titled 'Security Requirements for Cryptographic Modules (FIPS PUB 140-2)' and is issued by the
National Institute of Standards and Technology (NIST).
Purpose
This standard specifies the security requirements that will be satisfied by a cryptographic module utilized within a security system
protecting sensitive but unclassified information. The standard provides four increasing, qualitative levels of security: Level 1, Level 2,
Level 3 and Level 4. These levels are intended to cover the wide range of potential applications and environments in which cryptographic
modules may be employed.
Validation Program
Products that claim conformance to this standard are validated by the Cryptographic Module Validation Program (CMVP) which is a joint
ef
fort between National Institute of Standards and Technology (NIST) and the Communications Security Establishment (CSE) of the
Government of Canada. Products validated as conforming to FIPS 140-2 are accepted by the Federal agencies of both countries for the
protection of sensitive information (United States) or Designated Information (Canada).
In the CMVP, vendors of cryptographic modules use independent, accredited testing laboratories to have their modules tested. National
Voluntary Laboratory Accreditation Program (NVLAP) accredited laboratories perform cryptographic module compliance/conformance
testing.
Seagate Enterprise SED
The SEDs referenced in this Product Manual have been validated by CMVP and have been thoroughly tested by a NVLAP accredited lab
to satisfy FIPS 140-2 Level 2 requirements. In order to operate in FIPS Approved Mode of Operation, these SEDs require security
initialization. For more information, refer to 'Security Rules' section in the 'Security Policy' document uploaded on the NIST website. To
reference the product certification visit -
Security Level 2
Security Level 2 enhances the physical security mechanisms of a Security Level 1 cryptographic module by adding the requirement for
tamper-evidence, which includes the use of tamper-evident coatings or seals on removable covers of the module.
ings or seals are placed on a cryptographic module so that the coating or seal must be broken to attain physical access to the critical
security parameters (CSP) within the module.
tect against unauthorized physical access. In addition Security Level 2 requires, at a minimum, role-based authentication in which a
cryptographic module authenticates the authorization of an operator to assume a specific role and perform a corresponding set of services.
http://csrc.nist.gov/groups/STM/cmvp/documents/140-1/1401vend.htm, and search for “Seagate”.
Tamper-evident coat-
Tamper-evident seals (example shown in Figure 7, page 32) are placed on covers to pro-
Figure 7. Example of FIPS tamper evidence labels.
.
Note
Image is for reference only, may not represent actual drive.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 32
8.0About self-encrypting drives
Self-encrypting drives (SEDs) offer encryption and security services for the protection of stored data, commonly known as “protection of
data at rest.” These drives are compliant with the Trusted Computing Group (TCG) Enterprise Storage Specifications as detailed in Section
2.2.
The Trusted Computing Group (TCG) is an organization sponsored and operated by companies in the computer, storage and digital
communications industry. Seagate’s SED models comply with the standards published by the TCG.
To use the security features in the drive, the host must be capable of constructing and issuing the following two SCSI commands:
• Security Protocol Out
• Security Protocol In
These commands are used to convey the TCG protocol to and from the drive in their command payloads.
8.1Data encryption
Encrypting drives use one inline encryption engine for each port, employing AES 256-bit data encryption keys with AES-XTS mode to
encrypt all data prior to being written on the media and to decrypt all data as it is read from the media. The encryption engines are always
in operation and cannot be disabled.
The 32-byte Data Encryption Key (DEK) is a random number which is generated by the drive, never leaves the drive, and is inaccessible to
the host system. The DEK is itself encrypted when it is stored on the media and when it is in volatile temporary storage (DRAM) external to
the encryption engine. A unique data encryption key is used for each of the drive's possible16 data bands (see Section 8.5).
8.2Controlled access
The drive has two security providers (SPs) called the "Admin SP" and the "Locking SP." These act as gatekeepers to the drive security
services. Security-related commands will not be accepted unless they also supply the correct credentials to prove the requester is
authorized to perform the command.
8.2.1Admin SP
The Admin SP allows the drive's owner to enable or disable firmware download operations (see Section 8.4). Access to the Admin SP is
available using the SID (Secure ID) password or the MSID (Manufacturers Secure ID) password.
8.2.2Locking SP
The Locking SP controls read/write access to the media and the cryptographic erase feature. Access to the Locking SP is available using
the BandMasterX or EraseMaster passwords. Since the drive owner can define up to 16 data bands on the drive, each data band has its
own password called BandMasterX where X is the number of the data band (0 through 15).
8.2.3Default password
When the drive is shipped from the factory, all passwords are set to the value of MSID. This 32-byte random value can only be read by the
host electronically over the interface. After receipt of the drive, it is the responsibility of the owner to use the default MSID password as the
authority to change all other passwords to unique owner-specified values.
