This manual is an unpublished work and contains the trade secrets and confidential information of Schlumberger Resource Management Services, Inc., which are not to be
divulged to third parties and may not be reproduced or transmitted in whole or part, in
any form or by any means, electronic or mechanical for any purpose, without the express
written permission of Schlumberger Resource Management Services, Inc. All rights to
designs or inventions disclosed herein, including the right to manufacture, are reserved
to Schlumberger Resource Management Services, Inc.
The information contained in this document is subject to change without notice. Schlumberger reserves the right to change the product specifications at any time without incurring any obligations.
Trademarks used in this manual
RouteMapsTM and RoadMAPSTM are trademarks of Schlumberger Resource Management Services, Inc. Other brands or product names are the trademarks or registered
trademarks of their respective holders.
FCC Registration
RoadMAPS Unit complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This unit may not cause harmful interference, and
(2) This unit must accept any interference received, including interference that may cause
undesired operation.
RoadMAPS Unit device complies with Industry Canada RS210
Operation is subject to the following two conditions:
(1) RoadMAPS Unit may not cause interference, and
(2) RoadMAPS Unit must accept any interference, including interference that may cause
undesired operation of the unit.
RoadMAPSTM User’s Manual 2.0
Literature No. SY-0043.1-GB-012.99
The RoadMAPS™ Unit is a rugged, compact, portable, easy-to-use,
multi-energy (electric, gas, and water) meter reading unit that can
be securely placed in the passenger seat of any vehicle with a standard seat belt while being powered by the cigarette lighter receptacle.
The RoadMAPS Unit provides the meter reading industry with
many advantages over current meter reading methods:
•Improved meter reading accuracy
•Addresses “hard-to-read” meters
•Reduced man-hours needed to collect readings
•Suitable for any size utility
•Portable and easy to set up
System Operations
From the utility billing system, operators use RouteMAPS™ or EZ
RouteMAPS™ host software to make route assignments for meter
readers via the PC memory cards. Each meter reader inserts a PC
memory card into the RoadMAPS Unit and then drives through the
routes assigned to collect data broadcast by R900, R100, R200,
R300, or ERT Meter Interface Units (MIUs). The data is stored on
the memory card. When finished, the meter readers return the PC
memory cards so the read data can be uploaded to the host software. The host software transfers the customer information to the
billing computer to generate customer bills (See Figure 1.1).
RoadMAPS User’s Manual1-1
Introduction
.
Figure 1.1 RoadMAPS Meter Reading Operations
About this Manual
The RoadMAPS User’s Manual describes the system and its features and provides procedures on how to use the RoadMAPS Unit
from setting up the unit and using its software to exiting and closing up the unit.
Throughout this manual, the Personal Portable Computer (PPC), a
component of the RoadMAPS unit, is referred to as the laptop
computer. In addition, the PCMCIA card used with the RoadMAPS
unit is called the PC memory card. In addition to this introduction,
this manual contains the following chapters:
ChapterTitleDescription
2
1-2RoadMAPS User’s Manual
RoadMAPS OverviewProvides an overview of the Road-
MAPS unit and software, including a description of function keys,
screens, and RoadMAPS hardware.
ChapterTitleDescription
3
4
5
Appendix A
Appendix B
Setting Up the RoadMAPS
Unit
Using the RoadMAPS UnitExplains how the product works,
Closing the RoadMAPS UnitProvides a procedure for closing
SpecificationsProvides a reference section con-
TroubleshootingProvides diagnostics procedures
Describes hardware setup instructions, power and antenna connection, and instructions on how to
turn on the laptop computer. The
chapter also includes information
on how to adjust system settings
including keyboard backlighting,
display intensity, and the beeper
settings.
procedures for reading meters,
reviewing account information,
reading missed meters, and exiting RoadMAPS.
the RoadMAPS Unit.
taining product specifications.
for troubleshooting RoadMAPS
problems.
Introduction
Conventions Used in This Manual
This manual uses the following icons and typographical conventions to identify special information.
The Warning icon identifies actions that can injure the user or permanently damage
the product.
The Caution icon identifies important information that is critical to ensuring that data
stored with the RoadMAPS Unit is not lost.
RoadMAPS User’s Manual1-3
Introduction
The Note icon identifies information that clarifies a point within the text.
All small caps
All bold initial caps
+ between keys
Refers to keys. Examples: ENTER, ALT, TAB
Refers to field names, menus, buttons, and menu options. Example: Device field or File
menu.
Refers to pressing the keys at the same time. Example: ALT+B
Product Support Within the United States
Schlumberger offers you different ways to obtain high-quality,
responsive technical support. However, before contacting
Schlumberger, it is important that you know the version number
of the software that your RoadMAPS Unit uses. This information
is useful to the support technical who helps you.
To find the version number of RoadMAPS Software, you must display the RoadMAPS System Check screen. For instructions on
obtaining the version number of the RoadMAPS software, see
“Performing Diagnostics,” on Page B-2.
Contacting technical support
Within the United States, Schlumberger technical support is available Monday through Friday, 8:00 AM to 7:00 PM Eastern Standard
Time by telephone or fax. Whichever method you use to contact
technical support, be prepared to give the following information:
•The exact wording of any message that appeared in the display of the RoadMAPS Unit
•A description of what happened and what you were doing
when the problem occurred
•A description of how you tried to solve the problem
•Your company’s personal identification number (PIN)
1-4RoadMAPS User’s Manual
Chapter 2RoadMAPS Overview
The RoadMAPS Unit is a portable, mobile data collector used in
conjunction with internal software and host software to provide
automatic meter reading for collection of route information to be
used in the utility’s billing system.
RoadMAPS features the following:
•Durable carrying case designed for easy set-up and use in any
vehicle
•A spill-proof membrane keyboard
•A touch screen display to allow for easy navigation and option
selection
•A light sensor to adjust screen intensity to ambient light
•A beeper to indicate successful readings
•Direct launching of RoadMAPS software when the laptop is
turned on, preventing meter readers from running other programs within the Windows® environment during meter reading operations
•Automatic exchange of route data between the RoadMAPS
laptop and PC memory cards so that the user does not have to
upload or download routes and accounts
•Ability to receive SURF and ITRON messages simultaneously,
and at the same time transmit wake up signals for ERTs, R200,
and R100 devices.
•Storage of received data in nonvolatile memory.
RoadMAPS User’s Manual2-1
RoadMAPS Overview
RoadMAPS Features
Laptop Computer
PC Memory Card
Plug-in Power Cord
Receiving/
Processing Unit
RoadMAPS consists of a data collection unit and laptop computer
in a portable case designed for easy set-up and use in meter reading (see Figure 2.1). The unit features RoadMAPS meter reading
software designed for simplified route information and data gathering.
Slot
Antenna
Figure 2.1 RoadMAPS Unit
Do not attempt to open the bottom of the RoadMAPS Unit carrying case. Attempting to
repair or modify the unit on your own can result in personal injury or damage to the
unit.
