sComm UBI200A User Manual

UbiDuo User Manual

V2.D

FCC

This equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the bottom of this equipment is a label that contains,
among other information, a product identifier in the format US:AAAEQ##TXXXX.
If requested, this number must be provided to the telephone company.
This equipment uses the following standard jack types for network connection:
RJ11C.
Facility Interface Code (FIC) 02LS2
Service Order Code (SOC) 9.0F

This equipment contains an FCC compliant modular jack. It is designed to be
connected to the telephone network or premises wiring using compatible modular
plugs and cabling which comply with the requirements of FCC Part 68 rules.

The Ringer Equivalence Number, or REN, is used to determine the number of
devices that may be connected to a telephone line. Excessive RENs on a
telephone line may cause an incoming call to become undetectable. In most but
not all areas, the sum of RENs should not exceed five (5.0). To be certain of the
number of devices that may be connected to your line, contact your local
telephone company.

In the unlikely event that this equipment causes harm to the telephone network,
the telephone company will notify you in advance that temporary discontinuance
of service may be required. But if advance notice isn't practical, the telephone
company will notify you as soon as possible. In the event such a disconnection is
deemed necessary, you will be advised of your right to file a complaint with the
FCC.

The telephone company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of the equipment. If this
happens the telephone company will provide advance notice in order for you to
make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information,
please contact sComm, Inc. at 866-505-7008 (voice) or 866-505­7001(TTY/Sorenson VP). If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment
until the problem is resolved.

There are no user serviceable components within this equipment.
This equipment must not be used on party lines. Connection to party line service

is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone
line, ensure the installation of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.

Compliance Statement (Part 15.19)

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received,
including interference that may cause undesired operation.

Warning (Part 15.21)

Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.

FCC Interference Statement (Part 15.105 (b))

This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.
This portable transmitter with its antenna complies with FCC’s RF exposure limits

for general population / uncontrolled exposure.

Specific Absorption Rate

This portable equipment with its antenna complies with FCC's RF radiation
exposure limits set forth for an uncontrolled environment. This equipment has
shown compliance with FCC's Specific Absorption Rate (SAR) limits. To maintain
compliance, this transmitter must not be co-located or operating in conjunction
with any other antenna or transmitter.

Industry Canada CS03 Statement

“NOTICE: The Industry Canada label identifies certified equipment. This

certification means that the equipment meets telecommunications network
protective, operational and safety requirements as prescribed in the appropriate
Terminal Equipment Technical Requirements documents(s). The department
does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local telecommunications

company. The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a
representative designated by the supplier. Any repairs or alterations made by
the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.

Users should ensure for their own protection that the electrical
ground connections of the power utility, telephone lines and internal metallic
water pipe system, if present, are connected together. This precaution may be
particularly important in rural areas. Caution: Users should not attempt to
make such connections themselves, but should contact the appropriate electric
inspection authority, or electrician, as appropriate.”

An explanatory note on Ringer Equivalence Numbers (see Section 10.0) and
their use must be provided for the terminal equipment user in the information
accompanying the terminal equipment. A notice similar to the following would be
suitable:

“NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal
device provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination on an interface may consist
of any combination of devices subject only to the requirement that the sum of the
ringer equivalence Numbers of all the devices does not exceed 5.”

Industry Canada Statement per Section 4.0 of RSP-100

The term "IC:" before the certification / registration number only signifies that the
Industry Canada technical specifications were met.

Section 7.1.5 of RSS-GEN

Operation is subject to the following two conditions:

1) this device may not cause harmful interference, and

2) this device must accept any interference received,
including interference that may cause undesired operation.

Section 7.1.4 of RSS-GEN

This device has been designed to operate with an antenna having a maximum
gain
Of 4.31dB. Antenna having a higher gain is strictly prohibited per regulations
of Industry Canada. The required antenna impedance is 50 ohms."

Section 7.1.5 of RSS-GEN

To reduce potential radio interference to other users, the antenna type and its
gain should be so chosen that the equivalent isotropically radiated power (EIRP)
is not more than that required for successful communication.

Section 2.6 of RSS-102

This portable transmitter with its antenna complies with Industry Canada RF
Exposure Limits for General Population / Uncontrolled Exposure.

UbiDuo® User Manual

© Copyright 2007

Table of Contents

A Note from the CEO........................................................................7

Warnings!...........................................................................................8

Separating the Two Halves............................................................8

Power and Ports Panel .......................................................................9

Turning on the UbiDuo..................................................................9

Main Menu Icons.........................................................................11

Split Screen Chat......................................................................11

Split Screen Toolbar ............................................................12

Exiting the Split Screen Chat...............................................15

Call (Ubi4Tel)..........................................................................15

Using the Ubi4Tel Feature...................................................16

Receiving a Telephone Call.............................................16

Ending a Telephone Call..................................................16

Saving a Telephone Conversation ...................................16

Saving a Contact’s Name and Number............................17

In Range...................................................................................17