8.3Random number generator (RNG)
The drive has a 32-byte hardware RNG that it is uses to derive encryption keys or, if requested to do so, to provide random numbers to the
host for system use, including using these numbers as Authentication Keys (passwords) for the drive’s Admin and Locking SPs.
8.4Drive locking
In addition to changing the passwords, as described in Section 8.2.3, the owner should also set the data access controls for the individual
bands.
The variable "LockOnReset" should be set to "PowerCycle" to ensure that the data bands will be locked if power is lost. In addition
"ReadLockEnabled" and "WriteLockEnabled" must be set to true in the locking table in order for the bands "LockOnReset" setting of
"PowerCycle" to actually lock access to the band when a "PowerCycle" event occurs. This scenario occurs if the drive is removed from its
cabinet. The drive will not honor any data read or write requests until the bands have been unlocked. This prevents the user data from
being accessed without the appropriate credentials when the drive has been removed from its cabinet and installed in another system.
When the drive is shipped from the factory, the firmware download port is unlocked.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 33
8.5Data bands
When shipped from the factory, the drive is configured with a single data band called Band 0 (also known as the Global Data Band) which
comprises LBA 0 through LBA max. The host may allocate Band1 by specifying a start LBA and an LBA range. The real estate for this
band is taken from the Global Band. An additional 14 Data Bands may be defined in a similar way (Band2 through Band15) but before
these bands can be allocated LBA space, they must first be individually enabled using the EraseMaster password.
Data bands cannot overlap but they can be sequential with one band ending at LBA (x) and the next beginning at LBA (x+1).
Each data band has its own drive-generated encryption key and its own user-supplied password. The host may change the Encryption Key
(see Section 8.6) or the password when required. The bands should be aligned to 4096N LBA boundaries.
8.6Cryptographic erase
A significant feature of SEDs is the ability to perform a cryptographic erase. This involves the host telling the drive to change the data
encryption key for a particular band. Once changed, the data is no longer recoverable since it was written with one key and will be read
using a different key. Since the drive overwrites the old key with the new one, and keeps no history of key changes, the user data can
never be recovered. This is tantamount to an instantaneous data erase and is very useful if the drive is to be scrapped or redispositioned.
8.7Authenticated firmware download
In addition to providing a locking mechanism to prevent unwanted firmware download attempts, the drive also only accepts download files
which have been cryptographically signed by the appropriate Seagate Design Center.
Three conditions must be met before the drive will allow the download operation:
1. The download must be an SED file. A standard (base) drive (non-SED) file will be rejected.
2. The download file must be signed and authenticated.
3. As with a non-SED drive, the download file must pass the acceptance criteria for the drive. For example it must be applicable to the
correct drive model, and have compatible revision and customer status.
8.8Power requirements
The standard drive models and the SED drive models have identical hardware, however the security and encryption portion of the drive
controller ASIC is enabled and functional in the SED models. This represents a small additional drain on the 5V supply of about 30mA and
a commensurate increase of about 150mW in power consumption. There is no additional drain on the 12V supply. See the tables in
Section 6.3 for power requirements on the standard (non-SED) drive models.
8.9Supported commands
The SED models support the following two commands in addition to the commands supported by the standard (non-SED) models as listed
in Section 8.9, "Supported commands":
• Security Protocol Out (B5h)
•Security Protocol In (A2h)
8.10Sanitize - CRYPTOGRAPHIC ERASE
This command cryptographically erases all user data on the drive by destroying the current data encryption key and replacing it with a new
data encryption key randomly generated by the drive. Sanitize CRYPTOGRAPHIC ERASE is a SCSI CDB Op code 48h and selecting the
service action code 3 (CRYPTOGRAPHIC ERASE)
8.11RevertSP
The SED models will support the RevertSP feature which erases all data in all bands on the device and returns the contents of all SPs
(Security Providers) on the device to their original factory state. In order to execute the RevertSP method the unique PSID (Physical
Secure ID) printed on the drive label must be provided. PSID is not electronically accessible and can only be manually read from the drive
label or scanned in via the 2D barcode.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 34
9.0Defect and error management
Seagate continues to use innovative technologies to manage defects and errors. These technologies are designed to increase data
integrity, perform drive self-maintenance, and validate proper drive operation.
SCSI defect and error management involves drive internal defect/error management and SAS system error considerations (errors in
communications between the initiator and the drive). In addition, Seagate provides the following technologies used to increase data
integrity and drive reliability:
• Background Media Scan (see Section 9.4)
•Deferred Auto-Reallocation (see Section 9.5)
•Idle Read After Write (see Section 9.6)
The read error rates and specified storage capacities are not dependent on host (initiator) defect management routines.
