Seagate 100743772 User Manual

Product Manual

Seagate® Desktop HDD

Standard models
Self-Encryption models
100743772 Rev. B May 2014
Document Revision History
Revision Date Description of Change
Rev . A 12/03/2013 Initial release. Rev. B 05/27/2014 2-3, 5, 9, 11-19 & 28.
© 2014 Seagate Technology LLC. All rights reserved. Publication number: 100743772, Rev. B May 2014 Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC in the United States and/or
other countries. Desktop HDD and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the property of their respective owners.
No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC. Call 877-PUB-TEK1(877-782-8351) to request permission.
When referring to drive capacity , one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage. Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating environment and other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for more information, visit import and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.
www.bis.doc.gov), and controlled for
Contents
Seagate Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.0 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.1 About the SATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.0 Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.2.1 LBA mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.3 Default logical geometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.4 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.5 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.6 Seek time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.7 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.8 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.8.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.8.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.8.3 Voltage tolerance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.8.4 Power-management modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.9 Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.9.1 Ambient Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.9.2 Temperature gradient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.9.3 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.9.4 Altitude. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.9.5 Shock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.9.6 Operating vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.9.7 Non-operating vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.10 Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.10.1 Test for Prominent Discrete Tones (PDTs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.11 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.12 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.13 Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.13.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.13.2 Electromagnetic compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.13.3 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.14 Environmental protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.14.1 European Union Restriction of Hazardous Substances (RoHS) Directive. . . . . 13
2.14.2 China Restriction of Hazardous Substances (RoHS) Directive . . . . . . . . . . . . 13
2.15 Corrosive environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.0 Configuring and Mounting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.3 SATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.4 Drive mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.0 About (SED) Self-Encrypting Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.1 Data Encryption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.2 Controlled Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.2.1 Admin SP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.2.2 Locking SP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.2.3 Default password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.2.4 ATA Enhanced Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.3 Random Number Generator (RNG). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.4 Drive Locking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Seagate Desktop HDD Product Manual, Rev. B i
Contents
4.5 Data Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.6 Cryptographic Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.7 Authenticated Firmware Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.8 Power Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.9 Supported Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.10 RevertSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
5.0 SATA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5.1 Hot-Plug compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5.2 SATA device plug connector pin definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5.3.1 Identify Device command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5.3.3 S.M.A.R.T. commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Seagate Desktop HDD Product Manual, Rev. B ii
Figures
Figure 1 Attaching SATA cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Figure 2 Mounting dimensions (5TB). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Seagate Desktop HDD Product Manual, Rev. B iii

Seagate Technology Support Services

For information regarding online support and services, visit: Available services include:
Presales & Technical support
Global Support Services telephone numbers & business hours
Authorized Service Centers
For information regarding Warranty Support, visit: For information regarding data recovery services, visit: For Seagate OEM and Distribution partner portal, visit: For Seagate reseller portal, visit:
http://www.seagate.com/partners/my-spp-dashboard/
http://www.seagate.com/support/warranty-and-replacements/
http://www.seagate.com/about/contact-us/technical-support/
http://www.seagate.com/services-software/data-recovery-services/ http://www.seagate.com/partners
Seagate Desktop HDD Product Manual, Rev. B 1

1.0 Introduction

This manual describes the functional, mechanical and interface specifications for the following Seagate® Desktop HDD model drives:
Standard model SED model
ST5000DM000 ST5000DM001
NOTE
Previous generations of Seagate Self-Encrypting Drive models were called Full Disk Encryption (FDE) models before a differentiation between drive-based encryption and other forms of encryption was necessary.
These drives provide the following key features:
High instantaneous (burst) data-transfer rates (up to 600MB per second).
TGMR recording technology provides the drives with increased areal density.
State-of-the-art cache and on-the-fly error-correction algorithms.
Native Command Queueing with command ordering to increase performance in demanding applications.
Full-track multiple-sector transfer capability without local processor intervention.
Seagate AcuTrac™ servo technology delivers dependable performance, even with hard drive track widths of
only 75 nanometers.
Seagate SmartAlign™ technology provides a simple, transparent migration to Advanced Format 4K sectors
Quiet operation.
Compliant with RoHS requirements in China and Europe.
SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
Support for S.M.A.R.T. drive monitoring and reporting.
Supports latching SATA cables and connectors.
Worldwide Name (WWN) capability uniquely identifies the drive.

