INSTALLATION /OWNER’S MANUAL
2300 & IO-210
SERIES
HIGH EFFICIENCY
INFRA-RED PATIO HEATER
FOR OUTDOOR AND NON RESIDENTIAL
INDOOR SPACES
FOR YOUR SAFETY:
Do not store or use gasoline or other flammable
vapours and liquids in the vicinity of this or any
other appliance.
If you smell Gas:
>Shut off gas to the appliance
>Extinguish any open flames
>Don’t touch electrical switches
>Call your Gas supplier immediately
MEMBER OF
FIELD CONVERTIBILITY:
“The conversion shall be carried out in accordance
with the requirements of the authorities having
jurisdiction and in accordance with the
requirements of the B149.1 ( latest edition)
INSTALLATION CODE” in Canada, and the
ANSI Z223.1 (latest edition) in the U.S.A.
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NOTICE:
The manufacturer reserves the right to make changes to equipment and specifications
without obligation or notification.
This publication, or parts thereof, may not be reproduced in any form, without prior written
consent from the manufacturer
Unauthorized use or distribution of this publication is strictly prohibited.
Schwank Group
PO Box 988, 2 Schwank Way
Waynesboro, Georgia,
USA 30830
5285 Bradco Boulevard
Mississauga, Ontario
L4W 2A6
Technical Support & Customer Service:
Phone: 1-877-446-3727
Fax: 1-866-361-0523
e-mail: csr@schwankgroup.com
Complete product information:
www.patioSchwank.com
www.InfraSave.com
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2300 /IO-210
SERIES
INFRA-RED PORTABLE PATIO HEATER
FOR OUTDOOR AND NON RESI DENTIAL
INDOOR SPACES
TABLE OF CONTENTS
TOPIC PAGE NUMBER
1. GENERAL .............................................. 1
2. INSTALLATION REQUIREMENTS ... 1
2.1 MOUNTING CLEARANCES ......... 1
2.2 HEATER MOUNTING .................... 1
2.3 GAS SUPPLY INSTALLATION .... 1
2.4 GAS PRESSURE ............................. 2
3. INSTALLATION PROCEDURES ........ 2
4. LIGHTING INSTRUCTIONS .............. 3
5. SHUT DOWN INSTRUCTIONS .......... 3
6. FINISH COAT OF HEATER ................. 3
7. SERVICING GUIDE ............................. 3
8. CONFIGURATION ............................... 5
8.1 DIMENSIONS .................................. 5
8.2 DELUXE HANGING KIT ............... 5
8.3 MOUNTING OPTIONS ................... 6
8.4 MINIMUM CLEARANCES TO
COMBUSTABLES ........................ 11
8.5 SUGGESTED MOUNTING
DISTANCES .................................. 12
TOPIC PAGE NUMBER
9. ELECTRICAL REQUIREMENTS ...... 13
9.1 REMOTE CONTROL .................... 13
10. SEQUENCE OF OPERATION-
FENWAL 35-60 DSI ............................ 13
11. SPARK IGNITION CIRCUIT ............ 15
12. WIRING DIAGRAM ........................... 16
13. TROUBLESHOOTING GUIDE .......... 17
14. COMMISSIONING REPORT ............. 19
15. REPLACEMENT PARTS LIST...........21
16. LIMITED WARRANTY ...................... 23
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IMPORTANT NOTICES AND WARNINGS:
Important notice To Installer:
Installation and repairs must be done by a qualified service person.
This Operation & Instruction manual is not to be removed from the site. It
MUST be given in its entirety to the consumer and retained for future reference.
Warning
Improper Installation, adjustment, alteration, service or maintenance can
cause injury or property damage. READ the installation, operating and
maintenance instructions thoroughly before installing or servicing this
equipment. It is imperative that control compartment, burners and
circulating air passageways be kept clean and unobstructed.
Warning
Due to the effects of radiant heat upon certain materials it is not recom-
mended to store or place items that could be damaged or distorted, directly
under this heater....i.e. Non combustible patio furniture etc.
Children and Adults should be alerted to the hazards of high surface tem-
peratures and should be careful to avoid burns or clothing ignition.
Young children should be carefully supervised when in the area of a heater.
Clothing or other flammable materials should not be hung from, or placed
near to the heater.
Warning
Keep this appliance area free from combustible materials, gasoline and other
flammable vapours and liquids.
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1. GENERAL
The gas fired infra-red combined intensity heaters are suitable to be installed for heating of outdoor and
non residential indoor spaces. These installation instructions are intended for the Series 2300 / IO 210
Heaters.
All installations must conform to the following:, all local and national code requirements including the
current CAN/CGA-B149.1 installation code for gas burning appliances and equipment as well as the Canadian Electrical Code PART 1 CSAC22.1 (latest edition) must be observed. All installations in the
U.S.A. must conform to local and national code requirements including, National Fuel Gas code ANSI
Z223.1, and the National Electrical Code ANSI/NFPA No 70 (latest edition). Due to ever changing standards and requirements, revision to equipment and installation procedures may be necessary. In case
of discrepancies, the latest installation manual will take priority.