9.1Drive internal defects/errors
During the initial drive format operation at the factory, media defects are identified, tagged as being unusable, and their locations recorded
on the drive primary defects list (referred to as the “P’ list and also as the ETF defect list). At factory format time, these known defects are
also reallocated, that is, reassigned to a new place on the medium and the location listed in the defects reallocation table. The “P” list is not
altered after factory formatting. Locations of defects found and reallocated during error recovery procedures after drive shipment are listed
in the “G” list (defects growth list). The “P” and “G” lists may be referenced by the initiator using the Read Defect Data command.
Details of the SCSI commands supported by the drive are described in the SAS Interface Manual. Also, more information on the drive Error
Recovery philosophy is presented in the SAS Interface Manual.
9.2Drive error recovery procedures
When an error occurs during drive operation, the drive, if programmed to do so, performs error recovery procedures to attempt to recover
the data. The error recovery procedures used depend on the options previously set in the Error Recovery Parameters mode page. Error
recovery and defect management may involve using several SCSI commands described in the SCSI Interface Product Manual, 75789509.
The drive implements selectable error recovery time limits required in video applications.
The error recovery scheme supported by the drive provides a way to control the total error recovery time for the entire command in addition
to controlling the recovery level for a single LBA. The total amount of time spent in error recovery for a command can be limited using the
Recovery Time Limit bytes in the Error Recovery mode page. The total amount of time spent in error recovery for a single LBA can be
limited using the Read Retry Count or Write Retry Count bytes in the Error Recovery mode page.
The drive firmware error recovery algorithms consist of 20 levels for read recoveries and six levels for write. Each level may consist of
multiple steps, where a step is defined as a recovery function involving a single re-read or re-write attempt. The maximum level used by the
drive in LBA recovery is determined by the read and write retry counts.
Table 4 equates the read and write retry count with the maximum possible recovery time for read and write recovery of individual LBAs.
The times given do not include time taken to perform reallocations. Reallocations are performed when the ARRE (Auto Read Reallocation)
bit or AWRE (Auto Write Reallocation) bit is one, the RC (Read Continuous) bit is zero, and the recovery time limit for the command has
not yet been met. Time needed to perform reallocation is not counted against the recovery time limit.
When the RC bit is one, reallocations are disabled even if the ARRE or AWRE bits are one. The drive will still perform data recovery
actions within the limits defined by the Read Retry Count, Write Retry Count, and Recovery Time Limit parameters. However, the drive
does not report any unrecovered errors.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 35
Table 4 Read and write retry count maximum recovery times
Read retry count*
1130150
5570278
101140395
1517204186
20 (default)25205 (default)295
* For read retry count, every tick ~ 5% of total error recovery. Valid range setting is 1-20.
e.g. 1 ~ 5%
5 ~ 25%
20 ~ 100%
Setting these retry counts to a value below the default setting could result in degradation of the unrecovered error rate. For example,
suppose the read/write recovery page has the RC bit = 0 and if the read retry count is set to 5, this means ~ 25% of error recovery will be
executed which consumes 621.62 ms (please refer to the table above). If the limit is reached and a LBA has not yet been recovered (i.e.
requires retries beyond 621.62 ms), the command will end with Check Condition status report and unrecoverable read error will be
reported.
Maximum recovery time per LBA
(cumulative, ms)
Write retry count
025
Maximum recovery time per LBA
(cumulative, ms)
9.3SAS system errors
Information on the reporting of operational errors or faults across the interface is given in the SAS Interface Manual. The SSP Response
returns information to the host about numerous kinds of errors or faults. The Receive Diagnostic Results reports the results of diagnostic
operations performed by the drive.
Status returned by the drive to the initiator is described in the SAS Interface Manual. Status reporting plays a role in systems error
management and its use in that respect is described in sections where the various commands are discussed.
9.4Background Media Scan
Background Media Scan (BMS) is a self-initiated media scan. BMS is defined in the T10 document SPC-4 available from the T10
committee. BMS performs sequential reads across the entire pack of the media while the drive is idle. In RAID arrays, BMS allows hot
spare drives to be scanned for defects prior to being put into service by the host system. On regular duty drives, if the host system makes
use of the BMS Log Page, it can avoid placing data in suspect locations on the media. Unreadable and recovered error sites will be logged
or reallocated per ARRE/AWRE settings.
With BMS, the host system can consume less power and system overhead by only checking BMS status and results rather than tying up
the bus and consuming power in the process of host-initiated media scanning activity.
Since the background scan functions are only done during idle periods, BMS causes a negligible impact to system performance. The first
BMS scan for a newly manufactured drive is performed as quickly as possible to verify the media and protect data by setting the “Start time
after idle” to 5ms, all subsequent scans begin after 500ms of idle time. Other features that normally use idle time to function will function
normally because BMS functions for limited time bursts then suspends activity to allow other background functions to operate.
