Service Manual for
Modular Cuber
Model C2648
induding
Prodigy Plus
C2648 Prodigy and Prodigy Plus Service Manual
Introduction
The design of this modular remote cuber is the result of years of experience with remote ice machine
refrigeration systems. Standard features of this product include front accessible on-off switches, always-visible
indicator lights, mechanical assist ice harvest for extra efciency, automatically adjusting water purge and a
control system that optimizes system operation.
The manual includes installation information, technical details, diagnostics and service parts.
Note the Caution and Warning symbols when they appear on the product or in this manual. They indicate
potential hazards. Keep this manual for future reference.
Contents
Installation: Product Specifications .......... Page 3
Model Number Description ................ Page 4
Product Description, Electrical Requirements .. Page 5
Condenser and Ice Machine Layouts ........ Page 6
Water ................................. Page 7
Panel Removal ......................... Page 8
Precharged Line Routing .................. Page 11
Coupling Instructions ..................... Page 12
Plumbing Requirements .................. Page 13
Electrical .............................. Page 14
Final Check List: ........................ Page 15
Initial Start Up .......................... Page 16
Adjustments ............................ Page 17
Use and Operation ...................... Page 18
Switch Panel Area ....................... Page 19
Options and Other Information ............. Page 20
Cleaning, Sanitation and Maintenance ....... Page 21
Remote condenser and other maintenance ... Page 23
What to do before calling for service ......... Page 24
Overall System Types: .................... Page 25
Controller Information .................... Page 26
Controller Information .................... Page 27
How It Works ........................... Page 28
Electrical Sequence - Remote Cooled. . . . . . . . Page 29
Electrical Component Details .............. Page 30
Electrical Component Details .............. Page 31
Component Indicator Light Table ............ Page 32
Refrigeration ........................... Page 33
Refrigeration Schematic .................. Page 34
Water System .......................... Page 35
Control Operation ....................... Page 36
Control Safeties ......................... Page 37
Restarts ............................... Page 38
Control Button Use (from standby) .......... Page 39
Diagnostics ............................ Page 40
Diagnostics ............................ Page 41
Diagnostics ............................ Page 42
Test Procedures - Sensors ................ Page 43
Ice Thickness Sensor .................... Page 44
Water Level Sensor ...................... Page 45
Temperature Sensors .................... Page 46
Water Pumps ........................... Page 47
Purge valve ............................ Page 48
Compressor contactor .................... Page 49
Pressure switch ......................... Page 50
Liquid Line Solenoid ..................... Page 51
Inlet Water Solenoid Valve. . . . . . . . . . . . . . . . . Page 52
Harvest Assist .......................... Page 53
Reservoir Removal ...................... Page 54
Controller Differences .................... Page 55
Thermistor Values ....................... Page 56
Performance Information .................. Page 57
Repair Procedures. . . . . . . . . . . . . . . . . . . . . . . Page 58
Harvest Assist .......................... Page 59
Ice thickness sensor ..................... Page 60
Contactor or Controller ................... Page 61
Curtain or Curtain Switch. . . . . . . . . . . . . . . . . . Page 62
Purge Valve or Water Level Sensor. . . . . . . . . . Page 63
Water pumps ........................... Page 64
Evaporator ............................. Page 65
Compressor ............................ Page 66
Thermostatic Expansion Valve ............. Page 67
January 2015
Page 2
C2648 Prodigy and Prodigy Plus Service Manual
Installation: Product Specications
Location Limitations
This ice system is made up of three parts, the ice
making machine, or head; the remote condenser; and
the interconnecting tubing. The ice making machine
must be installed indoors, in a controlled environment.
Space must be provided near the machine for service
access. The remote condenser may be installed
above or below the ice machine, per the limits stated
later in this manual. The remote condenser may
be installed outdoors within the temperature limits
listed below. The interconnecting tubing must be
installed per the directions stated in this manual,
and the amount of tubing exposed to uncontrolled
temperatures must be minimized.
Space Limitations
Although the machine will function with no clearance
to the top and sides, some space must be allowed
for service access. Building the machine in with no
access will cause higher service cost, in many cases
this extra cost may not be covered by warranty.
Environmental Limitations, ice machine:
Minimum Maximum
Air temperature 50oF. 100oF.
Water
temperature
Water pressure 20 psi 80 psi
40oF. 100oF.
Remote condenser
Minimum Maximum
Air temperature -20oF. 120oF.
Power Supply
Minimum Maximum
208-230 volt
model
Warranty Information
The warranty statement for this product is provided
separately from this manual. Refer to it for applicable
coverage. In general warranty covers defects
in material and workmanship. It does not cover
maintenance, corrections to installations, or situations
when the ice machine is operated in circumstances
that exceed the limitations printed above.
Product Information
The machine is a specialized version of a modular
cuber. A modular cuber does not include any ice
storage, it is designed to be placed onto an ice
storage bin. Many installations only require the
matching bin, but some may need an adapter to be
placed between the ice machine and the bin.
Additionally, the machine must be connected to the
correct remote condenser and use the correct precharged tubing. The machine is supplied with a full
refrigerant charge, eld charging is not required.
198 volts 253 volts
This product cannot be stacked.
January 2015
Page 3
C2648 Prodigy and Prodigy Plus Service Manual
Model Number Description
Example
• C2648SR-3D
• C=cuber
• 24=nominal capacity in 100s of pounds
• 48=nominal width of cabinet in inches
• S=cube size, S=small or half dice,
• M=medium or full dice
• R=condenser type. R=Remote
• -3=Electrical code. = 208-230/60/3
• D=series revision code.
Note: In some areas of this manual model
numbers may include only the rst ve characters
of the model number, meaning that cube size,
condenser type and voltage differences are not
critical to the information listed there.
Options:
There are several options available for eld
installation. They include:
• Vari-Smart Adjustable ice level system
• Smart-Board Advanced feature control
Some installations require bin or dispenser adapters.
See the table below.
Standard bin applications – Adapter information
Model BH1100, BH1300 or BH1600
C2648 Adapter panels included with bin, no
adapter needed
Other bins and applications:
Take note of the depth of the machine. Slope front
bins may not be deep enough to allow the bin door
to rest open against the machine. Upright bins are
recommended.
Note the drop zone and optional ultrasonic sensor
locations in the illustrations. Drop zone hole must be
20.25” deep.
Scotsman ice systems are designed and
manufactured with the highest regard for safety and
performance. They meet or exceed the standards of
UL and NSF.
Scotsman assumes no liability of responsibility of
any kind for products manufactured by Scotsman
that have been altered in any way, including the use
of any part and/or other components not specically
approved by Scotsman.
Scotsman reserves the right to make design changes
and/or improvements at any time. Specications and
design are subject to change without notice.
January 2015
Page 4
C2648 Prodigy and Prodigy Plus Service Manual
Product Description, Electrical Requirements
Ice Machine
Dimensions
w” x d” x h”
48 x 28 x 31 C2648SR-3 208-230/60/3 PRC241-32A 21.6 30 30
same C2848MR-3 208-230/60/3 PRC241-32A 21.6 30 30
Remote Condenser Footprint: On center mounting hole spread: 27.57” w x 33.38” d. See page 5.
Minimum bin top opening: 20.5” x 40.5” includes drop zones and ultrasonic sensor location. See page 5.
*Or HACR circuit breakers.
Table notes: Series revision code omitted. All the
listed condensers include a headmaster valve.
Ratings include the remote condenser motor, as it
is designed to be powered by the ice machine. If
connecting remote condenser independently of the
ice machine, use the information on the condenser's
dataplate for fuse and wire sizes.
Condensers are UL listed for these model ice
machines.
Central Condenser (Rack) Coils
Model Electrical Use
condenser
Minimum
Circuit
Ampacity
Maximum
Fuse* Size
Suggested
Fuse* Size
The ice machine may be connected to a central
condenser coil. The requirements are:
• Coil – not previously used with mineral oil system.
Virgin coil preferred.
• Correct size (internal volume) and capacity (BTUH).
Contact Scotsman for data.
• Includes a headmaster valve for discharge pressure
control rated at 217 PSIG.
• Fan motor on all the time or controlled to be on
whenever the ice machine is operating.
• U.L. listed for the ice machine
• Non-Scotsman condensers must have prior
Scotsman Engineering approval for warranty
coverage to be in effect.
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Condenser and Ice Machine Layouts
January 2015
Page 6
C2648 Prodigy and Prodigy Plus Service Manual
Water
The quality of the water supplied to the ice machine
will have an impact on the time between cleanings
and ultimately on the life of the product. There are
two ways water can contain impurities: in suspension
or in solution. Suspended solids can be ltered out.
In solution or dissolved solids cannot be ltered, they
must be diluted or treated.
Water lters are recommended to remove suspended
solids. Some lters have treatment in them for
suspended solids. Check with a water treatment
service for a recommendation.
Scotsman lters:
A triple head lter is recommended. Either the
Scotsman SSM3 taste and odor lter system, or the
ADS-AP3 AquaPatrol system.
Water ow is 2.5 GPM when lling the reservoir.
RO water:
This machine can be supplied with Reverse Osmosis
water, but the water conductivity must be no less than
10 microSiemens/cm.
Additionally, devices intended to enhance ice machine
sanitation, such as the Scotsman Aqua Bullet, can
be placed in the machine to keep it cleaner between
manual cleanings.
Water Purge
Cube ice machines use more water than what ends
up in the bin as ice. While most water is used during
ice making, a portion is designed to be drained out
every cycle to reduce the amount of hard water scale
in the machine. That’s known as water purge, and an
effective purge can increase the time between needed
water system cleaning. In addition, this product is
designed to automatically vary the amount of water
purged based on the purity of the water supplied to it.
The water purge rate can also be set manually.
Adjustments of purge due to local water conditions
are not covered by warranty.
Potential for Airborne Contamination
Installing an ice machine near a source of yeast
or similar material can result in the need for more
frequent sanitation cleanings due to the tendency of
these materials to contaminate the machine.
Most water lters remove chlorine from the water
supply to the machine which contributes to this
situation. Testing has shown that using a lter that
does not remove chlorine, such as the Scotsman
Aqua Patrol, will greatly improve this situation, while
the ice making process itself will remove the chlorine
from the ice, resulting in no taste or odor impact.
January 2015
Page 7
C2648 Prodigy and Prodigy Plus Service Manual
Panel Removal
1. Locate and loosen the two screws at the bottom
edge of the front panel.
2. Pull the front panel out at the bottom until it clears
the bin.
3. Lower the front panel down and off the machine.
4. Remove two screws from the front corners of the
top panel.
5. Lift up the front of the top panel, push it back an
inch, then lift to remove.
6. Locate and remove the screws holding each side
panel to the base.
7. Pull the side panel forward to release it from the
back panel.
This manual covers several models. The model
number on the ice machine can be found either on
the dataplate, which is on the back panel, or the serial
number tag, which is behind the front panel. See the
illustration for the locations of the dataplate and the
serial number tag.