This heater is designed and certified for use on outdoor patio’s in accordance with ANSI standards CAN1-2.17-M91 & CSA 5.90 (5th ed.) U.S.
Schwank Group warrants that the heater will operate as designed in mild wind conditions up to
10 MPH. Note this unit is not designed to operate in adverse weather conditions including higher
wind speeds exceeding the certification requirement of 10 MPH.
2. INSTALLATION REQUIREMENTS
2.1 MOUNTING CLEARANCES
Series 2300 / IO 210 Heaters must be mounted with minimum clearances as shown in Section 8.4. It
should also be located with respect to building construction and equipment so as to provide sufficient
clearance and accessibility for servicing and cleaning of burners and ignition control. Minimum mounting
height is to be no less than 96”. Do not store or place anything directly underneath heater
2.2 HEATER MOUNTING
Series 2300 / IO 210 Heaters are approved for both horizontal and angle mounting. Schwank recommends a maximum 30° mounting angle in most applications - if the short axis is rotated to an angle exceeding 30°; a large portion of infrared heat may be directed above the heads of seated occupants in
many applications. Refer to Diagram 8. Improper angle mounting can result in damage to the heater or
unsafe operation, and will void warranty.
IMPORTANT: For either horizontal or angle mounting, the long axis of the heater must be level. Use
only non-combustible mounting hardware. Diagram 2 on Page 5 illustrates typical suspension hardware
that may be used., and provided by Schwank as an optional component.
2.3 GAS SUPPLY LINE INSTALLATION
All piping must be installed according to local codes.
An approved flexible connector between the heater and gas piping must be installed. The same is
available as an option from Schwank.
A drip-pocket at the inlet connection must be provided.
On propane-fired units, a main line filter is recommended.
Piping joint compounds must be resistant to the action of liquefied petroleum gases.
All piping joints should be tested for leaks with a soap and water solution.
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2.4 GAS PRESSURE
The maximum supply pressure must be limited to 14" w.c. (0.5 psi). If the line pressure is
above 14" w.c., then a separate pressure reducing regulator must be installed. The minimum
pressure at the inlet to the heater regulator must be equal to or greater than 6.0" w.c. for natural
gas and 11.0" w.c. for propane gas.
CAUTION: DO NOT INSTALL ANY GAS PIPING IN HEAT ZONES.
Proper manifold pressure will be maintained when the main burner is operating under the following supply pressure:
NATURAL GAS
PROPANE GAS
Natural Gas: models are orificed for 1000 BTU/CU.FT.
Propane Gas: models are orificed for 2500 BTU/CU.FT.
LINE PRESSURE w.c.” MANIFOLD PRESSURE w.c.”
MINIMUM MAXIMUM
AT GAS VALVE TEST POINT
6.0 14.0 5.0
11.0 14.0 10.0
3. INSTALLATION PROCEDURES
a) Properly install gas line as outlined in Section 2.3.
b) Mount heaters by using non-combustible mounting hardware as illustrated in Diagram 2.
Observe the minimum clearances as outlined in Sections 8.4 and suggested mounting distances in section 8.5
WARNING: When using Wall Mounting Bracket JP-2300-MB, or Arm Mounting Bracket JP-
2300-MA, ensure the anchoring to the structure is of sufficient strength, quality
and workmanship, to support the weight of the heater and any other loads such as
snow.
c) Connect heater to the main gas line. An approved 1/2" flexible connector (available as an
option from the manufacturer) must be used to absorb gas line expansion and any vibration check local code requirements.
(d) Check gas line for leakage by using soap test or gas meter test. Ensure gas pressure meets
the requirements out lined in Section 2.4 (above).
WARNING: When testing the main gas line pressure up to 0.5 psig, ensure that the isolation
valve and combination gas valve are "OFF", otherwise damage to the combination gas valve will result. When testing gas line in excess of 0.5 psig the appliance and shut off valve must be disconnected from the gas supply piping system
during any such pressure testing.
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e) Ensure proper electrical rating in the system by checking voltage at ignition module
terminals. To avoid system malfunction, the voltage range must be within 21.6 Volts to 26.4
Volts, and correct polarity must be maintained throughout the system.
f) Test-fire the heating system by following the lighting instructions as shown below and on
heater.
4. LIGHTING INSTRUCTIONS
1. Ensure the correct voltage is supplied and gas valve is in the ON position.
2. Turn on power to heater, set thermostat (if applicable) to desired setting, the heater will light.
3. If heater does not light: Turn off power to heater, turn gas valve to OFF position.
4. Wait for five minutes and repeat steps above. If heater does not light after three attempts, call
a qualified service technician.
