Screen Research Product Warranty
1.LIMITED WARRANTY
Screen Research warrants the product designated herein to be free of manufacturing defects in material and workmanship, subject to
the term and conditions hereinafter set forth.
Surface fabric(s) and frames are warranted for a period of five (5) years from the date of invoice by the original purchaser.
Motors, motor controllers, remote controls, and related assembly hardware are warranted for three (3) years parts and labor from date
of invoice by the original purchaser.
2.CONDITIONS AND LIMITATIONS
This Warranty is subject to the following conditions and limitations. The Warranty is void and inapplicable if the product has been used
or handled other than in accordance with the instructions in the owner’s manual, abused or misused, damaged by accident or neglect
or in being transported, or the defect is due to the product being repaired or tampered with by anyone other than Screen Research or
an authorized Screen Research dealer or installer. The product must be installed by a professional, duly-authorized Screen Research
dealer/custom installer, and maintained according to the written instructions.
3.RETURNS
No product returns accepted without a prior written return authorization from Screen Research.
Product must be packed in the original PACKAGE CONTENTS or equivalent packaging in order to avoid any damage during transportation. The product(s) must be packed and returned to Screen Research or an authorized Screen Research repair center by the customer
at his or her sole expense. Screen Research will pay return freight of its choice.
A RETURNED PRODUCT MUST BE ACCOMPANIED BY A WRITTEN DESCRIPTION OF THE DEFECT AND A PHOTOCOPY OF THE
ORIGINAL PURCHASE RECEIPT. This receipt must clearly list model and serial number, the date of purchase, the name and address of
the purchaser and authorized dealer and the price paid by the purchaser. Screen Research reserves the right to modify the design of
any product without obligation to purchasers of previously manufactured products and to change the prices or specifications of any
product without notice or obligation to any person.
4.REMEDY
In the event the product fails to meet the above Warranty, the purchaser’s sole remedy under this Limited Warranty shall be to return
the product to Screen Research or an authorized Screen Research service center where the defect will be rectified without charge for
parts or labor, during the term of this Limited Warranty.
5.LIMITED TO ORIGINAL PURCHASER
This Warranty is for the sole benefit of the original purchaser of the covered product and shall not be transferred to a subsequent
purchaser of the product.
6.MISCELLANEOUS
Any implied warranties relating to Screen Research products shall be limited to the duration of this warranty. The warranty does not
extend to any incidental or consequential damages to the purchaser. Some states or countries do not allow limitations on how long an
implied warranty lasts, or an exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may
not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state, or
country to country.
7.WARRANTOR
Enquiries regarding the above Limited Warranty may be sent to the following address, specific to country where purchased:
Purchases in North and South America:
Screen Research, 5604 Wendy Bagwell Parkway, Suite 512, Hiram, GA 30141 USA
Purchases in Europe, Asia, Middle East, Africa, India, Asia, Australia:
Screen Research, Parc d’Activité de Ragon - 16, rue Louis Pasteur - 44119 NANTES - Treillières - France
8.WARRANTY SUPPORT MANAGED BY AUTHORIZED DISTRIBUTORS
Screen Research has authorized distribution in many countries of the world. In each country, the authorized importing Distributor is
responsible for warranty support of products sold in the respective country by that retailer or distributor. Warranty service should be
obtained from the importing retailer or distributor from whom you purchased your product. In the unlikely event of service required
beyond the capability of the importer, Screen Research will fulfill the conditions of the warranty. No product returns will be accepted
without a prior written return authorization from Screen Research. All product returns must be shipped at the owner’s expense to the
Screen Research factory, together with a photocopy of the bill of sale for that product, a detailed description of the problem, and any
information necessary for return shipment.
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MC2 Install Manual: Rev A 01 Aug 2009