Install the bin top adapter if one is required for the
application.
If the ice machine has not been unpacked, do so
now. Remove the carton from the skid. Cut away any
shipping strapping. Lift the ice machine off the skid
directly onto the bin.
Note: The machine is heavy. Use a mechanical lift.
If lifting from the front, be sure that fork tines are
under the front and back of the cabinet. If lifting
from the side, be sure to have tines under the
front and back. Do not lift on the sump bottom.
Scotsman BH1100, BH1300, BH1600: Position back
of ice machine about 2 3/8” from back of bin.
Secure the ice machine to the bin with the hardware
provided (two metal Z straps and four bolts).
The remote condenser has a separate model and
serial number. Its model and serial number is on the
dataplate on the condenser near the quick connect
ttings.
Write the model and serial number of the ice machine
here:
Write the model and serial number of the remote
condenser here:
Write the model and serial number of the ice storage
bin here:
Write the day of initial start up here: That day starts
the warranty period.
Uncrate and Set Up
Begin with the ice storage bin. Uncrate and attach
legs. Check the bin top gasket for tears or gaps. If
recycling an older bin, replace the gasket or repair
with food grade sealant prior to placing the ice
machine on the bin.
January 2015
Page 8
C2648 Prodigy and Prodigy Plus Service Manual
Remote Condenser Location
Use the following for planning the placement of the
condenser relative to the ice machine
Location Limits - condenser location must not exceed
ANY of the following limits:
• Maximum rise from the ice machine to the
condenser is 35 physical feet
• Maximum drop from the ice machine to the
condenser is 15 physical feet
• Physical line set maximum length is 100 feet.
• Calculated line set length maximum is 150.
Calculation Formula:
• Drop = dd x 6.6 (dd = distance in feet)
• Rise = rd x 1.7 (rd = distance in feet)
• Horizontal Run = hd x 1 (hd = distance in feet)
• Calculation: Drop(s) + Rise(s) + Horizontal
Run = dd+rd+hd = Calculated Line Length
Congurations that do NOT meet these requirements
must receive prior written authorization from
Scotsman.
Do NOT:
• Route a line set that rises, then falls, then rises.
• Route a line set that falls, then rises, then falls.
Calculation Example 1:
The condenser is to be located 5 feet below the ice
machine and then 20 feet away horizontally.
5 feet x 6.6 = 33. 33 + 20 = 53. This location would be
acceptable
Calculation Example 2:
The condenser is to be located 35 feet above and
then 100 feet away horizontally. 35 x 1.7 = 59.5.
59.5 +100 = 159.5. 159.5 is greater than the 150
maximum and is NOT acceptable.
hd
rd
dd
40.35"
Condenser Distance &
Remote Condenser Located
Max 35’
22.87"
Max 15’
ABOVE Ice Machine
Location Schematic
17.15"
Remote Condenser Located
BELOW Ice Machine
January 2015
Page 9
C2648 Prodigy and Prodigy Plus Service Manual
For The Installer: Remote Condenser
Locate the condenser as near as possible to the
interior location of the ice machine.
Note: The location of the condenser is relative to
the ice machine is LIMITED by the specication on
the prior page.
Meet all applicable building codes.
Remote
Condenser
Roof Attachment
Install and attach the remote condenser to the roof
of the building, using the methods and practices of
construction that conform to the local building codes,
including having a roong contractor secure the
condenser to the roof.
Interconnecting Tubing
Power Supply
Ice Machine
Remote Condenser, Typical System Illustration
January 2015
Page 10
C2648 Prodigy and Prodigy Plus Service Manual
Precharged Line Routing
Do not connect the precharged tubing until all routing
and forming of the tubing is complete. See the
Coupling Instructions for nal connections.
Important: CONFIRM that the correct line set
(RTEL prex) has been provided.
1. Each set of pre-charged tubing lines contains
a 1/2” diameter liquid line and a 5/8” diameter
discharge line.
Note: The openings in the building ceiling or wall,
listed in the next step, are the minimum sizes
recommended for passing the refrigerant lines
through.
2. Have the roong contractor cut a minimum hole
for the refrigerant lines of 2”. Check local codes,
a separate hole may be required for the electrical
power supply to the condenser.
Caution: Do NOT kink the refrigerant tubing while
routing it.
3. Route the refrigerant tubes thru the roof opening.
4. Follow straight line routing whenever possible.
Excess tubing may EITHER be coiled up INSIDE
the building OR cut out prior to connection to the
ice maker and condenser.
If the excess tubing is cut out, after re-brazing the
tubing must be evacuated prior to connection to the
ice maker or condenser.
If the excess tubing is to be coiled, spiral it
horizontally to avoid excess trapping in the lines.
5. Have the roong contractor seal the holes in the
roof per local codes
Minimize tubing
routed outside
of the controlled
space
Best Practice: Coil
excess tubing inside
the building in a
horizontal coil.
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Coupling Instructions
The couplings on the ends of the pre-charged line
sets are self-sealing when installed properly.
Follow these instructions carefully.
These steps must be performed by an EPA Certied
Type II or higher technician.
Initial Connections
1. Remove the protector caps and plugs. Wipe the
seats and threaded surfaces with a clean cloth to
It is important that ONLY the nut on the pre-charged
tube be turned, or the diaphragms will be torn out
by the piercing knives and they will be loose in the
refrigeration system.
Note: As the couplings are tightened, the
diaphragms in the quick connect couplings will
begin to be pierced. As that happens, there will be
some resistance to tightening the swivel nut.
remove any possible foreign matter.
2. Lubricate the inside of the couplings, especially
the threads and O-rings, with refrigerant oil.
3. Position the ttings on the correct connections on
the condenser and ice machine.
• Connect the 5/8” discharge line to the remote
condenser tting.
• Connect the 1/2" liquid line to the remote condenser
tting.
• Connect the discharge line to the ice maker tting.
• Connect the 1/2" liquid line to the ice maker tting.
Final Connections:
4. Tighten the couplings together by hand until it is
certain that the threads are properly engaged.
5. Hold the tubing from rotating with one wrench and
tighten each coupling swivel nut with another until
it bottoms out or a denite increase in resistance
is felt.
6. Mark a line on the coupling nut and unit panel.
Then tighten the coupling nut an additional one-
quarter turn. The line will show the amount that
the nut turns. Do NOT over tighten.
7. Check the couplings for leaks after all connections
have been made, and after the king / liquid outlet
valve has been opened (do not open at this time).
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Plumbing Requirements
All models require connection to cold, potable water.
A hand actuated valve within site of the machine is
required. There is a single 3/8” are nut inlet water
connection, and a 3/8” to 3/8” are union is supplied
with the machine and can be used if desired.
Water Filters
Install a new cartridge if the lters were used with a
prior machine.
Drains
All models require drain tubing to be attached to them.
There is a single ¾” FPT drain tting in the back of the
cabinet.
Install new tubing when replacing a prior ice machine,
as the tubing will have been sized for the old model
and might not be correct for this one.
Water Inlet
Connection
1. Connect water supply to water inlet ttings.
2. Connect drain tubing to drain tting.
3. Route the drain tubing to building drain. Follow
local codes for air gap.
4. Use rigid drain tubes and route them separately –
do not Tee into the bin’s drain.
Vent the reservoir drain. A vertical vent at the back of
the drain, extended about 8 – 10” will allow the gravity
drain to empty and also keep any surges during
draining from discharging water.
Horizontal runs of drain tubing need a ¼” per fall per
foot of run for proper draining.
Follow all applicable codes.
Potable Water
Supply
Optional Water
Filters
Reservoir Drain,
Venting Required
Floor Drain
Water Supply and Drain Connections
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Electrical
The machine is not supplied with a power cord, one
must either be eld installed or the machine hard-
wired.
The dataplate on the back of the cabinet details
the power requirements, including voltage, phase,
minimum circuit ampacity and maximum fuse size.
HACR type circuit breakers may be used in place of
fuses. Extension cords are not permitted. Use of a
licensed electrician is recommended.
The ice maker is designed to operate on its own
electrical circuit and must be individually fused.
Voltage variation must not exceed the limits listed
earlier.
The remote condenser is designed to be powered
from the ice machine. A separate knockout hole has
been provided near the ice maker electrical junction
box.
Remote
Condenser
Electrical
Connection
Electrical connections are made inside the junction
box in the back panel of the ice machine.
1. Remove the junction box cover and route the
power cord through the access hole and properly
attach the power supply wires to the leads in the
junction box.
2. Attach the remote condenser fan motor wires to
the wires in the junction box tagged “fan motor
leads”.
3. Install eld supplied strain reliefs per code. Attach
a ground wire to the ground connection in the
junction box.
4. Check voltage when complete.
5. Return the junction box cover to its original
position and secure with the original screws.
Follow all applicable local, state and national codes.
Power
Supply
Electrical Connections
January 2015
Page 14
C2648 Prodigy and Prodigy Plus Service Manual
Final Check List:
1. Is the unit located indoors in a controlled
environment?
2. Is the unit located where it can receive adequate
cooling air?
3. Has the correct electrical power been supplied to
the machine?
4. Have all the water supply connections been
made?
5. Have all the drain connections been made?
6. Has the remote condenser been properly
installed?
7. Has the interconnecting tubing been properly
routed between the remote condenser and the ice
machine?
8. Have the quick connects been properly
connected?
9. Has the power supply wire from the ice machine
to the remote condenser been properly run and
connected?
10. Has the unit been leveled?
11. Have all unpacking materials been removed?
12. Is the water pressure adequate?
13. Have the drain connections been checked for
leaks?
14. Has the bin interior been wiped clean or sanitized?
15. Have any water lter cartridges been replaced?
16. Have all required kits and adapters been properly
installed?
January 2015
Page 15
C2648 Prodigy and Prodigy Plus Service Manual
Initial Start Up
Remove front and left side panels. Check machine
for any packing or wires rubbing moving parts. Note
location of control board in lower left corner of the
machine’s front.
1. Switch on the electrical power to the machine.
2. Observe that some of the control’s indicator lights
glow and its display shows O.
3. Wait 4 hours for the compressor’s crankcase
heater to warm up the oil in the compressor.
1. Open the water supply valve.
2. Turn the receiver’s outlet valve to the full open
position.
3. Push and release the ON button of the lower left
corner switch panel.
The indicator light will begin to blink F. The purge
valve will open and the water pumps will start.
The inlet water valve will open to add water to the
reservoir. After a few seconds the purge valve will
close and the water pumps will stop. Water will ow
into the machine until the reservoir is full. The hot
gas valves and harvest assist devices will activate
and the liquid line solenoid valve will open, then the
compressor, remote fan motor and water pumps
will start. The display will show a continuous F. Five
seconds later the hot gas valves will close and the
harvest assist devices will return to their standby
positions. Warm air will be discharged from the
condenser coil.
7. When the ice has frozen enough, the Ready for
Harvest indicator light will be on steady. After it’s
been on steady for a few seconds Harvest will
begin.