2-2RoadMAPS User’s Manual
The Laptop
RoadMAPS Overview
The PPC, the laptop computer on the RoadMAPS Unit as shown in
Figure 2.2, is a part of the overall RoadMAPS data collector. It
communicates with the receiver through a serial link at 38.8 Kbps
using the RoadMAPS software, which decodes and records the
messages detected by the receiver.
Figure 2.2 Laptop
To protect the safety of the driver collecting readings, the laptop
computer provides an audible indicator option that can be turned
on or off as required. For more information, see “Beeper Settings,”
on page 4-6. The unit beeps each time an MIU signal is received by
the receiver, excluding duplicate signals that are filtered out.
To protect the driver’s safety, use the Beeper function on the RoadMAPS Unit to monitor meter reading.
RoadMAPS User’s Manual2-3
RoadMAPS Overview
The laptop computer retrieves meter readings from the receiver in
real-time, stores them in nonvolatile memory, and checks reading
completeness against route files downloaded from the host software. The data retrieved is used to display the route reading status
in a message line and graphic progress bar typically one second
after the reading is received.
PC Memory Card Port
The PC memory card port, shown in Figure 2.3, is located on the
side of the RoadMAPS laptop unit. It includes two memory card
slots. You may use either slot for meter reading, but do not use
both slots at the same time.
Figure 2.3 Memory Card Port
The RoadMAPS Unit requires that you have only one PC memory card in a slot at a
time. To avoid losing metered data, do not put PC memory cards in both slots of the PC
memory card port at the same time.
2-4RoadMAPS User’s Manual
RoadMAPS Overview
Navigation
All RoadMAPS functions are performed in one of two ways:
•Using the TAB key or the arrow
Tab
PgUpPgDnEndHome
keys to move the focus to the appropriate button and pressing
ENTER.
•Using the provided stylus to touch the selections on the
screen.
Always use the stylus provided with the laptop to touch the screen. Substituting a hard
or sharp item could damage the screen.
Figure 2.4 Navigating Within RoadMAPS
For example, Figure 2.4 shows the Route Import screen with
Route 02000608 highlighted. Any field, or area of a field, on the
screen can be selected by touching that area with the stylus, or by
doing the following:
RoadMAPS User’s Manual2-5
RoadMAPS Overview
RoadMAPS Software
•Press to move the focus to the previous item within the
PgUp
field, in this case Route 02000607.
•Press to move the focus to the next item within the field,
PgDn
in this case Route 02000609.
•Press TAB to move the focus to the next field, in this case, the
Import Routes button.
•Press SHIFT + TAB to move the focus to the previous field, in
this case, the Open DB button.
•Press CTRL + TAB to move to the next screen, in this case the
Route Selection screen.
The RoadMAPS software application runs on the laptop computer
that is part of the RoadMAPS Unit. The purpose of the RoadMAPS
software is to log meter data from routes of possible meter IDs.
Messages from metered IDs outside of the route are identified as
such and are discarded. RoadMAPS also provides a visual interface for the operator to see the progress in reading meters on the
route.
Although the RoadMAPS software can start and stop the recording of message data, it does not control the receive frequency or
the decoding of message data. Instead, the RoadMAPS Unit contains a receiving/processing unit that collects data from R900,
R100, R200, R300, or ERT MIUs.
The file transfer between the host software and the RoadMAPS
Unit is via PC memory cards that store routes and accounts. The
file transfer between the host software and the utility company
billing system is in a file format specific to the utility.
RoadMAPS Display
Information in the display of RoadMAPS software is shown on an
800 x 600 pixel screen.
2-6RoadMAPS User’s Manual
RoadMAPS Overview
RoadMAPS Function Buttons
Each RoadMAPS screen contains different function buttons pertaintaining to the specific information on that screen. Use the following to identify the different buttons and their specific
operations.
Welcome Screen
•—automatically launches the route import process.
•—closes the RoadMAPS program.
Route Import Screen
•—manually launches the route import process.
•—stops the import route process.
•—opens a dialog box that allows the user to open a
specific database
Route Selection Screen
•—initiates the route reading process
•—temporarily pauses the reading process
•—closes the Route Selection screen and returns the
user to the Welcome screen
RoadMAPS User’s Manual2-7
RoadMAPS Overview
Missed Reads Screen
•—opens a dialog box that provides the user with var-
ious details about the selected account, including
the meter number, the type of MIU, the collection
method,and the account name.
•—returns the user to the first account in the selected
route
Captured Reads Screen
•—opens a dialog box that provides the user with var-
ious details about the selected account, including
the meter number, the type of MIU, the collection
method,and the account name.
•—returns the user to the first account in the selected
route
Route Export Screen
•—launches the export of the loaded routes.
•—closes the Route Selection screen and returns the
user to the Welcome screen
Reading indicator
The Reading indicator shows the activity status of
the RoadMAPS unit. When the Route Selection
screen is first accessed, the Reading indicator displays a “Stopped” message to show that reading has
not yet begun.
2-8RoadMAPS User’s Manual
RoadMAPS Overview
To initiate the route reading, select the Read
Route button. The Reading indicator will
now display a pulsing arrow with a “Reading” message, indicating the RoadMAPS receiver is reading
and storing meter reading data.
If the Reading arrow is not pulsing, the PC may be working on new reads. Wait a few
seconds. If for any reason no read data is received for a period longer than five seconds,
the Automatic Reading indicator stops pulsing.
Once you begin reading meters, the Read Route
button changes to the Pause Route but-
ton. Selecting this button temporarily stops the
reading process, and the Reading indicator displays a “Paused” message. When reactivated,
RoadMAPS will resume reading at the point where
it previously stopped.
Message area and progress bar
The message area on RoadMAPS screens indicates the number
and percentage of meters on the route that were read successfully.
A graphical progress bar also shows the percentage of the route
that is complete. Before meter reading begins, no accounts are
reported as read and the progress bar is blank.
When all readings are complete, the last route is listed on the
progress bar with the percentage complete. Usually, you can tell if
a meter is missed because, although addresses on the current
route or other routes continue to be read, the route does not
progress to a read status of 100%.
RoadMAPS User’s Manual2-9
RoadMAPS Overview
Information area
The information area of a RoadMAPS screen displays the route or
addresses to be read. These following views are available:
•The route view includes the route number, number of MIUs to
be read, first address on the route, and percentage of the
route that was read.
•The account view provides a listing of the addresses and MIU
IDs to be read for a specific route. If you display account
detail, the information area displays information for the
selected account.
•A meter reading and loading indicator area with a graphic
progress bar and pulsing reading indicator
•A message and information display area
•An active function key display bar
The progress bar and automatic reader indicator are not displayed
at RoadMAPS start up while the routes are being loaded. Although
all three screen areas are not used on every RoadMAPS screen,
the active function key display bar is available throughout the
RoadMAPS system.
2-10RoadMAPS User’s Manual
RoadMAPS Overview
Route Selection Screen
The first type of RoadMAPS display screen is the Route Selection
screen shown in Figure 2.5. This screen shows loaded routes and
the percentage of each route that has been read. The screen
includes the Reading indicator, an information area with a list of
routes, and a selection box that allows you to turn the beeper on
or off.