5. SHUT DOWN INSTRUCTIONS
a) For temporary shutdown, turn off the electrical circuit.
b) For complete shutdown, turn off the electrical circuit and turn gas control knob to the
"OFF" position.
6. HEATER FINISH AND APPEARANCE
Exterior heater surfaces, including stainless steel components, are coated with a black high
emissive coating that helps preserve the aesthetic appearance of the heater and improves the
radiant heat output.
With extended use, the finish coat may discolor and deteriorate to some extent due to the impact
of heat and the deposit of ambient air born particles. In some environments, the stainless steel
lens cover may experience some surface oxidization and discoloration. These are normal occurrences caused by heat and products of combustion and in no way affect the operation and performance of the heater or the manufacturer’s warranty.
OCCASIONAL FINISH MAINTENANCE:
Wear protective gloves, eyewear, and breathing mask. Ensure that power to the heater is disconnected prior to maintenance and the application of any finish coating. Use a fine steel wool to
remove blemishes or unsightly deposit, and smooth the outer surface. The heater finish coat can
be touched up using a high temperature coating such as Thurmalox Stove Paint -Flat Black1200°F (650°C) or similar high temperature stove paint that is compatible with the original finish. No other coating or non-high-temperature paint finish may be applied to the heater –
use of an incompatible finish coating could create a hazardous condition such as fire or
noxious fumes, damage the heater, and void the warranty.
Apply the touch up finish with the heater in its operating orientation (facing down). Ensure that
overspray does not effect the burner tile surface - insert a paper masking above the lens screen
being coated. Remove the paper masking immediately after re-finish and prior to operation of
the heater.
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7. SERVICING GUIDE (See Heater servicing on next page)
Servicing of heater is essential for continued efficient operation. Servicing should be carried
out annually by qualified and licensed service personnel as follows:
Clean the ceramic tile with compressed air. Avoid directing air stream at gasket material
between tile and heater body. The air pressure must be lower than 20 psig.
Clean the venturi tube with compressed air. The air pressure must be lower than 20 psig.
Indication of back firing:
Loud ignition noise, followed by distinct hissing sound.
Little or no visible burning on the ceramic tile surface.
Combustion is taking place inside the burner body.
Cause & remedy of back firing:
Improper gas pressure entering the venturi tube: check pressure.
Breakage of a ceramic tile and or gasketing: - replace damaged part.
Faulty sealing of the ceramic tile to the burner body, caused by breakdown of gasket mate-
rial: contact your local distributor or contractor.
WARNING: If heater backfires during operation, it must be turned off immediately.
HEATER SERVICING INSTRUCTIONS:
WHEN USING WALL MOUNT BRACKET JP-2300-MB:
1. Slacken the upper bolt to allow the rotation of the mounting bracket and the heater.
2. Remove the lower bolt securing the bracket and rotate the bracket up to the service position.
3. Insert the bolt in the upper hole to hold the heater for servicing, and apply locking nut to bolt
for extra safety. Heater panel can now be accessed and serviced safely.
4. NOTE: Do not start up the heater when in this Service position as the gas valve is in a
compromising position. Before starting the heater, ALWAYS restore the heater
bracket back to its original plane and correct support position.
5. To restore bracket, lift and support the weight of the heater and remove nut and bolt from upper hole.
6. Slowly rotate the heater back down to the correct lower position.
7. Insert and fasten the bolt in the bottom hole, and secure with the nut.
8. At completion of service, ensure that both support bolts are tightened securely.
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8. CONFIGURATION
8.1 DIMENSIONS & CONFIGURATIONS FOR THE SERIES
2300 HIGH INTENSITY HEATERS
CAPACITIES & CONFIGURATIONS
MODEL Voltage
VAC
2312 / IO 212 -NG
2312 / IO 212 -LP
2313 / IO 213 -NG
2313 / IO 213 -LP
24 40 VA*
2315 / IO 215 -LP
2315 / IO 215 -NG
* For a multiple installation, the first heater is sized at 40 VA and each consecutive heater will be sized at 20
VA. The sum total will be the required Transformer size. If total VA exceeds one size (in between sizes) select the next highest VA rating.
Current
amps
Btu/hr input Total
Weight (lbs).
23,000
23,000
35,000
35,000
50,000
50,000
32
32
44
44
48
48
Length
< A >
30 1/2”
30 1/2”
43 1/2”
43 1/2”
43 1/2”
43 1/2”
Diagram 1: DIMENSIONS
Front View
End View
8.2. MOUNTING KITS (NOTE: For unusual mounting application contact manufacturer.)
The heater is supplied with chain mounting bracket; JP-2300-HS
Other optional mounting kits are avai l a ble:
ITEM
NO
1 JP-2300-MB WALL MOUNTING BRACKET 1
2 JP-2300-MA ARM MOUNTING BRACKET 1
3 JP-2300-PC POST BRACKET 1
PART NUMBER DESCRIPTION QTY
WARNING: When using Wall Mounting Bracket JP-2300-MB, or Arm Mounting Bracket JP-
2300-MA, ensure the anchoring to the structure is of sufficient strength, quality
and workmanship, to support the weight of the heater and any other loads such as
snow.