The display shows an H. The hot gas valves open
and the harvest assist mechanisms are activated.
The purge valve opens to drain some water, when it
does the inlet water valve opens to rell the reservoir.
After a few seconds the purge valve closes but the
inlet water valve continues to ll the reservoir. Harvest
continues until the ice is released as a unit from each
evaporator and forces each curtain to open.
8. When all curtains have opened and re-closed the
controller returns the unit to a freeze cycle.
9. Check the ice harvested for proper bridge
thickness. The ice bridge is factory set at 3/16
inch. If needed, adjust bridge thickness. Do NOT
make it too thin.
10. Determine the water purge setting from the table
on the next page. If desired, change the setting to
accommodate the local water conditions.
11. Return the panels to their normal positions and
secure them to the machine.
12. Instruct the user in the operation of the machine
and its maintenance requirements.
13. Fill out and mail the warranty registration form or
go on line at Scotsman’s website, www.scotsmanice.com and register it there.
4. During the Freeze cycle move each curtain to
conrm the controller is getting the signal from the
curtain switch. Two of them will cause the SW1 or
SW2 light on the control board to blink ON when
the curtain moves away from the evaporator and
OFF. One of the curtains will cause the period in
the display code to blink ON when the curtain is
moved away and OFF when returned to its normal
position.
5. Note: Moving the curtain during the Freeze cycle
has no affect on unit operation.
6. Observe the Ready for Harvest indicator light. It
may blink early in the freeze cycle, that is normal.
The control will ignore that signal for the rst 6
minutes of freeze.
January 2015
Typical Ice Making Cycle Times (minutes)
Model 70oF. cond air /
50oF. water
C2648R 11 - 13 13 - 15
Listed times are for clean machines. Cycle times at
startup will be longer until the system stabilizes.
Page 16
90oF. cond air /
70oF. water
C2648 Prodigy and Prodigy Plus Service Manual
Adjustments
Bridge Thickness - For A Service Tech Only
1. Push and hold Off till the machine stops.
2. Remove evaporator cover.
3. Remove left curtain.
4. Use a box wrench and rotate the bridge thickness
adjustment screw in 1/8 turn increments CW
to increase bridge thickness. Rotate CCW to
decrease bridge thickness.
Caution: Do not make the bridge too thin or the
machine will not harvest properly. Bridge thickness
adjustments are not covered by warranty.
5. Return curtain to its normal position.
6. Push and release the On button. Check next
harvest of ice. Repeat steps 1-6 if needed.
1/8 to 3/16” bridge
Too Big
Just Right,
Small Cube
Just Right,
Medium Cube
Ice Bridge Thickness Measurement
Too Small
Water purge setting
The water purge is factory set to the automatic
position, suitable for most water conditions. The
setting can be changed to one of 5 manual settings or
left on automatic.
purge
1 - Minimum 2 - Moderate 3 - Standard 4 - Heavy 5 - Maximum A - Automatic
setting
Water
Type
RO water or
equivalent
Factory
Setting for
typical water
To set:
1. Switch the machine OFF by holding the Off button
in until a number or the letter A shows on the
display.
2. Press and release the On button repeatedly until
the number on the display corresponds to the
desired setting.
Ice Thickness Sensor
High TDS
water
Any with
conductivity not
less than 10
microSiemens/cm
3. Press and release the Off switch again to return to
the normal control state.
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Use and Operation
Once started, the ice machine will automatically
make ice until the bin or dispenser is full of ice. When
ice level drops, the ice machine will resume making
ice. There are four indicator lights at the front of the
machine that provide information on the condition of
the machine.
External Indicator Lights:
• Power
• Status
• Water
• Clean
Indicator Lights & Their Meanings
Power Status Water De-Scale & Sanitize
Steady Green Normal Normal – bin full or
making ice
Blinking Green Self Test Failure Switching on or off - Blinking Red - Diagnostic
shutdown or,
if making ice,
temperature sensor
failure
Yellow - - - Time to de-scale
Blinking Yellow - - - In Cleaning mode
Light off No power Switched off Normal Normal
If the Water light is on, the machine has sensed a
lack of water. Check the water supply to the machine.
The water may have been shut off or the water lter
cartridges need to be changed.
- -
Lack of water -
and sanitize
If the Clean light is on, the machine has determined
that it may need to be cleaned. Contact an authorized
Scotsman service agent and have the machine
cleaned, de-scaled and sanitized.
Other Indicators
Removal of the front panel allows review of the Code
Display and Component Indicator Lights.
Note: A Component Indicator Light switches ON
to indicate that the component is operating.
Note: There are three Curtain Switch lights, SW1,
SW2 and the Period in the display code. A curtain
switch light is ON when a curtain is either open or not
present.
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C2648 Prodigy and Prodigy Plus Service Manual
Switch Panel Area
The On and Off switches are front accessible at the
lower left corner.
Switch Door
To switch the machine OFF, push and release the Off
button. The machine will shut off at the end of the next
cycle.
To switch the machine ON, push and release the
On button. The machine will go through a start up
knob and an additional indicator light to the right of the
controller’s switches near the top of the unit.
The ultrasonic ice level control allows control of the
point that the ice machine stops making ice. Reasons
for this include:
• Seasonal changes in ice used
• Planning to sanitize the bin
• Faster turnover for fresher ice
Use of adjustable ice level control
There are several positions the ice level can be set
to, including Off (knob and label indicators lined up),
w
e
Bin
o
r
L
Full
Adjust Ice Level
02-4294-01 Rev. A.
where it lls the bin until the standard bin control shuts
the machine off. See the kit’s instructions for complete
details.
process and then resume ice making.
Control Options
There are two optional, eld installed controls that can
be on this machine.
• KVS Adjustable ice level control
• KSBU Advanced Feature control
Adjustable ice level control (optional)
When this option is present there is an adjustment
January 2015
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Rotate the adjustment post to the desired ice level.
The machine will ll up to that level and when it shuts
off the Bin Full indicator light next to the adjustment
knob will be On.
Note: Ice will build up in the bin at an angle, the
distances controlled will be from the sensor to the
top of the ice directly beneath it.
C2648 Prodigy and Prodigy Plus Service Manual
Options and Other Information
Smart-Board
When this option is present there is an additional
display panel in the area below the main control
board. It is not visible when the front panel is on.
The Smart-Board’s features include:
• Seven day programmable ice level setting when
used with the optional Vari-Smart ice level control
• Recording of machine operation, including cycle
time.
• Calculation of average cycle time
• Recall of malfunctions with the time they occurred.
Ice
The cuber drops ice in large sections. That ice will
break up into random parts as it falls into the bin, but
some large sections may remain on top of the ice in
the bin.
Heat
Most heat is exhausted at the remote condenser. The
ice machine head should not generate signicant
heat.
Noise
The ice machine will make noise when it is in ice
making mode. The compressor and water pumps all
produce some sound. It is also normal to hear some
cracking just before the harvest cycle begins.
The ice harvests as a unit or slab, which makes some
noise when it impacts the bin. These noises are all
normal for this machine.
Caution: Do not place anything on top of the ice
machine, including the ice scoop. Debris and moisture
from objects on top of the machine can work their way
into the cabinet and cause serious damage. Damage
caused by foreign material is not covered by warranty.
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C2648 Prodigy and Prodigy Plus Service Manual
Cleaning, Sanitation and Maintenance
This ice system requires three types of maintenance:
• Remove the build up of mineral scale from the ice machine’s water system and sensors.
• Sanitize the ice machine’s water system and the ice storage bin.
• Clean the remote condenser.
It is the User’s responsibility to keep the ice machine and ice storage bin in a sanitary condition. Without
human intervention, sanitation will not be maintained. Ice machines also require occasional cleaning of their
water systems with a specically designed chemical. This chemical dissolves mineral build up that forms during
the ice making process.
Sanitize the ice storage bin as frequently as local health codes require, and every time the ice machine is
cleaned and sanitized.
The ice machine’s water system should be cleaned and sanitized a minimum of twice per year.
1. Remove front panel.
2. Push and release the Clean button. Machine will
go thru a manual harvest and then begin draining
the reservoir.
Note: All curtains must be in their closed
positions. Move curtains to release an ice trapped
after ice is harvested.
3. Remove the evaporator cover.
Scotsman Ice Machine
Cleaner contains acids.
These compounds may cause
burns.
If swallowed, DO NOT
induce vomiting. Give large
amounts of water or milk. Call
Physician immediately. In
case of external contact, ush
with water.
4. Remove all ice from the bin.
5. Wait until the Code Display blinks the characters
A d 1, then pour 24 ounces of Scotsman Clear
1 Scale remover into the water reservoir. The
machine will go through a circulation and ushing
cycle and then shut off, displaying O. This will take
35 minutes.
Set aside.
9. Remove evaporator covers, set aside.
10. Remove right side panel and liner, set aside.
11. Remove all three curtains. Set aside.
12. Twist counterclockwise and lift water pumps up
and tip to one side.
13. Remove front water reservoir cover plate, set
aside.
14. Remove sump cover and water level sensor, set
sump cover aside.
15. Pull water reservoir forward; tip up and out of the
machine.
16. Mix a locally approved sanitizer solution. A
recommended sanitizer is 1 two ounce packet
of Stera Sheen Green Label to two gallons of
lukewarm (95-100 degrees F.) water.
17. Thoroughly wash the water reservoir cover plate,
sump cover, water distributors, distributor covers,
evaporator covers, right side panel liner, curtains
and reservoir with the sanitizer solution.
18. Thoroughly wash the shelf of the ice machine
cabinet where the reservoir was resting.
19. Thoroughly wash the interior of the evaporator
compartments including the back panels and
evaporator edges.
6. Check for scale, repeat steps 2 thru 5 if scale is
still evident.
7. Disconnect pump hoses from water distributors.
8. Depress snaps and pull water distributors forward
and out of the machine. Remove covers and
inspect for scale. Remove any remaining scale.
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20. Return the reservoir to its original position
21. Return the sump cover, water level sensor, water
distributors with covers, pump hoses, evaporator
covers, right side panel liner and curtains to their
original positions on the ice machine.
22. Return the pumps to their normal positions.
C2648 Prodigy and Prodigy Plus Service Manual
Inspect Orifice Holes
23. Pour one gallon of the sanitizer solution into the
reservoir.
24. Push and release the yellow Clean button.
25. Operate the machine until it stops.
26. Return all removed panels to their original
positions.
27. Push and release the green ON button to resume
ice making. Remove and discard all ice.
Clean Storage Bin
Mix a solution of Scotsman Clear 1 ice machine
scale remover and wash all interior surfaces of the
ice storage bin to remove any mineral scale build up.
Pour excess cleaner solution into the bin’s drain.
Mix a solution of sanitizer and thoroughly wash all
interior surfaces of the ice storage bin. Pour excess
sanitizer solution into the bin’s drain.
