Read and understand this installation and operation manual thoroughly prior to assembly,
installation, operation or service to this appliance.
FOR YOUR SAFETY:
This heater must only be serviced by a trained gas service technician. Failure to comply
could result in personal injury, death, fire and/or property damage.
Do not store or use gasoline or other flammable vapours and liquids in the vicinity of
this or any other appliance
IF YOU SMELL GAS:
Extinguish any open flame
Don’t touch any electrical switch, or telephone
Go to a neighbor and call your gas supplier immediately
Follow any and all instruction from your gas supplier
If your gas supplier is not available, call the fire department
.
FIELD CONVERTIBILITY:Gas conversion must only be done by a trained gas service technician. The
conversion shall be carried out in accordance with the requirements of the authorities having jurisdiction
and in accordance with the requirements of the B149.1 ( latest edition) INSTALLATION CODE in Canada,
and the ANSI Z223.1 (latest edition) in the U.S.A.
Keep this manual in a secure place .
Record the following information for future reference:
Model #: 4SN5 4SL5
4BN6 4BL6
Serial #:
NG LP
(located on heater rating label)
4SN/L5,4BN/L6 ManuaOl
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NOTICE:
The Manufacturer. reserves the right to make changes to equipment
and specifications without obligation or notification.
This publication, or parts thereof, may not be reproduced in any form
without prior written consent from the manufacturer.
Unauthorized use or distribution of this publication is strictly prohibited.
3. GAS SUPPLY .................................. 1
3.1 4N51/62 SPECIFICATIONS....... 2
3.2 4L51/62 SPECIFICATIONS ....... 3
4. MAIN COMPONENTS FOR
ASSEMBLY...................................... 4
5. ASSEMBLY INSTRUCTIONS.......... 5
6. CONNECTION AND TESTING........ 8
TOPIC PAGE NUMBER
7. SAFE LOCATION FOR HEATER .... 9
7.1 CLEARANCE FROM COMBUSTI-
BLES........................................... 9
8. LIGHTING INSTRUCTIONS .......... 10
9. TROUBLESHOOTING ................... 11
9.1 STORAGE................................ 12
9.2 PREVENTATIVE CARE AND
MAINTENANCE........................ 12
9.3 SAFETY.................................... 12
10. LIMITED W ARRANTY.................... 13
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1. GENERAL
These installation and operating instructions
are intended for Series 4SN/L5 and 4BN/L6
Heaters. This appliance is an infrared fixed
post patio, deck and garden heater for operation with Natural Gas (4SN5 and 4BN6) or Propane (4SL5 and 4BL6).
The burner is controlled and adjusted by the
gas control knob at the top of the heater, and
the gas supply is fed up through the inside of
the pole using flexible gas hose. All installa-
2. INSTALLATION REQUIREMENTS
This heater must only be serviced by a trained
gas service technician. Failure to comply could
result in personal injury, death, fire and/or property damage.
The Series 4SN/L5 and 4BN/L6 Heaters must
always maintain the proper clearance to combustible materials. (Top 18” sides 24” below
24”). Do not use this heater in an explosive
atmosphere. Keep heater away from areas
where gasoline or other flammable liquids or
vapors are stored.
tions must conform to the following installation
requirements, as well as local and national
code requirements, including the current CAN/
CGA-B149.1-00 (latest edition) installation
code and the ANSI Z223.1 (latest edition) for
the U.S.A. for gas burning appliances and
equipment. Due to possible Code or Standard
changes, revision to equipment and installation
procedures may be necessary. In case of discrepancies, the latest installation manual, local
and national codes will take priority.
WARNING:
Improper operation, installation, adjustment, alteration, servicing or maintenance
can cause severe property damage, serious injury or death.
Carefully read this User Guide before installing and setting up the heater.
3. GAS SUPPLY:
NATURAL GAS PROPANE
The heater comes pre-piped with a flexible
hose assembly inside the pole with 3/8” male
flared fitting for hook-up to a 5” w.c. Natural
Gas supply.