1.1 About the SATA interface

The Serial ATA (SATA) interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include:
Easy installation and configuration with true plug-and-play connectivity . It is not necessary to set any jumpers or other configuration options.
Thinner and more flexible cabling for improved enclosure airflow and ease of installation.
Scalability to higher performance levels.
In addition, SATA makes the transition from parallel ATA easy by providing legacy software support. SATA was designed to allow users to install a SATA host adapter and SATA disk drive in the current system and expect all of the existing applications to work as normal.
The SATA interface connects each disk drive in a point-to-point configuration with the SATA host adapter. There is no master/slave relationship with SATA devices like there is with parallel ATA. If two drives are attached on one SATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This essentially means both drives behave as if they are Device 0 (master) devices.
The SA TA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data transfers, resets, and interrupts are all emulated.
The SATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as the Shadow Register Block. All SATA devices behave like Device 0 devices. For additional information about how SATA emulates parallel ATA, refer to the “Serial ATA International Organization: Serial ATA Revision 3.0”. The specification can be downloaded from www.sata-io.org.
The host adapter may, optionally, emulate a master/slave environment to host software where two devices on
Note
Seagate Desktop HDD Product Manual, Rev. B 2
separate SA TA ports are represented to host software as a Device 0 (master) and Device 1 (slave) accessed at the same set of host bus addresses. A host adapter that emulates a master/slave environment manages two sets of shadow registers. This is not a typical SATA environment.
www.seagate.com Drive Specifications

2.0 Drive Specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the following drive models:
Standard model SED model
ST5000DM000 ST5000DM001

2.1 Specification summary tables

The specifications listed in Table 1 are for quick reference. For details on specification measurement or definition, refer to the appropriate section of this manual.
Table 1 Drive specifications summary for 5TB
Drive Specification* ST5000DM000 and ST5000DM001
Formatted capacity (512 bytes/sector)** 5000GB (5TB) Guaranteed sectors 9,767,541,168 Heads 8 Disks 4 Bytes per sector
(4K physical emulated at 512-byte sectors) Default sectors per track 63 Default read/write heads 16 Default cylinders 16,383 Recording density (max) 1807kFCI Track density (avg) 455ktracks/in
Areal density (avg) 826Gb/in
Internal data transfer rate (max) 1813Mb/s
Average data rate, read/write (MB/s) 146MB/s
Maximum sustained data rate, OD read (MB/s) 180MB/s
ATA data-transfer modes supported
I/O data-transfer rate (max) 600MB/s Cache buffer 128MB Height (max) 26.1mm / 1.028 in Width (max) 101.6mm/4.0 in (+ 0.010 in) Length (max) 146.99mm / 5.787 in Weight (typical) 655g / 1.44 lb
Average latency 5.1ms
Power-on to ready (max) <22.0s Standby to ready (max) <17.0s
Average seek, read (typical) Average seek, write (typical)
Startup current (typical) 12V 2.0A Voltage tolerance (including noise)
Ambient temperature
Temperature gradient
Relative humidity
Multiword DMA modes: 0 to 2
Ultra DMA modes 0 to 6
–40° to 70°C (non-operating)
20°C per hour max (operating)
30°C per hour max (nonoperating)
5% to 90% (operating)
5% to 95% (nonoperating)
4096
2
PIO modes: 0 to 4
<12.0ms typical <12.0ms typical
5V: ±5%
12V: ±10%
0° to 60°C (operating)
Seagate Desktop HDD Product Manual, Rev. B 3
Table 1 Drive specifications summary for 5TB
Drive Specification* ST5000DM000 and ST5000DM001
Relative humidity gradient (max) 30% per hour Wet bulb temperature (max)
Altitude, operating Altitude, non-operating
(below mean sea level, max) Operational shock (max) 80 Gs at 2ms Non-operational shock (max) 300 Gs at 2ms
Vibration, operating
Vibration, non-operating
Drive acoustics, sound power
Idle***
Seek Non-recoverable read errors 1 per 10
Average rate of <55TB/year. The AFR specification for the drive assumes the
I/O workload does not exceed the average annualized workload rate limit of 55TB/year.
Rated workload
Warranty
Load/unload cycles (25°C, 50% rel. humidity) 300,000 at 25°C, 50% rel. humidity Supports hotplug operation per the
Serial ATA Revision 3.0 specification
Workloads exceeding the annualized rate may degrade the drive AFR and impact
product reliability. The average annualized workload rate limit is in units of TB per year, or
TB per 8760 power-on hours. Workload rate limit = TB transferred × (8760/recorded
To determine the warranty for a specific drive, use a web browser to access the following
web page: http://www.seagate.com/support/warranty-and-replacements/
From this page, click on “Check to see if the drive is under Warranty”. Users will be asked
to provide the drive serial number, model number (or part number) and country of
purchase. The system will display the warranty information for the drive.
2Hz to 22Hz: 0.25 Gs, Limited displacement
30.0°C max (operating)
40.0°C max (nonoperating) –61m to 3048m
(–200 ft to 10,000 ft)
–304m to12,192m
(–200ft to 40,000+ ft)
22Hz to 350Hz: 0.50 Gs
350Hz to 500Hz: 0.25 Gs
5Hz to 22Hz: 3.0 Gs
22Hz to 350Hz: 3.0 Gs
350Hz to 500Hz: 3.0 Gs
2.3 bels (typical)
2.5 bels (max)
2.8 bels (typical)
3.0 bels (max)
14
bits read
power-on hours).
Yes
*All specifications above are based on native configurations. ** One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity may vary depending
on operating environment and formatting.
*** During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power
to operational levels.
Seagate Desktop HDD Product Manual, Rev. B 4
www.seagate.com Drive Specifications