Squeeze Tabs Together, Slide Out Until
it Stops, Then Lift To Remove
Remove Water Distributor
Water lters
If the machine has been connected to water lters,
check the cartridges for the date they were replaced
or for the pressure on the gauge. Change cartridges
if they’ve been installed more than 6 months or if the
pressure drops too much when the ice machine lls
with water.
Inspect Water Distributor
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C2648 Prodigy and Prodigy Plus Service Manual
Remote condenser and other maintenance
The condenser ns will need to be cleaned.
Push and release the Off button. Wait until the
machine stops.
Note: Lock out the controller or the ice machine
power supply to prevent an unauthorized fan
motor restart.
If there is imbedded grease, use a commercial coil
cleaner to wash out the grease. Dust can be blown
out with compressed air from the inside or use a
vacuum cleaner and soft brush. Be careful not to
damage the condenser’s ns. Use a n comb to
straighten any bent ns.
Exterior Panels
The front and side panels are durable stainless steel.
Fingerprints, dust and grease will require cleaning
with a good quality stainless steel cleaner.
Water Level Sensor
Release probes by pushing in on white buttons and
pulling probe down out of holder.
The water sensor probes and probe housing must be
cleaned regularly.
Locate water level sensor. Squeeze catches together
and pull up to remove sensor. Unplug from harness.
Separate probes from housing and wash all surfaces
with ice machine scale remover solution.
Note: Be sure white holder is clean.
Return probes to holder.
Technical Highlights
• 3 Evaporators
• 3 Thermostatic Expansion Valves
• 3 Harvest Assist Solenoids
• 3 Hot Gas Valves
• 1 OPR valve
Ice making or the freeze cycle is controlled by an ice thickness sensor on the far left evaporator.
When the ice is the correct size the controller switches the machine to a harvest cycle.
All three hot gas valves open at the same time.
Harvest continues until all 3 curtains have opened. After all 3 curtains have opened and re-closed, the freeze
cycle restarts.
If one or more of the curtains stay open for 30 seconds or longer, the controller switches the machine off
(closes the liquid line solenoid valve then shuts the compressor off) and signals bin full. It will restart ice
making when all three curtains are closed.
The OPR valve is set to limit dome pressure during harvest to 80 PSIG.
The optional KVS (Vari-Smart) sensor location is in the base behind the compressor.
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C2648 Prodigy and Prodigy Plus Service Manual
What to do before calling for service
Reasons the machine might shut itself off:
• Lack of water.
• Freeze cycle takes too long.
• Harvest cycle takes too long.
• High discharge temperature.
• Controller self test failure.
• Very high voltage
Check the following:
1. Has the water supply to the ice machine or
building been shut off? If yes, the ice machine will
automatically restart within 25 minutes after water
begins to ow to it.
2. Has power been shut off to the ice machine? If yes,
the ice machine will automatically restart when power
is restored.
3. Has someone shut the power off to the remote
condenser while the ice machine still had power? If
yes, the ice machine may need to be manually reset.
To Manually Reset the machine.
1. Open the switch door
2. Push and release the Off button.
3. Push and release the On button.
To Shut the Machine Off:
1. Open the switch door
2. Push and hold the Off button for 3 seconds or until
the machine stops.
Reset or Switch Off
Open
Switch
Door
Switches
4. Is a curtain open because some ice is stuck under
it? If so, remove the ice and the machine should start
in a few minutes.
Note: Curtains can be removed & replaced
anytime the machine is in a standby mode or
when it is in a freeze cycle. Removal of all curtains
during harvest terminates harvest at that point
and, if left off, will result in the machine shutting
off.
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C2648 Prodigy and Prodigy Plus Service Manual
Overall System Types:
• Refrigeration: Mechanical remote cooled. Includes reciprocating hermetic compressor, head pressure
control valve (headmaster), receiver and liquid line solenoid valve.
• Water System: Inlet water solenoid valve lls reservoir once per cycle. Purge solenoid valve opens to
discharge some reservoir water once per cycle.
• Control System: Electronic
• Harvest cycle sensor: Conductivity probe
• Water full/empty sensor: Conductivity probe
• Bin Control: Curtain Switches
• Ice type: Unied
• Harvest system: Hot gas defrost with mechanical assist
Electrical Components:
• Compressor
• Liquid line valve
• Contactor
• Water Pumps (2)
• Pump relay - NC - shuts pump 2 off during draining
• Inlet Water Solenoid Valve
• Purge or Dump Valve
• Fan Motor - on remote condenser
• High pressure cut out
• Harvest Assist Solenoids (3)
• Hot Gas Valves (3)
• High capacity relay - operates all 3 harvest assist solenoids and hot gas valves
• Controller
• Transformer – 12v AC for the controller only
• Water Level Sensor
• Ice Thickness Sensor
• Curtain Switches (3)
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C2648 Prodigy and Prodigy Plus Service Manual
Controller Information
Machine Indicator Lights
• Power
• Status
• Water
• Clean
Code Display
Main codes - automatically displayed
F ..........Freeze Cycle
F ashes Freeze Cycle is Pending
H ..........Harvest Cycle
H ashes ....Manual Harvest
b ...........Bin is Full
C ..........Clean Cycle
L ...........Board Locked
d ..........Test Mode
O ..........Off
E ...........Self Test Failed
1 ashes Max Freeze - Retrying
1 ...........Max Freeze Time Shut Down
2 ashes Max Harvest - Retrying
2 ...........Max Harvest Time Shut Down
3 ...........Slow Water Fill
4 ...........High Discharge Temp
5 ...........Sump Temp Sensor Failure
7 ...........Discharge Temp Sensor Failure
8 ashes Short Freeze - Retrying
8 ...........Short Freeze - Thin ice
Setting Codes - requires push button sequence
Water Purge Settings
A, 1, 2, 3, 4, 5
De-Scale notication
- see box to the right
Change De-Scale Notication Interval - This
feature is accessible only from standby
(Status Light Off).
1. Press and hold harvest button for 3 seconds.
This starts the Time to Clean Adjustment
Mode and displays the current time to clean setting.
2. Press the clean button repeatedly to cycle
through the 4 settings:
1 year
0 or disabled
4 months
6 months (default)
3. Push Off to conrm the selection.
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C2648 Prodigy and Prodigy Plus Service Manual
Controller Information
Component Indicator Lights
• Condenser Fan / Aux (Aux = liquid line solenoid)
• Water Pump
• Purge Valve
• Water Solenoid
• Hot Gas
• Compressor
• Ready to Harvest
• Sump Empty
• Sump Full
• Curtain SW1
• Curtain SW2
• Curtain SW3 - in Display Code
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C2648 Prodigy and Prodigy Plus Service Manual
How It Works
Freeze Cycle. At start up the controller drains and rells the reservoir. The reservoir rells when the mid length
water level sensor probe is uncovered and continues to ll until the top probe is in contact with water. When the
reservoir has lled, the liquid line valve, compressor and water pumps are switched on.
After the discharge pressure has increased past the set point of the headmaster in the condenser, the
headmaster will direct refrigerant gas into the condenser and warm air will be discharged out of the condenser.
The headmaster will modulate to maintain a minimum discharge pressure. Water ows over the evaporators
as the refrigeration system begins to remove heat. When the water temperature falls to a preset point, as
measured by the water temperature sensor, the controller shuts off the water pumps for 30 seconds. The
freeze cycle resumes when the pumps restart and ice begins to form on the evaporator. As it forms, the water
owing over the ice moves closer and closer to the metal tip of the ice thickness sensor. When it comes
into contact with the sensor for a few continuous seconds, that signals the controller that the freeze cycle is
complete.
Harvest Cycle. When the harvest cycle begins, the controller connects power to the High Capacity Relay,
which switches on the hot gas valves, and through a parallel circuit, the harvest assist solenoids. After a few
seconds the purge valve opens. When the purge valve is opened, a relay is energized to disconnect power
to pump number 2, and water is drained from the reservoir by pump number 1. Based on either the automatic
purge or manual purge setting, the pump and purge valve will be switched off at a time determined to have
drained enough water for that setting. The inlet water valve will open to ll the reservoir anytime the mid length
probe is uncovered, which occurs during the reservoir drain cycle.
Harvest continues as the hot discharge gas ows into the evaporator's serpentines, heating up the
evaporators. At the same time the harvest assists are pushing against the back of each ice slab. When the
ice releases from an evaporator, it harvests as a unit, and the harvest assist probe provides some additional
force to push it off. When the ice falls off it will force that curtain open. An open curtain during the harvest cycle
signals the controller that that evaporator has released its ice. The controller will continue harvest until all three
curtains have opened. If a curtain remains open, the controller will shut the machine down. Anytime harvest
is complete the hot gas valve and harvest assists are shut off. The harvest assist solenoid pin returns to its
normal position by spring pressure.
If the curtains re-close after harvest, the freeze cycle will restart.
Shut down occurs when a curtain remains open after a harvest cycle. The controller will switch off the liquid
line solenoid valve and operate the compressor for 30 seconds, then shut it off.
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C2648 Prodigy and Prodigy Plus Service Manual
Electrical Sequence - Remote Cooled
Power connected, unit previously switched Off.
Control board does a self check. If the self check fails, the unit displays an E and no further action will occur.
If the self check passes, the controller will display a 0, the curtain lights will be ON and the Power and Sump
Empty lights will be ON.
Pushing and releasing the On button will start the ice making process.
The display will begin to blink F. The component indicator lights will switch on and off to match the
following process:
The purge valve opens and one water pump starts to empty the reservoir. This is done to discharge any excess
water from ice melting into the reservoir.
The hot gas valves and the harvest assists are energized by the High Capacity Relay.
The inlet water valve will open to ll the reservoir. The water valve can open any time the water level is low.
After a few seconds the purge valve closes and the pump shuts off.
When the reservoir is full the inlet water valve stops, the liquid line valve is opened and the compressor
switches on. Five seconds after the compressor starts the hot gas valve and the harvest assist solenoid are
de-energized. Both water pumps switch on.
Light Information: The display shows a non-blinking F. The Power and Status Lights will be Green. The
compressor, fan motor, water pump, sump full lights will be ON and all curtain switch lights will be
OFF.
The Freeze cycle continues. When the reservoir water temperature falls to a certain preset point, the
water pumps will shut off for 30 seconds. This is the anti-slush period. At this time the controller checks the
conductivity of the water in the reservoir for the auto-purge feature. After the water pumps restart the Sump Full
light will go out and neither sump lights will be on for the rest of the freeze cycle.
When the ice has built up enough so that the water owing over the evaporator comes into continuous contact
with the ice level sensor, the Ready to Harvest light will begin to blink on and off. When it has been On
continuously for 3 seconds, the controller will switch the machine into a Harvest cycle.
Indicator Information: The display shows a non-blinking H. The Power and Status Lights will be Green.
The compressor and hot gas valve lights will be ON. After a few seconds the water pump, purge valve
and inlet water valve lights will switch on.
The three harvest assists are connected in parallel with the three hot gas valves. Although energized
throughout the harvest cycle, a harvest assist probe does not move until the ice has become partially loosened
from the evaporator plate by the action of the hot refrigerant gas passing through the evaporator serpentine.