This heater requires a natural gas pressure
regulator (not supplied). Heaters may be connected to a regulator individually or in zones.
Regulators must be properly sized and adequate for each particular installation.
As per code requirements, and for your safety a complete gas tightness check of all connections
and hoses must be performed at the installation site, prior to use.
TO LEAK TEST: also refer to Leak Test procedures on page 8
Make a soapy solution part liquid detergent and one part water. The soap solution can be
applied liberally to all gas system connections with a spray bottle, brush or rag. Soap bubbles will appear where a gas leak is present. If bubbles appear, valve off the gas supply.
Repairs must be made by a trained gas service technician.
Page 1
The heater comes equipped with a hose assembly for hook-up to a propane gas supply.
Never use a propane supply with a
damaged valve connection.
Never connect an unregulated propane
supply to the heater
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GAS REQUIREMENTS AND LEAK TESTING:
NATURAL GAS:
NEVER CONNECT AN UNREGULATED GAS SUPPLY TO THE HEATER.
This heater requires a natural gas pressure regulator (not supplied)
PRECAUTIONS:
· Periodically check the whole system for leaks or if the smell of gas is detected.
· Extinguish all open flames.
· Never smoke while leak testing.
· If you can not stop a leak, turn off the gas supply and call a qualified and licensed technician, or your gas supplier.
· Only those parts recommended by the Manufacturer should be used. Substitution will void
the warranty.
· Do not use the heater until all connections have been leak tested and are sound !!!
GAS REQUIREMENTS:
· Maximum inlet pressure to heater must not exceed 5” w.c.
· Heater manifold pressure required to maintain correct burner input is 5” w.c.
· The installation must conform with local codes, or in the absence of local codes, with National Fuel Gas Code.
3.1 Series 4SN5/4BN6 specifications:
· Manifold pressure 5” w.c. maximum / 2” w.c. minimum
· Maximum Inlet gas supply pressure 5” w.c.
· Maximum operating input rating 38,000 BTUH @ 5” w.c.
· Low fire input rating 22,000 BTUH @ 2” w.c.
· Effective radiant range 8 to 20 foot circle (affected by wind and ambient
temperature)
· Fuel N.G.
· Net Weight 60 lbs .
· Certification CSA International US and Canada
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PROPANE:
NEVER CONNECT AN UNREGULATED GAS SUPPLY TO THE HEATER.
PRECAUTIONS:
· Periodically check the whole system for leaks or if the smell of gas is detected.
· Extinguish all open flames. Perform ALL leak testing outdoors.
· Never leak test while smoking.
· If you can not stop a leak, turn off the gas supply and call a qualified and licensed technician, or your gas supplier.
· Only those parts recommended by the Manufacturer should be used. Substitution will void
the warranty.
· Do not use the heater until all connections have been leak tested and are sound !!!
GAS REQUIREMENTS:
· Maximum inlet pressure to propane regulator must not exceed 125 psi.
· A Minimum supply pressure of 11.0” w.c. is required to maintain correct burner input.
· The pressure regulator and hose assembly supplied with the appliance MUST be used.
Any
replacement pressure regulator and hose must conform to standards & specifications of
the Manufacturer and all local codes.
· The installation must conform with local codes, or in the absence of local codes, with National Fuel Gas Code.
3.2 Series 4SL5/4BL6 specifications:
· Operating pressure 11” w.c.
· Inlet gas supply pressure minimum 5 psi / maximum 125 psi
· Maximum operating input rating 38,000 BTUH
· Low fire input rating 22,000 BTUH
· Effective radiant range 8 to 20 foot circle
(affected by wind and ambient temperature)
· Fuel Propane
· Net Weight 60 lbs
· Certifications CSA International US and Canada
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4. TOOLS REQUIRED FOR ASSEMBLY
Tools Needed: (not supplied)
Adjustable Wrench, Slip Joint Pliers, Phillips Screwdriver-Medium Blade (#2 or #3 blade), Hammer, 3/8” Masonry
Drill Bit (if mounting on concrete patio), Teflon Plumbing Tape for Joints, Spray Bottle of Soapy
Water or Paint Brush and soapy water (to check leaks)
Note: Gas Pressure Regulators are required (not supplied )
(see Connection and Testing)
5. MAIN COMPONENTS AND DIMENSIONS
Models 4SN/L5 include stainless post and base.