BMS interrupts immediately to service host commands from the interface bus while performing reads. BMS will complete any BMS-initiated
error recovery prior to returning to service host-initiated commands. Overhead associated with a return to host-servicing activity from BMS
only impacts the first command that interrupted BMS, this results in a typical delay of about 1ms.
9.5Deferred Auto-Reallocation
Deferred Auto-Reallocation (DAR) simplifies reallocation algorithms at the system level by allowing the drive to reallocate unreadable
locations on a subsequent write command. Sites are marked for DAR during read operations performed by the drive. When a write
command is received for an LBA marked for DAR, the auto-reallocation process is invoked and attempts to rewrite the data to the original
location. If a verification of this rewrite fails, the sector is re-mapped to a spare location.
This is in contrast to the system having to use the Reassign Command to reassign a location that was unreadable and then generate a
write command to rewrite the data. DAR is most effective when AWRE and ARRE are enabled—this is the default setting from the Seagate
factory. With AWRE and ARRE disabled DAR is unable to reallocate the failing location and will report an error sense code indicating that
a write command is being attempted to a previously failing location.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 36
9.6Idle Read After Write
Idle Read After Write (IRAW) utilizes idle time to verify the integrity of recently written data. During idle periods, no active system requests,
the drive reads recently written data from the media and compares it to valid write command data resident in the drives data buffer. Any
sectors that fail the comparison result in the invocation of a rewrite and auto-reallocation process. The process attempts to rewrite the data
to the original location. If a verification of this rewrite fails, the sector is re-mapped to a spare location.
9.7Protection Information (PI)
Protection Information is intended as a standardized approach to system level LRC traditionally provided by systems using 520 byte
formatted LBAs. Drives formatted with PI information provide the same, common LBA count (i.e. same capacity point) as non-PI formatted
drives. Sequential performance of a PI drive will be reduced by approximately 1.56% due to the extra overhead of PI being transferred
from the media that is not calculated as part of the data transferred to the host. To determine the full transfer rate of a PI drive, transfers
should be calculated by adding the 8 extra bytes of PI to the transferred LBA length, i.e. 512 + 8 = 520. PI formatted drives are physically
formatted to 520 byte sectors that store 512 bytes of customer data with 8 bytes of Protection Information appended to it. The advantage
of PI is that the Protection Information bits can be managed at the HBA and HBA driver level. Allowing a system that typically does not
support 520 LBA formats to integrate this level of protection.
Protection Information is valid with any supported LBA size. 512 LBA size is used here as common example.
9.7.1Levels of PI
There are 4 types of Protection Information.
Type 0 - Describes a drive that is not formatted with PI information bytes. This allows for legacy support in non-PI systems.
T ype 1 - Provides support of PI protection using 10 and 16 byte commands. The RDPROTECT and WRTPROTECT bits allow for checking
control through the CDB. Eight bytes of Protection Information are transmitted at LBA boundaries across the interface if RDPROTECT and
WRTPROTECT bits are nonzero values. Type 1 does not allow the use of 32 byte commands.
Ty p e 2 - Provides checking control and additional expected fields within the 32 byte CDBs. Eight bytes of Protection Information are
transmitted at LBA boundaries across the interface if RDPROTECT and WRTPROTECT bits are nonzero values. Type 2 does allow the
use of 10 and 16 byte commands with zero values in the RDPROTECT and WRTPROTECT fields. The drive will generate 8 bytes
(e.g.0xFFFF) 8 bytes of Protection Information to be stored on the media, but the 8 bytes will not be transferred to the host during a read
command.
Type 3 - Seagate products do not support Type 3.
9.7.2Setting and determining the current Type Level
A drive is initialized to a type of PI by using the format command on a PI capable drive. Once a drive is formatted to a PI Type, it may be
queried by a Read Capacity (16) command to report the PI type which it is currently formatted to. PI Types cannot coexist on a single drive.
A drive can only be formatted to a single PI Type. It can be changed at anytime to a new Type but requires a low level format which
destroys all existing data on the drive. No other vehicle for changing the PI type is provided by the T10 SBC3 specification.
Type 1 PI format CDB command: 04 90 00 00 00 00, Write Buffer: 00 A0 00 00
Type 2 PI format CDB command: 04 D0 00 00 00 00, Write Buffer: 00 A0 00 00
9.7.3Identifying a Protection Information drive
The Standard Inquiry provides a bit to indicate if PI is support by the drive. Vital Product Descriptor (VPD) page 0x86 provides bits to
indicate the PI Types supported and which PI fields the drive supports checking.
.
Note
For further details with respect to PI, please refer to SCSI
Block Commands - 3 (SBC-3) Draft Standard documentation.
9.8Seagate RAID Rebuild ™
Seagate RAID Rebuild is an industry standard feature to enable faster recovery from a failed drive in a RAID configuration. It improves
RAID rebuild performance by extracting easily readable data from a failing drive. It quickly identifies blocks that would take longer to
recover from the failed drive than to rebuild from the remaining drives in the RAID group.