The remote condenser fan motor is powered by the compressor contactor, so it will be operating during the
harvest cycle.
The operating water pump and purge valve will shut off when the purge level setting time has been reached,
either the manual time or the automatic time. The inlet water valve will remain on until it lls the reservoir. The
Ready to Harvest light will switch Off when the ice falls from the evaporator.
Harvest continues until the ice slab is ejected from the evaporator and falls, opening the curtain. When the
curtain opens, the magnetic reed curtain switch opens, breaking the circuit to the controller. If all the curtains
re-close within 30 seconds, the controller switches the machine back into another freeze cycle.
If any curtain switch remains open, the controller shuts the machine down and puts it into a standby position.
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C2648 Prodigy and Prodigy Plus Service Manual
Electrical Component Details
Compressor
• Operated by the compressor contactor.
Contactor
• Operated by the controller and the high pressure cut out switch. Line voltage coil. When energized the
Compressor indicator light will be ON.
Water Pumps
• Operated by the controller, one of them thru a NC relay. When the Pump light is ON during a Freeze cycle,
both pumps should be operating. When the Pump and Purge lights are both ON, one pump will be ON and
one will be OFF.
Inlet Water Solenoid Valve
• Operated by the controller. Line voltage coil. When energized, the Water Solenoid indicator light will be ON.
Purge Valve
• Operated by the controller. Line voltage coil. When energized, the Purge Valve indicator light will be ON.
Energized for a time during harvest.
Fan Motor
• Remote condenser fan motor is on whenever the compressor is.
High pressure cut out
• There is a high pressure cut out switch that shuts the power off to the compressor contactor if the
discharge pressure is too high. It is an automatic reset.
Harvest Assists - Originally solenoids later units have motors
• Operated by the controller through a relay. In parallel with the hot gas valve. Cycles on and off at the
beginning of a restart. Energized throughout the harvest cycle. Line voltage coil.
Liquid Line Valve
• Opened by the controller to start a freeze cycle. Closed to shut unit off. Line voltage coil.
Hot Gas Valves
• Operated by the controller through a relay. In parallel with the harvest assist. Cycles on and off at the
beginning of a restart. Energized throughout the harvest cycle. Line voltage coil.
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Electrical Component Details
Controller
• Senses ice thickness, water level, water temperature, discharge temperature. Controls compressor
contactor, fan motor, water pump, inlet water valve, hot gas valve, purge valve, harvest assist solenoid.
Indicates status and component operation. 12 volt.
Transformer
• 12 volt secondary, supplies power to controller only.
Water Level Sensor
• Three probe conductivity sensor. Longest probe is common, mid probe is rell sump, top probe is full sump.
Rell can occur at any time.
Ice Thickness Sensor
• Single wire conductivity sensor. Circuit made from controller to ground to controller when water contacts a
probe suspended over ice plate. Signals ready for harvest.
Curtain Switches
• Magnetic reed switch. Normally open, switch is closed when magnet is nearby. This model has three
curtain switches. Curtains may be removed in the freeze cycle without affecting controller operation. A
curtain removed during harvest will cause the controller to terminate harvest and shut the unit off. All
curtains must open to terminate harvest, and if any one remains open for 30 seconds that signals the
controller to shut the unit off on bin full.
Water temperature sensor
• Thermistor inserted into the water pump discharge hose.
Discharge temperature sensor.
• Thermistor attached to the discharge line near the compressor. Reported temperature used by the
controller to determine end-of-cycle-fan-off-delay time. If discharge temperature exceeds a preset
maximum, controller will shut the machine off.
Note: Controller will operate machine in a default mode with thermistors disconnected from the
controller. Diagnostic code #5 or 7 will be displayed during that time.
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C2648 Prodigy and Prodigy Plus Service Manual
Component Indicator Light Table
System Indicator Light ON
Condenser Fan or Liquid Line Valve LLV open
Water Pump Pump Motor Powered
Purge Valve Purge Valve Opens
Inlet Water Solenoid Valve Inlet Water Valve Opens
Hot Gas Hot Gas Valve Opens
Compressor Contactor Contactor Closes
Ready to Harvest Water contacting ice thickness sensor probe
Sump Empty Open between mid sensor and common
Sump Full Closed between top probe and mid probe
Curtain Switch Curtain open
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C2648 Prodigy and Prodigy Plus Service Manual
Refrigeration
Refrigerant: R-404A
Charge: 240 ounces
Compressor: Copeland hermetic
Compressor Amps:
• Freeze - 13.2 to 12.9, declining to 9.6 at the end of the freeze cycle. 11.6 to 11.9 at ve minutes.
• Harvest - 12.7 to 11.8
Expansion valves: Non adjustable, internally equalized, one per evaporator.
Hot gas valves: Pilot operated, line voltage coils. One per plate.
Condenser: Upow type with aluminum coils.
Headmaster: Included with condenser.
Remote Systems: Head pressure control valves in condenser. No check valves. Controller pumps unit down
by closing the liquid line valve and keeping the compressor on for a xed time period at shut down.
High pressure cut out. Shuts compressor off if discharge pressure is too high, automatic reset.
• Cut out at 450 PSIG,
• Cut in at 350 PSIG.
Evaporators: Unied cell plate. Nickel plated copper. 18” tall.
Small cube = half dice, medium cube = full dice.
• Small cube: 7/8" high x 7/8" deep x 3/8" high
• Medium cube: 7/8" high x 7/8" deep x 7/8" high
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Refrigeration Schematic
Remote Condenser
Suction
Evaporator
Head
Pressure
Control
Liquid
Discharge
Hot Gas
Valve
OPR
Valve
TXV
Compressor
Receiver
Liquid
Liquid Line Valve
Heat Exchange
Accumulator
C2648R
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Water System
Batch type. Water reservoir contains full water charge for each ice making cycle.
Water valve: Solenoid type. Opens to ll reservoir when mid sensor probe no longer makes a circuit to the
bottom probe. Closes when reservoir is full and top probe makes circuit to mid probe.
Pumps: Unsealed pedestal type, twist-release mounting
Water purge valve: Solenoid type. Opens to purge water during harvest cycle.
Water Level Sensor: Three probe conductivity.
Distributors: ABS plastic. Evenly distributes water over the evaporator surface. Slides off the evaporator top.
Removable cover for ease of cleaning.
Water Distributor Removal
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C2648 Prodigy and Prodigy Plus Service Manual
Control Operation
Standard control:
• Electronic controller operating from a 12 AC volt power supply. Will operate within a voltage range between
10 and 15.5.
• User’s Indicator lights, four front visible: Power, Status, Water, De-scale/Sanitize.
• Accessible On switch.
• Accessible Off switch.
• Code Display: Displays letters and numbers to indicate cycles and diagnostic codes.
• Manual Harvest switch: Use to trigger harvest at any time.
• Clean switch: Use to initiate and nish the de-scale or sanitizing cycles.
• Component Operation Indicator Lights: Indicate the status of certain components; water level; ready for
harvest; curtain switch position.
• Power Light: On when power is being supplied to the controller.
• Status Light: Green when machine is in ice making mode and is operating correctly. Blinks red when a
machine malfunction has been detected.
• Water Light: Blinks red when reservoir does not ll with allowed time period.
• De-scale / sanitize: Yellow when the controller has determined it is time to de-scale and sanitize the
machine. Use clean process to reset light. Time is determined by power up time and controller's setting.
Standard setting is 6 months.
Controller Connections:
• J1 – Ground and Power Supply
• J2 – High voltage power harness to loads
• J3 – Factory use
• J4 – Optional board connector
• J5 - Communications port
• J6 – Thermistor connection
• J7 – Curtain switch
• J8 – Curtain switch
• J9 – Water level sensor
• J10 – Ice thickness sensor
• J11 – Bin thermostat. Used for Curtain Switch 3. This model cannot use with a bin thermostat.
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C2648 Prodigy and Prodigy Plus Service Manual
Control Safeties
Max freeze time – 45 minutes
When exceeded, the controller will attempt another freeze cycle. If the next cycle's freeze time is less than
maximum, the control will continue normal ice making. If the next freeze cycle was too long, the control will
again attempt another freeze cycle. If the freeze cycle is too long three consecutive cycles, the controller will
shut the unit off and it must be manually reset.
Min freeze time – 6 minutes
If the controller switches the machine into harvest within 20 seconds of the minimum freeze time, the controller
will harvest for a preset time and does not stop if the curtain switch opens. If this occurs again in the next three
cycles, the machine will shut down and must be manually reset.
Max harvest time – 3.5 minutes
If the harvest cycle has continued for 3.5 minutes without the curtain opening, the controller will shut the
machine off for 50 minutes and then restart. If there is another the machine will shut the machine off for
another 50 minutes and then restart. If it fails a third consecutive time the controller will shut the machine down
and must be manually reset.
• Time between resets – 50 minutes
• Number of automatic resets – 2
• Max water ll time – 8 minutes. Machine will attempt a restart every 20 minutes.
• Max discharge temp – 250 degrees F.
• Time interval between cleanings – 6 months power on time - adjustable see page 18.
• Manual harvest time – 3 minutes
• Pump down interval. 12 hours. Pump down is 30 seconds of compressor only on time.
• Minimum compressor off time – 4 minutes
• Continuous Run Time Maximum Cycles - 100
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C2648 Prodigy and Prodigy Plus Service Manual
Restarts
Power Interruption
The controller will automatically restart the ice machine after adequate voltage has been restored.
• H blinks on code display
• Status indicator light blinks
• Reservoir is drained and relled
Default harvest is initiated. The curtain switch does not have to open to terminate harvest, harvest will continue
until the default harvest time expires. Default harvest time is 3 minutes. The machine will then return to a
normal freeze cycle.
Water Interruption
• The controller will attempt to ll the reservoir every twenty minutes until it is successful.
On-Off Switch Access
All models ship with the On and Off switches front accessible. If desired, the On and Off switches can be
covered by changing the bezel in the front panel’s trim strip. The Prodigy Plus models have the switches in the
lower left corner, and they can also be covered up by a xed door. See illustration below.
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Control Button Use (from standby)
Set purge level, 1-5 (1 is minimum, 5 is maximum) or Automatic:
• Hold off button in for 3 seconds. Release.
• Press and release the On button to cycle through and select one of the ve purge settings or to use the
Automatic setting.
Recall diagnostic code:
• Hold off button in for 3 seconds. Release.
• Press and release the Harvest button to cycle thru the last 10 error codes from most recent to oldest.
Clear diagnostic code:
• Hold Clean and Harvest buttons in for 3 seconds to clear all prior codes.
Reset control:
• Depress and release Off, then depress and release On
Start Test Mode:
• Hold Off button in for 3 seconds. Release.
• Hold Clean button in for 3 seconds. Release.
Lock / Unlock control:
• Hold On button in for 3 seconds, keep holding then press and release Off twice.