Models 4BN/L6 include black powder coated post and base.
All other components are common for all models
32”
18”
90.5”
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6. ASSEMBLY INSTRUCTIONS
Using screws, place L-shaped stabilizers to
bottom base.
Secure with nut on inside of bottom base.
Place post on the bottom of the base in upward position.
Secure using screws.
Feed the gas hose provided either down from
the top of the post, or up through the side
opening at the bottom of the post.
If inserted from the top, push the gas hose all
the way down the post until it reaches the bottom.
Pull the end of the hose out through the side
opening.
Fit the 1” x 7” ribbed gas hose protection
sleeve over the end of the gas hose connection and slide it all the way over the fitting onto
the hose.
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ASSEMBLY..... CONTINUED
Connect gas hose to burner valve and tighten
with a wrench.
Temporarily secure the top burner assembly to
center post with screws (already affixed to the
burner assembly).
HAND TIGHTEN the fastening screws at this
time. When the heater is connected to the gas
supply, the burner head will need to be lifted to
leak test the hose connection to the burner
valve.
Reflector Assembly to Burner:
1. Install a washer onto threaded
portion of wing bolts
2. Align holes in reflector to those
in the brackets at top of burner
3. Secure reflector to burner with
wing bolts.
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ASSEMBLY..... CONTINUED
If placing on concrete patio only:
Drill 3 holes 1 3/4” deep using the 3/8” masonry drill bit (not supplied). Insert the 3 x
3/8” lag bolts provided, tapping them in using
the hammer shaft until the washer stops it at
the floor. Tighten the nuts down tight and the
stud threads will get longer.
Remove the nuts and washers, leaving 3 x
threaded studs sticking out of the concrete.
Bolt 3 bolts down into the ground to secure
heater into place through the opening on the Lshaped stabilizers.
Check that the center post and the burner assembly stand vertically as shown.
Make sure all bolts and nut pairs are tightened.
Ensure correct connection by local gas professional.
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6. CONNECTION AND TESTING:
NATURAL GAS CONNECTION:
Connect the natural gas supply line to the flexible hose at the base of the post as per local or
national gas code.
A 5”w.c. gas pressure regulator is required (not supplied) after the shut off valve to each
heater or zone.
PROPANE CONNECTION:
Connect the propane gas supply line to the flexible hose at the base of the pole as per local
or national gas code.
A 10”w.c. gas pressure regulator is required (not supplied) after the shut off valve to each
heater or zone.
WARNING
LEAK TEST:
This heater must only be serviced by a trained gas service technician. Failure to comply could result in
personal injury, death, fire and/or property damage.
Now that the heater is assembled, for safety a leak test of all connections and hoses must be
performed.
Mix equal parts of water and soap, apply mixture liberally to all gas connections.
1. Ensure that the heater gas control knob is fully closed by turning
completely clockwise.
2. Open the gas supply valve
3. Apply the soap solution generously to all connections and hoses.
If bubbles are detected, there IS a leak.
Close gas supply valve completely.
Retighten the leaking connection and repeat leak test process, until ALL leaking has ceased, no
matter how small.
If the leak cannot be repaired permanently, close the gas supply valve completely. A trained gas
service technician must replace any defective part(s).
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7. A SAFE LOCATION FOR THE HEATER:
Caution:
The main application of this heater is to provide radiant heat comfort in the outdoors, at
poolside, spa areas, terraces, patios and work
areas, etc.
It is necessary to provide “wind breaks”,
against wind and breezes to maximize com-
If objects are left under a heater in operation,
such objects will be subject to radiant heat.