Inviting Other UbiDuos to Chat...........................................17

Holding a Three-way Conversation.................................18

Holding a Four-way Conversation...................................19

No Units in Range................................................................19

Auto-Link.................................................................................19

Brightness ............................................................................21

Contrast................................................................................21

Backlight..............................................................................22

Time/Date ............................................................................22

Modem.................................................................................23

I.D. Display..........................................................................24

Font .....................................................................................24

Settings ................................................................................25

S/W Update (Update Software)...........................................25

Part One - UbiDuo...........................................................25

Part Two - PC...................................................................26

Part Three - UbiDuo.........................................................28

Saved Conversations................................................................28

Viewing Saved Conversations.............................................29

Downloading a Saved Conversation to a Computer............30

Deleting a Saved Conversation............................................30

Function Keys..............................................................................30

Shift + F Keys..........................................................................31

Alt + F Keys.............................................................................32

Ctrl + F Keys............................................................................33

Features for People with Low Vision ..............................................35

Reverse Video..............................................................................35

Backlight......................................................................................35

Brightness ....................................................................................35

Contrast........................................................................................35

Font..............................................................................................35

Key Repeat Rate ..........................................................................36

Turning off the UbiDuo...................................................................36

Charging the Batteries..................................................................36

Troubleshooting...........................................................................37

Customer Assistance....................................................................37

Ordering Accessories...................................................................38

Bag...........................................................................................38

Warranty information...................................................................38

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A Note from the CEO

Hello, and thank you for purchasing a UbiDuo, the premier face-to-face
communication solution for people who are deaf, hard of hearing, or who
face any communication barriers. The UbiDuo has opened the door for
many people and has given them a sense of freedom and independence
like nothing else. With the UbiDuo, you’ll be able to communicate
directly, without an interpreter and without writing notes back and forth
on paper or reading lips, no matter where you go.

For those of you who have purchased a UbiDuo to better service clients
or employees who are deaf or hard of hearing, congratulations. The
UbiDuo offers an affordable alternative to expensive interpreters. While
there may be some situations in which an interpreter might be
necessary, you now will be able to hold impromptu conversations, quick
training sessions, or meetings without worrying about hourly rates or a
minimum length of time.

The UbiDuo does not connect to the Internet, so there are no monthly
access fees to pay. The UbiDuo has TTY capabilities built in, which we
call the Ubi4Tel feature; however, it is so much more. Once you use
Ubi4Tel to communicate over the telephone lines, you’ll never want to
use an old-fashioned TTY again!

Please remember, though, the UbiDuo is designed specifically for face­to-face communication. We hope that every worker who is deaf or hard
of hearing in America will have a UbiDuo on their desk or in their work
area so that they, too, can experience the kind of spontaneous
conversations that hearing people engage in every day.

We’d love to hear your feedback about the UbiDuo, whether you’re a
person who is deaf or hard of hearing using it in personal or professional
settings, or whether you’re a business owner who bought a UbiDuo for
an employee who is deaf or hard of hearing. We’d love to hear from
agencies who have recommended the UbiDuo to clients who are deaf or
who interact with the deaf. More information about how to contact us is
included later in this manual.

Thank you again for your business.
Communicating freely,
Jason Curry

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Warnings!

When using electrical appliances, basic safety instructions should always
be followed.

• Read all instructions before using the UbiDuo.

• To protect against risk of electrical shock, do not put the UbiDuo or

its cord or plug in water or other liquid.

• Do not operate either side of the UbiDuo with a damaged cord or
plug, or after either side has been damaged in any manner. Contact
our Tech Support if the UbiDuo is damaged in any way.

• Do not let cord touch hot surfaces and where possible, do not let
cord hang over edge of table, desk, or counter.

• The use of accessories not recommended by manufacturer may
cause fire, electric shock or injury.

The UbiDuo was manufactured to be fairly rugged, but that does not
mean you can throw it around. Please treat this as you would a laptop
computer: do not drop it; do not spill liquids on it (although the keyboard
is water-resistant, repeated spills may cause damage); and do not
unscrew the back of the UbiDuo to remove the casing. Only use an AC­DC adapter to charge the units. The UbiDuo will operate on 120 volts; if
you are traveling overseas, you will need a converter.

Separating the Two Halves

To separate the two halves of the UbiDuo without damaging the internal
parts, you must always lay the UbiDuo flat, preferably on a hard surface,
such as a desk or a table, unfold the two sides, and then disconnect
them using the two u-shapped metal hinges. Never pull them apart using
the plastic cases. See the illustrations below

RIGHT WAY WRONG WAY

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Power and Ports Panel

This section describes the panel on the right-hand side of the UbiDuo
with the Power button and different ports. When you turn on the UbiDuo
for the very first time, an error message will appear that tells you to turn
off the device. This is normal; simply press Enter. The UbiDuo will shut
off. When you turn it on again, it will stay on.

Turning on the UbiDuo

To turn on the UbiDuo, press the green Power (PWR) button located on
the right-hand side of each unit.