Empty reservoir:
• Hold Clean button in for 3 seconds. Release. Pump and purge valve are ON for 30 seconds. Repeat as
needed.
Test Mode:
• Depress Off for 3 seconds, release. Then depress Clean for 3 seconds.
The sump will ll the rst 30 seconds of the test. If the sump is full it will overow into the bin. At 30 seconds
the WIV will shut off and the WP will turn on. You will be able to see and hear the water running over the plates.
After 10 seconds the PV and HGV will turn on. Water will be purging from the machine. After 10 more seconds
the compressor will start. 5 seconds later the HGV will close. The compressor will run for a total of 20 seconds.
After which everything will turn off for 5 seconds. After that time the HGV will open and you’ll be able to hear
the hissing as the pressure is equalized. After 10 seconds all will be off and the output test will be complete.
Change De-Scale Notication Interval
Like the others, this feature is accessible only from standby (Status Light Off).
1. Press and hold harvest button for 3 seconds. Starts the Time to Clean Adjustment State and displays the
current time to clean setting.
2. Press the clean button repeatedly to cycle through the 4 possible settings:
• 1 year (8760 hours) • 0 (disabled) • 4 months (2920 hrs) • 6 months (4380 hours) (default)
3. Press Off or leave untouched for 60 seconds to select the displayed interval
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Diagnostics
Problem Likely Cause Probable Solution
No power to unit Power disconnected Check breaker or fuse. Reset or
replace, restart and check
No power to controller Transformer open Replace transformer
Shut down on max. water ll time Water shut off Restore water supply
Shut down on maximum freeze
time
Water leak Check purge valve, curtain, sump,
pump hose
Dirty condenser Clean condenser
Restricted location, intake air too
hot
Ice thickness sensor dirty or
disconnected
Water distributor dirty Remove and clean water
Inlet water valve leaks through
during freeze
Connected to hot water Check for bleed thru from / missing
Incomplete harvest Check harvest system
High pressure cut out opened Check check fan motor
Fan motor not turning Check fan motor, check fan blade
Water pump not pumping Check pump motor, check
Pump hose disconnected Check hose
Liquid line valve does not open Check coil of valve, check
Compressor not operating Check compressor contactor,
Have condenser moved
Check ice thickness sensor probe
distributor
Check inlet water valve
check valve in building water
supply
Check quick connects for complete
piercing
controller using test mode
controller using test mode.
check controller using test mode
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Diagnostics
Problem Likely Cause Probable Solution
Shut Down on Maximum Freeze
Time (continued)
Shut down on maximum harvest
time
Compressor not operating
(continued)
Low refrigerant charge Add some refrigerant and restart
Hot gas valve leaks through during
freeze
Thermostatic expansion valve bulb
loose
Thermostatic expansion valve
producing very low or very high
superheat
Compressor inefcient Check compressor amp draw, if
Debris in refrigeration system Recover charge. Open quick
Ice bridge thickness too small, not
enough ice to open curtain
Ice bridge thickness too large, ice
frozen to evaporator frame
Purge valve does not open, water
melts ice bridge, not enough ice to
open curtain
Incomplete ice formation Check water distributor for partially
Curtain out of position Check curtain for swing restriction
Check compressor temperature
Check compressor voltage
Check compressor windings
unit. If cycle time improves, look for
leak.
Check hot gas valve for hot outlet
during freeze
Check bulb
Check evaporator superheat,
change TXV if incorrect
low and all else is correct, change
compressor
connects, check for loose or
missing foil. Open liquid line and
hot gas valves. Check for debris.
Replace drier, evacuate and weigh
in nameplate charge.
Check and adjust if needed
Check and adjust if needed
Check purge valve
plugged holes
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Diagnostics
Problem Likely Cause Probable Solution
Shut down on maximum harvest
time (continued)
Shut down on minimum freeze
time
Curtain switch does not open when
curtain does
Machine in very cold ambient Move machine to a warmer
Hot gas valve does not open Check hot gas valve, check
Harvest assist probe out of position
– ejector pin not retracted
Damaged evaporator Check evaporator surface
Grounded ice thickness sensor or
bridge too thin
Improper water ow Check water distributor cover, be
Check switch with ohmmeter
location
controller using test mode
Check harvest assist mechanism –
spring should retract pin
Check sensor for dirt and position.
Clean and adjust gap to evaporator
surface using 7/32” drill bit as a
gauge
sure it is sealed tightly
Check/clean spillway surface
Low Ice Making Capacity
Problem
Long freeze cycle
Long Harvest Cycle Dirty evaporator De-scale water system
Likely Cause Probable Solution
Dirty condenser Clean condenser
Hot ambient Check condenser inlet temp.
Water leak Check purge valve, check curtain
Water inlet valve leaks through Check inlet valve
Low on refrigerant Add refrigerant, if cycle time drops,
check for leak
Incorrect superheat Check evaporator superheat, if low
replace TXV
No harvest assist Check harvest assist mechanism
Bridge thickness too big Check and adjust bridge thickness
Machine in very cool ambient Increase room temperature
False bin full signal Ice jammed in
between curtain and sump
Curtain does not close correctly Check curtain for proper swing
Clear ice away
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Test Procedures - Sensors
All electrical components in this ice machine can be diagnosed with a volt-ohmmeter.
Curtain Switch:
1. Test using the controller’s indicator lights. Observe SW1 and SW2 and the Period in the display code.
Open and close the curtain in question. When the curtain is opened, the SW light will be ON.
When the curtain gets to within a half inch of closing (at the switch) the SW light will go OUT.
2. Test with an ohmmeter. Disconnect electrical power. Open the control box cover. Unplug the curtain switch
lead from the controller. Connect an ohmmeter to the leads of the switch. Open and close the curtain.
When the curtain is closed, the switch is closed and there will be continuity - a good curtain switch will have
very low resistance when the curtain is closed - .5 to 2 ohms. A defective switch has about 100 or more
ohms of resistance when the curtain is closed. When the curtain is open, the switch is open and the circuit
will be open.
3. Test the controller’s curtain switch circuit by jumping the connectors on J1 or J2 together. Reconnect
electrical power. When jumped, the matching SW light will go out. When unplugged or open, the SW light
will be ON.
Curtain Switch Indicator Lights
Light is ON when curtain is open
Curtain
Switch
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C2648 Prodigy and Prodigy Plus Service Manual
Ice Thickness Sensor
1. Test using the controller’s indicator light. Observe the Ready To Harvest light. Shut the machine off. Use
a wire to connect the metal part of the Ice Thickness sensor to the evaporator or simply remove the Ice
Thickness Sensor and touch its metal surface to the metal control box wall. The Ready for Harvest light
should go ON.
2. Test with an Ohmmeter. Disconnect electrical power. Open the control box cover. Unplug the ice thickness
sensor lead from the controller. Connect an ohmmeter lead to the ice thickness sensor lead, touch the
other ohmmeter lead to the ice machine chassis. There must be an open circuit. If there is continuity, the
sensor must be replaced. If there is no continuity, touch the ohmmeter lead to the metal part of the ice
thickness sensor. There should be continuity. If open, check the ice thickness sensor for scale build up.
Clean and recheck. If still open, replace the ice thickness sensor.
3. Test the controller’s ice thickness sensor circuit by connecting a wire from J10 to ground. Reconnect
electrical power. The Ready for Harvest light should go ON
Ready to Harvest Light
Ice Thickness Sensor, contact
with water triggers Ready To
Harvest light
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Water Level Sensor
1. Test using the controller’s indicator lights (sump empty and sump full). Unit must be powered up and there
must be water in the sump. Add some manually if needed. Locate water level sensor. Release from sump
cover and slowly lift up until the mid-length probe is out of the water. The sump empty light should come on,
and if the unit is on the inlet water solenoid valve will open to ll the reservoir. Return the water level sensor
to its normal position. If the unit is on and calling for ice the water will ll until the top probe is in contact with
it, at that time the sump full light will switch ON.
2. Test with an ohmmeter. Disconnect electrical power. Open the control box cover. Unplug the connector at
J9. Locate water level sensor and remove it from the sump cover. Test 1: Place one lead of the ohmmeter
on the longest probe and the other on the controller end of the red wire, there should be continuity. Test 2:
Place one lead on the controller end of the white wire and the other on the mid-length probe, there should
be continuity. Test 3: Place on lead on the controller end of the black wire and the other on the shortest
probe, there should be continuity. If not, clean the probes and recheck.
3. Test the controller’s water level sensor circuit. Reconnect electrical power. Unplug harness from water
level sensor, the sump empty light should be ON. Jump harness wires white and black. The sump full light
should be ON. Jump harness wires white and red, the sump full and sump empty lights will be OFF. Check
harness wire by wire for continuity if there is no reaction from the controller during this test.
Water touching the sensor’s short probe triggers the Sump Full light. No
water touching the mid-length probe triggers the Sump Empty light. During
most of the freeze cycle neither light will be on.
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C2648 Prodigy and Prodigy Plus Service Manual
Temperature Sensors
1. Check controller. If the sensor calibration is completely out of range, the code display will read either 5 or 7.
2. Check with an ohmmeter. Open control box cover, unplug sensor from J6. Water temperature probe:
Measure the temperature of the water. Push and release the clean button. Wait one minute. Measure
the resistance of the water probe (two leads next to the open socket) and compare to the resistance in
the chart for that temperature. Any reading within 1000 ohms is acceptable. Discharge sensor: Measure
the temperature of the discharge line as close to the sensor as possible. Measure the resistance of the
discharge temperature sensor (two leads farthest away from the open socket on the harness connector)
and compare to the resistance in the chart for that temperature. Any reading within 1000 ohms is
acceptable.
3. Alternate procedure: Remove both water and discharge sensors from their places on the ice machine. Put
both into a container of ice water. Put a thermometer in the water. When the thermometer is at 32 degrees
F., check the resistance of each sensor. The resistance should be within 1000 ohms of 32649.
Water
Temperature
Discharge
Temperature
Back of Controller
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C2648 Prodigy and Prodigy Plus Service Manual
Water Pumps
Test using the controller’s indicator lights.
1. Check the indicator light during the freeze cycle. The light will be On for all but the 30 second anti-slush
period, so observe the light for one minute. When it is On, check the water pumps, both should be
operating. If only one is operating check for voltage to that pump, if there is no voltage, replace that pump.
One of the pumps will operate during the part of the drain cycle, when the purge valve light is on. If both are
off, check for voltage at the dump valve relay. The coil of that relay should have power when the purge light is
on, connecting power to one of the pumps. Check for voltage from the relay to the pump. If there is voltage to
the pump and it does not pump water, replace the pump. If there is no voltage at the pump and the purge valve
is working, replace the dump valve relay.
2. Test using an ohmmeter. Disconnect electrical power. Unplug the suspect water pump motor leads from the
harness. Measure the resistance of the motor windings. If open, replace the pump. Measure resistance to
ground. If there is any, replace the pump.
