Scotsman FME2404, C0322 Prodigy Plus, C0330 Prodigy Plus, C0522 Prodigy Plus, C0530 Prodigy Plus Labor Rate Book

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COMMERCIAL LABOR INFORMATION AND RATES

EFFECTIVE: May 15, 2015

Supersedes Rates Dated: November 15, 2013

Table of Contents

General Information:.................................. Page 1

Refrigerant Allowance Table. ............................. Page 2

Refrigerant Allowance Table. ............................. Page 3

Instructions For Filing A Warranty Labor Claim .................... Page 4

Warranty Rate Table ..................................Page 5

Model Definitions

Undercounter

includes AFE424, CU50, CU0515, CU0415, CU0715, CU0920, CU1526, CU2026, CU3030, NU130

Ice Dispensers and Ice Storage Bins

includes HD22, HD30, HID312, HID525, HID540, ID150, ID200, ID250, MDT2C, MDT3F, MDT4F, MDT5N, MDT6N, B222, B230, B322, B330, B530, B842, B948, BH1100, BH1300, BH1600

Modular - Air or Water Cooled

includes C0322, C0522, C0330, C0530, C0630, C0722, C0830, C1030, C1448, C1848 and C2148W, F0522, F0822, F1222, F1522, FME2404, N0422, N0622, N0922, N1322, NME1854

Modular - Remote

includes C0522R, C0530R, C0630R, C0830R, C1030R, C1448R, C1848R, C2148R and C2648R, F0822R, F1222R, FM2402RL, FME2404R, N0622R, N0922R, N1322R, NME1854R, ERC111, ERC302, ERC311, ERC611, PRC241, PR2C240

Eclipse or Remote Low Side

F0822L, F1222L, F1522L, N0622L, N0922L and N1322L, CP1086, CP1316, CP2086, ECC0800, ECC1200; ECC1410. ECC1800, EH130, EH222, EH330, EH430, C0600CP, C0800CP, C1200CP, C1800CP and C2000CP, MAR1400 and MAR2000

Warranty Description ..................................Page 7

Warranty Freight Policy ................................Page 7

17-1978-01

Commercial Labor

General Information:

Per the Manufacturer’s Limited Warranty Statement, packaged with every unit, the Customer cannot be billed for any excess labor related to warranty repairs. However, the Servicer may bill the Customer for charges that are specifically excluded from Warranty Coverage such as:

1. Correcting improper installation of unit or components such as Bin Thermostats, Drains, Water lines, etc.

2. Any mileage and travel time.

3. Overtime or other premium charges (if the Customer requested the service work be performed during Overtime Hours and was informed that they would be responsible for the Overtime portion of the labor).

4. Cleaning the machine.

5. Recommended start up adjustments of ice thickness sensors, cube size thermostats, bin thermostats, float valves, etc.

6. Additional labor charges resulting from the inaccessibility of the product.

To avoid misunderstandings, any Non-Warranty Charges billed to the Customer should be completely and accurately itemized on the service invoice and include an adequate explanation.

Claims:

Typical causes for a claim to be adjusted, delayed or denied:

1. Incomplete or inaccurate warranty claims.

2. Warranty claims which are not received at the factory within 45 days after the service date.

3. Charges which are greater than the Rate Book allowance.

Note: Per the Manufacturer’s Limited Warranty Statement, Scotsman reserves the right to pay no more than the average commercial hourly rates established by the local distributor.

Rates:

The Rates include typical time for Diagnosis and Repair by a qualified Service Technician who is trained and/or has experience on Scotsman products and has an adequate stock of service parts on the service vehicle.

If special or unusual circumstances existed on a service call, the Servicer should inform the local Scotsman Distributor. The Distributor will then contact the Scotsman Service Department for a recommendation.

Note: The verbal recommendations provided by the personnel at Scotsman Technical Assistance do NOT mean that an authorization has been given for any special coverage. That type of authorization must be provided in writing by the Scotsman Service Department.

Rates and Prices are subject to change without notice.

In Warranty Refrigeration Service:

Refrigeration service rates include time for replacement of the dryer. Do not list extra time. The rates also include recovery time.

Equipment Charge: Scotsman will pay the rates listed in the Rate Book for refrigeration system service, plus an equipment charge (includes recovery machine, torch, pump, oil, flux, minor fittings, solder,

brazing rod or similar fees) of $35.00. CU50, CU0415, CU0715, CU0920 and NU130 refrigeration service may add $10.00 to misc. for adding access valves.

To claim the Equipment charge, add part number 14-0352-01 to the claim form and list the $35 in the ServiceBench screen for Recovery / Recycle.

The recovery method must be listed on any service invoice claiming refrigeration service; if it is not listed, the claim will not be eligible for warranty. Adding a partial charge will not be accepted for warranty, (the refrigerant leak MUST be found & repaired).

November 2013, Page 1

Commercial Labor

Refrigerant Allowance Table.

To Claim: List the part number and quantity on the Warranty Claim Form

Model

AFE424A R-134a 14-0357-20

AFE424W R-134a 14-0357-20

C0322A R-404A 14-0356-20

C0322W R-404A 14-0356-20

C0330A R-404A 14-0356-20

C0330W R-404A 14-0356-20

C0522A R-404A 14-0356-20

C0522W R-404A 14-0356-20

C0522R R-404A 14-0356-20

C0530A R-404A 14-0356-20

C0530W R-404A 14-0356-20

C0530R R-404A 14-0356-20

C0630A R-404A 14-0356-20

C0630W R-404A 14-0356-20

C0630R R-404A 14-0356-20

C0722A R-404A 14-0356-20

C0830A R-404A 14-0356-20

C0830W R-404A 14-0356-20

C0830R R-404A 14-0356-20

C0600CP R-404A 14-0356-20

C0800CP R-404A 14-0356-20

C1030A R-404A 14-0356-20

C1030W R-404A 14-0356-20

C1030R R-404A 14-0356-20

C1200CP R-404A 14-0356-20 272 C1410CP R-404A 14-0356-20 272

C1448A R-404A 14-0356-20 62

C1448W R-404A 14-0356-20 56

C1448R R-404A 14-0356-20 256 C1848A R-404A 14-0356-20 62

C1848W R-404A 14-0356-20 63 C2000CP R-404A 14-0356-20 288 C1800CP R-404A 14-0356-20 288

C1848R R-404A 14-0356-20 320

Refrig. type

Part Number Quantity.

Allowance -

oz.

160

208

232

208

Model

C2148W R-404A 14-0356-20 69

C2148R R-404A 14-0356-20 320 C2648R R-404A 17-0356-20 240

CU0515GA R-134a 14-0357-20 10

CU1526A R-404A 14-0356-20 12

CU0415 R-134a 14-0357-20 8 CU0715 R-134a 14-0357-20 8 CU0920 R-134a 14-0357-20 8

CU1526W R-404A 14-0356-20 9

CU2026A R-404A 14-0356-20 15

CU2026W R-404A 14-0356-20 9

CU3030A R-404A 14-0356-20 12

CU3030W R-404A 14-0356-20 12

CU50 R-134a 14-0357-20 8

Refrig.type

Part

Number

Quantity.

Allowance -

oz.

Refrigerant Prices:

R-404A @ .78 per ounce. R-134a $ .65 per ounce. Prices subject to change.

November 2013, Page 2

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