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8.3 MOUNTING OPTIONS FOR THE 2300 SERIES HIGH INTENSITY HEATERS
Diagram 2: MOUNTING KIT OPTIONS
WALL MOUNTING BRACKET
ARM MOUNTING BRACKET
(WITH GAS HOSE AND WIRING)
POST MOUNTING BRACKET
CHAIN HANGING SUPPORT
(SUPPLIED WITH HEATER)
Diagram 3: MOUNTING OPTIONS
WALL MOUNTING
ARM MOUNTING
POST MOUNTING
CHAIN HANGING
(BRACKET SUPPLIED
WITH HEATER)
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Diagram 4: 2300 MOUNTING ARM TEMPLATE
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Diagram 5: 2300 WALL BRACKET TEMPLATE
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Diagram 6: HEATER INSTALLATION
Wall Mount Bracket
Heater Bracket
1. Install the Wall Mount Bracket on the wall, using four bolts...(not supplied). See warning
note (page 5)
2. Install the heater bracket on the heater using four nuts.
4. Install the heater bracket to the wall mount bracket, and remove the chains from the top of
the heater.
NOTE: The heater should be installed with enough slack on the wiring and a flexible gas connector to allow the rotation of the heater up to the service position.
(See service installation on the next page).
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Diagram 7: SERVICING HEATER
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8.4 MINIMUM CLEARANCES TO COMBUSTIBLES: Table 2
Ends Horizontal 30° Angle
MODEL NO
C D E F G H
2312 / IO 212 -N\L OUTDOOR 3” 5.5” 7” 9.5” 1” 9.5”
2312 / IO 212 -N\L INDOOR 4” 8” 10” 12.5” 2.5” 14”
2313 / IO 213 -N\L OUTDOOR 5” 7.5” 9” 9.5” 1.5” 21”
2313 / IO 213 -N\L INDOOR 6” 10.5” 14.5” 14.5” 2.5” 26”
2315 / IO 215 -N\L OUTDOOR 16” 8” 13.5” 10” 2” 21”
2315 / IO 215 -N\L INDOOR 17” 11” 19” 16.5” 3” 28.5”
The clearance to combustible material represents the minimum distance that must be
maintained between the outer heater surface and a nearby surface. The stated clearance to combustibles represents a surface temperature of 90F° (50C°) above room
temperature.
It is the installer’s responsibility to ensure that building materials with a low heat tolerance which may degrade at lower temperatures are protected to prevent degradation.
Examples of low heat tolerance materials include awnings, vinyl siding, fabrics, some
plastics, filmy materials, etc.
Diagram 8: MOUNTING CLEARANCES
Note: Do not store or place anything directly under heater
HORIZONTAL INSTALLATION
D
E
C
7’-6” - 23,000
8’-0” - 35,000
9’-0” - 50,000
MINIMUM MOUNTING HEIGHT
Note: Ensure mounting height in
any location is sufficient to prevent
patio patrons from coming in contact with heater
E
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INSTALLATION UP TO 30°
F
G
C
7’-6” - 23,000
8’-0” - 35,000
9’-0” - 50,000
MINIMUM MOUNTING HEIGHT
H
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8.5 SUGGESTED MOUNTING DISTANCES FOR COMFORT
Mounting
Parameters ***
V—Mounting angle Horizontal 30
H—Suggested mounting
height to patio floor
C—Side distance to
patio edge
Y—Side distance be-
tween heaters
W—Distance to wall in
front
Z—Distance to heater in
front
MODELS
2312 / IO 212
7’ 6” 7’ 6” 8’ 0” 8’ 0” 9’0” 9’ 0”
3’ 6” 3’ 6” 4’ 0” 4’ 0” 5’ 0” 5’ 0”
6’ 0” 6’ 0” 8’ 0” 8’ 0” 10’ 0” 10’ 0”
6’ 0” 7’ 0” 7’ 0” 8’ 0” 8’ 0” 9’ 0”
12’ 0” 14’ 0” 14’ 0” 16’ 0” 16’ 0” 18’ 0”
0
*** Note: These mounting angles and distances are suggested, and are subject to site and design con di-
tions.
If in doubt, please contact your Schwank distributor.
Ensure mounting height in any location is sufficient to prevent patio patrons from coming in con-
tact with the heater
Diagram 9: Distances/ Mounting Parameters
MODELS
2313 / IO 213
Horizontal 30
MODELS
2315 / IO 215
0
Horizontal
30
0
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9. ELECTRICAL REQUIREMENTS AND THERMOSTAT CONTROL
All electrical installations must meet local and the latest edition Electrical Code PART 1
CSA C22.1 in Canada and ANSI/NFPA N0 70 in the U.S.A.. Single heater
Volt, 60 Hz electrical transformer sized at 40 VA. If multiple heaters
are connected to a
requires 24
single transformer, the proper transformer is 24 Volt, 60 Hz, sized at 40 VA for the first
heater, and 30 VA each for all subsequent additional heaters. For example, four heaters wired together (parallel), require a transformer of 150 VA. It is recommended to install at most 2 heaters per zone for best comfort control and economy of operation.