Only one water pump is ON when the purge valve light is ON
Water Pump light is ON when one or both pumps are in operation.
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Purge valve
Test using the controller’s indicator lights.
1. Shut unit off by holding the Off button for 3 seconds.
2. Wait four minutes. Push and release the On button, observe the Purge Valve indicator light. As the unit
drains the reservoir, the purge valve will be powered. When it gets power, the indicator light will be ON. If
the purge valve does not open to drain the reservoir when its indicator light is on, do a voltage check.
3. Shut the unit down by holding the Off button in for 3 seconds.
4. Unplug the harness connection from the purge valve. Wait four minutes.
5. Push and release the On button to restart the machine. As the unit drains the reservoir, the purge valve
connection should receive full voltage. If it does, the purge valve should be replaced. If there is no voltage,
check voltage from the controller. The purge valve pin is 3 (dump valve on wiring diagram).
Note: The coil of this valve is internally rectied, and will normally show innite resistance when tested
with an ohmmeter.
This light will be ON when the Purge Valve is ON.
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Compressor contactor
Test using the controller’s indicator lights.
1. When the unit is in ice making mode the compressor contactor will have power. Check the Compressor
indicator light, when it is on the compressor contactor will have pulled in. If it is not, do a voltage check.
Place voltmeter leads on the coil of the contactor.
2. There should be full voltage . If there is full voltage present and the contactor has not pulled in, replace the
contactor. If there is no voltage check if the high pressure cut out is open. If the high pressure cut out is
closed, check for voltage from the controller. The contactor pin is 4. Check when the compressor indicator
light is on. There should be voltage. If not, replace the controller. If there is voltage at the controller but not
at the contactor coil, the harness wires or connectors are damaged and must be replaced.
3. Test using an ohmmeter. Test the coil of the contactor for continuity or shorts to ground. Replace if open or
shorted.
4. Check connections and contacts. Be sure connections are tight and that the contacts are not burnt.
Replace any contactor with burnt contacts.
Only one water pump is ON when the purge valve light is ON
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Pressure switch
High pressure cut out. The high pressure cut out switch will open at a preset pressure, shutting off power to
the compressor contactor. After the pressure has fallen to another preset level, the switch will re-close and the
contactor coil will be energized.
To Test High Pressure Switch:
A. Attach refrigeration gauge set to high side port.
B. Disconnect leads to fan motor.
C. Measure voltage at high pressure control.
D. Switch ice machine on, observe pressure that the pressure control opens at, compare to spec. Allow system
to equalize, observe the pressure that the pressure control closes at, compare to spec.
Transformer
Check secondary voltage, it must be between 10 and 15.5 AC volts. Replace if no voltage is output or if above
or below the acceptable voltage..
Controller
The controller’s software operation is conrmed if it is functioning. Execute the test to conrm its operation of
the loads. Illumination of a diagnostic code (other than E) is not an indication of controller failure. Each code
requires its own diagnosis.
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Liquid Line Solenoid
Test using the controller’s indicator lights.
1. Put the controller into test mode (depress Off for 3 seconds then depress Clean for 3 seconds). At the end
of the test cycle, the liquid line valve will be powered and the Condenser Fan motor indicator light will be
on. The liquid line valve should be open at that time.
2. If it is not, repeat the test but check the voltage to the liquid line valve coil, it must receive full voltage at the
liquid line lead connection at the end of the test.
3. If there is voltage and the valve does not operate, replace the valve coil. If there is no voltage, check the
controller high voltage harness connection. The liquid line solenoid lead is the top wire.
4. Check voltage at the end of the test, when the Condenser Fan indicator light is On.
Note: high voltage power is supplied to the bottom pin from the contactor line. Refer to the machine
wiring diagram as needed.
Test using an ohmmeter.
Disconnect electrical power. Unplug liquid line coil from harness. Measure liquid line coil resistance. If open,
replace the liquid line valve coil.
This light will be ON when the liquid line solenoid has power.
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Inlet Water Solenoid Valve
Test using the controller’s indicator lights.
1. Shut unit off by holding the Off button for 3 seconds. Wait four minutes.
2. Push and release the On button, observe the Water Solenoid indicator light. After the unit drains the
reservoir, the inlet water valve will be powered to rell the reservoir. When it gets power, the indicator light
will be ON. If the water valve does not open to ll the reservoir when its indicator light is on, do a voltage
check.
3. Shut the unit down by holding the Off button in for 3 seconds.
4. Unplug the harness connection from the inlet water valve. Wait four minutes.
5. Push and release the On button to restart the machine. After the unit drains the reservoir, the inlet water
valve connection should receive full voltage. If it does, the inlet water valve should be replaced. If there is
no voltage, check voltage from the controller. The inlet water solenoid valve pin is 7.
Test using an ohmmeter.
Disconnect electrical power. Unplug coil from harness. Measure coil resistance. If open, replace the inlet water
solenoid.
This light will be ON when the Purge Valve is ON.
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Harvest Assist
Test using the controller’s indicator lights.
Harvest Assist Solenoid - No Longer Used on This Model
Push and release the Harvest button. The Hot Gas indicator light will be on. At the same time the Harvest
Assist Solenoid will be powered. If the ice on the evaporator is thin, the solenoid will extend. If the ice is nearly
full sized, the solenoid will press against the ice until it releases from the evaporator, then the solenoid probe
will extend. If the probe extends, the solenoid is good. If not, do a voltage check.
Unplug the high voltage harness from the harvest assist solenoid. Attach a voltmeter to the harness connector.
Push and release the Harvest button. There should be full voltage at the connector. If there is and the solenoid
does not extend, replace the solenoid.
If full voltage is not present, check voltage at the controller. If there is no voltage, check voltage from the
controller. The hot gas / harvest assist pin is 5.
Note: The coil of this valve is internally rectied, will normally show innite resistance when tested
with an ohmmeter.
Harvest Assist Motor
It operates much the same way as the solenoid only
using a small gear motor pushing a rod. You can test
the motor for resistance with an ohmmeter.
Hot Gas or Vapor Valve
Test using the controller’s indicator lights.
1. If the unit is running, or has been off for more than
4 minutes, push and release the Harvest button. The
Hot Gas indicator light will be on and the hot gas valves
will be energized. The compressor will force discharge
gas into the evaporator inlet, warming it. If the
evaporator inlet does not warm up, do a voltage check.
2. Shut the unit off by holding the Off button in for 3
This light will be ON when the Hot Gas Valve and
Harvest Assist have power.
4. Attach a voltmeter to the harness connector. Wait 4 minutes.
5. Push and release the Harvest button. There should be full voltage at the connector. If there is and the
solenoid does not open, replace the solenoid coil. If full voltage is not present, check voltage at the
controller. If there is no voltage, check voltage from the controller to ground. The hot gas pin is 5.
seconds.
3. Unplug the high voltage harness from the hot gas
solenoid connected to the motor.
Test with an ohmmeter.
Disconnect electrical power. Unplug high voltage harness from hot gas or vapor valve. Measure resistance of
hot gas or vapor valve coil. If open, replace the coil.
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Reservoir Removal
The reservoir may be removed from the cabinet if needed.
1. Drain water by holding in the Clean button repeatedly until no more water will drain.
2. Disconnect electrical power.
3. Twist counterclockwise and lift water pumps up and tip to one side.
4. Remove front water reservoir cover plate, set aside.
5. Remove sump cover and water level sensor, set sump cover aside.
6. Pull water reservoir forward; tip up and out of the machine.
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Controller Differences
The controllers are programmed at the factory for the model they are installed on, they cannot be moved from
one model to another due to differences in:
• Water purge time per setting
• Maximum harvest time
• Number of evaporator plates
• Prodigy Plus models have a connector for the lower light and switch panel. The service controller is OK to
use on all Prodigy cubers without that connector.
The service controller has a selector switch that allows it to be used as a replacement part in any of the
Prodigy models in production at the time the controller was manufactured. As new Prodigy models are
introduced, those models will be added to the list of models new service controllers will work with.
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Thermistor Values
Deg. F Ohms Deg. F Ohms Deg. F Ohms Deg. F Ohms Deg. F Ohms
0 85325
1 82661
2 80090
3 77607
4 75210
5 72896
6 70660
7 68501
8 66415
9 64400
10 62453
11 60571
12 58752
13 56995
14 55296
15 53653
16 52065
17 50529
18 49043
19 47607
20 46217
21 44872
22 43571
23 42313
24 41094
25 39915
26 38774
27 37669
28 36600
29 35564
30 34561
31 33590
32 32649
33 31738
34 30855
35 30000
36 29171
37 28368
38 27589
39 26835
40 26104
41 25395
42 24707
43 24041
44 23394
45 22767
46 22159
47 21569
48 20997
49 20442
50 19903
51 19381
52 18873
S3 18381
54 17903
55 17439
56 16988
57 16551
58 16126
59 15714
60 15313
61 14924
62 14546
63 14179
64 13823
65 13476
66 13139
67 12812
68 12494
69 12185
70 11884
71 11592
72 11308
73 11031
74 10763
75 10502
76 10247
77 10000
78 9760
79 9526
80 9299
81 9077
82 8862
83 8652
84 8448
85 8250
86 8056
87 7868
88 7685
89 7507
90 7333
91 7164
92 6999
93 6839
94 6683
95 6530
96 6382
97 6238
98 6097
99 5960
100 5826
101 5696
102 5569
103 5446
104 5325
105 5208
106 5093
107 4981
108 4872
109 4766
110 4663
111 4562
112 4463
113 4367
114 4273
115 4182
116 4093
117 4006
118 3921
119 3838
120 3757
121 3678
122 3601
123 3526
124 3452
125 3381
126 3311
127 3243
128 3176
129 3111
130 3047
131 2985
132 2924
133 2865
134 2807
135 2751
136 2696
137 2642
138 2589
139 2537
140 2487
141 2438
142 2390
143 2343
144 2297
145 2252
146 2208
147 2165
148 2123
149 2082
150 2042
151 2003
152 1965
January 2015
Page 56
153 1927
154 1890
155 1855
156 1819
157 1785
158 1752
159 1719
160 1687
161 1655
162 1624
163 1594
164 1565
165 1536
166 1508
167 1480
168 1453
169 1427
170 1401
171 1375
172 1350
173 1326
174 1302
175 1279
176 1256
177 1234
178 1212
179 1190
180 1169
181 1149
182 1129
183 1109
184 1090
185 1071
186 1052
187 1034
188 1016
189 998
190 981
191 965
192 948
193 932
194 916
195 901
196 885
197 871
198 856
199 842
200 828
201 814
202 800
203 787
204 774
205 761
206 749
207 737
208 724
209 713
210 701
211 690
212 679
213 668
214 657
215 646
216 636
217 626
218 616
219 606
220 597
221 587
222 578
223 569
224 560
225 551
226 543
227 534
228 526
229 518
230 510
231 502
232 495
233 487
234 480
235 472
236 465
237 458
238 451
239 444
240 438
241 431
242 425
243 419
244 412
245 406
246 400
247 394
246 389
249 383
250 377
C2648 Prodigy and Prodigy Plus Service Manual
Performance Information
Condenser Intake Air Temp., Degrees F
-20 70 80 90 120
Cycle Time
(minutes)
Suction
Pressure (PSIG)
Discharge
Pressure (PSIG)
Ice per cycle, 21 lb.