This feature allows host control of error recovery, maximizes up time, and minimizes likelihood of 2nd drive failure in a RAID configuration.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 37
10.0Installation
Enterprise Capacity 2.5 HDD v3 disk drive installation is a plug-and-play process. There are no jumpers, switches, or terminators on the
drive.
SAS drives are designed to be used in a host system that provides a SAS-compatible backplane with bays designed to accommodate the
drive. In such systems, the host system typically provides a carrier or tray onto which the drive needs to be mounted. Mount the drive to the
carrier or tray provided by the host system using four M3 x 0.5 metric screws. When tightening the screws, use a maximum torque of 4.5
in-lb +/- 0.45 in-lb. Do not over-tighten or force the screws. Mount the drive in any orientation.
.
SAS drives are designed to be attached to the host system without I/O
Note
Slide the carrier or tray into the appropriate bay in the host system using the instructions provided by the host system. This connects the
drive directly to the system’s SAS connector. The SAS connector is normally located on a SAS backpanel. See Section 11.4.1 for
additional information about these connectors.
Power is supplied through the SAS connector.
The drive is shipped from the factory low-level formatted in 512-byte logical blocks for 512E and 512N drives and 4096-byte logical blocks
for 4096N drives. Reformat the drive only if a different logical block size needs to be selected.
or power cables. If the intent is to use the drive in a non-backplane host
system, connecting the drive using high-quality cables is acceptable as
long as the I/O cable length does not exceed 10 meters (32.8 feet).
Figure 8. Physical interface
.
Note
Image is for reference only, may not represent actual drive.
10.1Drive orientation
The drive may be mounted in any orientation. All drive performance characterizations, however, have been done with the drive in
horizontal (discs level) and vertical (drive on its side) orientations, which are the two preferred mounting orientations.
10.2Cooling
Cabinet cooling must be designed by the customer so that the ambient temperature immediately surrounding the drive does not result in
the drive exceeding temperature conditions specified in Section 6.5.1, "Temperature."
The rack, cabinet, or drawer environment for the drive must provide heat removal from the electronics and head and disk assembly (HDA).
Confirm that adequate heat removal is provided using the temperature measurement guidelines described in Section 6.5.1.
Forced air flow may be required to keep temperatures at or below the temperatures specified in Section 6.5.1 in which case the drive
should be oriented, or air flow directed, so that the least amount of air flow resistance is created while providing air flow to the electronics
and HDA. Also, the shortest possible path between the air inlet and exit should be chosen to minimize the travel length of air heated by the
drive and other heat sources within the rack, cabinet, or drawer environment.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 38
If forced air is determined to be necessary, possible air-flow patterns are shown in Figure 9. The air-flow patterns are created by one or
more fans, either forcing or drawing air as shown in the illustrations. Conduction, convection, or other forced air-flow patterns are
acceptable as long as the temperature measurement guidelines of Section 6.5.1 are met.
Figure 9. Air flow
.
Note
Image is for reference only, may not represent actual drive.
10.3Drive mounting
Mount the drive using the bottom or side mounting holes. If mounting the drive using the bottom holes, ensure to not physically distort the
drive by attempting to mount it on a stiff, non-flat surface.
The allowable mounting surface stiffness is 80 lb/in (14.0 N/mm). The following equation and paragraph define the allowable mounting
surface stiffness:
K x X = F < 15lb = 67N
where K is the mounting surface stiffness (units in lb/in or N/mm) and X is the out-of-plane surface distortion (units in inches or millimeters).
The out-of-plane distortion (X) is determined by defining a plane with three of the four mounting points fixed and evaluating the out-of-plane
deflection of the fourth mounting point when a known force (F) is applied to the fourth point.
10.4Grounding
Signal ground (PCBA) and HDA ground are connected together in the drive and cannot be separated by the user. The equipment in which
the drive is mounted is connected directly to the HDA and PCBA with no electrically isolating shock mounts. If it is desired for the system
chassis to not be connected to the HDA/PCBA ground, the systems integrator or user must provide a nonconductive (electrically isolating)
method of mounting the drive in the host equipment.
Increased radiated emissions may result if maximum surface area ground connection is not provided between system ground and drive
ground. This is the system designer’s and integrator’s responsibility.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 39
11.0Interface requirements
This section partially describes the interface requirements as implemented on Enterprise Capacity 2.5 HDD v3 drives. Additional
information is provided in the SAS Interface Manual (part number 100293071).
11.1SAS features
This section lists the SAS-specific features supported by Enterprise Capacity 2.5 HDD v3 drives.
11.1.1 Task management functions
The table below lists the SAS task management functions supported.