PROPER WIRING POLARITY MUST BE MAINTAINED, particularly when grouping the
heaters in a zone.
Total wiring distances of up to 200' must use minimum 16 gauge electrical wire, and
wiring distances of over 200' must use minimum 14 gauge electrical wire. The heater
must be electrically grounded in accordance with the local
electrical code. Malfunction of the heating system will result if the voltage varies by
more than +10% or -10%.
The heater can be controlled by a line moisture proof thermostat “off-on” switch, or Remote Control. Total load of all heaters must be considered in determining the required
contact rating of the controlling thermostat or switch.
9.1. REMOTE CONTROL
Patio Heaters can be operated with Remote Control Option; JP-1234-RK and handset
JP-1234-HS. Refer to the manual accompanying the remote control for installation.
10. SEQUENCE OF OPERATION FOR FENWAL 35-60 DSI CONTROL
Start up - Heat Mode:
On a call for heat the Fenwal 35-60 control will reset, perform a self check routine,
flash the diagnostic LED for up to four seconds. The gas valve and spark are energized commencing the trial for ignition period. When flame is detected during the trial
for ignition, spark is shutoff immediately and the gas valve remains energized. The
thermostat and main burner flame are constantly monitored to assure the system continues to operate properly. When the thermostat is satisfied and the demand for heat
ends, the gas valve is de-energized.
Flame Failure - Multi Trial Model:
Should the main burner fail to light, or the flame is not detected during the first trial for
ignition period, the gas valve is de-energized and the control goes through an interpurge delay before another ignition attempt. The control will attempt two additional ignition trials before going into lockout and the valve relay is de-energized.
Recovery from lockout requires a manual reset by either resetting the thermostat or
removing 24 volts for a period of 5 seconds. If the thermostat is still calling for heat after one hour the control will automatically reset and attempt to ignite the burner again.
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Flame Failure - Re-Ignition:
If the established flame signal is lost while the burner is operating, the control will respond within 0.8 seconds. The HV spark will be energized for a trial ignition period in
an attempt to relight the burner.
If the burner does not light the control will make two more attempts to relight the
burner before de-energizing the gas valve. If the burner does not relight, the control
will go into lockout as noted above in “Failure to light”. If flame is re-established, normal operation resumes. Multi-try models will allow three tries for ignition including interpurges.
Flame current is the current which passes
through the flame from the sensor to
ground. The minimum flame current necessary to keep the Fenwal 35-60 system
from lockout is 0.7 microamps (µA). To
measure the flame current, connect analog
DC microammeter to the FC-FC+ terminals.
Meter should read 0.7 µA or higher. If the
meter reads below “0” on scale, meter
leads are reversed. Disconnect power and
reconnect meter leads for proper polarity.
Cautions:
1. Ceramic insulators should not be in or close to the flame.
2. Electrode assemblies should not be adjusted or disassembled. Electrodes should
have a gap spacing of 1/8”- 3/16” (3.12± 0.81 mm). If this spacing is not correct,
the assembly must be replaced. Electrodes are preset and NOT field adjustable.
3. Exceeding the temperature limits can cause nuisance lockouts and premature electrode failure.
The control must be secured in an area that will experience a minimum of vibration
and remain below the maximum operating temperature of 160°F.
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11. SPARK IGNITION CIRCUIT
The step-up transformer in the ignition control provides spark ignition at 30,000 volts
(open circuit). To check the spark ignition circuit, proceed as follows.
1 Shut off gas supply to the gas control
2 Disconnect the ignition cable at the ignition control stud terminal to isolate the
circuit from the spark igniter or igniter/sensor
3 Prepare a short jumper lead, using heavily insulated wire such as ignition cable
CAUTION
In the next step, DO NOT allow fingers to touch either the
stripped end of the jumper or the stud terminal. This is a very high
voltage circuit and electrical shock can result.
1 Perform this test immediately upon energizing the system before the ignition
control goes into safety lockout and interrupts the spark circuit. Touch one end of
the jumper firmly to the ignition control GND terminal. (DO NOT remove the
existing ground lead.) Slowly move the other end of the jumper wire toward the
stud terminal on the ignition control to establish a spark.
2 Pull the wire away from the stud and note the length of gap at which spark
discontinues.
3 A spark length of 1/8 in. (3mm) or more indicates satisfactory voltage output. If no
arc can be established, or the maximum spark is less than 1/8 in. (3mm), and
power to the ignition control input terminals was proved, replace the ignition
control.