Compressor Amps:
• Freeze - 13.2 to 12.9, declining to 9.6 at the end of the freeze cycle. 11.6 to 11.9 at ve minutes.
Water Temp
50
70
80
90
End of Freeze
Harvest
End of Freeze
Harvest
9-11
10-12
11-13
12-14
28-30
73-75
205-210
150-155
10-12
11-13
12-14
13-15
26-28
78-80
230-235
170-175
11-13
12-14
13-15
14-16
27-29
78-80
238-243
178-183
12-14
13-15
14-16
15-17
27-30
78-80
245-250
195-190
16-18
17-19
18-20
19-21
34-36
86-89
365-370
245-255
• Harvest - 12.7 to 11.8
January 2015
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C2648 Prodigy and Prodigy Plus Service Manual
Repair Procedures
1. Inlet Water Solenoid Valve
2. Disconnect electrical power
Electrical Shock Hazard
Disconnect electrical
power before beginning
3. Shut off the water supply.
4. Remove front panel.
5. Unplug wire from coil.
6. Disconnect water supply tube from the inlet of the valve.
7. Disconnect the water outlet tube.
8. Remove the two mounting screws holding the valve to the center panel.
9. Pull the valve forward and out of the machine.
10. Reverse to reassemble.
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C2648 Prodigy and Prodigy Plus Service Manual
Harvest Assist
1. Remove front panel.
2. Push and release Manual Harvest button, when unit shuts off go to next step.
3. Disconnect electrical supply
Electrical Shock Hazard
Disconnect electrical
power before beginning
4. Unplug wires from solenoid or motor
Do steps 5 and 6 if the harvest assist is a solenoid between plates 1 and 2. Both must be replaced if either has
failed.
5. Remove screws holding both solenoid coils to upper bracket and remove upper bracket.
6. Remove bottom two screws holding bracket and solenoid to cabinet (see circled area). Remove coil from
unit.
7. Remove screws securing motor or solenoid to wall and remove it from the machine.
8. Install new motor harvest assist per its directions.
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C2648 Prodigy and Prodigy Plus Service Manual
Ice thickness sensor
1. Push and release the Off switch.
2. Remove front and top panels.
3. Push and release the Harvest switch
4. Remove the evaporator cover.
5. Disconnect electrical power.
Electrical Shock Hazard
Disconnect electrical
power before beginning
6. Open the control box.
7. Remove left most curtain.
8. Locate sensor, squeeze mounting legs together to
release it from the mounting bracket.
9. Remove sensor, follow wire back to control box.
10. Disconnect from controller connection J10.
11. Remove sensor from machine.
12. Reverse to reassemble.
13. Set initial probe-to-evaporator-surface gap using a 7/32” drill bit as a gauge. Bridge thickness adjustments
may be needed. Operate machine and to conrm and adjust ice bridge.
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C2648 Prodigy and Prodigy Plus Service Manual
Contactor or Controller
Contactor
1. Disconnect electrical power.
Electrical Shock Hazard
Disconnect electrical
power before beginning
2. Remove front panel.
3. Open control box cover.
4. Remove right side of control box.
5. Remove metal barrier from control box
6. Remove mounting screws holding contactor to control box.
7. Exchange wires from old controller to new. Refer to wiring diagram as needed.
Reverse to reassemble.
Controller
1. Disconnect electrical power.
2. Remove front panel.
3. Open control box door.
4. Unplug all wires from controller.
5. Remove screws holding controller to door
6. Push controller snaps down and pull controller frommounting bracket.
7. Before touching new controller, discharge any static electricity by touching the metal surface of the ice
machine cabinet.
8. Rotate selector switch to the proper model number for the machine the controller is being installed on.
9. Install new controller on mounting bracket, secure with original screws.
Note: Be SURE the controller is snapped into place and all screws returned to their original spots.
10. Attach all wires removed.
11. Shut control box cover.
12. Switch on the electrical power.
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C2648 Prodigy and Prodigy Plus Service Manual
Curtain or Curtain Switch
Curtain
1. Push and hold the Off button to shut the machine off.
2. Remove front panel.
3. Remove evaporator cover.
4. Push inside tab in to release front curtain pin from holder.
5. Pull curtain from machine.
6. Reverse to reassemble.
7. Push and release the ON button to restart the machine.
Curtain switch
1. Push and hold the Off button to shut the machine off.
2. Disconnect electrical power
Electrical Shock Hazard
Disconnect electrical
power before beginning
3. Remove front panel.
4. Remove evaporator cover.
5. Open control box.
6. Locate curtain switch on evaporator mounting bracket. Pull switch from its snaps.
7. Dismount wires from sump cover and remove from J7 or J8 connector on control board.
8. Reverse to reassemble. Be sure wires are re-mounted to sump cover edge.
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C2648 Prodigy and Prodigy Plus Service Manual
Purge Valve or Water Level Sensor
Purge valve
1. Push and hold the Off button to shut the machine off.
2. Disconnect electrical power.
Electrical Shock Hazard
Disconnect electrical
power before beginning
3. Remove front panel.
4. Unplug wires from valve coil.
Note: The coil can be removed from the valve body
by rotating it 1/8 turn CW. After removal of the coil
the spring and plunger can be taken out.
5. Loosen screws holding valve bracket to mounting
bracket (circled area in photo).
6. Remove inlet and outlet hoses
7. Lift the valve and bracket up and off the keyhole
slots. Remove valve from cabinet.
8. Remove valve from bracket.
9. Reverse to reassemble
10. Push and release the On button to restart the machine
Water level sensor
1. Push and hold the Off button until the machine shuts
off.
2. Remove the front panel.
3. Locate water level sensor.
4. Squeeze the locking tabs together and pull the
sensor up and out of the sump.
5. Unplug the electrical connection from the sensor.
6. Reverse to reassemble.
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C2648 Prodigy and Prodigy Plus Service Manual
Water pumps
There are two water pumps. The front pump forces water to the two left evaporators and the back pump waters
the right evaporator and drains the reservoir.
1. Push and hold the Off button until the machine shuts off.
2. Remove the front panel.
Electrical Shock Hazard
Disconnect electrical
power before beginning
3. Unplug the water pump
4. Rotate the pump CCW about 1/8 turn to release it.
5. Lift pump up and remove hose
6. Attach hose to new pump
7. Install in pump bracket.
8. Rotate CW about 1/8 turn to lock it in place.
9. Plug pump into harness
10. Return panels to their original positions and secure with the original screws.
11. Push and release the ON button to restart the machine.
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C2648 Prodigy and Prodigy Plus Service Manual
Evaporator
1. Remove front panel.
2. Remove evaporator cover.
3. Remove top and right side panels.
4. If the machine was in operation, push and release the Harvest button to warm up the evaporator.
5. Disconnect electrical power.
Electrical Shock Hazard
Disconnect electrical
power before beginning
6. Remove harvest assist
7. Recover refrigerant.
8. Remove curtain
9. Remove water distributor
10. Release ice thickness sensor
11. Remove water distributor bracket from the top of the evaporator
12. Connect nitrogen bottle to discharge access port. Open both access valves.
13. Open nitrogen valve
14. Unsweat the inlet and outlet refrigerant tubes. Use caution when heating the tubing, do not damage the
freezing compartment walls.
15. Shut nitrogen valve.
16. Gain access to the right side of the unit. Remove mounting screws holding the evaporator to the freezing
compartment wall. Note: fastener size is 5/16” hex.
17. Remove the evaporator from the ice machine.
18. Attach new evaporator to freezing compartment wall.
19. Install the harvest assist solenoid.
20. Open nitrogen valve
21. Reconnect inlet and outlet tubes by brazing the copper tubes together.
22. Replace lter drier.
23. Shut access valves, remove nitrogen bottle.
24. Evacuate to at least 300 microns.
25. Weigh in the nameplate charge. Check for leaks.
26. Return ice thickness sensor bracket, ice thickness sensor, water distributor, curtain and evaporator cover to
their original positions.
27. Reconnect electrical power.
28. Return front panel to the original position.
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C2648 Prodigy and Prodigy Plus Service Manual
Compressor
1. Remove front panel.
2. If the machine was in operation, push and release the Harvest button to shut it down. Wait until the harvest
cycle has ended so the evaporator has no ice on it.
3. Open the replacement compressor box. Check the compressor nameplate, be SURE that the replacement
compressor is the correct one for the unit.
4. Disconnect electrical power.
Electrical Shock Hazard
Disconnect electrical
power before beginning
5. Recover refrigerant.
6. Remove compressor terminal cover and disconnect electrical leads.
7. Remove all the mounting bolts.
8. Open both discharge and suction access valves
9. Connect nitrogen to discharge access valve.
10. Open nitrogen valve.
11. Unsweat the suction, discharge and process tubes.
12. Unsweat the drier from the liquid line. Remove it.
13. Shut the nitrogen valve.
14. Remove the compressor from the ice machine. Note: Some models may require the control box to be
moved slightly to allow compressor replacement.
15. Immediately place new compressor in ice machine.
16. Open nitrogen bottle and braze compressor suction, discharge and process joints together.
17. Braze new drier into system.
18. Shut off nitrogen, shut access valves.
19. Evacuate to at least 300 microns.
20. Weigh in the nameplate charge. Check for leaks.
21. Reconnect electrical leads.
22. Attach compressor terminal cover.
23. Reconnect electrical power.
24. Return sound shield and front panel to their original positions.
Note: If the compressor is being returned for warranty, braze the stubs shut and tag the compressor
with the required information.
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C2648 Prodigy and Prodigy Plus Service Manual
Thermostatic Expansion Valve
1. Remove front panel.
2. If the machine was in operation, push and release the Harvest button to shut it down. Wait until the harvest
cycle has ended so the evaporator has no ice on it.
3. Disconnect electrical power.
4. Recover refrigerant.
5. Remove insulation covering expansion valve and bulb.
6. Remove strap securing bulb to suction line.
7. Open both discharge and suction access valves
8. Unsweat the expansion valve from the liquid line. Remove it.
9. Unsweat the drier from the liquid line. Remove it.
10. Connect nitrogen to discharge access valve.
11. Immediately place new valve in ice machine.
12. Open nitrogen bottle and braze expansion valve inlet and outlet joints together. Braze new drier into
system.
13. Shut off nitrogen, shut access valves.
14. Evacuate to at least 300 microns.
15. Weigh in the nameplate charge. Check for leaks.
16. Attach bulb to suction line. Position at 4 or 8 o'clock on the tube. Secure tightly but do not crush the bulb
with the strap.
17. Attach valve and bulb insulation.
18. Reconnect electrical power.
19. Return front panel to its original position.
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