Always maintain at least the minimum certified clearances to combustibles from the
heater to any adjacent combustible materials.
Refer to Fig 12 below.
fort.
NOTE : This heater is approved for outdoor use only:
Always maintain minimum clearances to combustibles as shown in figure 12 below.
Install heater on a level, solid and stable surface.
Do not install in an explosive environment. Keep away from areas where gas vapours
are present or inflammable liquids are stored or used.
In case of high winds, completely shut-off the heater and gas valve. Remove reflector
dome if necessary
7. 1 CLEARANCES FROM COMBUSTIBLES:
The clearances to combustibles represent a surface temperature of 90F° (50C°) above ambient
temperature.
It is the installer’s responsibility to ensure that materials with a low heat tolerance which may degrade at lower temperatures are protected to prevent degradation.
Maintain clearances as shown:
Sides of Reflector: 24 inches
Above Reflector: 18 inches
Below Reflector: 24 inches
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Fig. 12
24”
24”
18”
24”
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8. OPERATION AND LIGHTING INSTRUCTIONS:
Install ‘AAA” Battery into electronic igniter
‘AAA’ Battery
TO TURN ON:
1. From ‘OFF’ position, turn knob 90° counter-clockwise push and hold in.
2. Press the igniter until a flame is established.
(as illustrated) by unscrewing cap
counterclockwise, insert battery with
positive terminal facing “in”. Replace cap.
3. Release the knob and check if the flame stays on.
4. If the flame goes out, repeat steps 1 & 2 above.
5. For maximum temperature, turn knob fully counter-clockwise.
TO TURN OFF:
1. Turn the knob clockwise until it stops.
2. Depress knob and turn fully clockwise to shut of the gas supply completely
Warning:
A 5 minute complete shut off period is required before the appliance is re-lighted.
In very strong winds, turn off the heater, turn off the gas cylinder valve.
Allow the heater to cool down before moving it to a sheltered location.
DO NOT move the heater while it is hot.
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9. TROUBLE SHOOTING
This heater must only be serviced by a trained gas service technician. Failure
to comply could result in personal injury, death, fire and/or property damage.
PROBLEM PROBABLE CAUSE SOLUTION
Burner will not light
Gas valve may be in OFF position
Pilot Orifice blocked
Air in supply system
Loose connection
Electronic Igniter ‘AAA’ 1.5v
Battery Dead
1st time ignition
Igniter assembly bent/or not in the
correct position to ignite.
Igniter failure
Burner will not stay lit Debris or dirt around the pilot
Loose connections
Thermocouple faulty
Gas leak in the line
Turn the gas valve ON Clean or
replace orifice
Purge air from lines. Open gas
line valve & depress control knob
for approx 2 mins.
Check igniter lead and fittings.
Check and replace if necessary
Purge air from lines
Check set-up and re-position then
retry.
Pilot can be lit manually with a
match or taper. Replace faulty igniter.
Clean pilot area
Tighten Connections
Replace Thermocouple
Check ALL connections
Low Burner flame
Gas pressure is low
Spider or insect cocoon
Burner Unit
Carbon on reflector & emitter
screen or thick black smoke.
Page 11
Check gas pressures with manometer.
Check for restricted or plugged
orifice.
Clean components as needed,
check for probable cause, and
rectify.
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9.1 STORAGE
When heater is not in use for a prolonged period of time verify that the gas valve is fully and
tightly closed.
To avoid damage, the reflector may be removed and stored separately in a secure location.
9.2 PREVENTATIVE CARE AND MAINTENANCE
The burner area is likely to attract spiders, especially inside the gas orifice. Regularly, and at
least once a year, the heater should be inspected for spider webs, insects, and debris around
burners and orifices. A plugged orifice will obstruct the gas flow to the burner. This will result in
burner malfunction and possible damage.
Have heater inspected by a trained gas service technicianif.…..
You smell gas
Heater does not provide expected heat capacity or flame appearance is abnormal
Burner makes popping sounds while operating (other than when shutting down). When
heater is warming up or cooling down a pinging metallic noise is normal.