Reader Indicator
Progress Bars
Message Area
Information Area
Figure 2.5 Route Selection screen
RoadMAPS User’s Manual2-11
RoadMAPS Overview
Route Display Screens
There are two screens, the Missed Reads screen and the Captured
Reads screen (Figure 2.6), that provide information for a selected
route. Both of these screens have a message area for the selected
route with the total number and of meters on the route, the number that were read successfully, and the number that were missed.
The Missed Reads screen also has a graphical progress bar that
shows the percentage of the route that is complete.
Message Areas
Graphic Progress Bar
Figure 2.6 Missed Reads and Captured Reads Screens
It is possible to view the details of a specific MIU from either
screen.
1Select the specific MIU by touching the screen with the stylus
or by using the or the keys.
PgUp
PgDn
2Press the MIU Details button.
2-12RoadMAPS User’s Manual
RoadMAPS Overview
The MIU Details dialog box (Figure 2.7) appears.
Figure 2.7 MIU Details Dialog Box
RoadMAPS Unit
The RoadMAPS Unit, shown in Figure 2.8, consists of two subsystems: an RF (Radio Frequency) receiver and an RF transmitter.
The RF receiver is made up of the following 3 modules:
•RF (Radio Frequency) Front End
•Digital Multi-channel Receiver (DMR)
•CPU (based on a PC104 board)
The RF transmitter is made up of the following 2 modules:
•Logic Control
•Transmitter
RoadMAPS User’s Manual2-13
RoadMAPS Overview
RF Receiver
RF Receiver
PPC
DMRPC104
Logic ControlTransmitter
Power Supply
12V DC
RF
Front End
RF Transmitter
Duplexer
Figure 2.8 RoadMAPS Unit Diagram
Radio Frequency (RF) Front End
The RF front end module receives the 915 MHz receiving band
from the antenna through the duplexer. The duplexer functions as
a translator, ensuring that the receiving band is passed from the
antenna to the RF receiver. The RF front end module then translates the RF spectrum from the 915 MHz band down to a 41 MHz
band.
Digital Multi-channel Receiver (DMR)
The DMR module receives and decodes the bands from the RF
front end module to determine if the signals are from an RF module that uses the SURF protocol (R900) or an RF module that uses
an ITRON protocol (R100, R200, R300, ERTs). Samples from up to
8 identified frequencies are processed to obtain the data signals.
The signals are compared to a profile, and if there is a match, the
signal is processed to extract and validate the data within it. The
extracted data is stored in local cache memory.
The RoadMAPS Unit reads signals from R900 water MIUs and
R100, R200,R300, and ERT gas and electric MIUs with a high rate
of success on the first pass. Inbound meter readings are collected
2-14RoadMAPS User’s Manual
RoadMAPS Overview
and stored into memory. The receiver processes only signals
received from these MIUs and ignores readings from MIUs on
routes that are not currently being read.
The receiver filters out duplicates in order to keep the best or last
reading received. This optimizes memory storage space. Records
for each reading are stored in the receiver database to eliminate
duplicates and keep track of reading data.
The DMR processes 10 MHz of band with a full 128-channel
receiver, of which only 77 channels are available, and extracts
messages which are sent to the CPU. The DMR will receive and
demoduleat up to eight simultaneous SURF messages and up to
eight simultaneous Itron messages, provided they are not transmitted in the same RF channel. The RoadMAPS Unit together with
the MIU functions as a transmitter/receiver pair that works
together as a spread spectrum system.
In addition to handling these spread spectrum functional requirements, the receiver can synchronize with multiple transmitters at
the same time and maintain reliable data transmissions for every
transmitter.
Central Processing Unit (CPU)
The Central Processing Unit (CPU) is based on a PC104 board. It
receives the messages obtained from the band by the DMR module through the PC104 (ISA) bus. It then extracts the data and uses
an RS-232 serial link to transfer it to the Portable Personal Computer (PPC). The CPU also uses an RS-232 serial link to program
the RF transmitter with the data received from the PPC.
The CPU will temporarily store received data, and will download a
configuration to the DMR module. It also sets the DMR parameters, automatically tests the DMR board, and resets the parameters.
RoadMAPS User’s Manual2-15
RoadMAPS Overview
RF Transmitter
Logic Control
The logic control module takes the information gathered from the
PPC through the CPU and sets the operating transmit frequency
and the required tone for that information. It also monitors the
unit temperature and will stop the operation of the unit if the temperature falls outside the specified temperature range, not to
exceed 70°C. This will limit the operation of the unit to about 50°C
ambient termperature.
The logic control also generates the modulating waveform for use
by the transmitter module. The modulatig tones will be chosen
from 15 frequancies between 24 Hz and 58 Hz.
Transmitter
The transmitter module generates a frequency and applies the
modulating waveform created by the logic control module. It then
amplifies the signal with a modulation index greater than 99%. The
RF energy, up to 10W of RF power, is sent to the antenna through
the duplexer. As with the RF receiver, the duplexer ensures that
the transmitting signal is passed from the RF transmitter to the
antenna.
The RF transmitter is, by default, inactive. It will operate on any
one of 1760 RF channels between 951 MHz and 962 MHz with 6.25
kHz channel spacing and, once actiated, will be used to continuously send a wakeup/alert tone to the R100 and R200 MIUs or the
ITRON ERTs. The RF frequency and the alert tone frequency will
both be programmed from the PPC.
Power Supply
The RoadMAPS Unit is powered by a 12V automobile battery, but
both the RF receiver and the RF transmitter are supplied power
from that battery through independent paths. Refer to the following table for the different operating voltages and current levels.
2-16RoadMAPS User’s Manual
RoadMAPS Overview
Table 2.1 Operating Voltage and Current
ComponentOperating VoltageOperating Current
PPC12V1.5A
CPU5V2A
DMR—without ADC
with ADC
RF Front End12V300mA
TX control board/modulator5V230mA
Transmitter driver12V140mA
Transmitter Power Amplifier28V4A
Fans (x2)12V400mA
3.3V
5V
2.5A
250 mA
When components require more than 12 volts, additional voltage
will be generated using DC/DC converters; when components
require less than 12 volts, linear regulators will be used.
To prevent excessive use of the battery, the RoadMAPS unit will not operated if the
vehicle’s engine to which it is connected is not running.
The power supply system has fuses and switches to control, protect, and limit its operation. In particular, the following sections
will have a shut-off pin:
•Transmitter Power Amplifier
•RF transmitter control board
•All RF receiver supply sections
RoadMAPS User’s Manual2-17
RoadMAPS Overview
Antenna and Duplexer
The RoadMAPS antenna, used for both transmission and reception, is connected to both the RF receiver and the RF transmitter
subsystems by way of the duplexer, and performs at an operating
temperature from -40° C to +85° C.
The antenna is made of a corrosion-free material that is tolerant to
ultra-violet exposure. It has a magnetic base and is capable of
staying in place at speeds of up to 70 m.p.h.
While the antenna is designed to stay in place at speeds of up to 70 m.p.h., the system
is only capable of taking reads in a drive-by mode of up to 30 m.p.h.