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12. WIRING DIAGRAM FOR 2300 / IO 210 SERIES with Fenwal 35-60
DSI Control
If installing remote control; JP-1234-RK, refer to wiring diagram in the remote control manual
Fenwal Control Terminal Designation Error Mode LED Indication
TH Thermostat / 24V Supply Input
GND System Ground
V1 Valve Power
V2 24V Supply Neutral
NC Alarm
S1 Remote Flame Sensor
Internal Control Failure Steady on
Flame with No Call for
2 flashes
heat
Ignition Lockout 3 flashes
Fault Conditions:
The LED will flash on for 1/4 second, then off for
1/4 second during a fault condition. The pause
between fault codes is 3 seconds.
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13. TROUBLESHOOTING GUIDE
TURN HEATER ON :
(AT PATIO CONTROL PANEL IF INSTALLED)
YES
24 VOLTS INTO DSI CONTROL
YES
24 VOLTS OUT FROM CONTROL
YES
24 VOLTS AT GAS CONTROL
YES
NO
NO
NO
NO
*CHECK 120 V AT PRIMARY TRANSFORMER
*CHECK VOLTAGE OUT AT SECONDARY.
*IF THERE IS NOT 24V TO SECONDARY....
.......REPLACE THE TRANSFORMER
*CHECK 24V WIRING FROM TRANSFORMER
TO IGNITION CONTROL / AND CHECK IF
CORRECT GAUGE OF WIRE FOR DISTANCE.
*REPLACE WIRES IF NECESSARY.
*CHECK FOR 24 VAC ACROSS GAS VALVE
TERMINALS ON CONTROL. IF NO VOLTAGE,
.........REPLACE CONTROL.
*ENSURE GAS IS TURNED ON AT
VALVE.*CHECK ELECTRICAL CONNECTIONS
AT
CONTROL & GAS VALVE.
*CHECK 24V WIRING CONTINUITY FROM DSI
IGNITION CONTROL TO GAS VALVE, RE
GAS VALVE OPENS.
YES
SPARK ACROSS IGNITER.
IS HIGH VOLTAGE SPARK
OK ?
YES
MAKE SURE THE MANUAL
LEVER ON THE GAS
VALVE IS OPEN AND THAT
THERE IS GAS SUPPLY TO
THE VALVE.
NO
NO
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IF 24V IS PRESENT AND VALVE DOES NOT
OPEN.......REPLACE VALVE
*PERFORM IGNITION LEAD TEST DESCRIBED
IN “SPARK IGNITION CIRCUIT”.
*CHECK DSI MODULE IGNITION POST FOR
DEFECTS.
*SPARK IGNITER MAY BE OUT OF POSITION.
*CHECK BOOT OF THE IGNITION CABLE FOR
SIGNS OF MELTING OR BUCKLING. TAKE
PROTECTIVE ACTION TO SHIELD CABLE &
BOOT FROM EXCESSIVE TEMPERATURES.
*CHECK CERAMIC INSULATOR FOR CRACKS *
*CHECK SPARK GAP, 1/8”-3/16” .
*CHECK IGNITION CABLE, AND GROUND
WIRE,
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MAIN BURNERS LIGHT
YES
SPARK STOPS WHEN
BURNERS ARE LIT.
YES
NO
NO
*CHECK FOR CORRECT MANIFOLD GAS PRESSURE
*CHECK FOR OBSTRUCTION IN GAS OR ORIFICE
(INSECTS, SPIDERS COCOONS ETC.)
CHECK FLAME SIGNAL WITH METER FOR 0.7µA.
IF READING IS LOW CHECK GAS PRESSURE, IF OK
CHANGE SENSOR.
CHECK FOR CONTINUITY OR SENSOR CABLE AND
GROUND WIRE.
CHECK THAT BURNER FLAME COVERS ALL ELECTRODES. IF CHECKS ARE OKAY, REPLACE CONTROL MODULE.
DOES FLAME REMAIN STABLE
AFTER THE SPARK CYCLE IS
COMPLETE. (NO FLAME FAIL)
YES
SYSTEM RUNS UNTIL
CALL FOR HEAT ENDS
CALL FOR HEAT ENDS;
SYSTEM SHUTS OFF
TROUBLE SHOOTING ENDS
NO
NO
CHECK SENSOR FLAME SIGNAL WITH METER FOR
0.7µA MINIMUM STEADY READING.
IF READING IS LOW CHECK GAS PRESSURE, IF OK
.....CHANGE SENSOR.
CHECK FOR CONTINUITY OR SENSOR CABLE AND
GROUND WIRE.
CHECK THAT BURNER FLAME COVERS ALL ELECTRODES. IF CHECKS ARE OKAY, REPLACE CONTROL MODULE.
NOTE: IF GROUND IS POOR OR ERRATIC, SHUTDOWN MAY OCCUR OCCASIONALLY EVEN THOUGH
OPERATION IAPPEARS NORMAL AT THE TIME.