9.3 SAFETY
Check periodically for leaks in the system, or immediately when you smell gas.
In case a leak is detected, extinguish all open flames in the area.
Never leak test while smoking.
If you cannot repair a leak, turn off gas supply at the supply valve and contact your gas sup-
plier
or a qualified, licensed gas technician.
Do not alter or modify this heater in any way
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LIMITED WARRANTY CERTIFICATE
FOR GAS-FIRED INFRA-RED PATIO HEATERS : 4SN/L5, 4BN/L6 SERIES
The Manufacturer warrants that this product is free from defects in material or workmanship under normal use and service subject to
the terms of this document.
COMPONENT PARTS - ONE YEAR WARRANTY
Subject to the conditions and limitations stated herein, during the term of this limited warranty, we will supply any component part
(at our option a new or repaired component part) of the heater, as defined below, excluding any labor, which the Manufacturer’s
examination determines to be defective in workmanship or material for a period of one year (1 year) from the date of installation,
unless otherwise specified below. This warranty applies to the heater’s original owner, and subsequent transferees and only if the
unit is installed and operated in accordance with the printed instructions accompanying the unit and in compliance with all applicable installation, building codes and good trade practices.
BURNER AND MANTLE - THREE YEAR WARRANTY
The Manufacturer warrants the burner and mantle for a period of three years. (3 years)
WHAT IS NOT COVERED
The Manufacturer shall not be responsible for any expenses, including service, labor, diagnosis, analysis, material or transportation
charges incurred during removal or reinstallation of this product, or any of its components or parts. All labor or service charges shall
be paid by the owner. This warranty does not cover heating products improperly installed, misused, exposed to or damaged by negligence, accident, corrosive or contaminating atmosphere, water, excessive thermal shock, impact, abrasion, normal wear due to use,
alteration or operation contrary to the owner’s manual or if the serial number has been altered, defaced or removed. This warranty
shall not apply if the input to the heating product exceeds by more than 2% of the rated input on the rating plate. The Manufacturer
shall not be liable for any default or delay in performance by its warranty caused by any contingency beyond its control, including
war, government restrictions, or restraints, strikes, fire, flood, acts of God, or short or reduced supply of raw materials or products.
WARRANTY PROCEDURE
To establish the installation date for any purpose under this Limited Warranty, you must retain the original records that can establish
the installation date of your unit. If you do not provide such documents, the start date of the term of this Limited Warranty will be
based upon the date of unit manufacture, plus thirty (30) days. Failure to maintain the equipment through regular annual service
maintenance by a qualified service technician shall void the warranty.
LIMITATIONS AND EXCLUSIONS
This document contains all warranties made by the Manufacturer and may not be varied, altered or extended by any person. There
are no promises, or agreements extending from the Manufacture other than the statements contained herein. THIS WARRANTY IS
IN LIEU OF ALL WARRANTIES EXPRESSED OR IMPLIED, TO THE EXTENT AUTHORIZED BY THE LAWS OF THE
JURISDICTION, INCLUDING SPECIFICALLY THE WARRANTIES OR MERCHANTIBILITY OF FITNESS FOR A PARTICULAR PURPOSE.
It is understood and agreed that the Manufacturer’s obligation hereunder is limited to repairing or replacing parts determined to be
defective as stated above. In no event shall the Manufacturer be responsible for any alleged personal injuries or other special, incidental or consequential damages. As to property damages, contract, tort or other claim the Manufacturer’s responsibility shall not
exceed the purchase priced paid for the product.
All replacement parts will be warranted for the unused portion of the warranty coverage period remaining on the applicable unit.
Some Authorities do not allow certain warranty exclusions or limitations on how long a warranty lasts or the exclusions or limitations of incidental or consequential damages. In such cases, the above limitations or exclusions may not apply to you and are not
intended to do so where prohibited by law. This warranty gives you specific legal rights. You may also have other rights which
vary by each jurisdiction.