The antenna is stored in the RoadMAPS Unit carrying case when
not in use.
The antenna will provide nominally 6 dB of gain in the horizontal
plane and will have a cable of optimized length between the RoadMAPS unit (duplexer/lightening arrestor) and the antenna itself.
The antenna cable will be terminated with an N-type connector.
The return loss at the end of the cable will be below -15 dB at both
transmitting band and the receiving band. The lightening arrestor
will not introduce more than 0.2 dB losses in any of the operating
bands.
The duplexer, as explained previously, ensures that the receiving
band is passed from the antenna to the RF receiver and the transmitting signal is passed from the RF transmitter to the antenna. It
is also the sybsystem that provides the separation between the RF
receiver and the RF transmitter, allowing the two to operate
simultaneously. The duplexer is designed to be a high quality, low
insertion loss, high attenuation device. In the following paragraph,
the term “band” refers to 910-920 MHz in receive mode and 951962 MHz in transmit mode.
The duplexer’s insertion losses in the 915 MHz band or the 956
MHz band will be no more than 0.5dB. The attenuation of the
transmitting band at the RF receiver’s input will be a minimum of
60dB, and the return losses in any of the 3 RF ports will be below 15dB.
2-18RoadMAPS User’s Manual
Chapter 3Setting Up the RoadMAPS Unit
This section provides basic instructions for setting up the
RoadMAPS unit so it can be used to perform mobile meter reading
and exchange information with the host computer.
Schlumberger recommends that you insert the PC memory card
into the laptop before you place the unit in the vehicle.
Removing Carrying Case Cover
To set up the RoadMAPS Unit in a vehicle, you must remove the
top cover by opening four latches on the cover.
For safety purposes and to prevent damage to the cover, make sure the cover is securely
stored in the back seat or elsewhere in the vehicle.
RoadMAPS User’s Manual3-1
Setting Up the RoadMAPS Unit
To remove the carrying case cover
Follow this procedure to open the RoadMAPS unit latches, shown
in Figure 3.1, and remove the carrying case top.
1Lift the latch flap and turn it to the left.
The latch releases from the catch on the carrying case top.
2Press the latch and down against the Velcro strip on the the
unit base.
Figure 3.1 Latches on RoadMAPS carrying case
3Remove the RoadMAPS carrying case top that covers the lap-
top computer.
4Make sure the cover is secured in the back seat or elsewhere
in the vehicle.
Inserting the PC Memory Card
For easier access to the PC memory card port, insert the PC memory card into the slot in the laptop before you place the RoadMAPS Unit in the vehicle.
3-2RoadMAPS User’s Manual
Setting Up the RoadMAPS Unit
The laptop must be OFF before you insert the PC memory card.
Follow this procedure to insert the PC memory card containing
the routes you will read.
1Locate the PC memory card for your assigned routes.
2If the PC memory card port is closed, use both hands to open
the door located on the center right side of the laptop computer.
3Insert the PC memory card into the PC memory port as shown
in Figure 3.2. You can choose either of the two slots in the
port.
Figure 3.2 PC memory card slot
To avoid losing metered data, do not put PC memory cards in both slots at the same
time!
RoadMAPS User’s Manual3-3
Setting Up the RoadMAPS Unit
Placing the RoadMAPS Unit in the Vehicle
Follow this procedure to set up the RoadMAPS Unit in the vehicle
passenger seat.
Never set up a RoadMAPS Unit during a lightning storm or under excessively wet conditions.
1Place the RoadMAPS Unit in the passenger seat with the seat-
belt retention loop facing the back of the seat.
2Press the blue button on the safety pin, and pull the pin out of
the seatbelt retention loop. (See Figure 3.3)
Safety Pin
Blue But-
Seatbelt
Retention
Loop
Figure 3.3 Removing the Safety Latch
3Guide the seat belt through the seat belt retention loop, as
shown in Figure 3.4.
3-4RoadMAPS User’s Manual
Setting Up the RoadMAPS Unit
Figure 3.4 Placing Seatbelt in Retention Loop
4Replace the safety pin in the seatbelt retention loop, as shown
in Figure 3.5.
Figure 3.5 Replacing the Safety Pin
5Adjust the seat belt so that the unit is secure in the passen-
ger’s seat.
RoadMAPS User’s Manual3-5
Setting Up the RoadMAPS Unit
6To further secure the unit, slide it against the back of the seat
(see Figure 3.6).
Figure 3.6 Securing the unit
Connecting the Antenna
Follow this procedure to connect the antenna cable and place it
on the roof of the vehicle.
1Remove the Velcro® strapping that holds the antenna cable
and plug-in power cable (see Figure 3.7).
3-6RoadMAPS User’s Manual
Setting Up the RoadMAPS Unit
Figure 3.7 Cables retained by Velcro strapping
2If the antenna cable is not plugged in, plug it into the socket
on the top right side of the RoadMAPS Unit next to the laptop
computer.
3Twist the antenna connector to the RoadMAPS Unit.
4Route the antenna wire through the passenger window as
shown in Figure 3.8.
RoadMAPS User’s Manual3-7
Setting Up the RoadMAPS Unit
Figure 3.8 Antenna routing
5Place the magnetic base of the antenna in the center of the
roof approximately one foot behind the leading edge of the
roof (see Figure 3.9).
Figure 3.9 Antenna placement
3-8RoadMAPS User’s Manual
Plugging in the Power Cable
Follow this procedure to connect the cigarette lighter power cable
to the RoadMAPS Unit and plug it into the lighter receptacle.
1Insert one end of the cigarette lighter power cable into the
connector on the RoadMAPS Unit.
2Plug the other end of the power cable into the cigarette lighter
receptacle as illustrated in Figure 3.10.
When you insert the cigarette lighter power cable, make sure the red LED is in view to
help verify that power is supplied to the RoadMAPS Unit.
Setting Up the RoadMAPS Unit
Figure 3.10 Cigarette lighter power cable
RoadMAPS User’s Manual3-9
Setting Up the RoadMAPS Unit
Turning the Unit On
When the laptop starts up, RoadMAPS software loads route data
from the PC memory card.
After the route data is loaded, RoadMAPS performs a system self
test. During the self test, RoadMAPS also removes the old export
file from the PC memory card after verifying that the previous
data upload to the host was successful.
To start RoadMAPS Software
Follow this procedure to turn on the RoadMAPS laptop and software and automatically load routes from the PC memory card.
1With the laptop computer facing you, press the latch in to dis-
engage the locking mechanism located on the front center
edge of the display.
2Raise the display to a comfortable viewing position with the
keyboard accessible to you.
3Press FN + ON and hold it for one second. The the FN key is
located on the bottom row in the lower left corner of the keyboard, and the ON key is located on the space bar. (See Figure
3.11).
Prt Sc
Scr Lk
Pause
F1F2 F3F4F5F6F7F8F9 F10 F11 F12
Esc
7
1!2@3#4$5%6^7
QWERTYUIOP
Tab
A
Caps
Lock
Shift
FnON /
Fn key
SDFGHJKL
XCVBNMZ<>?