Cell phone/PDA Battery indicator lights
port (for future use)
Wall charger port

Reboot port

USB port
Phone port Power button

Cell phone/PDA port – Reserved for future use
Phone port – Telephone line connects here for Ubi4Tel feature
IC/IR indicators – Incoming chat request (IC) is lit up when someone is

requesting a chat session; in range (IR) is lit up when another UbiDuo is
in range. This corresponds with the lights on the front side of the UbiDuo
(IC = blue light; IR = white light).

Power button – Turn the UbiDuo on and off with this button
USB port – Upload new software releases to the UbiDuo or download

saved conversations by connecting the UbiDuo to a computer
B1/B2 indicators – B2 is lit up when the UbiDuo is plugged in to a wall

outlet. (B1 is for future use.)
DC IN – Wall chargers connect here to charge the batteries or to power

the UbiDuo
Reboot port – If the UbiDuo freezes or locks up, insert the end of a

paper clip or safety pin here to reboot it

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Main Menu

The Home screen will appear, showing the Main Menu and other
features.

1 2 3 4 5 6

1 — Caps Lock indicator. The Caps Lock defaults to the unlocked

position. There is a small space between the square portion of the lock
labeled CAPS and the U-shaped piece on top. If the Caps Lock key has
been pressed, the U-shaped piece will move down to indicate that Caps
Lock is on.

2 — Battery indicator (six bars that get shorter and shorter). When the
battery in a unit has been charged, all six bars are black. When the
UbiDuo is used without being plugged in, the battery will lose its charge,
and each bar will turn white, starting with the tallest on the left.

NOTE: When the UbiDuo is set to Reverse Video for clients with low
vision, the battery bars will be white and will turn black as the battery
wears down. Read more about Reverse Video in the Features for People
with Low Vision section of this manual. Read more about the batteries
and how to charge them in the Charging the Batteries section of this
manual.

3 — Date. Right underneath that is the time, indicated in hours, minutes,
and seconds. When you first turn on the UbiDuo, you will need to set the
time and date on each half. Read more about setting the time and date
later in this manual.

4 — Telephone indicator. (Not shown in picture.)This icon will show
only when the UbiDuo is making or receiving a telephone call.

5 — Auto-Link indicator. When the Auto-Link is set to Off, the indicator,
which looks like a seatbelt, is unbuckled. When the Auto-Link is set to
On, the seatbelt is buckled. In the illustration above, the Auto-Link is on.

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6 — Main Menu icons. You can select any of the icons by using either
the Tab key or the up/down/right/left arrow keys. The menu icons are
explained below.

Main Menu Icons

1 2 3

4 5 6

1 – Split screen chat. Start a chat session by pressing Enter when this

icon is highlighted.
2 – Call (using Ubi4Tel feature). Connect the UbiDuo to a telephone
line and place a call.
3 – In Range. See whether other UbiDuos are within range to start a
conversation.
4 – Auto-Link. Use Auto-Link to automatically connect to other UbiDuos
within range or to keep others from automatically linking to you.

5 – Settings. Check your settings or change your default settings.
6 – Saved conversations. Save a conversation or view saved

conversations.

Split Screen Chat

When the UbiDuo is first turned on, the Split Screen option is the

default. To open the Split Screen and start a chat session, wait until the
Auto-Link indicator appears (a buckled seatbelt), and press Enter.

NOTE: Both UbiDuo units must be on to
start a chat session. The following error
message will appear if only one unit is
on:

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When both units are on and ready to chat,
this is what the Split Screen looks like:.
The text you type will appear at the top of
the screen. The text your Designated Chat
Partner, or DCP, types will appear in the
bottom half of the screen.

Split Screen Toolbar

The two halves are divided by a toolbar. These are the icons and what
they mean.

Save a conversation – To save a conversation, press Tab once to

highlight the Save icon on the toolbar and press Enter. Pressing
<Ctrl>F3 also saves a conversation. A box will appear that says Enter
Log File Name. Backspace to remove the CHATLOG default title. Type
in an 8-letter file name for the conversation, for example, Mom1, if you
want to save a conversation with your mother, and press Enter. Your
conversation will be saved, and you will return to the Split Screen.

NOTE: If your UbiDuo fully loses power, any saved chats stored on the
UbiDuo will be lost. You must download them to a PC.

NOTE: Any conversations you have saved will be deleted when you
download software to the UbiDuo. Before updating your software, you
should transfer your saved conversations to a PC if you do not want
them to be deleted.

NOTE: Conversations are limited to 20 KB in size. If you try to save a
conversation larger than 20 KB, the UbiDuo will save only the first 20 KB
of data. The rest will be lost. There is no error message to warn you on
the UbiDuo about your file size; however, when you download a
conversation file larger than 20 KB to a PC and try to access it, you will
receive the following error message:

“Cannot open the E:\LOG\file_name.TXT file. Make sure a
disk is in the drive you specified.”

Read more about viewing and downloading saved conversations in the
Saved Conversations section of this manual.

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