2.2 Formatted capacity

Model
ST5000DM000 5000GB 9,767,541,168 4K
*One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity may vary depending
on operating environment and formatting.
Formatted capacity*
Guaranteed sectors
Bytes per sector

2.2.1 LBA mode

When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of guaranteed sectors as defined above.
See Section 5.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit addressing support of drives with capacities over 137GB.

2.3 Default logical geometry

Cylinders: 16,383
Read/write heads: 16
Sectors per track: 63
LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of guaranteed sectors as defined above.

2.4 Recording and interface technology

Interface Recording method TGMR
Recording density (kFCI) 1807 Track density (ktracks/inch avg) 455 Areal density (Gb/in2) 826 Internal data transfer rate (Mb/s max) 1813 Maximum sustained data transfer rate, OD read (MB/s) 180 Average data rate, read/write (MB/s) 146 I/O data-transfer rate (MB/s max) 600
SATA
Seagate Desktop HDD Product Manual, Rev. B 5
www.seagate.com Drive Specifications

2.5 Physical characteristics

Maximum height 26.11mm / 1.028 in Maximum width 101.6mm / 4.0 in (± 0.010 in) Maximum length 146.99mm / 5.787 in Typical weight 655g / 1.44 lb Cache buffer 128MB

2.6 Seek time

Seek measurements are taken with nominal power at 25°C ambient temperature. All times are measured using drive diagnostics. The specifications in the table below are defined as follows:
Track-to-track seek time is an average of all possible single-track seeks in both directions.
Average seek time is a true statistical random average of at least 5000 measurements of seeks between random
tracks, less overhead.
Typical seek times (ms) Read Write
Track-to-track 1.0 1.2 Average 12.0 12.0 Average latency 5.1
These drives are designed to consistently meet the seek times represented in this manual. Physical seeks,
Note
regardless of mode (such as track-to-track and average), are expected to meet the noted values. However, due to the manner in which these drives are formatted, benchmark tests that include command overhead or measure logical seeks may produce results that vary from these specifications.

2.7 Start/stop times

The start/stop times are listed below.
Power-on to ready (in seconds)
Standby to ready (in seconds)
Ready to spindle stop (in seconds)
Time-to-ready may be longer than normal if the drive power is removed without going through normal OS powerdown procedures.
19 (typical) 22 (max)
15 (typical) 17 (max)
10 (typical) 11 (max)
Seagate Desktop HDD Product Manual, Rev. B 6
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