Alt
Ctrl
ONMouse buttons
&
8
(
*
8
9
4
123
0
9
56
,.
~
`
SysRq
Num Lk
–
*
)
-
0
–
[{]
+
:
;
.
/
Alt
Insert
+
=
/
Delete
Break
Backspace
¦
}
OFF
\
"
Enter
'
Shift
PgUp
PgDnEndHome
OFF
Figure 3.11 Laptop Keys
3-10RoadMAPS User’s Manual
Setting Up the RoadMAPS Unit
When the laptop starts up, RoadMAPS software automatically
loads route data from the PC memory card.
If the computer does not start up, press and hold both mouse buttons (Figure 3.11) for
at least 10 seconds. Release the buttons to restart the comptuer.
After the route data is loaded, RoadMAPS performs a system self
test. For more information on RoadMAPS self-diagnostics, see
“Performing Diagnostics.” on page B-2.
If No Route Data File is Found
If the PC memory card is not inserted in the card slot in the laptop
computer when the RoadMAPS Unit starts up, the following
screen appears with a warning message indicating that an import
file was not found (see Figure 3.12).
Figure 3.12 Error Message on start up
RoadMAPS User’s Manual3-11
Setting Up the RoadMAPS Unit
To correct this error and load the import file, do either of the following:
Adjusting System Settings
This section describes several settings you can make to the RoadMAPS Unit to make it easier and more comfortable to use.
Backlight
The laptop has a backlighted display to make the user interface
easier to read. The laptops that come equipped with color monitors, automatically use the backlight function whenever the unit it
on. However, to increase the display backlight, the user has the
option of activating the MaxBright feature.
•Insert the PC memory card, press OK, and then press the
START button to try to load the route data again.
•Press the to close the dialog box, and press the EXIT
PROGRAM button to exit from RoadMAPS Soft-
ware.
•When MaxBright is inactive, press FN + F1 to activate the feature.
•When MaxBright is active, press FN + F1 to deactivate the feature.
Contrast
The user can also adjust the contrast of the laptop display:
•FN + F4—lightens the display.
•FN + F5—darkens the display.
3-12RoadMAPS User’s Manual
Chapter 4 Using the RoadMAPS Unit
Using the RoadMAPS Unit to collect readings begins with the host
software building a route file that is transferred to the RoadMAPS
Unit via the PC memory card. The meter reader loads the memory
card in the RoadMAPS Unit and begins automatic meter reading
by driving the vehicle through the route and collecting readings.
After the readings are complete, the meter reader returns to the
utility, shuts down the RoadMAPS Unit, and removes the PC memory card to give it to the host computer operator. The host computer operator transfers the data from the PC memory card to the
host computer software and transfers the data to the utility billing
system computer.
RoadMAPS User’s Manual4-1
Using the RoadMAPS Unit
Route File Generation
Route file generation is performed on the Host software, as illustrated in Figure 4.1.
CIS/Billing
System
Route files
generation
Figure 4.1 Host File Transfer to RoadMAPS
File
Transfer
Host Software
1) Route files
imported to database
2) Optional manual
edit by the operator
3) Billing cycle
processing and
route file generation
RoadMAPS
File transfer via
PC memory card
Through the host software user interface, users import route files
from the CIS/Billing system into the Host database. In addition to
importing files, the host software permits manual database entry
to permit an operator to type or edit route information.
The host software processes route information according to the
utility billing cycle and generates route files for meter reading.
The last step is to transfer those files to RoadMAPS by copying the
files onto PC memory cards. For information on Host software
processing, see the RouteMAPS Software User’s Manual or EZ RouteMAPS Host Software User’s Manual.
Off-site meter reading
The meter reader inserts the PC memory card and sets up the
RoadMAPS Unit in a vehicle. At power-up, the RoadMAPS laptop
computer reads route files from the PC memory card, loads them
into its database, and runs self diagnostics on the RoadMAPS system.
4-2RoadMAPS User’s Manual
Using the RoadMAPS Unit
After the self-diagnostics sequence, RoadMAPS is ready for the
meter reader to start collecting readings. Figure 4.2 illustrates the
collection process.
1) Meter reader selects a
route from the menu and
drives to first address.
2) Meter reader selects
Start
to start automatic
reading.
3) Continuously receives
inbound meter readings if
there are any transmitting
MIUs on the route in range.
4) Continuously stores
readings in real-time and
filters duplicates.
5) Continues route reading,
route storage, status display,
and diagnostics.
6) Meter reader selects Stop.
Readings
MIUs
Transfer readings to
the laptop upon
receiving request.
Figure 4.2 RoadMAPS Automatic Meter Reading
At any point in the automatic read mode, the meter reader can
selectively check the route status or the meter reading of an individual account.
With the software performing the reading, the meter reader can
make the following decisions:
•Select the route to view from the menu and drive to that route.
•Go back to a route if there are significant missed readings
after the first pass and reread the route.
•Terminate reading operations at any time by selecting Exit
Program.
RoadMAPS User’s Manual4-3
Using the RoadMAPS Unit
File Transfer to Host and Billing System
After the meter reader returns the PC memory cards containing
the collected data to the utility, the operator transfers the information to the host software and then on to the utility company billing
system. The operator loads the files from the PC memory cards
and then performs a file transfer from the host software to the billing system (see Figure 4.3).
CIS/Billing System
Transfer
File
Host Software
1) Reading and route
files processing
2) Reporting of:
-missing readings
-found readings
3) Reading and route
files generation for
transfer to the CIS
system
Laptop
computer
File transfer via
PC Card
Figure 4.3 Reading File Transfer to Host
Using PC Memory Cards to Exchange Information
The process of transferring information to and from the host computer is performed at the host level. The only involvement by the
meter reader in the process is to insert the PC memory card containing assigned routes into the RoadMAPS Unit before reading
meters and then to remove the PC memory card to return it to the
operator after reading meters. The meter reader performs no manual import or export procedures.
To exchange information with the host computer
Follow these procedures to transfer files from and to the host
computer system.
4-4RoadMAPS User’s Manual
Reading Meters
Using the RoadMAPS Unit
1Obtain the assigned PC memory card for the route you are
reading.
2Insert the PC memory card into the RoadMAPS laptop unit
and start up the unit. See “To begin meter reading,” on page
4-12.
The routes loaded in the Host software are transferred into
storage on the RoadMAPS unit.
3Read all of the routes loaded from the assigned PC memory
card.
4Shut down the laptop computer. See “Exiting RoadMAPS Soft-
ware,” on page 4-21.
5To release the PC memory card, press the black button to the
right of the PC memory card slot to release the card.
6Remove the PC memory card and return it to the operator
who will load the latest read data onto the host computer.
Because RoadMAPS automatically reads meters, efficient use of
the system depends on the distance of the RoadMAPS Unit from
the MIU being read and the vehicle’s driving speed.
In a typical meter reading scenario, you drive your vehicle through
the routes on the RoadMAPS selection screen in any order. You
can position your vehicle at any route or starting address as
required by driving conditions and route distribution for the most
efficient data collection. The RoadMAPS Unit reads and stores
readings regardless of the order of the routes displayed.