Table 5 SAS task management functions supported
Task nameSupported
Abort TaskYes
Clear ACAYes
Clear task setYes
Abort task setYes
Logical Unit ResetYes
Query TaskYes
11.1.2 Task management responses
The table below lists the SAS response codes returned for task management functions supported.
Table 6 Task management response codes
Function nameResponse code
Function complete00
Invalid frame02
Function not supported04
Function failed05
Function succeeded08
Invalid logical unit09
11.2Dual port support
Enterprise Capacity 2.5 HDD v3 SAS drives have two independent ports. These ports may be connected in the same or different SCSI
domains. Each drive port has a unique SAS address.
The two ports have the capability of independent port clocking (e.g. both ports can run at 12Gb/s or the first port can run at 12Gb/s while
the second port runs at 3Gb/s.) The supported link rates are 3.0, 6.0 or 12.0 Gb/s.
Subject to buffer availability, the Enterprise Capacity 2.5 HDD v3 drives support:
• Concurrent port transfers—The drive supports receiving COMMAND, TASK management transfers on both ports at the same time.
•Full duplex—The drive supports sending XFER_RDY, DATA and RESPONSE transfers while receiving frames on both ports.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 40
11.3SCSI commands supported
The table below lists the SCSI commands supported by Enterprise Capacity 2.5 HDD v3 drives.
Table 7Supported commands
Command nameCommand codeSupported
Change Definition40hN
Compare39hN
Copy18hN
Copy and Verify3AhN
Format Unit
DCRT bit supportedY
DPRY bit supportedN
DSP bit supportedY
IMMED bit supportedY
IP bit supportedY
SI (Security Initialize) bit supportedN
STPF bit supportedY
VS (vendor specific)N
Inquiry12hY
Block Device Characteristics (B1h)Y
Block Limits (B0h)Y
Date Code page (C1h)Y
Device Behavior page (C3h)Y
Device Identification (83h)Y
Extended Inquiry Data (86h)Y
Firmware Numbers page (C0h)Y
Implemented Operating Def page (81h)Y
Jumper Settings page (C2h)Y
Logical Block Provisioning (B2h)Y
Mode Page Policy (87h)Y
Power Condition (8Ah)Y
Protocol Specific Logical Unit Information (90h)Y
Protocol Specific Port Information (91h)Y
SCSI Ports (88h)Y
Supported Vital Product Data page (00h)Y
Unit Serial Number page (80h)Y
Lock-unlock cache36hN
Log Select4ChY
PCR bitY
DU bitN
DS bitY
TSD bitY
ETC bitN
TMC bitN
LP bitN
Log Sense4DhY
Application Client Log page (0Fh)Y
Buffer Over-run/Under-run page (01h)N
[1] [5]
04hY
[4]
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 41
Table 7Supported commands
Command nameCommand codeSupported
[4]
Cache Statistics page (37h)Y
Factory Log page (3Eh)Y
Information Exceptions Log page (2Fh)N
Last n Deferred Errors or Asynchronous Events page (0Bh)N
*Copyright year (changes with actual year).
**SCSI Revision support. See the appropriate SPC release documentation for definitions.
PP10 = Inquiry data for an Inquiry command received on Port A.
30 = Inquiry data for an Inquiry command received on Port B.
R#Four ASCII digits representing the last four digits of the product firmware release number.
S#Eight ASCII digits representing the eight digits of the product serial number.
[ ]Bytes 16 through 26 reflect model of drive. The table above shows the hex values for Model ST2000NX0263.
Refer to the values below for the values of bytes 16 through 26 of a particular model:
ST2000NX027353 54 32 30 30 30 4E 58 30 32 37 33
ST2000NX0323
ST2000NX033353 54 32 30 30 30 4E 58 30 33 33 33
ST2000NX034353 54 32 30 30 30 4E 58 30 33 34 33
ST2000NX035353 54 32 30 30 30 4E 58 30 33 35 33
ST2000NX043353 54 32 30 30 30 4E 58 30 34 33 33
ST1000NX032353 54 31 30 30 30 4E 58 30 33 32 33
ST1000NX033353 54 31 30 30 30 4E 58 30 33 33 33
ST1000NX036353 54 31 30 30 30 4E 58 30 33 36 33
ST1000NX037353 54 31 30 30 30 4E 58 30 33 37 33
ST1000NX045353 54 31 30 30 30 4E 58 30 34 35 33
53 54 32 30 30 30 4E 58 30 33 32 33
Product ID
notice
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 45
11.3.2Mode Sense data
The Mode Sense command provides a way for the drive to report its operating parameters to the initiator. The drive maintains four sets of
mode parameters:
1.Default values
Default values are hard-coded in the drive firmware stored in flash E-PROM (nonvolatile memory) on the drive’s PCB. These default
values can be changed only by downloading a complete set of new firmware into the flash E-PROM. An initiator can request and
receive from the drive a list of default values and use those in a Mode Select command to set up new current and saved values, where
the values are changeable.