CHECK FOR PROPER TEMPERATURE CONTROLLER
OPERATION.
CHECK SENSOR FLAME SIGNAL WITH METER FOR
0.7µA MINIMUM STEADY READING.(REPEAT ABOVE)
CHECK AND ADJUST TEMPERATURE CONTROLLER
SETTING AND CHECK CONTROLLER CONNECTIONS
CHECK FOR PINCHED WIRING.
REMOVE VALVE LEAD AT CONTROL IF VALVE
CLOSES, RECHECK TEMPERATURE CONTROLLER
AND WIRING;
IF VALVE DOES NOT CLOSE REPLACE GAS VALVE..
NOTE: IF CONTROL GOES INTO LOCKOUT, THE SYSTEM CAN BE
RESET BY INTERRUPTING THE POWER SOURCE:
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COMMIS SIONING REPORT
.
14. COMMISSIONING REPORT
AS PER I&O MANUAL AND LOCAL CODES
CONTRA C TOR NAME: ................................................................................DATE................................
ADDRESS:............................................................................................................................................
............................................................................................................................................................
CITY:........................................................................................
PHONE:...................................................................................
CELL: .....................................................................................
JOB SITE......................................................................................................CITY................................
HEA TER MOD EL NUMBER:................................................................................
HEA TER SERIAL NUMBER: ...............................................................................
EQUIPMENT HAS BEEN FACTORY FIRED AND TESTED BEFORE DELIVERY, NEVERTHELESS
IT IS NOT A P L U G IN APPLIAN C E..IT DOES REQUIRE COMMISSIONING AND FIELD ADJUSTMENTS
TO ENSURE THAT SITE CONDITIONS ARE COMPATIBLE W ITH THIS HEATER, A N D TO
ALLEVIATE NUISANCE CALL BACKS FOR THE CONTRACTOR, THE FOLLOWING
START-UP N EEDS TO BE COMPLETED
A CONTRACTOR CALLING FOR TECHNICAL SUPPORT,
MUST
MUST PROVIDE FOLLOWING INF ORMATION FROM
A CONTRACTOR CALLING FOR TECHNICAL SUPPORT
PROVIDE THE FOLLOWING INFORMATION FROM HIS COMPLETED
BY THE LICENSED GAS INSTALLER.
COMMISSIONING REPORT (NEXT PAGE)
HIS C OMPLETED COMMISSIONING REPORT
ON NEXT PAGE
FAX COMPLETED FORM TO TECHNICAL SERVICES: CANADA - 905-712-8336 USA - 706-554-9390
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TO BE COMPLETED BY THE LICENSED INSTALLER:
PATIO HEATER COMMISSIONING REPORT
TYPE OF GAS: NG LP
IS HEATER EXPOSED TO CHEMICAL OR CORROSIVE ATMOSPHERE: YES NO
IS AN OPEN FLAME COMPATIBLE WITH THE INSTALLED LOCATION: YES NO
MINIMUM CLEARANCES CONFORM AS PER I&O MANUAL: YES NO
IF THIS IS A HIGH ALTITUDE AREA WHAT IS THE ALTITUDE ABOVE SEA LEVEL
Feet
IS HEATER SHORT AXIS HORIZONTAL WITH THE VENTURI ON TOP: YES NO
IS GAS SUPPLY LINE ADEQUATELY SIZED FOR SYSTEM VOLUME: YES NO
HAVE GAS LINES AND BRANCHES BEEN PURGED OF AIR: YES NO
THIS HEATER WAS FIELD TEST FIRED WITHOUT ANY MALFUNCTION: YES NO
INLET GAS SUPPLY PRESSURE WITH HEATER OPERATING: WC"
GAS VALVE OUTLET (Manifold) PRESSURE WITH HEATER OPERATING: WC"
HAS THE WIRING POLARITY BEEN MAINTAINED THROUGHOUT: YES NO
WHAT IS THE VOLTAGE READING AT THE IGNITION MODULE: VOLTS
WHAT IS THE FLAME SIGNAL STRENGTH IN uA FROM SENSOR: uA (microamps)
IS THE HEATER CONTROLLED BY A THERMOSTAT: YES NO
IS THE THERMOSTAT STRATEGICALY LOCATED: YES NO
TOTAL HEATERS SUPPLIED FROM ONE SINGLE TRANSFORMER: TOTAL
WHAT IS THE RATING OF THE TRANSFORMER IN VA: V.A.
WHAT IS THE TOTAL LENGTH OF THE LOW VOLTAGE WIRING: FEET
WHAT IS THE GAUGE OF THE LOW VOLTAGE WIRING: GAUGE
DOES THE HEATER HAVE GOOD ELECTRICAL GROUNDING: YES NO
* FAX COMPLETED FORM TO TECHNICAL SERVICES: CANADA - 905-712-8336 USA - 706-554-9390
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15. Replacement Parts List
Only the following illustrated parts are available. For any other parts please
contact the manufacturer.