RoadMAPS User’s Manual4-5
Using the RoadMAPS Unit
Figure 4.4 Route Display with multiple routes being read
When RoadMAPS starts collecting data, the red Stopped icon
changes into a pulsing green Reading icon. This icon continues to
pulse as long as read data is received within a period of five seconds.
In normal use, you focus on driving and listening for beeps. You do
not need to look at the screen on the RoadMAPS Unit. RoadMAPS
reads the next meter signal received from any route loaded on the
PC memory card.
Beeper Settings
A beeper is available in the RoadMAPS Unit to emit a beep tone
for every account that is read and stored in RoadMAPS. This helps
to monitor RoadMAPS meter reading without having to look at the
laptop display. This also offers a safe way to keep up with readings while driving a route.
4-6RoadMAPS User’s Manual
Using the RoadMAPS Unit
The beeper only sounds while RoadMAPS is performing readings
and stops when all readings are completed. You can turn the
beeper function on or off while the unit is performing readings.
The default setting in RoadMAPS is for the beep tone to be turned
off.
To turn the beeper on or off
Follow this procedure to switch the RoadMAPS beeper on or off.
1Access the Route Selection screen.
At the top of the screen, there is a Use Beeper field with a
check box, as shown in Figure 4.5.
Beeper check box
Tone Control
Figure 4.5 Use Beeper Field
2Select the box using the stylus.
A check in the box indicates the beeper is on. An empty box
indicates the beeper is off. The tone control shown in Figure
4.5 allows the user to adjust the tone of the beeper by sliding
the control to the left for a lower tone or to the right for a
higher tone.
RoadMAPS User’s Manual4-7
Using the RoadMAPS Unit
Selecting Routes
This is an optional step if you want to review selected routes to
determine a good starting point for reading.
1Access the Route Selection screen, shown in Figure 4.6, by
pressing the Route Selection tab.
Figure 4.6 Route Selection Screen
2Highlight the route to be viewed.
3Select the Missed Reads tab to display the Missed Reads
screen.
All accounts that are unread or missed during the reading process are displayed on the Missed Reads screen, as shown in
Figure 4.7.
4-8RoadMAPS User’s Manual
Using the RoadMAPS Unit
Figure 4.7 Missed Reads Screen
The Missed Read screen appears and displays the accounts in
the route, with the first address in the route on the fist line.
4If necessary, select another address for your starting point.
5To get detailed information on an account, select that account
and press the MIU Details button.
RoadMAPS User’s Manual4-9
Using the RoadMAPS Unit
Detail Settings
The MIU Details dialog box, shown in Figure 4.8, appears.
Figure 4.8 MIU Details Dialog Box
6Go to the procedure “To begin meter reading,” on page 4-12 to
begin reading the route.
When viewing route information in RoadMAPS, you can view the
details of a specific account. Account details consist of the following:
•Parent Route•Account Number
•Meter Number•Account Address
•Account Name•Collection Method
•MIU-ID•MIU Type
•Channel•Wakeup Tone
For more information see the next section, “To view account
detail.”
4-10RoadMAPS User’s Manual
Using the RoadMAPS Unit
To view account detail
Follow this procedure to view account details for selected
accounts.
1From the Route Selection screen, highlight the route contain-
ing the account you want to view.
Figure 4.9 Route Selection Screen with Account Highlighted
2Go to either the Missed Reads or Captured Reads screen,
depending on whether or not account has already been read.
3Highlight the specific account.
4Press the MIU Details button.
The MIU Details dialog box appears with the details of the
selected account.
5To close the MIU Details dialog box, select OK.
RoadMAPS User’s Manual4-11
Using the RoadMAPS Unit
Collecting Readings
For the meter reader’s safety, the RoadMAPS Unit is designed so that there is no
requirement to use the laptop display and keyboard while driving. To verify that the
unit is reading properly, use the beeper option to monitor readings.
On occasion, it may be necessary for the driver to stop and view
routes and display account detail. If necessary, a meter reader can
easily suspend meter reading and restart it before continuing on a
route. See “Pausing and Restarting Meter Reading,” on page 4-19.
To begin meter reading
Follow this procedure to begin collecting read data after you have
positioned your vehicle at the starting address and started up the
RoadMAPS laptop computer.
To read meters, the plug-in power cord on the RoadMAPS Unit must be connected to
the cigarette lighter receptacle. Make sure the red LED is lit on the power cable.
1From the RoadMAPS Welcome screen, press the Start
button to load your routes.
2Press the Route Selection tab to display the Route Selection
screen.
3Highlight the route where you will begin reading.
4Press the Read Route button.
The Reading indicator turns on and pulses to indicate that reading is in progress. Addresses and
routes that are successfully read are listed on the
Captured Reads screen. Any remaining unread or
4-12RoadMAPS User’s Manual
Using the RoadMAPS Unit
missed routes are listed on the Missed Reads screen. The Reading
icon continues to pulse as long as read data is received within a
period of five seconds.
5Start driving your vehicle by each address along the route at a
speed of no more than 30 m.p.h.
Figure 4.10 Meter Reading
Use the Beeper function on the RoadMAPS Unit to monitor meter reading while driving
or in other situations where use of the laptop display or keyboard could compromise
driver safety. See “To turn the beeper on or off,” on page 4-7.
RoadMAPS User’s Manual4-13
Using the RoadMAPS Unit
6If the message area at the top of the Captured Reads screen
indicates that all account on the route have been read, as
shown in Figure 4.11, select the next route to be read.
Figure 4.11 Route With All Reads Completed
The Reading indicator on the RoadMAPS screen
pulses as you continue driving each route until all of
the routes have been read. When reading is completed, check the Missed Reads screen to see if
there are any missed accounts.
7Choose from the following:
•To pause RoadMAPS meter reading before all routes have
been read, see “Pausing and Restarting Meter Reading,”
on page 4-19.
•To reread missed meters, see “Rereading Missed
Accounts,” on page 4-19.
•To end meter reading and upload the read data to the Host
software, see “Exiting RoadMAPS Software,” on page
4-21.
4-14RoadMAPS User’s Manual
Navigation on the Route Display Screen
Before you complete readings for RoadMAPS routes, you can
move between routes on the route display screen to select the
route information you want to view. This also gives you access to
route details and individual account information.
You can move between the routes whether or not RoadMAPS is
actively reading meters.
•Touch the screen with the stylus to select the desired route.
Using the RoadMAPS Unit
•Press to move backward through the route.
•Press to move forward through the route.
PgUp
PgDn
To view routes
Follow this procedure to select routes to display route reading
progress and route detail. You can perform this procedure
whether or not routes are actively being read.
1Press the Route Selection tab to access the Route Selection
screen.
Figure 4.12 Route Selection Screen
2Highlight the specific route you want to view.
RoadMAPS User’s Manual4-15
Using the RoadMAPS Unit
The top graphical progress bar displays the percentage of the
route that is complete.
3Select the Missed Reads or Captured Reads screen. (See
Both screens display the individual accounts within the
selected route. The message area at the top of the screen display the route number, total MIUs, total MIUs read, and total
MIUs missed.