2.Saved values
Saved values are stored on the drive’s media using a Mode Select command. Only parameter values that are allowed to be changed
can be changed by this method. Parameters in the saved values list that are not changeable by the Mode Select command get their
values from default values storage.
When power is applied to the drive, it takes saved values from the media and stores them as current values in volatile memory. It is not
possible to change the current values (or the saved values) with a Mode Select command before the drive achieves operating speed
and is “ready.” An attempt to do so results in a “Check Condition” status.
On drives requiring unique saved values, the required unique saved values are stored into the saved values storage location on the
media prior to shipping the drive. Some drives may have unique firmware with unique default values also.
On standard OEM drives, the saved values are taken from the default values list and stored into the saved values storage location on
the media prior to shipping.
3.Current values
Current values are volatile values being used by the drive to control its operation. A Mode Select command can be used to change the
values identified as changeable values. Originally, current values are installed from saved or default values after a power on reset,
hard reset, or Bus Device Reset message.
4.Changeable values
Changeable values form a bit mask, stored in nonvolatile memory, that dictates which of the current values and saved values can be
changed by a Mode Select command. A one (1) indicates the value can be changed. A zero (0) indicates the value is not changeable.
For example, in the table in
Section 11.3.2, refer to Mode page 81, in the row entitled “CHG.” These are hex numbers representing the
changeable values for Mode page 81. Note in columns 5 and 6 (bytes 04 and 05), there is 00h which indicates that in bytes 04 and 05
none of the bits are changeable. Note also that bytes 06, 07, 09, 10, and 11 are not changeable, because those fields are all zeros. In
byte 02, hex value FF equates to the binary pattern 11111111. If there is a zero in any bit position in the field, it means that bit is not
changeable. Since all of the bits in byte 02 are ones, all of these bits are changeable.
The changeable values list can only be changed by downloading new firmware into the flash E-PROM.
.
Because there are often several different versions of drive control firmware
Note
in the total population of drives in the field, the Mode Sense values given in
the following tables may not exactly match those of some drives.
The following tables list the values of the data bytes returned by the drive in response to the Mode Sense command pages for SCSI
implementation (see the SAS Interface Manual ).
DEF = Default value. Standard OEM drives are shipped configured this way.
CHG = Changeable bits; indicates if default value is changeable.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 46
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 48
11.4Miscellaneous operating features and conditions
The table below lists various features and conditions. A “Y” in the support column indicates the feature or condition is supported. An “N” in
the support column indicates the feature or condition is not supported.
Table 9 Miscellaneous features
SupportedFeature or condition
NAutomatic contingent allegiance
NAsynchronous event notification
NSynchronized (locked) spindle operation
YSegmented caching
NZero latency read
YQueue tagging (up to 128 queue tags supported)
YDeferred error handling
YParameter rounding (controlled by Round bit in Mode Select page 0)
YReporting actual retry count in Extended Sense bytes 15, 16, and 17
NAdaptive caching
YSMP = 1 in Mode Select command needed to save RPL and rotational offset bytes
Table 10 Miscellaneous status
SupportedStatus
YGood
YCheck condition
YCondition met/good
YBusy
YIntermediate/good
YIntermediate/condition met/good
YReservation conflict
YTask set full
NACA active
NACA active, faulted initiator
11.4.1SAS physical interface
Figure 10 shows the location of the SAS device connector J1. Figures 11 and 12 provide the dimensions of the SAS connector.
Details of the physical, electrical, and logical characteristics are provided within this section. The operational aspects of Seagate’s SAS
drives are provided in the SAS Interface Manual
Figure 10. Physical interface
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 49
Figure 11. SAS device plug dimensions
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 50
Figure 12. SAS device plug dimensions (detail)
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 51
11.4.2Physical characteristics
This section defines physical interface connector.
11.4.3Connector requirements
Contact a preferred connector manufacturer for mating part information. Part numbers for SAS connectors will be provided in a future
revision of this publication when production parts are available from major connector manufacturers.
The SAS device connector is illustrated in Figures 11 and 12.
11.4.4Electrical description
SAS drives use the device connector for:
• DC power
•SAS interface
•Activity LED
This connector is designed to either plug directly into a backpanel or accept cables.
11.4.5Pin descriptions
This section provides a pin-out of the SAS device and a description of the functions provided by the pins.