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LIMITED WARRANTY CER TIF ICA TE
GAS-FIRED INFRA-RED PATIO HEATERS : 2300 / IO 210 SERIES
The Manufacturer warrants that this product is free from defects in material or workmanship under normal use and service subject to
the terms of this document.
ONE YEAR WARRANTY
Sub je ct to the con d it ion s an d limitations s ta ted herein, d uring the term of this limited warranty, w e w ill supply any component part
(at our option a new or repaired component part) of the heater, as defined below, excluding any labor, which the Manufacturer’s examination determines to be defective in workma nship or ma terial for a period of one ye ar (1 year) from the d a te of installation ,
unles s oth erwise specified be low . This warranty applie s to th e hea ter’s origin al owner, and s ub s eq ue nt transferees and only if the
unit is installed and operated in accordance with the printed instructions accompanying the unit and in compliance with all applicable installation , building codes and good tra de practic es.
BURNER AND CERAMIC TILE - THREE YEAR WARRANTY
The manufacturer warrants the burner and ceramic tile for a period of three years. (3 years)
WHAT IS NOT COVERED
The Manufacturer shall not be responsible for any expenses, including service, labor, diagnosis, analysis, material or transportation
charges inc urred during rem ov al or reinsta llation of this product, or any of its com ponents or pa r ts . A ll la bor or service c ha rges shall
be paid by the owner. This warranty does not cover heating products improperly installed, misused, exposed to or damaged by negligence, accident, corrosive or contaminating atmosphere, water, excessive thermal shock, impact, abrasion, normal wear due to use,
alteration or opera tion contrar y to the ow ner’s manual or if the serial number has been a lte r ed, defaced or r e moved. Th is war r anty
sha ll not apply if the input to the heating prod uc t e xceeds by more than 2% of the rated input on the rating plate. The M a nufa cturer
sha ll not be liable for a ny defa ult or d e lay in performa nce by its wa rr a nty ca us e d by a ny continge ncy beyon d its c ontrol, including
war, governme n t restrictions, or restraints, strikes, fire, flood, acts of God, or short or reduced supp ly of raw materials or products.
WARRANTY PROCEDURE
To e s ta blish the in s tallat ion date for any purpose un der this Limited Warran ty, you must retain the orig inal rec ords that can e stablish
the installation date of your un it. If you do n ot p r ov ide such doc uments, the s tart date of the term of th i s L imited Wa rr an ty w ill be
bas ed upon the da te of un it manufacture, plus thirty (30) days. Failur e to m a i n tain the equipment thr oug h r e gular annua l service
maintenanc e by a qualified ser v ice technician shall v oid the w arranty.
LIMITATIONS AND EXCLUSIONS
This document contains all warranties made by the Manufacturer and may not be varied, altered or extended by any person. There
are no promises, or agreements extending from the Manufacture other than the statements contained herein. THIS WARRA NTY IS
IN LIEU OF ALL WARRANTIES EXPRESSED OR IMPLIED, TO THE E XTENT AUTHORIZED BY THE LAWS OF THE
JURISDICTION, INCLUDING SPECIFICALLY THE WARRANTIES OR MERCHANTIBILITY OF FI TNESS FOR A PARTICULA R PURPOSE.
It is un de r stood and agreed that the Ma nufacturer ’s ob ligation h e r e und e r is limited to re pa ir ing or rep lacing parts de te r mined to be
defective as stated above. In no event shall the Manufacturer be responsible for any alleged personal injuries or other special, incidental or cons eq ue ntial dama ges. As to property dama ges, contra ct, tort or other c la im the Ma nufacturer’s r e sp on s ibility shall not
exceed the purchase pr iced paid for th e p rod uc t.
A ll replacem en t pa rts w ill be warranted for the un us e d portion of the warr a nty coverage period remaining on the applic a ble un i t.
Som e A uthorities do n ot a llow c ertain warranty exclusions or lim itations on h ow lon g a warr a nty lasts or the exclusion s or limitations of incidental or consequential damages. In such cases, the above limitations or exclusions may not apply to you and are not
intended to do s o where proh ib ited by law. T h is warranty gives y ou specific leg a l r ights. You may also have other rights wh ich
vary by each juris dict i o n.
5285 BRADCO BLVD. MISSISSAUGA, ON, L4W 2A6
2 SCHWANK WA Y, WAY NESBORO, GEORGIA. 30830-8336
SCHWAN K Ph: 905-712-4766 Fax: 905-712-8336
I NFRASAV E Ph: 1-866– I NFRAS V ( 463 72 78) Fax: 1- 866-72 4 –926 5
GP-D230-BX-03B
2300 / IO 210 WARRANTY
2300 / IO 210 Manual
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March 2006
RL: 3B
KH
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