Message Area
Figure 4.13 Captured Reads Screen Message Area
Identifying Missed Accounts
Occasionally, because of driving speed, RF interference, or problems with the MIUs, it is possible to miss a meter.
Usually, you can tell if meters are missed because the route does
not progress to a read status of 100%. To view the missed
accounts:
1From the Route Selection screen, highlight the route contain-
ing the missed reads.
2Press the Missed Reads tab to display the Missed Reads
screen.
4-16RoadMAPS User’s Manual
Using the RoadMAPS Unit
All missed accounts are listed in the information area of the
screen.
To see the details of a specific account:
1Highlight the account.
2Press the MIU Details button.
The MIU Details dialog box () apears.
Figure 4.14 Viewing Details of an Account
3Press OK to close the dialog box.
Viewing Account Details
Before reading begins, the Route Selection screen display zeros
for all routes in the # of read MIUs field. Once reading is initiated, the captured reads for each route are recorded in this field
After meter reading is completed, only the missed or unread
accounts remain on the Missed Reads screen. The meter reader
then knows which addresses to reread.
If for any reason RoadMAPS is not able to read unread MIUs on
the second attempt, the meter reader can select specific accounts
and use MIU Details dialog box to display more information for
the account.
RoadMAPS User’s Manual4-17
Using the RoadMAPS Unit
To move from one account to the next
Before completing readings for the addresses in a route, you can
move between accounts to select the account to display.
•Touch the screen with the stylus to select the desired account.
•Press to move backward through the route.
•Press to move forward through the route.
PgUp
PgDn
To display account detail
Follow this procedure to view route detail for selected routes.
1From the Route Selection screen, highlight the appropriate
account.
2Select either the Missed Reads screen or the Captured Reads
screen, depending on whether or not the account has been
read.
3Highlight a specific account.
4Press the MIU Details button.
The MIU Details dialog box (Figure 4.15) appears.
Figure 4.15 MIU Details Dialog Box
4-18RoadMAPS User’s Manual
The collection method on the Account Detail screen is either
R100, R200, R300, R900 or ERT. Route numbers usually derive
from route numbers assigned at the time of previous meter reading routes, such as handheld meter reader routes.
Rereading Missed Accounts
The procedure for rereading missed accounts is similar to the procedure used on the initial reading. To assist in reading missed
accounts, you may need to view route and account details to
locate the exact starting point for reading. It might also be helpful
to drive slower and get as close as possible to the missed meters
to improve chances of receiving read data.
To identify a missed meter, select a route from the Route Selection
screen that shows a read status of less than 100% in the progress
bar at the top of the screen. Once selected, missed accounts from
that route are shown on the Missed Reads screen.
If necessary, use the MIU Detail button for the missed account
and determine if there are any problems with the account that prevent a successful reading. Note the address of any accounts for
subsequent reading and reporting.
Using the RoadMAPS Unit
To reread a missed meter, drive to the first unread account
address on the route and position your vehicle for meter reading.
Reread the remaining accounts on the route.
If you do not succeed in reading an account after a second
attempt, the account remains with a status of unread in the PC
memory card to be returned to the utility. The company can initiate follow-up action to investigate the source of the reading
problem.
Pausing and Restarting Meter Reading
Follow this procedure to stop and then restart data collection
using the RoadMAPS unit. This is useful if you want to review the
route reading status of a route or individual account or if you need
to look up the starting address for a route to be read.
1While the Reading indicator is pulsing, press the Pause
RoadMAPS User’s Manual4-19
Using the RoadMAPS Unit
Route button.
The Reading indicator switches to a Paused Icon.
2To review account information before restarting, select either
the Missed Reads or Captured Reads screen, depending on
whether or not the account has already been read.
3Select an account and press the MIU Details but-
ton.
4To resume automatic reading, press the Read Route
button.
Reading continues and the Reading indicator
switches back to a status of Reading.
Creating an Export File
After you have completed reading all of your routes, you need to
create an export file for your utility to upload the read data to the
host software.
When all routes have been read, use the following procedure to
create an export file:
1Press the Route Export tab to display the Route Export
screen.
2Press the Export Routes button.
4-20RoadMAPS User’s Manual
Exiting RoadMAPS Software
There are two screens, the Route Selection screen and the Route
Export screen, that will allow you to exit the RoadMAPS software.
From either screen, use the following procedure to exit the software and turn off the laptop.
1Press the Exit Route Reading button.
The Welcome screen is displayed.
2Press the Exit Program button.
RoadMAPS closes.
It is now safe to turn off your computer.
3Press FN + OFF to turn off the laptop.
4You can now safely remove the PC memory card.
Using the RoadMAPS Unit
Removing the PC memory card while the laptop is ON can cause data corruption on the
card.
5Drive back to your utility to return the PC memory card con-
taining the read data so it can be uploaded to the host software. See “To exchange information with the host computer,”
on page 4-4.
RoadMAPS User’s Manual4-21
Using the RoadMAPS Unit
Notes
4-22RoadMAPS User’s Manual
Chapter 5Closing the RoadMAPS Unit
Follow this procedure to close up the RoadMAPS Unit and prepare it for removal from the vehicle.
1With the laptop computer turned off, close the laptop display.
When closing laptop unit, make sure to push the center latch on the display downward
and press firmly. Listen for a click to indicate that the laptop locking mechanism is engaged.
2Remove the plug-in power cable from the cigarette lighter
receptacle.
3Remove the antenna from the vehicle roof.
RoadMAPS User’s Manual5-1
Closing the RoadMAPS Unit
4Wrap both the plug-in power cable and the antenna cable in
the Velcro strapping on the RoadMAPS Unit.
Figure 5.1 Laptop and cables prepared for closing
5Remove the vehicle seat belt from the Seat belt Retention
Loops and the Safety Latch on the RoadMAPS carrying case.
5-2RoadMAPS User’s Manual
Closing the RoadMAPS Unit
6Replace the cover on the RoadMAPS Unit and secure it by
closing the latches and hasps on the unit.
.
Figure 5.2 Cover replaced on RoadMAPS Unit
RoadMAPS User’s Manual5-3
Closing the RoadMAPS Unit
Notes:
5-4RoadMAPS User’s Manual
Appendix A Specifications
Electrical Specifications
Power Consumption4A to a maximum of 7A
Power Supply12VDC via plug-in power cord
Laptop PC Specifications
Table A.1 Electrical Specifications
Table A.1 PC Specifications
System Type
Keyboard
Display
Operating SystemWindows 95
Windows Based
Intel® Pentium Processor or better
12 Function keys
Spill proof membrane design
Backlight with intensity control
Built-in, solid state mouse
Embedded numeric keypad
7 programmable function keys
VGA Graphics Controller with 2MB VRAM.
User adjustable contrast and intensity
Light sensor which adjusts screen intensity per ambient
light
Shock/scratch resistant anti-glare plate
RoadMAPS User’s ManualA-1
Appendix A: Specifications
Environmental Conditions
Operating Temperature-32° to 122°F (0° to 50°C)
Storage Temperature-40° to 185°F (-40° to 85°C)
Operating Humidity5% to 95% non-condensing relative humidity
Dimensions and Weight
DimensionsRefer to following figure.