Table 11 SAS pin descriptions
PinSignal nameSignal typePinSignal nameSignal type
S1Port A GroundP1*NC (reserved 3.3Volts)
S2*+Port A_in
Diff. input pair
S3*-Port A_inP3SAS Power Disable **
S4Port A GroundP4Ground
P2*NC (reserved 3.3Volts)
S5*-Port A_out
Diff output pair
S6*+Port A_outP6Ground
S7Port A GroundP75 Volts charge
S8Port B GroundP8*5 Volts
S9*+Port B_in
Diff. input pair
S10*-Port B_inP10Ground
S11Port A GroundP11*Ready LEDOpen collector out
S12*-Port B_out
Diff output pair
S13*+Port B_outP1312 Volts charge
S14Port B GroundP14*12 Volts
* - Short pin to support hot plugging
** - Power Disable (T10 Industry Standard) for remote management of the end device. Allows power cycling / power saving to be controlled by the host via
interface pin 3.
NC - No connection in the drive.
P5Ground
P9*5 Volts
P12Ground
P15*12 Volts
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 52
11.4.6SAS transmitters and receivers
A typical SAS differential copper transmitter and receiver pair is shown in Figure 13. The receiver is AC coupling to eliminate ground shift
noise.
Figure 13. SAS transmitters and receivers
11.4.7Power
The drive receives power (+5 volts and +12 volts) through the SAS device connector.
Three +12 volt pins provide power to the drive, 2 short and 1 long. The current return for the +12 volt power supply is through the common
ground pins. The supply current and return current must be distributed as evenly as possible among the pins.
Three +5 volt pins provide power to the drive, 2 short and 1 long. The current return for the +5 volt power supply is through the common
ground pins. The supply current and return current must be distributed as evenly as possible among the pins.
Current to the drive through the long power pins may be limited by the system to reduce inrush current to the drive during hot plugging.
11.5Signal characteristics
This section describes the electrical signal characteristics of the drive’s input and output signals. See Section 11.4.5 for signal type and
signal name information.
11.5.1Ready LED Out
The Ready LED Out signal is driven by the drive as indicated in the table below.
Table 12 Ready LED Out conditions
Normal command activityLED status
Ready LED Meaning bit mode page 19h
Spun down and no activity
Spun down and activity (command executing)
Spun up and no activity
Spun up and activity (command executing)
Spinning up or down
(50% on and 50% off, 0.5 seconds on and off for 0.5 seconds)
Format in progress, each cylinder change
01
OffOff
OnOn
OnOff
OffOn
Blinks steadily
Toggles on/off
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 53
The Ready LED Out signal is designed to pull down the cathode of an LED. The anode is attached to the proper +3.3 volt supply through
an appropriate current limiting resistor. The LED and the current limiting resistor are external to the drive. See the next table for the output
characteristics of the LED drive signals.
Table 13 LED drive signal
StateTest conditionOutput voltage
LED off, high0 V £ VOH £ 3.6 V-100 μA < IOH < 100 μA
LED on, lowI
11.5.2Differential signals
The drive SAS differential signals comply with the intra-enclosure (internal connector) requirements of the SAS standard.
The table below defines the general interface characteristics
Table 14 General interface characteristics
= 15 mA0 £ VOL £ 0.225 V
OL
CharacteristicUnits3.0Gb/s6.0Gb/s12.0Gb/s
Bit rate (nominal)Mbaud3,0006,00012,000
Unit interval (UI)(nominal)ps333.3166.683.3
Impedance (nominal, differential )ohm100100100
Transmitter transients, maximumV± 1.2± 1.2± 1.2
Receiver transients, maximumV± 1.2± 1.2± 1.2
11.6SAS-3 Specification compliance
Seagate SAS-3 compatible drives are compliant with the latest SAS-3 Specification (T10/BSR INCITS 519 rev. 06).
The main difference from SAS-2 is the Tx and Rx training that allows the host and drive to adjust the amplitude and emphasis values to the
channel. The receiver still employs Decision Feedback Equalizer (DFE) and Feed Forward Equalizer (FFE) circuitry to accomplish this
training.
11.7Additional information
Please contact the Seagate representative for SAS electrical details, if required.
For more information about the Phy, Link, Transport, and Applications layers of the SAS interface, refer to the Seagate SAS Interface Manual, part number 100293071.
For more information about the SCSI commands used by Seagate SAS drives, refer to the Seagate SCSI Commands Reference Manual,
part number 100293068.
Seagate Enterprise Capacity 2.5 HDD v3 SAS Product Manual, Rev. D 54
Seagate Technology LLC
AMERICAS Seagate Technology LLC 10200 South De Anza Boulevard, Cupertino, California 95014, United States, 408-658-1000
ASIA/PACIFIC Seagate Singapore International Headquarters Pte. Ltd. 7000 Ang Mo Kio Avenue 5, Singapore 569877, 65-6485-3888
EUROPE, MIDDLE EAST AND AFRICA Seagate Technology SAS 16-18 rue du Dôme, 92100 Boulogne-Billancourt, France, 33 1-4186 10 00
Publication Number: 100751316, Rev. D
July 2015
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.