Weight50 lbs.
Table A.1 Environmental Conditions
Table A.1 Dimensions and Weight
16.00
19.00
12.00
Figure A.1 RoadMAPS Unit Dimensions
A-2RoadMAPS User’s Manual
Appendix B Troubleshooting
ProblemThings to CheckProbable Cause
Table B.1 Troubleshooting Table
No Power to the UnitMake sure the red light
on cigarette lighter power
cord is lit and the electrical connections are
secure.
Check the continuity of
the cable with ohm meter.
Check the electrical status of the utility vehicle.
Insert lighter and check to
see if it heats up.
Power is applied, RoadMAPS executes, but no
route data is available.
Make sure PC Memory
Card has been inserted.
Select Self-Diagnostics
mode on RoadMAPS start
menu to verify that the
data on the PC Memory
Card is compatible.
Loose connection at cigarette lighter receptacle
Loose connection
between RoadMAPS Unit
and power cable
Bad power cable
Dead battery in utility
vehicle
No power to cigarette
lighter receptacle
PC Memory Card not
inserted
Incompatible data on PC
Memory Card. See “Performing Diagnostics,” on
Page B-2.
RoadMAPS User’s ManualB-1
Appendix B: Troubleshooting
Table B.1 Troubleshooting Table
ProblemThings to CheckProbable Cause
Power is on but the screen
is blank or unreadable.
RoadMAPS software
appears to be working but
does not collect data or
collects erroneous data.
Check Intensity settings.Intensity settings too high
Make sure O-I (On/Off) key
has been pressed.
Check antenna connection. Antenna not connected
Performing Diagnostics
RoadMAPS performs diagnostics at the time you start up the laptop computer, but there are other times you may want to check
the status of the system components. For example, you may need
to review diagnostics information if requested by RoadMAPS support personnel.
To display and exit RoadMAPS self diagnostics
Follow this procedure to display the RoadMAPS System Check
screen.
or too low
Power to PC not on
properly or not installed
Broken antenna cable
1Press the Start button from the RoadMAPS Wel-
come screen.
B-2RoadMAPS User’s Manual
Appendix B: Troubleshooting
The Route Import screen (Figure B.1) appears.
Figure B.1 Route Import Screen
2Press the System Check tab to display the System Check
screen, as shown in Figure B.2.
Figure B.2 System Check Screen
The RoadMAPS System Check screen contains the following
fields for meter reading components:
•Meter Reader—Name of the meter reader as obtained
from PC memory card files
RoadMAPS User’s ManualB-3
Appendix B: Troubleshooting
•HD Space—Verification that the laptop has sufficient hard
disk space
•PC Card space—The amount of available free space on
the memory card
•Collection Method—Identification of the meter reading
data collection method being used
•API Version—Firmware version installed on the
RoadMAPS Unit
•RoadMAPS Version—Identification of the version number
of the RoadMAPS software
•Transmitter—
3To exit the RoadMAPS System Check screen, select another
screen from the tabs.
B-4RoadMAPS User’s Manual
Glossary
central processing unitOften abbreviated as CPU, it is the brains of the computer. Sometimes
referred to as the processor or central processor, the CPU is where most calculations take place. In terms of computing power, the CPU is the most important elements of a computer system.
default settingA computer term that is similar in meaning to factory setting. The default set-
ting is one that the RoadMAPS software automatically applies to an item. For
example, the default setting for Beeper On/Off mode is Beeper Off. The
beeper is always off unless the meter reader changes the beeper setting.
direction keysSpecial keys on RoadMAPS laptop computer keyboard that allow you to move
up or down a list of items. The direction keys, the Up (F5) and Down (F4) keys
are indicated by arrow key icons with on the RoadMAPS display.
displayThe top part of the laptop computer where selections and information about
routes and accounts is shown
downloadThe process of sending readings and route information from the Host Com-
puter to the PC Memory Card used for RoadMAPS readings
function keySpecial key on the RoadMAPS keyboard that allows you to perform tasks
quickly. The function keys used by RoadMAPS Software are on the top row of
the laptop computer (PF1 - PF7) and in the two rows of F keys (F1 - F17). PF
keys and F keys have an equivalent function in the RoadMAPS Software.
RoadMAPS User’s ManualG-1
Glossary
highlighted Describes an item that is selected. When you select an item using the direc-
tion keys, the RoadMAPS Software lets you know that it has been selected
by accenting the item in reverse video.
host computerA computer that is accessed by a user working on another PC or workstation;
for example, the host computer contains all the RouteMAPS or EZ
RouteMAPS data to which the billing computer and other PC operators can
connect.
message areaA portion of a screen that displays a message
meter number The number by which a utility identifies a meter
MHzAbbreviation for megahertz. One MHz represents one million cycles per sec-
ond.
microprocessorA chip that contains a central processing unit. At the heart of all personal
computers and most workstations is a microprocessor. Microprocessors also
control the logic of almost all digital devices.
MIU IDAn abbreviation for Meter Interface Unit Identifier, which is a discrete num-
ber used to identify a specific meter interface unit.
operating systemA critical program that runs on a computer that is used to run other programs.
Operating systems perform basic tasks, such as recognizing input from the
keyboard, sending output to the display screen, keeping track of files and
directories, and controlling any peripheral devices such as disk drives, ports,
and printers.
PCAn abbreviation for Personal Computer.
PC memory cardA small, credit-card sized device that allows you to add memory, mass stor-
age, and other capabilities to portable computers. PC memory cards are
sometimes called PCMCIA cards.
G-2RoadMAPS User’s Manual
Glossary
personal computerA general-purpose, single-user microcomputer designed to be operated by
one person at a time. All are based on the microprocessor technology that
enables manufacturers to put an entire central processing unit on one chip.
screenThe graphic portion of a display. RoadMAPS screens display information on
three different areas to present the information shown in the display: a meter
reading and loading indicator area with a graphic progress bar and pulsing
reading indicator, a message and information display area, and an active
function key display bar.
selectTo choose a route or address by positioning a highlighted area using function
keys. The highlighted item is selected.
uploadThe process of sending readings and route data from the RoadMAPS laptop
to the host computer via PC Memory cards.
Windows 95A major release of the Microsoft Window operating system released in 1995.
navigation on the route display screen 4-15
Note icon 1-4
O
off-site meter reading 4-2
O-I (On/Off) key B-2
P
PC Card space B-4
PC memory card 4-4
PCMCIA
card 3-2
card slot 2-4
card slots 3-3
memory card. 4-1
port 3-3
performing diagnostics B-2
placing the RoadMAPS unit in a vehicle 3-4
plugging in the RoadMAPS power cable 3-9
plug-in power cord 2-2
positioning your vehicle 4-5
product support 1-4
R
Reading icon 4-6
Reading message 2-9
RoadMAPS User’s ManualI-1
Index
reading meters 4-5
reads
captured 2-12
missed 2-12
removing
plug-in power cord 5-1
RoadMAPS carrying case cover 3-1